The Recycler Issue 302

WIDE-FORMAT: 

A good used printer brings Wide-Format 

in-house. Starts page 58 

CET GROUP: 

Globalisation, Innovation and 

looking to the future. Page 50 

www.therecycler.com Issue 302 l JANUARY 2018 l £10 

Inside Remanexpo 

Exhibitor profiles, Floormap and more 

Starts page 26 

Aster, partners in imaging. 

Read their story inside. Starts page 52 

INSIDE: 

CLOVER – WHAT NEXT? 

p3 

Following Moody’s downgrade of its 

parent company – what’s next? 

GREEN PAPER PUBLISHED p10 

The Green Paper on remanufacturing 

commissioned by ARTI-Italia is now 

published 

SPEED INFOTECH EXPANDS p17 

The inkjet remanufacturer has 

opened a Czech facility 

RETAIL COLUMN 

p56 

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visit www.therecycler.com for all the breaking news 

WORLD FOCUS 

NORTH AMERICA Clover, Business, USA 

Clover – What next? 

What is next for Clover, following Moody’s recent downgrade of parent company 4L Technologies Inc. 

Clover is the remanufacturing industries boy 

done good story as it grew from a small 

business to be the corporate giant that it is 

today. Operating from over seventy sites 

worldwide collecting, remanufacturing and 

distributing laser and inkjet consumables, 

wireless devices and telecommunications 

equipment to a mainly United States 

customer base of office products retailers and 

wireless carriers. 

In 2014 The Recycler reported that Clover 

was on target to hit the $1.1 billion (€0.93 

billion) of sales, but since then sales and 

profits have contracted year on year and first 

half results for 2017 were down eight percent 

on the same period in 2016. In October 

Moody’s Investors Service downgraded 

Clovers parent company 4L Technologies Inc., 

citing “uncertainties related to the timing of 

stabilization in 4L Tech’s business after a 

multi-year contraction in sales and 

profitability.” 4L Technologies is majority 

owned by Golden Gate Private Equity, Inc. 

Two weeks after the Moody’s downgrade 

Clover announced that the CEO Jim Cerkleski, 

would become Chairman of the Board of 

Directors and that George Milton has been 

appointed the new CEO and he commented 

“we have a tremendous platform which has 

been established by our dedicated employees. 

I am excited to continue building on our 

strong market position and global 

manufacturing and distribution footprint, and 

look forward to the opportunities ahead. As a 

priority, I will ensure that we continue our 

focus on providing quality and value, as well 

as supporting the new business strategies of 

our customers.” 

What are the challenges facing Clover’s new 

CEO? Firstly, the market for imaging products 

has contracted, and Clover has no real enduser 

engagement and relies on an ailing UScentric 

office product retailing channel. The 

OEM’s have reacted differently to the 

contracting market and are driving MPS sales 

up and at the same time using “Instant Ink” 

type programmes to drive end-user revenues, 

21.–30.1.2018, Frankfurt am Main 

paperworld.messefrankfurt.com 

and this could see Clover lose key customer 

contracts to OEM’s and other competitors. In 

Europe, the market is also contracting, but the 

MSE sales channel has been dismantled and 

there appears to be no cohesive strategy to 

drive sales, and their market is under threat 

from more agile competitors who want to 

increase their share of the European office 

products market for remanufactured laser and 

inkjet consumables. 

Manufacturing and refurbishing operations 

are being centred on Clover’s Vietnam and 

Mexico facilities, but the company is spread 

across another sixty-eight locations around 

the world handling collections, sales and 

distribution. While the headcount continues 

to fall, restructuring the business for the 

current and future market is slow and akin to 

a supertanker changing direction. It doesn’t 

happen quickly. 

The big challenge facing the new Clover 

CEO is the level of debt carried by the 

company which is currently in the order of 

$700 million (€593 million) with a revolving 

credit facility due for renewal in 2019 and a 

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secured loan due in 2020 and $66 million 

(€55.92 million) of cash in the bank. 

Clover needs to generate more free cash to 

service the debt, and this can come from 

getting closer to the end-user consumer base 

where they can benefit from increased prices 

and profitability. But they will also need to 

significantly reduce their global operating 

costs. 

In August 2016, The Recycler reported a 

Reuters report that Clover’s major 

shareholder, Golden Gate Private Equity had 

appointed investment bank Morgan Stanley to 

help run an auction for the company, the 

price tag was $1.5 billion (€1.27 billion). 

According to a person familiar with the 

discussions, Clover’s senior executives had 

met in the summer of 2016 to discuss the 

possibility of a sale of Clover or a Golden Gate 

exit. At the time the then CEO Jim Cerkleski 

hotly denied the sale rumour, but today 

it is possible that a sale of Clover’s 

telecommunications equipment business 

could generate funds and boost debt 

repayments. 

THE RECYCLER • ISSUE 302 • JANUARY 2018 

3

WORLD FOCUS 


NORTH AMERICA GPI, Color Imaging, Lawsuit 

Color Imaging & GPI vs. Canon: 

The fight continues 

The two companies continue to fight Canon in court. 

An Atlanta judge has ruled against the 

defendants after the latest battle in the longrunning 

court case between Color Imaging 

Inc. and General Plastic Industrial, and 

Canon, Inc. 

Color Imaging and General Plastic moved a 

Motion for Judgement as a Matter of Law, New 

Trial and Remittitur in the US District Court 

for the Northern Division of Georgia, Atlanta 

Division, earlier this month, following 

June’s verdict of patent infringement against 

CI and GPI. 

The court ruled then that the two 

companies had wilfully infringed Canon’s 

7,647,012 patent (“the ‘012 patent”), 

describing certain technology involving toner 

bottles and how they connected to a Canon 

imageRUNNER copier, and awarded $4.5 

million (€3.8 million) in damages to Canon. 

In response, CI and GPI filed a memorandum 

in August arguing that the Type B bottle was in 

actuality not covered by Canon’s patent. 

Court documents seen by The Recycler 

state that the defendants “have argued 

everything but the kitchen sink to persuade 

the Court to reverse, vacate, or modify the 

jury’s verdict”, with the two companies 

seeking JMOL (claiming insufficient evidence 

for the original verdict), a retrial, or remittitur 

– a reduction in the amount of damages 

awarded. 

CI and GPI’s arguments included the 

exhaustion, implied license and permissible 

repairs defences; during the original trial, the 

Court advised the jury on these defences 

“based on its best understanding of the 

existing case law.” The Court decided that the 

defendants failed to show that the Court’s 

instructions were “a manifest error of law” and 

so denied this motion. 

CI and GPI also claimed the jury could not 

say there was evidence that it was wilful 

infringement, but using the evidence that it 

had continued to sell the Type B bottles after 



learning of the ‘012 patent, the Court also 

denied this motion. 

Further motions put forward by the two 

companies included that the testimony of 

their expert, Dr. Sturges, was not fully taken 

into account by the jury; that under the 

Reverse Doctrine of Equivalents defence, the 

Type B bottle was so far changed in principle 

from the patented product that it performs a 

similar function in a substantially different 

way; and that the ‘012 patent is invalid due 

to “lack of written description or 

indefiniteness.” All three of these motions 

were denied by the Court. 

Finally, CI and GPI claimed for remittitur, 

arguing that the damages awarded to Canon – 

based on a royalty rate of $12 (€10) per empty 

toner bottle – exceed the company’s current 

profits and revenue. Case law, however, shows 

that the Court is “not bound by Defendant’s 

profit margin when determining royalty rate 

per bottle”, and therefore the Court denied 

this motion as well, upholding both the 

original judgement and the total damages 

awarded. 

Discussing the case, Canon’s lead trial 

Meet Biuromax 

at booth C31 

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counsel Michael Sandonato told The Recycler: 

“The jury’s findings were entirely consistent 

with the law and the evidence presented at 

trial, and Canon is pleased that the court has 

sustained the verdict in all respects.” 

Sandonato also chairs Fitzpatrick, Cella, 

Harper & Scinto’s Electronic and Computer 

Technologies practice group. 

GPI however, refused to concede defeat in 

the dispute, and confirmed that it plans to 

continue the appeal process. 

“General Plastic Industrial Co., Ltd. was 

disappointed by the Georgia court’s recent 

ruling that denied GPI’s motions regarding a 

number of legal errors committed by the 

Georgia court, both prior to and during the 

trial that led to an improper verdict,” read a 

statement from GPI. 

“However, pointing these errors out to the 

Georgia court and allowing it the opportunity 

to remedy its error is simply a required 

preliminary step in GPI’s appeal of these 

issues to the U.S. Court of Appeals for the 

Federal Circuit, which GPI is confident will 

ultimately confirm these errors and overturn 

the improper verdict of the Georgia court.” 

4 THE RECYCLER • ISSUE 302 • JANUARY 2018

IN THIS ISSUE 

In this Issue 

Inside 

Remanexpo 

Our preview of the show, which 

takes place in Frankfurt, 

Germany from 27- 30 January 

2018, includes exhibitor profiles, 

an exhibitor list, floormap of 

Hall 6.0, our full Seminar 

programme and speaker profiles. 


Aster, partners 

in imaging 

Seven years ago, a group of 

colleagues decided to set up 

their own cartridge business. 

This is their story. 


World Focus 

3: Clover – What next? 

4: Color Imaging & GPI vs. Canon: The fight 

continues 

8: Ninestar and Epson reach settlement; 

Print-Rite receive Chinese honour, 

appoint new European GM 

9: ARMOR CEO puts principles into practice; 

Circular economy could drastically cut 

carbon emissions 

10: Green Paper on remanufacturing is now 

published;Messe Frankfurt appoints 

Group Show Director 

12: EPO revise Guidelines for Examination; 

Static Control and Highlands form 

strategic agreement 

15: Editorial 

Around the Industry 

16: HP and Kenyan officials shut down 

counterfeiters; CET Group backs 

university scholarship program; UTec 

launch new website 

17: Speed Infotech opens Czech facility; How 

to get noticed at a crowded trade show 

18: Cora expands RIS cartridge refill service; 

OKI Europe appoints new Managing 

Director 

20: Western Europe HCP market sees little 

growth; CSG launches its own brand; 

Cartridge World Cyprus achieves HP Gold 

partner status 

22: FlexPrint recognised by Phoenix Business 

Journal; Celebrations aplenty at ‘Top 100’ 

Katun; Industry veteran builds up 

recycling business; Chinese 

remanufacturing worth ¥200bn by 2020 

24: PrintReleaf striking up new alliances; 

ACCC will not block OfficeMax acquisition 

26: FEATURE: 

Inside Remanexpo Exhibitor profiles 

35: PULL OUT: 

Floorplan and seminar listing 

45: FEATURE: 

Frankfurt Seminar Speakers 

47: FEATURE: 

Frankfurt Full Seminars 

50: FEATURE: 

CET Group: Globalisation, Innovation and 

looking to the future… 

52: FEATURE: 

Aster, partners in imaging 

56: RETAIL COLUMN: 

Stimulating eCommerce and internet 

sales 

58: Wide-Format Column: 

Stimulating eCommerce and internet 

sales 

Products & Technology 

62: New releases from Embatex and Turbon; 

IR Italiana Riprografia launched new 

products; Aster releases replacement 

toner cartridges 

63: Zhono releases replacement chips 

64: M2 rolls out Dynamic Toner 

Management; Gikar releases 

replacement CF217A with compatible 

chip; LMI releases new range of 

remanufactured toner cartridges; 

Katun launch new colour toners 

65: New products announced by CIG; CET 

unveils new Kyocera compatible parts; 

Apex chips resist OKI firmware update 

66: Sharp unveils new A3 entry-level MFP; 

FLEETSHEET app eliminates paper 

printing; Aldi unveils 3D printer 


WORLD FOCUS 


NORTH AMERICA USITC, Ninestar, Epson, IP, Legal 

Ninestar and Epson reach settlement 

The long-running legal dispute between the Japanese-based OEM and the cartridge remanufacturer has finally been brought to a 

conclusion. 

Court papers seen by The Recycler reveal that 

Epson Portland Inc., Epson America, Inc., and 

Seiko Epson Corporation (collectively 

“Epson”) and Respondents Ninestar Image 

Tech Ltd., Ninestar Technology Company, Ltd. 

and Apex Microtech Ltd. (collectively 

“Ninestar”) jointly moved to terminate “the 

Request of Ninestar Image, Ninestar U.S. and 

Apex Microtech for An Advisory Opinion That 

Requesters’ Remanufactured Ink Cartridges 

Are Outside The Scope Of The General 

Exclusion And Cease And Desist Orders, filed 

on 26 April 2017 (“Ninestar’s Request”).” 

Under the 337-TA-565 and 337-TA-946 

investigations, Epson was awarded a GEO and 

CDOs by the USITC against Ninestar in May 

2016. The investigations concern Epson’s 

‘917, ‘902, ‘422, ‘053, ‘397, ‘233, ‘116, ‘749, 

‘163 and ‘513 US patents. 

The jointly filed termination request, based 

upon a settlement agreement between Epson 

and Ninestar, to the United States 

International Trade in Washington, D.C. to the 

Honourable David P. Shaw, Administrative Law 

Judge, Epson and Ninestar states: “Epson and 

Ninestar mutually desire to settle and 

compromise the disputes between them 

relating to the AO Proceeding”. 

The motion papers stated: “Accordingly, 

Epson and Ninestar respectfully request that 

the Administrative Law Judge issue an initial 

determination granting their joint motion and 

terminating Ninestar’s Request on the basis of 

the Settlement Agreement.” 

The settlement papers seen by The Recycler 

were redacted (confidential), but the part 

which has been made available for public 

viewing, states that “Epson is not granting a 

license to Ninestar […] under any of Epson’s 

patents” and that “Ninestar, through its 

counsel, will withdraw its Advisory Action 

Request […] and dismiss the AO Proceeding”. 

ASIA Print-Rite, Award, Business 

Print-Rite receive Chinese honour, 

appoint new European GM 

Print-Rite has been awarded the coveted title of China’s National Demonstration Enterprise of IP Rights. 

Print-Rite, the Zhuhai-based developer and 

distributor of aftermarket printer 

consumables, has been named China’s 

National Demonstration Enterprise of IP 

Rights by the China Intellectual Property 

Bureau, the only company to be thus 

honoured. 

Currently, Print-Rite has more than 2,662 

registered patents, both nationally and 

abroad. The range includes thousands of 

products, among them ribbons, inks, inkjet 

cartridges, laser cartridges, toners, OPC, 

chips, 3D printers and more. 

In its press release announcing this new 

national honour, Print-Rite said, 

“In 36 years Print-Rite truly believes that 

the efforts should be made to speed up to 

blaze a trail in innovation-oriented 

development and apply technological 

innovation to industrial development.” 

In addition, the company added that it “will 

also live up to the honour awarded by 

steering the whole printing industry in China 

to a road of healthy and robust growth 

through the implementation of the ‘Made in 

China 2025’ strategy.” 

Meanwhile, there have been changes afoot 

at Print-Rite’s European division, with 

Andrew Doherty taking over the position of 

General Manager. Print-Rite said of Doherty, 

who was been with the company for 36 years, 

that “it would be hard to find anyone 

better qualified.” 

Doherty started his printing consumables 

career in 1979, working at Trent 360 first as a 

packer, before going on to work “on the first 

inking machine in the UK.” He was promoted 

to supervisor of the packing team upon the 

1983 purchase of the company by Mills 

Computer Products, eventually rising to 

Production Manager. 

Following a spell away, he was appointed 

Logistics Manager in 1998, by which time the 

company had been bought again, this time by 

Print-Rite. 

“I am excited and highly motivated to lead 

the great team we have here at Print-Rite 

Europe,” Doherty said. “We have seen 

impressive growth in recent months and I am 

fully committed to maintaining the forward 

momentum.” 



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booth C40 

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WORLD FOCUS 

EUROPE Armor, Business, Corporate Social Responsibility 

ARMOR CEO puts principles into practice 

The remanufacturer has reasserted its commitment to Corporate Social Responsibility. 

Hubert de Boisredon, the Chairman and CEO 

of ARMOR, has released a statement in which 

he commits the French remanufacturer to 

translate its Corporate Social Responsibility 

(CSR) policy into “concrete action.” 

Calling CSR a “topical issue”, de Boisredon 

discusses the recent occasion when 245 

French Parliamentarians launched an appeal 

in favour of UN treaty ensuring multinationals 

respect human rights. 

“We have independently decided to place 

CSR at the very heart of our business model,” 

he writes. “We seek to apply its principles in 

our day-to-day activities with enthusiasm and 

clarity. Throughout the world, ARMOR strives 

to bring about energy transition and improve 

the working conditions of its employees while 

taking into account the specific environment 

in each country where we have a presence.” 

EUROPE Circular Economy, Carbon, Environment 

As The Guardian reports, with 

today’s economy geared up for 

“fast turnover”, meaning frequent 

replacement of everything from 

smartphones to laptops, TVs and 

printers, our society is currently 

set on a troubling path, creating a 

“staggering inefficiency” in our 

management of global resources. 

The Club of Rome, a global thinktank, 

published a study based on research it 

conducted in Sweden, which revealed that 

“moving to a circular economy by using and 

reusing, rather than using up, would yield 

multiple benefits.” 

The study examined the effects of 

“three strategies underpinning a circular 

economy”: renewable energy, material 

efficiency and energy efficiency” and its 

results demonstrated that, by 2030, “carbon 

de Boisredon also cites the “pioneering” 

work of ARMOR Asia, and its measures to 

enhance both employee well-being and 

environmental protection; the CEO also talks 

of the remanufacturer’s new inkanto brand, 

and its range of environmentally-friendly 

industrial inks. 

“For ARMOR, CSR is the cornerstone of our 

values of humanism, innovation, commitment 

and customer focus. CSR sets us on the path 

towards societal innovation. This is currently 

embodied by the launch of our new brand, 

inkanto. It is a logical extension of our 

business development, as is ARMOR Industrial 

Inks, which is working to formulate 100% 

environmentally friendly industrial inks that 

are also able to meet bespoke customer 

requirements. With its ecological properties, 

the development of our ASCA photovoltaic 

emissions [in Sweden] could 

be cut by almost 70 percent 

if a key set of circular 

economy policy measures 

were adopted.” 

Another positive side-effect 

of switching to a circular 

economy would be the 

creation of thousands of new jobs, as the 

repair, remanufacturing and upgrading of 

products “is far more labour-intensive than 

mining and manufacturing”. As a result, 

unemployment in Sweden could be cut “by 

more than a third”. 

Implementing such measures now is of 

crucial importance as we stand at “a 

crossroads” in our society, having so far 

caused widespread and well-documented 

damage to our planet, including “ecosystem 

decline, resource constraints and an 

Hubert de Boisredon, the Chairman and 

CEO of ARMOR 

film also falls under the umbrella of this grand 

CSR and societal innovation project, of which 

we are part.” 

“In short,” he concludes, “both CSR and 

societal innovation are an integral part of 

ARMOR’s DNA!” 

Circular economy could drastically cut carbon emissions 

A study conducted in Sweden has revealed that implementing the circular economy could reduce carbon emissions by up to 

70 percent by 2030. 

increasingly unstable climate”, the latter 

demonstrated to troubling effect by this 

year’s string of hurricanes. 

By taking advantage of various “policy 

options and investments” to create a circular 

economy, we could “benefit the climate and 

job market” simultaneously. 

These would include: 

• Strengthening existing policies in 

renewable energy 

• Establishing specific resource efficiency 

targets for materials 

• Strengthening recycling and reuse targets 

• Using public procurement as an incentive 

for new business models 

• Making the circular economy a core part 

of EU climate policies 

• Launching investments to support the 

circular economy 

• Rethinking taxation 



Meet General Plastic 

Industrial Co., Ltd 

at booth B57 

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9

WORLD FOCUS 

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EUROPE ARTI-Italia, Environment, Green Paper 

Green Paper on remanufacturing is now published 

The study, commissioned by ARTI-Italia, explores the sustainable future of the remanufacturing industry. 

The Recycler reported earlier this year on the 

soon-to-be-released study, which ARTI-Italia’s 

President, Giovanni Ravelli, described as 

representing “the first and important 

analytical and professional document on the 

world of regeneration.” 

Entitled ‘The art of remanufacturing: 

research on a sustainable future’ and 

produced by Dr Alessandro Dragoni, the 

paper analyses the economic, strategic, legal 

and environmental contexts of the industry 

and offers both medium and long-term advice 

on achieving a sustainable future. 

