Travel & Hospitality Awards | Americas 2017 | www.thawards.com

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TRAVEL & HOSPITALITY

2017 AWARDS

AMERICAS

Awards Guide

2017


Contents

6

Editors Letter

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7

Meet the team

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8 – 17

Judging Criteria

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18 – 21

Road Trip USA

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22 – 25

Top 10 Things in Costa Rica

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26 – 27

Bahamas: A Hidden Gem

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28-69

Introducing the Winners

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78-87

Full Winners List

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Image: Mukesh Jain

2 3


EDITOR’S LETTER

Spreading across two continents and more than a dozen

countries, Americas is indeed a land with huge variety

in cultures and traditions as well as landscapes. From

the ice-capped peaks of Canada to the sunny beaches

of Brazil, from the vast metropolises of United States

of America to the natural retreats of the Bahamas, this

region has a lot to offer to the world. Whether you’re

looking for a laid back vacation by the beach or an

adventure-filled, adrenaline-fueled trip, you can find it

all in Americas.

In this edition, you’ll find a list of hotel and tour

operator winners along with their profiles like St. Regis

in the metropolis of New York, unique retreats like

Sivananda Ashram Yoga Retreat in the Bahamas and

expedition specialists like Alpaca Expeditions in Peru.

Over the past year, our researchers have strived hard

and the judges have worked tirelessly to come up with

our finalists and I would like to take this opportunity to

thank and congratulate them all for their efforts. As for

you, our dear readers, I welcome you to read this issue

of Americas Magazine and wish you a fruitful and blissful

stay on your visit to the Americas.

Thomas Lance

EDITOR-IN-CHIEF

Image: Timothy Ries

TEAM

Dennis Mayhew

CEO

Raja Kamran

MANAGING DIRECTOR

Katherine Lozell

EDITOR-IN-CHIEF

Marcs Bacera

ART DIRECTOR

Craig Alexander

AWARDS DIRECTOR

Zoe Watkins

DIRECTOR OF MARKETING

Mark Tierney

DIRECTOR OF SALES

Emma Jade

Jacqui Irvine

Joseph Wilton

SENIOR WRITERS

Antoine Jackson

Dave Chen

SENIOR DESIGNERS

Stanley Lucas

Brian Anson

Zack Ford

Peter Clement

Lindsay Evans

AWARDS MANAGERS

Ben Chase

ACCOUNTS MANAGER

Costin Marcel

Sarah Patel

RESEARCH MANAGERS

Harry Singh

CREDIT CONTROLLER

4 5


CRITERIA

Services

Excellence in Service is an important category, as customer service can often

be responsible for having guests return year after year. We look for the hotels

and tour operators that go out of their way to please their guests, those that

provide a personal level of service and take the time to get to know each visitor

so that they might anticipate their every need. This can be something as simple

as a 24-hour concierge desk, a hotel manager who offers a personal greeting

or a tour guide who is happy to create bespoke private tours – but whatever

it is, we are always pleased when we encounter staff that have been trained in

the art of customer satisfaction.

6 7


Style & Design

It is no question that style and design plays a big part in selecting our awards

shortlist. A guest will form an opinion about a hotel as soon as they arrive so

it is important to us that all our winners make those first impressions count.

We’re certainly not partial to a particular period of architecture – but whether

we’re judging a gothic castle or an environmentally friendly lodge, the criteria

remains the same. We consider factors such as architectural features, use of

materials, creation of spaces, décor and the overall feel. We love it when we

find a hotel that tells a story though its design and construction, or offers a

design that is sympathetic to the natural surroundings of its location.

Local Knowlege

Knowledge of the local area is essential for any organization, be it a hotel or

a tour operator. The quality of services takes a great hit when the quality of

this element is not up to the mark. Quite a few of our winners in this category

are because they have displayed excellent knowledge about the surrounding

areas. The criteria for a hotel is slightly lenient compared to a tour operator,

as the latter is expected to have thorough knowledge of the area in order to

provide good services.

8 9


Facilities

Award-winning guest rooms come in all shapes and sizes, but they all have

one thing in common – a home-away-from-home feel. The comfort of the

facilities on offer are of vital importance; we look for luxurious linens, stylish

bathrooms and a coordinated colour scheme that work together to create

a cohesive sense of relaxation. Additional touches, such as complimentary

toiletries, free wi-fi or tea and coffee making facilities are always a bonus in

making us feel welcome. We’re always impressed to find hotel rooms that

embrace technology and offer amenities like tablets or smart thermostat

systems, but this does not always necessarily trump the traditional – four poster

beds, ornate fireplaces or antique furniture can add a touch of decadence to a

hotel stay.

Marketing

In today’s modern age, a hotel or tour operator cannot rely on word of mouth

to get their message out into the world. As social media has become a vital

part of everyday life, we like to see companies that go the extra mile to engage

with their guests, both past and future. Attractive and informative websites

and engaging and honest content and what we look for when judging a

company’s use of marketing; how well they display their services, how up-todate

their content is, how well they get their brand message across, and, most

importantly, how well their marketing can tempt us to go and see what they

have to offer for ourselves.

10 11


Diversity

Diversity is one important aspect that needs to be taken into consideration

when in the travel and hospitality industry. It is essential to have staff that has

varying diversity to ensure that the organization can properly connect with

their guests. Diversity is taken into account in terms of gender, nationality as

well as languages spoken among other factors. Not only do we take the diversity

of the staff into account but even that of the facilities and services offered; a

hotel or tour operator providing a better range of services is preferred over

those that do not.

Location

Location is one of the most important factors, but also one of the most subjective,

as the ‘ideal’ is very much determined by the type of visitor and the type of

hotel itself. However, there a few factors we take into consideration when

determining the winners of location-based awards. The first is convenience;

that is, hotels that are easy to travel to. Many of our winners in this category

are in convenient locations, such as adjacent to airports, close to beaches or

found in the heart of easy-to-navigate cities. We are always impressed when

hotels go the extra mile to take the hassle out of traveling and offer such

additional services as airport shuttles or car hire services. However, we’re

always excited to come across a hotel that is, to use a familiar phrase, off-thebeaten-track.

A hotel that can offer something a little different, in terms of

natural surroundings, can make the difference between a good holiday and an

incredible one.

12 13


Customer Reviews

What better way is there to know about an organization than by getting first

hand reviews? Customers are the best judges of any service out there as they

are the ones who experience them and can assess whether they were up to the

mark or not. Considering reviews from hundreds of customers gives us a fair

idea about the general pros and cons of any organization and also gives us

valuable inputs for the other criteria as well.

Industry Knowledge

It is of prime importance that an organization has thorough industry

knowledge. Without knowing the nit-bits of the industry, it is difficult to

flourish and provide services which are a class apart. Before any organization

ventures into the industry, it is essential that they know how the industry is

moving and how they should make changes to their methodologies in order to

remain relevant and also be a top-performing organization.

14 15


Road Trip USA

The United States of America is a country that is as

big as continents themselves. From vast grasslands

to high peaks, this country has got it all. A long and

wide network of straight roads connects this beautiful

country and makes it a haven for road-trip lovers.

Driving across country is not only a way to discover the

changing land and people but it also gives you insight

and helps you discover yourself. Here are some of the

finest routes in USA to undertake road trips.

Image by: Jon Flobrant

2. Route 66

4. The Loneliest Road, Highway 50

5. US Route 1 through Florida Keys

1. California State Route 1

This easy yet exciting route between Dana

Point and Leggett in California’s Redwood

country is among the finest roads to drive

on. Whether it is summer or winter, this road

will never disappoint you. Some amazing

sites that you get to see while on this route

include greater Los Angeles, Santa Monica,

Malibu and Big Sur.

When we are talking about road trips, how

can we forget Route 66? Built way back in

1926, this route stretches for more than 2400

miles right from Chicago to Santa Monica.

This 2-lane highway is old and that’s what

makes it a unique road to travel on. This is

one route that has been shown in various

movies and one you cannot miss.

3. Highway 61

Yet another great route to travel on with your

friends or family, the Highway 61 stretches

across 1400 miles and is a relatively a straight

road that permits a very smooth driving experience.

Connecting New Orleans to Wyoming,

this route almost follows the course

of the Mississippi River and gives spectacular

views of the river nearly throughout the journey.

A great album to listen to while driving

on this route would be Bob Dylan’s Highway

61 Revisited, named after this very road!

Winding through the barren lands of Nevada,

Highway 50 has earned this nickname

thanks to the largely uninhabited region that

it runs through. The only things that give you

company on this route are the mountains

and the pine forest that pass by. What better

way can there be to discover yourself than

a long drive on this route all by yourself with

nothing but nature to give you company?

The part of the US Route 1 Highway running

through the Florida Keys is one of the most

beautiful roads to drive on. Most of this route

runs parallel to the ocean and gives you

some spectacular views of the infinite blue.

This is a sort of an island hopping highway

where you can go from one key to another

with Gulf of Mexico on one side and the Atlantic

Ocean on the other. The most beautiful

route on this Highway is definitely the

Seven Mile Bridge which is built entirely over

water.

