Truckload Authority - Fall 2017
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wreaths gALA | inside out with jim schoonover | capitol recap<br />
OFFICIAL PUBLICATION o f t h e <strong>Truckload</strong> Carriers Association<br />
FALL <strong>2017</strong><br />
FMCSA chief counsel<br />
sees everything<br />
regulatory<br />
eye<br />
In this issue<br />
guidance or rule<br />
Trucking cries for clarity on sleep apnea testing<br />
Road to autonomy<br />
Self-driving technology a sum of its parts<br />
hello, washington<br />
TCA members heed the call to Capitol Hill
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FALL | TCA <strong>2017</strong><br />
President’s Purview<br />
Roadmap to success<br />
includes everyone<br />
T he roadmap to TCA’s success is defined by our officers and refined by the needs of<br />
all our members. October, after our <strong>Fall</strong> Business Meetings and at the beginning of a new<br />
fiscal year, provides a perfect opportunity to reflect on where we’ve been while looking to<br />
the exciting path ahead.<br />
It’s been a whirlwind few months at TCA, with a steady stream of events, meetings and<br />
actions on Capitol Hill, as well as the continued development of our educational programs.<br />
It’s a testament to the dedication of our small staff that we’ve been able not only to succeed<br />
in creating a robust membership experience in the present, but also to establish the building<br />
blocks for future successes. We have a great team here, and in this issue of <strong>Truckload</strong><br />
<strong>Authority</strong> you will read all about what we are achieving.<br />
On October 9-11, TCA members from around the country came together in Washington,<br />
D.C., for our fall business meetings, Fifth Annual Wreaths Across America Charitable Gala,<br />
and Inaugural Call on Washington. At the fall business meetings, our officers discussed and<br />
established TCA’s policy positions. These meetings sometimes require difficult conversations,<br />
but it’s these conversations, undertaken respectfully, that allow this association to<br />
continue to grow.<br />
The Fifth Annual Wreaths Across America Charitable Gala was a powerful evening of<br />
patriotism. Attendees heard speeches from former Air Force One Commander Mark Tillman<br />
and American Gold Star Mothers President Sue Pollard, and witnessed a brilliant rendition<br />
of the national anthem sung by Joe Everson, who painted a portrait of the raising of the flag<br />
on Iwo Jima as he sang. We raised almost $80,000 for Wreaths Across America, all while<br />
reflecting on the lives lost protecting our freedoms.<br />
The Voice of <strong>Truckload</strong> was heard loud and clear at TCA’s inaugural Call on Washington,<br />
with 32 members taking part in some 75 visits with their Congressional representatives and<br />
federal regulators. TCA’s government affairs team has been working hard to provide a voice<br />
on Capitol Hill, but having members there to share their personal experiences amplified that<br />
voice.<br />
TCA doesn’t only represent carriers from the U.S., however, and that fact was celebrated<br />
at our Canadian event, Bridging Border Barriers. I had the pleasure of sitting on a panel<br />
and discussing the importance of Canadian and American carriers working together toward<br />
common goals, especially in the face of the uncertainty with NAFTA. We hope to bring in<br />
more Canadian carriers to our membership so that when we set the association’s policies,<br />
we do so bolstered by the diverse perspectives of truckload carriers from every segment of<br />
North America.<br />
We have continued to work hard to make our contests, programs and educational opportunities<br />
the best of the best in the trucking industry. The TCA Scholarship Fund gave out 50<br />
scholarships to students of trucking industry families totaling almost $150,000. Nominations<br />
are pouring in for our Best Fleets to Drive For, Driver of the Year and Fleet Safety awards.<br />
Our education team will soon be releasing our Motor Carrier Risk Insurance Program and<br />
have been putting on incredibly well-reviewed webinars. The TCA Profitability Program is<br />
John Lyboldt<br />
President<br />
<strong>Truckload</strong> Carriers Association<br />
jlyboldt@truckload.org<br />
providing carriers with performance analytics that<br />
are helping them to become more profitable, and we<br />
have two new Best Practice Groups in the process of<br />
forming.<br />
Needless to say, it’s a very exciting time at TCA.<br />
We will continue to provide the membership experience<br />
you have come to expect from us, and we will<br />
continue to grow to meet the needs of our members<br />
on the roadway to success.<br />
John Lyboldt<br />
PRESIDENT’S PICKS<br />
Hire Than Most<br />
Trucking’s turnover rate tops<br />
other industries by a mile.<br />
Page 18<br />
Top Rookie<br />
Daniel Shonebarger’s career moving<br />
more quickly than expected.<br />
Page 34<br />
Hurricane Help<br />
Trucking industry steps up to the<br />
plate, hits a home run.<br />
Page 36<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 3
T H E R O A D M A P<br />
FALL <strong>2017</strong><br />
PRESIDENT’S PURVIEW<br />
Roadmap to Success Includes Everyone by John Lyboldt | 3<br />
LEGISLATIVE LOOK-IN<br />
Guidance or Rule | 6<br />
Capitol Recap | 12<br />
TRACKING THE TRENDS<br />
Road to Autonomy | 15<br />
Hire Than Most | 18<br />
SPONSORED BY SKYBITZ<br />
NATIONAL NEWS MAKER<br />
Regulatory Eye with Randi Hutchinson | 19<br />
SPONSORED BY THE TRUCKER NEWS ORG.<br />
A CHAT WITH THE CHAIRMAN SPONSORED BY MCLEOD SOFTWARE<br />
So Much to Do, So Little Time with Rob Penner | 24<br />
TALKING TCA<br />
Inside Out with Jim Schoonover | 30<br />
Top Rookie | 34<br />
Hurricane Help | 36<br />
Wreaths Across America Gala Recap | 38<br />
Call on Washington | 40<br />
Health Fairs | 42<br />
Small Talk | 43<br />
Important Dates to Remember | 46<br />
Phone: (703) 838-1950 • Fax: (703) 836-6610<br />
PRESIDENT<br />
John Lyboldt<br />
jlyboldt@truckload.org<br />
VICE PRESIDENT - GOV’T AFFAIRS<br />
Dave Heller<br />
dheller@truckload.org<br />
FIRST VICE CHAIR<br />
Dan Doran, President<br />
Doran Logistics, LLC<br />
TREASURER<br />
Dennis Dellinger<br />
President<br />
Cargo Transporters, Inc.<br />
SECRETARY<br />
James Ward<br />
President & CEO<br />
D.M. Bowman, Inc.<br />
ASSOCIATION VP TO ATA<br />
Bill Reed Jr., Chairman & CEO<br />
Skyline Transportation<br />
AT-LARGE OFFICER<br />
Dave Williams, Executive VP<br />
Knight Transportation<br />
VICE PRESIDENT + PUBLISHER<br />
Ed Leader<br />
edl@thetrucker.com<br />
EDITOR<br />
Lyndon Finney<br />
editor@thetrucker.com<br />
CHAIRMAN OF THE BOARD<br />
Rob Penner, President & CEO<br />
Bison Transport<br />
EXECUTIVE VICE PRESIDENT<br />
William (Bill) Giroux<br />
wgiroux@truckload.org<br />
VP - OPERATIONS AND EDUCATION<br />
James J. Schoonover<br />
jschoonover@truckload.org<br />
SECOND VICE CHAIR<br />
Josh Kaburick<br />
CEO<br />
EarlL.HendersonTruckingCompany<br />
IMMEDIATE PAST CHAIR<br />
Russell Stubbs<br />
Chairman<br />
FFE Holdings Corp.<br />
AT-LARGE OFFICER<br />
John Elliott, CEO<br />
Load One, LLC<br />
AT-LARGE OFFICER<br />
Roy Cox, President<br />
Best Logistics Group<br />
AT-LARGE OFFICER<br />
Mike Eggleton, Jr., Vice President<br />
Raider Express, Inc.<br />
publication are not necessarily those of TCA.<br />
In exclusive partnership with:<br />
Phone: (800) 666-2770 • Fax: (501) 666-0700<br />
GENERAL MGR. T RUCKING DIV.<br />
Megan Cullingford-Hicks<br />
meganh@targetmediapartners.com<br />
ASSISTANT EDITOR<br />
Dorothy Cox<br />
dlcox@thetrucker.com<br />
PRODUCTION MGR. + ART DIRECTOR<br />
Rob Nelson<br />
robn@thetrucker.com<br />
SPECIAL CONTRIBUTOR<br />
Cliff Abbott<br />
cliffa@thetrucker.com<br />
MARKETING MANAGER<br />
Meg Larcinese<br />
megl@targetmediapartners.com<br />
PRODUCTION + ART ASSISTANT<br />
Christie McCluer<br />
christie.mccluer@thetrucker.com<br />
ASSOCIATE EDITOR<br />
Klint Lowry<br />
klint.lowry@thetrucker.com<br />
NATIONAL MARKETING CONSULTANT<br />
Dennis Bell<br />
dennisb@targetmediapartners.com<br />
© <strong>2017</strong> Trucker Publications Inc., all rights reserved. Reproduction without written permission<br />
prohibited.<br />
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and editorial materials are accepted and published by <strong>Truckload</strong> <strong>Authority</strong> and its exclusive partner,<br />
Trucker Publications, on the representation that the advertiser, its advertising company and/<br />
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Such entities<br />
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Cover Courtesy: Federal Motor<br />
Carrier Safety Administration.<br />
Additional magazine photography:<br />
FTC Transport: P. 3<br />
CTS: P. 37<br />
Daimler trucks north<br />
America: P. 13<br />
Daniel Shonebarger:<br />
P. 3, 34<br />
FMCSA: P. 19, 23<br />
FotoSearch: P.3, 12<br />
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Jim Schoonover: P. 32, 33<br />
J.J. Keller & Associates: P. 14<br />
National School<br />
Transportation Assn.:<br />
P. 22<br />
Randi Hutchinson: P. 20<br />
State of New Jersey: P. 44<br />
TCA: P. 3, 31, 40, 41, 42, 43<br />
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WTI Transport: P. 36<br />
4 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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FALL | TCA <strong>2017</strong><br />
Legislative Look-In<br />
Guidance or RulE<br />
Webster’s Definition<br />
Certified Medical Examiner<br />
Guidance:<br />
Direction, advice or counseling.<br />
Rule:<br />
A principle or regulation governing<br />
conduct, action, procedure,<br />
arrangement, etc.<br />
Guidance:<br />
A probable frustrating discussion with<br />
a truck driver who believes he or she<br />
doesn’t need to be tested for sleep apnea.<br />
Rule:<br />
Definite direction.<br />
By Lyndon Finney<br />
For quite a few years now, the debate has continued — perhaps even raged — over whether the Federal Motor Carrier Safety Administration should continue<br />
to provide ambiguous sleep apnea testing “guidance” to medical examiners, who are left on their own to determine whether a professional truck driver should<br />
be tested for obstructive sleep apnea (OSA), or provide a hard and fast rule that spells out in black and white under what circumstances a driver MUST undergo<br />
testing for OSA or lose his or her commercial driver’s license.<br />
Discussion about how to handle potential sleep apnea has gone on since 2000, the year the FMCSA was formed.<br />
The agency immediately determined that OSA was a respiratory condition, and offered medical examiners guidance for making the determination as to whether<br />
a driver satisfied the respiratory standard, noting that “a driver must be alert at all times, [and] any change of his or her mental state is in direct conflict with<br />
highway safety. Even the slightest impairment in respiratory function under emergency conditions (when greater oxygen supply is necessary for performance)<br />
may be detrimental to safe driving.”<br />
What happened over the ensuing years in the “guidance” versus “rule” debate finally reached Congress when in 2013, lawmakers passed H.R.3095 and President<br />
Barack Obama signed it into law October 15, 2013.<br />
The law said: “the Secretary of Transportation may implement or enforce a requirement providing for the screening, testing or treatment (including<br />
consideration of all possible treatment alternatives) of individuals operating commercial motor vehicles for sleep disorders only if the requirement is adopted<br />
pursuant to a rulemaking proceeding.”<br />
To put it another way, the “guidance” really didn’t have any teeth.<br />
Rep. Larry Bucshon, R-Ind., a physician himself, said he sponsored the bill in reaction to the FMCSA’s initial intention to avoid industry comment on its<br />
proposed guidance.<br />
Bucshon also was concerned that if the FMCSA issued a guidance instead of a formal rulemaking, it would open up trucking companies to lawsuits.<br />
The House Republican Conference said it favored the legislation because a rulemaking would “ensure that a new regulation under consideration by the FMCSA<br />
undergoes an open and transparent rulemaking process.”<br />
Other supporters argued that using the rulemaking process instead of guidance would give stakeholders more input into the process by allowing them to submit<br />
comments.<br />
Two-and-a-half years later, on March 10, 2016, the FMCSA finally issued an Advanced Notice of Proposed Rulemaking (ANPRM) for the “Evaluation of Safety<br />
Sensitive Personnel for Moderate-to-Obstructive Sleep Apnea.”<br />
It was a joint effort with the Federal Railroad Administration, since railroad engineers and truck drivers both must stay alert at all times.<br />
As background, the FMCSA cited one fatal truck accident and three fatal train wrecks in which the agencies said OSA was a factor, including a July 26, 2000,<br />
accident where the driver of a tractor-trailer traveling on Interstate 40 near Jackson, Tennessee, collided with a Tennessee Highway Patrol vehicle.<br />
“The tractor-trailer driver was 5 feet, 11 inches tall, weighed 358 pounds, and had been diagnosed with, and undergone surgery for, OSA, but had not indicated<br />
either the diagnosis or the surgery on examinations for medical certification. The NTSB found that the driver’s unreported OSA, untreated hypothyroidism, or<br />
6 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
complications from either or both conditions predisposed him to impairment or incapacitation, including<br />
falling asleep at the wheel while driving. The NTSB determined the probable cause of the accident was the<br />
driver’s incapacitation, which resulted from the failure of the medical certification process to detect and<br />
remove a medically unfit driver from service.”<br />
The ANPRM asked for comments about the potential rulemaking and over the next few weeks, over 600<br />
poured in, most divided in two camps — motor carriers that support it and truck drivers who opposed it.<br />
The <strong>Truckload</strong> Carriers Association supported it.<br />
“TCA supports the development of objective standards for sleep disorder screening, testing and<br />
treatment that are based on sound data and analysis, are cost-beneficial, and promote effective treatments<br />
that minimize the impact to motor carriers and commercial vehicle operators,” TCA President John Lyboldt<br />
said. “We recognize that this Advanced Notice of Proposed Rulemaking is merely the start of a long process<br />
which our industry must traverse down so that we can fully examine the ramifications and effects that<br />
obstructive sleep apnea and other sleeping disorders have on our commercial motor vehicle operators.<br />
“The relative importance of sleep disorders such as OSA, when it comes to fatigued driving and its<br />
impact on a carrier’s safety record, have been deemed an important topic for performance improvement<br />
and an opportunity for which the industry can gather further data in an effort to formulate a more precise<br />
policy on this much maligned issue.”<br />
Lyboldt pointed out that a University of Pennsylvania study had determined that 28 percent of<br />
commercial truck drivers have mild to severe sleep apnea.<br />
There is a lack of clarification on the issue with which the agency is having to deal, said TCA Vice<br />
President of Government Affairs David Heller, and he noted that the shortcoming might lead to doctor<br />
shopping.<br />
“We went from a rulemaking, with the massive checklist, to now the presence of nothing. Yet CMEs<br />
are still sending drivers to get sleep testing based on guidance that came from the American Medical<br />
Association when the AMA developed its certification process for CMEs,” Heller said. “So this becomes a<br />
problem. Not every CME will send drivers to get sleep tested, which basically makes the CME irrelevant<br />
since the reason the certification process was put in place was to stop doctor shopping. There may be some<br />
unscrupulous carriers out there that will find CMEs who don’t send drivers for sleep testing because they<br />
are not required to do so.”<br />
Heller said the industry needs to look beyond testing when considering sleep apnea.<br />
“Quite frankly, what really makes sense is to ask if we are talking about standards possibly prescribing<br />
lifestyle changes. Because when it comes to sleep apnea, it is not necessarily identifying the guy with sleep<br />
apnea. What we should be doing is looking at the industry as a whole, taking the first step instead of the last<br />
step. Because you could be doing more with prevention than you would with just diagnosing and treating,”<br />
Heller said.<br />
The FMCSA’s Medical Review Board (MRB) weighed in on the subject in late August 2016 at a meeting<br />
at the agency’s National Training Center in Arlington, Virginia. Its recommendations included the checklist<br />
to which Heller referred above.<br />
The board recommended mandatory screening for any truck driver with a body mass index of 40 or<br />
more who has admitted fatigue or sleeping during wakeful periods, or for any drivers who have been<br />
involved in sleep-related motor vehicle accidents.<br />
Screening would also be required for anyone who possesses a BMI of 33 and has at least three risk<br />
factors from a list of 11 factors (see article Page 9).<br />
Not long after that, Donald J. Trump became president with a pledge to curb the proliferation of federal<br />
regulations and subsequently issued his two-for-one decree: Do away with two regulations for every new<br />
one written.<br />
Even though the sleep apnea rule was in the early stages, sources say the proposal got caught up in the<br />
Trump buzzsaw with the official explanation being that “current safety programs … addressing fatigue risk<br />
management are the appropriate avenues, which would include guidance, to address OSA.”<br />
The FMCSA said it would “consider” updating the “guidance” using the MRB’s 2016 recommendations<br />
as a basis.<br />
Whether the withdrawal is permanent might depend on Congress again.<br />
Sen. Cory Booker, D-N.J., has introduced legislation that would require the U.S. Department of<br />
Transportation (DOT) to implement the proposed rule mandating sleep apnea testing and treatment for<br />
rail operators and commercial truck drivers that was reversed by the Trump administration.<br />
The FMCSA’s decision to withdraw the rulemaking drew immediate fire from Advocates for Auto and<br />
Highway Safety.<br />
Compelling and consistent research from groups like the American Academy of Sleep Medicine (AASM)<br />
has shown that OSA-afflicted drivers who are not properly treated are more prone to fatigue and have<br />
a higher crash rate than the general driver population, the advocates said, adding that the FMCSA was<br />
“threatening the safety of all motorists” by scrapping the rulemaking.<br />
“In abandoning its effort to screen professional commercial drivers for the serious medical condition<br />
of obstructive sleep apnea, the FMCSA fails to protect public safety on our highways from those who drive<br />
while fatigued due to this condition,” said Henry Jasny, senior vice president and general counsel for the<br />
advocates. “The agency also shows a callous disregard for the health and well-being of drivers who suffer<br />
from OSA. This is yet another example of the FMCSA throwing its mission, to make safety its highest<br />
priority, under the bus.”<br />
Fatigue is a factor in 10 to 20 percent of fatal accidents involving large trucks and buses, said the<br />
National Academies of Sciences, Engineering and Medicine, but no data is available on how many accidents<br />
involve drivers with sleep apnea or suspected sleep apnea.<br />
Simply put, “guidance” is not what’s needed, sleep experts say.<br />
A majority of professional truck drivers are<br />
reporting increased exam costs following the<br />
implementation of the National Registry of<br />
Certified Medical Examiners (NRCME) rulemaking,<br />
according to results of a survey conducted by the<br />
American Transportation Research Institute in<br />
collaboration with the Mayo Clinic.<br />
ATRI is the research arm of the American<br />
Trucking Associations.<br />
ATRI and Mayo Clinic jointly surveyed more<br />
than 900 commercial drivers, 300 motor carriers<br />
and 1,200 certified medical examiners (CMEs) to<br />
better understand the impacts that the NRCME<br />
has had on the trucking industry since its<br />
implementation in 2014.<br />
The NRCME was designed to improve the DOT<br />
physical exam process and ensure that medical<br />
examiners understand FMCSA regulations and<br />
guidance for issuing medical certificates.<br />
The survey showed 63 percent of the drivers<br />
surveyed said they were experiencing increased<br />
costs associated with the medical examination, a<br />
result of new guidelines imposed in the rulemaking.<br />
ATRI’s research focused on commercial driver and motor<br />
carrier impacts and also identified the following:<br />
• 6.2 percent of drivers reported improved exam<br />
quality post-NRCME implementation.<br />
• 26.6 percent of drivers reported spending 20<br />
minutes or less with their CME, with 6.5 percent<br />
of those drivers spending 10 minutes or less,<br />
an insufficient time to complete all required<br />
processes of a DOT physical. Drivers certified by<br />
chiropractors were more likely to have important<br />
medical checks omitted.<br />
• Among the 5.9 percent of drivers who were not<br />
issued a medical certificate on the day of their<br />
physical exam, 22.6 percent cited having a<br />
medical condition that required treatment before<br />
certificate issuance as the reason.<br />
• Motor carriers still have significant concerns<br />
related to the medical certification process,<br />
including requests by CMEs for additional medical<br />
documentation causing certification delays, driver<br />
confusion of how regulatory changes impact the<br />
ability to hold a valid medical certificate, and<br />
concerns with the competency of CMEs. Nearly<br />
50 percent of motor carriers reported that they<br />
specify which CME their drivers see to ensure<br />
medical exam quality.<br />
• Less than 1 percent of carriers reported no major<br />
