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TRAVEL & HOSPITALITY

2017 AWARDS

Africa

Awards Guide

2017


CONTENTS

4

EDITOR’S LETTER

5

MEET THE TEAM

6 – 15

JUDGING CRITERIA

16

INTRODUCING THE WINNERS

46

FULL WINNERS LIST

2 3


EDITOR’S LETTER

Africa – the land of the Sahara Desert and The Nile offers many

undiscovered tourist attractions and so, as you plan your trip

to this continent, why not do it in style? Vast forest areas and a

wide variety of flora and fauna await your arrival here. Why not

head away to a luxury retreat in the midst of the forests and wild

animals? Or, perhaps enjoy the luxuries in the bustling cities of

Africa like Johannesburg? Maybe the adventures of the wildlife

safari and trekking suit you better? In this guide, we present all

these and a lot more.

In this edition, you’ll find a list of hotel winners along with their

profiles like the stunning Ziwa Lodge, the unique Sofitel Malabo

Sipopo Le Golf SL and the marvelous Alluvia. However, a place

to stay is only half of the trip; finding some fun activities to

do and exploring the region is what makes a trip complete

and so; we’ve even listed down the tour and activity winners in

this edition like Earthlife Expeditions Limited. Our judges and

researchers have taken utmost care and have worked tirelessly

across the year to come up with the list of winners and I would

like to take this opportunity to congratulate them. To our dear

readers, I extend a warm welcome and hope that you enjoy

going through this edition of the magazine and have a fruitful

stay in Africa.

Katherine Lozell

EDITOR-IN-CHIEF

Dennis Mayhew

CEO

Raja Kamran

MANAGING DIRECTOR

Katherine Lozell

EDITOR-IN-CHIEF

Marcs Bacera

ART DIRECTOR

Craig Alexander

AWARDS DIRECTOR

Zoe Watkins

DIRECTOR OF MARKETING

Mark Tierney

DIRECTOR OF SALES

Tasmai Dave

Jacqui Irvine

Joseph Wilton

SENIOR WRITERS

Antoine Jackson

Dave Chen

SENIOR DESIGNERS

Stanley Lucas

Brian Anson

Zach Ford

Peter Clement

Lindsay Evans

AWARDS MANAGERS

Ben Chase

ACCOUNTS MANAGER

Costin Marcel

Sarah Patel

RESEARCH MANAGERS

Harry Singh

CREDIT CONTROLLER

TEAM

4 5


CRITERIA

SERVICES

Excellence in Service is an important category, as customer service can

often be responsible for having guests return year after year. We look

for the hotels and tour operators that go out of their way to please their

guests, those that provide a personal level of service and take the time

to get to know each visitor so that they might anticipate their every need.

This can be something as simple as a 24-hour concierge desk, a hotel

manager who offers a personal greeting or a tour guide who is happy to

create bespoke private tours – but whatever it is, we are always pleased

when we encounter staff that have been trained in the art of customer

satisfaction.

6 7


STYLE & DESIGN

It is no question that style and design plays a big part in selecting our

awards shortlist. A guest will form an opinion about a hotel as soon as

they arrive so it is important to us that all our winners make those first

impressions count. We’re certainly not partial to a particular period of

architecture – but whether we’re judging a gothic castle or an environmentally

friendly lodge, the criteria remains the same. We consider factor’s

such as architectural features, use of materials, creation of spaces, décor

and the overall feel. We love it when we find a hotel that tells a story

though its design and construction, or offers a design that is sympathetic

to the natural surroundings of its location.

LOCAL KNOWLEGE

Knowledge of the local area is essential for any organisation, be it a

hotel or a tour operator. The quality of service takes a great hit when

knowledge of the immediate area is not up to scratch. Quite a few of our

winners in this category have displayed excellent knowledge about the

surrounding area, the people and culture. Local knowledge is especially

important for tour operators, for many it’s unique selling point for other

it’s what their business is built around.

8 9


FACILITIES

Award-winning guest rooms come in all shapes and sizes, but they all have

one thing in common – a home-away-from-home feel. The comfort of

the facilities on offer are of vital importance; we look for luxurious linens,

stylish bathrooms and a coordinated colour scheme that work together

to create a cohesive sense of relaxation. Additional touches, such as

complimentary toiletries, free wi-fi or tea and coffee making facilities are

always a bonus in making us feel welcome. We’re always impressed to

find hotel rooms that embrace technology and offer amenities like tablets

or smart thermostat systems, but this does not always necessarily trump

the traditional – four poster beds, ornate fireplaces or antique furniture

can add a touch of decadence to a hotel stay.

MARKETING

In today’s modern age, a hotel or tour operator cannot rely on word

of mouth to get their message out into the world. As social media has

become a vital part of everyday life, we like to see companies that go the

extra mile to engage with their guests, both past and future. Attractive and

informative websites and engaging and honest content are what we look

for when judging a company’s use of marketing; how well they display

their services, how up-to-date their content is, how well they get their

brand message across, and, most importantly, how well their marketing

can tempt us to go and see what they have to offer for ourselves.

10 11


LOCATION

Location is one of the most important factors, but also one of the most

subjective, as the ‘ideal’ is very much determined by the type of visitor

and the type of hotel itself. However, there a few factors we take into consideration

when determining the winners of location-based awards. The

first is convenience; that is, hotels that are easy to travel to. Many of our

winners in this category are in convenient locations, such as adjacent to

airports, close to beaches or found in the heart of easy-to-navigate cities.

We are always impressed when hotels go the extra mile to take the hassle

out of traveling and offer such additional services as airport shuttles or

car hire services. However, we’re always excited to come across a hotel

that is, to use a familiar phrase, off-the-beaten-track. A hotel that can

offer something a little different, in terms of natural surroundings, can

make the difference between a good holiday and an incredible one.

DIVERSITY

Diversity is one important aspect that needs to be taken into consideration

when in the travel and hospitality industry. It is essential to have

staff that has varying diversity to ensure that the organisation can properly

connect with their guests. Diversity is taken into account in terms of

gender, nationality as well as languages spoken among other factors.

Not only do we take the diversity of the staff into account but even that

of the facilities and services offered; a hotel or tour operator providing a

better range of services is preferred over those that do not.

12 13


CUSTOMER REVIEWS

What better way is there to know about an organisation than by getting

first hand reviews? Customers are the best judges of any service out

there as they are the ones who experience them and can assess whether

they were up to the mark or not. Considering reviews from hundreds of

customers gives us a fair idea about the general pros and cons of any

organisation and also gives us valuable inputs for the other criteria as

well.

INDUSTRY KNOWLEDGE

It is of prime importance that an organisation has thorough industry

knowledge. Without knowing the nit-bits of the industry, it is difficult

to flourish and provide services which are a class apart. Before any

organisation ventures into the industry, it is essential that they know how

it is moving and how they should make changes to their methodologies

in order to remain relevant.

14 15


INTRODUCING

THE WINNERS

16 17


S.A. BOTSWANA

AVANI GABORONE RESORT & CASINO

HOTEL OF THE YEAR OF THE YEAR 2017

HOTEL

CAMEROON

DISCOVER CAMEROON TOURS

THE AWARD FOR EXCELLENCE IN SERVICE 2017

TOUR

Botswana’s premier hotel, AVANI Gaborone Resort & Casino, perfectly blends African style with

modern luxury. As part of the AVANI global chain, our judges were impressed by the high level of

service and facilities on offer while enjoying proximity to the finest attractions Gaborone has to offer;

the hotel is located close to the Central Business District and the Gaborone Golf Course, making

it a particular favourite among those visiting the city on business. Other features include the largest

casino in Botswana, a fully serviced gym, a unisex hair salon, children’s entertainment, a range of

local tours and experiences and several outstanding restaurants, ensuring that guests need not go

far to find something to intrigue their interests. Guest accommodations include luxury rooms and

suites and a spacious presidential suite, all designed to capture a home-away-from-home feel.

Visitors can enjoy a tasteful African-inspired setting and relax in the heart of the city.