The Recycler has been shown an abstract of 

the Green Paper, penned by Mr Ravelli. 

In it, he writes that “a sustainable future is 

possible” but that to achieve it “we need the 

commitment of all: institutions, businesses 

and consumers.” He urges that, “We need to 

respect nature” and concepts such as the 

circular economy, regeneration and ecodesign 

need to become part of the common 

cultural vocabulary, before going on to say 

that “development of an environmental 

culture and a paradigm shift in terms of both 

purchasing and doing business” is required. 

In the abstract, Ravelli describes the “real 

challenge” of achieving a sustainable future as 

being “the economy’s ability not to put the 

environment under stress”. 

He also advises that the “linear 

economy” must give way to a 

circular economy and cites the 

importance of incorporating 

environmental criteria into Public 

Administration procurement 

policies, which will “direct the 

work of companies towards good 

environmental practices.” 

Ravelli explains that the 

research work which went into 

the Green Paper “has been 

deepened through interviews 

with members of the National 

Association of Arts-Italy”, which 

“has made it possible to achieve the objective 

of highlighting the peculiarities, strengths and 

critical points of companies”. 

He goes on to write that “In a nutshell, 

environmental and social sustainability, the 

ability to achieve excellent levels of quality and 

economic savings are the main characteristics 

of regenerated products.” 

The abstract concludes with Mr Ravelli 

stating, among other things, that “The 

regenerated product can continue to be made 

in Europe, avoiding relocation of production, 

provided that we can share with the 

Giovanni-Ravelli 

ARTI-Italia’s President 

customer the added value 

and contribution to the 

environment that it is able to 

make.” 

The Green Paper brought a 

positive response from the 

United Kingdom Cartridge 

Remanufacturers Association. In 

a statement, UKCRA’s Laura 

Heywood said: “It is so 

encouraging that Mr. 

Ravelli has underlined the 

commitment to the importance 

of remanufacturing for a circular 

economy to succeed. As we 

have for several years voiced our 

concern that Government and Businesses 

must lead by example -all the reports and 

published papers on self-sustainability in the 

World (the UK Government’s cross-party 

Triple Win Report on Remanufacturng, 

EPEAT’s IEEE1680.2 standard, the WEEE 

Directive including ‘design for reuse’) will 

have no impact unless it is embraced by all 

and not just the few. Climate Change is a fact 

and we are teetering on the edge.” 

She added: “Congratulations to Mr. Ravelli 

for bringing such an important Green Paper to 

the Public.” 

EUROPE Messe Frankfurt, Events 

Messe Frankfurt appoints Group Show Director 

Julia Uherek has been named Group Show Director for consumer goods fairs by Messe Frankfurt. 

In her new position, Uherek will be 

responsible for the “strategic orientation” of 

the Paperworld, Creativeworld, 

Christmasworld, and Beautyworld trade 

fairs. Julia Uherek succeeds Cordelia von 

Gymnich, who will now be concentrating on 

her new responsibilities as the head of Messe 

Frankfurt’s Services division. 

Uherek, who has a degree in journalism, 

started her career at Messe Frankfurt in 2008 

as a trainee in the field of Corporate 

Communications. She took charge of the 



Marketing Communications for 

Consumer Goods department 

for these events in 2011, 

and according to Messe 

Frankfurt “will retain temporary 

responsibility for this 

department until further 

notice.” 

Detlef Braun, Member of the 

Executive Board of Messe 

Frankfurt: “With her detailed knowledge of 

consumer goods markets and extensive 

Julia Uherek 

expertise in marketing and PR, 

Julia Uherek boasts the skills 

and experience necessary to 

gear our trade fair formats for 

the future in a challenging 

industry environment. We are 

delighted that she has agreed 

to take on this important 

position.” 

Julia Uherek will report to 

Stephan Kurzawski, Senior Vice President of 

Messe Frankfurt Exhibition GmbH. 

Meet IR Italiana 

Riprografia at booth B17 

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WORLD FOCUS 

NORTH AMERICA Static Control, 

Highlands, Business 

Static Control and 

Highlands form 

strategic agreement 

Static Control has appointed Highlands 

as its exclusive sales and marketing 

agency for the USA and Canada. 

As a result of this appointment by Static 

Control, Highlands will be responsible for 

helping to enhance the manufacturer and 

distributor’s growth in the office products 

channel. 

“Highlands has a wealth of experience 

and a great track record representing 

manufacturers of all types. We trust in 

their ability to introduce Static Control 

and our company values of innovation and 

quality to new channels,” says Bryan 

Bonacum, VP, North American Sales for 

Static Control. “We look forward to a 

successful long-term relationship.” 

“We are excited to work with a cartridge 

manufacturer that is committed to R&D, 

education, and serving their customers 

with the highest level of service and 

quality,” says Bob O’Gara, CEO of 

Highlands. “Static Control is committed to 

growing their market share. This allows 

Highlands to strengthen our presence 

with customers across the US and Canada 

by exploring new opportunities and 

increasing customer awareness; it’s a winwin 

for everyone.” 

To date, Highlands has over five 

decades of experience in enhancing client 

sales by providing effective and efficient 

brand advocacy programs, and the 

company supports manufacturers and 

brands in the B2B, B2C, and eTail 

marketplaces. 



EUROPE European Patent Office, Guidelines 

EPO revise Guidelines for Examination 

The new guidelines include a series of changes, including to oral proceedings, fees 

and searches. 

The European Patent Office has published a 

revised version of the Guidelines for 

Examination, which provide general 

instructions on the varied aspects of 

applications and patents in Europe, reports 

Lexology. 

One of the key changes that is likely to 

imminently affect applicants is concerning oral 

proceedings. Previously, the guidelines allowed 

for the issuing of an Extended European Search 

Report (EESR) during the search and 

examination phase of a patent. The EESR could 

be followed by examination reports, should the 

EPO deem it necessary. Any objections raised in 

an examination report could also be raised in 

the search opinion included in the EESR. 

Currently, if the examination division feels that 

no progress is made during the examination, 

then the applicant is summoned to attend oral 

proceedings, during which a decision is made 

on outstanding objections. 

Under the revised guidelines, however, the 

examining division may now issue a summons 

to oral proceedings as the first action in an 

examination. Nevertheless, the revised 

guidelines state this will only occur in 

exceptional circumstances; particularly, if the 

claims on file are not substantially different to 

those on which the search was based, and if the 

objections raised in the search opinion still 

apply. The new guidelines also state that the 

summons should be issued with at least six 

months’ notice. 

Lexology note that in the past, the examining 

division has justified oral proceedings as the 

most efficient way of bringing the examination 

phase to an end, and suggest this amendment 

to the guidelines is a further move in this 

direction. 

Another key change regards lack of unity at 

the search stage. Under the old guidelines, if the 

search examiner believed the claims lacked 

unity during the search, a partial search report 

would be issued, inviting the applicant to pay 

further search fees to cover inventions besides 

the first, already-searched invention. It was at 

Meet Ninestar 

at booth C41 

Contact the news team at news@therecycler.com 

the examiner’s discretion as to whether or not 

they would provide a reason for the finding. 

This had the effect of variation in the levels of 

information provided in search reports, from 

one application to another. 

However, the new guidelines require the 

provision of a reason for the non-unity finding, 

as well as a provisional opinion on the 

patentability of the searched invention, in the 

partial search report. 

Lexology argue that this is a welcome change 

from the EPO, as it will standardise their work 

and allow applicants to make a more informed 

decision, early in the prosecution, as to which 

inventions further search fees should be paid 

for. 

The EPO has also clarified procedure 

concerning further processing and reestablishment 

fees. According to the new 

guidelines, one fee is required for each unitary 

procedural act which was not carried out. A 

unitary procedural act is formed from two or 

more acts if they have the same legal basis, and 

the fee will depend on the number and the 

nature of the acts. 

The revised guidelines also make clear that 

only a single, flat fee is required when 

requesting further processing for paying the 

grant and publishing fee, and for filing a 

translation of the claims at the grant stage. 

Lexology remark that these changes “provide 

clarity on the EPO’s approach to further 

processing and re-establishment fees, but do 

not reflect a change in current EPO practice.” 

Powered by 



EDITORIAL 

Editorial 

Welcome to 2018 and a prosperous and successful year to you all. 

Last year was a challenging one for the 

office imaging sector as the contraction in 

print volumes continues and the decrease 

in the channel is set to continue. OEM’s 

are driving MPS and gaining market share. 

What is interesting is that there are more 

second generation MPS programmes in 

play. 2G-MPS is where the OEM’s MPS 

programmes have come to an end and the 

user wants to keep the equipment and 

source a lower cost consumables and 

support service. 

New, non-OEM cartridges continue to 

take market share in the small diameter 

HP/Canon printer sector. Remanufacturing 

of more complex and larger 

cartridges, as well as more niche 

cartridges, is growing, dare I say it is 

generating more margin? 

There remains an issue of overcapacity 

in the channel, and on the supply side, 

some toner and OPC’s manufacturers may 

exit the market, primarily as the demand 

for chemical toner increases. Remanufacturers 

are also facing overcapacity 

issues and are realigning production and 

distribution to maintain and grow margins 

as well as looking to expand or diversify 

into adjacent channels. 

An ongoing frustration for 

remanufacturers is the availability or lack 

of availability of MS/MX chips for Lexmark 

cartridges that severely impacted on 

remanufacturing in the second half of last 

year. Availability should improve in 2018 

as more solutions enter the market. 

You think it’s terrible, but the OEM’s are 

feeling the contraction as well. Our for fun 

survey last autumn showed that readers 

believed as many as nine OEM brands 

might disappear by 2025 and possibly one 

or two this year. In an interesting turn of 

events, there is a rumour that a minor 

OEM is considering exiting the market 

and selling their IP portfolio as early as 

this summer. 

Big issues in 2018 

On 25 May 2018 enforcement of the EU 

General Data Protection Regulation 

(GDPR) begins. If you do business with 

customers in the EU, the deadline is 

approaching fast. You may think you’re 

immune from its impact but think again. 

Now is the time to act! 

The EU General Data Protection 

Regulation (GDPR) replaced the Data 

Protection Directive 95/46/EC and was 

designed to harmonise data privacy laws 

across Europe, to protect and empower 

all EU citizens data privacy and to reshape 

the way organisations across the region 

approach data privacy. The key articles of 

the GDPR, can be found on the EU GDPR 

website (www.eugdpr.org) 

As if that is not enough to deal with on 

31 May 2018 is the deadline to register for 

REACH. If you manufacture chemical 

substances or import more than one 

tonne per year from outside the EU, you 

may have registration obligations under 

REACH. Additionally, if you manufacture 

or import a product (mixture, article), it 

may contain substances that need to be 

registered individually. 

What does that mean in reality? If you 

import a thousand toner cartridges from 

outside the EU, you need to be registered. 

Stefanie Unland Managing Editor 

If you are not, it is a criminal offence. One 

large importer of new non-OEM toner 

cartridges has already been visited by the 

police and is now busy registering. 

As an importer, it is your 

responsibility to ensure compliance 

and Beware of fake documents. 

Paperworld - Remanexpo and The 

Recycler Live are just a few weeks away at 

the end of January. In Hall 6.0 you will find 

a great range of exhibitors in this very 

vibrant part of the show, with a strong 

focus on the remanufacturing and the 

office imaging sector. And of course, a 

very full The Recycler Live seminar 

programme where MPS is a core theme. 

Remanufacturing is front and centre of the 

programme, and Social Media is on 

agenda as the industry plays catch up in 

this crucial sector and essential 

communications channel. Don’t take my 

word for it – Ask the analysists, on hand 

during the show is Peter Mayhew, director 

at Lightwords, Andrew Carroll, director at 

Keypoint intelligence and Charlie Brewer, 

President at Actionable Intelligence. Ideas 

and opportunities are firmly part of the 

programme and be sure to catch Tuesdays 

“The office print market” presentation. 

And finally, don’t forget the ETIRA 

reception and The Recycler Awards 

presentations on Sunday at 5.30pm. 

See you at the show. 

R 


15

AROUND THE INDUSTRY 

ASIA CET, University, Scholarship 

CET Group backs 

university scholarship 

program 

Last month representatives from the 

company visited Beijing University of 

Chemical Technology for a special signing 

ceremony to establish the program. 

This week, CET Group released details of 

their visit to the University, which took place 

on the afternoon of 27 October 2017. A 

signing ceremony was held, attended by Ms. 

Dai Mei, CET Group’s General Manager, and 

Mr. Ren Xin Gang, the University’s Vice 

President, among other members of CET 

staff, university faculty and students. 

The purpose of the ceremony was to 

“establish a scholarship program” which 

would be awarded to “gifted, hardworking, 

and innovative students that exhibit a desire 

to contribute to the greater good for society.” 

Mr. Gang praised CET Group’s “spirited 

dedication to social responsibility” and their 

support for educational development. He 

revealed that both the company and the 

University shared the same values and 

“expressed the University’s willingness” to 

“further progress” development, scientific 

research and cooperation with “other 

enterprises and universities.” 

After the meeting Ms. Mei and Mr. Gang 

signed the agreement to launch the 

scholarship program. 

CET Group also revealed that it is 

“currently working on more cooperative 

agreements with many other universities and 

colleges, including Hebei University of 

Technology and North China Polytechnic, in 

order to benefit more students and their 

families. 

IMEA HP, Counterfeiting 

HP and Kenyan officials shut 

down counterfeiters 

HP’s Anti-Counterfeiting and Fraud Team has assisted officials in Kenya with the closing 

down of a local counterfeiting operation. 

As Jeanette Oloo of allAfrica reports, HP has 

aided Kenyan officials in the closure of a local 

counterfeiting business, with authorities 

confiscating approximately 100 ready-for-sale 

toner cartridges as well as 8,400 “illicit 

components” which were ready for use in 

manufacturing more counterfeits. 

“The local business’ illicit counterfeiting 

arm had been operating out of a hidden 

warehouse. By working closely with HP’s Anti- 

Counterfeiting and Fraud team, Kenyan 

officials were able to identify the fact that the 

business was manufacturing fake print 

supplies and intercept the products made for 

market,” declared the OEM’s statement. 

HP and local investigators gathered their 

information about the illegal operation 

through the carrying out of “routine market 

inspections” by HP. 

“Counterfeiting is a crime. For users, such 

illegal imitations can cause a multitude of 

problems that can cause performance and 

reliability issues. Should your printer break 

because of using counterfeit printer ink or 

toner, you could also have issues with your 

manufacturer’s warranty becoming not 

ASIA UTec, Website, Marketing 

The Zhuhai, China-based company UTec has 

launched the new, revamped version of its 

website. The site is now fully smartphoneenabled 

and responsive, giving users and 

customers the best possible experience, 

regardless of whether they’re browsing from 

home or on the move. 

The website includes a library of the 

company’s past e-newsletters, as well as a range 

of videos promoting new products and the 

history of UTec. A comprehensive Products 


applicable,” the company’s statement added. 

As part of its war against counterfeiting, HP 

launched an Anti-Counterfeiting and Fraud 

Programme that “actively educates its 

customers and partners to be vigilant against 

fake printing supplies”; in addition, HP works 

closely with local authorities around the world 

“to detect and dismantle illegal operations 

that produce counterfeit HP printing 

components.” 

During the course of the last five years, the 

OEM has already helped local authorities 

confiscate approximately 12 million 

counterfeits and components, and has 

conducted more than 4,500 “audits and 

inspections” of its partners’ stocks and 

suspicious deliveries. 

UTec launch new website 

Union Technology International has unveiled its new, improved, and smartphonefriendly 

website. 

page gives details of UTec’s range of 

remanufactured cartridges, chips, compatible 

ribbons, bulk ink, and more, whilst visitors also 

have the chance to find out more about the 

company’s certifications and production 

facilities, and also the option to watch its 

corporate video. 

There is also an option to download its 

product list, company leaflets, and e-catalogue. 

You can visit the new-look website by going 

to www.union-tec.com. 



Meet Static Control 

Components (Europe) 

Ltd. at booth C37 

Powered by 


16 

THE RECYCLER • ISSUE 302 • JANUARY 2018



EUROPE Speed Infotech, New Facility, Remanufacturing 

Speed Infotech opens Czech facility 

Inkjet remanufacturer, Speed Infotech opens new European facility in the Czech Republic. 

Speed Infotech, the China based inkjet 

remanufacturer has announced the opening 

of a new European subsidiary Speed Infotech 

Czech s.r.o. The company is located in 

Moravský Písek. 

Speed Infotech CEO and co-founder 

Benjamin Young said of the expansion “The 

European market has been growing for some 

time and this summer we spent several weeks 

talking with new and established customers to 

see how we could help them grow. The 

challenges were clear; our customers wanted 

faster response times, urgent deliveries within 

forty-eight hours and real-time technical 

support. The key to getting closer to our 

customers and providing them with a full suite 

of support services was to open a facility in 

Europe. We were able to hire an experienced 

team suitable facilities were readily available, 

so it made sense to bring the 

people and the facility together 

and create our new company 

Speed Infotech Czech s.r.o. The 

Czech Republic is a great place to 

do business with a growing 

economy and a central location to 

expand the support we provide 

our European customers.” 

The new company will be 

headed up by Cory Holtkamp and a team of 6 

experienced technical staff who have more 

than one hundred years’ experience between 

them. Holtkamp is a twenty-five-year industry 

veteran working in Europe and Asia and 

establishing and running production and 

support facilities. 

Holtkamp said “we have a team of 6 staff 

who all have more than 15 years’ experience 

Cory Holtkamp 

in R&D, Production, Quality 

inspections departments, administration, 

warehousing, recycling 

centre. With this highly talented 

team, we will play a major role in 

delivering Speed Infotech’s 

customer service and technical 

support and provide a range of 

highly flexible services from 48- 

hour deliveries to technical 

support, product training, resetting and 

repacking services. All tailored to our 

customers’ requirements.” 

Speed Infotech Czech s.r.o is located at 

Kovodelská 62, 696 85 Moravský Písek, 

Czech Republic. Email euroservice@speedchina.com. 

The contact person is Cory 

Holtkamp, email cory.holtkamp@speedchina.com. 

GLOBAL Events, Marketing 

How to get noticed at a crowded trade show 

Danny Wong of Entrepreneur gives four key tips on how to stand out from the other exhibitors at a bustling trade show. 

While a trade show may just be another 

thing to worry about in a hectic month for 

any business involved in B2B sales, it can be 

of great importance to your business’s 

prospects to make sure you stand out, draw 

in potential customers, and promote your 

brand as efficiently as you can. 

With that in mind, Wong gives the 

following pointers to making your next busy 

trade show a success. 

1. Start beforehand 

Wong advises advertising your upcoming 

presence at the trade show a good two 

weeks to a month in advance of the show 

date, informing your contacts that you 

will be exhibiting there and letting them 

know that “your booth will be worth 

visiting.” He also advises that you find out 

which other vendors will be attending, “as 

well as the physical conditions of your 

booth or space.” 

He even suggests possible 

collaboration with your 

neighbours at the show, “if 

you have complementary 

products or services and 

overlapping customers”. 

2. Provide an activity at your 

booth 

With trade show attendees 

seeking “an interactive experience” at the 

booths they visit, it would stand your 

business in good stead to provide an 

activity in contrast to “a standing sales 

pitch”, so long as it is “aligned with your 

brand.” 

3. Offer proof of your product’s quality 

As participants of the trade show may not 

be aware of your particular brand and the 

products you offer, Wong advises showing 

Danny Wong 

marketing materials “that 

highlight customer case studies 

and testimonials” as well as 

sharing “a short list of your 

most well-known clients”. You 

can also broadcast which 

publications your brand has 

been showcased in to help 

consumers get a real feel for 

your business. 

4. Review your strategy 

It may be an idea, before the show 

commences, to gather your exhibiting 

staff and outline your strategy and 

expectations for the show, “outlining the 

particular messages you want to convey.” 

Wong advises viewing the trade show “not 

as a competition” but rather as a platform 

for showing “what you do better than 

anyone else.” 



Meet wta Carsten 

Weser GmbH at 

booth B331 

Powered by 



17


EUROPE OKI Europe, New Hire, Business 

OKI Europe appoints 

new Managing 

Director 

It was announced this week that Dennie 

K. Kawahara will be taking up his new role 

as Managing Director of OKI Europe Ltd. 

