Inspire Magazine - Summer 2017
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Meet our One Money team<br />
Did you know we have a dedicated team who can help you with your money and<br />
benefit worries?<br />
Our One Money team has fully qualified and experienced advisers who can help you get your finances under<br />
control. They can help you find the best solution and support you to get back on track. They can also help with<br />
any problems you might be having with your benefits, from making the first application through to challenging a<br />
decision. Don’t delay, call the team today on 0330 355 1000.<br />
Here are just a few of the issues<br />
they can help you with:<br />
• Budgeting<br />
• Debt<br />
• Bank accounts<br />
• Contents insurance<br />
• Energy-saving<br />
• Water meters<br />
• Benefits<br />
• Trust fund and<br />
charity applications<br />
Maria takes control of her finances<br />
Maria was finding life tough; she<br />
was buried under mounting bills and<br />
couldn’t see a way to get on top of<br />
the problem. Living on just over £80 a<br />
fortnight she was struggling to provide<br />
the type of life she wanted for her two<br />
kids. She needed help and discovering<br />
the debt advice service provided by<br />
our One Money team at the Anson<br />
Community Shop offered the support<br />
she needed.<br />
“I had all these bills and I was just opening<br />
them when the postman came and then<br />
putting them on the shelf. Then I got a bill<br />
for £8,000 and I didn’t know what to do.<br />
I was thinking, ‘I need to sort this out’, if I<br />
don’t then the bailiffs are going to come to<br />
my house and take things that I didn’t have<br />
to take. My head was buried in the sand<br />
and I couldn’t bring it back up!<br />
That’s when I got in contact with Vicky<br />
[from our One Money team]. Seeing her<br />
has made a big difference in my life!<br />
I said, ‘I’ve got all these bills; can we sort<br />
something out?’”<br />
The One Money team are dedicated to<br />
helping people with any aspects of money<br />
or benefits. They offer advice over the<br />
telephone, email or, as in Maria’s case,<br />
face-to-face at different locations such as<br />
the Anson Community Shop.<br />
One day I came to the shop and I had an<br />
appointment with Vicky and I walked in<br />
with a big smile on my face. We paid off<br />
my council tax for the full year, and the TV<br />
licence for the full year! She wrote “paid”<br />
on the bills and I was so happy!<br />
It has been a big help to me coming to<br />
the community shop and now I’m able to<br />
deal with all my bills myself. I feel like I’ve<br />
come up in the world and now I can sort<br />
things out.<br />
My eldest son said to me ‘Mum I can see<br />
you’re a lot better, you have improved so<br />
much. You’re doing really well’. I feel like I<br />
can walk out my front door and not worry<br />
about my bills. I feel so much happier in<br />
myself.”<br />
If you need help on any issue relating<br />
to debt or benefits advice, please<br />
contact our One Money team on<br />
onemoney@onemanchester.co.uk<br />
or call 0330 355 1000.<br />
0330 355 1002<br />
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