BHIB Insurance Brokers Corporate Brochure

A Brokerbility Company
www.bhibinsurance.co.uk
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A Brokerbility Company
CHAIRMANS MESSAGE
BHIB has over 50 years of rich history.
During that time, we’ve established a very
simple recipe for successful relationships
with our clients. We like to call it
“the power of three”.
The power of 3 works in many ways to
establish and strengthen relationships and
improve customer experience.
This could be the 3 way relationship
between our clients, BHIB and the
insurers.
It could also be the 3 core values, that
drive our business: -
• “Have quality at the heart of
everything we do.”
• “Provide confidence & value to
lasting relationships.”
• “Offering simplicity without
cutting corners.”
We’d welcome the opportunity to
demonstrate how the power of 3
can help you and your business.
Ashwin Mistry
Ashwin Mistry OBE ACII
Chairman
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ABOUT US
BHIB are a staunchly independent
Insurance Broker, which means our
excellent service and advice is always
delivered with clients at the centre of all
we do, and has been for the last 50 years.
At BHIB, we value many traditional
qualities that are as important to us as
they are to our clients and prospective
clients: Honesty, Integrity and
Professionalism are just 3 of our core
values.
Our traditional values, professionalism
and highly qualified staff, have helped
us secure the prestigious Chartered
Insurance Institute (CII) Chartered
Insurance Broker designation, which is
reassurance that when you deal with
BHIB, you are dealing with proven and
certified professionals.
We are always working hard to adapt
and evolve; to provide different ways to
communicate with our clients to ensure
you can receive the best of both worlds:
Traditional Service, delivered how you
want it.
Times change, but what matters to our
clients doesn’t. We know that when it
comes to insurance, you want good
advice, value for money solutions
and peace of mind in the knowledge
that if the worst happens (and it does
occasionally) we will be there to support
you.
“Have quality at the
heart of everything
we do”
www.bhibinsurance.co.uk 3

Businesses
Looking after both local and national
businesses, our teams are segmented to
provide specialist insurance programmes
tailored for your business and trade
sector.
With our in depth knowledge of your
profession or trade, you can be sure that
when we arrange insurance for you we
are doing so from a position of strength,
combining our expertise with reputable
insurers, and competitive premiums.
When you arrange insurance for your
business, your home or your health, you
hope that when the need arises, your
insurance cover will provide you with
protection.
BHIB will work with you to develop
an insurance package that removes
uncertainty, relying on our expert advice,
backed by recognised and financially
secure insurers.
Add to this our excellent claims
management service, and we believe
that BHIB offer a unique solution to your
insurance and risk management needs.
“Providing Confidence
& Value to Lasting
Relationships”
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E. enquiries@bhibinsurance.co.uk

ABOVE AND BEYOND...
We’re far more than a traditional broker.
Below are just a few areas where BHIB
can truly add value to our relationships:
Customer Portal
Our customer portal is exclusively available
to our existing clients. You will always
have access to your policy information
and documentation whenever you want it,
24/7/365.
Our portal means that you will never need
to request copy documentation again. Need
confirmation of your liability insurance? No
Problem! Copy invoice for your accountant?
No Problem! Your documentation, Your way.
Risk Management
We can offer the services of our own in house
risk manager to give guidance and advice
across a range of risk management topics.
When a claim is received as a result of poor
risk management, the cost of the claim,
the potential increase in premium and the
inevitable loss of your valuable time nearly
always exceed the original cost of the risk
management programme that could have
been put in place in the first instance.
We will work with you to proactively manage
your risk more effectively and minimise the
threat to your business.
Available to all clients, we have a suite of risk
management and educational documents to
support all aspects of your business.
Have a question? Just ask!
Keeping In Touch
We promise you won’t just hear from us
at renewal! We always look to support our
prospects and clients with fresh commercial
and technical insights, by way of regular
email and useful downloads from our website.
www.bhibinsurance.co.uk
www.bhibinsurance.co.uk 5

Contracting
BHIB have built up a reputation of being
experts across the contracting sector.
We work with businesses large and small
across the entire construction industry,
including general builders, scaffolders,
roofers, diamond drillers and many more.
If you have a question relating to
contracting insurance, we’ve probably
heard it before!
We work with well known, reliable
insurers to provide a bespoke package to
suit your business requirements.
From the point of enquiry, our specialist
Contracting team will establish
your needs using our expertise and
experience, and arrange a tailored
insurance programme, to ensure your
business is comprehensively protected.
We’re also on hand to offer advice on
complex trading conditions to ensure
your business is adequately protected at
all times.
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E. enquiries@bhibinsurance.co.uk

MANUFACTURING
With many clients in the industrial
heartland of the UK, we have an
unparalleled understanding of
manufacturing risks. This understanding
enables us to advise and support our
clients and be more than simply an
insurance broker.
With expertise across sectors including
food, textiles and plastics, we use our
knowledge of the manufacturing
specific insurance market to provide
you with bespoke and tailored covers to
protect your business assets, and give
you peace of mind.
“Offering Simplicity
without Cutting
Corners”
www.bhibinsurance.co.uk 7

