Travel & Hospitality Awards | Europe 2017 | www.thawards.com

TRAVEL & HOSPITALITY 

2017 AWARDS 

EUROPE 

Awards Guide 

2017

Contents 

5 

Editors Letter 

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6 

Meet the team 

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7 

Judging Criteria 

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12 

Hotel Winners 

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68 

Tour & Activity Winners 

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100 

Full Winners List 

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2 3

EDITOR’S LETTER 

Welcome to the 2017 edition of the Europe 

Awards guide, part of global series, in this edition 

you’ll find our full list of hotel winner along with 

an in depth profile on a select few including the 

stunning Milos Breeze boutique hotel in Greece, 

the unique Grand Hotel Excelsior in Malta and 

the downright amazing Hotel Arts in Barcelona. 

Finding the perfect place to stay is only half the 

trip the other half is selecting the best things to do 

once you’ve made it and with our tour & activity 

winners you’ll find the best of the best. Diving 

companies, yacht charters and wine tours are but 

a few of our profiled winners. 

Katherine Lozell 

EDITOR-IN-CHIEF 

TEAM 

Dennis Mayhew 

CEO 

Raja Kamran 

MANAGING DIRECTOR 

Katherine Lozell 

EDITOR-IN-CHIEF 

Marcs Bacera 

ART DIRECTOR 

Craig Alexander 

AWARDS DIRECTOR 

Zoe Watkins 

DIRECTOR OF MARKETING 

Mark Tierney 

DIRECTOR OF SALES 

Emma Jade 

Jacqui Irvine 

Joseph Wilton 

SENIOR WRITERS 

Antoine Jackson 

Dave Chen 

SENIOR DESIGNERS 

Stanley Lucas 

Brian Anson 

Zack Ford 

Peter Clement 

Lindsay Evans 

AWARDS MANAGERS 

Brian Anson 

ACCOUNTS MANAGERS 

Stanley Lucas 

Costin Marcel 

Sarah Patel 

RESEARCH MANAGERS 

Harry Singh 

CREDIT CONTROLLER 

Data Administrators 

4 5

CRITERIA 

Location 

Location is one of the most important factors, but also one of the most subjective, 

as the ‘ideal’ is very much determined by the type of visitor and the type of 

hotel itself. However, there a few factors we take into consideration when 

determining the winners of location-based awards. The first is convenience; 

that is, hotels that are easy to travel to. Many of our winners in this category 

are in convenient locations, such as adjacent to airports, close to beaches or 

found in the heart of easy-to-navigate cities. We are always impressed when 

hotels go the extra mile to take the hassle out of traveling and offer such 

additional services as airport shuttles or car hire services. However, we’re 

always excited to come across a hotel that is, to use a familiar phrase, off-thebeaten-track. 

A hotel that can offer something a little different, in terms of 

natural surroundings, can make the difference between a good holiday and an 

incredible one. 

6 

7

Style & Design 

It is no question that style and design plays a big part in selecting our awards 

shortlist. A guest will form an opinion about a hotel as soon as they arrive so 

it is important to us that all our winners make those first impressions count. 

We’re certainly not partial to a particular period of architecture – but whether 

we’re judging a gothic castle or an environmentally friendly lodge, the criteria 

remains the same. We consider factors such as architectural features, use of 

materials, creation of spaces, décor and the overall feel. We love it when we 

find a hotel that tells a story though its design and construction, or offers a 

design that is sympathetic to the natural surroundings of its location. 

Facilities 

Award-winning guest rooms come in all shapes and sizes, but they all have 

one thing in common – a home-away-from-home feel. The comfort of the 

facilities on offer are of vital importance; we look for luxurious linens, stylish 

bathrooms and a coordinated colour scheme that work together to create 

a cohesive sense of relaxation. Additional touches, such as complimentary 

toiletries, free wi-fi or tea and coffee making facilities are always a bonus in 

making us feel welcome. We’re always impressed to find hotel rooms that 

embrace technology and offer amenities like tablets or smart thermostat 

systems, but this does not always necessarily trump the traditional – four poster 

beds, ornate fireplaces or antique furniture can add a touch of decadence to a 

hotel stay. 

8 9

Marketing 

In today’s modern age, a hotel or tour operator cannot rely on word of mouth 

to get their message out into the world. As social media has become a vital 

part of everyday life, we like to see companies that go the extra mile to engage 

with their guests, both past and future. Attractive and informative websites 

and engaging and honest content and what we look for when judging a 

company’s use of marketing; how well they display their services, how up-todate 

their content is, how well they get their brand message across, and, most 

importantly, how well their marketing can tempt us to go and see what they 

have to offer for ourselves. 

Excellence in Service 

Excellence in Service is an important category, as customer service can often 

be responsible for having guests return year after year. We look for the hotels 

and tour operators that go out of their way to please their guests, those that 

provide a personal level of service and take the time to get to know each visitor 

so that they might anticipate their every need. This can be something as simple 

as a 24-hour concierge desk, a hotel manager who offers a personal greeting 

or a tour guide who is happy to create bespoke private tours – but whatever 

it is, we are always pleased when we encounter staff that have been trained in 

the art of customer satisfaction. 

10 11

HOTEL 

WINNERS 

12 13

Austria 

Hotel Bristol –A Luxury Collection Hotel 

HOTEL 

Austria 

ArtHotel Blaue Gans 

HOTEL 

AWARD FOR EXCELLENCE IN SERVICE 

BOUTIQUE HOTEL 

Part of the Luxury Hotel Collection, Hotel Bristol is famed for its personalised service. Having been in operation 

since 1892, the hotel is one of the oldest in Vienna and a stay here is defined by traditional Viennese charm 

and a true celebration of the opulence of by-gone days. Located directly next to the historic Vienna Opera 

House, there is no better option than Bristol Hotel for those who wish to explore the city’s rich cultural heritage 

– and the hotel’s dedicated Luxury Collection Concierges will be your willing guides to Vienna. 

The concierge service is just one of many outstanding features offered by the hotel, which prides itself of offering 

service with a personal touch. Other special features include a limousine service, a 24-hour gym and spa and 

a ‘pet programme’ that allows your special friends to enjoy a luxury hotel stay too. However, our judges were 

most impressed by Hotel Bristol’s dedication to corporate social responsibility. The hotel has collaborated 

with a number of organisations, including UNICEF and the EcoQuality Label for Tourism, and is dedicated to 

protecting the environment. 

The oldest inn in Salzburg has been transformed into the city’s fashionable boutique hotel. Located in the 

Museum and Art District. Rooms are categorised by size, allowing guests to choose the exact room that meets 

their requirements and budget. Additionally, junior and maisonette suites are available, with unique architectural 

features and luxurious – yet understated – statement furniture pieces that add to the minimalist, tranquil 

atmosphere. And Blue Gans truly lives up to the name ‘ArtHotel’; you won’t find mainstream design features 

or mass-produced decoration here – the 14th Century hotel has embraced its historic design quirks and offers 

rooms and guest spaces designed by local artists and proudly displays over 120 pieces of original art. 

It is true that nothing at Blaue Gans is conformist, or unoriginal – each stay is sure to be defined by laid back 

luxury and unique experiences. Our judges were most impressed by the multiple dining options on offer, from 

laid-back, family style dining in the cellar restaurant to the stunning vaulted setting of the Gewölbe Restaurant. 

Hotel Name 

Hotel Bristol –A Luxury Collection Hotel 

Tel +43 1 515160 

bristolvienna.com 


Getreidegasse 41-43, 5020 Salzburg, Austria 

Tel +43 662 8424910 

blaue-gans.com 

14 15

Austria 

MyPlace - Premium Apartments City Centre 

APARTMENTS 

HOTEL 

Azerbaijan 

Hyatt Regency Baku 

HOTEL 

HOTEL 

Although you may be new to Vienna, this doesn’t mean that you must forgo that home-from-home feel. MyPlace 

City Centre offers outstanding temporary living in the heart of the city; comprising of 33 modern and fully 

furnished service apartments, residents can enjoy proximity to some of Vienna’s most favourite attractions 

without feeling like a tourist. Everything you may need to truly feel at home is provided; from free Wi-Fi to 

fully equipped kitchenettes, complete with luxury Nespresso coffee makers, large living spaces to lavish marble 

tiled bathrooms – MyPlace City Centre apartments offer an incredible alternative to a hotel while providing the 

added freedom of a secure and comfortable base in the city. 

A range of apartments, including executive suites and penthouses, are available, giving you the choice to select 

the ‘home-from-home’ that best suits your needs. A stand-out feature of MyPlace City Centre is the services of 

the day concierge service – an extra, luxurious touch who are on hand to make sure your stay goes as smoothly 

as possible. 

Upon arrival, our judges were immediately impressed with the location of this luxury five-star hotel. In a strategic 

position close to the city’s most exclusive entertainment and shopping areas of Nefchiler Avenue and 

Nizami Street, it also benefits from a proximity to Baku’s dedicated business district and Heydar Aliyev International 

Airport – making it the perfect option for those who seek to mix business with pleasure. 

Unwind in one of 159 luxury rooms and suites that feature a swimming pool, garden or city view. Hyatt Regency 

Baku’s spacious guestrooms and suites are fitted with every modern convenience required for a comfortable 

stay, such as generous work desks, luxurious beds and elegant baths. Guests on the Club Floors enjoy private 

concierge, usage of the boardroom and access to the business Club Lounge. 

One of the most popular business hotels in the city, Hyatt Regency Baku owes its reputation in the event industry 

to its upscale meeting rooms, great value meeting packages and personalised catering services. 

MyPlace - Premium 

Apartments City Centre 

Vorlaufstraße 3, 1010 Wien, Austria 

Tel +43 1 5131717 

my-place.at 


1033 Izmir Street, Baku, Azerbaijan 

Tel +994 12 490 1234 

baku.regency.hyatt.com 

16 17

Belgium 

Parkhotel Kortrijk 

HOTEL & RESTAURANT 

HOTEL 

Croatia 

Boutique Hotel Mauro 

BOUTIQUE HOTEL OF THE YEAR 

Located in the city of Kortrijk, Parkhotel is an outstanding destination of gastronomy. 

Parkhotel’s Bistro is the beating heart of the hotel and the most suitable location for both business and pleasure 

lunches and dinners. The restaurant specialises in seasonal French and Belgian cuisine while the fivecourse 

gourmand tasting menu is a standout experience. Although it offers an elegant setting, the bistro is also 

child-friendly; families will be impressed with the children’s menu and multi-purpose play area that will keep 

younger diners entertained between courses. 

Of course, it is not only the hotel’s restaurant that caught our judge’s attention; the amenities provided to 

guests are also of the highest standards. Parkhotel offers 155 rooms, including family and business rooms, 

which all come equipped with such amenities as satellite TVs, mini bars, direct dial telephone and complimentary 

Wi-Fi. Parkhotel also offers complimentary access to the Wellness Avenue which features and indoor pool, 

fitness centre and state-of-the-art spa. 

Just steps from the waterfront, in Poreč’s historic Old Town, sits Boutique Hotel Mauro. Guests will find themselves 

in good company; with commanding views of the famed island of St Nicholas and the Euphrasian Basilica 

that can be enjoyed from most of the bedrooms. In addition to beautiful views, the rooms also offer every convenience 

coveted by modern business and pleasure travellers, including air conditioning, LCD TVs and free 

Wi-Fi, while still maintaining the charming and intimate atmosphere of a boutique hotel. Elegant bathrooms 

are decorated with marble and equipped with shower stalls, and complimentary cosmetic supplies and toiletries. 

Hotel Mauro offers several services to help guests explore their incredible surroundings. Bike rentals are available 

to help visitors sightsee at their own pace, while organised excursions to destinations including Venice, 

the Bruni Islands, the Plitvice Lakes and the Baredine Cave are available to pre-book. Airport transfers and a 

transport service are also provided to ensure your stay is as stress free as possible. It is these little but welcome 

touches that make Boutique Hotel Mauro stand out as a premier boutique hotel in Croatia. 


Stationsplein 2, 8500 Kortrijk, Belgium 

Tel +32 56 22 03 03 

parkhotel.be 


Obala maršala Tita 15, 52440, Poreč, 

Croatia 

Tel +52 219 500 

hotelmauro.com 

18 

19

Croatia 

Palace Judita Heritage Hotel 

CLASSIC HOTEL OF THE YEAR 

Croatia 

Ethno Houses Plitvica Selo Deluxe 

RURAL HOTEL OF THE YEAR 

Heritage hotel by name – heritage hotel by nature. Palace Judita is a true celebration of Croatia’s rich history 

and culture; a blend of Romanesque, Gothic and Renaissance architecture, it is located in Split’s quaint Pjaca 

Square (also known as People’s Square) and offers views of Diocletian’s Palace and Croatia’s oldest bell tower. 

Guest rooms capture the essence of the hotel’s historic atmosphere; exposed-brick walls, hand-crafted furniture, 

parquet floors and decadent silk curtains are offset by modern conveniences such as air-conditioning, 

high speed internet and luxurious bathrooms with underfloor heating. Our judges were impressed with the high 

levels of comfort offered at Palace Judita, as demonstrated by extra-long king-sized beds, the finest Egyptian 

cotton linen and anti-allergen mattresses and pillows. 

In order to help visitors explore the historic surroundings of Split, hotel staff are more than happy to organise 

transfers, help guests purchase ferry and bus tickets and arrange sightseeing tours with reputable guides. 

