Business publication focused on evolving your business needs.

Honoring our


Agape Love

Do more

than exist

with So


Upward Performance 2018



5 | Can you handle the truth

14 | Agape Love

15 | The Truth

16 | The mental health in HR

29 | Meet the team

In Every Issue

9 | Military Recognition

12 | Ask the therapist

11 | Amplified

3 | Women Leaders Rock

17 | Book spotlight

32 | Brainteaser

Page 31

Upward Performance 2018 2

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Upward Performance 2018 3

Can you handle

“The Truth”

By Nikita Lawrence

The Wealth Success Leadership Strategist

Oftentimes it can be a rather daunting task to candidly share our

unvarnished truth about a given subject, project, employee, or

supervisor when called upon for our thoughts or feedback in the

workplace, or as leaders, in a round table discussion. In the wake of

restructuring, downsizing, and outsourcing, the last thing you want to

do is “ruffle any feathers”, right? A million hypothetical questions may

quickly swarm through your mind at about a hundred miles per

second until you finally work up the courage to delightfully refrain

from giving your true feedback. You know, the flavorful insight that

you share at the dinner table with your spouse, or what you share

with your girlfriend over drinks after a rough day at work. You may be

thinking to yourself, when your boss is asking for your thoughts, he or

she doesn’t really, really, want my unvarnished truth, right?

How do you say with the utmost political correctness the last year has

been dreadful? Is there a proper term to use that would sound more

tactful than dreadful? Perhaps challenging would much better

suffice? Yes, challenging sounds much more acceptable than dreadful,

awful, horrific, or any other words that may have truly come to mind.

Upward Performance 2018 4

What are the risks of being “too honest”? What if the tables turn on

you? What if you then become the source of scrutiny? What if your

boss who you feel already doesn’t really like you, grows to like you a

lot less as a result? What about your own past mistakes or failures?

What if you get fired for giving negative feedback? And the list can

go on, and on, and on.

Let’s pause for a second, and let me ask you a question. Can you

handle the truth? Can you handle hearing the truth? What’s

interesting about the word truth is that one person’s truth, based on

their values, morals, experiences, vision, education, and

environment may not be factual or even remotely true for someone

else. Are you perhaps uncomfortable with having a courageous

conversation because you aren’t confident in your value or insight as

a person?

Upward Performance 2018 5

Are you insecure in your position or perspective because it’s maybe

a little skewed based on your own slight emotionalism? Could it be

you are uncomfortable having a courageous conversation because

you also really would rather not be on the receiving end of

feedback? Maybe? Maybe not.

Many have heard it said, feedback is a gift. But how really does it

transform from drab criticism into a beautifully packaged gift that

makes you feel warm and fuzzy on the inside?

Feedback is defined by Oxford Dictionaries as “Information about

reactions to a product, a person’s performance of a task, etc. which

is used as a basis for improvement.” So, what does this mean? I

believe it means we only will grow to the degree that we can

effectively evaluate, adjust, improve, maintain, and then reevaluate,

repeatedly. Feedback is an essential aspect of growth.

When feedback is provided in a manner that is not honorable or

respectful, it will not accomplish the goal of “improvement”. When

it is delivered with dignity, honor, and respect, it will challenge the

individual to progress and grow, results that will yield much

appreciation and gratitude.

Upward Performance 2018 6

It is often when we grow, we will

experience a few growing pains. As

we shed of our comfortable shells to

become our better and best selves,

there are habits, thoughts and old

perspectives, that we must leave

behind as we embrace the new

opportunity that eagerly awaits.

It may not always feel good, but we

must have assurance it’s working

together for our good.

The next time that you are called

upon to provide or receive feedback

just remember, all beautiful flowers

begin as tiny ordinary seeds in the

soil, and with the right

ingredients (water, sunlight, climate) blossom into amazing creations

that smile and make us feel warm and fuzzy inside. The same is true

for fruit that grows. The same is true for you! Embrace your journey

into the Amazing Creation you were born to become.