Based at the foot of Mount Cameroon, Discover Cameroon Tours offers the very best of Cameroon

and Africa to their guests. Friendly and effective staff is ever ready to provide most suitable suggestions

for trips. The Discover Cameroon Tour takes you on a journey through the country from Korup

reserve to the Waza National Park and helps you discover the landscape, wildlife and the people of

the country. You can trek to the summit of Mount Cameroon and laze around on the beach or the

Limbe botanical garden with your close ones. A truly unique experience is the family life experience,

where guests can live with a typical African family and discover how their normal day is like. Guests

can also join scheduled group tours to various destinations and can explore the country like never

before across weeks. From eco-expeditions to dolphin and birdwatching tours, every kind of tour

is offered to the guests with thorough professionalism. Based on the guests’ requirements, custom

made tours can also be designed.

AVANI Gaborone

Resort & Casino

4727 Chuma Dr, Gaborone,

Botswana

Tel +267 361 6000

minorhotels.com/en/avani/

Discover Cameroon Tours

P. O. Box 518 Buea Cameroon

Tel +237 242 746 747

discovercameroontours.com

18 19


CAPE VERDE

ALWAYSAILING

SAILING COMPANY OF THE YEAR OF THE YEAR 2017

TOUR

EGYPT

EMO TOURS EGYPT

THE AWARD FOR EXCELLENCE IN SERVICE 2017

TOUR

Few can visit Cape Verde and escape the lure of sun, sea, and ideal year-round sailing conditions

and, as such, visitors are spoilt for choice when it comes to engaging the services of a local sailing

company. However, our judges were particularly impressed with Alwaysailing and the exclusive

experience that can be found on board ‘White Time’. A luxury ocean racing yacht, White Time offers

sailing trips around the west coast of Sal Island from the bay of Santa Maria, but the beautiful views

are just one of the many delights to be enjoyed. The well-experienced crew, led by Captain Eugene,

are dedicated to meeting the personal requirements of every guest. An all-inclusive service can be

found on board, from hotel pick up and drop offs, an open bar, use of the snorkelling equipment to

the delicious lunch served at your leisure. The vessel is also out-fitted to the highest standards and

offers incredibly comfortable guest quarters and amenities such as wi-fi and air-conditioning.

Emo Tours are a company of trusted, passionate travel specialists who create customised luxury

tours that truly capture the spirt of Egypt. All tours are completely based on their guests’ interests and

schedule, guaranteeing customised itineraries and one-of-a-kind journeys tailored to your every

desire. Our judges admired the sheer scope of experiences on offer, from private Nile cruises and

cosmopolitan city breaks to historic tours and overnight stays in the heart of the desert; guests can

enjoy day trips or multi-day excursions and travel completely at their own pace. Emo Tours Egypt

have carefully cultivated excellent relationships with hotels, transfer companies and tour guides,

meaning all guests can be sure of a highly personalised and trusted service.

Alwaysailing

Santa Maria, Ilha do Sal, Cape Verde

Tel +238 956 44 20

alwaysailing.com

Emo Tours Egypt

10 Ahmed Ragheb Street, Cornish El-Nile |Garden City,

Cairo 11519, Egypt

Tel +202 39753431

emotoursegypt.com

20 21


EQUATORIAL GUINEA

SOFITEL MALABO SIPOPO LE GOLF SL

LUXURY HOTEL OF THE YEAR 2017

HOTEL

ETHIOPIA

KIBRAN TOURS

TOUR COMPANY OF THE YEAR 2017

TOUR

If there is one hotel that defines luxury in Equatorial Guinea, it is Sofitel Malabo Sipopo Le Golf.

Guests can enjoy stunning views of the sea and Mount Cameroon from the nation’s first 18-hole

golf course located in the hotel. With 190 spacious rooms and 10 suites offering views of the sea

and the golf course, and equipped with designer amenities and rain showers, the hotel serves as a

peaceful haven. Club lounges and rooms offer the epitome of luxury with dedicated staff and butlers

for added comfort and more personalised service. With three fine dining terrace restaurants serving

authentic French cuisine and local specialties, guests can dine under the stars overlooking floodlit

beach. Treatments in the peaceful environment of the golf course or two Jacuzzis and saunas allow

guests to pamper themselves and unwind. Guests can also relax at a private white sand beach or

enjoy the private island’s botanic garden. Limo services to the airport offer high levels of comfort for

your transfer to and from the airport.

Kibran Tours are one of the oldest and most experienced tour operators of Ethiopia based in the

vibrant capital, Addis Ababa. Dynamic and enthusiastic staff offer tours in fluent English, German,

French, Italian and Spanish. Guests can hop onto the equipped BOVA buses or Toyota Land Cruisers

and Coaster vehicles or even explore the country from the sky in chartered helicopters. Guests

can discover the mystic north in the ancient rock hewn churches or marvel at nature’s beauty at

the Blue Nile Falls. Not only are classic tours offered, but guests even get a chance to experience

the religious festivals in Ethiopia such as Meskel and Timket with fixed departure tours. Special VIP

experience awaits the guests who decide to opt for the ‘Ethiopia in Style’ program, which includes

flying in charter flights and staying in luxury accommodations.

Sofitel Malabo Sipopo Le Golf SL

Zona Sipopo, Malabo, Equatorial Guinea

Tel +240 350 091 010

sofitel.com

Kibran Tours

Mickey Leland St, Addis Ababa, Ethiopia

Tel +251 11 662 6214

kibrantours.com

22

23


GHANA

LA VILLA BOUTIQUE HOTEL

LUXURY BOUTIQUE HOTEL OF THE YEAR 2017

HOTEL

KENYA

ZIWA LODGE

LUXURY BOUTIQUE HOTEL OF THE YEAR 2017

HOTEL

Located in the city of Accra and 10 minutes from the beach, La Villa Boutique offers its guests a

boutique hotel experience like no other. With a fantastic range of rooms all visitors are afforded

an unrivalled level of service while situated in incredible surroundings. Every care has been taken

to ensure guests can completely immerse themselves in the setting; when not enjoying the off-site

horse riding or cycling; visitors can benefit from such amenities as an outdoor pool, fitness centre

and unique business facilities. La Villa Boutique prides itself on providing authentic experiences

in Ghana while maintaining high levels of customer service; with the relaxing setting, guests can

enjoy modern conveniences such as high speed wireless internet, free per access and an on-site

restaurant.

Tucked away in the beautiful natural surroundings of Nakuru, Ziwa Bush Lodge offers luxury in the

midst of nature. A personalised boutique experience is what guests get here in the traditionally built

luxurious executive rooms and tents, which come with their own veranda and are built with local

stone and feature ‘makuti’ roofing made from folded palm leaves. An indulging dining experience

beckons the guests in the overhanging restaurant here that overlooks a large manmade dam filled

with Tilapia fish. Guests can relish fine cuisines ranging from Italian to Indian and can simply enjoy

sipping an ice-cold beer by the pond. Guests looking to pop the question or a more intimate

experience by the pond can, upon request only, organise a lovely romantic candlelit dinner. When

not enjoying the plush comforts of the hotel, guests can explore the area around maybe spot some

exotic birds, the very birds chirping away in the early hours of the morning. The hotel also provides

facilities for organising meetings and weddings among other events.

Ziwa Lodge

Njoro, Kenya

Tel +254 722 508708

ziwalodge.com

La Villa Boutique Hotel

E960 13th Ln, Accra, Ghana

Tel +233 30 273 0334

lavillaghana.com

24 25


MADAGASCAR

CARLTON MADAGASCAR

THE AWARD FOR EXCELLENCE IN SERVICE 2017

HOTEL

MOROCCO

YOUR MOROCCO TOUR LLC

THE AWARD FOR EXCELLENCE IN SERVICE 2017

TOUR

Carlton Madagascar’s motto is ‘feel like home’ – and it was immediately clear to our judges that

a truer word had never been spoken. The hotel is internationally renowned for its dedication to

providing outstanding service with a Malagasy twist; 171 stunning rooms and suites offer a range of

luxuries including stylish marble bathrooms, HDTV’s and free airport transfers. Wellness and leisure

services include a leisure centre, complete with a semi-Olympic swimming pool and tennis courts, a

beauty centre and a grand casino, ensuring that every moment can be spent indulging in pleasure.

A range of restaurants and bars offer an eclectic range of traditional and contemporary cuisine.

