Travel & Hospitality Awards | Africa 2017 | www.thawards.com

TRAVEL & HOSPITALITY 

2017 AWARDS 

Africa 

Awards Guide 

2017

CONTENTS 

4 

EDITOR’S LETTER 

5 

MEET THE TEAM 

6 – 15 

JUDGING CRITERIA 

16 

INTRODUCING THE WINNERS 

46 

FULL WINNERS LIST 

2 3

EDITOR’S LETTER 

Africa – the land of the Sahara Desert and The Nile offers many 

undiscovered tourist attractions and so, as you plan your trip 

to this continent, why not do it in style? Vast forest areas and a 

wide variety of flora and fauna await your arrival here. Why not 

head away to a luxury retreat in the midst of the forests and wild 

animals? Or, perhaps enjoy the luxuries in the bustling cities of 

Africa like Johannesburg? Maybe the adventures of the wildlife 

safari and trekking suit you better? In this guide, we present all 

these and a lot more. 

In this edition, you’ll find a list of hotel winners along with their 

profiles like the stunning Ziwa Lodge, the unique Sofitel Malabo 

Sipopo Le Golf SL and the marvelous Alluvia. However, a place 

to stay is only half of the trip; finding some fun activities to 

do and exploring the region is what makes a trip complete 

and so; we’ve even listed down the tour and activity winners in 

this edition like Earthlife Expeditions Limited. Our judges and 

researchers have taken utmost care and have worked tirelessly 

across the year to come up with the list of winners and I would 

like to take this opportunity to congratulate them. To our dear 

readers, I extend a warm welcome and hope that you enjoy 

going through this edition of the magazine and have a fruitful 

stay in Africa. 

Katherine Lozell 

EDITOR-IN-CHIEF 

Dennis Mayhew 

CEO 

Raja Kamran 

MANAGING DIRECTOR 

Katherine Lozell 

EDITOR-IN-CHIEF 

Marcs Bacera 

ART DIRECTOR 

Craig Alexander 

AWARDS DIRECTOR 

Zoe Watkins 

DIRECTOR OF MARKETING 

Mark Tierney 

DIRECTOR OF SALES 

Tasmai Dave 

Jacqui Irvine 

Joseph Wilton 

SENIOR WRITERS 

Antoine Jackson 

Dave Chen 

SENIOR DESIGNERS 

Stanley Lucas 

Brian Anson 

Zach Ford 

Peter Clement 

Lindsay Evans 

AWARDS MANAGERS 

Ben Chase 

ACCOUNTS MANAGER 

Costin Marcel 

Sarah Patel 

RESEARCH MANAGERS 

Harry Singh 

CREDIT CONTROLLER 

TEAM 

4 5

CRITERIA 

SERVICES 

Excellence in Service is an important category, as customer service can 

often be responsible for having guests return year after year. We look 

for the hotels and tour operators that go out of their way to please their 

guests, those that provide a personal level of service and take the time 

to get to know each visitor so that they might anticipate their every need. 

This can be something as simple as a 24-hour concierge desk, a hotel 

manager who offers a personal greeting or a tour guide who is happy to 

create bespoke private tours – but whatever it is, we are always pleased 

when we encounter staff that have been trained in the art of customer 

satisfaction. 

6 7

STYLE & DESIGN 

It is no question that style and design plays a big part in selecting our 

awards shortlist. A guest will form an opinion about a hotel as soon as 

they arrive so it is important to us that all our winners make those first 

impressions count. We’re certainly not partial to a particular period of 

architecture – but whether we’re judging a gothic castle or an environmentally 

friendly lodge, the criteria remains the same. We consider factor’s 

such as architectural features, use of materials, creation of spaces, décor 

and the overall feel. We love it when we find a hotel that tells a story 

though its design and construction, or offers a design that is sympathetic 

to the natural surroundings of its location. 

LOCAL KNOWLEGE 

Knowledge of the local area is essential for any organisation, be it a 

hotel or a tour operator. The quality of service takes a great hit when 

knowledge of the immediate area is not up to scratch. Quite a few of our 

winners in this category have displayed excellent knowledge about the 

surrounding area, the people and culture. Local knowledge is especially 

important for tour operators, for many it’s unique selling point for other 

it’s what their business is built around. 

8 9

FACILITIES 

Award-winning guest rooms come in all shapes and sizes, but they all have 

one thing in common – a home-away-from-home feel. The comfort of 

the facilities on offer are of vital importance; we look for luxurious linens, 

stylish bathrooms and a coordinated colour scheme that work together 

to create a cohesive sense of relaxation. Additional touches, such as 

complimentary toiletries, free wi-fi or tea and coffee making facilities are 

always a bonus in making us feel welcome. We’re always impressed to 

find hotel rooms that embrace technology and offer amenities like tablets 

or smart thermostat systems, but this does not always necessarily trump 

the traditional – four poster beds, ornate fireplaces or antique furniture 

can add a touch of decadence to a hotel stay. 

MARKETING 

In today’s modern age, a hotel or tour operator cannot rely on word 

of mouth to get their message out into the world. As social media has 

become a vital part of everyday life, we like to see companies that go the 

extra mile to engage with their guests, both past and future. Attractive and 

informative websites and engaging and honest content are what we look 

for when judging a company’s use of marketing; how well they display 

their services, how up-to-date their content is, how well they get their 

brand message across, and, most importantly, how well their marketing 

can tempt us to go and see what they have to offer for ourselves. 

10 11

LOCATION 

Location is one of the most important factors, but also one of the most 

subjective, as the ‘ideal’ is very much determined by the type of visitor 

and the type of hotel itself. However, there a few factors we take into consideration 

when determining the winners of location-based awards. The 

first is convenience; that is, hotels that are easy to travel to. Many of our 

winners in this category are in convenient locations, such as adjacent to 

airports, close to beaches or found in the heart of easy-to-navigate cities. 

We are always impressed when hotels go the extra mile to take the hassle 

out of traveling and offer such additional services as airport shuttles or 

car hire services. However, we’re always excited to come across a hotel 

that is, to use a familiar phrase, off-the-beaten-track. A hotel that can 

offer something a little different, in terms of natural surroundings, can 

make the difference between a good holiday and an incredible one. 

DIVERSITY 

Diversity is one important aspect that needs to be taken into consideration 

when in the travel and hospitality industry. It is essential to have 

staff that has varying diversity to ensure that the organisation can properly 

connect with their guests. Diversity is taken into account in terms of 

gender, nationality as well as languages spoken among other factors. 

Not only do we take the diversity of the staff into account but even that 

of the facilities and services offered; a hotel or tour operator providing a 

better range of services is preferred over those that do not. 

12 13

CUSTOMER REVIEWS 

What better way is there to know about an organisation than by getting 

first hand reviews? Customers are the best judges of any service out 

there as they are the ones who experience them and can assess whether 

they were up to the mark or not. Considering reviews from hundreds of 

customers gives us a fair idea about the general pros and cons of any 

organisation and also gives us valuable inputs for the other criteria as 

well. 

INDUSTRY KNOWLEDGE 

It is of prime importance that an organisation has thorough industry 

knowledge. Without knowing the nit-bits of the industry, it is difficult 

to flourish and provide services which are a class apart. Before any 

organisation ventures into the industry, it is essential that they know how 

it is moving and how they should make changes to their methodologies 

in order to remain relevant. 

14 15

INTRODUCING 

THE WINNERS 

16 17

S.A. BOTSWANA 

AVANI GABORONE RESORT & CASINO 

HOTEL OF THE YEAR OF THE YEAR 2017 

HOTEL 

CAMEROON 

DISCOVER CAMEROON TOURS 

THE AWARD FOR EXCELLENCE IN SERVICE 2017 

TOUR 

Botswana’s premier hotel, AVANI Gaborone Resort & Casino, perfectly blends African style with 

modern luxury. As part of the AVANI global chain, our judges were impressed by the high level of 

service and facilities on offer while enjoying proximity to the finest attractions Gaborone has to offer; 

the hotel is located close to the Central Business District and the Gaborone Golf Course, making 

it a particular favourite among those visiting the city on business. Other features include the largest 

casino in Botswana, a fully serviced gym, a unisex hair salon, children’s entertainment, a range of 

local tours and experiences and several outstanding restaurants, ensuring that guests need not go 

far to find something to intrigue their interests. Guest accommodations include luxury rooms and 

suites and a spacious presidential suite, all designed to capture a home-away-from-home feel. 