concerns with the medical certification process.<br />
• The ability of drivers to find a CME close to where<br />
they live may be more challenging in the future<br />
as 15.3 percent of CMEs reported that they have<br />
quit performing DOT physicals or plan to quit<br />
performing DOT physicals.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 7
Dr. Barbara Phillips<br />
In the mind of Dr. Barbara Phillips, there are no ifs, ands or buts.<br />
The trucking industry needs an obstructive sleep apnea rule. There are simply too<br />
many variables in guidance protocols across the country, said Phillips, professor of<br />
pulmonary, critical care and sleep medicine at the University of Kentucky College of<br />
Medicine at Lexington and medical director of the sleep lab there.<br />
She is also an original member of the Medical Review Board, formed in 2006 by<br />
the Federal Motor Carrier Safety Administration to provide information, advice, and<br />
recommendations to the Secretary of Transportation and the FMCSA administrator<br />
on the development and implementation of any science-based physical qualification<br />
standards.<br />
“My opinion is that we need a rule,” Phillips told <strong>Truckload</strong> <strong>Authority</strong>. “The people<br />
a rule would protect the most are the drivers because right now the certified medical<br />
examiners (CMEs) either rely on guidance or they may not rely on guidance.<br />
There are several different forms of guidance out there for them to choose from,<br />
so commercial drivers who need their CDLs renewed are encountering a variety<br />
of procedures. They are not encountering a consistent approach to managing or<br />
diagnosing sleep apnea, and that is tough on them.”<br />
There are all kinds of reasons a CME might diagnose obstructive sleep apnea<br />
or tend to suspend a driver’s license pending evaluation, including two big ones,<br />
Phillips said.<br />
“They might have a conflict of interest or even a financial interest in a sleep<br />
diagnostic facility, or be overly cautious with drivers because of their own fear of<br />
liability, since there is no rule to protect them. The CME might say, no I didn’t do that<br />
(OSA testing) because the rule didn’t require it. So, I know they err on the side of an<br />
abundance of caution and truck drivers get caught in the middle of that.”<br />
On the other side of the coin, a CME might tend to be lax or lenient with drivers,<br />
and probably the No. 1 reason for this is that it is a line of business they don’t want<br />
to lose.<br />
“Right now, it really is the wild, wild West out there,” Phillips said. “People are<br />
being punished by being sent for testing when there is no clinical reason, and the<br />
roads are riskier as people with sleep apnea are slipping through without being<br />
diagnosed or treated.”<br />
But, Phillips hastens to say, the industry needs more than a rule.<br />
“We need a system that identifies commercial drivers with sleep apnea<br />
without penalizing them,” she said, “a system that makes it possible for them to<br />
get diagnosed and treated without expense and without having to spend time off<br />
the road they don’t need to spend. I will be the very first to admit that the medical<br />
industry of sleep apnea testing and treatment is a huge part of this problem because<br />
it costs drivers more than it should, both time and money, to get diagnosed and<br />
treated.”<br />
Because of that, Phillips believes, drivers are hesitant to come forward when<br />
they know they have a sleep problem.<br />
“It stigmatizes them and it penalizes them,” she said. “So not only does it make<br />
our roads riskier, it’s a health risk for the drivers themselves. They can’t admit to<br />
these symptoms and seek medical treatment because their livelihood is in jeopardy.<br />
And furthermore, the CMEs get caught in the middle. But the people with the most<br />
to lose are the drivers themselves. They actually are walking around with a treatable<br />
condition that can kill them but they are afraid to seek treatment for it.”<br />
A rule is the answer, believes Dr. Barbara Phillips, whose name was<br />
included as a sleep expert in a lengthy document written by Dr. Al Osbahr, an<br />
occupational medicine physician who practices in Spartanburg, South Carolina.<br />
The document was part of the minutes of the August 2016 MRB meeting.<br />
Phillips is professor of pulmonary, critical care and sleep medicine at<br />
the University of Kentucky College of Medicine and medical director of the<br />
sleep lab there.<br />
“My opinion is that we need a rule,” she told <strong>Truckload</strong> <strong>Authority</strong>. She<br />
pointed to the fact that CMEs don’t use the same guidance principles and<br />
said drivers are not encountering a consistent approach to managing or<br />
diagnosing sleep apnea and “that is tough on them.”<br />
Dr. Michael Berneking, medical director of Concentra Health Systems,<br />
explained the current process, saying in a report by Frost & Sullivan, “There<br />
are standards and recommendations set by the government for practitioners<br />
who perform annual examinations on transportation employees. However,<br />
these recommendations do not carry enough weight as it is up to the<br />
expertise of the medical examiners to enforce sleep apnea guidelines.”<br />
A large commercial truck crash can cost up to $9 million, but if drivers<br />
were screened and subsequently treated for OSA, up to $11 billion annually<br />
could be saved, Bernaking said in the report.<br />
There is a polarity in quality of medical examiners, according to<br />
Dr. Clayton T. Cowl, chair of the Mayo Clinic’s division of preventive,<br />
occupational and aerospace medicine.<br />
Cowl was commenting on the findings of a joint study by the American<br />
Transportation Research Institute and the Mayo Clinic on the impact of<br />
the implementation of the national registry of certified medical examiners,<br />
which was designed to weed out “DOT doctor mills” and streamline the<br />
examination process.<br />
According to the study, that might not be the case.<br />
“Those examiners who are performing only minimal examinations may<br />
have received substandard training or are not taking their role seriously.<br />
The key seems to strike a balance between meeting the regulatory intent<br />
of the examinations and communicating with drivers ahead of time to<br />
minimize confusion regarding the need to document clinical stability. This is<br />
particularly true for drivers with multiple or complex medical conditions from<br />
whom medical examiners do need more documentation in order to make a<br />
certification decision.”<br />
Comments by a trucking executive on the front lines supported Cowl’s belief.<br />
“The inconsistency in the quality of exams provided to our drivers creates<br />
real challenges for us as a fleet. Where in one terminal location a driver may<br />
be required to undergo extensive tests and provide additional documentation<br />
prior to getting a medical certificate, drivers in other locations are expedited<br />
through with cursory exams,” said Victor Hart, director of safety for Dot<br />
Transportation, an Illinois-based carrier.<br />
Osbahr, who has performed over 15,000 DOT physicals since 1988,<br />
perhaps laid the groundwork for the need for a rule in his document. His<br />
letter, written to the MRB and included in the August 2016 file, perhaps best<br />
states the reason for a rule rather than guidance:<br />
“Driving by truck drivers and bus drivers is a professional endeavor,”<br />
he wrote. “There is a higher standard of safety held for these professional<br />
drivers than the general driver population. The CDL holder has the ability,<br />
no matter what job they regularly do, to take on commercial driving work<br />
even as a side job.<br />
“Driving entails a complex set of tasks and skills as a professional driver<br />
with distinct cognitive, perceptual, motor and decision-making activities as<br />
indicated on the DOT Physical Qualifications for Drivers section under the<br />
Drivers Role section. This section goes on further to add that a driver must<br />
constantly survey the ever-changing roadway environment from an elevated<br />
position to keep the vehicle in the lane and moving at an appropriate, safe<br />
speed. Whether responsible for an accident or not, the professional driver<br />
is expected to avert error or accident because of the larger load one is<br />
responsible for and the significant damage it can cause to self and others.<br />
“Therefore, surveillance of the road is important and involves two<br />
distinct visual tasks: estimating and responding to ongoing activities at risk<br />
earlier than the general population, and controlling lane position. Divided<br />
attention on tasks involving speed and lane control as well as monitoring<br />
can be affected by distraction, fatigue, sleepiness, medications and texting.<br />
To do this in a safe way requires careful attention and alertness, which can<br />
be difficult when fatigue, sleep disorders, sleep deprivation, distraction, and<br />
obstructive sleep apnea (OSA) are present, in addition to medications or<br />
sedative/stimulant substance abuse.”<br />
8 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
Sleep Apnea Risk Factor Checklist<br />
The Medical Review Board of the Federal Motor Carrier Safety Administration made its recommendations in August<br />
2016 on screening transportation professionals for sleep apnea in response to a joint Advanced Notice of Proposed<br />
Rulemaking (ANPR) by FMCSA and the Federal Railroad Administration (FRA) requesting data and information<br />
concerning the prevalence of moderate-to-severe obstructive sleep apnea (OSA) among individuals occupying safetysensitive<br />
positions in highway and rail transportation, and on its potential consequences for the safety of rail and<br />
highway transportation.<br />
Most in the trucking industry believe this screening process might have been the basis for the now-withdrawn<br />
proposed rule.<br />
The recommendations were non-binding as the two agencies prepared the Notice of Proposed Rulemaking (NPR).<br />
The board recommended mandatory screening for any truck driver with a body mass index of 40 or more who had<br />
admitted fatigue or sleeping during wakeful periods, or for any drivers who had been involved in sleep-related motor<br />
vehicle accidents.<br />
Screening would also have been required for anyone who possesses a BMI<br />
of 33 and had at least three risk factors from a list of 11 factors, which are:<br />
• Untreated hypertension<br />
• Type 2 diabetes<br />
• Loud snoring<br />
• Witnessed apneas<br />
• Small airway/mallampati score<br />
(predicts endotracheal intubation)<br />
• A neck size of 17 or more for males<br />
and 15.5 or more for females<br />
• Age 42 or older<br />
• Male or post-menopausal female<br />
• Untreated hypothyroidism<br />
• Stroke, coronary or artery disease<br />
• Micrognathia (undersized jaw) or<br />
retrognathia (abnormal posterior<br />
positioning of the maxilla or<br />
mandible, particularly the mandible,<br />
relative to the facial skeleton and<br />
soft tissues).<br />
The board issued recommendations stating that a driver could be immediately disqualified and referred for OSA<br />
diagnostic testing if either of the following conditions exist:<br />
• Individuals have admitted fatigue or sleepiness when awake, and<br />
• Individuals have been involved in a sleep-related motor vehicle crash or accident or near crash.<br />
The board said drivers found to be noncompliant with treatment regimens outlined in the recommendation should be<br />
disqualified immediately until evaluated and treated effectively.<br />
The recommendation also suggested that certified medical examiners should have the discretion to disqualify any<br />
driver who appears to be at extremely high risk, and that drivers disqualified for any of the reasons set forth above<br />
must remain disqualified until evaluated and treated effectively.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 9
In review of the currently available screening tools for OSA, Osbahr<br />
said the STOP-BANG screening possesses the most objective survey<br />
information and includes at least five objective determinants plus much<br />
more direct questions about symptoms.<br />
Sleep Apnea<br />
Screening Test<br />
Snoring?<br />
Do you snore very loudly?<br />
Tired?<br />
Do you feel tired most of the day?<br />
YES<br />
NO<br />
STOP BANG is an acronym<br />
based on the following:<br />
1. Do you SNORE loudly (louder than talking or loud enough to be heard<br />
through closed doors)?<br />
2. Do you often feel TIRED, fatigued or sleepy during daytime?<br />
3. Has anyone OBSERVED you stop breathing during your sleep?<br />
4. Do you have, or are you being treated for, high blood PRESSURE?<br />
5. BMI (body mass index) of more than 35?<br />
6. AGE over 50 years old?<br />
7. NECK circumference greater than 17 inches for men or 16 inches for<br />
women inches?<br />
8. Male GENDER?<br />
Take the test yourself using the screening tool accompanying this article.<br />
Calculate your BMI with the formula below.<br />
BMI Calculation<br />
Observed?<br />
Has anyone observed you stop<br />
breathing during sleep?<br />
Blood Pressure?<br />
Do you have high blood pressure?<br />
BMI =<br />
Weight(lbs) X 703<br />
Height 2 (inches)<br />
BMI?<br />
Are you overweight or obese -<br />
BMI more than 35kg/m 2 ?<br />
Age?<br />
Are you over 50 years old?<br />
Neck Thickness?<br />
Is you neck circumference<br />
greater than 16 inches?<br />
Gender<br />
Are you male?<br />
BMI is equal to your weight in pounds multiplied by 703. That number is<br />
divided by your height, in inches, squared.<br />
Osbahr believes the strongest predictors of more severe OSA are body<br />
mass index (determined by dividing a person’s weight by height in inches),<br />
and neck circumference.<br />
“The scientific reports used by AASM, the academic body of sleep<br />
experts, recommend that a BMI of greater than 35 is an important risk,”<br />
he wrote. “The studies have shown that at this level the moderate to severe<br />
OSA percentage is at least 30 percent. For every 1 point increase in BMI,<br />
the risk of OSA increases by 14 percent. In my practice experience, 80<br />
percent of my drivers with BMI greater than 40 have a moderate to severe<br />
OSA by full sleep testing. At greater than 50 BMI, the sleep studies in my<br />
drivers are 100 percent positive for moderate to severe sleep apnea (A<br />
5-foot 10-inch, 350-pound person would have a BMI of 50). I consider that<br />
80 percent or above to be a clear indicator of disease prevalence and of<br />
severe safety risk. We are not talking about mild disease here.”<br />
Calculate your score<br />
by adding 1 for each<br />
question answered YES<br />
TOTAL<br />
SAST Score Breakdown:<br />
0-2<br />
3-4<br />
5-8<br />
= Low Risk<br />
= Intermediate Risk<br />
= High Risk<br />
10 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
The AASM report listed four major<br />
barriers to OSA diagnosis and treatment:<br />
• General public awareness — Many individuals do not recognize symptoms and<br />
severity of the condition.<br />
• Primary care physician education — Front-line caregivers do not routinely ask<br />
about duration and quality of sleep or screen patients for OSA.<br />
• Diagnosis and treatment costs — While usually covered by payors for qualified<br />
patients, costs average $2,105 per year for testing, appointments, treatment<br />
devices and surgery, if necessary.<br />
• Employer and payor investment for chronic care management — Economic<br />
stakeholders are still developing cost models that financially reward<br />
managing chronic conditions in order to lessen longer-term risk for acute<br />
events.<br />
Truck drivers who fail to adhere to treatment for OSA are a public safety<br />
threat on U.S. roadways, according to the largest study of sleep apnea and crash<br />
risk among commercial motor vehicle drivers and published on the AASM<br />
website.<br />
It was accepted for publication in the journal Sleep and involved 1,613 truck<br />
drivers with OSA and an equal number of control drivers who were matched by<br />
job experience and tenure with the trucking firm. Drivers who were diagnosed<br />
with sleep apnea were prescribed positive airway pressure (PAP) therapy and<br />
were given an auto-adjusting machine that could be used both at home and in<br />
the truck sleeper berth while on the road. Objective treatment adherence data<br />
were downloaded from the PAP machine’s internal memory chip.<br />
Results show that the rate of serious, preventable crashes was five times<br />
higher among truck drivers with sleep apnea who failed to adhere to PAP<br />
therapy, compared with matched controls. In contrast, the crash rate of drivers<br />
with sleep apnea who were fully or partially adherent with treatment was<br />
statistically similar to controls.<br />
“The most surprising result of our study is the strength and robustness of<br />
the increase in the crash risk for drivers with sleep apnea who fail to adhere to<br />
mandated treatment with positive airway pressure therapy,” said lead author<br />
Stephen V. Burks, PhD, professor of economics and management and principal<br />
investigator of the “Truckers & Turnover Project” at the University of Minnesota,<br />
Morris. “The results of our study support the establishment of obstructive sleep<br />
apnea screening standards for all drivers through the commercial driver’s<br />
medical exam.”<br />
So in the end, it’s pretty much a foregone conclusion — within the trucking<br />
and medical community — that a “rule” rather than “guidance” is the way to go,<br />
the exact opposite of the direction the federal government seems to be moving.<br />
Because with no rule, “it’s just the wild, wild West out there,” Phillips<br />
concluded.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 11
CAPITOL RECAP<br />
A review of important news coming out of our nation’s capital.<br />
By Lyndon Finney and Dorothy Cox<br />
Have any regulatory trucking issues been put to bed during the most recent congressional session?<br />
Skirmishes, arguments and battles about such issues as ELDs, drug testing, the split sleeper berth rule, and<br />
others — are a constant when discussing federal trucking regulations. They never seem to go away.<br />
<strong>Truckload</strong> Carriers Association Vice President of Government Affairs David Heller sat down recently<br />
with <strong>Truckload</strong> <strong>Authority</strong> editors to share his perspective on these issues and more.<br />
F4A<br />
“As to F4A — and nothing is really ever put to bed<br />
— we’re looking at a continuing resolution on Federal<br />
Aviation Administration reauthorization and we’re<br />
looking at the continuing resolution on appropriations<br />
funding. So, we continue to kick the can down the<br />
road. That’s not because F4A has stalled these bills,<br />
but because other active or hotly contested issues<br />
have stalled them. The FAA legislation is stalled<br />
because of the air traffic controller issue surrounding<br />
their privatization that obviously has stalled this, and<br />
will continue to do so, until they get that resolved.<br />
Trucking meal and rest break issues have zero effect<br />
on ultimately passing the bill.<br />
“F4A can’t be passed until they deal with these<br />
new issues. They’ve got to get the funding down,<br />
they’ve got to get all those funding initiatives taken<br />
care of and if they don’t, they can’t get anything<br />
done with the F4A. Long gone are the days of doing<br />
things single-handedly in a stand-alone bill. It’s now<br />
powerful enough to get funding on its own so it has<br />
to be attached to something much larger. Even that<br />
doesn’t ensure its passage. They could still throw<br />
the baby out with the bathwater when there are some<br />
other, more serious issues that get brought up. Just<br />
because it gets attached to something larger still<br />
doesn’t guarantee it gets done, because the larger<br />
thing may be much more hotly contested than the<br />
F4A issue or any other issue that gets attached. And<br />
that seems to be par for the course.”<br />
HAIR TESTING<br />
“Drug-testing protocol is designed by the Department<br />
of Health and Human Services. So, for the Department<br />
of Transportation to incorporate hair testing, it has to<br />
wait for Health and Human Services to actually write<br />
the guidance. Thus, we’re actually waiting for that<br />
guidance, as HHS hasn’t done anything yet.<br />
“Hair testing is an opportunity for carriers to do<br />
more things to make their fleets safer and to see what<br />
kind of driver they’re getting when they’re onboarding<br />
that driver by seeing what kind of drug history they<br />
have. Remember, however, you can’t use hair testing<br />
for post-accident or reasonable-suspicion drug and<br />
alcohol testing. You can, however, understand what<br />
you’re getting, because it shows the drug-use history<br />
of that prospective driver over a certain period of time<br />
up to nine months in some cases. Hair testing speaks<br />
volumes and goes a long way in removing the drug use<br />
from our driving fleets. We’re a zero-tolerance industry<br />
and hair testing goes a long way to help enforce that<br />
zero-tolerance policy.<br />
“As for the argument that different types of hair<br />
can give a false positive for drugs, you’re right, there<br />
is that argument, but that’s not what’s holding up this<br />
guidance. HHS is holding it up. And remember, we’re<br />
not replacing urine-based testing because there’s a need<br />
and desire for both.<br />
“Eventually, the holdup on guidance speaks to<br />
the fact that we as an industry are outpacing the<br />
government in terms of technology and safety-related<br />
self-regulation. We’re doing more things on our own<br />
than the government is actually requiring us to do.<br />
Why? Not because we have to, but because we want to.<br />
“As to the importance of a wide variety of testing<br />
abilities, what we’re saying is put the best test out<br />
there for the one that needs to be taken. If you’ve got<br />
a new hire or a driver that you’re just bringing on, test<br />
