The Recycler Issue 298
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THE INSIDE TRACK:<br />
Katun’s Yvonne Dessauvagie on 10 years<br />
in the industry. Page 34<br />
WIDE-FORMAT:<br />
CAD has hooks in the move from<br />
2D to 3D printing. Starts page 36<br />
years<br />
CELEBRATING TWENTY FIVE YEARS<br />
OF THE RECYCLER MAGAZINE<br />
•<br />
www.therecycler.com <strong>Issue</strong> <strong>298</strong> l SEPTEMBER 2017 l £10<br />
A growing market for private label<br />
wide-format media<br />
David Rocheleau, Senior Analyst and Director at Lightwords Imaging, discusses<br />
how the Wide-Format media market is changing. Starts Page 4<br />
<strong>The</strong> <strong>Recycler</strong> speaks to Benjamin Young, one of the founders<br />
and CEO of Speed Infotech. Starts page 40<br />
INSIDE:<br />
CET GROUP’S GLOBAL BUSINESS p14<br />
More acquisitions and deals<br />
HP INC OVERRULED IN p17<br />
DUTCH COURT<br />
Dutch Court of Appeal ruled<br />
EU ECOLABLE FOR IE TO BE p24<br />
DISCONTINUED<br />
<strong>The</strong> Ecolable for IE will be discontinued<br />
THE STAPLES SAGA<br />
p32<br />
<strong>The</strong> acquisition is moving forward<br />
RETAIL COLUMN:<br />
p44<br />
<strong>The</strong> foundation of great companies
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Paperworld 2018 –<br />
Business matchmaking<br />
• Reach your target prospects<br />
• Maintain your customer<br />
relationships<br />
• Increase your brand awareness<br />
• Showcase your new capabilities<br />
• Paperworld – connecting your<br />
business world to people around<br />
the world<br />
Powered by<br />
Visit www.therecycler.com/live for more information
TOP READS<br />
Top Reads<br />
<strong>The</strong> Penguins conquer<br />
Germany<br />
Karl Kallinger, the former board member of<br />
KMP and Managing Director of Pelikan<br />
Hardcopy Germany, becomes an advisor to<br />
the Berlin printer accessory retailer<br />
Tonerdumping. <strong>The</strong>y signed an exclusive<br />
retailer marketing agreement with Ninestar<br />
for the nationwide marketing of Ninestar’s<br />
brand, G&G. “For this goal, we need<br />
someone with rich experience and<br />
networking in the industry. That is why we<br />
are very glad and grateful to work with Karl<br />
Kallinger in the future. Hardly anyone knows<br />
the German printer accessories market as<br />
well as he does. With Ninestar and Karl<br />
Kallinger, we bring together the absolute top<br />
players in the industry,” says Tonerdumping<br />
CEO Daniel Orth.<br />
See page 10<br />
European CEOs prepare to<br />
spend<br />
Economic improvements and political<br />
stability are pointing to an increase in<br />
investment. A Bloomberg article explores<br />
how Stoxx Europe 600 Index Members are<br />
set to spend an average of around €19.5<br />
million ($22 million) on building factories<br />
and renewing old equipment, in what is<br />
forecasted to be the biggest year-on-year<br />
increase in such spending for more than a<br />
decade. Europe’s stabilising political<br />
landscape, together with recent improvements<br />
in the region’s economy, has inspired<br />
business leaders to return to capital<br />
expenditure.<br />
See page 16<br />
Brother settles patent<br />
dispute<br />
<strong>The</strong> OEM announced that the patent<br />
dispute with a German toner and drum<br />
distributor has been settled. <strong>The</strong> news was<br />
announced in a company press release and<br />
said that Brother Industries Ltd had received<br />
“substantial damage compen-sation” after it<br />
took out a successful infringement action on<br />
the toner and drum distributor in 2016.<br />
Once the infringement action was filed the<br />
distributor acknowledged that it had used<br />
patented technology from Brother before<br />
the case came to court.<br />
See page 24<br />
Aster and Static go to court<br />
In June Aster filed a complaint with a US<br />
court for declaratory relief of patent noninfringement<br />
against Static Control, which<br />
was responded to by Static Control filing a<br />
lawsuit in the U.S. District Court for the<br />
Central District of California for patent<br />
infringement. On 29 June, Static Control<br />
sent a letter to Aster Graphics notifying the<br />
company of infringement of the ‘742 and<br />
‘949 patents. <strong>The</strong> letter, sent with hopes of<br />
finding a solution outside of the courts,<br />
requested Aster Graphics to cease its<br />
infringing activity.<br />
See page 11<br />
Canon awarded<br />
$4.5 million<br />
On Monday 19 June 2017 a jury at the US<br />
District Court for the Northern District of<br />
Georgia, Atlanta Division, found that two<br />
companies had infringed Canon’s toner<br />
bottle patent 7, 647, 012, relating to toner<br />
bottles produced to supply the Canon<br />
imageRUNNER copier/MFP. General Plastic<br />
Industrial Co. Ltd has been ordered to pay<br />
$3.7 million (€3.1 mullion) in damages,<br />
while Color Imaging has been ordered to<br />
pay $730, 000 (€618,000).<br />
See page 18<br />
New study: Mapping the<br />
Impact of China and Thirdparty<br />
Supplies<br />
InfoTrends’ new study “Sizing Ink & Toner E-<br />
Commerce: Mapping the Impact of China<br />
and Third-party Supplies” will help ink and<br />
toner OEMs better understand the threats of<br />
the e-commerce marketplace. According to<br />
the study purchasing supplies through e-<br />
commerce marketplaces is risky for both<br />
OEMs and end users. Preliminary results<br />
from InfoTrends’ Business Purchasing<br />
Survey show about 20 percent of businesses<br />
report they “shop the internet” among the<br />
top two ways in which they buy ink and<br />
toner cartridges.<br />
See page 30<br />
HP Inc counterfeit products<br />
seized<br />
Nigerian authorities seized 167,000 fake HP<br />
printing products, which included cartridges<br />
and fake security labels which were found<br />
after raids. <strong>The</strong> counterfeits were mostly<br />
made up of cartridges and fake security<br />
labels and packaging which if sold on the<br />
market could cause numerous problems for<br />
consumers such as performance and<br />
reliability issues the report said and if these<br />
items caused damage to printers there<br />
could also be issueswith warranties which<br />
may become void.<br />
See page 14<br />
Toshiba chips business<br />
sale on hold<br />
Toshiba Corporation has filed an update to<br />
the Tokyo Stock Exchange and Nagoya<br />
Stock Exchange on the court hearing<br />
on 14 July at the Superior Court of<br />
California for the County of San Francisco,<br />
on the motion for preliminary injunctive<br />
relief made by SanDisk LLC a subsidiary<br />
of Western Digital Corporation. At the 14<br />
July hearing, the Judge proposed a<br />
solution and did not order a preliminary<br />
injunctive. Instead, the Judge proposed<br />
Toshiba give two weeks’ notice to SanDisk<br />
before Toshiba closes the sale of its<br />
memory business for the period until the<br />
arbitration panel can be formed.<br />
See page 21<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
3
Feature<br />
A growing market for private label<br />
Wide-Format media<br />
David Rocheleau, Senior Analyst and Director at Lightwords Imaging, discusses how the Wide-Format media market is changing as the<br />
sector sees its range of applications grow, with an opportunity available for private label media producers.<br />
As applications for Wide-Format printing continue to expand, the<br />
market for all types of media continues to be lucrative for a wide<br />
range of resellers. In 2016, LightWords estimates that the market for<br />
Wide-Format media in North America and Europe combined will<br />
exceed $9 billion dollars (see Figure 1).<br />
While aqueous media is an important component of this market,<br />
solvent and latex media account for more than 90 percent of its total<br />
value. And solvent/latex media isn’t just a larger portion of the entire<br />
Wide-Format market. It’s also growing at a faster rate than the<br />
market for aqueous media. LightWords forecasts that the market<br />
value of solvent/latex media in Europe and North America will<br />
increase at a compound annual growth rate of more than 5 percent<br />
through 2019.<br />
This is occurring because applications for solvent and latex<br />
media generally involve more print area and are produced by<br />
Figure 1: Wide-Format Synthetic Media Market North America<br />
& Europe 2016<br />
Other<br />
Polypropylene<br />
Polyethylene<br />
teraphthalate<br />
Polyethylene<br />
Polyvinyl<br />
chloride<br />
2016 Value: $9.2 billion Source: Lightworks Imagaing 2016<br />
printers that are wider and much faster compared with those<br />
producing aqueous output. Comparing the print output for a<br />
building wrap or streetscape banners to that used for photos or<br />
posters provides a good illustration of this point. Despite the size of<br />
this market though, it nevertheless remains fragmented in terms of<br />
the wide range of suppliers, choices in ink technology and most<br />
importantly, media substrates.<br />
Today the level of marketing intensity has increased markedly as<br />
OEMs, traditional mills and private label brands offered by resellers<br />
all compete for brand awareness and preference in an increasingly<br />
crowded market. Attractive pricing, a wide range of sizes and<br />
coatings together with loyalty programs are causing Print Service<br />
Providers (PSPs) to reconsider private label brands in place of<br />
traditional media brands for a growing number of applications.<br />
Increasingly PSPs see little difference between private-label<br />
alternatives and their OEM and traditional mill brand alternatives. In<br />
addition, the proliferation of substrates and their universal ink<br />
compatibility with aqueous, solvent, latex and UV inks makes it<br />
more difficult than ever to select media that combines the right mix<br />
of performance and reasonable cost.<br />
Add in the growth of Wide-Format printing within commercial<br />
printers who have limited brand loyalty, buy from traditional printing<br />
channels and have a strong sensitivity to price and you have the<br />
market conditions in which private label products can flourish.<br />
Key market trends<br />
As media choices in developed markets in North America and<br />
Europe become more commoditised, delivery and service have<br />
become increasingly important. Delivery times are shortening<br />
4 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Fast order turnaround and large inventories of high<br />
“demand products have become critical components<br />
“<br />
significantly and so service, support and turnaround times have<br />
become more important points of differentiation for PSPs.<br />
Fast order turnaround and large inventories of high demand<br />
products have become critical components in this competitive<br />
environment. PSPs are faced with shorter delivery times and<br />
accelerated production schedules and do not want to hold media<br />
inventory. This will continue to put more pressure on media resellers<br />
to differentiate themselves with competitive service.<br />
Another important trend has been the growth in latex printing<br />
applications. Latex printing has emerged as a key ink technology<br />
that is being used for a growing range of indoor and outdoor<br />
applications. Its durability, colour range and low cost have made it<br />
an outstanding alternative as a versatile choice for many PSPs. As a<br />
result, there is a growing demand for media that works well with both<br />
solvent and latex printers.<br />
One of the key trends emerging from this development is media<br />
that is designed for both solvent and latex ink applications. Media<br />
that had previously been designed solely for solvent ink applications<br />
are increasingly being qualified for use with latex ink. As a result, the<br />
line between solvent media and latex media for applications like<br />
street furniture and billboards, trade show graphics, banners and<br />
stadium signage is increasingly converging. OEMs, resellers and<br />
private-label brands are now marketing many of their solvent and<br />
eco-solvent media products as compatible with latex inks. In fact<br />
the distinction between the two types of media is gradually<br />
disappearing entirely.<br />
While a lot of market attention has been focused on the growth in<br />
outdoor applications and latex printing specifically, décor and textile<br />
printing have also emerged as hot areas of interest. LightWords’<br />
‘Wide-Format Application Service’ has monitored this trend for more<br />
than two years and forecasts growth of more than 25 percent<br />
annually through 2018 for both of these application segments<br />
(see Figure 2).<br />
Figure 2: Worldwide Wide-Format Graphic Applications Markets<br />
More substrates<br />
Increasing demand has pushed manufacturers and coaters to<br />
expand the selection of substrates to address new market niches<br />
with products offering better performance at significantly lower cost.<br />
A wide range of synthetic media products using PVC (polyvinyl<br />
chloride), PET (Polyethylene terephthalate) PE (polyethylene), HDPE<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
(high density polyethylene) and PP (polypropylene) as their basic<br />
substrates are now widely available from OEMs, converters and<br />
resellers selling private-label branded products. <strong>The</strong>se substrates<br />
give media unique performance characteristics such as durability,<br />
tear and scratch resistance or translucence which make them ideal<br />
for specific applications such as indoor and outdoor posters and<br />
banners, building and vehicle wraps, lightbox and backlit displays<br />
as well as trade show and window graphics.<br />
PVC is the most widely used of these substrates accounting for<br />
more than 40 percent of the market revenue for synthetic Wide-<br />
Format media in North America and Europe. It is an ideal choice for<br />
indoor and outdoor banners. PE accounts for less than a third of<br />
market revenue and is also a popular choice as a synthetic<br />
substrate that is sold as a banner material or in its high density form<br />
(HDPE) as Tyvek for outdoor applications. PP is also popular as an<br />
emerging choice in synthetic media as a less durable but also less<br />
expensive alternative to both PVC and PE media for banners,<br />
posters and display graphics. PET features optical translucence that<br />
makes it ideal for back lit and lightbox applications. It’s relatively<br />
expensive but durable with excellent optical properties.<br />
Branding and distribution channels<br />
As the market for Wide-Format media has expanded, branding and<br />
distribution have become more critical to success. While the market<br />
for aqueous Wide-Format printing has traditionally centered around<br />
applications including photography, fine arts and indoor graphics,<br />
solvent, latex and UV printing have expanded the market into<br />
industrial and commercial printing applications.<br />
Most major Wide-Format<br />
media brands have been<br />
aligned primarily by ink technology<br />
and by extension,<br />
applications. For outdoor<br />
printing applications using<br />
solvent inks, major brands<br />
have included 3M, Arlon,<br />
Avery, General Form-ulations,<br />
Mactac, Neschen, Oracal and<br />
UltraFlex.<br />
Each of these brands has an extensive line of media in featuring<br />
a variety of weights, widths and adhesives that address major<br />
segments of the market for solvent and latex printing applications.<br />
<strong>The</strong>se applications include outdoor banners and posters, building<br />
and vehicle wraps and outdoor display graphics. While each of<br />
these brands is sold in both North America and Europe, there are<br />
differences in distribution channels in each region.<br />
In North America these brands are sold through national sign<br />
wholesalers who feature these brands as one line of media.<br />
Companies such as Grimco, Fellers and Reece typify this channel.<br />
Other more diversified resellers include Pitman (Agfa) and LexJet.<br />
It’s worth noting that these resellers are able to provide their<br />
customers with premium brands more cost effectively because of<br />
their large sales volumes.<br />
5
FEATURE: A growing market for private label Wide-Format media<br />
In Europe leading distributors include Antalis, Metamark and<br />
Spandex. While their volumes are quite high, these distributors are<br />
more diversified also selling media products that are outside of the<br />
market for Wide-Format printing. As a result, Wide-Format product<br />
selection in Europe is limited to a smaller range of SKUs.<br />
If we look at the major<br />
brands of aqueous Wide-<br />
Format media in North<br />
America and Europe, we<br />
see a different picture<br />
emerging altogether.<br />
Coveris / Magic, HP,<br />
LexJet and Sihl are some of the leading brands of aqueous Wide-<br />
Format media sold in both Europe and North America.<br />
However these brands are also sold through a wider distribution<br />
channel compared to solvent/latex media that includes resellers<br />
marketing printer hardware and ink supplies as well as paper<br />
merchants and distributors. Clampitt Paper, LexJet, Pitman (Agfa),<br />
Spicers and Staples Technology Solutions are good examples of<br />
these channels.<br />
Private-label brands<br />
Perhaps not surprisingly, what has been a consistent trend among<br />
distributors and resellers in both North America and Europe, has<br />
been the emergence of private-label reseller brands. This is a<br />
tangible sign of how important these channels have become. Where<br />
once OEM brands from HP, Canon, Epson and other printer<br />
manufacturers dominated the market for Wide-Format media, over<br />
the last three years private label brands have emerged as a<br />
dominant force in the market for both aqueous and solvent/latex<br />
media. We can see this clearly when looking at some of the major<br />
Wide-Format media distributors of North America and Europe.<br />
For instance in North America Pitman (Agfa) promotes its own<br />
private label brands (Graphix aqueous media and Duratex solvent<br />
media) when searching for some of the most popular types of Wide-<br />
Format media products. LexJet does the same thing by heavily<br />
promoting its own brand over its competitors. In the case of both<br />
Pitman and LexJet, each company offers scores of SKUs of their<br />
own private label branded products as alternatives to other longestablished<br />
media brands that they also offer. Other leading<br />
resellers and distributors in the U.S. also heavily promote their own<br />
private label brands including Montroy with its Moncor brand and<br />
Tierney with its Vitaliti brand.<br />
In Europe the situation is similar. Some of the leading distributors<br />
in Europe also heavily promote their own private label brand of<br />
Wide-Format media. <strong>The</strong>y include Spandex selling its own<br />
ImagePerfect brand of solvent/latex media and Art Systems with its<br />
Xativa brand of aqueous and solvent/latex. Two other leading Wide-<br />
Format media distributors in Europe, Metamark and ID Numerique<br />
sell private label products using their own brands of Metamark for<br />
solvent/latex media and ID Numerique for its line of aqueous media).<br />
Picture of Private Label Brands<br />
In most cases the marketing message is the same; provide a<br />
competitive line of products with equivalent or better performance<br />
compared with traditional media brands at a lower price. Adding<br />
volume discounts, custom designed service agreements and loyalty<br />
programs only makes the offer more attractive. For PSPs who<br />
continue to face more competition and declining margins from their<br />
print customers the message is certainly an attractive one.<br />
While private label brands have increased their market presence<br />
over the last few years, OEM brands have appeared to become less<br />
important. Specifically the channel breadth of OEM media brands<br />
has declined where fewer dealers and distributors carry HP, Canon<br />
and Epson Wide-Format media compared to several years ago. At<br />
the same time, major printer OEMs appear to have reduced the<br />
number of SKUs they offer, preferring to concentrate their media<br />
product line in areas where there is high application demand.<br />
Looking ahead<br />
As we look forward it is clear that for a significant part of the market,<br />
influence is shifting away from specific media brands and towards<br />
the distribution channel as a whole. As Wide-Format media products<br />
continue to become commoditised, PSPs will increasingly see fewer<br />
product differences between premium-priced brands and their<br />
private label alternatives. In this scenario, differences between<br />
delivery and service levels will become critical to resellers. And as<br />
media products become more commoditised profit margins<br />
inevitably decline. This is sure to give resellers and distributors<br />
offering private label products more influence in the market.<br />
However at the same time, it will remain critical to meet the<br />
expectations that PSPs have about price/performance for Wide-<br />
Format applications.<br />
OEMs, with their premium priced media brands under pressure,<br />
will have to further differentiate themselves based on specific<br />
performance attributes. Lightwords expects to see more “in<br />
application” performance warrantees from OEMs when PSPs print<br />
with a system based approach i.e. using matched media and ink<br />
with approved software and hardware profiling and, certified<br />
application when in use.<br />
This is not to say that there will be no room for premium brands.<br />
LightWords believes that there will continue to be a place for these<br />
brands. But it does suggest that they will have to work harder to<br />
differentiate themselves from private label products that are often far<br />
less expensive with in many cases, acceptable product quality. It<br />
also suggests that premium priced products will be likely to find<br />
most of their demand in high value applications like fine art<br />
reproduction, photography and textile graphics where high prices<br />
for the finished product justify the investment in selecting premium<br />
brand media.<br />
R<br />
6 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
IN THIS ISSUE<br />
In this <strong>Issue</strong><br />
A growing market for<br />
private label Wide-<br />
Format media<br />
<strong>The</strong> Wide-Format media market<br />
is changing as the sector sees its<br />
range of applications grow, with<br />
an opportunity available for<br />
private label media producers.<br />
Starts page 4<br />
<strong>The</strong> Inkjet<br />
Renaissance<br />
<strong>The</strong> <strong>Recycler</strong> speaks to<br />
Benjamin Young, one of the<br />
founders and CEO of Speed<br />
Infotech, who shared some<br />
insights into their business.<br />
Starts page 40<br />
4: FEATURE:<br />
A growing market for private label<br />
Wide-Format media<br />
World Focus<br />
10: <strong>The</strong> Penguins conquer Germany; US<br />
Customs takes action against Inksac<br />
11: Aster and Static go to court; New owners for<br />
HQ Patronen<br />
12: Ecologic collects 145,000 tonnes of WEEE<br />
in France; Legal action against Lexmark<br />
14: CET Group further extends Global business;<br />
HP Inc counterfeit products seized<br />
16: Commercial Copy Innovations (CCI) files<br />
lawsuits against Xerox, Lexmark and<br />
Brother; European CEOs prepare to spend<br />
17: HP Inc overruled in Dutch Court of Appeal;<br />
<strong>The</strong> right to repair<br />
18: Canon awarded $4.5 million (€3.81 million)<br />
in toner bottle patent dispute<br />
City News<br />
20: Jadi Imaging sells land; HP Inc selling<br />
Lexlip site; Brother partners to channel<br />
managed print<br />
21: Messe Frankfurt 2016 highest results;<br />
Toshiba chips business sale on hold<br />
23: EDITORIAL<br />
Around the Industry<br />
24: EU Ecolabel for IE is being discontinued;<br />
Brother settles patent dispute<br />
25: Jadi Imaging announces B2B platform;<br />
Personnel changes at Color Imaging; wta<br />
Carsten Weser appoints new collection<br />
manager<br />
