Success Story Brochure - CoLA Shoreditch Park (003)

SUCCESS
STORY
In August 2017, SchoolCare were approached by the City of London
Academy to assist with an issue encountered with their nominiated
telephony provider who were unable to deliver service to site in
time for the schools opening in September 2017.
City of London
Academy -
Shoreditch Park
As CoLA Shoredith Park is a brand new site, some challenges in the
delivery of both copper and fibre infrastructure from nominated
providers were encountered.

THE CUSTOMER
THE COMPANY
Location
Ringwood, Hampshire
Specialism
Bespoke Voice Solutions
Web Site
www.schoolcare.co.uk
Employees
19 Dedicated Individuals
“SchoolCare
delivered and
comissioned a
fully working
telephony
service to our
brand new
site, within
24 hours
of being
contacted”
City of London Academy Shoreditch Park is a new secondary
school which opened in September 2017 and forms part of the
ever expanding group of schools which make up the City of London
Academy.
THE CHALLENGE
The City of London Academy Shoreditch Park is a brand new
site which was in the final stages of build and commissioning
at the point at which SchoolCare was engaged as part of
another project within the City of London Academy Trust.
During the build CoLA Shoreditch park faced some challenges
with the provision of telecommunications infrastructure,
both from the fibre provider contracted by the LGfL and also
the nominated PSTN provider. The challenges faced are not
uncommon when providing service to a brand new building,
but none the less posed an issue which threatened the timely
opening of the site in September 2017.
THE SOLUTION
As part of the PSD Group, SchoolCare have access to a wealth
of technology options and expertise, which allows problems
such as this to be tackled head on and bespoke solutions
designed to deliver the desired result.
The school had managed to secure a temporary connection
to the internet via Virgin Media, offering limited but at least
functional bandwidth. Due to the way that the LGfL’s network
is constructed, the deployment of Voice Over IP (VoIP) from
other providers is not possible and as such a non starter for
most VoIP providers.
The PSD Group own and operate a private network offering
both Broadband and Telephony Services. Due to the fact that
the network is 100% owned and operated by PSD, the ability
to build “on the fly” bespoke solutions leant itself well to
providing a solution to this problem.
SchoolCare securely tunnelled voice traffic through the LGfL’s
network into SchoolCare’s private infrastructure and interfaced
directly with the existing Avaya IP500 phone system which
had been deployed as part of the CoLA Shoreditch Park build.
SchoolCare we able to deliver multiple channels of encrypted

secure voice traffic both in and
out of the CoLA Shoreditch
Park site ensuring the school
could open on time.
The availability of a bespoke
privately owned network and
the expertise to interface with
existing third party telephone
solutions (as well as offering
our own services as required)
allowed CoLA Shoreditch Park
to be up and running within
24 hours.
THE RESULTS
CoLA Shoredith Park now have
fully functioning telephony
services, both in and out of
the site. Initially deployed
with 2 channels (due to
limited bandwidth), this will
be increased “on the fly” with
no onsite changes required
when the new LGfL Leased
line is deployed.
SchoolCare are able to deliver
services anywhere over any
network regardless of the
provider. The ability to work
alongside third parties where
necessary, or undertake
configuration of existing
systems where required
allows SchoolCare to design
and deploy bespoke network
solutions to tackle any
challenge.
“Integrating with our existing
Avaya VoIP Platform, SchoolCare
configured and delivered a
bespoke service to suit our needs.”

Contact us at
sales@schoolcare.co.uk or visit
www.schoolcare.co.uk for more
information
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