Benson H. Wong, DDS President
My previous quarterly messages have had a theme. The first was preparing for CDA Cares, the second preparing for something
you may be passionate about (for me it was high performance driving events on the track) This time I want to focus on the middle
tier of our "tripartite" membership organization, the California Dental Association CDA.
You may have heard the term "tripartite" when referring to our membership as the SMCDS, CDA, and ADA, but what exactly does that mean?
According to Merriam-Webster, tripartite is an adjective:
1. divided into or composed of three parts
2. having three corresponding parts or copies
3. made between or involving three parties
Continued on Page 3
Etta L. Kinney, Executive Director
CDA Cares San Mateo Impacted Lives,
Restored Dignity, Created Smiles
• Satisfaction • Distance Travelled • Motivation • Duration of Pain •
ER Visit Frequency • US Veteran Status •Total Patients & Care Value
by County •Sponsors • Donations • Clinic Costs •Dentures &
Stayplates •Children Served •Elected Officials & Policymakers
•Media Exposure •Patient Education •Volunteers •Sustainability
The CDA Cares San Mateo Clinic Final Report is posted on line at
https://tinyurl.com/CDACaresReport. Its nine pages illustrate in detail
the impact it- I.e., the Cares event we all worked so hard to initiate,
support, and realize last April - had on each person it touched. It is an
impressive read I hope you'll take time for. Briefly, the report lays out
in highly readable form our amazing accomplishments and the future
of CDA Cares in a karmic world where we have the opportunity to
pay it forward by showing up for our sister societies - as they did for us
from across the state -when they bring the miracle of CDA Cares to
their communities • CDA Cares Bakersfield 10/6-7/17 • CDA
Cares Anaheim 4/27-28/18 • CDA Cares Modesto 10/26-27 /18
CDA Cares San Mateo Clinic Final Report - what's in it?
•Background & Objectives • Impact & Reach ... Patient• Age • Ethnicity
CDA Cares exemplifies the best of community in action. The
dental care provided at CDA Cares affected the lives of the
individuals who received care, their family and friends, as well as the
volunteers. The ripple effect from one CDA Cares event, one
procedure, one volunteer, and one act of kindness is far reaching.
"I am so grateful for the services I received I I am blessed to
have had this opportunity to be here and receive the best
service I could ever have imagined. Thank you all so much!"
- Patricia, San Mateo 2017 patient
Final words on our CDA Cares experience ... Tfiank You! C'.D.'A.
:foundation for trusting us, guiding us, and supporting us in
sharing the gift of oral health with our neediest community
mem b ers.
INSIDE THIS ISSUE .. . New Dentists ............................................... 7 Event Article .............................................. 16
President's Message .................................... 1 New Members ......................................... 8-9 Program Evaluation ................................... 17
Ettatorials .................................................... 1 Practice Management .......................... 11-12 Upcoming Events ....................................... 18
Member Benefits ........................................ 5 Business Member Wall of Fame ................. 13 Classifieds ................................................. 19
Member News ............................................. 6 Trustee's Tidbits ........................................ 15
dp. DENTAL POWER
Currently providing Bay Area Dentists
with quality temporary and permanent
• Dental Assistants
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www.sfdentalpower.com San Francisco, CA 94108
O U S E
Mondays & Fridays
are very short on help.
To volunteer, contact:
Melissa Moss, Volunteer Manager
Looking for a space to host your next seminar,
meeting, study club or clinical training?
Consider the SMCDS Seminar Room. It's perfect for small or
medium groups and provides an ideal teaching and learning
environment, for less than you'd pay at a hotel or commercial
conference site. The SMCDS Seminar Room is available for twofour-
or eight-hour rentals 8am to 10pm daily and offers ...
1100 square feet comfortably seating 35 classroom-style or
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Free parking • Scenic complex near hotels and restaurants
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Call 650.637.1121 for rates and booking schedule
SERVINC DENTAL PAACTmONERS ACROSS OUR COUNlY
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continued from Page 1
Essentially, when you joined the SMCDS, you also joined CDA and ADA. SMCDS is your local component. We help address your local and
immediate needs so you tend to have the most direct contact with your SMCDS Board and staff. CDA is your state level "constituent"
typically addressing state issues and many times lobbying the state legislature on specific health issues pertaining to dentists and
patients. And, of course, the ADA does the same at the national level. By joining all three, we - as members - are banded together in a
common cause to improve our patients' overall health and have a larger voice as a larger dental community that would not be heard as a
group of individual practitioners.
A perfect example of banding together is what CDA did in representing us -the dental community- in the Delta Dental case. Briefly, Delta
tried to lower fees for their Premier plan but when many of the members of CDA questioned this and approached CDA for help, CDA
worked to find a way to help the dentists of California. CDA worked with attorneys and found a way to prevent Delta from lowering their
fees, for now. CDA delayed the process but now Delta has informed all dentists in their Premier plan of a change in wording in their
contract, so going forward, Delta may be able to make changes in the future.
CDA is best known for its CDA Presents shows in Anaheim and San Francisco so when members think of CDA, the primary association is the
conventions. But another big part of CDA is TDIC, The Dentists Insurance Company. Many of us use TD/Cfor professional, business, and
personal insurances and have first-hand experience with the high level of integrity due to CDA's influence on TDIC. This past CDA
Presents in San Francisco you may have seen a new company emerging from CDA : TDSC, The Dentists Service Company. This new
company was formed by CDA to give members an edge in private practice by creating a marketplace for group buying prices on dental
products and practice management consultant services. Take a look at www.TDSC.com . The site is easy to navigate and savings are listed
for each item. Any questions, call 888.253.1223.
There is also a governance structure for CDA. You have probably heard of
the House of Delegates meetings for both CDA and ADA. Think of them as
the congress for CDA and ADA. There is also a Board of Trustees and you
can think of that group as the senate of the association. The CDA House
of Delegates is coming up this November. We will have 5 representatives
of the SMCDS plus our Trustee, Carliza Marcos. November will be my 9 th
House of Delegates session and I never tire of them. It is truly exciting to
see how the decision-making process is done for such a prestigious group
as the CDA. It is a time for issues to be brought up, debated, and decided
on ... how to act on it or representing our position on it as an association.
SMCDS Board involvement is important to becoming an SMCDS Delegate
because it allows you to keep up on key issues to make the right decisions
as a representative of our local component.