Hotel Ethno Houses Plitvica Selo is situated in the heart of the National Park Plitvica Lakes and offers a rural 

getaway like no other. Marvel at the glorious natural attractions such as the famed ‘Big Waterfall’ and Lake Kojak 

during your stay at Ethno, a charming destination designed as a traditional Croatian village. This family-run 

resort provides exceptional experience through its rooms and suites, along with a restaurant and a wide range of 

additional services. Although guest bedrooms offer a charming, rustic air, with parquet flooring, oak-beam ceilings 

and beautiful mountain views, they also feature luxurious touches, such as personal hot tubs, flat-screen 

TVs and private terrace balconies. 

Facilities at Ethno include a fitness centre, spa and wellness centre (including sauna), children’s playground, 

games room and activities such as hiking, cycling, bowling and mini-golf. An incredible range of local cuisine is 

served, with room service and picnic lunches available on request. For visitors who wish to get to heart of rural 

Croatia, there is no better option than Ethno Houses Plitvica Selo. 

Palace Judita Heritage Hotel 

Narodni trg 4, Split, 21000, Croatia 

Tel +385 21 420 220 

juditapalace.com 

Ethno Houses Plitvica Selo 

Deluxe 

Plitvica selo, Lika-Senj County, 

53231 Croatia 

Tel +385911234175 

ethnoplitvice.com 

20 21

Croatia 

Royal Princess Hotel 

BEACH FRONT HOTEL OF THE YEAR 

Cyprus 

Alexander The Great Beach Hotel 

FAMILY HOTEL OF THE YEAR 

The Royal Princess Hotel, Importanne Resort’s flagship luxury hotel built in 2012, is located on Lapad peninsula, 

in Dubrovnik Old Town, and only a few steps from the beautiful Adriatic Sea. With exceptional amenities, 

along with a premium and dedicated service, The Royal Princess Hotel is the top choice for business guests and 

travellers alike. 

The Hotel’s suites all offer commanding and unique views of the sea. All 54 suites are decorated with particularly 

luxurious amenities so that each guest will experience an exceptional feeling of comfort and luxury. The 

uniqueness of the overall impression is topped with the enchanting views of the sea and the Mediterranean garden. 

In addition to enjoying relaxing spa treatments offered at the Royal Wellness & Spa and breathtaking views 

of the Adriatic Sea and the reefs, guests can practice their golf skills on the only golf simulator in Dubrovnik. In 

addition to an idyllic holiday, The Royal Princess offers a modern conference centre with a large congress hall 

and seven smaller halls, allowing meetings and events to take place against the impressive background of the 

Adriatic. 

The Alexander the Great Beach Hotel in Paphos, on the southwestern coast of Cyprus, is a luxurious hotel directly 

overlooking a ‘Blue Flag’ sandy beach. Built on an archaeological site dating back to 2000 BC, it is only 

a few minutes’ walk from the picturesque harbour and the centre of the prime resort of Paphos. 

Half and full board catering options are available, offering a high level of flexibility to those travelling with the 

family in tow. Enjoy a lavish breakfast and dinner in one of four themed restaurants and indulge in snacks, ice 

cream and a whole range of refreshments whenever the mood strikes. 

The Alexander the Great Hotel has a fully equipped kids’ club, featuring state-of-the-art computer systems including 

up to date internet stations and many games. Little Monsters Kids Club is located inside the hotel and 

is provided for children aged three to 12. The hotel also offers a decadent health club and spa, meaning that 

adults too can partake in a little fun. 

Alexander The Great 

Beach Hotel 

8102, Poseidonos Ave, Paphos, 

Cyprus 

Tel +357 26 965000 


Kardinala Stepinca 31 Dubrovnik 20 000 Croatia 

Tel +385 20440100 

hotelroyalprincess.com 

22 23

Cyprus 

Sentido Thalassa Coral Bay 

SEA VIEW OF THE HOTEL 

Czech Republic 

Sheraton Prague Charles Square Hotel 


Sentido Thalassa Coral Bay sits on the shores of the Aphrodite Coast, on the western coast of Cyprus. Coral 

Bay is renowned for its picturesque nature, and at Sentido you can soak up the beauty of the island while your 

every need is attended to. 

Be as lazy or active as you wish in the Cypriot paradise; a tennis court is available on the hotel grounds and 

four 18-hole golf courses are located nearby. The beachfront itself offers various water sports and activities, 

while the engaging hotel staff are at your disposal to help you with bicycles hire or rental cars to discover the 

coastline. But guests needed stray too far from their hotel rooms to soak up the sublime views; all 100 rooms at 

Sentido offer panoramic views of the ocean and all offer the highest range in facilities and amenities, including 

balconies, air-conditioning, luxury beds with pillow menus, free Wi-Fi and satellite TVs. 

Conveniently located on the edge of Prague’s Old Town, Sheraton Prague Charles Square is a bountiful boutique 

hotel where the traditional meets the modern. A range of spacious, light and airy rooms and suites are 

available, including family suites and executive rooms, with such thoughtful touches as 24-hour room service, 

coffee and tea making facilities, slippers and robes and Sheraton Signature Sleep Experience beds. 

This dedication to guests’ comfort and enjoyment can be found beyond the hotel’s rooms; a 24-hour gym and 

Finnish sauna are available to use free of charge for all guests, while the dedicated ‘Relaxation Area’ offers 

an opportunity to unwind and recharge in the private Jacuzzi, with a range of treatments and massages also 

available. Other services and facilities include a concierge desk and multilingual staff, 24-hour security a tour/ 

excursion service, dry cleaning, floral service, luggage storage and wheelchair access, all ensuring that every 

need is taken care of. 

Hotel Name 

Prague, 111 21, Czech Republic 

Tel +420 225 999 999 

sheratonprague.com 


8099 Coral Bay, Peyia, Cyprus 

Tel +357 26 881500 

sentidohotels.com 

24 25

Denmark 

Andersen Boutique Hotel 


France 

Résidence Santa Terra 

APARTMENTS OF THE YEAR 

At Anderson, design and art reign supreme. Located in the up-and-coming meatpacking district, guests will 

be at the heart of Copenhagen’s trendy bar, restaurant and nightlife scene, and the vibrant and colourful 

atmosphere of Anderson’s surroundings have seeped into the way of life at this effortlessly stylish hotel. All 

73 guest bedrooms and suites are uniquely decorated and feature wallpaper, cushions and curtains by the 

Designers Guild. Regardless of whether you opt for the cosy setting of a standard room, the more spacious 

brilliant deluxe rooms, or the junior suite, which provides ample room for families and large parties, guests 

are sure to impressed with the high attention to detail and the little extra touches designed to make each stay 

magical and unique. In addition to modern facilities, guests can enjoy complimentary Molton Brown toiletries, 

a delicious breakfast buffer and ‘Concept 24’ – the ability to check out late without incurring any additional 

charges. And although a small hotel, the service rivals that of a much larger establishment; guests can enjoy 

same-day dry cleaning, wake up calls, a daily complimentary wine hour, bike rental and high-speed internet 

access. 

Enjoy an exclusive experience in the historic skiing resort of Tignes, one of the most beautiful skiing destinations 

in Europe. The Santa Terra apartments are located in the village of Brévières, a peaceful destination that 

still evokes the character and spirit of the French mountain villages of old. Skiing and other winter sports are 

available all year round - making this a highly exclusive and sought-after destination. Santa Terrra comprises of 

just 32 up-scale apartments, the perfect choice for the most discerning of thrill seekers. 

Our judges were extremely impressed by the overall look and design of the apartments at Santa Terra. The 

prominent use of wood and stone creates a rustic, heartening atmosphere enhanced by such features as open 

fireplaces. However, although traditional in style, each apartment is equipped to deal with the demands and 

needs of its 21st Century guests; fully equipped kitchens and dining rooms, luxury lines, flat screen TVs and 

Wi-Fi are all provided to ensure your comfort. Apartments are available for four to ten guests, making them the 

perfect option for larger parties who seek privacy and tranquillity in the heart of the French Alps. 


Helgolandsgade 12, 1653, 

København V, Denmark 

Tel +45 33 31 46 10 

andersen-hotel.dk 


Les Brévières, 73320 Tignes, France 

Tel +33 4 79 09 63 80 

santaterra.fr 

26 27

France 

Hôtel Barrière Le Royal La Baule 

HOTEL & RESTAURANT OF THE YEAR 

France 

Château de la Messardière 

CHÂTEAU OF THE YEAR 

Our first viewing of Hôtel Barrière Le Royal La Baule conjured up the idea that the splendour of Versailles 

had met the style of the 21st Century. Located in beautiful Brittany, every inch of this hotel has been designed 

with relaxation in mind, from the soft, luxurious interiors by Chantal Peyrat (who took her inspiration from 

the sparkling salt lakes of Guérande) to the peaceful atmosphere of the Thalasso Spa and, of course, the three 

incredible on-site restaurants. Few who visit here will be able to resist the urge to indulge in opportunities to 

pamper oneself. 

Eighty-seven rooms and suites are available, from the superior room, complete with balcony and sea views, to 

the royal suite, which boasts two walk-in wardrobes and a chromotherapy and balneotherapy bath. However, the 

crowning glory at Hôtel Barrière Le Royal is its gastronomic delights; savour regional specialities and healthy 

options at Le Fouquet’s from a menu developed with Pierre Gagnaire, or dine on fresh fish and seafood platters 

in the beachfront Le Pontin. 

Château de la Messardière offers its guests the chance to life a life of understated luxury, the Saint Tropez way. 

Our judges were struck by the five-star service on offer at Saint Tropez’s largest hotel and, regarded as a ‘genuine 

institution’ of the French Riviera, this 19th Century château offers an incomparable introduction to this 

famed holiday destination. 

The château offers 57 suites and 60 rooms, including a range of ‘exceptional suites’ that are personally serviced 

by staff dedicated to your needs during the duration of your stay. Further to extensive refurbishment work, all 

guest rooms now offer whirlpool baths, with a choice of terrace or balcony and outstanding views of the natural 

scenery. 

Guests can lose themselves in the perfectly manicured 25-acre grounds, luxuriate beside the pool and dine on 

the most exquisite fare in one of the château’s three restaurants. Château de la Messardière truly embodies the 

sense of Riviera hospitality, elegance and decadence. 

Hôtel Barrière Le Royal La 

Baule 

6 Avenue Pierre Loti, 44500 La 

Baule-Escoublac, France 

Tel +33 2 40 11 48 48 

hotelsbarriere.com 


2 Route de Tahiti, 83990 Saint-Tropez, 

France 

Tel +33 4 94 56 76 00 

messardiere.com 

28 29

Germany 

Althoff Seehotel Überfahrt 

HOTEL OF THE YEAR 

Germany 

Innside by Meliá Düsseldorf Hafen 

MODERN HOTEL OF THE YEAR 

Althoff Seehotel Überfahrt offers visitors the chance to relax in the heart of nature. Located in the sublime Tegernsee 

Valley, the hotel blends German traditions with modern hospitality, resulting in a five-star stay on the 

banks of Lake Tegernsee. 

All bedrooms and suites have been designed to reflect the Alpine countryside; gentle pastel colours, soft linens 

and the finest natural materials are in harmony with the sweeping views of the lake or the mountains. Comfort 

is guaranteed thanks to a range of top-quality amenities, including rainfall showers, complimentary toiletries 

from PENHALIGON London and king-sized beds. In addition to the views and the outstanding service provided, 

our judges were most impressed with the cuisine available at Restaurant Überfahrt. One of the top culinary 

destinations in all of Germany, it is the only establishment in Bavaria to win three Michelin stars and thus a 

table is highly coveted. Drawing inspiration from local produce, head chef Christian Jürgens bridges the gap 

between traditional, rustic fare and transcendent sophistication. 

What is most surprising about a stay at Innside by Meliá Düsseldorf Hafen is the juxtaposition between old and 

new. The hotel is located inside the Colorium, one of the hippest and most iconic buildings in Düsseldorf - and 

yet is just a short district from the city’s historic centre. However, it’s clear the Colorium is a symbol of Düsseldorf’s 

future and nowhere is this celebrated better than Innside. 

The hotel offers many open plan rooms and suites characterised by a clean, understated design and sleek furnishings 

– minimalist yet relaxing spaces that are particularly suited to guests travelling on business. Twin or 

double beds are available on request. A fully serviced gym and sauna is available, in addition to two meeting 

rooms that can cater for up to 80 people. For the best views of the city, our judges recommend an evening of 

drinks The VIEW SkyLounge & Bar, that provides an outstanding panorama of the harbour and the city beyond, 

in addition to classic cocktails and traditional German dishes reinvented. 


Überfahrtstraße 10, 83700 Rottach-Egern, 

Germany 

Tel +49 8022 6690 

seehotel-ueberfahrt.com 

Innside by Meliá 

Düsseldorf Hafen 

Speditionstraße 9, 40221 Düsseldorf, 

Germany 

Tel +49 180 2 121723 

melia.com 

30 31

Greece 

Lotus Inn 

CITY HOTEL OF THE YEAR 

The definitive feature of Lotus Inn its location. Located in the very centre of Athens, in the popular Monastiraki 

area, guests can enjoy proximity to the historic highlights of Athens as well as the best nightlife and entertainment 

spots. A metro and train station is conveniently located just 50 metres from the building, providing easy 

access to and from the airport or port. 