6. Blue Ridge Parkway

The Blue Ridge Parkway is not only a highway

but also one of America’s longest linear

parks. Running for nearly 469 miles, this

route gives you some spectacular views of

the Blue Ridge Mountains and links the Shenandoah

National Park to the great Smoky

Mountains National Park. This is your chance

to drive among lush vegetation including

major trees like Oak, Hickory and Tulip. If

you’re a nature lover, this is one road trip you

must not miss.

16 17


Road Trip USA

The United States of America is a country that is as

big as continents themselves. From vast grasslands

to high peaks, this country has got it all. A long and

wide network of straight roads connects this beautiful

country and makes it a haven for road-trip lovers.

Driving across country is not only a way to discover the

changing land and people but it also gives you insight

and helps you discover yourself. Here are some of the

finest routes in USA to undertake road trips.

Image Image by: Igor by: Ovsyannykov

Jobair Jaber

7. Skyline Drive

This 105-mile long road trip route runs through

the Shenandoah National Park in the Blue

Ridge Mountains of Virginia. For nature lovers,

there is no route that can match the

views of this one. If you’re looking to hike

through the park, this route gives you access

to many trails like the Appalachian Trail.

If you wish to go biking or horseback riding,

then this is the road for you! The road maybe

just two lanes wide, but is the best way to

discover this park.

8. Route 17 through Monument Valley

This road passes through some of the most

magnificent rock formations you’ll ever see

- The Grand Canyon. A drive through this

valley will give you some of the most splendid

views and will always make you crave

for the route to be longer. The road finally

curves through the buttes and tabletops on

the border of Arizona and Utah border. This

is one route that all adventure junkies must

drive on.

9. US Route 20

This is the longest road in the country and

runs for a staggering distance of 3365 miles

from Oregon to Boston with a break at the

Yellowstone National Park. This is one route

you can go on with your friends or family for

a cross-country road trip. From the western

end of the country to the eastern region, this

is your chance to see the entire landscape

change in front of your eyes in just 2 days!

Road trips are known to be a great form of

unwinding and rejuvenation and must be

experienced by one and all. Whether you

head out as an individual or as a group,

these trips are just as much fun, especially in

a country like USA.

18 19


Top 10 Things

in Costa Rica

The Republic of Costa Rica is a tiny country

linking North American Continent to the South

American one. This beautiful country has

developed well in the past few decades and

yet there is a lot that hasn’t been explored in

the tourism sector. This relatively untouched

tourist destination has lots to offer. Here are the

top 10 things to do when you visit Costa Rica.

Image by: Delfi De La Rua

1. Arenal Volcano

2. Parque Nacional Manuel Antonio

4. Nicoya Peninsula

5. Guanacaste

One of the most active volcanoes in the

world, the Arenal Volcano is more than 5000

feet high. Though eruptions have stopped

since 7 years now, this mountain still remains

one of the most popular landmarks in the

country and rises above various towns around

like La Fortuna. The region surrounding this

volcano is a vast national park that is dotted

with many natural hot springs thanks to the

volcanic activity.

The Manuel Antonio National Park is one of

the most famous national parks in the country

and here you can walk through the lush

cover of the forest and watch various species

of monkeys. You will also get an opportunity

to spot rare birds, camouflaged iguanas and

purple-and-orange crabs! The coastal end

of the park has some of the country’s most

beautiful beaches as well.

3. Monteverde and Santa Elena

This 80 mile long coastline of Costa Rica

boasts of tiny towns by quaint beaches.

This sandy coastline has a wide variety of

restaurants and hotels catering to tourists and

you can find colorful fish and turquoise waters

here which are ideal for surfing! These places

give you a chance to have a romantic sunset

walk with your partner on the soft sand of the

beaches. You could also visit Montezuma,

where you can find splendid waterfalls and

challenging waves for surfing!

The Gold Coast of Costa Rica is one of the

finest destinations in the country and is known

not only for its secluded beaches but also for

its dry and sunny savannahs. You can also

visit the Playa Carrillo Beach and the Santa

Rosa National Park, which is a UNESCO World

Heritage Site and encompasses the site of the

1856 Battle of Santa Rosa. If you’re looking for

some hot springs and volcanic activity, the

Rincon de la Vieja National Park is the place

you can go to.

These quaint towns are located right next

to the famous cloud forests of Costa Rica

where you can go trekking at high altitudes

and enjoy the scenic views of the country

and mountain peaks below. These cloud

forests literally have a thick cover of clouds

throughout the year and they are hotbeds

for biodiversity. So prepare yourself for finding

some unique species here!

6. Cerro Chirripo

Cerro Chirripo is the highest peak in the

country and by climbing to the summit of this

mountain, you can get panoramic views of

the Pacific Ocean and the Caribbean Sea

along with the towns and lush covers of the

country. This is the perfect place for trekking

enthusiasts as the trek to the top is an arduous

one but is equally rewarding too!

20 21


Top 10 Things

in Costa Rica

The Republic of Costa Rica is a tiny country

linking North American Continent to the South

American one. This beautiful country has

developed well in the past few decades and

yet there is a lot that hasn’t been explored in

the tourism sector. This relatively untouched

tourist destination has lots to offer. Here are the

top 10 things to do when you visit Costa Rica.

Image by: Javier Mazzeo

7. San Jose

8. Central Valley

9. Jaco

10. La Paz Waterfall Gardens

The capital of Costa Rica is a well-developed

city and you can use this as a central point

for your exploration of the country. From vast

government buildings to museums, you can

find all sorts of modern buildings here. You

can make a visit to the Jade Museum or the

Pre-Columbian Gold Museum and dive into

the history of the nation. The city also has a

thriving nightlife and all you need to do is

drive to Escazu to immerse yourself in its lively

atmosphere.

The Central Valley is known for its tranquil

lifestyle. However, there are some adrenalinefueled

sports like white-water rafting here that

will grab the attention of the adventure lover

in you. You could also head over to the tiny

town of Turrialba and have a cuppa Costa

Rican coffee and immerse yourself into its rich

aroma.

This is a beautiful coastal town dotted with

beachfront hotels and restaurants away

from the rainforests of Costa Rica. Here, you

could relax on the palm-lined beaches or

take your surfboard and ride on the crests of

waves! You could also head over to the Pura

Vida Gardens and Waterfalls to see colorful

birds and playful monkeys in the backdrop

of mountains. The city is also known for its

bustling nightlife.

The La Paz Waterfall literally means the

peace waterfall and it stays true to its

meaning. This rainforest remains peaceful

and is indeed a nature-lover’s paradise. With

creatures ranging from jaguars to spider

monkeys, this is one forest that you must visit

if you’re a wildlife lover. The garden consists

of five waterfalls and this is reason enough for

you to make a visit to this heaven on Earth.

Costa Rica has a lot to offer to the discerning

traveler and this is what makes it an attractive

tourist destination. From sprawling rainforests

to vast stretches of beaches to the buzzing

nightlife, this country has something to offer

to all!

22 23


Bahamas:

A Hidden Gem

Penang is a paradise for all food lovers and due

to its cultural and ethnic diversity, the food here

is assorted as well. The popular dishes here are

mainly from Chinese, Indian, Malaysian and Western

cuisines, many of which have been tweaked and

fused to create more innovative dishes. You can find

some of the most authentic dishes by the street here

and it is actually difficult to decide the ones that

stand out. If you’re heading to Penang, do go to the

streets and explore these fine dishes.

Image by: Recal Media

This tiny group of 700 islands, cays, and

islets in the Atlantic Ocean near United

States of America is indeed a paradise on

earth. The Bahamas remain a part of the

Commonwealth realm and thrive on tourism

and finance. The natural beauty of this

archipelago attract hundreds of thousands of

tourists from across the world here every year.

This paradisiacal group of islands is indeed a

gem hidden from the world which can only

be discovered on visiting. One of the most

popular of these is the Paradise Island, which

is mostly covered by the sprawling estate of

the 5-star Atlantis Resort. It is also home to one

of the most famous beaches in the nation,

Cabbage Beach.

Castaway Cay is yet another island that is

renowned as an exclusive port for Disney

Cruise Line ships. The beach of this island is

filled with tiny chalets and you could indulge

in parasailing and snorkeling here among

other activities. A visit to the Harbour Island

is a must when visiting Bahamas. You can

find pink sand beaches stretching along

its eastern shore and can also dive to the

outlying coral reefs like the Devil’s Backbone.

On the island of New Providence in the

capital city of Nassau is the Fort Fincastle

which was built way back in 1793 by Lord

Dunmore. You can see this paddle-steamer

shaped fort from the inside as well. Nassau

also houses Fort Charlotte which was built

by the British during the colonial-era and

is one of the many forts that dot the city’s

landscape. Every Boxing Day and New Year’s

Day, the Junkanoo Street Parade happens

in the capital, Nassau, with people dancing

to music with funky costumes of Akan origin.

If historical artefacts interest you, the Pirates

of Nassau Museum is the place you should

visit and dive into the city’s history as an 18th

century pirate base.

