QHA Review July 2017

q u e e n s l a n d h o T E L S a s s o c i a t i o n 

j u l y 2 0 1 7 e d i t i o n 

star of 

the show 

T H E S T A R G O L D C O A S T 

PROFILE: 

ONE ALLIANCE PROJECTS 

AND DOO-BOP JAZZ BAR 

INSIGHTS: 

THE PRINCE ALFRED 

AND MON KOMO HOTELS 

SHOWCASE: 

AUSTRALASIAN GAMING 

EXPO HIGHLIGHTS

WHEN MOTIVATED BY 

AESTHETICS, DESIGN & 

SUSTAINABILITY 

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from structural timbers, decorative timbers, feature posts and 

beams to flooring, decking, cladding, panelling, battening, 

screens, ceilings, stair rails and treads, architectural timber 

joinery and specialised orders - perfect for putting the WOW 

into your refurbishment or construction. 

HEAD OFFICE: 228 Potassium Street, Narangba, Queensland 4504 Australia Phone : +61 (07) 3293 0528 

MELBOURNE OFFICE: 45 Fabio Court, Campbellfield, Victoria 3061 Australia Phone : +61 (03) 9359 0300 

f www.facebook.com/kennedystimbers kennedystimbers e sales@kennedystimbers.com.au 

WWW.KENNEDYSTIMBERS.COM.AU

THE OPPORTUNITY TO GET 

OUT TO SEE OUR REGIONAL 

MEMBERS, ON THEIR TURF, 

IS THE BEST WAY FOR YOUR 

ASSOCIATION TO BE ABLE 

TO BEST REPRESENT 

YOUR INTERESTS. 

A MIXED YEAR GIVES US CAUSE 

TO STRIVE FOR A BETTER ONE 

Another financial year has dawned on many of our members, and the 

opportunity comes to draw a line under the previous one. To say 2016/17 

has been “mixed” is probably an understatement. So many of our members 

have been affected by Mother Nature so far this year or impacted by overzealous 

regulation this past financial year, it’s hard to fathom! 

Just as each of you will strive to improve this coming year, so will the QHA. 

Our goal to press our case with the Queensland Government will not lose 

momentum and we are, as always, eager to hear your feedback on all 

our services. 

Coming up at the end of the month, the QHA is hosting our next regional 

committee meeting in Mackay on 1 August. We will also be visiting as many 

members as possible throughout the Bowen, Airlie Beach, Proserpine and 

Mackay areas to see how they are faring after bearing the brunt of Cyclone 

Debbie earlier this year. 

The opportunity to get out to see our regional members, on their turf, is the 

best way for your Association to be able to best represent your interests. We 

look forward to contributing in making the next financial year a 

stellar one! 

BERNIE HOGAN 

QHA CHIEF EXECUTIVE/EDITOR 

QHA REVIEW | 03

3 EDITOR’S LETTER 

5 CONTRIBUTORS 

J u l y 2 0 1 7 e d i t i o n 

QHA 

Level 14, 270 Adelaide Street 

Brisbane, Queensland 4000 

GPO Box 343 

Brisbane, Queensland 4001 

Phone: 07 3221 6999 

1800 177 594 

Fax: 07 3221 6649 

Web: www.qha.org.au 

Email: info@qha.org.au 

Office Hours 

8.30am – 5.00pm Monday to Friday 

Associate Editor 

Mr Ben Weston 

Email: bweston@qha.org.au 

President 

Mr Tom McGuire 

Senior Vice President 

Mr Richard Deery 

Vice Presidents 

Mr Scott Armstrong 

Mr John Douglas 

Mr Brad Fitzgibbons 

Secretary/Treasurer 

Mr Tony Condon 

Trustees 

Mr Will Cordwell 

Mr Peter Britain 

Chief Executive and Editor 

Mr Bernie Hogan 

www.qha.org.au 

QHA REVIEW is published by the Queensland 

Hotels Association ABN 54 878 166 941. 

6 NEWS 

14 LATEST & GREATEST 

16 FEATURE: 

THE STAR GOLD COAST 

29 FOCUS: 

AHA NATIONAL PRESIDENT SCOTT LEACH 

30 INSIGHTS: 

PRINCE ALFRED HOTEL BOOVAL 

MON KOMO REDCLIFFE 

38 ACCOMMODATION 

40 COMPASS: 

ROMA, THE QUINTESSENTIAL COUNTRY TOWN 

48 PROFILE: 

ONE ALLIANCE PROJECTS AND 

DOO-BOP JAZZ BAR 

50 TOP DROP 

54 SHOWCASE: 

AUSTRALIASIAN GAMING EXPO 

KENNEDY’S TIMBER 

62 TRADE DIRECTORY 

64 PARTNERS & CORPORATE MEMBERS 

All information is correct at time of going to press. 

The publishers cannot accept responsibility for 

errors in articles or advertisements, or unsolicited 

manuscripts, photographs or illustrations. 

The opinions and words of the authors do not 

necessarily represent those of the publisher. All 

rights reserved. Reproduction in part or whole is 

strictly prohibited without prior permission.

DAMIAN STEELE 

QHA Industry 

Engagement 

Manager 

A hospitality industry 

professional with over 

30 years’ experience 

in liquor, gaming and 

operations. Damian 

has a strong focus 

on compliance and 

legislation. 

ROSS TIMS 

QHA Training and 

Safety Manager 

Ross manages the 

development and 

delivery of industry 

related training courses 

and the provision of 

workplace health and 

safety services to 

QHA member hotels 

and other hospitality 

venues. 

PAUL ST JOHN-WOOD 

Membership Officer 

Paul is the face of the 

Association to many 

QHA members as he 

travels the length and 

breadth of the state 

visiting, advising and 

assisting publicans. 

JUDY HILL 

QHA Accommodation 

Division Manager 

As professional 

advocate for the 

accommodation sector 

of the hotel industry, 

Judy advises and 

represents members 

on matters including 

tourism legislation, 

marketing strategy, 

risk management and 

airline regulation. 

PHAEDRA CROWLE 

QHA Employment 

Relations Advisor 

Phaedra has over 

four years’ experience 

working as a senior 

payroll advisor 

within the hospitality 

industry. She also 

has experience in the 

agricultural, information 

technologies, and notfor-profit 

industries. 

THE HON YVETTE D’ATH 

Attorney-General and 

Minister for Justice 

and Minister for 

Training and Skills 

Yvette D’Ath is a 

Labor member of the 

Legislative Assembly 

of Queensland 

representing the seat of 

Redcliffe. 

MIKE SARQUIS 

Executive Director of 

Liquor and Gaming 

Regulation 

Mike’s responsibilities 

include managing the 

gaming and liquor 

regulatory licensing and 

compliance regimes, 

and implementing the 

responsible gambling 

strategy and harm 

minimisation programs. 

NICK BAINBRIGGE 

State Manager (Qld) 

Aristocrat 

Nick has a proven 

history in wholesale 

liquor, electronic 

gaming, and hotel and 

restaurant operation. 

He now heads up the 

state team for one 

of Australia’s leading 

manufacturers of 

gaming machines. 

BRENDAN O’FARRELL 

Chief Executive 

Officer, Intrust Super 

Brendan is responsible 

for overall management 

of the fund and 

providing advice to the 

board of directors. He 

passionately believes 

education is critical in 

super due to the everchanging 

nature of the 

industry. 

CURT SCHATZ 

Managing Partner, 

Mullins Lawyers 

With over 30 years’ 

experience in property, 

liquor and gaming law, 

Curt is recognised 

as a leader in this 

field. He advises 

pub, club, nightclub, 

restaurant, resort and 

accommodation venue 

owners and operators. 

JEREMY WICHT 

Director Hanrick 

Curran Chartered 

Accountants 

Jeremy is a business 

advisory director. His 

background includes a 

stint at ALH as group 

analyst performing 

detailed business 

analysis, budgeting 

and capex, and profit 

optimisation. 

JOHN ROZENTALS 

Wine Writer 

John Rozentals is a 

freelance writer who 

has penned travel, food 

and wine articles for 

a range of Australian 

newspapers and 

websites including our 

very own QHA Review. 


NEWS 

A tasty spread put on by The Montague Hotel, West End 

HOSPITALITY KEEPS UP WITH AUSSIE HEALTH KICK 

QHA REVIEW | 06 

As Aussies become more food-conscious hospitality 

businesses are making every effort to stay ahead 

of the game. With the gastropub phenomenon 

transforming the menus of pubs, hoteliers too are 

paying much more attention to the fickle world of food 

trends to boost the bottom line. 

A recent survey of 652 hospitality business owners, 

managers and workers across Australia found that 

industry insiders see huge potential to capitalise on 

changing attitudes towards food, and are adapting 

menus and dining concepts accordingly. 

The survey, conducted by point of sale system 

provider Impos, showed more than half of respondents 

(58%) said health-conscious offerings would top food 

trends this year, followed by a focus on vegan and 

vegetarian (37%) and organic (37%) offerings. 

And as far as alcoholic and non-alcoholic drink trends 

go, 80% believed craft spirits would be the hottest 

tipple over the next 12 months followed by natural/ 

organic wine (60%), the use of non-dairy milk (58%) 

and fermented probiotic drinks (40%). 

“More Aussies are interested in where their food is 

sourced, what they’re putting in their bodies, and the 

overall impact their food and drink consumption’s 

having on the environment,” said Impos CEO Sean 

O’Meara. 

“Hospitality venues will benefit if they keep on top of 

IMPOS CEO SEAN O’MEARA 

SURMISED THAT THE IMPACT OF 

SOCIAL MEDIA, A SUSTAINED 

INTEREST IN REALITY COOKING 

SHOWS, AND POPULARITY OF 

HEALTH AND WELLNESS INDUSTRY 

INFLUENCERS WERE ALL DIRECTLY 

IMPACTING AUSTRALIA’S 

HOSPITALITY SCENE. 

health and wellness trends, and look for opportunities 

to tap into new and emerging food and drink crazes.” 

The survey also uncovered some of the industry’s 

pet peeves. The top three eye-rollers that hospitality 

business owners wish diners would stop were: 

customers that fail to show up to a booking (51%), 

phantom food allergies to disguise a dislike of food 

or ingredients (48%) and people claiming to be social 

“influencers” to get a freebie (42%).

NEWS 

MACKAY TO HOST QHA REGIONAL TOUR 

All hoteliers and accommodation providers in the 

central coastal region are invited to participate in 

discussions of issues affecting the region’s venues 

at the QHA regional board meeting in Mackay on 1 

August. 

QHA chief executive Bernie Hogan said a visit to 

Mackay was timely as many licensees are feeling the 

effects of a recent downturn in mining and the impact 

of natural disasters in the area. 

“While there, we’ll also be conducting a road tour and 

calling in on a number of member venues around Airlie 

Beach, Proserpine and Bowen,” he said. 

“In taking QHA to the region the aim is to hear firsthand 

from hoteliers what your current concerns 

and challenges are. We want to know what your 

Association can do for you.” 

Bernie said that he and the QHA Board hoped to see a 

good turnout at the 1 August meeting and encouraged 

all hoteliers in the central coastal region to attend. 

QHA REGIONAL BOARD MEETING: 

WHEN 

Tuesday, 1 August 2017 

10am – 1pm (luncheon included), 

WHERE 

Shamrock Hotel, 165 Nebo Road, Mackay 

RSVP 

Paul St-John Wood at the QHA Office on 

07 3221 6999 or at paul@qha.org.au. 


NEWS 

FAR NORTH 

QUEENSLAND KENO 

WINNER OFF TO ENJOY 

THE GOOD LIFE 

A 48-year-old Far North Queensland project worker, 

who has been out of work for six months, recently 

stopped in at the Mossman Post Office Hotel for a 

social visit and to play his usual Kwikpik Keno games, 

when all 10 of his numbers came up, winning him a 

massive $1,778,636. 

The win comes on the eve of Keno’s 20th anniversary 

in Queensland. The first Keno ticket was sold in July 

1997. 

The shell-shocked winner wished to keep his identity 

private but was willing to open up about how it feels to 

become a millionaire. 

“It’s a bit mind blowing; I’m still getting over it,” he said. 

“I just went grocery shopping and then dropped in to 

the hotel for a catch up and to buy a [Keno] Kwikpik 

and then go home. 

“I wasn’t even watching [when the jackpot went off]. A 

bloke said ‘someone just won a lot of money here’. 

“The next thing, the barmaid came up to me and said 

‘you’re the only one in here playing the 10-number 

jackpot, so it must be you’.” 

Post Office Hotel duty manager Chris Sims said the 

hotel was thrilled the jackpot had been won by a local 

and a regular customer. 

“There were a lot of very excited people here earlier,” 

Chris said. 

“He left a bit of money on the bar to shout everyone a 

drink. We wish him all the best.” 

The winner explained he had just finished up a project 

before Christmas and had not been able to find work 

since. 

“It’s a big relief,” he said. “I’m now officially retired.” 

The winner says he plans to pay off the mortgage on 

his Daintree rainforest property and then enjoy the 

good life. 


ELITE BOXING’S A KNOCKOUT 

The Elite Boxing Championship (EBC), which pits 

Australia’s best boxers against each other in its 

unique invitation only, elimination tournament, recently 

announced its series one line up for the inaugural 

competition. 

In an Australian first the Elite Boxing Series will be 

broadcast across Oceania and beyond through 

broadcast partner ESPN. Presented across 10 prime 

time weekly episodes, combat and general sport 

fans will be able to watch their favourite competitors 

progress through the series to the grand final event. 

Series One involves males competing in catchweight 

divisions of 63kg, 70kg and 78kg and females 

competing at 56kg. 3x3 minute round bouts will 

showcase the speed, skill, determination and desire of 

combatants that make boxing such a great spectacle. 

The EBC broadcast commences Tuesday, 

12 September on ESPN1.

NEWS 

PUBS FOR PUPS 

QHA Hoteliers and QHA Corporate Sponsors enjoyed 

another successful fundraising luncheon at the iconic 

“Paddo Tavern”. Organised annually by IGT State 

Manager, Craig Harley, all money raised is presented to 

the Smart Pups for Autistic Children Organisation. 

Smart Pups is a remarkable not-for-profit organisation 

based on the Sunshine Coast that assists children with 

special needs. Smart Pups provides trained service 

dogs to improve the quality of life of children with 

autism and seizure related syndromes. The dogs help 

to reduce stress levels and have a profound effect on 

the day-to-day lives of the child and family. 

Since the charity launched in 2011, Smart Pups has 

placed 34 dogs with families across Australia. 

Smart Pups receive no official funding from the 

government and rely solely on donations, grants and 

fundraising activities to operate. This is where IGT, the 

QHA and our corporate partners have come in. 

www.smartpups.org.au 

Tom McGuire with Eric Rush, (former All Black) who 

was the key note speaker entertaining all 

in attendance. 

Above Photo From Left to Right : Patricia McAllister 

(Smart Pups), Cathy Mancuso (CCM Travel), 

Peter Davis (Coca-Cola Amatil), Billy J Smith (Lion 

Ambassador), Richard Morrison (BRC), Tom McGuire 

(McGuire’s Hotels), Pat Welsh (Chanel 7), Damon 

Jackson (Negociant’s), Angus Hudson (Lion) 


NEWS 

Bald Archy Prize founder/ 

director Peter Batey 

admires the 2014 winner 

“Wrecking Balls (Ashes to 

ashes)” by Judy Nadin. 

