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Our People<br />

Here for you<br />

Wholesalers tell us that having expertise on hand from<br />

their suppliers to help them to win business is very<br />

important. They see their best suppliers as an extension<br />

of their businesses. For this reason, <strong>NET</strong> <strong>LED</strong> has<br />

invested in and trained four teams to ensure a seamless<br />

relationship and provide this expertise.<br />

You…<br />

… have a field-based Regional Sales Manager who knows<br />

you and visits your team regularly, assisting with sales,<br />

providing product training, visiting your customers as<br />

requested and working with you to take care of<br />

your business requirements and helping you to help<br />

your customers.<br />

… have an office-based Sales Support assistant working<br />

alongside your Regional Sales Manager who also knows<br />

and understands your business and can assist with general<br />

queries, providing quotations and savings calculations<br />

to ensure you receive outstanding customer service at<br />

all times.<br />

...have direct access to our experienced Technical Support<br />

team, who are on-hand to answer your technical queries<br />

and provide data sheets, IES Data Files and lighting guides.<br />

...have a team of order processing and warehouse operators<br />

equipped with the latest Electronic Data Interchange (EDI)<br />

technology and hand-held laser barcode scanners, dedicated<br />

to despatching your orders accurately and efficiently to<br />

wherever they are needed, on time every time.<br />

...can be confident that we regard our people as our<br />

greatest asset, investing considerable time and money<br />

in their training and development to ensure they meet<br />

our requirements of efficiency and service for both our<br />

customers and suppliers.<br />

All this expertise is at your disposal to ensure you can<br />

always go the extra mile to meet your customers’ needs.<br />

“Working with you to<br />

ensure you receive<br />

outstanding customer<br />

service at all times”<br />

6

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