If you’re into diving, no trip to Bahamas can

be complete without a visit to the Dean’s

Blue Hole which is the second-deepest

known salt water blue hole in the world with

an entrance below the sea level. You can

plunge to a depth of 202 meters here next to

Long Island. You’ll also find a replica pirate

ship here.

Fancy some fishing? Elbow Cay is the perfect

place for you. This cay has crystal clear

waters and you could go snorkeling here or

even relax and enjoy some fishing! If you’re

a nature lover, the Lucayan National Park

on the Grand Bahama Island is the perfect

place for you. Here, you can walk through

the mangroves and even explore two caves

before reaching the Gold Rock Beach at the

end of the park.

If you’re staying at the Atlantis, you can visit

Aquaventure, the 141-acre water park where

you can slide on some crazy waterslides or

simply lay back in the lazy river. If you fancy

underwater life and are not comfortable with

diving or snorkeling, worry not as the Marine

Habitat aquarium at the Atlantis features over

250 species of marine life, including sharks

and stingrays!

Every island in Bahama is an untouched

treasure and it is almost impossible for you to

cover all the islands in one trip. Many islands

still lie uninhabited and are waiting to be

discovered. So head over to Bahamas and

become an explorer yourself!

24 25


INTRODUCING

THE WINNERS

Image by: Arturo Castaneyra

26 27


BAHAMAS

TIAMO RESORTS

HOTEL

BAHAMAS

SIVANANDA ASHRAM YOGA RETREAT

HOTEL

ROMANTIC HOTEL OF THE YEAR

HOTEL AND SPA OF THE YEAR

Situated right in the heart of the Caribbean, Tiamo Resorts is situated on the South Andros Island

in the paradisiacal Bahamas. Accessible by only flight and boat, this pristine getaway has 11 villas

tucked away amidst lush palm groves and has stunning sea views. This is your chance to spend

some quality time with your partner and re-discover your love for each other by indulging in sailing,

fishing, snorkeling, scuba diving or even simply relaxing on private beach! Dine alfresco on the

terrace under moonlight and savor some of the finest Caribbean and fusion cuisines prepared

by Michelin trained chef! You are guaranteed some priceless memories with your beloved in the

honeymoon package, where you are treated to a candlelight dinner on the beachfront and a sunset

cruise, giving you complete seclusion. The resort also features a pool, peaceful nature trails and a

library!

Located across the bay from Nassau in Bahamas, Sivananda Ashram Yoga Retreat is located right

on the beach and provides the perfect retreat with crystal blue waters and lush gardens. Established

in 1967, this institution has served thousands across the years. From self-pitched tents to luxurious

suites with ocean views, you can choose your luxury here according to your palate and unwind in

the tranquil environment here. However, you are required to enroll for their programs to be eligible

to stay here. All these programs incorporate Yoga and help you attain peace. You could head to the

Well Being Center and indulge in some Ayurvedic treatments to heal your mind, body and soul. You

can learn to be a Yoga Teacher here so that you can go back and teach this beautiful art. You could

also take a Yoga Vacation package where you’ll be treated to satsangs and various workshops held

across time.

Tiamo Resorts

Driggs Hill – South

Andros Island,

The Bahamas

Tel +1 786-374-2442

tiamoresorts.com

Sivananda Ashram

Yoga Retreat

Paradise Island, Nassau, Bahamas

Tel +1-416-479-0199, 242-363-2902

sivanandabahamas.org

28 29


BARBADOS

LITTLE ARCHES BOUTIQUE HOTEL

HOTEL

BRAZIL

HILTON BARRA RIO DE JANEIRO

HOTEL

BOUTIQUE HOTEL

MODERN HOTEL OF THE YEAR

This adults’ only property is nestled away on a south coast hideaway bay in Barbados. You can

have your taste of luxury in this boutique hotel with your significant other and marvel at the abstract

murals throughout the property. You can relax in the 10 well-appointed rooms and suites here and

enjoy their upscale facilities. A great gastronomic journey awaits you at Café Luna, the signature

restaurant on the lantern lit rooftop with views of the infinite blue. You could take a dip into the pool

here or enjoy the soothing treatments offered in the garden-inspired treatment suite tucked away

in the tropical gardens of the hotel. If adventure sports are your thing, you could head out into the

deep blue and go for sailing. If you prefer a more relaxed sport, the golf course near the hotel is

perfect for a game of golf!

Located right in the heart of the business district of Barra da Tijuca in Rio de Janeiro lies Hilton

Barra. With ease of access to corporate offices and even popular tourist places, the location of

this hotel impressed our judges. The modernly furnished rooms and suites are equipped with stateof-the-art

amenities. You can sleep on the Suite Dreams TM mattress and dive into peaceful sleep

after a heavy day in the town. The hotel also boasts of several facilities for those looking to spend

time in continuing their business related activities like audio visual equipment, business center and

video conferencing. You can dine in the Abelardo Restaurant and Bar among beautifully lit panels

alongside the tables as well. You can sweat it out in the fitness center or take a dip in the pool too.

The hotel also plays host to various private and corporate events.

Hilton Barra Rio

de Janeiro

1430 - Barra da Tijuca,

Rio de Janeiro - RJ,

22775-040, Brazil

Tel +55-21-33481000

hilton.com/en/hotels/

brazil/hilton-barra-rio-dejaneiro-RIOABHH/index.

html

Little Arches Boutique Hotel

Enterprise Beach Road, Christ Church,

Barbados (West Indies)

Tel +1(246) 420-4689

littlearches.com

30 31


BRAZIL

HOTEL UNIQUE

HOTEL

BRAZIL

HOTEL CASA DA MONTANHA

HOTEL

STYLISH DESIGN HOTEL OF THE YEAR

FAMILY FRIENDLY HOTEL OF THE YEAR

Situated in the lively city of Sao Paolo, Hotel Unique is an artistic masterpiece in itself. Designed

and landscaped by prominent architects and designers, this hotel is pleasing to the eye right from

the first sight. The beautifully designed rooms have circular windows which face the city and give

you views of the skyline as well. You can sip coffee while looking out of the windows or continue

your work at the workstations with free Wi-Fi facilities. Dining by the pool at the Skye Restaurant

and Bar and indulging in delicious preparations by Chef Emmanuel Bassoleil is indeed a treat here.

The marvelous décor of The Wall Bar with its 60-foot vertical wall with selected wines is something

you must not miss when staying at this hotel. You could choose from a range of experiences, from

romantic settings to special treatments in the spa too.

Located in Gramado, Brazil, Hotel Casa da Montanha is the perfect place for you to be pampered

with luxuries. The hotel is made to resemble a comfortable mountain house and this gives it a very

homely feeling. You can choose from a wide variety of apartments and suites that are carefully

decorated to make you feel at home. You can sink in the plush furnishings and enjoy the views of the

city or woods, as per your preference! You could also head out for a family trip into the canyons or

in the helicopter to see spectacular aerial views of the area around. The hotel has taken additional

steps to ensure that your kids enjoy their time; a gourmet mimo and Tulip mascot greets your child

on arrival and the hotel also provides complimentary access to carousel and snowland to them! The

hotel also features a fine dining restaurant and a spa.

Hotel Unique

4700 - Jardim Paulista,

São Paulo - SP, 01402-

002, Brazil

Tel +55 11 3055-4710

hotelunique.com.br

Hotel Casa da

Montanha

3166 - Centro, Gramado

- RS, t95670-000, Brazil

Tel +55 54 3295-7575

casadamontanha.com.br

32 33


BRAZIL

NANNAI RESORT & SPA

HOTEL

CANADA

ONE KING WEST HOTEL & RESIDENCE

HOTEL

UNIQUE HOTEL OF THE YEAR

HOTEL OF THE YEAR

Located in Ipojuca, Brazil, this hotel offers unique and leisurely comforts that you can rarely find

in most hotels. From luxury apartments to premium bungalows, all kinds of accommodations are

available here for you to choose from. You can lie down on the hammocks in the balconies and

enjoy the beautiful view of swaying palm trees and the infinite blue. You could also dive into the

numerous pools here or if you fancy sports, you could go and play a game of golf, tennis or even go

to the football court! A fitness center with steam and sauna is available in the hotel too. Watersports

facilities like laser, kayaks and stand up paddle boating are all at your disposal as well. A spacious

restaurant covered with veranda and two bars with sea views are available for you to indulge in

some fine preparations and liquors. The resort also has features a heliport.

Located in the bustling metropolis of Toronto, One King West Hotel and Residence is the perfect

hotel for those on business trips thanks to its connectivity and proximity to the business hub of the

city. Two buildings of this hotel mark different eras with one being a historic tower and the other,

a famous silver condo tower! Equipped with some of the finest facilities and plush furnishings, the

suites in the hotel will pamper you with their luxury. You could dine at Teller’s Bar and Lounge or

have a conversation over a cuppa coffee at Café Plenty. You can also gorge on the delicious meals

in the comfort of your room! The hotel is a preferred destination for weddings and you can choose

to have your wedding at this historic venue too! It also boasts of a rooftop fitness center with stateof-the-art

equipment and offers limousine services to the airport.