Kawahara, the 

former head of OKI 

Data Australia, will 

be replacing Terry 

Kawashima, who is 

moving on to a new 

role as General Manager of Overseas 

Banking Terminals Sales in Tokyo. 

Kawahara is a long-time OKI employee, 

having joined Oki Electric Industry in 1992, 

working his way up to his most recent role 

as Managing Director of Oki Data Australia, 

a position he has held since 2012. In this 

role, he helped the division achieve 

constant growth across both Australia and 

New Zealand. 

In the interim he has also held a number 

of other positions at the OEM, spending 

nine years working for Oki America Inc and 

serving in OKI Europe’s marketing 

department between 2007 and 2010. 

As well as working in the printer 

business, Kawahara has also been 

involved in a few innovative IT hardware 

and software products, and system 

development for OKI. 

“I am delighted to be returning to OKI 

Europe at such an exciting and 

transformational time in its long and 

successful history. OKI’s people, products 

and flexibility to meet customer needs 

make it a leader in its industry. I look 

forward to taking part in developing new, 

forward-looking strategies to address the 

positioning of our products in the new 

digital environment and to maintaining our 

momentum in an increasingly competitive 

market,” said Kawahara. 

“As Managing Director, I will make it my 

mission to improve structure and 

strengthen OKI Europe’s direction, 

increasing collaboration and profitability in 

this tough and ever-changing market. In my 

experience Europe is the most challenging 

yet rewarding region to work in. I am 

excited to meet staff, customers and 

partners in the many different countries in 

our region, experiencing the different 

business cultures, and playing a part in OKI 

Europe’s exponential business growth.” 

18 

EUROPE RIS, Refilling, Cora France 

Cora expands RIS cartridge 

refill service 

Retail Inkjet Solutions (RIS) has revealed this week that French hypermarket, Cora, has 

opted to offer its inkjet cartridge refill service at several store locations. 

At the beginning of this month, 

RIS broke the news that 

Intermarché was placing its 

InkCentre inkjet cartridge refill 

equipment in select locations 

throughout France. Now, as 

MarketsInsider reveals, the 

company is enjoying similar 

success with Cora, another French 

hypermarket, which “has recently begun to 

offer the RIS InkCentre inkjet cartridge refill 

service at several of its locations”. 

Just as with Intermarché, the chain made 

the decision to provide this service after a 

“successful trial program” which led to “strong 

sales from its first round of successful 

installations.” 

RIS’s refilling service helps customers 

achieve savings of up to 70 percent, compared 

to the cost of buying a new inkjet cartridge. 

“After meeting the CORA Blois team and 

witnessing first hand their dedication to 

company growth and their enthusiasm to 

bring a better value to their customers, I knew 

we would have a successful partnership. They 

understand the importance of making a 

difference in their customer’s lives from cost 

savings to protecting the environment. I am 

very pleased with the expansion of the 

Refilling Service to Wattignies and on to many 

more locations,” said Vince Hormovitis, Vice 

President Sales & Business Development at 

RIS. 

Cora’s Olivier Martin and Tarik Allouche, 

from the hypermarket’s Marketing 

Department, first began looking into the RIS 

EUROPE DCI, Awards 

Dynamic Cassette International has won the 

Best Community/Business Environmental 

Achievement award at the Boston Business 

Awards 2017, reports the Boston Standard. 

The ceremony took place at the 

Duckworth Landrover Showroom in Kirton 

last week, with a number of other local 

businesses winning in a range of categories. 

Guests were treated to a drinks reception and 

buffet, with entertainment from a local 

jazz singer. 


refilling service earlier this year, 

in order to “offer Cora Blois 

customers ink filling service 

while they shopped.” Working 

together with RIS they 

instituted a trial at both the 

store’s Blois and Wattignies 

sites, and now it has been 

revealed that additional locations “will be 

joining them in the coming weeks”. 

Olivier and Tarik said, “This concept 

represents a new activity for our multimedia 

department, offering a quality solution that is 

more economical for our customers. The 

inkjet cartridge is refilled using the RIS 

InkCenter®, also known as the ‘Ink Bar’. The 

machine is compact, easy to use, and provides 

excellent savings for our customers while they 

shop in the store. With the Ink Bar, a cartridge 

can be recycled many times, which helps the 

environment and future generations!” 

RIS Chief Executive Officer, David Lenny 

added: “Our new trial program at several Cora 

hypermarket stores in France represents an 

exciting opportunity for RIS to again 

demonstrate our core value proposition of 

delivering a high quality ink cartridge refill 

solution at the lower price point that today’s 

consumers want and deserve. We look 

forward to working with Cora in the years 

ahead, and are confident that augmenting 

Cora’s wide array of products and services 

with the RIS-powered ink refill service will be 

very popular with customers who can get 

their own cartridges refilled in real-time while 

they shop.” 

DCI win at Boston Business Awards 

The UK remanufacturer was honoured for its environmental approach at the local 

ceremony. 

Mark Edwards, group editor of multimedia 

company Johnston Press, introduced the 

evening, which was hosted by BBC Radio 

Lincolnshire’s Melvyn Prior. 

“These awards are a local platform for 

celebrating the very best successes in the 

area,” said Edwards. “Our awards recognise 

the efforts of local companies and individuals 

who have one thing in common – the 

dedication to achieving, and we salute you for 

all of your hard work and determination.” 

THE RECYCLER • ISSUE 302 • JANUARY 2018



EUROPE IDC, Market Report 

Western Europe HCP market sees little growth 

The latest IDC report reveals that the Hard Copy Peripherals market in Western Europe has had a disappointing year, with “few 

growth areas”. 

According to IDC, “the Western European 

printer and multifunction (MFP) market 

decreased by 3.2 percent in unit terms” in Q3 

2017, compared to the same period in 2016. 

Both the inkjet and laser printer markets 

experienced “negative sales performances” in 

terms of units, and laser market value was 

also down. 

These results are in line with the 

documented decline in the overall market 

which began in Q2 2015 and seems set to 

continue despite “a hopeful last quarter”. This 

quarter’s results mark a decline of 173,000 

units “to give a market of almost 5.1 million 

devices”, a “disappointing” performance which 

was caused by a fall in laser printing, with 

overall revenues falling by 11.4 percent and 

laserjet revenues dropping by 15.2 percent. 

Inkjet revenues grew, however, by 9.6 

percent, as a result of “strong A3 sales”. 

Shipments of laserjet units decreased in 

number by 7.9 percent in Q3 2017, with 

values also dropping, which indicates “that 

prices are getting lower”, according to IDC. 

Business inkjet shipments did experience 

“slight growth after a persistent negative trend 

in the past five quarters”, with shipments 

dropping “by 0.5 percent” in the third quarter. 

Meanwhile “MFP products grew by 1.9 percent 

in volume but grew by 27 percent in value”, 

and business inkjet MFPs “accounted for 90.3 

percent of business inkjet shipments in Q3 

2017”, which is “a 1.3 percent increase” from 

the same period last year. 

Overall, the IDC report revealed that “MFP 

products accounted for 85.1 percent of all 

shipments in Western Europe” in Q3 2017, a 

slight increase on the 83.3 percent reported in 

Q3 2016. Laser and inkjet MFPs, however, 

“decreased by 1.2 percent, while laser and 

inkjet printers showed an even stronger 

decline (13.6 percent), with shipments 

generally in line with IDC forecasts.” 

In general, “there was a significant decline in 

the business market” in the third quarter. 

Comprising both laser and business inkjet 

devices, the market “decreased by 5.6 percent, 

with value declining by 12.7 percent.” The 

highest value growth was reported in 31–44 

ppm colour devices and 45–69 ppm mono 

devices, “showing that high-end devices are 

preferred by businesses.” 

“Despite a poor quarter for the Western 

European market, we see that high-speed laser 

devices have grown moderately,” said 

Delphine Carnet, senior research analyst in 

IDC’s Western European Imaging, Hardware 

Devices, and Document Solutions group. “It is 

in fact difficult to look at growth areas 

nowadays in the market as both the inkjet and 

laser segments are decreasing in Western 

Europe. Business inkjet and high-speed laser 

devices show a slight growth in the current 

bleak economic context.” 

EUROPE Cartridge World Cyprus, HP 

Gold Partner 

Cartridge World 

Cyprus achieves HP 

Gold partner status 

The Cypriot franchisee of Cartridge 

World has been named an HP Gold 

Imaging and Printing Partner. 

Cartridge World Cyprus was accorded this 

status by the OEM because, as CWC 

owner/director Duncan Glover explained 

to The Recycler, “We met the criteria for 

level of business with HP and completed 

their accreditation process and 

examinations.” 

He went on to say, “We hope this status 

will help us further our pursuit for 

[providing] service excellence to our 

customers.” This award is undeniably a 

coup for Cartridge World Cyprus, as 

companies who achieve the status of HP 

Gold Partner receive the best advantages, 

in terms of their market positioning and 

competitive opportunities, and are also 

granted access to various HP programs. 

They are also allowed to exclusively use the 

HP Gold logo. 

AUSTRALASIA CSG, Brand 

CSG launches its own brand 

Until now the NZ managed print services provider has been operating under the 

Konica Minolta brand but is now forging its own path. 

Resellernews reports that CSG, 

which until now has been 

offering its managed print 

services in New Zealand under 

the Konica Minolta brand, “has 

officially launched the CSG 

brand and its full range of IT 

services”. 

With this new development, 

the company will continue its 

partnership with Konica 

Minolta “at a local level” but will 

trade without the OEM name. 

“Print is still a very important 

part of our business and Konica Minolta will 

continue to be one of the main brands of 

devices we offer to the market,” explained 

CSG Managing Director and CEO Julie-Ann 

Kerin. 

“Our customers will continue to receive 

the high level of quality service they 

experience today, which will continue to be 

delivered by our existing teams. 

“Nothing will change from that 

perspective. What does change is we now 

Julie-Ann Kerin, Managing 

Director and CEO CSG 

offer our customers a broader 

more complete set of 

solutions that add real value 

to their businesses.” 

CSG promises to offer “a 

full suite of technology as 

subscription solutions that 

help businesses maximise 

productivity, efficiency and 

reduce costs.” 

Now that it is operating 

under its own brand, CSG will 

offer its customers “access to 

a portfolio of subscriptionbased 

services” that are “suitable for small to 

medium business, large enterprise and 

government”. These services include “digital 

display, unified communications, contact 

centre, desktop and managed IT.” 

When it was trading under the Konica 

Minolta brand the company had over 400 

New Zealand staff, spread across 14 offices. It 

has since “made a number of new hires” in 

order to “support its expanded range of 

offerings in New Zealand.” 



GLOBAL Katun, Anniversaries, Business 

Celebrations 

aplenty at ‘Top 

100’ Katun 

As three employees mark thirty years’ 

service, Katun has been named in the 

Top 100 Private Companies, 

according to the Minneapolis/St. Paul 

Business Journal. 

Katun has announced that it has once 

again been named on the Minneapolis/ 

St. Paul Business Journal’s Top 100 

Private Companies list 2017. The 

company has extended its gratitude to its 

customers, suppliers and employees for 

their trust and support, that have helped 

earn them this accolade. 

It has been a month of celebrations 

for Katun for multiple reasons, with 

three employees celebrating their 30th 

year with the company. Ute Frohn- 

Theissen, Kirsten Martens, and Blake 

Spillers all marked the milestone this 

month, with Katun paying tribute via its 

social media accounts, and hosting a 

party that was said to involve not just 

one, but two “sizeable” cakes. Katun’s 

EAME Marketing Director, Cornelis 

Alderlieste, told the employees that over 

three decades, they had “literally helped 

to build the great company that Katun 

Corporation is today.” 

The festive November follows a 

similarly exciting October for Katun, with 

the news that it was to be acquired by 

General Plastic Industrial Co., Ltd. 

Speaking at the time, Katun’s CEO and 

President, Robert Moore, said: “Katun is 

very excited to become part of the GPI 

organization and to begin the next 

chapter in our company’s history, having 

worked closely with GPI for well over a 

decade, we have the highest regard for 

its entire organization, culture, and 

products, as well as its unsurpassed 

dedication to quality and innovative 

toner cartridge solutions. GPI’s technical 

and manufacturing capabilities will 

significantly enhance the Katun value 

proposition, as well the value that Katun 

already offers our customers.” 

NORTH AMERICA Flexprint, Award, Business 

FlexPrint recognised by Phoenix 

Business Journal 

The managed print and office technology provider has been named the seventh fastest 

growing company in Arizona. 

FlexPrint LLC revealed that they had been 

“distinguished as the seventh fastest growing 

company in Arizona” by the annual Arizona 

Corporate Excellence (ACE) Awards, held by the 

Phoenix Business Journal. 

These awards recognise the “largest and fastest 

growing privately owned businesses in Arizona in 

terms of overall revenue and revenue growth.” 

Their lists of businesses are “researched and 

compiled in partnership with the Phoenix 

Business Journal and accounting firm 

CliftonLarsonAllen LLP.” 


EUROPE IT Recycling, E-Waste, UK 

Industry veteran builds up 

recycling business 

Hayley Shorthouse is a recycling industry success 

story, having this year become the company 

owner of Uniq Recycling Ltd, based in Derby. The 

company offers an “easy and reliable” service, 

collecting a variety of IT equipment while 

allowing customers to feel satisfied that they “are 

helping their community”. The company’s 

tagline is Seamless IT Recycling, and its service is 

cost neutral, WEEE compliant, and ensures 

secure data removal. 

Shorthouse first began her career in the 

As well as being ranked as the seventh fastest 

growing company in the state, FlexPrint, which 

was founded in 2005 and has over 350 employees, 

has also been named the 24th largest private 

company in Arizona. 

“It is an honor to be recognized with an 

Arizona Corporate Excellence Award,” says Frank 

Gaspari, CEO of FlexPrint LLC. “We are very 

proud of our employees and their contributions 

in taking care of our customers and supporting 

our aggressive growth strategy. We wouldn’t be 

where we are today without them.” 

Hayley Shorthouse began her successful career in the recycling industry 20 years ago and is 

now at the helm of her very own IT recycling company. 

recycling industry in 1998, taking on the role 

of Environmental Specialist/ISO Management 

Rep at EMC Ltd, where she worked for over 

14 years and had a wide range of job 

responsibilities. 

She then went on to hold Sales Manager roles 

at both Rethink Europe Ltd and CTR Europe, and 

in 2016 worked as a Business Development 

Manager for Propaye Ltd and then the Redeem 

Group, Europe’s biggest mobile phone and IT 

recycling business. 

ASIA China, Remanufacturing 

Chinese remanufacturing worth 

¥200bn by 2020 

Green technology will be promoted and key fields prioritising under the Chinese government’s plan. 

The Chinese Ministry of Industry and 

Information Technology (MIIT) has predicted 

the gross market value of China’s 

remanufacturing industry will reach 200 billion 

yuan ($30.2 billion / €25.5 billion) by 2020. 

MIIT stated that key fields such as medical 

imaging facilities, heavy machinery, and oil and 

gas production equipment will be prioritised 

over the coming three years. 

According to the plan, China will 

promote green technology in remanufacturing 

– such as additive manufacturing, 

smart manufacturing, and non-destructive 

testing. 

MIIT hopes that by 2020, breakthroughs will 

have been made in generic technology, and 50 

standards on management, technology, 

equipment and assessment will have been 

published. 

Under the plan, China will also give support 

to 100 firms covering different areas of the highend 

smart remanufacturing industry. 




NORTH AMERICA PrinReleaf, Environment, Business 

PrintReleaf striking up new alliances 

The forest stewardship service has announced two new moves which will further expand the global reach of its reforestation 

programme. 

It has been announced that PrintReleaf has 

elected to join the Idealliance Member 

Advantage Programme, and will as a result be 

making its worldwide reforestation services 

available at a discounted rate to Idealliance 

members. In the same month, the forest 

stewardship service has also announced a 

partnership with the Italian-based PRT Group, 

to help it make further inroads into Europe. 

PrintReleaf Service collects paper 

consumption data via third-party software 

integrations regardless of the origin of the 

paper or how it is used. Print customers select 

where they would like their print job ‘releafed’ 

through the PrintReleaf network of certified 

reforestation projects. The patented 

PrintReleaf technology tracks paper 

consumption and monitors PrintReleaf 

reforestation partners to ensure fulfilment. 

Speaking about the Idealliance agreement, 

PrintReleaf founder and CEO Jordan Darragh 

said: “PrintReleaf is pleased to make our 

certified reforestation service available to 

Idealliance members. As a participant in of the 

Idealliance Member Advantage Program, 

PrintReleaf will offer Idealliance members in 

good standing a discount from its published 

reforestation rates and enable them to avoid 

the financial and operational headaches often 

associated with other forest stewardship 

programs. Print buyers, publishers, and brand 

owners will be happy to know that paper 

usage is being translated into reforestation at 

worldwide sites via a certified, verified, and 

economical process.” 

“Idealliance is delighted to provide 

this innovative environmental stewardship 

program to our members worldwide,” added 

Idealliance Senior Vice President, Sales Dean 

D’Ambrosi. “Since PrintReleaf monitors paper 

consumption automatically, members won’t 

have to track their own paper usage, and they 

can let their customers know that they are 

taking part in an environmentally responsible 

program that offsets their paper consumption 

via reforestation projects at certified sites. 

And, as Idealliance members, they can do all 

this at a discount.” 

Meanwhile, Dario D’Urso, the CEO of PRT 

America Inc, commented that “PRT Group is 

pleased to partner with PrintReleaf and to 

demonstrate to our customers that we are an 

environmentally responsible printer and 

mailer. We are confident that PRT Group 

customers will see this as a positive step in 

making the world a greener place.” 

“Our partnership with PRT Group marks 

the further expansion of the PrintReleaf 

franchise into Europe,” Daragh explained. 

“The PRT Group will integrate the PrintReleaf 

API into their proprietary business critical mail 

software platforms - MyMailHouse in the 

United States and PostaPronta, which 

operates in Italy, France, Spain, The 

Netherlands, and Japan. We are pleased that 

the PRT Group recognizes the value and 

simplicity of our API through which they can 

easily scale certified paper reforestation.” 

AUSTRALASIA ACCC, OfficeMax, Acquisition 

ACCC will not block OfficeMax acquisition 

The Commission has revealed that it will not oppose Platinum Equity’s acquisition of OfficeMax. 

The ACCC has said it will not oppose the 

proposed acquisition of OfficeMax Australia 

by Platinum Equity. 

Platinum Equity is the owner of Winc 

(formerly Staples Australia). As the ACCC 

explains, both Winc and OfficeMax supply 

office products to commercial and 

government customers in Australia. 

“Following extensive market inquiries and 

analysis of documents and data, the ACCC 

has decided not to oppose this transaction. 

The ACCC believes the transaction will 

lessen competition but doesn’t reach the 

threshold of causing a substantial lessening 

of competition,” ACCC Chairman Rod 

Sims said. 

“Any deal that sees the largest supplier 

acquiring the second largest in a market will 

require very close scrutiny. However, in a 

finely balanced decision the ACCC found that 

a combined Winc-OfficeMax would continue 

to face competition from the remaining key 

suppliers, Complete Office Supplies (COS) 

and Lyreco.” 

“Many large commercial and government 

customers put their contracts out to tender, 

and both COS and Lyreco have recently been 

successful in winning customers from Winc 

and OfficeMax. As a result, the ACCC 

considers that COS and Lyreco, combined 

with the ability of large customers to switch 

suppliers and to purchase products offcontract, 

are likely to provide a sufficient 

competitive constraint on the combined 

Winc-OfficeMax”. 

“The ACCC would also expect that if prices 

and returns increased through an exercise of 

market power by a combined Winc- 

OfficeMax, it is likely that other existing 

suppliers of office products would seek to 

grow their market share,” Mr Sims said. 

“The ACCC contacted many large 

commercial and government customers. 

While some were concerned about the 

transaction, there were also many that didn’t 

engage with the ACCC. Where we are 

considering a horizontal merger such as this, 

we rely heavily on the views of customers,” 

Mr Sims said. 

ACCC’s review “focussed on the supply of 

traditional office products to large 

commercial and government customers.” 


Inside Remanexpo 

The event will take place from 27 to 30 January at Messe Frankfurt’s trade fair grounds in Frankfurt, with thousands 

of visitors attending from across the global remanufacturing industry. Those attending can network with exhibitors 

and other visitors, gain the latest industry insights and meet new clients, with both the matchmaking service and 

business lounge offering new opportunities. 