26: MFP market growth; GIT wins another<br />
business award and achieves ‘A’- rating;<br />
A new self-service MPS offer?<br />
27: HP Inc is looking to get complaints case<br />
dismissed; KMP Apprentice receives award<br />
28: Next UKCRA meeting announced;<br />
News from ARMOR; LD Products website<br />
has new function<br />
29: CIG announces custom content marketing<br />
solutions; Static Control Africa operation<br />
moves to larger space<br />
30: Ninestar – Innovation is the key; New<br />
study: Mapping the Impact of China and<br />
Third-party Supplies<br />
31: Epson in court to fight multiple patent<br />
infringements<br />
32: Saga settled as Staples prepares to sell up<br />
to Sycamore<br />
34: THE INSIDE TRACK: Katun’s Yvette<br />
Dessauvagie on 10 years in the industry<br />
36: WIDE FORMAT COLUMN:<br />
CAD has hooks in the move from 2D to<br />
3D printing<br />
40: FEATURE:<br />
<strong>The</strong> Inkjet Renaissance<br />
44: RETAIL COLUMN:<br />
<strong>The</strong> foundation of great companies<br />
Products & Technology<br />
46: Apex releases new replacement chips and<br />
chip resetting solution; Aster launches<br />
second Brother series<br />
47: New Pantum models to be released;<br />
New products from PPC Solutions Ltd;<br />
Jet Tec expands inkjet cartridge range<br />
48: Ninestar releases cartridges for Brother;<br />
IR Italiana Riprografia announces new<br />
Graphic-jet cartridges ; PRINTek releases<br />
new products; Printlife extends ownbranded<br />
cartridges<br />
49: New remanufactured Canon cartridges<br />
from wta<br />
50: New products launched by ARMOR;<br />
CIG announces new remanufactured<br />
cartridges<br />
51: Embatex and Turbon launch HP LJ Pro<br />
M252 X cartridges and more; Katun<br />
launches new Accessory Products<br />
Catalogue<br />
8 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
WORLD FOCUS<br />
visit www.therecycler.com for all the breaking news<br />
EUROPE Ninestar, Distribution, Germany<br />
<strong>The</strong> Penguins conquer Germany<br />
Karl Kallinger, a former board member of KMP, and Tonerdumping have signed an agreement with Ninestar to market G&G Cartridges in<br />
the German market.<br />
Karl Kallinger, the former board member of<br />
KMP and Managing Director of Pelikan<br />
Hardcopy Germany, becomes an advisor to<br />
the Berlin printer accessory retailer<br />
Tonerdumping. <strong>The</strong>y signed an exclusive<br />
retailer marketing agreement with Ninestar<br />
for the nationwide marketing of Ninestar’s<br />
brand, G&G.<br />
“For this goal, we need someone with rich<br />
experience and networking in the industry.<br />
That is why we are very glad and grateful to<br />
work with Karl Kallinger in the future. Hardly<br />
anyone knows the German printer accessories<br />
market as well as he does. With Ninestar and<br />
Karl Kallinger, we bring together the<br />
absolute top players in the industry,” says<br />
Tonerdumping CEO Daniel Orth.<br />
Karl Kallinger was Managing Director of<br />
Pelikan Hardcopy Deutschland for ten years<br />
before joining KMP’s board of directors. Under<br />
his leadership, both suppliers became leading<br />
brands in the German alternative printer<br />
accessories market. In the future, Kallinger will<br />
bring his experience to the exclusive<br />
partnership between Tonerdumping and<br />
Ninestar.<br />
“With the G&G brand, Ninestar has the best<br />
GLOBAL USITC, IP, Seizure Order<br />
prerequisites in Germany’s highly competitive<br />
market for printer accessories. Successfully<br />
creating this is another exciting challenge that<br />
I am very fond of,” says Karl Kallinger.<br />
Ninestar is an alternative ink and toner<br />
producer. In Zhuhai, China, the factory can<br />
produce 20 million toner cartridges annually<br />
along with 100 million ink cartridges and 30<br />
million ribbon cartridges. <strong>The</strong> Ninestar Group<br />
also owns the Static Control and Apex chiming<br />
systems, the printer manufacturer Pantum<br />
and, since 2016, Lexmark. Ninestar produces<br />
printer accessory products for many different<br />
trade brands. In the future, the Chinese will<br />
increasingly rely on the G&G brand. In<br />
Germany, Tonerdumping will officially market<br />
the G&G brand as a distributor.<br />
“We have been working with Tonerdumping<br />
US Customs takes action against Inksac<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
for a very long time, successfully and<br />
confidently. With many years of experience in<br />
various trading platforms, they are the ideal<br />
partner for us to make our brand known in<br />
Germany,” says Oleg Zhao, Managing Director<br />
of Seine Holland B.V.<br />
Since 2003, Tonerdumping has been selling<br />
printer accessories through an online shop<br />
and in 22 stores in Berlin, Brandenburg and<br />
Hamburg. With an annual turnover of more<br />
than 10 million euros, the specialist belongs<br />
to the most important ink and toner dealers<br />
in Germany. In April 2017, the Computer-<br />
BILD awarded the Tonerdumping online<br />
shop as a top Shop in the category “Office,<br />
Technology and Media”.<br />
Tonerdumping Managing Director<br />
Friedbert Baer goes on to say, “We are not<br />
only convinced by the quality of inks and<br />
toners from Ninestar, we are also convinced<br />
by the professional approach and demeanour<br />
of the Chinese. We do not know any other<br />
alternative ink and toner manufacturer that<br />
has such a large development and patent<br />
department. We are sure that the cartridges<br />
with the penguins will soon convince many<br />
customers in Germany. “<br />
Inksac Corp has been issued with two seizure and forfeiture orders by the US International Trade Commission (ITC) in as many days.<br />
US Customs detained a shipment of inkjet<br />
inks and supplies in breach of a General<br />
Exclusion Order No. 337-TA-565 issued to<br />
Epson and on 16 June 2017 the ITC issued a<br />
Seizure and Forfeiture Order against the<br />
company for the detained goods.<br />
One day later on 17 June 2017 the ITC<br />
issued a second Seizure and Forfeiture Order<br />
against the company following a similar<br />
action by US Customs who detained a<br />
shipment of inkjet inks and supplies in breach<br />
of a General Exclusion Order No. 337-TA-691<br />
issued to Hewlett-Packard.<br />
Remanexpo: Product Group<br />
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remanufacturing of printer cartridges<br />
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Inksac Corp was incorporated in March<br />
2008 and is based in Renton, Washington<br />
State, and according to US Customs records<br />
has been importing containers of products<br />
since 2007. Inksac has been actively trading<br />
on eBay since December 2005 and over the<br />
last twelve months has established a five-star<br />
(99.2 percent) rating. <strong>The</strong> Inksac eBay store<br />
carries a range of over 800 mostly imaging<br />
consumables. <strong>The</strong> principle is Yao Yu Li.<br />
<strong>The</strong>se two seizure and forfeiture orders<br />
brings to ten the number that the ITC has<br />
issued to nine companies so far in 2017.<br />
10 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
You can contact <strong>The</strong> <strong>Recycler</strong> via Twitter at @<strong>Recycler</strong>Media<br />
WORLD FOCUS<br />
EUROPE Aster Graphics, Static Control, IP, Lawsuit<br />
Aster and Static go to court<br />
In June Aster filed a complaint with a US court for declaratory relief of patent noninfringement<br />
against Static Control which was responded to by Static Control filing a lawsuit<br />
in the U.S. District Court for the Central District of California for patent infringement.<br />
On 29 June, Static Control sent a letter to<br />
Aster Graphics notifying the company<br />
of infringement of the ‘742 and ‘949<br />
patents. <strong>The</strong> letter, sent with hopes<br />
of finding a solution outside of the<br />
courts, requested Aster Graphics to<br />
cease its infringing activity.<br />
Static then advised Aster that if it<br />
did not receive a satisfactory response by<br />
10 July it was prepared to take action against the<br />
company without further notice and reserved<br />
the right to seek injunctive relief and damages.<br />
Because of these actions there is controversy<br />
between the two companies as to whether<br />
Aster’s laser toner cartridge products infringe<br />
the 742 and 949 patents and Aster is seeking a<br />
declaratory judgement of non-infringement and<br />
demands a trial by jury on all issues so Aster filed<br />
a complaint on 7 July 2017.<br />
On 17 July Static Control sued Aster Graphics<br />
for patent infringement alleging that Aster<br />
Graphics is infringing two of Static Control<br />
patents relating to dongle gear designs used in<br />
various Canon and HP laser cartridges. <strong>The</strong><br />
patents are U.S. patent 9,671,742 B2 (‘742) and<br />
9,599,949 B2 (‘949).<br />
“We made all the necessary motions to avoid<br />
a lawsuit,” said Skip London, Static Control’s<br />
General Counsel, “…but Aster’s decision to<br />
continue infringing our IP left us no other choice<br />
but to take legal action.”<br />
In response to the filed lawsuit by Static<br />
Control Aster Graphics issued a statement:<br />
“On the 29th of June we received a letter from<br />
Static Control Corporation (SCC), a Ninestar<br />
affiliate, accusing Aster Graphics of violating<br />
their dongle gear patents. We carefully reviewed<br />
SCC’s allegations and did not see any proof of<br />
their claims of violation. We welcomed a<br />
discussion with SCC as we sought an explanation<br />
to their accusation. Surprisingly, the very next<br />
day, SCC and its affiliated companies informed<br />
Aster’s major customers of their allegations,<br />
including the false and misleading claim that<br />
Static Control has taken “legal action” against<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Aster. Aster is being damaged by the<br />
dissemination of these unfounded<br />
allegations by Static Control’s parent<br />
and affiliated companies.<br />
In order to protect its interests, on<br />
Friday, July 7, Aster filed a lawsuit<br />
against SCC for a declaratory<br />
judgment of non-infringement of the<br />
Ninestar ‘742 and ‘949 patents.<br />
In an effort to resolve actual and potential<br />
claims between Aster and Static Control, Aster is<br />
prepared to delay service of the complaint for a<br />
period of time to allow discussions between the<br />
parties, with the hope to address the issue<br />
outside of legal action. On July 10, Aster sent a<br />
communication to SCC’s General Counsel<br />
expressing its willingness to resolve the matter<br />
outside of the court system.<br />
It is our firm belief that SCC’s claims are<br />
baseless as they are broadly overstating the<br />
protection of their patents. We view SCC’s claim<br />
as an illegitimate tactic to limit Aster Graphic’s<br />
success in the USA market.<br />
It should also be noted that Aster Graphics<br />
was granted its own patent by the US Patent and<br />
Trademark Office (Patent No. 8731435) in May,<br />
2014 and by the German Patent and Trademark<br />
Office (Patent Nos. DE212014000227,<br />
DE202016103441) in July, 2016. <strong>The</strong>se patents<br />
are for the Aster Graphics design solution for<br />
“dongle” gear cartridges sold in the United<br />
States and Europe. We are committed to<br />
providing our customers IP compliant products<br />
that utilize our ingenuity and provide value to<br />
the marketplace.<br />
Since our inception in 2011, Aster Graphics<br />
has made innovation a core business initiative.<br />
Our respect for the intellectual property rights<br />
and patents of all third parties, whether OEM or<br />
aftermarket manufacturers, is a paramount<br />
principle. After six years, this strategy has<br />
catapulted Aster Graphics to a leadership<br />
position in the industry as we have consistently<br />
provided patented and quality product choices<br />
for our customers.”<br />
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suppliers at Paperworld 2017<br />
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EUROPE HQ Patronen, Acquisition, Retail<br />
New owners for<br />
HQ Patronen<br />
<strong>The</strong> German online cartridge reseller<br />
HQ Patronen has been taken over by<br />
the German IT reseller Cyberport.<br />
Channel Partner reported that the<br />
acquisition of HQ Patronen will<br />
strengthen the office imaging supplies<br />
offering of Cyberport and compliment<br />
the already existing offering of IT<br />
products and therefore enable the whole<br />
company growth.<br />
HQ-Patronen GmbH was started in<br />
2006 and specializes in Europe-wide<br />
distribution of toner, ink and office<br />
supplies. <strong>The</strong> company is headquartered<br />
in Seevetal and in 2013 opened<br />
a fully equipped logistic centre in<br />
Hamburg Hafencity.<br />
Speaking to Channel Partner Aliz<br />
Tepfenhart, Chairman of Cyberport said<br />
“We are looking forward to the intensive<br />
collaboration with HQ cartridges, both<br />
in the customer and in the product area.<br />
With the purchase, Cyberport gets an even<br />
bigger footprint in the market and can at<br />
the same time play its strength in service<br />
and consulting.”<br />
HQ Patronen’s Managing Director,<br />
Benjamin Maurer, told Channel Partner:<br />
“With Cyberport, we have a strong<br />
partner who ideally complements our<br />
distribution channels around Omnichannel<br />
Services and enables us to<br />
continuously expand our customer base.<br />
We are delighted that Cyberport has been<br />
able to inspire us with a company which<br />
explicitly focuses on customer requirements<br />
and quality As well as service, as we<br />
see it, as the top priority.”<br />
HQ Patronen GmbH will be working<br />
as an independent subsidiary of<br />
Cyberport and Benjamin Maurer and<br />
Stefan Siebenberg will continue to run it.<br />
<strong>The</strong> takeover is subject to approval by<br />
the German cartel authorities.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
11
WORLD FOCUS<br />
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EUROPE WEEE, Ecologic, France<br />
Ecologic collects 145,000 tonnes of WEEE<br />
in France<br />
<strong>The</strong> French partner to WEEElogic has collected and treated over 145,000 tonnes of electrical and electronic waste in compliance<br />
with WEEE directives.<br />
Ecologic, the French compliance<br />
and take back scheme has<br />
published its annual report in<br />
compliance with legal requirements<br />
and in line with the French<br />
Environmental Agency that<br />
collates the country’s collection<br />
and recycling performance.<br />
Ecologic collected over 145,000<br />
tonnes of e-waste which consisted<br />
of; consumer electronics, consumer<br />
goods, toys, tools, cooling and freezing<br />
appliances, air conditioning, ventilation<br />
systems, TV’s and Hifi, IT, printers and all<br />
electrical and electronics equipment in line<br />
with circular economy.<br />
More than 20,195 tonnes were collected<br />
from professional users such as IT, copying<br />
equipment, printers, telecommunications and<br />
professional catering. Ecologic has increased<br />
its collection by 30 percent which is mainly<br />
due to lower material prices and many tonnes<br />
have been redirected to local authority<br />
collection points.<br />
Ecologic said that it had been a<br />
very challenging year for B2C and<br />
B2B WEEE collection performance<br />
due to renewed government<br />
approvals of B2B and professional<br />
kitchen waste which Ecologic is<br />
approved to manage.<br />
<strong>The</strong> company also said that it<br />
has reinforced its quality in<br />
environmental management and<br />
control, to be able to maintain the level of<br />
performance, audits and services and that it<br />
considers its involvement within WEEElogic as<br />
a duty for a better future due to management,<br />
efficiency and control and expects to continue<br />
its improvements in years to come.<br />
EUROPE Lexmark, Lawsuits, Business<br />
Legal action against Lexmark<br />
Lundin Law PC and Khang & Khang LLP announced Securities Class Action lawsuit against Lexmark International, Inc., and<br />
encourage investors with losses to contact the firms.<br />
Lundin Law PC, a shareholder rights<br />
firm, announced the filing of a class<br />
action lawsuit against Lexmark<br />
International, Inc. for possible<br />
violations of federal securities laws<br />
between August 1, 2014 and July 20,<br />
2015, inclusive. Investors who<br />
purchased or otherwise acquired<br />
shares during the Class Period<br />
should contact the firm prior to the<br />
September 19, 2017 lead plaintiff<br />
motion deadline.<br />
Three days later Khang & Khang<br />
LLP announced the filing of their<br />
securities class action lawsuit<br />
against Lexmark International Inc<br />
on the same grounds.<br />
According to the complaint,<br />
throughout the above mentioned period,<br />
Lexmark made materially false and/or<br />
misleading statements, and/or failed to<br />
disclose, that: end-user demand and growth<br />
for the company’s supplies business was<br />
deteriorating; that pricing increases were<br />
the primary driver of supplies revenue<br />
growth, not end-user demand; that<br />
customers in the supplies channel reacted<br />
by buying ahead of anticipated pricing<br />
increases; and that as a result, there were<br />
excessive inventory levels at its European<br />
wholesale distributors.<br />
On July 21, 2015, Lexmark reported poor<br />
results for its second quarter ending June 30,<br />
2015 and lowered its 2015 sales guidance.<br />
<strong>The</strong> company revealed its supplies growth<br />
was not attributable to end-user demand but<br />
rather the result of its European customers<br />
buying ahead of customary price<br />
increases which produced excessive<br />
inventory. Upon release of this news,<br />
shares of Lexmark fell in value<br />
materially, which caused investors<br />
harm according to the complaint.<br />
No class has been certified in the<br />
above action yet.<br />
Shareholders are now taking<br />
action and Law Offices of Howard G.<br />
Smith announced an investigation<br />
on behalf of Lexmark International,<br />
Inc. shareholders concerning the<br />
company and its officers’ possible<br />
violations of federal securities laws.<br />
<strong>The</strong> investigation concerns<br />
whether the company adequately<br />
disclosed sharp declines in its<br />
revenues for the second quarter<br />
2015 results.<br />
On this news, shares of Lexmark fell<br />
sharply in value, thereby damaging<br />
investors.<br />
<strong>The</strong> period in question pre-dates the<br />
acquisition of Lexmark by the Ninestar<br />
Corporation (formally Apex Technology Co.<br />
Ltd) in November 2016.<br />
12 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
WORLD FOCUS<br />
Contact the news team at news@therecycler.com<br />
GLOBAL CET, Nu-Tone, Paulimac<br />
CET Group further extends Global business<br />
<strong>The</strong> Chinese company has struck a new merger and distribution deal to continue an expansive 2017.<br />
CET Group has carried on a year of growth<br />
and expansion with two new deals announced<br />
this summer. <strong>The</strong>se comprise a brand new<br />
distribution agreement with Nu-Tone, and a<br />
significant merger with Paulimac.<br />
Canadian company Nu-Tone, an alternative<br />
printing products distributor and<br />
manufacturer, have officially become the sole<br />
distributor of CET products in Canada. <strong>The</strong><br />
Quebec-based outfit, who have over<br />
seventeen years of experience in the digital<br />
imaging industry, aim to become the premier<br />
printer and copier supply company in<br />
Eastern Canada, and have set their sights<br />
higher still. A CET press release announced<br />
their intention to aid Nu-Tone not just in<br />
achieving that goal but to help them attain<br />
superiority across the entire nation.<br />
According to the press release announcing<br />
the deal, there is plenty of common ground<br />
between the two companies, despite their<br />
geographical differences, with both Nu-Tone<br />
and CET “constantly striving to excel and<br />
innovate.” <strong>The</strong> Quebecois are described by<br />
CET as a company that will develop high<br />
quality product and solutions, and “attractive<br />
and appealing alternatives for all its<br />
customers.” Martin Dagenais, both President<br />
and Owner of Nu-Tone, has said his company<br />
will commit to the customers of CET Group<br />
to guarantee a smooth transition, as well as<br />
offering increased benefits to clients in the<br />
Canadian market. <strong>The</strong>se reportedly include<br />
faster shipping across Canada, as well as<br />
decreased shipping costs, alongside a<br />
consistent stock of quality products.<br />
It hasn’t been the only exciting news to<br />
come from CET Group recently, with a longdiscussed<br />
merger with Brazilian company<br />
Paulimac finally receiving the green light.<br />
Negotiations, involving both CET Group<br />
President Stephen Ma and Senior Manager of<br />
their USA branch Elizabeth Barbosa, had been<br />
happening over the last six months, with a<br />
deal being reached in Sao Paolo, Brazil, on the<br />
last day of May. <strong>The</strong> new company will now be<br />
known as ‘Paulimac & CET Group Brasil’. <strong>The</strong><br />
merger includes several key assets of<br />
PAULIMAC, who were founded in 1986, ten<br />
years prior to CET Group. Paulimac’s estate,<br />
buildings and warehouses are all included in<br />
the agreement, as is their toner cartridge<br />
refilling factory, Benfica, which will from now<br />
on be known as ‘Benfica & CET Group Brasil’.<br />
Paulimac play a key role in the Brazilian<br />
compatible spare parts and consumables<br />
industry, and has, over the last three decades,<br />
established a reputation as a high-quality<br />
product developer and a professional<br />
technical servicer. As Paulimac & CET Group<br />
Brasil, the newly-merged companies aim to<br />
provide Brazilian clients with both high<br />
quality products and services, as well as clients<br />
across the wider South American region. In<br />
order to strengthen the market’s<br />
development, the Group have pledged to<br />
manufacture copier cartridges and expand<br />
toner filling lines to meet their needs. CET<br />
have also spoken of the positive effect the<br />
merger will have on the corporate culture and<br />
development of the wider CET Group.<br />
<strong>The</strong> pair of developments in the Americas<br />
mark the latest chapter of what has been a<br />
busy year for CET Group, who celebrated<br />
their twentieth anniversary in November<br />
2016. In March of this year, the supplier set up<br />
their first subsidiary in Russia, in a bid to<br />
improve service and offer “fully scaled<br />
professional solutions.” <strong>The</strong> Moscow-based<br />
branch will be responsible for all of CET’s<br />
business not only in Russia, but Eastern<br />
Europe and Central Asia as well. This<br />
expansion was followed in April by a merger<br />
with Spanish supply company Reprovego<br />
Export, S.L., with the aim of delivering CET<br />
products and services to customers across the<br />
Iberian Peninsula. It will not be the group’s<br />
last movements of 2017, either, with the<br />
planned opening of fifth subsidiary Yingmei<br />
Technology Co., Ltd., and a relocation of its<br />
existing manufacturing operations to the<br />
Caofeidian Industrial Zone in Tangshan City,<br />
Beijing. <strong>The</strong> move, forecast to create 300 new<br />
jobs within the company, is scheduled to be<br />
completed by the end of this year.<br />
IMEA Counterfeits, HP Inc, Nigeria<br />
HP Inc counterfeit products seized<br />
Nigerian authorities seized 167,000 fake HP printing products which included cartridges and fake security labels which were<br />
found after raids.<br />
Nigeria Today reported that the items which<br />
were “branded as HP products” were seized<br />
during raids by Nigerian security officers. HP’s<br />
Anti-Counterfeiting and Fraud Programme<br />
(ACF) supplied key intelligence to authorities<br />
