IMCI-Delhi-4th-ABCeMag

Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
Lets wipe our
vision on
June 5 th …and
each day
World Environment Day (WED)
was established by the
UN General Assembly in
1972 to mark the opening
of the Stockholm
Conference on the Human
Environment.
Commemorated yearly on 5
June, WED is one of the
principal vehicles through
which the United Nations
stimulates worldwide
awareness of the
environment and
enhances political
attention and action.
The theme for WED 2009 is
'Your Planet Needs You-
UNite to Combat Climate
Change'. It reflects the
urgency for nations to
agree on a new deal at the
crucial climate convention
meeting in Copenhagen
some 180 days later in the
year, and the links with
overcoming poverty and
improved management of
forests.
Certified Management Consultant TM
T he i nternational c r ed en t i als of a
professional management consultant,
reciprocally recognised by global members
of the International Council Of Management
C o n s u l t i n g I n s t i t u t e s [ I C M C I ]
de-limiting excellence
Greetings!
Thank you so much for your consistent
words of appreciation. This time, we are
facing a major space crunch and can’t
print your pats on the back of our
volunteers. We will save at least 2 pages.
We also know that its time to get into
more serious business instead of basking
in our new found glory. Kindly continue to
send your encouraging words, pointed
advise and critical evaluations. Our team
looks forward to it.
‘GURU Speaks…’ was phenomenally
successful. We include a detailed report
for those who could not participate.
The globe re-looks at the environmental
challenges during the first week of June.
We add perspectives of an Academician
cum Consultant along with a
Businessman who is also a social
entrepreneur.
The problems of environment don’t live in
the future. They look into our face NOW.
Take charge!
We are on twitter now.
Best wishes,
Rajiv Khurana, CMC, FIMC
Chairman, IMCI - Delhi
in this issue…
Guru Speaks… pictures 2
Guru Speaks - report: Management
Consulting in The Post-Crisis Era
Guru Speaks - perspective:
Management Consulting in The
Post-Crisis Era
imcidelhi@gmail.com, www.imcidelhi.com
http://sites.google.com/site/imcidelhi,
http://twitter.com/imcidelhi
3-5
6-8
LIFT; CDC announcement 9
What will happen when Ganges
dries up?
“Failing to Notice” the “Peak
Brothers?”
10
11
T20 announcement – June 25 12
About IMCI & Code of Ethics 13
Coming up…Archive… 14

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
2/10
2/14
The PICTURES of the event can be seen at or downloaded from the following link:
http://tinyurl.com/imcidelhi-guruspeaks1-pics

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
First ''GURUSPEAKS'' Special Event held on May 21,2009
The first ''GURUSPEAKS'' special event was jointly hosted by SCOPE and
IMCI Delhi on the theme ''Management Consulting in the Post-Crisis Era.' The
guru for this event was Dr. MB Athreya, an internationally renowned
management consultant. The proceedings started with Mr. Rajiv Khurana,
Chairman, IMCI Delhi delivering the welcome address, talking briefly about
IMCI and ICMCI activities and introducing Dr. Athreya and Mr. A. Mahapatra,
Member, SCOPE Executive Board and Director (Personnel), MMTC, who
chaired the proceedings.
Mr. Mahapatra in his own inimitable style referred to Dr. Athreya as a
“mahaguru” and said ''when guru speaks, others do not.” Dr. Athreya started
by saying that he feels “great ananda” in addressing the distinguished
audience and stated that the current situation has been referred to as a
financial tsunami in the international press.
Dr. Athreya structured the topic into three aspects :
A. The crisis in two parts – Global and Domestic
B. Post-Crisis developments in terms of continuing managements, new
managements and new organisations created out of mergers and
acquisitions, etc. and
C. Management consulting needs of the three groups of organisations in
the post-crisis phase
A. Global and Domestic Outlook
May 16-31,
2009
3/14
Global Outlook
- Began in the US and is still not over
- It actually comprises of three different facets :
- Housing Mortgage crisis
- Banking crisis, which is actually good upto a point
- Consumer credit card crisis, which is yet to come ( Thrift is
being rediscovered by US families )
- There are three levels of impact resulting in depression, recession
and downturn.