the hair. Why? Because it shows what kind of person<br />
you’re getting. Post-accident, hair is virtually worthless<br />
because it won’t show if that person was under the<br />
influence at the time of the accident. Only urine will<br />
show that alcohol is still in the system and to what<br />
extent. You can do a blood test as well. Oral testing or<br />
fluid testing from the mouth is also available.<br />
“Make no mistake about it, drug and alcohol testing<br />
in the trucking industry is serious business. There’s a<br />
need for it and there’s a need for expansion of it because<br />
when we say we have a zero tolerance for drug use in<br />
this industry we mean every word of that.”<br />
12 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
J. J. KELLER’S ELD INSIGHTS<br />
NO ELOGS AT MANDATE WILL BE<br />
CONSIDERED A VIOLATION<br />
SLEEPER BERTHS<br />
“This is obviously one of biggest fish to fry sooner rather than later as<br />
we delve into the pilot program that the Federal Motor Carrier Safety<br />
Administration is proposing regarding sleeper berth flexibility. The truckload<br />
segment has been clamoring for this flexibility ever since they took it away<br />
from us by no longer allowing us to break up our sleeper berth portion of the<br />
Hours of Service regulations and making us take at least one period of eight<br />
consecutive hours.<br />
“They finally have listened and we have made some headway with the<br />
FMCSA, which realized that we know what we’re talking about by allowing<br />
drivers to sleep when they are tired and thus not feel pressured to drive. This<br />
would probably be more beneficial to this industry than anything else.<br />
“We all can say until we’re blue in the face that drivers have the ability to<br />
pull over and go to sleep when they wish. However, what they are faced with<br />
is the pressure of that 14-hour clock that continues to tick. With that, drivers<br />
aren’t going to be able to get restful or recuperative sleep.<br />
“The sleeper berth pilot program is designed to test the effects of being able<br />
to stop that 14-hour clock, break up your sleeper berth in say, a 5/5 split or a<br />
6/4 split, but take four hours off, allowing you to stop that clock. And once<br />
that four hours are up, you get up and start driving again and that clock starts<br />
ticking again. Flexibility will allow you to break up your workday so you can<br />
get sleep when you feel tired.<br />
“As an example, if you’re a driver and you’re going through Chicago at rush<br />
hour, do you really want to battle Chicago traffic or do you want to be able to<br />
shut down your truck outside Chicago, evade that traffic for four hours, wake<br />
up and get back on the road and start driving? You don’t even have to worry<br />
about bumper-to-bumper traffic for four hours. You have smooth sailing and<br />
can continue on your way. These are operational efficiencies and that’s what<br />
flexibility provides you, not to mention the ability to increase productivity.<br />
“With the pilot program, which we hope would eventually lead to a<br />
regulatory change to Hours of Service, the incorporation of the split sleeper<br />
berth to stop that 14-hour clock would encourage drivers to stop, and then get<br />
farther on their way without getting stuck in that bumper-to-bumper traffic.<br />
You could stop outside Chicago at 3 o’clock, rest until 7 o’clock, and then<br />
start on your way again. That way, you’re going to make it through a heck of a<br />
lot easier than you are from 4 p.m. to 6 p.m. Can you think of the productivity<br />
gains just by the ability to do that?<br />
“They haven’t started the pilot, yet. The comment period ended August 7<br />
and I imagine they’re still reviewing the comments. There’s a website called<br />
sleeperberthstudy.com that the agency has and it’s password protected, right<br />
now. But the website is active. It’s waiting to be turned on once they review<br />
all the comments and start recruiting drivers to take part in that study.”<br />
The Commercial Vehicle Safety Alliance (CVSA) and Federal Motor Carrier<br />
Safety Administration (FMCSA) have made it clear that a driver who is<br />
required to use an ELog, and is found not using one during an inspection<br />
as of the mandate deadline of December 18, <strong>2017</strong>, will be considered in<br />
violation of the Hours of Service regulations as having “No Record of Duty<br />
Status.” A paper log will not be acceptable as a means of showing their<br />
hours of service.<br />
In a recent letter to the FMCSA, CVSA stated that April 1, 2018 is the<br />
deadline to begin applying the out-of-service criteria (OOSC) associated<br />
with the ELD rules. This will allow an adjustment period for the motor<br />
carrier industry, shippers, and the roadside enforcement community<br />
before vehicles are placed out of service for ELD violations.<br />
So, what does this mean? “No Record of Duty Status” means the<br />
same as it always has. The driver will:<br />
• Receive a violation on the roadside inspection report for not having a log<br />
• Be placed out of service if the inspection is taking place after April 1, 2018<br />
• Be fined per the applicable state’s fine schedule for not having a required<br />
ELog beginning December 18, <strong>2017</strong><br />
The delayed ELD OOSC does not mean that motor carriers will get a pass<br />
on the mandate or other Hours of Service violations. CVSA’s policy is only<br />
delaying OOS orders — ELD violations will be noted on roadside inspection<br />
reports, and the potential for fines and penalties still exists. In addition,<br />
drivers may be placed out of service for other HOS violations.<br />
Note that any ELD violation appearing on a roadside inspection report<br />
— even those issued before April 2018 — will be used by FMCSA in its<br />
calculation of a motor carrier’s Hours of Service score under the<br />
CSA program. As far as the carrier is concerned, the violations will<br />
accumulate in the Hours-of-Service BASIC until the BASIC score is over<br />
the threshold.<br />
According to 2016 roadside inspection data, 90% of drivers cited for<br />
“No Record of Duty Status” were put out of service in 2016. In other words,<br />
carriers who fail to implement ELogs by the mandate deadline won’t face<br />
favorable odds.<br />
Don’t take the risk.<br />
For more ELD related articles, visit ELDGuidance.com.<br />
To learn about the J. J. Keller® Encompass® Fleet<br />
Management System with ELogs, see the ad in this<br />
publication or visit JJKeller.com/Elogs.<br />
Fleet Management System<br />
with ELogs<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | TRUCKLOAD AUTHORITY 13
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“There are certain segments of the industry that won’t give up on ELDs<br />
and it’s extremely frustrating, to say the least. One of the things they [ELD<br />
opponents] haven’t acknowledged is what we can get by installing ELDs.<br />
With ELDs we can move the needle on such issues as truck parking, detention<br />
time, productivity. We can start doing some really good things with ELD<br />
data, things that are important to even the opponents.<br />
“I would say the majority of our membership is compliant and the rest of<br />
the industry is playing catchup.<br />
“First and foremost, the concern is the proposed delay [of mandating<br />
ELDs], because those who propose a delay say they want to give the industry<br />
time to catch up. Remember, there are some shippers out there who don’t<br />
even want to go down that ELD road and they’re still hiring carriers based on<br />
the fact that they don’t have ELDs. That speaks to parts of the industry that<br />
we want to put behind us in the rearview mirror because ELDs are the future<br />
and the future is here.<br />
“Secondly, the stories are no longer that of the driver opposing ELDs,<br />
but are the stories of the driver accepting ELDs to the point that they wish<br />
they’d had them earlier. Those are the stories I’m starting to hear, the driver<br />
… getting behind the wheel and realizing this is a heck of a lot easier than<br />
putting pen to paper. Prior to ELDs becoming a compliance tool, drivers got<br />
to try them out and basically said, ‘Hey, where have these things been all my<br />
life?’ because it made their lives easier.<br />
“Of course, there’s also concern about the delay and people not being<br />
put out-of-service. The out-of-service issue and delay that the Commercial<br />
Vehicle Safety Alliance put forth is a little bit concerning because there was<br />
talk about a soft enforcement. But let’s face facts, there’s nothing soft about<br />
it. So, citations will still be issued and they can be accompanied by some fines<br />
upwards of almost $1,200 per instance. I wouldn’t want to be one of those<br />
drivers who’s caught without one.<br />
“Regarding the fact that they’re arguing over the price of ELDs, the drivers<br />
who protested at Washington earlier this month probably spent more in fuel<br />
to come protest the ELDs than they would have spent putting an actual ELD<br />
in their trucks.<br />
“And why are they doing this? Not because they have an ELD problem;<br />
they have an HOS problem. Let’s go full circle here. What does indeed help<br />
those who have a problem with ELDs? It’s not the ELDs but the ability to<br />
stop that 14-hour clock. If you can stop the clock you can virtually guarantee<br />
a lot of these people protesting ELDs might not be doing so. And if they were<br />
doing so, they’re only doing it in a manner which would allow them to cheat.<br />
“And I can’t advocate cheating. I can’t win a single vote in D.C. by<br />
advocating noncompliance. If we’re operating under a regulation that doesn’t<br />
make good operational sense like that 14-hour clock issue, we’re happy to<br />
speak up and talk about it, but we can’t advocate noncompliance of it.<br />
“So the ELD mandate is coming and if you don’t have a solution in place<br />
right now you should have been actively looking for one months ago.”<br />
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Tracking The Trends<br />
Road to Autonomy<br />
The Drive for Safety Not Only<br />
Comes First — It Came First<br />
By Klint Lowry<br />
Over the past few years, as the drumbeat has grown louder and more<br />
insistent on the inexorable march toward autonomous vehicles (AVs), a<br />
chorus has relentlessly chanted along to the quickening rhythm: “Safety,<br />
safety, safety, safety… .”<br />
You would almost think that the push to develop autonomous<br />
vehicles was instigated like John Kennedy’s challenge to NASA in the<br />
1960s to land a man on the moon by the end of the decade. Only this<br />
mandate was set forth out of a singular goal to create vehicles that would<br />
eliminate all danger from road travel as quickly as we can.<br />
The National Highway Transportation Safety Administration’s updated<br />
summary on the progress of AV-related technology is titled, “Automated<br />
Driving Systems (ADS): A Vision for Safety 2.0,” seeming to convey a sense<br />
of some monolithic project designed to remove the human element<br />
from the driving equation.<br />
The report opens by making the case for autonomy through statistics:<br />
30,000 Americans killed in traffic accidents each year. Pair that with the<br />
estimate that 94 percent of vehicular accidents are somehow attributable<br />
to the drivers involved — due to drowsiness, intoxication, distraction or<br />
some other human failing — and the implication is clear.<br />
“I think there’s a universal belief that a lot of accidents are because of<br />
human error. The belief is that automated systems have the capability of<br />
reducing this,” said Fred Andersky, who as director of customer solutions,<br />
marketing and government affairs for Bendix Commercial Vehicle<br />
Systems is among the leaders in safety-related technology.<br />
So is Jon Morrison, president of the Americas for Wabco, who explains<br />
that AV technology, even the concept of automated vehicles, is not a<br />
singular venture but the sum of many parts, each of which began as a<br />
tool to help human drivers drive more safely.<br />
“It’s a building-block approach,” Morrison said. “The things that have<br />
come in to improve the functionality of the vehicle, and help the driver,<br />
things like ABS antilock braking, things like stability control, which is now<br />
mandated in North America for many classes and sizes, they’re moving<br />
from more passive systems to active systems, which means they’re not<br />
just warning or alerting, but they are actually intervening for the driver.<br />
And we’re always very careful that we can re-engage the driver, but at the<br />
end of the day, they are providing some level of automatic intervention.”<br />
Small steps, giant leaps<br />
for driver-kind<br />
When Kennedy gave NASA its marching orders, the agency didn’t try<br />
to build a moon rocket on day one. There were six Mercury missions,<br />
followed by 12 Gemini missions and then four manned Apollo flights,<br />
each bringing the space program one step closer before the mission in<br />
which Neil Armstrong put his footprint in the lunar dust. Despite claims<br />
that make it sound like driverless vehicles will be here any day now,<br />
progress toward AVs continues in measured steps.<br />
The NHTSA’s Vision for Safety 2.0 illustrates the building-block nature<br />
of what will eventually be autonomous vehicle technology. The report<br />
contains a description of the six levels of vehicle autonomy established<br />
by the Society of Automotive Engineers International.<br />
The first stage, designated Level 0, is where the driver is in complete<br />
control of the vehicle at all times.<br />
At Level 1, the vehicle provides some level of assistance in steering,<br />
and with braking or accelerating. At Level 2, the vehicle can briefly take<br />
over steering, braking, or acceleration control, but the driver is still fully<br />
engaged at all times.<br />
The tipping point, Andersky said, between driver assistance and driver<br />
replacement begins somewhere between levels 2 and 3. At Level 3, the<br />
vehicle can take over driving duties under limited conditions called an<br />
operational design domain.<br />
“Say your system’s operational design domain is sunny days on<br />
freeways,” Andersky said. “The truck can be fully autonomous on sunny<br />
days on freeways.” But the driver must be ready to take over at any other<br />
time, sometimes at a moment’s notice.<br />
At Level 4, the vehicle can handle most driving conditions on its own<br />
with only occasional driver participation. Level 5 is when the vehicle can<br />
fully drive itself in all conditions.<br />
“Only Level 5 is the true autonomous driving people think of when<br />
they hear the phrase,” Andersky said.<br />
Going by the SAE scale, Morrison and Andersky put the current state<br />
of AV technology at a soft Level 2. There are many driver-assist systems<br />
today: adaptive cruise control; adaptive lighting; front, rear, and pedestrian<br />
emergency braking; electronic stability control; blind spot detection;<br />
forward collision warning; lane departure warning; rearview video; rear<br />
cross traffic alert; lane centering and lane keeping assist.<br />
Some of these are beginning to operate in tandem, and some are<br />
starting to do some of the work themselves. Take, for example, Wabco’s<br />
recently unveiled OnLaneASSIST, which uses input from a lane departure<br />
warning camera to activate a steering command.<br />
“In the past, if your truck was going out of lane it might give you a<br />
warning, a beep, something like that,” Morrison said. “Now we can actually<br />
take that video input and translate that into a steering command that<br />
actually intervenes for the driver and corrects, while at the same time the<br />
driver can re-engage at any time.”<br />
These kinds of innovations improve those individual systems and overall<br />
safety, but they still leave the state of AVs, a long way from Level 3.<br />
“Getting to that level is going to be very challenging because there are<br />
many things that have to come together to help ensure the system is going<br />
to do what it’s supposed to when it’s supposed to do it,” Andersky said.<br />
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While the technological goals are shifting to make that jump from<br />
assistive to active technology, another shift is taking place. Emerging<br />
technology once drove the dream of autonomous vehicles; now the<br />
dream is in some part driving the development of the technology.<br />
“As we look at systems we look at solving a particular problem, but<br />
we also look at how can we expand that to be able to solve additional<br />
problems either in the near or far future,” Andersky said. “You can see these<br />
things coming together.”<br />
Morrison concurred. As much as they will focus on improving any one<br />
system, “at the same time we’re trying to improve the interaction and<br />
the cooperation between the systems to enhance the overall vehicle<br />
functionality on a 360-degree basis.”<br />
Bringing it all together<br />
While progress continues on AV technology within vehicles, another<br />
area that will need a great deal of focus to get to Level 3 and on to the<br />
ultimate goal of fully self-driving vehicles is connectivity between vehicles<br />
and between vehicles and the infrastructure.<br />
AVs will have to possess algorithms that not only allow the onboard<br />
computer to assimilate sensor input and act accordingly in the moment,<br />
but to learn from their experiences, not unlike the way human drivers do.<br />
As AVs communicate with one another on the road, they will also share<br />
their experiences, educating one another.<br />
At least as important as vehicle-to-vehicle connectivity, vehicle-toinfrastructure<br />
connectivity still needs to be greatly enhanced.<br />
“One of the things we need is for the system to be able to see the lines in<br />
the road,” Andersky said. Cameras and sensors can do the trick now under<br />
ideal conditions, but true AVs have to be able to perform in all conditions.<br />
“What if there’s a detour and a truck has to come off the main highway?”<br />
Andersky said. There are a lot of poorly maintained roads out there. “If you<br />
can’t see the line in the road, there has to be something in the road that<br />
transmits to the vehicle, ‘hey, I’m the line.’”<br />
That data transmission will have to be reliable in all conditions. This isn’t<br />
the sort of thing where 80-percent efficiency will do, Andersky said.<br />
“There is a lot of infrastructure out there that needs to be adapted before<br />
the technology can work everywhere.”<br />
Driver-assisted and still<br />
people-driven<br />
The technology will progress, Andersky said. That’s just a matter of time.<br />
“But there has to be consideration given to what we call around Bendix,<br />
‘the automated and autonomous vehicle ecosystem.’”<br />
Legislation, regulations, public fear and skepticism, reluctance and<br />
skepticism by businesses, concerns about jobs and the environment — all<br />
of these can slow the adoption of new technology.<br />
“We do have to win the hearts and minds of truck drivers, and of the<br />
general public who occupy the same roads,” Morrison said. “That is why<br />
we focus on the building blocks. As these systems prove themselves,<br />
public confidence will grow.”<br />
For the trucking industry, viable AV technology offers exciting<br />
possibilities, but also raises concerns. As is almost always the case in<br />
business, the bottom line is the bottom line.<br />
“You and I might buy a vehicle that has nifty technology on it just<br />
because we think it’s cool,” Andersky said. “But fleets have to look at it<br />
from ‘is this going to help my bottom line?’ If it isn’t going to show a<br />
return within 18-24 months, they’re not going to buy it.”<br />
When self-driving truck startup Otto ran a truckload of Budweiser<br />
for 120 miles almost entirely without a driver, it got a lot of attention,<br />
Andersky said. But then companies looked at it and thought, “Wait,<br />
they have this system that costs tens of thousands of dollars, but they<br />
still had to have a driver on board?”<br />
“All businesses weigh the investments they make, enabling return on<br />
investment, enabling competitiveness,” Morrison said.<br />
A concept like platooning, which is made possible by the adoption<br />
of AV technology, comes with a long list of economic, logistical and<br />
environmental benefits that easily justify the cost of the technology.<br />
But when a single piece of technology is introduced or improved, the<br />
question is always, is it worth it? Usually, Morrison said, all it takes is a little<br />
time for the systems to prove themselves.<br />
A good example of that is stability control, Morrison said. Until it was<br />
mandated, only about 30 to 40 percent of trucks had it. But once everyone<br />
had it and fewer trucks were rolling over, it proved its value.<br />
From Morrison’s perspective, just as AV technology is coming along<br />
incrementally, so will appreciation for it. “I think that’s something we need<br />
to call attention to,” he said. “You don’t have to wait for the ‘big bang.’ There<br />
is tremendous benefit from each one of these things.”<br />
Morrison believes the underpinnings will be there by the end of the<br />
decade to start making serious strides to reach Level 3 on the SAE scale.<br />
But along with it, he said, “there are a lot of infrastructure and legislative<br />
and regulatory types of things that have to change along with this path to<br />
automation in order to facilitate it.”<br />
Morrison and Andersky agree that there is a need for more education<br />
about AV technology, for both lawmakers and the general public, to help<br />
allay their fears and give them a more realistic idea of where the technology<br />
is and what it can and cannot do.<br />
One of the most common fears out there is whether the technology can<br />
be trusted. For all the bold claims among companies jockeying to get the<br />
pole position in the race to autonomy about just how close they are to<br />
perfecting AVs, Morrison thinks more needs to be said about the rigorous<br />
testing that is part of the development process.<br />