Nannai Resort & Spa

Rodovia PE 09 - Porto de Galinhas,

Ipojuca - PE, 55590-000, Brazil

Tel +55 81 3552-0100

nannai.com.br/

One King West Hotel &

Residence

1 King St W, Toronto, ON M5H 1A1,

Canada

Tel +1 416-548-8100

onekingwest.com

34 35


CANADA

FOUR SEASONS HOTEL VANCOUVER

HOTEL

CANADA

MANTEO RESORT

HOTEL

HOTEL AND RESTAURANT OF THE YEAR

LAKE VIEW HOTEL OF THE YEAR

Situated in the beautiful city of Vancouver, Four Seasons Hotel is one of the only two hotels in the

city with a Forbes Five Star rating and that says a lot about its services. This 30 storey-ed hotel offers

unmatched comfort and opulence in the urban environment with natural charm of the city. With 372

different rooms and suites to choose from, you can choose your form of luxury as per your taste.

You can indulge in some of the finest seafood preparations in town at the YEW Seafood Restaurant

or sip your favorite wines at the YEW Bar. The restaurant also features a semi-private dining area

with a capacity of up to 65 people. You could also dine in the comfort of your room. The hotel also

features a spa, pool and has well-equipped fitness facilities as well. It boasts of a business center

too.

If you’re visiting Kelowna and are looking for a quaint location for your stay, Manteo Resort is the

place to head to. Located right on Okanagan Lake, this resort gives off a very homely feel with the

tranquil environment and full-service amenities that pamper you during your stay here. You could

simply sit back and dine at Smack DAB right by the lake and enjoy the beautiful views around or

even sit in the dining room. The restaurant also features a private dining area with all technological

facilities. The hotel also has a well-equipped fitness center, indoor hot tub and swimming pool,

business center and a movie theater. Your kids will absolutely love to play in the spray park or dive

into the kids pool! You could also play a game of tennis and pickleball or head to a private beach.

Fancy some boating in the lake? You could do that too!

Four Seasons

Hotel Vancouver

791 W Georgia St, Vancouver, BC V6C

2T4, Canada

Tel +1 604-689-9333

fourseasons.com/vancouver

Manteo Resort

3762 Lakeshore Rd, Kelowna, BC V1W

3L4, Canada

Tel +1 250-860-1031

manteo.com

36 37


CANADA

HOTEL DAUPHIN MONTREAL DOWNTOWN

HOTEL

COLOMBIA

FOUR SEASONS BOGOTA

HOTEL

BOUTIQUE HOTEL OF THE YEAR

HOTEL OF THE YEAR

Located in the booming downtown Montreal, Hotel Dauphin is the perfect choice for a cozy and

comfortable stay with easy connectivity around. You could choose to stay in standard rooms or stay

lavishly in a junior suite. Situated right next to the convention center, this hotel is the perfect choice

for business travelers with iMac computers in each room and free WiFi throughout to keep you

connected. The hotel also offers free continental breakfast! You could also sweat it out in the gym

or continue your business related activities in the business center. To relax after a long day, you can

sit back on the rocking chair and take in the views of the metropolis that Montreal is. The wooden

flooring of each room ensures that even in the cool weather, your feet remain warm.

Located in the capital of the country, Bogota, in the Zona T, Four Seasons Hotel gives you a chance

to feel the energy of the city on every single day of your stay here. Situated centrally in the prime

hub of the town and with great accessibility to nightclubs and shopping areas, this hotel allows you

to experience the charm of this city. Every room and suite here is lavishly furnished and finished

with polished wooden flooring to ensure a luxurious stay. You could dine at Biblioteca, the in-house

restaurant which boasts of both indoor and outdoor seating areas. Whether you wish to have a

couple’s spa therapy experience or keep up with your fitness schedule, Four Seasons has got it all.

They go a long way to ensure that your kids enjoy their stay by keeping a special welcome amenity

for them! The hotel also features a business center.

Hotel Dauphin Montreal Downtown

1025 Rue de Bleury, Montréal, QC H2Z 1M7, Canada

Tel +1 514-788-3888

hotelsdauphin.ca/en/hotels/montreal/

Four Seasons Bogota

Carrera 13 # 85–46, Bogota

Tel +57 (1) 325 7930

fourseasons.com/bogota

38 39


COSTA RICA

TABACON THERMAL RESORT & SPA

HOTEL

COSTA RICA

HOTEL BANANA AZUL

HOTEL

LUXURY HOTEL

HOTEL AND RESTAURANT OF THE YEAR

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

A beachfront hotel located in the beautiful town of Puerto Viejo, Hotel Banana Azul is the perfect

place for an authentic Caribbean vacation experience. This cozy getaway boasts of 14 beautiful

guest rooms built with local hardwoods and also has swanky two-storey villas with private plunge

pools and full kitchen. You could enjoy a tropical cooking experience in the outdoor kitchens and

have a comfortable time in the outdoor baths. You can also take a stroll around the tropical gardens

around the hotel with a beautiful pool and ocean view. Some amazing gastronomic delights are at

your disposal at Banana Azul Restaurant and Bar. Right from 5:30 AM to 10 PM, you can relish the

breakfast, lunch or dinner here and even sip on some fine wines. The hotel also has a spa where

you can get a beachside massage with scenic natural surroundings.

Tabacon Thermal

Resort & Spa

Noreste de Centro de la

Fortuna de San Carlos 13

Km, Provincia de Alajuela,

Arenal, Costa Rica

Tel +1 877-277-8291

tabacon.com

Hotel Banana Azul

Playa Negra, Puerto Viejo de Talamanca,

Limon, 70401, Costa Rica

Tel +506 2750 2035

bananaazul.com

40 41


JAMAICA

HOLIDAY INN RESORT MONTEGO BAY

HOTEL

JAMAICA

GEEJAM

HOTEL

HOTEL & SPA OF THE YEAR

BEACH VIEW HOTEL OF THE YEAR

This all-inclusive resort in Jamaica is situated at a stone’s throw distance from Montego Bay International

Airport and is located right on the beach. With easy access to major local attractions, you

can easily see the best that Jamaica has to offer. Each cozy guestroom is equipped with modern

facilities and from here, you can get great views of the town and the beach. You could choose to

relax in the outdoor pools or go for some adrenaline-fueled watersports. Conveniently located in

the Garden Courtyard, the spa will help you rejuvenate and relax in the natural environment at the

hands of expert masseuses. Children have a great play area to look forward to while the adults can

turn their fortunes around at the in-house casino too! The hotel also features a fitness centre to help

you keep up with your gym routine.

Nestled away in the bushes, Geejam in the Caribbean offers an authentic Jamaican experience.

With seven double rooms, deluxe cabins, one suite and a self-contained three bedroom villa, this

place boasts of a state of the art recording studio, healing spa, swimming pool, gym and a bushbar.

With the foothills of John Crow and Blue Mountain chains to one side and the beautiful Caribbean

waterfront on the other, you can be assured of a true-blue vacation here. The beach is connected

with WiFi and you can swim, snorkel, kayak, paddle board or relax on the four poster beds here and

take in the views of the Caribbean. The hotel also features a bushbar where you can feast on savory

Jamaican and Asian-influenced dishes or sip on the finest wines out there. You could also go to the

fitness center for keeping up with your fitness schedule or have a soothing massage on the beach.

Holiday Inn Resort

Montego Bay

A1, Montego Bay, Jamaica

Tel +1 876-953-2485

caribbeanhi.com

Geejam

122 Skippers Blvd, San San, Port Antonio,

Jamaica

Tel +1 876-993-7000

geejamhotel.com

42 43


MEXICO

SUN PALACE

HOTEL

MEXICO

ROSEWOOD MAYAKOBA

HOTEL

SEA VIEW HOTEL OF THE YEAR

BEACHFRONT HOTEL OF THE YEAR

Located in the leisurely paradise of Cancun, Sun Palace is a luxurious adults-only resort in Yucatan,

Mexico. Situated right on the beach, this hotel is the perfect retreat for lovers and gives you a chance

to rekindle romance in your life. Picture-perfect accommodations with double whirlpools, minibars

and other state-of-the-art amenities ensure that you can have a cozy time with your partner. The

rooms come with a balcony facing the infinite blue and the beach. You could head over to one of

the four in-house restaurants and enjoy the delicious preparations there with the sea view or even

have a taste of nightlife at the lobby and bars. The Awe Spa gives you a chance to relax and unwind

with a wide variety of relaxing massages administered by experienced masseuses. The hotel also

hosts weddings and honeymoons, and has an infinity pool, nightly shows as well as a beauty salon.

Located in Playa del Carmen, Rosewood Mayakoba is a beautiful resort surrounded by jungle and

white beaches. The 129 executive suites here are built along the serene lagoons of the Caribbean

Sea. Rooftop sundecks, oversized terraces and spacious bathrooms are only some of the amazing

amenities that can be found here. Whether you choose to go for a suite or a villa, every accommodation

here has a sea view. You can choose to dine at Casa Del Lago and enjoy some delicious

fusions of Italian and Mexican cuisines or could even have some sushi and tequila at the Agave

Azul Sushi and Tequila Bar. You could also unwind and rejuvenate at the spa with some relaxing

massages or even take a dip into the pool. You can also keep up with your fitness regime at the

fitness centre. The hotel also plays host to various events and corporate meetings.