and identified the items as fake.<br />
<strong>The</strong> counterfeits were mostly made up of<br />
cartridges and fake security labels and<br />
packaging which if sold on the market could<br />
cause numerous problems for consumers<br />
such as performance and reliability issues<br />
the report said and if these items caused<br />
damage to printers there could also be issues<br />
with warranties which may become void.<br />
Olatunji Itiola, Country Supplies Business<br />
Manager, Nigeria and Ghana, said: “HP is<br />
delighted that this illegal activity has been<br />
identified and the defrauding of thousands<br />
of innocent customers has been prevented.<br />
We are grateful to the Nigerian authorities<br />
for their cooperation in this matter. We are<br />
proud of the continued successes of the ACF<br />
programme, and we will continue to work<br />
hard to protect customers from potentially<br />
dangerous fake printing products.”<br />
<strong>The</strong>re have been over 12 million<br />
counterfeits and components seized<br />
throughout the EMEA during the last five<br />
years by local authorities backed by HP and<br />
the OEM itself has conducted more than<br />
4,500 “audits and inspections of partners<br />
stocks or suspicious deliveries”.<br />
HP’s ACF programme is responsible for<br />
educating its customers and partners on<br />
what to look out for in counterfeit products<br />
and works closely with local and worldwide<br />
law enforcements to find and destroy illegal<br />
operations that produce fake HP printing<br />
consumables.<br />
14 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
WORLD FOCUS<br />
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NORTH AMERICA OEMs, Patents, Legal<br />
Commercial Copy Innovations (CCI) files lawsuits<br />
against Xerox, Lexmark and Brother<br />
CCI is suing the OEMs for patent infringements and has determined that it wants a trial by jury and reserves the right to assert<br />
additional claims.<br />
In April this year <strong>The</strong> <strong>Recycler</strong> reported that<br />
CCI filed a lawsuit against Ricoh Electronics,<br />
Inc., Ricoh USA, Inc., Mimaki USA, Inc. and<br />
Lanier Worldwide, Inc. on 13 March 2017 in<br />
the United States District Court, Central<br />
District of California, Southern Division<br />
claiming that the OEMs had infringed its<br />
patents which it had bought from Kodak.<br />
“Commercial Copy Innovations Inc (CCI)<br />
acquired all rights and titles to the U.S. Patents<br />
Nos. 6,848,777 (“the’777 Patent”), 6,773,102<br />
(“the ‘102 Patent”), 6,197,466 (“the ‘466<br />
Patent”), and 6,453,127 (“the’127 Patent”)<br />
from the Eastman Kodak Company (“Kodak”)<br />
and is looking to defend its rights to the<br />
intellectual property of said patents against<br />
the defendants”.<br />
One of the latest lawsuits was filed 5 July<br />
2017 and CCI claims that Xerox has infringed<br />
US Patent No. 6,197,466 B1 and US Patent No.<br />
6,453,127 B2 of which both are owned by CCI<br />
and it also reserves the right to assert<br />
additional claims of the 466Patent against<br />
Xerox. <strong>The</strong> OEM sells and offers these<br />
products for sale as part of its printer sales in<br />
the Central District of California, Southern<br />
Division.<br />
Lexmark have also been called to court for<br />
the infringement of Patent 127 and CCI<br />
claimed that the OEM had “without authority,<br />
consent, right, or license, and in direct<br />
infringement of the ‘127 Patent, Lexmark<br />
markets, uses, sells, offers for sale,<br />
manufactures, has manufactured, makes, has<br />
made, imports, and/or has imported Lexmark<br />
Printers that directly infringe at least claim 1 of<br />
the ‘127 Patent.” <strong>The</strong> infringement complaint<br />
was filed 6 July 2017.<br />
CCI has also brought a case for<br />
infringement against Brother International<br />
and Brother USA who are engaged in the<br />
“making and selling, respectively, of the<br />
Accused Products within and throughout the<br />
United States. <strong>The</strong>se activities form the basis<br />
of each entities infringing actions.” Brother is<br />
accused of infringing patents 466 and 127.<br />
CCI has requested that all three cases are<br />
judged by a jury.<br />
EUROPE CEOs, Spending, Business<br />
European CEOs prepare to spend<br />
Economic improvements and political stability are pointing to an increase in investment.<br />
A Bloomberg article explores how Stoxx<br />
Europe 600 Index Members are set to spend<br />
an average of around €19.5 million ($22<br />
million) on building factories and renewing<br />
old equipment, in what is forecasted to be<br />
the biggest year-on-year increase in such<br />
spending for more than a decade. Europe’s<br />
stabilising political landscape, together with<br />
recent improvements in the region’s<br />
economy, has inspired business leaders to<br />
return to capital expenditure.<br />
SEB’s Head of Cross-Asset Strategy,<br />
Thomas Thygesen, said “Europe is now<br />
growing in a way that is propelled by<br />
domestic demand. As a CEO, you can feel<br />
comfortable in committing to fresh<br />
equipment, or building a new plant.” After a<br />
turbulent decade, recent data suggests<br />
Europe is increasingly able to stand on its<br />
own, less dependent on export growth and<br />
a weak currency. Consumer confidence is<br />
rising, unemployment (currently at an eightyear<br />
low) is falling and a surge in factory<br />
orders has prompted the biggest<br />
manufacturing growth since 2011. Election<br />
results in the Netherlands and France,<br />
amongst other places, have also been seen<br />
as contributing to a renewed marketfriendly<br />
atmosphere.<br />
<strong>The</strong> expected 13 percent increase in<br />
capital expenditure illustrates a profound<br />
shift in trend. Recent years have seen<br />
companies unwilling to commit to longerterm<br />
projects, despite borrowing costs<br />
diving due to central bank-easing. Similarly,<br />
investors seeking a good return have tended<br />
to favour firms that either bought back<br />
shares, or paid the best dividends. However,<br />
Dirk Thiels, Head of Investment at KBC<br />
Asset Management, claimed “In this<br />
environment, capital expenditure can be the<br />
most beneficial. People are no longer<br />
thinking so defensively in Europe.”<br />
27.–30.1.2018, Frankfurt am Main<br />
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16 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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WORLD FOCUS<br />
EUROPE HP, Patents, Cartridges<br />
HP Inc overruled in Dutch<br />
Court of Appeal<br />
<strong>The</strong> Court of Appeal in the Hague ruled that the cartridges can be used and resold<br />
despite OEM’s patents and that consumers have a right to use compatibles “provided<br />
that there is no protection for the cartridge itself”.<br />
Lexology reported that the decision could have<br />
“far reaching consequences for manufacturers<br />
of original appliances which use consumables”<br />
like ink cartridges that can be bought on the<br />
“aftermarket”. HP Inc brought the case against<br />
Digital Revolution (123inkt.nl) for infringement<br />
of its patent however, it was noted that the<br />
Court of Appeal ruled that the “sale of<br />
replacement ink cartridges” should be allowed<br />
even if “the cartridges relate to an essential part<br />
of a patented invention” and said that<br />
consumers should be able to buy compatibles<br />
“providing there is not protection for the<br />
cartridge itself ”. However, the Court also<br />
specified that there could be a different<br />
outcome if there has been an agreement to<br />
certain conditions when a printer is bought<br />
<strong>The</strong> article also explained that Digital<br />
Revolution remanufactures OEM cartridges and<br />
sells them throughout Europe but in this<br />
instance HP Inc alleged that the company had<br />
infringed their patent EP 2 170617 (EP617)<br />
because “all elements of claims 1 and 2 were<br />
present in the cartridge offered by Digital<br />
Revolution”, this was rejected by the Court of<br />
Appeal as it found the claims to be void as well<br />
as the fact that the claim was filed “too late in<br />
the proceedings” which is in violation of “the<br />
principle of due process”.<br />
Also rejected was HP Inc’s claim of indirect<br />
infringement and this was due to Article 73 of<br />
the 1995 Dutch Patent Act (DPA) which<br />
describes indirect infringement as: “<strong>The</strong><br />
patentee may institute the claims at his disposal<br />
for enforcing his patent against any person who<br />
[…] supplies or delivers in or for his business,<br />
means relating to an essential part of the<br />
invention to others than those who by virtue of<br />
Articles 55 to 60 are authorised to work the<br />
patented invention, […] if that person knows,<br />
or if that it is evident considering the<br />
circumstances, that those means are suitable<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
and intended for that application.”<br />
Furthermore the article stated that Digital<br />
Revolution said that it does not “offer or deliver<br />
cartridges to anyone other than those<br />
authorised under the terms of Articles 55 to 60<br />
[which apply to licensed use] to apply the<br />
patented invention” and that “if a consumer<br />
purchases an HP printer for which the<br />
cartridges offered by Digital Revolution are<br />
suitable and intended, this implies that a<br />
license is obtained to use that printer, including<br />
the method according to claim 7 of EP 617<br />
which is incorporated in the software of the<br />
controller of the printer”.<br />
<strong>The</strong> Court was in agreement and stated: “It is<br />
established that the printer only operates with<br />
a cartridge that has a memory device capable of<br />
communicating with the printer software so<br />
that the method of claim 7 can be applied.<br />
Miscommunication, for example, because the<br />
memory device is not configured for<br />
application of that method, irrevocably leads to<br />
the rejection of the cartridge and thus to the<br />
printer system not working, as HP has expressly<br />
stated. Since the purchaser of an HP printer<br />
expects the printer to function in a normal way,<br />
that permission […] is also deemed to extend<br />
to the use of cartridges suitable for that printer<br />
which do not itself infringe any product<br />
claim […]”.<br />
<strong>The</strong> case is expected to continue in the<br />
Dutch Supreme Court.<br />
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NORTH AMERICA Copyright, Technology<br />
<strong>The</strong> right to repair<br />
US Copyright Office wants Congress to<br />
pass legislation so that customers have<br />
the right to repair products bought<br />
from companies who prevent<br />
consumers from doing this.<br />
<strong>The</strong>hill.com reported that the US Copyright<br />
Office wrote in a report: “<strong>The</strong> Office<br />
recommends against limiting an exemption<br />
to specific technologies or devices, such as<br />
motor vehicles, as any statutory language<br />
would likely be soon outpaced by<br />
technology.<br />
“<strong>The</strong> Office believes these matters are<br />
better addressed through laws or<br />
regulations outside of the Copyright Act.”<br />
However there were no “specific<br />
recommendations” put forward for a<br />
written law at this time.<br />
Over recent years companies like printer<br />
manufacturers and automobile companies<br />
state that it is illegal for customers to<br />
“bypass locks” placed on their products and<br />
this stops third parties from repairing or<br />
servicing them. In the farming community<br />
in Nebraska farmers have been using illegal<br />
Ukrainian software to override their John<br />
Deere tractors systems so that they can<br />
repair them on their own.<br />
Due to some exemptions granted by the<br />
Copyright Office on Section 1201 of the<br />
Digital Millennium Copyrights Act,<br />
renewable every three years, industry by<br />
industry, there is now a makeshift set of<br />
exemptions for some technology but not for<br />
others. Public comments related to repairs<br />
relayed to the Office have gone from 750<br />
comments 2000-2012 to 40,000 in 2015.<br />
<strong>The</strong> US Copyright Office argued in its<br />
report that companies have been using<br />
section 1201 perversely to the purpose of<br />
“provision” and stated that: “Virtually all<br />
agree that section 1201 was not intended to<br />
facilitate manufacturers’ use of [software<br />
locks] to facilitate product tying or to<br />
achieve a lock‐in effect under which<br />
consumers are effectively limited to repair<br />
services offered by the manufacturer.”<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
17
WORLD FOCUS<br />
visit www.therecycler.com for all the breaking news<br />
NORTH AMERICA Legal, IP<br />
Canon awarded $4.5 million (€3.81 million)<br />
in toner bottle patent dispute<br />
A US court has found that General Plastic and Color Imaging wilfully infringed Canon’s patent and has awarded a hefty sum in damages.<br />
On Monday 19 June 2017 a jury at the US<br />
District Court for the Northern District of<br />
Georgia, Atlanta Division, found that two<br />
companies had infringed Canon’s toner bottle<br />
patent 7, 647, 012, relating to toner bottles<br />
produced to supply the Canon imageRUNNER<br />
copier/MFP.<br />
General Plastic Industrial Co. Ltd has<br />
been ordered to pay $3.7 million (€3.1<br />
mullion) in damages, while Color Imaging has<br />
been ordered to pay $730, 000 (€618,000).<br />
<strong>The</strong> jury’s finding has been the long-awaited<br />
result of a 6-year long legal battle which first<br />
began in 2011 when Canon sued General<br />
Plastic and Color Imaging for infringing its<br />
patent. At the time, Canon had stated that the<br />
“defendants market their toner bottle products<br />
as purported alternatives to genuine toner<br />
bottle products manufactured by Canon and<br />
sold under the Canon brand name...<br />
Defendants’ acts complained of herein are<br />
damaging and will continue to cause<br />
irreparable injury and damage to Canon for<br />
which there is no adequate remedy at law.”<br />
<strong>The</strong> legal dispute dragged on for four years<br />
until, as <strong>The</strong> <strong>Recycler</strong> reported in 2015, Canon<br />
requested that the US International Trade<br />
Commission (USITC) issue “a permanent<br />
limited exclusion order and cease and desist<br />
orders.” <strong>The</strong>se orders would result in both<br />
General Plastic and Color Imaging being unable<br />
to import and sell the toner bottles that<br />
infringed Canon’s patent.<br />
In response, the USITC released a ‘Notice of<br />
Institution of Investigation” in which the<br />
Commission declared that, having received<br />
Canon’s complaint, it was ordering “an<br />
investigation to be instituted to determine<br />
whether there is a violation”.<br />
<strong>The</strong> two defendants remained defiant<br />
however, with a representative from Color<br />
Imaging telling <strong>The</strong> <strong>Recycler</strong> in June 2015 that<br />
“GPI and Color Imaging respect the intellectual<br />
property of others, including Canon’s.<br />
“<strong>The</strong>y firmly believe that their innovative<br />
aftermarket products offer a viable alternative<br />
that is beneficial to the consumers, and should<br />
not be squeezed out of the market by means<br />
other than fair competition in the market.”<br />
Months of further litigation and legal dispute<br />
continued, with no sign of a forthcoming<br />
resolution, so much so that in June 2016,<br />
Actionable Intelligence reported that ‘Those<br />
holding out hope for a settlement... will either<br />
have to look to the future fulfilment of such<br />
hopes or extinguish them altogether.”<br />
Finally, in June 2017 the case came to trial in<br />
the Atlanta Court with the judge instructing the<br />
jury that it was “the responsibility of the<br />
Plaintiff Canon to prove every essential part of<br />
its claims by a “preponderance of the<br />
evidence”...an amount of evidence that is<br />
enough to persuade you that Canon’s claim is<br />
more likely true than not true.”<br />
He continued, “In this case, Defendants have<br />
asserted affirmative defences. Even if Plaintiff<br />
proves its claims by a preponderance of the<br />
evidence, Defendants can prevail in this case if<br />
they prove any of their affirmative defences by<br />
a preponderance of the evidence.”<br />
Canon accused both General Plastic and<br />
Color Imaging of infringing claims 24, 25 and 30<br />
of the ‘012 patent, with two different types of<br />
toner bottle being found to be in infringement;<br />
these were known during the legal<br />
proceedings as “Type A” Accused Toner Bottles<br />
and “Type B” Accused Toner Bottles.<br />
<strong>The</strong> claims 24, 25 and 30 of Canon’s ‘012<br />
patent “require the combined use of a toner<br />
bottle with a hollow cylindrical driving member<br />
and a hollow cylinder”. It was agreed that “each<br />
of the defendants’ Accused Toner Bottles has<br />
been used in a Canon copier, and have also<br />
agreed that each of those Canon copiers has a<br />
hollow cylindrical driving member and a<br />
hollow cylinder as described”.<br />
It was alleged by Canon that both General<br />
Plastic and Color Imaging directly and actively<br />
infringed Canon’s toner bottle patent. General<br />
Plastic and Color Imaging denied the<br />
allegations, contending that Canon had<br />
implicitly granted both them and their<br />
customers permission to sell and use the toner<br />
bottles, and also contending that using their<br />
own toner bottles with Canon copiers was<br />
“permissible repair”.<br />
Both companies stated that because Canon<br />
advices purchasers of its copiers to replace the<br />
toner with “acceptable and compatible” toner<br />
bottles in their machines, they could not be<br />
prevented from selling their accused bottles.<br />
When it comes to the thorny world of<br />
patent-related law, it has been determined that<br />
there are three different ways to infringe a<br />
patent, and in this case Canon contended that<br />
General Plastic and Color Imaging had<br />
infringed their ‘012 patent in all three ways:<br />
directly; by inducing others to infringe; and by<br />
contributing to the infringement of others.<br />
After two weeks of trial, the jury found<br />
unanimously in favour of Canon, deciding that<br />
General Plastic and Color Imaging had wilfully<br />
infringed Canon’s patent.<br />
Once the trial had concluded, General<br />
Plastic released the following statement: “<strong>The</strong><br />
Company has made a new revision design for<br />
the products in this area to meet the market<br />
demand.” <strong>The</strong> company went on to add, “<strong>The</strong><br />
company and the US lawyers believe that the<br />
decision has a major flaw, will proceed to move<br />
Appeal.”<br />
As <strong>The</strong> <strong>Recycler</strong> has previously reported,<br />
Canon is no stranger to this kind of legal<br />
dispute. <strong>The</strong> company was involved in previous<br />
toner bottle IP cases against PPC Solutions Ltd,<br />
AllCopy and Parsia International. PPC Solutions<br />
Ltd settled with the OEM in April 2014, AllCopy<br />
in September 2013, and Parsia International in<br />
October 2013.<br />
In the wake of the Georgia’s court’s findings<br />
on 19 June 2017, Canon’s lead trial counsel,<br />
Michael Sandonato of Fitzpatrick Cella Harper<br />
& Scinto revealed to Law360 that the company<br />
was “very pleased with the verdict” and added<br />
that “the awarded damages were the full<br />
amount the company sought.”<br />
He said, “We hope that this verdict will serve<br />
as a reminder to the aftermarket industry that<br />
Canon’s patents must be respected by those<br />
selling toner bottles and cartridges for Canon<br />
copiers and printers.”<br />
18 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work<br />
years<br />
CELEBRATING TWENTY FIVE YEARS<br />
OF THE RECYCLER MAGAZINE<br />
•<br />
300 TH edition – October 2017<br />
SPECIAL EDITION<br />
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workplace and tell us a bit about your experience<br />
in the remanufacturing industry.<br />
• When did you join it? •<br />
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Phone: +44 (0)1993 899800 Fax: +44 (0) 1993 226899<br />
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CITY NEWS<br />
OEM share prices<br />
August 2017<br />
Prices correct as of 1st August 2017<br />
COMPANY JUNE JULY<br />
Brother Industries (Yen) ¥ 2569 2617<br />
Canon (Yen) ¥ 3092 3858<br />
Dainippon Ink & (Yen) ¥ 3811 3995<br />
Chemicals<br />
Sun Chemicals parent company<br />
HP Inc. (US$) $ 17.59 18.90<br />
Hubei Dinglong (RMB) ¥ 10.12 10.37<br />
Jadi (MYR) M 0.06 0.06<br />
LG Chem (S Korean Won) W 291k 339k<br />
Matsushita Electric (Yen) ¥ 1514 1457<br />
Industrial Co.<br />
Panasonic parent company<br />
Mitsubishi Chemicals (Yen) ¥ 958 932<br />
Ninestar Corporation (RMB) ¥ 26.75 21.79<br />
Formerly Apex Microelectronics<br />
Oki (Yen) ¥ 1604 1504<br />
Samsung (S Korean Won) W2379k 2231k<br />
Seiko Epson (Yen) ¥ 2522 2750<br />
Turbon AG (Euro) € 14.98 13.40<br />
Xerox (US$) $ 28.77 31.66<br />
UK Waste Prices<br />
price per tonne<br />
Aluminium €11.39 11.00<br />
Plastic €56.69 69.92<br />
Paper € 1.08 1.04<br />
Currency<br />
€/US$ 1.13 1.18<br />
€/£ 0.88 0.91<br />
£/US$ 1.29 1.29<br />
Oil Price<br />
Crude oil - (US$) 46.14 52.1<br />
‘Brent Crude futures,<br />
1-Pos IPE close’ per barrel<br />
Shipping Prices<br />
Europe (Hamburg/Antwerp/ 1015 935<br />
Felixstowe/Le Havre)<br />
Mediterranean (Barcelona/ 951 859<br />
Valencia/Genoa/Naples<br />
USWC (Los Angeles/ 1378 1661<br />
Long Beach/Oakland)<br />
USEC (New York/Savannah 2356 2661<br />
Norfolk/Charleston)<br />
Sources: HMRC, FT.com, krx.co.kr, tse.or.jp,<br />
Environment Exchange, packagingnews.co.uk<br />
*Brent Crude price is for August 2017<br />
Find out more about our Weekly Newsletter at www.therecycler.com/newsletters<br />
ASIA Jadi Imaging, Business, Malaysia<br />
Jadi Imaging sells land<br />
<strong>The</strong> company is selling land and a factory building for RM23million ($5.3/€4.7 million)<br />
KLSE Screener reported that Jadi Imaging<br />
Holdings Bhd is selling the property after<br />
entering into a sale and purchase agreement<br />
with Tropical Fairyland and Sdn Bhd which<br />
was filed with Bursa Malaysia 28 June.<br />
A spokesperson at Jadi Imaging said: “<strong>The</strong><br />
proposed sale and leaseback entails the<br />
disposal of the said property for the sale<br />
consideration to be satisfied entirely in cash.”<br />
<strong>The</strong> proceeds from the sale will be used for<br />
the repayment of bank loans, working capital,<br />
Silicon Republic reported that the<br />
closure of the site cost 500 workers<br />
their jobs at the Liffey Park<br />
Technology Campus in Ireland. <strong>The</strong><br />
site is over 195 acres and will be one<br />
of the biggest estate sales in the<br />
country according to the Irish Times.<br />
On site there are nine buildings,<br />
manufacturing facilities and a warehouse, in<br />
total 1.46 million square feet as well as 70<br />
acres of “undeveloped land”, although the<br />
article stated that “new owners should be<br />
aware that the sites zoning permissions” will<br />
remain in place until 2023.<br />
Willie Norse, Executive Director, CBRE<br />
Estate Agents, commented: “It will represent<br />
and costs of the sale and the company<br />
commented: “<strong>The</strong> proposed disposal will<br />
enable Jadi Group to generate immediate<br />
cash flow and repay part of the group’s bank<br />
borrowings, which will reduce the gearing<br />
level of the group.<br />
“This will also result in interest savings and<br />
provide financial flexibility to the group to<br />
secure additional borrowings should new<br />
investment opportunities arise.” <strong>The</strong> sale is<br />
expected to be completed by Q4 2017.<br />
EUROPE HP Inc, Business, Ireland<br />
HP Inc selling Lexlip site<br />
