The Recycler Issue 301
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WIDE-FORMAT:<br />
Sometimes, people vent over solvent ink<br />
problems. Starts page 38<br />
UKCRA MEETING REPORT:<br />
UKCRA considers HP’s help<br />
request. Page 36<br />
years<br />
CELEBRATING TWENTY FIVE YEARS<br />
OF THE RECYCLER MAGAZINE<br />
•<br />
www.therecycler.com <strong>Issue</strong> <strong>301</strong> l DECEMBER 2017 l £10<br />
Challenging<br />
the OEM’s<br />
<strong>The</strong> OEM’s have been subtly upping<br />
their game to maximise their<br />
profitability and market share –<br />
<strong>The</strong> <strong>Recycler</strong> is looking at the OEM<br />
landscape of today and what it could<br />
look like in future. Starts page 4<br />
Niche Remanufacturing – Inside Photocopier Consumables<br />
Starts page 34<br />
INSIDE:<br />
WTA AND KMP DEFEAT CANON p8<br />
Dongle gear case closed at highest<br />
German court<br />
EPSON FIGHTS RESELLING ON EBAY p11<br />
<strong>The</strong> OEM uses VeRO programme to<br />
remove third party resellers<br />
OFFICE IMAGING SURVEY p16<br />
<strong>The</strong> <strong>Recycler</strong> commissioned a survey<br />
which reveals insights into office imaging<br />
WEEE COMPLIANCE<br />
p42<br />
Refilled cartridges must be WEEE<br />
compliant
Feature<br />
Challenging<br />
the OEM’s<br />
<strong>The</strong> paperless office is still a long way off, but technology and<br />
cloud connectivity and a mobile-savvy generation entering the<br />
workplace all contribute to a reduction in printing. That’s not<br />
the end of printing, but the market is contracting, and the<br />
OEM’s have been subtly upping their game to maximise their<br />
profitability and market share.<br />
<strong>The</strong> sale of Lexmark to the Ninestar Corporation was the<br />
biggie and was probably one of the best deals done so far.<br />
<strong>The</strong> potential for Lexmark in the China / Asia market is<br />
enormous. <strong>The</strong> challenge for the new owners is to marry up<br />
the Lexmark channel expertise with the existing<br />
organisational cultures to grow the three-billion-dollar OEM.<br />
Samsung looked at the office printer market and decided<br />
that exiting was the best strategy and HP bought<br />
Samsung’s printer division. <strong>The</strong> challenge for HP is to bring<br />
that together to offer a printer range fit for the market today.<br />
A3 devices in an MPS environment indeed generate good<br />
revenues and profitability. <strong>The</strong> challenge in a mature market<br />
like Europe and North America is to persuade users to<br />
switch from older A4 machines that they own to take on the<br />
MPS model. HP has over five thousand global MPS<br />
customers and generates over $15 billion (€12.7 billion) of<br />
revenues from MPS. Acquiring Samsung will enable them to<br />
push into the A3 printer market and increase sales<br />
revenues. But has HP got the pedigree to absorb the<br />
Samsung business? <strong>The</strong>ir acquisition history with Compaq<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
and Autonomy were not their best by any means. But the<br />
price tag for Samsung was reasonable and does give them<br />
some room to operate.<br />
Brother has a strong niche in the printer market, and<br />
according to <strong>The</strong> <strong>Recycler</strong>'s recent brand survey, over<br />
eighty percent of respondents thought that the Brother<br />
brand would be around in 2025. Not such good news for<br />
the Dell, Lenovo, Oki, Panasonic, Sharp, Toshiba and Utax<br />
brands where respondents thought that these brands<br />
would have disappeared by 2025.<br />
Canon face their own series of challenges as HP now has<br />
the printer technology to move forward without Canon. HP<br />
will need to source consumables from Canon, the long-term<br />
prognosis for the Canon / HP relationship can’t be as good<br />
as it was. Added to that some of the critical printer and<br />
consumable IP is getting old and could expire before 2025,<br />
or even earlier.<br />
<strong>The</strong> OEM brand strengths are their R&D and product<br />
development, but it is also a weakness. A lot of the patents<br />
surrounding printers and consumables are beginning to run<br />
out, and they recognise this and have been driving through<br />
market changes to get closer to the consumer, drive up<br />
revenues and margin. MPS and similar programmes are<br />
significant growth opportunities for all of the OEM vendors,<br />
but as the market matures and becomes more<br />
commoditised the challenge for the OEM’s will be how to<br />
differentiate their offering. In a recent report commissioned<br />
by HP, a survey by Quocirca said that 65 percent of<br />
organisations surveyed expect MPS spend to rise in the<br />
coming year.<br />
3
FEATURE: Challenging the OEM’s<br />
<strong>The</strong> changing landscape<br />
<strong>The</strong> OEM landscape is changing, and some brands will<br />
disappear, but the focus across the OEM brands is to drive<br />
multi-brand MPS. MPS or contractual sales locks out the<br />
aftermarket for the duration of the contract. As long as the<br />
OEM performs well, there is a high probability that the deal<br />
will be renewed.<br />
<strong>The</strong> recent legal wins against Lexmark and Canon by<br />
aftermarket companies will continue as aftermarket<br />
companies defend their market share and challenge, rather<br />
than roll-over. Each legal action will in time provide more<br />
clarity for both OEM’s and remanufacturers and the scope<br />
and scale of permissible remanufacturing activities.<br />
Ever-increasing pressure<br />
Politically and socially the OEM community will come under<br />
ever-increasing pressure to embrace and facilitate<br />
remanufacturing on every level. Those same forces will be<br />
felt by manufacturers of new, non-OEM cartridges who, in<br />
Europe will soon have to fund their WEEE responsibilities<br />
and estimates put the possible cost at as much as eight<br />
euros per cartridge. Making the current price model<br />
unsustainable and drive the demand for all cartridges<br />
placed on the market to be remanufactureable.<br />
Is some form of licensing model the way forward? It has<br />
often been muted that ultimately the OEM community will<br />
have to engage proactively with the aftermarket community,<br />
possibly through a licensing programme.<br />
But do the economics work for the OEM? If you assume<br />
that the aftermarket has a twenty percent market share<br />
and licensing pricing is say five percent of the OEM’s<br />
sales revenue it is possible for the OEM to generate a<br />
more significant bottom line revenue through licensing.<br />
But if there is a market growth of remanufacturing to say<br />
twenty-five percent as a result of licensing they will<br />
continue to increase bottom line revenues but would<br />
generate a reduced sales revenue in their primary market<br />
which is compounded when the market is contracting as it<br />
currently is.<br />
Some of the minor brands would significantly benefit from<br />
licensing as the market contracts. If, as survey respondents<br />
suggest some brands would disappear by 2025 then<br />
leveraging in licensing programmes would be a way to<br />
maximise their IP portfolio.<br />
IP safe chips<br />
Providing IP safe chips could be a way forward for OEM’s, and<br />
certainly, one OEM is actively looking at this licensing model<br />
for 2018. If that OEM does decide to go down the licensing<br />
route, then expect the availability of the licensing to be strictly<br />
controlled to avoid impacting their primary markets. But once<br />
one OEM does it, the rest are likely to follow.<br />
<strong>The</strong> aftermarket is feeling the effects of the OEM market<br />
drive for MPS as well as the growing market for new, non-<br />
OEM cartridges that are in the market and are taking market<br />
share from both the OEM and remanufacturing community.<br />
So just how does the rest of the aftermarket challenge the<br />
OEM community to win a larger market share?<br />
Two of the larger players in the remanufacturing sector<br />
are Clover and Turbon. Clover is experiencing year-on-year<br />
contraction in sales and profitability and carry a substantial<br />
debt burden that requires ongoing servicing. Turbon is just<br />
a tenth of the size of Clover but has seen a similar<br />
contraction in their market, but fortunately is not highly<br />
leveraged. Both companies have traditionally sold into the<br />
office products sector and are not close to the end user.<br />
Brandwise Turbon has invested in the IBM brand which<br />
does have a good brand weight.<br />
As a small business, you can’t change a market, but you<br />
can change how you operate in that market and win more<br />
revenue and margin. <strong>The</strong>re is no simple remedy to make<br />
the market shift, but a lot of small steps you can take to gain<br />
more revenue and margin.<br />
Market evolution – Success in the aftermarket requires an<br />
understanding of how the market is changing. OEM trends<br />
are prime drivers that flow through the market. Consumer<br />
trends also impact on the overall shape of the market as<br />
does the channel you operate in.<br />
Market assessment – Do you sell the products and<br />
services you produce, or do you produce the products and<br />
services your customers want and is there a market for<br />
those products and services.<br />
Understand your customers – What do they do, how do<br />
they do it and how can you help them improve their<br />
performance and value you and your portfolio of products<br />
4 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Some of the minor brands would significantly<br />
“benefit from licensing as the market contracts.<br />
“<br />
and services. A valued supplier is hard to supplant with<br />
just a low-cost offering.<br />
Review your portfolio - Does what you offer fit today’s<br />
market? Does it tick all of your customer's boxes, or can<br />
you improve? Do you focus on being the best in a narrow<br />
market say as a single OEM specialist, or do you support<br />
multiple brands? New car sales tend to offer separate<br />
brands or where you see multiple brands they are usually<br />
a connected family like Jaguar / Land Rover, Renault and<br />
Citroen etc. <strong>The</strong> used car market typically supports<br />
numerous brands, and you expect the dealer or garage to<br />
have the knowledge and expertise to assist you.<br />
Be open – Today’s customers want to trust you, and you<br />
gain that trust by being transparent, accountable and<br />
honest with the information you provide, the<br />
recommendations you make and the level of service you<br />
deliver.<br />
Be flexible – Not every person going into a restaurant<br />
wants the menu of the day. Your customers may well want<br />
something a little more a la carte. Your business needs to<br />
be flexible enough to deliver what your customer wants.<br />
Even if that means collaborating at some level with another<br />
provider.<br />
Capacity – Getting your capacity right is critical for your<br />
business. If you can make ten thousand cartridges a day<br />
or week or month, but only sell five thousand you have too<br />
much capacity and that costs you dearly in increased<br />
overheads. <strong>The</strong>re are plenty of examples of companies<br />
that had grown fast when the market was expanding, but<br />
now have too much capacity in an ongoing contracting<br />
market and the overhead burden impacts on the<br />
profitability.<br />
Staffing – Do your staff have the skills to deliver the<br />
business you want or do you take the business they can<br />
deliver? It’s a subtle question, but an important one<br />
because in whatever way you want to innovate your<br />
business, your staff have to be able, capable and willing<br />
to do it. Training, recruitment and being willing to let<br />
people go have to be high on your business innovation<br />
agenda.<br />
Marketing - A sensitive topic for everyone, because the<br />
hard copy sector typically follows the IKE (I know<br />
everyone) marketing strategy and significantly<br />
underinvests. A valid marketing budget will be somewhere<br />
between four and ten percent of your turnover and will,<br />
over time, increase your sales by considerably more.<br />
Marketing is not a cost, but an investment in the future of<br />
your business and should be at the heart of what you do<br />
and be the only budget not to be squeezed.<br />
Success is measured in your bottom line and as the<br />
saying goes “turnover is vanity and profit is sanity.” It is<br />
possible to grow your business, even in a contracting<br />
market, but the growth comes from winning business from<br />
your OEM competitors by delivering what your customers<br />
want and need.<br />
R<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
5
IN THIS ISSUE<br />
In this <strong>Issue</strong><br />
Challenging<br />
the OEM’s<br />
<strong>The</strong> OEM’s have been subtly<br />
upping their game to maximise<br />
their profitability and market<br />
share – <strong>The</strong> <strong>Recycler</strong> is looking at<br />
the OEM landscape of today and<br />
what it could look like in future.<br />
Starts page 4<br />
Niche remanufacturing<br />
– Inside Photocopier<br />
Consumables<br />
<strong>The</strong> Photocopier Consumables<br />
story is an interesting one of two<br />
engineers that saw a niche in<br />
the market and took a chance.<br />
Starts page 34<br />
4: FEATURE:<br />
Challenging the OEM’s<br />
World Focus<br />
8: wta and KMP defeat Canon in dongle gear<br />
case; Canon obtain preliminary injunction<br />
for patent infringement<br />
10: HP Inc’s misleading leaflet – ETIRA<br />
responds<br />
11: Epson fighting reselling on eBay; ‘Patent<br />
troll’ rears its head?<br />
12: Clover Imaging appoints new CEO; Static<br />
Control v. Aster rumbles on<br />
14: APeJ emerges as top inkjet printer shipment<br />
market; ERP looks back on decade of WEEE<br />
16: Survey reveals insights into office imaging;<br />
Comparative industry printing statistics<br />
released<br />
City News<br />
18: Turbon reports H1 €3.1million loss; NZ<br />
Commerce Commission blocks OfficeMax<br />
sale<br />
19: Ninestar Corp posts half yearly results<br />
20: Apogee makes second German acquisition;<br />
HP completes Samsung purchase; PRO-<br />
CYCLE starts insolvency procedures<br />
Around the Industry<br />
22: Intermarché place RIS refill equipment; LVL<br />
seeks to maximise cartridge collection<br />
23: UTEC’s 2nd GM Special Award Ceremony;<br />
ACCC welcomes competition law<br />
amendments<br />
24: Refilled cartridges must be WEEE<br />
compliant; Armor launches sustainable<br />
product range; Zhono Corporation hires new<br />
Sales Director<br />
25: Success and sustainability at GIT; Cartridge<br />
Depot is business award finalist<br />
26: Lexmark appoints new President and CEO;<br />
Still in business!; wta launches new ‘Tipps<br />
and Tricks’ series<br />
27: Cartridge World offers solution for printer<br />
disposal<br />
30: Michael Cox returns to Static Control; <strong>The</strong><br />
<strong>Recycler</strong> Awards - Nominations now open;<br />
APS makes important announcement<br />
31: New faces at award-winning Flexprint;<br />
Print-Rite employee Billie scores a hat<br />
trick<br />
32: <strong>The</strong> <strong>Recycler</strong> enlists two new recruits;<br />
Pelikan awarded Ecolabel extension;<br />
Cocaine found in printer cartridges<br />
34: FEATURE:<br />
Niche remanufacturing – Inside<br />
Photocopier Consumables<br />
36: FEATURE:<br />
UKCRA considers HP’s help request<br />
38: FEATURE:<br />
Sometimes, people vent over solvent ink<br />
problems<br />
42: RETAIL COLUMN:<br />
Building a Last Mile Strategy<br />
Products & Technology<br />
44: New products from wta; IR Italiana<br />
Riprografia announces new compatible<br />
toners<br />
45: Ninestar releases patented HP cartridges<br />
with chip; TN Core adds reset function for<br />
Kyocera; KMP extends ink cartridge<br />
product range<br />
46: Apex launches new replacement chips and<br />
next generation chip resetter<br />
48: UniNet announces new toner ranges;<br />
Epson launches new ReadyInk service;<br />
Aster releases replacement Canon toner<br />
cartridges<br />
49: New products from CIG; Italeco launches<br />
replacement MS/MX chips<br />
50: Ecoservice di Santarelli Paolo launch<br />
remanufactured HP 973X cartridges;<br />
Kodak launches first 3D printer; HP<br />
launches new 24-inch MFP<br />
51: Epson launches new Premium EcoTank<br />
printers; MPS Monitor announces new<br />
SaaS solution<br />
6 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
WORLD FOCUS<br />
visit www.therecycler.com for all the breaking news<br />
EUROPE Canon, KMP, wta, IP<br />
wta and KMP defeat Canon in dongle gear case<br />
<strong>The</strong> two remanufacturers’ appeal against the Japanese OEM has resulted in a landmark victory.<br />
In May of 2014, the OEM filed two suits for<br />
patent infringement in the German District<br />
Court of Dusseldorf, against wta Carsten<br />
Weser GmbH and KMP PrintTechnik AG; the<br />
lawsuits alleged “infringement of the German<br />
portion” of a European patent covering drum<br />
units in toner cartridges. This related to the<br />
so-called ‘dongle gear’ user in the OEM’s<br />
toner cartridges, which also included Canon’s<br />
case and eventual GEO from the United States<br />
International Trade Commission (USITC).<br />
<strong>The</strong> relevant European patent, EP 2 087<br />
407, refers to a “drum unit and a process<br />
cartridge”, with the infringement suit<br />
covering, amongst other things, the manufacturing,<br />
offer and sale of certain toner<br />
cartridges for use in various models of Canon<br />
and Hewlett-Packard German laser beam<br />
printers.<br />
<strong>The</strong> patent has been frequently used by<br />
Canon in a wide range of other European<br />
cases, including those against Armor, Pelikan,<br />
and Artech; it was additionally used against<br />
Aster in the Netherlands, tintenalarm.de in<br />
Germany, Zephyr SAS in France, and X-Com<br />
Shop Ltd. and OOO Softrade in Russia. In<br />
2014, as a result of action brought by Canon<br />
against them, UK businesses European<br />
Cartridge Warehouse Ltd. and Printer Supplies<br />
Technology Ltd. both went out of business.<br />
<strong>The</strong> Düsseldorf court hearing the suit<br />
initially found in favour of Canon. However,<br />
wta and KMP subsequently appealed this<br />
judgement in the German Supreme Court,<br />
where there is no further possibility of an<br />
appeal. Both remanufacturers cited patent law<br />
exhaustion, with a replacement of the OPC<br />
argued to be a repair. Lawyers for KMP argued,<br />
on the grounds of permissible repair, that the<br />
company had simply used an “acceptable<br />
repair measure”, rather than a “patentinfringing<br />
new production.” and conjecturing<br />
that the outcome of the case could affect the<br />
entire spare parts industry.<br />
On the 25 October 2017, wta and KMP<br />
spokespersons announced that in a landmark<br />
victory, the court in Karlsruhe had overturned<br />
the decision made in Düsselfdorf;<br />
furthermore, that the costs of the two<br />
remanufacturers were awarded against<br />
Canon also.<br />
“<strong>The</strong> significance of this victory only<br />
becomes truly clear when we could consider<br />
what could have happened if the supreme<br />
court had ruled in favour of Canon”, stated<br />
reseller Superpatronen. Were that the<br />
outcome, it says, “Canon could have used<br />
such a ruling in the future to prohibit the<br />
recycling of the original cartridges for which<br />
they hold the equivalent patents.”<br />
EUROPE Canon, IP, Legal<br />
Canon obtain preliminary injunction<br />
for patent infringement<br />
<strong>The</strong> move comes following another alleged infringement of the company’s European patents.<br />
Canon Inc. have been granted a<br />
preliminary injunction against JT<br />
Company UG (haftungsbeschränkt)<br />
and its managing director, Jurij<br />
Tkaciov.<br />
<strong>The</strong> injunction, containing inter<br />
alia injunctive relief, granted by the<br />
District Court, Düsseldorf, is based<br />
on the alleged infringement of the<br />
German portion of Canon’s<br />
European patent EP 2 087 407, which<br />
relates to a drum unit and a process<br />
cartridge. <strong>The</strong> act in question that<br />
has led Canon to seek this measure<br />
was the offer and distribution of<br />
laser toner cartridges, comprising a drum<br />
unit, through Amazon.de, using the ASINs<br />
(Amazon Standard Identification Numbers)<br />
B071RGYGCV and B072B5KTZ7. Those<br />
cartridges replace the cartridge models HP<br />
CE505X and HP CF226A, which are<br />
compatible with HP laser beam printers.<br />
<strong>The</strong> preliminary injunction is not yet final,<br />
and the defendants have the option<br />
to file an objection against it. Canon<br />
will be able to enforce the decision<br />
after the injunction has been served<br />
on the vendors.<br />
<strong>The</strong> granting of the preliminary<br />
injunction is the latest in a string of<br />
similar victories for Canon this year.<br />
In June, it was granted another PI<br />
against M&S Vertrieb Service OHG,<br />
again by the District Court,<br />
Düsseldorf, for alleged infringement<br />
of another of their European patents.<br />
Moreover, in August, Canon obtained<br />
three preliminary injunctions in a<br />
single week, against Printperfect Ltd,<br />
Moreinks Limited, and Coemedia GmbH, all<br />
for infringements of German portions of<br />
Canon’s European patents.<br />
8 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
WORLD FOCUS<br />
Search for <strong>The</strong> <strong>Recycler</strong> on Facebook for more news and industry coverage<br />
EUROPE HP Inc, ETIRA, Lobbying<br />
HP Inc’s misleading leaflet – ETIRA responds<br />
HP eventually agreed to change its wording, after its criticism of remanufactured cartridges prompted complaint.<br />
A new leaflet released by HP Inc. in September<br />
provoked a strong backlash from both<br />
the European Toner and Inkjet Remanufacturers<br />
Association (ETIRA), and the<br />
United Kingdom Cartridge Remanu-facturers<br />
Association (UKCRA).<br />
<strong>The</strong> pamphlet, entitled ‘<strong>The</strong> truth about<br />
clone cartridges’, warned its readers about the<br />
dangers of clones, describing them as “the<br />
newest dubious alternatives” that “present an<br />
even greater threat to your business.” Later in<br />
the pamphlet, it compared HP’s own OEM<br />
toner cartridges with clones, counterfeits, and<br />
remanufactured/refilled cartridges. <strong>The</strong> leaflet<br />
went on to specifically state that “used HP<br />
toner cartridges that are emptied, refilled and<br />
resold by other manufacturers” fail to “adhere<br />
to quality, safety, or environmental standards.”<br />
Such claims predictably drew a rapid<br />
backlash from ETIRA, which disputed not<br />
only the inaccuracies regarding remanufactured<br />
cartridges, but also HP’s decision<br />
to categorise remanufactured cartridges<br />
alongside clones and counterfeits, calling it a<br />
“baseless generalisation.”<br />
“General marketing speak is OK, but you<br />
cannot say things that are not true,” ETIRA<br />
stated. “ETIRA regrets that HP’s new product<br />
marketing material is again lowering the bar.<br />
[<strong>The</strong> pamphlet] may be generally correct on<br />
clones and counterfeits, but speaks nonsense<br />
on remanufactured cartridges.”<br />
ETIRA particularly focussed on HP’s claims<br />