Involvement on CDA Councils and Task Forces also increases your
awareness and knowledge of key issues. A number of SMCDS members
are involved at the CDA level: As mentioned already, Carliza Marcos is
our Trustee; she is also on the TDIC Board; Dick Gregory is on the
Government Affairs Council; Katrina Lo was just voted in to the Council on
Membership; and I am on the Audit Committee. It takes some extra time
but the experience is definitely worthwhile.
CDA is a truly impressive association. While the majority of us interact
primarily with our local society, it's important to remember that we have
the CDA and the ADA to back us up. The "tripartite" structure is the true
strength ofour membership, one of which we should all be proud. W
Benson H. Wong, DDS-President
Mouthpiece I Fall 2017 I 3
You are not a
You are a dentist. One who deserves superior protection and to be rewarded for your loyalty -
company does quite well. Case in point, the substantial multipolicy discounts with the TDIC Optimum Bundle.
TDIC Optimum Bundle
Discounts apply to individual policies and
are not cumulative. To obtain the Professional
Liability premium five 151 percent, two-year
discount, California dentists must complete
the current TDIC Risk Management seminar.
Call 800.733.0633 for current deadlines
and seminar details.
10 010 discount on Professional Liability when
/c combined with Workers' Compensation
discount on both Professional Liability +
10 010 /c Commercial Property when combined
20% discount on Professional Liability
10% discount on Commercial Property
5% discount on Workers' Compensation
Additional 5% discount on Professional
Liability when you take the current TDIC Risk
Endorsed by the
Son Mateo Counly
Protecting dentists. It's all we do.®
800.733.0633 I tclicinsurance.com I CA Insurance Lie. #0652783
4 I San Mateo County Dental Society I smcds.com
A reminder to take a few minutes to learn more about our newly offered SMCDS 401(k.)
TAG plan provided through Transamerica• and Tom O'Brien with SGC Financial. A lot of
work has gone into finding a solution for you that can reduce the administrative burden of
running a retirement plan, protect you from many of the liabilities, and includes personal support by someone dedicated to
serving our members - Tom O'Brien, an SMCDS Premier business member since 2014 and a local Certified Financial Planner.
We're confident Tom can help you maximize tax savings by identifying the plan design that works best for you. As a general rule, your plan
should be reviewed every five years. Now is a great time. Tom has offered to bring complimentary lunch for you and your staff for the
opportunity to educate you on the SMCDS 401 (k) TAG solution. He can be reached at tom .obrien@sgc-fina ncia I .com
"Transamerica Retirement Solutions and TAG Resources are leading providers of retirement plan solutions in the U.S.
Wanted - CPR Instructors
The SMCDS CPR Instructor Team is looking for members interested in becoming AHA qualified
trained instructors! It's a great opportunity to reinforce your skills, contribute to your society, and
have fun helping fellow members. Save yourself the cost of CPR renewal training for up to five
members of your staff. Instructors usually choose either the Monday or Tuesday group and help
teach 3 to 6 classes per year. If you have questions or would like to register for the Instructor
Training Course, please let me know.JimAicardi, CPR Instructor& Coordinator email@example.com
Sedation and Anesthesia for the Dental Office
MICHAEL LAM, M.D.
Board Certified Physician Anesthesiologist
MAXIMIZE SAFETY FOR YOUR PATIENTS.
Anesthesia with a secure airway is safer for dental
procedures than any level of sedation delivered with
an "open" or nshared" airway. I always secure and
protect the patient's airway.
Citi Commercial Bank
Healthcare Practice Finance Group
INCREASE PATIENT COMFORT AND CONVENIENCE
Your patients can expect to feel and know nothing of
the dental treatment while recovering within minutes.
Patients can "go to sleepn in seconds without needles.
OPTIMIZE OPERATING CONDITIONS.
Your patients will be completely still. You can operate
without interruption and focus entirely on dental
treatment. The only limitation is how
long you want to operate.
Let Citi® Commercial Bank help you build your business.
Mouthpiece I Fall 2017 I 5
Call for SMCDS 2018 Board Nominations
The 2017 Board will soon recommend a slate of nominees for four open at-large seats on the
2018 Board of Directors. To date, we have received the names of two candidates currently under
review. This is not an onerous responsibility, it is an awesome opportunity to impact your corner
of the world, serving and learning along the way. If you have been a member in good standing for
at least the past two years, are interested in growing with your dental society, have a good sense
of humor, and would like to be considered by the Nominating Committee for the 2018 Board, Etta
will be standing by, readytotakeyourcall / email and fill you in. IF you area New Dentist with less
than two years under your belt just itching to join leadership, check in with Etta about potential opening for an appointed Auxiliary
position. Deadline: Friday, November 10 SMCDS Member Line 650.637.1131 firstname.lastname@example.org The proposed 2018 slate will be
presented to the membership at the November 16 General Membership meeting* for acceptance or rejection no later than Friday
December 8. A Presidential broadcast announcing the names of the duly elected members of the 2018 Board of Directors will be made
prior to their introduction at the January 2018 general membership meeting. *OR if unavoidably delayed, via member broadcasts the
final weeks of November and the December 1 edition of eNews
2018 Membership Renewal:
Keep SMCDS Strong - Renew On-Time Dec 31
Good news! NO increase in SMCDS member dues for 2018. THANKS! to your continued
membership and the society being managed as a well-run business, we have not raised dues in
the last 16 years. 2018 statements will go out shortly for payment by Dec 31. You can do your part
to keep your society's business running efficiently by paying on time. • Be forewarned - dragging
your heels will cost you a $100 reinstatement fee (3/31/18). • If you're not sure about why you
should renew and need reassurance of member benefits and the power of organized dentistry or if you are experiencing particular
financial hardship at this time, please email email@example.com or call my cell phone 650.245.4636 at any reasonable hour. Online
membership renewal, dues payment, and/or enrollment in the EDP program are available 24/7 on line at www.cda.org/member • IF you
run into any snags in the process, call CDA Membership at 800.232. 7645 or Mike on the SM CDS member line 650.637.1131
Electronic Dues Payment
It's Easy & Spreads Dues Payment Over Time
With EDP, you can distribute annual tripartite dues payment equally over 12 months. Go to
www.cda .org/memberto pay dues, renew membership, enroll in EDP. If you were enrolled
in 2017 EDP, your 2018 membership will automatically renew.
MARSHALL S. MICHAELIAN, DDS, age 71, SMCDS Member 37 years, who shared an endodontic practice
with his son Marshall J. Michaelian, DMD died on August 3, 2017. A memorial service was held at Menlo Church
on August 25.
Marshall graduated UCSF Dental School 1977, earned his MScD degree in Endodontics from Henry M. Goldman
School of Dental Medicine, Boston University 1979 after which he returned to California to practice in Daly City,
San Mateo, and Fresno until his death.