Photo credit: Newcastle Herald 

OUTRAGEOUS ART COMP NOW A GRAND VIEW HOTEL REGULAR 

The Bald Archy Prize, an outrageous annual touring 

art exhibition/competition that’s been poking fun at 

prominent Aussies since 1994, made its only “pub-stop” 

at the Grand View Hotel in Cleveland Point, Brisbane. 

Over June and July the Grand View Hotel hosted the 

Queensland leg of the Bald Archy tour for the second 

year running. Hotel manager Gerald Brock decided to 

do it all again after last year was such a success with 

thousands of people flocking to the venue to view the 

hilarious artworks. 

“We brought it to Queensland for the first time last year 

and it’s been well attended since the opening a week 

ago,” he said. 

“We were optimistic it would be popular and entrance 

fees would cover cost outlays, which has proven the 

case.” 

Gerald said the exhibition’s founding creator Peter 

Batey had tried unsuccessfully for many years to get a 

Brisbane art gallery to host a Queensland leg of the tour. 

“Initially Peter was sceptical about his paintings going 

into a ‘pub’ but realised the Heritage Listed Grand View 

Hotel was more than just a pub and has wall spaces 

very suitable for art,” he said. 

“He has been very pleased with the venue and the 

outcome.” 


YOGI BEER MOVES TO AUSTRALIA 

It’s something that has to be seen to be believed. Beer yoga, the curious 

“stretch and sip” exercise craze that recently began in Berlin before taking 

hold in Australia, is now a regular event at many bars in state capitals. 

The original Berliner “Bier Yoga” website claims the health regimen “… is 

the marriage of two great loves — beer and yoga. Both are centuries-old 

therapies for body, mind, and soul.” 

But what may be a dream combination of priorities for many Australians 

looking for a relaxed and healthy lifestyle has put a number of noses out 

of joint among yoga purists online. “There is no health benefit,” claims 

one, while another rails, “Not being able to tell your right arm from your 

left leg is not a healthy practice.” 

The world’s oldest beverage, with all its professed health benefits, may 

just have met its spiritual soul-mate.

NEWS 

LION INVITES 

TOP FOOD 

AND BEVERAGE 

ENTREPRENEURS 

TO “UNLEASH” 

Lion is offering incentives for start-ups in the food and 

beverage business to boost market-share by getting 

on board a collaboration program. 

Lion CEO Stuart Irvine says “Lion Unleashed” is an 

opportunity for Lion to collaborate with the best and 

brightest start-ups, who at the same time can benefit 

from Lion’s unique understanding of consumers. 

“It’s also an opportunity for start-ups and scale-ups 

to work with Lion to unlock even more value at every 

stage of the value chain and bring new ideas in the 

food and beverage sector to life,” he said. 

The 12-week accelerator program, designed in 

partnership with corporate accelerator specialist, 

Slingshot, will connect Lion brands such as XXXX, 

Hahn SuperDry, Dairy Farmers, Dare Iced Coffee and 

Steinlager, with entrepreneurs to accelerate Lion’s 

innovation agenda. 

Start-ups accepted into Lion Unleashed will exchange 

equity for up to $50,000 from the Slingshot Investment 

Fund. In addition, Slingshot network partners can 

access technology, software, hosting, office space and 

catering benefits valued at over $500,000 along with 

mentoring advice. 

Interested parties can apply at: unleashed.lionco.com.

NEWS 

2017 QHA AWARDS FOR EXCELLENCE: NOMINATIONS CLOSE, JUDGING BEGINS 

Nominations for the 2017 QHA Awards for Excellence 

have closed and the judges are out and about. 

We’d like to extend a big thank-you to all the regional 

and city hotels, large and small, who submitted 

nominations. The awards represent a unique 

opportunity for all members throughout Queensland 

to achieve public recognition for excellence in service, 

presentation and practices within the industry. 

So be ready and welcoming for our industry expert 

judges who’ll be paying all nominee venues a visit 

through July and August. 

We’ll announce finalists at the end of August and 

post them on www.qha.org.au. Winners will then be 

announced and presented with awards at QHA’s 

“night of nights” Awards for Excellence Gala Dinner at 

the Brisbane Entertainment & Convention Centre on 

4 October. 

Do what you do best, pour on the hospitality and 

good luck! 

PRACTICAL LEARNING, EXPERT SPEAKERS 


Managing a workforce in your business presents 

many challenges. 

Hiring good staff and maintaining effective employee 

relations can be just the beginning. Hoteliers also 

frequently have to keep up with a moveable feast of 

concerns from wage rates adjustments to changes to 

working visa arrangements, and constantly be aware 

of workplace issues that can snowball into employee 

grievances and Fair Work claims. 

The 9th annual QHA Employment Relations Conference 

offers hotelier members valuable insights and strategies 

to tackle many of these challenges with a jam packed 

day full of practical learning from expert speakers - 

these include Fair Work Commissioners Paula Spencer 

and Jennifer Hunt 

Stay on top of your employment game. Register before 

17 July and enjoy a discounted early bird rate. 

QHA EMPLOYMENT RELATIONS CONFERENCE 

WHEN 10 August 2017 

WHERE The Hilton Brisbane 

HOW To register online and for information about 

our great range of expert speakers visit: www.qha/ 

employment-relations-conference.html

NEWS 

VINNIES CEO SLEEPOUT 2017 

QHA CEO Bernie Hogan recently participated in the 

2017 Vinnies CEO Sleepout at the Story Bridge in 

Brisbane camping out under a piece of cardboard 

to help raise awareness and vital funds to support 

services for the thousands of men, women and 

children experiencing homelessness in Australia. 

Shockingly more than 105,000 Australians experience 

homelessness on any given night of the year and 44% 

of those experiencing homelessness are women, and 

over 17,000 children under the age of 12 do not have 

a stable place to call home. 

The figures are truly staggering and Bernie called on 

friends and associates to help make a difference by 

donating to the cause. He reflected on his experience. 

“Whilst I realised that I had only the briefest of glimpses 

of what it is like to experience homelessness, it 

hammered home to me that you never know how 

quickly, or how debilitating it is to not have the 

security of a roof over your head. The QHA and all 

our suppliers have been terrific with their support of 

my sleepout and in particular NEXT Hotels for the 

wonderful ‘contraband’ duvet that kept me toastie 

warm in my little cardboard house.” 

You can still make a difference and donate by simply 

going to the Vinnies CEO Sleepout website at 

www.ceosleepout.org.au/ceos/qld-ceos/bernie-hogan 


LATEST & GREATEST 

COPPER EYE FULL 

Carlton Draught’s Brewery Fresh Copper Beer Tanks 

are making their way into more and more Queensland 

hotels. Whilst this “fresh” approach has been around 

a while, the newly refurbished Montague Hotel in West 

End is only the 6th hotel in Queensland to feature them 

front and centre. Fresh and unpasteurised, the beer is 

designed to be enjoyed within 14 days of brewing. 

The result of the process is a smoother style of beer 

that is lighter on palate and not overcarbonated, 

meaning you can drink more of it. 

www.carltondraught.com.au/brewery-fresh. 


PRETENTIOUS AS 

Does it really matter what kind of glass your 

beer is served in? Hell yes...we guess. In the 

right glass a beer’s flavour is said to be deeper 

and subtle characteristics you might otherwise 

miss become clear. Whilst these intricate 

hand-blown glasses by Matthew Cummings 

of The Pretentious Beer Glass Company in 

Knoxville, Tennessee may appear over the top, 

we are certain they will stir debate about how 

a concave bottom and bulbous top maximise 

aromas and help keep a beer’s head foamy. 

www.pretentiousglass.com. 

BOTTLE-OHHH 

Don’t know if we have been living under a rock 

but when did beer start coming in bottles like 

this? Latest innovation or not, it certainly is 

great. Thank you Illawarra Brewing Company for 

opening our eyes. www.illawarrabrewingco.com.au


FEATURE

FEATURE 

THE STAR 

OF THE SHOW 

THE STAR ENTERTAINMENT GROUP TAKES 

HOTEL REDEVELOPMENT TO A WHOLE 

NEW LEVEL 

Jupiters officially became The Star Gold 

Coast on 30 March this year. The name 

change heralds the next phase of the 

property’s redevelopment. 

Among the completed features are six new 

award-winning food and beverage offerings, 

596 stunningly refurbished hotel rooms and 

a luxury poolside experience with chaise 

lounges abound, nine discreet cabanas and 

two VIP bungalows, each with their own spa 

and deck. This truly is sumptuous luxury at 

its best. 


FEATURE 

TURKISH MARBLE, TEXTURED 

WALLPAPER, BESPOKE FURNITURE 

AND LOCALLY COMMISSIONED 

ARTWORK ADD A FURTHER TOUCH 

OF CLASS... 

The property played a pivotal role in shaping the 

face of the Gold Coast with its opening in 1985. 

The Star now signifies a new era in the city’s refined 

sophistication. 

The transformation of the property began in 2014 

and quite literally no stone has been left unturned 

from the new look and logo to sleek hotel collateral 

and staff uniforms. 

The recently refurbished rooms exude coastal 

elegance. From the impressive Executive floors 

through to the Superior Deluxe Rooms all feature 

The Star’s signature range of luxurious bedding and 

pillows, indulgent prestige bathing amenities from 

L’Occitane, dual rain showerhead and high-speed 

Wi-Fi access, not to mention sweeping coastal or 

hinterland views. Turkish marble, textured wallpaper, 

bespoke furniture and locally commissioned artwork 

add a further touch of class. 



FEATURE 

HERE THE OUTDOORS HAVE 

BEEN BROUGHT INSIDE WITH 

AN IMPRESSIVE DISPLAY OF 

CASCADING GREENERY ADORNING 

THE WALLS AND PLENTY OF NATURAL 

LIGHT... 


On the restaurant side of things, gone is the former 

English-style Prince Albert pub and similar offerings, 

replaced by cutting-edge cuisine served in super 

stylish restaurants, cafes and bars. 

Kiyomi, one of the Gold Coast’s most talked about 

restaurants provides diners with modern, yet 

authentic Japanese cuisine. Winner of a prestigious 

Chef’s Hat at both the 2016 and 2017 Brisbane 

Times Good Food Guide Awards, it must be 

experienced. 

The Amalfi Coast-inspired Italian restaurant Cucina 

Vivo overlooking the resort’s pristine tropical pool 

presents a relaxed, cheerful setting to indulge in 

magnificent Italian cuisine. Cucina Vivo was voted 

Best Restaurant in the Accommodation Hotel 

division at the QHA Awards for Excellence 2015 

Aside from fine dining there are equally as impressive 

laidback options. Indeed, the Garden Kitchen & 

Bar won the QHA Award for Excellence in the Best 

Restaurant, Accommodation Hotel division in 2016. 

Here the outdoors have been brought inside with an 

impressive display of cascading greenery adorning 

the walls and plenty of natural light. Coupled with a 

fresh seasonal menu and exceptional service, it is a 

dining experience you won’t readily forget. 

The Star also unveiled Mei Wei Dumplings and M&G 

cafe and bar in December 2016.


FEATURE 


SAKE COCKTAILS, SELECT JAPANESE 

WHISKIES AND BOTTLED BEERS 

ALONG WITH 100+ LOCAL AND 

INTERNATIONAL WINES ARE THE 

ORDER OF THE DAY... 

Then there’s the bars; of course! Kiyomi Bar, famed 

for their Sake cocktails, select Japanese whiskies 

and bottled beers along with 100+ local and 

international wines is a class above. There’s also the 

Sports Bar with their 162 x 92 inch widescreen TV 

and the Atrium Bar. The J Bar, right in the heart of 

the casino action will be relaunched as Cherry later 

this year. 

And if you were in any doubt as to the Gold Coast’s 

new found relaxed sophistication you need only visit 

the Garden Kitchen & Bar on a Sunday afternoon. 

Grab a cold drink and chill out on a beanbag with 

live tunes on the deck and a new Smoked BBQ 

menu. There’s a 13-metre long indoor bar, expansive 

vaulted ceiling deck and plenty of secluded spots to 

have an intimate chat as well. 

A new six-star luxury hotel will also soon be 

complete in time for the 2018 Commonwealth 

Games. Additionally, approvals have been received 

for a 200-metre hotel and apartment tower on 

the Broadbeach Island property as part of a joint 

venture with partners Chow Tai Fook and Far East 

Consortium. The new tower will take the property’s 

transformation to a combined investment worth up 

to $850 million. 

It all bodes for a very bright future as part of The 

Star Entertainment Group. After 30 years as Jupiters 

the evolution of one of Queensland’s most iconic 

destinations is truly remarkable.

FINE RARE WINES SOURCED 

AND DELIVERED TO YOU 

De Maine Fine Wine Merchants source exquistite wines from acclaimed vineyards in some of the world’s most renowned wine 

regions for you to enjoy. All our wines have been carefully selected based on fruit quality, the roundness, length in mouth and 

the absence of astringency and hard tannins. 

We know that fine wine and good food is a gastronomic marriage, bringing about a great social experience that has become 

a fundamental part of human communication. De Maine Fine Wine Merchants has a diverse selection of wine styles capable 

of complimenting any restaurant’s seasonal menu, corporate dining event or regular family gatherings. 

We can support your cellar and provide the options that best integrates harmoniously with your chosen menu. We provide the wine; 

you be the judge. Begin your appreciation for these beautiful wines by ordering a superb wine tasting pack. Select your own pack 

of 6 or 12 bottles. Our most recent release is from Maison Riviere de Bordeaux. 

D E M A 

I N E 

For more, see two of our lastest wines reviewed in Top Drop on page 50 of this edition. 

For all orders and enquires email orders@demainefinewine.com.au or contact Jacob on 0418 219 771 

QLD Liquor License 188558 

DEMAINEFINEWINE.COM.AU 

M E R C H A N T S 

I N E 

F 

W 

I N E

SUPERANNUATION 

with Brendan O’Farrell 

SUPER GETS A REPRIEVE IN THE 

2017 FEDERAL BUDGET 


After last year’s superannuation reforms, I was pleased 

to see only two of the changes proposed in the 

Federal Budget were related to super. I’ve summarised 

the main proposals below, but you can find more 

information on our website at intrust.com.au. 

SUPERANNUATION IN THE 2017 FEDERAL BUDGET 

One of the major proposals in the 2017 Budget was 

the First Home Super Saver Scheme. If passed into 

legislation, the scheme will enable first-home buyers to 

contribute to their super for the purposes of saving for 

a deposit. These personal contributions could then be 

accessed after 1 July 2018. The scheme is capped at 

$15,000 per year and $30,000 in total. It’s hoped the 

tax benefits could help first-home buyers save for a 

deposit faster. 

Another proposal to address housing affordability is an 

incentive to downsize the family home. Those over 65 

who sell their home (which they must have lived in for 

more than 10 years) can contribute up to $300,000 of 

the proceeds into their superannuation account. That’s 

$600,000 for a couple. The contributions will not be 

counted towards their annual after-tax contribution 

cap. There will also be no need to meet a work test. 