that remanufactured cartridges fail to follow<br />
quality, safety and environmental standards,<br />
declaring that HP “gets it wrong on all<br />
three counts.”<br />
“On quality, because since the 1990’s, 3rd<br />
party cartridge remanufacturers have held a<br />
20-30 percent market share in toners and 15-20<br />
percent in inkjets and is now a 2bn euro<br />
industry in Europe. So remanufacturers must<br />
be doing something right in terms of quality.<br />
And like the OEM’s, remanufacturers comply<br />
with the ISO cartridge yield standards.<br />
On safety and quality, because most<br />
remanufacturers produce according to DIN,<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Nordic Ecolabel, STMC, ISO 9003, and other<br />
international safety and quality standards.<br />
On environment, because we adhere to ISO<br />
14001, and it is only thanks to 3rd party<br />
remanufacturers that 20-30% of used<br />
cartridges are not being landfilled after 1st use,<br />
but get a 2nd and subsequent life, reducing<br />
their environmental footprint while offering<br />
customer choice. No printer manufacturer<br />
matches that environmental performance.”<br />
ETIRA wasn’t the only group to offer a<br />
damning dismantling of HP’s pamphlet, with<br />
its British counterpart, UKCRA, also releasing<br />
an unimpressed response. UKCRA’s Laura<br />
Heywood pointed out to HP that<br />
remanufacturing “isn’t a new concept. From<br />
auto parts and car engines to disposable<br />
cameras, cellphones, printers and even<br />
supermarket shelves; it has been lucrative for<br />
those with the diligence and determination to<br />
produce a quality product.”<br />
Heywood continued: “In any Industry there<br />
are those that compromise or take shortcuts.<br />
It isn’t long before they disappear - but<br />
for manufacturers to encompass all remanufacturers<br />
as producing a below quality<br />
product is disingenuous and misleading and<br />
compromises not only their integrity but also<br />
their trust with the consumer.<br />
“Take a supermarket shelf- by adding extra<br />
bars to used shelving making it stronger, it will<br />
last 20 years rather than the five year average<br />
when they are usually replaced due to sagging.<br />
“In the case of a toner cartridge it’s<br />
simply the toner that is depleted. By<br />
replacing this and one or more worn<br />
components, it is given a ‘new’ life and<br />
can, and has performed the same as an<br />
original new cartridge.”<br />
Heywood also pointed out an<br />
independent comparison study, testing<br />
several remanufactured cartridges against an<br />
OEM toner cartridge; she noted that it was<br />
documented in this study “that one<br />
remanufactured cartridge came out the “best<br />
of these tests” [...] with a yield higher than the<br />
OEM standard. It was so perfect that the OEM<br />
visited the lab to view the remanufactured<br />
cartridge to ensure it contained aftermarket<br />
toner, drum and other parts.<br />
Doesn’t this demonstrate that re-using the<br />
original core (used cartridge) and replacing<br />
any worn components, it will perform to a<br />
high standard? <strong>The</strong> engineering has already<br />
been carried out – it’s included in the cartridge<br />
design. Quoting from the WEEE Directive- “a<br />
product must be designed to be reused”.<br />
Being so well made it is important that it does<br />
not enter the recycling or waste stream but is<br />
remanufactured. Besides all the environmental<br />
advantages of a lower carbon footprint, it’s the<br />
more sustainable option by far.”<br />
UKCRA also declared its support for ETIRA’s<br />
earlier response, after ETIRA announced it<br />
would appeal to HP to change the leaflet’s<br />
wording, on the ground of false advertising, an<br />
appeal that was ultimately successful: In<br />
October, the OEM reissued the pamphlet with<br />
a very slight change in the wording, now<br />
claiming that remanufactured cartridges<br />
“don’t always adhere to quality, safety or<br />
environmental standards” (our italics).<br />
In response to the update, ETIRA said that<br />
they welcomed the change, but called on HP<br />
“to in future, refrain from making statements<br />
that are not supported by the facts. Since many<br />
years, the benefits of buying remanufactured<br />
OEM cartridges are clear: a top-quality,<br />
environmental-friendly, and less expensive<br />
alternative product.”<br />
Remanexpo: Product Group<br />
Connecting people and businesses<br />
<strong>The</strong> dedicated part of the event focused on reuse and<br />
remanufacturing of printer cartridges<br />
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10 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
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EUROPE Epson, eBay, Resellers<br />
Epson fighting reselling on eBay<br />
<strong>The</strong> Japanese giant is reportedly removing third-party products from the online auction site.<br />
Epson has convinced eBay to remove many<br />
third-party ink sellers’ products, claiming<br />
that the compatible cartridges represent<br />
a violation of its patents, reports Cory<br />
Doctorow for the Electronic Frontier<br />
Foundation.<br />
As a part of eBay’s Verified Rights Owner<br />
(VeRO) programme, Epson can – as a “trusted<br />
vendor” – request that listings be removed, on<br />
the grounds of infringement of its intellectual<br />
property rights. As a trusted vendor, eBay<br />
seemingly does not request actual proof of<br />
infringement before adhering to the request.<br />
This goes against the standard eBay<br />
procedure for dealing with allegations of<br />
copyright infringement and violation.<br />
Epson only applies VeRO to EU-based<br />
patent claims, meaning that Americans are<br />
not affected by this latest move.<br />
Slavka Bielikova, of the Open Rights Group,<br />
a British organisation campaigning for digital<br />
rights, has called Epson’s actions “unusual<br />
and unfair.”<br />
It is suggested by both Bielikova and<br />
Doctorow that the move is an attempt by<br />
WORLD FOCUS<br />
Epson to hurt the resale market, as opposed<br />
to a simple assertion of patents, with<br />
Doctorow arguing that “if that was their goal,<br />
they’d target manufacturers, and shut down<br />
sales at the source.”<br />
So far, Epson has issued requests to remove<br />
compatible cartridges including the T16 XL,<br />
the T24 XL, and the T0797 XL.<br />
In a statement to <strong>The</strong> Inquirer, Epson<br />
described its approach as “even-handed”,<br />
saying the company takes action “where<br />
Epson considers necessary, to protect its<br />
commercial and intellectual property<br />
interests, online and offline. Our activities are<br />
based on extensive purchasing and study of<br />
the products to confirm that they infringe.”<br />
<strong>The</strong> Open Rights Group have asked the UK<br />
Intellectual Property Office to investigate.<br />
NORTH AMERICA Patent Troll, Legal, IP<br />
‘Patent troll’ rears its head?<br />
A Texas company is suing four OEMs for multiple alleged patent infringements.<br />
Diversified Observation LLC, a Texas-based<br />
company, has filed lawsuits against a range<br />
of OEMs in a display of so-called ‘patent<br />
trolling’.<br />
Diversified Observation is suing HP Inc.,<br />
Panasonic Corporation, and OKI Data<br />
Americas Inc., all of Delaware, and New<br />
York’s Konica Minolta; all the lawsuits have<br />
been filed in the United States District Court<br />
of Delaware, with the exception of the suit<br />
against Konica Minolta, which has been filed<br />
in the District Court for the Eastern District<br />
of Texas.<br />
<strong>The</strong> lawsuits are in relation to various<br />
patents which Diversified Observation alleges<br />
are being infringed by the four defendants.<br />
It is suing Panasonic, OKI and Konica<br />
Minolta over US Patent No. 5,857,133<br />
(“the ‘133 patent”) – “Information Reading<br />
Apparatus Having a Contact Image Sensor”;<br />
No. 6,414,461 (“the ‘461 Patent”) – “Scanner<br />
that Controls Stepping Motor Torque”;<br />
and No. 6,522,432 (“the ‘432 Patent”) –<br />
“Image Scanner with Automatic Signal<br />
Compensation.”<br />
It is also suing both Panasonic and HP Inc.<br />
for infringement of US Patent No. 6,449,397<br />
(“the ‘397 Patent”), “Image Processing<br />
System for Scanning a Rectangular<br />
Document”; furthermore, it is suing HP and<br />
Konica Minolta over US Patent No. 5,997,199<br />
(“the ‘199 Patent”), entitled “Paper Feeding<br />
Module of a Color Picture Printer.”<br />
As well as the above, Diversified<br />
Observation are simultaneously suing<br />
Panasonic for infringement of US Patent No.<br />
6,008,485 (“the ‘485 Patent”), “Image<br />
Capturing Device Having De-Friction<br />
Function”, and HP for infringement of Patent<br />
No. 5,913,072 (“the ‘072 Patent”), entitled<br />
“Image Processing System in which Image<br />
Processing Programs Stored in a Personal<br />
Computer Are Selectively Executed through<br />
User Interface of a Scanner.”<br />
That three of the four lawsuits were all<br />
filed on the same day suggests this is another<br />
example of ‘patent trolling’, whereby a<br />
company will hold patents whilst not<br />
producing services, and will make repeated<br />
attempts to sue OEMs for infringement,<br />
largely for financial reasons.<br />
In all four cases concerning the seven<br />
patents named above, Diversified<br />
Observation is seeking a trial by jury, in order<br />
to adjudicate that the defendants have<br />
infringed its patents. It is also seeking the<br />
award of damages and the payment by the<br />
defendants of its legal fees.<br />
<strong>The</strong> lawsuits have echoes of similar action<br />
undertaken by OpenPrint LLC in August of<br />
this year, when it sued HP Inc., OKI and<br />
Panasonic for the infringement of eight<br />
different patents.<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
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Connecting people and businesses<br />
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suppliers at Paperworld 2017<br />
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THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
11
WORLD FOCUS<br />
visit www.therecycler.com for all the breaking news<br />
NORTH AMERICA Clover Imaging, Business, USA<br />
Clover Imaging appoints new CEO<br />
Clover Technologies announced Senior Leadership changes, Jim Cerkleski was named Chairman of the Board of Directors and George<br />
Milton was appointed Chief Executive Officer of Clover Imaging.<br />
Clover Technologies Group, the parent<br />
company of Clover Imaging, Clover Wireless,<br />
and Clover Telecom, announced that George<br />
Milton has been appointed Chief Executive<br />
Officer of Clover Imaging, effective 1<br />
November 2017. Jim Cerkleski, who has<br />
served as Chief Executive Officer of Clover for<br />
the last 17 years, will become Chairman of the<br />
Board of Directors.<br />
“After nearly two decades overseeing all<br />
aspects of Clover’s global operations, now is<br />
the right time for me to transition the<br />
leadership of our imaging business to George,<br />
who has been a tremendous COO and<br />
colleague over the past 13 years,” said Mr.<br />
Cerkleski. “I am looking forward to my<br />
continued partnership with George in my new<br />
role as Chairman, where I will be focused on<br />
growing customer relationships across our<br />
organization and identifying new market<br />
opportunities.”<br />
“I am honored to take the helm at Clover<br />
Imaging from such an accomplished leader at<br />
this important time in our corporate history,”<br />
said Mr. Milton. “We have a tremendous<br />
platform which has been<br />
established by our dedicated<br />
employees. I am excited to<br />
continue building on our strong<br />
market position and global<br />
manufacturing and distribution<br />
footprint, and look forward to<br />
the opportunities ahead. As a<br />
priority, I will ensure that we<br />
continue our focus on<br />
providing quality and value, as<br />
well as supporting the new<br />
business strategies of our<br />
customers.”<br />
As the CEO of Clover since 2000, Mr.<br />
Cerkleski led the transformation of the<br />
company from “a local printer cartridge<br />
repair company to the world’s leading<br />
remanufacturer” of imaging supplies, with<br />
manufacturing facilities in four continents.<br />
Mr. Milton joined Clover in 2004, and has<br />
served as Chief Operating Officer of the<br />
company for the past 11 years. As Chief<br />
Operating Officer, Mr. Milton was responsible<br />
for overseeing product research and<br />
development, engineering<br />
and robotic automation,<br />
worldwide manufacturing,<br />
global distribution,<br />
quality assurance, global<br />
procurement, packaging<br />
engineering, and<br />
information technology<br />
and systems.<br />
During his tenure,<br />
Mr. Milton helped the<br />
company diversify into the<br />
Wireless and Telecom<br />
businesses, scale global manufacturing and<br />
distribution, complete and integrate 27<br />
acquisitions, and support the growth and<br />
development of the next generation of<br />
leadership. Mr. Milton has over 25 years of<br />
experience in the office products industry and<br />
has held senior management operations<br />
positions with some of the industry’s largest<br />
distributors of office products.<br />
Mr. Milton, as well as Dan Perez, CEO of<br />
Clover Wireless, will report to the Board of<br />
Directors of Clover.<br />
NORTH AMERICA Static Control, Aster, Lawsuit<br />
Static Control v. Aster rumbles on<br />
SCC has moved to dismiss counterclaims in the latest developments of the legal battle.<br />
<strong>The</strong> latest development of the court case<br />
between Static Control Components, Inc. and<br />
Aster Graphics, Inc. has seen Static Control<br />
file for the dismissal of Aster’s counterclaims.<br />
Attorneys for SCC have filed a suit to the<br />
United States District Court in California<br />
(Southern Division) asking for Judge David<br />
Carter to dismiss Aster’s counterclaims of<br />
non-infringement and invalidity.<br />
<strong>The</strong>se counterclaims were made by Aster<br />
at the beginning of September, following a<br />
July lawsuit against it for patent infringement.<br />
<strong>The</strong> patents in question were US Patent<br />
Nos. 9,599,949 (“the ‘949 patent”) and<br />
9,671,742 (“the ‘742 patent.”) Aster initially<br />
counterclaimed for a declaratory judgement<br />
of non-infringement and invalidity – although<br />
not that the patents were unenforceable.<br />
SCC’s response to these counterclaims was<br />
to file an amended complaint at the end of<br />
September, alleging further infringements<br />
against several additional products. As a<br />
result, Aster amended its counterclaims,<br />
crucially including a claim of unenforceability<br />
of the ‘949 and ‘742 patents.<br />
SCC asserts that Aster’s counterclaims<br />
are “pure legal conclusions” and states<br />
that they are unsupported by any sort of<br />
factual allegations that would make the<br />
counterclaims plausible. <strong>The</strong> motion of<br />
dismissal also cites that Aster’s declaratory<br />
judgement fails to identify any claims that are<br />
not infringed, or any non-infringing Aster<br />
products, calling it a “total void of factual<br />
support and detail.” It points out this is in<br />
stark comparison to the detailed charts SCC<br />
attached to its original complaint.<br />
Aster’s counterclaim of unenforceability is<br />
also disputed by SCC, with SCC again citing a<br />
lack of factual support. Aster alleged<br />
inequitable conduct as grounds for the<br />
counterclaim; however, SCC’s motion states<br />
that “Aster has not specifically pleaded who<br />
engaged in the misconduct, or how any<br />
purported misconduct was material to<br />
patentability.”<br />
As a result, SCC has moved for the<br />
counterclaim of inequitable conduct, and<br />
unenforceability, to be stricken alongside the<br />
counterclaims of non-infringement and<br />
invalidity.<br />
12 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
WORLD FOCUS<br />
Contact the news team at news@therecycler.com<br />
EMEA IDC, Market Data, Printer shipments<br />
APeJ emerges as top inkjet printer shipment market<br />
Latest data from IDC reveals that the Asia Pacific region has surpassed the USA as the top shipment market for inkjet printers in Q2 2017.<br />
<strong>The</strong> latest IDC Asia Pacific Quarterly Hardcopy<br />
Peripherals Tracker has revealed that “the<br />
total hardcopy peripherals shipment<br />
in2017Q2 for the Asia Pacific region excluding<br />
Japan (APeJ) was 7.84 million units”, which<br />
means that this market has for the first time<br />
surpassed the USA “to become the number<br />
one inkjet market in the world in terms of<br />
shipment volume”. Both inkjet and laser unit<br />
shipments expanded by 2.2 percent and 4.9<br />
percent year-on-year respectively.<br />
<strong>The</strong> IDC data revealed that “PRC was a<br />
strong contributor to APeJ becoming the top<br />
inkjet market” due to increased inkjet<br />
shipments as a result of “the 6.18 online<br />
shopping festival”. It also demonstrates that<br />
laser printer shipment volume has remained<br />
strong in the PRC market “due to the rapid<br />
expansion of the small-medium business<br />
(SMB) segment.”<br />
In contrast, the South Asia sub-region<br />
“continued to see a strong shift from ink<br />
cartridge to ink tank”, a change which has been<br />
brought about “by the low cost per page<br />
benefit of ink tank and aggressive promotions<br />
from vendors”. As the IDC report reveals, “in<br />
2017Q2, the ink tank to ink cartridge ratio had<br />
reached an all-time high and had finally crossed<br />
the 50 percent mark to make Southeast Asia a<br />
truly ink tank dominant market.”<br />
“Taking over USA in terms of inkjet unit<br />
shipment this quarter shows that the demand<br />
for inkjet in the region is becoming stronger<br />
than ever. Concurrently, we are also seeing an<br />
increase in demand for ink tank printers as the<br />
ratio for ink tank vs ink cartridge had reached<br />
an all-time high of 38%. More businesses are<br />
buying ink tank to take advantage of the low<br />
printing cost,” explained Yexi Liao, a Market<br />
Analyst in IDC Asia/Pacific’s Image Printing and<br />
Document Solutions (IPDS) team.<br />
“<strong>The</strong> laser market also see a stronger growth<br />
within higher value speed segments of 30+<br />
ppm (printer per minute), as some vendors are<br />
struggling with profitability within the low-end<br />
speed segments of 1-30 ppm and want to shift<br />
up in order to help them protect their profit<br />
margin,” continued Liao.<br />
India experienced a decline in both inkjet<br />
and laser markets in the second quarter of<br />
2017, by -6.8 percent and -3.8 percent<br />
respectively, which “was largely due to market’s<br />
apprehension on the GST implementation”;<br />
the IDC explains that “they refused to take<br />
in any further shipment from vendors in<br />
order to avoid a high level of leftover stock<br />
when the GST gets implemented.”<br />
<strong>The</strong> IDC data also revealed the following<br />
highlights: “<strong>The</strong> top five hardcopy peripherals<br />
companies account for 81 percent of the<br />
market. <strong>The</strong> dominance of main players is<br />
expected to continue. We also do not expect to<br />
see any new hardcopy peripherals companies<br />
entering the market that will be able to make a<br />
significant difference to the market.<br />
Inkjet market continues to shift more<br />
towards ink tank printers. Ink tank printers<br />
continues to grow at a rapid rate, recording a<br />
17.2 percent year-on-year growth in 2017Q2.<br />
<strong>The</strong> growth is largely due to the consumer and<br />
SMB segments, where they are more cost<br />
conscious and prefer the low cost per page<br />
benefit that ink tank technology can provide.<br />
ASEAN remains to be the top market for both<br />
inkjet and ink tank printers.<br />
Laser market in APeJ continues to<br />
outperform the rest of the world. Propelled by<br />
the growing demand for print devices in China,<br />
APeJ had recorded the highest year-on-year<br />
growth rate in the world for the fourth<br />
consecutive quarter.<br />
Mature markets continue to shift away from<br />
print. Mature markets such as Singapore, Hong<br />
Kong, Australia, New Zealand, and Korea had<br />
all continued to decline in their overall<br />
shipment in 2017Q2 as a result of digitization<br />
and the high adoption rate of smart devices in<br />
these markets.”<br />
EUROPE ERP, WEEE, E-Waste<br />
ERP looks back on decade of WEEE<br />
<strong>The</strong> European Recycling Platform has published a new report, lokking back over the last ten years of its work on WEEE in the UK<br />
Lets Recycle reported on the publishing of a<br />
new report by ERP which examines its WEEE<br />
efforts over the last decade, during which it<br />
states that it has “changed the compliance<br />
and recycling landscape dramatically.”<br />
UK producer compliance scheme,<br />
European Recycling Platform, has been<br />
providing “solutions which cover WEEE,<br />
batteries, and packaging recycling” for 10<br />
years in the UK, and its report “examines<br />
how ERP has been effective in introducing<br />
competition to compliance markets to<br />
improve quality and reduce costs”; in<br />
addition, it “describes how ERP has worked<br />
with stakeholders and legislators to improve<br />
the WEEE system.”<br />
It also explores the effects of the UK<br />
WEEE Regulations, implemented this year<br />
“with the central aim of reducing the amount<br />
of electrical and electronic equipment (EEE)<br />
ending up in landfill”, revealing the “impact<br />
the Regulations have had on producers,<br />
consumers, retailers, local authorities and<br />
waste treatment operators; and assesses the<br />
achievements to date and the key challenges<br />
and developments ahead.”<br />
<strong>The</strong> CEO of ERP, Umberto Raiteri, said,<br />
“Through a positive collaborative approach,<br />
we’ve been able to participate in discussions<br />
based on experience and data, and we’ve<br />
been effective at sharing the learning, which<br />
is hugely appreciated by local and European<br />
legislators. Through our data collection,<br />
we’ve also been able to provide benchmarks<br />
on collection and return rates, which again is<br />
appreciated as it has helped to inform<br />
targets.” In addition, Dona Caria, ERP’s<br />
quality and audit manager stated, “WEEE<br />
treatment processes have become<br />
increasingly efficient in the last decade, with<br />
improved removal of regulated substances.”<br />
However, as well as the positive findings<br />
the report also reveals challenges to the<br />
future of effective WEEE, with homeowners<br />
“accumulating more EEE”. Nevertheless<br />
there is evidence that more businesses are<br />
getting on board, with companies<br />
“increasingly looking to producer<br />
compliance schemes like ERP to help close<br />
the loop with recycled materials and be their<br />
circular economy partner”.<br />
14 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
WORLD FOCUS<br />
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GLOBAL Market Data, Survey, Office Imaging<br />
Survey reveals insights into office imaging<br />
<strong>The</strong> <strong>Recycler</strong> commissioned a survey this summer focusing on five key areas of the office imaging sector. Here is what the respondents said.<br />
Since 2000, the office imaging sector has<br />