- US has nationalised to some degree but will in all likelihood
denationalise sometime in the future
- Europe, however, is in a better situation
Domestic Outlook
- The downturn is much milder than many other economies though our
exports have fallen somewhat
- The general elections have helped by creating demand
- Real economy has not changed much and the financial economy is a
reliable forecast

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
- Financing pending infrastructure projects ( worth two lakh crores ) will
surely help
- Outlook remains a generally positive forecast and under normal
conditions, we can withstand two successive bad monsoons
- Barcklays’ forecast predicts that the Indian economy will grow by 7%
this financial year
B. Post-crisis era developments and requirements
Continuing Managements
- FMCG companies are relatively less affected and will try to grow
- Realty sector has fallen majorly but is likely to pick up
- Telecom sector has done well as far as topline is concerned though
earnings per customer is not proportionate
- Engineering and capital goods sector are doing quite fine and
automobiles sales have actually been revived in April 2009
- IBM, GE, etc. have internally managed well, Toyota has survived,
NOKIA and CISIO are doing well.
New Managements
- Satyam has a new management now after its turmoil
- Pharma industry has some problems but the US now wants bulk
pharma to come from India now. Daichi has to look after itself
- Sun Micro Systems seems to have gone
May 16-31,
2009
4/14
New organisations created out of mergers and acquisitions
- New kind of organisations are being created through mergers and
acquisitions
- PNB Housing is being divested
- Bharti is going into retail
- Energy question, climate change, etc. are very important issues now
- Suzlon is metamorphosing
- Clean coal energy provides for 50% of energy for India and Australia
- Safe nuclear energy is crucial and companies like L&T, Hitachi, etc.
are doing a good job
- Aesthetics of the environment is gaining prominence
C. Management Consulting Needs of these organisations
Continuing managements
- Improving capacity utilisation
- Proper utilisation of availabe bank credits
- Ability to complete projects, re-gearing sales and marketing is needed
- Stepping up talent recruitment
- Need to strengthen relationship with dealers and vendors

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
New managements
- Before growth must come the management of change with focus on
issues like doubts, worries, anxiety, priorities, suspect loyalties, etc.
- Normal human psyche is to initially resist change
- Must embrace change rather then grudgingly accept change
- Need to motivate the relatively resigned workforce
- Synergy between parent company and the company being taken over is
a crucial area
- We may need to learn something from the company being taken over
and being into the bigger company also
- Establishing equity is very important
- Protection of existing client relationships
New Organisations
- Consolidation the primary challenge
- Focus on launch strategy
- Creation of critical mass size companiesto bring in competitiveness
- Companies must start with a lean organisation. Corporate restructuring
that went on in the nineties needs to continue in terms of portfolio
restructuring and financial engineering must go on
- Developing performance culture rather than having surviving culture
(maintenance culture)
- Our banks are very small by global standards and so need to merge
- Companies that find it difficult to implement ERP, Screen based decision
making, etc. need to have a re-look at their working
- Adopting a model that can be replicated easily is needed and creative
destruction is a must in the M&A process
- Cycles of ups and down are healthy so long as we learn from it
Dr. Athreya feels that the Indian economy is fundamentally sound and the BRIC
countries will be locomotive economies till Japan, US, etc. overcome the
situation.
May 16-31,
2009
In the lively post-presentation interactive session, a large number of questions
were answered very eloquently, which once again gave a glimpse of the
intellectual and analytical prowess of Dr. Athreya.
The deluge of thanks that we have been receiving since the event speaks for
itself about the value addition the event has made to the participants.