An extension of the popular Athens Lotus Hotel, Lotus Inn is housed in a quaint neoclassical building and 

offers just ten sound-proof rooms, providing a more laid-back introduction to the city. Guest rooms feature 

beautiful wooden floors, modern and luxurious bathrooms, beds from Coco-Mat company and offer such amenities 

as air-conditioning, complimentary toiletries, flat-screen TVs and Wi-Fi internet access. The junior suite 

provides enhanced comfort and privacy, with its own private elevator, a jacuzzi and terrace and outstanding 

views of Acropolis. 

Lotus Inn 

90 Ermou, Athens, 10555, Greece 

32 33

Greece 

Milos Breeze Boutique Hotel 


Greece 

Vedema, a Luxury Collection Resort, Santorini 

RESORT OF THE YEAR 

Perched on a cliff and offering panoramic sea views, the four-star Milos Breeze Boutique Hotel is the perfect 

choice for those who prefer understated finery and a more laid-back approach to travelling. Located in Pollonia, 

Milos Breeze offers minimal, Cycladic-style accommodation and traditional Greek architecture. 

All guest bedrooms at Milos Breeze open to a balcony or terrace and include a flat-screen satellite TV, free 

Wi-Fi, a mini bar and a laptop safe. Each room features a luxurious bathroom with branded toiletries, slippers 

and hairdryer. For that extra touch of luxury, some rooms come with their own private pool or spa bath. Guests 

can start their day with a rich breakfast including Greek yogurt, organic honey and traditional flavours, served 

daily at the sea-view terrace, before venturing out to explore the nearby Pollonia beach and the surrounding 

restaurants, bars and shops. 


Pollonia, Milos, Cyclades, Greece 

Tel +30 22870 41084 

milosbreeze.gr 

A shining star in the Luxury Collection group, Vedema Resort has as evolved from a 400-year-old wine cellar 

and a 100-year-old mansion into an authentic, Cycladic-styled property. Tucked away within the medieval village 

of Megalohori, Vedema is dedicated to meeting the needs of seasoned travellers, and the resort has gain a 

reputation for serving as a luxurious and intimate retreat. Nestled on the western side of the island, it is encircled 

by vineyards and overlooks the Aegean Sea. 

The architecture and design of the resort pays homage to the local fortified village. Rooms and suites make use 

of such traditional design features as cool marble floors, light, bright colours and private balconies to create 

spaces that are all at once traditional and contemporary. The overall resort experience can be characterised as 

tranquil. The world class Asian Spa offers a range of decadent treatments, while the culinary experiences available 

are truly incredible. The Cavana Bar, found in the 400-year-old catacombs beneath the resort, is certainly 

a must. Sample hand-picked wines and enjoy a personal wine-tasting session. 

Vedema, a Luxury Collection 

Resort, Santorini 

Megalohori, Santorini 84700, Greece 

Tel +30 22860 81796 

vedema.gr 

34 35

Hungary 

Budapest Marriott Hotel 


Ireland 

The Westbury Hotel 


Our judges were most impressed with the contemporary atmosphere of the Budapest Marriot Hotel. Its prime 

location on the banks of the Danube River offers easy access to the best sites and experiences of Budapest. 

When not exploring Hungary’s capital attractions, relax in a spacious and thoughtfully decorated hotel room; 

each one provides magnificent views of the Danube River, luxury bedding, a flat-screen TV and a newly renovated 

bathroom – perfect for taking the weight off after a long day of sightseeing. 

In addition to beautifully appointed rooms, Budapest Marriot Hotel offers an incredible Mediterranean grill 

and the sophisticated AQVA Lounge Bar, the perfect place to begin a night on the town. The hotel makes it 

easy to stay in shape while visiting downtown Budapest, thanks to a fitness centre with supervised classes; sauna, 

whirlpool and jacuzzi for heightened relaxation. Those travelling on business will also find their needs well 

catered for, thanks to over 17,000 square feet of space dedicated to meetings and events. 

Part of the luxurious Doyle Collection, a stay at the Westbury Hotel is characterised by understated luxury and 

exceptional service. Located in Dublin and designed to the highest starts, the Westbury Hotel’s 178 Guest 

Rooms and 27 Suites are furnished with custom-woven Irish wool carpets, soft mohair-covered George Smith 

chairs and sumptuous silk blackout curtains – a tranquil colour palate that soothes the senses. 

The Westbury is famed for its afternoon tea, but these are not the only dining options on offer; the WILDE 

bar and grill serves the best in traditional Irish cuisine with a contemporary twist, while the Sidecar bar, a 

1930’s-inspired cocktail bar, allows guests to step back in time to a decadent setting. Not just for adults; The 

Westbury offers a dedicated children’s service, including a teddy bear’s afternoon tea and other fun, familyfriendly 

activities. 


Apaczai Csere Janos u. 4. Budapest 1052 Hungary 

Tel +36-1-486 5000 

marriott.com 


Grafton Street, Dublin 2, Ireland 

Tel +353 1 679 1122 

36 37

Ireland 

Park Hotel Kenmare 


Ireland 

The Dawson Hotel and Spa 

HOTEL & SPA OF THE YEAR 

The acclaimed Park Hotel Kenmare overlooks the tranquil Kenmare Bay. A five-star establishment, it regularly 

plays host to the world’s most discerning of travellers and as such is well-skilled in the art of creating extraordinary 

experiences. 

Accommodation at Kelmare is offered in a range of 46 rooms and suites. Each room is individually furnished 

with rich fabrics, interesting art works and unique and personally selected antiques, reflecting the long heritage 

of the building and adding an extra touch of class and comfort. Superior rooms offer small sitting areas and are 

very comfortable for a short stay or guests travelling solo, while deluxe rooms boast fantastic views of the lake. 

In addition to the beautiful guest accommodations, our judges also noted the superiority of the dining options 

at Kelmare, an establishment that is regularly lauded as having the one of the best restaurants in Ireland. Led 

by chef James Coffey, The Dining Room offers local, seasonal produce, outstanding service and a beautiful 

setting, while more relaxed fare can be enjoyed on the terrace. 

The Dawson Hotel and adjoining Dawson Spa are ideally located on Dawson Street in the heart of Dublin’s city 

centre, between Trinity College and St. Stephen’s Green. It also boasts proximity to the city’s main shopping 

district of Grafton Street – but our judges are sure that your attention will be fully captivated by this premier 

establishment. 

The Dawson has just 36 rooms (including one suite) which makes for an exclusive, quiet experience. The décor 

has been carefully designed to reflect the building’s Georgian heritage, with sumptuous fabrics and grandiose 

furniture, in addition to such amenities as free Wi-Fi, flat screen TVS and luxurious bathrooms. But it is the 

onsite spa that will really capture your interest; a full range of treatments, including massages, facials and beauty 

essentials are offered by a professional team of therapists, while the spa is also proud to offer the world’s first 

selection of certified organic-based products. The products in the Voya range contain extracts from organic 

wild seaweed which has been sustainably hand harvested, and are sure to soothe and relax every lucky visitor. 


Shelbourne St, Kenmare, Co. Kerry, Ireland 

Tel +353 64 664 1200 

parkkenmare.com 


35/36 Dawson Street, Dublin2, Dublin, Ireland 

Tel +353 1 612 7900 

thedawson.ie 

38 39

Ireland 

Druids Glen Resort 

COUNTRY HOTEL OF THE YEAR 

Italy 

Boutique Hotel Helios 


The five-star Druids Glen Hotel & Golf Resort offers the perfect blend of nature and luxury. Set in 400 acres of 

countryside between the Wicklow Mountains and the Irish Sea, our judges were immediately captured by the 

prevailing peace and serenity. 

Druids Glen offers just 145 spacious guestrooms and suites, all of which have been recently refurbished to the 

highest standards. Natural colours and soft shades evoke the sense getting back to nature, while luxury amenities, 

which include complimentary L’Occitane toiletries, robes and slippers, flat screen TVS, tea and coffee 

making facilities and high-speed Wi-Fi guarantee heightened comfort. 

The hospitality on offer is a high point of a stay at Druids Glen; the sumptuous Hugo’s Restaurant boasts 2 AA 

rosettes, while a private dining room is available for special occasions, meetings and events. And of course, one 

cannot visit a renowned golf resort without testing their skills on the green; Druids Glen offers two champion 

courses and a golf academy so that beginners needn’t miss out on the action. 

Although a fairly new establishment, Boutique Hotel Helios is already making a name for itself as a premier 

establishment in Sorrento. Just a short walk from the popular town, the four-star hotel has been transformed 

from a traditional Italian villa into a sumptuous yet laid back option for travellers who prefer understated luxury. 

Boutique Hotel Helios offers incomparable views of Mount Vesuvius and the Bay of Naples beyond, in addition 

to charming vistas of the old fishing village of Sorrento. However, the view is only one reason to stay here; outstanding 

facilities, excellent hospitality and a private beach (complete with sunbeds and chairs that are available 

to rent) are just some of the other pleasures on offer. 

Guest rooms are elegantly furnished in the traditional Mediterranean style, embellished with locally made furniture 

and offering all the modern amenities one would expect from a four-star hotel. The premium rooms are 

particularly coveted, in thanks to the private balconies and hot tubs that overlook the beautiful bay. 


Leabeg Upper, Newtown Mount Kennedy, Co. 

Wicklow, Ireland 

Tel +353 1 287 0800 

druidsglenresort.com 


Via Capo, 33, 80067 Sorrento NA, Italy 

Tel +39 081 807 4834 

hotelheliossorrento.com 

40 41

Italy 

Sheraton Parco De’ Medici Rome Hotel 

UNIQUE LUXURY HOTEL OF THE YEAR 

Italy 

Golf Hotel Punta Ala 


Sheraton Parco De’ Medici Hotel offers a much-needed respite from the liveliness of Rome. Located on the 

southern outskirts of the city, Parco De’ Medici offers all of the finery one would expect from a Sheraton hotel, 

but with a unique Italian flair; beautiful architecture abounds, with high, wooden ceilings, marble floors and 

mosaic detailing. This attention to detail extends to the service provided, including 24-hour front desk and 

concierge service, valent service. Facilities at the hotel include seasonal outdoor pools, a signature Sheraton 

fitness suite and a limousine and care rental service. 

817 rooms and suites are available, with sweeping views of the gardens, pools or nearby golf courses. Each of 

the sumptuous rooms offer signature Sheraton beds, private sitting areas and terraces, individual climate control 

settings and 24-hour room service. Parco De’ Medici also offers an incredible six unique dining options, 

from the casual Borgia bar and coffee shop to the beautifully appointed Savoia restaurant. This hotel offers a 

different, more relaxing, and effortlessly luxurious way to experience Rome. 

Golf Hotel Punta Ala is a resort of long-standing renown, set in one of the most beautiful areas of Italy. Located 

in the Maramma region of Tuscany, on the Tyrrhenian coast, Golf Hotel Punta Ala invites guests to luxuriate 

and be pampered in an atmosphere of complete tranquillity. The hotel offers five distinct categories of room, 

though they are equally comfortable and elegant. Windows and balconies offer a view of the beautiful gardens 

or the sea, while some of the suites provide direct access to the hotel’s swimming pools and gardens. With 

modern conveniences, soft pastel colours and light, clean décor, guests are sure to feel rested and revitalised. 

As our judges discovered, gourmands are sure to appreciate a stay at Golf Hotel Punta Ala. Michelin starred 

chef Andrea Ribaldone designed and created a new hotel food concept for the hotel, a food philosophy based 

on three ideas; Fresh, Simple and Italian. Indulge in the finest regional tastes and flavours in a beautiful, sunny 

restaurant that overlooks the hotel grounds. 

Sheraton Parco De’ Medici Rome Hotel 

Via Salvatore Rebecchini, 39, 00148 Roma, Italy 

Tel +39 06 65288 

sheratonparcodemedicirome.com 


Via del Gualdo, 2, 58040 Punta Ala, Castiglione 

della Pescaia GR, Italy 

Tel +39 0564 9401 

golfhotelpuntaala.it 

42 43

Kosovo 

Swiss Diamond Hotel Prishtina 


Malta 

Grand Hotel Excelsior 


Although a small, largely overlooked country in Europe, Kosovo certainly isn’t lacking in luxurious experiences. 

Offering five-star hospitality and a highly personalise service, the hotel was designed with the guests’ convenience 

and comfort in mind. Visitors can relax in the most sumptuous of guest accommodations, featuring 

sumptuous materials, grandiose furniture and Italian marble bathrooms – our judges were in agreement that 

Swiss Diamond Hotel Prishtina offers rooms and suites that are fit for royalty. 

The exclusive cigar club is the perfect place to relax with business associates, while the Iliria Restaurant, offers 

a magnificent range of Mediterranean and local dishes that are created from the freshest ingredients. A popular 

feature of the hotel is the medical centre and spa, where guests can indulge in a range of treatments and facilities, 

including Turkish baths, an ice cave and salt room, in a decadent setting inspired by the Roman baths of 

old. 

A premier option in Valletta, the Grand Hotel Excelsior is ideally located on the doorstep of a UNESCO World 

Heritage Site – the Capital City of Valletta, with all its major attractions, culture, art treasures, and historical 

architectural gems. Offering breathtaking views of Marsamxett Harbour, its prime location also allows for easy 

access to the Maltese islands. 

To complement its unbeatable location, Grand Hotel Excelsior offers an unrivalled range of accommodation 

that is perfect for both business trips, family holidays and romantic getaways. Exuding an overwhelming sense 

of style and grandeur, the Grand Hotel Excelsior offers 429 rooms and suites, all elegantly appointed with 

exquisite comforts and the latest technological amenities, ensuring its status as Valletta’s most prestigious 

address. With King-sized beds, opulent bathrooms, ergonomic workstations, satellite TVS and tea and coffee 

making facilities, every day spent here will be on spent in ultimate comfort. Our judges were also impressed 

with the Grand Hotel Excelsior’s commitment to environmental conservation; the establishment is proud to 

have received eco-certification from the Malta Tourism Authority. 