“In fact, there’s a certain level of testing we have before we can even take<br />
a vehicle out on a highway,” he said. “There’s an enthusiasm about what’s<br />
possible, which I think is fantastic, and then there’s a pace by which we can<br />
ensure and maintain the rigor, and I think those two work together.”<br />
On the other hand, Andersky thinks it’s important to make sure people<br />
aren’t overconfident in the technology, given the rhetoric that paints the<br />
new technology as a panacea for road mishaps. You may have electronic<br />
stability control, he said, but if you hit a curve that has a 25-mph speed limit<br />
and you’re doing 60, you’re going to flip that truck.<br />
The other big fear in the trucking industry is that AVs will put drivers out<br />
of work. Neither Morrison nor Andersky think any truck driver is in danger<br />
of losing their job to their truck anytime soon.<br />
“I don’t want to sound like the Luddite in the room,” Andersky said, “but<br />
I think there’s a lot of great things that are going to come down the pike in<br />
terms of these automated systems that are going to be able to help both<br />
the consumer and professional driver and the regular drivers out on the<br />
road. But it will be a while before we see driverless vehicles.”<br />
If anything, as more innovations are introduced, reducing the load on<br />
drivers’ bodies and nerves, the technology may well extend a lot of careers.<br />
There’s still a long road ahead before fully autonomous trucks are plying<br />
our highways. So just kick back and enjoy the ride.<br />
Not literally, we’re not quite there yet.<br />
16 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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<strong>Truckload</strong> Turnover:<br />
Hire by a Mile By Cliff Abbott<br />
Every carrier out there is looking for drivers. Drivers and other interested parties are routinely<br />
bombarded with news about the “driver shortage” and the consequences the trucking<br />
industry will face if it doesn’t figure out how to bring in more people to drive their trucks. According<br />
to American Trucking Associations (ATA) Chief Economist Bob Costello, “After a period<br />
of relatively low turnover, it appears the driver market is tightening again, which coupled with<br />
increased demand for freight movement, could rapidly exacerbate the driver shortage.”<br />
ATA announced that the historically low 74 percent turnover rate that truckload carriers experienced<br />
in the first quarter jumped by 16 points to 90 percent in the second. On its simplest<br />
terms, it means that a carrier with 100 trucks will need to replace nine out of every 10 drivers<br />
each year just to remain the same size.<br />
But it’s not quite that simple, according to the recent “Trends in <strong>Truckload</strong> Recruitment and<br />
Retention Survey” published by Driver iQ (driveriq.com), a consumer reporting agency that<br />
provides background screening and monitoring services to the trucking industry. That’s because<br />
drivers rarely leave on their employment anniversary. Whether they’ve made the decision<br />
to terminate employment (voluntary) or the carrier has (involuntary), the average length<br />
of time spent at the carrier plays a role.<br />
According to the Driver iQ report, 54 percent of driver records stored with the company were<br />
with the carrier for less than six months, and 71 percent didn’t last a full year.<br />
While the industry has celebrated the low turnover rate of the first quarter, it’s worth<br />
taking a look at other industries to see how well they retain their employees. The Driver<br />
iQ survey cited 2016 data from Compdata (compdatasurveys.com) that showed the<br />
turnover average for all industries was 17.8 percent.<br />
The voluntary turnover rate for the same<br />
period was 12.8 percent. That historically low<br />
74 percent turnover rate in trucking is nearly six<br />
times higher than the average for all industries.<br />
In large part, trucking’s recruiting problem is<br />
fueled, the Driver iQ survey concludes, by trucking’s<br />
retention problem.<br />
Respondents to the survey, mostly recruiting<br />
professionals, disagreed when asked, “Who owns retention?” About 7 percent thought<br />
it’s “Driver Retention Specialists,” while 10 percent said “Recruiting.” Then 17 percent<br />
pointed to “Human Resources” while 27 percent said “Operations” and 33 percent chose<br />
“Other,” and 5 percent didn’t know. Incredibly, only 1 percent chose the “Driver’s Direct<br />
Supervisor” as the retention owner.<br />
While some may find surveys to be helpful when addressing driver retention and turnover,<br />
more effective leaders lean toward the data. Unfortunately, leaders don’t always<br />
agree on which data to use and what the numbers mean.<br />
There are multiple ways to calculate turnover, and not everyone agrees on the best method.<br />
The most common method is to divide the number of terminated drivers into the fleet size.<br />
Starting with the fleet size at the beginning of the year will work, but you’ll need to wait until<br />
a year has passed to plug in the termination numbers, and that isn’t very useful.<br />
It’s better to annualize turnover numbers and to use average fleet size rather than a set<br />
number to start the period. Ten terminations in February might look exactly like 10 terminations<br />
in August, if both are based on the fleet size of 100 the year started with. Both months would<br />
reflect a turnover rate of 10 percent. If, however, the carrier added 20 tractors in July and hired<br />
new drivers for them, 10 terminations in August would result in a monthly turnover rate of 8.3<br />
percent (10 / 120), an improvement from 10.0 percent (10 / 100) in February.<br />
Annualize termination numbers by adding the terminations for each month and dividing<br />
the total by the number of months, then multiplying the average by 12.<br />
Average fleet size can be annualized using the same method, by adding the fleet size at<br />
a given point each month, for example, the first, then dividing by the number of months to<br />
get the monthly average. Multiply that number by 12.<br />
Divide the terminations by the average fleet size to calculate annual turnover.<br />
The Society for Human Resource Management (SHRM) has a spreadsheet with formulas<br />
inserted that will help calculate monthly, quarterly and annual turnover. You can find it at: shrm.<br />
org/ResourcesAndTools/tools-and-samples/Documents/Turnover%20Calculation.xls.<br />
However they are calculated, turnover rates only tell a part of the story. Retention rates<br />
can be calculated in much the same way as turnover rates, but they can be deceiving. A<br />
company, for example, could have excellent retention but still have a poor turnover<br />
rate. Consider, for example, a company with 100 drivers that lost five of them, but the<br />
replacements they hired only stayed a month before leaving. Month after month, the carrier<br />
hired five new drivers, only to see them leave within 30 days.<br />
At the end of the year, that carrier would have filled those same five positions 12 times<br />
each for a total of 60 hires. Assuming that the five hired most recently are still employed,<br />
there were also 60 terminations, the original five plus 55 of the new hires that left already.<br />
The turnover rate, 60 terminations divided by 100 fleet positions, would be 60 percent.<br />
At the other extreme, maybe that 100-driver carrier lost 60 of its most experienced<br />
drivers, replacing each with a new hire. The turnover rate here would also be 60 percent.<br />
It’s important that the carrier understands what the numbers mean so that successful<br />
planning can occur. Should the company plan (and budget) to hire 60 new drivers in the<br />
upcoming year? Or, should that expense, effort and energy be put into keeping experienced<br />
drivers? In reality, it’s always a combination of both, but the turnover rate only provides part<br />
of the information needed.<br />
While the Driver iQ survey respondents who chose “Other” mostly indicated that retention<br />
is everyone’s job, the survey observes that assuming that everyone is responsible<br />
might lead to the assumption that someone else will take the action necessary to improve<br />
retention rates. The survey notes, “The end result may be that everyone is going to<br />
make the same assumption and no one will<br />
actually do anything to stem the departure.”<br />
That’s where statistics other than turnover<br />
rates can be helpful.<br />
A statistic that many carriers find useful is<br />
driver tenure. Automated payroll or personnel<br />
management systems should easily be able<br />
to report the number of months each current<br />
employee has been employed. By comparing<br />
this number month-to-month, a telling pattern can be seen. If the average driver tenure<br />
is declining while the turnover rate remains constant, the carrier is losing older, more<br />
experienced drivers. This could mean that long-term drivers are leaving for better pay,<br />
home time or other advantages they see at competing carriers. If the average Driver Tenure<br />
is increasing, it can indicate that newer drivers aren’t staying. This could point to issues<br />
with recruiting and onboarding new drivers, from orientation or training issues to initial<br />
equipment assignment to how new drivers are managed and dispatched.<br />
Another way to use Driver Tenure is to count the months each terminated employee<br />
stayed, possibly tracking those that were terminated voluntarily or involuntarily separately.<br />
If the numbers show a trend, for example, an inordinate number of drivers who left did so<br />
at around the six-month mark, it may be possible to find a corresponding reason. Perhaps a<br />
competitor offer a higher pay rate at that experience level.<br />
It’s undeniable that a carrier’s recruiting department has a huge impact on driver<br />
retention. Recruiting and operations must work closely to make sure recruiters are<br />
presenting applicants with realistic expectations. If recruiting is promising more than<br />
operations can deliver, i.e., new tractors for all, unrealistic bonus potential or inaccurate<br />
descriptions of running areas, new drivers will disillusioned, and most won’t stay long.<br />
The recruiting impact wears off quickly, however. After the first 60 to 90 days, new drivers<br />
aren’t comparing daily occurrences against recruiter promises, and begin looking exclusively<br />
at operations as the source of their happiness or woe, whichever is the case at the moment.<br />
The Driver iQ survey also pointed out a correlation between hire sources and retention.<br />
When asked which source has the best retention after two years, the top answer was employees<br />
that are referred by others, followed closely by those that are rehired. About twothirds<br />
of respondents chose the top two categories. About 18 percent chose job boards.<br />
That’s not surprising, since drivers who look for jobs on websites that promise to distribute<br />
their application to multiple companies may not have superior records for longevity.<br />
The inaugural Driver iQ survey in July was the first, to be repeated quarterly.<br />
A statistic that many carriers find useful is<br />
driver tenure. If the average driver tenure<br />
is declining while the turnover rate remains<br />
constant, the carrier is losing older, more<br />
experienced drivers.<br />
18 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
W i t h R a n d i H u t c h i n s o n<br />
regulatory eye<br />
“When<br />
you wish upon a star<br />
Makes no difference who you are<br />
Anything your heart desires<br />
Will come to you. ”<br />
Whether or not 12-year-old Randi Fredholm<br />
(now Hutchinson) was thinking specifically about<br />
these words from the song for Walt Disney’s 1940<br />
adaptation of “Pinocchio,” she’s had one wish<br />
from her pre-teens until the present: to work in<br />
Washington, D.C.<br />
“I have known since I was 12 years old that I<br />
was coming to Washington,” said Hutchinson,<br />
who was confirmed as chief counsel of the<br />
Federal Motor Carrier Safety Administration May<br />
14, and consequently became the traffic cop of<br />
federal commercial motor vehicle regulations.<br />
Most of the time, a 12-year-old hasn’t a clue<br />
about a career, or it changes from day to day,<br />
even minute by minute. But Hutchinson was<br />
certain — and she made good on her wish.<br />
“We had a paper that was given to us in eighth<br />
grade because they wanted us to think about<br />
courses that we were going to take in high school,<br />
and we were asked what we wanted to be, No. 1<br />
and No. 2, and my No. 1 thing that I wrote down<br />
was to work for the government,” she said in a<br />
recent interview with <strong>Truckload</strong> <strong>Authority</strong>.<br />
Her No. 2 choice — and a serious one at that —<br />
was to become a model.<br />
“Actually, in my junior year of high school I<br />
put myself through modeling school but realized<br />
I was several inches too short to be a model,” she<br />
said.<br />
Hutchinson was born in Brooklyn, New York,<br />
the daughter of Charlie and Alice Fredholm.<br />
Her father was a carpet installer who owned<br />
a carpet installation business along with his<br />
brother, and her mother was a homemaker.<br />
Hutchinson spent her childhood years in<br />
Brooklyn (the city), and her high school years in<br />
East Hanover, New Jersey (the suburbs).<br />
She enjoyed the diversity of the two locations.<br />
“The city was very different from the suburbs<br />
and I appreciated that,” she said, “moreso, the<br />
older I got and was away from it. It was a difficult<br />
adjustment at first for me. You certainly are<br />
exposed to a lot more things at a younger age in<br />
the city, and a much wider diversity of people<br />
than you are in the suburbs.”<br />
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Randi, third from<br />
left, with (left to right)<br />
her grandmother, brother<br />
Andrew, her mother holding<br />
brother Chris, and her<br />
grandfather<br />
Hutchinson at age 2<br />
“When I<br />
talk to people about<br />
my job, I tell them<br />
that I work for the<br />
agency that keeps<br />
America’s economy<br />
running.”<br />
In Brooklyn, where she felt a “sense of community,”<br />
Hutchinson fondly recalls the closeness of the<br />
neighborhood, especially playing “stoopball” at which<br />
she was “very good.”<br />
“When I was growing up in the summertime when<br />
school was out, the parents would all take turns different<br />
nights when we were out after dinner,” Hutchinson<br />
said. “They would all gather together on one stoop or<br />
the other, and then as the ice cream truck would come<br />
around, the fathers would take turns treating all the<br />
neighborhood kids to ice cream. And you just don’t have<br />
that proximity in the suburbs.”<br />
Her favorite ice cream?<br />
“Toasted almond.”<br />
Growing up, she ran track, got into archery and<br />
learned to play the piano.<br />
Although her schedule is tight, she still enjoys playing<br />
piano although admits she was much better at the<br />
keyboard in high school when she was able to practice on<br />
a regular basis.<br />
She was also in different choral groups at her church.<br />
Her fascination with Washington began as the country<br />
geared up to celebrate its 200th birthday in 1976.<br />
“It was a very exciting time in our country, and I had<br />
a real interest in history,” Hutchinson recalled. “I was<br />
struck by what our country was and what it represents<br />
and all that it had accomplished and what it means, and<br />
still means today, to the world. And I knew that I wanted<br />
to be a part of helping my country as we went forward<br />
into the next 200 years of our history.”<br />
That turned out to be the impetus that drew her into<br />
politics and history.<br />
She followed Jimmy Carter’s campaign in 1976 and in<br />
1980 she volunteered to work in his re-election campaign<br />
and was also a volunteer at the Democratic National<br />
Convention in New York.<br />
She calls Carter “one of the most decent human beings<br />
that has ever sat in the office of the presidency.”<br />
Hutchinson attended Gordon College in Wenham,<br />
Massachusetts, where she received her undergraduate<br />
degree in political science and history, and where she<br />
continued to become involved in politics.<br />
It took her five-and-a-half years to earn her degree<br />
because she kept taking time off to work in “co-ops” or<br />
internships.<br />
Her freshman year she<br />
was vice president of the<br />
freshman class; her sophomore<br />
year she was president of her class;<br />
and in her junior year she was class<br />
treasurer.<br />
She ran her own campaigns and helped<br />
fellow students with theirs.<br />
Upon graduation, she headed to Washington to<br />
fulfill her dream.<br />
“I came down to Washington because one of the<br />
things I had done in my senior year in 1984 was I took<br />
nine months and came to Washington and did a co-op<br />
with the U.S. Senate Environment and Public Works<br />
Committee,” she said.<br />
She already had connections in Washington because<br />
the sister and brother-in-law of the Gordon College dean<br />
lived in D.C.<br />
She took that opportunity to pass out her resumé and<br />
landed a job on the committee.<br />
Her first major foray into transportation came<br />
when she went to work for Arkansas Rep. John Paul<br />
Hammerschmidt, a Republican who served 13 terms in a<br />
state that was heavily Democratic at the time.<br />
(Ironically, Hammerschmidt was succeeded in 1993 by<br />
Tim Hutchinson, who Randi married in 2000.)<br />
Being the dutiful person she was and still is,<br />
Hutchinson went to the Library of Congress the night<br />
before her interview, pulled out an encyclopedia<br />
and looked up Arkansas “so that I would have some<br />
knowledge and some insight and be able to talk about the<br />
state a little bit before I went in for my interview.”<br />
“I thought Arkansas was fascinating,” she said. “I<br />
think part of the problem we have in this country today<br />
is that we don’t get around enough. We don’t explore.<br />
We have a big country out there with people with a lot of<br />
different experiences and a lot of different upbringings<br />
and it was, and has been, a wonderful experience to call<br />
Arkansas my second home.”<br />
Hutchinson quickly learned of the respect Arkansas<br />
and the rest of the country had for Hammerschmidt.<br />
“He lived and breathed Arkansas and he lived and<br />
breathed transportation,” she said. “I feel so fortunate<br />
20 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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to have been his legislative director because I learned about every mode of transportation in this<br />
country and I learned the difference between the needs of the urban areas and the rural areas.”<br />
She also found out quickly that Arkansas was the “cradle of trucking companies,” among them<br />
J.B. Hunt, Tyson Foods, Walmart Transportation, Maverick and CalArk International.<br />
“Arkansas grows trucks like other states grow crops,” she said with a chuckle.<br />
After working on Capitol Hill for 11 years, Hutchinson chose Arkansas to begin the next step in<br />
her professional career.<br />
“I had been working in Arkansans for quite a while and had been down to Arkansas quite a few<br />
times,” she said, “and I wanted to get additional education. I felt that a law degree was one of the<br />
most versatile and best degrees to get for an advanced degree. As I looked around and considered<br />
different options, what is now the William H. Bowen School of Law in Little Rock was really a very<br />
attractive option. Little Rock is a very easy city to live in. You can get around it very easily, the cost<br />
of living is reasonable, and, quite frankly, the cost of going to law school there was very reasonable.<br />
So that played very much into my decision and again I knew Arkansas and knew a lot of people<br />
there. When I came down and was looking around I stayed with friends there, so it was in many<br />
ways a very natural fit for me to go to law school in Little Rock.”<br />
Once she earned her law degree, she headed back to Washington and was working at Greenberg<br />
Traurig [where she was senior director beginning in March 2016], when the opportunity to join<br />
FMCSA presented itself.<br />
When Donald J. Trump won the election, it was a great surprise for many, including many of<br />
those who voted for him, Hutchinson said.<br />
She and her husband then had a conversation, the gist of it being that unlike previous<br />
presidents, Trump wasn’t a career politician and didn’t have a cadre of staff to bring with him to<br />
Washington.<br />
“As my husband and I talked about it, we decided we were in a position financially at this point<br />
in our lives where I could leave the private sector and go back to the public sector and help our<br />
president and serve my country directly,” Hutchinson said.<br />
So, like many others seeking political appointment, she started to make her interest known.<br />
“These political appointments are a very interesting process because they start first with a<br />
meritocracy. You have to be qualified for the job,” Hutchinson said. “That’s the baseline.<br />
And then, beyond that, in some ways you run a campaign to let people know you’re<br />
interested, to have people speak up on your behalf. I had quite a few members of<br />
the Congress reach out to both the White House and what was then Secretarydesignate<br />
Elaine Chao, to indicate their support for me and encourage the<br />
administration to hire me.”<br />
Her first reaction after joining FMCSA?<br />
Do these people ever sleep? she wondered.<br />
“There’s a lot of work that goes on here, a lot of hours. I<br />
was delighted to come to this agency, in no small part because<br />
of my experience with the trucking industry in Arkansas. I had<br />
a friend today refer to Arkansas as ‘the cradle of trucking,’ and<br />
it really is. And, you know, I had the opportunity to work with<br />
quite a few trucking companies in Arkansas over the years. I’ve<br />