Visitors can enjoy a tasteful African-inspired setting and relax in the heart of the city. 

Based at the foot of Mount Cameroon, Discover Cameroon Tours offers the very best of Cameroon 

and Africa to their guests. Friendly and effective staff is ever ready to provide most suitable suggestions 

for trips. The Discover Cameroon Tour takes you on a journey through the country from Korup 

reserve to the Waza National Park and helps you discover the landscape, wildlife and the people of 

the country. You can trek to the summit of Mount Cameroon and laze around on the beach or the 

Limbe botanical garden with your close ones. A truly unique experience is the family life experience, 

where guests can live with a typical African family and discover how their normal day is like. Guests 

can also join scheduled group tours to various destinations and can explore the country like never 

before across weeks. From eco-expeditions to dolphin and birdwatching tours, every kind of tour 

is offered to the guests with thorough professionalism. Based on the guests’ requirements, custom 

made tours can also be designed. 

AVANI Gaborone 

Resort & Casino 

4727 Chuma Dr, Gaborone, 

Botswana 

Tel +267 361 6000 

minorhotels.com/en/avani/ 

Discover Cameroon Tours 

P. O. Box 518 Buea Cameroon 

Tel +237 242 746 747 

discovercameroontours.com 

18 19

CAPE VERDE 

ALWAYSAILING 

SAILING COMPANY OF THE YEAR OF THE YEAR 2017 

TOUR 

EGYPT 

EMO TOURS EGYPT 


TOUR 

Few can visit Cape Verde and escape the lure of sun, sea, and ideal year-round sailing conditions 

and, as such, visitors are spoilt for choice when it comes to engaging the services of a local sailing 

company. However, our judges were particularly impressed with Alwaysailing and the exclusive 

experience that can be found on board ‘White Time’. A luxury ocean racing yacht, White Time offers 

sailing trips around the west coast of Sal Island from the bay of Santa Maria, but the beautiful views 

are just one of the many delights to be enjoyed. The well-experienced crew, led by Captain Eugene, 

are dedicated to meeting the personal requirements of every guest. An all-inclusive service can be 

found on board, from hotel pick up and drop offs, an open bar, use of the snorkelling equipment to 

the delicious lunch served at your leisure. The vessel is also out-fitted to the highest standards and 

offers incredibly comfortable guest quarters and amenities such as wi-fi and air-conditioning. 

Emo Tours are a company of trusted, passionate travel specialists who create customised luxury 

tours that truly capture the spirt of Egypt. All tours are completely based on their guests’ interests and 

schedule, guaranteeing customised itineraries and one-of-a-kind journeys tailored to your every 

desire. Our judges admired the sheer scope of experiences on offer, from private Nile cruises and 

cosmopolitan city breaks to historic tours and overnight stays in the heart of the desert; guests can 

enjoy day trips or multi-day excursions and travel completely at their own pace. Emo Tours Egypt 

have carefully cultivated excellent relationships with hotels, transfer companies and tour guides, 

meaning all guests can be sure of a highly personalised and trusted service. 

Alwaysailing 

Santa Maria, Ilha do Sal, Cape Verde 

Tel +238 956 44 20 

alwaysailing.com 

Emo Tours Egypt 

10 Ahmed Ragheb Street, Cornish El-Nile |Garden City, 

Cairo 11519, Egypt 

Tel +202 39753431 

emotoursegypt.com 

20 21

EQUATORIAL GUINEA 

SOFITEL MALABO SIPOPO LE GOLF SL 

LUXURY HOTEL OF THE YEAR 2017 

HOTEL 

ETHIOPIA 

KIBRAN TOURS 

TOUR COMPANY OF THE YEAR 2017 

TOUR 

If there is one hotel that defines luxury in Equatorial Guinea, it is Sofitel Malabo Sipopo Le Golf. 

Guests can enjoy stunning views of the sea and Mount Cameroon from the nation’s first 18-hole 

golf course located in the hotel. With 190 spacious rooms and 10 suites offering views of the sea 

and the golf course, and equipped with designer amenities and rain showers, the hotel serves as a 

peaceful haven. Club lounges and rooms offer the epitome of luxury with dedicated staff and butlers 

for added comfort and more personalised service. With three fine dining terrace restaurants serving 

authentic French cuisine and local specialties, guests can dine under the stars overlooking floodlit 

beach. Treatments in the peaceful environment of the golf course or two Jacuzzis and saunas allow 

guests to pamper themselves and unwind. Guests can also relax at a private white sand beach or 

enjoy the private island’s botanic garden. Limo services to the airport offer high levels of comfort for 

your transfer to and from the airport. 

Kibran Tours are one of the oldest and most experienced tour operators of Ethiopia based in the 

vibrant capital, Addis Ababa. Dynamic and enthusiastic staff offer tours in fluent English, German, 

French, Italian and Spanish. Guests can hop onto the equipped BOVA buses or Toyota Land Cruisers 

and Coaster vehicles or even explore the country from the sky in chartered helicopters. Guests 

can discover the mystic north in the ancient rock hewn churches or marvel at nature’s beauty at 

the Blue Nile Falls. Not only are classic tours offered, but guests even get a chance to experience 

the religious festivals in Ethiopia such as Meskel and Timket with fixed departure tours. Special VIP 

experience awaits the guests who decide to opt for the ‘Ethiopia in Style’ program, which includes 

flying in charter flights and staying in luxury accommodations. 

Sofitel Malabo Sipopo Le Golf SL 

Zona Sipopo, Malabo, Equatorial Guinea 

Tel +240 350 091 010 

sofitel.com 

Kibran Tours 

Mickey Leland St, Addis Ababa, Ethiopia 

Tel +251 11 662 6214 

kibrantours.com 

22 

23

GHANA 

LA VILLA BOUTIQUE HOTEL 

LUXURY BOUTIQUE HOTEL OF THE YEAR 2017 

HOTEL 

KENYA 

ZIWA LODGE 


HOTEL 

Located in the city of Accra and 10 minutes from the beach, La Villa Boutique offers its guests a 

boutique hotel experience like no other. With a fantastic range of rooms all visitors are afforded 

an unrivalled level of service while situated in incredible surroundings. Every care has been taken 

to ensure guests can completely immerse themselves in the setting; when not enjoying the off-site 

horse riding or cycling; visitors can benefit from such amenities as an outdoor pool, fitness centre 

and unique business facilities. La Villa Boutique prides itself on providing authentic experiences 

in Ghana while maintaining high levels of customer service; with the relaxing setting, guests can 

enjoy modern conveniences such as high speed wireless internet, free per access and an on-site 

restaurant. 

Tucked away in the beautiful natural surroundings of Nakuru, Ziwa Bush Lodge offers luxury in the 

midst of nature. A personalised boutique experience is what guests get here in the traditionally built 

luxurious executive rooms and tents, which come with their own veranda and are built with local 

stone and feature ‘makuti’ roofing made from folded palm leaves. An indulging dining experience 

beckons the guests in the overhanging restaurant here that overlooks a large manmade dam filled 

with Tilapia fish. Guests can relish fine cuisines ranging from Italian to Indian and can simply enjoy 

sipping an ice-cold beer by the pond. Guests looking to pop the question or a more intimate 

experience by the pond can, upon request only, organise a lovely romantic candlelit dinner. When 

not enjoying the plush comforts of the hotel, guests can explore the area around maybe spot some 

exotic birds, the very birds chirping away in the early hours of the morning. The hotel also provides 

facilities for organising meetings and weddings among other events. 

Ziwa Lodge 

Njoro, Kenya 

Tel +254 722 508708 

ziwalodge.com 

La Villa Boutique Hotel 

E960 13th Ln, Accra, Ghana 

Tel +233 30 273 0334 

lavillaghana.com 

24 25

MADAGASCAR 

CARLTON MADAGASCAR 


HOTEL 

MOROCCO 

YOUR MOROCCO TOUR LLC 


TOUR 

Carlton Madagascar’s motto is ‘feel like home’ – and it was immediately clear to our judges that 

a truer word had never been spoken. The hotel is internationally renowned for its dedication to 

providing outstanding service with a Malagasy twist; 171 stunning rooms and suites offer a range of 

luxuries including stylish marble bathrooms, HDTV’s and free airport transfers. Wellness and leisure 

services include a leisure centre, complete with a semi-Olympic swimming pool and tennis courts, a 

beauty centre and a grand casino, ensuring that every moment can be spent indulging in pleasure. 