Swiss Diamond Hotel Prishtina 

Sheshi Nëna Terezë p.n, Prishtinë 

Tel +381 38 220000 

sdhprishtina.com 


Great Siege Road, Floriana FRN1810, 

Malta 

Tel +356 2125 0520 

excelsior.com.mt 

44 45

Netherlands 

Waldorf Astoria Amsterdam 


Netherlands 

Boutique Hotel Notting Hill 


Step back in time to the 18th Century and enjoy an elegance on the iconic Herengracht. Waldorf Astoria Amsterdam 

is located in former palaces, renovated to create an elegant 93-room hotel steeped in history and characterised 

by the signature Waldorf service. 

Our judges were incredibly impressed with the guest rooms and suite; spacious, airy, with a light and delicate 

décor, they offer an effortlessly luxurious space in which to relax and unwind. The hotel offers a range of services 

to maximise your comfort and anticipate your every need, including a laundry service, concierge service and 

dedicated business centre, while guests can indulge in massages, a hammam steam room and sauna in the fully 

appointed spa. To further heighten the Waldorf experience, the hotel offers three remarkable restaurants that 

serves everything from classic afternoon tea to gastronomic international cuisine. 

Boutique Hotel Notting Hill pride itself on its friendly and personal service. A four-star design hotel, our judges 

were impressed with its home-away-from-home feel and a cosmopolitan atmosphere perfectly suited for discerning 

international globetrotters. The blend of classic elements, modern facilities and historic features make 

this former governmental building an undiscovered treasure of Amsterdam. 

Each of the 71 guest rooms is designed with a boutique-like flair with the modern comforts, technology and 

amenities you would expect from a high-class boutique hotel. Each room has a LED-TV, Nespresso coffee 

machine and tea making facilities, telephone with iPhone connection and lush bathrobes and slippers, all offset 

by a high-quality level of service provided by attentive staff always prepared to assist with your needs. The 

hotel restaurant, Brasserie London, offers breakfast, freshly ground coffee and tea with delicious cakes, lunch, 

afternoon tea and dinner. The restaurant is the place to be on a warm, sunny evening; enjoy picturesque views 

of Amsterdam’s famous canals and soak up the city’s history in style. 


Herengracht 542-556, 1017 CG 

Amsterdam, Netherlands 

Tel +31 20 718 4600 

waldorfastoria3.hilton.com 


Westeinde 26, 1017 ZP Amsterdam, Netherlands 

Tel +31 20 523 1030 

hotelnottinghill.nl 

46 47

Netherlands 

Yays Bickersgracht Concierged Boutique Apartments 

APARTMENTS OF THE YEAR 

Norway 

The Thief 

HOTEL 

HOTEL 

Our judges agree with the motto at Yays Bickersgracht Concierged Boutique Apartments – that the best way to 

get to know a city is to live it. And with Yays, guests are given the keys to boutique apartments in Amsterdam’s 

most characteristic neighbourhoods, in proximity to the shops, restaurants and favourite local haunts not found 

in the guide books. With Yays, you’re given the opportunity to live like a local. Apartment options range from 

studios, which are perfect for those travelling on business or making a shorter trip, to family suites and deluxe 

suites, with ample space for a heightened sense of home-style comfort. Tastefully decorated, with the all the 

conveniences you would expect at home, these apartments provide the perfect base for exploring the city. And 

all Yays locations have a concierge available 24/7 to provide you with all the local knowledge you will need, 

whether it’s transportation advice, inside knowledge on how to scoop a reservation at the city’s most exclusive 

restaurants or how to find the best shopping destinations, your local concierge will be happy to impart their 

knowledge and help you live like a local. 

Situated at the water’s edge in Tjuvholmen, Oslo, The Thief is surrounded by modern buildings, fascinating art 

galleries and chic restaurants and bars. However, this luxurious design hotel does not simply rely on its illustrious 

surroundings to provide a tempting stay for guests. Most of the hotel’s 118 rooms offer fantastic views, 

with interiors inspired by contemporary art and featuring hand-picked art selected by The Thief’s very own 

art curator. All rooms offer king-size beds and designer linens, floor-to-ceiling windows and balconies, and 

rainforest showers. Amenities include Nespresso machines, Geneva sound systems and free wireless internet, 

creating stylish yet comfortable individual havens. 

The hotel’s rooftop restaurant and bar provide exquisite views across the Oslo Fjord and serves up locally-caught 

seafood. situated at the water’s edge in Tjuvholmen, Oslo. Thief Spa perfectly encapsulates wellness traditions 

from across the globe and refines them all under one roof; enjoy Turkish hammam, Moroccan rhassouls and 

German aufgusse in an intimate setting inspired by the natural landscapes of Norway. 

Yays Bickersgracht 

Concierged Boutique 

Apartments 

Bickersgracht 1, 1013 LE Amsterdam, 

Netherlands 

Tel +31 20 214 9940 

yays.com 

The Thief 

Landgangen 1, 0252 Oslo, Norway 

Tel +47 24 00 40 00 

thethief.com 

48 49

Portugal 

Vila Vita Parc Resort & Spa 

BEACH FRONT HOTEL 

HOTEL 

HOTEL 

Portugal 

Martinhal Sagres Beach Family Resort Hotel 

RESORT 

Vila Vita Parc celebrates the very best of the Algarve. Accommodation comes in various shapes and sizes, from 

chic, sea-inspired rooms and suites with ocean-view terraces to spacious whitewashed villas with private pools – 

and all are located within the resort’s oceanfront clifftop grounds amid 54 acres of subtropical gardens. Guests 

can expect a sophisticated air of luxury and superb views of the parkland or Algarve coastline, as well as modern 

conveniences such as Bluetooth speakers, LCD TVs and complimentary Wi-Fi access, amongst other features. 

Vila Vita also offers a collection of private villas that offer the same five-star amenities with added privacy and 

personal staff. 

The Algarve’s Martinhal Sagres Beach Family Resort Hotel proudly bills itself as one of the finest family resorts 

in all of Portugal. Our judges were impressed by the resorts belief that families deserve a touch of luxury just as 

much as any other type of traveller, and thus offer only the highest standards in rooms and amenities. An incredibly 

wide range of accommodation choices are on offer, from lavish hotel rooms and independent apartments 

to luxury villas and design houses, allowing guests to choose the option that best suits the need of their whole 

family. 


Rua Anneliese Pohl, Alporchinhos, 

8400-450 Porches, Portugal 

Tel +351 282 310 100 

vilavitaparc.com 

Martinhal Sagres Beach Family 

Resort Hotel 

Q.ta do Martinhal, 8650-908 Sagres, Portugal 

Tel +351 282 240 200 

martinhal.com 

50 

51

Portugal 

InterContinental Estoril 

HOTEL 

Romania 

Sky Blue Hotel & Spa 

HOTEL 

SEA VIEW HOTEL 


Set on the ‘Portuguese Riviera’, InterContinental Estoril offers a modern and effortlessly stylish way to experience 

Estoril and nearby Lisbon. Rooms and suites are designed with a contemporary air, featuring cool colours 

and spacious balconies or terraces that overlook the sea. Such a contemporary setting requires thoroughly 

modern amenities, and guests can enjoy such facilities as free W-Fi, luxury bathrooms featuring chromotherapy 

showers and smart TVs. 

For the very best views, opt for an executive room, which feature floor-to-ceiling windows and breathtaking 

vistas of the Atlantic, and offer such additional benefits as access to the highly exclusive Club Lounge. 

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula tatquam in 

sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus prordiem. Maret 

virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii imedepe rfitem vena, sid sum nos 

hae con tus aut conum inclessimuli poententris. vesilicam et vite aces hos int? Sum qua quidit; none cut vicerfec 

ta de nicae, sili sedella det ausa dem ignam. 

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent? Bondis 

bonsuludem co et 


Av. Marginal 8023, 2765-249 Estoril, 

Portugal 

Tel +351 21 829 1100 

estorilintercontinental.com 


Str. Principala, Nr.1 Paulestii Noi, 

Ploiești 107400, Romania 

Tel +40 374 466 141 

skybluehotel.ro 

52 

53

Spain 

Hotel Arts 

HOTEL 

Spain 

Hotel Maria Cristina, San Sebastian 

HOTEL 

HOTEL 


Overlooking the city of Barcelona and the Mediterranean Sea, Hotel Arts blends outstanding service and amenities 

with arresting architecture to create a unique hotel offering in one of the most artistic cities in the world. 

Designed by renowned architect Bruce Graham in honour of the 1992 Olympic Games, Hotel Arts offers 483 

luxury rooms and suites, characterised by sweeping views, luxurious furniture and lines and state-of-the-art 

entertainment systems. 

The hotel boasts a team of dedicated travel concierges, and our judges were impressed by their commitment to 

creating tailor-made experiences and itineraries for their guests. 

First opened in 1912 and now part of the Luxury Collection, the restored Hotel Maria Cristina has long been 

linked to the history of San Sebastian. However, despite its historical ties, the hotel firmly has its eye on the 

future, and this is apparent in its dedication to providing outstanding hospitality. 

Guest rooms offer a sophisticated palette of greys, whites and purples, the rooms are a quiet haven of luxury, 

style, and technology. The hotel’s suites are particularly impressive; enjoy dramatic views in the river view suite, 

relive history in the famed Better Davis suite or live like royalty in the luxurious rooftop royal terrace suite. 

Hotel Maria Cristina, 

San Sebastian 

República Argentina Kalea, 4, 20004 

Donostia, Gipuzkoa, Spain 

Tel +34 943 43 76 00 

hotel-mariacristina.com 

Hotel Arts 

Carrer de la Marina, 19-21, 08005 Barcelona, Spain 

Tel +34 932 21 10 00 

hotelartsbarcelona.com 

54 

55

Turkey 

Ottoman Palace Thermal Spa & Congress 


HOTEL 

Turkey 

Green Nature Diamond 

RESORT 

HOTEL 

The Ottoman Palace offer only the finest in luxury amenities. In addition to sumptuous fabrics and furniture, 

rooms also offer such modern amenities as plasma TVs, 24-hour room service and wireless internet connection. 

Suites and King Suites are also available for those who value an additional sense of space and privacy. To 

ensure the needs of all guests are well met, Ottoman Palace offers a range of outstanding facilities, including 

a large space centre, hairdressing salon, games room, a TV lounge, shopping facilities and conference centre. 

Three restaurants and cafes are available, allowing guests to indulge in a decadent menu of traditional Turkish 

and international cuisines. With a dedication to providing outstanding service, guests can relax and soak up the 

richness of the Ottoman Empire. 

Experience the beauty of nature at Green Nature Diamond resort and enjoy the benefits of a private Blue Flag 

Beach. As a leading resort, Green Nature Diamond offers a wide range of facilities and provides everything 

you’ll need to enjoy a relaxing holiday. Three standard dining options are on offer, including four fantastic a la 

carte restaurants and seven bars, ranging from the laid-back pool bar to the exclusive Il Volo beach bar. When 

not relaxing by the pool or taking advantage of the award-winning beach, guests can luxuriate in the spa and 

wellness centre. Offering a gym, health club, and La Via Spa (complete with steam room, salt room and Thai 

massage room) Green Nature Diamond offers the perfect setting for a relaxing holiday beside the sea. 

Ottoman Palace Thermal Spa & Congress 

Güngör Uydukent Antakya, 31000, Turkey 

Tel +90 326 255 16 16 

antakyaottomanpalace.com 


Siteler Mahallesi, Cumhuriyet Blv. 

No:9, 48700 Marmaris/Muğla, Turkey 

Tel +90 444 7 601 

greennaturediamond.com 

56 

57

England - UK 

Mandarin Oriental Hyde Park 

HOTEL 

England - UK 

Roxbro House 

HOTEL 

HOTEL 

BED & BREAKFAST 

Mandarin Oriental Hyde Park perfectly encapsulates the idea of luxury living in the British capital. Boasting a 

prestigious Knightsbridge address and overlooking London’s most famous of parks, this five-star hotel exceeded 

our requirements to win Hotel of the Year. 

Having undergone a recent refurbishment, Mandarin Oriental Hyde Park now offers rooms and suites that 

are all at once decadent yet understated. Featuring light, luxurious materials, contemporary furnishings and 

thoughtful touches such as bathroom products by Miller Harris and exclusive hair products by Jo Hansford, 

guests can guarantee a stay that exudes comfort and style. Home to two stunning restaurants and a stunning bar, 

Roxbro House is not your typical bed and breakfast. An intimate, five-star ‘Bijou’, it offers the very best in 

luxury accommodation, while offering a level of personal service that rivals that of larger establishments. Set 

in the picturesque medieval village of Warkworth in Northumberland, it occupies an enviable position directly 

opposite its 12th Century castle. 

Offering just six guest rooms and suites, (including two rooms that can be booked together which in effect 

offers the privacy of an entire floor) each guest space is individually decorated, with sumptuous colour palates 

and hand-selected antique furniture inspired by the grandeur of Victorian England. . 