A&G Corporation, Ltd. 

A&G Co. (Hong Kong) Ltd. was founded in 

2005, and has long-standing experience, and 

extensive research and development history, 

in China; Guangzhou A&G Photoelectric 

Technology Co., Ltd. was founded in 2011, and has 

comprehensive know-how in the field of photoconductor 

technology for OPC drums. 

Guangzhou A&G Photoelectric Technology Co., Ltd has a 

20,000 square metres production facility, and a total of 8 fully 

automated OPC drum production lines, 5 of which for printer 

OPC drum, and 3 for copier OPC drum. The production facility 

has an annual production capacity of 48 million units. In 

addition, we have our own in-house state-of-the-art 

manufacturing capability in high precision special aluminium 

Booth A65 – www.agopc.cn 

extrusion, processing, and production of high 

purity/quality OPC drums. We also mould our 

own OPC drum gear as part of our one-step 

service solution to our global customers. 

In order to further increase A&G’s leading position in the 

OPC drum market, we decided to step up our investment in the 

field of photoconductor technology. In 2015, we were able to 

arrange with German company Hologic Hitec-Imaging GmbH 

for the transfer of photoconductor technology know-how for 

OPC drums. Today, we are proud to be the leading developer 

and manufacturer of special A&G-formulated photoconductor 

drums, for high-output production printing machines and 

large-format printers. 

You are welcome to visit us at Hall 6.0, Booth C34! 

Apex Microelectronics 

Apex Microelectronics is the largest manufacturer 

and provider of printer cartridge chips, and chip 

resetting solutions, in the aftermarket. Apex has 

expanded technical and R&D teams to continue 

providing the best support to its customers. More 

than 200 professional technicians and engineers spanning 

multiple continents work to develop quality products. 

Over the years, Apex has provided hundreds of global firstto-market 

products, and the number is continually growing. As 

the acknowledged leader in chip technology, Apex pioneered 

System-on-Chip technology for the imaging aftermarket, 

allowing for faster processing, more cost-effective production, 

and no external components on the chip. In chip resetting, 

Apex has a patented and unique solution that covers the 

industry’s largest range of major OEM chips and its own new 

replacement chips. 

Apex released its new generation chip resetter, the Unismart 

3 in October 2017. The newly-released product is fully 

updated by employing a 5-inch capacitive touchscreen and 

embedding the customized Android system, which makes an 

easier operation compared with the former ones. It is available 

to reset over 4000 models, which effectively reduces waste of 

single-use chips and encourages people to choose 

environmentally friendly cartridges. 

Booth C35 – www.apexmic.com 

To prevent the obstacles caused by firmware 

upgrades, Apex launched a mobile app, Apex 

Support, for sharing the needed information to the 

printer consumable market. It is available for 

monitoring printer firmware upgrades, learning 

about new printer models, and finding Apex’s new chip 

solutions. Users can even find out the firmware test results in 

the new 3.0 version. 

IP safety is a huge concern in this industry, and Apex is 

deeply committed to providing safe solutions. Apex provides 

customised patent designs that avoid infringement and is the 

proud holder of more than 400 worldwide patents. Apex 

understands the huge investments made in research, 

development, and technology by the OEMs and fully respects 

the OEMs’ intellectual property. 

Apex Microelectronics is committed to bringing the industry 

the highest level of product performance and will never stop 

researching and innovating to provide the most 

comprehensive and safe chip solutions to the cartridge 

remanufacturing community. 

Customers wishing to contact Apex Microelectronics are 

asked to contact their sales representative. For further 

information, call +86 (0)756 333 3768 or email 

info@apexmic.com. 


2018 

Exhibitor profiles 

ARMOR 

ARMOR was founded in France in 1922, and is 

an international industrial group expert in 

printing technologies and ink chemistry, counting 

six activities, including four new technologies 

(marked with *). 

ARMOR Industrial Coding and Printing, which protects 

people and property through product traceability; ARMOR 

Office Printing, which aims to reduce the environmental 

footprint of printing by offering ingenious and responsible 

consumables; ARMOR Beautiful Light*, which provides solar 

energy to a maximum number of people via ASCA© thirdgeneration 

photovoltaic films; ARMOR Films for Batteries*, 

which increases the safety, performance and lifespan of 

batteries with En’Safe current collectors; ARMOR Industrial 

Ink*, which industrial customers with state of the art expertise in 

industrial inks for digital printing applications; and ARMOR 3D*, 

an eco-designed 3D filament made from PS material, recycled 

and recyclable, and first conceived by Armor in 

2015.Independent from the printer manufacturers, Armor Office 

Printing designs and produces print cartridges as alternatives 

to OEM products. Our largest high-quality product range 

covers over 95 percent of printers on the European market. 

Booth C16 – www.armor-owa.com 

ARMOR has always invested in R&D, and in its 

production facilities, in order to guarantee, certify, 

and prove the performance of its print solutions. 

ARMOR also boasts a dedicated local sales team, 

a range of partner programme partnerships, an after sales 

service, and a collection programme. As an expert, ARMOR has 

carved a market-leading position in Europe. With its OWA brand, 

ARMOR offers a durable and innovative print solution which 

markedly reduces the environmental footprint of its laser print 

cartridges: A unique solution on the market which combines 

premium remanufactured print cartridges with original services 

guaranteeing 100% ecological end-of-life processing. 

ARMOR also ensures manufacturing quality & reliability with 

no concessions: All of the production units have the latest 

technologies and cutting-edge instrumentation in order to 

measure quality at each stage. 

ARMOR has a presence throughout Western Europe, with 

sales offices in all major countries. From the industrial point of 

view, ARMOR has established a global strategy of codevelopment 

in the inkjet sector by establishing a partnership 

with the Japanese market leader, in order to gain 

responsiveness when faced with a constantly changing market. 

Aster 

As the European branch of Aster Graphics 

Company Limited, the leading toner cartridge 

manufacturer, Aster Technology Holland B.V. 

is one of the largest distributors of imaging 

supplies in the European region. Located in Venlo, the 

Netherlands, with its quality products, large stock, and fast 

delivery, Aster Technology Holland B.V. is your ideal and 

reliable local supplier of high-quality toner cartridge products. 

At Aster, quality always comes first. We only offer premium 

quality cartridges designed to meet or exceed OEM printing 

performance. Our state-of-the-art factory has been STMC, CE, 

ISO 9001, and ISO 14001 certified. 

Booth B50 – www.goaster.com 

Aster Holland owns a 3000-square-metre 

warehouse that keeps a stock of over 250,000 

patent-compliant toner cartridges, covering 700 

different models for today’s main printer brands. 

Thanks to our large stock, most of the orders received 

before 12:00pm can be shipped on the same day and 

delivered the next day to Germany and the Benelux 

countries, and within four working days to the whole EU. 

We also provide our customers with exceptional real-time 

customer service. Personalised marketing cooperation and 

packaging are also available upon request. 

Biuromax Sp. z.o.o. 

Biuromax is a Polish company, supplying original 

and alternative consumables for copiers, printers and 

multifunctional devices, as well as components for 

remanufactured laser and ink cartridges. 

At Paperworld, Biuromax will exhibit new products in the range 

of components for remanufacture, including new Brother 

monochrome toner specially designed for TN-3480 cartridges. 

Biuromax will also introduce visitors to its colour toner for 

multiple HP devices, compatible with the Xerox range such as 

1215 and 4525. 

Biuromax added that “our range of Business Class bottles has 

been recently enlarged, by toner for use in Xerox WC 

7328/7425/7232, Xerox Phaser 7500, Lexmark C950, as well as 

X950/X952 for which we also provide dedicated chips. In 

addition, new drums, toner chips, end caps and fixing kits for 

laser colour HP and monochrome M402 (M426), as well as 

Ricoh MPC3503, are now also available. In the copier field, we 

will introduce drums and toners for use in MPC3503, MPC5501 

and Minolta TN618.” 

Booth C31 – www.biuromax.com.pl 

Discussing Paperworld, Biuromax said: “The 

show saves time and costs, as it is covering business trips that 

you would otherwise have to arrange separately, whereas at the 

show you can meet your customers and suppliers within 4 days 

at the same place. We always focus on personal meetings. That 

is why our team of Export and Product Managers are there to 

have an opportunity to meet customers and suppliers face to 

face. Moreover, you can get inspired when listening to people 

from different regions, but also you can verify in which direction 

the competition is heading. We listen to our vendors and try to 

give them an idea of our vision of doing business - therefore, 

taking part in the exhibition has a lot of value. We can hear what’s 

new in terms of products and market trends.” 

Furthermore, “with the Polish snacks and beverages we 

would like to guarantee our visitors a pleasant atmosphere.” 

Anyone interested in making an appointment with Biuromax’s 

purchasing staff can email import@biuromax.com.pl, or if you 

would like to find out more about the company and its products, 

email export@biuromax.com.pl. 


27

Exhibitor profiles 2018 

CET Group Co., Ltd. 

CET Group Co., Ltd (hereinafter to be 

referred as CET or CET Group) was a 

diversified enterprise which was registered in 

Beijing, China in 1996 with the name “China Eternal Copiers 

Technology Co., Ltd”. In 2016, increasing registered capital by 

20 million RMB, CET Group changed into group management 

through restructure and became CET Group Co., Ltd. 

For 20 years, CET has continually persisted in the 

development and manufacture of CET’s own brand 

universal spare parts and consumables, and is now the 

leader of the compatible consumable industry. CET products 

include fusers, drum units, toner, upper and lower fuser 

rollers, cleaning blades and other accessories, with over 

5,000 types in all. 

Since 2003, CET has successfully opened five domestic 

Booth B18 – www.cetgroupco.com 

branch offices in Beijing, Shanghai, 

Guangzhou, Xi’an, and Chengdu. 

Meanwhile, CET products have covered over 

85 percent of the Chinese market. In addition, the first 

overseas CET Group Branch was founded in 2006 and up to 

now, there are overseas branches in the USA, Singapore, 

Russia, Spain, Brazil, and Dubai, and sales outlets in 

nearly 20 countries. 

In the future, with a new start, CET Group will continue to 

insist on the development strategy of “continual improvement, 

constant innovation”. Taking market demand as the core and 

product innovation as the guidance, CET will continue 

challenging new technologies and developing the best 

compatible products for the global market. CET Group will 

unceasingly create endless value for our customers. 

Cross Imaging Supplies GmbH 

Being in business for more than 10 years, 

Cross Imaging Supplies specialises in 

premium compatible toner in cartridges and 

in bulk for copiers/MFPs and laser printers, 

to distributors in Europe, the Middle-East, Africa, and the CIS 

states, becoming one of the leading European suppliers in that 

field. Since the beginning we have partnered very closely with 

one of the leading Japanese manufacturers, for whom we are 

acting as their partner for marketing, and for shipping their 

premium compatible toner to a wide network of professional 

national distributors and large recyclers. Patent-free 

compatible waste toner containers and chips are 

complementary products to support our distributors. Our 

warehouses in Rotterdam, the Netherlands, and Singen, 

Germany, allow fast delivery, and by drop-shipping directly 

from the production sites in Japan, USA, and China, the total 

product cost can be further reduced. 

We are looking forward to the Paperworld show in 

Frankfurt where we will meet again with our distributors, 

share the latest information and find new distributors in 

markets where we are not, or not sufficiently, represented 

Booth B35 – www.cross-imaging.com 

yet. On our booth, we will showcase some of 

the latest premium compatible toner, such 

as toner for use in Canon’s iR-C7055 (C- 

EXV31) and iR-C3320 (C-EXV49), Konica 

Minolta’s Bizhub C3350 (TPN-48), Kyocera Mita’s 

M6030cdn (TK-5140) and P6035cdn (TK-5150), Ricoh’s 

MP-2554SP, MP-C2003, C2503 and MP-C4503, as well as 

various new bulk toner for use in major OEM brands. 

Together with our manufacturing partner we closely 

follow the OEMs, and are committed to continuously 

releasing, and providing our customers with, new 

competitively-priced premium compatible toner of very high 

and stable quality; toner that respects the intellectual 

property rights of the respective OEMs, and allows our 

customers to improve their competitiveness and profit 

without compromising on image-quality or performance of 

the toner. All our premium compatible toners are available 

as finished products and in bulk. For further information 

about us please visit our website, www.cross-imaging.com. 

We are looking forward to meeting you soon at our booth 

B35 in Hall 6.0 at Paperworld in Frankfurt. 

Data Direct Ltd. 

Data Direct is the UK’s largest dealer-only 

distributor of OEM and remanufactured 

toners and parts for the copier/print industry. Now entering our 

26th year of business and turning over some £25 million in 

2017, we operate from a purpose-built warehouse in 

Finchampstead, England, where the company was founded by 

our Managing Director Patrick Winterbotham in 1992. 

We have achieved this leading position by understanding 

the network and delivering world class solutions for today’s 

challenging business environment. We continue to build on the 

acceptance by the dealer community of our industry-leading 

programmes, including PIXPAX, PIPS, RECYCLE and the DD 

App, designed to reduce the cost of servicing copier/print 

fleets whilst minimising duplication, increasing productivity, 

Booth D40 – www.data-direct.co.uk 

and, very importantly, reducing working 

capital. 

We work with over 600 dealers in the UK, and many 

throughout Europe and beyond. Because we have no other 

sales operation we will never be competing against our 

customers, and they can have full confidence when sharing 

sensitive information with us. 

Our people are our greatest strength; with over 200 years of 

combined experience in service, support, and distribution of 

our products, their level of knowledge and expertise of the 

industry is unrivalled in supporting our customers. 

We look forward to seeing old friends and meeting new 

ones. Come and see us in Hall 6.0 at Stand D40, have a coffee 

and share a story at Paperworld this year. 



Delacamp A.G. 

Delacamp is the largest independent supplier of 

quality components and consumables to the 

remanufacturing industry, and has been serving 

customers in some capacity since 1879. 

We were founded in 1879 as a trading company 

specialising in trade with Japan; today, however, we are a 

global company, meeting the needs of the world market on a 

daily basis. Our sales offices in Germany and Great Britain 

guarantee direct customer proximity, and our distribution 

centres, based in Hamburg and Bristol, ensure reliable, shortterm 

delivery. 

As well as supplying the remanufacturing industry, we also 

Booth E29 – www.delacamp.com 

supply consumables, components and spare parts 

for copier machines worldwide. We hold a large 

selection and inventory of matched quality 

components, for immediate delivery at competitive 

prices, which helps us deliver a superior service to 

our customers. We are also the exclusive distributor of MK 

Imaging, DC Select, CPT, and Kuroki branded products in 

Europe, the Middle East and Africa. 

We are constantly expanding our product range, to aid the 

production of recycled laser toner cartridges, and thus 

contributing to the long-term growth and prosperity of the 

recycling industry. 

Eco Service Sp. z.o.o. 

Eco Service is one of the largest empty cartridge 

brokers in the world. It achieves its greatest sales 

successes in the European, Asian and American 

markets and handles on average 450,000 empty 

cartridges every month. Eco Service is part of Black Point 

Group, a leading remanufacturer in Eastern Europe. 

Eco Service China is the Asian branch of the global empty 

cartridge broker Eco Service. It was opened in Hong Kong in 

June 2010. The company is receiving shipments on an 

ongoing basis, and the target stock is to reach 100,000 units. 

Booth A24 – www.ecos.com.pl 

The launch of Eco Service China is another step 

on Eco Service’s path to strengthening the 

company’s position in the global aftermarket. 

TBG is an empty cartridge broker, in operation 

since 1993. Its activities are concentrated on collaboration with 

firms in Western Europe. Staff employed at the enterprise are 

salespeople specialising in the circulation of empty cartridges, 

as well as fluent users of German and English. 

Eco Service’s booth at Paperworld 2018 can be found 

at A24. 

Ecoservice di Santarelli Paolo 

Ecoservice is an Italian leader in the 

production of printer toner and ink 

cartridges. Totally independent from other printer 

manufacturers active on the market, the company has 

specialized in the refilling and remanufacturing of toner 

empties since its foundation in 1996. 

We commit to providing a valid alternative to the OEM 

cartridges, ensuring high performances and quality whilst at 

the same time limiting the environmental impact and saving 

money. The investment in research and innovation; the 

reliance on premium quality raw materials; and the high 

qualitative standards of our production processes – all in 

compliance with the European environmental standards - 

made Ecoservice able to carve out a relevant niche in the 

printer cartridges market. 

What we offer 

Ecoservice does not only offer an extended catalogue of 

more than 6,000 consumables, but also tailored products 

based on its customers’ needs. 

Green product line 

For those who are looking for a reliable product at a 

competitive price, with a high environmental awareness, 

Ecoservice proposes its own product line of remanufactured 

standard consumables, branded “Green”. The original 

empties and cartridge components are, whenever possible, 

recovered to limit the environmental impact of the whole 

manufacturing process. 

Booth B29 – www.es-ecoservice.it 

Ecopremium product line 

Ecoservice has developed a toner line of high quality, named 

“Ecopremium”, suitable in both quality and performance for 

those who want to offer an alternative product to the OEM. The 

toner is completely refurbished, always using original virgin 

empties, renewing the internal components and choosing the 

best raw materials. 

Compatible selection as a distributor 

For those who are looking for a product with a competitive 

price, Ecoservice offers its experience and the possibility to 

test the “compatible” consumable using one of the available 

printers, or the ones of selected partners. This enables 

Ecoservice to offer the best price for the compatibles, in terms 

of quality and price. 

Brands Availability 

The product catalogue of Ecoservice covers a wide range of 

products of the main brands: Brother, Canon, Dell, Epson, 

Fujitsu, Genicom, Dell, Epson, Fujitsu, HP, IBM, Infotec, 

Kyocera, Lanier, Lexmark, Minolta, Nashuatec, Nec, Oki, 

Olivetti, Panasonic, Philips, Ricoh, Panasonic, Philips, Ricoh, 

Sagem, Samsung, Sharp, TexasInst., Toshiba, Utax, and Xerox. 

Certifications 

Ecoservice has obtained several company and environmental 

certifications (ISO 9001:2015; ISO 14001:2015) in addition to 

numerous product certifications, such as the Nordic Swan 

Ecolabel, on more than 500 models of the Ecopremium 

product line. 


2018 


Effective Consumable Solutions 

Effective Consumable Solutions are the preferred 

provider for distributors, remanufacturers and office 

equipment suppliers throughout the world. Operating two 

dedicated ISO 9001 manufacturing plants, ECS is one of 

only a few remaining toner-remanufacturing companies 

in the UK. ECS is dedicated to remanufacturing only the 

highest quality OEM alternative toners and parts. 

Through their Tinto branch, ECS are also wholesale 

suppliers of components, including toner, drums, 

cartridges, developer & chips to remanufacturers 

throughout the world. As a fully independent company 

ECS procure only the finest components from the leading 

manufacturers in the world; producing a vast, high 

quality, product range with leading edge development. 

As a leading competitor in their field, ECS have 

developed and implemented some of the highest quality 

control measures and latest technical screening 

procedures to ensure components not 

only meet the industry’s technical 

specifications, but also, externally 

verified benchmark data. ECS are able 

to reliably analyse products using the 

most up to date test indicators and 

machine environment settings. Never 

compromising on the quality of 

products, the ECS technical team 

guarantees 100% quality and long-term 

reliability as a result of extensive, 

ongoing testing of all reprographic 

supplies. 

Prior to release all products and parts 

pass through quality control and are 

approved by our Technical Director; 

complying with mandatory environmental 

legislation (REACH, COSHH 

and RoHS). We ensure all materials and 

chemical substances are not 

detrimental to the environment and are 

supported by Material Safety Data 

Sheets (MSDS). 

This attention to precision quality 

manufacturing is what allows ECS to 

develop their own range of leading edge 

OEM alternative products that match the 

OEM counterpart in copy quality, page 

yield and product reliability. 

The ECS range of remanufactured 

copier and laser toner cartridges include 

all major manufacturers: Ricoh, Kyocera, 

Konica Minolta, Canon, Sharp, Utax, 

Samsung, Brother, HP, Olivetti, Toshiba 

and OKI. 

ECS are looking forward to what they 

are hoping will be a successful 

networking opportunity with new and 

existing clients. 