We were also impressed by Carlton Madagascar long-standing commitment to corporate social

responsibility in line with its core values of working together and personal development.

Exploring Morocco requires a company who really know a country and its people intimately, and

who can share the experience in a fun, active and lively manner. Jane Pekova and Abderrahim

Chaair at Your Morocco Tour are the perfect guides for this task offering a sense of occasion,

knowledge, experience & relaxation. Our judges loved the clear knowledge and understanding they

have for the country and the Sahara desert, where Abderrahim grew up and learnt the guiding trade

from a young age.

We enjoyed the way Your Morocco Tour show visitors not just what they’re looking for but a bit more

in a professional and friendly manner. The customised and personalised tours are a perfect way to

go about exploring Marrakech, Essaouira, Ouzoud Waterfalls, the Atlas Mountains and much more.

We particularly appreciated Abderrahims background and expertise combined with Jana’s love for

the country. Tours can include a horseback ride and camel trek.

Carlton Madagascar

Rue Pierre Stibbe Anosy Madagascar

Tel + 261 20 22 260 60

carlton-madagascar.com/en

Your Morocco Tour LLC

Your Morocco Tour, Av Hassan II Koutoubia

Center II, 5 etage,

Office # 25, Marrakech

Tel 212 648 473 987

your-morocco-tour.com

26

27


MOROCCO

OPEN DOORS MOROCCO

DESTINATION SPECIALISTS OF THE YEAR 2017

TOUR

The team at Open Doors Morocco is a partnership between an American woman and two Moroccan

Bedouins. ODM creates customised cultural experiences that transport their guests into authentic

Morocco. Their mission is easily encomppassed by the acronym PEACE:

– Partner with local suppliers and cooperatives that behave ethically.

– Empower locals by offering a fair exchange for their expertise and knowledge about their country.

– Arrange unforgettable experiences for foreign guests.

– Convey the unique and compelling personality of Morocco.

– Explore opportunities for meaningful connections between guests, hosts, and other local entities.

We were impressed with their ability to connect with their guests in a way that is rare in the fast

moving tourism industry. They spend as much time as necessary planning the tour upfront. They

handle everything on the ground, from airport transfers to booking the accommodations.

We would also like to highlight the ODM Bedouin Bivouac experience. This experience can be

customised as desired. It can be part of a larger tour, or it can be a stand alone for one or several

nights. This experience encompasses a camel ride, viewing the sunset from the dunes, sleeping

under the stars in a genuine (but comfortable) nomad tent, eating traditional food, and enjoying

local music around the fire. Avid photographers enjoy shooting star photos as the area is tucked

away from the lights of civilization.

Open Doors Morocco’s tours are led by experienced local hosts, originally from nomadic backgrounds.

They speak English, French, Spanish, Arabic, and local dialects. Customised tours include

any and all of the diverse settings Morocco has to offer such as seaside, mountains, desert, ruins,

ancient cities, and more. Traveling with children? No problem! ODM can arrange tours that will

interest the whole family.

“There's simply no way

we could've experienced

Morocco on our own

to the degree we did

on your tour. It was

fantastic.”

by Ian Johnson

Open Doors Morocco

Morocco, Africa

Tel 859-429-1306

opendoorsmorocco.com

WhatsApp: +212 698753564

Email: welcome@opendoorsmorocco.com

Images by:

Andy Yee Photography

28 29


MOROCCO

DAR ZEMORA

LUXURY BOUTIQUE HOTEL OF THE YEAR 2017

HOTEL

MOROCCO

ANAYELA

LUXURY RIAD OF THE YEAR 2017

HOTEL

The Dar Zemora is a quiet, peaceful retreat on the outskirts of Marrakech, between the vibrant city

and the Tensift River, while enjoying views of the might Atlas Mountains range. With seven guest

rooms (three double rooms & four spacious suites), the personalised service and care is immediately

obvious when guests arrive, with staff always ready to give tips or advice on the local area. The

traditional style and elegant design is charming, authentic but with a modern touch. The hotel’s

dining includes both modern and traditional dishes while meeting any special dietary requirements.

A stroll around the three-acre gardens is a perfect way to take in the tranquillity and serene nature

of Dar Zemora, filled with roses, olive trees, fruit trees, coloured bougainvillea and the native palms.

The swimming pool and traditional Hammam will relieve any activity caused aches, any stress

untangled and every peaceful whim entertained. Traditional design, serene setting and personal

service has earned Dar Zemora the Luxury Boutique Hotel of the Year Award.

Located in the heart of the Medina of the exotic and vibrant city of Marrakech, AnaYela impressed our

judges with its location, rich 300-year-old history, beautiful Moroccan styling and personal service.

Reflecting the historic charm of Marrakech AnaYela perfectly creates an atmosphere of sumptuous

traditional Moroccan living. An enchanting main courtyard featuring a swimming pool is the centrepiece

of this charming escape and views of the majestic Atlas Mountains and Koutoubia Mosque

allude further to the rich history of Marrakech. A shady patio and sun soaking roof top terrace,

complete with a “flying carpet”, allows guests to enjoy the irresistible African weather in a relaxed

and peaceful setting.

The dedication to immersing its guests in Moroccan culture, particularly the traditional “soiree” – an

evening complete with traditional live music, snake charming and renowned story telling – is what

impressed our judges the most, the absolute dedication of the owners to go that extra mile for an

authentic experience. Additional services include a driver hire, a personal shopper to accompany

guests, and even an open air cinema.

Dar Zemora

Rue Al Andalib, Marrakech, Morocco

Tel +212 5243-28200

darzemora.com

AnaYela

28 Derb Zerwal,

Marrakech, Morocco

Tel +212 5243-86969

anayela.de

30 31


RWANDA

KIGALI SERENA HOTEL

HOTEL OF THE YEAR 2017

HOTEL

SOUTH AFRICA

R&R TRANSFERS

TRANSFER COMPANY OF THE YEAR 2017

TOUR

Located in one of the finest boulevards of Kigali, the hotel shows off the very best of Rwandese

cultural art. Guests can relax in 148 fully equipped rooms with modern facilities and enjoy the

pan-African style décor. Executive Lounge and Bar overlooking a swimming pool is the perfect place

to relax with a glass of beer and the Milima Restaurant provides all-day buffet choices with pool view.

Sokoni Café located in the tropical gardens of the hotel near the pool is the perfect place to enjoy

meetings and is always bubbling with life. The Maisha Spa is where you should head to unwind and

revive with a wide range of treatments along with steam, sauna, plunge pool, sun-deck and juice

bar. With special accommodations for families, guests can be sure to have quality family time in

the hotel. The hotel also works as a natural business and event hub of the town with a 500-seater

auditorium and a lavish ballroom. Complete wedding planning and banqueting services as well as

honeymoon packages are offered as well.

Offering tours of in style, Renhard and Regard (R&R) transfers specialises in small, intimate tours with

friendly, local experts in comfortable & dependable cars. Designed to exactly match the needs of

their clients, R&R will endeavour to make the drive around South Africa a relaxed one, offering expert

knowledge and tidbits of the local scenery in their pleasant South African charm. Knowledgeable,

punctual and patient, the R&R transfer driver are available all of hours of the day, to ensure a reliable

service when starting your South African adventure.

R&R transfer can provide guests with a range of private one or two day trips, unique golf packages and

leisure transfers on the stunning garden route. Of all of the tours and transfer, one of the most extensive

and well thought out tours is the Cape Town to Port Elizabeth adventure. Starting in Cape Town guests

can expect to visit a penguin colony, have lunch at Mossel Bay, explore Oudtshoorn, go quad biking

and so much more all in just six days, it’s perfect example to illustrate their motto “Nature & Adventure

Joining Together”. What impressed our judges the most was the well thought-out packages, great

reviews and the flexibility afforded to guests when planning a their trip to the Garden Route.

