Annual Report 2016 single pagesPRINT


SJHF Annual Report 2017

to join us on our adventure

St. John’s Healthcare Foundation |


Our journey



hen the Sisters of Mercy were recruited by Fr. John Laubacher to build a hospital in

Oxnard, there was no land, no funding, and no medical staff. There was only the dream

of a modern hospital where residents could receive expert surgical and medical care.

The efforts of an entire community – physicians, farmers, bankers, and even newspaper

reporters – made it possible for that dream to become a reality. In 1912 St. John’s

Hospital opened its doors to “every man, woman, and child, irrespective of color or

creed, who may be suffering from physical ailment or pain.” – Bishop Conaty

The adventure of the Sisters of Mercy continues today as we follow in their footsteps

to heal the sick and help those in need. Your investment in St. John’s Healthcare Foundation ensures that we can

continue this ministry. Your donations make it possible for us to purchase high-tech equipment and to build stateof-the-art

facilities, and help us to provide free or low-cost services to underprivileged residents – health education,

health screenings, and medical services, hospitalization, food for hundreds of families, and emergency care bags.

Together we are a vibrant community who lives our beliefs and values every day by attending to our neighbor,

connecting people with community medical services and other vital resources so that we can all live a healthy life.

We are grateful and offer a blessing to you, our partner on this journey.


Sisters of Mercy for St. John’s Hospitals

Sister Suzanne Soppe, RSM, MPH

Community Health Education Department

Sister Suzanne Krawczyk, RSM, RN

Director of Palliative Care

2 | 2 016 annual report


Our passion is you – working for you to ensure that St. John’s Hospitals

endure as providers of quality patient care on which you can

depend. We are investing on your behalf in the future of healthcare in Ventura

County, designing facilities that contribute to healing and well-being for patients and

their families. We are all about you is about the work that we do together, working with

you to support people in need through our community programs.

Your support continues to help us build and grow our hospital through technology,

specialty services, and spaces – all of which enhance patient care and improve the

patient experience. Buildings and equipment alone do not provide healthcare. We

depend on the talented professionals who give their best every day to provide the best medical care to you and your

loved ones, and on dedicated volunteers who are making such a difference in the lives of others.

I am so proud of our work together and all that has been made possible by your caring investment of time,

treasure and talent. I thank you for helping us to promote humankindness through your faith and actions, and look

forward to connecting with you in the future.


Billie Jo Rodriguez


St. John’s Healthcare Foundation Board

St. John’s Healthcare Foundation |


St. John’s Hospitals


In May 1912 the Sisters of Mercy opened a temporary hospital in Oxnard. While they developed plans and raised

funds for a permanent hospital, they trained nurses for patient care. The new facility would offer twelve patient

rooms; maternity, as well as operating and sterilizing rooms. A kitchen would allow for preparation of patient

meals featuring produce grown on site by the Sisters.

Today, St. John’s Hospitals – St. John’s Regional Medical Center and St. John’s Pleasant Valley Hospital – are

members of Dignity Health, a nonprofit organization, and represent the largest acute-care health organization

in Ventura County offering award winning care through comprehensive medical services and programs

spanning 50 specialties.

St. John’s Hospitals welcomes anyone who enters, regardless of ability to pay. St. John’s Regional Medical Center

in Oxnard is a 265-bed hospital offering emergency care that includes award-winning stroke care and cardiac

surgery; modern maternity and childbirth center with a 16-bed neonatal intensive care unit; specialties, including

orthopedics and neurology; acute rehabilitation; and St. John’s Cancer Center of Ventura County.

St. John’s Pleasant Valley Hospital in Camarillo was founded in 1974 by a group of community leaders, who

like the Sisters of Mercy, held the belief that a hospital should be available in their community. The 155- bed

hospital in Camarillo provides emergency, acute and intensive care, and extensive surgery services; and houses a

hyperbaric medicine and wound healing center and a “five-star” 74-bed sub-acute facility. A major construction

and modernization project is underway and will be completed in 2018.

That spirit of compassion and kindness continues to be the light that sets St. John’s Hospitals apart and is found

in the people who provide care and for those who believe that a community should have quality medical care

available in the heart of their community. A grateful patient recently commented, “Though the medical care was

excellent, I was most moved by the concerned human beings who were responsible for my husband’s care. They

gave me the confidence that all was being done that could be done in a difficult situation.”



Full & Part-time Staff


Medical Staff with

hospital privileges






Babies Born


Surgeries Performed


Emergency Visits


Total Patients Served


4 | 2 016 annual report

“For 100 years and

counting, the people

who have contributed

to St. John’s Hospital

have been the leaders

and the supporters

of an institution that

has demonstrated

compassion, kindness

and mercy for all who

have needed help.”

St. John’s Hospitals


St. John’s Healthcare Foundation reports Contributions of $6.2M and

Total Assets of $22.4M for FY16, ending June 30, 2016

n Contributions

n Total Foundation Assets


Excerpt from a book on the

history of St. John’s Hospitals,

written by Jeff Maulhardt.