Mandarin Oriental Hyde Park 

66 Knightsbridge, 

London SW1X 7LA, UK 

Tel +44 20 7235 2000 

mandarinoriental.com 

Roxbro House 

5 Castle Terrace, Warkworth, Alnwick NE65 0UP, UK 

Tel +44 1665 711416 

roxbrohouse.co.uk 

58 

59

Wales - UK 

Hilton Cardiff 

HOTEL 

Scotland - UK 

Norton House Hotel & Spa 

HOTEL 

HOTEL 

HOTEL & SPA 

The Hilton brand has long been synonymous with excellence, and this is no exception at Hilton Cardiff. Located 

directly opposite Cardiff Castle, guests can enjoy proximity to the popular St David’s shopping centre, 

Millennium Stadium and the beautiful Cardiff Bay. You will also find everything you need for a great stay inside 

the hotel. Rooms and suites have been designed with comfort and practicality in mind, making it a premier option 

for those travelling on business, with families or enjoying a weekend escape. Those who opt for a suite can 

enjoy a host of additional extras, such as access to the exclusive executive lounge, where a continental breakfast 

is served each morning, in addition to snacks, canapés and drinks that are served throughout the day. 

Located on the outskirts of Edinburgh, Norton House Hotel & Spa offers the perfect blend of historical elegance 

and contemporary hospitality. It also provides a respite from the busy city centre while allowing for proximity to 

Edinburgh’s best and most beloved attractions. Originally owned by the Usher family, the proprietors of the famed 

Glenlivet whisky, the house still retains the charm of a private country home, while offering 21st Century comforts. 

Norton House offers just 83 rooms; guests of the Main House will find luxurious period features and panoramic 

views, while the West Wing offers executive suites and a more modern approach. In addition to offering the 

perfect location for an intimate wedding or impressive business meeting. 


Kingsway, Cardiff CF10 3HH, UK 

Tel +44 29 2064 6300 

hilton.com 


Ingliston, Edinburgh EH28 8LX, UK 

Tel +44 845 072 7468 

handpickedhotels.co.uk 

60 

61

TOUR & 

ACTIVITY 

WINNERS

Armenia 

Barev Armenia Tours 

TOUR 

Austria 

Vienna Explorer Tours & Day Trips 

TOUR 

TOUR COMPANY OF THE YEAR 


Armenia is a beautiful country known around the world for its natural beauty and now thanks to Barev Armenia, 

visitors can now explore the beauty of this nation in a different manner. Our judges loved the classical tour of 

Armenia and the Food and Wine tour in particular which showcased the country in a beautiful way that would 

please any first time visitor and is thus very popular among them. Their tours are unique in nature and the 

guides have a very friendly attitude that makes the clients feel special. With classic, special, one day and mini 

tours; they have something for every visitor. They have must-see sightseeing trips that give a complete impression 

about the country and even tours that are custom made for visitors with special interests. They ensure 

complete customer satisfaction by walking an extra mile to make their trip a special one. 

Vienna Explorer Tours allows tourists to make most out of their stay in the city. They know how precious your 

time is and help you make the most of your stay in Vienna. They offer bike rentals and quality tours- both group 

as well as private; so that the visitors get to choose how they want to see the city. Our judges liked how they 

provide private tours that are tailor made to your preferences and take you around the city in the manner that 

you prefer- cycle, Segway or a car. Their trips are not just restricted to Vienna, but are even covering the neighboring 

cities of Budapest, Prague and Salzburg. They walk the extra mile by providing professional airport and 

city transfer services to ensure an overall pleasing experience. 


3 Marshal Baghramyan Ave, 

Yerevan 0019, Armenia 

Tel +7 495 120-22-85 

barevarmenia.com 

Vienna Explorer Tours & 

Day Trips 

Franz-Josefs-Kai 45, 1010 Wien, 

Austria 

Tel +43 1 8909682 

viennaexplorer.com 

70 

71

TOUR 

Austria 

Panorama Tours Original Sound of Music Tour 


Belgium 

Canal Trip Bruges-Damme 

CULTURAL TOUR COMPANY 

TOUR 

Panorama Tours takes you on the journey to the original shooting spots of the Sound of Music; being the very 

people who even took the movie’s crew to these locations, you are sure to find yourself stepping into the shoes 

of the actors on this tour. Our judges absolutely loved how the tour takes the tourists to all the places where 

the movie was shot and gives them a sort of Déjà vu. Panorama Tours have ensured that they give the guests an 

all-round Sound of Music experience with Original Sound of Music soundtracks playing as well. Their highly 

informed guides guarantee that the guests are given every little detail about the movie and its background. With 

excellent all-round service to offer, guests can be sure to trust Panorama Tours to help them re-live the Sound 

of Music experience. 

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula tatquam in 

sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus prordiem. Maret 

virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii imedepe rfitem vena, sid sum nos 

hae con tus aut conum inclessimuli poententris. vesilicam et vite aces hos int? Sum qua quidit; none cut vicerfec 

ta de nicae, sili sedella det ausa dem ignam. 

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent? Bondis 

bonsuludem co et 

Panorama Tours Original Sound of Music Tour 

Schrannengasse 2/2, A-5020 Salzburg 

Tel +43 662 / 88 32 11 0 

panoramatours.com 


Noorweegse Kaai, Bruges, Belgium 

Tel +32 50 28 86 10 

72 

73

Croatia 

Asteria Quad ATV Adventures 

TOUR 

Croatia 

Dubrovnik Wine Tours 

TOUR 

ADVENTURE COMPANY OF THE YEAR 

CULINARY TOUR COMPANY OF THE YEAR 

Asteria Quad ATV Adventures offers some thrilling and rugged adventures to its guests on ATVs! Located under 

40 minutes away from the heart of the city Split, they offer a unique way of discovering Croatia. Our judges 

were impressed with the sheer variety of tours that they offer- from short 1 hour tours to 72 hours of exhilarating 

expeditions! They take guests to some locations with spellbinding views and varying terrain to give them 

an enthralling experience. Asteria definitely takes adventure to different ‘heights’ with trails up to an elevation 

of 1800 meters! The best part though, is that they offer custom tours that give the guests the liberty to move 

at their time and pace; this gives a very personalized experience to the them and allows them to experience the 

adventure in the way they want to, after all the definition of adventure differs for everyone. 

Croatian wine is world-famous and Dubrovnik Wine Tours takes the guests to the very heart of the Dalmatian 

wine country, Dubrovnik. With carefully selected wine cellars and vineyards in the region, guests can now even 

visit and meet independent and family winegrowers in Croatia through them. Our judges particularly liked how 

the tours were so informal and fun, yet informative. They offer generous tastings, lunches, informal picnics and 

formal dinners with the best of wines available. What’s more is that they provide a uniquely private experience 

of wine tasting, so that the guests can enjoy the best wines available with their close ones in the privacy of their 

van, thanks to their special relationship with small, boutique wineries. Their expert guides are courteous and 

give their best shot to make the experience of the guests a memorable one. Dubrovnik Wine Tours truly gives 

the visitors a chance to see the origins of their adored wines. 

Asteria Quad ATV Adventures 

Sinj, Bajagic 59 

Tel +385 91 6 0000 59 

asteria-adventures.com 


Dubrovnik, Croatia 

Tel +385 0 95 355 4200 

dubrovnikwinetours.com 

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Croatia 

Outdoor Croatia Sea Kayaking 

TOUR 

Cyprus 

Dragon Divers - Day Dives 

TOUR 

WATERSPORTS COMPANY OF THE YEAR 

DIVING COMPANY OF THE YEAR 

Croatia has some of the best natural surroundings, many of which are best viewed from the water, and not land. 

Outdoor Croatia takes kayaking to an all new level, by mixing discovery with adventure. They have packages 

for everyone that range from single day to week-long tours! Our judges were particularly impressed with how 

the tours aren’t just restricted to kayaking, but have multitude of activities like snorkeling, cliff jumping and 

cycling. They are not just another travel company and they give guests an up-close and personal look of Croatia. 

They even have tours for guests with varying experience levels and this gives everyone the opportunity to make 

the most of out of their trips. Watersports is no fun without a proper guide, and Outdoor Croatia keep number 

of paddlers per guide very low to ensure that everyone gets the most out of the experience. 

Dragon Divers allow guests to experience underwater life and sea wrecks by providing some amazing scuba 

diving experiences in Cyprus. Being a PADI 5 Star Resort, guests can trust their diving experience completely 

on them. Our judges loved the fact that Dragon Divers gives the option of selecting the diving sites to the guests 

and also fits the time table according to their itinerary. They show why they are the best in the business by providing 

every little thing that the guests would require to become PADI certified, including a mask that sets the 

guests on course of buying their own personal equipment, and for those who choose not to have the mask, they 

offer a complimentary first dive as well. They walk the extra mile by offering pick up and drop off services to 

all the hotels in the areas. Along with group dives, they even offer private guides for those guests who wish to 

indulge in the experience as individuals, couples, families or even in groups. 

Outdoor Croatia Sea Kayaking 

Ul. Svetog Križa 3, 20000, Dubrovnik, Croatia 

Tel +385 20 418 282 

outdoorcroatia.com 


E306 298, Protaras, Cyprus 

Tel +357 23 834244 

dragondiverscyprus.com 

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Good Prague Tours 

TOUR 

Finland 

Aurora Service Tours 

TOUR 



Good Prague Tours are actually very good; which other tour company would offer free walking tours of the 

city on a daily basis? With tours ranging from Prague Castle Tour to Terezin Concentration Camp Tour, they 

cover every main attraction that Prague has to offer to tourists. They even have a special tour for beer lovers 

with an expert beer guide! With affordable costing and brilliant experiences to offer, Good Prague Tours deliver 

a great all-round experience to their guests. With a team of just eight members who come from different 

backgrounds, they manage to connect individually with the tourists on a personal level. With more than 180k 

guests till date, tourists can be guaranteed that their trip is in safe hands. They offer quality tours lasting at least 

2 hours, so that the guests have enough time to discover the place. From the point the guests meet them; they 

take it onto themselves to ensure that they get everything they need. 

Aurora Service Tours is located in the northern part of Finland and provides services to chase the northern 

lights! They are the original northern lights holiday company and are among the best tour companies in Lapland. 

They are a small team of people who are aurora chasers at heart and do it for the love of it, and not just for 

business. From day tours to aurora chasing holidays, they offer some amazing packages that include snowmobiling, 

husky sledding and reindeer sightings. Added to this is the convenience of booking their tours online, 

so that the guests are guaranteed a place! With three dedicated destinations in the northernmost regions of Finland, 

the guests are guaranteed to spot northern lights when traveling with Aurora Service Tours. Our judges 

in particular liked how they have still lived up to the essence of their initial services of providing free northern 

lights sighting information online to the public; this shows the depth of their commitment to serving guests. 


Za Poříčskou bránou 365/21, 186 00 

Praha 8-Karlín, Czechia 

Tel +420 602 375 478 

goodpraguetours.eu 


Rievanrádnu 5, 99980 Utsjoki, Finland 

Tel +358 40 7263534 

tours.aurora-service.eu 

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France 

Babylon Tours 

TOUR 

France 

Paris by Mouth Food Tours 

TOUR 



Babylon Tours is truly an international travel company that provides services across five countries! Their knowledgeable 

guides are experts on their respective cities and give a personal touch to each tour that makes them 

more fulfilling for the guests. They offer a wide range of tours from walking tours to museum hopping; they 

know the best places to show their guests and leave a lasting impression. From the high rises of Manhattan to 

the historical Louvre, they have something to offer to every guest’s liking. Added to all this is the convenience 

of booking the trips online, so that the guests can plan their itinerary accordingly in advance. Our judges absolutely 

loved their commitment to provide the finest services to their guests and also loved the sheer variety of 

experiences that they offer and the vastness of their operations; the guests are ensured that their trip is indeed 

in safe hands, when they are traveling with Babylon Tours. 

Paris By Mouth Food Tours literally give their guests a tour of Paris from the perspective of the mouth. Their 

guides are experts and have devoted their lives to food and wine; this ensures the best experience for their 

guests. Our judges liked the way they are able to give intimate experiences to their guests by keeping their 

groups to a maximum of 7 guests. They spend generously at the best shops in town to enhance the tour for their 

guests. Their tours cover various types of foods including sweets, wine, breads and cheese; they have something 

to offer to every taste. Their tours last for about 3 hours and are a mix of walking and seated tasting. They definitely 

are food lovers to their hearts; this is proved by their website, which offers free information about best 

places in the city to find all the favorite food items that are also covered in their tours! 

Babylon Tours 

3 Rue Milton, 75009 Paris, France 

Tel +1 702-481-8314 

babyloncitytours.com 


75006 Paris, France 

Tel +33 9 70 73 66 99 

parisbymouth.com 

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Germany 

Mike’s Bike Tours 

TOUR 

Greece 

Mykonos Kayak Day Tours & Trails 

TOUR 

BICYCLE TOUR COMPANY OF THE YEAR 

WATERSPORTS COMPANY OF THE YEAR 

Mike’s Bike Tours started off two decades back and has never looked back since. With a strong presence in 

Munich and Amsterdam, they are a group of the finest travel guides one can find in these areas. They offer various 

trips around the cities on bikes, cars and buses; they also offer bike rentals for those who wish to explore 

on their own. Our judges particularly loved their option of providing private day tours for those who prefer to 

make the journey with their close ones; from individuals to large groups of more than 500 members, they cater 

to everyone. Added to all this is the facility of reserving their tours online so that the guests can plan their itineraries 

well in advance. Whether it is city or countryside, guests can trust Mike’s Bike Tours with their trips just 

like so many others have in the last 23 years! 

