ADS Brochure 2017
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Maintenance &<br />
Repair<br />
AV & IT Support<br />
Annual Preventive Maintenance Care – A<br />
well-managed preventive maintenance program<br />
extends the life of your equipment and minimizes<br />
downtime and repair costs. Periodic professional<br />
calibration can also optimize the image quality of<br />
your projectors and displays. We also undertake<br />
cleaning and replacement of filters and lamps,<br />
inspection of cables and connections, updating<br />
firmware, and adjusting convergence to the<br />
original specification.<br />
Equipment Repair – Our dedicated service centres<br />
ensure priority turnaround. Where practical and<br />
available, a replacement or repair can be provided<br />
to ensure that there is little or no downtime.<br />
Spare Parts &<br />
Services<br />
Looking for spares & parts for your projector, printer,<br />
scanner or digital signage; we provide them from our<br />
authorized distributors list at significant discounts in<br />
the event you need to have an urgent backup.<br />
We provide guaranteed response time for phone /<br />
email support and prioritize response on service calls.<br />
Warranty Service<br />
Our policy is to perform<br />
warranty service on products<br />
purchased from an Authorized<br />
Dealer. If purchased from<br />
unauthorized sources, our<br />
product warranty program will<br />
not be valid.<br />
Annual Maintenance<br />
Contract<br />
We offer Comprehensive &<br />
Service Only AMC after doing a<br />
site survey. The service contract<br />
includes regular scheduled<br />
maintenance for all systems<br />
and equipment at an agreed<br />
service level and cost.<br />
Facility<br />
Management<br />
Warranty Claims<br />
Should your product be covered,<br />
we provide assistance by<br />
claiming warranty from our list<br />
of authorized distributors.<br />
Support requirements are ever changing. With new<br />
technology bringing in its wake stronger links between<br />
AV and IT, certain organizations can’t afford to have<br />
standalone AV support. That’s where we come to the<br />
rescue. We provide AV support services from single to<br />
multi-site portfolios of all sizes, shape and form.<br />
Printers Projectors Scanners LED Panels (Interactive / Non-Interactive) Video Walls POS Charging Carts<br />
Document Cameras Interactive Whiteboards Projectors BYOD Video Conferencing Systems<br />
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