St. John’s Healthcare Foundation |


t. John’s nonprofit hospitals welcome and serve anyone with need, regardless of ability to pay. It is our goal

to serve the minds, bodies, and spirits of all who enter though our doors; and stand in partnership

with patients, employees and physicians to improve the health of all communities served.


• delivering high-quality, affordable health services

• serving and advocating for the sisters and brothers who are poor and disenfranchised; and

S• partnering with others in the community to improve the quality of life.

Supported Programs, Services & Equipment

n Circle of Dignity Campaign

n Cardiovascular Services

n Cancer Care

n Equipment

n Palliative Care

n Patient Experience Enhancement

n Community Outreach 7 Education


n Health Ministries

Annual Sources of Charitable Support

n Individuals

n Corporations & Organizations

n Foundations

n Board Members

3% 2%1%












6 | 2 016 annual report

St. John’s


uilt upon the strength of faith and a pioneering

spirit, St. John’s Hospital has served

Ventura County for over a century. Its

history demonstrates a foresight and

determination to address the needs of

others, no matter how great, and to Bprovide an unsurpassed quality of care.

St. John’s Healthcare Foundation |


YOU MAKE our work


he pioneering spirit that the Sisters of Mercy brought to Oxnard over 105 years ago,

continues to live through the dedicated commitment of community members who

value St. John’s Hospitals and do what is possible to support our work. The funds

raised by these groups have been invested in the newest technology and equipment,

and support health programs and initiatives. We encourage you to take part in the spirit

of philanthropy through these giving organizations.


In 1952 a band of champions stepped up to “save the day” when fundraising fell short for the construction of

the new St. John’s Hospital in Oxnard. Each of the men and women committed to a substantial investment of

personal wealth to address this critical need, and from there formed the Humanitarian Giving Society. Today,

64 years later, the Humanitarians continue to address healthcare needs at St. John’s, with kindness, compassion,

and resources. Each year we show our appreciation for today’s

Humanitarians with a lively reception, which this last year was

held at the Ronald Reagan Presidential Library. More than 150

guests enjoyed a lovely evening where special recognition was given

to the 2016 Spirit of Philanthropy Award recipients, Gloria and

Jerry Reed, and James and Mona Cecil.

8 | 2 016 annual report


The St. John’s Frontier Society was established to recognize

individuals who have notified St. John’s Healthcare Foundation

that they have designated a gift to the hospital through a bequest

or other estate plans. Frontier Society members receive special

invitations to luncheons and teas where there are opportunities

to engage with guest speakers and the giving community.

Incorporating charitable gift planning into your financial

and estate plans is an excellent way to leave a personal legacy

through a Bequest or through a Charitable Trust. Planned giving

enables a donor to arrange charitable contributions in ways that

maximize his or her personal objectives while minimizing taxes.

Depending on the asset given and the gift arrangement selected,

a donor can realize substantial benefits while still supporting St.

John’s Hospitals. Every contribution makes an impact, no matter how small. St. John’s is committed to working

with you to design and implement a charitable gift plan that works best for you.

e A day in the life . . .

Harriet Friedman knows personally how cancer can touch a life. The second time she was diagnosed with breast

cancer, Harriet was alone, without the support of her loving husband who was by her side after the first cancer

diagnosis six years earlier. Upon the recommendation of her oncologist, Harriet reached

out to St. John’s Cancer Center of Ventura County, where a team of experts provided a plan

of care, information and resources – the support she needed at the

right time. The personalized services she received, which included

the support of an Oncology Nurse Navigator, were free of charge.

Her experience at St. John’s inspired her to become a member of the

Frontier Giving Society so that she could contribute to the care of

other patients. Harriet gratefully acknowledges, “I could not have

gone through breast cancer alone a second time”. At St. John’s Cancer Center she

found someone to hold her hand “every step of the way” for the fight.

St. John’s Healthcare Foundation |


YOU MAKE our work


Our paver donor program

is a wonderful way you can

honor someone special,

create a personal legacy and

give back to future generations

to come.





St. John’s Hospitals have established a foundation campaign encompassing

three distinct areas of support: to Discover, Build and Heal.

The Circle of Dignity Campaign focuses its

efforts on financial support of expansion

and modernization projects at both St. John’s

Pleasant Valley Hospital and St. John’s

Regional Medical Center. These projects

include cutting edge technology and support

of multiple service lines to better enhance patient care and experience.

The generosity and vision of our donors help ensure excellence in patient

care, medical education, and research. Based on the belief that good health

and well-being involve far more than just the absence of illness, the hospital

also develops preventive health outreach and education programs designed

to address key health issues in the community. The local community faces

numerous challenges, including the highest population of childhood obesity

in the county.