Mykonos Kayak Tours and Trails is a group of nature enthusiasts who started off Kayaking for the love of it. 

Guests get to discover the island from a different perspective and also get to try local delicacies! Our judges 

loved the commitment shown by them to provide the very best of services to their guests; they go the extra mile 

by even offering transfer services and free photographs. The guests not only get to do kayaking, but also get to 

experience snorkeling and swimming at remote beaches. They even have specially designed tours and activities 

for corporates that help building their team spirit. They even offer online reservation facility to help guests 

book their trips in advance. Mykonos Tours and Trails give a personal touch to their services by offering private 

tours where guests can enjoy with their close ones and even have the freedom to select where they wish to spend 

more time. 

Mykonos Kayak Day Tours & Trails 

Argyraina, 84600, Mikonos, Greece 

Tel +30 694 243 4242 

mykonoskayak.com 


Hochbrückenstraße 10, 80331 

München, Germany 

Tel +49 89 25543988 

mikesbiketoursamsterdam.com 

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Greece 

GoDive Mykonos PADI Diving Resort 

TOUR 

Greece 

Spiridakos Sailing Cruises 

TOUR 


CHARTER COMPANY OF THE YEAR 

GoDive Mykonos Diving resort is a professional PADI dive resort in Mykonos, Greece. They offer scuba diving, 

snorkeling and boat trips in the clear waters of the Aegean Sea. They undertake diving to “Anna II” shipwreck 

and to famous reefs in Kalo Livadi and cave systems of Tragonisi as well. They offer a variety of diving experiences 

including night and cavern dives. They give professional PADI certified scuba diving training as well as 

a normal scuba diving course for beginners. Our judges loved the fact that they had put an effort into making 

their guests feel special by arranging pick-ups from around Mykonos and also their provision of free underwater 

photos, full insurance and equipment. They also give their guests some unique experiences in their private 

diving sessions, where the guests can dive with their close ones or individually and get all the attention from 

their guides. 

Spiridakos Sailing Cruises is located in Santorini, Greece and offers specialized yacht and catamaran sailing 

services. They have been in the business for more than 30 years now and know exactly what makes up a perfect 

trip for their guests. They offer cruises for all preferences that guests may have- semi-private cruises, private 

cruises and full day cruises. They take it upon themselves to make their guests’ special occasions theirs by providing 

cruises for honeymooners, wedding proposals and receptions as well as for private parties! Our judges 

particularly liked their full day private cruises where they allow the guests to personalize the entire cruise, so 

that they can have the exact experience they wish to have. With a fleet of seven boats with a professional crew to 

head them, they give their guests the best views of Greece- from the sea! 

GoDive Mykonos PADI 

Diving Resort 

Lia Beach, Mykonos 846 00, Greece 

Tel +30 694 261 6102 

godivemykonos.com 


25is Martiou, Thira 847 00, Greece 

Tel +30 2286 023755 

www.spiridakos.gr 

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85

Iceland 

Iceland Horizon 

TOUR 

Ireland 

Wild Wicklow Tours 

TOUR 



Iceland Horizon offers day tours to some of Iceland’s best attractions and has been in the business since a 

decade now. They cover three main regions of the country- The Golden Circle, The South Shore and The 

Snaefellsnes Peninsula. From waterfalls to geysers, they show their guests the finest of natural attractions that 

Iceland has. Our judges were impressed with their mode of operation, where they have kept the maximum size 

of a group limited to just 17 members. They have done this to give their tours a more personal, friendly and 

informative touch. They even have online booking facility for the convenience of their guests and take payments 

only on the day of the trip, so the guests are ensured that their trip and money are in safe hands. Moreover, they 

even give private tours to groups of guests who are traveling together and even allow them to modify the schedule 

according to their requirements to make their trip more fulfilling. 

Wild Wicklow Tours is located in Dublin and is an award winning family run business. They have more than 20 

years of experience in showing their guests the ‘wild’ side of Ireland. Their team of friendly and fun guides ensures 

that all the needs of their guests are looked after well. They understand the needs of their guests well and 

ensure that they get to see the hidden beauty of the countryside. They offer a day tour around Wicklow which 

takes the guests on a journey to explore the intricacies of The Garden of Ireland- Wicklow. Our judges particularly 

liked their private tours, where the guests get a more personalized experience by enjoying their tailor made 

itineraries of walking tours, pub crawling, fun tours and even the original Wild Wicklow Tour. They have even 

made some useful links available on their site for those willing to explore on their own. Added to all this is their 

facility of online booking that makes the whole experience very convenient for their guests. 


Reykjavik, Iceland 

Tel +354 866 7237 

icelandhorizon.is 


14 Lower Albert Road, Sandycove, 

Dublin, Ireland 

Tel +353 1 280 1899 

wildwicklow.ie 

86 

87

Italy 

Food Tours of Rome 

TOUR 

Italy 

Tuscan Wine Tours by Grape Tours 

TOUR 


WINE TOUR COMPANY OF THE YEAR 

Food Tours of Rome is the first company to start food and wine tours in Rome. They provide quality services 

to visit different towns in the country including Vatican, Florence, Venice and Naples. From desserts to wine, 

everything that they offer in their trips is carefully selected so as to give the best to their guests. They have a 

dedicated team of guides who are food enthusiasts themselves and love doing their job, making every tour a 

special one for their guests in the process. They are licensed by the government of Italy and thus insurance and 

customer care is guaranteed when booking with them. Not only do they focus on the food and wine but also on 

art, history and culture of Italy. Our judges loved the fact that they have put up a list of restaurants, recipes and 

guides on their website for those guests who wish to explore food on their own. 

Tuscan Wine Tours by Grape Tours is a group of true wine professionals who’ve dedicated themselves into 

providing best services by relying on two decades of experience in wine business. They take guests to small and 

family run wineries which often provide organic wines and even give them an opportunity to sometimes discuss 

wines with their owners. They include complete gastronomy by even having local foods along with wine tasting 

to give the guests a feel of the region. From daily tours to weeklong ones, they have something to offer to guests 

with varying interests. Our judges loved the fact that they have many tours available which are private ones, 

where the guests can even personalize the tour to their requirements; this ensures that they get the best service 

as well as can decide what to see. Added to all this is their online reservation facility, thanks to which the guests 

can plan their itineraries well in advance. 


Via Ludovico Micara 41, Roma, Italia 

Tel +39 388 982 4358 

foodtoursofrome.com 

Tuscan Wine Tours by Grape Tours 

Via dei Renai, 19, 50125 Firenze, Italy 

Tel +39 333 722 9716 

tuscan-wine-tours.com 

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89

Malta 

Gozo Segway Tours 

TOUR 

Netherlands 

We Bike Amsterdam Tours 

TOUR 


BICYCLE TOUR COMPANY OF THE YEAR 

Gozo Segway Tours is a special tour operator in Malta that shows the country from a different perspective. 

Whether guests are experts or newbies to Segways, they ensure that they are comfortable with it by giving a 

thorough orientation. Their carefully crafted tours take guests on a cross country tour across different terrains 

and give them a brilliant new perspective. Along with the tour, they even provide protective gear, free refreshments 

and photos and videos of the tour! Our judges loved the fact that they walk an extra mile by providing 

pick up and drop off services as well as provide a poncho when it’s raining. They also keep the group size per 

guide to a maximum of 6 people so that the guests get a more personal experience. They even have the option 

of private tours for those who wish to travel with their loved ones. Also, they allow advance booking so that the 

guests can plan their itinerary well in advance. 

We Bike Amsterdam Tours are run by two enthusiastic individuals whose goal is to show their guests more than 

what tourists can see. They take their guests on a journey to explore Amsterdam like a local and also give them 

a glance of the beautiful countryside as well. They concentrate on showing the hidden gems of the city as well as 

the landmark places and show the city at a leisurely pace. Their countryside tour covers around 30km of villages, 

dams, windmills and other natural wonders that Netherlands has to offer. Our judges liked the fact that they 

have kept their limit of members per tour to just 12, so that they can give personal attention to each guest. They 

also have the option of private tours, where the guests can explore the places with their close ones and also can 

design the tour according to their requirements. 


Guzeppi Spiteri Street, Victoria, Gozo 

VCT2150, Malta 

Tel +356 9944 8901 

gozosegway.com 


Spuistraat 30II, 1012 TS Amsterdam, 

Netherlands 

Tel +31 6 10071179 

webikeamsterdam.com 

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Portugal 

Portugal Premium Tours 

TOUR 

Portugal 

Lisbon by Segway 

TOUR 



Portugal Premium Tours offers some of the best private tours of Portugal and Spanish regions to give guests an 

unforgettable experience. They cover a wide range of tours from walking tours to shore tours. Our judges liked 

their unique feature of “Transfers” tours where they pick up the guests and take them on a sightseeing tour on 

the way to their destination! Their guides are well informed and are also the ones who drive the guests around, 

so as to impart maximum knowledge to them. They also walk the extra mile by insuring all the trips for the safety 

of their guests. All their tours are private tailor-made tours that can be modified to fit the guests’ needs. On top 

of this, they even give the option of designing the complete tour, so as to give them an experience like no other. 

They also have the added facility of booking the trips online for the convenience of their guests. 

Lisbon By Segway takes their guests on a trip of the beautiful city on a Segway and gives them an unconventional 

perspective of seeing it. They instruct their guests on how to ride a Segway and ensure that they get an 

adrenaline rush filled experience. They give their guests an opportunity to glide through the city’s landscapes 

in an eco-friendly manner. They offer a wide range of tours ranging from medieval tours to food tasting tours. 

They also have GoCar combo tour which is a mix of Segway and GoCar rides. Our judges particularly liked the 

fact that they have given their personal recommendations about hotels, places to eat and attractions in the city 

on their website for the convenience of their guests. Along with this, they have various events with their partners 

as well as some great deals with other travel companies, which the guests can take advantage of. 


Lisbon 2670-761 , Portugal 

Tel +351 917 213 730 

premiumtours.pt 


R. dos Douradores 16, 1100-026 Lisboa, Portugal 

Tel +351 21 096 5030 

lisbonbysegway.com 

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Spain 

Lanzarote Ocean’s Divers 

TOUR 

Spain 

FuerteCharter 

TOUR 


CHARTER COMPANY OF THE YEAR 

Lanzarote Ocean’s Divers is a 5-star PADI resort located in Puerto Del Carmen. They offer diving courses 

for all guests ranging from beginners to dive-masters with programs ranging from a single day to more than 

2 weeks. They also offer a bunch of diving sites across 4 different locations, which are more than pleasing to 

the guests. Our judges liked their facilities of having a swimming pool in their own center for confined water 

dives as well as an Aqualung shop. In addition to all this, they even offer different kind of accommodations for 

their guests at special rates in various apartments nearby. They also have a bunch of offers and combos for their 

guests. Furthermore, they give special group packages for those guests who prefer diving with their close ones. 

They also offer a very unique experience of diving with diver propulsion vehicle where the guests can get the 

feel of being towed by a DPV; this is even available in open water and includes complete training.` 

FuerteCharter is located in Corralejo, Fuerteventura and offers chartered sailing services. They offer daily trips 

to Lobos Island and Lanzarote and have day-tours ranging from a simple water taxi to a four hour combo tour 

that includes snorkeling, kayaking, paddle boating and trolling. They even offer private tours as well so that 

the guests can enjoy with their loved ones with privacy. They also offer chartered boats for duration of a week 

in case the guests want a complete getaway in the oceans. Our judges particularly liked how they walk an extra 

mile with their services by offering free transfers across the town, free souvenir photos of the trips as well as free 

unlimited drinks in all their trips. FuerteCharter truly takes chartered boats to a new level and gives something 

to every section of crowd with their affordable rates. They give their guests the best luxury that they can provide. 


Mato nº24, 35510 Puerto del Carmen, Spain 

Tel +34 928 51 61 57 

lanzaroteoceansdivers.com 

FuerteCharter 

Calle Aloe, 4, 35660 Corralejo, Las 

Palmas, Spain 

Tel +34 669 35 44 04 

fuertecharter.com 

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95

Turkey 

My Local Guide Istanbul Tours 

TOUR 

UK 

Sandemans London 

TOUR 



My Local Guide Istanbul Tours has more than 10 years’ experience in providing excursions in the city. They 

specialize in small group tours which ensure that the guests get a more personalized experience, and offer a 

wide range of options to select from. They offer walking tours for half a day as well as a complete day showcasing 

the heritage of the city, off beat locations, food tours and main landmarks of the city. They also offer private 

tours, where guests can enjoy the trip with their loved ones and can even actually design the complete itinerary 

for the trip according to their needs. Our judges loved their innovative concept of ‘Layover Tours’, where they 

design a tailor-made tour for those guests who are having layovers of over 6 hours in the city; they make boring 

layovers interesting. They have the added facility of online tour bookings so that the guests can plan their travel 

itineraries well in advance. 

Sandemans London offers walking tours across the city and has more than a 100 tours offered on a daily basis. 

They believe in tips-only services, where the walking trips are free and the only mode of payment is through 

tips; this ensures top notch services. Apart from their free trips, they offer a wide range of tours across the 

city that include pub crawling, old city tour, Grim Reaper tour, as well as tour of Oxford. Their expert guides 

are self-employed and give the very best of their knowledge to the guests. Our judges loved how they give the 

tours a personal touch with the private tours option, where the guests get to choose nearly every parameter of 

their trip. They even have a special Harry Potter Tour that covers all the main shooting spots of the franchise 

and takes the guests on a journey into the world of Harry Potter. They also have the option to book their tours 

online, which is an added convenience for the guests. 