While committed to giving the best possible care to his patients and supporting his office staff, Dr. Michaelian
also gladly volunteered his time and services to many- locally, in Ethiopia, Armenia, and beyond. Among his
many passions, a great joy in his life was flying his airplanes. He volunteered for Angel Flight transporting
patients to and from their homes, hospitals, and camps for children with special needs.
In lieu of flowers, the family requests donations in his memory to: Angel Flight, Inc. (Dr. Michaelian Angel Memorial Fund)
www.angelflight.com ; Samaritan House Cl inic-Redwood City www.samaritanhousesanmateo.org : Project Mercy, Inc.
6 I San Mateo County Dental Society I smcds.com
ZAPTheir Way to Victory
Our summer new dentists' mixer was one of the best yet! We had
a nice balance of experienced and new dentists, three fresh out of
dental school. A new ice-breaker was introduced and led by John
Acosta (SMCDS President-elect) to help people get to know each
Everyone was invited to get in a large circle,
introduce themselves, and play-to-win the Harry Potter-themed
"wizardry zap-off," as John called it. -30 of the 39 joined in. The
last two standing were Kevin Chen and Ryan Courtin. Both were
awarded wands (branches collected and expertly trimmed by
John Acosta and sons) and asked to stand back to back, directed to
take one step forward for each number John counted in sequence.
Skipping a number was their cue to turn around and be the first to
say "zap" in order to win. Ryan's Harry Potter knowledge was
ultimately his undoing, as he chose to yell, "avada kedavra"
instead of "zap," making Kevin the "wizardry zap-off" winner.
With Kevin and Ryan having been such good entertainment, both
walked away with Amazon gift cards and a couple of authentic
looking home-made wands. Those who played the game felt it
was a great addition to the evening, as it engaged them in meeting
more new people than they would have otherwise.
Huge thank yous to our most generous sponsor, Kim Ingram and
Julia Peck of C-Dental X-Ray, for offesetting costs, offering4
resources, and awarding three drawing prizes (two Amazon gift
cards and a gift basket). The lucky winner of the gift basket, via o
traditional prize drawing, was Don Hermansen!
Special thanks to our fun-loving President-elect, John Acosta of
Pacific Coast Dental for organizing the ice-breaker and taking
If you've got a fun game to play or a great location to suggest fo
our next mixer, please get in touch.~
Mike Aicardi-SMCDS Membership Specialist firstname.lastname@example.org
Please join the Board in welcoming our newest members at an upcoming General Membership meeting. We sweet-talk them
into coming by making their first meeting FREE, plying them with dinner, CE, and a free drink. It's up to you to charm them into
coming back. Our personal new member interview gives you a sneak-peek into who they are ...
Sarah Asian, DDS
Home Base: Redwood City
UOP - DDS 2017
What brought you to San Mateo County? My husband and I moved to Redwood City from San Francisco after I
graduated from the University of the Pacific dental school in June 2017. He is now closer to his job at Google
and we can visit my family in the South Bay more often. I love everything about the Bay Area . Starting a
practice here has been my dream. I joined the San Mateo County Dental Society right after graduation, as I
was looking forward to meeting my dental community and building a working relationship with them.
What is your favorite part of working in dentistry? Being able to relieve my patients from their pain and giving them the assurance to
smile is my favorite part of this profession.
What do you like to do in your spare time?
calories, I enjoy walking on trails and doing yoga.
I am a foodie. I love cooking and trying new restaurants in the Bay Area. To burn off those
Beverley Chiang, DDS
San Carlos Dental Care
731 Walnut St.
San Carlos, CA 94070-3179
Home Base: San Mateo
UCSF - DDS 2016
What brought you to San Mateo County? I grew up in Foster City/San Mateo. After I graduated from
Hillsdale High School, I moved to Los Angeles. I was lucky enough to move back to San Francisco for dental
school. After that, I have lived all around the Bay Area, from San Francisco to Walnut Creek to San Jose,
but there's no place like San Mateo!
What is your favorite part of working in dentistry?
hands, and the diverse procedures we do!
I love meeting new people, getting to know about their lives, working with my
Jenela M. Chow, DMD
Chow & Ysaac Family Dentistry
1125 Laurel St.
San Carlos, CA 94070-5008
Home Base: Hillsborough
What brought you to San Mateo County? I grew up in Hillsborough, and went to San Mateo High School. I've
always loved living in the Peninsula for its beautiful weather and small town feel. I was lucky enough to be
welcomed to my family's dental practice as an associate dentist at their 2nd location in San Carlos.
What is your favorite part of working in dentistry? I like being able to restore patients' smiles and to see their resulting confidence and
improvements in self-esteem. I also enjoy teaching patients the importance of maintaining oral hygiene for overall health. It's a good
feeling to see huge improvements in hygiene, especially after a patient has invested in caring for their teeth.
What do you like to do in your spare time? My interests include fitness, hiking, food, and travel blogging. I also find it very rewarding to
give back to the community and help those in need through outreach and volunteer events.
Sean S. Silverio, DDS
Home Base: San Mateo
UCSF - DDS 2016
What brought you to San Mateo County? I moved down to San Mateo when I started my AEGD in East Palo Alto
in 2016. I recently finished my residency in July and have really enjoyed living in San Mateo. It's very centrally
located, so it's easy to get to the city, the East Bay, and San Jose!
What is your favorite part of working in dentistry? I love meeting people from all walks of life. Dentistry is an
always evolving profession, and the opportunities it provides gives me a greater perspective on other people's
lives. I think that visiting a dentist for anyone can be difficult at times, since it requires a certain amount of
intimacy and trust. I think that building that trust and forming meaningful relationships with patients is one of the most rewarding things
I have experienced as a new dentist.
finding new books to read!
I enjoy exploring/ hiking around the bay area, playing board games/video games, cooking, and
Thinking about selling your practice in the next five years?
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SMCDS YOUR STAFFING PARTNER
Starting with last year's job fair, we've continued to grow our knowledge base and strengthen our relationships with
local dental/auxiliary schools and staffing companies. According to information provided by City College San
Francisco, for each dental assistant graduated, there are six positions available ... meaning, the Bay Area needs nearly
five ti mes the den ta I assistants currently available.
Why such disparity? Is it California's strict regulatory requirements for dental office staff ... #1 in the nation? Is it a
shortage of students interested in dental assisting? Are they looking at dental hygiene instead because of the higher rate of pay? In
discussion with loca I dental education profess ion a Is and dentists, we find the realissue is the high cost of living.
