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The BusinessDay CEO Magazine December 2017

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<strong>The</strong> <strong>BusinessDay</strong> <strong>CEO</strong>, Dec <strong>2017</strong> | 22<br />

5. Defining your brand voice:<br />

Your clients are naturally drawn to the<br />

experience your brand provides as well<br />

as the way your brand makes them feel.<br />

Think about it, the last time you went to<br />

your favorite perfume or shoe shop, how<br />

was that experience for you…awesome I<br />

guess! In that same spirit think about how<br />

you want to delight and engage your<br />

audience…will you do that in your<br />

message, your logo, the words you use,<br />

the freebies you give them, the promise<br />

land you are taking them to, your colors,<br />

your genuine empathy and care for their<br />

needs and everything in between.I will<br />

leave you with these words by Walt<br />

Disney.<br />

“People spend money<br />

when and where they feel good” -<br />

Walt Disney

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