A range of restaurants and bars offer an eclectic range of traditional and contemporary cuisine. 

We were also impressed by Carlton Madagascar long-standing commitment to corporate social 

responsibility in line with its core values of working together and personal development. 

Exploring Morocco requires a company who really know a country and its people intimately, and 

who can share the experience in a fun, active and lively manner. Jane Pekova and Abderrahim 

Chaair at Your Morocco Tour are the perfect guides for this task offering a sense of occasion, 

knowledge, experience & relaxation. Our judges loved the clear knowledge and understanding they 

have for the country and the Sahara desert, where Abderrahim grew up and learnt the guiding trade 

from a young age. 

We enjoyed the way Your Morocco Tour show visitors not just what they’re looking for but a bit more 

in a professional and friendly manner. The customised and personalised tours are a perfect way to 

go about exploring Marrakech, Essaouira, Ouzoud Waterfalls, the Atlas Mountains and much more. 

We particularly appreciated Abderrahims background and expertise combined with Jana’s love for 

the country. Tours can include a horseback ride and camel trek. 

Carlton Madagascar 

Rue Pierre Stibbe Anosy Madagascar 

Tel + 261 20 22 260 60 

carlton-madagascar.com/en 

Your Morocco Tour LLC 

Your Morocco Tour, Av Hassan II Koutoubia 

Center II, 5 etage, 

Office # 25, Marrakech 

Tel 212 648 473 987 

your-morocco-tour.com 

26 

27

MOROCCO 

OPEN DOORS MOROCCO 

DESTINATION SPECIALISTS OF THE YEAR 2017 

TOUR 

The team at Open Doors Morocco is a partnership between an American woman and two Moroccan 

Bedouins. ODM creates customised cultural experiences that transport their guests into authentic 

Morocco. Their mission is easily encomppassed by the acronym PEACE: 

– Partner with local suppliers and cooperatives that behave ethically. 

– Empower locals by offering a fair exchange for their expertise and knowledge about their country. 

– Arrange unforgettable experiences for foreign guests. 

– Convey the unique and compelling personality of Morocco. 

– Explore opportunities for meaningful connections between guests, hosts, and other local entities. 

We were impressed with their ability to connect with their guests in a way that is rare in the fast 

moving tourism industry. They spend as much time as necessary planning the tour upfront. They 

handle everything on the ground, from airport transfers to booking the accommodations. 

We would also like to highlight the ODM Bedouin Bivouac experience. This experience can be 

customised as desired. It can be part of a larger tour, or it can be a stand alone for one or several 

nights. This experience encompasses a camel ride, viewing the sunset from the dunes, sleeping 

under the stars in a genuine (but comfortable) nomad tent, eating traditional food, and enjoying 

local music around the fire. Avid photographers enjoy shooting star photos as the area is tucked 

away from the lights of civilization. 

Open Doors Morocco’s tours are led by experienced local hosts, originally from nomadic backgrounds. 

They speak English, French, Spanish, Arabic, and local dialects. Customised tours include 

any and all of the diverse settings Morocco has to offer such as seaside, mountains, desert, ruins, 

ancient cities, and more. Traveling with children? No problem! ODM can arrange tours that will 

interest the whole family. 

“There's simply no way 

we could've experienced 

Morocco on our own 

to the degree we did 

on your tour. It was 

fantastic.” 

by Ian Johnson 

Open Doors Morocco 

Morocco, Africa 

Tel 859-429-1306 

opendoorsmorocco.com 

WhatsApp: +212 698753564 

Email: welcome@opendoorsmorocco.com 

Images by: 

Andy Yee Photography 

28 29

MOROCCO 

DAR ZEMORA 


HOTEL 

MOROCCO 

ANAYELA 

LUXURY RIAD OF THE YEAR 2017 

HOTEL 

The Dar Zemora is a quiet, peaceful retreat on the outskirts of Marrakech, between the vibrant city 

and the Tensift River, while enjoying views of the might Atlas Mountains range. With seven guest 

rooms (three double rooms & four spacious suites), the personalised service and care is immediately 

obvious when guests arrive, with staff always ready to give tips or advice on the local area. The 

traditional style and elegant design is charming, authentic but with a modern touch. The hotel’s 

dining includes both modern and traditional dishes while meeting any special dietary requirements. 

A stroll around the three-acre gardens is a perfect way to take in the tranquillity and serene nature 

of Dar Zemora, filled with roses, olive trees, fruit trees, coloured bougainvillea and the native palms. 

The swimming pool and traditional Hammam will relieve any activity caused aches, any stress 

untangled and every peaceful whim entertained. Traditional design, serene setting and personal 

service has earned Dar Zemora the Luxury Boutique Hotel of the Year Award. 

Located in the heart of the Medina of the exotic and vibrant city of Marrakech, AnaYela impressed our 

judges with its location, rich 300-year-old history, beautiful Moroccan styling and personal service. 

Reflecting the historic charm of Marrakech AnaYela perfectly creates an atmosphere of sumptuous 

traditional Moroccan living. An enchanting main courtyard featuring a swimming pool is the centrepiece 

of this charming escape and views of the majestic Atlas Mountains and Koutoubia Mosque 

allude further to the rich history of Marrakech. A shady patio and sun soaking roof top terrace, 

complete with a “flying carpet”, allows guests to enjoy the irresistible African weather in a relaxed 

and peaceful setting. 

The dedication to immersing its guests in Moroccan culture, particularly the traditional “soiree” – an 

evening complete with traditional live music, snake charming and renowned story telling – is what 

impressed our judges the most, the absolute dedication of the owners to go that extra mile for an 

authentic experience. Additional services include a driver hire, a personal shopper to accompany 

guests, and even an open air cinema. 

Dar Zemora 

Rue Al Andalib, Marrakech, Morocco 

Tel +212 5243-28200 

darzemora.com 

AnaYela 

28 Derb Zerwal, 

Marrakech, Morocco 

Tel +212 5243-86969 

anayela.de 

30 31

RWANDA 

KIGALI SERENA HOTEL 

HOTEL OF THE YEAR 2017 

HOTEL 

SOUTH AFRICA 

R&R TRANSFERS 

TRANSFER COMPANY OF THE YEAR 2017 

TOUR 

Located in one of the finest boulevards of Kigali, the hotel shows off the very best of Rwandese 

cultural art. Guests can relax in 148 fully equipped rooms with modern facilities and enjoy the 

pan-African style décor. Executive Lounge and Bar overlooking a swimming pool is the perfect place 

to relax with a glass of beer and the Milima Restaurant provides all-day buffet choices with pool view. 

Sokoni Café located in the tropical gardens of the hotel near the pool is the perfect place to enjoy 

meetings and is always bubbling with life. The Maisha Spa is where you should head to unwind and 

revive with a wide range of treatments along with steam, sauna, plunge pool, sun-deck and juice 

bar. With special accommodations for families, guests can be sure to have quality family time in 

the hotel. The hotel also works as a natural business and event hub of the town with a 500-seater 

auditorium and a lavish ballroom. Complete wedding planning and banqueting services as well as 

honeymoon packages are offered as well. 

Offering tours of in style, Renhard and Regard (R&R) transfers specialises in small, intimate tours with 

friendly, local experts in comfortable & dependable cars. Designed to exactly match the needs of 

their clients, R&R will endeavour to make the drive around South Africa a relaxed one, offering expert 

knowledge and tidbits of the local scenery in their pleasant South African charm. Knowledgeable, 

punctual and patient, the R&R transfer driver are available all of hours of the day, to ensure a reliable 

service when starting your South African adventure. 

R&R transfer can provide guests with a range of private one or two day trips, unique golf packages and 

leisure transfers on the stunning garden route. Of all of the tours and transfer, one of the most extensive 

and well thought out tours is the Cape Town to Port Elizabeth adventure. Starting in Cape Town guests 

can expect to visit a penguin colony, have lunch at Mossel Bay, explore Oudtshoorn, go quad biking 

and so much more all in just six days, it’s perfect example to illustrate their motto “Nature & Adventure 

Joining Together”. What impressed our judges the most was the well thought-out packages, great 

reviews and the flexibility afforded to guests when planning a their trip to the Garden Route. 