Although San Francisco Bay Area practices pay dental auxiliaries higher rates than in almost any other area in the country-this is also one
of the most expensive places in the county to live. $18-$23 an hour sounds great to most grads right out of schoo~ BU Tonce they do the
math, a full-time position barely covers the average rent for a one bedroom apartment right here in San
Mateo County ($2,500/month).
So, how do you entice staff to your office? .. convince them your practice is where they want to work? How
do you keep new grads here versus moving across the Bay or further south where living costs are lower?
According to ADP, LLC (one of America's largest HR companies), the best way to draw and retain leading
talent is to offer benefits. Whether it's •health benefits •bonuses •retirement contributions, benefits ore
key factors considered when looking for a new position. Creative ideas dentists have come up with often
recognize the high costs of working here, like •extra pay to cover day-care, gas, public transportation •
schedules/hours that make it easier to commute and/or care for their families.
What's the outlook? According to local schools and staffing
companies with whom we stay in frequent contact, the good
news is there is no longer a shortage of dental hygienists /
RDHs in our area. Active Dental Assisting programs include
College of Son Mateo graduating-20 students a year, Foothill
College up to 30, Gurnick Academy 15, City Colleges of Son
Francisco I Son lose 20 - 40. We actively support the CSM,
Foothill, and Gurnick programs and, at the urging of member
Dr. Doug Miller, we are now collaborating with SMC Office of
Education Career & Technical Education's (SMCOE CTE)
Director Vera Jacobsen to put together a mutually-beneficial
Dental Office Internship Pilot Proposal for high schoo Is across
the county. MORE on this program as it develops. ALL
• programs need offices willing to sponsor interns throughout
the year - please let me know firstname.lastname@example.org if you are
Are you overpaying
for your office lease?
Over 80% of healthcare professionals
believe they are overpaying
for their office space.
We can help.
And, of course, having the best dental schools just a few miles
away (UOP and UCSF) means we always have a great pool of
the best educated and motivated new dentists ready to join
,.., your practice. Whether you're looking for an assistant,
hygienist, associate, or partner, you can count on SMCDS to
assist you in finding the perfect fit for your practice. Updated
employment resources (and the ever-popular Employment
Lists) can always be found on our website:
https://tinyurl.com/employment-resources OR if you
need personal assistance, drop me an email. f.if/'
Mouthpiece I Fall 2017 111
DENTAL MBA BUSINESS SERIES
H R/;,,H EALl 'l-1
In response to your incessant clamor for practice management training, SM CDS called on one ofour old friends-Bob Affleck (Citi Practice
Finance) co-sponsor and presenter of the very popular and powerful Financial Literacy course May 2015-to see if he had new material to
share and, indeed, he'd spent the last couple of years working with business experts to develop a series of seminars: DENTAL MBA
BUSINESS SERIES that is - IMHO- pretty much just what the doctor ordered. From utilizing your data to improve patient care and increase
profitability today to growing your practice for a comfortable retirement tomorrow, the DENTAL MBA BUSINESS SERIES delivers what
dental school didn't! Four intensive seminars designed and presented by business experts focused exclusively on dental practice success,
targeting known gaps in your business education as a dental professional. DENTAL MBA BUSINESS SERIES comes highly recommended
by members who attended the course in 3 Southern CA sister societies (Orange County, Harbor, San Fernando Valley). ACTIVE
participation in the full series is recommended for maximum benefit but if you missed the first one September 7, don't let that stop you!
Register early- limited seating • SM CDS seminar room • 6:30 PM light dinner/social • 7:00 Presentation
II Sep 7 I IR St111tegies fo1 Ali U11!topp11ble Te111,,_Ali 01omchi111,, Esq Co Fot:11,d I IR fo1 I le11ltl I
• Oct 12 Power Within Your Data_Weston Lunsford-CEO, Dental Intelligence SMCDS Mbr/Staf $40
• Nov 9 Financial Integrity of Quality Dentistry_Ben Tuinei -PPO Expert Dental Economics SMCDS New Dent/Staff $35
• Dec 14 Mastery of Case Acceptance_John Estefano -Founder, Treatment Plan Academy Non -Mbr / Staff $80
Being a service leader in the Bay Area since 1977, we strive to provide you with excellent equipment selection and the best technicians you
can find for support. Offering competitive prices and a task-oriented team is always a daily improvement goal for us here at Yeager Dental,
which always means that our customers' well-being is constantly being watched over. We offer the personal care not always found in the
big corporations of our field, but here we believe in being "Not the biggest, just the best."
So, why choose Yaeger Dental?
• We offer a full one year parts and labor warranty (compare to competitors' 90-daywarranty policy).
• We also offer free installation in most cases. On top of that, we can offer you free removal of your old equipment, with the purchase of
new equipment from us, at no extra charge.
• Our prices are among some of the most competitive in the industry. Our knowledgeable and thoroughly trained technicians carry many
common, and uncommon, parts in the service vehicles, usually meaning we can get your equipment up and running in a single visit. In
the off chance that our techs don't have the parts you need, they can order them for you in a timely manner.
• We carry a multitude of different designer friendly and stylish equipment lines, which means we can tailor a new unique look for your
office renovation or remodel.
• Our first and foremost goal is to make our customers happy! Even in the current digital age, we understand that word-of- mouth
recommendations are our most important and effective endorsements so we strive to make sure we don't let our clients down.
Yaeger Dental Supply
517 Marine View, Suite J • Belmont, CA 94002
Tel: 650.593.5100 • Fax: 650.593.1331
email@example.com • www.yaegerdental.com
Just because you pay less, doesn't mean you have to sacrifice good service.
See what Yaeger Dental can do for you!
12 I San Mateo County Dental Society I smcds.com
wall of fame
sMcos Bus1NEss MEMBER /4Jal!Pj FA~
Platinum 2017 - 2013
Callfornla Dentists' Gulld
Retirement Program Specialist
SGC Flnanclal &
Tom 0'Brien,CFP®, CLU®, CHFC®
Platinum 2017 - 2015 I Silver 2014
Retail Business Banker
Endorsed 2017 -2010
TDIC Insurance Solutions
A ~~~, c ~OIC,N•c ,,_~ ~·~"•c,nAOIU•
Dental & Medical Counsel, PC
Ali 0romchian, Esq.
Yaeger Dental Supply
Tim Yaeger, Jr.