The extra money will, however, be included as part of 

the Centrelink assets test. 

OTHER PROPOSALS 

There were several other changes proposed in the 

Budget that could affect you and your business. 

The $20,000 tax write-off currently available to small 

businesses could be extended to 1 July 2018 – this 

was previously set to expire on 1 July 2017. 

The Medicare levy could be increased to 2.5 per cent 

from 1 July 2019. It’s also proposed that the maximum 

rate of the Family Tax Benefit Part A will not be 

increased, and the Family Tax Benefit Part B rate will 

not be indexed for two years. 

The Budget will need to be passed in Parliament 

before the changes can become law. Already, 

Labor has announced its intention to oppose 

several proposals, including the First Home Super 

Saver Scheme. 

LAST YEAR’S SUPER REFORMS 

In the meantime, the superannuation reforms legislated 

from last year’s Budget have been in effect since 

1 July 2017. 

The reforms might mean you need to make some 

changes to your superannuation plans. If your super 

contributions were equal or close to the previous 

contribution caps, you will need to adjust these so 

your annual contributions don’t breach the new caps. 

Before-tax contributions are now capped at $25,000 

per year, and after-tax contributions at $100,000 per 

year. I mentioned last month that those in a Transition 

to Retirement (TTR) account need to think seriously 

about whether they can transfer to an account-based 

pension. Investment earnings in a TTR account will 

now be taxed up to 15 per cent. This could impact the 

benefits of your strategy. 

If you need help making sure you’re still adhering to 

the rules, or you’re unsure if you will need to change 

your TTR strategy, give the Intrust Super team a call on 

132 467. 

The information contained in this document is of a general nature only, 

and does not take into account your individual situation, objectives 

and needs. You should consider the appropriateness of the general 

information having regard to your own situation before making any 

investment decision. A Product Disclosure Statement is available at 

www.intrust.com.au or call us on 132 467 for a copy. 

Issued by IS Industry Fund Pty Ltd | MySuper Unique Identifier: 

65704511371601 | ABN: 45 010 814 623 | AFSL No: 238051 | RSE 

Licence No: L0001298 | Intrust Super ABN 65 704 511 371 | SPIN/ 

USI: HPP0100AU | RSE Registration No: R1004397

TRAINING AND SAFETY 

with Ross Tims 

SEASONAL WORKER PROGRAM FOR 

ACCOMMODATION PROVIDERS 


The Seasonal Worker Program (SWP) is a Federal 

Government sponsored initiative that offers employers 

in selected locations in the accommodation sector 

access to a reliable, returning workforce when there is 

not enough local Australian labour to meet seasonal 

demand. The SWP provides workers from Pacific 

Island countries and Timor-Leste for up to six months’ 

service. 

This program contributes to the economic 

development of some of Australia’s closest regional 

neighbours, while also providing labour certainty to 

employers mainly in the agriculture/horticulture sectors 

nationwide, but also the accommodation sector in 

selected locations (Western Australia, the Northern 

Territory, Tropical North Queensland and Kangaroo 

Island). 

Workers can be utilised as bar attendants, baristas, 

food and beverage attendants/waiters, café workers, 

garden labourers, housekeepers, kitchen hands 

and public area cleaners. Traditionally, many hotels 

and resorts use backpacker labour to cover unmet 

seasonal demand but this has its pros and cons. 

THE SWP ADVANTAGES ARE AS FOLLOWS: 

• A set term of service (six months per annum). 

• No limit to how many times the worker can return 

(at the employer’s discretion). 

• High worker productivity is the norm. 

• Workers gain skills over return visits and can be 

rotated through departments. 

EMPLOYERS IN THE ACCOMMODATION SECTOR 

WITH UNMET DEMAND FOR LABOUR CAN EITHER: 

• contact an approved employer (AE), typically 

a labour hire company, who can manage the 

recruitment of seasonal workers for you and take 

care of all the administrative arrangements during 

their stay, or 

• apply to become an AE. 

The latter option requires an assessment by the 

Department of Employment, and you enter into a 

contract called a Deed of Agreement. On becoming an 

AE you also need approval as a Temporary Activities 

Sponsor from the Department of Immigration and 

Border Protection. This application process is only 

necessary once, a recruitment plan forms part of your 

submission and proven market testing is required. 

AEs are responsible for organising visas, flights, 

transport and accommodation for workers, arrival 

briefs, pastoral care, and ensuring seasonal workers 

have access to a minimum average of 30 hours of 

work per week and monitoring their wellbeing. 

An AE must pay upfront the full return international 

airfare and domestic transfer costs for all seasonal 

workers from their port of departure in the participating 

country through to the location of employment and 

accommodation in Australia. The AE can then recoup 

from each seasonal worker the international and 

domestic transportation costs over $500 (and ongoing 

accommodation costs) via authorised deductions from 

seasonal workers’ wages. 

THERE ARE THREE PATHWAYS A SEASONAL WORKER 

CAN BE RECRUITED AND EACH PARTICIPATING 

COUNTRY CHOOSES WHICH RECRUITMENT 

PATHWAY/S ARE AVAILABLE TO THEIR WORKERS 

(AND OUR AES). THESE ARE: 

• Recruitment from a work-ready pool (which most 

participant governments maintain), 

• Recruitment via appointed or licensed agents, or 

• Direct recruitment by employers (assisted by local 

Departments of Labour). 

The disadvantage of the program is that there is red 

tape involved, but after you do it once it becomes a 

whole lot easier. Cable Beach Resort in Broome is an 

example of a successful SWP operation – they employ 

60 seasonal workers and have been successfully 

engaged with the program since 2012. 

For more information go to: www.employment.gov. 

au/seasonal-worker-programme

FEATURE 


RM00230AB

FINANCE 

with Jeremy Wicht 

TOP FIVE WAYS TO STAY MOTIVATED AND 

RETAIN YOUR BUSINESS MOJO! 

Remember when you first opened the doors, or 

stepped through them as the licensee? You were one 

hot ball of passion, ready to face it all and do it all. But 

now, a few years later, dealing with all the daily “doodoo” 

has taken its toll on all that can-do spirit. These 

days with emails, mobiles, Facebook, Instagram, 

Twitter, Yelp!, UrbanSpoon, etc you can feel pulled 

in all directions away from your true passion for your 

venue. But fear not! I have five sure fire ways to help 

you reignite those flames and get motivated to keep 

building the business. 

about what you do and get the fire back in your belly. 

The respect you will get from sharing your know-how 

freely and willingly with others can be a major ego 

booster – and can challenge you to continue to be that 

go-to expert! This could be particularly rewarding if 

you mentor up-and-comers in the industry and share 

with - them the challenges of business and solutions 

that can be devised. You will be surprised at how 

hearing your own story, in your own voice, will remind 

you about how far you’ve come and the thrill of 

the ride. 


1. REFLECT ON YOUR “WHY” 

It’s easy to get caught up in the same-old, same-old. 

The easiest way to break out of that is to remember 

your “why”. What brought you here? What attracted 

you to the hospitality industry? When you can 

remember why you chose the often difficult path of 

being a publican, it will give you the strength to face 

those daily challenges that can suck out your passion. 

Focus on your achievements, how you got this far, the 

role your establishment plays in the community, and 

continue to push forward. Set some short term goals 

and grab some early wins! 

2. GET PHYSICAL 

A lack of motivation can easily be described as 

stagnation. One of the quickest ways to change your 

emotional state is to get moving. The “mind-body 

connection” has been well documented. Feeling 

down, over worked, lacking energy? Making time for 

physical activity can provide clarity for you to refocus. 

Use the time to totally switch off (yes I mean the 

mobile) and focus on using what you have and learning 

new skills. You will be amazed at how attaining small 

physical improvements translates into attitude and 

motivation improvements. Try it today! 

3. SHARE YOUR EXPERIENCE 

Sharing your expertise is a great way to feel good 

4. PLAN FOR THE FUTURE 

It’s good to review past results but to stay passionate 

about what you do, you also need to look forward 

and set clear obtainable goals that you can focus on. 

Dream a little, dare to think big, you’ll be surprised 

where it might take you. Write down your goals, keep 

them visible and cross them off when achieved, The 

more successful you feel the more motivated you 

will be. 

5. YOU ARE THE BOSS 

Literally and figuratively – don’t forget who is in control! 

Yes, day-to-day pressure and routines can put a 

damper on your mojo, but remember, your attitude 

is within your control. If your routines are boring you, 

it’s time to shake things up a bit to make your day 

interesting and find some motivation! Make some 

changes about how, when and where you do things, 

spend some quality time with your patrons, experience 

the establishment from the other side of the counter 

and reignite the fire! 

In my experience, all publicans take a hit to motivation 

at one stage or another. When it happens, don’t do 

anything radical, take a step back, try one or more of 

my tips and if those steps don’t work immediately, call 

me or one of our professionals in the Hanrick Curran 

hospitality team on 3218 3900. We know your industry 

and are happy to help.

FOCUS 

DECISIONS ARE MADE 

BY THOSE WHO TURN UP 

BY AHA NATIONAL PRESIDENT SCOTT LEACH 

In recent months, when speaking to members in 

Queensland, I have constantly made a key point, 

namely, that for our association to reach its full 

potential, it is vital for all members to participate in their 

local communities. 

All politics starts locally, whether that be a city suburb, 

a regional centre or a small country town. 

Members should get to know their local MPs, their 

local Mayor and councillors, their local police officers 

and their local newspaper editors and community 

leaders – hotels have always been at the heart of their 

local communities and always will be. 

The local publican is in a key position to provide 

balance in their own community on issues affecting our 

industry. 

Members are knowledgeable. 

Members are at the coal face. 

Members deal with the issues affecting their venues 

and patrons on a daily basis. 

I am asked constantly “what can I do, on a personal 

level, to make a difference in the public debate?” 

The answer? 

Work hard on community connections, engage with 

your community leaders and become part of the 

conversation. 

But firstly and most importantly turn up and take part. 

One of our greatest strengths is that we have about 

6500 hotels spread across all electorates. Places 

where people – including most politicians - gather 

to talk and swap opinions and ideas and gauge the 

mood of their electorate. 

And there is no better barometer than the local 

publican. 

That’s why the more individual publicans who are 

involved in discussions, the more knowledge and 

balance there is out there in the community about 

our industry. It is the quality of our members, their 

own unique knowledge and insights, which gives our 

industry strength right across Australia. 

Outcomes and debates can be favourable, or they 

can be challenging, but the most important thing to 

do is continue to front up at every discussion. We 

believe we can be – and are - the voice of reason on 

a range of issues from the backpacker tax to penalty 

rates, often in extremely challenging political climates. 

That’s when it is vital to keep up the message at a 

local level on who we are, what we represent and why 

our venues are an important part of the social fabric of 

their communities. 

I was delighted to be in Queensland recently to brief 

a senior group of hoteliers on how the national office 

engages on policy issues – my advice to them on how 

they can contribute was that decisions are made by 

people who turn up. So get involved and voice your 

opinion, even if it’s not popular. We are getting better 

and better at doing this but until we fully engage at the 

local level across all states, our association will never 

reach its full potential. 

We need to go beyond what any other group does and 

we have the capabilities and the will to do this. 

The message is simple – decisions are made by those 

who turn up. 


INSIGHTS 

FITOUT FOR A PRINCE 

WHEN THE JOHNSON FAMILY BOUGHT THE 

HISTORIC PRINCE ALFRED HOTEL IN THE IPSWICH 

SUBURB OF BOOVAL IN 1987, THEY IMMEDIATELY 

SET ABOUT MAKING CHANGES AND HAVE RARELY 

STOPPED SINCE. NOW SETTING A NEW STANDARD 

FOR HOTELS OF THE FINEST QUALITY, THE PA IS 

QUEENSLAND’S UNDISPUTED CHAMPION. 

Awarded two QHA gongs for Hotel of the Year and 

Best Redeveloped Hotel (Under $2 million) in 2016, the 

Prince Alfred Hotel astonished award judges with the 

sheer brilliance of its recent redevelopment. 

Proprietors Clive and Maryanne Johnson say every 

care and attention to detail was taken when designing 

the venue’s brand new gaming room and bar, Tap’d. 

The Las Vegas styled gaming room focuses on 

comfort, luxury and state of the art technology 

to deliver an unparalleled gaming experience for 

customers. 

“We needed the room to be more spacious with high 

ceilings under which we’ve created backlit partitions to 

offer increased privacy and comfort,” Clive says. 

The venue’s gaming experience is further enhanced 

with the installation of Card-it technology and a cash 

redemption terminal. 

“Also, by renovating our gaming room we’ve been able 

to install a bar fridge within the room. This enables our 

staff at the restaurant bar to focus on their customers 

while our gaming staff can focus their attention on our 

gaming customers and reduce waiting times.” 

Meanwhile, Tap’d Bar is a sight to behold. Its 72 

beers on tap, proudly showcasing a range of local and 

international brewers, is just the beginning of the bar’s 

emphatic nod to craft beer culture. Amid the spacious 


INSIGHTS 


an immaculately crafted brick and timber interior, 

one gets the sense of a stylishly modern space with 

classical pub charm where quirks abound. 

“We’ve incorporated the heritage of craft beer within 

the design including barrel-themed booths, lighting out 

of kegs and beer mug chandeliers.” 

Overall, the space has been designed to bring the 

outside in. Fold-back windows along the bar allow 

in fresh afternoon breezes and reduce the venue’s 

reliance on air-conditioning. The Tap’d function area 

also has adjustable elements, allowing it to be closed 

off to the rest of the bar so that function patrons can 

enjoy privacy and their own section of the bar. 

Smart spatial design makes the bar accessible to the 

maximum amount of people in the room so staff can 

serve more patrons more quickly, increasing efficiency 

and customer satisfaction. 

WE’VE INCORPORATED THE HERITAGE OF CRAFT 

BEER WITHIN THE DESIGN INCLUDING BARREL- 

THEMED BOOTHS, LIGHTING OUT OF KEGS AND BEER 

MUG CHANDELIERS. 

“We have experienced considerable growth since the 

introduction of Tap’d Bar and the new gaming room. 

We believe this is because we’re now an all-round 

venue with something for everyone, making us a 

premier dining and entertainment venue in south-east 

Queensland,” Clive says.

INSIGHTS 

AT A GLANCE 

• The site’s original establishment first opened in 

1842 surrounded by cotton fields – a time that 

even predates the naming of Ipswich. It had 

seven rooms, a piggery and stables offering 

“refreshments” to locals and travellers. 

• In 1862 a grand two-storey building was built 

and named The Prince Alfred Hotel. In 1961 the 

hotel burnt down but the original cold room still 

stands today. Char’d, the PA’s present day 250- 

seat steakhouse, derives its name from when the 

resolute hotelier continued serving chilled beer 

from the cold room despite the fire’s devastation. 

Locals called it “The Charcoal Inn” because of the 

charcoal and tin underfoot. 

• The hotel’s Plantations Restaurant has undergone 

a recent renovation of its own and features British 

colonial styled wallpaper, furniture and colours. 