For more information or to register for 

our online portal please visit www.ecsuk-ltd.co.uk 

Booth C40 - www.ecs-uk-ltd.co.uk 


31


ETIRA 

ETIRA is the European Toner and Inkjet 

Remanufacturers’ Association, and represents the 

interests of remanufacturers and related serviceproviders 

across the EU. Created in 2003, it is a nonprofit 

organisation in accordance with Belgian law. ETIRA’s 

statutory seat is Brussels with a Secretary General’s office in 

Breda, The Netherlands. 

ETIRA is the recognised industry body for all topics affecting 

this industry, and provides many services to its members and 

Booth D37 – www.etira.org 

the industry at large: we work on topics like quality 

and standardisation, provide legal and regulatory 

advice, public relations, member contact platforms, 

and more. 

ETIRA also effectively manages a Code of Conduct for its 

Members. They can use the ETIRA logo, the ticked-R collective 

mark, giving them a competitive advantage in the industry. 

ETIRA has produced a Guide to Clones in a wide range of 

different languages from across the globe. 

General Machines Technology S.L. 

General Machines Technology S.L. has been 

operating since 2006, and has become one of 

the largest companies in Europe in terms of 

equipment sold in the market – selling both, new, used, and 

reconditioned equipment and achieving a turnover of more 

than €14million. 

We offer the top brands in digital printing systems and 

consumables, with a great service and guarantee in models of 

all brands. Although offering many brands, we specialise in 

Sindoh, Rex Rotary, Xerox, Canon, and Konica-Minolta, with a 

constantly changing stock that ranges between 12,000 and 

16,000 devices. 

Our facilities occupy over 7000m 2 , covering our cleaning 

Booth A65 – gmtechnology.es 

and repair workshops; storage of machines, 

spares, and consumables; and available 

space for the implementation of new business 

lines. At GM Technology, we have a team of more than 90 

professionals, including specialist technicians with over a 

decade of proven experience in the restoration, setting and 

maintenance of printing equipment. 

As a company, our main goal is to deliver quick and 

effective service with guaranteed quality, always completely 

meeting our clients’ expectations. We operate both on the 

national market and worldwide, focussing primarily on the 

maintenance of printing equipment for large companies and 

public administrations. 

General Plastic Industrial Co., Ltd. 

General Plastic Industrial Co., Ltd., established in 

1978 in a central part of Taiwan, has been 

devoted to the imaging industry for 40 years. 

GPI is the unique company specialising in the 

design and manufacturing of copier laser 

cartridges, laser printer cartridges and OPC drum gears 

in Taiwan. 

Cartridge Web (CW) is a brand created by GPI, and is a 

publicly traded company in Taiwan stock market. 

Booth B57 – www.cartridgeweb.com 

Cartridge Web brand was created in early 2008 

for the aftermarket worldwide. Our plant is ISO9001 

and ISO14001 certified, and we have 61 engineers 

in house, focussing on R&D and quality control. 

We devote ourselves to in-depth research in 

product function engineering, patent avoidance, and quality 

control study before we bring products into the market. 

The missions of GPI are to offer the best alternative products 

to the OEM supplies. 

Gikar Industrial Co., Ltd. 

“Quick response”, “fast delivery”, “excellent service 

and quality” – these are our business principles. Any 

products or services must reach “premium” level 

before switching to customers’ hands. Gikar is committed to 

supplying the latest products and some uncommon models to 

match or surpass customers’ expectations. 

We lead the market, for instance, to launch the HP CF217, 

CF510 series, Kyocera TK1160, TK1170 series; as well as 

remanufactured HP302/304/61/63 series. Every time these 

models are sent to customers, they are always beyond 

customers’ expectations. Nowadays, the new products mean 

more opportunities. We take these as “Gikar’s speed”: that’s 

one of the core advantages to our customers, so we may have 

more cooperation with new customers. 

Normally, we will spend 15 to 20 days to finish an order in this 

Booth C38 - www.gikar.com.cn 

industry. In Gikar, our production team has been 

striving for 10 working days to finish an order. Right 

now, we can mostly produce orders in two weeks. 

That’s much faster than many other colleagues. We believe a 

fast delivery will enhance customers’ capacity of supply-chainmanagement 

and accelerate the flow of capital. That’s an 

unseen profit. 

We offer value added-services, and deal with any 

reasonable requests from customers so they are satisfied. For 

some small-scale customers, we can also design their privatelabel 

boxes for them as support, and try to understand every 

different customer’s demand and then match it. No business is 

too small to deal with Gikar, we provide some uncommon 

models, and we help customers outsource some products 

which are difficult to find or we don’t manufacture. 


2018 


Hubei Dinglong Co., Ltd. 

Hubei Dinglong Co., Ltd are pleased to be 

exhibiting at Paperworld 2018 in the Reman expo 

product group. 

As always, our primary focus is on bulk copier & printer 

chemical toner and carriers. 

We have several new products recently launched, and 

comparative print samples with performance data will be on 

hand for customers to review at the show. 

Probably the most eagerly awaited product is the Brother 

Colour toner – B73. This is for use in HL 8250, 8360, 3140, 

Booth C25 – www.dl-kg.com 

3170, 9200 printer engines. Print quality and efficiency 

of this toner closely mirror the OEM performance. 

Two of our other Group companies will also be 

exhibiting with us on the stand. Chip Jet, Hangzhou showing 

their latest range of Ink & Laser Chips & Resetters; also, 

Dinglong New Materials Ltd with their range of Developer Rollers 

and PCRs for Colour HP, Brother, and Samsung Printers. 

Hubei Dinglong are located in Hall 6.0 , stand C25. You can 

contact, in advance Ianc@dl-kg.com or YXD@dl-kg.com or 

call +44 771 535 2578. 

Impro Group 

Impro, for 20+ years, has focused on trading OEM 

printing supplies around the world. We operate 

from 2 warehouses: one in the USA and one in Belgium. 

We want to buy your OEM copier, printer, and fax 

consumables for distribution into Europe and North America. 

Impro buys: Surplus, overstock, expired date codes, 

damaged/missing packages and other discounted types of 

product. 

We sell your OEM supplies into distribution at reduced 

prices. Hard to find, obsolete, and older products are our 

specialty. Impro can help to improve your profitability by 

turning trapped cash into working capital. 

Toner, Inkjets, Print heads, Developer, Fusers, Rollers, 

Staples and more for all major brands. Brands we deal with 

include: 

Brother, Canon, Dell, HP, Konica Minolta, Kyocera Mita, 

Ricoh, Xerox, and more. 

Booth D10 – www.improgroup.com 

• 20+ years of experience in the printing supplies 

market 

• 150 employees in Belgium, El Salvador, India, Moldova, 

Philippines, Switzerland and the USA 

• “Zero Tolerance Policy” for counterfeit merchandise 

• No deal too big 

• We buy for stock, we do not just “broker deals” 

• We welcome working with brokers - your profit is protected 

because we take a partnership philosophy for the long term. 

• Simply email your list of product inventory you want to sell 

or buy 

• Impro will promptly provide a written offer to buy or sell the 

surplus supplies 

• Shipping options available 

• Select your payment method 

For More information please don’t hesitate to visit our 

website: www.improgroup.com or contact us at 

sales@improgroup.com or buying@improgroup.com 

Integral GmbH 

Integral has been developing and manufacturing 

toner since 1973. With over 40 years of 

manufacturing experience and state-of-the-art 

production facilities, Integral is among today’s top manufacturers 

of quality copier and printer toners for laser printer cartridge 

remanufacturing. 

Integral printer toners are available in cartridges as well as 

bulk. Toners from Integral, known as “The Toner for Better 

Images”, have a long history of reliability and quality. Integral is 

the partner for professionals who require a quality toner 

manufacturing source with sufficient capacity to meet their 

needs. 

Quality without compromise, and full customer satisfaction, are 

Booth B11 - www.integral-toner.de 

the essential factors of our mission. Integral 

makes sure that all products launched to the 

market are at a 100 percent quality and 

performance level. 

Extensive testing of products is carried out before their release 

to the market. Comprehensive technical support is given to the 

worldwide customer and distributor network through the 

knowledge and competence of our research centre. 

Integral toners are fully compatible with the OEM product, as 

well as with all equipment components. The page yield is high. 

Integral toner fulfils the requirements of the EU chemical law 

REACH, and is made from high level REACH-approved specialty 

raw materials. 



Meet The 

Recycler at booth D39 

Powered by the Recycler 



33


IR Italiana Riprografia 

IR Group is one of the European leaders in 

the production and distribution of original, 

compatible, and remanufactured 

consumables for copiers, faxes and printers. 

IR fills many toners for copy machines and 

remanufactures laser cartridges in its plant 

near Reggio Emilia (Italy). IR’s products are 

very well known by the specialists in the 

market for quality, variety, and competitive 

prices. In addition to this, the company 

distributes original consumables for all major 

brands, and also original and compatible 

spare parts for copiers and MFPs. 

Furthermore, IR offer a wide range of printers, 

multifunction devices, fax machines and 

calculators. Thanks to 40 years’ experience, 

the company can grant the customers great 

knowledge of the products and a high level of 

technical and commercial services. 

Booth B17 – www.itrip.it 

The Jolly Savage Limited 

Founded in 2009 by Leon Jolly and 

Oliver Savage, The Jolly Savage has 

rapidly established itself as one of the UK’s leading surplus 

toner companies, specialising in the purchase and sale of 

unused toners from a range of businesses and industries 

nationwide. 

Operating from its office, warehouse and distribution 

facilities in Hitchin, Hertfordshire, the company services a vast 

Booth C14 – www.thejollysavage.co.uk 

array of customers, from private individuals 

and small businesses to large public and 

private sector organisations. 

The Jolly Savage prides itself on its ability to consistently 

deliver excellence in customer service, in line with the 

company’s core values of honesty, reliability and expertise, all 

of which have contributed to the successful establishment of 

long-term business partnerships. 

Katun EDC B.V. 

Your trusted business partner for quality 

products, cost savings, customer support 

and innovation: 

For more than 38 years, Katun has been one of the world’s 

leading providers of OEM-compatible imaging supplies, 

photoreceptors, and parts for copiers, printers, MFPs and 

other imaging equipment. From our humble beginnings in 

1979, we pioneered and helped legitimize the imaging 

supplies aftermarket. Today, we serve 11,300 customers in 

Booth B39 – www.katun.com 

123 countries from our headquarters 

in Minneapolis and dozens of 

worldwide locations. 

Katun is developing the programs, products and solutions 

you need to stabilize your business, increase your profitability, 

engage new market opportunities, and meet tomorrow’s 

challenges. 

Swing by our Booth (B39), or visit us at: www.katun.com 

MML Trading 

MML Trading is one of the largest suppliers of 

compatible replacement franking machine 

cartridges in Europe. The company offers 

virtually a complete range of cartridges for use 

in Pitney Bowes, Neopost, Francotyp Postalia and Frama 

franking machines. Many of these cartridges have been tested 

and approved by Royal Mail in the UK. MML Trading also 

supplies compatible franking machine labels, as well as 

Booth A39 – www.mmltrading.co.uk 

compatible replacement addressing 

machine cartridges. 

The company’s main aim is to swiftly 

supply distributors and dealers throughout 

Europe with top quality products at competitive prices from its 

extensive stocks. It provides a highly personal service to 

customers, offering a choice of generic or bespoke packaging 

on all of its products. 


SEMINARS 

All seminars will take place Alle Seminare finden 

Stand in the seminar theatre im Seminar Theater 

located in the centre of the in der Mitte der 

Hall 6.0 exhibition floor. 

Halle 6.0 statt. 

D38 

Trade magazine for the toner and inkjet remanufacturing industry ~ making waste work 

FRANKFURT 

Day 1: Saturday 27 January 

09:00 Show opens / öffnet 

13:40 - 14:00 Welcome to the show 

Speaker: Peter Mayhew, 

Director, Lightwords 

14:00 - 15:00 How to seize early 

opportunities to gain 

more market share 

Speaker: Serena Wang, 

Regional Sales Manager, Apex 

Microelectronics 

15:00 - 16:00 Understanding the 

Managed Print Services 

(MPS) Market 



16:00 - 16:45 The Brussels beat 

Speaker: Vincent van Dijk, 

Secretary General, ETIRA 

16:45 - 17:15 Today at the show 

Moderator: Peter Mayhew, 


18:00 Show closes / 

geschlossen 

Day 2: Sunday 28 January 





11:00 - 12:00 Remanufacturing – A twentyfirst 

century solution 

Speaker: David Connett, 

Partner, Connett & Unland GbR 


Stand 

D38 

12:00 - 13:00 Laser Printer Emitted 

(PEP’s) Particles - How 

does it affect your 

business in the near 

future? 

Speaker: Roger Teng, 

President, Printer Aide Corp. 

13:00 - 14:00 Best practice in 

cartridge 

remanufacturing 

Speaker: Eleni Chrysagi, 

Ecostar, Greece 

14:00 - 15:00 How to gain more 

profits by selling 

Managed Print Service 

compared to stand 

alone cartridges 

Speaker: Maciej Sianos, 

Sales Director, Tech Hub 

Innovation (THI) and 

Krzysztof Serwatka, CTO 

and co-founder of PrinCity. 

15:00 - 16:00 Digital Marketing Q&A - 

How to develop an 

effective Social Media 

and Digital Marketing 

plan to sell aftermarket 

imaging supplies 

Speaker: Zoltan Matyas 

16:00 - 16:45 MPS: Unsustainable 

long-term inefficiency – 

The dealer, VAR and 

the service provider 

perspective 

Speaker: Antonio Sanchez, 

President, Nubeprint 




“ 

SERVICE 

PEOPLE FOR 

SERVICE 

PEOPLE“ 

Polymerised Toner using 

OEM Cartridges giving: 

Excellent Print Quality 

Consumption close 

to OEM 

Excellent Reliability 

Full Compatibility 

Incorporates its own R&D 

facility supported by 

qualified Technicians 

Operates its own Dealer 

Recycling Scheme for 

Cartridges & Units and fully 

supports Remanufacturing 

within the UK & European 

Markets 

UKRA Member 

CWIM Member 

PHOTOCOPIER 

CONSUMABLES 

Tel: +44 2476 66 33 66 

Email: 

sales@pcldirect.com 

www.pcldirect.com 

35

Hall 6.0 2018 floorplan 

D70 D66 

D60 D58 

D50 

D44 

D40 

REMC 

SEMIN 

D3 

STAIRS 

C70 C68 

C69 

B68 

C66 

C65 

B66 

C62 

D 

C 

C61 

B62 

C58 

C57 

B56 

C54 

B50 

D51 

C50 

D49 

C48 

B49 

B44 

D45 

B47 

B42 

D 

C40 

C 

C41 

D39 

C38 

C37 

STAIRS 

B69 

A68 

A64 

B 

A 

B63 

A60 

B59 

B57 

A48 

A71 A69 A65 A61 A57 A55 A53 A51 A49 A45 A43 A41 A39 A 

B53 

B49 

B47 

A46 

B 

B41 

A 

A40 

B39 

STAIRS 

STAIRS 

List of exhibitors 

Exhibitor Booth # 

3T Supplies AG, Peach Division B21 

A&G Corporation Limited 

A65 

AIMO Graphics Company Limited A57 

Altoinfor SA 

B15 

Amoli Enterprises Ltd 

A71 

Anycolor Computer Consumables Co C69 

Apex Microelectronics Co., Ltd. C35 

Argo Trading OU 

E11 

AXRO Bürokommunikation C18 

Beijing Xintron Office Equipment B18 

Co., Ltd. 

Biuromax Sp. z o.o 

C31 

Chinamate Technology Co., Ltd D50 

Clover Germany GmbH 

C28 

CROSS Imaging Supplies GmbH B35 

Daily Print, UAB 

B34 

Daisytek Computer LLC 

B25 

Data Care LLC 

E17 

Data Direct (THAMES VALLEY) Ltd. D40 

Delacamp Aktiengesellschaft E29 

DelightColor Imagitech Co, Ltd D22 

Digicom Business SLU 

A17 

DKS Sp z o.o. 

B13 

Dongguan Jinchi Digital 

C15 

Technology Co., Ltd. 

Dongguan LinkWin Electronics Co., Ltd.C30 

Ebest Industry & Business Inc. C33 

Eco Service Sp. z o.o 

A24 

ECOSERVICE di Santarelli Paolo B29 

Effective Consumable Solutions C40 

(UK) Ltd 

ePARTS’ Electronic Parts SAS C19 

ETIRA 

D37 

Everlight Europe B.V. 

D60 

General Machines Technology S.L A65 

General Plastic Industrial Co., Ltd B57 

Gradum International Limited A64 

Green Tech Worldwide Inc 

D51 

Guangzhou Xiaowei Electronic Tec B53 

Hangzhou Chipjet Technology Co., Ltd B26 

Hill Sound Digital Products Limited E10A 

Hubei Dinglong Co., Ltd 

C25 

Huiatech Printing Technology Co. Ltd A19 

I.R. Italiana Riprografia S.R. L B17 

Imcopex office supplies GmbH B20 

Impro Group Sàrl 

D10 

Integral GmbH 

B11 

ITEM INTERNATIONAL Handel GmbH D16 

Jiaxing ASCONN Print Technology D36 

Co.,Ltd 

Jiangxi Kilider Technology Co.,Ltd A45 

Jiangxi Yibo E Tech Co., Ltd B50 

Katun EDC B.V. 

B39 

Kolion Technology Co., Ltd. Zhuhai D20 

Messe Frankfurt (H.K.) Ltd. E26A 

Microjet Technology Co., Ltd. A27 

Milford Media Ltd. 

A39 

Mipo Group (Holding) Ltd 

C49 

Mursit Buro Makinalari Servis D49 

Ithalat ve Ticaret. Ltd 

Nikko Group Pte Ltd 

B14 

Ninestar Corporation 

C41 

Omnimetric Technologies (S) Pte. Ltd A37 

Pantum International Limited B41 

Pavlin d.o.o., Ljubljana 

A11 

Pedro Schöller PRINTSERVICE GmbH C11 

Polytech & Net GmbH 

E16 

Procopier Consumable Company A15 

Prolaser SAS 

D22 

Prospect Image Products Limited C58 

PRP Solutions GmbH 

D03 


STAIRS 

STAIRS 

ON 

ARS 

8 

D37 

C36A 

B37 

C35 

D35 

A36 

B35 

E31 

E29 

D36 D32 D30 

C33 

B34 

C34 

D31 

C30 

C31 

B31 

E30 

E28 

E 

D 

C 

B 

A 

A28 

E26 

C28 

C29 

B29 

E25 

D28 

A26 

E24 

D23 

C22 

C25 

B26 

B25 

A24 

37 A33 A27 A25 Coffee area A19 A17 A15 A11 

E22 

E23 

D22 

B21 

E20 

D20 

E18 

D18 

E17 

D16 

E16 

E14 

E10A 

E11 

D10 

C20 C18 C16 C14 C12 

B20 

C19 

B18 

B17 

E 

D 

C 

C15 

B16 

B 

B15 

A 

A16 

B13 

E13 

D14 

C15 

B14 

C11 

B11 

E10 

STAIRS 

E02 

D03 

STAIRS 

RESTAURANT 

STAIRS 

Retech Technology International 

Co. Ltd 

SAS ARMOR SOC 

Shanghai Baiyingmei Printer 

Consumables Co., Ltd 

Shanghai Orink Co., Ltd. 

Shanghai Yesion Industrial Co., Ltd 

Shao & Partner 

Shenzhen Dingye Printer 

Consumables Co., Ltd 

Shenzhen First Office Technology 

Co., Ltd 

SHOEI SHOKAI Co.,Ltd 

Sinocopy International Co., Ltd. 

SKY GROUP SRL 

Speed Infotech (Beihai) Company 

Limited 

Static Control Components 

(Europe) Ltd. 

Sunking Technology Inc. 

A25 

C16 

B56 

C61 

A49 

B47 

A51 

C47 

D32 

D35 

A11 

B16 

C37 

C13 

Supplytek International LLC D14 

Supricolor Image Limited 

A61 

Suzhou Goldengreen Technologies Ltd B68 

Team Hell & Schulte GmbH & Co.KG C20 

The Jolly Savage Limited 

C14 

The Recycler 

D39 

THI Sp. z o.o. Sp. K. 

B37 

TN Core Co. Ltd 

A33 

Toei Technology Corporation (TTC) C36A 

Tomoegawa Europe B.V. 