Kigali Serena Hotel

KN 3 Avenue, Kigali, Rwanda

Tel +250 788 184 500

serenahotels.com/serenakigali

R&R Transfers

420 N 15th Ave E, Ely, MN 55731

Tel +1 218-365-3196

rrtours.co.za

32

33


SOUTH AFRICA

GONDWANA GAME RESERVE

LUXURY GAME LODGE OF THE YEAR 2017

TOUR

SOUTH AFRICA

ILLYRIA HOUSE BOUTIQUE HOTEL & SPA PRETORIA

LUXURY HOTEL & SPA OF THE YEAR 2017

HOTEL

Gondwana provides the perfect safari break for Cape Town visitors. Less than a four-hour drive

along South Africa’s popular Garden Route or 45 minutes from George Airport, the 11,000-hectare

(26,000 acre) private game reserve offers a distinctive malaria free Big Five Safari. Luxury

accommodation in Kwena Lodge suites for couples and spacious Bush Villas ideal for families. Enjoy

exhilarating game drives in a dramatic mountain landscape spotting elephant, cheetah, eland, lion,

giraffe and hippo among many other species! Children enjoy our popular Junior Ranger programe.

Located centrally in Johannesburg, Illyria House stays true to its name by offering the 17th Century

comfort in a backdrop of classical music. Fine antiques adorn the hotel’s interiors along with antique

tapestries. Six double luxury suites and six classic rooms with white and cream décor are equipped

with modern amenities to ensure an indulging and relaxing experience. The Aquarius Wellness Spa

gives off an oriental feel and boasts cold and heated pools, Jacuzzi, steam and sauna along with a

floatation pond. Treatments are often offered within the serene garden setting for added peace and

their signature full body massage is sure to drive you into a relaxed state. The Jacuzzi and sauna

room are set outdoors to take full advantage of the calming setting. Guests can indulge in a luxurious

dining experience with dinner on veranda overlooking the lantern-lit garden, with pre-dinner

soirees hosted by world-class musicians. When not exploring all the luxuries, guests can take a

peaceful stroll in the tranquil garden and enjoy high tea with birds chirping in the background.

Gondwana Game Reserve

Mossel Bay, 6500, South Africa

Tel +27 21 555 0807

gondwanagr.co.za

Illyria House Boutique Hotel & Spa Pretoria

327 Bourke St, Muckleneuk, 0002, South Africa

Tel +27 12 344 5193

illyria.co.za

34

35


SOUTH AFRICA

MOONTIDE GUEST LODGE

LUXURY HIDEAWAY OF THE YEAR 2017

HOTEL

On the banks of the tidal Touw lagoon, this beautiful thatched homestead is shaded by 400-yearold

milkwood trees. With only eight en-suite rooms, each with their own private garden access and

outdoor seating areas, it’s both peaceful and exclusive. Plush interiors are filled with eclectic art

and furniture, hand-picked by owner Maureen Mansfield. There are several sunbathing decks and

the river makes for wonderful swimming; the beach is a brief three-minute stroll away. Weather

permitting, breakfast is served on the terrace overlooking the lagoon which is a birdwatcher’s

paradise. Overlooking the river that winds its way through a series of lakes, it’s an ideal Garden

Route base. There is much to explore – walks to waterfalls through pristine forest, boating or canoeing

up the river (the guest house has several canoes), guided beach walks, paragliding, visiting wildlife

sanctuaries, kloofing through the gorge or simply lying around in the sun until dinner. Wilderness

has several good restaurants, and the guest house managers are on hand to advise and book on a

daily basis – part of the excellent service that makes this good-value guest lodge such a luxury find.

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

Hotel Name

Address

Tel +

wwww

Moontide Guest Lodge

Southside St, Wilderness, 6560, South Africa

Tel +27 0 824656645

moontide.co.za

36 37


SOUTH AFRICA

DERSLEY MANOR

LUXURY BOUTIQUE HOTEL OF THE YEAR 2017

HOTEL

TANZANIA

GOLDEN TULIP DAR ES SALAAM CITY CENTER HOTEL

HOTEL OF THE YEAR 2017

HOTEL

Located in the lush suburbs of the sprawling capital of South Africa, Bloemfontein, Dersley Manor

offers quality stays to their guests. Guests can laze around on the pure percale linen or enjoy

sipping some drinks from the mini bar in the plush comforts of the air-conditioned rooms. Enjoy the

delicious pasta dishes or dig into the delightful desserts in the luxurious restaurants with outdoor

seating. Get the VIP feeling with courteous and friendly nature of the staff, which goes the extra mile

by giving complimentary drinks and free ironing services. The entire hotel is adorned with antiques

and lush wallpapers with contemporary furniture that goes perfectly with the age of this 70-year-old

building. Personalised functions and conferences are organized by the hotel with all the modern

amenities and catering as well. Guests can also take a stroll around the peaceful area surrounding

the guesthouse, especially in the afternoons.

A modern hotel in a historic city; Golden Tulip Dar Es Salaam City Center Hotel offers a stay of

contrasts defined by four-star luxury. Although located in the heart of Dar Es Salaam, the hotel

provides a quiet and dignified respite from the surrounding tourist attractions. With just 55 rooms

and suites, guests can be sure of a personalised and attentive service. All guest accommodation

offers sweeping city panoramas or beautiful sea views and come complete with such added touches

as flat screen TVS, state-of-the-art-music systems, luxury bathrooms and complimentary gym access.

The help desk is open 24 hours a day to ensure needs and enquiries can be handled swiftly and

professionally, no matter the time of day, and the Citrus Restaurant offers seasonal breakfast, lunch

and dinner menus, which is perfect for visitors on the go.

Dersley Manor

10 Dersley St, Bayswater, Bloemfontein,

9301, South Africa

Tel +27 82 558 1945

dersleymanor.co.za

Golden Tulip Dar Es Salaam

City Center Hotel

Jamhuri St, Dar es Salaam, Tanzania

Tel +255 22 2129351

goldentulip.com

38 39


SOUTH AFRICA

ALLUVIA

WINERY & GUESTHOUSE OF THE YEAR 2017

HOTEL

Alluvia is a fine resort set in the wine farms of South Africa in Stellenbosch Winelands. World class

luxury awaits guests in the guesthouse located in the midst of the vineyards with five suites and two

self-catering houses with modern amenities overlooking the sprawling estate. Relax in the private

gardens or in the lounge with a private patio of the self- catering houses while making some delicious

barbecue alongside. Complimentary sherry and nougat on arrival to kick-start your executive stay

here make it all the more special. Guests can enjoy sipping some of the finest wines in the world

in the comfort of their rooms, which are decorated based on particular soil types of the farm, thus

creating oneness between the rooms and the surroundings. A dedicated honeymoon suite equipped

with private patio, lounge, spa bath with double shower and a fireplace provides the perfect setting

for a couple to enjoy some romantic time with your loved one. Enjoy some fine massages, cocoons,

hands and feet facials with gentle and caring hands of masseuses, and unwind and escape from the

moribund city life in the Alluvia Estate Spa.

Indulge in the gourmet meals prepared by personal chefs in the privacy of your own self-catering cottage

complemented with ilka wines made in Alluvia itself. Guests can also enjoy a private game of golf

in the in-house PGA golf course. Flights are arranged for guests to see the peninsula, whale watching

and for breakfast by the sea in Hermanus. Leisurely rides on mountain bikes in the neighboring wine

farms and breathtaking Banhoek Valley are arranged by the hotel for the thrill-seeking guests. Hiking

through the Cape Winelands on relaxed trails to mammoth excursions lasting three days are arranged

by the hotel as well. Beautiful butterflies in the Butterfly World and ferocious lions in Drakenstein Lion

Park can be seen up-close with trips arranged by the hotel among other local activities. The lush

landscapes are filled with a scent of grapevine that makes your stay more fulfilling as well.

Alluvia

Glen Arum Road,Helshoogte Pass,

Stellenbosch 7600

Tel +079 237 7815

alluvia.co.za

40

41


TANZANIA

DUMA EXPLORER

DESTINATION SPECIALISTS OF THE YEAR 2017

TOUR

TANZANIA

EARTHLIFE EXPEDITIONS LIMITED

AWARD FOR LEARNING EXPERIENCE 2017

TOUR

Duma Explorer Tanzania are one of the country’s leading travel companies and destination experts. The

tours are all about providing a magnificently friendly, knowledgeable, inclusive and local experience,

bringing every gust closer to the energetic and curious people of Tanzania, as well as the stunning

wildlife and wonderful scenery. We particularly loved the connection that Duma Explorer brings to

every customers experience, with a strong local and culture knowledge base that allows the tours to be

more engaging and deeper in their meaning. There is also a great sense of charity and solidarity with

the people here, with every effort made to help those around them.