been in most of the headquarters of those companies, and I just<br />
saw it as an incredible opportunity to take those things that I<br />
had learned working with the Arkansas trucking industry and<br />
… be able to try to help the industry nationwide.<br />
“I tell people 70 percent of our domestic freight travels by<br />
truck. And so, when I talk to people about my job, I tell them<br />
that I work for the agency that keeps America’s economy<br />
running. And I do, because when you are responsible for<br />
overseeing and ensuring the safe travel of 70 percent of<br />
America’s domestic freight, you’d better get it right or you’re<br />
going to have a huge impact on the American economy.”<br />
Hutchinson’s is a gargantuan task because just about<br />
everything in the agency, in some shape or form, crosses<br />
her desk, whether it’s letters responding to inquiries from<br />
Congress, whether it’s rules, whether it’s policy, or whether it’s<br />
requests that come from the secretary’s office.<br />
It’s her responsibility to make sure regulations meet the<br />
three-point test.<br />
“When Congress passes a law, the only standard they have<br />
to be sure that they meet is that that law is constitutional,” she<br />
said. “We have a much, much higher standard in the agencies,<br />
in the executive branch as a whole. We have to be able to show<br />
that there is actual data, that there is a cost-benefit analysis that<br />
has been done, that there’s an actual need for this. And if we<br />
don’t do that and end up in court, the court will likely rule that<br />
the regulation was arbitrary and capricious and will strike it<br />
down. So, there’s a much higher standard that we have to meet<br />
here, legally, in order to have a rule and regulation that passes<br />
muster.”<br />
Hutchinson said she has three questions that she asks of any<br />
policy or rule that comes across her desk.<br />
The first question is this: Is there a problem?<br />
“Now, that may sound like an obvious question, but I think<br />
we have all had enough experience with government, and that<br />
was certainly my experience up on The Hill more times than<br />
I like to admit, that we had a solution in search of a problem,”<br />
she said.<br />
The second question she asks is whether the rule or<br />
regulation addresses the problem, and if not, why not?<br />
And the third question is if there is a rational cost-benefit<br />
ratio between the problem and the solution.<br />
“I need to get affirmative answers to all three of those<br />
questions. And if not, it’s very difficult for me to sign off on<br />
those things and let them move forward,” she said. “Now, I<br />
will frequently request a briefing if we’ve got a major rule going<br />
forward, where I will have the attorneys and the subject matter<br />
experts from the program offices come in and brief me on it<br />
so that I can ask them questions and understand it better. And<br />
sometimes I’ll make suggestions — well, frequently, I will make<br />
suggestions on how we might be able to tweak it or make it<br />
better. Or sometimes I’ll just say — and this doesn’t happen that<br />
often — but there are times where I have said, ‘I have a real<br />
problem with this. I don’t think this does what we need it<br />
to do’ or ‘it’s too burdensome and it doesn’t address<br />
the problem. Let’s see if we can find another way<br />
to do this.’”<br />
Hutchinson explained two oft-heard<br />
consumer complaints about the agency’s<br />
rulemaking process — time and<br />
litigation.<br />
Randi Hutchinson, center, met with the National School Transportation Association’s former<br />
Executive Director Ronna Weber, left, and NSTA lobbyist Becky Weber to discuss their regulatory reform agenda.<br />
22 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
“With rulemaking, similar to legislation, any time you put something out there, you<br />
find frequently 20 different viewpoints on something. Our democracy is set up so people<br />
can have their voice, and so, you have to give time to have a proposal drafted. You have to<br />
give time for people to submit their comments. Then you have to have time for the agency<br />
to sift through those comments. One of the things I was very pleasantly surprised at when<br />
I got here was that … the comments are taken very seriously. They tabulate them, they<br />
know how many people felt a certain way and maybe how many people were opposed<br />
to it. Comments are very, very important in the regulatory process. And I’m not sure the<br />
American public has a deep appreciation for how important they are” in the process.<br />
Communication is the one word that is key to breaking down the barrier between<br />
consumers and government, she said.<br />
“I am so burdened that there are so many Americans who feel like they are<br />
disconnected from their government. Because the American people, we are the<br />
government. I tell people my door is always open. And I preach to my colleagues every<br />
day that ‘you cannot regulate people that you do not talk to.’ You need their insight,<br />
you need their expertise. They are the ones that have to deal day in, day out, with the<br />
regulations that we have put on them from this agency. And we need to listen to them.<br />
What works? What doesn’t work? What needs to be changed? We need to be willing to<br />
listen, to be nimble, to make changes as necessary, and to make people know that there is<br />
always an open door here. And that’s certainly something I have tried to let people know<br />
in the five and a half months that I have been here. And I use these very words. I say that<br />
I have an open-door policy, that if you have a thing that you want to come and talk about<br />
with our agency, I want you to come in. I take a very collaborative approach to my job,<br />
both in working with my colleagues in the different program offices in this agency, and<br />
with our stakeholders. We have a lot that we can learn from each other, and I think we<br />
operate much better when we operate collaboratively.”<br />
As for the fact that some of the agency’s rulemakings have been litigated in court,<br />
America is a litigious society, she said, and it’s certainly the right of every citizen to litigate.<br />
She calls it one of the ways Americans can make their feelings known, just as she sums<br />
up her feelings about what lies ahead as she continues to fulfill her heart’s desire to work<br />
in Washington.<br />
“You know, I have to say when you have a passion and you know what you want<br />
to do and you find it, that one person really can make a difference — you can make a<br />
contribution, and I think that’s what keeps me going.”<br />
Randi Hutchinson listens to questions from attendees<br />
at the Transportation Intermediaries Association 3PL<br />
Policy meeting.<br />
“When you are responsible<br />
for overseeing and ensuring the safe<br />
travel of 70 percent of America’s<br />
domestic freight, you’d better get<br />
it right or you’re going to have<br />
a huge impact on the American<br />
economy.”<br />
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TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 23
FALL | TCA <strong>2017</strong><br />
A Chat With The Chairman<br />
24 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
Sponsored by<br />
So Much to Do,<br />
So Little Time<br />
Foreword and Interview by lyndon finney<br />
The past two months have been a busy time for the <strong>Truckload</strong> Carriers Association and Chairman<br />
Rob Penner with planning meetings, the Call on Washington, the Fifth Annual Wreaths Across America<br />
Charitable Gala and a successful beginning to the TCA Profitability Program. Between events, the Chairman<br />
sat down with <strong>Truckload</strong> <strong>Authority</strong> to talk about the fast pace of the past eight weeks and what has<br />
been accomplished during that time. And, he took time to reflect on industry issues such as ELDs, speed<br />
limiters, sleep apnea testing and twin 33s. Lastly, the Chairman told us what he would say if granted a<br />
meeting with Federal Motor Carrier Safety Administration Administrator designate Ray Martinez.
Sponsored by Mcleod software<br />
McLeodSoftware.com | 877.362.5363<br />
Mr. Chairman, when <strong>Truckload</strong> Carriers Association<br />
members read this Chat, you will have<br />
completed almost two-thirds of your term.<br />
Share with the membership what you believe<br />
are the major advancements you and your officers<br />
have been able to achieve and what you<br />
would still like to accomplish during the remaining<br />
four months.<br />
It has been a very busy time for TCA staff<br />
and for me. Most, if not all, of the working<br />
and planning conferences have taken place<br />
and as is always the case, each of those<br />
conferences require a lot of preparation<br />
beforehand and they always result in followup<br />
actions and activities that grow and<br />
improve the association for our members. We<br />
had our annual officers meeting in August,<br />
and that session served as a pulse check on<br />
where we are today and helped create the<br />
map of where we are going. Benchmarking,<br />
an important part of TCA’s Profitability<br />
Program, has already expanded considerably.<br />
We managed to get several more groups up<br />
and running in short order after having been<br />
stalled for several years. We have brought<br />
Jim Schoonover in to oversee education and<br />
TCA operations and he is working hard on<br />
structure and content. We have formed an<br />
advisory committee for our annual meetings’<br />
content and are well on our way to delivering<br />
our first real executive leadership track at<br />
our AGM coming up in Orlando in March. We<br />
have also committed to new technology to<br />
help staff manage membership and improve<br />
communications with our members. We got<br />
our advocacy program launched and raised<br />
over $100,000 on our first go-around,<br />
allowing us to contract Missy Edwards and<br />
Richard Sullivan to do some lobbying on our<br />
behalf. So far so good. With all that said,<br />
there is so much in front of us that I can<br />
honestly say I don’t feel like I have gotten<br />
nearly enough done. We have formed our<br />
task force on creating our TCA position paper<br />
and we need to get down to work in regard<br />
to putting some definition, not only to the<br />
charter, but to how we communicate, reach<br />
out and share with our members and with<br />
our elected officials. Getting this done is<br />
important to me.<br />
The association has just completed its first<br />
Call on Washington where members met with<br />
lawmakers and others to discuss issues of<br />
importance to the trucking industry. Share<br />
with readers the outcome of those meetings<br />
and why it is so important for TCA to be actively<br />
involved in government affairs.<br />
When we first planned our inaugural Call<br />
on Washington, we said the best timing was<br />
attaching it to our fall board of directors<br />
meetings and the Wreaths Across America<br />
fundraiser. We planned for 20 members<br />
and hoped for 25. I am extremely happy to<br />
say we had over 30 members attend. The<br />
meetings with our elected officials and their<br />
staffers were extremely well orchestrated.<br />
Our members were well prepared and we<br />
delivered a clear and consistent message<br />
on The Hill. As we debriefed during our<br />
board of directors and committee sessions,<br />
our members were all very pleased that<br />
everyone knew who we were and had<br />
a sense of what we were about, but we<br />
also understand there is much left to do.<br />
We talked about formalizing our issues<br />
and positions and making sure we leave<br />
something tangible for our elected officials<br />
to refer back to that details more than just<br />
our policy. Our meetings with the Federal<br />
Motor Carrier Safety Administration were<br />
also great, and although we are not always<br />
on the same page with how we go about<br />
things, clearly we are on the same page<br />
with our commitment to improving highway<br />
safety and on working together. Lastly, I<br />
had a meeting at the Canadian Embassy<br />
in Washington and was thrilled to learn<br />
the new guy on The Hill was well versed in<br />
NAFTA and in the trucking issues we all face.<br />
He will be a great ally as we work to improve<br />
regulations and working relationships across<br />
the board.<br />
The Fifth Annual Wreaths Across America<br />
Charitable Gala was held earlier this month<br />
in conjunction with the Call on Washington,<br />
an open house at TCA headquarters and<br />
TCA membership committee meetings. By all<br />
reports, the Gala, like those in past years, was<br />
extremely successful. Share with us the highlights<br />
of the Gala and why this has become<br />
an integral part of the Wreaths Across America<br />
campaign.<br />
I have had the privilege of attending this<br />
event four of the five times we have held it.<br />
The highlight is always the same — seeing<br />
a room filled with industry partners and<br />
esteemed guests, all together for a common<br />
purpose — to raise money for Wreaths Across<br />
America. All money raised by selling tickets to<br />
the dinner, the silent auctions and the private<br />
donations go directly toward the purchase of<br />
wreaths that will be laid on the headstones of<br />
all of the great service men and women that<br />
we have lost.<br />
Why is it important for TCA members to become<br />
involved in the effort to transport the<br />
wreaths to Arlington National Cemetery<br />
and other national cemeteries across the<br />
country?<br />
Let’s start with the simplest and most<br />
obvious answer. It is the right thing to do!<br />
We have been granted freedom and enjoy<br />
a level of security most of the world will<br />
never have. We owe it to those who have<br />
served, and those who are still serving, to<br />
show our appreciation and respect. This is<br />
a great way to do just that. Our industry<br />
is critically dependent on open borders<br />
and security for our success. Our industry<br />
employs a huge number of veterans and<br />
virtually all of our families have members<br />
who have served or who are serving.<br />
The Wreaths Across America campaign<br />
is the most prolific and successful image<br />
campaign in our industry. Your people want<br />
to be involved and they respect you for<br />
allowing them the opportunity to be a part<br />
of this great program. The appreciation that<br />
everyone in your community demonstrates<br />
toward you for participating is genuine<br />
and sincere and, most important of all,<br />
the families of those who have served,<br />
who have also made huge sacrifices, gain<br />
immeasurable strength knowing their loved<br />
ones will never be forgotten.<br />
26 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
Sponsored by Mcleod software<br />
McLeodSoftware.com | 877.362.5363<br />
In October 2015, Bill Shuster, chairman of the House<br />
Transportation and Infrastructure Committee,<br />
said the Obama administration was “not a friend”<br />
of the trucking industry. Based on its first eightplus<br />
months in office, has the Trump administration<br />
been friendly to the industry?<br />
Friendly yes, but I can safely say none of us are<br />
in this business for friends. We need to get things<br />
done. Cautiously optimistic is where my head is<br />
at right now, since we have at least been invited<br />
to the table on several occasions. On one hand, it<br />
is a pro-business government, which bodes well<br />
when you think of the infrastructure spending<br />
package and the tax changes being talked about.<br />
On the other hand, 3P funding (aka tolling) for<br />
the $3 trillion infrastructure proposal and the<br />
threat of totally unwinding NAFTA could be highly<br />
disruptive and extremely costly for our industry.<br />
Beyond that, we need to be sure F4A, ELDs, truck<br />
parking and technology advancements like driverassist<br />
vehicle technology issues are put to bed. In<br />
order for that to happen we need collaboration and<br />
cooperation from all involved.<br />
Speaking of the Trump administration, President<br />
Donald Trump recently announced his appointment<br />
of Raymond Martinez as administrator of<br />
the FMCSA. Granted an audience with Mr. Martinez,<br />
what would you tell him?<br />
Please invite the trucking industry to the table.<br />
We have the same goals — to make our highways<br />
safer and ensure all users make it home safely each<br />
and every day. Form your opinions and go forward<br />
with strategies in consultation and collaboration<br />
with the industry. We have more than our opinions<br />
to offer up; we have meaningful data and we are<br />
about to get a lot more of it with ELDs. Let’s share<br />
the data and come up with safety AND compliance<br />
strategies, not one or the other. Split sleeper<br />
berths are a prime example. We are confident<br />
that actual data will demonstrate what we as an<br />
industry have been saying all along, that allowing<br />
our drivers to take a meaningful recuperative rest<br />
break that doesn’t subtract from the 14-hour duty<br />
cycle is much safer than being forced to work up<br />
to 14 consecutive hours per day for multiple days<br />
in a row. This is just one of many examples of<br />
the issues we know we can solve together. We are<br />
here and we are wanting to work with you!<br />
The mandate requiring carriers to use electronic<br />
logging devices goes into effect in two months.<br />
Why is this mandate important to the industry in<br />
terms of safety and are TCA members ready for the<br />
mandate?<br />
I believe the vast majority of TCA members are<br />
ready for ELDs and most are truly looking forward<br />
to the implementation date. We have been our<br />
own worst enemy regarding how we manage<br />
time. It’s hard to create change at any level when<br />
we don’t accurately record the amount of time it<br />
takes to perform all of the work associated with<br />
moving a load. Trucking has always been a matter<br />
of distance AND time but we have largely ignored<br />
time, especially nonproductive time. It has never<br />
been in a driver’s best interest to accurately<br />
28 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
ecord all of their on-duty not-driving time<br />
and as such, most of our industry hasn’t<br />
made traction on managing detention times.<br />
Those who tried to pursue recovery faced<br />
losing the business to a carrier who ignored<br />
the clock. In December that changes for<br />
everyone, as you can no longer manipulate<br />
the 14-hour window. We will finally all be<br />
playing by the same rules when it comes to<br />
the measurement of time.<br />
With the implementation of ELDs, commercial<br />
vehicle enforcement is entering a new era<br />
and like any new endeavor, there will be a<br />
learning curve. What advice would you give<br />
tca carrier members, drivers and law enforcement<br />
officials about getting used to this<br />
new way of business?<br />
Many of us have been using ELDs for a long<br />
time. Law enforcement in every jurisdiction<br />
we operate in is already used to seeing ELDs<br />
and working with us on them, so I am not<br />
sure there is a learning curve for them. It all<br />
comes down to enforcement of the law. Every<br />
driver and every carrier should expect that<br />
they are subject to the enforcement of law.<br />
As a carrier, you need to really understand<br />
how your network is performing and you<br />
can’t ignore what the data is telling you. Truly<br />
understand what it means for your business<br />
and capitalize on the opportunities it presents<br />
to you. As an industry, we should expect that<br />
the data we generate from ELDs can and<br />
will be used to generate rules that actually<br />
contribute to a safer environment for all of<br />
us. We should be able to work with regulators<br />
like the folks at FMCSA to come up with laws<br />
that make sense. Using the reintroduction of<br />
split sleeper berths is an example. Right now,<br />
we have both sides speculating on what the<br />
right answer is. Well, I can tell you that using<br />
our ELD data, we can see that most drivers<br />
are constantly running up against the 14-hour<br />
clock, and they will tell you they are often<br />
tired and frustrated. They are driving more<br />
daylight hours than ever before and dare not<br />
pull over for a meaningful recuperative rest<br />
break because it will cost them productivity<br />
and ultimately lost income. We are confident<br />
the data will speak for itself.<br />
In recent weeks, the FMCSA revealed it will no<br />
longer pursue rulemakings for speed limiters<br />
and obstructive sleep apnea. Share with the<br />
membership your thoughts on these two issues.<br />
For me, speed limiters is an interesting<br />
policy. TCA policy is in support of speed limiters<br />
but I dare say that with the introduction of<br />
ELDs, I am not sure it is as big an issue as it<br />
is today. ELDs record time and distance and<br />
an inspection can easily determine if a carrier<br />
or driver has a chronic speeding problem. In<br />
our business, we have opted to handle this,<br />
ourselves, and all of our assets are already<br />
limited to 62 mph. Sleep apnea is another<br />
story. The health of our drivers is critical and<br />
I feel like we need to continue to press in this<br />
regard. We all know proper sleep is critical<br />
in combating fatigue and we need to do our<br />
part to make sure our drivers are getting that<br />
rest they need.<br />
Many in the industry feel that proponents<br />
of twin 33-foot trailers will continue to seek<br />
legislation allowing those trailers on the<br />
nation's highways. What are you hearing on<br />
this subject?<br />
Size and weight have been contentious<br />
issues for our industry forever and it’s hard<br />
to see that changing. The push for longer<br />
vehicles continues while TCA’s stance on this<br />
issue remains the same. What is needed is<br />
a full and comprehensive look at the entire<br />
transportation system with the goal to create<br />
meaningful efficiencies and improvements<br />