No. 1-7 The Piazza, London WC2E 

8HB, United Kingdom 

Tel +49 30 51050030 

neweuropetours.eu 

My Local Guide Istanbul Tours 

Istanbul 34400, Turkey 

Tel +90 534 200 55 65 

mylocalguideistanbul.com 

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97

UK 

Tour for Muggles 


TOUR 

Trip For Muggles, as the name suggests, deals with Harry Potter and is the only company that offers only Harry 

Potter tours! They take guests on a journey around London and take them to the various locations related to the 

series including the entrance to Leaky Couldron, entrance of Ministry of Magic and several others. The original 

tour lasts for about 2.5 hours and is sure to take the guests back into the world of Harry Potter. Our judges 

liked the fact that they have even given a personal touch to the trips by giving private tours where the guests can 

get all the attention of the guide and also decide where they want to visit and how. This is the one tour out there 

that is for all the Potterheads and it also has the added facility of booking the trips online, so as to book a place 

in advance. 


Duke St Hill, London SE1 2SW, UK 

Tel +44 7914 151041 

tourformuggles.com 

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AWARD 

WINNER 

LISTINGS 

100 

101

HOTEL & 

ACCOMMODATION 

WINNERS 

Albania 

Sheraton Tirana Hotel 

Hotel 

Hotel Klajdi 

Award for Excellence 

in Service 

Andorra 

Andorra Park Hotel 

Hotel 

Armenia 

Opera Suite Hotel 

Hotel 

Austria 

Park Hyatt Vienna 

Hotel 

Hotel Bristol - A Luxury 

Collection Hotel 


in Service 


Boutique Hotel 

MyPlace - Premium 

Apartments City Centre 

Apartments 

dasMEI Medical-Selfness- 

Hotel 

Unique Luxury Hotel 

Genuss- & Aktivhotel 

Sonnenburg 

Hotel & Restaurant 

Krumers Alpin Resort & Spa 

Hotel & Spa 

Der Vollererhof 

Country Hotel 

Melia Vienna 

Modern Hotel 

NH Vienna Airport 

Conference Center 

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Guest House 

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Family Hotel 

Q! Hotel Maria Theresia 

Classic Hotel 

Travel Charme Ifen Hotel 

Elegant Hotel 

Hotel Salzburger Hof 

Romantic Hotel 

Hotel Trattlerhof 

Ski Hotel 

Austria Trend Hotel Schloss 

Lebenberg Kitzbühel 

Mountain View Hotel 

Azerbaijan 


Hotel 

Four Seasons Hotel Baku 

Award for Excellence in 

Service 

Belarus 

DoubleTree by Hilton Minsk 

Hotel 

Hermitage Hotel 


Service 

Belgium 

Steigenberger Wiltcher’s 

Hotel 

Hotel Manos Stephanie 


Service 

The Pand Hotel 


B-aparthotel Ambiorix 

Apartments 

Pentahotel Liège 




Sandton Grand Hotel 

Reylof 

Hotel & Spa 

Silva Hotel Spa-Balmoral 

Country Hotel 

Radisson BLU Astrid Hotel, 

Antwerp 

Modern Hotel 

Resort La Reserve 


Bosnia and Herzegovina 

H&H Fojnica 

Hotel 

Bulgaria 

Hotel Anel 

Bulgaria 

Best Western Hotel Expo 


Service 

Crystal Palace Boutique 

Hotel 


Croatia 

Grand Hotel Palazzo 

Hotel 

Hotel President Solin 


Service 



Apartments Bačvice 

Holiday 

Apartments 

Hotel Mlini 


Relais & Chateaux Wine 

Hotel and Restaurant 

Meneghetti 


Radisson Blu Resort & Spa, 

Dubrovnik Sun Gardens 

Hotel & Spa 

Hotel Croatia 

Country Hotel 

Hotel Marmont Heritage 

Modern Hotel 

Best Western Premier Hotel 

Astoria 


Cool Rooms Zagreb Airport 

Airport Hotel 

The Pucic Palace 

Stylish Hotel 

DoubleTree by Hilton 

Zagreb 

City Hotel 

Family Hotel Vespera 

Family Hotel 

Palace Judita Heritage 

Hotel 

Classic Hotel 

Ethno Houses Plitvica Selo 

Deluxe 

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Beach Front Hotel 

Falkensteiner Club 

Funimation Borik 

Resort 

Lafodia Sea Resort 

Sea View Hotel 

102 

103

Villa Magnolia Umag 

Villa 

Cyprus 

Almyra 

Hotel 

St Raphael Resort 


Service 

Capo Bay Hotel 


Alexander The Great 

Beach Hotel 

Family Hotel 

Elysium 





Augustine, a Luxury 

Collection Hotel, Prague 

Hotel 

Sheraton Prague Charles 

Square Hotel 


Service 

MOODs boutique hotel 


Wenceslas Square Lofts 

Apartments 

The Grand Mark Prague 


Denmark 

Nimb Hotel 

Hotel 

Hotel Opus Horsens 


Service 



Ascot Apartments 

Apartments 

Radisson Blu Royal Hotel, 

Copenhagen 


Radisson Blu Limfjord Hotel, 

Aalborg 

Modern Hotel 

Estonia 

Radisson Blu Hotel Olümpia 

Hotel 

Savoy Boutique by 

TallinnHotels 


Service 

Finland 

Hotel Kämp 

Hotel 

Best Western Plus Hotel 

Haaga 


in Service 

Apartment Hotel Aallonkoti 

Apartments 

Radisson Blu Plaza Hotel, 

Helsinki 

Modern Hotel 

France 

Renaissance Paris Arc de 

Triomphe Hotel 

Hotel 

Hôtel La Villa 


Service 

Beaumanoir Small Luxury 




Apartments 

Hotel C2 


Hôtel Barrière Le Royal La 

Baule 


Sofitel Golfe d’Ajaccio 

Thalassa Sea & Spa 

Hotel & Spa 

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Pierre Jacob 

Country Hotel 

Radisson Blu 1835 Hotel & 

Thalasso, Cannes 

Modern Hotel 

Mercure Paris CDG Airport 

& Convention 


Pullman Paris Roissy Cdg 

Airport 

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Stylish Hotel 

Best Western Ducs de 

Bourgogne 

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Radisson Blu Hotel Biarritz 

Family Hotel 

Hotel de la Cité 

Carcassonne - MGallery 

Collection 

Classic Hotel 

La Tremoille Paris 

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Pullman Marseille Palm 

Beach 


Terre Blanche Hôtel Spa 

Golf Resort 

Resort 

Hôtel Barrière Le Grand 

Hôtel 


Chalet Skiopied 

Chalet 


Chateau 

Georgia 

Divan Suites Batumi 

Hotel 

Citadines City Centre Tbilisi 


Service 

Germany 


Hotel 

Steigenberger Frankfurter 

Hof 


Service 

Quentin Boutique Hotel 


Frederics Serviced 

Apartments STYLE 

Apartments 

Rocco Forte The Charles 

Hotel 


Grand Hyatt Berlin 


Brenners Park-Hotel & Spa 

Hotel & Spa 

Parkhotel am Soier See 

Country Hotel 

Innside by Meliá Düsseldorf 

Hafen 

Modern Hotel 

Sheraton Frankfurt Airport 

Hotel & Conference Center 


InterCityHotel Berlin 

Brandenburg Airport 

Airport Hotel 

Stadthotel Herzog Ludwig 

Guest House 

ARCOTEL Onyx Hamburg 

Stylish Hotel 

RIU Plaza Berlin 

City Hotel 

Derag Livinghotel Berlin- 

Mitte 

Classic Hotel 

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Elegant Hotel 

Greece 

Lindian Village 

Hotel 

Aphrodite Corfu Villas 


Service 



Daniel Luxury Apartments & 

Hotel 

Apartments 

Nissaki Boutique Hotel 


Kapari Natural Resort 


Minoa Palace Resort & Spa 

Hotel & Spa 

Delina Mountain Resort 

Country Hotel 

Volcano View by Caldera 

Collection 

Modern Hotel 

104 

105

Domotel Kastri 


Sofitel Athens Airport 

Airport Hotel 

Katikies Hotel 

Stylish Hotel 

Lotus Inn 

City Hotel 

Elounda Water Park 

Residence Hotel 

Family Hotel 

King George, a Luxury 

Collection Hotel 

Classic Hotel 

Hydrea Hotel 

Elegant Hotel 

Grecotel Olympia Riviera 

Thalasso 


Vedema, a Luxury 

Collection Resort, Santorini 

Resort 

The Tsitouras Collection 


Porto Carras Villa Galini 

Villa 

Elea Resort - Adults Only 

Adults Only 

Santorini Royal Suites 

Hotel Suites 

Hungary 


Hotel 

Corinthia Hotel Budapest 


Service 

Aria Hotel Budapest 


The Ritz-Carlton, Budapest 


Velence Resort & Spa 

Hotel & Spa 

Prestige Hotel Budapest 

City Hotel 

Iceland 

Canopy by Hilton 

Reykjavik City Centre 

Hotel 

Alda Hotel Reykjavík 


Service 

Ireland 


Hotel 

The Shelbourne Dublin, A 

Renaissance Hotel 


Service 

The Twelve Hotel 


Vaughan Lodge Hotel 





Hotel & Spa 


Country Hotel 

Radisson BLU Royal Hotel 

Dublin 

Modern Hotel 

Ballinsheen House 

Bed & Breakfast 

The K Club 

Elegant Hotel 

Portmarnock Hotel & Golf 

Links 


Thatcher’s Rest 

Cottage 

Italy 

Grand Hotel Palazzo 

Livorno-MGallery by Sofitel 

Hotel 

Hotel Sina Astor 


Service 



Soglow Business Class 

Aparthotel 

Apartments 

Sheraton Parco De’ Medici 

Rome Hotel 




Villa Venus Resort & SPA 

Hotel & Spa 

Wiesenhof Gardenresort 

Country Hotel 

Exe Majestic 

Modern Hotel 

Starhotels Business Palace 


Courtyard by Marriott 

Venice Airport 

Airport Hotel 

Postumia Hotel Design 

Stylish Hotel 

Hotel Barberini 

City Hotel 

Augustus Hotel & Resort 

Family Hotel 

Villa Michelangelo Vicenza 

– Starhotels Collezione 

Classic Hotel 

Hilton Giardini Naxos 

Elegant Hotel 

Grand Hotel Admiral 

Palace 

Romantic Hotel 

Grand Hotel Ma&Ma Resort 

Resort 

Grand Hotel Principe Di 

Piemonte 


Villa Euchelia Resort 

Villa 

Relais et Châteaux Hotel 

Villa Franceschi 

Culinary Hotel 

Sheraton Lake Como Hotel 

Waterfront Hotel 

Kosovo 

Swiss Diamond Hotel 

Prishtina 

Hotel 

Royal Hotel & Spa 


Service 

Latvia 

Pullman Riga Old Town 

Hotel 

Royal Square Hotel & Suites 


Service 

Hotel Bergs 


Radisson Blu Elizabete 

Hotel, Riga 


Liechtenstein 

Park-Hotel Sonnenhof 

Hotel 

b_smart hotel 


Service 

Lithuania 

Kaunas 

Hotel 

BEST WESTERN Santakos 

Hotel 


Service 

Shakespeare Boutique 

Hotel 


Luxembourg 

Best Western Plus Grand 

Hotel Victor Hugo 

Hotel 

Macedonia 

Sultan Modern Hotel 

Hotel 

Stone Bridge Hotel 


Service 

Malta 


Hotel 

The Westin Dragonara 

Resort 


Service 

Hugo’s Boutique Hotel 


Park Lane Aparthotel 

Apartments 

Hilton Malta 


Radisson Blu Resort & Spa, 

Malta Golden Sands 

Hotel & Spa 

Marina Hotel Corinthia 

Beach Resort 

Resort 

106 

107

Golden Tulip Vivaldi Hotel 


Moldova 

Radisson Blu Leogrand 

Hotel 

Hotel 

Berd’s Design Hotel 


Service 

Nobil Luxury Boutique Hotel 


Monaco 

Metropole Monte Carlo 

Hotel 

Hotel de Paris Monte-Carlo 


Service 

Montenegro 

Hotel Ziya 

Hotel 

Regent Porto Montenegro 


Service 

Netherlands 

Bilderberg Landgoed 

Lauswolt 

Hotel 



Service 



Yays Bickersgracht 

Concierged Boutique 

Apartments 

Apartments 

Hilton Rotterdam 


De L’Europe Amsterdam 


Relais & Chateaux Kasteel 

Engelenburg 

Country Hotel 

Radisson Blu Hotel, 

Amsterdam 

Modern Hotel 

Hilton Amsterdam Airport 

Schiphol 


Mövenpick Hotel 

Amsterdam City Centre 

Stylish Hotel 

Norway 

The Thief 

Hotel 

Losby Gods Manor 


Service 

Camillas Hus 


Poland 

City Park Hotel & 

Residence 

Hotel 

Sheraton Warsaw Hotel 


Service 

Platinum Palace Boutique 

Hotel 


Portugal 

Belmond Reid’s Palace 

Hotel 

Six Senses Douro Valley 


Service 

The Yeatman 


The Residences at Victoria 

by Tivoli 

Apartments 

Aqua Village, Health Resort 


