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to join us on our adventure<br />

St. John’s Healthcare Foundation |<br />

1


Our journey<br />

BEGINS WITH YOU.<br />

WA MESSAGE FROM THE SISTERS OF MERCY<br />

hen the Sisters of Mercy were recruited by Fr. John Laubacher to build a hospital in<br />

Oxnard, there was no land, no funding, and no medical staff. There was only the dream<br />

of a modern hospital where residents could receive expert surgical and medical care.<br />

The efforts of an entire community – physicians, farmers, bankers, and even newspaper<br />

reporters – made it possible for that dream to become a reality. In 1912 St. John’s<br />

Hospital opened its doors to “every man, woman, and child, irrespective of color or<br />

creed, who may be suffering from physical ailment or pain.” – Bishop Conaty<br />

The adventure of the Sisters of Mercy continues today as we follow in their footsteps<br />

to heal the sick and help those in need. Your investment in St. John’s Healthcare Foundation ensures that we can<br />

continue this ministry. Your donations make it possible for us to purchase high-tech equipment and to build stateof-the-art<br />

facilities, and help us to provide free or low-cost services to underprivileged residents – health education,<br />

health screenings, and medical services, hospitalization, food for hundreds of families, and emergency care bags.<br />

Together we are a vibrant community who lives our beliefs and values every day by attending to our neighbor,<br />

connecting people with community medical services and other vital resources so that we can all live a healthy life.<br />

We are grateful and offer a blessing to you, our partner on this journey.<br />

Blessings,<br />

Sisters of Mercy for St. John’s Hospitals<br />

Sister Suzanne Soppe, RSM, MPH<br />

Community Health Education Department<br />

Sister Suzanne Krawczyk, RSM, RN<br />

Director of Palliative Care<br />

2 | 2 016 annual report


INSPIRATION FROM OUR BOARD CHAIR<br />

Our passion is you – working for you to ensure that St. John’s Hospitals<br />

endure as providers of quality patient care on which you can<br />

depend. We are investing on your behalf in the future of healthcare in Ventura<br />

County, designing facilities that contribute to healing and well-being for patients and<br />

their families. We are all about you is about the work that we do together, working with<br />

you to support people in need through our community programs.<br />

Your support continues to help us build and grow our hospital through technology,<br />

specialty services, and spaces – all of which enhance patient care and improve the<br />

patient experience. Buildings and equipment alone do not provide healthcare. We<br />

depend on the talented professionals who give their best every day to provide the best medical care to you and your<br />

loved ones, and on dedicated volunteers who are making such a difference in the lives of others.<br />

I am so proud of our work together and all that has been made possible by your caring investment of time,<br />

treasure and talent. I thank you for helping us to promote humankindness through your faith and actions, and look<br />

forward to connecting with you in the future.<br />

Sincerely,<br />

Billie Jo Rodriguez<br />

Chair,<br />

St. John’s Healthcare Foundation Board<br />

St. John’s Healthcare Foundation |<br />

3


St. John’s Hospitals<br />

VITAL STATISTICS<br />

In May 1912 the Sisters of Mercy opened a temporary hospital in Oxnard. While they developed plans and raised<br />

funds for a permanent hospital, they trained nurses for patient care. The new facility would offer twelve patient<br />

rooms; maternity, as well as operating and sterilizing rooms. A kitchen would allow for preparation of patient<br />

meals featuring produce grown on site by the Sisters.<br />

Today, St. John’s Hospitals – St. John’s Regional Medical Center and St. John’s Pleasant Valley Hospital – are<br />

members of Dignity Health, a nonprofit organization, and represent the largest acute-care health organization<br />

in Ventura County offering award winning care through comprehensive medical services and programs<br />

spanning 50 specialties.<br />

St. John’s Hospitals welcomes anyone who enters, regardless of ability to pay. St. John’s Regional Medical Center<br />

in Oxnard is a 265-bed hospital offering emergency care that includes award-winning stroke care and cardiac<br />

surgery; modern maternity and childbirth center with a 16-bed neonatal intensive care unit; specialties, including<br />

orthopedics and neurology; acute rehabilitation; and St. John’s Cancer Center of Ventura County.<br />

St. John’s Pleasant Valley Hospital in Camarillo was founded in 1974 by a group of community leaders, who<br />

like the Sisters of Mercy, held the belief that a hospital should be available in their community. The 155- bed<br />

hospital in Camarillo provides emergency, acute and intensive care, and extensive surgery services; and houses a<br />

hyperbaric medicine and wound healing center and a “five-star” 74-bed sub-acute facility. A major construction<br />

and modernization project is underway and will be completed in 2018.<br />

That spirit of compassion and kindness continues to be the light that sets St. John’s Hospitals apart and is found<br />

in the people who provide care and for those who believe that a community should have quality medical care<br />

available in the heart of their community. A grateful patient recently commented, “Though the medical care was<br />

excellent, I was most moved by the concerned human beings who were responsible for my husband’s care. They<br />

gave me the confidence that all was being done that could be done in a difficult situation.”<br />

Our<br />

PEOPLE<br />

Full & Part-time Staff<br />

1,887<br />

Medical Staff with<br />

hospital privileges<br />

624<br />

Volunteers<br />

475<br />

Our<br />

IMPACTFY16<br />

Babies Born<br />

1,784<br />

Surgeries Performed<br />

7,294<br />

Emergency Visits<br />

82,635<br />

Total Patients Served<br />

160,187<br />

4 | 2 016 annual report


“For 100 years and<br />

counting, the people<br />

who have contributed<br />

to St. John’s Hospital<br />

have been the leaders<br />

and the supporters<br />

of an institution that<br />

has demonstrated<br />

compassion, kindness<br />

and mercy for all who<br />

have needed help.”<br />

St. John’s Hospitals<br />

STEWARD REPORT<br />

St. John’s Healthcare Foundation reports Contributions of $6.2M and<br />

Total Assets of $22.4M for FY16, ending June 30, <strong>2016</strong><br />

n Contributions<br />

n Total Foundation Assets<br />

$6,234,915<br />

Excerpt from a book on the<br />

history of St. John’s Hospitals,<br />

written by Jeff Maulhardt.<br />

$22,370,843<br />

St. John’s Healthcare Foundation |<br />

5


t. John’s nonprofit hospitals welcome and serve anyone with need, regardless of ability to pay. It is our goal<br />

to serve the minds, bodies, and spirits of all who enter though our doors; and stand in partnership<br />

with patients, employees and physicians to improve the health of all communities served.<br />