About the author: Nikita Lawrence, The Wealth Success Leadership

Strategist, Team Synergy Expert, and Executive President of the

Wealth Success Chamber Enterprises LLC is a certified speaker,

teacher, coach, and International Best-Selling Author of The Secret

of the Wealth Success Chamber. As a highly desirable leadership

expert and Women in Leadership Advocate, she is a thought leader

and mentor to many. Connect via www.wealthsuccesschamber.com

or www.instagram.com/wsl_strategist


https://en.oxforddictionaries.com/definition/feedback Lawrence, Nikita. The Secret of the Wealth Success Chamber. April 2017.

Upward Performance 2018 7

Honoring Military Service Members

“ We are publicly demonstrating with every publication our

appreciation for the sacrifices and successes made by our past

and present service members – Jennifer Logan”

A message from the

founder, Jennifer Logan

We are asking you to help us

in honoring, remembering,

recognizing and appreciating

those who have served and

those now serving. Send your

submission to:


Upward Performance 2018 8

January 2018

Military Service Member Spotlight


Chief Master Sergeant Kevin Louis Danley began his military career in 1989

when he entered the United States Air Force. After completion of Basic

Military Training (BMT) and the Security Police Academy at Lackland Air

Force Base (AFB), M-60 Machine Gun School at Camp Bullis, TX and Air

Base Ground Defense at Fort Dix, NJ, he was assigned to the 39th Security

Police Flight at Incirlik Air Base (AB), Turkey. He performed duties such as

entry control, protection of nuclear weapons and the defense of personnel,

equipment and resources from hostile forces. Chief Danley participated in




In 1996, Chief Danley became a member of the Oklahoma Air National Guard

where he served as a Personnel Specialist and retainer. He went on to serve

in those same capacities as a member of the Maryland Air National Guard. In

1999, Chief Danley was assigned to the National Guard Bureau where he

served in several capacities within Recruiting and Retention until he departed

in 2011 for his assignment with the New Jersey Air National Guard as Force

Support Squadron (FSS) Superintendent for the 108th Wing, Joint Base

McGuire-Dix-Lakehurst, New Jersey Air National Guard. Chief Danley retired

1 July 2015.


1994 Airman Leadership School, Tinker AFB, Oklahoma

1999 Associates in Applied Science, Criminal Justice, CC of the Air Force

1999 Basic Instructors Course, McGhee-Tyson ANGB, Tennessee

2000 Noncommissioned Officer Academy, McGuire AFB, New Jersey

2002 BS in Business Management, National-Louis University, Evanston, Illinois

2004 Associates in Applied Science, HR Management, CC of the Air Force

2006 USAF Senior Noncommissioned Officer Academy, Correspondence

2008 Diversity Champions Workshop, Little Rock, Arkansas

2009 ANG Leadership Challenge Program-I, Quonset, Rhode Island

2010 Senior Enlisted Joint Professional Military Education Course, National

Defense University

2012 Chief Master Sergeant’s Executive Course, Arlington, Virginia

2012 ANG Leadership Challenge Program-II, Westampton, New Jersey

2013 Gettysburg Leadership Experience, Gettysburg, PA

2014 MBA, Strayer University, Herndon, Virginia

2014 Professional Manager Certification, CC of the Air Force


Meritorious Service Medal with one oak leaf cluster

Air Force Commendation Medal with two oak leaf clusters

Air Force Achievement Medal with one oak leaf cluster

Joint Meritorious Unit Award

AF Outstanding Unit Award with one oak leaf cluster

AF Organizational Excellence Award with one oak leaf cluster

Air Reserve Forces Meritorious Service Medal with four oak leaf


National Defense Service Medal with one bronze star

Southwest Asia Service Medal with two bronze stars

Global War on Terrorism Service Medal

Humanitarian Service Medal with one bronze star

AF Overseas Ribbon Short

AF Recruiter Ribbon with one oak leaf cluster

USAF NCO PME Graduate Ribbon with one oak leaf cluster

Small Arms Expert Marksmanship Ribbon with one bronze star


New Jersey Commendation Medal

New Jersey Good Conduct Ribbon

New Jersey Merit Award Ribbon with three devices

New Jersey State Service Ribbon

New Jersey Governor’s Unit Award Ribbon

Support this Veteran owned business: http://www.mariescafe45.com/

Contact information: https://www.linkedin.com/in/kevin-danley-mba-412b3119/

Upward Performance 2018 9

Do more of what

makes you happy!