Having closed the site the OEM is now selling the land and is expecting the sale to<br />
exceed €50 million ($56.9 million).<br />
EUROPE Brother, MPS, UK<br />
Computer Weekly reported<br />
that the MPS was designed<br />
specifically with the public<br />
sector and channel in mind<br />
making it achievable for<br />
resellers to “offer contracts”<br />
online or by phone.<br />
Brothers MPS and Omnijoin web<br />
conferencing system was accredited through<br />
G-Cloud which is a framework that “provides<br />
smaller suppliers with a chance to pitch for<br />
public sector business”. This has worked well<br />
so far as £1.6 billion ($2/(€1.8 billion) has<br />
been laid out on the governments digital<br />
one of the largest industrial and indeed<br />
overall property disposals in Ireland<br />
in recent years. This high-tech<br />
manufacturing complex represents<br />
an economic opportunity for largescale<br />
end users to secure a<br />
commercial industrial/manufacturing<br />
facility at a fraction of reinstatement value, or<br />
alternatively for investors who would seek to<br />
lease out the entire campus, thereby<br />
generating a significant rent roll.”<br />
<strong>The</strong> HP inkjet cartridge manufacturing<br />
facility was said to be too costly to run last<br />
year and HP was under “financial pressure”<br />
to make cuts and reconstruct its business<br />
drive globally.<br />
Brother partners to channel<br />
managed print<br />
<strong>The</strong> OEM recently gained the right to offer managed print on G-Cloud 9 and now needs<br />
its channel partners to take the product to the public sector.<br />
marketplace with 56 percent of total<br />
sales and 64 percent of volume<br />
being awarded to SMEs.<br />
Phil White, Managed Print Sales<br />
Manager, Brother UK, said: “A huge<br />
breadth of organisations in the<br />
public sector want to get access to<br />
the efficiencies and peace of mind that<br />
managed print services bring. We’ve seen<br />
some larger public sector organisations save<br />
six-figures off their printing bill through MPS<br />
and so we’re hoping our new cloud-based<br />
MPS will open up similar opportunities for<br />
smaller organisations.”<br />
20 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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EUROPE Messe Frankfurt, Paperworld, Germany<br />
Messe Frankfurt 2016<br />
highest results<br />
Trade fairs are going from strength to strength in Frankfurt 777 years on from first event.<br />
This year could see sales of over €650 million<br />
($725 million) announced the organisation in<br />
a press release. Mayor Peter Feldmann,<br />
Chairman, Messe Frankfurt Supervisory<br />
Board said the work of the President and<br />
CEO Wolfgang Marzin and his board was<br />
“sterling”, adding: “Messe Frankfurt is<br />
building on its growth consistently in the<br />
2017 financial year. If things continue in this<br />
positive vein, the company may well see sales<br />
pass the €650 million mark.”<br />
Marzin commented: “In 2016, we<br />
generated sales of approximately €647<br />
million, which reached the same heights<br />
attained in 2015, our most successful year to<br />
date. A new record level of EBITDA was<br />
reached with around €124 million. New<br />
records were also set for pre-tax earnings<br />
(approx. €74 million) and annual net income<br />
(approx. €50 million). 2016 saw a total of 417<br />
events take place under the Messe Frankfurt<br />
umbrella, attracting some 4.2 million visitors,<br />
over 3.5 million of which to its trade fairs<br />
and exhibitions.”<br />
He also said that the organisation would<br />
continue to invest and grow and that it<br />
intends to expand on the Safety, Security &<br />
Fire industry segment and that Messe<br />
Frankfurt is the “world’s leading organiser of<br />
trade fairs and congresses in the international<br />
growth segment of civil security”.<br />
Executive board member, Detlef Braun,<br />
commented: “Once again, we are happy to<br />
report that the event business has been very<br />
dynamic with a high level of growth. Our<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
excellent positioning and networking in<br />
every single country around the globe<br />
helps to increase the international<br />
component at our Frankfurt base, which was<br />
already very high.”<br />
<strong>The</strong> event organisation said that they are<br />
working on brand developments and new<br />
event formats and Braun added: “At present,<br />
this is occurring above all in the consumer<br />
goods and musical instrument sectors and in<br />
the areas of mobility and logistics. I am<br />
confident that these wide-ranging<br />
developments will have a greater effect on<br />
our trade fair sector in the next three years<br />
than any that we have experienced in the past<br />
three decades. <strong>The</strong> number of exhibitors has<br />
increased by around 20 percent to 1,125<br />
companies and gross exhibition space now<br />
totals 92,000 square metres – around 12<br />
percent more than the previous event.”<br />
<strong>The</strong>re is also investment in interactive<br />
formats at forthcoming shows where there is<br />
already much successful foreign trade and<br />
business. Messe Frankfurt have also invested<br />
€1 billion ($1.12 billion) in modernisation of<br />
its event sites and hall 12 is underway and on<br />
time and within budget.<br />
Marzin finished by saying: “Messe<br />
Frankfurt is reliably increasing its earnings<br />
power while sustainably reinforcing its<br />
leading position in the global market. From<br />
this strong position, we can continue to<br />
invest in developing our Group in the long<br />
term and in those precise areas where the<br />
needs of our customers exist.”<br />
NORTH AMERICA<br />
Toshiba, Chips, Business<br />
Toshiba chips<br />
business sale<br />
on hold<br />
CITY NEWS<br />
Toshiba Corporation has filed an update<br />
on the court hearing on 14 July at the<br />
Superior Court of California.<br />
Toshiba Corporation has filed an update to<br />
the Tokyo Stock Exchange and Nagoya Stock<br />
Exchange on the court hearing on 14 July at<br />
the Superior Court of California for the<br />
County of San Francisco, on the motion for<br />
preliminary injunctive relief made by<br />
SanDisk LLC a subsidiary of Western Digital<br />
Corporation.<br />
At the 14 July hearing, the Judge<br />
proposed a solution and did not order a<br />
preliminary injunctive. Instead, the Judge<br />
proposed Toshiba give two weeks’ notice to<br />
SanDisk before Toshiba closes the sale of its<br />
memory business for the period until the<br />
arbitration panel can be formed. Arbitration<br />
was initiated by SanDisk in May 2017.<br />
Pursuant to the ICC (International<br />
Chamber of Commerce) Rules that<br />
govern the arbitration, the tribunal should<br />
be formed within the next few months.<br />
As both sides agreed to the approach if<br />
it can be properly worded, the Judge<br />
requested the parties to negotiate language<br />
that would implement the Judge’s proposal<br />
and present that to the Court by 28 July.<br />
Toshiba agreed not to close the Deal before<br />
the 28 July hearing. Given that regulatory<br />
approval for the deal will likely take several<br />
months after signing, Toshiba’s current target<br />
is to close the deal by the end of March 2018.<br />
As a result, there is no chance of closing the<br />
deal within the next two weeks.<br />
In the meantime, Toshiba can and will<br />
continue to negotiate and sign an agreement<br />
with bidders for the deal.<br />
<strong>The</strong> next hearing is currently scheduled<br />
for 28 July.<br />
21
ETIRA: WORKING FOR ALL REMANUFACTURERS AND PARTNERS<br />
ETIRA membership<br />
benefits include:<br />
European Toner & Inkjet<br />
Remanufacturers Association a.i.s.b.l.<br />
ABOUT ETIRA<br />
ETIRA is the European trade association<br />
for the inkjet and toner cartridge<br />
remanufacturing industry, and represents<br />
the interests of remanufacturers and<br />
suppliers, as well as compatibles<br />
manufacturers and more.<br />
Created in 2003, it is the recognised<br />
industry body for all topics affecting this<br />
industry. By joining ETIRA, you will be part<br />
of an association working on important<br />
topics like quality, standardisation, legal<br />
and regulatory issues, public relations,<br />
and member contact platforms.<br />
Membership fees are<br />
very reasonable<br />
and reflect your<br />
annual turnover,<br />
act today.<br />
Meeting new clients and partners at<br />
our network meetings!<br />
A strong fight against clever chips,<br />
unfair patents,waste transport rules etc.!<br />
PR-work to tell the world about<br />
remanufactured cartridges and why<br />
they are good for both consumers and<br />
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Promotion of top-quality<br />
remanufacturing (standardisation)!<br />
Join our business Code of Conduct,<br />
and sell more cartridges thanks to our<br />
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Grieglaan 7 • 4837 CB Breda • <strong>The</strong> Netherlands<br />
Tel: + 31 6 414 614 63 • Fax: + 31 76 564 04 51 • info@etira.org<br />
www.etira.org
EDITORIAL<br />
Editorial<br />
This is a unique issue of <strong>The</strong> <strong>Recycler</strong><br />
because this month the entire issue has<br />
been produced using mobile technology<br />
only, as we travelled around Europe. A<br />
mobile phone, a laptop, mobile printer<br />
and an internet connection to our<br />
servers were our only tools. Why this<br />
madness you ask? Well in the next issue<br />
we are writing about mobile printing and<br />
technology, and I wanted to “test the<br />
theory”. So we packed up our<br />
motorhome and set off on a three<br />
thousand kilometre trip around northern<br />
Europe to write, proof and produce issue<br />
<strong>298</strong> of <strong>The</strong> <strong>Recycler</strong>. In fact, I am writing<br />
this editorial sat in a car park in<br />
Normandy avoiding the rain before going<br />
for lunch in the nearby restaurant. See<br />
the full story in issue 299.<br />
Busses and lawyers<br />
It was only a few months ago I observed<br />
that fewer legal cases were doing the<br />
rounds. Well, it seems that like buses,<br />
there are none at all and then several<br />
come along at the same time. What is<br />
interesting is the detail of all the legal<br />
actions.<br />
<strong>The</strong> Aster and Static legal proceedings<br />
are interesting in that it is a dispute<br />
between two aftermarket players.<br />
Normally it is an OEM taking action<br />
against an aftermarket player for some IP<br />
infringement. But IP is a complex subject.<br />
How many times have we seen OEM’s<br />
register patents for remanufacturing that,<br />
on the surface, have no innovative merit<br />
because the average remanufacturer<br />
would know how to do that? <strong>The</strong> reason<br />
the patent then gets granted is that<br />
most remanufacturers don’t invest in<br />
patenting their processes or keeping<br />
well-documented procedures that could<br />
be used to challenge an OEM patent.<br />
Not so in this case, these two<br />
aftermarket companies have both built<br />
substantial portfolios of patents covering<br />
the products they have developed and<br />
manufacture and are asking a judge to<br />
decide whose IP prevails. A bit like Apple<br />
and Samsung arguing about whose<br />
smartphone IP is valid. Yes, they are in<br />
court slugging it out, but still doing<br />
business with each other.<br />
<strong>The</strong> Canon versus GPI and Color<br />
Imaging is on the surface the standard<br />
OEM action of alleging a breach of their<br />
IP. But this case isn’t that straight<br />
forward, and I expect a few twists and<br />
turns as this case continues. If I were a<br />
betting person, I would bet on both to<br />
win, or possibly settle out of court?<br />
HP Inc is in the courts seeking to have<br />
a legal action dismissed. <strong>The</strong> action<br />
stems from the “great firmware update”<br />
where many customers who were<br />
legitimately using aftermarket products<br />
found that their printers suddenly<br />
stopped working. <strong>The</strong> press backlash<br />
made HP relent and roll back the change,<br />
but several customers who were affected<br />
decided to sue HP. Does the case have<br />
merit? I think that when a global OEM<br />
Stefanie Unland Managing Editor<br />
does something that adversely impacts<br />
on consumers, especially if they are out<br />
of pocket as a result of those actions it is<br />
right and proper that their actions are<br />
challenged in court and a judge decides.<br />
Anything less starts to feel like an abuse<br />
of a dominant position.<br />
Epson is in court challenging a couple<br />
of online resellers, and it doesn’t matter<br />
how small you are, you won’t escape<br />
their legal machinations if they think you<br />
are infringing in some way.<br />
What you may not know is that in<br />
Australia Epson is taking legal action<br />
against a company for something a little<br />
bit different. <strong>The</strong>re are endless cases now<br />
where OEM’s have taken measures<br />
against the aftermarket for leaving logos<br />
on used cartridges because the<br />
consumer might think your refilled<br />
cartridge might be passed off as an OEM.<br />
Well in Australia the Epson case revolves<br />
around Epson acting to keep the logo’s<br />
on. We will keep you posted on that one!<br />
A group or possible groups now of<br />
former Lexmark shareholders are taking<br />
action alleging they were misled and as a<br />
result lost money. <strong>The</strong>se actions relate to<br />
the period before Lexmark was acquired<br />
last year. While there is a certain amount<br />
of irony in that Lexmark is being sued for<br />
a change. It is not the sort of PR the new<br />
owners want as they move Lexmark<br />
forward and develop new markets and<br />
opportunities.<br />
R<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
23
AROUND THE INDUSTRY<br />
visit www.therecycler.com for all the breaking news<br />
EUROPE EcoLabel, Imaging Euqipment, EU<br />
EU Ecolabel for IE is being discontinued<br />
<strong>The</strong> Commission has agreed on a report presenting the conclusions of the extensive evaluation of the EU Ecolabel Scheme and the Eco-<br />
Management and Audit Scheme (EMAS) concluding that groups with limited uptake, like imaging equipment (IE) will be discontinued.<br />
<strong>The</strong> EU Ecolabel is a voluntary label<br />
promoting environmental excellence by<br />
serving as a credible and trustworthy<br />
reference for consumers. It is aiming to<br />
recognise the top 10-20 percent best<br />
performing products. EMAS is a voluntary<br />
management scheme for companies and<br />
other organisations to improve environmental<br />
performance.<br />
<strong>The</strong> <strong>Recycler</strong> reported in March this year<br />
that the EU Commission was reviewing the EU<br />
Ecolabel. As a result of this review, the<br />
Commission highlighted “<strong>The</strong> Fitness Check<br />
of the functioning and performance of these<br />
two voluntary schemes found that<br />
implementation must improve to reach full<br />
potential as circular economy tools.”<br />
Environment Commissioner Karmenu<br />
Vella said: “<strong>The</strong> EU Ecolabel is a green brand<br />
you can trust. <strong>The</strong> scheme has just<br />
been rechecked and is fit for purpose.<br />
Environmentally minded consumers can<br />
look forward to another 25 years of quality<br />
green choices.”<br />
To make the EU Ecolabel scheme more<br />
effective and boost uptake, the Commission<br />
will make it more focused. This comprises a<br />
new strategic approach by bundling closely<br />
related product groups when they come up<br />
for renewal, to reinforce communication, to<br />
reduce administrative costs, and to improve<br />
consistency between the EU Ecolabel and<br />
national/regional labels.<br />
A number of product groups with limited<br />
uptake will be discontinued including imaging<br />
equipment (IE). This will happen when the<br />
current EU IE Ecolabel criteria will expire (in<br />
December 2017).<br />
For EMAS, the Commission wants to<br />
increase the added value of the scheme and<br />
the benefits delivered to registered<br />
organisations and authorities. This includes<br />
additional opportunities for EMAS registered<br />
organisations to cut administrative burden by<br />
providing greater regulatory relief, replicating<br />
measures used by the Member States with a<br />
significant number of EMAS registrations, and<br />
a better integration of EMAS into the Green<br />
Action Plan for SMEs.<br />
EUROPE Brother, Patents, Legal<br />
Brother settles patent dispute<br />
<strong>The</strong> OEM announced that the patent dispute with a German toner and drum distributor has been settled.<br />
<strong>The</strong> news was announced in a company<br />
press release and said that Brother<br />
Industries Ltd had received “substantial<br />
damage compensation” after it took out a<br />
successful infringement action on the toner<br />
and drum distributor in 2016.<br />
Once the infringement action was filed<br />
the distributor acknowledged that it had<br />
used patented technology from Brother<br />
before the case came to court. Due to this<br />
acknowledgement in 2016 the court’s<br />
decision deemed “not only prohibit the<br />
distributor to offer, put on the market or use<br />
the toner and drum cartridges in dispute in<br />
Germany, or to import them into Germany<br />
or possess them in Germany for said<br />
purposes”.<br />
<strong>The</strong> distributor was ordered to pay<br />
damages and was ordered to “disclose<br />
information on the origin and chain of<br />
distribution as well as on the scope of the<br />
infringement, and to recall from commercial<br />
customers and destroy the toner and drum<br />
cartridges in dispute being in its possession.<br />
Last but not least, the judgment imposed<br />
the statutory costs of a previous warning<br />
letter and of the infringement action itself<br />
on the distributor”.<br />
<strong>The</strong> distributor complied with all of the<br />
court’s orders and Tadashi Ishiguro,<br />
Representative Director and Senior<br />
Managing Executive Officer, Brother,<br />
commented: “Brother is very pleased with<br />
this outcome. Once again, it shows that we<br />
have strong IP rights, the infringement of<br />
which does not pay. We will continue to take<br />
appropriate action against any such<br />
infringement whenever necessary.”<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Remanexpo: Business Matchmaking<br />
Connecting people and businesses<br />
<strong>The</strong> service allows you to meet new customers and<br />
suppliers at Paperworld 2017<br />
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24 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
ASIA Jadi, E-commerce, Business<br />
Jadi Imaging announces<br />
B2B platform<br />
<strong>The</strong> Board of Directors at Jadi Imaging Holdings Berhad announced the B2B e-<br />
commerce platform.<br />
This is the first B2B business<br />
platform for Jadi and the company<br />
hopes to reach the smaller<br />
customer groups and end users as<br />
well as promoting brand awareness.<br />
<strong>The</strong> new platform will see Jadi<br />
offering its existing products using<br />
the brand name Jaditoner and the<br />
goal is to develop relationships in<br />
the “value chain” in Malaysia, UK<br />
and China while other countries will still<br />
have access to jaditoner.com.<br />
<strong>The</strong> Jadi Board said that the launch<br />
of Jaditoner.com “compliments its<br />
acquisitions of Jadi Imaging Solutions UK<br />
Ltd and [the] new warehouse in Zhuhai<br />
China” and will be in the best interests of<br />
Jadi which will be able to complete orders<br />
faster “through better control of its<br />
supply chain worldwide”.<br />
You can find the new e-commerce site<br />
at www.jaditoner.eu.<br />
AROUND THE INDUSTRY<br />
EUROPE wta, Recruitment, Empties<br />
wta Carsten Weser<br />
appoints new<br />
collection manager<br />
EUROPE Color Imaging, Business<br />
Personnel changes at Color<br />
Imaging<br />
Color Imaging announces the retirement of Kathy Tripp and the new appointment of<br />
JR Consulting (Mr Reinhardt Jippa).<br />
Mr Sueling Wang, President of Color<br />
Imaging made the personal announcement<br />
this month that Kathy Tripp who was<br />
responsible for international sales has<br />
retired after her many years with the<br />
company.<br />
He wrote: “With gratitude for her many<br />
years of devotion to Color Imaging we send<br />
only the best wishes to Kathy Tripp for a fun<br />
filled and rewarding retirement. It has fallen<br />
upon me to announce that it’s Kathy’s turn<br />
to spend more time skiing instead of<br />
working! Kathy is retiring after 21 years of<br />
service and friendship with the Color<br />
Imaging family.”<br />
At the same time Mr Wang announced<br />
that Color Imaging has contracted JR<br />
Consulting to maintain the European,<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Eastern European, African and the UK<br />
market. Mr Reinhardt Jippa will be<br />
responsible for those markets under the<br />
new arrangement.<br />
His contact details are:<br />
JR Consulting (Mr. Reinhardt Jippa)<br />
Consultant to Color Imaging, Inc.<br />
Email: jr@jrco.eu<br />
Phone: +49-6105-22855 or 703878<br />
Fax: +49 -6105-279085<br />
Dimitry van Raamsdonk joined wta<br />
Carsten Weser as the Collection Program<br />
Manager on 1 July and will be<br />
responsible within wta for the buying<br />
and selling of empties.<br />
Dimitry brings with him a wealth of experience<br />
having started his brokering career over<br />
sixteen years ago when he joined Belgiumbased<br />
Cartrec. In 2006 he joined Belgiumbased<br />
Recyca BVBA, a leading collector in the<br />
French and Benelux region, as sales manager.<br />
Thomas Lentes, Marketing Manager, at wta,<br />
said: “Because of his wealth of experience<br />
within the market, we are happy to have won<br />
such a competent and market insider for us.”<br />
If you are looking to contact Dimitry van<br />
Raamsdonk, his new contact details are:<br />
Dimitry van Raamsdonk<br />
Collection Program Manager<br />
Tel: +32 14 91 99 60<br />
Mobil: +32 4 73 22 60 63<br />
Email: dimitry.vanraamsdonk@wta-suhl.de<br />
Skype: D van Raamsdonk<br />
Remanexpo: Business Lounge<br />
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<strong>The</strong> lounge offers smart accommodation for discussions<br />
at the heart of the show<br />
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THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
25
AROUND THE INDUSTRY<br />
GLOBAL MFPs, Market, OEMs<br />
MFP market<br />
growth<br />
<strong>The</strong> MFP market is set to grow at a<br />
CAGR of 3.3 percent globally during<br />
2017 to 2021.<br />
Research shows that the Global<br />
MFP market growth is being dominated<br />
by key OEMs Canon, HP Inc, Konica<br />
Minolta, Kyocera Document Solution,<br />
Ricoh and Xerox.<br />
According to industry experts who have<br />
“prepared an in depth market analysis who<br />
calculated the “market size” by considering<br />
the MFPs “used by the individual<br />
consumer, commercial and enterprise<br />
segment” there will be an annual growth of<br />
3.35 percent.<br />
Also noted was that one “driver in the<br />
market” had decreased the cost of MFPs<br />
and that sellers have a plan to reduce initial<br />
purchase costs in favour of “consumer and<br />
end user segments” making them more<br />
affordable to everyone.<br />
New technologies in the market such as<br />
LED have been adopted by MFPs from as<br />
early as 2012 and has been further<br />
developed for better resolution of images,<br />
text and content as compared to laser<br />
printers as the LED MFPs use “the light<br />
beamed from light emitting diode instead<br />
of the laser beam to create the impression<br />
of the content on the OPC drum” and this<br />
technology is more precise resulting in<br />
clearer content.<br />
<strong>The</strong> report also noted that high<br />
resolution printing that used to depend on<br />
inkjet printers will “shift to LED MFPs” as<br />