WE DEDICATE OUR RESOURCES TO:<br />

• delivering high-quality, affordable health services<br />

• serving and advocating for the sisters and brothers who are poor and disenfranchised; and<br />

S• partnering with others in the community to improve the quality of life.<br />

Supported Programs, Services & Equipment<br />

n Circle of Dignity Campaign<br />

n Cardiovascular Services<br />

n Cancer Care<br />

n Equipment<br />

n Palliative Care<br />

n Patient Experience Enhancement<br />

n Community Outreach 7 Education<br />

n NICU<br />

n Health Ministries<br />

<strong>Annual</strong> Sources of Charitable Support<br />

n Individuals<br />

n Corporations & Organizations<br />

n Foundations<br />

n Board Members<br />

3% 2%1%<br />

4%<br />

58%<br />

2%<br />

1%<br />

4%<br />

9%<br />

4%<br />

6%<br />

6%<br />

88%<br />

18%<br />

6 | 2 016 annual report


St. John’s<br />

LEGACY<br />

uilt upon the strength of faith and a pioneering<br />

spirit, St. John’s Hospital has served<br />

Ventura County for over a century. Its<br />

history demonstrates a foresight and<br />

determination to address the needs of<br />

others, no matter how great, and to Bprovide an unsurpassed quality of care.<br />

St. John’s Healthcare Foundation |<br />

7


YOU MAKE our work<br />

POSSIBLE<br />

he pioneering spirit that the Sisters of Mercy brought to Oxnard over 105 years ago,<br />

continues to live through the dedicated commitment of community members who<br />

value St. John’s Hospitals and do what is possible to support our work. The funds<br />

raised by these groups have been invested in the newest technology and equipment,<br />

and support health programs and initiatives. We encourage you to take part in the spirit<br />

of philanthropy through these giving organizations.<br />

TST. JOHN’S HUMANITARIANS<br />

In 1952 a band of champions stepped up to “save the day” when fundraising fell short for the construction of<br />

the new St. John’s Hospital in Oxnard. Each of the men and women committed to a substantial investment of<br />

personal wealth to address this critical need, and from there formed the Humanitarian Giving Society. Today,<br />

64 years later, the Humanitarians continue to address healthcare needs at St. John’s, with kindness, compassion,<br />

and resources. Each year we show our appreciation for today’s<br />

Humanitarians with a lively reception, which this last year was<br />

held at the Ronald Reagan Presidential Library. More than 150<br />

guests enjoyed a lovely evening where special recognition was given<br />

to the <strong>2016</strong> Spirit of Philanthropy Award recipients, Gloria and<br />

Jerry Reed, and James and Mona Cecil.<br />

8 | 2 016 annual report


ST. JOHN’S FRONTIER SOCIETY<br />

The St. John’s Frontier Society was established to recognize<br />

individuals who have notified St. John’s Healthcare Foundation<br />

that they have designated a gift to the hospital through a bequest<br />

or other estate plans. Frontier Society members receive special<br />

invitations to luncheons and teas where there are opportunities<br />

to engage with guest speakers and the giving community.<br />

Incorporating charitable gift planning into your financial<br />

and estate plans is an excellent way to leave a personal legacy<br />

through a Bequest or through a Charitable Trust. Planned giving<br />

enables a donor to arrange charitable contributions in ways that<br />

maximize his or her personal objectives while minimizing taxes.<br />

Depending on the asset given and the gift arrangement selected,<br />

a donor can realize substantial benefits while still supporting St.<br />

John’s Hospitals. Every contribution makes an impact, no matter how small. St. John’s is committed to working<br />

with you to design and implement a charitable gift plan that works best for you.<br />

e A day in the life . . .<br />

Harriet Friedman knows personally how cancer can touch a life. The second time she was diagnosed with breast<br />

cancer, Harriet was alone, without the support of her loving husband who was by her side after the first cancer<br />

diagnosis six years earlier. Upon the recommendation of her oncologist, Harriet reached<br />

out to St. John’s Cancer Center of Ventura County, where a team of experts provided a plan<br />

of care, information and resources – the support she needed at the<br />

right time. The personalized services she received, which included<br />

the support of an Oncology Nurse Navigator, were free of charge.<br />

Her experience at St. John’s inspired her to become a member of the<br />

Frontier Giving Society so that she could contribute to the care of<br />

other patients. Harriet gratefully acknowledges, “I could not have<br />

gone through breast cancer alone a second time”. At St. John’s Cancer Center she<br />

found someone to hold her hand “every step of the way” for the fight.<br />

St. John’s Healthcare Foundation |<br />

9


YOU MAKE our work<br />

POSSIBLE<br />

Our paver donor program<br />

is a wonderful way you can<br />

honor someone special,<br />

create a personal legacy and<br />

give back to future generations<br />

to come.<br />

IN HONOR OF THE<br />

JONES FAMILY<br />

TO YOUR HEALTH!<br />

THE CIRCLE OF DIGNITY CAMPAIGN<br />

St. John’s Hospitals have established a foundation campaign encompassing<br />

three distinct areas of support: to Discover, Build and Heal.<br />

The Circle of Dignity Campaign focuses its<br />

efforts on financial support of expansion<br />

and modernization projects at both St. John’s<br />

Pleasant Valley Hospital and St. John’s<br />

Regional Medical Center. These projects<br />

include cutting edge technology and support<br />

of multiple service lines to better enhance patient care and experience.<br />

The generosity and vision of our donors help ensure excellence in patient<br />

care, medical education, and research. Based on the belief that good health<br />

and well-being involve far more than just the absence of illness, the hospital<br />

also develops preventive health outreach and education programs designed<br />

to address key health issues in the community. The local community faces<br />

numerous challenges, including the highest population of childhood obesity<br />

in the county.<br />

To “help families help themselves,” the hospitals have programs such<br />

as the Health Ministries, Health Education and the Mobile Health Clinic, which serves children and families<br />

through early childhood education, healthcare, flu and childhood vaccinations and more.<br />