Sumit Chaudhuri
5/14
HR Specialist, consulting, training
and teaching for major international
and domestic private, public,
government and non-government
organisations.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
6/14
Management Consulting
Post-Down Turn Era
(Address by Dr. MB Athreya at
SCOPE - IMCI Forum on 21st May 09)
Financial Tsunami
The global financial crisis of 2008 that got triggered off mainly due to
the combination of unregulated growth of housing mortgages and
investment banking operations in US has affected the economies of
most of the countries. . Further, US being highest consumer of
goods and services produced by other nations, any impact on the
US markets is bound to affect the exports and imports and thus the
economies of many countries globally. As a result counties and
subcontinents are passing through different stages of
depression/recession/slowing down or down-turn. The international
community called it an Economic Tsunami. This has lead to sharp
decline in prices of shares & securities and the market indices
dwindling sown to 10 to 30% in different countries. Thanks to the
timely efforts of governments particularly of major economies with
the implementation of bail-out packages to banking other sectors,
the markets have been able to stabilize a bit and marginally recover
to the tune of 60% in India and 31% in US by April 09. The US’ 100-
day plan of Barrack Obama government and the proposed 45-day
plan by the newly formed UPA government in India in this regard are
mostly talked about.
Still, it is feared that there is more to come due to likely busting of
unhindered growth of consumer credit card market in US, which may
trigger another financial crisis. However, the efforts being put in rediscovering
thrift as a means of sustained life-style and this may not
allow it to have much of an adverse impact on the banking and
financial sectors. However, our policy makers and economic
planners are seized with the issue devising and implementing
innovative strategies of reversing the down-turn of the economy and
bring it back to the growth levels of recent years. The slowing down
of Indian economy has been arrested and now it is hoped, during
first half of 2009 the growth would be around 6.5% and later half
year would witness 7% GDP growth and in two yeas ahead it is likely
to catch up with 9% (2011) according too Barclays estimates, which
was the rate of growth recorded during previous four year period.
The silver-lining is that Indian exports are rising slowly during the last
months after a steep fall of 30% during March 08. It appears the
global economy too is picking up, rather slowly. India has been
maintaining a good stock of its food grains that can meet the impact
of adverse monsoons for two consecutive years and the stable
government at the center is bound to trigger faster growth, as
evidenced by the sudden spurt of sentiment in the stock markets,
immediately after the recent election results.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
7/14
Consulting Opportunities Post Down-Turn Era
For management consultants, there is a possibility of
emerging opportunities in three emerging segments of
industry and service sectors, post down-turn era. The first
category of clients would be from the existing
management, who have been aboe to successfully wade
through the down-turn days and would like to stabilize and
expand. These are; - FMCG (Fast Moving Consumer
Goods), Telecom companies, power sector including
growth of renewable-energy enterprises as well as
engineering and automobile manufacturing enterprises.
The second category of organizations which fall under
new managements such as re-furbished companies such
as Stayam, Pharma & Healthcare companies, where the
managements have changed hands owing a variety of
reasons; for instance Sun-Micro Systems & Chrysler as
international examples, where the management has
changed hands due to take-over & mergers/acquisitions.
The third category of prospective clients would be those
that can be termed as new kind of organizations that may
pick up speed such as retail, divestment, mergers &
acquisitions, enterprises that will entail ‘Climate Change’
particularly in renewable energy companies etc.
The first group of enterprises would need services of
project management including commissioning, as they
would be augmenting their capacities to meet the growth
process and they would also be recruiting fresh talent,
means business for placement consultants. As the
purchasing capacity in the market is likely to increase, the
companies need to re-gear their marketing and
distributions systems and development new kind of
relationships with dealers and vendors, which mean
business for marketing and productivity consultants. The
business houses and enterprises, where the management
has gone through some kind of metamorphosis and where
employees may be going through some kind of a shock,
the key issue would be to manage ‘change’ effectively and
also enable the human system to embrace the change.