undergone continual development, including<br />
the creation of new jobs, opportunities and<br />
general aftermarket growth. This summer <strong>The</strong><br />
<strong>Recycler</strong> commissioned a survey of 100<br />
industry members to discover their thoughts<br />
on the office imaging market.<br />
Market contraction<br />
In the five years spanning 2011 to 2016, our<br />
respondents felt that the overall market had<br />
contracted by approximately 15 percent, and<br />
though contraction has slowed over the<br />
course of 2017, the trend looks set to<br />
continue by about 1 to 2 percent due to<br />
increased use of technology by an increasing<br />
millennial audience.<br />
However regional contraction may vary,<br />
with market contraction in Europe and North<br />
America expected to be around 3 percent. <strong>The</strong><br />
Chinese market is thought to experience a<br />
year on year growth of roughly 2 percent,<br />
while the Middle East and African markets are<br />
expected to grow by 1 percent.<br />
OEMs and contractual supplies<br />
Survey respondents revealed they expect the<br />
number of OEM brands to shrink down to just<br />
10, due to mergers and acquisitions, as well as<br />
diversification. <strong>The</strong>se remaining brands will<br />
drive A3 device sales through aggressive<br />
contractual supply programmes (MPS) that<br />
would account for around fifty percent of<br />
consumable sales and increase OEM market<br />
share towards eighty percent.<br />
NORTH AMERICA Printing, Market Data, Research<br />
<strong>The</strong> Canada-based print-management<br />
company Print Audit have released the<br />
industry printing statistics for 2015 and 2016.<br />
<strong>The</strong> figures, gathered from rich user,<br />
document and device-based data, give an<br />
insight into how print behaviour is changing,<br />
according to Print Audit’s Angela Onstine; this<br />
will be crucial for dealers looking to grow<br />
their business in 2017-18, she writes.<br />
Trevor Hofer, Insight BI team lead at Print<br />
Audit, said: “Running the numbers for how<br />
people’s print patterns are changing brought<br />
us some surprising insights.”<br />
One of the biggest increases was in colour<br />
printing from email and web, which increased<br />
from 20.54 percent in 2015 to 27 percent in<br />
2016 – a rise which Print Audit’s West<br />
New build products<br />
Respondents felt that the IP<br />
status of newly built laser<br />
products were unclear, but<br />
that there are IP-safe ink<br />
tank devices on the market.<br />
<strong>The</strong>y revealed that they<br />
expected this segment to<br />
grow over the next few years<br />
and force IP infringing<br />
products out of the market<br />
as further consolidation<br />
takes place.<br />
Over the next five years the survey showed<br />
they expect new build sales to decline.<br />
Meanwhile in China, respondents expect to<br />
see investment in Artificial Intelligence and<br />
the automation of manufacturing to produce<br />
bigger, more cost-effective cartridges,<br />
challenging the dominance of OEMs in the A3<br />
contractual sales market.<br />
Aftermarket trends<br />
Contractual sales - Respondents expect<br />
non-OEM contractual sales to double to<br />
around ten percent of the market share in the<br />
next three years.<br />
Online - Online sales are expected to grow<br />
through channels like Amazon Business<br />
but OEMs will demonstrate increased<br />
vigilance on low-cost transactional sales on<br />
Amazon and eBay.<br />
Channel integration – Respondents expect<br />
continuous aftermarket integration and a<br />
McDonald allocate to the entry of more costeffective<br />
colour printing devices to the<br />
market. Overall colour spend saw a much<br />
smaller rise, reaching 43.98 percent in 2016<br />
from 42.18 percent the year before.<br />
Page production is a slightly different story,<br />
however: <strong>The</strong> Financial vertical had a<br />
relatively strong 2016, at an average of 5,271<br />
pages per company, but it was significantly<br />
down from 2015’s 6,397.<br />
Similarly, the Legal, Medical and<br />
Accounting verticals had the highest pages<br />
per user of all verticals, but are on the decline<br />
– Legal dropping to 79 pages per day per user,<br />
compared to 87 in 2015.<br />
What is less surprising is that the average<br />
volumes by user have dropped, as industry<br />
more significant focus on brand<br />
placement in important market<br />
segments as manufacturers and<br />
remanufacturers get closer to the<br />
distribution channel.<br />
Outlook for remanufacturing<br />
Respondents said that the<br />
volume of remanufactured<br />
products was probably at its<br />
lowest point in recent years,<br />
but that the profile of<br />
remanufactured products was<br />
moving away from high volume, smalldiameter<br />
cartridges to larger, more profitable<br />
niche products that are also in high demand.<br />
However recent announcements by the<br />
Chinese government on further import<br />
restrictions on e-waste means we are likely to<br />
see an increase in the regional (EU, North<br />
America etc.) remanufacturing of volume<br />
products, especially in the remanufacturing of<br />
IP-safe non-OEM cartridges where take-back<br />
costs would need offsetting by further<br />
remanufacturing.<br />
Other opportunities – Respondents said<br />
that business inkjet and wide-format were<br />
areas of interest and were actively looking at<br />
expanding in these sectors.<br />
OEM Licensing – Licensing was seen as a<br />
win-win for the OEM and aftermarket<br />
community and could be a vehicle to reward<br />
OEM R&D costs, earn ongoing revenue and<br />
lockout infringing technology and products.<br />
Comparative industry printing statistics released<br />
Print Audit have published the comparative figures for 2015-16.<br />
think tanks pointed to. In 2016, the average of<br />
daily pages to user was 17.39, whereas in 2015<br />
it was up at 20.54.<br />
Meanwhile, duplex printing figures are<br />
stable, showing as 20 percent of overall<br />
printing for both 2015 and 2016.<br />
Print Audit are offering access to the Insight<br />
BI Dashboards showing these figures, as well<br />
as many more, to business owners free of<br />
charge.<br />
“We’ve been collecting user-metrics and<br />
industry-vertical level details for a long time,<br />
and we’re excited to share some of this data<br />
with the office equipment channel,” said<br />
Hofer. “We’re excited to get this data into<br />
dealers’ hands, so they can make moreinformed<br />
decisions about how they grow.”<br />
16 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
CITY NEWS<br />
OEM share prices<br />
November 2017<br />
Prices correct as of 1st November 2017<br />
COMPANY OCT NOV<br />
Brother Industries (Yen) ¥ 2617 2940<br />
Canon (Yen) ¥ 3858 4353<br />
Dainippon Ink & (Yen) ¥ 3995 3980<br />
Chemicals<br />
Sun Chemicals parent company<br />
HP Inc. (US$) $ 18.90 21.17<br />
Hubei Dinglong (RMB) ¥ 10.37 11.33<br />
Jadi (MYR) M 0.06 0.06<br />
LG Chem (S Korean Won) W 339k 392k<br />
Matsushita Electric (Yen) ¥ 1457 1720<br />
Industrial Co.<br />
Panasonic parent company<br />
Mitsubishi Chemicals (Yen) ¥ 932 1184<br />
Ninestar Corporation (RMB) ¥ 21.79 30.80<br />
Formerly Apex Microelectronics<br />
Oki (Yen) ¥ 1504 1583<br />
Samsung (S Korean Won) W2231k 2796k<br />
Seiko Epson (Yen) ¥ 2750 2617<br />
Turbon AG (Euro) € 13.40 10.70<br />
Xerox (US$) $ 31.66 28.17<br />
UK Waste Prices<br />
price per tonne<br />
Aluminium €11.00 8.39<br />
Plastic €69.92 78.05<br />
Paper € 1.04 1.39<br />
Currency<br />
€/US$ 1.18 1.18<br />
€/£ 0.91 0.91<br />
£/US$ 1.29 1.29<br />
Oil Price<br />
Crude oil - (US$) 52.1 62.78<br />
‘Brent Crude futures,<br />
1-Pos IPE close’ per barrel<br />
Shipping Prices<br />
Europe (Hamburg/Antwerp/ 935 728<br />
Felixstowe/Le Havre)<br />
Mediterranean (Barcelona/ 859 619<br />
Valencia/Genoa/Naples<br />
USWC (Los Angeles/ 1661 1411<br />
Long Beach/Oakland)<br />
USEC (New York/Savannah 2661 1917<br />
Norfolk/Charleston)<br />
Sources: HMRC, FT.com, krx.co.kr, tse.or.jp,<br />
Environment Exchange, packagingnews.co.uk<br />
*Brent Crude price is for November 2017<br />
Find out more about our Weekly Newsletter at www.therecycler.com/newsletters<br />
EUROPE Turbon, Financials, Business<br />
Turbon reports H1<br />
€3.1million loss<br />
Turbon reports increased sales in Europe and Asia, but down in US as the US market<br />
continues to challenge.<br />
Half year sales were €48.4 milion ($56.6<br />
million), down €1.9 million ($2.2 million) on<br />
the same period last year. Sales in Europe<br />
were up €2.8 million ($3.3 million) at €35.8<br />
million ($42.2 million) and sales in Asia were<br />
€2 million ($2.3 million). Sales in North<br />
America were down €5.2 million ($6.1<br />
million) on the same period last year. Core<br />
business sales of laser cartridges were €38.3<br />
million ($45.2 million), down €5.9 million<br />
($6.9 million). Other, non laser cartridge sales<br />
were €9.7 million ($11.4 million), compared<br />
to €5.7 million ($6.7 million) in the same<br />
period last year.<br />
Ongoing realignment in the US saw a €1.9<br />
million ($2.2 million) downwards adjustment<br />
of inventories as a result of acquiring<br />
companies in the same trading area and the<br />
need to realign the cost structure to the same<br />
degree as the sales decline. A further €1<br />
million ($1.18 million) impairment of the<br />
goodwill at ILG and severance payments.<br />
Going forward the company expects to<br />
continue restructuring and the merging of<br />
the Laser Cartridges division functions and<br />
expects further non-recurring expenses, in<br />
particular for severance pay and possible<br />
further depreciation requirements in the area<br />
of assets, the in the value of inventories and<br />
the goodwill of ILG. Focus on other Turbon<br />
enterprises and the completion of an<br />
acquisition in the Arab region and the first –<br />
AUSTRALASIA OfficeMax, Business, Acquisition<br />
According to by the New Zealand<br />
Commerce Commission, proceedings<br />
were filed at the High Court in Auckland<br />
as the Commission seeks an injunction to<br />
prevent Platinum Equity LLC from<br />
purchasing OfficeMax.<br />
<strong>The</strong> Commission is taking this action<br />
out of a fear that “the acquisition would<br />
be likely to have the effect of substantially<br />
lessening competition in the supply of<br />
stationery to large corporate and<br />
government customers.”<br />
time consolidation will make a significantly<br />
positive contribution to earnings.<br />
For the second half of the year, the<br />
company plans to return to the profit area<br />
and thus with a pre-tax profit for the full year<br />
2017 of approximately minus 2.0 million<br />
euros and full year earnings to be €95 million<br />
($112 million).<br />
For 2018 Turbon is planning similar sales<br />
levels to 2017 and a focus on significantly<br />
reducing bank borrowings in particular by<br />
reducing the capital tied up in the traditional<br />
field of laser cartridges.<br />
In a letter to shareholders, Holger<br />
Brückmann-Turbon, wrote (translated)<br />
“…<strong>The</strong> Turbon Group is currently in a<br />
difficult phase. <strong>The</strong> problems challenges have<br />
their cause on the one hand in a now very<br />
difficult market environment in the<br />
traditional field of laser cartridges. On the<br />
other hand, they are however also made<br />
house or go to actions like the acquisition of<br />
the ILG in which the expectations certainly<br />
did not meet, or even assessments of the<br />
management, which have subsequently<br />
turned out to be unhappy…”<br />
NZ Commerce Commission<br />
blocks OfficeMax sale<br />
<strong>The</strong> Commission filed an injunction seeking to block the acquisition of OfficeMax<br />
by Platinum Equity LLC.<br />
In addition, the Commission revealed<br />
that it “has applied to consolidate its<br />
proceedings with those initiated by<br />
Complete Office Supplies”.<br />
A date for the hearing has not yet been<br />
set but the Commission said it is unlikely<br />
to happen this year.<br />
Platinum Equity LLC, which previously<br />
bought and renamed the NZ branch<br />
of Staples, “did not apply for clearance<br />
for its 2017 proposed acquisition of<br />
OfficeMax”.<br />
18 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
You can contact <strong>The</strong> <strong>Recycler</strong> via Twitter at @<strong>Recycler</strong>Media<br />
CITY NEWS<br />
ASIA Ninestar Corp, Financials, Business<br />
Ninestar Corp posts half yearly results<br />
Half year sales increase at Lexmark, and with printer consumables and the chip business. Acquisitions continue with three new companies<br />
acquired in H1 of 2017. Losses reported from the merger of subsidiaries acquired in 2016.<br />
Ninestar Corp, formerly known as Apex<br />
Technology, released its results for first half<br />
year 2017 posting an operating income of<br />
RMB 1,112 billion ($167,820 million/<br />
€141,891 million) for the reporting period.<br />
<strong>The</strong> company said in its financial statement<br />
that in the first half of 2017, the company<br />
focused resources in the integrated circuit<br />
(chip) and printer consumables business to<br />
expand the market, research and<br />
development, and use the brand and channel<br />
advantages to further enhance the company’s<br />
competitiveness and business growth.<br />
<strong>The</strong> company continues with the Lexmark<br />
ISS business integration and to realise the full<br />
potential of synergies between the<br />
companies. This included the selling of<br />
Lexmark’s software business and the sale of<br />
loss-making assets and the recovery of large<br />
amounts of cash, reducing Ninestar<br />
Corporation’s asset-liability ratio, and further<br />
optimize the company’s capital structure.<br />
Ninestar Corp posted a total operating<br />
income of RMB 1,112 billion ($167,820<br />
million/ €141,891 million), an increase of<br />
678.14 percent over the same period of last<br />
year. <strong>The</strong> statement says that increase in<br />
income was due to the increase in sales<br />
income of its overseas subsidiaries and the<br />
business acquired in 2016.<br />
<strong>The</strong> net profit for the first half year was<br />
RMB -1,015 billion (-$153,143 million/ -<br />
€129,523 million), a decrease of 536.57<br />
percent over the same period of last year. <strong>The</strong><br />
company says the main reason for the<br />
decrease was due to the merger of the<br />
overseas subsidiaries acquired in 2016.<br />
<strong>The</strong> integrated circuit chip business<br />
managed to achieve substantial growth<br />
over the same period last year and showed<br />
an increase of operating income of about<br />
30 percent and net profit increase of about<br />
40 percent.<br />
<strong>The</strong> printing supplies business showed<br />
an operating income increase of about<br />
15 percent and net profit increase of about<br />
14 percent over the same period of last year.<br />
Ninestar Corp says in its statement that<br />
through the implementation of VIP customer<br />
management and improved service quality,<br />
new customers have significantly increased<br />
on the toner cartridge sales side and<br />
accounted for 7.7 percent of the amount of<br />
sales in the first half of 2017. <strong>The</strong> domestic<br />
market grew 37 percent on the drum side.<br />
Opening up high-end store channels, the US<br />
network marketing has also made significant<br />
progress.<br />
After the completion of Lexmark’s<br />
acquisition, the company began a global<br />
strategic integration. In the first half of 2017<br />
Lexmark unit sales increased by 19.7 percent<br />
(same period last year was 7.7 million<br />
units) however the consumables sales<br />
decreased slightly.<br />
Looking forward, the statement said that at<br />
the end of 2017 Lexmark will be introducing<br />
new products that will enrich the product<br />
line. Also the company will be looking to use<br />
the Lexmark expertise of print management<br />
services, industry solutions for the medical,<br />
financial, insurance, manufacturing and other<br />
industries to introduce customised solutions<br />
and is looking to introduce these in the<br />
Chinese market. Ninestar Corp is looking<br />
to grow the printer business management<br />
and specifically increase the Chinese<br />
market share.<br />
Ninestar Corp will gradually move the<br />
manufacturing of Lexmark products to<br />
Zhuhai. <strong>The</strong> first of Lexmark supplies have<br />
been produced in Zhuhai which was the first<br />
phase of the migration and has been<br />
successfully completed. On the basis of a<br />
stable production, the company will gradually<br />
increase production capacity, expand<br />
production, looking to reach 8 million to 10<br />
million units within the next two years.<br />
During the reporting period, the company<br />
made breakthroughs in the industrialization<br />
of phase change storage (PCRAM) with the<br />
Shanghai Microsystems, SMIC and SMIC<br />
Semiconductor Manufacturing Co., Ltd., and<br />
developed the printer based on PCRAM<br />
chips, which was obtained at 130 nm<br />
technology node.<br />
According to the notes in the statement,<br />
Ninestar Corp acquired in cash three<br />
companies. In total 51 percent stake in<br />
each with the transaction amounting to<br />
RMB 55,641 million ($8,393 million /<br />
€7,104 million).<br />
In May 2017 the company finalised an<br />
acquisition plan and three companies were<br />
acquired and the transaction was completed<br />
on 14 June 2017. Local research indicates that<br />
the acquired companies in question are<br />
Zhuhai Xinwei Technology Co., Ltd, Zhuhai<br />
Zhongrun Jingjie Printing Technology Co., Ltd<br />
and Zhuhai City Extension Good Technology<br />
Co., Ltd.<br />
During the reported period, the company<br />
actively promoted the sale of Lexmark ES<br />
projects. On 2 May 2017 (New York time),<br />
Lexmark International, Inc., a subsidiary of<br />
the company, signed a “purchase agreement”<br />
with the buyer to sell Lexmark’s ES business<br />
with approximately $1.35 billion (€1.14<br />
billion) in cash. <strong>The</strong> sale completed in July<br />
this year.<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
19
CITY NEWS<br />
Find out more about our Weekly Newsletter at www.therecycler.com/newsletters<br />
EUROPE Apogee, Acquisition, MPS<br />
Apogee makes second German acquisition<br />
Apogee Corporation Ltd announces the acquisition of an independent MPS and IT service provider based in western Germany.<br />
Making its second German acquisition,<br />
Apogee has announced that it has acquired<br />
Kopiervertrieb Rhein-Ruhr GmbH, also known<br />
as KRR, an Oberhausen- based independent<br />
MPS and IT service provider.<br />
KRR offers multiple manufacturer brands<br />
of multifunctional devices and print<br />
management software solutions. <strong>The</strong><br />
company’s in-house technical operation<br />
provides both on-site and remote managed<br />
services, supporting clients across their entire<br />
network infrastructure, ranging from<br />
workstation PCs to Windows servers, NAS and<br />
archiving systems. KRR also offers customers<br />
both financing and leasing solutions.<br />
Since it was founded back in 2012 by<br />
Managing Director Bernd Ruse, Andrea Land,<br />
Silke Püschel, and Head of Sales Frank Tilli,<br />
KRR has achieved rapid growth and will garner<br />
sales revenue in excess of €4 million in 2017.<br />
From their Oberhausen offices, the company<br />
has secured a number of nationwide clients,<br />
both commercial and public sector, based in<br />
Western Germany, and was recently awarded<br />
supplier contracts for three of the country’s<br />
farmer cooperatives, which will only serve to<br />
accelerate KRR’s development.<br />
Jason Collins, Apogee Joint CEO said “<strong>The</strong><br />
acquisition of KRR is a key part of the group’s<br />
strategy of expansion in Germany. We already<br />
have an operation to the north in Hanover and<br />
KRR is ideally located in the heart of western<br />
Germany. Together as part of the Apogee<br />
group they will give us great coverage in<br />
Germany and a strong hub from which we can<br />
continue to grow our operations across<br />
Europe. We have been impressed with what<br />
the management team at KRR have achieved,<br />
Bernd and Frank’s leadership and the<br />
operation they have built has won many<br />
significant new business clients in a short<br />
space of time and I am looking forward to<br />
continuing that growth as part of the<br />
Apogee Group.”<br />
Bernd Ruse, Managing Director of KRR<br />
commented “This is a very exciting time for all<br />
of us at KRR. I’m very proud of what we have<br />
achieved since we started the business. Now as<br />
we win larger and larger contracts the support,<br />
expertise and sheer scale of resources that are<br />
available within Apogee will make a massive<br />
difference, helping us deliver a great<br />
experience to our clients and continue to grow<br />
the business across Germany. I’m looking<br />
forward to winning new business as part of the<br />
Apogee Group.”<br />
<strong>The</strong> acquisition of KRR by Apogee is part of<br />
Apogee’s organic plus M&A growth strategy,<br />
backed by investment from Equistone Partners<br />
Europe, a private equity firm. More strategic<br />
acquisitions will follow, to enable Apogee to<br />
drive its growth in both the UK and Europe.<br />
GLOBAL HP, Samsung, Acquisition<br />
HP completes Samsung purchase<br />
<strong>The</strong> OEM announced today that it had completed the acquisition of Samsung<br />
Electronics Co., Ltd in a $1.05 billion (€902 million) deal.<br />
This strategic acquisition by HP means that<br />
the OEM “now offers the industry’s<br />
strongest portfolio of A3 multifunction<br />
printers”, boosting HP’s ability to “disrupt<br />
the $55 billion A3 copier segment”. <strong>The</strong><br />
purchase of Samsung will also help<br />
strengthen HP’s “leading A4 laser printing<br />
business.”<br />
In addition, Samsung’s acquisition<br />
“brings compelling intellectual property of<br />
more than 6,500 print patents and a worldclass<br />
workforce of nearly 1,300 researchers<br />
and engineers with expertise in laser<br />
technology, imaging electronics and<br />
supplies and accessories.”<br />
“As we ignite a renaissance in printing,<br />
we’re thrilled to bring together the<br />
industry’s best and brightest talent,” said<br />
Dion Weisler, President and CEO, HP Inc.<br />
“Together, we will build on more than 30<br />
years of print leadership to accelerate our<br />
strategy, disrupt new market opportunities,<br />
and provide our customers and partners<br />
with unique and highly innovative print<br />
solutions.”<br />
As a result of this deal between the two<br />
OEMs, their fully integrated A3 portfolio<br />
will offer consumers “next generation<br />
PageWide technologies”, “opportunities to<br />
grow managed print and document<br />
services” and “unmatched security”<br />
including HP Connection Inspector and HP<br />
Sure Start.<br />
As part of the agreement between<br />
Samsung and HP, Samsung will make a $100<br />
million - $300 million (€85.9 million -<br />
€257.8 million) equity investment in HP<br />
“through open market purchases.”<br />
EUROPE PRO-CYCLE, Insolvency, Business<br />
PRO-CYCLE starts<br />
insolvency<br />
procedures<br />
<strong>The</strong> Sendenhorst-based cartridge collector<br />
has gone out of business, opening its<br />