The generous support of our donors continues to make these types of projects a reality. Please consider<br />

donating to St. John’s Healthcare Foundation today. Your efforts truly do make our work possible.<br />

10 | 2 016 annual report


ST. JOHN’S REGIONAL MEDICAL<br />

CENTER - OXNARD<br />

New Neo-Natal Intensive Care Unit Expansion<br />

Program: The NICU at St. John’s has set the<br />

standard for Ventura County and beyond,<br />

with excellent care and forward thinking<br />

initiatives. Providing exceptional care for<br />

our smallest patients requires exceptional<br />

accommodations.<br />

We are developing a new area of the hospital,<br />

which will include the following special<br />

features:<br />

• 20 Private NICU Rooms<br />

• 4 private NICU Rooms can open into suites<br />

to accommodate twins<br />

• Private Isolation NICU Rooms<br />

• Support & Storage Space<br />

• On-Call Sleep Room<br />

• Repertory Therapy Prep Room<br />

• Family Lounge (w/Kitchenette & Shower)<br />

• New Nursing Stations, adjacent to all<br />

private NICU rooms<br />

NEW PATIENT ADDITION<br />

ST. JOHN’S PLEASANT VALLEY<br />

HOSPITAL, CAMARILLO<br />

St. John’s Pleasant Valley Hospital is proud to<br />

announce our largest modernization project<br />

in 42 years! This project, when completed,<br />

will feature a 70,000+ sq. ft patient addition<br />

to the current hospital. It will be attached<br />

to the new emergency department that was<br />

completed in 2007. Prominent features will<br />

include:<br />

• New surgical center with three<br />

operating rooms<br />

• Cath lab<br />

• Comfortable and well lit waiting areas<br />

• Kitchen/cafeteria,<br />

• Chapel<br />

• Gift shop<br />

• Reception area<br />

ST. JOHN’S REGIONAL MEDICAL CENTER<br />

EMERGENCY DEPARTMENT EXPANSION<br />

AND MODERNIZATION<br />

The Emergency Department at St. John’s<br />

Regional Medical Center is the busiest in<br />

Ventura County, caring for up to 200 patients in<br />

an 8 hour period.<br />

To address this increase in current volume,<br />

and a greater anticipated need for future<br />

resources, St. John’s is expanding the size of our<br />

Emergency Department, to include:<br />

• 26 Exam Rooms (1 Bariatric)<br />

• 3 Private Triage Rooms<br />

• 3 Trauma Bays<br />

• 2 Psych Exam Rooms with supervision alcoves<br />

• New X-Ray<br />

• Bereavement and quiet space<br />

• Lavatories<br />

• 3 new Nursing Stations<br />

St. John’s Healthcare Foundation |<br />

11


YOU MAKE our work<br />

POSSIBLE<br />

CIRCLE OF DIGNITY CAMPAIGN –<br />

ST. JOHN’S PLEASANT VALLEY NEW PATIENT ADDITION<br />

Our flight into the future is possible because of prudent investment<br />

and community vision, expressed through the Circle of Dignity<br />

Campaign. We are extremely proud of the build and remodel at<br />

St. John’s Pleasant Valley Hospital in Camarillo that features a<br />

beautifully designed patient tower and hospital entrance, as well as<br />

enhancements to the current facility.<br />

THE CHAPEL<br />

The new Chapel at St. John’s Pleasant Valley Hospital will promote<br />

a healing environment. It will be a sacred space where people in<br />

all walks – patients, caregivers, and staff – can renew their spirits.<br />

People will be able to find renewal in community during scheduled<br />

services, or a place of solitude for quiet reflection. Religious art<br />

and a beautifully designed space will contribute to a sense of peace.<br />

Centrally located within a few feet of the new hospital entrance,<br />

the Chapel will be easily accessible to patients and their families.<br />

Generous friends of the hospital, who wanted to be a part of<br />

something very special in the life of the Camarillo community, have<br />

contributed to the building and interior space.<br />

“We hope that this lovely<br />

chapel signifies health<br />

for the body, hope for<br />

the mind, and peace<br />

for the soul of patients,<br />

families and staff at<br />

St. John’s Pleasant Valley<br />

and the community<br />

surrounding the hospital.”<br />

Nancy and John Borchard,<br />

Naming Gift Donors for Chapel.<br />

12 | 2 016 annual report


SCHEDULED FOR COMPLETION IN 2018 ARE:<br />

• 50 spacious private patient rooms that promote healing and well-being.<br />

• A welcoming lobby designed for ease of access to services and patient rooms.<br />

• New waiting areas and a redesigned café that will provide a healthy, relaxing environment for<br />

patients’ families and friends.<br />

• Three new technologically-advanced surgical operating suites.<br />

• A state-of-the-art Cardiac Catheterization Lab will offer immediate access to life-saving technology.<br />

St. John’s Healthcare Foundation |<br />

13


YOU MAKE our work<br />

POSSIBLE<br />

CIRCLE OF DIGNITY CAMPAIGN –<br />

ST. JOHN’S REGIONAL MEDICAL CENTER EMERGENCY<br />

DEPARTMENT<br />

The Emergency Department at St. John’s Regional Medical Center is the<br />

busiest in Ventura County, and is mounting as our community continues<br />

to grow. Expansion and modernization of the Emergency Department<br />

will include 26 exams rooms, 3 private triage rooms, 3 trauma bays, 2<br />

psych exam rooms, 3 new nursing stations, and new x-ray equipment.<br />

New lavatories and bereavement space will support patients’ family<br />

needs.<br />

e A Personal Story<br />

“The interesting thing about my profession is that you never know how<br />

your day is going to turn out. You have to be prepared for anything. One<br />

moment the ED can be quiet and the next disaster comes through the door.<br />

A call came over the radio. A serviceman’s son was coming in and was<br />

in cardiac arrest. The child had a history of cardiac arrest and difficulty<br />

intubating due to congenital abnormalities. The intense situation was<br />

emotionally charged. The child was young and had been in the emergency<br />

room before. I asked God that He have a hand over me and help me make<br />

the right decisions. Everyone was spot on, doing what could possibly be done. That day we gave him<br />

every chance at life. The reality of emergency medicine is that sometimes everything is done, but it<br />

doesn’t change the outcome. You try to be perfect, but just being human, you can’t be. I do the best<br />

that I possibly can for each patient that I see. The great side of emergency medicine is that I have<br />

the ability to make a difference when someone needs it most. That is a joyful feeling. Sometimes it<br />