INSIGHTS 

DELIVERING THE STAND OUT MESSAGE 


Marketing a hotel is no easy task. When done 

effectively however, the resulting increase in patronage 

is well worth the effort. With people bombarded 

with images and messages every day, only the best 

marketing tends to cut through. And that’s just what 

the Mon Komo Hotel discovered on winning Best 

Marketed Hotel (1-99 Employees) at the QHA 2016 

Awards for Excellence. 

Perched on the most eastern point of the Redcliffe 

Peninsula, Mon Komo Hotel is a destination in itself. 

The patrons enjoy exquisite views across Moreton Bay 

and the 87-serviced apartment accommodation venue 

above sets a picture of quality, luxury and style. 

The Mon Komo Hotel business is multi-faceted and 

has a number of key target markets which range from 

social drinkers, live music lovers, discerning diners, 

youthful nightclubbers, holiday makers and finally 

corporate guests. 

Mon Komo Hotel’s proprietor Bill Jenkings says that 

his marketing team love the challenge of continually 

finding new and innovative ways to promote to each 

of it’s target markets. “We have a dynamic and varied 

business and our marketing must be so too.” 

“Our vision for Mon Komo Hotel is to be regarded 

as one of the leading dining, entertainment and 

corporate functions destinations for South-East 

Queensland,” he says. “We are proud of where the 

business is at, however we are continually developing 

“OUR VISION FOR MON KOMO HOTEL IS TO BE 

REGARDED AS ONE OF THE LEADING DINING, 

ENTERTAINMENT AND CORPORATE FUNCTIONS 

DESTINATIONS FOR SOUTH-EAST QUEENSLAND”

INSIGHTS 

and implementing in-depth and creative marketing 

strategies to ensure that we continue to progress.” 

Since opening its doors five and a half years ago, the 

hotel has seen exceptional growth in each part of the 

business and Bill attributes that to a very strategic 

approach to marketing and promotional activity. 

“Cross-marketing our special events via visual display, 

social media, local newspaper advertising, media 

releases, event listings and intentional word of mouth 

have ensured each event has been a huge success.” 

Bill says almost philosophically that “the marketing 

must go beyond the physical” – meaning that key 

marketing messages are delivered by staff who are 

passionate and genuinely enjoy engaging with 

patrons about advertised events and entertainers. 

“We ensure that our staff are always well briefed on 

upcoming live music acts, shows and DJs. They share 

my passion, which I love to see.” 

But no marketing effort would be complete these 

days without social media. Mon Komo Hotel recently 

made its social media more targeted with a separate 

Facebook page for its Seabrae nightclub, extending 

the venue’s social media reach beyond its established 

Facebook, Twitter and Instagram accounts. 

“Social media in particular has been a key contributor 

in driving public awareness for upcoming events, 

specials and promotions. This area of communication 

is progressing and our team love keeping their fingers 

on the pulse of social media evolution,” Bill says. 

The global rise of Instagram has enabled Mon Komo 

Hotel to spread its digital reach that Bill says has 

resulted from a strong push of images, relatable posts 

and key hashtags. Meanwhile Pinterest has been used 

to assist in capturing the Mon Komo Hotel’s growing 

popularity as a wedding venue – helped along by a 

refresh of all online and print advertising, dedicated 

wedding “open days” and the Mon Komo Hotel’s 

presence at wedding expos. 

Mon Komo Hotel also still utilises the more 

conventional means of communication provided via 

its websites. “We recently launched our dedicated 

corporate functions website which speaks the 

corporate written and visual language of this target 

market and also provides relevant testimonials which 

do help us convert enquiry to confirmed business.” 

Through various means of marketing and promotional 

strategies aimed at a variety of target markets 

– in combination with quality offerings, a thriving 

atmosphere and engaging staff - Mon Komo Hotel 

has maximised revenue opportunities to become 

a popular destination for dining, entertainment and 

functions for visitors from near and far. 

AT A GLANCE 

• Mon Komo Hotel has won QHA Awards for 

Excellence for Best New Hotel (2012), Food & 

Beverage Employee of the Year (2014) and Best 

Marketed Hotel (2013, 2014 and 2016). 

• The venue also won the AHA Employee Excellence 

in Service Award (2014). 

• Promotional activity is varied and includes a variety 

of media including billboards on major motorways, 

a 3 x 10-metre wrap on the Redcliffe bus and 

advertising through Nova 106.9FM. 

• Mon Komo Hotel is always looking for new 

and innovative ways to remain a leader in the 

hotel industry. 


INDUSTRY ENGAGEMENT 

with Damian Steele 

NEW AUSTRALIAN GOVERNMENT DRINKING 

STATISTICS SUGGEST CONTINUED REDUCTION IN 

MISUSE AND UNDERAGE DRINKING 

Last month, the Federal Government’s Australian 

Institute of Health and Welfare (AIHW) released the 

results of its 2016 study into drinking patterns. This 

is the most indepth and robust survey of alcohol 

consumption in Australia. The study is published every 

three years, with more than 20,000 respondents. 

KEY POINTS AND IMPLICATIONS 

• The study demonstrates continued reductions in 

both underage and excessive drinking. 

• The continued positive trends illustrate that blanket 

legislative restrictions are not necessary to improve 

drinking behaviours. 

• The findings reinforce that marketing, advertising 

and sponsorship do not influence consumption 

levels, nor is there evidence that they influence 

underage drinking. 

• Risky drinking or youth drinking are cultural issues. 

Initiatives like the industry-funded ‘You Won’t Miss 

a Moment if you DrinkWise’ campaign targeting 

sporting events and the ‘How to Drink Properly’ 

campaign targeting young adults, are no doubt 

having a positive effect. 

• The data suggests a sustainable cultural change 

toward responsible drinking is moving through the 

age groups over time. 

• Fewer people reported being a victim of an 

alcohol-related incident; the proportion declined 

from 26% in 2013 to 22% in 2016. 

NATIONAL DRUG STRATEGY HOUSEHOLD SURVEY 

2016 - ALCOHOL 


KEY DATA POINTS FROM THE 2016 AIHW STUDY: 

• Compared to 2013, fewer people in Australia are 

drinking alcohol in quantities that exceeded the 

lifetime risk guidelines in 2016 (17.1%, down from 

18.2% in 2013). 

• Fewer 12–17 year olds were drinking alcohol and 

the proportion abstaining from alcohol significantly 

increased from 2013 to 2016 (from 72% to 82%). 

The average age of initiation has increased since 

1998 from 14.4 to 16.1 years in 2016 (significant 

increase from 15.7 years in 2013) 

• Young adults (up to 40) are drinking significantly 

less, while older Australians aged 40-70 are 

marginally more likely to drink to excess on a single 

occasion than under the prior survey.

ND00412AC

ACCOMMODATION 

QUEENSLAND WINS AGAIN 


The New Inchcolm Hotel & Suites in Spring Hill 

has won further accolades this time taking out the 

number one hotel in Australia as voted by hotel guests 

using Hotels.com. This is on the back of the hotel’s 

Thomson’s Reserve Restaurant being awarded the 

Best Prestige Restaurant at the 2016 QHA Awards for 

Excellence and receiving One Hat at the Good Food 

Guide Awards that same year. 

Hotels.com is a website for booking hotel rooms online 

and by telephone. The company has 85 websites 

in 34 languages, and lists over 325,000 hotels in 

approximately 19,000 locations. 

The Loved by Guests Awards 2017 conducted by 

Hotels.com assesses millions of guest reviews across 

the world on their site. 2500 hotels across 87 countries 

were recognised as truly outstanding. Those who took 

out the top prize all achieved an average guest review 

rating of 4.7 or higher out of 5. The New Inchcolm 

Hotel & Suites scored 4.8. 

Sixteen hotels across the Sunshine State won gold 

awards eclipsing New South Wales with ten, Victoria 

with five, Tasmania with four and both South Australia 

and the ACT with one. Queensland also had seven 

hotels win the “best for” in various categories such 

as luxury, business and spa hotels. Treasury Brisbane 

won the “best for” Business category with a score of 

4.6 out of 5.

Judy Hill ACCOMMODATION UPDATE 

CONVERSATIONS WITH INDUSTRY 

I recently attended the first two of the annual 

“Conversations with Industry” presented by Tourism 

Events Queensland (TEQ) in partnership with Tourism 

Australia, Brisbane Marketing and Gold Coast Tourism. 

These forums are part of a series held throughout the 

state to not only connect with representatives from 

specific regional tourism organisations and network 

with fellow attendees but also to gain industry insights 

and discuss the key business areas of marketing, 

digital technologies, experience development, events 

and international markets. 

Tourism Australia provided their strategic direction 

and global market strategy and campaign activity and 

explained how, as a destination, you can engage with 

them. Regional tourism organisations Gold Coast 

Tourism and Brisbane Marketing also shared their 

destinations’ strategic updates. 

The forums specialised in 10 topics. 

International – East: TEQ provided advice on its 

key source markets together with the current market 

performance overview and what campaign activity is 

planned for 2017/18. 

International – West: TEQ provided an overview of 

the current western market performance, markets 

campaign activity for 2017/18 and the youth and 

backpacker market. 

The Queensland Brand involved launching TEQ’s 

new brand and customer segmentation focussing 

on experiences, brand management, campaign 

development and the regional dispersal. 

Domestic Marketing shared the story of 

Queensland’s domestic marketing activity, brand 

activity, retail partnerships, drive market and cooperative 

marketing with TEQ including opportunities 

for industry to engage and leverage both Brisbane and 

the Gold Coast as destinations and TEQ’s partnerships 

with retail travel agents and airlines. 

Experience Engagement and Digital Channels 

discussed how TEQ’s new brand, experiences and 

new customer segmentation approach is reflected 

across digital assets. The importance of social 

marketing and how industry can leverage it in their 

region was also discussed. 

Events: TEQ provided the assessment, acquisition 

and leverage opportunities for major and regional 

events and what growth if any this sector is 

Metricon Stadium – Gold Coast 2018 Commonwealth Games 

experiencing and the opportunities for both the Gold 

Coast and Brisbane regions with the impending Gold 

Coast 2018 Commonwealth Games. 

Business and Industry Support – workforce 

planning. This session involved looking at capability, 

industry and skills development, the insights and 

learnings of DestinationQ 2016 (as part of planning 

for DestinationQ 2017) and the opportunities for 

small business through the Australian Small Business 

Advisory Services (ASBAS). 

Queensland Experiences Framework included 

discussions on destination experience development 

and operator experience development. 

GC2018 involved a comprehensive update by Mark 

Peters CEO of the Gold Coast 2018 Commonwealth 

Games, together with accommodation insights 

and the opportunities of leveraging the exposure of 

GC2018, embracing the tourism legacy accessibility 

and inclusiveness and the media and enhancing the 

destination’s profile followed by a panel session. 

Cruise: The last topic for the event – provided 

a market update and the regional dispersal 

opportunities. 

Other ‘Conversations with Industry’ events for the 

regions will be held on Tuesday 11 July at Sunshine 

Coast, 13 July at Gladstone and 27 July at Bundaberg. 


COMPASS 

RUSTLED AND REFINED IN ROMA 

A CENTRAL RURAL TOWN WITH A LIVELY HISTORY, 

ROMA IS THE SETTING FOR A NUMBER OF “FIRSTS”. 


It must’ve been a pleasant autumn morning on the 

plains west of the Darling Downs on 7 May 1846. Sir 

Thomas Mitchell, the New South Wales Surveyor– 

General, was trekking through the outback looking for 

a route from Sydney to the country’s north coast and 

wasn’t letting the gruelling scale of his task dampen 

his mood. Having clambered up a rugged peak he 

took in the view, a deep breath “… and from it beheld 

the finest country I had ever seen in a primeval state 

- a champagne region, spotted with wood, stretching 

as far as human vision or even the telescope could 

reach”. 

Suitably impressed, he named the peak on which he 

stood Mount Abundance. Once despatched back 

to Sydney, his lyrical description of the area soon 

enticed out a number of squatters. But it wasn’t until 

the 1860s that a recognisable settlement, built around 

a cluster of ramshackle pubs, emerged among the 

sheep and cattle. In 1862 the settlement acquired 

the distinction of being the first town gazetted in 

Queensland (which only three years earlier had 

successfully ceded from NSW) and was named after 

the new State Governor’s wife, Lady Roma Bowen. 

Roma grew quickly and by 1870 boasted a 

postmaster, doctor, chemist, police station and 

courthouse – the latter becoming the scene of one of 

the most dubious jury judgements in Australia’s history. 

Harry Redford, a young drover who’d secretly rustled 

1000 of his boss’s 70,000 cattle and drove them 

1,300km to South Australia for sale, was dragged 

before the court for the theft in 1871 with a stack of 

evidence against him. But in true outback spirit the 

jury couldn’t bring itself to condemn one of its own for 

such daring opportunism and cunning bushcraft and 

acquitted him. Back in Brisbane, Governor Bowen 

was less than impressed and suspended the Roma 

courthouse’s jurisdiction for two years. 

In 1900 a drilling crew boring for water inadvertently 

discovered petroleum at Roma’s Hospital Hill, followed 

by the first discovery of natural gas in Australia. 

By 1906 natural gas was used for street lighting in 

the town and the bourgeoning motor industry saw 

expansion of its oil projects. Over the ensuing decades 

Roma’s economy rode the fluctuating fortunes of 

changeable oil, gas, meat and wool prices and the 

town steadily grew along with its local industries. 

Today Roma is a thriving community of around 7,000. 

Attractions include The Big Rig oil and gas industry 

museum, the Meadowbank Museum and Romavilla, 

the oldest winery in Queensland that’s produced 

unique drops since 1863. Grape vines in the area were 

planted at Mt Abundance Homestead in the late 1840s 

and by the early 1870s wine making was an important 

local industry. Roma has gifted Australia more than 

its share of legendary NRL players having produced 

Arthur Beetson, Darren Lockyer and Brent Tate. The 

town is home to four quite distinctive QHA pubs. 

IRISH MCGANN’S AT THE QUEENS ARMS HOTEL 

Roma’s premier entertainment spot, “The Irish” 

combines the best of a traditional Irish pub with the 

charm of a beautiful outback Queensland town. It 

has everything a great pub can offer – a spot to relax

COMPASS 

Royal on Ninety - Nine. Photo: Scott Burrows 

White Bull Tavern 

Irish McGanns’ at the Queens Arms Hotel 

with a quiet drink, great traditional and modern dining 

options, live entertainment and friendly, helpful staff. 

Its popular beer garden comes complete with misting 

fans for the hotter months. A special bar has a pool 

table and a big screen to catch up with major sporting 

events. 

The hotel offers 18 rooms for accommodation – a mix 

of family, twin and single rooms. 

Ideally located in the centre of town, the hotel is only 

seconds away from the Roma Historical Walk, local 

shops and other businesses. 

WHITE BULL TAVERN 

The hotel is named for a distinctive bovine used 

unsuccessfully as evidence to link Roma’s infamous 

Harry Redford with a charge of cattle rustling while it 

quietly grazed outside the courthouse. 

The White Bull Tavern prides itself on a welcoming 

sense of comfort whether you’re here to have a laugh 

with the friendly staff or to spend time sampling the 

widely ranged menu of its Cantina43 restaurant. 

The venue also offers a gaming room with 24 of the 

latest machines, a grassed beer garden out back, 

Keno, Keno racing and two pool tables – home to a 

popular pool competition held every Wednesday night. 