Our judges wanted to point out the huge range of activities that Duma Explorer offer, with something

to please everyone. Whether guests are looking for a safari, a mountain trek, a trip to the beach or a

forest adventure Duma Explorer can cater to their wishes. The judges thought that the detail orientated

nature of the service – where every part of the trip is considered – was excellent, and that it really

enables visitors to get the most out of Tanzania.

The words safari and Earthlife Expeditions go hand in hand; nobody does it better than them. With

custom-made six seater Land Cruisers with pop-up roofs, the best experience of the wild side of Africa

is guaranteed. From the African lions of Serengeti to the Sanane Island National Park, every major

natural attraction of Tanzania is covered by them. Not only do they offer short, day trips but even take

you on a complete safari lasting up to two weeks to witness one of the greatest events of this planet-

The Great Migration. Be it land or air, Earthlife ensures that the guests get a great learning experience

of safaris with their experienced guides, and allow them to live the safari, for real! For the more

adventurous folk, tours to the summit of the highest point in Africa, Mt. Kilimanjaro are also arranged.

With a commitment to work with each client individually based on their interests, the itineraries are

always tailor-made to suit your preferences.

Duma Explorer

Plot #15, Kivulini Estate, Ngara Mtoni ya Chini, Arusha,

Tanzania

Tel +255 0 787 079 127

dumaexplorer.comw

Earthlife Expeditions Limited

Clock Tower – TFA Building

2nd Floor, SLP 16353,

Arusha – Tanzania, Arusha, Tanzania

Tel +255 753 891 310

earthlifeexpeditions.com

42

43


UGANDA

SHERATON KAMPALA HOTEL

HOTEL OF THE YEAR 2017

HOTEL

COUNTRY

HOTEL NAME

AWARD

HOTEL

Located in the capital of Uganda, Kampala, Sheraton Kampala Hotel welcomes travelers with a

relaxed ambience and a wide range of upscale amenities. With rooms ranging from executive

rooms to presidential suites, the hotel has something to offer to everyone. Satisfy your pasta, steak

and seafood cravings at Seven Seas and enjoy some exotic drinks by the pool at Kyoga Pool Bar

or in a lobby at Equator Bar. Full service gift shops along with a fully staffed business center with

conference room, computers and copiers make the stay easier for guests. State-of-the-art health

club is where you can head to for unwinding and relaxing. Tours to local attractions are coordinated

by the hotel as well. For those willing to simply relax in the hotel, salons and shops are available

in-house to make your stay a comfortable one. With some executive boardrooms and the Rwenzori

Ballroom, corporate meetings and private events are carefully planned and managed here with

tailor-made facilities.

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

Sheraton Kampala Hotel

7041 Ternan Ave street, Kampala, Uganda

Tel +256 41 4420000

sheratonkampala.com

Hotel Name

Address

Tel +

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44


FULL

WINNERS

LIST

46 47


EATABE LUXOR

Hotel & Restaurant

KEMPINSKI GOLD

COAST CITY

HOTEL &

ACCOMMODATION

WINNERS

Combine a fine stay with

a delicious meal at

the Dakka Restaurant.

HILTON ALEXANDRIA

KING’S RANCH

Award for Excellence in Service

Uniting European luxury

with African hospitality.

LA VILLA BOUTIQUE

HOTEL

Hotel & Spa

Boutique Hotel

The perfect choice to get away from the

hustle and bustle of the city.

Ghana’s best boutique

hotel for business and leisure.

S.A. BOTSWANA

AVANI GABORONE

RESORT & CASINO

Hotel

DEMOCRATIC REPUBLIC OF CONGO

KEMPINSKI HOTEL FLEUVE

CONGO

Hotel

THREE CORNERS ROYAL

STAR BEACH RESORT

Resort

A touch of Belgian Hospitality.

KENYA

MEDINA PALMS

Hotel

The best in Botswana for a

great stay and classy games.

MMABATHO PALMS

Award for Excellence in Service

Quite simply the best in the

Democratic Republic of Congo.

BEATRICE HOTEL

Award for excellence in service

EQUATORIAL GUINEA

SOFITEL MALABO

SIPOPO LE GOLF SL

Nestled amongst the most

spectacular and unspoiled

beaches on the coast of Watamu.

ASHNIL MARA CAMP

The fantastic reviews impressed our

judges.

legendary hospitality elegant in its

design

Hotel

Crafting truly memorable holiday

experiences.

Award for Excellence in Service

Experience the Kenyan wilderness

upclose.

CAPE VERDE

EGYPT

HILTON MALABO

ZIWA BUSH LODGE

MELIA DUNAS

BEACH RESORT

Hotel

HILTON CAIRO

ZAMALEK RESIDENCES

Hotel

Award for excellence in Service

Outstandinf for work and relaxation

Boutique Hotel

Surround yourself with natural beauty.

We are what we do, day by day. So

excellence is not an act but a habit.

PRASSA 3 BOUTIQUE

Boutique Hotel

Luxury at its finest, combined with a

homely feel.

Excellent setting among

the magnificent waters of

the River Nile.

NORIA RESORT

Award for Excellence in Service

Service that makes you feel like a king!

GHANA

LA PALM ROYAL

BEACH HOTEL

Hotel

Breathtaking ocean views are the USP of

this hotel.

48 49


COWRIE SHELL BEACH

APARTMENTS

Apartments

Home-like warmth to make your stay

better.

FLAMINGO BEACH

Hotel & Spa

Inspired hospitality right

at the Indian Ocean.

WATERLOVERS

BEACH RESORT

Modern Hotel

We’re glad to share this award

with all of you, working

hard since 2008.

BIDWOOD SUITE HOTEL

Family Friendly Hotel

Running a hotel is not just about

business but the passion of the people

who run it.

HILLPARK

Elegant Hotel

Be ready to blown by elegance.

AFROCHIC DIANI BEACH

Resort

Elewana Collection crafts authentic

and memorable safari experiences,

providing the highest quality of

luxury and comfort.

NDEMI PLACE

Guest House

Welcome to The Ndemi Place

Guest House, your home away

from home.

MADAGASCAR

RAVINTSARA WELLNESS

HOTEL

Hotel

Our judges were blown away

by this magnificent retreat.

CARLTON MADAGASCAR

Award for Excellence in Service

Five star luxury right in the middle of

Madagascar.

MALAWI

PROTEA HOTEL BY

MARRIOTT BLANTYRE RYALLS

Hotel

Experience a truly fulfiling holiday

with us.

KAYA MAWA

Award for Excellence in Service

Thank you to T&H Awards for

recognising Kaya Mawa for service

excellence.

MAURITIUS

ONE&ONLY LE SAINT

GERAN MAURITIUS

Hotel

Best stop for a comfortable stay.

ST. REGIS MAURITIUS

Award for Excellence in Service

Live exquisite at the best address.

MARITIM RESORT & SPA

MAURITIUS

Hotel & Spa

Rejuvenate in style.

SAFARI ADVENTURES LION

ENCOUNTER

Destination Specialists

Electro-Bike Discovery

is proud to accept this award.

MOROCCO

SAVOY LE GRAND HOTEL

Hotel

Savoy Le Grand Hotel offers great

panoramic ocean views.

RIAD KARMELA

Award for Excellence in Service

Enjoy the relaxing and peaceful

atmosphere in a charming riad in the

Marrakech Medina.

DAR ZEMORA

Boutique Hotel

One of Marrakech’s finest.

HOTEL TIMOULAY

Hotel & Restaurant

Ayour restaurant was postively

recieved by all our judges.

DAR RHIZLANE

Hotel & Spa

A haven of relaxation.

BELERE RABAT

Stylish Hotel

Get lost in panoramic views of the city in

Rabat.

DAR EDDAYA

Seaview Hotel

No better place in Morocco

for the sea views.

RIAD AL JAZIRA

Riad Specialists

Live your Moroccon fantasy.

ANAYELA

Riad

The jewel of Marrakech.