14 | 2 016 annual report


is the simple things that catch me by surprise, like the man whose wife had a simple kidney infection,<br />

but started crying because he realized he was going to be alone for the first time in 60 years. Or by a<br />

Christmas card from the woman I treated for meningitis that said “I am able to write this letter and<br />

spend Christmas with our family thanks to you and the staff at the hospital.”<br />

NEONATAL INTENSIVE CARE UNIT (NICU)<br />

Under construction is a remodel and expansion of the NICU that will include 20 private rooms<br />

equipped with the state-of-the-art NICU technology, including Giraffe OmniBeds, and new nursing<br />

stations featuring the latest in communications equipment. The new design and intimate setting<br />

encourages parent involvement – offering comfort, conveniences, and privacy so that parents can spend<br />

as much time as possible with the baby. Pull-out couches, bathrooms with showers, and breast pumps<br />

are available in the rooms. Access to a family lounge with kitchenette and computer, makes it easier for<br />

parents to spend the night.<br />

LABOR, DELIVERY, AND RECOVERY<br />

The remodel and expansion of the Labor, Delivery and Recovery area, when completed in 2018,<br />

will feature 4 new private suites with modern birthing beds, a couch for dad, and bathrooms with<br />

showers or bathtubs. The remodel will create a New Women's Center Entrance for mothers in labor<br />

with 2 private OB triage areas, and a special Women’s Center Waiting Room.<br />

Giraffe<br />

OmniBed<br />

Giraffe OmniBed is a<br />

top-of-the line isolette,<br />

designed to create an<br />

environment as close as<br />

possible to the mother’s<br />

womb. Your investment<br />

in St. John’s Healthcare<br />

Foundation made<br />

possible the purchase<br />

of an additional Giraffe<br />

OmniBed this year.<br />

St. John’s Healthcare Foundation |<br />

15


YOU ARE improving<br />

PATIENT CARE<br />

We continue to rely on your support for St. John’s Hospitals so that we can continue to<br />

improve patient care with the development of life-saving features and specialty services –<br />

directly accessible in your community.<br />

ST. JOHN’S ACUTE REHABILITATION CENTER IN OXNARD<br />

Your investment this year in state-of-the-art equipment has transformed how inpatient<br />

therapy is provided to those who have suffered from strokes or other traumatic brain<br />

injuries. At the Acute Rehabilitation Center located at St. John’s<br />

Regional Medical Center, our new Dynavision is now indispensable in helping patients improve<br />

hand-eye coordination, peripheral awareness and visual-motor reaction time. The computerized<br />

system provides immediate feedback to patients who are relearning to work with their bodies, as<br />

well as patient performance and evaluation data for review by physicians and therapists.<br />

Sherry Wright’s interest in physical therapy resulted from personal experience when she<br />

suffered a back injury in high school that kept her out of CIF finals. She realized how “cool”<br />

it was to have someone get you back to life again. In the Acute Rehab Center, staff work as<br />

therapists, coaches and counselors; cajoling and inspiring patients to achieve a little each day so<br />

that they can get to a place of healing. Sherry explains, “So why do I do this job? When people<br />

come here they feel vulnerable and don’t know what to expect. Their future is in our hands. Our<br />

work is challenging and requires our team’s creative efforts to be successful, making even an<br />

ordinary day at St. John’s Acute Rehab Center rewarding.”<br />

16 | 2 016 annual report


YOU ARE<br />

EMPOWERING OTHERS<br />

Health begins with wellness and the opportunity to take charge of our own health. That is the focus<br />

of the Health Ministries and Community Outreach programs and services. Your investment<br />

makes it possible for St. John’s Hospitals to provide essential health and wellness services at no or<br />

low-cost to our community’s residents – from infants to the elderly, and all ages in between – who<br />

have limited access to resources. Today several St. John’s Hospitals Health Ministry programs<br />

offer education and support so that community residents can learn how they can best prevent<br />

disease and manage chronic health conditions.<br />

DEEP<br />

It is estimated that one in ten people in Ventura County have diabetes, and that one out of every four are<br />

undiagnosed. Contributing to this growing public health issue is the increasing number of overweight or obese<br />

children and teens, which has more than doubled in the last generation. In order to address this issue, in <strong>2016</strong><br />

St. John’s introduced its new Diabetes Empowerment & Education Program (DEEP). DEEP is a comprehensive<br />

program that offers health screenings, counseling and referral to medical services, and a series of educational<br />

workshops in Spanish and English. A total of 29 people attended this first series. More than half were Spanish<br />

speaking. A supportive peer environment helps participants to gain knowledge and skills so that they can make<br />

healthy lifestyle choices and take control of their diabetes. Private donations and a generous grant from the<br />

California Wellness Foundation helped to seed this important program.<br />

SENIOR WELLNESS PROGRAM<br />

Senior residents can stay fit and flexible through participation in fitness classes and a walking program. Glucose<br />

screening and blood pressure checks help participants track their health status. Last year screening results showed<br />

significant health improvements for the more than 60 seniors who participated in the walking adventure virtually<br />

every week. We are grateful to the City of Oxnard for their continued support of the walking program.<br />

St. John’s Healthcare Foundation |<br />

17


YOU MAKE our work<br />

POSSIBLE<br />

MOBILE UNIT<br />

The Mobile Unit services are available throughout Ventura County at community events<br />

to help prevent problems from undiagnosed health conditions, such as diabetes. In <strong>2016</strong><br />

out of 1,050 adults and children who were tested, 183 tested abnormal, and 83 had no idea<br />

that they were diabetic or pre-diabetic and were immediately referred for medical care.<br />