The potential areas of work for consultants would be in
Change Management, motivating and inspiring the
relatively resigned employees, updating of long-term
plans including budgetary revisions and focusing on the
marketing and dealership issues.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
The new organizations that would surely get evolved
during this rebuilding phase of the global and national
economies would throw a new kind of challenges to
the consultants. According to latest WB reports, the
BRIC countries are likely to drive the global economy
to growth in the coming decade not only through
exports but by the shear size of domestic
consumptions itself, with the developed countries
continuing to recoup from the major impacts from the
financial tsunami and till such time a new international
financial order takes an effective shape. The potential
areas of consulting services that would be needed
include; - techno-economic viability of projects
considering the global markets (critical mass & size of
business), corporate restructuring and leanorganization
building, port-folio restructuring, Financial
Re-engineering and cost-basis management. The
focus of our countries would be to rebuild the strong
manufacturing base, where in productivity
improvement based services would of utmost value
including strengthening of SME sector which is already
in the process of creative destruction and rebuilding
itself. All this would mean a challenging kind of work
for management and technical consultants. Above all,
the financial sector would itself be going through a
major re-engineering in our country through mergers
and acquisitions, where in use of appropriate
technology would-be central to its efficient operations
to serve the billions in the country.
During the post down-turn era, the key issue would be
to refocus on real-economy vis-à-vis speculative
financial economy, with effective national & global
regulations; these would throw up a new set of
opportunities and challenges to management
consulting community in the coming years.
S A Khader
8/14
A productivity & competitiveness
consultant and a consultant trainer,
with life-time association with indian
productivity movement

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
A competent leader can get
efficient service from poor
troops; while on the contrary an
incapable leader can
demoralize the best of troops.
- General of the Armies John
J.Pershing
Kind words can be short and
easy to speak, but their echoes
are truly endless.
- Mother Teresa
May 16-31,
2009
People are more
easily led than
driven.
- David Harold Fink
9/14
Leadership Ideas For Today
Extracts from the gift book- LIFT,
pending print, by
- Rajiv Khurana, CMC, FIMC

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
Wake up call
for ABC –
What will
happen when
Ganges dries
up?
April 29, 2009 was the hottest day in Delhi in 51 years –
43.5 degrees centigrade. There is more of this to come –
please see Al Gore’s predictions and supported by his
presentation – An Inconvenient Truth. According to Mr. Yvo
de Boer, Executive Secretary, UNFCC “The glaciers in the
Himalayas, which are likely to disappear by 2035, affecting
the water supply of three-quarters of a billion people in
Asia.”
This will mean that the Holy Ganges River will also dry up
as a year round river and will depend on the monsoon
rains only. The question is in Hindi," Jab Ganga sookh
jaigi tub kya?" – In English it translates to “What
happens after the Holy Ganges River dries up?”
What does this mean to us as farmers in Punjab, Haryana,
U.P, Jharkhand, Uttranchal, Bihar, West Bengal etc? What
does it mean to the residents of Delhi? We know that the
Ganga does not flow through Delhi but it certainly flows
through our hearts and through the taps of Delhi! If this
river dries up, can you imagine what this will mean for
many of us who have a preference for our ashes being
immersed in the Ganga River? The sad part of it is that we
politically battle over caste and forget about the issues that
threaten our very existence or developmental issues?
Are we informing the people that this is a disaster waiting
to happen? Is it not right for the people to know of this
threat?
May 16-31,
2009
10/14
Kamal Meattle,
CEO- Paharpur
Business Centre
& Software
Technology
Incubator Park
(PBCTM – STIP)
& GreenSpaces;
environmental
activist
2035 is only 26 years away and the Glaciers are not going
to suddenly dry up on New Years Day 2035! It will happen
much before then and we need to wake up and inform the
people and create awareness and start doing something
about it.
The solution is not entirely in our hands as this is going to
happen due to Global Warming, which in turn is a result of
the excess CO2 in the atmosphere. We have still not learnt
to build walls in the sky and hence are dependent on what
people in China, USA or Europe or elsewhere do. We must
do something ourselves and take this threat with the
seriousness it deserves. The first step is for us to
recognize this threat and be aware of it.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
The range of
what we see
and do
Is limited by
what we fail
to notice.