To “help families help themselves,” the hospitals have programs such

as the Health Ministries, Health Education and the Mobile Health Clinic, which serves children and families

through early childhood education, healthcare, flu and childhood vaccinations and more.

The generous support of our donors continues to make these types of projects a reality. Please consider

donating to St. John’s Healthcare Foundation today. Your efforts truly do make our work possible.

10 | 2 016 annual report



New Neo-Natal Intensive Care Unit Expansion

Program: The NICU at St. John’s has set the

standard for Ventura County and beyond,

with excellent care and forward thinking

initiatives. Providing exceptional care for

our smallest patients requires exceptional


We are developing a new area of the hospital,

which will include the following special


• 20 Private NICU Rooms

• 4 private NICU Rooms can open into suites

to accommodate twins

• Private Isolation NICU Rooms

• Support & Storage Space

• On-Call Sleep Room

• Repertory Therapy Prep Room

• Family Lounge (w/Kitchenette & Shower)

• New Nursing Stations, adjacent to all

private NICU rooms




St. John’s Pleasant Valley Hospital is proud to

announce our largest modernization project

in 42 years! This project, when completed,

will feature a 70,000+ sq. ft patient addition

to the current hospital. It will be attached

to the new emergency department that was

completed in 2007. Prominent features will


• New surgical center with three

operating rooms

• Cath lab

• Comfortable and well lit waiting areas

• Kitchen/cafeteria,

• Chapel

• Gift shop

• Reception area




The Emergency Department at St. John’s

Regional Medical Center is the busiest in

Ventura County, caring for up to 200 patients in

an 8 hour period.

To address this increase in current volume,

and a greater anticipated need for future

resources, St. John’s is expanding the size of our

Emergency Department, to include:

• 26 Exam Rooms (1 Bariatric)

• 3 Private Triage Rooms

• 3 Trauma Bays

• 2 Psych Exam Rooms with supervision alcoves

• New X-Ray

• Bereavement and quiet space

• Lavatories

• 3 new Nursing Stations

St. John’s Healthcare Foundation |


YOU MAKE our work




Our flight into the future is possible because of prudent investment

and community vision, expressed through the Circle of Dignity

Campaign. We are extremely proud of the build and remodel at

St. John’s Pleasant Valley Hospital in Camarillo that features a

beautifully designed patient tower and hospital entrance, as well as

enhancements to the current facility.


The new Chapel at St. John’s Pleasant Valley Hospital will promote

a healing environment. It will be a sacred space where people in

all walks – patients, caregivers, and staff – can renew their spirits.

People will be able to find renewal in community during scheduled

services, or a place of solitude for quiet reflection. Religious art

and a beautifully designed space will contribute to a sense of peace.

Centrally located within a few feet of the new hospital entrance,

the Chapel will be easily accessible to patients and their families.

Generous friends of the hospital, who wanted to be a part of

something very special in the life of the Camarillo community, have

contributed to the building and interior space.

“We hope that this lovely

chapel signifies health

for the body, hope for

the mind, and peace

for the soul of patients,

families and staff at

St. John’s Pleasant Valley

and the community

surrounding the hospital.”

Nancy and John Borchard,

Naming Gift Donors for Chapel.

12 | 2 016 annual report


• 50 spacious private patient rooms that promote healing and well-being.

• A welcoming lobby designed for ease of access to services and patient rooms.

• New waiting areas and a redesigned café that will provide a healthy, relaxing environment for

patients’ families and friends.

• Three new technologically-advanced surgical operating suites.

• A state-of-the-art Cardiac Catheterization Lab will offer immediate access to life-saving technology.

St. John’s Healthcare Foundation |


YOU MAKE our work





The Emergency Department at St. John’s Regional Medical Center is the

busiest in Ventura County, and is mounting as our community continues

to grow. Expansion and modernization of the Emergency Department

will include 26 exams rooms, 3 private triage rooms, 3 trauma bays, 2

psych exam rooms, 3 new nursing stations, and new x-ray equipment.

New lavatories and bereavement space will support patients’ family


e A Personal Story

“The interesting thing about my profession is that you never know how

your day is going to turn out. You have to be prepared for anything. One

moment the ED can be quiet and the next disaster comes through the door.

A call came over the radio. A serviceman’s son was coming in and was

in cardiac arrest. The child had a history of cardiac arrest and difficulty

intubating due to congenital abnormalities. The intense situation was

emotionally charged. The child was young and had been in the emergency

room before. I asked God that He have a hand over me and help me make

the right decisions. Everyone was spot on, doing what could possibly be done. That day we gave him

every chance at life. The reality of emergency medicine is that sometimes everything is done, but it

doesn’t change the outcome. You try to be perfect, but just being human, you can’t be. I do the best

that I possibly can for each patient that I see. The great side of emergency medicine is that I have

the ability to make a difference when someone needs it most. That is a joyful feeling. Sometimes it

14 | 2 016 annual report

is the simple things that catch me by surprise, like the man whose wife had a simple kidney infection,

but started crying because he realized he was going to be alone for the first time in 60 years. Or by a

Christmas card from the woman I treated for meningitis that said “I am able to write this letter and

spend Christmas with our family thanks to you and the staff at the hospital.”