RIAD ILAYKA

Unique Riad

Authenticity, hospitality,

perfect service, Riad Ilayka –

Unique Riad of the Year

Morocco 2017.

50 51


RIAD AL BADIA

Riad & Restaurant

The Riad Al Badia is proud

to accept this prestigious award.

RIAD HAMDANE ET SPA

Riad & Spa

For a truly traditional Moroccan

experience.

RIAD NOIR D’IVOIRE

Classic Riad

Award-winning luxury riad

in Marrakech, Morocco.

Outstanding beauty, design,

food and service.

MOZAMBIQUE

AZURA BENGUERRA

Hotel

Why stay anywhere else?

SANTORINI MOZAMBIQUE

Award for Excellence in Service

Santorini Mozambique, elegant

living and unrivalled luxury.

DUGONG BEACH LODGE

Lodge

Perfect for an idyllic gateway.

S.A. NAMIBIA

VILLA MORINGA GUESTHOUSE

Hotel

Modern elegant accommodation.

HILTON WINDHOEK

Award for Excellence in Service

Outstanding in every sense of the word

NIGERIA

SHERATON LAGOS

AND TOWERS

Hotel

Experience the Sheraton luxury in

Lagos.

BON HOTEL ABUJA

Award for Excellence in Service

A superior hotel lifestyle.

SWISS INTERNATIONAL MABISEL

Modern Hotel

Swiss International prides herself in

international quality and local affinity.

RWANDA

KIGALI SERENA HOTEL

Hotel

Quite simply the best.

KIGALI MARRIOTT HOTEL

Award for Excellence in Service

Style and substance

SAO TOME AND PRINCIPE

PESTANA SÃO TOMÉ

Hotel

All the comforts of the city

in a tropical paradise.

BOM BOM PRINCIPE ISLAND

Award for Excellence in Service

A truly special place

SEYCHELLES

PARADISE SUN

Hotel

Come discover our little

heaven on Earth.

FOUR SEASONS RESORT

SEYCHELLES

Award for Excellence in Service

Take a glimpse into paradise.

LE DUC DE PRASLIN

Boutique Hotel

The perfect hotel for a relaxing holiday.

SOUTH AFRICA

ALLUVIA SPECIALIST WINERY

Winery

Enjoy the vineyard lifestyle.

MOONTIDE

Hideaway

The most romantic retreat in the

Garden Rout.

SOUTHERN SUN O.R TAMBO

INTERNATIONAL AIRPORT

Airport Hotel

Our judges love nothing more

than a classy airport hotel.

EASTERN CAPE

MYPOND HOTEL

Hotel

We are proud to present

our number 1 hotel on

the Eastern Cape.

AFRICANOS COUNTRY ESTATE

Award for Excellence in Service

Absolute tranquillity – in the heart of

Addo, Africanos Country Estate… your

home away from home.

ADDO DUNG BEETLE GUEST

FARM

Boutique Hotel

Nestled on a mountain-top in the heart of

the Sundays River Valley.

ROYAL ST. ANDREWS

Hotel & Spa

Combining the vibrancy of the modern

world with Tudor-styled elegance.

PRANA LODGE

Beachfront Hotel

Prana Lodge, nestled along the Wild

Coast, is Chintsa’s leading luxury hotel .

52 53


SEA WHISPER

Guest House

We know you like grandiose.

COSMOS CUISINE

Guest House & Restaurant

Sample some of South Africa’s finest

cuisine, right in the heart of Addo.

ADDO PALACE

Cultural Reserve

Adorned with gems from indigenous

cultures.

S.A. FREE STATE

WILD HORSES

Award for Excellence in Service

A gem of a hideaway

mountain retreat.

ANTA BOGA HOTEL

Hotel

Experience luxury with a flair of

Balinese charm in Africa.

GAUTENG

SHERATON PRETORIA

Hotel

Sheraton Pretoria Hotel is

going beyond to ensure

effortless travel.

10 2ND AVENUE

HOUGHTON ESTATE

Award for Excellence in Service

10 Second Avenue Houghton Estate is

happy to accept the award.

THE VIEW

Boutique Hotel

The best view in Johannesburg.

TIMES SQUARE

EXECUTIVE SUITES

Apartments

Feels just like home.

ILLYRIA HOUSE

Hotel & Spa

Illyria House has always been an

irresistible attraction to all lovers

of fine things.

KLEIN KAAP BOUTIQUE

Romantic Hotel

An ideal venue for weddings, romantic

getaways and business conferences.

SUNNYSIDE PARK HOTEL

Traditional Hotel

A charming Victorian-style

hotel in Parktown.

ISIPHIWO

Hotel & Conference Centre

Isiphiwo, where nature

and luxury meet.

THE WOODPECKER INN

Bed & Breakfast

This Johannesburg guesthouse

is convenient, comfortable and

consistently excellent.

LIZ AT LANCASTER

Guest House

Spacious well-appointed rooms , studio

flatlets or self contained cottages, what’s

your pick?

CAMDEBOO SPA

Spa of the Year

Camdeboo Day Spa is steeped in

creating a sense of balance and

tranquillity.

S.A. KWAZULU-NATAL

HILTON DURBAN

Hotel

An iconic landmark hotel offering

superior accommodation.

GRANNY MOUSE COUNTRY

HOUSE & SPA

Award for Excellence in Service

At Granny Mouse, we ‘go the extra mile’

for your service.

ENDLESS HORIZONS

BOUTIQUE HOTEL

Boutique Hotel

A boutique hotel in a fantastic location.

FORDOUN

Hotel & Spa

Treat yourself to state-of-the-art leisure

and spa facilities.

CORAL TREE COLONY

Bed & Breakfast

Come and tame the African

wilds in style.

LEOPARD CORNER

GUEST HOUSE

Guest House

Join us for a warm, homely experience.

COZY NEST

Modern Guest House

Teremok Marine is delighted to be the

recipient of this prestigious award.

TEREMOK MARINE

Lodge

This modern lifestyle resort

offers magnificent views over

the dam towards the

Drakensberg mountains.

CAYLEY LODGE

Unique Lodge

Calling out all nature lovers for a unique

experience.

LEOPARD MOUNTAIN

GAME LODGE

Game Lodge

Big 5, 4-Star luxury safari lodge

in the heart of Zululand.

54 55


LIMPOPO

REST ZEBRA LODGE

S.A. WESTERN CAPE

AU DE HEX

MVURADONA SAFARI LODGE

Award for Excellence in Service

Affordable luxury with wildlife on your

doorstep.

Lodge

We make your comfort our

responsibility.

TOMJACHU BUSH RETREAT

CAPE ROYALE LUXURY HOTEL

Hotel

Our judges were blown away by the

superior location.

Romantic Hotel

Come, experience the fine things in life.

ROBERTSON SMALL HOTEL

Hotel & Restaurant

KOLOLO GAME RESERVE

Safari Lodge

In the middle of the jungle, a gateway of

luxury.

Exclusive Lodge

It is wonderful to have the Tomjachu

team’s hard work recognised with this

award.

CANDLEWOOD LODGE

Award for Excellence in Service

Candlewood Lodge will serve you with

sincerity.

A good win considering this was one of

our most competetive categories.

POD BOUTIQUE HOTEL

Boutique Hotel

MPUMALANGA

PROTEA HIGHVELD

Hotel

We graciously accept

this prestigious award.

TINTSWALO SAFARI LODGE

Award for Excellence in Service

Get the best wild African safari

experience.

TURACO LODGE

Bed & Breakfast

We are humbed by this great award win.

PORCUPINE RIDGE GUEST HOUSE

Guest House

Delight to accept this recognition for our

little piece of paradise.

S.A. NORTH WEST

PROTEA HUNTERS REST

Hotel

A country resort nestled in the

Magaliesburg mountains.

JACIS LODGES

Award for Excellence in Service

Luxury delivered at its finest.

RHULANI SAFARI LODGE

Lodge

Rhulani means “relax”, so sit back and

enjoy the African bush with us.

MOROKOLO GAME LODGE

Contemporary Lodge

Award winning intimate big five

safaris in luxury accommodation and

scrumptious meals.

CINNAMON BOUTIQUE

Boutique Hotel

It is great to have our hard work

recognised.