And because
we fail to
notice
That we fail
to notice,
There is little
we can do
To change
Until we
notice
How failing
to notice
Shapes our
thoughts and
deeds.
- R.D.Laing*
“Failing to Notice” the “Peak Brothers?”
No one’s failed to notice the results on the election. Undoubtedly, there
is new energy and excitement that India will get moving again, and
rightly so. And certainly the IMCI India community will be busy
supporting many companies as they seek to grow domestically and
internationally.
Amidst this excitement, might there be something we’ve “failed to
notice?”
Perhaps we’ve not really notice the “Peak Brothers:” Peak Oil, Peak
Phosphates, Peak Lithium and Peak Water? Back in 1956 M. King
Hubbert, a geologist for Shell, computed the availability of petroleum
resources in the US and came to the conclusion that have of these
would be used up by the early 1970s. He was on target, as the US
resources peaked in 1972. Next he applied his model to the world and
in 1976 showed this graphic:
Look carefully at this graphic. King says if we go back 5 thousand
years and ahead 5 thousand years, the “Washington monument like
spike shows the episode of our discovery and use of petroleum
projects.” He added, “This is the most disturbing thing in human
history!” Do we know this or have we “failed to notice?”
May 16-31,
2009
11/14
Dr. Charles
M. Savage,
President &
Mentor
Knowledge
Era
Enterprises
International
Munich,
Germany
See: http://www.youtube.com/watch?v=ImV1voi41YY
In a similar way, if we put “Peak Phosphates” into Google, we’ll
find that this resource is about to peak just at a time when we need
more fertilizers to feed another billion people coming in the next 14
years. Likewise, try “Peak Lithium” and we’ll find that the key
ingredient for electric cars is more limited than we might have
though. And yes, there’s still a lot of water, but only about 1% is
readily accessible, so “Peak Water” is a growingly troublesome
challenge. Certainly, as the glaciers on the Himalayas melt, one of
India’s key rivers will be profoundly impacted.
Might the IMCI Delhi “notice” the pending impact of these “Four
Peak Brothers” and begin to help your clients prepare for the
challenging times ahead? After all, with wise judgment, we might
be able to live on this planet for the next 800 million years. But
certainly not if we don’t “notice” these four challenges!
*In a Foreword by Stephen Covey for Alex Pattakos, Prisoners of
Our Thoughts, Viktor Frankl’s Principals at Work. San Francisco:
Berrett-Koehler, 2004.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
12/14
Innovative and
exclusive design by IMCI
Delhi to project member
consultants before the
corporate world.
Three members at a
time.
Each Presenter
Talks/Trains for precisely
20 minutes to showcase
calibre.
Totally INFORMAL
ENVIRONMENT
Participants invited for
free.
Each Talk/Training is
uploaded on
youtube.com and
highlights [prepared by
the presenter] printed in
ABC-eMag.
Many such camps
conceived during the
year.
Write to us with a brief
intro of the theme.
If you are not a
member and wish to
present, please be a
member first!
1735 1755 Registration
+ Tea20
1800 1920 T20
Venue: IIC (Annexe)
Conference Room # III,
India International Centre,
40, Max Muller Marg,
New Delhi – 110 003
Pref. dress code: Jeans and T-shirt
Business consulting opportunity in the
global bear market
Sudhir Ahluwalia
Ex Indian Forest Service officer and
Business consultant in TCS. Created the
Global Government consulting Group in
TCS.
Benchmarking and Management
Consulting
S.N.Nandi
Management Consultant in Productivity,
Quality & Performance Management.
Former, DDG of NPC with over 3 decades
of consulting experience.
Mentoring at work place
Jitender K Chaudhary
More than two decades of experience in
industry ,consulting and Training. Alumnus
from XLRI, Jamsedhpur
Please send your confirmation at imcidelhi@gmail.com.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
May 16-31,
2009
13/14
ICMCI
The International Council of
Management Consulting Institutes
is the global association of national
management consulting institutes
from around the world. These
national institutes administer, in
accordance with world class
standards, the international "CMC"
certification Certified Management
Consultant earned by individual
professional management
consultants.