Under construction is a remodel and expansion of the NICU that will include 20 private rooms

equipped with the state-of-the-art NICU technology, including Giraffe OmniBeds, and new nursing

stations featuring the latest in communications equipment. The new design and intimate setting

encourages parent involvement – offering comfort, conveniences, and privacy so that parents can spend

as much time as possible with the baby. Pull-out couches, bathrooms with showers, and breast pumps

are available in the rooms. Access to a family lounge with kitchenette and computer, makes it easier for

parents to spend the night.


The remodel and expansion of the Labor, Delivery and Recovery area, when completed in 2018,

will feature 4 new private suites with modern birthing beds, a couch for dad, and bathrooms with

showers or bathtubs. The remodel will create a New Women's Center Entrance for mothers in labor

with 2 private OB triage areas, and a special Women’s Center Waiting Room.



Giraffe OmniBed is a

top-of-the line isolette,

designed to create an

environment as close as

possible to the mother’s

womb. Your investment

in St. John’s Healthcare

Foundation made

possible the purchase

of an additional Giraffe

OmniBed this year.

St. John’s Healthcare Foundation |


YOU ARE improving


We continue to rely on your support for St. John’s Hospitals so that we can continue to

improve patient care with the development of life-saving features and specialty services –

directly accessible in your community.


Your investment this year in state-of-the-art equipment has transformed how inpatient

therapy is provided to those who have suffered from strokes or other traumatic brain

injuries. At the Acute Rehabilitation Center located at St. John’s

Regional Medical Center, our new Dynavision is now indispensable in helping patients improve

hand-eye coordination, peripheral awareness and visual-motor reaction time. The computerized

system provides immediate feedback to patients who are relearning to work with their bodies, as

well as patient performance and evaluation data for review by physicians and therapists.

Sherry Wright’s interest in physical therapy resulted from personal experience when she

suffered a back injury in high school that kept her out of CIF finals. She realized how “cool”

it was to have someone get you back to life again. In the Acute Rehab Center, staff work as

therapists, coaches and counselors; cajoling and inspiring patients to achieve a little each day so

that they can get to a place of healing. Sherry explains, “So why do I do this job? When people

come here they feel vulnerable and don’t know what to expect. Their future is in our hands. Our

work is challenging and requires our team’s creative efforts to be successful, making even an

ordinary day at St. John’s Acute Rehab Center rewarding.”

16 | 2 016 annual report



Health begins with wellness and the opportunity to take charge of our own health. That is the focus

of the Health Ministries and Community Outreach programs and services. Your investment

makes it possible for St. John’s Hospitals to provide essential health and wellness services at no or

low-cost to our community’s residents – from infants to the elderly, and all ages in between – who

have limited access to resources. Today several St. John’s Hospitals Health Ministry programs

offer education and support so that community residents can learn how they can best prevent

disease and manage chronic health conditions.


It is estimated that one in ten people in Ventura County have diabetes, and that one out of every four are

undiagnosed. Contributing to this growing public health issue is the increasing number of overweight or obese

children and teens, which has more than doubled in the last generation. In order to address this issue, in 2016

St. John’s introduced its new Diabetes Empowerment & Education Program (DEEP). DEEP is a comprehensive

program that offers health screenings, counseling and referral to medical services, and a series of educational

workshops in Spanish and English. A total of 29 people attended this first series. More than half were Spanish

speaking. A supportive peer environment helps participants to gain knowledge and skills so that they can make

healthy lifestyle choices and take control of their diabetes. Private donations and a generous grant from the

California Wellness Foundation helped to seed this important program.


Senior residents can stay fit and flexible through participation in fitness classes and a walking program. Glucose

screening and blood pressure checks help participants track their health status. Last year screening results showed

significant health improvements for the more than 60 seniors who participated in the walking adventure virtually

every week. We are grateful to the City of Oxnard for their continued support of the walking program.

St. John’s Healthcare Foundation |


YOU MAKE our work



The Mobile Unit services are available throughout Ventura County at community events

to help prevent problems from undiagnosed health conditions, such as diabetes. In 2016

out of 1,050 adults and children who were tested, 183 tested abnormal, and 83 had no idea

that they were diabetic or pre-diabetic and were immediately referred for medical care.

The Mobile Unit staff also provided free immunizations and flu shots to children and

adults, blood pressure screening, BMI testing, and hemoglobin tests.


“Only when all children have the same opportunity for

a healthy start and when mothers, babies, children and

families have the best possible support for their health

and well-being can we, as a nation, say that we are

thriving.” W. K. Kellogg Foundation.