insolvency proceedings last week.<br />
PRO-CYCLE GmbH, a German cartridge<br />
collector, has gone bankrupt, with the<br />
insolvency procedure opened on 27 October<br />
2017.<br />
PRO-CYCLE’s Managing Director is Jochen<br />
Glasmacher of Düsseldorf and the main<br />
shareholder and authorised signatory is<br />
Christian Glasmacher, who resides in Hilden.<br />
<strong>The</strong> company first entered into difficulties<br />
in April this year, when it was revealed in a<br />
document compiled by the German branch<br />
of creditsafe that the “debtor was not<br />
qualified for the execution of collection<br />
processes”.<br />
20 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
AROUND THE INDUSTRY<br />
visit www.therecycler.com for all the breaking news<br />
EUROPE RIS, Intermarché, Refill Equipment<br />
Intermarché place RIS refill equipment<br />
Retail Inkjet Solutions (RIS) has announced that the French-based supermarket chain, Intermarché, has agreed to place its InkCentre<br />
inkjet cartridge refill equipment.<br />
Early this year, <strong>The</strong> <strong>Recycler</strong><br />
reported that RIS had signed an<br />
agreement with the French<br />
hypermarket to trial its Ink Refill<br />
Service. Now, in a new press<br />
release from RIS, they have<br />
revealed that Intermarché has<br />
opted to deploy RIS’s inkjet<br />
cartridge refill equipment in<br />
select locations scattered<br />
across France.<br />
This decision on the part of<br />
Intermarché comes after the<br />
successful trial installations of<br />
RIS’s on-site Refill Service for inkjet<br />
cartridges, which led to strong sales growth<br />
for the hypermarket.<br />
Consumers can simply drop off their<br />
empty cartridges at the service counter, and<br />
while they are shopping the cartridge will be<br />
refilled using the InkCentre machine. This<br />
service offers customers a saving of up to 70<br />
per cent, compared to the cost of purchasing<br />
a new cartridge.<br />
“We’re thrilled to announce our Refill<br />
Service expansion with Mr. Jean-François<br />
Vergez of Intermarché. Together, over the<br />
past year we have shown his customers the<br />
significant savings that come from refilling<br />
their branded ink cartridges while helping to<br />
protect the environment. Refilling empty ink<br />
cartridges instead of discarding them<br />
contributes to a cleaner planet, a tenet that is<br />
very important to the French culture.<br />
Intermarché is becoming known as an ink<br />
destination. With Mr. Vergez’s help, we<br />
look forward to expanding the ink cartridge<br />
Refill Service to more Intermarché locations<br />
in the near future” said Vince Hormovitis,<br />
Vice President Sales & Business<br />
Development at RIS.<br />
“In today’s market, ink cartridges are<br />
consumables. I know my customers very well.<br />
Refilling their cartridges instead of purchasing<br />
new ones matches their expectations as well<br />
as the trend of the French market. It is<br />
important to me to bring new,<br />
exciting concepts and value<br />
to my customers like the<br />
Refilling Service, while doing<br />
my part to make the planet<br />
cleaner. <strong>The</strong> InkCenter is<br />
profitable for my customers<br />
but also for my business,”<br />
declared Jean-François<br />
Vergez, Owner, Intermarché<br />
Muret and Fonsorbes.<br />
RIS Chief Executive Officer,<br />
David Lenny added, “Since<br />
starting the RIS InkCenter<br />
refill trial program at select Intermarché<br />
supermarkets in southwest France, it has been<br />
exciting to see the initiative grow from startup<br />
to a very successful inkjet cartridge refill<br />
business in such a short amount of time. At<br />
RIS, we are very pleased to now make this<br />
announcement that solidifies our partnership<br />
into a new long-term agreement with such a<br />
reputable retailer in France. This will ensure<br />
we continue to deliver our high quality ink<br />
refill experience to Intermarché customers at<br />
a fraction of the price of purchasing new<br />
inkjet cartridges. Aside from the savings,<br />
customers can drop their cartridges off and do<br />
their shopping while the cartridges are being<br />
refilled – which is very convenient.”<br />
EUROPE LVL, Cartridges, Remanufacturing<br />
LVL seeks to maximise cartridge collection<br />
<strong>The</strong> company’s new web and mobile solution allows LVL to buy back usable empty ink cartridges, giving them a “second life.”<br />
Last month Actu released a video<br />
interview with the CEO of La<br />
Chevroliére-based company, LVL,<br />
Philippe Guénin, regarding the company’s<br />
new website, www.selecteo.fr. This web and<br />
mobile solution allows the public to return<br />
their empty ink cartridges in return for a<br />
small fee, with a few simple clicks of a<br />
button, and also gives you the option of<br />
ordering both new and remanufactured<br />
cartridges.<br />
This internet platform has been up and<br />
running for several months now, and it is<br />
hoped the site will serve as an inspiration to<br />
individuals and businesses to reuse empty<br />
ink cartridges.<br />
“Just 17.5 percent of the inkjet cartridges<br />
put on the market today are collected after<br />
use. <strong>The</strong>y are mostly used by individuals and<br />
small and medium-sized enterprises (SMEs).<br />
Conversely, laser cartridges, used by<br />
companies, are collected at close to 85<br />
percent. Today we need to educate<br />
consumers about inkjet cartridges to<br />
encourage collection. “<br />
Selecteo only purchases empty ink<br />
cartridges that can be reused; people can use<br />
a chronopost prepaid label for shipments of<br />
a value above €20 ($23). Cartridges that are<br />
too damaged to be reused are “directed<br />
to appropriate recycling solutions as part<br />
of the environmental code solutions.”<br />
Guénin explained, “<strong>The</strong> site refuses to<br />
offer new” compatible “or” generic<br />
“cartridges for sale. <strong>The</strong>se have a high<br />
environmental impact. <strong>The</strong>y do not usually<br />
have re-employment or end-of-life solutions<br />
that are really satisfactory.”<br />
LVL, described by Actu as “a major player<br />
in the sector”, sorted a gargantuan 4,700, 000<br />
in 2016, restoring the cartridges to working<br />
order and refilling them with ink. <strong>The</strong><br />
benefits of such restoration include a<br />
cheaper price for consumers, as well as a<br />
lower impact on the environment.<br />
22 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
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AROUND THE INDUSTRY<br />
ASIA UTEC, Awards<br />
UTEC’s 2nd GM Special Award<br />
Ceremony<br />
Print-Rite’s major global distributor, UTEC, has hosted another edition of its GM Special<br />
Award Ceremony to motivate employees and boost sales targets.<br />
This is the second month in a row that the<br />
company has hosted the ceremony, with its<br />
first event taking place in September 2017.<br />
UTEC cites the aim of the ceremony as<br />
being to “motivate all colleagues, and more<br />
effectively achieve sales targets” as well as<br />
enhancing “the sense of pride and honour”<br />
among its employees.<br />
<strong>The</strong> ceremony was held on 19 October<br />
2017 and was described by the company as<br />
“an interesting and unforgettable day”.<br />
Awards were given out for Outstanding<br />
Achievement, Best Performance, Master of<br />
Brand Communication and Outstanding<br />
OA Accelerator.<br />
AUSTRALASIA ACCC, Competition Law, Business<br />
ACCC welcomes competition<br />
law amendments<br />
<strong>The</strong> Australian Parliament’s latest legislation has won the Commission’s seal of approval.<br />
<strong>The</strong> Australian Competition & Consumer<br />
Commission has welcomed two recent<br />
legislative amendments to Australian<br />
competition law passed through Parliament,<br />
on the recommendation from the 2015<br />
Harper Competition Policy Review.<br />
<strong>The</strong> Competition and Consumer<br />
Amendment (Competition Policy Review) Bill,<br />
which passed this week, follows August’s<br />
Competition and Consumer Amendment<br />
(Misuse of Market Power) Bill.<br />
<strong>The</strong> Competition Policy Review legislation<br />
contains a wide variety of amendments to the<br />
Competition and Consumer Act 2010,<br />
applying to areas including cartels, price<br />
signalling, exclusionary provisions, and<br />
merger authorisations.<br />
<strong>The</strong> intention of the Misuse of Market<br />
Power legislation, meanwhile, is to strengthen<br />
the prohibition on corporations’ misuse of<br />
market power. <strong>The</strong> existing ‘purpose’ test will<br />
be replaced by a ‘purpose or effects test’; this<br />
will prevent any corporation with substantial<br />
market power from engaging in conduct that<br />
has the ‘purpose, effect or likely effect’ of<br />
lessening competition.<br />
“I am pleased to see these important<br />
reforms pass through the Parliament,” ACCC<br />
Chairman Rod Sims said. “<strong>The</strong> reforms to the<br />
misuse of market power prohibition and<br />
the new prohibition of anti-competitive<br />
concerted practices will improve our ability to<br />
target conduct harming the Australian<br />
economy.”<br />
“<strong>The</strong>se new laws have far reaching<br />
implications for the Australian economy, and<br />
should significantly boost growth,” Mr.<br />
Sims continued. “<strong>The</strong> Harper Review<br />
recommended these changes to enhance the<br />
benefits that should flow to consumers and<br />
businesses when markets operate efficiently.”<br />
<strong>The</strong> ACCC has also established a Substantial<br />
Lessening of Competition Unit (SLC Unit) to<br />
help facilitate enforcement of, and<br />
compliance with, the legislation. <strong>The</strong> Unit will<br />
be responsible for investigations and litigation<br />
within the Commission, concerning misuse of<br />
market power and concerted practices; it is<br />
due to release new guidance to help<br />
businesses understand and comply with the<br />
new law.<br />
“<strong>The</strong> ACCC looks forward to the challenges<br />
and opportunities that will come with<br />
enforcing this legislation, for the benefit of<br />
Australia’s economy and consumers,” Mr<br />
Sims said.<br />
<strong>The</strong> two amendments are scheduled to<br />
come into effect in the coming weeks.<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
23
AROUND THE INDUSTRY<br />
EUROPE ARMOR, Environment, Plastics<br />
ARMOR launches<br />
sustainable<br />
product range<br />
In a bid to employ circular economy<br />
practices for a sustainable future,<br />
ARMOR has joined forces with CEP<br />
Office Solutions to launch new ecoresponsible<br />
products.<br />
In the latest news from the ARMOR Group,<br />
the French-based company has revealed that<br />
ARMOR Office Printing has formed an<br />
alliance with CEP Office Solutions to “launch<br />
a product range that complies with the<br />
principles of sustainable development.”<br />
<strong>The</strong> new range is called Ellipse OWA by<br />
CEP” and consists of “an ecological range of<br />
office accessories” that are fully recycled and<br />
recyclable. <strong>The</strong>y are made “half from<br />
recycled printer cartridges and half from<br />
production waste” and they come with the<br />
coveted Origine France Garantie label,<br />
“highly prized by French consumers.”<br />
<strong>The</strong> range of products includes magazine<br />
racks, multipots and letter trays and is a<br />
follow-on from ARMOR’s 2015 release of the<br />
OWA recycled laser cartridge range, which<br />
was launched “to support the circular<br />
economy and waste recycling.” <strong>The</strong> OWA<br />
cartridge line was made out of collected used<br />
cartridges. Any collected cartridges that were<br />
still usable were reintroduced onto the<br />
market while those that could not be re-used<br />
were “recycled into secondary raw<br />
materials.”<br />
<strong>The</strong> OWA laser cartridge range has been<br />
awarded a QUALICERT certification,<br />
guaranteeing that ARMOR fully complies with<br />
its quality and recycling commitments.<br />
EUROPE WeeeLogic, WEEE Compliance, Refilling<br />
Refilled cartridges must be<br />
WEEE compliant<br />
With the implementation of the new WEEE directive, open scope will take effect from<br />
next August and will have an impact on refillers and remanufacturers.<br />
Earlier this year <strong>The</strong> <strong>Recycler</strong> reported on<br />
changes to the WEEE directive, reducing the<br />
number of categories from 10 to 6, as well as<br />
covering the news that, under the new<br />
legislation, remanufactured cartridges can be<br />
considered as new products, with all the<br />
attendant obligations this designation has<br />
upon their producers.<br />
Now it has been revealed that, according to<br />
the new WEEE directive, which will see open<br />
scope making an impact from 15 August 2018,<br />
refilled printer cartridges must also be WEEE<br />
compliant, though “refilled printer cartridges<br />
enter the market as a quasi-new product”.<br />
<strong>The</strong>y are viewed as remarketing an existing<br />
product, rather than creating a new one.<br />
Open scope is expected to have “strong<br />
consequences” on some OEMs as well as on<br />
refillers, remanufacturers and “any other third<br />
party cartridge producer”.<br />
ASIA Zhono, Business<br />
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
North Carolina-based Zhono Corporation<br />
(a wholly-owned subsidiary of Zhono<br />
Electronic Technology Ltd.) has announced<br />
the appointment of Bob Schmidt as its new<br />
Sales Director for the North American region.<br />
Schmidt previously spent two decades with<br />
Static Control Components, in various<br />
management positions, for both the domestic<br />
and overseas regions. He said of his<br />
appointment: “Zhono, is not only recognized<br />
as a strong independent leader in chip<br />
development for this industry but has gained<br />
a reputation as a company you can trust. It’s a<br />
five – letter word that helps to differentiate<br />
Zhono from its peers, says Schmidt. After 20<br />
years in this industry I understand what it<br />
takes to build the meaningful relationships<br />
the old – fashioned way, trust, reliability and<br />
consistency in performance, that is what our<br />
customers need and that is what I aim to bring<br />
to, each and every customer. I can’t wait to get<br />
to work.”<br />
CEO Jack Wang commented: “At a time<br />
when our industry is rapidly changing, where<br />
trusted suppliers of the past, can change to be<br />
Producers will have to take a number of<br />
steps to ensure they are WEEE compliant,<br />
such as registering with the national<br />
authorities when products are placed on the<br />
market for the first time, declaring products to<br />
national authorities, financing and eventually<br />
contributing to a take-back scheme,<br />
communicating their compliance, and<br />
reporting take-back and recycling results.<br />
Depending on where producers have<br />
obligations, they may have to “organise their<br />
compliance” in just one country or in several<br />
simultaneously.<br />
To find out more, visit compliance hub<br />
WEEElogic.<br />
Zhono Corporation hires new<br />
Sales Director<br />
Bob Schmidt has joined the Zhono Corporation as North American Sales Director.<br />
aggressive competitors, we at Zhono, will<br />
continue to re-enforce our commitment to<br />
support and serve our global remanufacturing<br />
customer base. I am very pleased to welcome<br />
Bob to our Zhono family, his experience and<br />
understanding will enable us to serve our<br />
North American customers and help us to<br />
develop more and more key relationships in<br />
the region.”<br />
<strong>The</strong> company, which was established in<br />
2004, specialises in the development,<br />
production, and sales of chips used in copier<br />
and laser toner cartridges, as well as<br />
elsewhere.<br />
Bob Schmidt can be reached at<br />
bobs@zhono.com or +1 919 647 9384.<br />
24 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
visit www.therecycler.com for all the breaking news<br />
AROUND THE INDUSTRY<br />
EMEA GIT, Business, ISO<br />
Success and sustainability at GIT<br />
October brought a hattrick of achievements for the Dubai-based company, with<br />
revenues up and a milestone in Kenya.<br />
<strong>The</strong> CEO of German Imaging Technologies<br />
(GIT) Dubai has published the company’s<br />
financial results for the first nine months of<br />
2017. Dr. Sassan Dieter Khatib-Shahidi<br />
revealed the results via LinkedIn, and it was<br />
all good news for the UAE-based printing<br />
document solutions provider: Compared<br />
with the same period the year before,<br />
revenue was up by 22.54 percent.<br />
Q3 was slower than Q2 for revenue, with a<br />
drop of 14.5 percent, but Dr. Khatib-Shahidi<br />
puts this down to “the summer season<br />
following the month of Ramadan.”<br />
Encouragingly, even with that decrease, it<br />
was still higher than the same quarter in<br />
2016, rising by 13.12 percent.<br />
“<strong>The</strong> management team has proven it<br />
can move up and execute on strategy<br />
irrespective of economic conditions,” Dr.<br />
Khatib-Shahidi said. Also this month, GIT<br />
has revealed its ongoing progress towards<br />
achieving the UN Global Compact<br />
Sustainable Development Goals, focusing on<br />
gender equality (SDG5), promoting<br />
sustained economic growth (SDG8) and<br />
ensuring sustainable consumption and<br />
production patterns (SDG12).<br />
Over the course of the last 12 months<br />
GIT has created 23 new job roles, and has<br />
taken further steps to promote gender<br />
equality, with 35 percent of its overall<br />
workforce and 40 percent of its senior<br />
EUROPE Cartridge Depot, Awards, Business<br />
As winners at their local Bedfordshire SME<br />
Business Awards 2017 in the Green Award<br />
category, Cartridge Depot have now made it<br />
through to the SME National Business Awards<br />
2017 in the Green Award category, alongside<br />
other national businesses which have also<br />
successfully reached the finals.<br />
Cartridge Depot has worked hard in trying<br />
to prevent as many cartridges as possible from<br />
going into landfill. To date, the company has<br />
stopped over 22,400 cartridges going into<br />
landfill, with the cartridges being effectively<br />
recycled instead.<br />
Cartridge Depot are already a multi-award<br />
winning company, which began trading in 2012<br />
and have gone from strength to strength,<br />
trading from their store in Bedford Town<br />
management team being female.<br />
Meanwhile, in terms of its environmental<br />
commitments, in September this year the<br />
company revealed that it had been awarded<br />
its ISO140001 certification; the company had<br />
recycled 8,160 kg of waste, and had also<br />
contributed toward the saving of 122,000 kg<br />
of solid waste and 500,000 kg of CO 2 .<br />
It was a triple celebration for GIT, as it also<br />
marked 18 successful months of its Kenyan<br />
operations with a special customer event in<br />
Nairobi, attended by representatives from 50<br />
different companies. Since first moving into<br />
the Kenyan market in 2016, the company has<br />
gained 200 customers, which it describes as<br />
being “beyond expectations”, and which it<br />
attributes to the commitment of its local<br />
service and sales teams.<br />
Looking to the future, GIT is now doubling<br />
its Kenyan staff and its office to accommodate<br />
the company’s expansion strategy and says it<br />
“looks forward to ramp up hiring, while<br />
expanding its portfolio of services.”<br />
Cartridge Depot is business<br />
award finalist<br />
<strong>The</strong> cartridge distributor has been named as a finalist in the SME National Business Awards 2017.<br />
Centre. Cartridge Depot is a local, independent<br />
family-run business specialising in supplying<br />
original, compatible and remanufactured<br />
printer cartridges to commercial and domestic<br />
customers.<br />
<strong>The</strong>ir aim is to help anyone looking to save<br />
money on their printer running costs. <strong>The</strong>y<br />
urge anyone interested in recycling their empty<br />
printer cartridges to contact them.<br />
Business Partner Guy Ciampa says:<br />
‘Reaching the finals of a local awards ceremony<br />
is amazing in itself, but to be able to be part of<br />
a national final is beyond belief, we would have<br />
never thought that we would be able to<br />
compete against the big companies out there.<br />
Fingers crossed we may be able to get another<br />
award, not just for us but for Bedford too!’<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
25
AROUND THE INDUSTRY<br />
IMEA Insta Impex, Instafill, Business<br />
Still in business!<br />
Still in the remanufacturing business<br />
after 28 years.<br />
(L-R) David Connett, Harish Lalwani, Anil<br />
Kishnani (Insta Impex) in 2006<br />
At the beginning of October Mumbai-based<br />
Insta Impex Private Limited was struck off<br />
the Register of Companies. <strong>The</strong> company,<br />
founded in 1989, was a pioneer of the ink<br />
and toner remanufacturing industry in<br />
India, and were known for manufacturing<br />
and exporting inkjet refilling equipment<br />
and printing inks, as well as providing IT<br />
services. We caught up with Harish Lalwani,<br />
one of the Insta Impex owners and directors<br />
who told <strong>The</strong> <strong>Recycler</strong> “I am [still] doing<br />
the cartridge recycling business more<br />
aggressively around 2000 cartridges a<br />
month under the brand name of Instafill,<br />
with same quality standards, my company is<br />
STMC certified.”<br />
“It is great to see one of India’s market<br />
pioneers still very active in the market,”<br />
David Connett, Creative Partner at Connett<br />
& Unland GbR, said. “<strong>The</strong>ir walk-in refill<br />
concept shop was a first in the Indian<br />
market and was quickly copied by many<br />
others in India and around the world. In<br />
2006, they were the first company in India<br />
to achieve ASTM accreditation and worked<br />
hard and diligently to promote<br />
remanufacturing. In recent years the Indian<br />
market has changed and, while always<br />
competitive, there are still opportunities<br />
to compete against low-cost imports, even<br />
in India.”<br />
<strong>The</strong> strike off of Insta Impex Private<br />
Limited followed a reorganisation of the<br />
business between the owners and the<br />
company and came three years since its last<br />
Annual General Meeting, and declared by<br />
the Registrar of Companies, Mumbai.<br />
Lexmark revealed that it was<br />
appointing Richard (Rich)<br />
Geruson to the role of<br />
Lexmark president and Chief<br />
Executive Officer.<br />
<strong>The</strong> company’s Board<br />
of Directors unanimously<br />
selected Geruson to take the<br />
helm of Lexmark, effective<br />
from 23 October 2017.<br />
Geruson will also take his<br />
place on the Board of<br />
Directors.<br />
Geruson is succeeding<br />
David Reeder, who departed in June. He was<br />
chosen after an “extensive search” during<br />
which a number of high-profile candidates<br />
were considered for the role. During the<br />
interim period between Reeder’s departure<br />
and Geruson’s appointment, leadership of<br />
Lexmark was taken over by Brock Saladin,<br />
Senior Vice President and Chief Revenue<br />
Officer, and Allen Waugerman, Senior Vice<br />