Sun Palace

Blvd. Kukulcan, Zona Hotelera, 77500

Cancún, Q.R., Mexico

Tel +52 800 262 9008

palaceresorts.com/sunpalace/en

Rosewood Mayakoba

Carretera Federal Cancún-Playa del

Carmen Km. 298, Solidaridad, 77710

Playa del Carmen, Q.R., Mexico

Tel +52 984 875 8000

rosewoodhotels.com/en/mayakoba-riviera-maya

44 45


MEXICO

SECRETS THE VINE CANCUN

HOTEL

MEXICO

HACIENDA TEMOZON

HOTEL

THE AWARD FOR EXCELLENCE IN SERVICE

COUNTRY HOTEL OF THE YEAR

Located in the beautiful city of Cancun, Secrets The Vine Cancun is a beautiful getaway from the

hustle and bustle of the city life. The rooms and suites come complete with Italian porcelain floors

and teak wood furnishings where you can sink in and relax. Every room comes with a private terrace

or balcony so that you can relax and take in the views of the infinite blue. 24-hour concierge services

allow you to access information regarding the city at any instant. The hotel also has pool and beach

wait service so that you can enjoy without worrying about your food! You could enjoy some gourmet

cuisine at The Vine Cafe or even indulge in delicious meals in the comfort of your own room. The

hotel also features a world-class spa where you can get some soothing massages. The hotel also

plays host to corporate meetings and weddings.

Located at the heart of the Mayan civilization, Hacienda Temozon allows you to explore the beauty

of Mayan architecture. The guest rooms and suites are designed to reflect the age of the hacienda

and are even named after their original use. You can take a dip in the plunge pool on the terrace

or even relax on the woven cotton hammocks in your room. All rooms come with modern amenities

but still stay true to their traditional essence. You can indulge in numerous spa treatments at the Hol

Be Spa in the midst of a sub-tropical jungle as well. Fancy some sports? You could play tennis, pool

or backgammon in the tranquil gardens or even go for a swim in the pool. If you wish to discover

the area around you, the hotel also arranges archaeological walks. The hotel also has a restaurant

where you can gorge on regional and international cuisines.

Secrets The Vine Cancun

Boulevard Kukulcan Km. 14.5 Retorno del Rey Lote 38,

Zona Hotelera, 77500 Cancún, Q.R., Mexico

Tel +1 866-467-3273

secretsresorts.com/en_us/resorts/mexico/vine-cancun.html

Hacienda Temozon

KM 182 Carretera Merida-Uxmal, 97825

Temozon Sur, Yuc., Mexico

Tel +52 999 923 8089

haciendatemozon.com

46 47


PANAMA

EL MANGROOVE, AUTOGRAPH COLLECTION

HOTEL

PARAGUAY

CARNAVAL HOTEL CASINO

HOTEL

SEA VIEW HOTEL OF THE YEAR

HOTEL OF THE YEAR

Located in the land of volcanic peaks, scenic waterfalls and hot springs, El Mangroove is a beautiful

hotel located right at the beach in Panama. You can choose your suite here according to your taste.

Each accommodation comes with a plethora of amenities. You can sit back in the comfort of your

room and take in the beautiful views of the sea. The rooms are designed to reflect the surrounding

environment and blend perfectly with it. You can choose to dine in one of the two restaurants and

indulge in delicious International cuisines or even sip some of the finest liquors available out there.

You could also dine in the comfort of your own room. The hotel also features a spa where you can

unwind and relax. You could also go kayaking, fishing, surfing or head for private or group yoga

classes. The hotel also serves as a venue for various events.

This hotel is the perfect place for you if you wish to go for a casino themed vacation. Situated in

the Encarnación city of Paraguay, Carnaval Hotel Casino offers more than just a hotel or casino

experience. The lavishly furnished suites here come with all amenities that are required to have a

comfortable stay. With the casino that is open 24/7, you can be assured that your fortunes can be

changed at every instant when staying at this hotel. The hotel also features an in-house restaurant

and lobby bar where you can indulge in some delicious preparations or enjoy fine liquor. You can

also swim in the two swimming pools on the property or head off to the spa for some relaxing

massages. The hotel also has a fitness centre and an events room for hosting business meetings or

even personal events.

El Mangroove,

Autograph

Collection

Gulf of Papagayo Guanacaste

Costa Rica | Papagayo

Bay, Playa Panama

50503, Costa Rica

Tel +506 2291-7750

elmangroove.net

Carnaval Hotel Casino

Av. Irrazabal, Encarnación, Paraguay

Tel +595 71 201 108

carnavalhotelcasino.com.py

48 49


PUERTO RICO

THE RITZ-CARLTON, SAN JUAN

HOTEL

URUGUAY

RADISSON MONTEVIDEO VICTORIA PLAZA HOTEL

HOTEL

HOTEL OF THE YEAR

THE AWARD FOR EXCELLENCE IN SERVICE

Located in the beautiful city of San Juan, The Ritz-Carlton Hotel offers luxurious accommodations in

a scenic paradise. Situated right on the beach, this hotel gives you some fine views of the Atlantic

Ocean. The hotel features guest rooms, suites and even Garden View Suites furnished with every

amenity possible to ensure a luxurious stay. You could dine in the 5 in-house restaurants and

indulge in various international cuisines or could even relish the Peurto Rican coffee drinks at Mares

Restaurant. You can head to the San Juan spa and let all your stress melt away with some healing

therapies and massages to rejuvenate your mind, body and soul. The hotel also features a casino

where you can see your fortune change every minute of the day. You could also head off to the

beach or dive into the pool and can also play a game of tennis. The hotel also works as a venue

for meetings and weddings.

Situated centrally in the capital of Paraguay, Montevideo, Radisson Montevideo Plaza Hotel offers

an unparalleled experience for business and leisure trips alike. With rooms ranging from classic

rooms to presidential suites, you can choose your luxury according to your palate. You can sit back

and enjoy the stunning views of Harbour Bay and the La Plata River while sipping on some fine

drinks from the minibar in your room. You could dine in the Arcadia Restaurant and enjoy some

great international preparations or head over to the Bistro Victoria for a quick snack. The hotel also

has an indoor jogging track, semi-Olympic size swimming pool, sauna and fitness area. You could

try your luck at the Casino Victoria as well. You can also keep up with business related activities at

the business center that is equipped with all sorts of modern technologies. It also serves as a venue

for group events and meetings.

The Ritz-Carlton,

San Juan

6961 Ave Gobernadores,

Carolina, 00979, Puerto

Rico

Tel +1 787-253-1700

ritzcarlton.com/en/hotels/

puerto-rico

Radisson Montevideo Victoria Plaza Hotel

Plaza Independencia 759, 11100 Montevideo, Uruguay

Tel +598 2902 0111

radisson.com/montevideo-hotel-uy-11100/urumont

50 51


USA

SHERATON NEW YORK TIMES SQUARE HOTEL

HOTEL

USA

HALEKULANI HOTEL

HOTEL

BUSINESS HOTEL OF THE YEAR

SEA VIEW HOTEL OF THE YEAR

Sheraton New York Times Square Hotel is located at the heart of midtown Manhattan in New York

City and gives you easy access to all the top attractions that this mega-city has to offer. The stylishly

finished rooms of this hotel give you some spectacular views of the New York City skyline. The ease

of access to the main business centres of New York make this hotel the number one choice for your

business visit. You can take advantage of the on-site 24-hour business centre where you can keep

up with your business related activities. You could also host corporate meetings in the versatile

meeting rooms of the hotel. The hotel also features a state of the art fitness centre and spa services

where you can unwind and rejuvenate with some relaxing massages. It also features several unique

restaurants and bars to keep your taste buds satisfied.

Heading off to the natural paradise of Hawaii? There is no better place to spend your holidays than

Halekulani Hotel. Located right next to fresh water springs called Waikiki, this hotel blends into its

natural location perfectly and provides you with a getaway right in the cradle of nature. You’ll be

spoilt for choice when selecting a room here. Each room and suite comes with a scenic view that

makes it unique and creates a tranquil environment for you to stay. You could dine al fresco at the

Orchid Restaurant while seeing the waves of Pacific Ocean softly touch the shores of Hawaii or even

dine in the comfort of your own room. You could also relish some after-dinner drinks at the Lewers

Lounge. SpaHalekulani offers various immersive and rejuvenating treatments for healing your mind,

body and spirit. The hotel also serves as a venue for weddings and other events.