for all. We cannot support a change like this,<br />
where it stands to favor a few fleets at the<br />
expense of many.<br />
The move toward developing autonomous<br />
trucks appears to be gaining speed. Transportation<br />
Secretary Elaine Chao recently issued<br />
guidelines for the development of autonomous<br />
vehicles and both Daimler and Volvo<br />
are testing platooning. Share with readers<br />
what you are hearing about automation in<br />
the trucking industry.<br />
The advancements are coming fast and<br />
furious and we are in favor of adopting<br />
technologies that assist the driver and make<br />
the roads safer and more efficient wherever<br />
possible. That does not involve driverless<br />
trucks, at least not on the highways.<br />
The OEMs, including the ones you have<br />
mentioned, are not talking to us about<br />
driverless trucks, they are talking to us<br />
about driver-assist technologies. They are<br />
still building them with seats and steering<br />
wheels for a reason. We expect the role<br />
of the driver will continue to change and<br />
that this will create continued and growing<br />
opportunities for our drivers.<br />
Once the ELD mandate goes into effect is<br />
there still the chance of a lawsuit of some<br />
sort?<br />
It is the United States of America. The<br />
answer is always YES there is a threat. The<br />
facts are that there are armies of litigators<br />
combing through regulations every single day<br />
looking to find a thread that they can pull on —<br />
not to right a wrong — rather, they are simply<br />
looking to create opportunities for themselves<br />
to prosper at the expense of business. Let’s<br />
use F4A as an example. We have hundreds<br />
of millions of dollars in retroactive litigation<br />
ongoing in our industry. There are carriers<br />
being sued and judgments being granted at<br />
the state level against fleets for adhering to<br />
federal laws that have been in place for a<br />
long time. The system is broken and needs<br />
to be fixed because the entire country ends<br />
up paying for these “scams.” Having said that,<br />
we are truckers. We are resilient. The threat<br />
of a lawsuit has never stopped us from doing<br />
the right thing. Ultimately, common sense will<br />
prevail, won’t it?<br />
Thank you, Mr. Chairman.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 29
FALL | TCA <strong>2017</strong><br />
Talking TCA<br />
Jim Schoonover | vice president of operations and education<br />
BY dorothy cox<br />
The challenges facing truckload carriers are many, from recruiting and retention<br />
to keeping profitable and safe, and everything in between. But Jim<br />
Schoonover is a man with a mission, and that is to give <strong>Truckload</strong> Carriers Association<br />
members the tools they need to become successful and to stay that<br />
way, come what may.<br />
“The biggest issue right now, I think, is the hiring and retention of drivers;<br />
that’s first and foremost,” said Schoonover, vice president of operations and<br />
education at TCA.<br />
“We’ve offered an event and webinars on this topic and we’re looking at<br />
different ways that we can continually deliver support on an ongoing basis. …<br />
We want to make sure we’re getting qualified people who stay in the driving<br />
realm. I think that’s first and foremost on carriers’ minds.”<br />
“I can’t speak for any one carrier,” he continued, “but I think everyone in<br />
the carrier industry is aware there are some who are successful at recruiting<br />
and retaining and there are others who struggle.” And it’s important not just<br />
to see what works, but “measuring your effectiveness. That’s what we’re interested<br />
in, and getting out there and teaching” how it’s done.<br />
“From there,” he said, “it’s honing and maintaining that level of profitability<br />
that we know these carriers need to sustain their businesses.”<br />
That, he said, “is our primary focus. … It’s under that total umbrella of<br />
improving and maintaining the profitability across the entire carrier. It’s a big<br />
umbrella and we’re certainly doing our best to explore and look at what those<br />
carriers’ needs are and building programs that address them.”<br />
There are many components to profitability, however.<br />
“There are so many components that tie into that level of being effective or<br />
profitable that need to be balanced,” Schoonover explained, “and we want to<br />
help those carriers understand all the components and some of the strategies<br />
that can be put in place to hone each of the business units that are under the<br />
rooftop of the carrier.”<br />
Given the number of regulations and amount of government oversight as<br />
well as the need for carriers to train and develop new and existing staff, he<br />
said it’s imperative that member carriers take advantage of the courses being<br />
made available. “TCA,” he said, “is striving to become the primary resource<br />
carriers look to for the development of managers and executive level staff.”<br />
Another challenge, he said, “is to make sure students coming out of high<br />
school or college know about the carrier organizations that are out there.”<br />
It’s a matter of “explaining all the aspects of the industry that people can fit<br />
into, whether it’s a four-year degree, a two-year degree or whether it’s a high<br />
school diploma. What is the potential fit for a person with any one of those<br />
qualifications that might work for them as a career launch or as a long-term<br />
career?”<br />
Some carriers have made a concerted effort to hire more women, minorities<br />
and younger people of both sexes.<br />
“I personally haven’t seen a push toward a unique individual type,”<br />
Schoonover said, “but I do think the skills overall, how we recruit, how we<br />
retain, those things are being looked at. It’s not so much designating a specific<br />
demographic to go after as it is how we can address all of those needs and<br />
make this look like the best place for a person to fit.”<br />
Schoonover — who came to TCA in June of this year — comes from a background<br />
in both education and business, so it’s not surprising that he finds his<br />
position at TCA to be “a good fit.”<br />
Growing up in the small community of Elkland, Pennsylvania, afforded<br />
him the opportunity to be involved not only in basketball, soccer, and track<br />
and field throughout his school career from Clark Wood Elementary School<br />
to Elkland Area High School, but to be active in his church, to earn spending<br />
money with a paper route and to work “behind the scenes” at his parents’<br />
small diner called Bill’s Drive-In. He also worked at family-owned dairy farms<br />
scattered across the valley and his duties included milking cows, feeding the<br />
animals and bailing hay for the livestock. There was also a big garden in his<br />
backyard to tend, which he said, helped “support the eating habits of a family<br />
of eight.”<br />
“I was a pretty active kid,” he added. “The town was fairly small so there<br />
were a lot of things to be involved in. We were very active at our church [St.<br />
Thomas Catholic Church] when I was younger, whether it be an acolyte on<br />
Sunday or attending various functions.”<br />
At the drive-in, where the fare included pizza, subs and ice cream — “simple<br />
diner food” — he wasn’t old enough to wait tables but did whatever was<br />
needed “to support what they did, whether it was running to the food supply<br />
store to pick up items with my dad or taking the additional ice cream out of the<br />
ice cream machine and making as many ice cream sandwiches as we could to<br />
sell the next day. As kids, we were pretty visible in the community.”<br />
His father, the late William Schoonover, worked for Ingersoll Rand and was<br />
a drill press operator at a foundry and also worked for A&P Grocery at their<br />
headquarters at Elmira, New York. His mother, Loretta Schoonover, managed<br />
the household and the six children, and later became a case worker for Tioga<br />
County Head Start.<br />
She still resides in Elkland and Schoonover said he and his son Lucas, 22,<br />
and his two brothers and three sisters travel back to Elkland as much as possible<br />
to visit.<br />
He is engaged to Claire Zuskin and a wedding is planned for the spring of<br />
2018.<br />
Schoonover was born in Corning, New York, on June 12, 1965. Elkland is<br />
30 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org<br />
TCA <strong>2017</strong>
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 31
Jim’s parents, Loretta and William Schoonover<br />
Jim Schoonover’s daughter, Peyton, and son, Lucas<br />
right on the border of upstate New York and<br />
their home was in dairy country — very pretty<br />
country, he said — and for a time Elkland was<br />
known for its leather tanning industry. “That<br />
was their claim to fame until the mid ’70s, when<br />
the tanning factory was destroyed by fire.”<br />
Not surprisingly, “We certainly got exposed<br />
to the business end of things from a very young<br />
age,” Schoonover said. And growing up he initially<br />
thought he would go into business.<br />
“I wanted to operate my own business, so in<br />
college (Mansfield University of Pennsylvania) I<br />
majored in business administration and hoped<br />
to get into accounting and go that route.”<br />
While in college, Schoonover spent his summers<br />
working for the Easter Seals Society and<br />
became enamored with teaching. “After working<br />
with them for some time I decided I wanted<br />
to go into education and teach.”<br />
He switched majors from business, to education<br />
after two years at Mansfield and “I ended<br />
up getting a degree in education and then focusing<br />
on special education and working with<br />
kids with special needs.”<br />
Also while in college, he joined the Army Reserves<br />
and spent six years as a reservist.<br />
Following graduation in 1988, he went to<br />
Hornell, New York, near the Finger Lakes area,<br />
and taught special-needs children in middle<br />
school for three years. He then was hired by Osbourn<br />
Park High School in Prince William Country,<br />
Virginia, to teach students with disabilities.<br />
The administration there liked what they<br />
saw, and promoted Schoonover, putting him in<br />
charge of special education at the school.<br />
“I was there for about 10 years and then I<br />
began working on my master’s degree in educational<br />
leadership,” he said.<br />
It was during that time he learned of a job<br />
with the National Automobile Dealers Association<br />
(NADA) Academy, in McLean, Virginia,<br />
working with current and future operators of<br />
automobile and truck dealerships.<br />
According to the Academy’s website,<br />
“These programs feature the latest in industry<br />
trends and developments, while also being<br />
deeply rooted in the fundamentals needed to<br />
operate a successful and profitable automotive<br />
business.”<br />
At the Academy, he taught students computer<br />
applications as they relate to automotive<br />
and heavy truck dealerships to analyze their<br />
profitability.<br />
“NADA’s Academy works with both automotive<br />
dealers and heavy commercial truck<br />
dealers,” he said. “They have classes for both<br />
of those. It’s all about franchised dealers in either<br />
one of those areas” and “in both they train<br />
in profitability in all of their individual business<br />
units.”<br />
It was a marriage of Schoonover’s interests<br />
in both teaching and business, but going from<br />
working with special needs children to working<br />
with adults “was an adjustment.”<br />
Elaborating, he said, “The strategies were very<br />
similar as far as the instructional approach from<br />
a teacher’s perspective. But I needed to learn<br />
the new content, to get up to speed in retail operations<br />
and enhance my computer skills, as well.<br />
Those were the greatest challenges that I had.<br />
“As far as the classroom instruction, the<br />
adult education program, that particular component<br />
of it was very, very different and a challenge<br />
and a new aspect of education I hadn’t<br />
gotten to touch before.<br />
… It was an interesting spin as far as my instructional<br />
career.”<br />
Within his instructional position at NADA, he<br />
Q & A With Jim Schoonover<br />
DATE AND PLACE OF BIRTH: Corning, New York,<br />
July 12, 1965<br />
MY TRADEMARK EXPRESSION IS: Absolutely!!!<br />
MOST HUMBLING EXPERIENCE: At the age of 20 I had<br />
the experience of being in Honduras during my service with<br />
the U.S. Army. The living conditions, the gratitude, and the<br />
appreciation the locals demonstrated for those things we often<br />
take for granted had a profound effect<br />
I HAVE A PHOBIA OF: Snakes<br />
MY GUILTY PLEASURE: My guilty pleasure is mashed<br />
potatoes<br />
THE PEOPLE I’D INVITE TO MY FANTASY DINNER<br />
PARTY: I’d invite family members lost over the years to<br />
capture more of the history that created the foundation for the<br />
family we are today<br />
MY GREATEST PROBLEM AS A PROFESSIONAL IS:<br />
Patience, patience, patience<br />
I WOULD NEVER WEAR: a Pittsburgh Penguins jersey<br />
A GOAL I HAVE YET TO ACHIEVE: To complete a Century<br />
cycling ride<br />
THE LAST BOOK I READ: “The Good Soldier”<br />
LAST MOVIE I SAW: “Get Out”<br />
MY FAVORITE SONG: “What It’s Like”<br />
MY PET PEEVE: Horn honkers in intersections<br />
THE THING ABOUT MY OFFICE IS: I haven’t settled in yet<br />
ONE WORD TO SUM ME UP: Benevolent<br />
32 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
enjoyed the integration of technology and instruction, and “that’s when I met<br />
[TCA President] John Lyboldt. He’d come on board and the position of directorship<br />
had opened up and John appointed me as interim director for a year<br />
and then the following year [2009] I became director” of the Academy.<br />
In that position, his duties included directing instructional and administrative<br />
staff and leading curriculum content revision efforts while meeting revenue<br />
goals exceeding $4 million annually.<br />
He had no idea his work at NADA would prepare him for his career at TCA,<br />
where he’s on a fast learning track and ahead of the curve.<br />
Before TCA, “my points of reference were the heavy commercial truck<br />
dealers from the trucking association, so I had worked together with the dealers<br />
but I hadn’t worked with business owners from the carriers’ side, so this<br />
has been a good experience,” he said.<br />
“I’ve had the opportunity to be at a carrier’s site for a couple of days and<br />
it’s been eye-opening and very, very rewarding and educational. It’s just been<br />
a great experience. I’m starting to put together some of those pieces that I<br />
need to … take the educational programs that are here even further forward,<br />
so TCA is looked at as the leading source of the educational needs out there.”<br />
He’s already learned that “if it’s on our table or we’re using it, whatever the<br />
A Schoonover family portrait in 2015 for Jim’s parents’ 60th wedding anniversary<br />
case may be, chances are it came on a truck.”<br />
And he’s excited that the story of truckload is being told.<br />
He’s seen that in trucking, it’s “about solving problems and about supporting one another in the business<br />
and helping each other survive and about educating those who impact what we do on a day-to-day basis,<br />
whether it’s before a legal group, a regulatory group or on Capitol Hill, whatever the case may be.<br />
“Definitely, we want to get the word out to let others know what we do and how much it impacts not just<br />
the drivers, or the carrier owners, but also the economic issues we face here as a country.”<br />
In the early spring of this year Lyboldt called Schoonover in to pick his brain about how TCA’s educational<br />
programs might be tweaked or changed.<br />
“I had met with John’s team before there was an opening,” he said, “and we had talked about opportunities<br />
for growth or enhancements within the educational aspect. He asked me what ideas or recommendations<br />
I would have for the team.<br />
“After meeting with John’s team, I had a basic knowledge of what it was they offered educationally and<br />
where they were looking to expand. So, when the opportunity became available, it wasn’t a difficult decision.”<br />
“There are so many ways that we touch people and make an impact on individuals,” he said. “I’d like to be<br />
remembered as somebody who’s made a difference. Someone who has impacted lives and … makes an impact<br />
in a way that helps people grow.”<br />
And to the very best of his ability, he’s doing that right now.<br />
Jim Schoonover and his fiancé, Claire Zuskin<br />
The <strong>Truckload</strong> Carriers Association<br />
welcomes companies that<br />
joined our association in<br />
June and July.<br />
August <strong>2017</strong><br />
ASR Solutions, LLC Pasha Trucking, LLC<br />
Booker Transportation Services, Inc.<br />
September <strong>2017</strong><br />
Tenney Group<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 33
TCA Honors America’s<br />
top rookie<br />
By Klint Lowry<br />
Daniel Shonebarger is a family man with a plan, and his plan is<br />
moving along more quickly than he could have hoped for when he<br />
signed on with Melton Truck Lines in June 2016.<br />
His first year in the business has been a heck of a ride. Not only<br />
was Shonebarger named Trucking’s Top Rookie, he is also a top-three<br />
finalist for the Transition Trucking: Driving for Excellence Award, presented<br />
each year to an American veteran rookie driver who’s successfully<br />
moved from active duty to driving for a commercial fleet.<br />
Back home in Columbus, Georgia, Shonebarger and his family recently<br />
marked his first year in the business by moving from the apartment<br />
they’d outgrown into their first house.<br />
Every so often in sports you’ll get that “rookie phenom” who takes<br />
the league by storm, or in Hollywood, the actor who lands the perfect<br />
role and becomes a “breakout star.” But then you hear their stories,<br />
and it always turns out it took years of preparation to become an<br />
overnight sensation.<br />
That’s how it went for Shonebarger, 36. He’s always been a<br />
steady-as-she-goes, best-foot-forward kind of guy. He already had<br />
those qualities when he joined the Navy in 1999 fresh out of high<br />
school, and he developed them in what would be a nine-year hitch.<br />
“I was a storekeeper,” he said. “It was basically warehouse and<br />
supply.” The job appealed to his nature. He likes to half-jokingly admit<br />
he’s “always been a little bit OCD.” But he found he has a real knack<br />
for logistics and organization.<br />
In 2002, he met his wife Jessica and her son Aaron, who was five<br />
at the time. Their daughter Danica — a combination of “Daniel” and<br />
“Jessica” — arrived to round out the family two years later.<br />
The family followed Daniel’s military career, first in Hawaii, then<br />
in Mexico. In his downtime, Shonebarger made being a dad his main<br />
pastime. When Aaron joined Little League, he became a coach. When<br />
Danica went to nursery school, he became a school volunteer.<br />
That’s his approach to life in general. If you’re going to be involved<br />
in something, be involved all the way.<br />
After leaving the Navy, he decided to pursue a truck driving career.<br />
In 2010, he signed on with Prime, Inc. and started working toward<br />
his CDL. He liked the work, but after six months, he decided the kids<br />
were a little too young for him to be away that much.<br />
Shonebarger went back to warehousing for the next six years.<br />
Today, he sees those years as an advantage to him as a driver. When<br />
he makes pickups and deliveries, he can relate to the people on both<br />
ends of the run. He can empathize with their problems, speak their<br />
language. That kind of harmony can make life a lot easier for everyone.<br />
He liked warehousing, but driving was his dream. In 2016, he and<br />
Jessica decided the time felt right to go for it.<br />
“I think the biggest thing for me was being confident and comfortable<br />
that I could be out,” he said. “It was really up to my wife. I told<br />
her, ‘it’s up to you honey.’ She has to bear the brunt of the house, the<br />
kids and all those things.”<br />
Once he got the nod from Jessica, he was ready to do it, but he<br />
was going to do it right.<br />
“We planned for six months before I even went to driving school<br />
to make this career change,” he said. “I didn’t want it to be spur of<br />
the moment, ‘let’s go into trucking,’ because that’s what happened<br />
in 2010.”<br />
He enrolled at the Georgia Trucking Academy, and graduated on<br />
May 22, 2016. Three weeks later he was working at Melton.<br />
Since being named Trucking’s Top Rookie, people have been asking<br />
Shonebarger what he thinks the key has been to his early career<br />
success. It’s forced him to step back and Monday-morning quarter-<br />
A little more than a year into his driving career, the trucking lifestyle<br />
has agreed with Trucking’s Rookie of the Year Daniel Shonebarger<br />
(left) and his family: wife Jessica; daughter Danica, 13;<br />
and son Aaron, 21.<br />
back himself a little more than he otherwise might.<br />
A lot of it comes down to attitude, he offers. When he started, he<br />
consciously tried not to have any preconceived notions, to take the job<br />
as he found it, fully committed to succeed.<br />
“I’ve always been mature,” he said. “Plus going in the military, that<br />
really wakes you up to real life.”<br />
Waiting those six years may have helped, too, he said. He got a little<br />
older and wiser, a little more confident and a lot hungrier to succeed.<br />
With a smile in his voice, he added that the touch of OCD has come<br />
in handy, too.<br />
“If there’s one thing I see in myself, it’s organization, attention to<br />
details,” he said. “You got to be able to pick loads up and deliver them<br />
on time, all the time. I postpone the need of myself for the needs of the<br />
load. The load comes first and that’s really my mentality.”<br />
He’s happy at Melton, but Shonebarger believes he’s cut out to be an<br />
owner-operator. That’s the goal now. With his experience and his affinity<br />