We are committed to ensuring that babies and their

mothers have a healthy start in life. St. John’s Regional

A $20,000 grant from

Livingston Memorial

supported immunizations

and vaccines through our

mobile unit.

Medical Center’s Healthy Beginnings program does just that. Its focus is on improving

the health of pregnant women to improve the health of mother and infant, especially for

women who are challenged by social and economic circumstances. Healthy Beginnings

offers pre-to post-natal education, medical care, enrollment in health programs, and

referrals to community services.


In partnership with our Lady of

Guadalupe Parish and Sathaiy Sai

Baba, St. John’s Healthcare Foundation

sponsored Ventura County’s only free,

full service medical camp, staffed by

physician and nurse volunteers. This

annual event is a highlight in our quest

to improve community health. More

than 500 adults and children received

health screenings (blood glucose,

hemoglobin, BMI, cholesterol, blood

pressure) and evaluation at the 2016

event. Additional services provided:

• 435 vision exams, with 400

prescription glasses donated by

the Oxnard Lion’s Club.

• 326 dental screenings

• 44 mammograms

• 57 pap-smears

18 | 2 016 annual report


While many of us enjoy access to nutritious

food, not everyone in beautiful Ventura

County is as fortunate. Last year, St. John’s

Health Ministries Food Pantry made a

difference in the lives of more than 5,000

individuals – mainly pregnant mothers,

children and elders, with support of

nutritional food.

We do not accomplish this venture alone.

Partnerships with growers and non-profit

organizations make it possible for St. John’s to

receive free or at nominal cost, locally-grown

produce, canned food, and beans. Volunteers

at local churches distribute the food and

deliver hot meals, and connect families to

other resources, such as health education or

programs that help them move towards more

self-sufficiency. The Food Pantry provides its

services in donated space at 535 Cooper Road,

adjacent to Christ the King Church.

More than three-fourths of the families

served last year were families with children.

The numbers tell a great story. It is

heartwarming knowing that your investment

has helped a child in need have a chance at a

healthier life.

Last year a $20,000 grant from the Raskob Foundation made

it possible for St. John’s Food Pantry to significantly increase

the amount of fresh protein provided to each client

St. John’s Healthcare Foundation |


YOU CARE about the


Cancer does not have a face until it is yours or someone you know.” Anthony Del Monte.


The Cancer Center of Ventura County is the only one of its kind in the region. It is the

place that you or your family member can turn to when there is a diagnosis of cancer.

Regardless of where a patient is receiving treatment, the Cancer Center can offer

guidance and support along the cancer journey. Our Nurse Navigator, Alicia Zaragoza,

works with patients to develop personalized care plans that encompass an integrated

approach, involving a patient’s family, caregivers and medical providers.

The Cancer Center also provides bilingual education and access to timely, high-quality

cancer care, such as mammograms for women under 40. Cancer Center volunteers, trained by the

American Cancer Society, are available to provide information and resources. Other supportive

services offered at the Cancer Center include yoga, relaxation, breast prosthesis, and wigs.

The Cancer Center is accredited by the Commission on Cancer of American College of Surgeons

and is a member of the Association of Community Cancer Centers which adheres to the mission to

assist people with cancer by supporting all aspects of their care. We are grateful for our community’s

willingness to join us in the fight against cancer through their investment in the Cancer Center,

which in turn allows us to provide all services free of charge. For more information, call 805.988.2641.

Alicia Zaragoza, NP-C, CN-BN, is a trained oncology nurse practitioner and certificated breast cancer

navigator. Her primary focus is on breast and lung cancer. Alicia is devoted to her patients, serving

as a constant presence through the patient’s cancer journey. Her greatest satisfaction comes from

helping guide patients through a complex process of health care and systems. In 2014, Alicia received

the Fainer/Tauber award for “Nurse of the Year”, and in 2015 was honored by the Soroptimists

International of Oxnard with the “Women Making a Difference” award.

Grants from the Avon

Foundation for Women in 2015

and donor investment supports

patient services. In 2015, the

Cancer Center partnered with

the Soroptimists International

of Oxnard who host “Bras for a

Cause” to raise funds for breast

cancer surgery comfort kit bags,

and with The Pacific Corinthian

Club’s “Ladies Who Do Lunch”

of Oxnard, who hold an annual

fashion show and luncheon to

raise funds for free wigs, hats,

prosthesis, and other supplies

for women undergoing cancer


20 | 2 016 annual report


The Nutrition Counseling Program at the Cancer Center is unique to the Tri-County

region, offering individualized services to cancer patients and their families. Services

are provided by a certified oncology nutrition specialist, Susan J. Speer, MS, RD, CSO,

FADA. A grant from Meadowlark Service League of Camarillo supports delivery of

nutrition services and bi-lingual nutrition education.