A drive-thru bottle shop is located next door. 

THE COMMONWEALTH HOTEL 

With its distinctive witch hat roof on a corner turret, this 

big old Queenslander is unmistakable on the Warrego 

Highway as you roll past into central Roma. 

The Commonwealth Hotel was established in 1927 

and its sports bar is alive every night of the week with 

12 beers on tap and a jukebox. Nearby a large gaming 

room offers patrons 40 machines, TAB Keno and Keno 

Racing. To the rear the 18-table Bistro 75 caters for 

an intimate meal for two or much larger groups with a 

distinctively French menu. The venue also includes a 

beer garden and drive-thru bottle shop. 

ROYAL ON NINETY-NINE 

Formerly The Royal Hotel, this new and lavish venue 

was recently resurrected after a fire in 2014 - the fourth 

conflagration in the hotel’s chequered 147-year history. 

But better times are ahead according to proprietor 

Bruce Garvie. In a recent QHA Review feature 


COMPASS 

Roma 1959. Photo courtesy State Library of Qld. 

The Commonwealth Hotel 

“WE WANTED TO BUILD SOMETHING THAT WAS 

ICONIC...THAT WILL STILL BE HERE WHEN WE ARE 

LONG GONE AND THIS ONE WON’T BURN DOWN...” 

(Befitting the Crown, May 2017), he said “We wanted 

to build something that was iconic … that will still be 

here when we are long gone and this one won’t 

burn down …” 

The ultra-modern architecture of the Royal on Ninety- 

Nine is spacious. Clean lines abound throughout but 

the style still manages to capture aspects of a true 

Queenslander pub. The venue offers four shiny new 

bars, including Roma’s only rooftop bar, two dining 

options and a kids club. 


LEGAL MATTERS 

with Curt Schatz 

ID SCANNING – A QUICK GLANCE 

AT THE NEW RULES 


As you will be aware, the Queensland Government 

laws requiring the use of ID scanners in a number of 

licensed venues came into effect on 1 July. These 

laws are designed to assist in the reduction of alcoholrelated 

violence, and come after the rollback of the 

lockout laws. 

The new laws require any hotel venue in a Safe Night 

Precinct to have networked ID scanners in place 

for all patrons entering from 10pm onwards on any 

night that the venue is approved to trade after 12am. 

Importantly, these requirements are based on your 

approved permanent trading hours, rather than your 

actual trading hours, and as such they will apply 

regardless if you actually choose to trade past 12am. 

ID SCANNERS 

The ID scanners will be linked to an approved 

networked system, and will enable you to cross-check 

a person’s ID against a database of individuals subject 

to court-ordered bans, police bans, and venue-specific 

bans. You must refuse entry to persons subject to 

court-ordered or police bans, however you can use 

your discretion where the person is subject to a venuespecific 

ban only, or where the court-ordered and 

police bans do not include your premises. 

EXEMPT CLASSES 

In addition to licensees located in a Safe Night Precinct 

that do not trade past 12am, a number of licence 

classes are exempt from the requirements as follows: 

• Commercial Special Facility Licences – including 

casinos and convention centres; 

• Subsidiary On-Premises Licences (Meals) – 

including restaurants; and 

• Subsidiary On-Premises Licences where the 

principal business activity is the provision of 

accommodation. 

In addition to these licence classes, there are further 

exemptions to these requirements for minors, 

accommodation guests, persons attending a function, 

and persons entering the premises for the sole 

purpose of eating a meal in an area set aside 

for dining. 

Applications can also be made to the OLGR to 

have part of the premises made exempt from the 

requirements. To successfully apply for an exemption 

on this basis, the relevant part of the premises must 

be separate from the rest of the venue, and must be 

able to be accessed directly without going through 

the rest of the venue. These exemptions may include 

areas such as gaming rooms, however it is important 

to note that if a patron can access other parts of the 

venue where liquor is served after entering through an 

exempt area, the exemption will be declined. 

OPERATION OF ID SCANNERS 

Under the new laws, the ID scanners must be 

operated or supervised by licensed crowd controllers 

in order to screen patrons’ entry to the venue. The 

OLGR has provided some flexibility to licensees where 

ID scanning is mandatory by allowing for employees 

whose role is only to scan a patron’s ID to operate 

the scanner, provided that they do so under the 

supervision of a licensed crowd controller. 

Where the ID scan identifies a banned patron, a crowd 

controller must remove the patron from the venue, and 

any employee assisting in the scanning of a patron’s ID 

must avoid all involvement in any physical interaction 

between a patron and a crowd controller. 

Should you require any assistance in relation to 

your requirements under the new laws, please don’t 

hesitate to contact me at Mullins Lawyers 

on 07 3224 0230.

The Hon. Yvette D’Ath 

MP ATTORNEY GENERAL 

ID SCANNERS - AND TACKLING 

ALCOHOL FUELLED VIOLENCE 

I would like to thank licensees for supporting the 

government’s initiatives and partnering with us to help 

keep our night time entertainment spots safe and 

enjoyable spaces. 

Keeping Queenslanders and tourists safe while they 

enjoy our thriving entertainment precincts is important 

to us all and a key commitment of this government. 

Alcohol-fuelled violence cannot be tolerated in our 

community and another step in the government’s plan 

to eradicate this unacceptable behaviour commenced 

on 1 July 2017. 

Non-exempt hotels within safe night precincts who 

trade past midnight on a permanent basis are now 

required to operate an approved ID scanner at each 

entry to their licensed premises. 

The networked ID scanner system is a key component 

of the government’s Tackling Alcohol-Fuelled Violence 

Policy to ensure patron safety and help licensees meet 

their legislative requirement to prevent banned patrons 

from entering their premises. 

I want to assure both licensees and patrons that strict 

and robust measures have been developed across 

government that are used by both the Queensland 

Police Service and the Department of Justice and 

Attorney-General to prevent any unauthorised access 

to the patron ID data collected from patron IDs. 

The ID scanning system has also been tested to 

ensure that personal information is stored in a way that 

protects it from unauthorised access, modification or 

disclosure. This is managed through a combination 

of encryption of data, limited retention periods and 

controlling the access of users to the ID 

scanning system. 

In mid-June, the government approved an amendment 

to the Liquor Regulation that provides for a number 

of licence conditions regarding ID scanning privacy 

obligations that will apply to all licensees of 

regulated premises. 

To safeguard the handling of personal information 

gathered through the scanning of IDs, it is already a 

general licence condition for licensees of regulated 

premises to comply with the Privacy Act 1988 (Cwlth). 

In order to assist licensees of regulated premises 

comply with this general obligation, the Amendment 

Regulation more comprehensively outlines licensees’ 

responsibilities with respect to the security of the 

personal information collected, as well as defining 

arrangements for repairs of equipment and 

privacy breaches. 

The Office of Liquor and Gaming Regulation has 

created a privacy management plan template 

which you can adopt, or adapt to your particular 

circumstances. Licensees should use this plan in 

conjunction with the licensed venue’s ID scanner 

privacy policy. 

See more information under Privacy and ID scanning 

at: https://www.business.qld.gov.au/liquor-gaming 


OLGR 

with Michael Sarquis 

OFFICE OF LIQUOR AND GAMING REGULATION UPDATE 


LATE PAYMENT OF LICENCE FEES RESULTS IN 

LICENCE SUSPENSION 

Late payment of your annual liquor licence fee can 

have serious consequences for your business, 

including licence suspension and hefty fines. 

If you fail to pay your licence fee on time, your licence 

is suspended for up to 28 days—then cancelled if 

not paid during the suspension period. Liquor cannot 

legally be sold or supplied during this time. 

If a licensee is caught selling liquor or carrying/ 

exposing liquor for sale without a liquor licence 

(whether suspended or cancelled) after 31 July, an onthe-spot 

infringement notice of $2,523 may be issued. 

Almost 8 per cent of Queensland licensees failed to 

pay their 2016–17 annual licence fees on time, despite 

the communication efforts of the Office of Liquor and 

Gaming Regulation (OLGR). As a result, enforcement 

action was taken against 228 licensees, including 20 

hotels, who were found to have sold liquor while their 

licence was suspended. 

As at 1 March 2017, 115 infringement notices totalling 

$277,507 for 2016-17 had been issued to licensees 

for selling liquor without a licence. This included 15 

infringement notices to hotels (totalling $36,570). 

Don’t become part of the 2017-18 statistics; pay your 

licence fees on time and avoid heavy penalties. 

SUPPORT RESPONSIBLE GAMBLING AWARENESS 

WEEK 2017 AT YOUR VENUE 

I encourage hotel gaming licensees to get on board 

with this year’s Responsible Gambling Awareness 

Week (RGAW) from 24 to 30 July 2017. 

Contact your local Gambling Help service to find out 

how to become involved in RGAW activities in 

your area. 

‘Is your gambling getting out of hand?’ is the theme 

for this year’s RGAW. Signage, including LCD displays 

is available now for you to download and use. Go to 

‘Gambling awareness campaigns’ at https://www. 

business.qld.gov.au/liquor-gaming. 

EXCLUDED PERSONS REPORT DUE 21 JULY 2017 

An online link opened on 1 July which allows you to 

report your exclusions data for the period 1 January 

to 30 June 2017 (https://www.surveymonkey.com/r/ 

exclusions). 

Using the online link is quick and easy and does away 

with the need to fax or mail forms to the Office of 

Regulatory Policy. 

For assistance, please phone 3033 0015 or email 

gamingstatistics@justice.qld.gov.au. 

Your exclusions report is due by 21 July 2017.

Phaedra Crowle EMPLOYMENT RELATIONS 

DIRECTING AN EMPLOYEE TO ATTEND AN 

INDEPENDENT MEDICAL EXAMINATION (IME) 

Two common questions received by the QHA’s 

employment relations department are: 

• When an employee is returning to work after 

being absent with an injury or illness, how can an 

employer be reasonably satisfied that the employee 

is fit to return to work? 

• As an employer, can you compel an employee to 

take an IME by an employer nominated doctor? 

• Specific work health and safety legislation can give 

rise for an employer to reasonably and lawfully 

direct an employee to undertake an IME. In the 

decision of Grant v BHP Coal Pty Ltd [2017] 

FCAFC 42 the Full Bench of the Federal Court 

provided guidance of whether an employer can 

direct an employee to undertake an IME. 

BACKGROUND TO “GRANT V BHP” 

Mr Grant worked as a boilermaker for BHP and injured 

his shoulder at work. He subsequently sustained 

further injuries to his shoulder and was absent from 

work for some months later. He submitted medical 

certificates indicating that he was fit to return to his 

normal duties. However, BHP directed Mr Grant to 

see a company doctor to understand if there were 

any limitations on his fitness for work and how his 

condition would impact his ability to perform his 

current role as a boilermaker. 

Mr Grant was directed to attend a medical 

appointment, to which he refused. Further to this, 

the employer commenced an investigation of the 

employee’s refusal to attend the appointment and this 

subsequently lead to his termination of employment for 

failing to follow a lawful and reasonable direction. 

Mr Grant filed an unfair dismissal application in the 

Fair Work Commission. The Commission found the 

direction to attend the medical appointment was lawful 

under the Coal Mining Safety and Health Act 1999 

(Qld) (CMSH Act) and it was a reasonable direction 

to see the company doctor. The employee argued on 

appeal to the Full Bench of the Fair Work Commission 

that the Commissioner erred in the findings, although, 

the employee’s arguments were again rejected. Mr 

Grant appealed to the Full Court of the Federal Court 

of Australia, to which his appeal was dismissed. 

The Full Court construed section 39 of the CMSH 

Act to mean that an employer is to take reasonable 

and necessary steps to ensure that workers are not 

exposed to any unacceptable level of risk. 

WHAT DOES THIS MEAN FOR EMPLOYERS? 

While the decision in Grant v BHP directly applies to 

employers covered by the CMSH Act there are similar 

provisions in the Work Health and Safety Act 2011 

(Qld) which applies to all workers in Queensland. This 

Act provides a duty to ensure the safety of workers, 

and, as in the said case, the courts are showing a 

willingness to uphold an employer’s decision to give an 

employee a lawful and reasonable direction to attend 

an independent medical examination. The direction 

must be for a proper reason involving assessing an 

employee’s fitness to safely perform the inherent 

requirement of the position. 

Under work health and safety legislation, employers 

have a primary duty to ensure, as so far as it is 

reasonably practicable, the health and safety of 

their workers and that the health and safety of other 

persons is not put at risk from work carried out as 

part of the conduct of the employer’s business or 

undertaking. Employees also have a work health and 

safety duty while at work to take reasonable care of 

their own health and safety, ensure their acts do not 

adversely affect the health and safety of others and 

comply, so far as the worker is reasonably able, with 

any reasonable instruction that is given by an employer 

to allow the employer to comply with workplace health 

and safety legislation. 

The case also reinforces that if an employee refuses 

a lawful and reasonable direction where it involves 

work health and safety obligations, the employer may 

take further disciplinary action, which may lead to 

termination of the employment relationship. 

FURTHER INFORMATION 

Contact the QHA on 07 3221 6999 or 

at er@qha.org.au. 


PROFILE 

PROJECT DESIGN, DELIVERY AND ALL THAT JAZZ 

BRISBANE’S JAZZ SCENE HAS ITS OWN STYLE AND NOW HAS A VENUE DEDICATED TO ITS UNIQUE BLEND 

OF SMOOTH NOCTURNAL BEATS, RIFFS AND REFRAINS THANKS TO TWO BUSINESSES WHO ARE LEADERS 

IN THEIR FIELD. 


The Doo-Bop Jazz Bar opened in the CBD’s Edward 

Street on a long, cool mid-winter’s evening in June. 

The launch capped off a 12-month partnership 

between the owners and Brisbane-based design and 

consulting practice One Alliance Projects who’ve toiled 

together to produce Brisbane’s first late-night jazz bar. 

The Doo-Bop Jazz Bar resides in a former warehouse 

built in the 1920s and is split across two levels. The 

main live music venue at basement-level showcases 

a large stage with a 1955 refurbished Steinway grand 

piano. The ground-level brasserie is open for coffee 

and breakfast then transforms into a piano bar as the 

sun goes down, while an upper ground-level space is 

home to a low-key restaurant. The dynamism of the 

revived art deco spaces allow them to collude and play 

host to the sultry sounds of jazz until the wee hours, 

seven days a week. 

“It’s fantastic to finally see our client’s vision come to 

life,” says Scott Bagnell, One Alliance Projects’ design 

director. 

“Brisbane has a distinct lack of late night, dedicated 

live music venues, and we hope that Brisbane music 

lovers will get behind this unique offering.” 

He admits that working with old buildings that were 

never designed for modern services, let alone complex 

kitchen and bar services, is always a challenge – but 

the efforts are rewarding. 

“The historical context of the site helped inform the 

final design outcome with careful consideration given 

to showcase the original federation era warehouse 

characteristics such as the basement’s incredible 

timber column and beam structure and broad brick 

arches with finely detailed face bricks,” he says. 

“These were carefully restored and integrated into the 

design to provide a rich character that complements 

the basement jazz bar vibe.” 

