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The Ned<br />
A new central London luxury hotel, The Ned,<br />
pictured, opened in April 2017. A former<br />
Midland Bank, the Grade I listed, II-storey<br />
five star Hotel has 252 rooms, nine restaurants,<br />
six private events spaces, spa, gym and a<br />
members’ club. Since opening the security staff<br />
onsite have manually tracked keys, working at<br />
midnight each night to sign in keys from staff<br />
members and track and replace any missing<br />
items or equipment, with each one accounted<br />
for by a handwritten list. After a site visit to<br />
Claridges, where Traka is already installed,<br />
The Ned decided on<br />
an automated key<br />
management system<br />
initially for up to<br />
300 keys, including<br />
for bedroom master<br />
keys. Alongside<br />
management, the<br />
solution offers audit<br />
control capability<br />
and instant reports,<br />
including notifications<br />
when keys were<br />
not returned. Nick<br />
Mackenzie, Head of<br />
Safety and Security at<br />
The Ned Hotel, says: “Hotel key management<br />
is of critical importance for the smooth running<br />
and also safety and security of all who stay<br />
and work here. Completing manual audits<br />
is not only time consuming, but relies on<br />
neat handwriting to ensure awareness of key<br />
allocations and traceability. The implementation<br />
of Traka’s system has automated the complete<br />
process. Not only does it effectively remove<br />
the margin for human error, but also means<br />
we can make huge labour savings and redirect<br />
resources. So impressed, we are already<br />
looking to expand our use of Traka for other<br />
parts of the hotel, including management of the<br />
Gym and exclusive ‘The Vault’ members’ keys.”<br />
Salford City Council<br />
From its central control room in Swinton,<br />
Salford City Council’s CCTV monitors<br />
120 cameras across the city, 24 hours. Its<br />
incident management software logs all video<br />
footage, associated data and system activity<br />
in a temporary repository where it is SHA-2<br />
encrypted and transferred to a secure evidence<br />
locker. During and after an ‘incident’ operators<br />
can add notes to the footage stored which,<br />
should the incident span multiple shifts,<br />
ensures continuity between operators. David<br />
Lancaster, lead member for environment<br />
and community safety for Salford, says:<br />
“Proactively monitoring activity, and being<br />
able to help the police to respond to incidents<br />
as efficiently as possible is a challenge in such<br />
a busy city. You simply have to have the right<br />
control system in place to prioritise public<br />
safety. For us, Synectics’ Synergy platform<br />
was that system. Since implementing it in<br />
2009 we had always found it easy to use<br />
and we’d never have any outage problems at<br />
all. So when we learned about the enhanced<br />
capabilities offered by Synergy 3, particularly<br />
in relation to third-party integration and<br />
evidence management, we could immediately<br />
see opportunities for improving public service,<br />
while continuing with a solution we knew very<br />
well and trusted. In 2015 we made the decision<br />
to upgrade and haven’t looked back.” Besides<br />
legacy analogue cameras, Darkfighters from<br />
Hikvision are in use.<br />
Start-rite<br />
Business Parks<br />
The Metropolitan Police have praised quality<br />
of CCTV used at some London business<br />
parks. Police in Kingston-upon-Thames were<br />
impressed by the full resolution recording<br />
and remote monitoring achieved by Unit<br />
Management Ltd, the managing agent for a<br />
dozen business centres along the A3 corridor.<br />
Facilities manager Alex Brewer said highres<br />
imagery was sharp enough even at night<br />
for full facial recognition. “We have even<br />
monitored an incursion of gypsies at our New<br />
Malden site while we were down in Devon.”<br />
Unit Management has been working with<br />
security software firm EyeLynx Ltd for the<br />
past five years and is upgrading all its sites<br />
with EyeLynx’s SharpView CCTV products.<br />
EyeLynx co-founder Jay Patel said: “Unit<br />
Management has successfully implemented<br />
many of the features of SharpView, including<br />
video analytics, PIR alarms and the use of<br />
radar.” Police recently made arrests from<br />
camera footage when an intruder broke<br />
through the perimeter fence at Trident Court<br />
in Chessington, where EyeLynx’s EPR-500<br />
radar is also in use. Mr Brewer said: “We’re<br />
able to track people on foot and identify people<br />
breaking in through the perimeter fence, and<br />
even watch people dodging between cars and<br />
buildings, all remotely.” The latest installations<br />
are at Eurolink in Brixton and Kingspark<br />
Business Centre, New Malden, while Mr<br />
Brewer is about to commission additions to<br />
Battersea Business Centre, Lavender Hill.<br />
SGN<br />
spend the budget<br />
A children’s shoemaker has renewed its contract<br />
with a digital forensics firm. Start-rite will be using<br />
Foregenix’s eCommerce threat detection product FGX-<br />
Web. The cyber firm says that its software’s designed<br />
to ‘bake’ security into e-commerce websites to protect<br />
them from online crime. The software supports all<br />
of the most popular ecommerce platforms such as<br />
Magento, Drupal and OS Commerce. Specialist threat<br />
intelligence staff support clients and manage threats<br />
that FGX-Web identifies. The cyber firm will also advise on best cyber security practice to deter<br />
cyber criminals. Foregenix’s own recent research based on 60,000 e-commerce websites, found<br />
that most, 78pc, are vulnerable to cyber criminals, with the main reason for poor security identified<br />
as businesses failing to take even basic precautions such as updating software. Claire Knight, Head<br />
of Ecommerce at Start-rite Shoes, said: “The proactive hands-on approach of Foregenix means we<br />
know that we have specialists dealing with our cyber security 24-7. We feel we’re in safe hands<br />
and parents can be reassured their data is safe as they buy footwear for the new school year.” Other<br />
users of the cyber firm include the Premier League football club West Ham United. The cyber<br />
firm also offers payment card industry standard (PCI) and other compliance services, and risk<br />
assessment.<br />
www.professionalsecurity.co.uk<br />
SGN, a UK gas distribution network company,<br />
has chosen software from CA to secure its<br />
cloud infrastructure. SGN distributes to<br />
Scotland, the South of England and part<br />
of Northern Ireland. Mo Ahddoud, Chief<br />
Information Security Officer at SGN, says:<br />
“Security is a vital aspect of our innovation<br />
strategy and CA Technologies is the ideal<br />
partner to deliver complete protection.” SGN<br />
has standardised on CA Privileged Access<br />
Manager to protect the applications and data<br />
on the company’s cloud, running on Amazon<br />
Web Services (AWS). That’s providing the<br />
right access to the right resources at the right<br />
time; and if necessary, monitoring access to<br />
prevent privilege abuse. Role-based privileged<br />
access control and federated access control<br />
protect credentials, authenticating users and<br />
controlling IT use to prevent policy violations.<br />
NOVEMBER 2017 PROFESSIONAL SECURITY<br />
25
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