The Mobile Unit staff also provided free immunizations and flu shots to children and<br />

adults, blood pressure screening, BMI testing, and hemoglobin tests.<br />

MOTHER AND CHILD WELLNESS<br />

“Only when all children have the same opportunity for<br />

a healthy start and when mothers, babies, children and<br />

families have the best possible support for their health<br />

and well-being can we, as a nation, say that we are<br />

thriving.” W. K. Kellogg Foundation.<br />

We are committed to ensuring that babies and their<br />

mothers have a healthy start in life. St. John’s Regional<br />

A $20,000 grant from<br />

Livingston Memorial<br />

supported immunizations<br />

and vaccines through our<br />

mobile unit.<br />

Medical Center’s Healthy Beginnings program does just that. Its focus is on improving<br />

the health of pregnant women to improve the health of mother and infant, especially for<br />

women who are challenged by social and economic circumstances. Healthy Beginnings<br />

offers pre-to post-natal education, medical care, enrollment in health programs, and<br />

referrals to community services.<br />

MEDICAL CAMP PARTNERSHIP<br />

In partnership with our Lady of<br />

Guadalupe Parish and Sathaiy Sai<br />

Baba, St. John’s Healthcare Foundation<br />

sponsored Ventura County’s only free,<br />

full service medical camp, staffed by<br />

physician and nurse volunteers. This<br />

annual event is a highlight in our quest<br />

to improve community health. More<br />

than 500 adults and children received<br />

health screenings (blood glucose,<br />

hemoglobin, BMI, cholesterol, blood<br />

pressure) and evaluation at the <strong>2016</strong><br />

event. Additional services provided:<br />

• 435 vision exams, with 400<br />

prescription glasses donated by<br />

the Oxnard Lion’s Club.<br />

• 326 dental screenings<br />

• 44 mammograms<br />

• 57 pap-smears<br />

18 | 2 016 annual report


FOOD PANTRY<br />

While many of us enjoy access to nutritious<br />

food, not everyone in beautiful Ventura<br />

County is as fortunate. Last year, St. John’s<br />

Health Ministries Food Pantry made a<br />

difference in the lives of more than 5,000<br />

individuals – mainly pregnant mothers,<br />

children and elders, with support of<br />

nutritional food.<br />

We do not accomplish this venture alone.<br />

Partnerships with growers and non-profit<br />

organizations make it possible for St. John’s to<br />

receive free or at nominal cost, locally-grown<br />

produce, canned food, and beans. Volunteers<br />

at local churches distribute the food and<br />

deliver hot meals, and connect families to<br />

other resources, such as health education or<br />

programs that help them move towards more<br />

self-sufficiency. The Food Pantry provides its<br />

services in donated space at 535 Cooper Road,<br />

adjacent to Christ the King Church.<br />

More than three-fourths of the families<br />

served last year were families with children.<br />

The numbers tell a great story. It is<br />

heartwarming knowing that your investment<br />

has helped a child in need have a chance at a<br />

healthier life.<br />

Last year a $20,000 grant from the Raskob Foundation made<br />

it possible for St. John’s Food Pantry to significantly increase<br />

the amount of fresh protein provided to each client<br />

St. John’s Healthcare Foundation |<br />

19


YOU CARE about the<br />

BIG THINGS<br />

Cancer does not have a face until it is yours or someone you know.” Anthony Del Monte.<br />

CANCER CENTER<br />

The Cancer Center of Ventura County is the only one of its kind in the region. It is the<br />

place that you or your family member can turn to when there is a diagnosis of cancer.<br />

Regardless of where a patient is receiving treatment, the Cancer Center can offer<br />

guidance and support along the cancer journey. Our Nurse Navigator, Alicia Zaragoza,<br />

works with patients to develop personalized care plans that encompass an integrated<br />

approach, involving a patient’s family, caregivers and medical providers.<br />

The Cancer Center also provides bilingual education and access to timely, high-quality<br />

cancer care, such as mammograms for women under 40. Cancer Center volunteers, trained by the<br />

American Cancer Society, are available to provide information and resources. Other supportive<br />

services offered at the Cancer Center include yoga, relaxation, breast prosthesis, and wigs.<br />

The Cancer Center is accredited by the Commission on Cancer of American College of Surgeons<br />

and is a member of the Association of Community Cancer Centers which adheres to the mission to<br />

assist people with cancer by supporting all aspects of their care. We are grateful for our community’s<br />

willingness to join us in the fight against cancer through their investment in the Cancer Center,<br />

which in turn allows us to provide all services free of charge. For more information, call 805.988.2641.<br />

Alicia Zaragoza, NP-C, CN-BN, is a trained oncology nurse practitioner and certificated breast cancer<br />

navigator. Her primary focus is on breast and lung cancer. Alicia is devoted to her patients, serving<br />

as a constant presence through the patient’s cancer journey. Her greatest satisfaction comes from<br />

helping guide patients through a complex process of health care and systems. In 2014, Alicia received<br />

the Fainer/Tauber award for “Nurse of the Year”, and in 2015 was honored by the Soroptimists<br />

International of Oxnard with the “Women Making a Difference” award.<br />

Grants from the Avon<br />

Foundation for Women in 2015<br />

and donor investment supports<br />

patient services. In 2015, the<br />

Cancer Center partnered with<br />

the Soroptimists International<br />

of Oxnard who host “Bras for a<br />

Cause” to raise funds for breast<br />

cancer surgery comfort kit bags,<br />

and with The Pacific Corinthian<br />

Club’s “Ladies Who Do Lunch”<br />

of Oxnard, who hold an annual<br />

fashion show and luncheon to<br />

raise funds for free wigs, hats,<br />

prosthesis, and other supplies<br />

for women undergoing cancer<br />

treatment.<br />

20 | 2 016 annual report


NUTRITION COUNSELING<br />

The Nutrition Counseling Program at the Cancer Center is unique to the Tri-County<br />

region, offering individualized services to cancer patients and their families. Services<br />

are provided by a certified oncology nutrition specialist, Susan J. Speer, MS, RD, CSO,<br />