L’AND Vineyards 


Anantara Vilamoura 

Hotel & Spa 

Pestana Golfe Resort 

Country Hotel 

Sao Rafael Suites - All 

Inclusive 

Modern Hotel 

TRYP Lisboa Aeroporto 

Hotel 


Hotel NH Collection Porto 

Airport Hotel 

Quinta Mirabela - Design 

Hotel 

Stylish Hotel 

Corinthia Hotel Lisbon 

City Hotel 

Martinhal Quinta Family 

Resort 

Family Hotel 

Hotel 1908 Lisboa 

Classic Hotel 

Hotel do Parque 

Elegant Hotel 



Martinhal Sagres Beach 

Family Resort Hotel 

Resort 



Villa Sao Goncalo 

Villa 

Romania 

Lotus Therm Spa&Luxury 

Resort 

Hotel 



Service 

Le Boutique Hotel Moxa 


Orhideea Residence & Spa 

Apartments 

Ski & Adventure Vila 


Ramada Plaza Bucharest 


Russia 

Taleon Imperial Hotel 

Hotel 

Four Seasons Hotel 

Moscow 


Service 

Trezzini Palace Boutique 

Hotel 


The St. Regis Moscow 

Nikolskaya 


Rocco Forte Astoria Hotel 


Rodina Grand Hotel & SPA 

Hotel & Spa 

Serbia 

Hotel Metropol Palace, a 

Luxury Collection Hotel 

Hotel 

Life Design Hotel 


Service 

Hotel Zlatnik 


Square Nine Hotel Belgrade 


Slovakia 

Sheraton Bratislava Hotel 

Hotel 

Grand Hotel Kempinski 

High Tatras 


Service 

Tulip House Boutique Hotel 

Bratislava 


Marrol’s Boutique Hotel 


Slovenia 

Hotel Slovenija - Terme & 

Wellness LifeClass 

Hotel 

Grand Hotel Bernardin 


Service 

Atlantida Boutique Hotel 


Hotel Kempinski Palace 

Portorož 


Spain 

Hotel Arts 

Hotel 

Hotel Maria Cristina, San 

Sebastian 


Service 

108 

109

Melia Cala d’Or Boutique 

Hotel 


Apartment San Roque Club 

Resort I 

Apartments 

Silken Puerta America 


Viva Zafiro Alcudia & Spa 


BAL Hotel & Spa 

Hotel & Spa 

Gran Hotel Reads 

Country Hotel 

Barceló Oviedo Cervantes 

Modern Hotel 

DoubleTree by Hilton Hotel 

& Conference Center La 

Mola 


Tryp Valencia Azafata 

Hotel 

Airport Hotel 

Eurostars Hotel de la 

Reconquista 

Stylish Hotel 

Eurostars Madrid Tower 

City Hotel 

Mediterranean Palace 

Family Hotel 

Fontecruz Toledo 

Classic Hotel 

Hotel Pazo Los Escudos Spa 

& Beach 

Elegant Hotel 

Gran Palas Hotel 


Holiday Club Jardin 

Amadores 

Resort 

Sercotel Hotel Cristina Las 

Palmas 


Villa Cardadorum 

Villa 

Sweden 

Sheraton Stockholm Hotel 

Hotel 

Grand Hôtel Stockholm 


Service 

Hotel Pigalle 


Apartments VR40 

Apartments 

Dorsia Hotel & Restaurant 


Switzerland 

Grand Hotel Kempinski 

Geneva 

Hotel 

Grand Resort Bad Ragaz 


Service 

Carlton Lausanne Boutique 

Hôtel 


Swiss Luxury Apartments 

Apartments 

Giardino Ascona 


Lausanne Palace & Spa 

Hotel & Spa 

Turkey 

Hilton ParkSA Istanbul 

Hotel 

Ottoman Palace Thermal 

Spa & Congress 


Service 

Business Life Boutique Hotel 

Istanbul 


Hotel Yasmak Sultan 


Hilton Istanbul Bomonti 


Side Lilyum Hotel & Spa 

Hotel & Spa 

Marigold Thermal&Spa 

Hotel Bursa 

Modern Hotel 

Deluxe Golden Horn 

Sultanahmet Hotel 

Stylish Hotel 

Side Star Resort 

Family Hotel 

Trendy Verbena Beach 

Hotel 



Resort 

Maritim Hotel Saray 

Regency 


Ukraine 

Citadel Inn Hotel & Resort 

Hotel 

Fairmont Grand Hotel Kyiv 


Service 

Boutique Hotel California 


Leopolis Hotel 


United Kingdom 

Mandarin Oriental Hyde 

Park 

Hotel 

Sheraton Grand London 

Park Lane 


Service 

CARY ARMS & SPA 


Chelsea Bridge Apartments 

Apartments 

The Exhibitionist Hotel 


Hotel La Tour 


Dormy House 

Hotel & Spa 

Linthwaite House Hotel 

Country Hotel 

Double Tree by Hilton 

Manchester Piccadilly 

Modern Hotel 

Park Inn by Radisson 

Manchester City Centre 


Hampton by Hilton 

Liverpool John Lennon 

Airport 

Airport Hotel 

Roxbro House 


Beaumont House 

Guest House 

Wales 


Hotel 

Palé Hall 


Service 

Bodysgallen Hall and Spa 

Hotel & Spa 

Llangoed Hall 

Luxury Country Hotel 

The Quay Hotel and Spa 

Modern Hotel 

Canaston Oaks B&B 


Scotland 

The Roxburghe 

Luxury Hotel 

Greywalls Hotel & Chez 

Roux 


Service 

Edinburgh Pearl 

Apartments - Lochrin Place 

Apartments 


Hotel & Spa 

The Alamo Guest House 

Guest House 

Northern Ireland 

Slieve Donard Hotel 

Luxury Hotel 

Lough Erne Resort 


Service 

54 Citygate 

Apartments 

Roe Park Resort 

Country Hotel 

110 

111

Kamauf Tours - Day Tours 

Cultural Tour Company 


Diving Company 

Tour Company 

TOUR & ACTIVITY 

WINNERS 

Albania 

Outdoor Albania 

Tour Company 

Andorra 

Andorra Tours 

Tour Company 

Armenia 


Tour Company 

Austria 

Vienna Explorer Tours & 

Day Trips 

Tour Company 

Panorama Tours Original 

Sound of Music Tour 


Service 

Discover Vienna Tours 


Pedal Power Bike and 

Segway 

Unique Tour Company 

Zipline Stoderzinken 

Adventure Company 

Regional Food Tasting Tour 

in Salzburg 

Culinary Tour Company 

Snowlines Ski & Snowboard 

School 

Wintersports Company 

Adventure Austria 

Tailor Made Tour 

Company 

Azerbaijan 

Baku Tours 

Tour Company 

Belarus 

Minsk Private Tours 

Tour Company 

Viva Tour 


Service 

Belgium 

Photo Tour Brugge 

Tour Company 

Moment Segway Tours 


Service 



Bosnia and Herzegovina 

Toorico Tours 

Tour Company 

Bulgaria 

Balkan Bites Food Tours 

Tour Company 

365 : Communist Tour 


Service 

Croatia 

Funky Zagreb Tours 

Tour Company 

Segway City Tour Zagreb 


Service 

Tour The Game Of Thrones 


Asteria Quad ATV 

Adventures 




Outdoor Croatia Sea 

Kayaking 

Watersports Company 

Private Guides Croatia 


Company 

Blue Planet Diving Center 


Dubrovnik Boats - Exclusive 

Private Tours 

Charter Company 

Cyprus 

Ascot Travel and Tours 

Tour Company 

North Cyprus Walks - Day 

Tours 


Service 

Skyraiders - Helicopter 

Tours 


Exclaim Enduro Tours 


Xs Watersports 


Paphos Sea Cruises 




Tour Company 

Unity Tours 


Service 

Premier Prague Tours 


I Like Ebike 


Denmark 

Cycling Aarhus - Guided 

Tours 

Tour Company 

Running Copenhagen 


Service 

Copenhagen Fairy Tales 


Estonia 

Traveller Tours 

Tour Company 

Estonian Experience 


Service 

Finland 

Lapland Safaris 

112 

113



Service 

Heather’s Helsinki 


Safartica 

Adventure Tour Company 

France 

Babylon Tours 

Tour Company 

Cris-Event Champagne 

Tour 


Service 

Dale Booth Normandy 

Tours 


Retro Tour Paris 


Corse Adrenaline 




Scoot-Wave 


Bourgogne Gold Tour 


Company 

CIP Marseille 


Bateau Promenade 

Explorateur 


Georgia 

Tkemali Tour 

Tour Company 

Germany 

Gablinger Berlin Tours 

Tour Company 

Vive Berlin Tours 


Service 

InMunich Tours 


Alternative Berlin Tours 


Fly Royal Paragliding 


Berlin Food Tour 


Private Tours Berlin 


Company 

Germany Transfer 

Transfer Company 


Bicycle Tour Company 

Greece 

Private Greece Tours 

Tour Company 

Cycling Creta 


Service 

Alternative Athens 


Climb Up 


Santorini Wine Adventure 


Mykonos Kayak Day Tours 

& Trails 


PK Travel 


Company 

GoDive Mykonos PADI 

Diving Resort 




Hungary 

My Personal Budapest - 

Tours 

Tour Company 

White Umbrella Tours 

Budapest 


Service 

Conquer Budapest 


Taste Hungary 


Iceland 


Tour Company 

GeoIceland Day Tours 


Service 

Ireland 

Collins Day Tours 

Tour Company 



Service 

Dublin Tour Guide - Private 

Tours 


Shamrocker Irish 

Adventures - Day Tour 


Mor Active Tours 


Fabulous Food Trails 


Italy 

Miles & Miles Tour 

Company 

Tour Company 

Tuscany Vespa Tours 


Service 

City Wonders 


Test Drive em Maranello 


Tuscany Bike Tours 




Bellagio Water Sports 

Kayak Club 


RomeInLimo Tours & 

Excursions 


Company 

Mister Jump Diving Center 

Ustica 


Perla del Mare 


Tuscan Wine Tours by 

Grape Tours 

Wine Tour Company 

Kosovo 

Balkan Natural Adventure 

Tour Company 

Latvia 

Discover Latvia Tours 

Tour Company 

Riga Bike Tours 


Service 

Riga Sightseeing Private 

Tours 


Lithuania 

Discover Lithuania 

Tour Company 

Hot Air Balloon Flights 

Lithuania 


Service 

Luxembourg 

Wenzel Circular Walk 

Tour Company 

Macedonia 

Skopje Daily Tours 

Tour Company 

Macedonia Experience - 

Day Tours 


Service 

Malta 

Malta Tour Guide - Day 

Tours 

Tour Company 



Service 

Gozo Adventures 


Flyboard Malta 


Bubbles Dive Centre 


Manana Yacht Charter 


Moldova 

Transnistria Tour 

Tour Company 

Wine Tours Moldova 


114 

115

Service 

Montenegro 

Kotor Tours 

Tour Company 

Netherlands 

Amsterdam-Velo - Tours 

Tour Company 

Dark The Hague 


Service 

Buendia Tours 


Those Dam Boat Guys 


Eating Amsterdam Food 

Tours 



Bicycle Tour Company 

Norway 

Creative Vacations 

Tour Company 

Chasing Lights 


Service 

Poland 

Krakow Direct Private Tours 

Tour Company 

Portugal 

Tour Company 



Service 

Cooltour Oporto 


Eco Tuk Tours Lisboa 


Quad Ventura 


Taste Porto 


Albufeira Surf & SUP 


Douro Exclusive 


Company 

Divers Cape 


Taguscruises 


Romania 

Your Guide In Transylvania 

Tour Company 

Interesting Times Bureau 


Service 

UnzipRomania Travel 


Russia 

Mosstreets 

Tour Company 

Alla Tours 


Service 

Bridge to Moscow 


Serbia 

Belgrade Walking Tours 

Tour Company 

Slovakia 

Authentic Slovakia 

Tour Company 

Slovenia 

Slovenia Explorer Travel 

Tour Company 

3glav Adventures 


Service 

Ljubljananjam Foodwalks 


Spain 

Spanish Trails Day Tours 

and Events 

Tour Company 

Hi. This is Barcelona... 


Service 

Feel The City Tours 


BrightSide 


Salou Downhill Bikes 


Devour Madrid Food Tours 


Excursions Barcelona 


Letango Spain 


Company 



FuerteCharter 


Sweden 

Wild Sweden - Day Tours 

Tour Company 

Food Tours Stockholm 


Service 

Switzerland 

Best of Switzerland Tours 

Tour Company 

Sightseeing Interlaken 


Service 

Guided City Tour of 

Lucerne 


Zurich by Lydia 


Paragliding Interlaken 


Swiss Riviera Wine Tours 


Alpin Raft 

Winter Sports 

Turkey 

My Local Guide Istanbul 

Tours 

Tour Company 

Chora Travel Day Trips 


Service 

Arif Yasa - Private Tours 


Royal Balloon - 

Cappadocia 


Deep Blue Paragliding 


Culinary Backstreets 


Aristos Water Sports 


Travel Shop Turkey 


Company 

Nautilus Dive Center 


Boat Trips by Captain Ergun 


Ukraine 

Your Kiev Guide - Day 

Tours 

Tour Company 

Mysterious Kiev - Day Tours 


Service 

United Kingdom 


Tour Company 



Service 


116 

117

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EUROPE 

awards guide 2017 

www.thawards.com 

120

Travel & Hospitality Awards | Europe 2017 | www.thawards.com

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