President and Chief Technology Officer.<br />
<strong>The</strong>y will “remain key members of the<br />
Lexmark executive leadership team in their<br />
current roles” and will be reporting to<br />
Geruson.<br />
Geruson has previously held a number of<br />
EUROPE wta, Tipps & Tricks, Video<br />
wta launches new ‘Tipps and<br />
Tricks’ series<br />
<strong>The</strong> German remanufacturer has revealed its first ‘Tipps and Tricks’ video on Facebook,<br />
demonstrating how to do a manual toner reset of TN-1050 for Brother HL-<br />
1110/1112/1201/1210/1211/1212 printers.<br />
<strong>The</strong> first video of the series offers instructions<br />
on how to do a manual toner reset of the TN-<br />
1050 for Brother HL-1110/1112/1201/<br />
1210/1211/1212 printers, so that users of the<br />
printer series can install a new TN-1050 toner<br />
cartridge when one has become empty.<br />
<strong>The</strong> company’s ‘Tipps and Tricks’ series will<br />
provide a variety of helpful tips for using<br />
remanufactured cartridges as well as pointing<br />
out solutions to any possible issues<br />
consumers may experience. <strong>The</strong>y will be<br />
available via wta’s Youtube channel and will be<br />
advertised via their social media as well.<br />
Thomas Lentes from wta Carsten Weser<br />
visit www.therecycler.com for all the breaking news<br />
NORTH AMERICA Lexmark, Business<br />
Lexmark appoints new President<br />
and CEO<br />
Rich Geruson, Lexmark President and Chief Executive Officer<br />
important industry positions,<br />
serving as CEO of Voice Signal,<br />
holding Senior Vice President<br />
and Vice President roles at the<br />
likes of Nokia and Toshiba,<br />
and serving for the past six<br />
years as CEO and President of<br />
Phoenix Technologies. In<br />
addition, he was a member<br />
of the research faculty at<br />
Harvard Business School, has<br />
served on various boards of<br />
both public and private<br />
companies, and has<br />
completed three graduate programs from<br />
the University of Oxford.<br />
“We are pleased to welcome Rich to<br />
Lexmark,” said Mickey Kantor, chairman,<br />
Lexmark Board of Directors. “His track record<br />
of growing established technology businesses<br />
while ensuring profitability makes him an<br />
ideal choice to lead Lexmark to its next level<br />
of success.”<br />
“Lexmark is a company with a long-standing<br />
reputation for excellence, from best-in-class<br />
products and solutions to a remarkable<br />
customer retention rate,” said Geruson. “I am<br />
proud to lead the team as we embark on our<br />
next stage of global growth.”<br />
explained to <strong>The</strong> <strong>Recycler</strong>: “Through this new<br />
series of videos we are trying to answer<br />
frequently asked questions. We are trying to<br />
show in a practical, how-to-guide style, how to<br />
solve some of those questions.”<br />
26 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Search for <strong>The</strong> <strong>Recycler</strong> on Facebook for more news and industry coverage<br />
AROUND THE INDUSTRY<br />
NORTH AMERICA Cartridge World, Printers, Exchange<br />
Cartridge World offers solution for printer disposal<br />
<strong>The</strong> company launched a ‘Printer Exchange Program’ to provide alternatives for small businesses.<br />
With forty percent of printer sales occurring<br />
in the year’s fourth quarter, Cartridge World,<br />
a global franchise network, is providing<br />
business owners with a solution for their old,<br />
unwanted printers that are in need of an<br />
upgrade with its new ‘Printer Exchange<br />
Program’. <strong>The</strong> program allows business<br />
owners to obtain a new printer without<br />
worrying about the tech waste of their<br />
current device.<br />
According to a national survey conducted<br />
by Cartridge World, a majority of businesses<br />
only ranked their printers as “satisfactory”<br />
and most plan to buy a new printer within<br />
the next three months. In Cartridge World’s<br />
‘Printer Exchange Program’, business owners<br />
can obtain new printers at no cost in<br />
exchange for their outdated, unwanted<br />
printers. Participants in the program must<br />
then buy their toner from Cartridge World,<br />
and will also receive complimentary printer<br />
maintenance for their leased printers. <strong>The</strong><br />
program, available through 31 December<br />
2017, offers options to participants to<br />
recycle, move to another location in the<br />
business or donate their old printers to a<br />
charity.<br />
Cartridge World will provide a new printer<br />
for those participating in the program that<br />
meets the needs of the business customer.<br />
Cartridge World will review each business<br />
and its printing needs individually to ensure<br />
they are receiving the right printer when<br />
looking to buy now or upgrade. <strong>The</strong> ‘Printer<br />
Exchange Program’ is a part of the<br />
company’s ‘Why Buy a Printer Program’ that<br />
was launched earlier this year to give<br />
businesses the benefit of worry-free printing<br />
with the printer(s) and all the printer<br />
maintenance and service included at no<br />
additional cost.<br />
“As a global brand, we’re aware of the<br />
impact that tech waste is having on the<br />
environment, and want to offer a solution<br />
that not only benefits our Earth, but also the<br />
business owners who participate and the<br />
surrounding communities,” said Mark<br />
Pinner, CEO of Cartridge World North<br />
America. “With the holiday giving season<br />
quickly approaching, this is the perfect time<br />
to launch our Printer Exchange Program. <strong>The</strong><br />
program allows for businesses to obtain new<br />
state-of-the-art printers while allowing the<br />
old printers to be donated or recycled to<br />
those in need.”<br />
In 2003, Cartridge World opened its first<br />
store in the United States and now has over<br />
350 stores in North America and over 1,000<br />
worldwide in 55 countries. With its sights set<br />
on adding nearly 3,000 stores to its system by<br />
2019, Cartridge World is looking to expand<br />
its presence and “clearly define itself as the<br />
global leader in ink and toner cartridge sales,<br />
printers, printing supplies, and printer<br />
maintenance for home and office<br />
customers.”<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
27
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Visiting Remanexpo<br />
Opening hours:<br />
27 – 29 January 2018 - 9 a.m. to 6 p.m.<br />
30 January 2018 - 9 a.m. to 5 p.m.<br />
<strong>The</strong> fair is only open to trade visitors; access is not<br />
available to private visitors. Cash sales and sample handouts<br />
are not permitted.<br />
Buy Your Ticket<br />
You can:<br />
Buy a ticket at the ticket office - €65 for 4 days.<br />
Buy a ticket online<br />
- €45 for 4 days.<br />
Exchange a ticket voucher online for a ticket – Free!<br />
Ticket Vouchers<br />
Ticket vouchers will be available from 30th October<br />
from <strong>The</strong> <strong>Recycler</strong> and partner exhibitors.<br />
Free Travel<br />
All admission tickets (except complimentary tickets)<br />
include free travel using local public-transport services<br />
operated by the RMV public-transport authority<br />
throughout the entire area covered by the authority.<br />
Tickets purchased on arrival at the fair only entitle the<br />
user to travel back from Frankfurt Fair and Exhibition<br />
Centre free of charge.<br />
Get <strong>The</strong> App<br />
<strong>The</strong> Paperworld Navigator App for Apple (iOS) and<br />
Android devices is your guide at the trade fair.<br />
<strong>The</strong> app is free of charge.<br />
Getting <strong>The</strong>re<br />
International trade visitors have been travelling to<br />
Frankfurt since July 1240 because the Frankfurt trade<br />
fair site offers ideal international road, rail and air<br />
connections. Wherever you are coming from, you will be<br />
able to reach Messe Frankfurt quickly and conveniently.<br />
Would you like to visit?<br />
Visit therecycler.com/live/Frankfurt<br />
Business matchmaking<br />
<strong>The</strong> show lasts four days and you are there for one or two<br />
days, so you need to plan your visit. Walking the floor, or<br />
waiting on a booth hoping to connect is not a good use of<br />
your time. Your time is precious and you can’t miss a<br />
chance to connect. That’s where business matchmaking<br />
gives you the edge. You register and you can then prebooky<br />
our meetings and be in control of your time. No<br />
more hanging around on a booth waiting…<br />
Would you like to book?<br />
Visit therecycler.com/live/Frankfurt<br />
Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work<br />
Seminar Programme<br />
Each day there will be networking, information gathering<br />
and learning opportunities at our seminar programme.<br />
Form when the doors open with our “Talking Tables<br />
programme to our end of day round-up and a host of<br />
insightful presentations each and every day.<br />
What do you want to talk about?<br />
Paperworld and Remanexpo bring together more than<br />
30,000 business leaders, executives, entrepreneurs and<br />
channel partners looking for new opportunities, ideas and<br />
market trends. <strong>The</strong> <strong>Recycler</strong> Live presentation<br />
programme is your opportunity to engage with the industry,<br />
develop new business ideas and opportunities and<br />
substantially develop endless networking opportunities.<br />
Your presentation can be about anything relevant to the<br />
industry, technology, intellectual property, market trends,<br />
new opportunities, product displays*, marketing strategies,<br />
social media engagement. Really, anything that is relevant<br />
to the industry and our audience.<br />
Presentations are ideally 30 – 40 minutes long and should<br />
include time (5-10 minutes) for a short Q&A session.<br />
Would you like to Speak?<br />
Visit therecycler.com/live/Frankfurt<br />
28 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
and Paperworld 2018<br />
80 % of booths sold<br />
or under offer<br />
Remanexpo<br />
Hall<br />
6.0<br />
Over 120<br />
exhibitors<br />
confirmed so far<br />
<strong>The</strong> <strong>Recycler</strong> Awards – 2018<br />
<strong>The</strong> <strong>Recycler</strong> Live – Awards recognise<br />
and honour the achievements of<br />
companies and individuals across the<br />
office imaging sector. This year we have<br />
added three new categories to our<br />
awards programme:<br />
• Remanufacturer of the Year<br />
• Supplier of the Year<br />
• Reseller of the Year<br />
• Collector of the Year<br />
• Marketing Campaign of the Year<br />
• Rising Star of the Year<br />
You nominate the companies and<br />
individuals and you vote for the winners.<br />
All the winners will be announced and<br />
the awards presented at <strong>The</strong> <strong>Recycler</strong><br />
Live – Awards evening on Sunday 28<br />
January in the Hall 6.0 seminar area<br />
at 5.30pm. Why not stay on and<br />
network with the winners and industry<br />
leaders at the ETIRA reception,<br />
sponsored by Messe Frankfurt.<br />
Would you like to nominate?<br />
Visit therecycler.com/live/Frankfurt<br />
Lifetime Achievement Award<br />
<strong>The</strong> Lifetime Achievement Award is our<br />
most prestigious award and this year<br />
we are inviting you to nominate<br />
someone special that you feel has<br />
made a significant contribution to the<br />
industry. Nominees will be unique and<br />
through their leadership will have made<br />
an impact on their business and our<br />
industry and will be held in high regard<br />
by colleagues and peers<br />
This special award will be made by the<br />
Editor of <strong>The</strong> <strong>Recycler</strong> based upon your<br />
nomination and in consultation with <strong>The</strong><br />
<strong>Recycler</strong> Alumni, and will be presented<br />
at <strong>The</strong> <strong>Recycler</strong> Live – Summer<br />
conference next June.<br />
Would you like to nominate?<br />
Visit therecycler.com/live/Frankfurt<br />
Powered by<br />
Visit therecycler.com/live for more information<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
29
AROUND THE INDUSTRY<br />
EUROPE <strong>The</strong> <strong>Recycler</strong> Awards,<br />
Nominations, Paperworld<br />
<strong>The</strong> <strong>Recycler</strong><br />
Awards - Nominations<br />
now open<br />
Not quite the<br />
Oscars, <strong>The</strong><br />
<strong>Recycler</strong> Awards<br />
are now open for<br />
entries.<br />
<strong>The</strong> <strong>Recycler</strong> is delighted to announce that<br />
nominations for the 2018 awards are now<br />
open and with three new categories of<br />
“Reseller of the Year”, “Collector of the Year”<br />
and “Marketing Campaign of the Year.”<br />
<strong>The</strong> full list of categories are:<br />
• Remanufacturer of the Year<br />
• Supplier of the Year<br />
• Reseller of the Year<br />
• Collector of the Year<br />
• Customer Service of the Year<br />
• Marketing Campaign of the Year<br />
• Rising Star of the Year<br />
<strong>The</strong> <strong>Recycler</strong>’s Editor and Publisher,<br />
Stefanie Unland, said “<strong>The</strong> <strong>Recycler</strong> Live –<br />
Awards recognise and honour the<br />
achievements of companies and individuals<br />
across the office imaging sector. It is <strong>The</strong><br />
<strong>Recycler</strong> audience that both nominates and<br />
votes for the winners. A definite vote of<br />
confidence and acknowledgement by your<br />
industry peers. <strong>The</strong> new awards seek to<br />
recognise the growth in recent years of the<br />
reseller and collector channels and the<br />
increasing contribution that effective<br />
marketing brings to the office imaging<br />
sector.<br />
All the winners will be announced, and<br />
the awards presented at <strong>The</strong> <strong>Recycler</strong> Live –<br />
Awards evening on Sunday 28 January in the<br />
Hall 6.0 seminar area at 5.30pm.<br />
Entering online is free and is open until<br />
3rd December 2017. Please go to<br />
https://www.therecycler.com/live/awards/<br />
NORTH AMERICA Static Control, Business<br />
<strong>The</strong> company has announced the comeback of veteran employee Michael Cox, who is<br />
being instated as Business Development Manager.<br />
Static Control, the largest manufacturer of<br />
aftermarket imaging systems and components<br />
supporting cartridge remanufacturers within<br />
the global laser and ink jet industry, has<br />
announced the return of former employee<br />
Michael Cox.<br />
Cox has formerly held several key positions<br />
at Static Control, including International<br />
Business Manager and Global Sales Training<br />
Manager. Now, after a three-year hiatus, he has<br />
returned to take on the role of Business<br />
Development Manager.<br />
“It is thrilling to be back at Static Control,”<br />
Cox stated. “<strong>The</strong> company’s dedication to<br />
quality throughout the years remains as<br />
strong as it ever was. Having this level of<br />
consistency and quality in a cartridge supplier<br />
is necessary for continued growth and success<br />
in the imaging business.”<br />
He has been warmly welcomed back to the<br />
company, with Bryan Bonacum, Static<br />
Control’s Vice President of North American<br />
Sales, commenting, “Michael’s deep<br />
GLOBAL AEG, Announcement, Business<br />
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
Michael Cox returns<br />
to Static Control<br />
APS Photoconductor (formerly known as<br />
AEG Photoconductor (Shanghai) Co. Ltd.)<br />
has made the following statement, after<br />
finding an erroneous article published<br />
online, naming APS as the holder of Canon’s<br />
‘dongle gear’ patent in both China and<br />
Germany.<br />
“APS Photoconductor (Shanghai) Co., Ltd.<br />
(formerly AEG Photoconductor (Shanghai)<br />
Co. Ltd.) regrets to find an article published<br />
online on 26 October 2017 which suggested<br />
that AEG (Now APS) being the patent holder<br />
knowledge of Static Control’s quality<br />
combined with his ability to connect to<br />
customers make him a perfect fit for our<br />
continually growing sales team.”<br />
APS makes important announcement<br />
Shanghai-based APS Photoconductor Co., Ltd has issued a response to an erroneous<br />
patent allegation about the company, recently published online.<br />
of Canon’s Toner “Dongle Gear” in China and<br />
Germany. Such allegation is entirely untrue.<br />
APS vehemently denies such misleading<br />
publication and reserves all its rights to take<br />
necessary action against the author/publisher<br />
of the relevant article.”<br />
APS Phaotoconductor imports technology<br />
for German-based AEG Optoelectronic<br />
Imaging Technology Corp. Ltd., which has 40<br />
years’ worth of experience in Research and<br />
Development and is a major global producer<br />
of OPC drums.<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Remanexpo: Product Group<br />
Connecting people and businesses<br />
<strong>The</strong> dedicated part of the event focused on reuse and<br />
remanufacturing of printer cartridges<br />
Powered by<br />
To find out more, visit www.therecycler.com/live<br />
30 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
You can contact <strong>The</strong> <strong>Recycler</strong> via Twitter at @<strong>Recycler</strong>Media<br />
NORTH AMERICA Flexprint, Promotions, Business<br />
New faces at award-winning<br />
Flexprint<br />
It’s been a busy month for Flexprint, with a raft of new appointments at the top and<br />
Ricoh recognition.<br />
Office technology and managed print provider<br />
Flexprint LLC has made a selection of new<br />
executive appointments to its Arizona-based<br />
leadership team. Mike Weetman has become<br />
Chief Financial Officer, Randee Manley has<br />
been appointed as Vice President of Human<br />
Resources, and Chase Cabanillas has become<br />
Chief Information Officer.<br />
New CFO Weetman joins Flexprint from<br />
Whalerock Digital, in West Hollywood,<br />
California. Weetman, who boasts over thirty<br />
years of experience with companies including<br />
Yahoo, DreamWorks and 20th Century Fox, will<br />
oversee all aspects of finance, acquisitions,<br />
integration, corporate financing, planning and<br />
IT, whilst also providing business insights for<br />
Flexprint’s strategic growth strategy.<br />
Simultaneously, Randee Manley – formerly<br />
of Lincoln, Nebraska-based Ameritas – has<br />
become Vice President of Human Resources.<br />
Manley, who fulfilled the same role at Fender<br />
Musical Instruments prior to joining Ameritas,<br />
will apply her twenty-five years of HR<br />
experience to a varied remit for Flexprint.<br />
This will include organisational development,<br />
workforce planning, and employee<br />
relationship.<br />
Chase Cabanillas, the new CIO, is appointed<br />
to oversee corporate technology strategy, as<br />
well as Flexprint’s portfolio of products and<br />
services. A graduate of the W.P. Carey School of<br />
Business, Cabanillas was previously head of the<br />
Digital Innovations team at Kroger, and has<br />
formerly held leadership roles at Harris Teeter<br />
and Bashas’ Supermarkets.<br />
Speaking about the appointment of<br />
Weetman and Manley, Tom Callinan, President<br />
of Flexprint LLC, said: “As we exponentially<br />
grow the company through acquisitions and<br />
organic growth, Mike and Randee each bring a<br />
tremendous depth of knowledge and business<br />
acumen that will benefit the entire Flexprint<br />
Chase Cabanillas Chief Information Officer<br />
at Flexprint<br />
family. We are fortunate to have them on our<br />
executive team.”<br />
Meanwhile, Weetman himself welcomed<br />
Cabanillas on board, hailing his “unique<br />
combination of technical knowledge and<br />
business acumen that will ensure we are<br />
using data and technology to enhance our<br />
performance, while making sure our offerings<br />
are optimally matched to market demands.”<br />
It has been an exciting month for Flexprint,<br />
as it has also received Ricoh’s RFG Circle of<br />
Excellence 2018 Certified Dealership award,<br />
recognising it as being the “best of the best.”<br />
<strong>The</strong> award recognises those within Ricoh’s<br />
national dealer network that “provide<br />
outstanding service and support in accordance<br />
with Ricoh’s strict guidelines.”<br />
Mike Martos, Flexprint’s Vice President of<br />
Technical Services, said: “It is an honour to<br />
receive this award for another year. We are<br />
proud of all the technicians who keep the bar<br />
high at FlexPrint. <strong>The</strong> Ricoh Service Excellence<br />
Award reflects the dedication of our team to<br />
ensuring customers are satisfied with our<br />
service and performance.”<br />
AROUND THE INDUSTRY<br />
EUROPE Print-Rite, Award, Business<br />
Print-Rite<br />
employee Billie<br />
scores a hat trick<br />
Billie O’ Keefe has scooped the title<br />
of Print-Rite Employee of the Month<br />
for the third time.<br />
In April this year, <strong>The</strong> <strong>Recycler</strong> reported<br />
that Print-Rite Europe employee, Billie<br />
O’Keefe, had been named Employee of<br />
the Month. Now she has done it again,<br />
winning the award for the third time as<br />
well as being promoted, transitioning<br />
from working on the export side of the<br />
Customer Administration Team (CAT) to<br />
taking on a new dual role. She will be<br />
both PRE Stock Administrator and PRE<br />
Marketing Assistant, starting this month.<br />
O’Keefe is well-known among her<br />
colleagues for “going the extra mile”. As<br />
well as her usual daily tasks in the CAT,<br />
she organises events, produces the<br />
Print-Rite newsletter and assists the<br />
company’s Marketing Department.<br />
Some of the glowing comments from<br />
her colleagues include the following:<br />
“Worked really hard on Macmillan<br />
Coffee Morning and did a fantastic<br />
newsletter”<br />
“For moving into her new role as<br />
stock administrator”<br />
“Newsletter was brilliant!”<br />
“Working hard and getting a<br />
promotion!”<br />
“Always willing to help even when she<br />
doesn’t have time to”<br />
“For always being here to help”<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Remanexpo: Business Matchmaking<br />
Connecting people and businesses<br />
<strong>The</strong> service allows you to meet new customers and<br />
suppliers at Paperworld 2017<br />
Powered by<br />
To find out more, visit www.therecycler.com/live<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
31
AROUND THE INDUSTRY<br />
EUROPE Pelikan, Nordic Ecolabel<br />
Pelikan awarded<br />
Ecolabel extension<br />
In the wake of the company’s shift to<br />
manufacturing facilities in China, Pelikan<br />
has had its Ecolabel for its<br />
remanufactured toner cartridges renewed.<br />
Earlier this year <strong>The</strong> <strong>Recycler</strong> reported that<br />
remanufacturer Pelikan had received a Nordic<br />
Swan Ecolabel 5.4 certificate for almost 250 of<br />
its toner cartridges, awarded because<br />
Pelikan’s cartridges “fulfil the predefined<br />
criteria in terms of product quality, recycling<br />
process and system, the material used,<br />
packaging and product labelling as well as<br />
complying with health requirements”. In<br />
addition, the cartridges “generate minimal<br />
waste”. This certificate was to be extended<br />
until December 2019.<br />
However, as Pelikan has subsequently<br />
shifted the production of its cartridges to<br />
facilities located in China, the Ecolabel for its<br />
remanufactured toner cartridges has had to<br />
be entirely renewed. Pelikan revealed that<br />