Platinum2017-2016 I Silver2015 Yaegerdental@gmail.com
SM CDS BUSINESS MEMBERS acknowledged on this /4J.1l/ rf Fa~ contribute in meaningful ways* throughout each year of their
membership to our society's fiscal health, industry intelligence, and community presence. *Event sponsorships, educational seminars/
workshops, table clinics with timely dental industry/ small business information, special product offers/ pricing discounts, products and
services relevant to your professional success and the oral health of our community. BUSINESS MEMBERSHIPS are an important
source of non-dues revenue that has helped SM CDS to increase and improve member programs without raising SM CDS dues for more
than a decade. We count on Business Members to engage professionally with members - as consultants focused on identifying and
fulfilling your needs. In exchange, we encourage you to consider SMCDS BUSINESS MEMBERS as preferred providers when in the
market for products and services. Membership Levels: Premier $5,500 Platinum $4,000 Gold $2,900 Silver $2,100
Call for Community Service Award Nominations
Have a colleague worthy of recognition or know of someone in the community who selflessly gives to educate, provide, or sustain oral
health among our needy? Help SMCDS identify and recognize worthy individuals who give extraordinary service in the name of oral
health to our community. We know they're out there and we need YOU to be our eyes and ears across San
Mateo County's 744 square miles.
Email firstname.lastname@example.org or call the Member line 650.637.1131 to make a nomination.
• Your Name and Contact Info
• Nominee Name and Contact Info
• Nature of Nominee's Service
• Duration /Timeframe of Service
• Brief statement of why you feel he/she should be considered for special recognition or a specific award
Mouthpiece I Fall 2017 113
has been a onestop-shop
for 17 years.
-Ed Lee, DDS
Retirement Investment Management
Founded by Dentists, Managed by Professionals
The California Dentists' Guild is your
retirement planning manager.
50 Years of Service
• Since 1966 we help design and manage personalized investment portfolios for
CA dentists and their staff.
• A trusted comprehensive Retirement and Investment solution exclusively for
Custom Designed Plans
• Complete retirement plans under one umbrella with lone low fee and personal service.
• Form 5500 filings at no additional cost.
• Registered Financial Advisory and custom designed portfolios at no additional cost.
Not for Profit
• Exists for the benefits of dentists in California.
• Oversight by volunteer dentists board of directors.
• Utilize institutional class funds as an advantage of our $100 Million buying power.
Call our team at
with two locations in
Oaldand and Irvine
EMPLOYMENT LAW DEFENSE
14 I San Mateo County Dental Society I smcds.com
Greetings! The CDA executive committee, board of trustees and nominating committee met on July
27-29. Highlights of the meeting include:
Nominations and Elections - The board of trustees - which serves as the nominating committee -
selected Dr. Del Brunner (president-elect), Dr. Richard Nagy (vice president), Dr. Judee Tippett-Whyte
(secretary) and Dr. Stephen Kend (treasurer) to be proposed for election by the House of Delegates in
November. In addition, the board nominated Dr. James Stephens, as the candidate for thirteenth district
trustee, to be proposed for selection by the House of Delegates in November and election by the 2018
ADA House of Delegates.
Strategic Plan - In May, the board began a thorough review of CDA's mission statement and strategic
plan. At our July meeting, the board participated in another strategic planning session where we
engaged in group discussions to review proposed language to the plan. The board will make final
modifications in October, before approving the strategic plan that will be proposed to the House of
Delegates in November. The revised draft of the CDA strategic plan is posted on line at cda.org/house.
Membership Category Simplification - Over the last several years, CDA has made operational changes to support CDA's goal to make it
easy for members to join and renew. The board approved recommending that the House of Delegates consider amendments to the CDA
bylaws for the simplification of membership categories. The changes include removing licensure as an eligibility requirement for
membership to comply with recent changes to the ADA bylaws and to consolidate membership categories into three -- dentist member,
student member and general member.
Foundation Governance Task Force Recommendations-The board approved modifications to the Foundation governance structure,
which increase the size of the Foundation board and lengthen terms, and call for the Foundation board to establish board subcommittees
to oversee CDA Cares and the grants & scholarship programs. Changes to the committee structure will not take effect until late fall after
CDA Cares in October, when the newly constituted Foundation
board holds its first meeting. The modifications also add
outside and associate directors to the Foundation board.
Volunteer Education Task Force Recommendations - The
board approved the recommendations to implement
volunteer role-specific or tailored education programs for
volunteers serving as trustees, directors, officers and chairs, in
place of the Leadership Education Conference and Regional
TDSC -The Dentists Service Company has officially launched
and opened the TDSC Marketplace to all members. Our group
buying clout allows CDA to arrange deep discounts on
thousands of dental products and supplies. This is an
extraordinary FREE member benefit! If you have not checked
out the Marketplace yet, please do so: TDSC.com, then click
the "See Savings" link.
Compare for yourself! I think you will be pleasantly surprised at
the significant savings you will be making for your office's
bottom line. And if you are like me and are resistant to change
vendors because of your loyalty to your long time supplies
representative, perhaps you can order some supplies-not allfrom
TDSC Marketplace? After all, you-as a CDA member-are
part owner of this company. And we all owe it to ourselves to
make it successfu I! ~
2017 Event Calendar
NEW THIS YEAR! All lectures
take place at Top of the Market in
San Mateo at 6pm unless noted.
Retirement Income Strategies
for 2017 & Beyond
Speaker: Lawrence K.Y. Pon CPN
PFS, CFP, EA, USTCP
2017 Market Update
Speaker: SE! Private Trust Co.
Preparing for the
Education of Children
Life Insurance Strategies
from A toZ
long-Term Care and long
Term Disability Strategies
Holiday Open House
and Charity Fundraiser
Location: SGC Financial Office
SMCDS SYMPOSIUM SPEAKERS SCORE RATING HIGHS!
For as long as I have been a member of the San Mateo County Dental Society (47 years now) and probably all the years
before, the Society (and many others) had a policy of not using speakers from our own dental society. A few years ago, we
broke with that policy by having Don Coluzzi - a longtime SMCDS member - present a wonderful program about dental
lasers and, as a follow-up, hands-on workshops on the use of lasers. From that break with policy, we as a society gained
knowledge from a world-renowned expert on lasers practicing right in our own back yard. We as a board realized we were
missing out by not having other talented and knowledgeable members ofo u r society presentto their closest colleagues.