FADA. A grant from Meadowlark Service League of Camarillo supports delivery of<br />

nutrition services and bi-lingual nutrition education.<br />

Cancer Center Services<br />

2015/16<br />

Breast cancer navigations:<br />

176<br />

Navigation services for<br />

other cancer:<br />

1,549<br />

Educational services:<br />

1,427<br />

Under 40 Mammograms:<br />

149<br />

St. John’s Healthcare Foundation |<br />

21


...and about the<br />

LITTLE THINGS<br />

CUDDLERS<br />

Cuddling is vital to a baby’s emotional and physical development, and is particularly important to little<br />

ones who are hospitalized for long periods of time. Our tiniest patients receive extra care from our Cuddler<br />

Volunteers in the Neonatal Intensive Care Unit, who provide the comfort of physical touch – holding,<br />

talking and singing to the baby. Our Cuddlers offer mom and dad the peace of mind that their baby is being<br />

held when they cannot be present at the hospital due to life commitments, such as caring for their other<br />

children or jobs. Volunteers receive extensive training by Sharon Jones, St. John’s Director of Volunteer, so<br />

that they can safely provide this loving touch.<br />

FLOWERS<br />

Giving flowers has been a way to communicate emotion for thousands of years. Flowers can lift the spirit and<br />

serve as a reminder that we are important to someone. Saying it with flowers shows our patients that they<br />

are a person first, that they matter, that we care. Legend has it that 15 years ago volunteer Barbara Anderson,<br />

who has since retired, decided that she wanted to do something for her community. She met with a local<br />

grocery store chain to request unsold flowers, and while there she met the owner of Sun Valley Flowers<br />

who was inspired by Barbara’s proposal and offered to donate what was required. Now every Monday<br />

morning at St. John’s Pleasant Valley Hospital you will find volunteers<br />

making beautiful flower arrangements that are placed throughout the<br />

hospital, adding cheerful grace to areas frequented by patients’ families.<br />

Volunteers also make bud vases that are a bright spot on patients’ trays<br />

once a week.<br />

22 | 2 016 annual report


“Many patients and their families are here for extended periods of time and we feel that these flowers may soften a little the<br />

difficult time that they are experiencing,” says Sets Umeda, who is starting her eighth year as a volunteer. “People love what<br />

we are doing. Most of us feel that we are giving back doing something that makes life a touch brighter for someone else. It’s<br />

that feeling that keeps us going every week.”<br />

It is obvious that the volunteers love it too. This close-knit group has found friendships that enrich their lives beyond<br />

their Monday morning work.<br />

PROJECT PEOPLE<br />

Fifteen stuffed ponies gallop to the aid of children in the Emergency and X-ray Department every week, crafted with love by<br />

the Project People at St. John’s Pleasant Valley. The small group meet weekly and also craft tray favors to brighten up patient<br />

meals during the holidays, and stuff pillows that are hand painted by a local artist for patients who have had surgery.<br />

St. John’s Healthcare Foundation |<br />

23


YOU ARE INVESTING in the<br />

FUTURE OF HEALTH PROFESSIONALS<br />

THEALTH SCHOLAR PROGRAM<br />

hose special touches that our patients appreciate are often provided by volunteer ‘Health<br />

Scholars’ at St. John’s Hospitals. The Health Scholar Program offers students the opportunity<br />

to explore a career in medicine in a real life setting at St. John’s Hospitals. The Health Scholar’s<br />

adventure is up close and personal as students fully immerse in the health care setting, working<br />

by the side of health care professionals in nursing, medicine and health care administration.<br />

More than 300 students took part in the program last year.<br />

Health Scholars gain valuable experience as they observe medical procedures and provide direct<br />

patient care with activities such as bathing, ambulating, and discharge. Equally important,<br />

while Health Scholars provide comfort and companionship at bedside, they develop profound<br />

insights into what patients encounter. “A lot of what we are doing is about the patient experience,” says Sarah<br />

Contreras, Health Scholars Program Manager. “We realize the importance of listening and getting to know the<br />

patient through frequent hospital rounds.”<br />

Since the program was launched in 1995, more than 3,000 students have graduated from the program. St. John’s<br />

Hospitals has hired 65 of the graduates, a significant return on investment as these health care leaders truly understand<br />

the culture of service, excellence in care, and humankindness that we value and contribute to the greater good of our<br />

community. St. John’s Hospitals Health Scholar Program is affiliated with UCLA<br />

Fielding School of Public Health, and so upon graduating from the program, students<br />

are awarded a Certificate in Patient Experience and Pre-licensed Clinical Care.<br />

Last June, at our very first annual COPE Health Scholar Alumni Reunion, we had<br />

an amazing opportunity to bring together current and former Health Scholars – all<br />

at different stages in their health care careers. They shared personal stories both from<br />

their time in the program while at St. John’s and afterwards, pursuing their careers.<br />

Together we saw that the path to a career in health care takes many forms, each on<br />

adventure of its own.<br />

24 | 2 016 annual report


e A day in the life . . .<br />

While attending UCLA, Chelsie Dietz participated in St. John’s Hospitals Health Scholar program. “I had a lot<br />

of conversations with patients who were afraid of dying, or were tired of being in pain. I learned how sometimes<br />

good healthcare involves sitting and listening to a patient. Sometimes there isn’t a solution or an action that can be<br />

immediately taken. I saw nurses do this and heard patients talk about how much that meant – to feel like your provider<br />

cares about your entire self, not just the physical. I also saw how patients responded in the ICU to doctors who strived<br />

to be transparent and compassionate in their care giving, who took the time they needed to address the patient’s and<br />

families concerns. I saw how this was healing in a way too, and I learned a lot about the kind of doctor I want to be.”<br />

St. John’s Healthcare Foundation |<br />

25


YOU ARE making<br />

A DIFFERENCE<br />

OVOLUNTEER ACTIVITIES/PROGRAMS<br />

ur volunteers are integral to the environment of care, compassion and service we offer at<br />

St. John’s Hospitals. As highlighted throughout this report, volunteers are a great<br />

resource to patients, visitors and staff in many hospital departments. The commitment<br />

and passion they bring inspires others and enriches our hospital community. Last year,<br />

volunteers invested the labor equivalent of $1,613,860, a total of 68,500 hours (27,300 at<br />

