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Organizational Behavior 8th edition

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www.downloadslide.com PERSONALITY DIMENSION LOW BELOW AVERAGE AVERAGE ABOVE AVERAGE HIGH Conscientiousness Agreeableness Neuroticism Openness to experience Extraversion Listed below are several jobs. Please check no more than two personality dimensions that you believe are positively associated with preferences for each occupation. OPENNESS TO JOB EXTROVERSION CONSCIENTIOUSNESS AGREEABLENESS NEUROTICISM EXPERIENCE Budget analyst Corporate executive Engineer Journalist Life insurance agent Nurse Physician Production supervisor Public relations director Research analyst Schoolteacher Sculptor On which two personality dimensions should team members have the highest scores, on average, to produce the best team performance? □ Conscientiousness □ Agreeableness □ Neuroticism □ Openness to experience □ Extroversion Rank order (1 = highest, 5 = lowest) the Big Five personality dimensions in terms of how much you think they predict a person’s degree of life satisfaction. (Note: Personality dimensions are ranked by their absolute effect, so ignore the negative or positive direction of association.) Conscientiousness Agreeableness Neuroticism Openness to experience Extroversion Which two Big Five personality dimensions are positively associated with enjoyment of workplace humor? □ Conscientiousness □ Agreeableness □ Neuroticism □ Openness to experience □ Extroversion 59

www.downloadslide.com CLASS EXERCISE: PERSONAL VALUES EXERCISE PURPOSE This exercise is designed to help you understand Schwartz’s values model and relate its elements to your personal values and the values held by others in your class. INSTRUCTIONS Your instructor will distribute a sheet with 44 words and phrases representing different personal values. Read these words and phrases carefully, then follow these steps: 1. Pick THREE (3) of these words/phrases that represent the MOST important values to you personally. Print each of the three values on the three yellow-colored sticky notes provided by your instructor (i.e., print one value on each note). 2. From the remaining 41 values on the sheet provided by your instructor, pick THREE (3) of these that represent the LEAST important values to you personally. Print each of the three values on three sticky notes of the second color provided by your instructor (i.e., print one value on each note). 3. The instructor will advise you what to do with the six sticky notes on which you wrote your most and least important values. 4. The class will engage in a debriefing, using the information created in the third step of this activity. TEAM EXERCISE: ETHICS DILEMMA VIGNETTES PURPOSE This exercise is designed to make you aware of the ethical dilemmas people face in various business situations, as well as the competing principles and values that operate in these situations. INSTRUCTIONS (SMALL CLASS) The instructor will form teams of four or five students. Team members will read each of the following cases and discuss the extent to which the company’s action in each case was ethical. Teams should be prepared to justify their evaluation using ethics principles and the perceived moral intensity of each incident. INSTRUCTIONS (LARGE CLASS) Working alone, read each of the following cases and determine the extent to which the company’s action in each case was ethical. The instructor will use a show of hands to determine the extent to which students believe the case represents an ethical dilemma (high or low moral intensity) and the extent to which the main people or company in each incident acted ethically. Case One A large European bank requires all employees to open a bank account with that bank. The bank deposits employee paychecks to those accounts. The bank explains that this is a formal policy, which all employees agree to at the time of hire. Furthermore, failure to have an account with the bank shows disloyalty, which could limit the employee’s career advancement opportunities with the bank. Until recently, the bank has reluctantly agreed to deposit paychecks to accounts at other banks for a small percentage of employees. Now, bank executives want to reinforce the policy. They announced that employees have three months to open an account with the bank or face disciplinary action. 60 Case Two A 16-year-old hired as an office administrator at a small import services company started posting her thoughts about the job on her Facebook site. After her first day, she wrote: “first day at work. omg!! So dull!!” Two days later, she complained “all i do is shred holepunch n scan paper!!! omg!” Two weeks later she added “im so totally bord!!!” These comments were intermixed with the other usual banter about her life. Her Facebook site did not mention the name of the company where she worked. Three weeks after being hired, the employee was called into the owner’s office, where he fired her for the comments on Facebook, then had her escorted from the building. The owner argues that these comments put the company in a bad light, and her “display of disrespect and dissatisfaction undermined the relationship and made it untenable.” Case Three Computer printer manufacturers usually sell printers at a low margin over cost and generate much more income from subsequent sales of the highmargin ink cartridges required for each printer. One global printer manufacturer now designs its printers so that they work only with ink cartridges made in the same region. Ink cartridges purchased in the United States will not work with the same printer model sold in Europe, for example. This “region coding” of ink cartridges does not improve performance. Rather, it prevents consumers and gray marketers from buying the product at a lower price in another region. The company says this policy allows it to maintain stable prices within a region rather than continually changing prices due to currency fluctuations. Case Four A large multinational grocery chain that emphasizes healthy lifestyles is recognized as one of the

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