the technology allows for faster printing<br />
speeds and better use of ink and toner<br />
with a higher print quality but lower total<br />
cost of ownership.<br />
IMEA GIT, Dubai, Business<br />
GIT wins another business<br />
award and achieves ‘A’- rating<br />
This month GIT received another business award from the FinanceME Business Vision<br />
Awards and also achieved ‘A’-rating from the Dubai government Economic Department.<br />
Robin Amlot from CPI Financial handed over<br />
the Award to GIT for “Best Business –<br />
Technology” by FinanceME Business Vision<br />
Awards 2017.<br />
On the win Dr Sassan Dieter Khatib-<br />
Shahidi, CEO of GIT commented: “We thank<br />
FinanceME and its readers for this recognition<br />
which underlines our commitment and<br />
presence as industry leading technology<br />
company in the document printing space.”<br />
<strong>The</strong> Business Vision Awards cover a variety<br />
of categories, from rewarding businesses that<br />
provide services to SMEs, using SMEs in their<br />
supply chain, to rewarding start-ups and the<br />
SMEs themselves.<br />
Also this month the Dubai government,<br />
Economic Department, has awarded GIT an ‘A’<br />
- rating. Dubai SME Rating Framework is for<br />
small and medium-sized businesses (SMBs) in<br />
the region and is the first rating system for this<br />
sector. <strong>The</strong> new system rates the business<br />
based on criteria of financial and non-financial<br />
performance.<br />
<strong>The</strong> UAE has a goal of “building a<br />
sustainable and diversified economy” and the<br />
Framework contributes to this as well as<br />
playing a key role in achieving the goals of<br />
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
Dubai Plan 2021 as the SMBs contribute to the<br />
GDP and are important to the economy. <strong>The</strong><br />
Dubai Plan focuses on encouraging innovative<br />
ideas and boosting productivity of SMBs<br />
which in turn give people career<br />
opportunities.<br />
<strong>The</strong> Framework enables governmental<br />
support to the rated SMBs “through<br />
developing a unique strategic partnership<br />
between the private and private sector”<br />
resulting in benefits to SMBs that will aid<br />
efficiency, accelerate growth and help them to<br />
thrive globally.<br />
EUROPE Lyreco, MPS, Business<br />
A new self-service MPS offer?<br />
Lyreco in the UK and Ireland entered the MPS market with a new service called<br />
“Simple Print”.<br />
“Simply Print” is a managed print solution<br />
from Lyreco Print Services. Businesses only<br />
need to fill in an online form and the contract<br />
will be emailed. <strong>The</strong> service includes the<br />
supplies management software, automated<br />
ordering of supplies, fixing pricing on supplies<br />
for three years, three years on site repairs and<br />
next day service and the printers free on loan.<br />
When choosing the service, the customer<br />
can choose the device themselves that they<br />
believe is the right one for their need. Lyreco<br />
will deliver those devices to the customer,<br />
along with the starter pack which includes<br />
their enhanced warranty, helpline numbers,<br />
software install and print drivers.<br />
<strong>The</strong> pricing is based on the customer<br />
paying for the starter pack which includes all<br />
the software needed and then for each<br />
cartridge that is ordered as and when it is<br />
ordered. When supplies are automatically<br />
ordered when the device is showing low ink<br />
or toner, they simply get added to the invoice<br />
so there is no extra billing involved for the<br />
customer.<br />
Currently, the offered devices only include<br />
Lexmark, HP and Brother devices.<br />
26 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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NORTH AMERICA HP Inc, Legal, Firmware Update<br />
HP Inc is looking to get<br />
complaints case dismissed<br />
During a hearing on 6 July, the OEM has asked the United States District<br />
Court, Northern District of California, for the whole complaints case for the<br />
HP Inc firmware update litigation to be dismissed and also included a<br />
proposed order for the full dismissal of the case.<br />
On Thursday 6 July, HP Inc’s case<br />
was heard by the Honorable<br />
Edward J. Davila whereby<br />
HP Inc. moved the court<br />
to dismiss plaintiffs’<br />
Consolidated Complaint (ECF<br />
No. 60). <strong>The</strong> case was filed in<br />
September 2016 by US law firm<br />
Girard Gibbs.<br />
<strong>The</strong> motion to dismiss, which was<br />
filed prior to the hearing, stated:<br />
“Plaintiffs incurably fail to state a claim<br />
for relief for any of their claims for<br />
unlawful computer intrusions—the<br />
federal Computer Fraud and Abuse Act<br />
(18 U.S.C. § 1030), California’s antihacking<br />
statute (Cal. Penal Code § 502),<br />
and common law trespass to<br />
chattels—because, among<br />
other things, HP had<br />
authority to access the<br />
printers.”<br />
It continued that the<br />
plaintiff ’s had no actual<br />
“plausible claim for relief against<br />
HP”, concluding that there is insufficient<br />
evidence against HP Inc’s conduct in any<br />
of the cases stated under the Consumer<br />
Protection Act.<br />
After fully considering the briefs and<br />
papers regarding the case, and hearing<br />
oral argument, the Honorable Edward J.<br />
Davila is now considering HP Inc.’s<br />
motion to dismiss.<br />
EUROPE KMP, Business, Germany<br />
AROUND THE INDUSTRY<br />
KMP Apprentice<br />
receives award<br />
Kathrin Bauer was awarded the Lower Bavarian<br />
State Prize for outstanding achievements.<br />
<strong>The</strong> KMP apprentice, Kathrin Bauer, was awarded the<br />
Lower Bavarian State Prize at a ceremony. Ms Bauer who<br />
finished her training as an industrial clerk at KMP,<br />
received this prize for the top grades on her college’s<br />
leaving certificate.<br />
This state prize is given by the schools sector of the<br />
Government of Lower Bavaria for excellent results of<br />
apprentices and is awarded by the local college. <strong>The</strong><br />
awarded young people are honoured with a certificate,<br />
and in the local district of Rottal-Inn, Bavaria, the district<br />
adds a book as a special attention. KMP commented:<br />
“We are proud of our trainee and congratulate Kathrin<br />
Bauer on her outstanding achievements.”<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
27
AROUND THE INDUSTRY<br />
EUROPE UKCRA, Remanufacturers,<br />
Cartridges<br />
Next UKCRA<br />
meeting<br />
announced<br />
<strong>The</strong> meeting of the United Kingdom<br />
Cartridge Remanufacturers Association<br />
will take place in Coventry 14<br />
September and all are welcome.<br />
<strong>The</strong> United Kingdom Cartridge Remanufacturers’<br />
Association (UKCRA) will host its<br />
next meeting of members at the Novotel in<br />
Coventry, England on Thursday 14<br />
September, and members and nonmembers<br />
can register to attend. For the<br />
first time, the meeting is open to all<br />
remanufacturers whether they are<br />
members or not. Speakers will be<br />
confirmed nearer the time.<br />
Last year saw talks on strategic<br />
implications for the remanufacturing<br />
industry as well as the industry’s<br />
opportunity to develop new capabilities<br />
and a talk covering a range of advanced<br />
techniques that can provide the industry<br />
with the capability to gain powerful<br />
new insights into the new challenges that<br />
are emerging, and in turn design value<br />
chains with improved business and<br />
environmental performance.<br />
<strong>The</strong> association has been prominent in<br />
making changes in the industry and has<br />
been at the vanguard of remanufacturing<br />
and sustainability for over 25 years.<br />
UKCRA was at the forefront at<br />
addressing the impact of the new WEEE<br />
regulations, launching an impact<br />
assessment, hosting a meeting to launch<br />
the report at which UK government<br />
agencies were present to help members<br />
understand the issues arising and then<br />
met to discuss compliance regulations.<br />
In October 2015 UKCRA launched its<br />
WEEE2 guide for UK<br />
remanufacturers,<br />
which it said was<br />
a useful tool for<br />
understanding<br />
the regulations<br />
that came into<br />
effect.<br />
Attendance<br />
to the UKCRA<br />
meeting is free<br />
and everyone<br />
is welcome.<br />
EUROPE Armor, MPS, Canada<br />
News from ARMOR<br />
This month ARMOR has been in the news introducing their new MPS offering and their<br />
expansion in Canada.<br />
OWA Print Services (OPS) is offering a new<br />
solution which does not require a change of<br />
printers and saves the customer money. <strong>The</strong><br />
company said on its website that there would<br />
be an immediate saving of 30 percent on the<br />
MPS solution and that once the software is<br />
installed the OPS team becomes responsible<br />
for managing the customers equipment as<br />
well as “dispatching consumables” before<br />
they run out and maintaining all printers<br />
under contract.<br />
Customers will also benefit from OWA “high<br />
quality remanufactured products” and said<br />
that the OPS contract is flexible allowing<br />
equipment changes to be made and<br />
optimising the “useful life of the printers in<br />
line with OWA’s philosophy.<br />
<strong>The</strong> new MPS is designed for SMBs who have<br />
more than 10 printers and is available from the<br />
company’s network of partner resellers and<br />
will also see opportunities for new resellers to<br />
ARMOR who are “interested in offering the<br />
print solution” within their own range.<br />
ARMOR said that this was an attractive offer<br />
for resellers as the company is responsible for<br />
the entire service on behalf of the partner<br />
who only has to “re-invoice” the customer and<br />
develop a business relationship.<br />
Also in June, the company has opened a<br />
second subsidiary in Canada for its <strong>The</strong>rmal<br />
Transfer Ribbons.<br />
ARMOR said that its sole motivation was:<br />
“to support the dynamism of its partners<br />
NORTH AMERICA LD Products, Printers, Business<br />
LD Products website has new function<br />
LD Products said that they have listened to the<br />
customer and given them what they have<br />
been asking for. “My Printers” is a custom<br />
printer list, created by the customer so that<br />
they can add items to cart and there is no<br />
second guessing the printer or cartridge<br />
model which makes shopping easier for the<br />
customer.<br />
Once logged into personal customer<br />
account there are three areas on the website<br />
where “My Printers” can be accessed at the<br />
top of the website, on the customers account<br />
page or on any printer page by clicking on the<br />
“My Printers” button.<br />
Customers can add a new printer by<br />
visit www.therecycler.com for all the breaking news<br />
<strong>The</strong> company has added “My Printers” as a new function.<br />
through ever greater efficiency and proximity”<br />
and since it established its subsidiary in<br />
Cincinnati USA in 1999 the company has made<br />
a place for itself in the US market by “offering<br />
its expertise developed in Europe since the<br />
early 1980’s”.<br />
<strong>The</strong> company said with its new Canadian<br />
subsidiary, ARMOR is the first manufacturer of<br />
<strong>The</strong>rmal Transfer film to invest locally in<br />
ribbon slitting and distribution activities,<br />
thereby becoming the largest producer of<br />
rolls on the Canadian market.<br />
Canada’s market was covered by ARMOR<br />
USA previously but recently Barry Bowsher<br />
was made the Regional Manager. ARMOR has<br />
installed local manufacturing facilities and is<br />
offering “significant support to its Canadian<br />
partners helping them to achieve their<br />
growth objectives”.<br />
selecting the brand, printer family and model<br />
number and the printer will be saved for<br />
future orders. <strong>The</strong> new button makes life<br />
simpler for busy offices and families with<br />
multiple printers.<br />
28 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
You can contact <strong>The</strong> <strong>Recycler</strong> via Twitter at @<strong>Recycler</strong>Media<br />
AROUND THE INDUSTRY<br />
GLOBAL CIG, Software, Dealer<br />
CIG announces custom content<br />
marketing solutions<br />
Clover Imaging Group (CIG) announced the release of its latest solution for<br />
imaging dealers.<br />
<strong>The</strong> custom content marketing solutions is<br />
called ‘Amplify’ and gives dealers the<br />
opportunity to attract customers online and<br />
cut through the clutter of search engine<br />
information with expert, targeted content<br />
such as blogs, authority papers, case<br />
studies, social media, and more.<br />
“96% of B2B buyers want content with<br />
more input from industry thought leaders,”<br />
according to the Demand Gen Report 2016.<br />
According to CIG “Dealers need to provide<br />
expert and thought leader content to their<br />
customers during all phases of the buying<br />
process in order to attract and retain<br />
customers.”<br />
“Content marketing allows dealers to<br />
provide and distribute educational<br />
materials such as videos, case studies, and<br />
authority papers via their website to attract<br />
new customers online through inbound<br />
marketing,” said Aaron Dyck, Vice President<br />
of CIG Solutions.<br />
“Inbound marketing is the latest and<br />
greatest lead generation strategy of the<br />
moment. If you are not taking advantage of<br />
inbound and content marketing, then you<br />
are behind the competition and at risk of<br />
losing out on solid business opportunities.”<br />
“At Clover Imaging Group, we are<br />
passionate about providing our dealers the<br />
best solutions to grow their business and<br />
sustain that growth momentum,” said Matt<br />
McGuire, Director of CIG Solutions.<br />
“Amplify is just the ticket that our dealers<br />
need to diversify their lead generation<br />
strategies online and propel their<br />
dealerships into a profitable future.”<br />
Amplify is part of CIG’s Marketing<br />
Platform 2.0, a portfolio of marketing tools<br />
that CIG offers imaging dealers.<br />
IMEA Static Control, Business, South Africa<br />
Static Control Africa operation<br />
moves to larger space<br />
Static Control, the largest manufacturer of aftermarket imaging systems and<br />
components supporting cartridge remanufacturers within the global laser and<br />
inkjet industry, has announced the opening of its new Cape Town Office and<br />
Distribution Center.<br />
<strong>The</strong> new facilities are located at No. 27<br />
Creation Park, Computer Road, Montague<br />
Gardens, Cape Town “We are happy to<br />
relocate our Cape Town operations to this<br />
new facility, which is bigger than our<br />
previous location,” said Stuart Lacey,<br />
Managing Director for Static Control<br />
Africa. “This area is centrally located to<br />
provide better logistics. <strong>The</strong> larger facility<br />
will allow us to stock more items,<br />
including our finished cartridges. We aim<br />
to deliver the best customer service in the<br />
industry, and this facility will help us<br />
better achieve that goal.”<br />
<strong>The</strong> 450 square meter facility opened at<br />
the end of May 2017. <strong>The</strong> phone and fax<br />
numbers remain unchanged.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
29
AROUND THE INDUSTRY<br />
visit www.therecycler.com for all the breaking news<br />
GLOBAL Ninestar, Innovation, Business<br />
Ninestar – Innovation is the key<br />
<strong>The</strong> company released its latest white paper which contains a detailed overview of the growth of the company and its success.<br />
Ninestar emphasised that the mainstay<br />
of the company’s success as a<br />
manufacturer is due to using “noninfringing<br />
compatibles” which allowed<br />
them to “avoid the supply chain issues<br />
that plagued remanufacturers” and at<br />
the same time provided customers with<br />
opportunities to profit that “higher<br />
priced remanufactured cartridges could<br />
never support”.<br />
Jason Wang, Senior Vice President,<br />
Ninestar Corporation, said: “Since our<br />
company opened in 2000, we have focused<br />
intensely on our ability to innovate and<br />
quickly bring to market the highest quality<br />
products.” Wang explained that investment<br />
in innovation meant that the company could<br />
offer a wide range of ink, toner and ribbon<br />
cartridges under the G&G brand which is<br />
recognised around the world for “superior<br />
performance and reliability”.<br />
ASIA InfoTrends, Cartridges, OEMs<br />
According to the study purchasing supplies<br />
through e-commerce marketplaces is risky<br />
for both OEMs and end users. Preliminary<br />
results from InfoTrends’ Business Purchasing<br />
Survey show about 20 percent of businesses<br />
report they “shop the internet” among the<br />
top two ways in which they buy ink and<br />
toner cartridges. Among the 20 percent,<br />
almost half of those businesses reported<br />
issues with product purchases.<br />
John Shane, Director, InfoTrends, said:<br />
“We believe that e-commerce represents the<br />
largest threat of third-party toner and inkjet<br />
cartridges to the OEMs and domestic<br />
remanufacturers. This creates a serious<br />
marketing challenge as both the customer<br />
experience and brand integrity can be<br />
negatively impacted.”<br />
<strong>The</strong>re are several risk factors that vendors<br />
face: E-Commerce marketplaces offer<br />
supplies buyers a bewildering assortment of<br />
ink and toner cartridges, Remanufacturers,<br />
new-build compatibles, unknown, many<br />
third-party inks and toners sold on the<br />
<strong>The</strong> white paper “Innovating Success” is a<br />
study of the company’s technical achievements<br />
and outlines its journey to become the “world’s<br />
largest third-party supplies vendor” used by<br />
over 200 million end users in more than 100<br />
countries. <strong>The</strong> report also covers Ninestar’s<br />
inventions and technologies which allowed the<br />
company to release “its most important<br />
products” and also discusses its recent<br />
internet appear to be patent or trademark<br />
infringing, third-party supplies on the<br />
internet are often 20 percent of the price of<br />
OEM supplies, users may or may not be<br />
receiving the products that they are<br />
expecting, competitive manufacturing<br />
sources are frequently unknown.<br />
<strong>The</strong> results of the study are expected to;<br />
qualify the impact of e-commerce<br />
marketplaces, size the annual units and<br />
revenues (at final sale) of inkjet and toner<br />
acquisitions of Static Control<br />
Components and Lexmark International.<br />
Wang commented: “With a deep pool<br />
of proprietary inventions and thousands<br />
of patents to draw from, Ninestar is<br />
better able to quickly provide its<br />
customers with non-infringing G&G<br />
products today than ever before. As<br />
competition in the market grows<br />
increasingly intense Ninestar’s customers<br />
can rely on us to continue to innovate<br />
and add even more value to our G&Gbranded<br />
products.”<br />
Wang also said: “We’re publishing Ninestar—<br />
Innovating Success because we want the<br />
industry to understand how Ninestar became<br />
the company that it is today and explain how<br />
we will continue to grow in the future. As we<br />
have done since Day One, rest assured that<br />
Ninestar will continue to lead the industry by<br />
innovating.”<br />
New study: Mapping the Impact of China and<br />
Third-party Supplies<br />
InfoTrends’ new study “Sizing Ink & Toner E-Commerce: Mapping the Impact of China and Third-party Supplies” will help ink and<br />
toner OEMs better understand the threats of the e-commerce marketplace.<br />
cartridges by internet-based retailers,<br />
identify key industry marketing challenges,<br />
profile the customer purchase process,<br />
product, and overall experience from a<br />
cross-section of internet-based retailers,<br />
profile the customers of inkjet and toner<br />
cartridges from internet-based retailers and<br />
understand their characteristics, behaviour,<br />
and experiences, distil multiple data sources<br />
to characterize the impact of third-party<br />
supplies on the internet.<br />
30 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Search for <strong>The</strong> <strong>Recycler</strong> on Facebook for more news and industry coverage<br />
AROUND THE INDUSTRY<br />
NORTH AMERICA Epson, Courts, Legal<br />
Epson in court to fight multiple<br />
patent infringements<br />
Two complaints were made by Epson in the United States District Court of<br />
California.<br />
Epson has taken two companies to court in<br />
a bid to clamp down on alleged violations<br />
of patents for its ink cartridges. Prinko<br />
Image Co. and Soldcrazy USA, both of<br />
California, were accused of importing and<br />
selling cartridges that infringe Epson’s<br />
patents.<br />
<strong>The</strong> two patents – US6,502,917 and<br />
US8,794,749 – were originally issued to<br />
Epson by the United States Patent and<br />
Trademark Office in 2003 and 2014<br />
respectively, with a re-examination<br />
certificate for the former being issued in<br />
2009. Tigran Guledjan and Richard H.<br />
Doss, of Quin, Emanuel, Urquhart &<br />
Sullivan LLP, Los Angeles, attorneys for<br />
Epson, argued that not only were both<br />
patents infringed, by both companies but<br />
were done so willfully and with full<br />
awareness of the patent.<br />
<strong>The</strong> matter first came to Epson’s<br />
attention when representatives of the<br />
company discovered cartridges for sale<br />
online advertised as being compatible with<br />
Epson printers. Soldcrazy, (operating<br />
online as Lovetoners) both through their<br />
own website and other online retailers<br />
such as Amazon.com and Walmart.com,<br />
offered ink cartridges listed as compatible<br />
with at least ten models of Epson printer,<br />
including the Stylus range and many of the<br />
WorkForce models. Likewise, Prinko, using<br />
many of the same retail websites but<br />
operating online as O’Image, sold Prinkobranded<br />
cartridges specifically advertised<br />
as being compatible with various Epson<br />
Stylus printers, including the Photo 1400<br />
and the Artisan 1430.<br />
Both Soldcrazy and Prinko had been<br />
subject to Seizure and Forfeiture Orders<br />
from the United States International Trade<br />
Commission in the past. <strong>The</strong> ITC had<br />
ordered, in June 2015 (in the case of<br />
Soldcrazy) and in June 2016 (in the case<br />
of Prinko), that “ink cartridges and<br />
components thereof that are imported in<br />
violation of the general exclusion order […<br />
] are to be seized and forfeited to the<br />
United States.” <strong>The</strong>se were imposed<br />
following the US Bureau of Customs and<br />
Border Protection previously issuing<br />
General Exclusion Orders to both<br />
companies, even going so far as to deny<br />
ink cartridges that contravened these<br />
orders entry into the country. Despite<br />
these Orders being imposed, Soldcrazy<br />
and Prinko continued to supply the<br />
offending cartridges online.<br />
As part of the case built against the two<br />
companies, Epson’s attorneys tested<br />
cartridges representative of all those sold<br />
by Soldcrazy and Prinko, in order to<br />
illuminate the exact similarities and<br />
therefore the likely patent infringement.<br />
Such claims, originally patented by Epson,<br />
include the design of the ink supply port,<br />
the semiconductor storage device, and<br />
the plurality of contacts for connecting<br />
the semiconductor with the printing<br />
apparatus. <strong>The</strong>se comparisons proved to<br />
Epson’s attorneys that the infringement of<br />
the patents was both literal and willful.<br />
It is not the first time in recent months<br />
that Epson has been forced to file actions<br />
against infringements of its patents.<br />
Between November 2016 and March 2017,<br />
eight separate actions were filed in the<br />