Kigali Serena Hotel 

KN 3 Avenue, Kigali, Rwanda 

Tel +250 788 184 500 

serenahotels.com/serenakigali 

R&R Transfers 

420 N 15th Ave E, Ely, MN 55731 

Tel +1 218-365-3196 

rrtours.co.za 

32 

33

SOUTH AFRICA 

GONDWANA GAME RESERVE 

LUXURY GAME LODGE OF THE YEAR 2017 

TOUR 

SOUTH AFRICA 

ILLYRIA HOUSE BOUTIQUE HOTEL & SPA PRETORIA 

LUXURY HOTEL & SPA OF THE YEAR 2017 

HOTEL 

Gondwana provides the perfect safari break for Cape Town visitors. Less than a four-hour drive 

along South Africa’s popular Garden Route or 45 minutes from George Airport, the 11,000-hectare 

(26,000 acre) private game reserve offers a distinctive malaria free Big Five Safari. Luxury 

accommodation in Kwena Lodge suites for couples and spacious Bush Villas ideal for families. Enjoy 

exhilarating game drives in a dramatic mountain landscape spotting elephant, cheetah, eland, lion, 

giraffe and hippo among many other species! Children enjoy our popular Junior Ranger programe. 

Located centrally in Johannesburg, Illyria House stays true to its name by offering the 17th Century 

comfort in a backdrop of classical music. Fine antiques adorn the hotel’s interiors along with antique 

tapestries. Six double luxury suites and six classic rooms with white and cream décor are equipped 

with modern amenities to ensure an indulging and relaxing experience. The Aquarius Wellness Spa 

gives off an oriental feel and boasts cold and heated pools, Jacuzzi, steam and sauna along with a 

floatation pond. Treatments are often offered within the serene garden setting for added peace and 

their signature full body massage is sure to drive you into a relaxed state. The Jacuzzi and sauna 

room are set outdoors to take full advantage of the calming setting. Guests can indulge in a luxurious 

dining experience with dinner on veranda overlooking the lantern-lit garden, with pre-dinner 

soirees hosted by world-class musicians. When not exploring all the luxuries, guests can take a 

peaceful stroll in the tranquil garden and enjoy high tea with birds chirping in the background. 

Gondwana Game Reserve 

Mossel Bay, 6500, South Africa 

Tel +27 21 555 0807 

gondwanagr.co.za 

Illyria House Boutique Hotel & Spa Pretoria 

327 Bourke St, Muckleneuk, 0002, South Africa 

Tel +27 12 344 5193 

illyria.co.za 

34 

35

SOUTH AFRICA 

MOONTIDE GUEST LODGE 

LUXURY HIDEAWAY OF THE YEAR 2017 

HOTEL 

On the banks of the tidal Touw lagoon, this beautiful thatched homestead is shaded by 400-yearold 

milkwood trees. With only eight en-suite rooms, each with their own private garden access and 

outdoor seating areas, it’s both peaceful and exclusive. Plush interiors are filled with eclectic art 

and furniture, hand-picked by owner Maureen Mansfield. There are several sunbathing decks and 

the river makes for wonderful swimming; the beach is a brief three-minute stroll away. Weather 

permitting, breakfast is served on the terrace overlooking the lagoon which is a birdwatcher’s 

paradise. Overlooking the river that winds its way through a series of lakes, it’s an ideal Garden 

Route base. There is much to explore – walks to waterfalls through pristine forest, boating or canoeing 

up the river (the guest house has several canoes), guided beach walks, paragliding, visiting wildlife 

sanctuaries, kloofing through the gorge or simply lying around in the sun until dinner. Wilderness 

has several good restaurants, and the guest house managers are on hand to advise and book on a 

daily basis – part of the excellent service that makes this good-value guest lodge such a luxury find. 

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula 

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus 

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii 

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite 

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam. 

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent? 

Bondis bonsuludem co et 

Hotel Name 

Address 

Tel + 

wwww 

Moontide Guest Lodge 

Southside St, Wilderness, 6560, South Africa 

Tel +27 0 824656645 

moontide.co.za 

36 37

SOUTH AFRICA 

DERSLEY MANOR 


HOTEL 

TANZANIA 

GOLDEN TULIP DAR ES SALAAM CITY CENTER HOTEL 


HOTEL 

Located in the lush suburbs of the sprawling capital of South Africa, Bloemfontein, Dersley Manor 

offers quality stays to their guests. Guests can laze around on the pure percale linen or enjoy 

sipping some drinks from the mini bar in the plush comforts of the air-conditioned rooms. Enjoy the 

delicious pasta dishes or dig into the delightful desserts in the luxurious restaurants with outdoor 

seating. Get the VIP feeling with courteous and friendly nature of the staff, which goes the extra mile 

by giving complimentary drinks and free ironing services. The entire hotel is adorned with antiques 

and lush wallpapers with contemporary furniture that goes perfectly with the age of this 70-year-old 

building. Personalised functions and conferences are organized by the hotel with all the modern 

amenities and catering as well. Guests can also take a stroll around the peaceful area surrounding 

the guesthouse, especially in the afternoons. 

A modern hotel in a historic city; Golden Tulip Dar Es Salaam City Center Hotel offers a stay of 

contrasts defined by four-star luxury. Although located in the heart of Dar Es Salaam, the hotel 

provides a quiet and dignified respite from the surrounding tourist attractions. With just 55 rooms 

and suites, guests can be sure of a personalised and attentive service. All guest accommodation 

offers sweeping city panoramas or beautiful sea views and come complete with such added touches 

as flat screen TVS, state-of-the-art-music systems, luxury bathrooms and complimentary gym access. 

The help desk is open 24 hours a day to ensure needs and enquiries can be handled swiftly and 

professionally, no matter the time of day, and the Citrus Restaurant offers seasonal breakfast, lunch 

and dinner menus, which is perfect for visitors on the go. 

Dersley Manor 

10 Dersley St, Bayswater, Bloemfontein, 

9301, South Africa 

Tel +27 82 558 1945 

dersleymanor.co.za 

Golden Tulip Dar Es Salaam 

City Center Hotel 

Jamhuri St, Dar es Salaam, Tanzania 

Tel +255 22 2129351 

goldentulip.com 

38 39

SOUTH AFRICA 

ALLUVIA 

WINERY & GUESTHOUSE OF THE YEAR 2017 

HOTEL 

Alluvia is a fine resort set in the wine farms of South Africa in Stellenbosch Winelands. World class 

luxury awaits guests in the guesthouse located in the midst of the vineyards with five suites and two 

self-catering houses with modern amenities overlooking the sprawling estate. Relax in the private 

gardens or in the lounge with a private patio of the self- catering houses while making some delicious 

barbecue alongside. Complimentary sherry and nougat on arrival to kick-start your executive stay 

here make it all the more special. Guests can enjoy sipping some of the finest wines in the world 

in the comfort of their rooms, which are decorated based on particular soil types of the farm, thus 

creating oneness between the rooms and the surroundings. A dedicated honeymoon suite equipped 

with private patio, lounge, spa bath with double shower and a fireplace provides the perfect setting 

for a couple to enjoy some romantic time with your loved one. Enjoy some fine massages, cocoons, 

hands and feet facials with gentle and caring hands of masseuses, and unwind and escape from the 

moribund city life in the Alluvia Estate Spa. 

Indulge in the gourmet meals prepared by personal chefs in the privacy of your own self-catering cottage 

complemented with ilka wines made in Alluvia itself. Guests can also enjoy a private game of golf 

in the in-house PGA golf course. Flights are arranged for guests to see the peninsula, whale watching 

and for breakfast by the sea in Hermanus. Leisurely rides on mountain bikes in the neighboring wine 

farms and breathtaking Banhoek Valley are arranged by the hotel for the thrill-seeking guests. Hiking 

through the Cape Winelands on relaxed trails to mammoth excursions lasting three days are arranged 

by the hotel as well. Beautiful butterflies in the Butterfly World and ferocious lions in Drakenstein Lion 

Park can be seen up-close with trips arranged by the hotel among other local activities. The lush 

landscapes are filled with a scent of grapevine that makes your stay more fulfilling as well. 