“This process has now taken place and we are<br />
very proud to announce that Nordic Swan<br />
extended our Ecolabel for remanufactured<br />
toner cartridges.”<br />
In order to receive the certificate, Pelikan’s<br />
testing methods had to be checked by an<br />
independent auditor to ensure they “conform<br />
to ISO and DIN for lab analysis, printing and<br />
page yield”, so consumers who purchase<br />
Pelikan’s cartridges “can also be assured we<br />
not only meet the requirements of Nordic<br />
Ecolabel but also that of ISO and DIN.”<br />
<strong>The</strong> Ecolabel has been awarded by Nordic<br />
Swan, a non-profit state-owned Swedish<br />
company “that helps consumers choose<br />
environmentally conscious products”. <strong>The</strong><br />
awarding of the label by Nordic Swan proves<br />
that Pelikan’s remanufactured toner cartridges<br />
“meet the high standards of reducing waste<br />
and environmental impact and fulfil the<br />
predefined criteria”.<br />
EUROPE <strong>The</strong> <strong>Recycler</strong>, Recruitment, Business<br />
<strong>The</strong> <strong>Recycler</strong> enlists two<br />
new recruits<br />
Owen Collins and Amy Van De Casteele have joined <strong>The</strong> <strong>Recycler</strong> as editorial assistants,<br />
working full time and part time respectively.<br />
<strong>The</strong> <strong>Recycler</strong> has welcomed on board two new<br />
UK-based editorial assistants, both of whom<br />
will work remotely, with Owen Collins taking<br />
on a full-time role and Amy Van De Casteele<br />
working part-time.<br />
Born in 1992, Owen Collins is a writer from<br />
Oxfordshire who joined <strong>The</strong> <strong>Recycler</strong> as an<br />
Editorial Assistant on 9 October 2017, in time<br />
for them to celebrate their 25th birthday<br />
together. Having graduated from Royal<br />
Holloway, University of London in 2014,<br />
he has spent the intervening years in a<br />
variety of jobs, as well as travelling the<br />
country entertaining audiences as a<br />
performance poet.<br />
When not performing his poetry, or<br />
working for <strong>The</strong> <strong>Recycler</strong>, his interests include<br />
music (the listening to, rather than the playing<br />
of), theatre, politics, architecture and football<br />
– specifically, supporting Liverpool and trying<br />
not to get too angry about it.<br />
Owen says of his new role, “I am very<br />
excited to join the team at <strong>The</strong> <strong>Recycler</strong>, and<br />
am looking forward to getting stuck in to<br />
preparations for our landmark 300th issue.”<br />
Amy Van De Casteele is a 28-year-old half<br />
Belgian, half British writer with 6 years’ worth<br />
of experience as a freelance copywriter in the<br />
travel industry, working for the likes of<br />
HotelTravel, Honeymoon Dreams and Pure<br />
EUROPE Cartridges, Smuggling, German Customs<br />
Cocaine found in printer<br />
cartridges<br />
<strong>The</strong> smuggling attempt failed after an x-ray inspection.<br />
Customs officers at the Main Customs Office<br />
in Frankfurt have seized printer cartridges<br />
which were found to contain cocaine.<br />
Officers were alerted to the drug during an<br />
x-ray inspection of the three cartridges,<br />
which were being sent from Uruguay to a<br />
private address in the Netherlands. <strong>The</strong> total<br />
volume of the cocaine was 280 grams, found<br />
in cartridges described as being from ‘a wellknown<br />
manufacturer.’<br />
Christine Straβ, a spokesperson for the<br />
Customs Office, said that traffickers<br />
attempting to smuggle cocaine using printer<br />
visit www.therecycler.com for all the breaking news<br />
Amy Van De Casteele and Owen Collins<br />
Destinations. However, her most important<br />
role is as a single mother to her 6-year-old<br />
daughter.<br />
Amy’s interests include reading about<br />
obscure subjects, creative writing, horse<br />
riding and music.<br />
Amy says, “I am thrilled to be given the<br />
opportunity to work for <strong>The</strong> <strong>Recycler</strong> and look<br />
forward to gaining invaluable experience in<br />
the months to come.”<br />
Stefanie Unland, Managing Director and<br />
Editor of <strong>The</strong> <strong>Recycler</strong>, commented on the<br />
new appointments, “I am incredibly excited<br />
for the future – with 300 editions and 25 years<br />
as history, the magazine has gone from<br />
strength to strength. Amy and Owen are part<br />
of the future and I look forward to introducing<br />
the two at industry events coming up in the<br />
near future.”<br />
cartridges was a regular occurrence. A<br />
further investigation is underway.<br />
32 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Feature<br />
Niche remanufacturing –<br />
Inside Photocopier Consumables<br />
In today’s office imaging world, we hear more about market contraction rather than expansion. Larger players centralising<br />
production in Vietnam, Mexico and Thailand, but little of growth in Europe. <strong>The</strong> Photocopier Consumables story is an<br />
interesting one of two engineers that saw a niche in the market and took a chance.<br />
David Higgott and Ian McIntyre run<br />
Photocopier Consumables, a Coventry<br />
(UK) based remanufacturer set up a few<br />
years ago when they spotted a niche in<br />
the market for remanufactured products.<br />
David has thirty years’ experience in the<br />
service sector as a technician and<br />
engineer and service director and was<br />
sourcing and selling aftermarket copier<br />
chip solutions and undertaking research<br />
and development for several<br />
independent copier dealers. Ian has a<br />
similar history and experience, and in<br />
2012 they got together to turn their<br />
chance into a reality.<br />
According to David and Ian “Having<br />
both worked in the Photocopier Industry<br />
for many years we saw an opportunity to<br />
bring a more technically biased product<br />
offering to the marketplace. Initially,<br />
relatively simple products like Drum and<br />
Imaging Unit Chips which were a new<br />
revelation to the industry and then new<br />
technology such as Developer & Drum<br />
Reseters which were developed and<br />
produced by ourselves and this is still the<br />
ethos of the business to this day. We later<br />
added toner products combining<br />
pulverised toner products for certain<br />
older models to our much more popular<br />
range of polymerised toner which we use<br />
in our advanced range of toners which<br />
are all produced in-house. We pride<br />
ourselves not only on the<br />
quality of our products but<br />
also the service that we<br />
offer to our customers.<br />
Our dedicated sales and<br />
technical staff, who have<br />
many years of experience<br />
in the industry, ensures<br />
we provide a viable<br />
offering to the dealer<br />
market. We supply our<br />
products and services to<br />
dealers only. We are<br />
service people for service people, and<br />
this is very much our tagline.”<br />
“We are service people for<br />
service people.”<br />
From their Coventry base, they support<br />
over two hundred UK and Irish<br />
independent copier dealers with a full<br />
spectrum of remanufactured services<br />
and products for their core specialisation<br />
for Konica Minolta, Develop & Olivetti<br />
devices everything from remanu-factured<br />
toners, developer, drum and imaging<br />
units. Where needed they also supply<br />
products for Ricoh, Samsung, Utax,<br />
Kyocera Mita & Sharp devices.<br />
HP products are not in their offering.<br />
According to Ian “there are a lot of<br />
companies focused on HP, and we don’t<br />
see that as a good use of our resources,<br />
but that may change now that they have<br />
acquired Samsung.”<br />
<strong>The</strong> business has grown over fifty<br />
percent in the last couple of years as<br />
more and more European copier<br />
dealerships look to reduce costs.<br />
According to Ian “the copier dealer<br />
channel is seeing cost per copy prices<br />
Dave Higgott & Ian McIntyre<br />
being driven lower and lower and the<br />
Photocopier Consumables product range<br />
offers a true alternative to the dealers<br />
who can access high quality<br />
remanufactured products to provide<br />
economic cost per copy solutions and at<br />
the same time release their technical<br />
resources for more customer-facing<br />
tasks.”<br />
David, who runs the well organised<br />
and spacious Coventry R&D and<br />
production base has a team of eighteen<br />
people working in production, R&D and<br />
sales support. All of the technical team<br />
are fully trained copier/printer<br />
technicians, and they also have two<br />
apprentices on the production team.<br />
Photocopier Consumables only use<br />
34 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
“<br />
We are service people for service people.<br />
Breakthrough<br />
the “Wall” and<br />
get to 92% of<br />
Colour users<br />
that are still<br />
buying OEM<br />
“<br />
genuine OEM empties, fusers etc. in<br />
their remanufacturing and source the<br />
best polymerised toners and OPC’s,<br />
chips and other components.<br />
According to David “at the heart of our<br />
business is a well-trained team that<br />
uses the best products available in the<br />
market to produce high-quality<br />
remanufactured products and enables<br />
us to warrant all our products as OEM<br />
for yield and quality. This enables<br />
copier dealers to re-gain lost profit<br />
margins through our quality<br />
alternatives. We can only see serious<br />
growth potential in this channel with<br />
the right products.”<br />
Ongoing investments in Per-Fill filing<br />
technology ensures consistent yields<br />
batch after batch. A bespoke cloudbased<br />
CRM system gives everyone in<br />
the organisation in Coventry, on the<br />
road and in their Dublin office, a live<br />
overview of incoming orders, current<br />
jobs and despatch details enabling a<br />
fast turnaround, usually within fortyeight<br />
hours. <strong>The</strong> cloud-based CRM<br />
platform has also enabled Photocopier<br />
Consumables to launch their<br />
Photocopier Consumables Monitor<br />
service a state of the art monitoring<br />
tool for print devices. Photocopier<br />
Consumables Monitor automatically<br />
collects meter readings and processes<br />
consumable and service alerts from<br />
multi-vendor print environments. This<br />
fully customisable service is currently<br />
their fasted growth area supporting<br />
smaller independent dealers.<br />
<strong>The</strong> Photocopier Consumables<br />
ethos – Ian and David both agreed that<br />
they see themselves as remanufacturers<br />
and wherever possible<br />
choose the greenest solution. “We<br />
have run our in-house cartridge/core<br />
collection service which is free of<br />
charge and has been for the last four<br />
years. We actively collect from all of<br />
our Dealer channel end users. We fully<br />
support UKCRA and are similarly<br />
supported by them. We are also<br />
members of the chartered institute of<br />
waste management (CIWM). Joining<br />
the CIWM was an opportunity to<br />
access vast expertise which is<br />
essential for our growth and<br />
responsibilities. Looking forward we<br />
see ongoing price pressure in the<br />
copier dealer channel, and we can<br />
offer a true full-service alternative to<br />
European dealers. We can only see<br />
serious growth potential in this channel<br />
with the right products.”<br />
David and Ian will be attending<br />
Remanexpo in January if you would<br />
like to meet with them.<br />
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Tel: +44 1293 783904<br />
Fax: +86-27-59881614<br />
e-mail: yxd@dl-kg.com ianc@dl-kg.com<br />
No1 Dongjing-River Road WETDZ,<br />
Wuhan China430057<br />
www.dinglongchem.com<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
35
Feature<br />
UKCRA considers HP’s help request<br />
<strong>The</strong> Recycle reports on the latest UKCRA meeting that was held 15th September 2017.<br />
At their recent meeting, the<br />
UK Cartridge Remanufacturers<br />
Association (UKCRA) discussed at<br />
length a request from Anthesis (UK)<br />
Ltd, an environ-mental consultancy<br />
firm appointed by HP to study how<br />
many cartridges are remanufactured<br />
and recycled each year in France,<br />
Germany and the United Kingdom.<br />
UKCRA Secretary, Laura<br />
Heywood, explained that HP is<br />
seeking very detailed information<br />
on the market structure at the collector and broker level.<br />
<strong>The</strong> profile of cartridges collected, what percentage goes to<br />
the OEM and third-party remanufacturers and what<br />
happens to unusable cartridges; what amounts are<br />
incinerated or landfilled. HP is also seeking figures for trade<br />
between the United Kingdom and the rest of the European<br />
Union remanufacturers.<br />
HP is also seeking information on how many cartridges<br />
need to be collected to remanufacture one cartridge and<br />
how non-OEM new built cartridges affect the market.<br />
UKCRA members expressed concerns at the level and<br />
detail of information HP wants and raised concerns that HP<br />
may well gain a commercial advantage from the information<br />
or that they may well use the information supplied for<br />
marketing purposes.<br />
Dr Rob Hewlett, a consultant, working for Anthesis then<br />
gave a short presentation about the study and assured the<br />
members that any information supplied<br />
would only be used internally by HP.<br />
He felt that “there are opportunities<br />
here, particularly if we can show that<br />
the new build compatible market is a<br />
significant threat to both the OEM<br />
and remanufacturing sector.”<br />
Members agreed that UKCRA would<br />
not support HP’s request for help, but<br />
members could respond on a<br />
company by company basis.<br />
Static Control’s Simon Grimes gave<br />
an overview of the challenges they see in the UK market and<br />
shared some of the latest information on market trends and<br />
market figures. In the Q&A session, Grimes faced some<br />
tough questioning on the Lexmark chip situation which<br />
concerned the whole audience.<br />
“Why Remanufacture”, a topical subject among members<br />
was the title of a presentation by David Connett, of Connett<br />
& Unland GbR that set out the current benefits and<br />
opportunities for all aspects of remanufacturing in Europe<br />
and the environmental and commercial benefits that<br />
remanufacturing brings to the EU market.<br />
<strong>The</strong> OEM’s in 2025 - For a bit of fun the meeting<br />
discussed a list of OEM’s and voted to say whether the OEM<br />
brand would be around in 2025 or not. Of the nineteen<br />
OEM’s on the list, UKCRA members think that at least six<br />
OEM brands will not be around in 2025. Find out which ones<br />
in the next issue of <strong>The</strong> <strong>Recycler</strong>.<br />
R<br />
36 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
37
Wide-Format Column<br />
Sometimes, people vent over<br />
solvent ink problems<br />
<strong>The</strong> slight dizziness started bothering Billy Allen about two o’clock in the afternoon. He had noticed<br />
watering eyes and sneezing that morning. A few minutes later, he had a “catch” in his breathing, which<br />
was becoming laboured.<br />
Allen was a printer who had recently<br />
been trying out the eco-solvents on<br />
some of his substrates. Since the<br />
substrate – a composite fiberboard<br />
- didn’t need coatings for the printing<br />
with eco-solvents, it was easier to use<br />
solvent-based inks. <strong>The</strong> color on the<br />
fiberboard was rich and radiant and<br />
penetrated the substrate remarkably<br />
deep.<br />
He had gathered a few floor fans<br />
around the printer, as he had heard<br />
solvents could cause health problems.<br />
In the small building where his printer<br />
was located – a rental – he didn’t feel<br />
he had license for placing exhaust<br />
fans or more intricate ventilation. Nor<br />
did he have resources such as a<br />
solvent recovery system.<br />
Solvents and the lack of are the<br />
culprits affecting Allen in this fictional<br />
account. In hours, according to<br />
reports, people using solvent-based<br />
inks with volatile organic compounds<br />
(VOCs) can garner a host of<br />
symptoms. In the worst-case scenario,<br />
not using adequate ventilation can<br />
cause lung and heart problems and<br />
diseases such as chronic obstructive<br />
pulmonary disease (COPD).<br />
<strong>The</strong> high amount of ink used in<br />
wide-format printers makes their<br />
output more prone to VOCs, which are<br />
compounds of carbon, the most<br />
plentiful element on Earth.<br />
VOCs are not confined to the ink jet<br />
printing workplace. <strong>The</strong>y are in paint,<br />
bedding, solvents, carpet, copy<br />
toners and electronic equipment.<br />
Some of these have VOCs that include<br />
xylenes, methylene, toluene and<br />
formaldehyde.<br />
Well before a Wide-Format ink jet<br />
printer was a glimmer in an engineer’s<br />
eye, in 1990, the USA Environmental<br />
38 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Tel: 01993 899800 • info@therecycler.com • therecycler.com<br />
Protection Agency set the Federal<br />
Clean Air Act addressing VOCs that<br />
address the formation of ozone. Most<br />
comparable agencies in the world<br />
have also adopted monitoring and<br />
VOC hazard-elimination programs.<br />
Ink is a colloidal system of fine<br />
pigment particles dispersed in a<br />
solvent, by definition of the<br />
publication Chemistry World, and the<br />
pigment may or may not be coloured,<br />
and the solvent may be aqueous<br />
or organic. VOCs include ethanol<br />
(alcohol), ethyl acetate, ethylene<br />
glycol, glycol esters, hexane,<br />
isopropanol, methanol (wood<br />
alcohol), methyl ethyl ketone, mineral<br />
spirits, naphthas, normal propyl<br />
acetate, normal propyl alcohol,<br />
toluene and xylene.<br />
And glycols, esters and phenols<br />
associated with VOCs, but VOCs are<br />
not confined to solvent and ecosolvent<br />
inks. Water-based inks also<br />
contain VOCs, although frequently the<br />
drying of the ink is short enough and<br />
thorough enough so the VOCs don’t<br />
enter the printing atmosphere. <strong>The</strong><br />
environmental agencies are trying to<br />
ward off VOCs uniting with nitrogen<br />
oxides at ground level and forming<br />
ozone. But not all VOCs have that<br />
tendency.<br />
Protective measures<br />
Any person can ignore all the<br />
warnings and admonitions about<br />
VOCs in solvent inks and risk serious<br />
effects to their body or those of their<br />
employees, but neither lawsuits nor<br />
government fines are something most<br />
companies wish to risk – and these<br />
are likely for anyone risking the lives,<br />
lungs, hearts and bodies of workers.<br />
Most responsible employees using<br />
solvent and eco-solvent inks,<br />
particularly in the high-volume ink<br />
usage of the Wide-Format field, will<br />
take the necessary precautions. It’s as<br />
necessary as ventilation systems and<br />
precautions toner manufacturers use.<br />
Responsibilities of the printing<br />
professional – usually the production<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
worker – include finding out the<br />
contents of inks they use. Imported<br />
third-party inks often need to have a<br />
material safety data sheet (MSDS)<br />
with each ink to specify elements of<br />
the ink. But those are not total<br />
assurance, as sometimes the MSDS<br />
doesn’t specify all ingredients that<br />
may be considered trade secrets.<br />
However, the nature and hazards in<br />
the ink can usually be acquired from<br />
the ink manufacturer to the consumer.<br />
Water-based inks are usually<br />
considered safe, but may contain<br />
glycols and alcohols that comprise up<br />
to 95 percent of the weight of the ink.<br />
Usually it’s about a quarter of that.<br />
But the solvents aren’t considered a<br />
hazard to occupational hazard<br />
monitoring. A resin of polymers<br />
encapsulates pigments in latex inks,<br />
but the inks use powerful dryers to dry<br />
the ink before it is outputted or taken<br />
onto the take-up roll.<br />
It isn’t universal that solvent inks<br />
like the sustainable ones are extremely<br />
39
Wide Format Column: Sometimes, people vent over solvent ink problems<br />
hazardous. Ethyl lactate, which<br />
doesn’t make ozone in the atmosphere<br />
but decomposes, is an ingredient in<br />
what is considered “green” ink that is<br />
a very limited hazard. Some UV-cured<br />
inks have liquid ingredients that are<br />
very hazardous, but most are<br />
thoroughly cured in the printing<br />
process, so printing in this manner<br />
needs vigilance and MSDS sheets on<br />
the ingredients to assure people are<br />
protected. UV printing uses monomers<br />
and oligomers that link together under<br />
UV light.<br />
Pervasive VOCs<br />
Solvent inks work on a host of<br />
substrates with no coating needed,<br />
which is the most attractive aspect of<br />
these inks. A vehicle wrap, for<br />
instance, is an attractive application<br />
for these inks, although latex ink<br />
appliques are rapidly replacing solvent<br />
inks used in vehicle wraps. Solvent<br />
ink printing is the easiest method to<br />
print items that will be outdoors<br />
without lamination. And it is often<br />
less expensive.<br />
Eco-solvent or light solvent inks are<br />
now used more frequently than those<br />
with dangerous levels of VOCs.<br />
Mimaki has introduced a hybrid<br />
Solvent UV ink that combines<br />
attributes of UV-curable and mild<br />
solvent ink. This is specifically for the<br />
Mimaki Vybrant colour printer.<br />
Nor has 3D printing, the newest<br />
printing kid on the block, escaped<br />
from perusal for possible VOCs.<br />
Davide Sher writes in 3D Printing<br />
Industry magazine that 3DSafety.org<br />
and WASP, an Italian 3D printer<br />
known for its mammoth printers<br />
printing houses, did a study that<br />
found that during the fusion process of<br />
items from ABS plastic filament and<br />
other plastics, phenol, benzene,<br />
ammonia, cyanidric acid and other<br />
VOCs were released.<br />
<strong>The</strong> study found 3D monofilament<br />
nanoparticles can be absorbed directly<br />
into the alveoli, the small bulbs that<br />
make up the lungs. In addition, it took<br />
10-30 minutes for the air to return to<br />
standard levels when the 3D project<br />
was finished.<br />
Diseases from VOCs<br />
All this points to one conclusion: VOCs<br />
in some ink jet inks can interact with<br />
the atmosphere and cause diseases in<br />
high-volume print shops – or even<br />
smaller businesses - that can damage<br />
the employee’s life forever.<br />
Most people have heard of “sick<br />
building syndrome,” a syndrome from<br />
buildings with high levels of VOCs that<br />
includes irritated skin, eyes and nose,<br />
headaches, but it doesn’t end there. It<br />
can cause asthma and long-term<br />
diseases such as cancer or COPD.<br />
Plastics and synthetics are particularly<br />
prone to releasing VOCs into our<br />
environment.<br />
Insulation, furniture and<br />
pesticides can contain semivolatile<br />
organic compounds<br />
in poorly-ventilated areas<br />
that will also cause illness.<br />
A healthier alternative<br />
In order to provide for the<br />
safety of anyone in the print<br />
environ-ment, there are some<br />
steps that are critical.<br />
One is to provide<br />
ventilation equipment<br />
for any printer using<br />
solvent or even eco-solvent inks. It<br />