St. John’s Pleasant Valley Hospital and 412,000 at St. John’s Regional Medical Center).<br />

Is there a volunteer adventure in your future? Volunteers have in common an<br />

adventurous spirit that stirs them to use their life experience to do something for<br />

others. But there are compelling reasons to volunteer beyond giving<br />

back to a cause in which you believe. Studies show that volunteering<br />

is good for your health. It is an opportunity to learn new skills, make<br />

real connections with people and become a part of a community, while<br />

making a difference in someone’s life. For more information on our<br />

volunteer opportunities call 805.988-2627.<br />

26 | 2 016 annual report


GIFT SHOP<br />

Your shopping escapade begins here! At St. John’s Hospitals Gift Shops you can find the perfect little gift,<br />

flowers, or edible treats for a loved one in the hospital. Once you discover our little shop of treasures on the<br />

main floor lobby at each hospital, you will come back to shop for yourself or when you need a unique gift for<br />

someone special. Come in and let our Auxiliary Volunteers guide you through your adventure as you explore<br />

the ever-changing offerings through every season. Your bonus gift is the gratification of knowing that the<br />

proceeds from your purchase helped to support patient care.<br />

PET THERAPY<br />

St. John’s four-legged friends offer our patients the unconditional love that only man’s best friend can bring.<br />

Without words, dogs understand our human emotions through body language and voice. Their companionship<br />

during a hospital stay helps patients to stay focused on something beyond their pain and illness.<br />

Pet therapy helps people to heal. Research shows that after only 15 minutes of petting a dog, people have<br />

decreased blood pressure and lessened anxiety as a result of increases in feel-good brain chemicals – cortisol,<br />

serotonin, and dopamine.<br />

More than a dozen dogs, accompanied by their trained owner-volunteers, dole out comfort and joy at<br />

patients’ bedside – which is at times the best medicine available.<br />

St. John’s Healthcare Foundation |<br />

27


YOU ARE making<br />

A DIFFERENCE<br />

e Joe’s Adventure<br />

Fifteen years ago my wife and the love of<br />

my life, Roberta, was diagnosed with an<br />

autoimmune disease. Emergency room visits<br />

became regular events, often followed by<br />

in-hospital stays as she required multiple<br />

medical procedures for conditions that<br />

were at times life threatening. St. John’s<br />

Pleasant Valley Hospital became a familiar<br />

place where my wife received outstanding<br />

medical care in conjunction with<br />

thoughtful attention, which gave us the confidence that people who cared<br />

for us, also cared about us as persons.<br />

As any frequent flier can attest, familiarity leads to opportunities for<br />

deeper observation of an organization and its services, which in my case<br />

led to action. On multiple occasions I toured the hospital with various<br />

department administrators and spent shifts in the emergency room<br />

alongside medical staff. As I experienced the hospital from a different<br />

perspective, the realization dawned on me that perhaps I could help make<br />

my hospital, which was already great, even better. And so my adventure<br />

began. . .<br />

After my stint in the emergency room as an observer, I met with<br />

Dr. Jeffery Davies, then the Chair of Emergency Medicine, to discuss how<br />

I could help by fully utilizing my life experience as a business executive.<br />

Our emphasis was the patient. In particular how to bring comfort to<br />

patients in the emergency room.<br />

In July, I began volunteering in the Emergency Department. My job was<br />

to relieve patient anxiety and stress through communication. Having<br />

spent more than forty years in marketing and sales in the aerospace<br />

industry, I had no trouble connecting with patients. The feedback was<br />

positive as patients’ outlook improved and pressure on medical staff was<br />

reduced. This prompted the official launch of the Emergency Patient<br />

Ambassador Program.<br />

EPA - EMERGENCY PATIENT AMBASSADOR PROGRAM<br />

• Communicate with patients. At times this could be just talking with<br />

someone who is alone, or explaining how long lab test results can take.<br />

• Support patients with non-medical needs, such as calling a family<br />

member or arranging for transportation.<br />

• Show compassion and concern for patients and their families.<br />

28 | 2 016 annual report


The EPA is currently supported by volunteers who serve two or three shifts per<br />

month. We meet monthly to learn from each other and to connect with medical staff.<br />

We welcome volunteers so that we can grow our team by next year.<br />

Recently, while out in the community the comment was posed, “when I was at your<br />

hospital.” Purposely I replied, “I am a volunteer. This is your hospital, my hospital.<br />

What do you want our hospital to be?” I know what I want. I want a hospital where<br />

my family can get the best care possible and I will do everything I can to make that<br />

possible. Please join me in this effort, this journey, this great adventure.<br />

St. John’s Healthcare Foundation |<br />

29


YOU ARE who we<br />

CARE FOR<br />

ASPIRITUAL CARE<br />

t St. John’s Hospitals we recognize that a patient’s spirituality is often vital to the healing<br />

process, particularly when a patient is facing a chronic illness, suffering or loss.<br />

Our role is to provide compassionate spiritual care for people of all faiths –<br />

listening to the hopes and fears of patients and their families, honoring their<br />

beliefs, and supporting them with their health care decisions.<br />

The ideal healing environment inspires a sense of calm. Here we mindfully<br />

invest in spaces and ambient quality to create a place that contributes to healing<br />

of mind, body and spirit. Throughout the day uplifting music and visual images<br />

are available in patient rooms on the C.A.R.E. Channel, which at scheduled times shows services<br />

taking place at our beautiful Chapel. Soothing music, as well as waterfalls, can be heard in the<br />

healing garden where families and ambulatory patients can be found meditating or relaxing.<br />

Your investment allows us to care for those who are in need of healing. “You help us to<br />

transform hurt into hope,” George West, Vice President Mission Integration.<br />

DAVID KNAPP, SPIRITUAL CARE SUPERVISOR SJPVH<br />

It is in moments of crisis that we journey through loss, or the angst associated with the possibility<br />

of loss, that we are painfully aware of how dependent we are on each other. Even in the simplest<br />

of surgeries when we are put to sleep we lose control. This is when those of us receiving care rely<br />

totally on our caregivers, families, friends, and God to pull us through. It is at this time that we as<br />

providers are there to offer hope and healing. I am grateful to live this mission, where my passion<br />

is connected to a team of people who work together for those entrusted to our care.<br />