That vibe resonates with one of One Alliance Projects’ 

other collaborations, Farrier Bar, a wonderfully 

secluded underground bar and supper club found in 

the old horse stables underneath New Farm’s historic 

Queens Arms Hotel. With projects like these, One 

Alliance Projects has established a strong reputation 

for innovative solutions to a variety of concepts 

ranging from hospitality venues, retail environments 

and commercial kitchens to visual communications, 

signage and furniture packages. 

“We create iconic projects of any size, style or location 

through our design-led thinking, practical experience 

and proven capability,” Scott says. 

Visit: www.oneallianceprojects.com.au 

...WITH CAREFUL CONSIDERATION 

GIVEN TO SHOWCASE THE ORIGINAL 

FEDERATION ERA WAREHOUSE 

CHARACTERISTICS SUCH AS THE 

BASEMENT’S INCREDIBLE TIMBER 

COLUMN AND BEAM STRUCTURE 

AND BROAD BRICK ARCHES

(Left: James Stevens (Client, Doo Bop Jazz Bar), Middle: Scott Bagnell 

(Design. Design Director, One Alliance Projects), Right: Jason McRostie 

(Fitout. Director, JBM Projects) 

QHA REVIEW | 49 QHA REVIEW | 49

TOP DROP 

TWO TO THE VALLEY 

INDIA PALE ALE 

Newstead Brewing 

DARK 

ALE 

White Rabbit 

2013 GOLD MEDAL 

BORDEAUX 

Château Arnaud 

2013 GOLD MEDAL 

COTES DE BOURG 

Château les Joncquets 

This is one ripper of 

an IPA. As the name 

suggests it doesn’t mince 

its words. It’s bitter sweet 

with a great palate and a 

semi-crisp finish. Sweet 

caramel, orange and 

lime is offset with a super 

sharp bitterness thanks to 

the US west coast hops. 

It also packs a nice little 

punch with the ABV at 

5.9%. 

Smooth, rich, maltdriven 

beer full with 

dark chocolate, subtle 

caramel and toffee notes 

and an espresso like 

bitterness to finish. It won 

a gold medal at the 2010 

Australian International 

Beer Awards, which 

underlines its cred. A nice 

pairing with a juicy big rib 

eye steak. 

This wine has a deep 

ruby colour with violet 

highlights. The nose 

lets out a few notes of 

red fruits and spices. 

Volume in the mouth, soft 

tannins, persistent fruity 

sensations. This wine 

is perfect with both red 

and white meats, game 

and cheese. 65% Merlot, 

30% Cabernet Franc, 5% 

Cabernet Sauvignon 

This wine reveals a dark 

and deep color. The nose 

is characterised by subtle 

flavours of red fruits. We 

find aromas of red fruits 

on the palate with silky 

tannins. Sensational 

with red or white meat, 

sausages, game and 

cheese. 80% Merlot, 20% 

Cabernet et Malbec. 


TOP DROP 

THE ITALIAN 

BITTER ORANGE 

Adelaide Hills Distillery 

BOTANICAL 

VODKA MARINE 

Manly Spirits Company 

SPECIAL 

CASK 

Sullivans Cove 

PRIVATE COLLECTION 

2017 BLENDED 

SCOTCH WHISKY 

John Walker & Sons 

For those new to the 

world of Italian-inspired 

bitter-sweet drinks, the 

Italian is a great Australian 

spin on this aperitif 

designed to stimulate 

one’s appetite and prep 

your palate. Marrying a 

unique blend of herbs 

and South Australian 

Riverland grown oranges 

together with some more 

traditional ingredients its a 

different spin on this ageold 

traditional recipe. The 

palate is deliciously bitter, 

fresh and obviously citrus 

driven with hints of dried 

spice: gentle cinnamon 

and cloves. 

After a recent medal haul 

at the 17th San Francisco 

World Spirits Competition 

and the 2017 Australian 

Distilled Spirits Awards, 

the Manly Spirits Co. 

has recently launched a 

range of premium spirits, 

one being their Marine 

Botanical Vodka. Far 

removed from flavoured 

vodkas with artificial 

flavourings this features 

local, sustainably sourced 

and foraged marine 

botanicals such as sea 

parsley and sea cast 

kelp. Funky, savoury and 

salty, it’s simply an umami 

explosion on the palate. 

With the limited release 

coming out in May, one 

could anticipate the 

Tasmanian distillery’s 

first new single malt 

expression in a decade 

would be popular. Indeed 

it has already sold out. 

Special Cask comes 

from a 300 litre French 

Oak barrel previously 

used to mature Australian 

Chardonnay as opposed 

to the distillery’s regular 

French and American oak 

offerings. This whisky has 

matured for just under 

10 years. You will have to 

wait for the next batch to 

find out what it’s like. 

This is the fourth 

bottling in the Private 

Collection range from 

John Walker & Sons, 

the premium branch 

of the popular Johnnie 

Walker Scotch brand. 

It’s a sumptuous whisky, 

rich and complex with 

a light sweetness that’s 

the result of combining 

three unique blends, each 

selected for their ability 

to display different oak 

characteristics: American 

oak casks for creamy 

toffee and soft spice 

notes; refill oak casks 

for Highland & Speyside 

distillery characters 

to shine. 


WINE 

with John Rozentals 

ELIZABETH BOUZOUDIS...THERE ARE DEFINITE SIGNS 

OF A WINE INDUSTRY RECOVERY 

The latest annual Australian and New Zealand Wine 

Industry Directory — the 35th published by Winetitles 

Media — reveals positive signs of industry recovery 

despite a decline in the number of Australian wineries 

to 2394 in 2016 from 2468 in 2015. 

The directory’s data shows wine exports increased in 

2016, rising by 11.4 per cent to almost $2.11 billion, 

again led in volume of wine produced by Accolade 

Wines. Treasury Wine Estates remains top of the list for 

the value of wine exports. 

Total revenues of the top 20 wine producers increased 

by 9 per cent or $345 million to an estimated $4066 

million in the year to June. Growth in revenues was 

concentrated among the top five — Treasury Wine 

Estates, Pernod Ricard, Winemakers, Accolade Wines, 

Casella Wines and Australian Vintage, although 95 per 

cent of the top 20 reported an increase in sales. 

Other industry sources reveal growth in grape prices 

and wine sales. The Winemakers’ Federation of 

Australia calculated the average grape price per tonne 

purchased was $529, up 14 per cent from $463 in 

2015. This figure is the highest since 2009 and above 

the average price for the past five years of $477 per 

tonne. 

Elizabeth Bouzoudis, managing editor of the Directory, 

said there are definite signs of an industry recovery. 

“With prices, production and exports increasing two 

years in a row, the industry is showing positive trends,” 

she said. 

Elizabeth Bouzoudis 

“While there was consolidation of winery numbers and 

grape producers, free trade agreements with China, 

Japan and South Korea are contributing factors in 

increased export sales. 

“With the price growth per tonne for grapes recording 

above-average gains for the popular varieties — 

chardonnay up 21 per cent, cabernet sauvignon up 17 

per cent and shiraz up 14 per cent — this may lead to 

a further shift of plantings away from the less popular 

varieties that under-performed the average.” 

Phone Winetitles Media on 08 8369 9500 or visit 

www.winetitles.com.au. 

TOP SHELF 

with John Rozentals 

DEAKIN 

ESTATE 2016 

Cabernet Sauvignon 

DEAKIN 

ESTATE 2016 

Shiraz 

DEAKIN 

ESTATE 2016 

Moscato 


Like the other Deakin 

Estate wines reviewed 

here, this represents 

great value at about $10 

a bottle — a nice, firm 

dry red with French oak 

complexity and 

attractive fruit. 

The new labelling of this 

range celebrates the role 

that the Murray River 

plays in its production. 

This dry red epitomises 

the consistency and 

efficiency of Australian 

wine production. 

An unashamedly 

commercial style with 

low alcohol (just 7 

per cent) and plenty 

of residual sugar, but 

with light-bodied but 

excellent fruity muscat 

flavour. Serve chilled.

Paul St John-Wood 

PUBTALK 

The QHA’s Bernie Hogan and Damian Steele 

dropped by the Sporting Globe Chermside 

GREETINGS, SPORTS FANS! 

Non-exempt venues within safe night precincts (SNPs) 

are now trading under the mandatory ID scanning 

legislation. I am amazed by the versatility of operators 

who continue to evolve their business to combat 

restrictions which arise from an enforced change in 

trading conditions. I can only applaud your resilience 

and foresight. 

ANNUAL LIQUOR LICENSE FEES 

A simple courtesy reminder that annual liquor license 

fees are due and payable by 31 July. Please don’t be 

one of the venues caught with unlicensed trade on or 

after 1 August. The fines are significant and OLGR are 

unsympathetic to the usual excuses of “I forgot”, or 

“my dog ate my invoice”. 

THE SPORTS LOVER’S PARADISE 

Bernie Hogan, Damian Steele and I recently had the 

pleasure of visiting The Sporting Globe Chermside, 

one of the QHA’s newest members. While there 

assisting them with implementing DOSAs we thought 

it the perfect opportunity to enjoy their hospitality. The 

venue has everything for the most ardent sports fans 

– giant screens, beer taps in your booth, local and 

international broadcasts, an extensive beer range and 

delicious American style food offerings. There is even a 

TAB for those that like to punt on their sports or races. 

If you love your sport like we do this venue really is a 

must see. 

QHA IPSWICH PUBLICANS LUNCH 

Thank you to the hoteliers who attended the first QHA 

Ipswich Publicans Lunch at the Prince Alfred Hotel, 

Booval - the reigning QHA Hotel of the Year. With over 

50 attendees, the lunch was thoroughly enjoyable 

and provided a valuable networking session between 

industry participants. All guests were treated to a 

three-course lunch courtesy of PFD Food Services. 

Thank you to PFD Food Services, Sirromet, Lion and 

CUB for their continued support, and of course to the 

Johnson Family at the Prince Alfred Hotel for hosting 

the lunch. 

WELCOME TO NEW MEMBERS 

The QHA would like to welcome new members The 

Rezz Bar – Cairns, Parkview Tavern – Gordonvale, 

Joe’s Grand Hotel – Goomeri, Railway Hotel – Marian, 

Dusty Hill Vineyard and The Envy Hotel – Broadbeach. 

We wish you every success in your hotel business 

endeavours for the remainder of 2017 and beyond. 


AGE SHOWCASE 

A NEW ERA DAWNS FOR 

THE AUSTRALASIAN 

GAMING EXPO (AGE) 

The Australasian Gaming Expo opens this year at 

its new permanent home, the ICC Sydney in Darling 

Harbour. 

The organisers, Gaming Technologies Association, are 

very excited about the new location and with the fact 

that AGE is the world’s third largest gaming industry 

trade show. Requiring 19,000 square metres of floor 

space, it is indeed one of the largest trade events in 

Australia and easily the largest gaming event in the 

Southern Hemisphere. A finalist in last year’s EEAA 

Awards for Excellence, the event attracts exhibitors 

and visitors from around Australia and internationally. 

Through the course of time the AGE has become the 

ultimate showplace for new gaming technologies for 

casinos, clubs and hotels. The biggest attraction is 

the new machines and games from poker machine 

suppliers, who look forward to August each year to 

unveil their best products. 

The Association’s primary members Ainsworth, 

Aristocrat, Aruze, Ebet, IGT, Interblock, Konami and 

Scientific Games are world’s-best at their trade and 

AGE presents a great opportunity for their customers 

from around the region to experience the latest, 

cutting-edge gaming design and technologies. 

New gaming technologies are not the only attraction, 

with 250 exhibitors (including over 50 for the first 

time) proudly showcasing Audio Visual equipment, 

ATM Equipment, Building Services, Cash Handling 

& Equipment, Consultancy Services, Entertainment, 

Financial Services, Food and Beverage, Furniture, 

I.T., Interior Design & Fitout, Marketing Services, 

Membership Management, Paging & Communication, 

Point of Sale Systems, Retail, Security, Signage & 

Displays and Staff Uniforms. So there’s definitely 

something for everyone in the hospitality world. 

This year the AGE will be running complimentary 

seminars for all visitors over the first two days of the 

Expo. A highlight is the seminar at 9am on Wednesday 

16 August, when financial commentator Michael 

Pascoe will chair a panel of Global CEOs from the 


QHA ad VEGAS.indd 1 

27/06/2017 1:59:24 PM

SHOWCASE 

THIS YEAR THE AGE WILL BE RUNNING 

COMPLIMENTARY SEMINARS FOR ALL VISITORS 

OVER THE FIRST TWO DAYS OF THE EXPO. 


gaming industry. When visitors register on-line to 

attend the event, they’re also offered the opportunity 

to register for any seminars they wish to attend. 

This year’s AGE will be the biggest, brightest, most 

entertaining event since it started 28 years ago. 

The exhibition is open from 10am on Tuesday 15, 

Wednesday 16 and Thursday 17 August and closes at 

5pm on the Tuesday and Wednesday (closes at 3pm 

on the Thursday). 

More information and visitor registration are available 

online at www.austgamingexpo.com or call the 

Gaming Expo Help Line on 02 9211 7430.

AGE SHOWCASE 

AINSWORTH - 

A WINNING EDGE 

Ainsworth Game Technology will display a 

comprehensive portfolio of gaming solutions designed 

to provide “A Winning Edge” at the Australasian 

Gaming Expo (AGE) 2017. 

TRANSFORMATIVE GAMES AND INNOVATIVE 

CABINETS ENHANCE PLAYER EXPERIENCE 

Ainsworth will feature its newest gaming platforms and 

game content to provide your venue with “A Winning 

Edge”. 

The company will reveal the A600® EVO, a dual 

23.8” HD screen cabinet with a black trim surface, 

pinstripe-edge and dynamic game-driven lighting, LED 

button panel with mechanical bash and a 21.5” digital 

topper. The cabinet is ready to run new premium titles 

such as Firepower and Big Hit Bonanza as well as 

a back catalogue of A600® games. 

Ainsworth’s multi-game multi-denom range will expand 

with Multiplay Treasures, Multiplay Fire Star, Triple 

Shot King Spin, Multiplay Mustang Series and 

more titles are due for release in 2017. 

Ainsworth will demonstrate a wealth of titles in the 

legacy Double Shot®, Quad Shot®, Triple Shot and 

High Denom line of games. 

Ainsworth will be highlighting innovative content for the 

A640®, including Stacked Up and the new licensed 

product PAC-MAN EDITION 

Ainsworth recently announced that the company’s new 

PAC-MAN EDITION game will make its Australasian 

debut at AGE 2017. The iconic PAC-MAN character is 

one of the most recognisable figures in arcade game 

history and was the basis for the most successful 

arcade game of all time. Now, PAC-MAN will arrive on 

club floors later this year on the new A640® cabinet. 

The title provides all-recognisable PAC-MAN sounds 

and imagery loved by people across the globe. 

PAC-MAN EDITION is the first offering as part of a 

strategic partnership between Ainsworth and BANDAI 

NAMCO Entertainment Inc. 

PAC-MAN EDITION offers players all the excitement 

of the classic arcade game. The game features a 

thrilling free games feature, a Wheel Spin feature and a 

progressive jackpot. Throughout the game, PAC-MAN 

makes appearances offering players wilds and other 

fun ways to win. 