amounts to an investment in the<br />
quality of life of the employees, which<br />
cannot be measured in dollars or<br />
Euros. Ventilation systems,<br />
masks for vulnerable employees and<br />
monitoring the printing from a safe<br />
distance are all advocated.<br />
Those using the “safer” type of<br />
printing – aqueous – need to be aware<br />
that there are also VOCs in aqueous<br />
inks. Though the ink is formulated to<br />
have the VOCs rapidly evaporate,<br />
being in close proximity to the inked<br />
substrate as it is drying is not<br />
recommended.<br />
People who print should also get<br />
an MSDS sheet for any ink and<br />
especially the widely-prevalent thirdparty<br />
inks. If all ingredients are not<br />
listed or hidden as “proprietary,” seek<br />
a full list of potential hazards before<br />
using the ink.<br />
Respiratory health and any<br />
symptoms of dizziness, lightheadedness,<br />
difficulty breathing,<br />
vision problems need to be monitored<br />
closely, too, and the person sent for<br />
medical attention. Having employees<br />
checked on a regular basis is a good<br />
idea.<br />
As one person in the officeequipment<br />
industry has said, those in<br />
the industry don’t fight tigers. But<br />
printing does have its hazards, and<br />
VOCs are one of them. It takes only<br />
a little effort to keep everyone<br />
healthy to and working in a safe<br />
environment.<br />
R<br />
Editor’s Note: Neal McChristy is a<br />
freelance writer with over 30 years<br />
journalism experience in magazine,<br />
newspaper and web-based work. He has<br />
been contributing editor for a magazine<br />
column in the wide-format industry for<br />
seven years. He also has 20 years’<br />
experience as writer, editor and editorial<br />
contributor in the printing and imaging<br />
area. He likes to correspond with readers<br />
and can be reached at<br />
freelance9@cox.net.<br />
40 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Retail Column<br />
Building a Last Mile Strategy<br />
In retail today, every conversation includes e-commerce. Whether retailers integrate their<br />
brick and mortar stores with their website and use their stores as a delivery option, or if<br />
their web store is a stand-alone business unit, every retailer has to consider the impact of<br />
e-commerce and how they will address it to meet customer expectations.<br />
For pure e-commerce companies, the<br />
most expensive component is getting<br />
customer orders to each customer’s<br />
doorstep. <strong>The</strong>y call it “the last mile”<br />
and in terms of logistics, delivery<br />
security and damage, home delivery is<br />
the riskiest and most expensive part of<br />
the sales cycle.<br />
<strong>The</strong>re are many systems to<br />
efficiently move products from<br />
manufacturers in Asia or elsewhere to<br />
a retail warehouse. Retailers and their<br />
vendors have been working on their<br />
supply chains and logistics to such a<br />
degree that they have wrung nearly all<br />
the costs out of that portion of the<br />
supply line. But getting products into<br />
customer’s homes is a new capability<br />
that has relied heavily on delivery<br />
models that were intended for<br />
postal delivery.<br />
Pure e-commerce retailers have used<br />
ideas that range from annual<br />
membership service fees to underwrite<br />
delivery throughout the year (Amazon<br />
Prime, for example) to testing drones<br />
and driverless cars. But retail stores<br />
have what pure-e-commerce retailers<br />
covet: street addresses in the same<br />
neighbourhood as their customers,<br />
which allows them to build a true<br />
face-to-face relationship.<br />
Retail stores offer a unique<br />
opportunity to close the last mile gap<br />
in a few ways:<br />
1. <strong>The</strong> mini-warehouse model – For<br />
low cost, bulky items a delivery fee<br />
can erase all profit. Similarly, small<br />
high-value items are easy targets<br />
for thieves. Retailers can offer their<br />
store as a mini-warehouse where<br />
customer orders can be efficiently<br />
delivered and wait for pick up. In<br />
effect, the consumer handles “the<br />
last mile.” Amazon has been testing<br />
its lockers at retail locations across<br />
the US, especially in low income<br />
areas where multi-unit housing<br />
makes delivery problematic. Other<br />
retailers like Target and Best Buy<br />
offer a discount to customers<br />
who are willing to pick up<br />
Flora Delaney<br />
products at their nearest store<br />
instead of home delivery.<br />
2. <strong>The</strong> hub and spoke model –<br />
Stores can act as local fulfillment<br />
warehouses and the final delivery<br />
service by sending customer orders<br />
with route drivers. <strong>The</strong> inventory<br />
impact and need for system<br />
integration is significant. A variation<br />
on this model is when the store<br />
serves as a drop ship location from<br />
vendors to get products to<br />
customers. That method is more<br />
common with pre-planned<br />
purchases like building materials<br />
and furniture.<br />
In our industry, there is the<br />
opportunity to create varying levels of<br />
service that customers choose to<br />
receive as the last mile preference.<br />
Customers can use the store as a<br />
secure location to aggregate their<br />
order and have it ready to go when<br />
they arrive. Usually that can be<br />
accomplished on the same day, as long<br />
as store personnel have access to<br />
orders on the web. Or they can have<br />
their ink and toner delivered on a<br />
regular schedule that can be adjusted<br />
up or down with enough notice<br />
through a web interface. Finally, they<br />
can opt to have a white glove service<br />
treatment which borders on managed<br />
print services: a delivery route person<br />
monitors supply levels and may even<br />
install and maintain printers at the<br />
customer’s location.<br />
For store managers and small<br />
business owners, it is important to<br />
look at your customer base and<br />
make decisions now about how you<br />
will play in the “last mile” game to<br />
42 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Tel: 01993 899800 • info@therecycler.com • therecycler.com<br />
build sustained relevancy for your<br />
target market.<br />
If your customers are primarily<br />
consumers who use private cars while<br />
shopping, the mini-warehouse model<br />
may be the most valuable option.<br />
Create an order pick-up station where<br />
customers can park in dedicated<br />
convenient stalls, find their order<br />
quickly at the store front and show ID<br />
or other steps to secure their order. If<br />
demand is high enough, offer curb side<br />
delivery service by one of your staff<br />
members. <strong>The</strong> key to succeeding with<br />
this model is speed and convenience.<br />
Make the stop as simple as possible to<br />
prevent customers from moving to a<br />
home delivery model. To make this<br />
mini-warehouse model work<br />
economically, the key is to entice<br />
customers to use this convenient<br />
service to gain a greater share of their<br />
wallet. If a customer is only picking up<br />
ink and toner, provide them with a<br />
bounce-back offer that gives them a<br />
discount the next time when they<br />
include reams of paper as well. Or<br />
consider offering your customers<br />
connections to neighbouring (noncompeting)<br />
businesses by including<br />
their coupons or advertisements in the<br />
packed orders for a small charge.<br />
Finally, work to delight and surprise<br />
these customers with unexpected addon<br />
and thank-you items that will build<br />
loyalty. For example, if you are closing<br />
out a range of goods (pens or folders,<br />
for example) at a discount, consider<br />
giving away a free sample to your<br />
pick-up customers as a way of saying<br />
thank you and to remind them that<br />
you carry other goods they can<br />
purchase. Always include a strong<br />
marketing message with any giveaway.<br />
Consider looking for products from<br />
your vendors that can specifically work<br />
as giveaway items such as notepads<br />
that will act as ongoing reminders.<br />
If your customers are primarily<br />
business customers who expect<br />
delivery to their premises, the hub and<br />
spoke model is likely the most<br />
appropriate option. Lease or purchase a<br />
delivery vehicle and hire a route driver<br />
who understands that their job isn’t<br />
just safe driving and reliable deliveries<br />
but building relationships and sales. To<br />
achieve that, make sure they are given<br />
the incentive to be cordial and friendly<br />
above achieving an hourly delivery<br />
rate. Consider expanding your offerings<br />
to bring new business supplies to your<br />
customers like cleaning supplies,<br />
tissues, envelopes and other business<br />
consumable items to gain a greater<br />
share of their wallet. If your delivery<br />
service is friendly and reliable and your<br />
prices are similar, why wouldn’t a<br />
business customer start to shift their<br />
perception of what you offer and give<br />
you a try? And finally, in an effort to<br />
delight and surprise your business<br />
customers, consider how you can<br />
leverage the delivery capability you<br />
have built into new ways to meet their<br />
needs. Could you offer to deliver other<br />
items during peak times to help<br />
business customers? Consider<br />
shredding services, a special service to<br />
shuttle dry cleaning for business<br />
executives, deliver flowers for special<br />
occasions or add legal/secure courier<br />
services to meet your customers needs.<br />
To truly succeed with delivery there<br />
is a simple way to satisfy your<br />
customers: communicate. Set up an<br />
automated process so that customers<br />
know when their order has left your<br />
building. A simple text or email that<br />
says “your order left our store and it<br />
will arrive today” could be enough.<br />
Finally, if your customer base is a<br />
blend of end consumers who use public<br />
transportation and businesses, consider<br />
a hybrid model where customers can<br />
opt in and out of delivery. <strong>The</strong>se are<br />
the exact customers who often find<br />
home delivery to be problematic, so<br />
creating a locked location like a secure<br />
bin that they can access can be ideal.<br />
Provide a subscription service for<br />
accepting deliveries on their behalf and<br />
depositing it into their bin as a service<br />
that could become a new revenue<br />
stream with an investment in space<br />
and lockers. You will want to consult a<br />
legal advisor on how to structure such<br />
a contract, but it is a service that is in<br />
demand amongst a portion of most<br />
urban residents.<br />
As you look at your operation,<br />
consider how taking proactive steps<br />
to close <strong>The</strong> Last Mile with your<br />
customers could help you build<br />
your business.<br />
R<br />
Flora Delaney is a retail consultant and<br />
advisor to the remanufactured cartridge<br />
industry in the US. A seasoned retail<br />
executive, Flora’s clients benefit from<br />
her holistic approach and pragmatic<br />
solutions. Email flora@floradelaney.com<br />
to reach her.<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
43
PRODUCTS & TECHNOLOGY<br />
Search for <strong>The</strong> <strong>Recycler</strong> on Facebook for more news and industry coverage<br />
EUROPE wta, Cartridges, Remanufacturing<br />
New products from wta<br />
<strong>The</strong> German remanufacturer has launched refilled ink cartridges for use in HP OfficeJet Pro machines, remanufactured cartridges for<br />
use in Xerox WorkCentre, remanufactured cartridges for use in Ricoh SP and remanufactured cartridges for use in OKI ES machines.<br />
<strong>The</strong> first of the launched remanufactured<br />
cartridges are for use in KI ES 4132DN,<br />
4192DN, MFP, 5112DN and 5162DNW<br />
machines. <strong>The</strong> monochrome cartridges come<br />
with page yields of 12,000 in accordance with<br />
the ISO 19752 standard.<br />
<strong>The</strong> second of the launched remanufactured<br />
cartridges are for use in Ricoh Aficio<br />
SP 311DN, DNW, SFN, SFNW, 325DNW, SFNW,<br />
SNW, Lanier SP 311DN, DNW, SFN, SFNW,<br />
325DNW, SFNW and Nashuatec SP 311DN,<br />
DNW, SFN, SFNW machines. <strong>The</strong><br />
monochrome cartridges come with page<br />
yields of 6,400 in accordance with the ISO<br />
19752 standard.<br />
<strong>The</strong> third of the launched remanufactured<br />
cartridges are for use Ricoh SP C430DN,<br />
431DN, Lanier LP 137C, CN, 142CN, CN HS<br />
and SP C440DN, 441DN machines. <strong>The</strong> CMYK<br />
cartridges come with page yields of 21,000 for<br />
the black and 24,000 for the CMY cartridges,<br />
in accordance with the ISO 19798 standard.<br />
<strong>The</strong> last of the launched remanufactured<br />
cartridges are for use Xerox WorkCentre 7120,<br />
S, T, 7125, S, T, 7220, I and 7225, i machines.<br />
<strong>The</strong> CMYK cartridges come with page<br />
yields of 22,000 for the black and 15,000<br />
for the CMY cartridges, in accordance<br />
with the ISO 19798 standard.<br />
Also launched were refilled inkjet<br />
cartridges for use HP OfficeJet Pro 7720,<br />
7730, 7740WF, 8210, 8216, 8218, 8710,<br />
8715, 8718, 8719, 8720, 8725, 8730 and<br />
8740 machines. <strong>The</strong> CMYK cartridges<br />
come with page yields of 2,000 for the<br />
black and 1,600 for the CMY cartridges,<br />
in accordance with the ISO 24712<br />
standard.<br />
Recently, the company launched:<br />
remanufactured cartridges for use in Xerox<br />
Phaser, refilled Canon Maxify ink cartridges,<br />
remanufactured cartridges for Canon, OKI,<br />
Xerox and Canon refilled ink cartridges<br />
Brother and HP; remanufactured Xerox<br />
cartridges; Canon cartridges; remanufactured<br />
HP Inc and Samsung cartridges;<br />
remanufactured HP Inc and Kyocera<br />
cartridges; remanufactured Samsung and<br />
Ricoh cartridges; and remanufactured<br />
Samsung, Kyocera and Canon toners.<br />
Last year, it launched: remanufactured<br />
Canon toners; remanufactured Konica Minolta<br />
toners; remanufactured Ricoh cartridges;<br />
inkjets for the Canon PIXMA IP 2850;<br />
remanufactured cartridges for the Colour<br />
LaserJet Enterprise M552DN and 553DN/N/X;<br />
a range of Kyocera replacements;<br />
replacements for OKI printers; Canon and<br />
Brother replacements; and also released a<br />
remanufactured Xerox cartridge.<br />
For more information, visit www.wtasuhl.de<br />
or www.mygreentoner.de.<br />
EUROPE IR Italiana, Cartridges, Remanufacturing<br />
IR Italiana Riprografia announces new compatible toners<br />
<strong>The</strong> Italian company has widened their product range for Kyocera-Mita and introduced new compatible toner cartridges for use in<br />
KYOCERA ECOSYS P7040CDN.<br />
<strong>The</strong> latest cartridges launched by IR Italiana<br />
Riprografia include compatible toner<br />
cartridges for use in KYOCERA ECOSYS<br />
P7040CDN machines, with a page yield of<br />
16,000 pages for the black cartridge and a<br />
page yield of 12,000 for the coloured<br />
cartridges with waste toner box.<br />
<strong>The</strong> above-mentioned cartridges feature<br />
the “following advantages”, according to IR<br />
Italiana Riprografia: “OEM equivalent print<br />
quality”; “100 percent compatibility with<br />
OEM toners”; “significant savings over<br />
[the] OEM” and “MSDS in compliance<br />
with REACH”.<br />
Additionally, the cartridges were<br />
produced “in a certificated environment”<br />
including the ISO 9001:2008 quality<br />
management system certificate; the ISO<br />
14001:2004 environmental management<br />
system certificate; and the BS OHSAS<br />
18001:2007 occupational health and safety<br />
management system certificate. <strong>The</strong><br />
“product performances of several items<br />
distributed” by IR follow the standards set by<br />
STMC and ISO 19752 and ISO 19798.<br />
For more information, please visit<br />
www.itrip.it.<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
Remanexpo: Business Matchmaking<br />
Connecting people and businesses<br />
<strong>The</strong> service allows you to meet new customers and<br />
suppliers at Paperworld 2017<br />
Powered by<br />
To find out more, visit www.therecycler.com/live<br />
44 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
PRODUCTS & TECHNOLOGY<br />
GLOBAL Ninestar, Cartridges<br />
Ninestar releases patented<br />
HP cartridges with chip<br />
Ninestar unveiled new patented replacement toner cartridges, complete with chip, for use in<br />
HP Laserjet Pro M102 Series printers.<br />
<strong>The</strong>re are five different monochrome<br />
cartridge models in the new launch.<br />
<strong>The</strong> replacement cartridges for CF217A and<br />
CF230A both have a page yield of 1,600. <strong>The</strong><br />
replacement cartridge for CF218A has a page<br />
yield of 1,400. <strong>The</strong> replacement cartridge for<br />
CF230K has a page yield of 3,500 and the<br />
replacement cartridge for CF234A has a page<br />
yield of 9,200.<br />
<strong>The</strong>se “first-to-market” cartridges come<br />
with a self-developed patent and offer a<br />
“stable and outstanding” printing performance.<br />
KMP’s first new release is replacement cartridges<br />
for Epson 29 cartridges which are available as<br />
standard and in XL format. <strong>The</strong> replacement<br />
cartridges are for use in Epson Expression Home<br />
XP series printers.<br />
Also announced were replacement cartridges<br />
for the Epson T78XXL and T79XL cartridges for<br />
use in Epson Workforce Pro WF series printers.<br />
<strong>The</strong> Epson range was also extended with a<br />
double pack of replacement cartridges for Epson<br />
T7741 for use in Epson EcoTank ET-4550, Epson<br />
EcoTank L 1455, Epson EcoTank L 655, Epson<br />
EcoTank ET-3600 printers.<br />
Other products launched were replacement<br />
cartridges for Brother LC-229XLBK and Brother<br />
LC-129XLBK cartridges for use in Brother MFC-J<br />
5320 DW, Brother MFC-J 5620 DW, Brother MFC-<br />
J 5625 DW, Brother MFC-J 5720 DW, Brother<br />
MFC-J 5600 Series printers.<br />
KMP’s Canon range was extended by<br />
introducing replacement cartridges for Canon<br />
For more information, please visit<br />
www.ggimage.com.<br />
EUROPE KMP, Cartridges, Remanufacturing<br />
KMP extends ink cartridge<br />
product range<br />
<strong>The</strong> German remanufacturer has released a range of new products for use in Epson, Canon<br />
and Brother machines.<br />
27.–30.1.2018, Frankfurt am Main<br />
paperworld.messefrankfurt.com<br />
GI-590 and Canon GI-490 cartridges which are<br />
available for the black in a double pack and the<br />
CMY cartridges in single packs.<br />
Also added were replacement cartridges for<br />
replace PGI454XL and CL-546XL for use in the<br />
new Canon printers Pixma TS3150 and TS3151<br />
and many more.<br />
For more information, visit www.kmp.com.<br />
ASIA TN Core, Chip Resetter, Chips<br />
<strong>The</strong> company added a new reset<br />
function for Kyocera TASKalfa<br />
306ci (TK-5195) series to their<br />
i-Prog resetter.<br />
<strong>The</strong> latest update for the i-Prog<br />
includes a newly developed reset<br />
function for Kyocera TASKalfa 306ci<br />
(TK-5195) series chips that allows<br />
users to “change the chip<br />
information of model, yield, colour<br />
and region with i-Prog.”<br />
<strong>The</strong> function will be usable with<br />
chips for use in Kyocera TASKalfa<br />
2552ci, 3252ci, 4052ci, 6052ci, 5052ci,<br />
8052 ci, 7052 ci as well as Kyocera<br />
Mita TASKalfa 306, 406m 356ci etc.<br />
Furthermore TN Core announced<br />
it was collecting data of the new<br />
Kyocera colour printer series so it<br />
could add all collected data to the i-<br />
Prog and update the functionality<br />
accordingly.<br />
For more information, please visit<br />
www.tncore.com.<br />
Remanexpo: Business Lounge<br />
Meet and network at the event<br />
<strong>The</strong> lounge offers smart accommodation for discussions<br />
at the heart of the show<br />
Powered by<br />
To find out more, visit www.therecycler.com/live<br />
TN Core adds<br />
reset function<br />
for Kyocera<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
45
PRODUCTS & TECHNOLOGY<br />
visit www.therecycler.com for all the breaking news<br />
GLOBAL Apex, Chips, Chip Resetter<br />
Apex launches new replacement chips and next<br />
generation chip resetter<br />
<strong>The</strong> chip manufacturer has announced a range of new replacement chips for use in HP, Kyocera, OKI, Brother and Epson machines.<br />
<strong>The</strong> first launch saw a new range of<br />
replacement HP chips for use in some of the<br />
HP LaserJet series. Products launched<br />
include replacement chips for use in the<br />
monochrome cartridge for HP LaserJet Pro<br />
M102a/102w and HP LaserJet Pro MFP<br />
M130a/130nw/130fn/130fw with a page yield of<br />
1,600; replacement chips for use in the<br />
monochrome cartridge for HP LaserJet Pro<br />
M104a/104w and HP LaserJet Pro MFP<br />
M132a/132nw/132fn/132fw with a page yield of<br />
1,400, replacement chips for the drum unit for<br />
HP LaserJet Pro M102a/102w, HP LaserJet Pro<br />
MFP M130a/130nw/130fn/130fw, HP LaserJet<br />
Pro M104a/104w and HP LaserJet Pro MFP<br />
M132a/132nw/132fn/132fw come with a page<br />
yield of 12,000, replacement chips for use in<br />
the monochrome cartridge for HP LaserJet<br />
Pro M203dn/203dw and HP LaserJet Pro MFP<br />
M227fdw/227sdn available with page yields of<br />
1,600 or 3,500, replacement chips for use in<br />
the monochrome cartridge for HP LaserJet<br />
Ultra MFP M230sdn/M230fdw and HP LaserJet<br />
Ultra M206dn with a page yield of 5,000 and<br />
replacement chips for use in the drum unit for<br />
HP LaserJet Pro M203dn/203dw, HP LaserJet<br />
Pro MFP M227fdw/227sdn, HP LaserJet Ultra<br />
MFP M230sdn/M230fdw and HP LaserJet Ultra<br />
M206dn with a page yield of 23,000 and HP<br />
LaserJet Ultra MFP M134a and HP LaserJet<br />
Ultra M106w Printer with a page yield of 9,200.<br />
<strong>The</strong> Kyocera range was extended with<br />
replacement chips for use in Kyocera ECOSYS<br />
M5521cdw/P5021cdw/P5021cdn, M5521cdw/<br />
P5021cdw/P5021cdn, M5521cdw/P5021cdw/<br />
P5021cdn, M5521cdn/ M5521cdw, P5021cdn/<br />
P5021cdw, M5526cdw/ P5026cdw/P5026cdn,<br />
M5526cdw/P5026cdw, M5526cdw/P5026cdw<br />
and Olivetti d-Color P2226/P2226plus/d-Color<br />
MF2624/MF2624plus.<br />
In a second announcement Apex<br />
announced replacement chips for the Epson<br />
KUI/IC83 series.<br />
Epson launched EP-879AW/AB/AR series<br />
colour inkjet printers and the KUI series<br />
cartridges in June, 2016 in Japan. <strong>The</strong> KUI<br />
series cartridges adopt the brand new<br />
structure and chip technology. Apex<br />
announced the launch of its “first-to-market”<br />
replacement chips for Epson KUI-L/IC84/34XL<br />
series cartridges which are in the companies<br />
ASIC design.<br />
<strong>The</strong> replacement chips are for use in Epson<br />
EP-879AW/AB/AR, Epson PX-M780F/PX-M781F,<br />
Epson PX-M680F, Epson WorkForce Pro WF-<br />
3725DWF, WF-3720DWF, WF-4740DTWF, WF-<br />
4730DTW, WF-4720DW, WF-4725DW and<br />
Epson WorkForce WF-3721.<br />
Apex also unveiled a new range of<br />
replacement chips for use in HP’s 2016<br />
released printer series, that included the<br />
M102, the M132, the M227 and more. Apex<br />
Microelectronics has now launched new<br />
replacement chips that can be used in the<br />
CF217 cartridges that are used in this line of<br />
HP printers.<br />
<strong>The</strong> SoC design replacement chips include<br />