Upward Performance 2018 10

Watch the video at


Contact us via:


Do more

than exist!

Upward Performance 2018 11

Well Balanced Moms Have More Fun

-Etienne Logan II, MSW, CSAC, CP

Let me ask you… When was the last time you had lunch with some girlfriends, or went on a

girl’s night out? When was the last time you went on a romantic weekend getaway with your

spouse? If you can’t remember, we must talk.

It’s so easy to fall into the mommy guilt trap. We feel guilty if we take time for ourselves, so

we end up taking care of everyone in the family but us. It’s easy to lose ourselves in the quest

to become Super-Mom. Along the way we get stressed out and aggravated. It’s important to

do something just for us to stay balanced moms. Here are some ways for you to get started on

your journey to rediscover YOU.

Get together with some girlfriends. One of the best ways to rediscover yourself is to spend

some time with your girlfriends each week. Have lunch together, go to the movies to watch

the latest chick flick, or plan a girl’s night out every occasionally.

If you are having a bad day, call one of your girlfriends to vent, or just chat. You’ll be surprised

how much better you feel and how it puts things back in perspective that seemed like the end

of the world a few minutes ago.

Spend a romantic weekend with your spouse – anywhere but at home. Go away for a

romantic weekend with your spouse a few times a year. Rekindle your passion for each other

and fall in love again, instead of being just partners in dealing with the everyday “stuff’

involved in raising kids.

Go on a date every week. Get a sitter once a week and go on a date with your significant

other. Spend some time reconnecting with each other. If you have an activity that you both

enjoy, take a class together.

Upward Performance 2018 12

Pamper Yourself. Do something every week to pamper yourself. Go get a new haircut. Visit your

favorite nail saloon for a manicure, pedicure or to get your nails done. Call your favorite day spa

and schedule a facial. Get a massage.

If you are on a budget, pamper yourself at home. Send Dad and the kids to the park. Take a hot

bubble bath and paint you toenails. Honey makes a quick facial. Place a cloth in warm water and

apply to your face to open the pores. Smear on honey, and leave on for 15 to 30 minutes. Rinse

off with warm water.

Don’t feel guilty about taking time for yourself a few times a week. Your kids will appreciate it

when they get a balanced and fun mom in return. You will be more relaxed, happier and be able

to enjoy your family. After all, that’s why you had kids in the first place, didn’t you?

Ask the Therapist

Mr. Etienne Logan II, MSW, CSAC, CP

Have a question to ask the therapist? E-

mail: info@upwardperformance.com

Upward Performance 2018 13

Donnica Weathers Crossland

God’s LOVE – Agape

As we have entered into a new

year let’s show more of God’s love

to one another. It’s easy to love

those close to us, but can you love

that person that you know has

done you wrong? The bible says

love your enemies…try it you

might just make their day!

God’s LOVE


• His love is unconditional & holy

• He loves more than anyone can love

• He forgives, He grants, He blesses us

• His blessings have no limits

• His love is so powerful that heart & mind gets peace & joy

• He always listens & never ignores

• He never lets you down, never returns your prayer back

• God’s love can never be summed up in words or feelings

• It’s the best gift anyone can ever get

Upward Performance 2018 14

Upward Performance 2018 15

The Mental

Health in



As HR professionals, we encounter many

mental health issues that sometimes we are

not equipped with the tools to be of real

assistance. The fact of the matter is that we

are equipped if we are truly in the human

aspect of Human Resources. Please let me


We spend many times assisting managers

with writing employees up on seemingly

frivolous occurrences such as attendance.

Instead we should focus on the mental health

of the employee and why the occurrence is

happening in the first place. Let’s face it,

people have lives when they clock out.

Sometimes it is difficult to separate home and

work. Unbeknownst to us, our female

employees sometime deal with domestic

abuse and or male employees are faced with

marital troubles. These instances can have an

impact on attendance as well as being able to

perform the essential functions of the job

hired to do. So how does it in a resource

transform into a mental health professional

within an eight hour day or 40 hour week?