Cancer Center Services


Breast cancer navigations:


Navigation services for

other cancer:


Educational services:


Under 40 Mammograms:


St. John’s Healthcare Foundation |


...and about the



Cuddling is vital to a baby’s emotional and physical development, and is particularly important to little

ones who are hospitalized for long periods of time. Our tiniest patients receive extra care from our Cuddler

Volunteers in the Neonatal Intensive Care Unit, who provide the comfort of physical touch – holding,

talking and singing to the baby. Our Cuddlers offer mom and dad the peace of mind that their baby is being

held when they cannot be present at the hospital due to life commitments, such as caring for their other

children or jobs. Volunteers receive extensive training by Sharon Jones, St. John’s Director of Volunteer, so

that they can safely provide this loving touch.


Giving flowers has been a way to communicate emotion for thousands of years. Flowers can lift the spirit and

serve as a reminder that we are important to someone. Saying it with flowers shows our patients that they

are a person first, that they matter, that we care. Legend has it that 15 years ago volunteer Barbara Anderson,

who has since retired, decided that she wanted to do something for her community. She met with a local

grocery store chain to request unsold flowers, and while there she met the owner of Sun Valley Flowers

who was inspired by Barbara’s proposal and offered to donate what was required. Now every Monday

morning at St. John’s Pleasant Valley Hospital you will find volunteers

making beautiful flower arrangements that are placed throughout the

hospital, adding cheerful grace to areas frequented by patients’ families.

Volunteers also make bud vases that are a bright spot on patients’ trays

once a week.

22 | 2 016 annual report

“Many patients and their families are here for extended periods of time and we feel that these flowers may soften a little the

difficult time that they are experiencing,” says Sets Umeda, who is starting her eighth year as a volunteer. “People love what

we are doing. Most of us feel that we are giving back doing something that makes life a touch brighter for someone else. It’s

that feeling that keeps us going every week.”

It is obvious that the volunteers love it too. This close-knit group has found friendships that enrich their lives beyond

their Monday morning work.


Fifteen stuffed ponies gallop to the aid of children in the Emergency and X-ray Department every week, crafted with love by

the Project People at St. John’s Pleasant Valley. The small group meet weekly and also craft tray favors to brighten up patient

meals during the holidays, and stuff pillows that are hand painted by a local artist for patients who have had surgery.

St. John’s Healthcare Foundation |





hose special touches that our patients appreciate are often provided by volunteer ‘Health

Scholars’ at St. John’s Hospitals. The Health Scholar Program offers students the opportunity

to explore a career in medicine in a real life setting at St. John’s Hospitals. The Health Scholar’s

adventure is up close and personal as students fully immerse in the health care setting, working

by the side of health care professionals in nursing, medicine and health care administration.

More than 300 students took part in the program last year.

Health Scholars gain valuable experience as they observe medical procedures and provide direct

patient care with activities such as bathing, ambulating, and discharge. Equally important,

while Health Scholars provide comfort and companionship at bedside, they develop profound

insights into what patients encounter. “A lot of what we are doing is about the patient experience,” says Sarah

Contreras, Health Scholars Program Manager. “We realize the importance of listening and getting to know the

patient through frequent hospital rounds.”

Since the program was launched in 1995, more than 3,000 students have graduated from the program. St. John’s

Hospitals has hired 65 of the graduates, a significant return on investment as these health care leaders truly understand

the culture of service, excellence in care, and humankindness that we value and contribute to the greater good of our

community. St. John’s Hospitals Health Scholar Program is affiliated with UCLA

Fielding School of Public Health, and so upon graduating from the program, students

are awarded a Certificate in Patient Experience and Pre-licensed Clinical Care.

Last June, at our very first annual COPE Health Scholar Alumni Reunion, we had

an amazing opportunity to bring together current and former Health Scholars – all

at different stages in their health care careers. They shared personal stories both from

their time in the program while at St. John’s and afterwards, pursuing their careers.

Together we saw that the path to a career in health care takes many forms, each on

adventure of its own.

24 | 2 016 annual report

e A day in the life . . .

While attending UCLA, Chelsie Dietz participated in St. John’s Hospitals Health Scholar program. “I had a lot

of conversations with patients who were afraid of dying, or were tired of being in pain. I learned how sometimes

good healthcare involves sitting and listening to a patient. Sometimes there isn’t a solution or an action that can be

immediately taken. I saw nurses do this and heard patients talk about how much that meant – to feel like your provider

cares about your entire self, not just the physical. I also saw how patients responded in the ICU to doctors who strived

to be transparent and compassionate in their care giving, who took the time they needed to address the patient’s and

families concerns. I saw how this was healing in a way too, and I learned a lot about the kind of doctor I want to be.”

St. John’s Healthcare Foundation |


YOU ARE making



ur volunteers are integral to the environment of care, compassion and service we offer at

St. John’s Hospitals. As highlighted throughout this report, volunteers are a great

resource to patients, visitors and staff in many hospital departments. The commitment

and passion they bring inspires others and enriches our hospital community. Last year,

volunteers invested the labor equivalent of $1,613,860, a total of 68,500 hours (27,300 at

St. John’s Pleasant Valley Hospital and 412,000 at St. John’s Regional Medical Center).