Alluvia 

Glen Arum Road,Helshoogte Pass, 

Stellenbosch 7600 

Tel +079 237 7815 

alluvia.co.za 

40 

41

TANZANIA 

DUMA EXPLORER 

DESTINATION SPECIALISTS OF THE YEAR 2017 

TOUR 

TANZANIA 

EARTHLIFE EXPEDITIONS LIMITED 

AWARD FOR LEARNING EXPERIENCE 2017 

TOUR 

Duma Explorer Tanzania are one of the country’s leading travel companies and destination experts. The 

tours are all about providing a magnificently friendly, knowledgeable, inclusive and local experience, 

bringing every gust closer to the energetic and curious people of Tanzania, as well as the stunning 

wildlife and wonderful scenery. We particularly loved the connection that Duma Explorer brings to 

every customers experience, with a strong local and culture knowledge base that allows the tours to be 

more engaging and deeper in their meaning. There is also a great sense of charity and solidarity with 

the people here, with every effort made to help those around them. 

Our judges wanted to point out the huge range of activities that Duma Explorer offer, with something 

to please everyone. Whether guests are looking for a safari, a mountain trek, a trip to the beach or a 

forest adventure Duma Explorer can cater to their wishes. The judges thought that the detail orientated 

nature of the service – where every part of the trip is considered – was excellent, and that it really 

enables visitors to get the most out of Tanzania. 

The words safari and Earthlife Expeditions go hand in hand; nobody does it better than them. With 

custom-made six seater Land Cruisers with pop-up roofs, the best experience of the wild side of Africa 

is guaranteed. From the African lions of Serengeti to the Sanane Island National Park, every major 

natural attraction of Tanzania is covered by them. Not only do they offer short, day trips but even take 

you on a complete safari lasting up to two weeks to witness one of the greatest events of this planet- 

The Great Migration. Be it land or air, Earthlife ensures that the guests get a great learning experience 

of safaris with their experienced guides, and allow them to live the safari, for real! For the more 

adventurous folk, tours to the summit of the highest point in Africa, Mt. Kilimanjaro are also arranged. 

With a commitment to work with each client individually based on their interests, the itineraries are 

always tailor-made to suit your preferences. 

Duma Explorer 

Plot #15, Kivulini Estate, Ngara Mtoni ya Chini, Arusha, 

Tanzania 

Tel +255 0 787 079 127 

dumaexplorer.comw 

Earthlife Expeditions Limited 

Clock Tower – TFA Building 

2nd Floor, SLP 16353, 

Arusha – Tanzania, Arusha, Tanzania 

Tel +255 753 891 310 

earthlifeexpeditions.com 

42 

43

UGANDA 

SHERATON KAMPALA HOTEL 


HOTEL 

COUNTRY 

HOTEL NAME 

AWARD 

HOTEL 

Located in the capital of Uganda, Kampala, Sheraton Kampala Hotel welcomes travelers with a 

relaxed ambience and a wide range of upscale amenities. With rooms ranging from executive 

rooms to presidential suites, the hotel has something to offer to everyone. Satisfy your pasta, steak 

and seafood cravings at Seven Seas and enjoy some exotic drinks by the pool at Kyoga Pool Bar 

or in a lobby at Equator Bar. Full service gift shops along with a fully staffed business center with 

conference room, computers and copiers make the stay easier for guests. State-of-the-art health 

club is where you can head to for unwinding and relaxing. Tours to local attractions are coordinated 

by the hotel as well. For those willing to simply relax in the hotel, salons and shops are available 

in-house to make your stay a comfortable one. With some executive boardrooms and the Rwenzori 

Ballroom, corporate meetings and private events are carefully planned and managed here with 

tailor-made facilities. 

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula 

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus 

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii 

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite 

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam. 

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent? 

Bondis bonsuludem co et 

Sheraton Kampala Hotel 

7041 Ternan Ave street, Kampala, Uganda 

Tel +256 41 4420000 

sheratonkampala.com 

Hotel Name 

Address 

Tel + 

wwww 

44

FULL 

WINNERS 

LIST 

46 47

EATABE LUXOR 

Hotel & Restaurant 

KEMPINSKI GOLD 

COAST CITY 

HOTEL & 

ACCOMMODATION 

WINNERS 

Combine a fine stay with 

a delicious meal at 

the Dakka Restaurant. 

HILTON ALEXANDRIA 

KING’S RANCH 

Award for Excellence in Service 

Uniting European luxury 

with African hospitality. 

LA VILLA BOUTIQUE 

HOTEL 

Hotel & Spa 

Boutique Hotel 

The perfect choice to get away from the 

hustle and bustle of the city. 

Ghana’s best boutique 

hotel for business and leisure. 

S.A. BOTSWANA 

AVANI GABORONE 

RESORT & CASINO 

Hotel 

DEMOCRATIC REPUBLIC OF CONGO 

KEMPINSKI HOTEL FLEUVE 

CONGO 

Hotel 

THREE CORNERS ROYAL 

STAR BEACH RESORT 

Resort 

A touch of Belgian Hospitality. 

KENYA 

MEDINA PALMS 

Hotel 

The best in Botswana for a 

great stay and classy games. 

MMABATHO PALMS 


Quite simply the best in the 

Democratic Republic of Congo. 

BEATRICE HOTEL 

Award for excellence in service 

EQUATORIAL GUINEA 

SOFITEL MALABO 

SIPOPO LE GOLF SL 

Nestled amongst the most 

spectacular and unspoiled 

beaches on the coast of Watamu. 

ASHNIL MARA CAMP 

The fantastic reviews impressed our 

judges. 

legendary hospitality elegant in its 

design 

Hotel 

Crafting truly memorable holiday 

experiences. 


Experience the Kenyan wilderness 

upclose. 

CAPE VERDE 

EGYPT 

HILTON MALABO 

ZIWA BUSH LODGE 

MELIA DUNAS 

BEACH RESORT 

Hotel 

HILTON CAIRO 

ZAMALEK RESIDENCES 

Hotel 

Award for excellence in Service 

Outstandinf for work and relaxation 


Surround yourself with natural beauty. 

We are what we do, day by day. So 

excellence is not an act but a habit. 

PRASSA 3 BOUTIQUE 


Luxury at its finest, combined with a 

homely feel. 

Excellent setting among 

the magnificent waters of 

the River Nile. 

NORIA RESORT 


Service that makes you feel like a king! 

GHANA 

LA PALM ROYAL 

BEACH HOTEL 

Hotel 

Breathtaking ocean views are the USP of 

this hotel. 

48 49

COWRIE SHELL BEACH 

APARTMENTS 

Apartments 

Home-like warmth to make your stay 

better. 

FLAMINGO BEACH 

Hotel & Spa 

Inspired hospitality right 

at the Indian Ocean. 

WATERLOVERS 

BEACH RESORT 

Modern Hotel 

We’re glad to share this award 

with all of you, working 

hard since 2008. 

BIDWOOD SUITE HOTEL 

Family Friendly Hotel 

Running a hotel is not just about 

business but the passion of the people 

who run it. 

HILLPARK 

Elegant Hotel 

Be ready to blown by elegance. 

AFROCHIC DIANI BEACH 

Resort 

Elewana Collection crafts authentic 

and memorable safari experiences, 

providing the highest quality of 

luxury and comfort. 

NDEMI PLACE 

Guest House 

Welcome to The Ndemi Place 

Guest House, your home away 

from home. 

MADAGASCAR 

RAVINTSARA WELLNESS 

HOTEL 

Hotel 

Our judges were blown away 

by this magnificent retreat. 

CARLTON MADAGASCAR 


Five star luxury right in the middle of 

Madagascar. 

MALAWI 

PROTEA HOTEL BY 

MARRIOTT BLANTYRE RYALLS 

Hotel 

Experience a truly fulfiling holiday 

with us. 

KAYA MAWA 


Thank you to T&H Awards for 

recognising Kaya Mawa for service 

excellence. 

MAURITIUS 

ONE&ONLY LE SAINT 

GERAN MAURITIUS 

Hotel 

Best stop for a comfortable stay. 

ST. REGIS MAURITIUS 


Live exquisite at the best address. 

MARITIM RESORT & SPA 

MAURITIUS 

Hotel & Spa 

Rejuvenate in style. 

SAFARI ADVENTURES LION 

ENCOUNTER 

Destination Specialists 

Electro-Bike Discovery 

is proud to accept this award. 

MOROCCO 

SAVOY LE GRAND HOTEL 

Hotel 

Savoy Le Grand Hotel offers great 

panoramic ocean views. 

RIAD KARMELA 


Enjoy the relaxing and peaceful 

atmosphere in a charming riad in the 

Marrakech Medina. 

DAR ZEMORA 


One of Marrakech’s finest. 

HOTEL TIMOULAY 


Ayour restaurant was postively 

recieved by all our judges. 