More details: icmci.org
IMCI
The Institute of Management Consultants
of India (IMCI) is the apex body of
management consulting professionals,
being the only registered institute of
established management consultancy
firms and practicing individuals in the
country.
Constituted in 1991, IMCI was formerly
known as the Management Consultants’
Association of India (MCAI), which was
founded in 1963.
In 1989, IMCI became the first Asian
organisation to be accepted for
membership of the International Council
of Management Consulting Institutes
(ICMCI), the global apex body of
Management Consulting Institutes. ICMCI
has 46 member countries in the world.
The Executive Secretariat of IMCI is
located in Mumbai. The Institute has
regional Chapters in Ahmedabad,
Bangalore, Calcutta, Chennai (Madras),
Delhi, Hyderabad, Mumbai (Bombay) and
Pune.
CMC Designation
IMCI endeavors to raise the standards of
management consulting by awarding
Certified Management Consultant (CMC)
designation to individual members who
have passed a qualifying examination
and have met the profession’s standards
of competence and ethics. The CMC
designation implies international
recognition to worldwide standards.
More details: imcindia.co.in
Code of Professional
Conduct for IMCI members
Minimum Guidelines
Confidentiality
A member will treat client information as
confidential and will not take personal advantage
of privileged information gathered during an
assignment, or enable others to do so.
Unrealistic Expectations
A member will refrain from encouraging unrealistic
expectations or promising clients that benefits are
certain from specific consulting services.
Commissions / Financial Interests
A member will neither accept commissions,
remuneration or other benefits from a third party
in connection with recommendations to a client
without the client’s knowledge and consent, nor
fail to disclose any financial interest in goods or
services which form part of such
recommendations.
Assignments
A member will only accept assignments for which
the member has the skill and knowledge to
perform.
Conflicting Assignments
A member will avoid acting simultaneously (in
potentially conflicting situations) without
informing all parties in advance that this is
intended.
Conferring with Clients
A member will ensure that before accepting any
engagement, a mutual understanding of the
objectives, scope, work plan and fee arrangements
is established and any personal, financial or other
interests which might influence the conduct of the
work are disclosed.
Recruiting
A member will refrain from inviting an employee of
a client to consider alternate employment without
prior discussion with the client.
Approach
A member will maintain a fully professional
approach in all dealings with clients, the general
public and fellow members.
Code of Professional Conduct
A member will ensure that other management
consultants carrying out work on the member’s
behalf are conversant with and abide by the Code
of Professional Conduct.

de-limiting excellence
Institute of
Management
Consultants of
India,
Delhi
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May 16-31,
2009
14/14
The Annual General
Meeting of IMCI Delhi
Chapter will be held as per
the programme given
below:
Date: June 25, 2009
Venue: IIC (Annexe)
Conference Room
Patron:
Dr. M.B.Athreya
Mentors:
Dr. S.R.Mohnot
Mr. Shashi Budhiraja
Dr. Sunil Abrol
Past Chairmen:
Mr. Ashok Kumar
Mr. Ramesh Tyagi
# III,
India International Centre,
40, Max Muller Marg,
New Delhi – 110 003
Time:
7.30 pm
Chairman
Rajiv Khurana
Dy. Chairman
Sumit Chaudhuri
Hon. Secretary
Vijay Nagrani
Hon. Treasurer
M S Sridhar
Executive Members
S A Khader
S B Sengupta
Dr. Shiv Dhawan
Regional Rep.
S A Khader
We await
your ideas,
suggestions,
contribution,
support
and…
Videos on
youtube.com
1. Log on to
www.youtube.com.
2. Type "imcidelhi"
and press the
search button.
3. Click the video
you wish to view.
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Pictures
http://tinyurl.com/im
cidelhiguruspeaks1-pics
IMCI – Delhi
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