Many other highly entertaining A640® products will be 

prominently featured at AGE including Sky High Link, 

Sky High Jackpots, Players Paradise Gold, King 

Kong, Double Shot Duo Fortune and Double Shot 

Wonders. 

“I’m extremely proud of our latest product line-up 

and our continued commitment to delivering industryleading 

games that will be showcased at AGE. It’s 

exciting times for Ainsworth and I’m confident that 

our industry partners will not be disappointed.” said 

Ainsworth’s CTO Kieran Power. 

To make your experience at the AGE memorable, drop 

by the Ainsworth Stand 900 and have the Ainsworth 

team present their latest star attractions together. For 

more information, jump on their website www.agtslots. 

com.au or alternatively contact your local Sales 

Executive on (02) 9739 8000. 


AGE SHOWCASE 

THE AUSTRALASIAN GAMING EXPO 

IS LESS THAN A MONTH AWAY 


With the Australasian Gaming Expo less than a 

month away, SG Gaming is enjoying great success 

with Locked & Loaded the standalone version of the 

popular Lock It Link series and with a licensed game 

from Hasbro, MONOPOLY GRAND HOTEL©. 

First shown at the AHG show in Brisbane, Monopoly 

Grand Hotel has made a commanding entrance into 

the Queensland market . This iconic board game that 

has been part of popular culture for over 82 years has 

taken on a new lease of life as a four-level standalone 

progressive stylishly combining proven game dynamics 

and memorable elements of the original board game. 

Vice President of Sales & Marketing Russel Gartner 

explained that Monopoly Grand Hotel’s success could 

be attributed to a well-developed game strategy. 

“The key to the successful application of licensed 

brands is to start with a great game model and then 

complement it with a theme that will both highlight 

what is good about the game and enhances the 

playing experience. We recognise that the market 

has had varied experiences with licensed brands in 

recent years, however, Monopoly Grand Hotel is the 

testament that the right brands, when well-executed, 

can be a popular addition to the gaming floor and 

inspire innovation in game design.” 

To complement this new licensed brand game, both 

the recent additions to the Locked & Loaded & Lock It 

Link series, Piggy Bankin’ and Huff N Puff, have added 

some serious weight to SG’s game library. “These two 

product lines have been a terrific success in their own 

right over the past 18 months. Introducing players 

to top titles like Cats, Hats & More Bats and Eureka 

Reel Blast, both the link and standalone progressive 

versions continue to deliver strong performance in 

clubs and hotels as well as being a platform for 

SG’s game design teams to introduce innovative 

and entertaining new features. 

Further buoyed by their current run and in anticipation 

of releasing some sensational new products 

throughout the second half of this year, the SG 

Gaming team’s focus is now firmly on the Australasian 

Gaming Expo in August. “We’re certainly excited to be 

heading back to Darling Harbour this year at the new 

Sydney International Convention Centre and without 

giving anything away just yet, it’s going to be fantastic.” 

You can see SG Gaming at the Australasian Gaming 

Expo Stand 190 or for more information on products 

contact the Queensland Office on (07) 3458 9180.

AGE SHOWCASE 

AN EYE ON INNOVATION 

TO CREATE GREAT 

GAMING EXPERIENCES 

At Aristocrat, we are passionate about fostering a 

culture of innovation to create the world’s greatest 

gaming experience, every day. Our industry is evolving 

with rapid technological advancement and player 

expectations; relying on thought-leaders to drive 

innovation and industry sustainability. 

This year at AGE we invite you to “curve your 

thinking” around the possibilities of games, cabinets, 

technology, and the future of the gaming industry. 

Immerse yourself in our diverse portfolio that illustrates 

both choice and flexibility for your venue including 

cross-cabinet compatible content, venue configurable 

platforms and a range of commercial options that are 

accommodating to your strategy. Aristocrat’s industry 

partners are essential to bringing our unique gaming 

ideas to life and will feature in a variety of areas on our 

stand this year. 

To ensure you have the best performing products on 

your floor at all times, our portfolio strategy focuses 

on three key areas; content, configurability and 

compatibility. Challenge the way you think about 

content with our extensive library that offers more 

choice, more flexibility and more to experience. Feel 

confident that our portfolio encompasses a holistic 

multi-cabinet strategy, facilitating cross compatible 

content as well as targeted configurability for your 

venue. 

The hold ‘n’ spin category has had exponential 

growth over the past few years so you can expect 

to see a strong presence from top performers, 

Lightning Link and Dragon Link. Check out the 

latest Dragon Link iterations, Spring Festival and 

Peacock Princess, on the stand. At AGE, we will 

be showcasing a suite of never-before seen products. 

Curve your thinking around scalable bonus prizes 

with Welcome to Fantastic Jackpots, offering a 

differentiated experience that features 11 unique bonus 

prizes that scale to denomination. Mighty Coins, 

launching in two standalone progressive titles, will be 

our newest addition within the hold ‘n’ spin segment. 

Aristocrat is committed to continuously evolving our 

hardware and platform solutions and we are beyond 

excited to unveil the brand-new Helix XT cabinet at 

the show. The Helix XT boasts a seamless portrait 

gaming experience with a curved, 4K HD screen 

resolution and exciting game driven LCD topper 

capability. Some notable Helix XT titles include More 

More Chilli and More More Hearts reinvigorated 

for the modern player, and Pure Cash; Aristocrat’s 

dedicated multi-mid denomination standalone 

progressive range. Player’s Choice Opal Edition will 

make its debut on our stand this year with 7 different 

pack configurations available across Helix, Helix+, 

Arc & the new Helix XT. We are sure your player’s 

will love the variety and wide range of Helix XT 

support titles that will be launching this year and 

beyond. 

Aristocrat facilitates a culture of innovation and 

welcomes our top industry talent to curve their 

thinking through our Think Bigger initiative; Aristocrat’s 

innovation accelerator. This industry leading initiative 

is dedicated to challenging our people to think outside 

the box and let their imagination run wild in creating 

revolutionary ideas that will change the gaming 

industry. On the stand, you’ll have the opportunity to 

immerse yourself in a range of experiences that were 

outcomes of our 2016 Think Bigger program. 

So, join Aristocrat in curving your thinking at AGE this 

year as we lead new thought, inspire innovation and 

partner with you. We look forward to strengthening 

our relationships with our customers even further and 

gaining your valuable feedback on our portfolio. See 

you at the show! 


AGE SHOWCASE 

KONAMI LIGHTS 

UP THE AGE 


Konami will be showcasing their latest slot platforms 

and designs at the forthcoming AGE. 

Highlights include the latest jackpot progressive 

series, Cash Hurricane with three game titles: Duo 

Charms, Eye of the Amazon and Tiki Charms. These 

three unique game concepts feature a wide range 

of hit rates and volatility; multi-denomination; three 

jackpot progressives and two bonus prizes, plus it 

has frequent mini prizes, extra spins and mystery 

multipliers. 

Hot on the heels of another of Konami’s top performing 

games in the market, Casino Cruise, which is currently 

achieving 200% of the floor average in Queensland, 

they will also showcase Paris Moonlight Jackpots. 

With a distinctive Paris theme, of course, this game is 

an evolution of the successful Casino Cruise Jackpots. 

Available in one and two cent denominations with two 

jackpot progressives, players can win up to 40 Free 

Spins. 

Research and development will continue to be a 

driving force going forward for Konami to grow their 

core business as well as their vision. One such area 

is in relation to skill-based gaming products, some of 

which feature musical-rhythmic elements, that should 

appeal to millennials. This and much more will be 

discussed and on show at the AGE so make sure to 

visit the Konami stand. 

Also on display at the Konami stand: 

LUCKY STAKES 

• Two game titles: Lucky Stakes Royale, Lucky 

Stakes Carnivale 

• Casino themed 

• Multi-denomination (1c, 2c, 5c, 10c) 

• Two jackpot progressives and two bonus prizes 

• During the Free Games Feature, Coins (Wild 

Symbol) flip up to top screen awarding players 

credit prizes, bonus prizes and jackpots 

• Lucky Stakes Super Spin plays at the end of Free 

Games, awarding one spin utilising all the Coins / 

Wild Symbols accumulated during the Free Spins 

• Classic slot play with medium - high volatility and 

big hits 

CASH GALAXY 

• Two game titles: Dragon Flame, Lucky Spell 

• Multi-denomination (1c, 2c, 5c, 10c) 

• Two unique game concepts 

• Two jackpot progressives and two bonus prizes 

• Modern graphics and fantasy theme 

• Three stage bonus feature with an increasing multiplier 

• Interactive game play with animations

TIMBER SHOWCASE 

INNOVATIVE TIMBER SOLUTIONS 

With an impressive history of signature projects, 

Kennedy’s timbers are in high demand across the 

commercial building industry. A natural alternative to 

conventional building products, Kennedy’s provide the 

architect, designer, shop fitter and builder with a full 

spectrum of timber design possibilities. 

All timber is milled, kiln-dried and precision profiled 

within their state-of-the-art production facility. It is 

one of the reasons why Kennedy’s are so confident 

in supplying a world class product of the highest 

standard that is rarely matched. Being in control of the 

full production line also ensures the timely delivery of 

timber and that the finished product marries the 

design intent. 

Their extensive range of timber comes in various 

structural grades, species, finishes and products: 

STAIRS AND TREADS 

Fabricated and/or solid timber stair componentry 

is available, precision profiled to length, width and 

thickness to suit internal and external applications. 

SEASONED STRUCTURAL TIMBERS 

Well seasoned, high strength, high durability timbers 

can provide the perfect solution for applications where 

both strength and durability are required. 

BESPOKE JOINERY 

Whether it is a single bar top or a suite of custom 

furniture, Kennedy’s bespoke range of joinery products 

are custom made, in-house by expert craftsman. 

POSTS AND BEAMS 

Massive and magnificent these old timbers have 

immense structural integrity and can be left in their 

original rustic and rugged form or hand brushed to 

reveal the patina generations of prior use has enriched. 

SPECIALISED TIMBER FABRICATION 

Kennedy’s are well versed in providing the ideal timber 

fabrication option from laminated boxed posts and 

beams through to custom machined timber features 

for either external or internal use. 

www.kennedystimbers.com.au 

CUSTOM MILLED FLOORING 

Developed in-house, Kennedy’s flooring provides yet 

another quality, sustainable building material. 

INTERIOR AND EXTERIOR CLADDING 

With varying profiles that allow the cladding to be 

installed vertically, horizontally or at an angle, the 

design applications are endless. 

COMMERCIAL DECKING 

With more than 30 different profiles and sizes available, 

Kennedy’s offer the ideal timber product for any 

decking application. 


TRADE DIRECTORY 

CASINO CONSOLES 

Footrest, slimline and cashless bases 

available. Casino Consoles, the only 

name you need when it comes to 

professional poker machine bases 

and screening. 

P: 07 3890 2969 

www.casinoconsoles.com.au 

COMMERCIAL FITOUTS 

Bars, Clubs, Cafes, Restaurants. 

Specialists in unique and premium 

nationwide commercial fit-outs for 

clubs, bars, cafes and restaurants. 

P: 1300 426 637 (1300 HAMMER) 

E: sales@clubbarconcepts.com.au 

www.clubbarconcepts.com.au 

SCIENTIFIC GAMES 

This new generation of exciting game 

content draws on the strength of 

Scientific Games to create one of the 

most dynamic game libraries in the 

market. 

P: 07 3458 9180 

www.sggaming.com/australia 

REFRIGERATION SYSTEMS 

Time to upgrade your beverage and refrigeration systems? 

Call us for expert advice and all your requirements including: 

Quality beer dispensing equipment | Ice machines | 

Refrigeration | Custom solutions for all venue sizes | AS5034 

Compliancing | Sales, Installation, 24/7 Service. 

Phone: 07 3422 0011 www.allsocool.com.au 

BEER DISPENSING SYSTEMS - Sales - Service - Installation 

Refrigeration | Glycol Equipment | Beer Gas Equipment 

| Beerline Cleaning | Electronic Spirit Dispensers | 24/7 

Maintenance, Servicing and Repairs. Australia’s largest 

manufacturer, installer and suppler to beer dispensing 

equipment. Proudly Australian Owned and Operated. 

5 Holden Street, Woolloongabba, QLD 4102 

Phone: 07 3421 5200 www.andale.com.au 


PRESTIGE GAMING STOOLS 

Comfort at Play 

Karo Australia Pty Ltd 

P: 02 9980 1431 

E: info@karo.com.au 

www.karo.com.au 

DOWNTOWN DOMESTICS 

Too busy to get domestic? 

Window cleaning | Building washing 

Housekeeping | Carpet / Upholstery 

Cleaning | Bond / Spring cleaning | 

Emergency cleaning | Pest control. 

P: 1300 386 963 

www.downtowndomestics.com 

CITY PROPERTY SERVICES 

Over 25 years of commercial cleaning 

services | Compliant with ISA 9001 

| Quality assurance | EcoClean 

Certified using environmentally 

friendly products | Free quotations. 

P: 07 3391 2005 

www.citypropertyservices.com

TRADE DIRECTORY 

PROUD PLATINUM PARTNERS OF THE QHA. 

COMPLETE FACILITY MANAGEMENT SPECIALISTS 

Brisbane | Gladstone | Gold Coast | Sunshine Coast | 

Mackay | Toowoomba | Townsville | Wide Bay. Hospitality 

cleaning specialist, Hotel refurbishments, Lawns & ground 

maintenance, Property & asset management, High pressure 

cleaning/ non slip solution specialists. 

P: 1800 262 637 

www.cmbm.com.au 

GLASS RECYCLING MANAGEMENT 

Save time, space, money, people and the environment. 

Reduce bottle noise inside and outside your venue, Improve 

workplace health and safety, Reduce space needed for glass 

waste bins, Save money on your current waste charges 

Free trial call 1300 306 039 E: info@bottlecycler.com 

www.bottlecycler.com 

INTEGRATED POS SOLUTIONS 

As used by Award Winning Hotels. New Compact 

10” Touch Screens available. 10” & 15” Hotel and Bar 

POS Solutions. 

P: 1300 BIZSTAR 1300 249 782 

E: reg@bizstar.com.au 

www.uniwell4pos.com.au to find out more. 

PUBLIC 

NOTICE SIGNS 

PUBLIC NOTICE SIGNS 

For all Gaming and Liquor Notice of Application signage in 

compliance with Act. Please phone for a free quotation to 

create, install, remove, sign on your site. 

P: 07 3862 2426 

E: veronica@publicanoticesigns.com.au 

MARKET LEADING BRANDS IN EQUIPMENT 

No matter the size, shape or demands placed on your 

business, we have the ability to deliver equipment that is 

functional, adaptable and reliable. Convotherm, Waldorf, 

Waldorf Bold, Turbofan, Washtech. 

Phone: 1800 023 953 E: info@moffat.com.au 

Service department: 1800 622 216 


QHA PARTNERS & CORPORATE MEMBERS 

QHA PARTNERS AND CORPORATE MEMBERS ARE VALUED PREFERRED SUPPLIERS TO THE QUEENSLAND HOTEL INDUSTRY. 