Is there a volunteer adventure in your future? Volunteers have in common an

adventurous spirit that stirs them to use their life experience to do something for

others. But there are compelling reasons to volunteer beyond giving

back to a cause in which you believe. Studies show that volunteering

is good for your health. It is an opportunity to learn new skills, make

real connections with people and become a part of a community, while

making a difference in someone’s life. For more information on our

volunteer opportunities call 805.988-2627.

26 | 2 016 annual report


Your shopping escapade begins here! At St. John’s Hospitals Gift Shops you can find the perfect little gift,

flowers, or edible treats for a loved one in the hospital. Once you discover our little shop of treasures on the

main floor lobby at each hospital, you will come back to shop for yourself or when you need a unique gift for

someone special. Come in and let our Auxiliary Volunteers guide you through your adventure as you explore

the ever-changing offerings through every season. Your bonus gift is the gratification of knowing that the

proceeds from your purchase helped to support patient care.


St. John’s four-legged friends offer our patients the unconditional love that only man’s best friend can bring.

Without words, dogs understand our human emotions through body language and voice. Their companionship

during a hospital stay helps patients to stay focused on something beyond their pain and illness.

Pet therapy helps people to heal. Research shows that after only 15 minutes of petting a dog, people have

decreased blood pressure and lessened anxiety as a result of increases in feel-good brain chemicals – cortisol,

serotonin, and dopamine.

More than a dozen dogs, accompanied by their trained owner-volunteers, dole out comfort and joy at

patients’ bedside – which is at times the best medicine available.

St. John’s Healthcare Foundation |


YOU ARE making


e Joe’s Adventure

Fifteen years ago my wife and the love of

my life, Roberta, was diagnosed with an

autoimmune disease. Emergency room visits

became regular events, often followed by

in-hospital stays as she required multiple

medical procedures for conditions that

were at times life threatening. St. John’s

Pleasant Valley Hospital became a familiar

place where my wife received outstanding

medical care in conjunction with

thoughtful attention, which gave us the confidence that people who cared

for us, also cared about us as persons.

As any frequent flier can attest, familiarity leads to opportunities for

deeper observation of an organization and its services, which in my case

led to action. On multiple occasions I toured the hospital with various

department administrators and spent shifts in the emergency room

alongside medical staff. As I experienced the hospital from a different

perspective, the realization dawned on me that perhaps I could help make

my hospital, which was already great, even better. And so my adventure

began. . .

After my stint in the emergency room as an observer, I met with

Dr. Jeffery Davies, then the Chair of Emergency Medicine, to discuss how

I could help by fully utilizing my life experience as a business executive.

Our emphasis was the patient. In particular how to bring comfort to

patients in the emergency room.

In July, I began volunteering in the Emergency Department. My job was

to relieve patient anxiety and stress through communication. Having

spent more than forty years in marketing and sales in the aerospace

industry, I had no trouble connecting with patients. The feedback was

positive as patients’ outlook improved and pressure on medical staff was

reduced. This prompted the official launch of the Emergency Patient

Ambassador Program.


• Communicate with patients. At times this could be just talking with

someone who is alone, or explaining how long lab test results can take.

• Support patients with non-medical needs, such as calling a family

member or arranging for transportation.

• Show compassion and concern for patients and their families.

28 | 2 016 annual report

The EPA is currently supported by volunteers who serve two or three shifts per

month. We meet monthly to learn from each other and to connect with medical staff.

We welcome volunteers so that we can grow our team by next year.

Recently, while out in the community the comment was posed, “when I was at your

hospital.” Purposely I replied, “I am a volunteer. This is your hospital, my hospital.

What do you want our hospital to be?” I know what I want. I want a hospital where

my family can get the best care possible and I will do everything I can to make that

possible. Please join me in this effort, this journey, this great adventure.

St. John’s Healthcare Foundation |


YOU ARE who we



t St. John’s Hospitals we recognize that a patient’s spirituality is often vital to the healing

process, particularly when a patient is facing a chronic illness, suffering or loss.

Our role is to provide compassionate spiritual care for people of all faiths –

listening to the hopes and fears of patients and their families, honoring their

beliefs, and supporting them with their health care decisions.

The ideal healing environment inspires a sense of calm. Here we mindfully

invest in spaces and ambient quality to create a place that contributes to healing

of mind, body and spirit. Throughout the day uplifting music and visual images

are available in patient rooms on the C.A.R.E. Channel, which at scheduled times shows services

taking place at our beautiful Chapel. Soothing music, as well as waterfalls, can be heard in the

healing garden where families and ambulatory patients can be found meditating or relaxing.

Your investment allows us to care for those who are in need of healing. “You help us to

transform hurt into hope,” George West, Vice President Mission Integration.