chips for use in HP LaserJet Pro M102a/102w<br />
Printer, HP LaserJet Pro MFP M130a/130fn<br />
(black cartridge giving a page yield of 1,600),<br />
HP LaserJet Pro M104a/104w, HP LaserJet Pro<br />
MFP M132a/132nw, 132fn/132fw/132FP/<br />
132SNW (black cartridge giving a page yield<br />
of 1,400), HP LaserJet Pro M102a/102w<br />
Printer, HP LaserJet Pro MFP M130a/130fn,<br />
HP LaserJet Pro M104a/104w, HP LaserJet Pro<br />
MFP M132a/132nw, 132fn/132fw/132FP/<br />
132SNW (drum unit giving a page yield of<br />
12,000), HP LaserJet Pro M203dn/203dw/203d,<br />
HP LaserJet Pro MFP M227fdw/227sdn, HP<br />
LaserJet Pro MFP 277fdn/227d (black<br />
cartridges giving page yields of 1,600 and<br />
3,500), HP LaserJet Ultra MFP<br />
M230sdn/M230fdw, HP LaserJet Ultra M206dn<br />
(black cartridge giving a page yield of 5,000),<br />
HP LaserJet Pro M203dn/203dw/203d, HP<br />
LaserJet Pro MFP M227fdw/227sdn, HP<br />
LaserJet Pro MFP 277fdn/227d, HP LaserJet<br />
Ultra MFP M230sdn/M230fdw, HP<br />
LaserJet Ultra M206dn (drum unit giving<br />
a page yield of 23,000) HP LaserJet Ultra<br />
MFP M134a/134fn and HP LaserJet Ultra<br />
M106w Printer (drum unit giving a page yield<br />
of 9,200).<br />
Samples will be available soon.<br />
Furthermore Apex unveiled a new range of<br />
replacement chips compatible with OKI’s<br />
B731 series of printers, which were launched<br />
in 2013 in Europe, the Middle East, the<br />
Americas and the Asia-Pacific region.<br />
<strong>The</strong>se newly created chips broke the block<br />
caused by firmware updates and can work on<br />
both the printers installed with firmware<br />
version A02.50-0-4 which was released in June<br />
2017, and printers that feature the old<br />
firmware.<br />
• <strong>The</strong> features of these chips include:<br />
• ASIC design with consistent performance<br />
• Stronger firmware resistant ability<br />
• Can work with both old and new firmware<br />
<strong>The</strong> most recent announcement saw the<br />
launch of the ‘new generation’ chip resitter,<br />
the Unismart 3.<br />
This resetter is equipped with a 5-inch<br />
capacitive touchscreen and a customized<br />
Android system, enabling the device to offer<br />
users “a better experience in operation.” <strong>The</strong><br />
innovative design, using a multi-split<br />
solution, is also “more cost-effective and<br />
flexible to manage.” With the sufficient<br />
connectors, it is also compatible with Jigs of<br />
Unismart 2. Additionally, the Unismart 3<br />
features an automatic upgrade function,<br />
which “enables users to get the latest<br />
resettable chip models and system updates<br />
timely via Wi-Fi.”<br />
During the course of 2017, Unismart<br />
released a range of OEM chip-resettable<br />
solutions for the following printer models:<br />
• Brother LC3029/<strong>301</strong>7/3217/3329/3129/<br />
3117/3617 series<br />
• Epson KUI/T3461/T3471/T3581/T3591<br />
series<br />
• Ricoh SP5200/C435DN; MP C5501/C3501/<br />
C3000/C4500 series<br />
• Xerox 7100N/6700N/7500N/7800N/2260/<br />
7425 series<br />
• Ricoh SP C400/252/220/340/252/4500/100/<br />
352E series<br />
• Kyocera TK-8802/8335/8515/8525/8345/<br />
5197/5206/8513 series<br />
Next, Unismart is planning to release two<br />
Apex chip resettable solutions: for HP<br />
CF400/360/410/226/228/287 series and for<br />
Xerox 2264/2759/3524/3516/2610/3488/2685/<br />
2732 series.<br />
As one of the few chip resetters in the<br />
aftermarket, Unismart can reset both inkjet<br />
and laserjet chips. <strong>The</strong> total amount of<br />
resettable models now goes up to 4000.<br />
For more information, please visit<br />
www.apexmic.com.<br />
46 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
PRODUCTS & TECHNOLOGY<br />
NORTH AMERICA Epson,<br />
ReadyInk, Service<br />
Epson<br />
launches new<br />
ReadyInk<br />
service<br />
Epson’s new “hassle-free”<br />
ReadyInk technology means<br />
consumers can register to<br />
maintain their Epson ink supply.<br />
ReadyInk is described by Epson as a<br />
“hassle-free and subscription-free<br />
service” which allows its consumers<br />
to register with their retailer or<br />
reseller when they purchase their<br />
printer and sign up for this<br />
automated system, which will supply<br />
“genuine ink cartridges” whenever<br />
their ink begins to run low.<br />
ReadyInk is available on most of<br />
Epson’s latest printers. As<br />
consumers use their printer, the<br />
technology runs in the background<br />
and monitors ink levels. When the<br />
printer begins to run low, a<br />
notification is sent which initiates<br />
the process of ordering a new Epson<br />
ink cartridge, which will arrive<br />
“before the last one runs out.”<br />
Epson explains that all the inks<br />
are “available as individual<br />
cartridges” so consumers only have<br />
to replace the colour that has been<br />
depleted. Additionally, the<br />
company’s site explains that using<br />
its cartridges will “reduce the chance<br />
of misprints and the inks are tested<br />
so you can trust the quoted yield.”<br />
Search for <strong>The</strong> <strong>Recycler</strong> on Facebook for more news and industry coverage<br />
EUROPE UniNet, Toner, Remanufacturing<br />
UniNet announces new<br />
toner ranges<br />
<strong>The</strong> company has launched new multipurpose absolute black toner for use in HP MPT<br />
M402/506AB and Toshiba MPT-T 8550, 7200.<br />
UniNet introduced new multipurpose Absolute<br />
Black toner formula qualified for use in the HP M<br />
506, 501, 402 / M 527, 426 MFP monochrome<br />
printer series. <strong>The</strong> HP MPT M402/506AB is a<br />
general purpose produced toner formula suitable<br />
to work on over 6 printer.<br />
According to UniNet, “this formula features the<br />
lowest cost product solution with OEM parts, and<br />
is qualified with all OEM and UniNet<br />
components.” <strong>The</strong> toner is available in 1 kg<br />
bottles<br />
EUROPE Aster, Cartridges<br />
Aster releases replacement<br />
Canon toner cartridges<br />
Aster recently added new replacement toner cartridges for Canon Cartridge 041 and Cartridge<br />
040 colour series.<br />
<strong>The</strong> replacement toner cartridge for Cartridge<br />
041 is compatible with Canon Image CLASS<br />
LBP312dn and LBP312X printers introduced by<br />
Canon in March this year. According to Canon,<br />
the new printers are designed for demanding<br />
working group, featuring a yield of 10,000 pages.<br />
<strong>The</strong> replacement cartridge for Cartridge 040<br />
colour series is for use in Color image CLASS<br />
LBP712Cdn, i-SENSYS LBP710Cx and 712Cx,<br />
which were introduced in April 2016. <strong>The</strong><br />
Cartridge 040 series comes with a standard yield<br />
version and a high yield version. <strong>The</strong> former,<br />
Cartridge 040 series, prints 6,300 black pages and<br />
5,400 colour pages; and the latter, Cartridge 040H<br />
UniNet also launched a new Toshiba MPT-T<br />
8550, 7200 multipurpose Absolute Black toner<br />
formula qualified for use in Toshiba E Studio 855,<br />
853, 755, 723, 655, 603, 555, 523, 520 and more<br />
monochrome printers.<br />
<strong>The</strong> Toshiba MPT-T 8550, 7200 is a new general<br />
purpose produced toner formula suitable to work<br />
on over 16 printer models. In the announcement,<br />
UniNet confirm “it is qualified with all OEM and<br />
UniNet components.” <strong>The</strong> toner is available in 1<br />
kg bottles.<br />
For further information, please contact visit<br />
www.uninetimaging.com.<br />
series, prints 12,500 black pages and 10,000<br />
colour pages.<br />
Replacement toner cartridges for Cartridge<br />
045, Cartridge 046 and Cartridge 039 series are<br />
also available now.<br />
For more information, please visit<br />
www.goaster.com.<br />
48 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
Subscribe to <strong>The</strong> <strong>Recycler</strong> at www.therecycler.com/subscribe<br />
PRODUCTS & TECHNOLOGY<br />
EUROPE CIG, Cartridges, Remanufacturing<br />
New products from CIG<br />
Clover Imaging Group (CIG) announced remanufactured toner cartridges for use in Kyocera,<br />
Canon IR, HP LaserJet and Lexmark printers.<br />
<strong>The</strong> first launch was remanufactured cartridges for<br />
use in the Kyocera TASKalfa 2551ci A3 colour laser<br />
MFP printers.<br />
<strong>The</strong> remanufactured toner cartridges<br />
announced by CIG are a CMYK set for use in<br />
Kyocera TASKalfa 2551 ci and they come with page<br />
yields of 18,000 at 5 percent coverage for the black<br />
and page yields of 12,000 for the CMY cartridges.<br />
CIG says the cartridges are “100 percent IP-safe,<br />
remanufactured toner cartridges filled with a<br />
dedicated, specially patented toner formulation.”<br />
Also announced this month were remanufactured<br />
cartridges for use in HP LaserJet Pro M12,<br />
LaserJet Pro M12 a , LaserJet Pro M12 w, LaserJet<br />
Pro M26 a, LaserJet Pro M26 nw printers. <strong>The</strong><br />
monochrome remanufactured cartridge come<br />
with a page yield of 1,000 at 5 percent coverage.<br />
CIG also launched a CMYK set of<br />
remanufactured cartridges for use in Canon IR<br />
Advance C 5045, IR Advance C 5045 I, IR Advance<br />
C 5051, IR Advance C 5051 I, IR Advance C 5250, IR<br />
Advance C 5250 I, IR Advance C 5255, IR Advance<br />
C 5255 i. <strong>The</strong> black cartridge comes with a page<br />
yield of 44,000 at 5 percent coverage and the CMY<br />
cartridges have a 38,000 page yield at 5 percent<br />
coverage.<br />
And finally, CIG announced remanufactured<br />
toner cartridges for use in Lexmark C746 HY.<br />
<strong>The</strong> remanufactured cartridges launched are<br />
a CMYK set for use in Lexmark C 746 DN, C 746<br />
DTN, C 746 N, C 748 DE, C 748 DTE and<br />
C 748 E printers.<br />
<strong>The</strong> black cartridge comes with a page yield<br />
of 12,000 at 5 percent coverage and the CMY<br />
cartridges come with a page yield of 7,000 at<br />
5 percent coverage.<br />
For more information, visit<br />
www.cloverimaging.eu.<br />
EUROPE Italeco, Chips, Lexmark<br />
Italeco launches<br />
replacement<br />
MS/MX chips<br />
<strong>The</strong> company has announced<br />
that the replacement chips for<br />
Lexmark MS/MX series are now<br />
available.<br />
In June this year <strong>The</strong> <strong>Recycler</strong><br />
reported that Italeco announced it<br />
was soon launching replacement<br />
Lexmark MS/MX chips.<br />
In November with a “We are<br />
ready and you?” statement, Italeco<br />
announced replacement chips for<br />
Lexmark MS/MX CS/CX are now<br />
available and customers can place<br />
orders.<br />
For more information visit<br />
www.aftermarketchips.com.<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
49
PRODUCTS & TECHNOLOGY<br />
NORTH AMERICA Kodak, 3D<br />
Printing, 3D Printer<br />
Kodak launches<br />
first 3D printer<br />
<strong>The</strong> OEM has made its first foray into<br />
the world of 3D printing with the release<br />
of its first 3D printer, the Portrait.<br />
This transition came about as Kodak made<br />
an agreement with Smart International to<br />
expand the OEM’s brand licensing<br />
campaign into the “dynamic 3D printing<br />
space.”<br />
“We are excited to take the Kodak brand<br />
into 3D printing and pioneer a best in class<br />
series of desktop printers and materials<br />
designed specifically for creative<br />
professionals,” said Roberto Gawianski,<br />
CEO, Smart International.<br />
“Professional 3D printing is a fastevolving<br />
growth category Kodak has had<br />
its eye on for a while. We are happy to add<br />
a strong and innovative licensee like Smart<br />
International to our portfolio of brand<br />
licensees,” said Joel Satin, VP Director of<br />
Brand Licensing.<br />
Kodak’s Portrait 3D Printer includes<br />
“thoughtful features” to help “improve<br />
productivity and reliability” and its<br />
attractive designs “will fit in the most<br />
exacting architectural studio, creative<br />
workspace or classroom.” In addition, the<br />
device’s 3D Printing Filament “has<br />
industry-leading-low moisture content,<br />
high melt flow index and precise diameter<br />
and roundness for superior prints.”<br />
Kodak’s 3D Printing Filaments will go<br />
on sale in December 2017 and the Kodak<br />
Portrait 3D Printer<br />
will be available<br />
early next year<br />
You can contact <strong>The</strong> <strong>Recycler</strong> via Twitter at @<strong>Recycler</strong>Media<br />
EUROPE Ecoservice di Santarelli Paolo, Cartridges<br />
Ecoservice di Santarelli Paolo<br />
launch remanufactured<br />
HP 973X cartridges<br />
<strong>The</strong> new compatible cartridges include chips showing ink level.<br />
<strong>The</strong> Italian company Ecoservice di Santarelli<br />
Paolo has widened its product range, by<br />
introducing a range of new compatible inkjet<br />
cartridges for use in the HP Pagewide Pro<br />
Series. <strong>The</strong> new cartridges have been<br />
remanufactured using genuine HP empties,<br />
and include a chip displaying the ink level.<br />
Designed for use on various HP Pagewide<br />
Pros, including the 452 DN/DW/DWT; 477<br />
DN/DW/DWT; and the 552 DW, the CMYK<br />
cartridges boast a page yield of 10,000 for the<br />
Black and 7,000 for the CMY. <strong>The</strong>y have been<br />
This new “ultra-compact” large-format MFP<br />
device will allow architects, engineers<br />
and construction teams to “seamlessly<br />
collaborate onsite and across sites by<br />
printing, copying, scanning and sharing<br />
plans with a single device.”<br />
This 24-inch T830 device is a new addition<br />
to HP’s DesignJet T830 Multifunction Printer<br />
Series, which creates “a portfolio that can<br />
handle any size project”.<br />
<strong>The</strong> device will be debuted at Autodesk<br />
University in Las Vegas from 14-16 November<br />
at HP’s booth.<br />
produced “in a certificated environment”<br />
according to the ISO 9001:2008 and the ISO<br />
14001:2004 standard criteria.<br />
NORTH AMERICA HP, Wide-Format, Printer<br />
HP launches new 24-inch MFP<br />
<strong>The</strong> OEM has introduced a new 24-inch HP DesignJet T830 multifunction printer ideal for<br />
usage by architects, engineers and construction teams.<br />
“HP multifunction printers open new ways<br />
to help professional teams communicate and<br />
collaborate using a single device. Our<br />
customers are increasingly demanding<br />
solutions that enable them to share easily,<br />
including agile transitions from digital to hard<br />
copy and back,” said Guayente Sanmartín,<br />
General Manager and Global Head, HP Large<br />
Format Design Printing, HP Inc. “It’s amazing<br />
to bring the most advanced HP printing<br />
technologies to support the teamwork of<br />
architects and engineers designing and<br />
building the future.”<br />
50 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
visit www.therecycler.com for all the breaking news<br />
PRODUCTS & TECHNOLOGY<br />
NORTH AMERICA Epson, EcoTank, Printer<br />
Epson launches new Premium EcoTank printers<br />
<strong>The</strong> company has expanded its all-in-one Supertank printer range, introducing seven New Expression Premium EcoTank printers.<br />
<strong>The</strong> company has expanded its all-inone<br />
Supertank printer range,<br />
introducing seven New Expression<br />
Premium EcoTank printers.<br />
Epson America Inc. has revealed its<br />
newest additions to the company’s line<br />
of Supertank cartridge-free EcoTank<br />
printers. <strong>The</strong> new printers include<br />
three Expression EcoTank home<br />
models as well as two WorkForce<br />
EcoTank printers designed for use in<br />
the small and medium business<br />
market.<br />
Epson has also launched two new<br />
Expression Premium EcoTank models “which<br />
offer a five-colour ink system for improved<br />
photo and document print quality.”<br />
<strong>The</strong>se seven printers all feature “a new<br />
industrial design featuring integrated ink<br />
tanks with uniquely keyed auto-stop ink<br />
bottles for easy filling of each colour.”<br />
<strong>The</strong>se integrated tanks have been placed<br />
on the front of the printer, as opposed to the<br />
side, “for a simpler user experience” and<br />
deliver “cartridge-free printing with easy-tofill,<br />
supersized ink tanks”. <strong>The</strong> models’ autostop<br />
ink bottles have been designed with a<br />
“unique spout and inlet design for each colour<br />
to prevent misfiling” and they stop when the<br />
tank is full. <strong>The</strong>se EcoTank printers come with<br />
“up to two years of ink… equivalent to<br />
about 30 ink cartridge sets”, allowing them<br />
to print thousands of pages before needing to<br />
be refilled with low-cost replacement bottles<br />
of ink.<br />
“Supertank Printers revolutionised the<br />
printing experience when we first introduced<br />
the concept two years ago,” said Nils Madden,<br />
marketing director, Consumer Marketing,<br />
Epson America. “We have taken<br />
customer feedback into account and<br />
improved the hardware design, and<br />
added new features such as the uniquely<br />
keyed auto-stop ink bottles and the<br />
option for borderless printing to our<br />
new EcoTank printers. By enhancing<br />
performance and improving the<br />
customer experience, Epson continues<br />
to innovate and provide hassle-free<br />
printing at home and in the workplace.”<br />
<strong>The</strong> Expression ET-2750 ($299.99 (ca.<br />
€254.68) MSRP), Expression ET-3700<br />
($370.00 (ca. €314) MSRP), WorkForce ET-<br />
3750 ($399.99 (ca. €339.56) MSRP),<br />
WorkForce ET-4750 ($499.99 (ca. €424.46)<br />
MSRP), Expression Premium ET-7700 ($599.99<br />
(ca. €509.37) MSRP), and Expression<br />
Premium ET-7750 ($699.99 (ca. €594.27)<br />
MSRP) are now available through major<br />
computer, office and electronic retailers, and<br />
on the Epson store. <strong>The</strong> Expression ET-2700<br />
($279.99 (ca. €237.72) MSRP) will be available<br />
online only.<br />
All seven printers feature a two-year limited<br />
warranty with registration.<br />
NORTH AMERICA MPS, HP Partner, SaaS<br />
MPS Monitor announces new SaaS solution<br />
MPS Monitor has revealed the launch of a new SaaS version that allows HP Partners to make the most of HP Smart Devices Services<br />
platform.<br />
According to MPS Monitor, the MPS Monitor<br />
for HP Smart Device Services (MPS Monitor<br />
SDS) is now available to the HP Partners<br />
ecosystem worldwide and provides a “new,<br />
self-consistent SaaS (Software-as-a-Service)<br />
solution that allows users to access all the<br />
functions of the HP SDS platform easily and<br />
immediately.”<br />
<strong>The</strong> solution “is specifically designed for<br />
HP Partners who wish to leverage<br />
immediately all the financial and operating<br />
advantages offered by HP Smart Device<br />
Services (SDS), but aren’t willing to adopt a<br />
new monitoring solution for their Managed<br />
Print Services environment.<br />
<strong>The</strong> MPS Monitor SDS solution “allows HP<br />
Partners to start providing HP SDS services<br />
to customers straight away. Partners will have<br />
exclusive access to the SaaS features<br />
provided by HP through a dedicated Portal<br />
and specific cost-effective subscriptions that<br />
are extremely easy and fast to activate. Using<br />
HP SDS SaaS features is simple and<br />
straightforward, and does not require<br />
specific skills or training.”<br />
HP Partners can access MPS Monitor SDS<br />
by choosing from 7 different subscriptions<br />
including a free version.<br />
MPS Monitor is “fully integrated with HP<br />
SDS services and with the HP JetAdvantage<br />
Management platform since April 2017. This<br />
integration is already active for over 220<br />
customers and manages over 2,000 devices.<br />
It was made possible by the close partnership<br />
between HP and Oberon Service, Solution<br />
Developer and Partner of HP JetAdvantage,<br />
and sister company of MPS Monitor Srl.”<br />
“Many HP Partners have already chosen<br />
MPS Monitor to provide the new HP SDS<br />
support services for the latest generations of<br />
HP printers. Thanks to SDS, they obtain<br />
significant savings whilst improving service<br />
levels”, says Nicola De Blasi, CEO of MPS<br />
Monitor Srl. “With this new SaaS version, all<br />
HP Partners can make the most of these<br />
advantages straight away, cost-effectively and<br />
without any negative impact on their<br />
business processes”.<br />
“MPS Monitor SDS allows us to meet the<br />
needs of the HP Partners who, although they<br />
want to offer SDS services to their customers<br />
using the necessary management software<br />
features, are not looking for a complete<br />
Managed Print Services platform”, underlines<br />
Giorgio Gesi, CEO of Oberon Service.<br />
“Thanks to our close collaboration with HP,<br />
we have been among the first to allow<br />
integration of MPS Monitor with HP<br />
JetAdvantage Management. <strong>The</strong> new version<br />
of MPS Monitor SDS highlights our ability<br />
to meet the specific needs of each partner<br />
and thus better serve the entire ecosystem of<br />
HP Partners”.<br />
THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017<br />
51
To advertise here<br />
Call: 01993 899800<br />
or email: info@therecycler.com<br />
marketplace<br />
John Marshall<br />
Graduate of <strong>The</strong> Royal Institute of Chemistry (GRIC)<br />
Master of Science - Colloids and Surface Chemistry -<br />
University of Bristol<br />
Consultant in toner development<br />
and production technologies.<br />
Contact: Jmowries@aol.com<br />
or +44 (0)7771 788 250<br />
52 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017
marketplace<br />
To advertise here<br />
Call: 01993 899800<br />
or email: info@therecycler.com<br />
ETIRA: Working for all<br />
remanufacturers and partners<br />
Meeting new clients and partners at our network meetings!<br />
A strong fight against clever chips, unfair patents,<br />
waste transport rules etc.!<br />
PR-work to tell the world about remanufactured cartridges<br />
and why they are good for both consumers and the<br />
environment!<br />
Promotion of top-quality remanufacturing<br />
(standardisation)!<br />
Join our business Code of Conduct, and<br />
sell more cartridges thanks to our logo!<br />
Meeting 60 top remanufacturers already<br />
member of ETIRA...........<br />
ABOUT ETIRA<br />
ETIRA is the European trade<br />
association for the inkjet and<br />
toner cartridge remanufacturing<br />
industry, and represents the<br />
interests of remanufacturers and<br />
suppliers, as well as compatibles<br />
manufacturers and more.<br />
Created in 2003, it is the<br />
recognised industry body for all<br />
topics affecting this industry. By<br />
joining ETIRA, you will be part of an<br />
association working on important<br />
topics like quality, standardisation,<br />
legal and regulatory issues, public<br />
relations, and member contact<br />
platforms.<br />
Membership fees are very<br />
reasonable and reflect your<br />
annual turnover, act today.<br />
ETIRA brings the remanufacturing Industry together. Be part of the family!<br />
Grieglaan 7 • 4837 CB Breda • <strong>The</strong> Netherlands<br />
Tel: + 31 6 414 614 63 • Fax: + 31 76 564 04 51 info@etira.org<br />
www.etira.org<br />
THE RECYCLER • ISSUE 299 • OCTOBER 2017 53
Get in touch with us about news or features at news@therecycler.com<br />
THE RECYCLER - ISSN 2045-2047 (Print)<br />
DECEMBER 2017 EDITION<br />
<strong>301</strong> PUBLISHED<br />
22 November 2017<br />
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54 THE RECYCLER • ISSUE <strong>301</strong> • DECEMBER 2017