DAR RHIZLANE 

Hotel & Spa 

A haven of relaxation. 

BELERE RABAT 

Stylish Hotel 

Get lost in panoramic views of the city in 

Rabat. 

DAR EDDAYA 

Seaview Hotel 

No better place in Morocco 

for the sea views. 

RIAD AL JAZIRA 

Riad Specialists 

Live your Moroccon fantasy. 

ANAYELA 

Riad 

The jewel of Marrakech. 

RIAD ILAYKA 

Unique Riad 

Authenticity, hospitality, 

perfect service, Riad Ilayka – 

Unique Riad of the Year 

Morocco 2017. 

50 51

RIAD AL BADIA 

Riad & Restaurant 

The Riad Al Badia is proud 

to accept this prestigious award. 

RIAD HAMDANE ET SPA 

Riad & Spa 

For a truly traditional Moroccan 

experience. 

RIAD NOIR D’IVOIRE 

Classic Riad 

Award-winning luxury riad 

in Marrakech, Morocco. 

Outstanding beauty, design, 

food and service. 

MOZAMBIQUE 

AZURA BENGUERRA 

Hotel 

Why stay anywhere else? 

SANTORINI MOZAMBIQUE 


Santorini Mozambique, elegant 

living and unrivalled luxury. 

DUGONG BEACH LODGE 

Lodge 

Perfect for an idyllic gateway. 

S.A. NAMIBIA 

VILLA MORINGA GUESTHOUSE 

Hotel 

Modern elegant accommodation. 

HILTON WINDHOEK 


Outstanding in every sense of the word 

NIGERIA 

SHERATON LAGOS 

AND TOWERS 

Hotel 

Experience the Sheraton luxury in 

Lagos. 

BON HOTEL ABUJA 


A superior hotel lifestyle. 

SWISS INTERNATIONAL MABISEL 

Modern Hotel 

Swiss International prides herself in 

international quality and local affinity. 

RWANDA 

KIGALI SERENA HOTEL 

Hotel 

Quite simply the best. 

KIGALI MARRIOTT HOTEL 


Style and substance 

SAO TOME AND PRINCIPE 

PESTANA SÃO TOMÉ 

Hotel 

All the comforts of the city 

in a tropical paradise. 

BOM BOM PRINCIPE ISLAND 


A truly special place 

SEYCHELLES 

PARADISE SUN 

Hotel 

Come discover our little 

heaven on Earth. 

FOUR SEASONS RESORT 

SEYCHELLES 


Take a glimpse into paradise. 

LE DUC DE PRASLIN 


The perfect hotel for a relaxing holiday. 

SOUTH AFRICA 

ALLUVIA SPECIALIST WINERY 

Winery 

Enjoy the vineyard lifestyle. 

MOONTIDE 

Hideaway 

The most romantic retreat in the 

Garden Rout. 

SOUTHERN SUN O.R TAMBO 

INTERNATIONAL AIRPORT 

Airport Hotel 

Our judges love nothing more 

than a classy airport hotel. 

EASTERN CAPE 

MYPOND HOTEL 

Hotel 

We are proud to present 

our number 1 hotel on 

the Eastern Cape. 

AFRICANOS COUNTRY ESTATE 


Absolute tranquillity – in the heart of 

Addo, Africanos Country Estate… your 

home away from home. 

ADDO DUNG BEETLE GUEST 

FARM 


Nestled on a mountain-top in the heart of 

the Sundays River Valley. 

ROYAL ST. ANDREWS 

Hotel & Spa 

Combining the vibrancy of the modern 

world with Tudor-styled elegance. 

PRANA LODGE 

Beachfront Hotel 

Prana Lodge, nestled along the Wild 

Coast, is Chintsa’s leading luxury hotel . 

52 53

SEA WHISPER 

Guest House 

We know you like grandiose. 

COSMOS CUISINE 

Guest House & Restaurant 

Sample some of South Africa’s finest 

cuisine, right in the heart of Addo. 

ADDO PALACE 

Cultural Reserve 

Adorned with gems from indigenous 

cultures. 

S.A. FREE STATE 

WILD HORSES 


A gem of a hideaway 

mountain retreat. 

ANTA BOGA HOTEL 

Hotel 

Experience luxury with a flair of 

Balinese charm in Africa. 

GAUTENG 

SHERATON PRETORIA 

Hotel 

Sheraton Pretoria Hotel is 

going beyond to ensure 

effortless travel. 

10 2ND AVENUE 

HOUGHTON ESTATE 


10 Second Avenue Houghton Estate is 

happy to accept the award. 

THE VIEW 


The best view in Johannesburg. 

TIMES SQUARE 

EXECUTIVE SUITES 

Apartments 

Feels just like home. 

ILLYRIA HOUSE 

Hotel & Spa 

Illyria House has always been an 

irresistible attraction to all lovers 

of fine things. 

KLEIN KAAP BOUTIQUE 

Romantic Hotel 

An ideal venue for weddings, romantic 

getaways and business conferences. 

SUNNYSIDE PARK HOTEL 

Traditional Hotel 

A charming Victorian-style 

hotel in Parktown. 

ISIPHIWO 

Hotel & Conference Centre 

Isiphiwo, where nature 

and luxury meet. 

THE WOODPECKER INN 

Bed & Breakfast 

This Johannesburg guesthouse 

is convenient, comfortable and 

consistently excellent. 

LIZ AT LANCASTER 

Guest House 

Spacious well-appointed rooms , studio 

flatlets or self contained cottages, what’s 

your pick? 

CAMDEBOO SPA 

Spa of the Year 

Camdeboo Day Spa is steeped in 

creating a sense of balance and 

tranquillity. 

S.A. KWAZULU-NATAL 

HILTON DURBAN 

Hotel 

An iconic landmark hotel offering 

superior accommodation. 

GRANNY MOUSE COUNTRY 

HOUSE & SPA 


At Granny Mouse, we ‘go the extra mile’ 

for your service. 

ENDLESS HORIZONS 

BOUTIQUE HOTEL 


A boutique hotel in a fantastic location. 

FORDOUN 

Hotel & Spa 

Treat yourself to state-of-the-art leisure 

and spa facilities. 

CORAL TREE COLONY 


Come and tame the African 

wilds in style. 

LEOPARD CORNER 

GUEST HOUSE 

Guest House 

Join us for a warm, homely experience. 

COZY NEST 

Modern Guest House 

Teremok Marine is delighted to be the 

recipient of this prestigious award. 

TEREMOK MARINE 

Lodge 

This modern lifestyle resort 

offers magnificent views over 

the dam towards the 

Drakensberg mountains. 

CAYLEY LODGE 

Unique Lodge 

Calling out all nature lovers for a unique 

experience. 

LEOPARD MOUNTAIN 

GAME LODGE 

Game Lodge 

Big 5, 4-Star luxury safari lodge 

in the heart of Zululand. 

54 55

LIMPOPO 

REST ZEBRA LODGE 

S.A. WESTERN CAPE 

AU DE HEX 

MVURADONA SAFARI LODGE 


Affordable luxury with wildlife on your 

doorstep. 

Lodge 

We make your comfort our 

responsibility. 

TOMJACHU BUSH RETREAT 

CAPE ROYALE LUXURY HOTEL 

Hotel 

Our judges were blown away by the 

superior location. 

Romantic Hotel 

Come, experience the fine things in life. 

ROBERTSON SMALL HOTEL 


KOLOLO GAME RESERVE 

Safari Lodge 

In the middle of the jungle, a gateway of 

luxury. 

Exclusive Lodge 

It is wonderful to have the Tomjachu 

team’s hard work recognised with this 

award. 

CANDLEWOOD LODGE 


Candlewood Lodge will serve you with 

sincerity. 

A good win considering this was one of 

our most competetive categories. 

POD BOUTIQUE HOTEL 


MPUMALANGA 

PROTEA HIGHVELD 

Hotel 

We graciously accept 

this prestigious award. 

TINTSWALO SAFARI LODGE 


Get the best wild African safari 

experience. 

TURACO LODGE 


We are humbed by this great award win. 

PORCUPINE RIDGE GUEST HOUSE 

Guest House 

Delight to accept this recognition for our 

little piece of paradise. 

S.A. NORTH WEST 

PROTEA HUNTERS REST 

Hotel 

A country resort nestled in the 

Magaliesburg mountains. 

JACIS LODGES 


Luxury delivered at its finest. 