D66 

Top Color (Hong Kong) Image C22 

Products Co., Limited 

Topjet Technology Co., Ltd. B44 

TOPUS Sp. z.o.o. Sp.k 

D18 

Trade Copiers LTD 

D30 

Trendvision Technology (Zhuhai) A48 

UAB Biurteksa 

C50 

Uni-1 Technology Ltd. 

E10 

Union Technology International B49 

(MCO) Co. Ltd. (UTec) 

V.M. LLC 

Winterholt & Hering GmbH 

wta Carsten Weser GmbH 

Xiamen Glory Bright Star Electronics 

Co. Ltd 

Zhongshan E-Print Electronic Tec 

Zhongshan Yincai Printing 

Consumables Co. Ltd 

Zhuhai Aicon Image Co., Ltd. 

Zhuhai Aowei Electronics Co., Ltd 

Zhuhai Colorpro Technology Co., Ltd 

Zhuhai Dior International Trading 

Co. Ltd 

Zhuhai DongYue Digital Technology 

Co., Ltd 

Zhuhai Ever-Bright Technology Co 

Zhuhai Fast Image Products Co., Ltd. 

Zhuhai Gikar Industrial Co., Limited 

Zhuhai Gree Meida Technology Co. 

Zhuhai Hotsun Electronic Co., Ltd 

D58 

C12 

B31 

E20 

B66 

E22 

C48 

A60 

A41 

D28 

A28 

B57 

B59 

C38 

C65 

A55 

Zhuhai Jialianxin Imaging Products 

Co., Ltd 

Zhuhai Justcent Technology Co.,Ltd 

Zhuhai Megain Technology Co.,Ltd 

Zhuhai Mito Color Imaging Co., Ltd 

Zhuhai National Resources & Jingjie 

Printing Technology Co., Ltd 

ZhuHai Oritone Infotech Co., Ltd 

Zhuhai PolyJet Printing Consumable 

Co., Ltd 

Zhuhai Sharing Color Print 

Consumables co. Ltd 

Zhuhai Someway Electronic Science 

and Technology Co., Ltd. 

Zhuhai Warmth Electronic Co., Ltd 

Zhuhai Weemay Print Imaging 

Products Co., LTD 

Zhuhai ZhongKai Imaging Products 

Co. Ltd 

Zixingshi Heshun Technology 

Printing Materials Co., Ltd 

B63 

C66 

C57 

C29 

A68 

B62 

E18 

A40 

D23 

A16 

E23 

B69 

A26 


37

FRANKFURT SEMINARS 

17.30 - LATER 

ETIRA reception and 

The Recycler Awards 


geschlossen 

Day 3: Monday 29 January 





11:00 - 12:00 Market Insight: HP and 

the OEM’s drive for 

growth 

Speaker: Andrew Carroll, 

Director, Data Platform 

Services at Keypoint 

Intelligence 

12:00 - 13:00 Inbound and Content 

Marketing, the imaging 

aftermarkets most 

underutilized weapons 


13:00 - 14:00 The challenges of 

WEEE compliance 

for manufacturers, 

OEM’s and 

remanufacturers. 

Speaker: Romain 

Letenneur, Managing 

Director, WEEELogic GmbH 

14:00 - 15:00 Creating new revenue 

streams for channel 

resellers 

Speaker: Mark Dawson, 

Director, Internet of Printing BV 

15:00 - 16:00 MPS: Unsustainable 

long-term inefficiency 

– The end-user 

perspective 

Speaker: Antonio Sanchez, 

President, Nubeprint 

16:00 - 16:45 The Imaging Market - 

2018 

Speaker: Charlie Brewer, 

President, Actionable 

Intelligence 





geschlossen 

Day 4: Tuesday 30 January 





11:00 - 12:00 The office print market 

Speaker: To be confirmed 

12:00 - 13:00 Premium pricing ~ 

Fantasy or reality 

Speakers: David Connett, 

Partner, Connett & Unland 

GbR 

13:00 - 13:20 Show review and 

closing remarks 

Speaker: Stefanie Unland, 

Editor & Publisher, The 

Recycler 


geschlossen 

Save the date: June 2018 


Break through the “Wall” and 

get to 92% of colour users that 

are still buying OEM 

By using Dinglong toner you 

can give OEM quality to 

your customers with your 

remanufactured cartridges 

Equal to OEM performance in Yield and Colour Match 

Available now 

Toner for use in: 

Printer Series 

HP1025/1215/2025 

HP3535/4025/5225 

HP M252/HP M553 

HP 6015 / 6030 

Samsung CLP 

326/366/430W/415N/680ND 

Dell 3110CN/3115CN 

Dell 2660/3760/5130/H825/3840 

Fuji-Xerox CP105b 

Xerox 6180/6280/6700 

Xerox WorkCentre 5605/6605 

Copier toner for 

KONICA 

FUJI-XEROX 

RICOH 

Call for details 

WE OFFER 

• 17 Years toner Industry experience 

• Investment in Chemical Colour 

Toner 

Production, Q/C and R&D $50m 

• Equal to OEM performance in Yield 

and Colour Match 

• Total Sales in 2016 - 2000 MT Tns 

Available 

NOW 

Brother 8360, 

3170, 9200 Toner 

Xerox VersaLink 

C405 Toner 

Hubei DingLong Co., Ltd 

Contact us: Tel: +86-27-59596631 Tel: +44 1293 783904 Fax: +86-27-59881614 

e-mail: yxd@dl-kg.com, ianc@dl-kg.com 

No1 Dongjing-River Road WETDZ, Wuhan China430057 www.dl-kg.com


Mipo Group (Holding) Ltd. 

MIPO Science & Technology Co., Ltd. was 

established in Guangzhou, China in 1999. 

MIPO Brand is globally distributed, and 

the Company is supported by a strong 

operating team, including R&D, manufacturing, and sales 

and after-sales services for corporation printing solutions. 

The Company’s HQ is in Hong Kong with 100,000 sq. metres 

of highly automated, efficient production facilities in 

Guangzhou. Our range of products caters for the high-quality 

printing solution market, and our product range covers laser 

printer/copier toner cartridges, toner, inkjet printer cartridges 

and ink solution. Perfectly optimized for major printer brands, 

such as HP, Canon, Epson, Samsung, Brother, Lexmark, 

Xerox, Ricoh, Konica Minolta, Kyocera and more. 

The MIPO range of printing solution products uses the 

Booth C49 – www.mipo.com.cn 

best-in-class manufacturing technology, 

with a fully-automated production line, 

and selected high-quality imported 

materials with strict quality control. Our 

range of printing solution products meets international 

standards, but also has both ISO 9001 and China 

Environmental certification. 

Over the last 17 year, MIPO has distributed in 160 

countries globally, providing our customers with Hi-Clarity & 

Quality products. We go beyond just providing compatible 

printer cartridges: We manufacture high quality laser printer 

toner cartridges, toner, inkjet printer cartridges and ink 

solution that enhance the Hi-Clarity printing experience to our 

Global customers and consumers. 

You are welcome to visit us at Hall 6.0, Booth C49! 

Zhuhai Mito Color Imaging Co., Ltd. 

Established in 2003, Zhuhai Mito Color Imaging 

Co., Ltd. is a high-tech enterprise specialising 

in the manufacturing, researching, and sales of 

laser toner cartridges. Mito Group consists of 

three wholly-owned. With its headquarters at Zhuhai, China, 

Mito has dedicated itself to the remanufacturing of colour 

toner cartridges for 14 years. 

We have made it our mission to become one of the 

largest professional colour remanufacturing companies in 

the world, to provide the best products with consistent 

quality and top performance. In September 2013, Mito 

Group become the first Chinese public company in the 

printing consumable industry after its acquisition by Hubei 

Dinglong Company Limited. 

Mito has more than 2,000 alternative models of colour and 

mono laser toner cartridges, drums and copier toner 

Booth C29 – www.mito.com.cn 

cartridges, which are compatible with 

various well-known OEM machines. 

Mito’s commitment to quality has been 

recognized via industry quality 

certifications, including ISO9001, ISO14001, STMC and 

QC080000. Mito is selling its products in more than 100 

countries and areas. Mito has branch offices in the United 

States, United Kingdom, Netherlands, and EMEA, along with 

a warehouse in Europe. 

There are nearly 100 professionals in our R&D team. These 

professionals are dedicated in pioneering remanufacturing 

techniques and IP solutions. 

Mito will continue its efforts in offering the customers the 

best choices available with the best value. It will continue its 

commitment in remanufacturing the best toner cartridges with 

uniform quality and stable performance. 

Ninestar Corporation 

Founded in 2000, Ninestar has been 

focusing on the development, 

manufacture, and sales of inkjet 

cartridges, toner cartridges and 

ribbons for more than seventeen years. 

Headquartered in Zhuhai, Ninestar has 

established branches, warehouses 

and logistic platforms in Holland, the 

USA, Italy, Malaysia, and Japan to 

offer a quick local response. Quality 

products and services are distributed 

to over 100 countries and reach over 

200 million end users. In 2014, Ninestar publicly traded on 

the Shenzhen Stock Exchange under stock code 002180. 

One year later, the purchase of Static Control Components 

(SCC) gave Ninestar access to SCC’s vast production centre 

as well as more assets to expand its innovative R&D efforts. 

In 2016, the merger of Lexmark International with Ninestar 

fundamentally changed Ninestar’s place in the industry. 

Booth C41 – www.ninestarimage.com, 

www.ggimage.com 

Ninestar has become the only 

compatible consumable manufacturer 

with OEM background in aftermarket. 

So far, Ninestar holds a total of 3,650 

patents worldwide, far more than any 

other company marketing third-party 

supplies. 

G&G, a global brand of professional 

printing solutions supported by 

Ninestar, has set the industry’s gold 

standard in terms of performance. 

Today, Ninestar’s G&G-branded products are recognised 

around the world for their superior performance and 

reliability. 

Ninestar regards loyalty, perseverance, innovation and 

win-win as the enterprise's core values. Just as it has done 

since 2000, Ninestar will continue innovating to ensure its 

customers’ future success. 


2018 


Pantum International 

Limited 

Pantum carries a mission statement that “printing should be 

simple”, and with its user-friendly, convenient, and affordable 

printer products, Pantum is creating a new era for printing. 

Pantum’s mission is to provide users with user-friendly, 

reliable, cost-effective and environmentally friendly printing 

solutions. Pantum is continuing to challenge the current 

market; to produce self-designed and manufactured 

monochrome laser printer with patented core chip technology. 

The fast-paced modern working environment means that 

end users are increasingly focused on speed, convenience, 

and durability. Users expect to print within shortest time in an 

easy and productive manner. From the launch of the first 

Pantum printer, optimizing user experience is regarded as the 

most vital factor alongside performance. To satisfy users’ 

requirements and make printing easier, we have developed a 

product concept of “Business is complicated, Printing should 

be simple”. 

Since Pantum launched the first laser printer in 2010, the 

company has developed rapidly. Available to fulfil 82% 

requirement of the market, Pantum is dedicated to designing 

convenience mono printer for end users. From entry-level (1- 

24ppm) to high level (35ppm+), Pantum has developed wide 

Booth B41 – www.pantum.com 

range mono SFPs and MFPs perfect 

for SOHO, SMB, and enterprise uses. 

The unique design of paper advance mechanism decreases 

paper jam to the utmost. Advanced core chip technology, 

meanwhile, makes it easy to handle complex documents and 

to print much-enhanced fine lines. Additionally, WiFi, mobile 

printing & scanning, and NFC connection options free you 

from the desktop. 

From development to manufacture, Pantum is able to 

provide high-quality printers at an affordable price, and 

consumables with high-cost performance. This is what 

Pantum wants their products to represent: Affordability, but 

also high-quality. 

Focusing on designing fast, convenient and durable 

monochrome laser printers, Pantum has advanced in core 

printing technolo gies in chips, printers, and consumables. 

Now, Pantum carries the model M7200 series, which can at 

high-speed print and copy up to 33 (A4) pages per minute, 

and also scan up to 24 pages per minute on A4 paper. 

At present, Pantum has established long-term cooperation 

with partners in more than 50 countries, and this number is 

increasing rapidly. Cooperating with distributors in countries all 

around the world, we see a rapid growth for full usability, easy 

accessibility, and affordable printer needs. 

Print-Rite 

Print-Rite (“PR”) is a holding company for operating 

businesses that invest in, develop, and manufacture 

products in the aftermarket printer consumable 

industry. PR’s subsidiaries provide more than 4,000 products, 

including ribbons, inks, inkjet printer cartridges, laser printer 

cartridges, toner, OPC, rollers, and chips. The aftermarket 

laser printer consumable products are provided by PR’s 

subsidiaries within an extensive supply chain network unique 

Booth B49 - www.print-rite.com, 

www.union-tec.com 

in this sector. From components to finished goods, 

they all are manufactured in modernized and wellequipped 

plants, accredited with ISO 9001, ISO 14001, and 

IECQ HSPM QC 080000 standards. PR also takes pride in the 

registration of over 2,600 patents worldwide by its six 

subsidiary companies, made possible via their substantial 

investment in R&D. 

The Recycler 

The Recycler was founded in 1992, with its first issue 

published in December of that year. Editorially, The 

Recycler focuses on the latest developments in the 

independent imaging market, from what the OEMs are 

doing to the latest in the dealer channel, but the core of 

our editorial thinking is the independent imaging 

remanufacturer and producer. 

At the helm is Stefanie Unland, the magazine’s Managing 

Editor and Publisher, with a small writing and editorial team 

working across the UK and Europe. Throughout the year, 

our editors provide our audience with up-to-date news and 

information content through a variety of means including 

The Recycler magazine and website, eNewsletters, white 

papers, eBooks, face-to-face events, and more. 

Today, the magazine has subscribers and readers 

worldwide, and is looking forward to another quartercentury 

as the remanufacturing industry’s foremost source 

of news and information. 

Booth D39 – www.therecycler.com 


41


Speed InfoTech Ltd. 

Set up in 2001, Speed Infotech has focused 

on remanufacturing inkjet cartridges for 16 

years. The factory is located in Behai, 

China, with more than 400 staff, producing 

a full range of HP, Canon, Epson, and Brother remanufactured 

inkjet cartridges. Speed is certified of ISO 9001/14001/18001, 

along with TÜV & other EU inspection standards. 

Based on 16 years’ production experience & over 70 million 

items worth of delivery know-how, Speed Infotech is very 

confident to deliver to customers supreme quality products 

with stable supplies. 

Booth B16 – speed-china.com 

We are willing to set up and keep longterm 

partner relationships with clients, as 

we believe cooperation is the best way to 

develop the win-win situation. Speed is 

the First Licensed factory in China who can import used inkjet 

empties. 

We have a vision of SPEED INFOTECH becoming the world’s 

leading remanufacturer of aftermarket print consumables: As 

we strive towards our goal, you can be assured of our 

continued commitment to outstanding quality, competitive 

pricing, timely deliveries and excellent service. 

Static Control 

St atic Control is delighted to exhibit 

at Paperworld 2018. 

Static Control is the industry 

leader in providing high quality 

imaging solutions. Be it cartridges, 

components, chips or toner – we 

have you covered. Our deep 

knowledge and understanding of 

the interior workings of a cartridge 

have been developed through more 

than 30 years of research and 

development, paired with our 

unmatched customer service. 

Our continually growing line of 

replacement cartridges provides excellent print performance 

and reliability. New and upcoming cartridges include 

solutions for CF230X, CF281X and Kyocera® TK-1170. 

Static Control’s line of complete solutions for 

JetIntelligence® continues to grow as well, and includes the 

first-to-market release of a replacement cartridge for the 

CF217A, which delivers OEM-comparable performance and 

Booth C37 – www.scc-inc.com 

provides full functionality thanks to 

Static Control’s chip technology. Other 

components for this cartridge have 

been released as well, including the 

chip, toner and an Odyssey® mag 

roller, which was uniquely designed 

with a proprietary coating to deliver 

optimal toner transfer and print 

performance. 

The show always provides an 

excellent opportunity to deepen our 

relationship with customers. Static 

Control looks forward to the opportunity 

to illustrate its consistent position on 

customer service, technical excellence and the other core 

values synonymous with the brand. 

Customers wishing to make an appointment with 

Static Control are asked to contact their Sales 

Representative. For further information, call +44 (0)118 923 

8800 or email info@scceurope.co.uk. Static Control can be 

found at booth C37. 

Team Hell & Schulte 

THS supports the office system specialist 

trade with solutions for consumables, spare 

parts, and software for photocopiers, 

printers, and MFPs. Started by Ingolf Hell as 

a one-man operation in 1995, we have today 

80 employees at our location in Hemer-Ihmert, Germany, and 

possess a Europe-wide sales and distribution network. In 

addition to our headquarters in Hemer, Germany, we are also 

located in Italy, France and Benelux, and are selling to many 

other destinations in Europe. 

We are proud to offer over 3.000 products from a large 

variety of several manufacturers, of which we keep 95% in 

stock permanently. Due to this storage, we are able to deliver 

within 24 hours. We aim to provide both high-quality products 

and optimal customer service. Our company philosophy is 

based on a dynamic adjustment to market trends, and the 

Booth C20 – www.ths-hemer.de 

delivery of flexible, individual solutions for 

our customers. 

Since 2009 we have our own toner filling 

department in Germany, where we produce 

a wide range of toner for use in Kyocera, 

Utax, Olivetti, Konica-Minolta, Develop, Canon and Ricoh. 

With the integration of MHS GmbH & Co. KG, we have 

turned our attention to the requirements of a rapidly 

developing sector, and are able to offer this sector a 

complete package of solutions that cover all the processes 

arising in print management. In addition to providing high 

product availability and short delivery times, we are 

characterized by individually-developed solutions at 

attractive prices. 

We are looking forward to expanding our network of 

customers further at Paperworld 2018. 


2018 


THI Sp. z.o.o. Sp. K. 

THI offers PrinCity software 

which will allow companies to 

provide cartridges in contractual 

sale. Contracted business is 

much more valuable, as it locks 

outs your competition for a few 

years, and locks in your 

customer. It’s 

a $37 billion 

(€31.5 billion) 

industry now 

and it’s growing, 

with forecasts at $46.4 billion 

(€39.5 billion), expected by 

2021. 

PrinCity is a next generation 

Managed Print Services solution, 

which helps you increase profits 

from your contracts by up to 

40%. The application delivers 

critical and comprehensive 

Booth B37 – www.thi.pl 

information needed to manage 

the print environment. It’s a 

solution which remotely monitors 

the entire print fleet. PrinCity is 

accurate, easy to install, easy to 

use and is compatible with all 

popular printer manufacturers. 

With PrinCity, 

you can remotely 

monitor device 

status, check 

printer alerts in 

real time and manage your 

consumables supply chain. 

You can calculate the final 

billing cost for your customers 

automatically and this will take 

you less than 1 minute. The 

application can also be 

integrated with your company 

ERP system. 


43


TN Core Co., Ltd. 

TN Core Co., Ltd has been dedicating more than 

10 years only to developing compatible toner 

and inkjet chips and reset machines, and now 

has become one of the few leading 

companies in this industry. With the 

difficulties in fighting price competition, 

now only a few companies are left to 

manufacture, and TN Core is doing its best 

to produce good quality of chips with 

aggressive prices to let the customers 

remain competitive. 

TN is the first and the only company so 

far who developed a smart reset machine, 

i-PROG, which is based on Android tech, touchscreen and 

Bluetooth support. This is the smartest machine ever and 

highly appreciated by all customers. This year, TN Core has 

Booth A17 – www.tncore.com 

launched a new business. After years of 

analysis and development, TN Core will launch 

an MPS system at the exhibition in Frankfurt, 

which is ‘TN BOX’. 

The MPS market is growing more and 

more, and there are already some 

companies to offer this service. However, TN 

Core tried their best to fill up inefficient 

factors from existing products, and will 

support the most convenient and exact 

service ever. Supporting mobile 

applications, and setting the actual tools 

directly to the machine, will let users control 

their machines faster and more accurately than ever, and let 

them solve the issue faster and easier when occur. 

TN will make a constant effort to evolve. 

Trade Copiers Ltd. 

Founded by Stephen Armistead in 2002, 

Trade Copiers is an established 

broker of end-of-life products 

including photocopiers, printers, 

wide format devices, and 

production machines. A nationwide 

company with 30+ staff, our fleet of 

modern trucks collect thousands of 

used machines from across the UK 

and Europe every month, returning 

them to our processing depot in 

Penrith, Cumbria, on the doorstep 

of the Lake District, a UNESCO World Heritage Site. 