Sheraton New York Times

Square Hotel

811 7th Ave, New York, NY 10019, USA

Tel +1 212-581-1000

sheratonnewyork.com

Halekulani Hotel

2199 Kalia Rd, Honolulu,

HI 96815, USA

Tel +1 808-923-2311

halekulani.com

52 53


USA

RANCHO VALENCIA

HOTEL

USA

THE ST. REGIS NEW YORK

HOTEL

HOTEL AND SPA OF THE YEAR

UNIQUE HOTEL OF THE YEAR

Situated at a driving distance from San Diego International Airport, Rancho Valencia provides the

perfect Californian getaway. The hacienda-style suites and villas of this hotel pamper you with

their luxury and hotel’s services. The romantic lighting and private garden patios make it a great

destination to rekindle romance in your life. Located among the lush foliage of the hotel, The Spa

is an oasis of relaxation where you can indulge in revitalizing treatments and soothe your mind and

body. It also features a Yoga Pavilion and a Pilates studio with programs hosted by top wellness

professionals. You can enjoy great Mediterranean preparations at Veladora Restaurant with stunning

views of the valley or enjoy American cuisine with cocktails at The Pony Room. During your stay, you

could head over to the pool or play a game of golf and tennis. The hotel also specializes in romantic

babymoons for expecting couples.

This century-old hotel in midtown Manhattan is one of the finest places to stay in the great New York

City. This is the flagship Hotel of the St. Regis group of hotels and that says a lot about it. Located

in the modern locality of New York City, this hotel offers timeless luxury with interiors reflecting its

age and giving a grand feel. The wide range of guest rooms and suites options will spoil you for

choice and pamper you with the hotel’s extravagant service.You can have a fine dining experience

at The Astor beside the sophisticated open fireplace or relish some of the finest cocktails prepared

at the King Cole Bar. A great shopping experience awaits you at the Shop at St. Regis too. The hotel

also offers airport transfers in luxurious Bentleys. It also serves as a venue for hosting weddings and

meetings.

The St. Regis

New York

2 E 55th St, New York, NY

10022, USA

Tel +1 212-753-4500

stregisnewyork.com

Rancho Valencia

5921 Valencia Cir, Rancho Santa Fe, CA 92067, USA

Tel +1 858-756-1123

ranchovalencia.com

54 55


USA

THE LANGHAM, CHICAGO

HOTEL

BAHAMAS

TYRONE WILSON’S V.I.P TAXI & TOUR SERVICES

TOUR

ELEGANT HOTEL OF THE YEAR

DIVING TOUR COMPANY

Located in the windy city of Chicago in USA, The Langham gives you an opportunity to experience

the city in the most unique manner possible. The elegantly designed rooms have floor-to-ceiling

windows that give breathtaking views of the cities skyline and the Chicago river. The plush furnishings

come with neutral tones that are pleasing to the eye and give you a sense of comfort and

tranquility. Carefully designed and furnished restaurants of the hotel give you a chance to indulge

in inventive American culinary creations by world-renowned chefs. You could also have a private

dining experience within the restaurants with your close ones. The Chuan Spa is a tranquil oasis

within the hotel for relaxing treatments while the swimming pool with a spotlight-studded ceiling is

the perfect place to rejuvenate. A post-swimming jacuzzi is relaxing as well. You can also host a wide

variety of events at the hotel.

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

The Langham,

Chicago

330 N Wabash Ave, Chicago,

IL 60611, USA

Tel +1 312-923-9988

langhamhotels.com/en/

the-langham/chicago/

Tyrone Wilson’s V.I.P Taxi & Tour Services

Address

Tel +

wwww

56


BARBADOS

GLORY TOURS

TOUR

BRAZIL

FAVELA WALKING TOUR

TOUR

WALKING TOUR COMPANY OF THE YEAR

WALKING TOUR COMPANY OF THE YEAR

Operating in Barbados for over 10 years, the Glory Tours is known for its varied tours. From specialized

beach and turtle tours to a fully customized private tour, they have it all. Their ‘treasures of

Barbados tour’ takes you to discover the history, culture, cuisine and crafts of Barbados, all on foot.

It is a tour for those who like to enjoy places at leisure and want to go in-depth into knowing about

the culture. Another unique tour that the Glory Tours offers if the Rum Run, where you can take a

stroll down some beautiful gardens. Also included, is a tour at the Heritage museum where you can

learn about the world’s oldest rum, and even sample some of their exquisite rum.

Rather than just taking the visitors on a tour, The Favela Walking Tours aims to educate them about

the local culture. For an authentic experience, the Favela Walking Tour starts with Rocinha which has

the largest favela in Brazil. While you’ll be driven to the top of the favela, the rest of the tour consists

of a downhill walk, which will be about 5 kms.The two-hour tour consists of getting to know about

the humble lives of people who live in favelas, the struggles that they face and also interacting with

the locals for a bit. If you prefer an exclusive tour with your friends and family, you can also opt for

their private tours.

Glory Tours

Crystal Heights, St James, Barbados

Tel +246 231-2932

glorytours.org

Favela Walking Tour

Estrada da Gávea 306 a - Rocinha, Rio de Janeiro - RJ,

22451-264, Brazil

Tel +55 21 98178-9239

favela-walkingtour.business.site


BRAZIL

RIO CARIOCA TOURS

TOUR

BRAZIL

AMIGO TOURS

TOUR

UNIQUE TOUR COMPANY

HISTORICAL TOUR COMPANY OF THE YEAR

Rio Carioca Tour Company is a hit with the travelers for the comfort that they provide with their

unique packages. Their special Ginga Tropical tour gives a glimpse of the vibrant culture of Brazil.

The 3-hour cultural extravanga consists of live performances by capoeira and samba dancers. Their

‘Helicopter Tour’ will give you a ‘once-in-a-lifetime’ experience to get an aerial view of the beautiful

Rio de Janeiro city. Fly past the beaches of Copacabana and get the best views of the Corcovado

hill from a height. They also have separate tours for those who would like to explore modern art,

Brazilian cuisine or visit Rio de Janeiro’s beautiful museums.

If you’re a fan of history or architecture, Amigos Tours’ unique Historical Architecture Sightseeing

Tour will amuse you. A photographer’s delight, this 4-hour sightseeing tour will take you through the

influences of neo-renaissance era on Rio de Janeiro. On your tour, you’ll get to see explore the city’s

architecture too. A visit the 16th century Benedict Monastery will leave you in awe of its beauty. The

tour also takes you to the largest library in Latin America, the National Library of Brazil. With over

nine million volumes of work and a gorgeous interior, this is a site that you must visit. This tour is apt

for any keen traveler who wants to see all the iconic monuments in Rio de Janeiro.

Rio Carioca Tours

Rua Siqueira Campos, 143 - Bloco A - apto 501 CEP:

22031-071 - Copacabana - Rio Janeiro- RJ - Brasil

Tel +55 (21) 2547-6327

cariocatropical.com

Amigo Tours

Praia de Botafogo 501 1er Piso, Torre Pão de Açúcar,

GIG Brazil

Tel +5525866107

amigotours.com.mx/es


BRAZIL

RIO BY BIKE TOURS

TOUR

CANADA

CAPILANO SUSPENSION BRIDGE PARK

TOUR

ACTIVE TOUR COMPANY

AWARD FOR THE AWARD FOR EXCELLENCE IN SERVICE

If you are the kind of traveler who would love to get fit while travelling, Rio by Bike’s tours are the

perfect choice for you. While covering major tourist attractions like the Sugarloaf Mountain and the

Copacabana Palace, their biking tours include a ride through the hidden back lanes of the city’s

traditional neighborhoods. Unlike most guided tours, this bike tour is not in a rush; so you can

take your own time to discover each site at your own pace. They are multilingual and offer tours in

English, French, Dutch and Portuguese. Rio de Janeiro has lots to offer, and so they have different

package tours for different interest. You can take your pick from their jungle, panoramic, urban and

ultimate Rio tours.

With Capilano Suspension Bridge Park tour, you can appreciate the view of the jungles of Vancouver

while walking right through the middle of the rainforest. This tour is for nature-lovers; it passes

through towering evergreens and narrow bridges at a height of more than 100 feet above the forest

floor. Those who are faint-hearted might want to stay away from the Cliffside tour. There are sections

in it where glass is the only thing separating you from the canyon below. However, if you’d like

some adventure without any fear, the Treetops Adventure is your best bet. It takes you through seven

suspension bridges, which are attached to eight 30 ton, 250 year old Douglas-fir trees. At the top,

there are adjustable and moving viewing platforms that give the most picturesque views of the forest.

Rio By Bike Tours

Av. Nossa Sra. de Copacabana,

1085 - Copacabana,

Rio de Janeiro

- RJ, 22060-001, Brazil

Tel +55 21 96871-8933

riobybike.com

Capilano

Suspension

Bridge Park

3735 Capilano Rd, North

Vancouver, BC V7R 4J1,

Canada

Tel +604 985 7474

capbridge.com


CANADA

LANDSEA TOURS AND ADVENTURES

TOUR

CHILE

KO’KAYAK

TOUR

MOUNTAINS TOUR COMPANY OF THE YEAR

ADVENTURE COMPANY OF THE YEAR

Specializing in boutique sightseeing tours, Landsea Tours and Adventures believes in providing in

catering to the needs of all its travelers. While they have a host of activities that you can try out in

Vancouver, they are known best for their Mountain Tour packages. The Whistler Mountains package

is particularly notable for the drive from the city; it provides ample opportunity to admire the dramatic

landscapes of British Columbia. The 11-hour package lets you explore indigenous traditions

at the Squamish Lil’wat Cultural Centre. To relax, you can also soak yourself in outdoor hot pools

at the Scandinave Spa Whistler. However, if you don’t have enough time for the long tour, their

helicopter and seaplane packages will make sure you don’t miss out on anything.