RHULANI SAFARI LODGE 

Lodge 

Rhulani means “relax”, so sit back and 

enjoy the African bush with us. 

MOROKOLO GAME LODGE 

Contemporary Lodge 

Award winning intimate big five 

safaris in luxury accommodation and 

scrumptious meals. 

CINNAMON BOUTIQUE 


It is great to have our hard work 

recognised. 

MORE QUARTERS 

Apartments 

Here is your home away from home. 

GRAND CAFE AND ROOMS 

Unique Hotel 

The most desirable address on the 

Garden Route. 

KURLAND HOTEL 

Country Hotel 

Relax, unwind in complete peace. 

SPIER HOTEL 

Stylish Hotel 

Spier Hotel and Wine Farm are proud 

to accept the award for “Stylish Luxury 

Hotel of the Year”. 

Quite simply the best view on the 

Western Cape. 

LAST WORD LONG BEACH 

Beach Front Hotel 

Get the best value for your money. 

AZAMARE GUEST HOUSE 

Suites 

On the shore in picturesque Camps Bay. 

EARTHBOUND 


Your happiness, our priority. 

BARUCH GUEST HOUSE 

Guest House 

We are passionate about our work and 

servicing our guests. 

56 57

THE ALEXANDER 

Sea View Guest House 

We deliver experiences of a lifetime. 

SEA STAR CLIFFE 

Lodge 

Sea Star Cliffe are proud 

to accept this award. 

FEATHERS LODGE 

Boutique Lodge 

Valued | Looked After | Cared For | 

Special | Welcome | Warm 

DRAAIHOEK LODGE 

Lodge & Restaurant 

Impressing travellers the world over 

LAKESIDE LODGE & SPA 

Lodge & Spa 

A luxury spa, fine dining and friendly 

staff, what more could you want? 

GONDWANA GAME RESERVE 

Game Lodge 

Get a feel of heaven right here. 

BLUE GUM COUNTRY ESTATE 

Family-Friendly Lodge 

We’ll make your holiday a dreamy one. 

KAGGA KAMMA PRIVATE WILD 

RESERVE 

Wildlife Reserve 

The best resort to experience the majestic 

Cederberg. 

FIJNDRAAI COTTAGES WINE 

ESTATE 

Wine Estate 

It is an honor to win the Wildlife 

Experience Award. 

TANZANIA 

GOLDEN TULIP DAR ES SALAAM 

CITY CENTER HOTEL 

Hotel 

International standards, local flavours. 

BOUTIQUE HOTEL MATLAI 


Where hospitality meets homeliness. 

ZANZIBAR PALACE HOTEL 

Hotel & Spa 

Enjoy our award with 

an overnight treated like a Sultan. 

KONO KONO BEACH RESORT 

Eco Friendly Hotel 

Tanzania’s own serene paradise 

ACACIA FARM LODGE 

Lodge 

We are delighted 

to accept this award. 

UGANDA 

SHERATON KAMPALA HOTEL 

Hotel 

Our judges were impressed by the great 

service and perfect location. 

SILVERSPRINGS HOTEL 


They will move heaven and earth to 

ensure your comfort 

ZIMBABWE 

NGOMA SAFARI LODGE 

Safari Lodge 

Are you game for a wild safari 

experience? 

STANLEY AND LIVINGSTONE 

SAFARI LODGE 


5 Star luxury safari lodge situated on 

a private game reserve a few kilometers 

from Victoria Falls. 

58 59

TOUR & ACTIVITY WINNERS 

KENYA 

BOUNTIFUL SAFARIS 

Tour Company 

Bountiful Safaris – see the spectacular. 

SUNWORLD SAFARIS, LTD 

AFRICAN SAFARI 

DESTINATIONS LTD. – 

DAY TOURS 

Learning Experience 

Get a tailor-made African safari 

experience in Kenya. 

CAMEROON 

HADY GUIDING SERVICES 

Tour Company 

Hady Guiding Services are very 

happy to accept this award. 

DISCOVER CAMEROON TOURS 


Get set ready...adventure awaits! 

CAPE VERDE 

CABO VERDE ISLAND TOURS 

Tour Company 

The best way to see Africa’s 

hidden gem. 

ALWAYSAILING 


Sail through the seas and conquer your 

fears! 

EGYPT 

EMO TOURS EGYPT 

Tour Company 

Our judges were impressed by Emo 

Tours’ perfect reviews. 

NILE RIVER EXPLORERS 


Cruise and raft on the longest river in the 

world! 

ETHIOPIA 

KIBRAN TOURS 

Tour Company 

One of Ethiopia’s oldest 

and most experienced. 

AFRO ETHIOPIA TOUR 


It’s great to have your 

hardwork recognised. 


Visit the untouched African forests and 

discover their hidden beauty! 

GUIDED NAIROBI CITY TOURS 

Cultural Tour Company 

Unique Nairobi walking tours 

for the benefit of street children – 

making a difference. 

SAFARI JOE 

Adventure Tour Company 

Explore the wild side of Kenya with 

Safari Joe! 

BIGMAC AFRICA SAFARIS 

Tailor Made Safari Company 

The ultimate Kenyan experience. 

TRIBE WATERSPORTS 

Watersports Company 

Our judges loved the wide variety of 

watersports offered by Tribe. 

BIKEVENTURES TOURS 

Bicycle Tour Company 

Our judges agreed, quite possibly 

the best way to see Kenya. 

WILD FUN ADVENTURE 

Adventure Experience 

Partner for the ultimate safari 

experience in Eastern Africa. 

MADAGASCAR 

DODI’S LEMUR TOURS 


Specialists in trips to the Eastern,Western 

and Southern parts of Madagascar 

NOFY-BE SAILING & DIVING 

MADAGASCAR-DAY TOURS 

Tour Company 

Sailing, diving, discovering authentic 

Madagascar on a traditional old Gaffer. 

MALAWI 

MALAWIAN STYLE 

Tour Company 

Your gateway to an 

undiscovered paradise. 

LIKOMA ISLAND DIVERS 

Diving Company 

Explore underwater world like never 

before with Likoma Island Divers! 

60 61

MAURITIUSMAURITIUS 

MOROCCO 

NAMIBIA 

SAO TOME AND PRINCIPE 

ELECTRO-BIKE DISCOVERY 

Tour Company 

OPEN DOORS MOROCCO 


AQUANAUT TOURS 

Tour Company 

POINT ZERO OUTDOOR 

ACTIVITIES 

A unique way to tour 

a beautiful island. 

KITE SURF PARADISE 


Surf on waves and let the wind be your 

guide! 

DOLSWIM 

Unique Tour Company 

See the dolphins, swim 

with the dolphins. 

The most customisable tours in Morocco. 

YOUR MOROCCO TOUR LLC 


Your Morocco Tour is proud to accept 

Travel & Hospitality Award for 

Outstanding Service. 

AXS-BIKE MARRAKECH 


We couldn’t be more proud 

of all our achievements. 

We share our passion of the 

outdoors near the coastal town 

of Swakopmund in Namibia. 

SWAKOPMUND FAT BIKE TOURS 


Traverse the Namibian deserts on fat 

bikes! 

NIGERIA 

JEMI-ALADE TOURS 

Tour company of the year 

A miz of Coastal and Inland experience. 

BAN BE NON 


Ban Be Non Tours have what 

you need in Sao Tome and Principe. 

SEYCHELLES 

DISCOVERY AGRI TOURS 

Tour Company 

YANATURE 


The most passionate guides 

taking you on the most 

beautiful hikes. 

OCEANE CRUISES MAURITIUS 

Charter Company 

Experience the magic of 

Mauritius, life will never 

be the same. 

DODO DIVERS 


The best PADI diving experience in 

Mauritius. 

SURFESSAOUIRA-DAY CLASSES 

Surf School 

Our judges liked the unique manner in 

which surfing is taught here. 

SUZANNE PORTER MARRAKECH 

PHOTO EXPERIENCES 

Unique Experience 

Thank you – I will continue my 

endeavour to reveal the hidden gems. 

MOZAMBIQUE 

THE DOLPHIN CENTRE 


It’s a life changing experience. 

GUINJATA DIVE CENTER 

Dive Company 

Whale, shark heaven. 

Tour Company 

Quite simply Nigeria’s 

leading tour operator. 

THE LAGOS PARTY 


Boats and yachts for every occasion in 

Lagos. 

RWANDA 

ECOTOURS RWANDA 


Extensive experience and knowledge in 

tourism and conservation. 