Central District of California, whilst<br />
another five were filed in the District Court<br />
of Oregon between February and June<br />
2012. Of these earlier actions, all five also<br />
concerned the patent US6,502,917.<br />
In both cases heard by the District<br />
Court, Epson’s attorneys have requested a<br />
trial by jury of all issues so triable, and<br />
demand that both defendants (Soldcrazy<br />
and Prinko) be permanently enjoined from<br />
continued infringement. <strong>The</strong>y also seek<br />
damages from both Soldcrazy and Prinko,<br />
adding that the damages be trebled and<br />
paid together with any interest accrued on<br />
them, as well as asking that Epson be<br />
awarded its costs, attorney fees and<br />
litigation expenses.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
31
AROUND THE INDUSTRY<br />
View <strong>The</strong> <strong>Recycler</strong>’s Directory online at www.therecycler.com/directory<br />
NORTH AMERICA Staples, Business, USA<br />
Saga settled as Staples prepares to sell<br />
up to Sycamore<br />
<strong>The</strong> office supply titan has accepted a multi-billion dollar offer from the private equity firm.<br />
After long-running discussions, it has finally<br />
been announced that Staples, for years a<br />
mainstay of office supplies, is to sell itself to<br />
private equity firm Sycamore Partners.<br />
According to the New York Times, the<br />
Massachusetts company, first established in<br />
1986, has accepted an offer worth $6.9 billion<br />
(€6 billion) from New York City-based<br />
Sycamore, whose previous investments<br />
include footwear giant Kurt Geiger, and<br />
catalogue retailer Coldwater Creek.<br />
Sycamore will now take on the company,<br />
who are still in decline despite multiple efforts<br />
to turn its fortunes around. Both sales and<br />
profits have continued to fall for Staples, since<br />
last year’s ruling against the potential merger<br />
with Office Depot. Management finally<br />
decided to accept the offer following reports<br />
suggesting shareholders were losing<br />
confidence: Shares in the company were<br />
trading at around $7 (€5.9) earlier this year,<br />
compared to roughly $18 (€15.3) a share two<br />
and a half years ago. In this context,<br />
Sycamore’s offer, of $10.25 (€8.73) a share,<br />
arguably represents a good deal, being a 20<br />
percent premium over the company’s share<br />
price back in early April 2017. Robert Sulentic,<br />
Chairman of Staples, was stoic about the<br />
agreement, calling it “a transaction which is in<br />
the best interests of our stockholders, as well<br />
as Staples and its employees.”<br />
Recent years have been increasingly testing<br />
for Staples – indeed, the news of this<br />
agreement is seen as being yet another blow<br />
for physical retailers, and another casualty of<br />
the ever-increasing dominance of online<br />
shopping. <strong>The</strong> company’s most recent annual<br />
report noted that it faces competition from<br />
both wholesalers and local stationery stores,<br />
although it acknowledged too that this is only<br />
part of the problem. “We also compete with<br />
online retailers such as Amazon.com, mass<br />
merchants such as Walmart and Target,<br />
warehouse clubs such as Costco, and<br />
computer and electronics retail stores such as<br />
Best Buy”, the report admitted. Despite this<br />
competition, over recent years Staples has<br />
shifted to become stronger online than<br />
otherwise, with $10.6 billion (€9 billion) of its<br />
sales delivered, compared with around<br />
$6.6billion (€5.6 billion) in physical bricksand-mortar<br />
stores. For a business seemingly<br />
on the wane, they continue to sell huge<br />
volumes of printer cartridges, paper and<br />
electronics, and they retain a relatively healthy<br />
balance sheet, with very little debt (circa<br />
$1 billion / €0.8 billion in total.) With this in<br />
mind, Staples presents Sycamore Partners<br />
with a large and potentially profitable<br />
opportunity. <strong>The</strong> firm reportedly plans to shift<br />
Staples’ business model, moving away from<br />
serving consumers and towards catering<br />
to companies. What else is in the pipeline,<br />
however, remains to be seen. Were Sycamore<br />
to follow the usual traditions of private equity,<br />
it wouldn’t be a surprise to see them begin to<br />
streamline the company’s operations, whilst<br />
possibly issuing dividends designed to enrich<br />
the firm. However, they could yet find<br />
alternative ways to strengthen Staples,<br />
including the revival of the controversial<br />
merger with Office Depot.<br />
<strong>The</strong> proposed merger with Staples’ fellow<br />
office supply colossus was first mooted back<br />
in January 2015, but later that year the Federal<br />
Trust Commission sued the two companies<br />
under antitrust law. In May 2016, a United<br />
States District Court agreed with the FTC,<br />
declaring that the merger would “substantially<br />
impair” competition in the office supply<br />
business. It was a decision that sent the stocks<br />
of both Staples and Office Depot plummeting,<br />
and arguably led to Staples resorting to their<br />
recent agreement with Sycamore. Since then,<br />
the company has been slowly dismantling<br />
many of its worldwide operations. In<br />
December last year, it announced the sale of a<br />
controlling stake in its European business to<br />
another New York-based private equity firm,<br />
Cerberus Capital Management (who had also<br />
been involved in talks with the company prior<br />
to the Sycamore agreement.) <strong>The</strong> Cerberus<br />
deal, worth $53.6 million (€50 million), was<br />
designed at the time to allow Staples to focus<br />
on their North American operations – a<br />
focus which in the long run could not<br />
produce a turnaround, with up to 70 further<br />
stores slated to close, in addition to those<br />
closed already.<br />
In the race to rescue the company on one<br />
side of the Atlantic, Staples also sold its UK<br />
retail business and operations last year to<br />
Hilco Capital, renowned for coming to the<br />
rescue of companies in trouble and perhaps<br />
most widely known in Britain as the owners<br />
of entertainment retailers HMV. Hilco<br />
announced in November, upon completion of<br />
the deal, a planned phasing-out of the Staples<br />
brand in the United Kingdom, with all 106<br />
branches to be rebadged under the new<br />
moniker Office Outlet, whilst also promising<br />
changes in products, promotions and pricing.<br />
Having begun the rebranding process in<br />
February of this year, it is nearing completion,<br />
with the former Plymouth branch being the<br />
latest to unveil its new look.<br />
Like the relinquishing of its European<br />
operations to Cerberus, Staples’ retreat from<br />
Britain was intended to reinvigorate its<br />
fortunes in North America. However,<br />
following the multi-billion dollar agreement<br />
with Sycamore, it seems clear that Staples<br />
have finally admitted defeat. <strong>The</strong> deal is<br />
expected to be finalised by the end of 2017, at<br />
which point it appears a tough few years for<br />
Staples will at last draw to a close - in a fiercely<br />
resisted, but ultimately inevitable, manner.<br />
On 26 July the U.S. Federal Trade<br />
Commission granted early termination of the<br />
waiting period under the Hart-Scott-Rodino<br />
Antitrust Improvements Act of 1976 (the “HSR<br />
Act”) with respect to the pending acquisition<br />
of Staples by investment funds managed by<br />
Sycamore Partners.<br />
<strong>The</strong> termination of the waiting period<br />
under the HSR Act satisfies one of the<br />
conditions to the closing of the pending<br />
acquisition, which remains subject to other<br />
customary closing conditions, including<br />
Staples’ stockholder approval.<br />
32 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
<strong>The</strong> Inside Track<br />
<strong>The</strong> Inside Track: Katun’s Yvette<br />
Dessauvagie on 10 years in the industry<br />
<strong>The</strong> <strong>Recycler</strong> spoke to Dessauvagie, Katun EMEA’s International Sales Office Coordinator, about her 10 years in the<br />
aftermarket, how she got into the industry, her achievements and challenges faced and how the industry has changed.<br />
How did you<br />
first start out<br />
at Katun?<br />
After nearly 10 years<br />
of commuting three<br />
hours to work<br />
every day for an<br />
international<br />
construction<br />
company, I applied<br />
for a secretarial job<br />
at Katun’s European<br />
Distribution Centre in my hometown of<br />
Gorinchem. After starting out as a<br />
receptionist/secretary, three months later<br />
becoming an office coordinator and a<br />
further seven months on I started work as<br />
an international sales assistant.<br />
What’s been<br />
your biggest<br />
achievement<br />
since working<br />
there?<br />
Coordinating travelling/hotels/transfers/<br />
visa and appointments for our sales<br />
reps and customers - and eventplanning<br />
including fine-tuning of all<br />
details for both our sales team, as for our<br />
participating partners, is what I like to<br />
see as my biggest contribution since<br />
starting work at Katun.<br />
What’s<br />
been your<br />
biggest<br />
challenge?<br />
Katun is an international<br />
company,<br />
and I am looking<br />
after the EMEA<br />
region, therefore<br />
my biggest challenge<br />
so far has<br />
been to keep our<br />
travelling sales team<br />
safe. I am keeping an eye on travel alerts<br />
and news flashes 24/7, and I keep track<br />
of the travel schedules of our<br />
representatives. Getting our travellers<br />
home during the 2010 Iceland ash<br />
eruptions, and getting our people out of<br />
Cairo during the June 2013 riots have<br />
been challenging.<br />
How has<br />
the industry<br />
changed since<br />
you’ve been working<br />
at Katun?<br />
Travel is<br />
becoming<br />
more and more<br />
important. Even though there are<br />
new technologies that make<br />
communication cheaper and easier<br />
(Skype, WhatsApp, etcetera), nothing<br />
beats real interpersonal contact. At<br />
Katun we want to visit our partners,<br />
wherever they reside. I am very proud to<br />
help realise Katun customer visits and<br />
events around the globe.<br />
R<br />
34 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Wide-Format Column<br />
CAD has hooks in the move from<br />
2D to 3D printing<br />
Computer-assisted design and drafting has a history from about 60 years ago, and is moving from<br />
2D wide-format printing to 3D printing as a natural evolution.<br />
Printers that do rapid-prototyping and<br />
other types of 3D printing are<br />
extremely dependent on the software<br />
to make a product pass muster. CAD<br />
programs such as SolidWorks,<br />
AutoCAD and Fusion 360 provide<br />
libraries, tools for estimating costs,<br />
geometric conversion, error searches,<br />
rendering, actual simulated<br />
movement, collaboration and file<br />
management. It doesn’t have to cost<br />
a bundle, either. Trial CAD programs<br />
are available and some programs<br />
such as Google SketchUp and<br />
Autodesk CAD provide a free<br />
download.<br />
In the AEC industry, one of the<br />
most useful aspects of CAD is<br />
building a structural design building<br />
information model (BIM), which the<br />
architect initiates through drawings.<br />
<strong>The</strong> differing aspects of such models<br />
help determine such things as stress<br />
on members, aesthetic aspects and<br />
overall structural continuity.<br />
Some plans can be imported into<br />
the overall CAD design. <strong>The</strong> BIM for<br />
such external forces as gravity may<br />
reflect snow or wind load, including<br />
truss load, cross sections, and other<br />
components where the 3D model<br />
can evaluated soundness. <strong>The</strong>n<br />
recalculations can be made on the<br />
members of the structure, support<br />
columns and so forth.<br />
CAD is not the lone process used in<br />
3D BIM. Computer-aided engineering<br />
(CAE) and computer-aided<br />
manufacturing (CAM) are part of<br />
this process. After the CAD model<br />
is constructed, computer-aided<br />
engineering is used for verification of<br />
“<br />
CAD speeded<br />
drawing and made it<br />
feasible for engineers<br />
to do drawings<br />
themselves, draw the<br />
project faster<br />
“<br />
the CAD model before it is put into<br />
CAM. <strong>The</strong> CAE phase of the project<br />
incorporates many other tools used in<br />
the disciplines such as Finite Element<br />
Analysis (FEA) for stress analysis<br />
purposes in components.<br />
FEA analyses the structure and the<br />
physical aspects of the model<br />
simultaneously.<br />
Why use CAD and CAE for<br />
developing a 3D model? It diminishes<br />
not only many prototypes but also the<br />
design costs of the project.<br />
InventorCAM, integrated for Autodesk<br />
Inventor, allows simulation of the<br />
product, but also collaboration with<br />
engineers that are part of a<br />
collaborative team to help move<br />
along the project. <strong>The</strong>n once design<br />
and evaluation are thoroughly<br />
evaluated, the project can be<br />
engineered and completed through<br />
manufacture.<br />
“CAD is extensively used today in<br />
the product design and AEC<br />
industries, said Ralph Bond, press<br />
relations manager, AEC, Autodesk,<br />
San Rafael, California, USA. “I don’t<br />
have a percentage of professionals<br />
using computer aided design, but I<br />
would have to guess it is an<br />
overwhelming majority.”<br />
History of CAD<br />
CAD’s roots trace to a man named<br />
Dr. Patrick J. Hanratty, a scientist<br />
36 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Tel: 01993 899800 • info@therecycler.com • therecycler.com<br />
working for General Electric in the<br />
USA. In 1957, Hanratty developed<br />
the first commercial numericalcontrol<br />
programming system that was<br />
used in magnetic-ink character<br />
recognition system by bankers. After<br />
several unsuccessful attempts at<br />
CAD, he built a product using a<br />
popular computer language in 1971.<br />
<strong>The</strong> CAD/CAM (computer-aided<br />
manufacturing) code he developed is<br />
still in use in most CAD programs.<br />
CAD speeded drawing and made it<br />
feasible for engineers to do drawings<br />
themselves, draw the project faster<br />
and increase the number of projects.<br />
Starting as a sketchpad, design<br />
engineers replaced wireframes<br />
(skeletal representations of a project)<br />
with computerised drawing boards.<br />
In the early ‘90s, software for<br />
wireframe generation using UNIX<br />
systems migrated to PCs in the<br />
3D area.<br />
Building Information Modeling<br />
focus of Autodesk<br />
Building information is a major focus<br />
of CAD programs today.<br />
“Our AEC solutions are all 3D and<br />
focused on Building Information<br />
Modeling,” said Bond of Autodesk,<br />
“and the increase in acceptance of<br />
3D printing in the AEC field is not<br />
directly tied to an increase in the<br />
popularity/use of our AEC solutions.”<br />
Bond said they offered “some very<br />
simple, consumer oriented design<br />
solutions, but the real focus of<br />
Autodesk is to provide design<br />
professionals with sophisticated<br />
solutions. And for the AEC industry<br />
it is all about software solutions to<br />
support Building Information<br />
Modeling. As these programs/<br />
solutions are sophisticated, they are<br />
aimed at professionals in the field,<br />
not general consumers.”<br />
Autodesk offers a number of cloudenabled<br />
solutions for the AEC<br />
industry such as the BIM 360 line of<br />
products “that foster/facilitate multiteam,<br />
multi-discipline, geographically<br />
dispersed collaboration.”<br />
CAD today and tomorrow<br />
With the advent of more affordable<br />
3D printers – whether focusing light<br />
into a polymer (fused-deposition<br />
modeling) or multiple-layered<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
37
Wide Format Column: CAD has hooks in the move from 2D to 3D printing<br />
printing – more affordable<br />
prototyping and design is at the<br />
desk of many engineers or<br />
architects. Not only is intervention<br />
easier on the design, the<br />
fabrication is easier. Also, instead<br />
of exporting an .stl file, in<br />
Solidworks, the printing takes<br />
place directly, all the while saving<br />
the print settings. <strong>The</strong> project can<br />
be saved to the “cloud” for<br />
comment by other AEC team<br />
members.<br />
One of the aspects of 3D<br />
printing in the 2000s rapidly<br />
growing is sharing. Thingiverse<br />
has multiple designs for home<br />
users, for example MakerBot<br />
allows users to explore native CAD<br />
designs for fabrication.<br />
With 3D CAD today, there is<br />
precision, analysis and exact<br />
measurement. More types of<br />
designs can be offered to a client,<br />
with individual components of<br />
each. Experimentation with ultrahard<br />
and ultralight materials is<br />
underway with many projects, and<br />
experimentation is abundant in<br />
the field to explore how materials<br />
would integrate into a 3D CAD<br />
design.<br />
It is expected that in time, the<br />
current 3D CAD will evolve into<br />
CAD 3D software that can make<br />
objects closer to physical reality<br />
and be more customized to fit the<br />
needs of professionals and their<br />
customers. Some envision no flat<br />
screens or pointing mouse for 3D<br />
printing in the future, which<br />
would be more like a sculptor<br />
working on marble.<br />
R<br />
Editor’s Note: Neal McChristy is a<br />
freelance writer with over 30 years<br />
journalism experience in magazine,<br />
newspaper and web-based work. He<br />
has been contributing editor for a<br />
magazine column in the wide-format<br />
industry for seven years. He also has<br />
20 years’ experience as writer, editor<br />
and editorial contributor in the printing<br />
and imaging area. He likes to<br />
correspond with readers and can be<br />
reached at freelance9@cox.net.<br />
Stratasys recycling gives jobs<br />
to disabled people<br />
Stratasys began recycling 3D printer<br />
products beginning in early 2015,<br />
providing free shipping within the USA<br />
and Canada for such items as FDM<br />
canisters and PolyJet cartridges for<br />
recycling. <strong>The</strong> service by Stratasys,<br />
Eden Prairie, Minnesota, USA, also<br />
provides work for people at Lifeworks,<br />
a non-profit organization for disabled<br />
people that recycles the products<br />
for reuse.<br />
Lifeworks, a Twin Cities company<br />
that recycled the Stratasys products,<br />
will have plenty of work in coming<br />
years. <strong>The</strong>re are forecasts for a<br />
ballooning of the 3D printing market<br />
from 2015-2020. Research firm<br />
Gartner forecast 3D printers shipped in<br />
2016 would nearly double units<br />
shipped in 2015. Gartner also forecast<br />
the total enterprise and consumer 3D<br />
printer worldwide shipments will<br />
expand at a 98.5 percent compound<br />
annual growth rate through 2020, and<br />
total spending will grow at a 66.5<br />
percent CAGR to $17.7 billion<br />
(€14.99 billion) in 2020.<br />
<strong>The</strong> Stratasys/Lifeworks cooperation<br />
makes new canisters and cartridges<br />
from old ones for 3D printing<br />
customers, with all details from<br />
shipping to unwinding leftover FDM 3D<br />
printing material from used spools and<br />
chopping it for recycling. Once the<br />
recycling is complete, new FDM<br />
canisters and PolyJet cartridges are<br />
manufactured and filled with 3D<br />
printing material before being shipped<br />
back to customers.<br />
“Being able to recycle both FDM<br />
canisters and PolyJet cartridges brings<br />
some significant business benefits to<br />
our customers,” said Gilad Gans,<br />
President of Stratasys North America<br />
operations.” It helps them eliminate<br />
waste disposal shipping costs, reduces<br />
logistical worries, saves space and<br />
helps our customers better adhere to<br />
local compliance.”<br />
Helping disabled people<br />
Lifeworks, which disassembles and<br />
processes the recycled items, is a<br />
Minnesota Twin Cities nonprofit<br />
organization founded in 1965 by<br />
parents of children with disabilities,<br />
with a mission to serve both disabled<br />
people and the community.<br />
<strong>The</strong> company partners with about<br />
300 businesses and provides fiscal<br />
support, employment and day services<br />
to over 800 individuals with disabilities<br />
such as autism, down syndrome,<br />
cerebral palsy and seizure disorders.<br />
<strong>The</strong> website of Lifeworks says, “We<br />
envision a community where people<br />
with disabilities are more broadly<br />
valued, hired by employers, receiving<br />
support, and participating in ordinary<br />
activities.”<br />
Information on company website<br />
For people using the service, a prepaid<br />
shipping label can be obtained by<br />
going to the company website,<br />
http://www.stratasys.com/customer<br />
-support. UPS will pick up and deliver<br />
the recyclables to Lifeworks.<br />
Cartridges, canisters, spools, print<br />
engines. Eden / Connex Cartridges and<br />
desktop printers can be recycled, but<br />
not F123 Spools or PolyJet Waste<br />
Containers.<br />
“<strong>The</strong> new recycling program is one<br />
way we’re making 3D printing and<br />
additive manufacturing more<br />
convenient and accessible for<br />
everyone,” said Zehavit Reisin, Vice<br />
President for Stratasys Materials<br />
Business Unit. “We also believe that it<br />
gives our customers the satisfaction of<br />
knowing they’re doing their bit to help<br />
the environment while at the same<br />
time supporting jobs for people with<br />
disabilities in our community. <strong>The</strong> more<br />
our customers recycle, the more we’ll<br />
be able to expand the size and scope of<br />
our Lifeworks team in Eden Prairie.”<br />
38 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
39
Feature<br />
<strong>The</strong> Inkjet Renaissance<br />
Ten years ago, forty percent of inkjet consumable sales were non-OEM compatibles and in some markets that was as high as<br />
sixty percent. Sales of remanufactured inkjet cartridges were typically HP and Lexmark with a few big players like UK based<br />
Environmental Business Products (EBP), Clover, Speed and a lot of refilling done by the plethora of refill shops like<br />
Cartridge World. <strong>The</strong> market share for remanufactured inkjet cartridges were around fourteen percent of the market.<br />
Fast forward to today and the market is<br />
changing. Less compatibles are being<br />
produced and globally the inkjet<br />
compatibles market shrank around<br />
twenty three percent last year and the<br />
trend looks set to continue this year and<br />
next year.<br />
So, you might be forgiven in thinking<br />
that inkjet is in decline. Xerox and<br />
Lexmark have exited the inkjet market,<br />
CBR no longer make refilling technology<br />
and the OEM’s are developing technical<br />
and marketing strategies to hold<br />
consumers longer before they transition<br />
to remanufactured and refilled inkjet<br />
cartridges.<br />
Yet the remanufacturing of inkjet<br />
cartridges is on the increase. Cartridge<br />
collectors can not get enough empties<br />
and the demand for ink supplies are<br />
increasing, business inkjet is growing<br />
and there is a lot of interest in the latest<br />
remanufacturing technology entering the<br />
market. Why?<br />
During <strong>The</strong> <strong>Recycler</strong> Live conference,<br />
in Warsaw we caught up with Benjamin<br />
Young, one of the founders and CEO of<br />
Speed Infotech, a leading remanufacturer<br />
of inkjet cartridges, who shared<br />
some insights into their business.<br />
<strong>The</strong> <strong>Recycler</strong>: For our readers tell us<br />
about yourself and how you came to<br />
enter the remanufacturing market?<br />
Benjamin: I graduated from university,<br />
majoring in international business and I<br />
worked for a very big state owned<br />
company in China for 5 years as a<br />