We perform these miracles by tapping into

the humanistic part of our position and our

talent. When we realize someone is hurting,

do we not want to assist them with their

pain? Of course we do. I think it’s our

responsibility as professionals to not assume

the worst but to find out the source of the


Monica Adams Pennywell

We accomplish getting to the source of

the problem by asking questions,

listening and above all being a human

being. Sometimes we neglect our

responsibility as human resources

professionals by looking at the bottom

line and not realizing if the employee

base is not happy and mentally sound,

productivity suffers and the company

ends up wasting recruiting dollars on

recruiting when we could have solved

the problem internally in the first place

by utilizing our talents of counseling and

relating to our employees as opposed to

taking the easy way out and terminating

the employee. Our employees are our

most valuable asset and investment .

We should encourage our mangers to

treat our employees as such. It takes

money to recruit , train and pay benefits

to an employee. This cycle is wasteful

management and shows lack of respect

to the company’s core values. We

should encourage better mental health

awareness and exercise better fiscal

judgment as Human Resources


Monica Adams Pennywell

Upward Performance 2018 16



A quiet bookworm, Tangela

Holloway has always been content

working at her an independent

bookstore in the sleepy little town of

Eufaula, Alabama. But lately, Tangie

discovers that she’s bored and

frustrated, especially since the man

she’s been dating for two years

seems to care more about his

business than he does her. When

Reese Turner rides into town on his

Harley, Tangie’s heart feels like it’s

beating for the first time. She not

only sees the most exciting man

she’s ever met, but also a chance to

experience something other than

backyard BBQs and fishing at the


After ending a drama-filled

relationship with a high-maintenance

fashion model, Reese wants nothing

more than to make a road trip to

Florida with his motorcycle club.

Never did he expect a quick stop at

a small town bookstore would

introduce him to a shy bookworm

who makes him re-think his vow to

remain single and unattached.

Upward Performance 2018 17

Kindle - https://www.amazon.com/dp/B072R147RV

Nook - http://bit.ly/2twWU9M

Paperback - https://www.createspace.com/7262080

Amazon UK - https://www.amazon.co.uk/dp/B072R147RV

Three traits

that leaders

need to

develop to be

successful in

the modern


For many years, social scientists have studied leadership and the

qualities that make leaders efficient. Because of these studies, there

are known leadership traits that make successful leaders. Is it intellect?

Not truly, because if that were the situation then all doctors, lawyers,

and engineers, would be great leaders by now. Here are some

significant merits that every good leader ought to possess.


What you want to accomplish may seem clear in your head, but if

you're trying to clarify it to somebody else and you're met with a blank

expression, that’s when you know there is a problem. If this has

happened to you, then you might want to perfect your skills of

communication. It is critical to be in a position to describe what you

want to be done in a brief and clear way. You can’t work towards the

same goal if you are not in a position to communicate your vision to

your team.

Training of new associates and forming a dynamic work atmosphere

depends on fine lines of communication. Your team will learn to trust

and count on you if you make a point of talking to them on a daily basis

and make yourself physically available for important discussions.

Upward Performance 2018 18

Positive attitude

Do you want to keep your group energetic and interested in company

progression? This can be achieved by providing refreshments such as

coffee, apples, oranges, bananas or almonds occasionally in the office.

Keep in mind that everybody on your team is an individual.

Project confidence when interacting with the team. Your high-energy

will easily transfer onto those you work with. Your attitude set the

mood and it is contagious.

If you have a team that is feeling happy and upbeat, the probability is

that they won't mind working that overtime to devote their best work

to the brand.


Human beings are not all the

same, a basic concept that is

often overlooked. There are

alternate personality traits,

language barriers, different

education backgrounds,

cultural perspectives, and

different value systems that

significantly affect how

information is handled and


Some people work well under stress; others don’t. It is important as a

leader to have the ability to improve your approach to every

individual, centered on the condition at hand. Your capability of

executing this concept will play a huge role in your ability to get the

best work out of your team and other partners along the journey.