And so we set about finding a way to access SMCDS talent without unfairly promoting one member over another. With help of the SMCDS
staff, we formed a Symposium Task Force (6 members), a list of hottopics suggested via previous meeting evaluation surveys, and solicited the
full SMCDS membership to submit no-fee proposals for review and selection by the
Task Force for participation in an upcoming SMCDS Symposium. For our first
symposium, we chose two speakers and broke it into two 90-minute evening sessions ~~:~~~:;_ ~:,S~~~s~~~
held in the SMCDS seminar room - both of which were, we're pleased to report, , ~--·" "'"' ......
extremely well received! Per Kat, our Program Specialist, Dr. Shapira's overall score of
8.53 and Dr.An'sof8.51 were among the highest received since 2014.
Our first speaker Eric Shapira, SMCDS member and general dentist 40+ years-also a
world-renowned expert in gerontology-spoke with us about the effects of aging related to dentistry. Eric's presentation was amazing. Did you
know that as you age you lose your sense of thirst?
Eric presented intriguing facts about aging and how we as dentists need to be aware of how our elderly patients are affected by the way we
treatthem. He also covered dealing with psychological issues of our elderly patients (Alzheimer's, dementia, depression, loneliness, etc.) as
well as the physical issues (medications, atherosclerosis, ca rd iovascu la r disease, cancer, osteoporosis, type 2 diabetes, hypertension, arthritis,
cataracts, caries, loss ofteeth, lack of mobility, etc). Eric gave us
a lot to digest in two hours. My Task Force partner-Desiree Liu,
new dentist and SMCDS member, astutely observed that the
intimate setting, the fact that Eric is a longtime member, and
Eric's willingness to make himself available when we run into
problems with our aging patients made her feel connected, that
she actually has access to more information or discussion when
she needs it.
Greg An, Redwood City Endodontist and SM CDS member for just two yea rs - having been Harvard Denta I's Director of
Geriatrics for seven years - brings passion to helping patients young and old retain their natural teeth. In our second
session: Endodontic Mishaps: Prevention and Management, Greg shared with us some shocking statistics ... that
72% of endodontics is done by general dentists, the remaining 28% by endodontists. If only endodontists did
endodontics, they would have to do 16 root canals a day! Therefore, It Is Important that general dentists do
endodontlcs. Since 23% of all claims for malpractice are endodontic-related, it is also very important we as general
dentlstsleam allwecantopreventendodontlcmlshaps. The standard of care for a general dentist is the same as for
an endodontist. Greg's presentation was spot-on in giving us information to maintain that standard of care. And he
generously shared a pdf of his slide presentation with detailed case studies demonstrating how mishaps occur and
importantly, how to avoid them! Being "up close and personal," the Q & A occurred naturally throughout Greg's
Conclusion: having our own members present their expertise to us in an inti mate I earning environment is very va I ua ble to our membership -
and, in Desiree's words, having the opportunity to learn with local peers from a local speaker in this environment is also a great way to
The SMCDS Symposium is a great way to get involved, network with peers, and make a difference without making a major time commitment
> assist the Task Force in reviewing and selecting next year's presentation/s OR
> submit a presentation for 2018 Symposium consideration (details/application at
Email me ifyou're interested or have questions email@example.com
Ross Stange/and-Symposium TF Lead
16 I San Mateo County Dental Society I smcds.com
AUGUST 3, 2017 MEMBER SYMPOSIUM -1
Geriatric Diseases, Dementia, Chronic Illness Impact on Dental care in the Elderly
Speaker: Eric Z. Shapira, DDS, MAGD, MA, MHA • 1.5 CE Units
RESPONDENTS 11 / ATTENDEES 14 = RESPONSE RATE 78.5% - 8 DENTISTS 2 DENTAL ASSISTANTS 1 N/A
RATETHE FOLLOWINGON 0-95cALE O=LOWEST 9.00 =HIGHEST •.... AVG
Overall event evaluation ...................................................................... 8.55
Speaker knowledge of subject matter ................................................. 8.64
Structure & Organization Easy to follow? well presented? .............. 8.45
Venue - location, convenience, physical comfort, free parking? ........ 8.45
AVERAGE 0VERA11 RATING 8.53
PROGRAM SPECIALIST COMMENT: "Dr. Shapira has the highest rated meeting
this year at an average of 8.53. all 8 and 9, one 7 on
structure/organization. Our best scoring lecture since 2014N
What would you suggest to improve this course 7 Longer (3); get more
attendees to hear this valuable information; products specifically for
Strengths of Presenter? Valuable engaging speaker (2);
knowledgeable (2); great personality (2);
Did the speaker's status as an SMCDS member have a particular
impact on your perception or appreciation of the presentation?
Neutral  Positive  Negative Comments: Familiarity with
speaker is easier to continue the conversation after the event
Weaknesses of Presenter? None
AUGUST 10, 2017 MEMBER SYMPOSIUM - 2 • Endodontlc Mishaps: Prevention & Management
• Speaker: Gregory K. An, DDS, MPH• 1.5 CE Units
RESPONDENTS 19 / ATTENDEES 21 = RESPONSE RATE 86% - 17 DENTISTS 2 DENTAL ASSISTANTS
RATE THE FOLLOWING ON 0-9 SCALE O = LOWEST 9.00 = HIGHEST ..... AVG
Overall event evaluation ....................................................................... 8.28
Speaker knowledge of subject matter ................................................... 8.89
Structure & Organization Easy to follow? well presented? ............... 8.50
Venue - location, convenience, physical comfort, free parking ........... 8.47
AVERAGE OVERALL RATING ................................................. 8.51
What other topics would be of interest? TMD; oral medicine; pathology;,
hands on lectures; oral surgery mishaps; another symposium; dental
photography for RDAs; instrumentation; half-day events (2)
What would you suggest to improve this course? microphone/speak "1
louder; anti-virus software did not like download for slides (SMCDS
sent this out); better audio visuals on PowerPoint
Strengths of Presenter? easy to communicate; great information;
great presentation (2); knowledgeable (5); good evidence based
Did the speaker's status as an SMCDS member have a particular
impact on your perception or appreciation of the presentation i' [ 6
]Neutral [ 11] Positive [ - I Negative Comments: local expertise;
would have been a great topic for a GM meeting; great resource for
Weaknesses of Presenter? None
SEPTEMBER 21, 2017 GM MEETING • Vasu Divi, MD • Mandible Reconstruction in Osteoradionecrosis • 3 CE ·~
RESPONDENTS41 / ATTENDEES 80 = RESPONSE RATE 50% - 30 DENTISTS 5 DENTAL ASSISTANT 1 FRONT OFFICE 4 N/A W ~
RATE THE FOLLOWING ON 0-9 SCALE O = LOWEST 9,00 = HIGHEST ..... AVG
Overall event evaluation ....................................................................... 8.34
Speaker knowledge of subject matter: Nugget: 7 habits ..................... 8.61
Structure & Organization Easy to follow? well presented? ............... 8.46
Pre+Post Mtg Web Access to Handout/Powerpoint ............................ 7.86
AVERAGE OVERALL RATING ................................................ 8.32
What would you suggest to improve this course? nothing (7); start
earlier; no handout; bottom slides hard to see; more picture examples
Strengths of Presenter? Awesome; excellent presentation; great
pictures; to the point; clear and well organized (3); Different than
typical fare! Well Done!; outstanding communication skills;
Prize winners: Mathew Chow, DDS; Jacklyn Kurth, DDS;
Al Landucci, DDS; Stanley Sun, DDS
AVERAGE OVERALL RATING FOR THE QUARTER= 8.45
... for a fresh perspective, don't miss High-Tec:h Materials in Dentistry-The Forefront of Technology with
Nlma S. Masooml, DMD, Med, MD TH Jan 18, 2018 Crowne Plaza, Foster City
'lnank You!for taking a few minutes to complete our course evaluation forms. It's one way we're able to
identify and bring the kinds of speakers you want to hear on topics of interest to you. If you have ideas in the
meantime, PLEASE let us know.