It is in moments of crisis that we journey through loss, or the angst associated with the possibility

of loss, that we are painfully aware of how dependent we are on each other. Even in the simplest

of surgeries when we are put to sleep we lose control. This is when those of us receiving care rely

totally on our caregivers, families, friends, and God to pull us through. It is at this time that we as

providers are there to offer hope and healing. I am grateful to live this mission, where my passion

is connected to a team of people who work together for those entrusted to our care.

30 | 2 016 annual report


When pain, stress, and other symptoms affect the lives of patients with chronic illness or life-threatening

conditions, our Palliative Care team is there to help. Our work is about providing relief from suffering and

supporting the best possible quality of life for any hospitalized patient who is managing a life-changing injury, or a

serious disease and side effects from treatment.

Palliative Care provides specialized medical care for pain and symptom management, as well as, education and

support, based on patients’ goals for care and treatment options. We coordinate care and communication between

physicians and families, and provide emotional support and spiritual care that respects the patient’s faith, beliefs

and values.

Music therapy and

the Care Channel

is offered at both

St. John’s Hospitals

facilities thanks

to a grant from

the Diane Warren


e A day in the life – Sr. Suzanne

“Palliative care is the glue that holds things together for patients and families as they journey through serious

illness or injury. People who care about this issue invest in resources that allow us to provide innovative services,

such as live music therapy. We have found that there is nothing like music to help people get in touch with what is

most meaningful. Music connects us to others and brings solace in the present, and is just one of the ways that we

provide care at a time of crisis.” Sister Suzanne, RSM, RN, Director of Palliative Care.

St. John’s Healthcare Foundation |



Established in 1985, St. John’s Healthcare Foundation is dedicated to advancing the mission of St. John’s Hospitals

through the development and coordination of philanthropic resources. We work closely with the Foundation

Board of Directors and with the St. John’s Hospitals Administration to ensure that these resources are invested in

support of patient care and community services.

We are proud to partner with the many individuals and organizations who are working every day to improve

healthcare in Ventura County.

Our Foundation Staff

Debi Klein, Vice President of Philanthropy


Heather Huffman, Major Gifts Officer


Jackie Laughton, Operations Coordinator


Lisa Smith, Grant and

Communication Specialist


Deesha Mohan, Administrative Assistant


Sharon Jones, Director of Volunteer Services

805.988.2627 or 805.389-5651

Patty Paumier, Gift Shop Manager,

St. John’s Regional Medical Center


Debbie Lasley, Gift Shop Manager,

St. John’s Pleasant Valley



Sarah Contreras Ortiz, Program Manager

COPE Health Solutions (Health Scholars)


32 | 2 016 annual report

Board Members | Officers

Billie Jo Rodriguez, Chair

CPA, Managing Partner, Soares, Sandall,

Bernacchi & Petrovich

Gregory Glover, Vice Chair

Senior VP, Regional Manager,

City National Bank

Jaye Heybl, Treasurer

Managing Partner, Koppel Patrick Heybl

& Philpott

Nancy Schreiner, Secretary

Law Offices of Nancy Kierstyn Schreiner

Jerry Zins, Jr.,

Immediate Past Chair

Sr. Managing Director,

Summit Wealth Management Group

Board Members

Nancy Borchard

Community Advocate

Joe Burdullis

Retired, Agriculture CFO

Dan Burrell

President, Jersey Mike’s West, LLC

Mike Foxworthy

Executive VP/Branch Manager, DAUM

Commercial Real Estate

Suzanne Fussell, MD

Physician, St. John’s Hospitals

Founder, Healthwise Home Care Solutions, Inc.

Dee Geverink

Community Advocate

Darren Lee

President and CEO, St. John’s Hospitals

Mary Anne McCabe

SJRMC Auxiliary Vice President

James McPherson, MD

Cardiovascular & Thoracic Surgeon

Trevor Morris

VP and Sr. Relationship Manager,

Wells Fargo Bank

Joseph Muklevicz

Semi-Retired: International Aerospace

Consulting Business

David Press

Owner, Santa Rosa Plaza

Chuck Purcell

IT Operations Leader,

Hewlett-Packard Enterprise

Jim Scanlon

Area President, Arthur J. Gallagher & Co.

Gallagher Insurance and Risk Mgt.

Haimesh Shah, MD

Ventura Vein Center and Hyperbaric

Medicine and Wound Healing Center


Elaine Snyder

Auxiliary President, PVH

Donald Toussaint

Executive VP, Citizens Business Bank

Karuna Valiveti

Office Manager, Vinod Valiveti, MD,

Physician Group

Laura Viets

Owner, Paramount Fiduciary Group, LLC

Katie Waunch

Community Advocate

St. John’s Healthcare Foundation |


34 | 2 016 annual report

1600 N. Rose Avenue

Oxnard, California 93030

(805) 988-2868

More magazines by this user
Similar magazines