MORE QUARTERS

Apartments

Here is your home away from home.

GRAND CAFE AND ROOMS

Unique Hotel

The most desirable address on the

Garden Route.

KURLAND HOTEL

Country Hotel

Relax, unwind in complete peace.

SPIER HOTEL

Stylish Hotel

Spier Hotel and Wine Farm are proud

to accept the award for “Stylish Luxury

Hotel of the Year”.

Quite simply the best view on the

Western Cape.

LAST WORD LONG BEACH

Beach Front Hotel

Get the best value for your money.

AZAMARE GUEST HOUSE

Suites

On the shore in picturesque Camps Bay.

EARTHBOUND

Bed & Breakfast

Your happiness, our priority.

BARUCH GUEST HOUSE

Guest House

We are passionate about our work and

servicing our guests.

56 57


THE ALEXANDER

Sea View Guest House

We deliver experiences of a lifetime.

SEA STAR CLIFFE

Lodge

Sea Star Cliffe are proud

to accept this award.

FEATHERS LODGE

Boutique Lodge

Valued | Looked After | Cared For |

Special | Welcome | Warm

DRAAIHOEK LODGE

Lodge & Restaurant

Impressing travellers the world over

LAKESIDE LODGE & SPA

Lodge & Spa

A luxury spa, fine dining and friendly

staff, what more could you want?

GONDWANA GAME RESERVE

Game Lodge

Get a feel of heaven right here.

BLUE GUM COUNTRY ESTATE

Family-Friendly Lodge

We’ll make your holiday a dreamy one.

KAGGA KAMMA PRIVATE WILD

RESERVE

Wildlife Reserve

The best resort to experience the majestic

Cederberg.

FIJNDRAAI COTTAGES WINE

ESTATE

Wine Estate

It is an honor to win the Wildlife

Experience Award.

TANZANIA

GOLDEN TULIP DAR ES SALAAM

CITY CENTER HOTEL

Hotel

International standards, local flavours.

BOUTIQUE HOTEL MATLAI

Boutique Hotel

Where hospitality meets homeliness.

ZANZIBAR PALACE HOTEL

Hotel & Spa

Enjoy our award with

an overnight treated like a Sultan.

KONO KONO BEACH RESORT

Eco Friendly Hotel

Tanzania’s own serene paradise

ACACIA FARM LODGE

Lodge

We are delighted

to accept this award.

UGANDA

SHERATON KAMPALA HOTEL

Hotel

Our judges were impressed by the great

service and perfect location.

SILVERSPRINGS HOTEL

Award for Excellence in Service

They will move heaven and earth to

ensure your comfort

ZIMBABWE

NGOMA SAFARI LODGE

Safari Lodge

Are you game for a wild safari

experience?

STANLEY AND LIVINGSTONE

SAFARI LODGE

Award for Excellence in Service

5 Star luxury safari lodge situated on

a private game reserve a few kilometers

from Victoria Falls.

58 59


TOUR & ACTIVITY WINNERS

KENYA

BOUNTIFUL SAFARIS

Tour Company

Bountiful Safaris – see the spectacular.

SUNWORLD SAFARIS, LTD

AFRICAN SAFARI

DESTINATIONS LTD. –

DAY TOURS

Learning Experience

Get a tailor-made African safari

experience in Kenya.

CAMEROON

HADY GUIDING SERVICES

Tour Company

Hady Guiding Services are very

happy to accept this award.

DISCOVER CAMEROON TOURS

Award for Excellence in Service

Get set ready...adventure awaits!

CAPE VERDE

CABO VERDE ISLAND TOURS

Tour Company

The best way to see Africa’s

hidden gem.

ALWAYSAILING

Award for Excellence in Service

Sail through the seas and conquer your

fears!

EGYPT

EMO TOURS EGYPT

Tour Company

Our judges were impressed by Emo

Tours’ perfect reviews.

NILE RIVER EXPLORERS

Award for Excellence in Service

Cruise and raft on the longest river in the

world!

ETHIOPIA

KIBRAN TOURS

Tour Company

One of Ethiopia’s oldest

and most experienced.

AFRO ETHIOPIA TOUR

Award for Excellence in Service

It’s great to have your

hardwork recognised.

Award for Excellence in Service

Visit the untouched African forests and

discover their hidden beauty!

GUIDED NAIROBI CITY TOURS

Cultural Tour Company

Unique Nairobi walking tours

for the benefit of street children –

making a difference.

SAFARI JOE

Adventure Tour Company

Explore the wild side of Kenya with

Safari Joe!

BIGMAC AFRICA SAFARIS

Tailor Made Safari Company

The ultimate Kenyan experience.

TRIBE WATERSPORTS

Watersports Company

Our judges loved the wide variety of

watersports offered by Tribe.

BIKEVENTURES TOURS

Bicycle Tour Company

Our judges agreed, quite possibly

the best way to see Kenya.

WILD FUN ADVENTURE

Adventure Experience

Partner for the ultimate safari

experience in Eastern Africa.

MADAGASCAR

DODI’S LEMUR TOURS

Award for Excellence in Service

Specialists in trips to the Eastern,Western

and Southern parts of Madagascar

NOFY-BE SAILING & DIVING

MADAGASCAR-DAY TOURS

Tour Company

Sailing, diving, discovering authentic

Madagascar on a traditional old Gaffer.

MALAWI

MALAWIAN STYLE

Tour Company

Your gateway to an

undiscovered paradise.

LIKOMA ISLAND DIVERS

Diving Company

Explore underwater world like never

before with Likoma Island Divers!

60 61


MAURITIUSMAURITIUS

MOROCCO

NAMIBIA

SAO TOME AND PRINCIPE

ELECTRO-BIKE DISCOVERY

Tour Company

OPEN DOORS MOROCCO

Destination Specialists

AQUANAUT TOURS

Tour Company

POINT ZERO OUTDOOR

ACTIVITIES

A unique way to tour

a beautiful island.

KITE SURF PARADISE

Award for Excellence in Service

Surf on waves and let the wind be your

guide!

DOLSWIM

Unique Tour Company

See the dolphins, swim

with the dolphins.

The most customisable tours in Morocco.

YOUR MOROCCO TOUR LLC

Award for Excellence in Service

Your Morocco Tour is proud to accept

Travel & Hospitality Award for

Outstanding Service.

AXS-BIKE MARRAKECH

Bicycle Tour Company

We couldn’t be more proud

of all our achievements.

We share our passion of the

outdoors near the coastal town

of Swakopmund in Namibia.

SWAKOPMUND FAT BIKE TOURS

Award for Excellence in Service

Traverse the Namibian deserts on fat

bikes!

NIGERIA

JEMI-ALADE TOURS

Tour company of the year

A miz of Coastal and Inland experience.

BAN BE NON

Award for Excellence in Service

Ban Be Non Tours have what

you need in Sao Tome and Principe.

SEYCHELLES

DISCOVERY AGRI TOURS

Tour Company

YANATURE

Adventure Tour Company

The most passionate guides

taking you on the most

beautiful hikes.

OCEANE CRUISES MAURITIUS

Charter Company

Experience the magic of

Mauritius, life will never

be the same.

DODO DIVERS

Diving Company

The best PADI diving experience in

Mauritius.

SURFESSAOUIRA-DAY CLASSES

Surf School

Our judges liked the unique manner in

which surfing is taught here.

SUZANNE PORTER MARRAKECH

PHOTO EXPERIENCES

Unique Experience

Thank you – I will continue my

endeavour to reveal the hidden gems.

MOZAMBIQUE

THE DOLPHIN CENTRE

Award for Excellence in Service

It’s a life changing experience.

GUINJATA DIVE CENTER

Dive Company

Whale, shark heaven.

Tour Company

Quite simply Nigeria’s

leading tour operator.

THE LAGOS PARTY

Award for Excellence in Service

Boats and yachts for every occasion in

Lagos.

RWANDA

ECOTOURS RWANDA

Award for Excellence in Service

Extensive experience and knowledge in

tourism and conservation.

INTORE EXPEDITIONS &

BUSINESS TOURS

Tour Company

Family owned and operated.

Tailor-made and small group

island hopping tours.