John Acosta, DDS- President Elect/ 2018 Program Chair firstname.lastname@example.org
Kat Andreiev - Program Specialist email@example.com
Mouthpiece I Fall 2017 117
upcoming events Go~o,W,W,W.~.~ save1:reciousresourcesreg1ster
and pay on/me - LI~ £v~
DATE DAY TYPE TOPIC SPEAKER/CONTACT LOCATION TIME
5 Tu SC Bay Area Aesthetic Masters - Ken Hovden, DDS Details & to register: baaestheticmasters.com SMCDS 6:30-8:30 P
7 Th PM
Dental MBA Business Series - 1 of 4
HR Strategies for an Unstoppable Team
Ali Oromchian, Esq - Co-Founder, HR for Health SMCDS 6:30-9 P
12 Tu G Board of Directors Meeting President: Benson Wong, DDS SMCDS 6:30-9 P
18 M RCE BLS CPR Renewal Course Richard A. Fagin, DDS SMCDS 6:00-7:30 P
21 Th CEl
Under the Hood with Vasu Divi, MD:
Mandible Reconstruction in Osteoradionecrosis
Vasu Divi, MD - Stanford Head & Neck Surgeon CP-FC 6-9P
26 Tu RCE BLS CPR Renewal Course Stephen R. John, DDS SMCDS 6:00-7:30 P
6 F RCE Infection Control • CA Dental Practice Act • Cal-OSHA La Donna Drury-Klein, RDA, BS -The FADE SMCDS 8:15-2:45 P
6-7 F-Sa co CDA Cares: Bakersfield CDA / Kevin Lewis 916.554.4969 Bakersfield All Day
10 Tu G Board of Directors Meeting President: Benson Wong, DDS SMCDS 6:30-9 P
Dental MBA Business Series - 2 of 4
12 Th PM
Weston Lunsford - CEO, Dental Intelligence SMCDS 6:30-9 P
The Power Within Your Data
16 M RCE BLS CPR Renewal Course Richard A. Fagin, DDS SMCDS 6:00-7:30 P
19 Th CEl Current Concepts in Endodontic Tooth Reconstruction Patrick L. Roetzer, DDS (Marquette Univ.) CP-FC 6-9P
25 w co College of San Mateo Fall Health Fair Mike Aicardi 650.637.1121 CSM 10-2 P
26 Th PS
Long-Term Care and Disability Strategies
@ Fish Market
Tom O'Brien, CFP®, ChFC®, CLU ® Fsh MktSM 7-8:30 P
28 Sa co Health & Safety Fair - The Shops at Tanforan Mike Aicardi 650.637.1121 San Bruno 11-2 P
2 Th ND FREE! New Dentists M ixer@ New England Lobster Mike Aicardi 650.637.1121 Burlingame 7-9 P
6 M PG Confidential assistance for drug & alcohol abuse BAWB - Edward Graham 209.601.4410 SMCDS 7-9 P
7 Tu G Board of Directors Meeting President: Benson Wong, DDS SMCDS 6:30-9 P
9 Th PM
Dental MBA Business Series - 3 of 4 Benjamin Tuinei -
The Financial Integrity of Quality Dentistry
Founder, Veritas Dental Resources
SMCDS 6:30-9 P
10 F PS Extend Your Dental Career: Forensic Consulting Susan Maccoy, CFLC SMCDS 10-12 & 12-2
14 Tu s Senior Society Luncheon @ The Iron Gate Jim Aicardi 650.637.1121 Belmont 11:30-2:00 P
14 Tu SC Bay Area Aesthetic Masters - Ken Hovden, DDS Details & to register: baaestheticmasters.com SMCDS 6:30-8:30 P
16 Th CEl
OUCH! That Hurts:
Assess & Treat Kids' Dental Emergencies
David L. Rothman, DDS (NYU) CP-FC 6-9P
17-19 F-Su L CDA House of Delegates SMCDS 2017 Delegates Sacramento All Day
20 M RCE BLS CPR Renewal Course Richard A. Fagin, DDS SMCDS 6:00-7:30 P
5 Tu SC Bay Area Aesthetic Masters - Ken Hovden, DDS Details & to register: baaestheticmasters.com SMCDS 6:30-8:30 P
12 Tu G Board of Directors Meeting President: Benson Wong, DDS SMCDS 6:30-9 P
14 Th FMB
O' Brien Holiday Open House and Charity Fundraiser
Tom O'Brien, CFP®, ChFC®, CLU®
@ SGC Financial Office
14 Th PM
Dental MBA Business Series - 4 of 4 John A. Estefana -
Mastery of Case Acceptance
Founder, Treatment Plan Academy
SMCDS 6:30-9 P
19 Tu RCE BLS CPR Renewal Course Stephen R. John, DDS SMCDS 6:00-7:30 P
9 Tu G Board of Directors Meeting President: John Acosta, DDS SMCDS 6:30-9 P
18 Th CEl
High-Tech Materials in Dentistry -
The Forefront of Technology
Nima S. Massoomi, DMD, MED, MD (Univ.PA} CP-FC 6-9P
23 Tu RCE BLS CPR Renewal Course Stephen R. John, DDS SMCDS 6:00-7:30 P
6 Tu G Board of Directors Meeting President: John Acosta, DDS SMCDS 6:30-9 P
22 Th CEl Biometrics in Dentistry Matt Nejad, DDS (USC) CP-FC 6-9P
26 M RCE BLS CPR Renewal Course Richard A. Fagin, DDS SMCDS 6:00-7:30 P
MEmNGTYPE MEmNGTYPE MEmNGTYPE
AR Auxiliary Relations H Holiday PM Practice Management
CEl Core CE HWS Hands-On Workshop PMl/4 Pract Mgmt l=New Dent 4=Life Active
CE2 20%CE L Leadership PS Professional Success
co Community Outreach NDS New Dentists Social PSl/4 Prof Success l=New Dent 4=Life Active
FMB Free Member Benefit OCE Other Community Outreach RCE Required CE
G Governance PG Personal Growth SC Study Club
18 I San Mateo County Dental Society I smcds.com
Dental Suite available in fastgrowing
Redwood City near
Facebook & Google. 700 sq. ft. but
can expand into adjacent 700 sq. ft.