department manager. I left in 2001 with<br />
two colleagues, Charles and Ricky, to set<br />
up Speed Infotech in Shanghai.<br />
<strong>The</strong> <strong>Recycler</strong>: What were the factors<br />
that led you to choose inkjet<br />
remanufacturing?<br />
Benjamin: It was by chance. We<br />
started with trading different products<br />
related to computers, but it was hard<br />
to generate continuous customer<br />
satisfaction, so we decided to focus on<br />
one range of products. At that time, we<br />
had two or three good customers<br />
who wanted to have inkjet, the choice<br />
was made.<br />
<strong>The</strong> <strong>Recycler</strong>: What is your vision for<br />
Speed Infotech?<br />
Benjamin: Our vision for the company<br />
is to become the world's leading<br />
remanufacturer of aftermarket print<br />
consumables and delivering outstanding<br />
quality, competitive pricing, timely<br />
deliveries and excellent service.<br />
<strong>The</strong> <strong>Recycler</strong>: Will your focus<br />
continue as a remanufacturer of inkjet<br />
cartridges?<br />
Benjamin: We think that we are doing the<br />
right thing with the environment. We pick<br />
up empty cartridges from the waste and<br />
put them back to life again. This is a<br />
green world, that reduces costs for the<br />
end-user and creates more value for<br />
different people. We are proud of what<br />
we do and we believe that there will<br />
always be a global demand for<br />
remanufactured inkjet products and we<br />
hope that our efforts help to do<br />
something to save the planet.<br />
40 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
“<br />
<strong>The</strong> lifeblood of every remanufacturer is a stable<br />
and constant supply of empties<br />
“<br />
<strong>The</strong> <strong>Recycler</strong>: What is your<br />
commercial strategy?<br />
Benjamin: Adding and creating value is<br />
our basic strategy. We do this by<br />
investing and understanding our partners<br />
(including customers and suppliers) and<br />
their market, and develop strategies to<br />
bring more profit and long term profit and<br />
success, basically by helping them to sell<br />
more. <strong>The</strong> customer is always more<br />
important than ourselves, and we help<br />
them to sell more and earn more. We do<br />
this by focusing on our quality and by<br />
being reliable and trustworthy. <strong>The</strong> more<br />
we build this type of relationships the<br />
more our customers can sell and earn,<br />
and yes we can have a more stable and<br />
profitable business.<br />
<strong>The</strong> <strong>Recycler</strong>: Empty cartridges must<br />
be critical to your business, what is<br />
your collection strategy?<br />
Benjamin: <strong>The</strong> lifeblood of every<br />
remanufacturer is a stable and constant<br />
supply of empties, and when you<br />
produce a remanufactured inkjet<br />
cartridge every two seconds, you need<br />
several million empty cartridges in the<br />
warehouse to meet this voracious<br />
appetite. Speed is 100 percent<br />
focused on remanufacturing inkjet<br />
cartridges because the world needs<br />
high quality remanufactured products.<br />
We don't produce compatible cartridges,<br />
and we hope that by our efforts, we do<br />
something to save the planet.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
<strong>The</strong> <strong>Recycler</strong>: Do you manage to<br />
collect enough cartridges?<br />
Benjamin: <strong>The</strong> company has grown over<br />
thirty percent in the last year or so, the<br />
fasted period since the company started<br />
in 2001. We produce a lot of inkjet<br />
cartridges every month and we need<br />
more if we are to continue to grow and<br />
that means our logistics team is working<br />
around the clock with cartridge<br />
collectors, brokers, remanufacturers and<br />
customers to keep our production<br />
flowing, especially as demand continues<br />
to increase every month.<br />
<strong>The</strong> <strong>Recycler</strong>: This must present<br />
some supply chain issues for you?<br />
Benjamin: Managing the supply chain is<br />
crucial to our business and our cartridge<br />
supplier community. We understand that<br />
a stable market works for all our partners<br />
who, like us, value long-term relationships.<br />
We work hard to ensure our<br />
partners know how we work, our product<br />
needs and volumes and our shipping and<br />
inspection criteria. Our partners can<br />
expect us to buy all models and once<br />
volumes and prices are agreed expect<br />
prompt payment as soon as their<br />
shipments clear inspection. Our longterm<br />
strategy allows everyone to benefit<br />
from a stable market that works for all our<br />
partners.<br />
As we continue to grow, we are always<br />
looking for new and stable sources of<br />
empty inkjet cartridges, and no quantity<br />
is too small or too large."<br />
<strong>The</strong> <strong>Recycler</strong>: Importing empties into<br />
China has always been a challenge,<br />
how have you overcome this?<br />
Benjamin: We are very proud that Speed<br />
has campaigned to change the law of<br />
China, that forbade the importing of used<br />
inkjet empties for more than 10 years.<br />
Speed is the first and only company<br />
approved and licensed by the Chinese<br />
Central Government to import used inkjet<br />
cartridges. We know that the government<br />
41
FEATURE: <strong>The</strong> Inkjet Renaissance<br />
is introducing new, tighter regulations,<br />
but this will not impact on Speed, but this<br />
will be a problem for smaller factories in<br />
future as China takes a more proactive<br />
environmental strategy.<br />
<strong>The</strong> <strong>Recycler</strong>: How do you see the<br />
collections and broker business<br />
developing in the future?<br />
Benjamin: We want to integrate<br />
customers, empties collectors and the<br />
factory as closely as possible. We are<br />
discussing with our suppliers, how to<br />
help them sell everything that they collect<br />
and reduce costs and improve their<br />
ability to collect more from the market.<br />
Scalability is a key factor and ensures a<br />
more volume and price stable market<br />
and I think in future, there will be less<br />
demand for broker style deals.<br />
<strong>The</strong> <strong>Recycler</strong>: Tell me about your<br />
factory today.<br />
Benjamin: <strong>The</strong> factory is in Beihai, China<br />
and the sales centre is based in<br />
Shanghai, with more than 500 staff. We<br />
have over 20 different production lines<br />
producing full ranges of HP, Canon,<br />
Epson, Brother remanufactured inkjet<br />
cartridges. Speed is certified of ISO<br />
9001/14001/18001, along with TUV-CE<br />
and other EU inspection standards. Over<br />
the last 17 years we have developed a<br />
wealth of production experience and<br />
know-how and successfully produced<br />
over 60 million cartridges. Today we<br />
produce a cartridge every two seconds.<br />
<strong>The</strong> <strong>Recycler</strong>: Why did you select<br />
Beihai as a location for your factory?<br />
Benjamin: This is part of a larger<br />
strategy to double the size of our<br />
business and was a big risk when we<br />
decided to move in 2014. We had the<br />
factory in Shanghai for 10 years, it was<br />
12,000 m 2 and we employed 250-300<br />
people. We saw that Shanghai was<br />
changing from a production centre to a<br />
commercial centre and decided that we<br />
needed to find a new location where we<br />
could expand. We looked at Taiwan and<br />
Malaysia, but decided on Beihai because<br />
it is still in China, though 2000 km away,<br />
and we feel it will become an important<br />
recycling centre for the government over<br />
the next few years. Beihai is a popular<br />
tourist destination and there is a growing<br />
manufacturing base with a lot of local<br />
labour that helps provide continuity in our<br />
manufacturing. Incredibly, once we<br />
made the decision about the move, we<br />
found a factory double of our current size<br />
and the entire move was completed and<br />
all settled in just three months.<br />
Within the factory we have developed<br />
what I call our eco-system that works well<br />
and enables us to grow. We are doing a<br />
very good job in Beihai and the<br />
government is gaining confidence with<br />
the remanufacturing industry and Beihai<br />
has just been approved by central<br />
government to become the No. 3 city of<br />
China National remanufacturing centre.<br />
<strong>The</strong> <strong>Recycler</strong>: What challenges have<br />
you faced to grow the business?<br />
Benjamin: Ours has not been an easy<br />
endeavour by any means and although<br />
42 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
“<br />
But the heart of the business is an emphasis<br />
on our customers’ needs and profit<br />
“<br />
market difficulties, we have continued<br />
to invest our profit in ongoing R&D. We<br />
do not treat our company as a cash<br />
machine, but to fulfil our dream to build<br />
a great business. All the Speed cofounders<br />
are still in the company, taking<br />
major responsibility in daily jobs,<br />
leading all the team to a new height. We<br />
always love to create, not copy. We love<br />
to be the new one but not only repeated<br />
job with big volume.<br />
<strong>The</strong> market is changing quickly and<br />
we must continue invest and change<br />
according to any new situation, Speed<br />
is very agile and flexible to fit in every<br />
scenario. Technology is crucial and<br />
R&D is in every facet of our production<br />
and business models.<br />
<strong>The</strong> <strong>Recycler</strong>: What mistakes have<br />
you made and how did you<br />
overcome them?<br />
Benjamin: Quality issues were a<br />
problem in 2014, as we are moving<br />
factory, but we overcome the problems<br />
quickly by focusing on higher<br />
standards.<br />
<strong>The</strong> <strong>Recycler</strong>: What do you attribute<br />
your growth and success to?<br />
Benjamin: From day one we have<br />
developed a more European style of<br />
thinking, and have a deep insight of<br />
the industry, always ahead from<br />
competitors. It is important that we do<br />
not always sit in our own chair. We are<br />
willing to set up and keep long term<br />
partner relationships with clients, as we<br />
believe cooperation is the best way to<br />
develop the win-win situation. But the<br />
heart of the business is an emphasis on<br />
our customers’ needs and profit and we<br />
are always focused on helping our<br />
customers win more business. We<br />
believe when our customers can have<br />
more business and profit, Speed’s<br />
business will be stable. We also do not<br />
like to repeat things but do and think<br />
differently to create value.<br />
On the manufacturing side, we<br />
have seventeen years history and<br />
experience and produced over<br />
60 million remanufactured inkjet<br />
cartridges. We have the know how to<br />
design and produce the production<br />
machines in house.<br />
<strong>The</strong> <strong>Recycler</strong>: How would you<br />
describe Speed Infotech in 5 short<br />
sentences?<br />
Benjamin: A tough challenge, but I<br />
will try:<br />
a. We are proud we are a green<br />
company, doing very meaningful job.<br />
b. We are always thinking how to create<br />
value to our partner.<br />
c. Nothing is permanent, except<br />
change - Speed is a big volume<br />
remanufacturer, but we still enjoy the<br />
fast and flexible pace of change in<br />
the industry.<br />
d. We keep investing because we are<br />
confident with what we are doing.<br />
e. Our staff is the best partner we can<br />
find in the world.<br />
<strong>The</strong> <strong>Recycler</strong>: Would you do it<br />
again?<br />
Benjamin: Yes, but if you let me do it<br />
again, I will make a bigger map. R<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
43
Retail Column<br />
<strong>The</strong> foundation of great<br />
companies<br />
What is CULTURE?<br />
It is how your people behave toward<br />
one another and their customers. How<br />
do people interact and treat one<br />
another? What is truly valued?<br />
Teamwork or winning? Do people<br />
focus on beating the competition or<br />
each other? What is held up as<br />
examples of highest praise? Do people<br />
work late because they get in a high<br />
productivity groove or because they<br />
are overworked and afraid they will<br />
be sacked?<br />
<strong>The</strong>re are cultural clues to be seen<br />
as soon as you walk into a company.<br />
Look for signs about upcoming<br />
celebrations or personal achievements,<br />
metrics and scorecards publicly posted<br />
and up to date. Scan the public<br />
bulletin board. Are there letters from<br />
grateful customers or a poster that<br />
says “Customer complaints here” over<br />
a one inch by one inch square?<br />
Cubicles filled with sarcastic posters<br />
or cartoons say a lot about the<br />
true culture.<br />
Observe meetings. Are they<br />
organized and productive? Do people<br />
participate? What happens when<br />
someone disagrees? Do people arrive<br />
prepared? Do they greet one another<br />
or dive right in? It is easy to see the<br />
authentic culture once you start<br />
looking for it.<br />
Culture is created by and<br />
through people. A company can<br />
have any system, product, asset or<br />
location. But only people create a<br />
company’s culture.<br />
If leaders wish to build and care for<br />
their company’s culture, there are 4<br />
critical times to make choices to set<br />
the tone and expectations:<br />
1. Hiring<br />
Leaders need to be up front about<br />
exactly the kind of company a<br />
candidate is joining to make sure that<br />
they are going to be a fit with the<br />
desired culture. Too often, hiring<br />
managers sugar coat the realities of<br />
the working expectations because<br />
they do not want to “scare away” a<br />
candidate. Set honest expectations<br />
about the job. If it is standard to work<br />
two weekends per month or if closing<br />
Flora Delaney<br />
No matter the size or revenues of a company, what sets apart great companies from merely competitive<br />
companies is CULTURE. As leadership guru Peter Drucker said “Culture eats strategy for breakfast.” What he<br />
meant is that the greatest strategy in the world will not succeed in a company with a poor culture. Yet many<br />
times, senior leadership spends the majority of their time determining their strategy with very little focus on<br />
the people and the culture they create every day.<br />
one night and opening the next day<br />
will be common or if emails are<br />
expected to be answered immediately<br />
after hours let the candidates know<br />
up front. It will help separate the<br />
thriving team members from the<br />
future disgruntled employees. If a<br />
manager cannot promise more than<br />
24 hours per week for a part-timer,<br />
but hires them with the promise that<br />
there will be 30 hours a week, it will<br />
only lead to an employee who is<br />
unhappy and doesn’t trust<br />
management. Set realistic - even<br />
harsh - expectations up front and<br />
only hire those candidates who are<br />
still eager for the job.<br />
44 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
Tel: 01993 899800 • info@therecycler.com • therecycler.com<br />
2. Reviewing<br />
<strong>The</strong>re is a common misperception that<br />
reviews are done once per year and<br />
that they are a single scheduled event.<br />
In truth, “reviews” should happen after<br />
nearly every encounter when a<br />
manager sees a great transaction or<br />
delivery or one that does not meet the<br />
standards. Because a review is<br />
feedback about a performance.<br />
Feedback can happen every day.<br />
Feedback shouldn’t always be<br />
corrective. A simple “I really liked how<br />
quickly you connected with that<br />
customer” is feedback. People who like<br />
to succeed, like feedback. <strong>The</strong>y like to<br />
hear how they are doing and that<br />
there is someone who cares enough<br />
about them to watch and give<br />
pointers. Obviously, there are ways to<br />
do this with impact and in the past I<br />
have written about effectively<br />
coaching in a retail environment. But<br />
by encouraging the behaviours that<br />
support the desired culture and<br />
discouraging the unwanted behaviours,<br />
a manager can impact and improve<br />
culture every day.<br />
3. Rewarding<br />
Hand in glove with reviewing goes<br />
rewarding. And just as reviewing<br />
should be a constant, so should<br />
rewarding. If you imagine that you<br />
cannot afford to reward your best<br />
employees, the truth is you cannot<br />
afford not to. Napoleon said “No<br />
amount of money will induce a person<br />
to lay down their life, but they will<br />
gladly do so for a bit of yellow ribbon.”<br />
Because recognition is more valuable<br />
than money in rewarding employees<br />
to build culture. <strong>The</strong> more creative<br />
“free” rewards I have seen include:<br />
• the prime parking spot awarded<br />
monthly to a selected employee<br />
that rotates each month.<br />
• a lunch with the CEO where once<br />
per month select employees get a<br />
catered lunch and dedicated face<br />
time with the Big Boss.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
“<br />
Culture is created<br />
by and through people.<br />
A company can have any<br />
system, product, asset or<br />
location. But only people<br />
create a company’s<br />
culture.<br />
“<br />
• a “sleep in” certificate that gives an<br />
employee a two-hour late morning<br />
to reward exemplary behaviour.<br />
• “Swap the desk” one day an<br />
employee gets to do their work in<br />
the boss’ office while the boss<br />
works at their cubicle. (THAT is<br />
eye opening!)<br />
• Hand written notes. Notes to your<br />
employees, written by hand and<br />
mailed to their homes can have a<br />
real impact. Especially if they are<br />
specific and can be shared with<br />
their families.<br />
4. Firing<br />
Assuming you have given a poor<br />
performer every chance by explaining<br />
and training the expectations and<br />
provided clear communication, nothing<br />
sets the tone more with the remaining<br />
staff members than seeing a poor<br />
performer terminated. Frankly, in a<br />
company with a strong culture, hires<br />
who do not fit will often feel<br />
uncomfortable enough to leave of<br />
their own accord. But by showing how<br />
employees who do not perform,<br />
commit to the team or live up to your<br />
expected values etc., are fired, the staff<br />
will see that the company will take<br />
action to live up to its core values.<br />
Finally, as a leader it is important to<br />
remember that 70-90 percent of<br />
communication is non-verbal. Body<br />
language, facial expression and tone<br />
are more important than word<br />
selection in communicating. As a role<br />
model for the organization , your<br />
employees learn more about what is<br />
accepted by watching you than by<br />
listening to you or reading your<br />
emails. You must walk the talk to be a<br />
credible example of the culture you<br />
expect. Once everyone is clear about<br />
how your company operates, the<br />
foundation is set to achieve<br />
company goals.<br />
R<br />
Flora Delaney is a retail consultant and<br />
advisor to the remanufactured cartridge<br />
industry in the US. A seasoned retail<br />
executive, Flora’s clients benefit from<br />
her holistic approach and pragmatic<br />
solutions. Email flora@floradelaney.com<br />
to reach her.<br />
45
PRODUCTS & TECHNOLOGY<br />
visit www.therecycler.com for all the breaking news<br />
GLOBAL Apex, Chips, Resetting<br />
Apex releases new replacement chips and chip<br />
resetting solution<br />
<strong>The</strong> manufacturer has released new replacement chips for use in Brother, Canon, Xerox, Kyocera, Sindoh and Utax printers and a chip<br />
resetting solution for Brother III series.<br />
<strong>The</strong> vast range of new replacement chips<br />
includes the first-to-market launch of the ASIC<br />
designed chip for Canon CRG-042 series<br />
cartridges.<br />
Canon launched LBP443i/LBP442/LBP441/<br />
LBP441e A3 monochrome laserjet series in<br />
April 2017. <strong>The</strong> print speeds are up to 43 ppm.<br />
<strong>The</strong> printers support USB printing, and the<br />
data processing is 1200 dpi x 1200 dpi.<br />
Other launches include chips for use with<br />
Canon Color imageCLASS LBP654Cdw, Canon<br />
Color imageCLASS MF735Cdw, Canon Color<br />
imageCLASS MF731Cdw/MF733Cdw, Canon<br />
Color i-SENSYS MF732Cdw/734Cdw/735Cx,<br />
Canon Color i-SENSYS LBP654Cx/653Cdw,<br />
Canon Satera LBP654C/LBP652C/LBP651C,<br />
Canon Satera MF735Cdw/MF733Cdw/<br />
MF731Cdw, Canon Color imageCLASS<br />
MF634Cdw/MF632Cdw, Canon Color<br />
i-SENSYS MF631Cn/633Cdw/635Cx, Canon<br />
Color imageCLASS LBP612Cdw, Canon Color<br />
i-SENSYS LBP611Cn/613Cdw, Canon Satera<br />
LBP612C/ LBP611C, Canon Satera MF634Cdw/<br />
MF632Cdw and Canon Satera LBP443i/<br />
LBP442/ LBP441/LBP441e cartridges.<br />
Replacement chips for Xerox Phaser 6510,<br />
Xerox WorkCentre 6515n, Xerox Phaser<br />
6510n/dn/dnm/dni, Xerox WorkCentre<br />
6515n/dn/ dnm/dni, Xerox VersaLink<br />
C400N/DN/DNM, Xerox VersaLink C405, Xerox<br />
VersaLink B400/B405, Xerox VersaLink<br />
C400N/DN/DNM, Xerox VersaLink C405 were<br />
also announced.<br />
<strong>The</strong> Sindoh range was extended with chips<br />
for Sindoh A420dn/A621dn/A620dn and<br />
Sindoh A621dn/A620dn.<br />
Also available now are chips for Kyocera<br />
TASKalfa 4002i/5002i/6002i, Kyocera TASKalfa<br />
2552ci, Kyocera TASKalfa 5052ci/6052ci,<br />
Kyocera TASKalfa 5052ci/6052ci, Kyocera<br />
TASKalfa 5052ci/6052ci, Kyocera TASKalfa<br />
4052ci and finally Utax 4006 Ci/5006 Ci.<br />
New announcements for replacement chips<br />
for Brother cartridges included chips for<br />
use in Brother MFC-J5830DW, Brother MFC-<br />
J5830DW XL, Brother MFC-J6535DW, Brother<br />
MFC-J6535DW XL, Brother MFC-J5930DW,<br />
Brother MFC-J6935DW, Brother MFC-<br />
J5330DW, Brother MFC-J6530DW, Brother<br />
MFC-J6930DW, Brother MFC-J6730DW,<br />
Brother MFC-J5330DW, Brother MFC-<br />
J5335DW, Brother MFC-J5730DW, Brother<br />
MFC-J5930DW, Brother MFC-J6530DW,<br />
Brother MFC-J6930DW, Brother MFC-<br />
J6935DW, Brother MFC-J5330DW, Brother<br />
MFC-J5730DW, Brother MFC-J6530DW,<br />
Brother MFC-J6930DW, Brother MFC-<br />
J6730DW, Brother MFC-J5930DW, Brother<br />
MFC-J6935DW, Brother MFC-J6995CDW,<br />
Brother MFC-J6980CDW, Brother MFC-<br />
J6580CDW, Brother MFC-J2330DW, Brother<br />
MFC-J2730DW, Brother MFC-J3530DW and<br />
Brother MFCJ-3930DW.<br />
<strong>The</strong> resetting solution for Brother<br />
LC3029/LC3017 series offers endless resets to<br />
the collected OEM chip via Apex’s Unismart<br />
system if there is no hardware damage on the<br />
chip. <strong>The</strong> features of resetting solution<br />
include full ink volume of the reset chips and<br />
right match-up of chip information and ink<br />
consumption.<br />
Resettable models include for the US<br />
Brother MFC-J5830DW/J5830DW XL/J6535DW,<br />
Brother MFC-J6535DW XL/J5930DW/J6935DW,<br />
Brother MFC-J5330DW, Brother MFC-<br />
J6530DW, Brother MFC-J6930DW and Brother<br />
MFC-J6730DW.<br />
For Europe the models are Brother MFC-<br />
J5330DW/J5335DW/J5730DW/J5930DW and<br />
Brother MFC-J6530DW/J6930DW/J6935DW.<br />
For Australia models include Brother MFC-<br />
J5330DW/J5730DW/J6530DW, Brother MFC-<br />
J6930DW/J6730DW and Brother MFC-<br />
J5930DW/J6935DW.<br />
For Japan the resetting solution works for<br />
Brother MFC-J6995CDW and Brother MFC-<br />
J6980CDW/J6580CDW.<br />
For the Asia Pacific region the resetting<br />
solution woks with Brother MFC-<br />
J2330DW/J2730DW/J3530DW and Brother<br />
MFC-J3930DW.<br />
For more information, please visit<br />
www.apexmic.com.<br />
Aster launches second Brother series<br />
EUROPE Aster, Cartridges, Brother<br />
<strong>The</strong> company has launched replacement toner cartridges for Brother TN-426 and TN-910 colour series.<br />
In May 2017 Aster released replacement<br />
toners for Brother TN-421 and TN-423<br />
series. With this new launch they are now<br />
offering both series for Brother machines<br />