INDIGO SEYCHELLES BOAT

CHARTER AND EXCURSIONS

DAY TOURS

Award for Excellence in Service

Join one of our boat trips ,forunique

islands and an unforgettable boating

experience.

ANGEL TOURS PTY LTD

Charter Company

Angel Tours is extremely

proud to accept this award.

ONE LOVE BOAT CHARTER

SEYCHELLES

Fishing Charter

Charter a boat and go fishing for sailfish

and marlin!

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S.A. EASTERN CAPE

CALABASH DAY TOURS

Tour Company

Discover Nelson Mandela Bay like a

local!

TSITSIKAMMA SEGWAY TOURS

Award for Excellence in Service

A special way to see the Garden Route.

S.A. FREE STATE

MALUTI TOURS

Tour Company

Maluti Tours offers both day trips and

overnight stays in Lesotho

SKYDIVE PARYS

Extreme Activity

Skydive in Parys and take life

to the extreme.

S.A. GAUTENG

MULAUDZI ALEXANDRA TOURS

Tour Company

Buvhi Group -responsibility,

honesty and excellency.

BILL HARROP’S ORIGINAL

BALLOON SAFARIS

Award for Excellence in Service

It is possible for humans to fly whe

Harrop’s gives you wings!

ADVENTURE ZONE CULLINAN

Adventure Tour Company

Outdoor activities for all the

family to enjoy.

ACROBRANCH PRETORIA NORTH

Eco Friendly Tour Company

Slide, balance, jump, crawl, swing or

stroll – expect the unexpected.

MACIT TOURS

Private Tour Company

Tailor made and private,

what more could you ask for?

CLASSIQUE AVIATION

Unique Experience

We’ll take you to the sky!

WILDSIDE TOURS AND SAFARIS

Wildlife Experience

Join us for tailor-made tour

with the WILD at heart.

S.A. KWAZULU-NATAL

GARSONS EXPEDITIONS

DAY TRIPS

Tour Company

Customised photographic safari and

adventure tours throughout Southern

Africa!

OUTDOOR AFRICA

Award for Excellence in Service

Thank you to everyone, without

you this would not have been possible.

CALYPSO DIVE AND ADVENTURE

Adventure Tour Company

Explore the deep blue around Durban

with Calypso Dive and Adventure.

ALIWAL DIVE CENTRE

Diving Company

PADI 5 Star Resort – shark, cage & reef

dives, accommodation, dive training.

ZULUMOON GONDOLAS

Unique Experience

Adventures and memories that last a

lifetime.

LIMPOPO

OLIFANTS RIVER

SAFARIS DAY TRIPS

Tour Company

An experience that you’ll remember

forever!

BUYA BUYA TRAVEL & TOURS

Award for Excellence in Service

A fresh approach to travel around the

Kruger Park.

MPUMALANGA

DISCOVER KRUGER DAY TOURS

Tour Company

Discover Kruger Up Close And Personal.

ELEPHANT HERD TOURS AND

SAFARIS

Award for Excellence in Service

There is more to the

Kruger Park than just the Big 5.

AFRICAN SAFARI ADVENTURES

Adventure Tour Company

Providing the best safari experiences

since 1991

KRUGER AFRICA SAFARIS

Safari Company

Open vehicle safaris to the

Kruger National Park/ Journey

for the soul and feast for the senses.

S.A. WESTERN CAPE

CAMINO WINE TOURS

Tour Company

Map your magic moments with Camino

Wine Tours

COMPASS CHARTERS

Award for Excellence in Service

Our judges were blown

away by the spectacular reviews.

TOUR WITH ELLE

Tour Guide

Join me, Elle, on epic adventures!

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HOTSPOTS2C

TRAVEL & DAY TOURS

SOUTHERN RIGHT CHARTERS

Charter Company

WHALE WATCHERS HERMANUS

Wildlife Experience

AFRICAN SCENIC SAFARIS

Award for Excellence in Service

Unique Tour Company

Let Hotspots2c’s local guides

share Southern Africa’s popular

spots with unique journeys.

CHILLED SQUIRREL

Adventure Tour Company

Be cool, help the globe by exploring the

city on our e-bikes.

CAPE TO GRAPE WINE TOURS

Culinary Tour Company

Experience an up close and personal

encounter with the ‘gentle giants’ of the

ocean.

GOURMET WINE TOURS

Wine Tour Company

Experience the delights of

the best South African

wine and food.

IVANHOE SEA SAFARIS

Eco-Friendly

Hermanus Whale Watchers:

the ultimate close-up boat based

whale watching experience.

WINE FLIES WINE TOURS

Unique Experience

Weird, wonderful & unique

experiences offered in SA. Tours

you will remember forever.

AFRICAN SHARK ECO-CHARTERS

Extreme Activity

Proudly accepting this award,

looking forward to welcoming you

to Tanzania.

NYANGE ADVENTURE LTD

Adventure Tour Company

To be selected as a winner is a

great accomplishment for Nyange

Adventures. We are humbled and

very grateful for the recognition.

KIPORI SAFARI – DAY TRIPS

We’re thrilled to receive this award, we

excel in unique culinary experiences.

The best whale viewing on the

South African coastline.

Put your gutsy foot forward and come,

see the sharks.

Tailor Made Tour Company

Design your own dream holiday

DE TOREN PRIVATE CELLAR

CYCLE THE CAPE

GARY’S SURF SCHOOL

CHEEKY MONKEY SAFARIS

Tailor Made Tour Company

Bicycle Tour Company

Surf School

Packaged Tour Provider

Your holiday, delivered to you as you

wish.

R&R TOURS AND TRANSFERS

Transfer Company

R& R Tours are very proud

of the award. Thanks Travel

and Hospitality Awards.

CAPE SPLENDOUR DAY TOURS

Private Tour Company

Running the extra mile

and attention to detail makes

the difference!

Unique bespoke cycling tours

around Cape Town and

surroundings for all ages.

CAPE TOWN GAY TOURS

Alternative Tour Company

Cape Town Gay Tours creates bespoke,

premier day tours for the gay traveller to

Cape Town

FOR FUN-FILLED HAPPY, GAY

TIMES.I & F ELEGANT COUNTRY

TOURS -DAY TOURS

Learning Experience

Join us for an exhilarating voyage to

discover the beautiful marine life.

The best surfer is the one having

the most fun.

TANZANIA

DUMA EXPLORER

Destination Specialists

Tell us about your dream Tanzanian

tour. We’ll make it come true.

TATANCA SAFARI & TOURS

Safari Specialists

Adventures in the heart of Africa.

TANZANIA EXPEDITIONS

Tour Company

Have fun enjoying Tanzania’s

wildlife with our experienced guides.

MATERUNI TOURS

Safari Tour Company

Responsible Tanzania adventures

that explore, connect and inspire.

MAFIA ISLAND DIVING

Diving Company

We are delighted to be selected

and will strive to continually

provide an excellent service!

Experience Tanzania in all its

tranquility

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OCEAN ISLANDS SAFARIS

Yacht Charter Company

Combine sailing & African Safari for

your dream Mozambique holiday.

EARTHLIFE EXPEDITIONS LIMITED

Learning Experience

For experience of a lifetime!

WINDFALL SAFARIS – DAY TOURS

Wildlife Experience

It is an honor to win the Wildlife

Experience Award.

WHITE NILE RAFTING LIMITED

Extreme Activity

We are happy and humbled to recieve

this award, shows we’re appreciated by

our guests!

AFRIDESTINY SAFARIS

Tailor Made Tour Company

Your ideal travel partner.

LAKESIDE ADVENTURE PARK

Adventure Experience

We will get your adrenaline pumping!

UGANDA

KEEFA MOTOR TOURS

Tour Company

Bike around Kampala with Keefa Motor

Tours!

UNLIMITED TOURS & SAFARI’S

Award for Excellence in Service

We are happy and humbled to recieve

this award, shows we’re appreciated by

our guests!

S.A. ZIMBABWE

AFRICAN WANDERER SAFARIS

Tour Company

We’re thilled to win and

can’t wait to enter next year.

BONISAIR HELICOPTERS

Award for Excellence in Service

An amazing way to see the Victoria falls

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AFRICA

awards guide 2017

www.thawards.com

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