INTORE EXPEDITIONS & 

BUSINESS TOURS 

Tour Company 

Family owned and operated. 

Tailor-made and small group 

island hopping tours. 

INDIGO SEYCHELLES BOAT 

CHARTER AND EXCURSIONS 

DAY TOURS 


Join one of our boat trips ,forunique 

islands and an unforgettable boating 

experience. 

ANGEL TOURS PTY LTD 


Angel Tours is extremely 

proud to accept this award. 

ONE LOVE BOAT CHARTER 

SEYCHELLES 

Fishing Charter 

Charter a boat and go fishing for sailfish 

and marlin! 

62 63

S.A. EASTERN CAPE 

CALABASH DAY TOURS 

Tour Company 

Discover Nelson Mandela Bay like a 

local! 

TSITSIKAMMA SEGWAY TOURS 


A special way to see the Garden Route. 

S.A. FREE STATE 

MALUTI TOURS 

Tour Company 

Maluti Tours offers both day trips and 

overnight stays in Lesotho 

SKYDIVE PARYS 

Extreme Activity 

Skydive in Parys and take life 

to the extreme. 

S.A. GAUTENG 

MULAUDZI ALEXANDRA TOURS 

Tour Company 

Buvhi Group -responsibility, 

honesty and excellency. 

BILL HARROP’S ORIGINAL 

BALLOON SAFARIS 


It is possible for humans to fly whe 

Harrop’s gives you wings! 

ADVENTURE ZONE CULLINAN 


Outdoor activities for all the 

family to enjoy. 

ACROBRANCH PRETORIA NORTH 

Eco Friendly Tour Company 

Slide, balance, jump, crawl, swing or 

stroll – expect the unexpected. 

MACIT TOURS 

Private Tour Company 

Tailor made and private, 

what more could you ask for? 

CLASSIQUE AVIATION 


We’ll take you to the sky! 

WILDSIDE TOURS AND SAFARIS 

Wildlife Experience 

Join us for tailor-made tour 

with the WILD at heart. 

S.A. KWAZULU-NATAL 

GARSONS EXPEDITIONS 

DAY TRIPS 

Tour Company 

Customised photographic safari and 

adventure tours throughout Southern 

Africa! 

OUTDOOR AFRICA 


Thank you to everyone, without 

you this would not have been possible. 

CALYPSO DIVE AND ADVENTURE 


Explore the deep blue around Durban 

with Calypso Dive and Adventure. 

ALIWAL DIVE CENTRE 


PADI 5 Star Resort – shark, cage & reef 

dives, accommodation, dive training. 

ZULUMOON GONDOLAS 


Adventures and memories that last a 

lifetime. 

LIMPOPO 

OLIFANTS RIVER 

SAFARIS DAY TRIPS 

Tour Company 

An experience that you’ll remember 

forever! 

BUYA BUYA TRAVEL & TOURS 


A fresh approach to travel around the 

Kruger Park. 

MPUMALANGA 

DISCOVER KRUGER DAY TOURS 

Tour Company 

Discover Kruger Up Close And Personal. 

ELEPHANT HERD TOURS AND 

SAFARIS 


There is more to the 

Kruger Park than just the Big 5. 

AFRICAN SAFARI ADVENTURES 


Providing the best safari experiences 

since 1991 

KRUGER AFRICA SAFARIS 

Safari Company 

Open vehicle safaris to the 

Kruger National Park/ Journey 

for the soul and feast for the senses. 

S.A. WESTERN CAPE 

CAMINO WINE TOURS 

Tour Company 

Map your magic moments with Camino 

Wine Tours 

COMPASS CHARTERS 


Our judges were blown 

away by the spectacular reviews. 

TOUR WITH ELLE 

Tour Guide 

Join me, Elle, on epic adventures! 

64 65

HOTSPOTS2C 

TRAVEL & DAY TOURS 

SOUTHERN RIGHT CHARTERS 


WHALE WATCHERS HERMANUS 


AFRICAN SCENIC SAFARIS 


Unique Tour Company 

Let Hotspots2c’s local guides 

share Southern Africa’s popular 

spots with unique journeys. 

CHILLED SQUIRREL 


Be cool, help the globe by exploring the 

city on our e-bikes. 

CAPE TO GRAPE WINE TOURS 

Culinary Tour Company 

Experience an up close and personal 

encounter with the ‘gentle giants’ of the 

ocean. 

GOURMET WINE TOURS 

Wine Tour Company 

Experience the delights of 

the best South African 

wine and food. 

IVANHOE SEA SAFARIS 

Eco-Friendly 

Hermanus Whale Watchers: 

the ultimate close-up boat based 

whale watching experience. 

WINE FLIES WINE TOURS 


Weird, wonderful & unique 

experiences offered in SA. Tours 

you will remember forever. 

AFRICAN SHARK ECO-CHARTERS 


Proudly accepting this award, 

looking forward to welcoming you 

to Tanzania. 

NYANGE ADVENTURE LTD 


To be selected as a winner is a 

great accomplishment for Nyange 

Adventures. We are humbled and 

very grateful for the recognition. 

KIPORI SAFARI – DAY TRIPS 

We’re thrilled to receive this award, we 

excel in unique culinary experiences. 

The best whale viewing on the 

South African coastline. 

Put your gutsy foot forward and come, 

see the sharks. 

Tailor Made Tour Company 

Design your own dream holiday 

DE TOREN PRIVATE CELLAR 

CYCLE THE CAPE 

GARY’S SURF SCHOOL 

CHEEKY MONKEY SAFARIS 



Surf School 

Packaged Tour Provider 

Your holiday, delivered to you as you 

wish. 

R&R TOURS AND TRANSFERS 

Transfer Company 

R& R Tours are very proud 

of the award. Thanks Travel 

and Hospitality Awards. 

CAPE SPLENDOUR DAY TOURS 

Private Tour Company 

Running the extra mile 

and attention to detail makes 

the difference! 

Unique bespoke cycling tours 

around Cape Town and 

surroundings for all ages. 

CAPE TOWN GAY TOURS 

Alternative Tour Company 

Cape Town Gay Tours creates bespoke, 

premier day tours for the gay traveller to 

Cape Town 

FOR FUN-FILLED HAPPY, GAY 

TIMES.I & F ELEGANT COUNTRY 

TOURS -DAY TOURS 


Join us for an exhilarating voyage to 

discover the beautiful marine life. 

The best surfer is the one having 

the most fun. 

TANZANIA 

DUMA EXPLORER 


Tell us about your dream Tanzanian 

tour. We’ll make it come true. 

TATANCA SAFARI & TOURS 

Safari Specialists 

Adventures in the heart of Africa. 

TANZANIA EXPEDITIONS 

Tour Company 

Have fun enjoying Tanzania’s 

wildlife with our experienced guides. 

MATERUNI TOURS 

Safari Tour Company 

Responsible Tanzania adventures 

that explore, connect and inspire. 

MAFIA ISLAND DIVING 


We are delighted to be selected 

and will strive to continually 

provide an excellent service! 

Experience Tanzania in all its 

tranquility 

66 67

OCEAN ISLANDS SAFARIS 

Yacht Charter Company 

Combine sailing & African Safari for 

your dream Mozambique holiday. 

EARTHLIFE EXPEDITIONS LIMITED 


For experience of a lifetime! 

WINDFALL SAFARIS – DAY TOURS 


It is an honor to win the Wildlife 

Experience Award. 

WHITE NILE RAFTING LIMITED 


We are happy and humbled to recieve 

this award, shows we’re appreciated by 

our guests! 

AFRIDESTINY SAFARIS 


Your ideal travel partner. 

LAKESIDE ADVENTURE PARK 

Adventure Experience 

We will get your adrenaline pumping! 

UGANDA 

KEEFA MOTOR TOURS 

Tour Company 

Bike around Kampala with Keefa Motor 

Tours! 

UNLIMITED TOURS & SAFARI’S 


We are happy and humbled to recieve 

this award, shows we’re appreciated by 

our guests! 

S.A. ZIMBABWE 

AFRICAN WANDERER SAFARIS 

Tour Company 

We’re thilled to win and 

can’t wait to enter next year. 

BONISAIR HELICOPTERS 


An amazing way to see the Victoria falls 

68 69

AFRICA 

awards guide 2017 

www.thawards.com 

70

Travel & Hospitality Awards | Africa 2017 | www.thawards.com

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