30 | 2 016 annual report


PALLIATIVE CARE<br />

When pain, stress, and other symptoms affect the lives of patients with chronic illness or life-threatening<br />

conditions, our Palliative Care team is there to help. Our work is about providing relief from suffering and<br />

supporting the best possible quality of life for any hospitalized patient who is managing a life-changing injury, or a<br />

serious disease and side effects from treatment.<br />

Palliative Care provides specialized medical care for pain and symptom management, as well as, education and<br />

support, based on patients’ goals for care and treatment options. We coordinate care and communication between<br />

physicians and families, and provide emotional support and spiritual care that respects the patient’s faith, beliefs<br />

and values.<br />

Music therapy and<br />

the Care Channel<br />

is offered at both<br />

St. John’s Hospitals<br />

facilities thanks<br />

to a grant from<br />

the Diane Warren<br />

Foundation.<br />

e A day in the life – Sr. Suzanne<br />

“Palliative care is the glue that holds things together for patients and families as they journey through serious<br />

illness or injury. People who care about this issue invest in resources that allow us to provide innovative services,<br />

such as live music therapy. We have found that there is nothing like music to help people get in touch with what is<br />

most meaningful. Music connects us to others and brings solace in the present, and is just one of the ways that we<br />

provide care at a time of crisis.” Sister Suzanne, RSM, RN, Director of Palliative Care.<br />

St. John’s Healthcare Foundation |<br />

31


ABOUT ST. JOHN’S HEALTHCARE FOUNDATION<br />

Established in 1985, St. John’s Healthcare Foundation is dedicated to advancing the mission of St. John’s Hospitals<br />

through the development and coordination of philanthropic resources. We work closely with the Foundation<br />

Board of Directors and with the St. John’s Hospitals Administration to ensure that these resources are invested in<br />

support of patient care and community services.<br />

We are proud to partner with the many individuals and organizations who are working every day to improve<br />

healthcare in Ventura County.<br />

Our Foundation Staff<br />

Debi Klein, Vice President of Philanthropy<br />

805.988.2635<br />

Deborah.Klein@DignityHealth.org<br />

Heather Huffman, Major Gifts Officer<br />

805.981-7308<br />

Heather.Huffman@DignityHealth.org<br />

Jackie Laughton, Operations Coordinator<br />

805.988.2821<br />

Jacqueline.Laughton@DignityHealth.org<br />

Lisa Smith, Grant and<br />

Communication Specialist<br />

805.988.2631<br />

Lisa.Smith3@DignityHealth.org<br />

Deesha Mohan, Administrative Assistant<br />

805.988.2868<br />

Deesha.Mohan@DignityHealth.org<br />

Sharon Jones, Director of Volunteer Services<br />

805.988.2627 or 805.389-5651<br />

Sharon.Jones@DignityHealth.org<br />

Patty Paumier, Gift Shop Manager,<br />

St. John’s Regional Medical Center<br />

805.988-3601<br />

Patty.Paumier@DignityHealth.org<br />

Debbie Lasley, Gift Shop Manager,<br />

St. John’s Pleasant Valley<br />

805.389.6697<br />

Debbie. Lasley@DignityHealth.org<br />

Sarah Contreras Ortiz, Program Manager<br />

COPE Health Solutions (Health Scholars)<br />

805.988.2020<br />

scontreras@copehealthsolutions.org<br />

32 | 2 016 annual report


Board Members | Officers<br />

Billie Jo Rodriguez, Chair<br />

CPA, Managing Partner, Soares, Sandall,<br />

Bernacchi & Petrovich<br />

Gregory Glover, Vice Chair<br />

Senior VP, Regional Manager,<br />

City National Bank<br />

Jaye Heybl, Treasurer<br />

Managing Partner, Koppel Patrick Heybl<br />

& Philpott<br />

Nancy Schreiner, Secretary<br />

Law Offices of Nancy Kierstyn Schreiner<br />

Jerry Zins, Jr.,<br />

Immediate Past Chair<br />

Sr. Managing Director,<br />

Summit Wealth Management Group<br />

Board Members<br />

Nancy Borchard<br />

Community Advocate<br />

Joe Burdullis<br />

Retired, Agriculture CFO<br />

Dan Burrell<br />

President, Jersey Mike’s West, LLC<br />

Mike Foxworthy<br />

Executive VP/Branch Manager, DAUM<br />

Commercial Real Estate<br />

Suzanne Fussell, MD<br />

Physician, St. John’s Hospitals<br />

Founder, Healthwise Home Care Solutions, Inc.<br />

Dee Geverink<br />

Community Advocate<br />

Darren Lee<br />

President and CEO, St. John’s Hospitals<br />

Mary Anne McCabe<br />

SJRMC Auxiliary Vice President<br />

James McPherson, MD<br />

Cardiovascular & Thoracic Surgeon<br />

Trevor Morris<br />

VP and Sr. Relationship Manager,<br />

Wells Fargo Bank<br />

Joseph Muklevicz<br />

Semi-Retired: International Aerospace<br />

Consulting Business<br />

David Press<br />

Owner, Santa Rosa Plaza<br />

Chuck Purcell<br />

IT Operations Leader,<br />

Hewlett-Packard Enterprise<br />

Jim Scanlon<br />

Area President, Arthur J. Gallagher & Co.<br />

Gallagher Insurance and Risk Mgt.<br />

Haimesh Shah, MD<br />

Ventura Vein Center and Hyperbaric<br />

Medicine and Wound Healing Center<br />

SJRMC<br />

Elaine Snyder<br />

Auxiliary President, PVH<br />

Donald Toussaint<br />

Executive VP, Citizens Business Bank<br />

Karuna Valiveti<br />

Office Manager, Vinod Valiveti, MD,<br />

Physician Group<br />

Laura Viets<br />

Owner, Paramount Fiduciary Group, LLC<br />

Katie Waunch<br />

Community Advocate<br />

St. John’s Healthcare Foundation |<br />

33


34 | 2 016 annual report<br />

1600 N. Rose Avenue<br />

Oxnard, California 93030<br />

(805) 988-2868<br />

www.supportstjohns.org

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