Jennifer Logan, Founder of Upward Performance, LLC

Upward Performance 2018 19

-Sandi Hawkes





Time is something many of us take for granted. As busy entrepreneurs we are

constantly managing interruptions in our day. We must constantly strive to

focus and stick to the daily plan to achieve those goals. We must wisely

manage and use the precious hours in each day to be productive and achieve

our goals.

One of the biggest distractions and time drains can be social media, if not

used properly. It is a great asset to promote our businesses, products and

services, yet it can become a “black hole” shifting our attention to things that

don’t get us to our daily goals. The other distractions can be email and

browsing the web. These are essential tools for learning and managing our

businesses, but we must set time blocks to use them. One very effective

browser tool tracker is https://www.rescuetime.com/. I tried a trial for one

month and was shocked at the analytics that made me realize the exact

percentage of time I spent on tasks that were not delivering the intended

results – profits. RescueTime helps you understand your daily habits so you

can focus and be more productive and who doesn’t want that?

It tracks time spent on applications and websites to give you an accurate

picture of your day and generates detailed data and reports based on your

daily activity. They also offer a product for organizations:

https://www.rescuetime.com/orgs. We are all being tracked by search

engines, but I believe this is a tool well worth trying for free or the premium

version with a 14-day free trial.

Upward Performance 2018 20

Listed below are some premium features that busy entrepreneurs may find


• Track time away from the computer

(meetings, phone calls, etc...)?

• Get alerts when you achieve your daily goals?

• Block distracting websites to stay focused?

• Keep a log of your daily accomplishments?

• More detailed reports and filters?

• Faster data processing?

• 14-day free trial?

• Unlimited report history

To install RescueTime follow the site directions to download and install the

executable file. As a current free user, here are my stats for 11-27-17. The total

time logged below shows previous use which can be disabled at any time. The

uncomfortable transparent truth was I wasted a whopping 63 hours on

distractions! That’s time I can never recover. I highly recommend this

accountability partner to keep you on track if you find yourself a victim of


As my mother used to say, “Get up on time, don’t let it get up on


Total Time Logged



That's 5 days

2 hours

51 minutes

and 37 seconds!

Total Productive Time38h 38m

Total Distracting Time63h

Upward Performance 2018 21

Upward Performance 2018 22

Photographer: JD Mason

Upward Performance 2018 23

Seeking co-authors

Email: info@upwardperformance.com

For details

Upward Performance 2018 24

Upward Performance 2018 25

Upward Performance 2018 26

Strategy Marketing Sales


Upward Performance 2018 27

Resume and Cover Letter

Interview preparation

Virtual HR Generalist on demand

Job Description creation

Evaluation creation

Recruitment flyers

Orientation playbook

I-9 Administration

Reference check services

Interview and prescreening services

Policy and procedure crafting

Job Offer

Virtual Leadership classes

Job elimination guidance- HR

Visit us www.upwardperformance.com

Upward Performance 2018 28

Meet Our


Military Ambassador

Donald Robinson

Technology Expert

Jayla Logan

Sales Ambassador

TeJuana Mendoza


Alec Saunders

Article Contributor

Sandi Hawkes


Jennifer Logan

Article contributor

Donnica Weathers Crossland

Human Resource Expert

Monica Adams Pennywell

Human Resource Consultant

Asharae Saahir

Health and Wellness Director

Etienne Logan II

Upward Performance 2018 29

No More



Upward Performance 2018 30

To influence the people in

the world you need to be

yourself and not just like

everyone else!


Upward Performance 2018 31

Found on brainteaser.com

1)You are driving a bus. At the first

stop, two women get on. The

second stop, three men get on and

one woman gets off. At the third

stop, three kids and their mom get

on, and a man gets off. The bus is

grey, and it is raining outside. What

color is the bus driver’s hair?

2)A plane crashes on the border of

the U.S. and Canada. Where do they

bury the survivors?

1. Whatever color your hair is! Remember, you are the bus driver!

2. You do not bury the SURVIVORS!

Upward Performance 2018 32

Watch the video at



Upward Performance 2018 33

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