for organization and logistics, he loves the idea of handling the business<br />
side of things.<br />
“That’s something I’m trying to put together now.”<br />
If he wins the Transition Trucking award, it will be a huge leap forward.<br />
First prize includes a fully loaded Kenworth T680 Advantage with<br />
a 76-inch sleeper and Paccar MX-13 engine, worth $155,000. If he<br />
doesn’t win, as a top-three finalist he’ll receive $10,000. That, combined<br />
with the $10,000 he got as Trucking’s Top Rookie will make for a<br />
nice down payment.<br />
“So I’ve got Plan A and Plan B, and I’m going to succeed a whole lot<br />
earlier than I thought,” he said.<br />
“The ride just keeps going, and I’m ready to take it wherever it<br />
goes.”<br />
34 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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Hurricane<br />
Help<br />
WHETHER IT’S HURRICANES,<br />
TORNADOES OR FLOODING, TRUCKING<br />
STEPS UP TO THE PLATE, HITS A HOMER.<br />
By Dorothy Cox<br />
A group of people trying to evacuate southern Florida had been<br />
waiting hours at a gas station for enough fuel to get them inland, away<br />
from the worst of Hurricane Irma. Finally, they saw an 18-wheeler<br />
coming around the corner with a bulk fuel delivery and everybody stood<br />
up and applauded.<br />
The story “brought tears to my eyes; I just love this industry so<br />
much,” said Phil Byrd, president and CEO of Bulldog Express. “Trucks<br />
don’t just make a pickup or delivery, we make a difference.”<br />
That might be just a slogan for someone else. But with a company<br />
based in Charleston, South Carolina, part of “hurricane alley,” Byrd knows<br />
firsthand the disruptions hurricanes, floods and tornados bring to people’s<br />
lives, homes and businesses. Days are spent without food, electricity, clean<br />
clothes, a hot shower and creature comforts most of us take for granted.<br />
Bulldog is part of Daseke, North America’s largest owner and<br />
consolidator of flatbed and specialized transportation, with a combined<br />
fleet of more than 3,800 trucks and 8,200 flatbed and specialized trailers.<br />
Flatbeds and open-deck trailers deliver building materials and more,<br />
so Daseke companies have been kept hopping during hurricane season,<br />
Byrd said.<br />
“I’m not aware of any [Daseke carriers] that haven’t been involved<br />
in some shape or form” in relief efforts, he said, from acting as<br />
a collection site for relief goods, like Hornady Transportation, in<br />
Monroeville, Alabama, to donations from WTI Transport client Ziegler<br />
Meat, which were delivered by WTI (of Tuscaloosa, Alabama) to a food<br />
bank in Houston for free.<br />
For a while, people like the folks in Florida who cheered the arrival<br />
of gas for their cars knew how essential trucks and the people who<br />
drive them are. But with time, that “dulls,” said Byrd, as things return to<br />
normal. Yet, largely unnoticed, trucking continues to step up to the plate<br />
when disaster strikes.<br />
No carrier knows that better than FTC Transportation, Inc., the<br />
exclusive freight hauler for Feed the Children.<br />
“Everybody jumps in at the beginning and then after media<br />
attention fades, assistance fades,” said Greg Garen, president of FTC<br />
Transportation. “After assistance fades, we’re still delivering loads and<br />
helping them out.”<br />
FTC Transportation delivered 39 loads of cleaning supplies, clothing,<br />
nonperishable food and ready-to-eat meals such as tuna or canned chili<br />
and a lot of other supplies to Texas towns hit by Hurricane Harvey and<br />
took 18 loads to Florida, Garen said.<br />
They also hauled relief items to various U.S. ports and to a plane at<br />
Memphis, Tennessee, that was filled with items for Puerto Rico. They<br />
hauled similar items to the Mexican border, where they were loaded on<br />
trucks bound for areas in Mexico devastated by the recent earthquake.<br />
FTC Transportation is a wholly-owned subsidiary of Feed the<br />
Children, formed in 1979. “They needed a way to transport donations<br />
and had relied on donated transportation. We started trucking in 1986<br />
and ever since we’ve been their core carrier. They’re our primary<br />
responsibility,” Garen said.<br />
They also help victims of devastation caused by fires out West and<br />
areas hit by tornadoes by hauling tents, sleeping bags, water, toiletry<br />
items and other sorely needed goods.<br />
Feed the Children has distribution centers across the country stocked<br />
with the help of a variety of corporate sponsors.<br />
When not hauling loads for Feed the Children, FTC hauls loads for<br />
other customers but with this hurricane season, “we’re very busy,”<br />
Garen said.<br />
He added that “our drivers stay here” because “they get more<br />
than a paycheck, they get that reward for doing good in addition to a<br />
paycheck.”<br />
Curt Reitz, president of Contract Transport Services, LLC in Green<br />
Bay, Wisconsin, didn’t hesitate to volunteer the carrier for help after<br />
Hurricane Harvey when asked by Green Bay police. The Green Bay<br />
community stepped forward by donating groceries, water, shovels,<br />
brooms, diapers, baby formula and dogfood, among other items and<br />
“what started as two trailers ended as seven trailers” full of new<br />
items, Reitz said.<br />
Willie Peebles, a driver for WTI Transport of Tuscaloosa, Alabama, prepares to<br />
haul several thousand dollars worth of meat from Ziegler Meat to a Houston food<br />
bank for hurricane relief efforts.<br />
36 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
The road to<br />
protecting<br />
CTS drivers Frank Comeau, left, and Barry Meyers<br />
assist with unloading supplies for Hurricane Harvey<br />
victims at Bread of Life in Houston.<br />
your fleet<br />
Instead of getting bogged down by going through government<br />
red tape with FEMA, “we reached out to local police departments<br />
down there,” Reitz said.<br />
He said CTS has wrapped trucks depicting police, all five<br />
branches of the military, EMS and fire departments, giving<br />
“visibility to other causes.”<br />
Of course, hundreds of other carriers and drivers nationwide<br />
have also provided relief to hurricane victims, not to mention carrier<br />
employees and drivers who have had their own homes flooded.<br />
Carriers, themselves, have been flooded, as well. Bulldog lost<br />
power for two and a half days but ran on a backup generator,<br />
Byrd said. “We had some employees whose homes flooded from<br />
water surges; others’ homes were damaged by trees from the<br />
high winds and there were electrical power outages. We were<br />
personally impacted by Irma, for sure.”<br />
With the economy picking up, capacity is tightening and turnover<br />
is increasing, “so these problems impact everyone in trucking,”<br />
Byrd said. “Then you add in humanitarian relief. It requires you to be<br />
efficient and use your capabilities in a wise way.”<br />
Despite being squeezed from all sides, “trucking always meets<br />
the demand,” Byrd said. “We’re resilient.”<br />
For carriers that, like Bulldog, are in areas prone to flooding,<br />
there has to be an exit plan, he said.<br />
His company is ISO certified and able to service customers with<br />
critical needs and protect precious cargo — often high-dollar<br />
cargo — by moving it farther inland if need be.<br />
Days before Irma, he said, there were company meetings<br />
morning and night to perfect a strategy to protect assets and<br />
cargo, exact evacuations and continue operations from a remote,<br />
inland location like Atlanta or Ashville, North Carolina.<br />
“We weren’t just waiting for the storm to happen. We knew<br />
where personnel were going and we were taking capabilities to<br />
do our duties remotely. We moved equipment and cargo inland to<br />
protect it from the path of the hurricane. There are time-sensitive<br />
schedules in noneffected zones and they expect continued<br />
service.”<br />
From the time a hurricane is forecast to hit, to the time it makes<br />
land, to its aftermath, it’s an exhaustive process for hurricane<br />
victims, Byrd said.<br />
It would seem trucking might feel beleaguered by the cycle of<br />
storms.<br />
That’s where a family of companies comes in handy.<br />
“We collaborate among our family” of carriers, he said. Although<br />
“we run autonomous operations we’re very connected and depend<br />
on our sister companies. When one company is in need, every<br />
other Daseke company is there to help. That’s unique.”<br />
“You can’t take things for granted with a Category 3 storm,” he<br />
added.<br />
www.<strong>Truckload</strong>.org | TRUCKLOAD AUTHORITY 37<br />
Transportation Insurance<br />
Specialists Since 1970<br />
888-313-3226 www.ecbm.com<br />
Offices in PA & MD
5 th Annual<br />
WREATHS ACROSS AMERICA<br />
Charitable<br />
Gala<br />
In<br />
Review<br />
2<br />
3<br />
1<br />
4<br />
On October 11, trucking industry executives from across the U.S. and<br />
Canada gathered at the Gaylord National Resort and Convention Center just<br />
outside Washington, D.C., for the <strong>Truckload</strong> Carriers Association’s Fifth Annual<br />
Charitable Gala benefiting the nonprofit organization Wreaths Across America<br />
(WAA).<br />
The Gala, hosted by Freightliner and Pilot Flying J, along with sponsors<br />
DriverFacts, Randall-Reilly and TravelCenters of America and Petro, raised<br />
$73,583 to support WAA’s annual holiday mission.<br />
“Tonight, we’re all here to celebrate and to help the Worcester family and<br />
Wreaths Across America reach their goal of laying a wreath of remembrance on<br />
every [gravestone] of every service man and woman across the country,” said<br />
TCA Chairman Rob Penner.<br />
Morrill and Karen Worcester began what would become Wreaths Across<br />
America in 1992 when they brought surplus wreaths from their wreath<br />
company in Maine to Arlington National Cemetery. Ever since that initial<br />
gesture, members of the trucking industry have been deeply involved in helping<br />
National Wreaths Across America Day become a national event.<br />
“The service of TCA members, in combination with others in the trucking<br />
industry, has grown exponentially, from 30 loads hauled in 2008 to 450 loads<br />
hauled in 2016,” said TCA President John Lyboldt. “It’s moving to see, year<br />
after year, how the trucking industry comes together to support the Worcester<br />
family and Wreaths Across America’s mission to remember, honor, and teach.”<br />
After the introduction and presenting of the colors, artist and vocalist Joe<br />
Everson did a little painting and vocalizing in his presentation of the “Star<br />
Spangled Banner.” As he sang the national anthem, Everson applied splotches<br />
of paint to what appeared to be an abstract image on a canvas. Then during<br />
the last two lines of the song, he flipped the painting over and the image was<br />
instantly recognizable as the raising of the flag at Iwo Jima. As he sang, “… and<br />
the home of the brave,” he took a specially prepared brush and added the red<br />
and white stripes of the flag with a single swipe.<br />
The painting wound up drawing the highest silent auction bid of the night,<br />
$5,258, by Mark Hazelwood with Professional Driver Agency.<br />
Another Everson painting, “American Farm,” fetched a bid of $1,900 from<br />
Penner.<br />
All told, the silent auction raised $15,448. Guests also paid to have their<br />
pictures taken in a photo booth sponsored by DriverFacts. Another 47 guests<br />
bought “swag grab” bags of WAA memorabilia, sponsored by TravelCenters of<br />
America and Petro. There was also the Dog Tag Fundraiser, in which participants<br />
received one commemorative dog tag printed on-site and one dog tag printed<br />
in the name of a loved one who had served.<br />
The largest pledge of the evening was a $50,000 donation from the National<br />
Association of Independent Truckers, NAIT’s insurance partners TransGuard,<br />
and IAT Insurance Group. The pledge matched NAIT’s donation a year ago.<br />
Among the speakers was Sue Pollard, the <strong>2017</strong>-18 president of American<br />
Gold Star Mothers, Inc. “We’re an organization that no one knows about and,<br />
truthfully, no one wants to belong to,” said Pollard, whose son, Army Spl.<br />
Justin Pollard, died in Iraq in December 2003.<br />
“The families will always remember their children, but they worry that you<br />
won’t,” she said, adding that the simplest tribute that can be paid is to “say their<br />
names. Say their names out loud.”<br />
Later, the keynote speaker, retired Air Force Col. Mark Tillman, entertained<br />
the crowd with stories from his stint as commander of Air Force One from<br />
2001 to 2009. Tillman described flying with then-President George W. Bush on<br />
September 11, 2001, as accurate and inaccurate reports of what was happening<br />
38 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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on the ground and of potential threats to the<br />
presidential plane came in throughout the day.<br />
Money raised at this year’s Gala will<br />
go toward producing about 1.6 million<br />
remembrance wreaths that will be delivered<br />
on Saturday, December 16, to Arlington and<br />
1,500 other veterans cemeteries around the<br />
country.<br />
The ultimate goal, Morrill Worcester told<br />
the crowd, is to reach the point where every<br />
veteran’s grave gets a wreath every year. At the<br />
rate Wreaths Across America is growing, that<br />
should happen in about 11 years.<br />
“That’s only about 6,800 truckloads, so<br />
that’s not too bad,” he said. “We couldn’t do<br />
what we do without the trucking industry.”<br />
For more information about Wreaths Across<br />
America and National Wreaths Across America<br />
Day, visit www.WreathsAcrossAmerica.org.<br />
To volunteer equipment or driving services,<br />
or to sponsor a load to haul the wreaths, visit<br />
www.<strong>Truckload</strong>OfRespect.com.<br />
1. Harpist Meghan Kathleen Davis provides a<br />
lush ambience for the Gala’s reception.<br />
2. Wreaths Across America Chairman Wayne<br />
Hanson reads the names of veterans submitted in<br />
the Dog Tag Fundraiser.<br />
3. Brenda Dittmer, vice president of Weinrich<br />
Truck Line, Inc., discusses how her company gets<br />
involved with Wreaths Across America even as a<br />
tank line.<br />
4. TCA President John Lyboldt welcomes Gala<br />
attendees and discusses TCA’s relationship with<br />
Wreaths Across America.<br />
5. The Gala’s keynote speaker, Colonel Mark<br />
Tillman, Commander of Air Force One from 2001-<br />
2009, details the harrowing hours flying President<br />
Bush during the September 11 attacks.<br />
6. TCA Chairman Rob Penner grins during the<br />
Gala.<br />
7. Sue Pollard, <strong>2017</strong>-18 president of American<br />
Gold Star Mothers, tells the story of her son<br />
Specialist Justin Pollard, and the importance of<br />
remembering every single fallen soldier.<br />
8. TCA Immediate Past Chairman Russell<br />
Stubbs speaks with TCA President John Lyboldt<br />
at the Gala’s reception.<br />
9. Sgt. Maj. Scott Wilder and Lt. Col. Katresha<br />
Bailey after the Gala.<br />
10. Lt. Col. Sid Taylor, chaplain of Arlington<br />
National Cemetery, blesses the meal.<br />
11. Participants in the Dog Tag Fundraiser<br />
received a commemorative dog tag and had<br />
one printed in memory of a veteran to be placed<br />
onto the Remembrance Trees in Columbia <strong>Fall</strong>s,<br />
Maine.<br />
12. Karen and Morrill Worcester pose with<br />
Wendy Hamilton, senior manager, sales and<br />
marketing at Pilot Flying J.<br />
13. Karen and Morrill Worcester address the<br />
crowd.<br />
14. Ken McCullough, general manager –<br />
northeast region of Freightliner Trucks, introduces<br />
Sue Pollard.<br />
15. The Gala was hosted by Pilot Flying J and<br />
Freightliner Trucks, and sponsored by DriverFacts,<br />
Randall Reilly, and TravelCenters of America and<br />
Petro.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | TRUCKLOAD AUTHORITY 39
Hello, Washington<br />
<strong>Truckload</strong> knows more than a thing or two about the business of trucking. And it was<br />
that very point that prompted members of the <strong>Truckload</strong> Carriers Association to hold some<br />
75 meetings with members of Congress October 10 to educate legislators and other decision<br />
makers about truckload and to discuss the segment’s most pressing issues.<br />
It was an opportunity to meet directly not just with members of Congress, but also with<br />
key congressional staff, federal regulators, as well as Canadian colleagues — to literally be<br />
“the voice of truckload.”<br />
The reaction to this truckload juggernaut, also known as Call on Washington, has been<br />
beyond positive.<br />
“We had upwards of 43 visits and 32 people in town,” said TCA Vice President of<br />
Government Affairs David Heller. “And the good news is that Congress has been real<br />
receptive to it and I think our meeting success rate is about 95 percent, which is fantastic.<br />
We’ve shot the moon over that.”<br />
“ … We’re the leaders in the industry and that’s what we’re talking about,” he added.<br />
Load One CEO John Elliott echoed Heller’s comments, calling the effort “a great success.”<br />
Elliott added that “the needs of truckload were directly addressed for the first time on Capitol<br />
Hill.”<br />
Susan <strong>Fall</strong>, president and founder of Launchit Public Relations, urged attendance at future<br />
meetings:<br />
“I’ve been working with suppliers in the industry for 25 years and this is the first time I’ve<br />
done a Call on Washington. If you have an inkling of interest in our industry and want to<br />
really understand what matters to carriers then you should participate in this. I’ll participate<br />
every year now.”<br />
40 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
There was, of course, some education that had to take place.<br />
The day began with a briefing on the state of the 115 th Congress<br />
and TCA’s policy positions, followed by one-on-one conversations with<br />
lawmakers and staffers.<br />
“There’s been a certain level of education, explaining to them the<br />
differences in the industry, the fact that there’s an LTL side of the house and<br />
a TL side of the house, and that the majority of the industry is truckload,”<br />
said Heller.<br />
“Make no bones about it, that’s where the majority of the freight is,” he<br />
added. “There are probably 500,000 truckload carriers out in the world,<br />
today, whether that’s one- to two-truck operations or a 20,000-tractor fleet.<br />
Almost all of those have started from small businesses and that’s our story.”<br />
That particular story hadn’t been told before, but now D.C. decisionmakers<br />
are hearing about trucking, and truckload, in particular, from a<br />
business perspective, he continued.<br />
TCA members also met with representatives of the Federal Motor Carrier<br />
Safety Administration in what was deemed “a very productive discussion.”<br />
In addition, TCA members from Canada visited with Transport Canada<br />
staff at the Canadian Embassy for some in-depth conversation, and “given<br />
the numerous encouraging outcomes that occurred, it is evident that there<br />
will be opportunities for further ventures between the two parties,” stated a<br />
TCA report.<br />
TCA members also stepped up to the plate by sending some 200 letters<br />
to Capitol Hill on why ELDs shouldn’t be delayed and why the industry<br />
needs regulators to move forward with the December 18 compliance date.<br />
Although President Donald Trump’s administration has taken a probusiness<br />
stance, his deregulation platform has been a knotty problem for<br />
trucking to untangle.<br />
Under former President Barack Obama’s administration, there were<br />
more regulations issued than ever before, but the flip side of the coin is<br />
that “to be fair, there are some regulations out there that we truly do need,”<br />
Heller said, “like ELDs.” A rulemaking on sleep apnea is also needed, he said,<br />
because it would clear up the “ambiguity” of the guidance now in place.<br />
In fact, he said, the trucking industry has been far ahead of the<br />
government in regulating itself in certain areas. Take the drug and alcohol<br />
clearinghouse, for example.<br />
“We have a responsibility to be safe and our being so far ahead of the<br />
governmental curve has shown that we as an industry have the ability to<br />
act in a safe manner and we’re using that responsibility to use things like<br />
drug and alcohol testing and hair testing. As an industry, we are a much<br />
larger collection of experts now than we ever have been, and that’s the<br />
responsibility that our industry has taken up and has been successful at<br />
doing,” he noted.<br />
“Remember that the basic premise of trucking is delivering freight and<br />
doing so safely,” Heller said, adding that TCA has been able to communicate<br />
to congressional leaders and staff that truckload is doing just that. “We’ve<br />
had witnesses on the Hill on autonomous vehicles, on truck size and weight,<br />
truck safety initiatives” and more, he pointed out.<br />
With everything pertaining to the trucking industry, “we have experts<br />
that have done it,” Heller said, “and it’s about time that we started being<br />
listened to.”<br />
The October 10 Call on Washington was “an opportunity to tell our story<br />
and we took it,” he added, and if the response was any indication, “we’re<br />
being heard.”<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | <strong>Truckload</strong> <strong>Authority</strong> 41
Health Fairs<br />
During National Truck Driver Appreciation Week (NTDAW) September<br />
10-16, the <strong>Truckload</strong> Carriers Association, in conjunction with Rolling<br />
Strong, sponsored eight free driver health fairs at selected TravelCenters<br />
of America/Petro Stopping Centers nationwide.<br />
A total of 228 drivers were seen, with 163 having bio checks or detailed<br />
coaching by a Rolling Strong CDL wellness coach and two having glucose<br />
checks. Several drivers received some very important health information<br />
from dangerous health readings. Eight FIT Systems were given away to<br />