which were introduced this March.<br />
<strong>The</strong> replacement toners for TN-426 series<br />
are compatible with Brother HL-L8360CDW<br />
and MFC-L8900CDW; and the replacement<br />
toners for TN-910 series are compatible<br />
with Brother HL-L9310CDW, HL-<br />
L9310CDWT, HL-L9310CDWT, MFC-<br />
L9570CDW and MFC-L9570CDWT.<br />
<strong>The</strong> TN-426 and the TN-910 series are<br />
designed for a high-volume print<br />
environment. Cartridges for the TN-426<br />
series, have page yields of 9,000 pages in<br />
black and 6,500 pages in colour; while the<br />
TN-910 series has a page yield of 9,000<br />
pages in both black and colour.<br />
For more information, please visit<br />
www.goaster.com.<br />
46 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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PRODUCTS & TECHNOLOGY<br />
GLOBAL Pantum, Printers<br />
New Pantum models to be released<br />
Pantum International Limited is adding three new printer models to their lines later on this year.<br />
<strong>The</strong> three models which will be introduced in the<br />
last quarter of this year are the Pantum CM7000DN<br />
which is a colour laser multifunction device that<br />
will print 32 pages per minute, the Pantum<br />
P5000DN a 42 pages per minute black and white<br />
laser printer and the Pantum M7600FDN a<br />
multifunction device based on the P5000DN<br />
printer.<br />
<strong>The</strong> Pantum CM7000DN has a print speed of 32<br />
ppm when printing black and 32 ppm when<br />
printing colour. Time to first page is 10.5 seconds<br />
for black and 11.5 seconds for colour. <strong>The</strong><br />
recommended maximum monthly duty cycle is<br />
85,000 pages with a recommended monthly page<br />
volume of 800 – 6,000 pages. <strong>The</strong> printer uses a<br />
separate drum unit and toner cartridge with the<br />
starter cartridge having a yield of 1,400 pages<br />
(CMYK). <strong>The</strong> replacement cartridge come in two<br />
versions, a yield of 1,000 pages black and colour,<br />
or 3,000 pages yield for the colour cartridge and<br />
4,000 pages for the black cartridge. <strong>The</strong> drum unit<br />
has a page yield of 40,000 pages.<br />
<strong>The</strong> Pantum P5000DN has a print speed of<br />
42ppm in A4, 45ppm in Letter, 18spm in A4 Duplex<br />
mode and 20spm in LTR Duplex mode. Time to<br />
first page is 6.5 seconds. <strong>The</strong> recommended<br />
EUROPE PPC Solutions Ltd, Cartridges, Remanufacturing<br />
PPC Solutions Ltd announced that the<br />
remanufactured HP fuser units now in stock<br />
“offering huge savings compared to OEM<br />
equivalent.”<br />
Also announced were Ricoh consumables which<br />
extend PPC’s offering of their compatible toner<br />
range. <strong>The</strong> company extended the MPC2003/2503<br />
range of toners which now includes<br />
MPC2004/2504. <strong>The</strong> MPC3003/3503 range of<br />
toners now includes MPC3004/3504 and the<br />
MPC4503/5503/6003 range of toners now includes<br />
MPC4504/5504/6004.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
maximum monthly duty cycle is 12,000 pages and<br />
recommended monthly page volume is 1,500 –<br />
14,000 pages. <strong>The</strong> printer uses a separate drum<br />
unit and toner cartridge with the starter cartridge<br />
having a yield of 6,000 pages. <strong>The</strong> replacement<br />
cartridges come in three different versions, a<br />
“high-yield” cartridge for 5,000 pages, “extra highyield”<br />
cartridge for 10,000 pages and an “ultra<br />
high-yield” cartridge for 20,000 pages. <strong>The</strong> drum<br />
unit has a yield of 60,000 pages.<br />
<strong>The</strong> Pantum M7600FDN has a print speed of<br />
42ppm in A4, 45ppm in Letter, 18spm in A4 Duplex<br />
mode and 20spm in LTR Duplex mode. Time to<br />
first page is 6.5 seconds. <strong>The</strong> recommended<br />
maximum monthly duty cycle is 12,000 pages and<br />
recommended monthly page volume is 2000 –<br />
12,000 pages. <strong>The</strong> printer uses a separate drum<br />
unit and toner cartridge with the starter cartridge<br />
having a yield of 6,000 pages. <strong>The</strong> replacement<br />
cartridges come in three different versions, a<br />
“high-yield” cartridge for 5,000 pages, “extra highyield”<br />
cartridge for 10,000 pages and an “ultra<br />
high-yield” cartridge for 20,000 pages. <strong>The</strong> drum<br />
unit has a yield of 60,000 pages.<br />
For more information visit<br />
www.global.pantum.com<br />
New products from PPC Solutions Ltd<br />
<strong>The</strong> distributor announced that it now has remanufactured HP fuser units available and toner<br />
cartridges for Ricoh machines.<br />
For more information go to<br />
www.ppcsolutions.eu.<br />
EUROPE Jet Tec, Cartridges,<br />
Remanufacturing<br />
Jet Tec expands<br />
inkjet cartridge<br />
range<br />
<strong>The</strong> remanufacturer has<br />
announced the expansion of its<br />
range of remanufactured ink<br />
cartridges with the addition of<br />
new models for use in Canon<br />
printers.<br />
<strong>The</strong> new range of remanufactured<br />
ink cartridges are Canon PG-545XL<br />
and Canon PG-546XL.<br />
Last month Jet Tec introduced<br />
remanufactured ink cartridges for<br />
Epson T24 and T26 and earlier<br />
this year they added new<br />
remanufactured Brother toner<br />
cartridges, which increased Jet Tec’s<br />
product offer to more than 700<br />
products.<br />
Phil Sneath, Commercial Director<br />
at Jet Tec commented: “<strong>The</strong><br />
remanufactured Canon PG-545XL<br />
and CL-546XL cartridges are<br />
important additions to our<br />
assortment of remanufactured<br />
products. <strong>The</strong> existing basis of this<br />
printer series from Canon is<br />
expanding, in order to be able to<br />
offer more and more printers in the<br />
attractive price segment. Jet Tec has<br />
accumulated years of experience and<br />
knowledge in the field of<br />
remanufacturing and is constantly<br />
investing in research and<br />
development.<br />
“Our consistently high standard<br />
guarantees the best possible product<br />
quality for ink cartridges and toner<br />
cartridges. And that we provide a<br />
two-year warranty on ink cartridges<br />
and three years on toner, confirms<br />
the confidence we have in our<br />
products.”<br />
For further details, please visit<br />
www.jettec.de<br />
47
PRODUCTS & TECHNOLOGY<br />
GLOBAL Ninestar, Cartridges<br />
Ninestar releases<br />
cartridges for Brother<br />
<strong>The</strong> company has released patented inkjet<br />
cartridges for use in Brother printers<br />
<strong>The</strong> replacement cartridges are for use in<br />
Brother LC3219/3217 series. <strong>The</strong> inkjet<br />
cartridges are compatible with Brother MFC<br />
J6930DW, MFC J6530DW, MFC J6935DW, MFC<br />
J5730DW, MFC J5330DW, MFC J5930DW and<br />
MFC J5335DW.<br />
For more information, please visit<br />
www.ggimage.com.<br />
EUROPE PRINTek, Cartridges,<br />
Remanufacturing<br />
PRINTek releases<br />
new products<br />
<strong>The</strong> company announced new releases of<br />
remanufactured inkjet cartridges for use<br />
in HP printers and laser cartridges for use<br />
in Brother machines.<br />
PRINTek has increased its product range with<br />
some recently developed remanufactured<br />
cartridges. <strong>The</strong> HP 62 inkjet cartridges are<br />
for use in HP Envy 5524/5545/7640 and<br />
OfficeJet200/250 printers and are available in<br />
standard and XL capacity<br />
Also available is a new range of laser<br />
cartridges for use in Brother TN241/242/245<br />
and 246 series colour laser printers.<br />
For more information, visit<br />
www.printek.hu.<br />
EUROPE IR Italiana, Cartridges, Remanufacturing<br />
IR Italiana Riprografia announces<br />
new Graphic-jet cartridges<br />
<strong>The</strong> Italian company has widened their product range of Graphic-jet remanufactured<br />
HP cartridges for the new HP range with Jet Intelligence Technology.<br />
<strong>The</strong> company launched remanufactured<br />
inkjet cartridges for use in<br />
HP Laserjet Pro M402D and HP<br />
Laserjet Enterprise M552DN.<br />
<strong>The</strong> remanufactured cartridge<br />
for use in HP Laserjet PRO M402D<br />
comes with a page yield of<br />
9,000 pages. <strong>The</strong> remanufactured<br />
cartridge for use in HP Laserjet<br />
Enterprise M552DN comes with a<br />
page yield of 6,000 in black and<br />
5,000 in colour.<br />
This cartridge family is very<br />
different from the traditional one, it has<br />
reduced size up to 30 percent, uses micro<br />
powders and a sealing and shaking system<br />
completely revolutionised the cartridge.<br />
<strong>The</strong> above-mentioned cartridges feature<br />
the “following advantages”, according to IR<br />
Italiana Riprografia: “OEM equivalent print<br />
quality”; “100 percent compatibility with<br />
OEM toners”; “significant savings over [the]<br />
OEM”; “MSDS in compliance with REACH”;<br />
and that the “refurbished product =<br />
environmental benefits”.<br />
Additionally, the cartridges were produced<br />
“in a certificated environment” including the<br />
EUROPE Printlife, Cratridges, Remanufacturing<br />
<strong>The</strong> German remanufacturer has extended their range of own-brand cartridges with a<br />
range of Lexmark product now available.<br />
Printlife GmbH announced the addition of a<br />
range of remanufactured cartridges for the<br />
Lexmark CS/CX310/410/510 etc which are<br />
now available in their own-branded<br />
packaging.<br />
Christian Flögel, Sales Director at Printlife<br />
said: “This is another addition to our ever<br />
growing own-branded products. Previously<br />
these cartridges were only available in the<br />
neutral/ whitebox. With our own Printlife<br />
packaging we also ensure it is<br />
environmentally friendly and although the<br />
packaging only weighs 40 gramms it is<br />
incredible robust.”<br />
<strong>The</strong> cartridge range is part of Printlife’s<br />
Contact the news team at news@therecycler.com<br />
ISO 9001:2008 quality management system<br />
certificate; the ISO 14001:2004 environmental<br />
management system certificate; and<br />
the BS OHSAS 18001:2007 occupational<br />
health and safety management system<br />
certificate. All of the company’s<br />
remanufactured products also feature the<br />
Ecolabel ISO 14021:2012 environmental<br />
certification, while the “product<br />
performances of several items distributed”<br />
follow the standards set by STMC and ISO<br />
19752 and ISO 19798.<br />
For more information, please visit<br />
www.itrip.it.<br />
Printlife extends own-branded<br />
cartridges<br />
own-branded range that was established in<br />
2016.<br />
For more information, please visit<br />
www.print-life.de.<br />
48 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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PRODUCTS & TECHNOLOGY<br />
EUROPE wta, Cartridges, Remanufacturing<br />
New remanufactured Canon cartridges<br />
from wta<br />
<strong>The</strong> German remanufacturer has launched a new range of remanufactured cartridges for use in Canon imageRunner printer series.<br />
<strong>The</strong> first launch includes remanufactured<br />
toner cartridges for use in Canon IR<br />
400/500. <strong>The</strong> cartridges are compatible<br />
with Canon imageRunner Advance<br />
400i/iF/500i/iF, IR 400i/iF/500i/iF and have a<br />
page yield of 15,200 in accordance with the<br />
ISO 19752 standard.<br />
Secondly wta launched remanufactured<br />
toner cartridges for use in Canon IR<br />
1730/1740/1750. <strong>The</strong> cartridges are<br />
compatible with Canon IR 1730/i/iF/<br />
1740/i/iF/1750/i/iF, imageRunner 1730/i/iF/<br />
1740/i/iF/1750/i/iF and have a page yield of<br />
15.100 in accordance with the ISO 19752<br />
standard.<br />
Also launched were remanufactured<br />
toner cartridges for use in Canon IR 2535/2545<br />
and Canon IR 4025/4035/4225/4235. <strong>The</strong><br />
cartridges are compatible with Canon IR<br />
2535/i/2545/i, imageRunner 2535/i/2545/I and<br />
Canon IR 4025/i/4035/i/4225/i/4235/i,<br />
Imagerunner Advance 4025/i/4035/i/4225/<br />
i/4235/i. <strong>The</strong> cartridges for Canon IR<br />
2535/2545 have a page yield of 19,400 and the<br />
Canon IR 4025/4035/4225/4235 have a page<br />
yield of 30,200 also in accordance with the ISO<br />
19752 standard.<br />
Finally the company launched remanuactured<br />
cartridges for use in Canon IR<br />
4045/4051/4245/4251. <strong>The</strong> cartridges are<br />
compatible with Canon IR 4045/i/4051/<br />
i/4245i/4251/i, IR Advance 4045/i/4051/i/<br />
4245i/4251/I and have a page yield of 34,200<br />
in accordance with the ISO 19752 standard.<br />
Recently, the company launched:<br />
remanufactured cartridges for OKI, Xerox<br />
and Canon refilled ink cartridges Brother<br />
and HP; remanufactured Xerox cartridges;<br />
Canon cartridges; remanufactured HP Inc<br />
and Samsung cartridges; remanufactured<br />
HP Inc and Kyocera cartridges;<br />
remanufactured Samsung and Ricoh<br />
cartridges; and remanufactured Samsung,<br />
Kyocera and Canon toners.<br />
Last year, it launched: remanufactured<br />
Canon toners; remanufactured Konica<br />
Minolta toners; remanufactured Ricoh<br />
cartridges; inkjets for the Canon PIXMA IP<br />
2850; remanufactured cartridges for the<br />
Colour LaserJet Enterprise M552DN and<br />
553DN/N/X; a range of Kyocera replacements;<br />
replacements for OKI printers; Canon and<br />
Brother replacements; and also released a<br />
remanufactured Xerox cartridge.<br />
For more information, visit www.wtasuhl.de<br />
or www.mygreentoner.de.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
49
PRODUCTS & TECHNOLOGY<br />
visit www.therecycler.com for all the breaking news<br />
EUROPE Armor, Cartridges, Remanufacturing<br />
New products launched by ARMOR<br />
ARMOR Office Printing has expanded the HP Inc JetIntelligence with six new products compatible with the HP CF410, CF226 and CF287<br />
series as well as new inkjet cartridges for other HP Inc and Brother machines.<br />
Since coming on the market, over one million<br />
HP Jet Intelligence printers have been sold.<br />
ARMOR Office Printing is supporting this<br />
commercial success by bringing new<br />
compatible print consumables to market for<br />
HP Inc’s printers that use JetIntelligence<br />
technology.<br />
Launched in June 2016, the remanufactured<br />
range of OWA cartridges compatible<br />
with HP Inc JetIntelligence printers has now<br />
been expanded with six new products<br />
compatible with the HP Inc CF410, CF226 and<br />
CF287 series. <strong>The</strong> range now has 28 products,<br />
notably including the CF226, used with the<br />
HP Inc Pro M402 model, the top-selling<br />
laser printer in 2016 and the CF400<br />
series, used with another<br />
leading HP Inc model,<br />
the ColorLaserjet<br />
Pro M277.<br />
This new range is<br />
available in standard and<br />
hi-capacity models.<br />
<strong>The</strong> remanufacturer also launched<br />
compatible cartridges by ARMOR Office<br />
Printing for the HP 304 XL which are used<br />
with the all-in-one Inkjet models, the HP<br />
Deskjet 3720, 3730 and 3732. <strong>The</strong> range is<br />
available in cartons, blisters and bi-packs<br />
(Black + 3 Colours). <strong>The</strong> ARMOR cartridges<br />
compatible with the HP 304 XL offer<br />
integrated ink level control.<br />
Also launched were remanufactured<br />
ARMOR Inkjet cartridges compatible with the<br />
Brother LC 223. <strong>The</strong> Brother LC 223 cartridges<br />
can also be used with a wide range of other<br />
Brother printers: DCP J 4120 DW, J 562 DW,<br />
MFC-J 1100 Series, 1140 W, 1150 DW, 1170 DW,<br />
1180 DWT, 4420 DW, 4425 DW, 4620 DW, 4625<br />
DW, 480 DW, 5320 DW, 5600 Series, 5620 DW,<br />
5625 DW, 5720 DW, 680 DW, 880 DW. <strong>The</strong><br />
compatible ARMOR cartridges for the LC 223<br />
series include ink level control and are<br />
available separately (Black, Cyan, Magenta or<br />
Yellow) and in multipacks (Black + Colours).<br />
For more information, please visit<br />
www.armor-owa.com.<br />
GLOBAL CIG, Cartridges, Remanufacturing<br />
CIG announces new remanufactured cartridges<br />
Clover Imaging Group released new remanufactured toner cartridges for use in OKI and Kyocera printers.<br />
<strong>The</strong> first new range of remanufactured<br />
cartridges are the CMYK cartridge models<br />
compatible with Kyocera ECOSYS<br />
M 6030cdn, M 6530cdn, P 6130cdn.<br />
<strong>The</strong> black cartridge, TK-5140K has a page<br />
yield of 7,000 pages at 5 percent coverage.<br />
<strong>The</strong> TK—5410C, TK—5410M, TK—5410Y<br />
colour cartridges of the range have a page<br />
yield of 5,000 at 5 percent coverage.<br />
<strong>The</strong> Kyocera Ecosys P6130cdn A4 colour<br />
laser printer is suitable for the SME<br />
environment and designed to manage heavy<br />
workloads. <strong>The</strong> print speed is fast at 30 ppm<br />
for both mono and colour, combined with a<br />
quick first page out in less than seven<br />
seconds for mono and eight seconds for<br />
colour. <strong>The</strong> maximum monthly duty cycle is<br />
100,000 pages.<br />
Also launched were remanufactured<br />
monochrome toner cartridges for OKI B432<br />
HY and are compatible with OKI B432DN,<br />
B512DN, MB492dn and MB562dnw. <strong>The</strong><br />
catridges have a page yield of 12,000 at a 5<br />
percent coverage.<br />
<strong>The</strong> OKI B432 A4 mono LED printer with<br />
a print speed at 40 ppm represents an<br />
affordable solution for small workgroups.<br />
<strong>The</strong> printer has built-in duplex functionality<br />
for double sided printing and a fast first page<br />
out in less than 5 seconds. <strong>The</strong> maximum<br />
duty cycle is up to 80,000 pages per month.<br />
CIG also announced remanufactured<br />
toner cartridges for Kyocera ECOSYS<br />
M6035/6535 and are compatible with<br />
Kyocera ECOSYS M6035cidn, ECOSYS<br />
M6535cidn, ECOSYS P6035cdn. <strong>The</strong> black<br />
cartridge has a page yield of 12,000 and the<br />
CMY cartridges a yield of 10,000 pages – all<br />
at 5 percent coverage.<br />
<strong>The</strong> Kyocera Ecosys P6035cdn A4 colour<br />
laser printer is suitable for the SME<br />
environment and designed to manage heavy<br />
workloads. <strong>The</strong> print speed is fast at 35 ppm<br />
for both mono and colour, combined with a<br />
quick first page out in less than 6.5 seconds<br />
for mono and 7.5 seconds for colour. <strong>The</strong><br />
maximum monthly duty cycle is 100,000<br />
pages. This product is part of the Ecosys<br />
family known for OPCs with a longer<br />
lifecycle.<br />
50 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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PRODUCTS & TECHNOLOGY<br />
EUROPE Embatex, Turbon, Cartridges, Remanufacturing<br />
Embatex and Turbon launch HP LJ Pro M252 X<br />
cartridges and more<br />
<strong>The</strong> two remanufacturers have launched a wide range of remanufactured cartridges for various OEM applications.<br />
<strong>The</strong> first launch saw the remanufacturers<br />
launch a CMYK set of replacement<br />
cartridges for HP Color LJ Pro M252 MA<br />
with a page yield of 2,800 for the black<br />
cartridge and 2,300 for the coloured<br />
cartridges. Also two further HP models<br />
were launched, monochrome cartridges<br />
for HP LJ Enterprise M506 ST and HP LJ<br />
Pro M402 ST. <strong>The</strong> first cartridge has a<br />
page yield of 9,000 and the latter has a<br />
page yield of 3,100.<br />
<strong>The</strong> companies launched remanufactured<br />
monochrome cartridges for<br />
Lexmark MX711 EE with a page yield of<br />
45,000 and a monochrome cartridge for<br />
use in Lexmark MS 810de/dn/dtn/n MA<br />
HC EE with a page yield of 45,000.<br />
Also announced was a CMYK set for Minolta<br />
Bizhub C220/280 with a page yield of 29,000<br />
for the black cartridge and 26,000 for the CMY<br />
cartridges.<br />
<strong>The</strong> OKI range was extended with a<br />
monochrome cartridge for use in OKI<br />
B412/B432 MA machines, with a capacity of<br />
7,000 pages and a monochrome cartridge for<br />
use in OKI B432/B512 MA HC machines, with<br />
a capacity of 12,000 pages.<br />
<strong>The</strong> Samsung range was extended with a<br />
CMYK set for Samsung ProXpress<br />
C3010/C3060. <strong>The</strong> black cartridge has a page<br />
yield of 8,000 and the coloured<br />
cartridges a page yield of 5,000.<br />
Also launched was a black<br />
replacement cartridge for Epson<br />
Workforce WF-3620/7620 with a page<br />
yield of 350 and a drum unit for<br />
use in Samsung ProXpress M4025<br />
printers with a capacity of 30,000<br />
pages.<br />
Furthermore monochrome<br />
cartridges for use in Utax LP 3245 HC,<br />
Utax LP 3235 HC and Utax LP 3130<br />
DC machines are now available. <strong>The</strong><br />
monochrome cartridge for use in<br />
Utax LP 3245 HC has a page yield of<br />
30,000, cartridges for use in Utax LP<br />
3235 HC have a page yield of 18,000,<br />
cartridges for use in Utax LP 3130 DC have a<br />
capacity of 5,000 and the remanufactured<br />
monochrome cartridge for the Utax<br />
CD1325/CD1330 has a page yield of 20,000.<br />
For more information, visit www.turbon.de<br />
or www.emstar-net.com.<br />
EUROPE Katun, Products Catalogue<br />
Katun launches new Accessory Products<br />
Catalogue<br />
<strong>The</strong> company has launched a new version of its Accessory Products Catalogue online.<br />
<strong>The</strong> new English version of the catalogue<br />
was launched online in June and Katun is<br />
anticipating they will roll out the<br />
translated version (starting with French,<br />
German, Spanish and Italian) over the<br />
course of the month of July.<br />
Cornelis Alderlieste, Marketing Director<br />
EAME commented on the launch: “<strong>The</strong><br />
same high quality standards used in<br />
developing Katun parts and supplies are<br />
applied in assembling Katun’s extensive<br />
service accessories offering. Katun is a key<br />
source for vacuums, cleaning supplies,<br />
tools, and other products that are essential<br />
for service calls and help copier and<br />
printer service technicians/engineers work<br />
more efficiently.<br />
<strong>The</strong> catalogue itself is an extract from<br />
Katun’s webshop in PDF format, just to<br />
give a swift overview of what kind of (new)<br />
service accessories the company currently<br />
carry in their offering. All these products<br />
can be easily ordered through the Katun<br />
Online Catalogue.<br />
<strong>The</strong> new version of the catalogue is the<br />
latest version of the accessory products<br />
catalogue, which Katun have been<br />
providing to their customer base for many<br />
years. Alderlieste explained: “Katun wants<br />
to provide a non-stop shop experience. We<br />
are an authorized distributor for many of<br />
the brand names technicians trust: Snapon<br />
® , 3M, Leatherman®, Chicopee®<br />
and more. Plus, high-quality Katun®<br />
Performance accessory products offer<br />
exceptional value and are specially<br />
designed to meet the specific needs of the<br />
office equipment industry. Something to<br />
highlight to the market through our<br />
special catalogue.”<br />
For more information, please visit<br />
www.katun.com.<br />
THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
51
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Call: 01993 899800<br />
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52 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017
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Call: 01993 899800<br />
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Master of Science - Colloids and Surface Chemistry -<br />
University of Bristol<br />
Consultant in toner development<br />
and production technologies.<br />
Contact: Jmowries@aol.com<br />
or +44 (0)7771 788 250<br />
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THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017<br />
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SEPTEMBER 2017 EDITION<br />
ISSUE <strong>298</strong> PUBLISHED<br />
18 August 2017<br />
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54 THE RECYCLER • ISSUE <strong>298</strong> • SEPTEMBER 2017