suite for 1400 sq . ft. if wanted.
Contact Steve at 650.246.9333
Seeking a Retiring Dentist Practice
to Buy in Redwood City, 2 mile
radius from Whipple and El
Camino. If you are thinking of
retiring in the near future, please
Would you like to reduce your rent
by 50%? General Dentist of 20 years
seeking an opportunity to sublease
in a practice in Foster City, San
Mateo or Burlingame. Contact Dr.
Victor Sobrepena 650.619.6250 or
Seeking Endodontist, part-time or
full time, private dental offices.
Please submit CV
Want a fully equipped modern
dental office 1-2 days a week? Our
Belmont office is available for rent
Thursday and Friday. Contact
- RADIOGRAPHIC &
~ ~ PHOTOGRAPHIC
- ~- PRECISION
JEROME N . PECK, D . L . X . T .
OVER 80 YEARS OF ADVANCED DENTAL IMAGING EXPERTISE
C-Dental is dedicated to providing dentists with a cost effective outsourcing solution for advanced high
quality diagnostic dental imaging with the lowest radiation dose possible. The San Mateo County Dental
Society and C-Dental X-Ray have been partnered for over 25 years.
Full Mouth Series
3D CBCT IMAGING
3D Implant Case Planning
3D Orthognathic Planning
Cloud Storage Solutions
3D Viewer Softwares
C·DENTAL'S NEWEST TECHNOLOGY 6 SERVICES
MPR 3D Viewer option for Focused View CBCT
Post-op CBCT scans for doctors to evaluate implant placement
CBCT settings for the best imaging quality and lowest dose of radiation - 5 fields of view with 5 dose setting options
San Francisco I San Francisco West Portal I San Rafael I San Mateo
Menlo Park I Mountain View I Walnut Creek I Pleasanton I San Jose
Mouthpiece I Fall 2017 I 19
ehtber. eve~ 2:laj'.
SERVING DENTAL PRACTITIONERS ACROSS OUR COUNTY
240 A Twin Dolphin Drive • Redwood City • CA • 94065
650.637.1121 • fax 650.649.2980 • firstname.lastname@example.org
ADDRESS SERVICE REQUESTED
2017 EXECUTIVE COMMITTEE
President: Benson H. Wong, DDS
President Elect: John M. Acosta, DDS
Secretary-Treasurer: Benjamin A. Yount, DDS
Immediate Past President: Mina R. Desai, DDS
CDA Trustee: Carliza A. Marcos, DDS
Executive Director & Editor: Etta L. Kinney
The Iron Gate
Me,,,/4,r. t5v"':J .2),i.51.
Founder, Veritas Dental Resources
Dental MBA Business Series
in remaining session
Susan Maccoy, CFLC
SAVE our precious resources! trees, water, energy, time (yours and ours)
- Register & Pay Online - www.smcds.com on Upcoming Events Calendar
+ Mastery of Case Acceptance
John Estefana Th 12/14
A Professional Success Seminar
Co-Sponsored by SMCDS and
FEWA (Forensic Expert Witness
Financial Integrity of Quality Dentistry:
Insurance Fee Negotiations
Topic Highlights ... • the history and future of dental insurance • negotiation tips
for solo and group practices • maximizing your negotiation leverage • 7 proven
effective steps for negotiating better PPO rates • should you participate and if so
how do you make it profitable • handling downgrades, alternative benefits; noncovered
services • getting better reimbursements for complex/ challenging cases
• place a premium implant & use a custom abutment without eating the cost •
avoiding common billing pitfalls
Extend Your Dental Career: Forensic Consulting
Forensic Consulting -as an expert witness- may, for some, be a natural
progression and extension of the dental career in which you've invested so
much of your life and resources. This is not a retirement hobby but a new
and potentially revitalizing application of the expertise you've gained over
the course of your career to (substantially) augment your income ... in
preparation for retirement or realizing a formerly unreachable goal.
We've invited Susan Maccoy, CFLC (Cosmetology Expert Witness, Certified Forensic Legal Consultant), Etta's longtime friend, and
speaker extraordinaire, to share with us the ins and outs of Forensic Consulting ... who's a good fit, what makes a successful
consultant, how does consulting impact your existing practice -it's essential you maintain your license and reputation; required
credentialing, ethics monitoring, etc. IF you're interested and have questions, Susan has answers.
Senior Society Luncheon@ The Iron Gate
11:30 Libations (no host), Meet & Greet, Hugs, etc. Luncheon to follow at
12:15. We hope YOU will be there to greet longtime friends and reminisce
over past events. Please mail check payment of $38 ea. with your entree
choice (Chicken, Salmon, Steak, Fettucini Primavera). RSVP by 10/27 via
mail/call to Jim at email@example.com or Yvonne & Dave Moore 650.347.0971
3 Core CE
David Rothman, DDS
John A. Estefano -
Founder, Treatment Plan Academy
OUCH! That Hurts: Assess & Treat Kids' Dental Emergencies
+ Evidence supporting use of posts in coronal reconstruction + Strengths and
weaknesses of posts in the current market + Opting to place a post and how
many should be placed + Effects of C-/S-Factor on longevity of the post/core +
Importance of immediate placement of the post/core + Step-by-step process
to restore a difficult molar post/core + What materials/instruments work best
Mastery of Case Acceptance=
Productive Practice, Happy Patients
John Estefano's presentation will help increase your FULL case acceptance rate
with time-tested techniques and theories; i.e., • one key change in patient
handling to immediately boost your "YES"% • 6 case acceptance basics to increase
treatment acceptance by up to 25% • simple, effective delivery of financial