THE BUSINESSES LISTED IN THIS DIRECTORY ARE KEEN SUPPORTERS OF HOTELS IN QUEENSLAND AND THE QHA ENCOURAGES 

MEMBER HOTELS TO UTILISE THEIR PRODUCTS AND SERVICES. IF A BUSINESS WISHES TO FIND OUT HOW TO BECOME A QHA 

PARTNER OR CORPORATE MEMBER, PLEASE CALL DAMIAN STEELE, QHA INDUSTRY ENGAGEMENT MANAGER ON (07) 3221 6999. 


ACCOUNTING/ TAX 

FTI Consulting 

Ph: 07 3225 4900 

www.fticonsulting.com 

Hanrick Curran - 

Chartered Accountants 

Ph: 07 3218 3900 

www.hanrickcurran. 

com.au 

HLB Mann Judd - 


Ph: 07 3001 8800 

www.hlb.com.au 

McGrath Nicol 

Ph: 07 3333 9800 

www.mcgrathnicol.com 

PJT Accountants & 

Business Advisors 

Ph: 07 5413 9300 

www.pjtaccountants.com.au 

Professional Client Services 

(QLD) P/L- Accountants & 

Business Advisors 

Ph: 07 3209 4452 

www.pcsqld.com.au 

Prosperity Advisers QLD 

Ph: 07 3007 1971 

www.prosperityadvisers. 

com.au 

ARCHITECTS / 

REFURBISHMENT/ 

RECONSTRUCTION / 

REPAIRS 

Brand & Slater 

Architects P/L 

Ph: 07 3252 8899 

www.brandandslater. 

com.au 

Club Bar Concepts 

Ph: 1300 426 637 

clubbarconcepts.com.au 

Darren S Dickfos Architects 

Ph: 07 3358 1786 

Web: www.ddarchitects. 

com.au 

Hot Concepts Design and 

Construction 

Ph: 07 3277 7740 

www.hotconcepts.com.au 

One Alliance Project 

Consulting 

Ph: 1300 853 123 

www.oneallianceprojects. 

com.au 

Paynter Dixon - Design & 

Construction 

Ph: 07 3368 5500 

www.paynter.com.au 

Rohrig Hospitality 

Ph: 07 3257 4411 

www.rohrlg.com.au 

Unita Group 

Ph: 1300 659 399 

www.unita.com.au 

BEVERAGES 

Accolade Wines, 

Ph: 07 3252 7933 

www.accolade-wlnes. 

com 

Asahi Premium 

Beverages 

Ph: 07 3868 2388 

www.schweppes.com.au 

Brown-Forman 

Australia P/L 

Ph: 07 3010 2000 

www.brown-forman.com 

Carlton & United 

Breweries 

Ph: 07 3666 4104 

www.cub.com.au 

Coca-Cola Amatil 

Ph: 13 26 53 

www.ccamatil.com 

Diageo 

Ph: 07 3257 0800 

www.diageo.com 

Lion 

Ph: 07 3361 7400 

www.lion-nathan.com.au 

Liquor Marketing Group 

Ph: 07 3246 5272 

www.bottlemart.com.au 

Red Bull Australia 

Ph: 02 9023 2892 

www.redbull.com.au 

Samuel Smith & Son 

Ph: 07 3373 5777 

www.samsmith.com 

Sirromet Wines 

Ph: 07 3206 2999 

www.sirromet.com 

Treasury Wine Estates 

Ph: 03 9685 8000 

www.treasurywineestates. 

com 

EDUCATION, TRAINING 

& EMPLOYMENT 

Availio 

Ph: 07 3218 3900 

www.hanrickcurran.com.au 

Best Security - Security 

and Training 

Ph: 07 3212 8460 

www.bestsecurlty.net.au 

Foundation Education 

Ph: 1300 130 157 

www.foundationeducation. 

com.au 

Frontier Leadership 

Ph: 0423 097 246 

www.frontierleadership.edu.au 

Industry Graduates 

Ph: 1300 038 000 

www.industrygraduates.com 

Nystrom Relief Managers 

Ph: 0487 205 285 

www.nystromreliefmanagers. 

com.au 

Professional Hospitality 

Ph: 07 3160 8132 

www.professionalhospitality. 

com.au 

Sidekicker 

Ph: 1300 098 375 

www.sidekicker.com.au 

St John Ambulance Australia 

Ph: 07 3253 0552 

www.stjohnqld.com.au 

ENERGY GAS/POWER 

ELGAS 

Ph: 131161 

www.elgas.com.au 

Leading Edge Energy 

Ph: 1300 852 770 

www.leadingedgeenergy. 

com.au 

Make It Cheaper 

Ph: 1300 957 721 

www.makeitcheaper.com.au 

TransTasman Energy Group 

Ph: 1300 118 834 

www.tteg.com.au 

INANCES, BANKING, 

INSURANCE & 

INVESTMENTS 

AON Risk Services - 

QHA Insurance Brokers 

Ph: 07 3223 7512 

www.aon.com.au 

Ausure Insurance Brokers 

SEQ 

Ph: 1300 450 663 

www.ausureseq.com.au 

Banktech 

Ph: 1800 080 910 

www.banktech.com.au 

Bepoz Retail Solutions 

Ph: 1300 023 769 

www.bepoz.com.au 

BUPA - health insurance 

Ph: 134135 

(quote ID 2109197) 

www.bupa.com.au 

CashPoint Payment Solutions 

Ph: 1300 286 626 

www.cashpoint.com.au 

Green Finance Group 

Ph: 0457 883 700 

www.greenfinancegroup. 

com.au 

Hanrick Curran – 


Ph: 07 3218 3900 

www.hanrickcurran.com. 

au 

lnCash ATMS 

Ph: 1300 800 660 

www.incash.com.au 

Integrity Corporate Finance 

Ph: 02 9268 3088 

www.integrityfinancegroup. 

com.au 

Silverchef 

Ph: 07 3335 3392 

www.silverchef.com.au 

St. George Corporate & 

Business Bank 

Ph: 07 3232 8911 

www.stgeorge.com.au/ 

corporate-business 

Westpac Banking 

Corporation 

Ph: 07 3350 7750 

www.westpac.com.au 

FOOD & ASSOCIATED 

BUSINESSES 

Bitesize Coffee Treats 

Ph: 02 9723 6500 

www.bitesizecoffeetreats.com 

PFD Food Services 

Ph: 07 3906 9726 

www.pfdfoods.com.au 

GAMING AND RACING 

Ainsworth Game 

Technology P/L 

Ph: 07 3209 6210 

www.ainsworth.com.au 

Aristocrat Leisure industries 

Ph: 07 3801 4444 

www.aristocrat.com.au 

Bytecraft Systems - 

Gaming Machine Service 

Ph: 07 3456 3345 

www.bytecraft.com.au 

Casino Consoles Australia 

Ph: 07 3890 2969 

www.casinoconsoles.com.au 

IGT 

Ph: 07 3890 5622 

www.igt.com.au 

Karo - gaming stools 

Ph: 02 9980 1431 

www.karo.com.au 

Konami Australia 

Ph: 02 9666 3111 

www.konamiaustralia.com.au

QHA PARTNERS & CORPORATE MEMBERS 

Max Queensland 

Ph: 07 3637 1235 

www.maxgaming.com.au 

Recharge DJs 

Ph: 1300 836 832 

www.rechargedjs.com 

QHA PLATINUM PARTNERS 

National Poker League 

Ph: 02 9662 2023 

www.npl.com.au 

Sky Channel 

Ph: 07 3228 6344 

Freecall: 1800 251 710 

www.skychannel.com.au 

Scientific Gaming 

Ph: 02 9773 0299 

www.scientiflcgames.com 

HOTEL & BAR SUPPLIES 

Tabcorp Keno 

Ph: 07 3243 4113 

www.tabcorp.com.au 

UBET 

Ph: 07 3637 1370 

www.ubet.com 

Andale Beverage Systems 

Ph: 07 3421 5200 

www.andale.com.au 

Ausworld Commercial 

Furniture & Design 

Ph: 0409 264 212 

www.ausworldfurniture.com.au 

QHA DIAMOND PARTNERS 

HOSPITALITY 

CONSULTANTS 

Commercial Licensing 

Specialists 

Ph: 07 5526 0112 

www.clslicensing.com.au 

BOC Limited -Gas/ 

Reticulation Supply 

Ph: 07 3212 4322 

www.boc.com.au 

Hunter Technologies 

Ph: 1300 693 357t 

www.cellarcontrol.com.au 

QHA GOLD PARTNERS 

DWS Hospitality 

Specialists 

Ph: 07 3878 9355 

www.dws.net 

HOTEL BROKERS / 

REAL ESTATE / 

PROPERTY VALUERS 

Graham Brown - Liquor 

& Gaming Licences 

Ph: 07 3300 1578 

CBRE Brokers 

Ph: 0456 000 880 

www.cbrebrokers.com 

Professional Hospitality 

Ph: 07 3160 8132 

www.professionalhospitality. 

com.au 

Silver Chef 

Ph: 07 3335 3392 

www.silverchef.com.au 

HOTEL ENTERTAINMENT 

Knight Frank Australia 

Ph: 07 3246 8888 

www.knightfrank.com.au 

Knight Frank Valuations 

Ph: 07 3193 6800 

www.knightfrank.com.au 

Landmark White 

Ph: 07 3226 0002 

www.landmarkwhite.com.au 

Fox Sports 

Ph: 0403 061 412 

www.foxsports.com.au 

Foxtel for Business 

Ph: 1300 720 630 

www.austar.com.au 

Nightlife - Music & Video 

Freecall: 1800 679 748 

www.nightlife.com.au 

Pro Score - Sporting 

Promotions 

Ph: 0431 366 800 

www.proscore.com.au 

MVS National Mackay 

Whitsundays 

Ph: 07 4847 0737 

www.mvsvaluers.com.au 

Power Jeffrey & Co - 

Hotel Brokers 

Ph: 07 3832 6000 

www.powerjeffrey.com.au 

Ray White Hotels 

Ph: 02 8016 3810 

www.raywhite.com.au 

CRE Brokers 

Ph: 0456 000 880 

www.crebrokers.com 

QHA SILVER PARTNERS 

Green Finance Group 

QHA BRONZE PARTNERS 

Power Jeffrey and Company 

Best Security 

Black & White Cabs 

Rohrig Group 

St George Bank 

Red Bull Australia 

Brand+Slater Architects 

BOC Limited 

Paynter Dixon 

Prosperity Advisers QLD 


APPROVED 

MANAGER’S 

LICENCE 

LEGAL 

Bennett & Philp Lawyers 

Ph: 07 3001 2999 

www.bennettphilp.com.au 

Commercial Licensing 

Specialists 

Ph: 07 5526 0112 

www.clslicensing.com.au 

Corrs Chambers 

Westgarth - Lawyers 

Ph: 07 3228 9778 

www.corrs.com.au 

CMBM Facility Services 

Ph: 07 3391 1040 / 

0419 708 715 

www.cmbm.com.au 

Just Cleaning 

Ph: 07 3348 6770 

www.justcleaning.com.au 

Tru Security Services 

Phone: 0452 377 662 

Web: www.trusecurity.com.au 

SUPERANNUATION 

RESPONSIBLE MANAGEMENT 

OF LICENSED VENUES 

TRAINING 

McMahon Clarke 

Ph: 07 3831 8999 

www.mcmahonclarke.com 

Mullins Lawyers 

Ph: 07 3224 0222 

Curt Schatz - direct 

Ph: 07 3224 0230 

www.mullinslaw.com.au 

LIQUOR BUYING GROUPS 

Big Ass Fans 

Ph: 1300 244 277 

www.bigassfans.com.au 

Hanrick Curran 

Superannuation 

Ph: 07 3218 3900 

www.hanrickcurran.com.au 

lntrust Super Fund 

Ph: 07 3013 8700 

www.intrust.com.au 

“HONESTLY THE BEST TRAINING 

SESSION! FUN AND LIGHT-HEARTED 

WHILE BEING VERY INFORMATIVE AND 

KNOWLEDGEABLE. THANKS, QHA.” 

Liquor Marketing Group 

(Bottlemart) 

Ph: 1300 733 504 

www.bottlemart.com.au 

LIQUOR WHOLESALE 

GROUPS 

TECHNOLOGICAL 

PRODUCTS 

& SERVICES 

Bytecraft Systems 

Ph: 07 3456 3345 

www.bytecraft.com.au 

OTHER COURSES OFFERED: 

Online RSA/RSG Training 

Gaming Nominee Training 

Employment Relations Training 

Employment Relations Webinar 

ALM (Australian Liquor 

Marketers) 

Brisbane: Ph: 07 3489 3600 

Townsville: Ph: 07 4799 4022 

Cairns: Ph: 07 4041 6070 

www.almliquor.com.au 

PRINTING / GRAPHIC 

DESIGN 

Easil - Graphic Design 

Ph: 1300 032 745 

www.easil.com 

First2Click 

Ph: 1300 765 385 

www.unidapsolutions.com.au 

JB Hi-Fi Commercial 

Division 

Ph: 07 3360 9925 

www.jbhifi.com.au 

QIKID 

Ph: 1300 553 256 

www.qikid.com 


Responsible Management of Licensed Venues 

Training is a mandatory training requirement 

for those applying for a liquor licence, and 

applicants for an Approved Manager’s Licence. 

Training is offered face to face at regional 

centres throughout Queensland. 

For more information please contact the 

QHA Training Centre 

Ph: 07 3221 6999 Fax: 07 3221 6649 

Email: training@qha.org.au 

Web: www.qha.org.au 

Platypus 

Ph 07 3352 0300 

www.platypusgraphics.com 

SECURITY / CLEANING 

Best Security 

Ph: 07 3212 8460 

www.bestsecurity.net.au 

Cap Security Services Pty Ltd 

Ph: 07 3892 7777 

www.capsecurity.com.au 

City Property Services 

Ph: 07 3391 2005 

www.citypropertyservices.co 

Clear to Work - Police Checks 

Ph: 07 3899 1123 

www.cleartowork.com.au 

Challenger Services Group 

Ph: 07 5668 3133 

www.csgroup.com.au 

Scantek Solutions 

Ph: 1300 552 106 

www.scantek.com.au 

Time Target 

Ph: 07 3137 1133 

www.timetarget.com 

TRANSPORT 

A.P. Eagers Limited 

Ph: 07 3109 6731 

www.apeagers.com.au 

Black and White Cabs 

Ph: 07 3860 1800 

www.blackandwhltecabs. 

com.au 

WASTE MANAGEMENT 

Bottlecycler 

Ph: 0434 416 540 

www.bottlecyler.com

CURVE YOUR 

THINKING 

This year at AGE we invite you to “curve your thinking” 

around the possibilities of games, cabinets, services, 

technology solutions, and the future of the gaming 

industry. You can expect to see new hardware and 

technology, insight led venue management solutions 

and the industry’s most entertaining new content all 

on the one stand. 

Immerse yourself in our diverse portfolio that illustrates 

both choice and flexibility for your venue including 

cross-cabinet compatible content, venue configurable 

platforms and a range of commercial options that are 

accommodating to your strategy. We look forward to 

further strengthening our relationships with you and 

gaining your valuable feedback on our portfolio. 

See you on stand #100 

LEADING NEW THOUGHT. INSPIRING INNOVATION. PARTNERING WITH YOU.

QHA Review July 2017

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