We have a highly experienced export department who coordinate 

and ship over 2,000 units every month to worldwide 

markets, including the Middle East, Far East and Africa. To 

help cope with our ever-increasing export market we are 

always looking for new suppliers of used equipment. 

In 2010 Trade Copiers diversified and we are now one of the 

Booth D30 – www.tradecopiers.co.uk 

leading suppliers of genuine consumable 

products to UK and European 

markets with a team of highly 

experienced account managers. We 

stock a wide range of consumable 

products from all leading brands and 

offer a reliable and efficient delivery 

service, ensuring that our customers 

are kept supplied at highly 

competitive prices. 

The company has seen year-onyear 

growth, doubling in size during 

the last 3 years, and we have aggressive expansion targets 

leading up to 2020 and beyond. 

Stephen Armistead, Founder and Director of Trade Copiers 

said: “We are very excited to be exhibiting at PaperWorld 

2018; we’ve grown our toner and consumables business from 

nothing in 2010 and are now looking to build new relationships 

with customers all across Europe”. 

wta Carsten Weser GmbH 

We are an owner-managed corporation 

with more than 130 employees. The 

manager is owner Carsten Weser. Our 

headquarters is based in the independent city of Suhl, which 

is right in Thüringer Wald and thus in the direct 

neighbourhood of the popular Rennsteig hiking trail. The 

branch office is based in Köthen in Sachsen-Anhalt. 

We are very much tied to our roots and put importance on 

the fact that our products are produced here. Therefore, 

“Made in Germany” is not just a slogan for us, but a promise. 

Founded as a two-person-start-up-company in 1997, 

wta has developed into one of Germany’s leading 

corporations in the branch of recyclable cartridge production 

within only some years. 

Booth B31 – www.wta-suhl.de 

In 2004, the annual production 

was as high as 15,000 cartridges. 

Currently we produce approximately 

500,000 cartridges per year. Our portfolio 

meanwhile includes more than 1,400 different toner 

cartridges and over 200 inks, of nearly every supplier on 

the European market. 

We guarantee short development periods for all new 

products and are also very keen on improving our products’ 

quality. We don’t operate directly with end-consumers, but 

cooperate on assignment of retail traders! That means for us 

the realisation of our corporation’s conceptual philosophy, as 

well as the commitment to be, and to stay, loyal to our 

customers. 



FRANKFURT SPEAKERS 

Charles Brewer 

Charles Brewer is President of Actionable 

Intelligence, a US-based market research firm 

dedicated to the digital imaging industry. With 

nearly 20 years covering business and technology, 

Brewer was an editor for Inc. Magazine and 

ComputerWorld during the 1990s, and the 

Managing Editor of Lyra Research’s The Hard Copy Supplies Journal, a 

monthly newsletter on digital imaging consumables. 

Brewer launched Actionable Intelligence in 2009, and the firm quickly 

established itself as a thought leader in the digital imaging space. Its 

website, www.action-intell.com, has attracted hundreds of thousands of 

visitors from across the industry, including executives from a range of 

companies including OEMs, remanufacturers, third-party supplies 

vendors, and speciality chemical makers, along with legal experts and 

financial analysts, as well as many other industry watchers. In 2015, 

Actionable Intelligence added 3D printing to its practice areas. The firm is 

uniquely positioned to assist its hardcopy clients to pursue the 

opportunities additive manufacturing technology provides. 

Andrew Carroll 

Andrew Carroll is a Senior Consultant for 

InfoTrends’ European Communication Supplies 

Consulting Service. His responsibilities include 

conducting research, analysis, and forecasting of the 

supplies market, as well as responding to client 

inquiries. 

Prior to joining InfoTrends, Mr. Carroll was employed at Understanding 

& Solutions as a consultant in the Digital Imaging and Consumer 

Electronics Sector. In this position, he was responsible for market 

research, analysis, and forecasting. Before working at Understanding & 

Solutions, Mr. Carroll served in a variety of marketing positions at 

Eastman Kodak over a period of 7 years. 

His most recent role at this company was Manager of Business 

Research Forecasting & Analysis for the Consumer Digital Group and Film 

Products Group in the Europe, Middle East, and Africa regions. Mr. Carroll 

has significant experience in the area of office and home inkjet printers 

and supplies. He holds a BSc degree in Management Studies from Brunel 

University, where he graduated with honours. 

Eleni Chrysagi 

Eleni Chrysagi was born in Greece in 1977. She 

holds a degree in Business Administration and an 

MBA from the Hellenic Open University. She is 

currently an MSc. student at the Democritus 

University of Thrace, Greece, with a thesis topic in 

Environmental Technologies and Environmental 

Law. 

In 2006, she attended a seminar concerning printing consumables, 

refilling methods, and refilling materials at “Cartridge World Greece’’. 

Since then, she has been working in the field of printing remanufacturing. 

At first, she worked at an ink-remanufacturing retail store “Melanopigi” in 

Chalkida, Greece and nowadays, she works at “ECOSTAR”, a 

remanufacturing components’ warehouse located in Athens, and deals 

with B2B sales coordination and development in the field of ink and 

toner remanufacturing. 


David Connett 

David Connett’s early career was as an engineer 

(M,IEEE) in the defence and aerospace industry, and he 

was an active (Toner Everywhere) remanufacturer for 

seven years before taking over The Recycler in 1997. 

During his time as Editor, both he and the magazine 

were part of the lobbying effort to raise the profile of 

the industry, and regularly briefed academics and parliamentarians. David 

was the founder and Vice President of ETIRA (the European Toner and Inkjet 

Remanufacturers’ Association) and has spoken at many industry conferences 

and events about industry issues. 

Today, David is a Fellow of The Institute of Direct and Digital Marketing 

and a partner at Connett & Unland GbR, a Media, Marketing, and Public 

Relations team based in Germany, which provides expertise to office 

imaging business owners and companies around the world. 

Mark Dawson 

Mark Dawson has 30 years of executive-level 

experience in the imaging and printing supplies 

business. His portfolio covers large international 

corporations, medium sized businesses and start-ups. 

He has experience of components and raw materials, 

as well as finished products. He has held senior roles in 

production, quality assurance, engineering, sales & marketing, and general 

management. 

He began his career in the industry with a 7-year tenure at Nu-Kote 

International, leveraging existing ink coating and conversion technologies 

into thermal transfer bar code ribbon production and sales, before setting up 

the EMEA Divisions of ICMI and Future Graphics, leading sales and taking 

P&L responsibility. Moving to Ecotone following its acquisition by Verbatim, 

he built the export reseller division and drove the positioning strategies for 

both brands. After a 3-year tenure he moved to Greenman to head up 

worldwide sales. 10 years on, following its acquisition, Dawson headed the 

MSE business in EMEA, establishing the brand as the leading OEM 

alternative and took the brand to multiple new territories. Further industry 

consolidation saw Dawson lead the Channel & Brand strategy at Clover 

Imaging Group from 2014. He set up Internet of Printing BV in 2017. 

Dawson is a frequent speaker at industry events and a regular contributor to 

various trade publications. He is a thought leader with a proven track record 

of predicting change and helping companies take advantage. He can be 

reached at mark@iopbv.com 

Vincent van Dijk 

Vincent van Dijk is part-time Managing Director of 

ETIRA, the European trade association of 

remanufacturers of toner and inkjet cartridges. 

Since the creation of ETIRA in 2003 by its 15 

founding members, the association has grown to more 

than 55 members across 15 countries, and is now recognised as the official 

European industry representation. 

ETIRA serves its members by promoting global quality remanufacturing, 

by telling the world about our products, by lobbying for industry-friendly 

laws, and by bringing remanufacturers together through regular network 

meetings. 

Vincent is a seasoned expert in multi-national industry representation, 

having managed several trade associations in both Brussels and The Hague 

for more than 12 years. During his tenure in Brussels, he acquired major 

45

Frankfurt Speakers 2018 

experience in EU affairs, providing strategic counsel to multinational 

clients in the US and Europe. 

Vincent holds a law degree, specializing in corporate law, from the 

University of Leiden. Born in 1962, he is of Dutch nationality and fluent in 

Dutch, English, German and French, and has basic knowledge of Spanish. 

He is a regular speaker at international seminars and congresses. 

Romain Letenneur 

Romain Letenneur is French and lives in Paris. In 2007 

he joined Ecologic, a French WEEE compliance and 

take back scheme, to manage operations, auditing, 

purchasing, sales, and European affairs. In 2013, he 

contributed to the setup of WEEElogic, which he has 

managed since then. He graduated in Business Affairs 

and Entrepreneurship from EDC Paris Business School, and also holds a 

Masters in European Affairs, from Paris, and in European Management, 

from London South Bank University. 

WEEElogic is a European compliance hub for WEEE, battery and 

packaging. The compliance hub offers a simple and easy solution to 

producers, OEMs, manufacturers, and remanufacturers to manage 

obligations in Europe. WEEElogic provides legal support, compliance 

solutions, single vendor solutionsm and worldwide compliance overviews, 

as well as take back and recycling solutions. 

Zoltan Matyas 

Zoltan Matyas has a 15+ year track record in the 

Imaging Aftermarket, and is an active member of the 

European remanufacturing industry. He is also an 

expert in developing digital marketing and social 

media strategies for both for B2B and B2C operations 

in and outside of the industry. 

He holds a University Degree in Digital and Social Media Marketing, as 

well as being an active practitioner in consulting and developing digital 

marketing projects for SMEs in various sectors. He is familiar with concepts 

such as online engagement, community management, digital lead 

generation, and inbound and content marketing. 

Peter Mayhew 

Peter Mayhew has over 35 years’ experience of photo 

and digital image capture, desktop and wide-format 

hardware, supplies, and software, systems and 

markets. He is Managing Director of Lightwords 

Imaging, a market research, analysis, and consulting 

firm, and their lead industry analyst. Most recently, he 

developed Lightwords’ proprietary methodology for analysing wide-format 

markets by application. For Lightwords, he has established partnerships 

with the Photizo Group, focusing on European managed print service 

markets, and the PNI Group, who analyse and forecast consumer-imaging 

market trends. PNI Group also publishes Photofinishing News. 

Previously Mayhew was Senior European Analyst and Director of Lyra 

Research Europe. At Ilford Imaging, he achieved the position of Head of 

Worldwide Commercial Marketing and was a member of Ilford’s core team, 

charged with introducing digital imaging technology. Mayhew has also 

established a photo-lab, an industrial photo studio, and a trade-show 

display business. 

Antonio Sánchez Navarro 

Antonio Sánchez Navarro is Founder and President of 

Nubeprint. Antonio’s experience in managed print 

services started in 1998: First working for a global 

OEM with worldwide responsibilities, then as a dealer 

providing MPS, he finally set up his own software 

technology company. This expertise is the base of 

Antonio’s 360-degree view that he has applied to the MPS industry. 

Antonio’s expertise in BPM and lean management provides a unique 

view to address and solve the issues around the complexity of the delivery 

of MPS services. This includes taking advantage of the collateral benefits of 

MPS into multiple areas of a dealer, a system integrator or an IT service 

providers, such as the automatic order fulfilment of cartridges both OEM 

and remanufactured. As a result, Nubeprint has developed the only 

software application in the market designed to ensure that the dealers run 

a profitable MPS business. 

Antonio actively contributes to the development of the MPS industry, 

with multiple articles that are regularly published worldwide, and as a 

speaker in industry events. 

Krzysztof Serwatka 

Krzysztof Serwatka, the CTO and co-founder of PrinCity, has over 8 years 

of experience in the printing industry. Krzysztof is one of the software 

developers who created PrinCity - an intelligent management system, 

designed for all printers, copiers and multifunctional devices. He is a 

qualified specialist in print solutions and programming, and combining 

these two areas allows him to create the best solutions for clients. 

Maciej Sianos 

Maciej Sianos is a Sales Director at THI, which is an 

exclusive distributor of PrinCity software. Before 

joining THI, he was working for IDC for two years, and 

prior to that he was a Unit Business Manager at 

Static Control Components for over seven years. 

Maciej has an extensive knowledge of the 

aftermarket industry and current market trends. 

Roger Teng 

Roger Teng was awarded a Master of Science degree 

from Iowa University, and joined the imaging 

indrusty as an R&D engineer for OPC manufacturer 

TSICtec Corp, later developing its new OPC 

manufacturing plant. In 2004, he took over as the 

Deputy General Manager of their European 

headquarters, based in Venlo, The Netherlands. In 2007, he joined OPC 

manufacturer Sinonar as assistant CEO. In 2009, Teng founded Printer Aide 

Corp, and in 2016 was awarded an MBA; he has recently been awarded two 

patents on his proprietary research. 

Stefanie Unland 

Stefanie Unland joined The Recycler in 2006 after 

graduating from Reading University. Stefanie has 

worked across all aspects of the business and gained 

valuable insight into the office imaging industry. In 

2012, she was appointed deputy publisher, and in 

2015 was appointed Editor & Publisher. In 2016 

Stefanie was elected Vice President of ETIRA, the European trade 

association, and today actively promotes the values of remanufacturing 

across the office imaging industry and the wider manufacturing sector. 

Serena Wang 

Serena Wang is Regional Sales Manager of Apex 

Microelectronics, and has been in the imaging 

industry for about 6 years. She is in charge of major 

international clients, and leads a team achieving 

millions of euros in revenue every month. Her 

knowledge of market challenges, along with her 

cultural understanding across diverse regions, has made her a recognized 

leader in the industry. 



FRANKFURT SEMINARS 

Stand 

D38 

All seminars will take place in the 

seminar theatre located in the centre 

of the Hall 6.0 exhibition floor. 

The seminars are dedicated to remanufacturing and companies and experts 

engaged in remanufacturing, distribution, manufacturing, research and 

development, collection systems, manufacturing processes, sales and 

marketing, trade associations, academics and legislators. 

Day 1: Saturday 27 January 2018 



Welcome to Day 1 of the show and the Remanexpo part of 

Paperworld. A vibrant part of the show, with a strong focus on 

the remanufacturing and the office imaging sector. Peter 

Mayhew will guide you through our great range of exhibitors 

and all that is happening throughout the show. The Recycler 

Live seminar programme and the shows highlights. 

Speaker: Peter Mayhew, Director, Lightwords 

14:00 - 15:00 How to seize early opportunities to gain more 

market share 

We all want to gain more market share, and in a challenging 

market, it is often those that spot the early opportunities that 

succeed. Serena shares her ideas and strategies to spot and seise 

the early opportunities and successfully gain more market share. 

Speaker: Serena Wang, Regional Sales Manager, Apex 

Microelectronics 

15:00 - 16:00 Understanding the Managed Print Services 

(MPS) Market 

MPS is a familiar term and, we all understand what it means and 

how MPS contracts work. Or do we? In this presentation Mr 

Mayhew will explain what make a good Managed Print Service 

for both the provider and the user. He will also take a “deepdive” 

into how these contracts work financially and, look at how 

your competitors may be structuring their MPS contracts. 

• What is a Managed Print Service (MPS)? 

• What are the essentials of an MPS contract? 

• How is MPS different from Managed Document Services 

(MDS) and Managed Services? 

• Who offers MPS contracts? 

• Segments of the MPS Market 

• Customer objections to MPS deals and, how to overcome them 

• How can you save the user money and still make a profit? 

• Hidden cost of MPS for the service provider and the 

end-user? 

• Understanding Total Cost of Ownership for Printers, 

Copiers and MFP’s 


16:00 - 16:45 The Brussels beat 

What’s on the EU’s agenda that will impact on the market and 

the office imaging and remanufacturing sector? 

Speaker: Vincent van Dijk, Secretary General, ETIRA 


A round up of today’s seminar presentations and news from 

around the show. 

Moderator: Peter Mayhew, Director, Lightwords 

18:00 Show closes / geschlossen 

Day 2: Sunday 28 January 2018 


Alle Seminare finden im 

Seminar Theater in der 

Mitte der Halle 6.0 statt. 



Paperworld. A vibrant part of the show, with a strong focus on the 

remanufacturing and the office imaging sector. Peter Mayhew will 

guide you through our great range of exhibitors and all that is 

happening throughout the show. The Recycler Live seminar 

programme and catch up on yesterday’s highlights. 


11:00 - 12:00 Remanufacturing – A twenty-first century solution 

Remanufacturing is the industry of the twenty-first century and 

can trace its routes back to the industrial revolution and delivers 

commercial, social, employment and environmental benefits. 

Speaker: David Connett, Partner, Connett & Unland GbR 

12:00 - 13:00 Laser Printer Emitted (PEP’s) Particles - How 

does it affect your business in the near 

future? 

Roger explores the flexibility, efficiency and pollution issues of 

laser versus inkjet printers. The emission characteristics of 

office printers, How the fine particles are formed and emitted, 

HP and non-HP laser printers and a case study of the HP 

LaserJet 2025. What can be done to prevent fine particle 

emissions and who is responsible – The printer manufacturer 

and, or the cartridge remanufacturer? 

Speaker: Roger Teng, President, Printer Aide Corp. 

13:00 - 14:00 Best practice in cartridge remanufacturing 

Eleni shares her perspective on the Greek market and how 

developing a best practice approach to cartridge 

remanufacturing can convert challenges into opportunities. 

Speaker: Eleni Chrysagi, Ecostar, Greece 

14:00 - 15:00 How to gain more profits by selling Managed 

Print Service compared to stand alone 

cartridges 

According to latest IDC forecast Managed Print Service market 

will grow by 22% and will be worth 46.4 billion USD by 2021. 

Consumables sales are shifting from transactional to 

contractual sale. If you do not want to lose your business, you 

have to start selling cartridges in MPS contracts. 

Please check the programme at the seminar theatre or online at www.therecyclerlive.com 

Stand 

D38 


47

Frankfurt Seminars 2018 

We will help you by offering the next generation MPS software 

which will allow you to increase profits from your contracts. 

Our application delivers the critical and comprehensive 

information needed to manage the print environment. It’s a 

solution, which remotely monitors the entire print fleet. 

PrinCity is accurate, easy to install, easy to use and is 

compatible with all popular printer manufacturers and you can 

remotely monitor device status, check printer alerts in real time 

and manage supplies chain of consumables. 

Speaker: Maciej Sianos, Sales Director, Tech Hub Innovation 

(THI) and Krzysztof Serwatka, CTO and co-founder of PrinCity. 

15:00 - 16:00 Digital Marketing Q&A - How to develop an 

effective Social Media and Digital Marketing 

plan to sell aftermarket imaging supplies 

I’m sure all of you keep hearing about the importance of Digital 

Marketing and Social Media Marketing everywhere. They are 

indeed the buzzwords of todays business conferences, but I don’t 

see real Q&A sessions and no practitioners guides as of how 

you should really get started and what should you really do. 

There are confusion myths and doubts and way to many 

questions don’t get answered. 

In this 60 minute open session we will review the elements of 

a Social Media and Digital Marketing Plan and will work 

together on developing a framework you can use to market 

aftermarket imaging supplies. 

The goal is to have an open conversation addressing all your 

questions concerning Social media and Digital Marketing so 

all of you can take away something practical, something you 

can actually do tomorrow when you are back in the office. 


16:00 - 16:45 MPS: Unsustainable long-term inefficiency – 

The dealer, VAR and the service provider 

perspective 

In this first session learn what aspects are impacting you as 

a service provider of MPS contracts, including internal 

organisational weaknesses and external elements. This is 

why MPS remains sustainable only in very selected dealers 

that have implemented a full new way of managing their 

business”. 

Speaker: Antonio Sanchez, President, Nubeprint 





17.30 - LATER 

ETIRA reception and The Recycler Awards 


Day 3: Monday 29 January 




Paperworld. A vibrant part of the show, with a strong focus 

on the remanufacturing and the office imaging sector. 

Peter Mayhew will guide you through our great range of 

exhibitors and all that is happening throughout the show. 

The Recycler Live seminar programme and catch up on 

yesterday’s highlights. 


11:00 - 12:00 Market Insight: HP and the OEM’s drive for 

growth 

HP and the other OEM’s are driving growth and MPS & 

Instant Ink programmes are the key growth drivers. How 

successful are they and in the post HP + Samsung era, how 

will they drive this market and what will be the impact on 

the aftermarket? 

Speaker: Andrew Carroll, Director, Data Platform Services at 

Keypoint Intelligence 

12:00 - 13:00 Inbound and Content Marketing, the imaging 

aftermarkets most underutilized weapons 

The marketing of alternative printer consumables is never 

about the product or price, it’s always about the story. 