help drivers improve their fitness while on the road. In addition to the<br />
health fairs, many TCA members held various NTDAW events.<br />
1<br />
2<br />
3<br />
4<br />
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6<br />
7<br />
8 9<br />
10<br />
1, 2, 3 — Skyline Transportation is proud of its drivers; staff signed<br />
the large banner to show their appreciation and the company<br />
hosted a barbecue.<br />
4 — E.W. Wylie celebrated its professional truck drivers at its<br />
terminal in West Fargo, North Dakota.<br />
5 — A driver appreciation event was held at the northbound York Scale<br />
Facility in York, Maine, by the Maine Professional Drivers Association<br />
and the Maine State Police Commercial Vehicle Enforcement Unit.<br />
6 — The Maine State Police Commercial Vehicle Enforcement<br />
Unit set up a full Level One inspection demonstration on a demo<br />
truck during the event.<br />
7 — Dozens of professional truck drivers participated in blood<br />
pressure and glucose screenings during the driver health fair events,<br />
this one at Hillsboro, Texas.<br />
8 — Rolling Strong hosted driver health fairs at eight TravelCenters<br />
of America and Petro locations during NTDAW.<br />
9 — Baseball hats, hot/cold compresses, sleep masks, frisbees,<br />
massagers, stress “trucks” and hand sanitizer were available as<br />
giveaways at the Petro Bordentown, New Jersey, health fair.<br />
10 — CDL Wellness Coach Melissa Frank handed out information<br />
brochures to professional truck drivers at the TA Hebron, Ohio,<br />
health fair.<br />
42 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
A QUICK LOOK AT IMPORTANT TCA NEWS<br />
SMALL<br />
A QUICK LOOK AT<br />
IMPORTANT TCA NEWS<br />
TALK<br />
The 2016 Company Driver of the Year, Murray Manuliak, says he keeps safety at<br />
the forefront of his driving career.<br />
Driver of the Year<br />
The <strong>Truckload</strong> Carriers Association and partners Overdrive and Truckers News,<br />
are accepting nominees through November 10 for the <strong>2017</strong> Driver of the Year<br />
Contests sponsored by Cummins Inc. and Love’s Travel Stops.<br />
The competition is divided into two categories: the Company Driver of the Year<br />
Contest (now in its 27th year) and the Owner-Operator of the Year Contest (now<br />
in its 29th year).<br />
Company drivers must be nominated by the motor carriers that employ them,<br />
while owner-operators may be nominated by themselves, spouses or by carriers<br />
they have been leased to for a period of three or more years.<br />
The two overall winners will receive $25,000 each and the two runners-up in<br />
each division will win $2,500.<br />
Nominees must demonstrate a safe driving record with a minimum of 1 million<br />
consecutive accident-free miles, a strong work ethic and a desire to improve their<br />
community and the image of the trucking industry. In addition to providing proof<br />
of operating information, work history and safety record, nominees are asked to<br />
write a 300-word essay explaining why they are good “trucking citizens” and<br />
should be a candidate for the grand prize. Owner-operator nominees are also<br />
required to provide documentation such as equipment specifications, business<br />
plans and financial statements.<br />
To nominate a company driver or owner-operator, visit truckload.org/driverof-the-year.<br />
The 2016 company driver grand prize winner, Murray Manuliak, has been a<br />
The 2016 Owner-Operator of the Year, Gary Buchs, dedicates his time off the<br />
road to helping others and staying active.<br />
professional truck driver for more than 25 years, accruing more than 3.1 million<br />
accident-free miles. He currently drives for Bison Transport, of Winnipeg, Manitoba,<br />
Canada, and attributes his successes to his dedication to safety: “I keep<br />
safety at the forefront of everything I do — I drive safely, I teach safety to new<br />
Bison drivers. Safety is at the foundation of my success, and it is what has kept<br />
me on the road all these years.”<br />
Last year’s owner-operator grand prize winner was Gary Buchs, who is leased<br />
to Landstar System, Inc. of Jacksonville, Florida. A professional truck driver for<br />
over 27 years who has driven more than 2.3 million consecutive accident-free<br />
miles, Buchs dedicates his time while not on the road to helping others and staying<br />
active. He completed the Chicago Marathon in 2015, spends at least one week<br />
per year assisting victims of major wind or flood damage, and donates produce<br />
from his farmstead to local food pantries.<br />
Jim Gattoni, president and CEO of Landstar, said: “Gary’s commitment to the<br />
safety and education of others speaks to his ability to represent our industry in a<br />
positive light. He [is] an outstanding ambassador to the public, projecting an image<br />
that is worthy of the industry’s safe, honorable, customer-driven professionals<br />
who deliver the goods that touch our lives every day.”<br />
A panel of judges will select the top three finalists for each contest, to be announced<br />
in December.<br />
Each of the six finalists will receive an all-expense-paid trip to attend TCA’s<br />
Annual Convention, scheduled for March 25-28, 2018, at the Gaylord Palms Resort<br />
in Kissimmee, Florida, where one grand prizewinner will be selected for each<br />
contest.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | TRUCKLOAD AUTHORITY 43
FMCSA Administrator Appointee<br />
President Donald Trump on September 25 said he<br />
would appoint Raymond Martinez of New Jersey to<br />
be administrator of the Federal Motor Carrier Safety<br />
Administration.<br />
Martinez is currently the chairman and chief administrator<br />
of the New Jersey Motor Vehicle Commission<br />
and a member of the New Jersey State Planning<br />
Commission.<br />
The appointment drew immediate praise from<br />
various trucking and related organizations.<br />
“Mr. Martinez is well known to our industry from<br />
his work in New Jersey and New York, and exudes the<br />
kind of professionalism, integrity and focus on safety<br />
that FMCSA needs,” said American Trucking Associations<br />
President and CEO Chris Spear. “On behalf of ATA,<br />
I congratulate him on his nomination, and urge the<br />
Senate to quickly confirm him so we can begin working<br />
together on important highway safety issues.”<br />
“As administrator of the New Jersey Motor Vehicle<br />
Commission, Mr. Martinez quickly earned a reputation<br />
for being hands-on and willing to work with the<br />
trucking industry to solve problems,” said New Jersey<br />
Motor Truck Association Executive Director Gail Toth.<br />
“Martinez brings with him the experience of leading<br />
the motor vehicle agencies of both New York and New<br />
Jersey — the ‘International Gateway to the Northeast’<br />
RAYMOND MARTINEZ<br />
— and his insight and experience will be an asset to<br />
the FMCSA. We look forward to working with him on a<br />
host of issues impacting the trucking industry.”<br />
“The Alliance supports this nomination,” said<br />
Commercial Vehicle Safety Alliance (CVSA) Executive<br />
Director Collin Mooney. “With Mr. Martinez at the<br />
helm of FMCSA, we look forward to continuing our<br />
long-standing history of fostering a collaborative and<br />
cooperative relationship between CVSA and one of its<br />
federal government partners, FMCSA.”<br />
In New Jersey, Martinez manages a state agency<br />
with more than $1 billion in annual revenue and an<br />
operating budget of approximately $330 million.<br />
The agency is charged with the licensing of nearly<br />
6 million drivers and the titling, registration, and inspection<br />
of over 6 million vehicles.<br />
Trump noted that Martinez previously served as the<br />
New York State Commissioner of Motor Vehicles and<br />
chairman of the Governor’s Traffic Safety Committee<br />
as well as deputy chief of staff and special counsel<br />
to the New York State attorney general. Martinez has<br />
twice served on the board of directors of the American<br />
Association of Motor Vehicle Administrators.<br />
Sid Davidoff, co-managing partner of Davidoff<br />
Hutcher & Citron, where Martinez was an attorney, said:<br />
“The selection of Ray Martinez by the president is an<br />
exceptional choice. He is a consummate professional,<br />
having served several presidential administrations and<br />
both governors of New York and New Jersey as Motor<br />
Vehicle Commissioner. What’s more, as an attorney he<br />
brings a great understanding of the law to this federal<br />
transportation agency that is so critical to commerce.”<br />
“As the New York State Department of Motor Vehicles<br />
commissioner, Ray Martinez proved to be a fair<br />
regulator, working to continually improve the safety<br />
of the trucking industry without implementing unnecessary<br />
or burdensome regulations,” said Kendra<br />
Hems, president of the Trucking Association of New<br />
York. “He always made the safety of the motoring<br />
public his top priority, and I am confident that he will<br />
continue that focus as the FMCSA administrator. I<br />
encourage the Senate to confirm his nomination and<br />
look forward to working with him in his new role.”<br />
Once Martinez has been nominated to serve as<br />
FMCSA administrator, he will next face a confirmation<br />
hearing by the Senate Commerce Committee.<br />
After the hearing, Martinez must be confirmed by the<br />
Senate. If confirmed, Martinez will be the sixth administrator<br />
in FMCSA’s history.<br />
FMCSA was established in 2000 to prevent commercial<br />
motor vehicle-related fatalities and injuries.<br />
The agency works with state and local government<br />
agencies to enforce safety regulations, improve<br />
safety information systems and technologies and<br />
strengthen commercial motor vehicle equipment and<br />
operating standards.<br />
Best Fleets<br />
Time is running out for nominations to be accepted<br />
in the 2018 Best Fleets to Drive For contest.<br />
Since 2008, the <strong>Truckload</strong> Carriers Association<br />
and CarriersEdge have sought to identify and recognize<br />
these top-tier carriers and exactly what makes<br />
them so successful.<br />
Nominations close October 31.<br />
“Innovation is a necessity for trucking companies<br />
to thrive in this ever-changing industry,” said TCA<br />
President John Lyboldt. “While keeping up with technological<br />
innovations is important for staying a step<br />
ahead of competitors, innovations in a company’s relationship<br />
with its drivers are the key ingredients for<br />
building a real team.”<br />
For a company to be eligible for the contest, a forhire<br />
fleet must have 10 or more trucks and operate<br />
in the U.S. or Canada and a professional truck driver<br />
must nominate the company online at BestFleetsToDriveFor.com.<br />
TCA membership is not required.<br />
The nomination period is open between September 5<br />
and October 31.<br />
Once a company accepts a driver’s nomination,<br />
CarriersEdge will contact them and have them complete<br />
an electronic questionnaire and telephone interview.<br />
Senior management and a random sampling<br />
of the company’s drivers will be surveyed to learn<br />
more about aspects of the company’s workplace environment<br />
such as compensation, safety practices,<br />
benefits, equipment, training, etc. The answers to the<br />
survey reveal the key innovations that help attract and<br />
retain skilled personnel in the trucking industry.<br />
Part of what has propelled Best Fleets to Drive For<br />
to grow and thrive is that each year’s findings provide<br />
new information and best practices that can be explored<br />
in the following year’s program, and this year<br />
is no different. According to Jane Jazrawy, CEO of<br />
CarriersEdge, “Building on last year’s insights about<br />
driver/office staff communication and the importance<br />
of making drivers feel like valued team members,<br />
we’re going to be asking specifically how companies<br />
keep drivers integrated with the business. Do they<br />
get voice mail or e-mail accounts? Are they able to<br />
walk into the main office or are they separated from<br />
other employees?<br />
“We’re also digging more into maintenance, particularly<br />
around new vehicle technology, to see how<br />
fleets keep drivers running and their communication<br />
process around it,” Jazrawy said. “Maintenance is always<br />
a top priority issue for drivers, particularly the<br />
area of reporting problems and getting them fixed.”<br />
The top 20 finalists will be identified as Best Fleets<br />
to Drive For and will be announced at the end of January.<br />
From this pool, companies will then be divided into<br />
both “small” and “large” categories, and two overall<br />
winners will be recognized March 25-28, 2018, at the<br />
TCA Annual Convention in Kissimmee, Florida.<br />
Profitablity Program<br />
The mission of the TCA Profitability Program (TPP)<br />
is to assist <strong>Truckload</strong> Carriers Association member<br />
companies in realizing their full potential with respect<br />
to profitability, efficiency, professional development<br />
and risk management. TPP harnesses the<br />
powers of the successful Best Practice Groups and<br />
inGauge, TCA’s cloud-based Business Intelligence<br />
tool, to help companies turn data into action.<br />
Interest in each level of TPP is significant, and the<br />
addition of three new Best Practice Groups is a strong<br />
indication that the program’s future is bright. <strong>2017</strong><br />
started with five Best Practice Groups and 49 mem-<br />
44 TRUCKLOAD AUTHORITY | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
er companies. This was supported by an additional<br />
57 companies participating in TPP via the inGauge<br />
platform.<br />
TC-04 is a new dry van group that has already<br />
had its first meeting and is preparing for a second in<br />
Charlotte, North Carolina, at the end of October. The<br />
other two groups, TC-02 (flatbed) and TC-03 (refrigerated),<br />
will be getting together for their first group<br />
meetings in February 2018.<br />
In addition, TCA has created a new seminar format<br />
for companies that aren’t quite ready to join a Best<br />
Practice Group. Each quarter, TCA will hold a one-day<br />
Profitability Seminar, open to all members, to provide<br />
actionable education for managers to take back to<br />
their respective companies and take their operations<br />
to new levels. The first seminar in this new series will<br />
be held December 12 in Chicago (for more information,<br />
visit truckload.org/December-TPP-Seminar).<br />
“Although we’ve been laying the foundation for<br />
TPP for the past two years, the launch of the program<br />
has exceeded our expectations. We are receiving<br />
calls and e-mails on a daily basis from people<br />
wondering how to get involved. The great part is that<br />
we are only at the tip of iceberg with respect to our<br />
strategic plan and development timetable,” said Chris<br />
Henry, program manager for TPP. “I feel honored every<br />
day to be part of such a great initiative and that I<br />
get to work with such forward-thinking companies<br />
and individuals.”<br />
To get involved with the TCA Profitability Program,<br />
call (888) 504-6428 or e-mail Chris Henry at chris@<br />
tcaingauge.com.<br />
Highway Angels<br />
The <strong>Truckload</strong> Carriers Association recently<br />
named six courageous, professional truck drivers<br />
as Highway Angels for putting themselves in harm’s<br />
way to rescue motorists and other fellow drivers from<br />
dangerous situations.<br />
Chris Lemaire of Erath, Louisiana, a driver for Earl<br />
L. Henderson Trucking Co. of Caseyville, Illinois, reacted<br />
quickly when a fellow truck driver collapsed<br />
at a Pilot Travel Center in Cartersville, Georgia, on<br />
February 22.<br />
The man had just told Lemaire that he felt unwell<br />
and let Lemaire check his blood pressure before he<br />
collapsed. Lemaire, a certified first responder with a<br />
previous career in law enforcement, lost no time in<br />
CHRIS LEMAIRE<br />
DAVID MILLER<br />
ADRIAN PARADA AJAY TOOR MATTIE EFFERSON DAVE BEGLEY<br />
performing CPR on the man until paramedics arrived.<br />
David Miller, of Palatka, Florida, a driver for Celadon<br />
Trucking of Indianapolis, also performed CPR<br />
on a man who had fallen to the floor unresponsive<br />
on January 25 at a Pilot Travel Center in Kingston<br />
Springs, Tennessee.<br />
Miller first performed a sternum rub to see if the<br />
man would respond and when he didn’t, began giving<br />
the man CPR until emergency medical personnel<br />
arrived.<br />
Adrian Parada of El Paso, Texas, a driver for Stagecoach<br />
Cartage and Distribution of El Paso, rescued a<br />
motorist from his pickup when it caught on fire in the<br />
early morning hours of October 25, 2016.<br />
Parada was buying fuel in Ft. Stockton, Texas,<br />
when he noticed the pickup was on fire and told another<br />
driver, Mario Guerra, to call 911. Then he ran to<br />
the pickup, where he noticed the driver was trying to<br />
get out of his vehicle. The driver fell as he got out and<br />
Parada quickly pulled him to safety with burns to the<br />
man’s knees, feet and arms. Reports noted that the<br />
fire caused two explosions, which would have killed<br />
the driver had Parada not pulled him to safety.<br />
Ajay Toor of Surrey, British Columbia, a driver for<br />
Bison Transport of Winnipeg, Manitoba, was recognized<br />
for helping another truck driver who was hit by<br />
a passing vehicle on September 5, 2016.<br />
Toor was on his way to Langley, British Columbia,<br />
when he saw lights flashing in the distance. As he<br />
drove closer he saw they were flashers of a stopped<br />
car belonging to a young couple who were standing<br />
next to an injured truck driver. The driver had been<br />
crossing the road when he was struck by a vehicle,<br />
which drove away. The couple had already called<br />
911 so Toor got a blanket and first aid kit from his<br />
truck. The driver was still cold and told Toor he had<br />
a warmer blanket in his cab, but his keys were missing.<br />
With the man’s permission, Toor broke the truck<br />
window to retrieve the blanket and stayed with the<br />
victim, who appeared to have an injured thigh and<br />
leg, until police and EMS arrived. He also helped the<br />
man onto the stretcher.<br />
Mattie Efferson, of Joplin, Missouri, a professional<br />
truck driver with CFI of Joplin, was recognized for assisting<br />
a fellow truck driver who had suffered a stroke.<br />
On March 12, Efferson and her finisher had<br />
stopped at The Derby City South Truck Plaza for a<br />
late-night dinner. As they were walking back to their<br />
truck, they noticed a man lying immobile underneath<br />
a truck. The CFI drivers called out to him to see if he<br />
was all right, and when they did not receive a response,<br />
Efferson quickly began running to see if he<br />
was still alive. She found him conscious but in desperate<br />
need of medical attention. She stayed by the<br />
injured man’s side until the medics arrived to ensure<br />
that he avoided further injuries and to help keep him<br />
calm.<br />
Efferson later learned that the driver had suffered<br />
a stroke, which caused him to fall out of his truck,<br />
and that he had been lying in that same spot for five<br />
to six hours with neck injuries he had sustained in<br />
the fall.<br />
Dave Begley, of Elkhart, Indiana, a professional<br />
truck driver for Bennett International Group of Mc-<br />
Donough, Georgia, was recognized for assisting a fellow<br />
truck driver who had crashed into a wooded area.<br />
On July 12, 2016, Begley was driving west on Interstate<br />
80 near the 51-mile marker at about 1:30<br />
p.m. in Clarion, Indiana, when he heard over the CB<br />
that a truck had been in an accident farther up the<br />
highway. Drivers on the road reported seeing the<br />
truck plow off the road into the woods.<br />
When Begley arrived on the scene, he pulled over,<br />
grabbed his fire extinguisher, and raced to the truck,<br />
where three other drivers were already trying to help<br />
the trapped driver.<br />
Acting quickly, Begley was able to help them remove<br />
the driver from his truck.<br />
They carefully helped the injured driver walk from<br />
the cab to the shoulder of the road where they administered<br />
first aid with supplies provided by a volunteer<br />
first responder. Begley and the other drivers<br />
cleaned the man’s cuts and scrapes.<br />
When the ambulance arrived, Begley helped the<br />
driver into a neck brace, lifted him onto a board, and<br />
then into the ambulance. The EMTs arranged for the<br />
injured driver to be airlifted to a Pittsburgh medical<br />
facility about 60 miles away. Sadly, he died the next<br />
morning from internal injuries.<br />
For their brave efforts, Lemaire, Miller, Parada,<br />
Toor, Efferson and Begley received certificates,<br />
patches, lapel pins and truck decals and were honored<br />
by their companies for being designated Highway<br />
Angels.<br />
EpicVue sponsors TCA’s Highway Angel program.<br />
Since the program’s inception in August 1997, hundreds<br />
of drivers have been recognized as highway<br />
Angels for their kindness, courage and courtesy to<br />
members of the motoring public and their fellow<br />
truck drivers while on the job.<br />
TCA <strong>2017</strong> www.<strong>Truckload</strong>.org | TRUCKLOAD AUTHORITY 45
Mark Your<br />
Calendar<br />
december <strong>2017</strong><br />
>> December 12 — TPP Profitability Seminar,<br />
Renaissance Chicago O’Hare Suites Hotel, Chicago<br />
>> December 15 — Arlington Wreath Reception and<br />
Dinner, Hilton Crystal City, Arlington, Virginia.<br />
march 2018<br />
>> March 25-28 — 80th Annual Convention, Gaylord<br />
Palms, Kissimmee, Florida.<br />
For more information about these or any other TCA<br />
events, please visit www.truckload.org or contact TCA<br />
at (703) 838-1950.<br />
Visit TCA’s Event Calendar Page<br />
online at <strong>Truckload</strong>.org and click “Events.”<br />
46 <strong>Truckload</strong> <strong>Authority</strong> | www.<strong>Truckload</strong>.org TCA <strong>2017</strong>
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