Focusing on outdoor adventures, Ko’kayak has a range of programs to choose to pump up the

adrenaline junkie in you. Ko’Kayak’s sea kayaking tour is a favorite among tourists for the magical

experience of paddling alongside sea lions, dolphins and other beautiful marine life. In the white

water rafting package, you get to tackle the rushing rapids of the mighty Petrohué River. Ko’Kayak

has exclusive rights for rafting from the Vicente Perez Rosales National Park to the upper section, so

you know you’re in for a unique experience. Apart from these, they also have horseback riding and

trekking in their list of adventure sports. Their five-day tour is the best option for those who can’t get

enough of the fun in just one package; it includes all the activities together.

Landsea Tours

and Adventures

680 Industrial Ave,

Vancouver, BC V6A 2P3,

Canada

Tel +1 604-255-7272

vancouvertours.com

Ko’KayaK

San Pedro 311, Puerto

Varas, Chile

Tel +56 65 2 233004

kokayak.cl/en/


COSTA RICA

GRAY LINE COSTA RICA

TOUR

JAMAICA

CHUKKA CARIBBEAN ADVENTURES

TOUR

CHARTER COMPANY

ADVENTURE COMPANY

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

Gray Line Costa Rica

La Uruca, San Jose 10110, Costa Rica

Tel +506 2220-2126

graylinecostarica.com

Chukka Caribbean Adventures

Unit #2, Freeport Shopping Centre, Montego, Montego

Bay, Jamaica

Tel +1 877-424-8552

chukka.com


JAMAICA

SNL JAMAICAN TOURS

TOUR

MEXICO

CABO SAILING OCEAN ADVENTURES

TOUR

ADVENTURE TOUR COMPANY

CHARTER COMPANY OF THE YEAR

SNL Jamaican Tours believes in assisting people in planning their dream vacation and they know

that tour packages don’t always offer what everyone wants. That is why they are very accommodating

and would love to customize your tour according to your needs. But take a look at their

packages first; they have a lot of fun activities listed already. With them, you can get a glimpse of the

endangered American crocodile with their black river safari or explore the scenic Blue Mountains on

a bicycle. For a combined experience of the pristine Jamaican tropical rainforest and a pool, go for

their Cool Blue Hole package. Have a blast jumping off the amazing bright blue water in the pool,

and discover the gorgeous caves nearby as you swim.

While Mexico is high on historical attractions, its gorgeous coastline allows for some amazing

marine adventures too. Cabo Sailing Ocean Adventures operates a fleet of sailing and motor

yachts, so you can count on them to give you a great ride. If you’re going to sail with them, expect

to be treated with luxury. All cruises have a complementary selection of alcoholic and non-alcoholic

beverages, along with some delicious snacks. Most of their packages are private tours, so you can

enjoy with your family and friends exclusively. A fun whale watching excursion, a romantic sunset

cruise or getting some snorkeling action — they’ve got all of it on offer. Also, if you would like to

customize your tour based on your interests, they’re happy to make changes for you.

SNL Jamaican Tours

Whitesands Beach P.O, Montego Bay, Jamaica

Tel +876-412-4298

snljamaicantours.com

Cabo Sailing Ocean Adventures

Centro, Marina, 23450 Cabo San Lucas, Baja California Sur, Mexico

Tel +52 624 143 8485

cabosailing.com


MEXICO

VALLARTA ADVENTURES

TOUR

PANAMA

PANAMA DAY TRIPS- CANAL ECO TOURS

TOUR

ADVENTURE COMPANY OF THE YEAR

Tour Company

Maybe you want to swim with the dolphins, but do not know how to swim. Vallata Adventures

understands that such things might get in your way, and so they have customized each package to

different levels of intensity. You can get a shallow platform to stand while you play with dolphins, or

go all in to try to build a connection with them. For those seeking more thrills, there is the ultimate jet

boat experience where you can be aboard a speed boat propelled by a jet stream of water, making

it capable of high speed drifting and incredible 360° spins. Meanwhile, you can soar above water

like a superhero with their flyboarding package. You can also explore the great Vallartan forests as

you blaze a trail with your own Polaris RZR UTV during their all terrain safari.

Omnequa te dius hil condiu vis, publibut orsulic erfecia equideo, dio coenihicum nesus, consula

tatquam in sent viu intem poporum effre audeperis Catum. Abefacc iptemul hum iam prae iaessentimus

prordiem. Maret virmis. Bus ortior perem imihil ca L. Habus siliceps, Catideps, pritem publii

imedepe rfitem vena, sid sum nos hae con tus aut conum inclessimuli poententris. vesilicam et vite

aces hos int? Sum qua quidit; none cut vicerfec ta de nicae, sili sedella det ausa dem ignam.

Sato vilissuam iam noximenat oc, que ego horbest ritanum huitant. Ta, norudam caes abentercent?

Bondis bonsuludem co et

Vallarta Adventures

Puerto Vallarta 63732, Mexico

Tel +52 (322) 226-8413

vallarta-adventures.com/en/

Panama Day Trips - Canal Eco Tours

Panama City, El Cangrejo

Tel +507 6213 5989

panamadaytrips.com


PERU

ALPACA EXPEDITIONS

TOUR

PUERTO RICO

EAST ISLAND EXCURSIONS

TOUR

TOUR COMPANY OF THE YEAR

CHARTER COMPANY OF THE YEAR

Alpaca Expeditions is the go-to name for Inca trails in Peru, and their slots get filled up as early as

six months in advance. From the iconic Macchu Picchu to the offbeat Painted Hill, they have treks

for each location. On their treks, guests swear by the delicious food that they offer and have often

called it ‘gourmet-style’. They are also willing to accommodate special requests from guests, so if

you are a pure vegetarian or a special diet, do let them know in advance. While you’re hiking, you

will also be accompanied by a group of porters to handle all your belongings. Alternatively, you can

also explore all these locations by trains with their other specialized tour packages.

Puerto Rico has a lot of places that offer great snorkeling and scuba diving opportunities. East Island

Excursions makes it easy to enjoy the beauty of these beaches by making them more accessible.

Their fleet of catamarans is spacious, so you don’t have to compromise on comfort when you’re

traveling. Once you’re on board with them, you can enjoy some fresh fruit juices, rum punch,

pina colada and other drinks. Their snorkeling tour too takes care of you from the scratch: from

giving you snorkeling lessons to serving great lunch and drinks, everything is covered. Their BBQ

Snorkeling trip takes comfort one notch higher as you can enjoy BBQ meats and an open bar while

you’re out there.

Alpaca Expeditions

Calle 2nd Floor office 24, Heladeros #157, Cusco

08000, Peru

Tel +51 84 254278

alpacaexpeditions.com

East Island Excursions

Marina Puerto Del Rey, Fajardo, PR

00738, United States

Tel +787 860 3434

eastislandpr.com


USA

BIG BUS SAN FRANCISCO

TOUR

USA

HAWAII FOREST AND TRAIL

TOUR

UNIQUE TOUR COMPANY

ADVENTURE COMPANY OF THE YEAR

Experience San Francisco as you travel in an open top, double-decker bus driving you around the

city. Unlike traveling in a car, the bus allows you to be there in the middle of the street and experience

everything from the iconic buildings to the crazy traffic around. You can explore the famous Pier 39,

Palace of Fine Arts and Unique Square, all at your own pace. Their premium tours to Chinatown,

North Beach and Barbary Coast also include walking tours. You can see the marvelous San Francisco

skyline illuminated at night if you choose to explore the city in their special night tour bus.

If you want to see Hawaii’s natural beauty guided by naturalists, Hawaii Forests and Trails is the

stop for you. From planning tours to the popular Mauna Kea summit and hikes to the volcanic lava,

to organizing stargazing van tours and bird-watching hikes, there is something for everyone. Their

volcano tour is a hit with tourists; it lets you catch a glimpse of incredible current or recent eruption

sites as you learn about geology. If you are looking for some more adventure, their Zipline tour is a

great option. With 9 ziplines, 5 sky bridges and a rappel, the experience is exhilarating. They also

cater to guests who would like private or customised tours.

