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Opening Order<br />
Minimum opening order is any mix of five pieces.<br />
This gives you a good selection for display to show<br />
customers the breadth of our designs. Lighting ALWAYS<br />
sells best when grouped in the store. Stores also have<br />
found additional sales when l<strong>amp</strong>s are placed in the<br />
window and lit.<br />
Lead time & Shipping<br />
If an item happens to be in stock we can ship within<br />
one week. Generally orders take one to two weeks for<br />
fulfillment. All orders in the lower 48 states ship UPS<br />
Ground; otherwise shipment is via USPS.<br />
Smart Ship: Our boxes are designed for two. Buy in pairs<br />
and save on shipping costs! Ask about other savings on<br />
Smart Ordering+ Smart Shipping!<br />
Selecting Items<br />
We handcraft each individual piece to order. That gives<br />
you, as a buyer, and ultimately your customers a great<br />
amount of flexibility in terms of selecting just the right<br />
l<strong>amp</strong> for your store or client’s home.<br />
How To Order<br />
When ordering, simply specify:<br />
1) MODEL/STYLE SKU CODE<br />
2) SHADE PATTERN GRAPHIC CODE<br />
Ex<strong>amp</strong>le: RLG862-ST- FAM/Flora & Maze<br />
This translates to the large drum shaded table l<strong>amp</strong> in<br />
the hand forged & welded steel base with re-claimed<br />
wood with the FAM/Flora & Maze shade pattern in the<br />
large drum size..<br />
Call, fax or email your order to:<br />
phone 413 527-5530 / fax 413 527-3063<br />
customerservice@ugoneandthomas.com<br />
(See Wholesale Terms see page 26 for more details.)<br />
shown: RLG810-ST-POOL / Pool $185
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