PROFESSIONS
As a Chartered Insurance Broker we
know only too well the various pressures
and demands of maintaining and
growing a quality professional business.
Whether your business is within the
Financial, Recruitment, Property,
Security or Technology sectors, we pride
ourselves in making insurance one aspect
of your business that you do not need to
worry about.
Our Professions team are knowledgeable
and driven, and understand the
importance of ensuring that the right
covers are in place, at the right premium,
and with reputable insurers who
understand your business.
In addition we can also offer guidance on
building valuations and other potential
exposures that businesses like yours
may face.
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E. enquiries@bhibinsurance.co.uk

Transport and
Logistics
From Hauliers, Pallet and Parcel
operators to Freight Forwarders, BHIB
are experts in all areas of the logistics
sector.
We have a specialist team with a wealth
of experience, ready to provide a
bespoke insurance and dedicated service
solution.
Full claims management comes as
standard with the BHIB Transport &
Logistics team, as well as post-claims
analysis (including driver behaviour),
where we will work with fleet managers
to pinpoint and reduce areas of increased
risk using a number of sophisticated
systems, including telematics.
Working in partnership with our clients
alongside insurers with whom we have
exclusive relationships, we are able to
provide meaningful risk management
solutions to keep costs under control.
“Providing Confidence
& Value to Lasting
Relationships”
www.bhibinsurance.co.uk 9

WELFARE
Whether you are a new occupational
health nurse starting out on your own, a
school, or a large multi-national company
providing services across the social
care spectrum, BHIB’s Welfare team
aims to find a solution to your insurance
requirements.
Our team have many years of experience
in placing business within your sector,
and have built up key relationships with
specialist insurers.
We understand the pressures that
many companies face within the sector,
including reduced Local Authority
funding and increased staffing/training
costs.
With extensive knowledge of your
sector, including areas such as Abuse
and Malpractice, BHIB will work on a
tri-partite relationship between you, the
insurer and ourselves to agree cover
levels that will not only protect, but also
add value to your business.
We aim to assist you by providing advice
and information in areas such as risk
management and insurer bursaries.
“Have quality at the
heart of everything
we do”
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E. enquiries@bhibinsurance.co.uk

SME’s
As the owner of an SME business or
someone who is self-employed, we
understand that your number one
priority is running your business – and
sometimes there aren’t enough hours in
the day for that!
At BHIB we have a team looking after
businesses just like yours. Let us take
the issue of arranging insurance away
from you, so you can concentrate on
what you do best.
We can offer tailor made solutions for
all types of businesses and
occupations, whilst helping you
control your costs.
www.bhibinsurance.co.uk 11

EMPLOYEE BENEFITS
Your employees are not the same as all
the rest, and BHIB recognise this.
We understand that attracting and
retaining quality staff with a meaningful
benefits package not only helps you to
support your employees, but grow your
business to its true potential.
We will work closely with you to provide
a reassuring safety net that can improve
the working culture of your business.
Let us help you enhance the well being of
your primary company asset - Your Staff.
We are passionate about building
relationships with our clients and
sharing our expertise. We can help you
proactively communicate the benefits
of your scheme appropriately and
effectively to your employees.
We have found BHIB Insurance
Brokers to be a quite unique
brokerage in that they combine
outstanding professionalism with
a friendly atmosphere to provide
superb service to their clients.
“Offering Simplicity
without Cutting
Corners”
Macaila Beynon
eBECS
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E. enquiries@bhibinsurance.co.uk

Individuals
At BHIB, we recognise that your home
and personal effects are precious. We
work hard to develop bespoke insurance
programmes for our clients, working only
with a select panel of High Net Worth
insurers who we feel will provide total
piece of mind when it matters most.
We believe that our offering is unique,
just like your home. We’ll come and see
you at home or work, to discuss your
requirements – we want to understand
what is truly important to you. We feel
that insurance for your personal effects
should be less about form filling, and
more about understanding.
Prestige or classic cars? Family fleets?
Yacht, boat or other watercraft? No
problem!… Our team can also deliver
bespoke solutions in these and other
areas.
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CLAIMS
When you pay your insurance premiums,
you are buying a promise.
Our claims service IS our promise and we
take that very seriously.
Whilst we seek to always make the
claims process as smooth as possible, we
firmly believe in supporting you at the
time you need us most, which is why our
claims team are on hand to assist you
every step of the way.
We’re so confident about the levels of
service we offer, we publicly issue our
Customer Claims Charter.
We welcome you to put us to the test!
“Have quality at the
heart of everything
we do”
14
E. enquiries@bhibinsurance.co.uk

A Brokerbility Company
BHIB Leicester
AGM House, 3 Barton Close, Grove Park,
Enderby, Leicester LE19 1SJ
T. 0116 281 9100 F. 0116 281 9101
BHIB Northampton
Windsor House, Cliftonville,
Northampton NN1 5BE
T. 01604 630003 F. 01604 231556
enquiries@bhibinsurance.co.uk
www.bhibinsurance.co.uk
@bhibinsurance
@bhibinsurance
www.bhibinsurance.co.uk
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BHIB Insurance Brokers is a trading name of BHIB Limited.
Registered office is AGM House, 3 Barton Close, Grove Park, Enderby, Leicester LE19 1SJ.
BHIB Limited is registered in England and Wales number: 829660
Authorised and regulated by the Financial Conduct Authority
16 We are covered by the Financial Ombudsman Service. You E. can enquiries@bhibinsurance.co.uk
find out more at www.financial-ombudsman.org.uk