Big Bus San Francisco

99 Jefferson St, San Francisco, CA 94133, USA

Tel +1-855 854 8687

bigbustours.com/en/san-francisco/san-francisco-bus-tours

Hawaii Forest and Trail

73-5593 A Olowalu St., Kailua-Kona, HI 96740

Tel +800 464 1993

hawaii-forest.com


FULL

WINNERS

LIST

76 77


Hilton Barra Rio de Janeiro

Modern Hotel

Hotel Dauphin Montreal Downtown

Boutique Hotel

HOTEL &

ACCOMMODATION

WINNERS

Hotel Fasano Sao Paulo

Hotel & Restaurant

DPNY Beach Hotel & Spa

Hotel & Spa

The Mountain View Grand

Moutain View Hotel

One King West Hotel & Residence

Hotel

Carmel Charme Resort

Beach View Hotel

Four Seasons Hotel Vancouver

Hotel & Restaurant

Best Western Premier Maceio

Sea View Hotel

Temple Gardens Hotel & Spa

Hotel & Spa

Argentina

The Vines Resort & Spa

Hotel

Vain Boutique Hotel

Boutique Hotel

Bahamas

Cape Santa Maria Beach Resort & Villas

Beach View Hotel

The Cove Atlantis, Autograph Collection

Stylish Hotel

One & Only Ocean Club

Luxury Hotel

Tiamo Resorts

Romantic Hotels

Sivananda Ashram Yoga Retreat

Hotel & Spa

Barbados

Fairmont Royal Pavilion

Beach View Hotel

Little Arches Boutique Hotel

Boutique Hotel

The House by Elegant Hotels

Luxury Hotel

Sugar Bay Barbados

Family Friendly

Sandy Lane Hotel

Unique Hotel

Brazil

Belmond Copacabana Palace

Luxury Hotel

Nannai Resort & Spa

Unique Hotel

Hotel Unique

Stylish Design Hotel

Nomaa Hotel

Elegant Hotel

Hotel Casa da Montanha

Family Friendly

Belize

Athens Gate Beach Resort

Beach View Hotel

Pelican Reef Villas Resort

Sea View Hotel

The Phoenix Resort

Family Friendly

The Lodge at Chaa Creek

Stylish Hotel

Black Rock Lodge

Unique Hotel

Canada

Executive Hotel Cosmopolitan Toronto

Hotel

Bisha Hotel Toronto

Excellence in Service

Northern Lights Resort & Spa

Country Hotel

InterContinental Toronto Centre

Modern Hotel

Hotel Le Crystal

Business Hotel

Buffalo Mountain Lodge

Guest House

The Adelaide Hotel

Stylish Hotel

The Wickaninnish Inn

Unique Hotel

Sheraton on the Falls

Family Hotel

Ritz-Carlton, Montréal

Classic Hotel

Delta Hotels by Marriott Toronto

Elegant Hotel

Manteo Resort

Lake View Hotel

78 79


Chile

The Ritz-Carlton, Santiago

Hotel

Colombia

AXSUR Design Hotel

Hotel

Radisson Montevideo Victoria Plaza Hotel

The Award for Excellene in Service

Costa Rica

Hotel El Silencio del Campo

Nature Hotel

Andaz Peninsula Papagayo Resort

Excellence in Service

Le Cameleon Boutique Hotel

Boutique Hotel

Tabacon Thermal Resort & Spa

Luxury Hotel

Hotel Banana Azul

Hotel & Restaurant

The Springs Resort and Spa

Hotel & Spa

Makanda by the Sea

Beach View Hotel

The Westin Golf Resort

Sea View Hotel

Gaia Hotel & Reserve

Elegant Hotel

Jamaica

Hotel Mocking Bird Hill

Excellence in Service

The Spanish Court Hotel

Boutique Hotel

Secrets Wild Orchid Montego Bay

Hotel & Restaurant

Holiday Inn Resort Montego Bay

Hotel & Spa

Geejam

Beach View Hotel

Hyatt Zilara Rose Hall

Sea View Hotel

Mexico

Secrets The Vine Cancun

Excellence in Service

Quinta Real Guadalajara

Boutique Hotel

Hotel Encanto

Luxury Hotel

Sheraton Maria Isabel Hotel

Hotel & Restaurant

Excellence Playa Mujeres

Hotel & Spa

Hacienda Temozon

Country Hotel

The St. Regis

Business Hotel

W Hotel

Stylish Hotel

Valentin Imperial Maya

Unique Hotel

Paradisus Playa del Carmen La Perla

Family Hotel

Las Alcobas

Elegant Hotel

Sun Palace

Sea View Hotel

Rosewood Mayakoba

Beachfront Hotel

Panama

Casa Conde Beach-Front Hotel

Beach View Hotel

El Mangroove, Autograph Collection

Sea View Hotel

Casa Chameleon Hotel at Las Catalinas

Luxury Hotel

Hotel Bosque del Mar Playa Hermosa

Hotel & Restaurant

Villa Buena Onda

Hotel & Spa

Paraguay

Carnaval Hotel Casino

Hotel

La Mision Hotel Boutique

The Award for Excellene in Service

Peru

Carnaval Hotel Casino

Hotel

Puerto Rico

The St. Regis Bahia Beach Resort

Beach View Hotel

Olive Boutique Hotel

Boutique Hotel

The Ritz-Carlton, San Juan

Hotel

Royal Isabela

Excellence In Service

El San Juan Hotel,

Curio Collection by Hilton

Elegant Hotel

Uruguay

AXSUR Design Hotel

Hotel

Radisson Montevideo Victoria Plaza Hotel

The Award for Excellene in Service

USA

Montage Deer Valley

Excellence in Service

Bardessono

Boutique Hotel

Auberge du Soleil

Moutain View Hotel

Montage Beverly Hills

Luxury Hotel

80 81


Grand America Hotel

Hotel & Restaurant

The Canyon Suites at The Phoenician

Family Hotel

Rancho Valencia

Hotel & Spa

Primland

Country Hotel

Wentworth Mansion

Classic Hotel

The Langham, Chicago

Elegant Hotel

TOURS WINNERS

LIST

Sheraton New York Times Square Hotel

Business Hotel

Halekulani Hotel

Sea View Hotel

The Welsh Hills Inn

Guest House

ARIA Sky Suites

Self Catering Apartments

The Cosmopolitan of Las Vegas,

Autograph Collection

Stylish Hotel

The St. Regis New York

Unique Hotel

Santa Maria Suites Hotel

Stylish Apartments

Argentina

BA Bikes

Tour Company

Trout & Wine Tours

The Award for The Award for Excellence

in Service

Bahamas

Sandy Toes

Charter Company

Andros Diving

Diving Tour Company

Tru Bahamian Food Tours

Culinary Tour Company

Barbados

Belize

Placencia Wildside Adventures

Charter Company

Hun Chi’ik Tours

Cultural Tour Company

Brazil

Amigo Tours

Historical Tour Company

Rio By Bike Tours

Active Tour Company

Cook In Rio

Culinary Tour Company

Favela Walking Tour

Adventure Company

Atlantis Submarine Expedition Tour

Unique Tour Company

Rio Carioca Tours

Unique Tour Company

Glory Tours

Walking Tour Company

Canada

Capilano Suspension Bridge Park

Award for The Award for

Excellence in Service

82 83


Gray Line

Cultural Tour Company

See Sight Tours of Niagara Falls- Day Tours

Unique Tour Company

Harbour Air Seaplanes

Adventure Company

Tours Voir Quebec

Culinary Tour Company

Landsea Tours and Adventures

Mountain Tours

Archipelago Wildlife Cruises

Charter Company

Chile

Sousas Tour

Tour Company

Ko’KayaK

Adventure Company

Colombia

LandVenture Travel

Tour Company

Costa Rica

Gray Line Costa Rica

Charter Company

Whitewater Rafting on the

Pacuare River in Costa Rica

Watersports Company

Jamaica

SNL Jamaican Tours

Tour Company

River Rapids Adventures

Watersports Company

Your Jamaican Tour Guide

Culinary Tour Company

Chukka Caribbean Adventures

Adventure Company

Mexico

Xplor Adventure Park from Cancun

Tour Company

Ocean Tours

The Award for Excellence in Service

Mexitours Day Tours Mexico City

Unique Tour Company

Amigo Tours

Historical Tour Company

Vallarta Adventures

Adventure Company

Cancun Vacation Experts - Day Tours

Culinary Tour Company

Cabo Sailing Ocean Adventures

Charter Company

Panama

Trips- Canal Tours

Tour Company

Adventures Panama

Watersports Tour Company

Paraguay

Private Asunción City Sightseeing Tour

Tour Company

Asuncion Half-Day Walking Tour

The Award for Excellence in Service

Peru

Alpaca Expeditions

Tour Company

Action Peru Treks

Hiking Company

Puerto Rico

East Island Excursions

Charter Company

Bespoke Lifestyle Management

Watersports Company

Flavors of San Juan Food and Culture

Tours

Culinary Tour Company

Uruguay

Barrio Historico

Historical Tour Company

BA Tour Guide

City Day Tour Company

USA

Extranomical Tours

Tour Company

Sundance Helicopters

Helicopter Tours

Na Pali Sunset Dinner Cruise

Charter Company

Big Bus San Francisco

Unique Tour Company

Hawaii Forest and Trail

Adventure Company

Bateaux New York Dinner Cruise

Culinary Tour Company

La Jolla Sea Caves Kayak Tour

Watersports Company

Proyecto Asis

Cultural Tour Company

Ecoterra Costa Rica

Adventure Company

84 85


Americas

awards guide 2017

www.thawards.com

86

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