The story is your content and the content you put out on digital 

platforms is the fuel of all you digital marketing activities. 

The internet is the single most efficient content distribution 

tool ever existed in human history and in 2018 social media 

basically describes the current state of the internet. 

We will discuss the benefits of taking a strategic approach 

to content marketing in order to market products in 2018 


13:00 - 14:00 The challenges of WEEE compliance for 

manufacturers, OEM’s and remanufacturers. 

The presentation will go through the stakes of businesses 

when coping with WEEE and packaging directives notably. 

The legal framework analysis will be provided as well as the 

key points to manage carefully compliance. WEEElogic will 

also present the stakes arising from the WEEE directive 

open scope in 2018. 

Speaker: Romain Letenneur, Managing Director, 

WEEELogic GmbH 

14:00 - 15:00 Creating new revenue streams for channel 

resellers 

The reseller community faces many challenges. These 

include but are not limited to: reducing print volumes; 

compressing prices; reducing OEM rebates; increasing 

OEM direct sales activity; continuing migration of pages 

from desktop environments to floor standing devices; 

penetration of MPS/MDS to SME markets; amazonification 

of the channel; and the increasing importance of digital 

marketing. Mark shares his ideas for reseller programme 

that drive new revenue streams, drive up gross margins in 

existing product categories, all with the realisable goal of 

achieving improved financial performance. 

Speaker: Mark Dawson, Director, Internet of Printing BV 

15:00 - 16:00 MPS: Unsustainable long-term inefficiency – 

The end-user perspective 

In this second session learn what aspects are impacting you 

as a service provider of MPS contracts, including internal 

organisational weaknesses and external elements. This is why 

MPS remains sustainable only in very selected dealers that 

have implemented a full new way of managing their business. 

Speaker: Antonio Sanchez, President, Nubeprint 



2018 

Frankfurt Seminars 

16:00 - 16:45 The Imaging Market - 2018 

Charlie Brewer shares his insights on 2017 in the US 

market and how that fits in with the global perspective, what 

the OEM’s are doing and the changing face of the industry 

and what that might mean for 2018 and beyond. 

What are the market trends, where is the supplies market 

going and what M&A activities can we expect in 2018? On 

the legal front what cases were settled and what are the 

significant cases, you need to follow in 2018? 

Speaker: Charlie Brewer, President, Actionable Intelligence 






Day 4: Tuesday 30 January 



Welcome to last day of the show and the Remanexpo part 

of Paperworld. A vibrant part of the show, with a strong 

focus on the remanufacturing and the office imaging sector. 

Peter Mayhew will guide you through our great range of 

exhibitors and all that is happening throughout the show. 

The Recycler Live seminar programme and catch up on 

yesterday’s highlights. 


11:00 - 12:00 The office print market 

A global overview of the office print market and a deeper 

look at the European market, the key OEM’s and 

aftermarket players, counterfeiting and fakes in the market, 

the IP situation, the synergy between faster internet and 

market expansion, pallets and containers; China wants to 

sell containers, the market wants to by pallets – A classic 

opportunity for distribution models to evolve. 

Speaker: To be confirmed 

12:00 - 13:00 Premium pricing ~ Fantasy or reality 

Getting your pricing strategy right can be one of the most 

liberating and important things a business owner can do. 

We are going to talk about customer psychology, raising 

prices, charging premium pricing, but ultimately charging 

what you deserve. Make premium pricing work for you. 

Speakers: David Connett, Partner, Connett & Unland GbR 

13:00 - 13:20 Show review and closing remarks 

How big, how many, what was new, what did the others 

say? Stefanie & Peter run through the show and gives you 

the highlights. 

Speaker: Stefanie Unland, Editor & Publisher, The Recycler 




49

Feature 

CET Group: Globalisation, Innovation 

and looking to the future… 

Opening a new chapter 

CET Group Co., Ltd. was registered in 

Beijing, China in 1996, and has since 

developed from a small copier and printer 

lamp manufacturer into a well-known, 

worldwide brand manufacturer in the 

Office Automation industry. Today, CET 

Group has thousands of dealers, in over a 

hundred countries across the world, 

witnessing the development of OA 

industry, and is now working towards 

development goals for the next decade, or 

even the next century. 

Global strategy, local management 

Since its establishment, CET Group has 

focused on researching and developing 

self-owned branded compatible spare 

parts and consumables, whilst serving 

customers worldwide. President Steven 

Ma, when discussing the future global 

strategy, said “selling CET products 

worldwide to compete is quite significant.” 

Since 2006, CET Group has achieved 

great results in the American market, and 

in 2017, CET founded its Russian and 

Spanish Branches, to benefit the business 

expanding in Eastern and Southern 

Europe, and in Middle Asia. In May, a 

Brazilian Branch was established, to 

occupy the large South American market, 

and next, the Group is targeting the 

Africa and Middle East markets, ensuring 

CET products cover all regions across 

the globe. 

CET’s successfully-implemented globalisation 

strategy is linked to its professional 

and efficient management team. In its 

Spanish and Russian Branches, CET 

managers hired a local team, in line with 

its own corporate culture, to run the 

branch and expand the market. This 

represents not just trust embodied, but 

also a breakthrough in the localised 

management of transnational corporations. 

“This management concept and enterprise 

culture is a type of multinational firm 

management innovation,” said Steven Ma. 

“Creation is one of the important reasons 

that CET run as the leader in OA industry.” 

Focusing on technology and 

innovation 

Research and Development is important 

to CET’s sustainable development. In 

2000, the R&D Centre was established, 

and many digital copiers were purchased 

for the technicians to research. A 

professional laboratory and national level 

testing centre were also founded, 

providing a sound guarantee for new 

product development and testing. 

CET also work with a variety of 

universities and research institutes to 

break through bottlenecks in production 

and development. After twenty years, CET 

has accumulated rich experience in 

production and technology development, 

forming a complete, rigorous, and highefficiency 

product development process. 

This avoids multiple detours, greatly 

improving the success rate, reducing 

costs, and shortening the development 

cycle. 

In 2017, this constant development will 

lead to more and more professional 

talents from across the world joining 

CET Group., and CET will know 

comprehensively more about the global 

market demands, and product features in 

various countries and regions. Therefore, 

a powerful technical support and 

guarantee is provided for the 

improvement of CET product quality. 

Integrated intelligent industrial 

base 

A new industrial base, covering over 

90,000 m 2 , is currently under construction 

in Cao Feidian, Tangshan City, Hebei 

Province. This base will allow CET to 

better meet the needs of global business 

development and manufacturing, as well 

as helping the Group to achieve its goals 

of production, research, testing, and 

logistics. It is set to be CET Group’s 

largest and most functional industrial 

base, and expected to be used from 

2018. The base will include a six-storey 

R&D building, as well as two warehouses, 

six manufacturing buildings, and 

entertainment and boarding facilities for 

CET staff. 

By adopting a fully-automatic 

production line, CET can improve product 

quality and, resultantly, further cement its 

lead in the office consumables industry. 

Additionally, CET products can be directly 

shipped from the Cao Feidian 

International Terminal to all countries 

worldwide, greatly improving supply 

efficiency, helping to meet the demand of 

global cooperative enterprises, and 

enriching customer experience. 

Developing diversification 

As an OA industry frontrunner, CET Group 

is not only aware of its current status, 

but also forecasts the future 

developments in the industry. The 

competition of the future is that of product 

quality, and technological innovation, as 

well as company management and 

sustainable development. 

CET Group will persist in its 

development strategy of “continuous 

improvement, constant innovation”, in 

order to maintain rapid growth and 

continue development. Meanwhile, 

internal construction will be continually 

strengthened so that each and every 

employee can create their own value. 

In the future, CET Group will continue 

inventing and manufacturing high-quality 

compatible consumable and spare parts, 

all the while creating endless value for its 

customers, worldwide’. 

R 


Feature 

Aster, partners in imaging 

Seven years ago, a group of colleagues decided to set up their own cartridge business. Nothing new you might think - yet seven years 

later, Aster, the company they created, is one of the leading brands that most consumers don’t know anything about. This is their story. 

To set up any business, you need people - 

talented people with a vison for the future, 

and skilled people to deliver the vision. You 

also need a factory, and you need funding, 

and in March 2011 all of these ingredients 

came together to create Aster. 

The founders were a group of 

experienced industry veterans and 

professionals, with at least 8-10 years’ 

leadership experience in management, 

production, R&D and Q.C., all gained 

working for some of the giants in the printer 

supplies industry. Their focus and vision 

was to develop a high-tech manufacturing 

company devoted to the printer supplies 

remanufacturing industry. The team had the 

experience, a large factory and a workforce 

which had become available, and they 

managed to raise $20million of funding and 

support to take the dream and start making 

it a reality. Just a few weeks after launching 

the business they started shipping their first 

products. 

Where do you start? A traditional 

business model is to make something and 

then go and sell it, but Aster chose to find 

the products they could market and then the 

factory would make them, creating a faster 

moving range of products’. Selecting 

products is not an easy task, especially 

when it comes to intellectual property (IP) 

where thousands of patents apply to 

printers and cartridges. 

Innovation is in Aster’s DNA, and the team 

of dedicated patent engineers has amassed 

over 295 patents in the field of office 

imaging since 2011, which boils down to 

approximately one patent a week. Their 

combination of innovation and focus 

enables them to deliver IP-safe products 

and solutions that lead to increased sales of 

high-quality new and remanufactured 

products. 

Innovating a new product starts with the 

sales offices which are strategically located 

in California, Kentucky and Pennsylvania in 

the USA, The Netherlands in Europe and 

Hong Kong, with all offices being managed 

from their global marketing and sales centre 

in Zhongshan, China. In close liaison with 

customers, they identify potential products 

and then undertake a market analysis to 

determine the scope and scale of the 

market opportunity for a product. If the 

numbers crunch, then the next step in the 

process is to pass the project to the product 

development team to begin the IP 

challenge. 

In the product development centre, 

located in the Aster campus, a member of 

the twenty-strong patent engineering team 

is assigned to the product and begins the 

research of every applicable patent relating 

to the product to see what the issues are, in 

order to then navigate a solution that does 

not conflict with any existing IP. 

Every solution is tested and externally 

validated by a group of IP lawyers around 

the world, whose professional opinion is 

crucial in bringing a new product to market 

and successfully enabling Aster to sell their 

products in North America and other 

markets. 

This diligent approach to respecting IP 

and internally developing sound solutions 

has allowed Aster to amass over 295 

patents all over the world, including China, 

USA, Germany, Japan, Russia, UK and the 

Netherlands. Among these patents, Aster 

has been granted 227, with 68 being 

published. That is about one patent per 

week, some of which are crucial in the 

manufacturing process. It is this team of 

talented patent engineers that is at the heart 

of the company. 

With a viable solution, the next step is to 

work out how to produce the product 

efficiently, effectively and consistently. Not 

easy, by any means, this process usually 

involves a lot of pre-production 

development and the input of materials, QC 

and QA and production engineering 

specialists. Development isn’t just limited to 

the factory; the whole sales and marketing 

organisation gets involved as well. The 

questions that must be answered include 

Where is the product going to be sold, what 

is the localisation of the product and 

packaging that is needed and what is the 

feedback from customers? Customer 

feedback is a critical part of the 

development process for Aster as they only 

sell to channel partners and it is essential 

that their partners have input into the 

products they sell. Every aspect of the 

product is factored in before the final 

production decision is made. 

Aster always would like to differentiate 


“ 

Distribution that breaks the traditional 

model is another feature at Aster 

“ 

themselves from other companies in the 

sector. They continually research the market 

to understand the latest trends and focus on 

their customer’s needs. For example, Aster 

released a full range of jumbo cartridges 

with extra high page yields to meet the MPS 

market demand and the particular 

requirements from large volume MPS users. 

This dedicated focus enabled Aster’s 

customers to enlarge their product portfolio, 

and also generate increased margins. 

The in-house modelling and injection 

factory at Aster facilitates the quick release 

of new products and Aster was among the 

first companies to supply the market with 

replacement toners for HP CF217A/X, HP 

CF230A/X, HP CF530 series, HP CF540 

series, HP CF219A, CF232A, Brother TN- 

2410 and TN2420. 

Another example of innovation is Aster’s 

Smart Gear, which is a patent-free solution 

for Canon’s dongle gear. Its key feature is 

the user-friendly and stable engagement of 

the gear with the printer. Cartridges with the 

Smart Gear solution are easy to install. Aster 

has been selling the cartridges with Smart 

Gear solution for many years and this 

innovation has brought great success for its 

channel partners. 

Having got that far, you might think Aster 

has now reached the easy bit, but far from it 

- the factory starts producing evaluation 

batches to iron out any production issues as 

you scale up from R&D level manufacturing 

to small, medium and large volume 

manufacturing. Every process is measured 

and evaluated by the quality assurance 

team to ensure one hundred percent 

success, and the final test is done on a test 

printer. Every single cartridge is tested, and 

the 0.07% that don’t pass are reworked. 

Indeed, some of the Aster products have a 

post-test success rate of 99.99%. 

Quality is what Aster does, from the 

innovation they create to the products they 

make and the service they deliver. All are 

designed to provide a comprehensive 

solution that reflects their partner’s needs 

and boosts their growth. 

The Sales and distribution channel 

Aster works beyond the usual customerseller 

relationship to focus on mutually 

beneficial partnerships. Working with their 

partners, they use their innovation and 

development skills to provide high-quality 

products and solutions that deliver a clear 


Brandon Luo, David, Morrow Miao and Celine Tang at Aster headquarters. 

Aster Holland Offices 

path to profit that is both competitive and 

profitable in the office imaging market. 

Aster partners enjoy a strong relationship 

that delivers value and is built on Aster’s 

core values of quality, service and 

innovations. At Aster, these are not just 

marketing words, but core values that 

permeate throughout the company and are 

embodied in their partner relationships. 

The Aster sales organisation turns the 

typical head office and satellite office model 

on its head. Each sales office runs its own 

sales operation and is supported by a 

dedicated team in the Zhongshan head 

office. At the heart of the business is a 

dedicated ERP system where every part of 

the company is connected as well as 90% of 

Aster customers, enabling Aster to get the 

right products to the right customers in 

days, and, in some cases, the next day, 

from their integrated warehouse platform in 

Europe and North America. 

Distribution that breaks the traditional 

model is another feature at Aster. Printer 

consumables are rapidly becoming more 

commodity orientated and Aster has 

evolved a fast-moving consumer goods 

(FMCG) model to meet the market demand 

for shorter delivery times in all the key 

markets. In North America, Aster operates a 

total space of 15,000m2 (150,000SQF) with 

distribution centres located in California, 

Kentucky and Pennsylvania, and additional 

distribution centres are under consideration. 

In Europe, the warehouse is located in 

Venlo, the Netherlands, and Aster is 

planning a second facility in Europe. 

The FMCG global logistics approach to 

distribution enables Aster to deliver a fortyeight-hour 

distribution model across the 

North American and European markets, 

providing a fast and convenient delivery of 

the best quality products and all-around 

real-time support. This approach also 

ensures their partners are provided with 

competitive costs, lowering their stock 

holding requirements and increasing their 

cash flow utilisation. 

Private Label 

Aster’s standard packaging is full-colour 

generic packaging but also provides a 

dedicated private label service affording 

you the opportunity to enhance your brand 

with your logo, company name, reorder 

number and contact information within the 

label. A very convenient and economical 

way to promote your own brand identity. 

Custom Packaging 

Beyond the private label service; you might 

want to have bespoke packaging for your 

large-volume distributors, retailers and 

chain store customers. The Aster 

packaging design team works with you and 

their packaging production companies to 

create a unique packaging style that 

maximises yours or your customer’s brand 

image. And of course, the QA team is there 

to overview the whole process and ensure 

53

FEATURE: Aster, partners in imaging 

your packaging is reliable and makes you 

stand out from the crowd. 

Exclusive Development 

Aster caters to and supports OEM 

customers who may have specific product 

requirements or exclusive manufacturing to 

your required standards and specifications. 

The Aster team of professional and 

experienced R&D, moulding, plastic 

injection team, QA and production teams, 

and even the Aster patent evaluation team 

will work closely with you and your 

engineers to make sure your requirements 

are fully understood and totally met. 

All the confidential information related to 

the OEM customers’ exclusive product 

development program is strictly protected 

to guarantee the customers confidentiality 

and exclusivity. 

The Green Agenda 

The green agenda is one of the significant 

challenges that Aster has taken on from day 

one, and it starts with the simple realisation 

that resources are finite, and while 

consumption and waste are increasing at 

some point this will impact on the survival 

and development of the human population. 

Resources, such as minerals, species, 

and habitats, are finite - once they have 

been exhausted or destroyed, they are 

gone forever. Others, such as air, water, 

and wood, are renewable — although we 

rely on the Earth’s natural systems to 

regrow, renew, and purify them for us. The 

effects of over-exploitation are always felt 

locally, and the growing interdependence 

of nations and international trade in natural 

resources makes their management a 

global issue. 

Waste represents a loss of material 

resources (such as the metals or other 

recyclable materials it contains, or its 

potential as an energy source). Therefore, 

sound management of waste can protect 

public health and the quality of the 

environment while supporting conservation 

of natural resources. 

The problems with printer supplies are 

that on a global basis more than 900 million 

OEM toner and inkjet cartridges are 

manufactured and, rather shockingly, up to 

70% of all used inkjets and lasers go 

straight into landfill sites where they take up 

Peng Jiang, Head of R&D 

to 1,000 years to decompose, despite the 

fact that they can be easily recycled. 

Aster is the only company in China who is 

authorised by ASIQ (General Administration 

of Quality Supervision, Inspection and 

Quarantine of China) and licensed for the 

importing of empty toner cartridges. Aster 

remanufactures over 5 million empty toner 

cartridges annually. During the 

remanufacturing process, all the materials 

are reused to their maximum possibility. All 

the waste toner powder is collected, and 

95% of it is reused; 95% of the magnetic 

rollers are recoated and reused, and 90% 

of the Wiper and Doctor blades are 

repaired and reused. The remaining and 

unusable materials are sent to specialist 

resource recovery companies for 

processing and recovery. 

Recycling is a key component of modern 

waste reduction and is the third component 

of the “Reduce, Reuse, and Recycle” waste 

hierarchy. Recycling turns materials that 

would otherwise become waste into 

valuable resources. As a printer supplies 

remanufacturer, Aster takes its 

responsibilities seriously and is committed 

to reducing the waste and further 

decreasing the damage to our precious 

environment and offers clients a closed 

loop recycling solution, by collecting and 

recycling empty cartridges which would 

normally end up in the landfills. Collected 

cartridges are sorted by trained staff, 

dismantled and evaluated. If the cartridges 

are not suitable for remanufacturing, they 

will be recycled in an environmentally 

responsible way. If they can be 

remanufactured or reused, they go through 

rebuilding, refilling and further testing 

processes and then are resold in the 

market if they meet our quality standards. 

This process is more beneficial for the 

environment than even the recycling 

carried out by the original manufacturers, 

which involves a heat-based industrial 

process to separate the plastic and metal 

components which are then melted down to 

be reused in other products or simply 

broken into pellets before being discarded 

as waste and ending up in a landfill again. 

In addition to recycling the used 

cartridges in an environmentally friendly 

way, in our daily operations we also try our 

best to reduce our impact on the 

environment, such as by recycling the 

cardboard packaging, plastic cartridge 

bags and pallets. 

Why Aster? 

Aster understands that reliable, timely and 

convenient service is essential for their 

partner’s satisfaction and success and 

Aster’s regional hubs and offices in North 

America and Europe are an integral part of 

our global support and logistics network, 

enabling us to provide fast and efficient 

solutions that work for our partners. Time 

after time. 

R 


Retail Column 

Stimulating eCommerce 

and internet sales 

In an industry that is largely dependent 

on your customer’s usage rate of ink 

and toner, there are still ways to move 

them to make a purchase, purchase a 

larger than normal supply and take 

market share from your competitors. 

The key to generating internet sales 

is reaching potential buyers and placing 

a tempting offer in front of them to 

drive them to action. The three major 

customer categories have different 

needs and contact success rates: 

Current customers – these are the 

easiest to contact and stimulate to 

place more orders. As long as your 

service levels are acceptable and your 

pricing is fair, most customers do not 

seek out changes to their established 

purchasing patterns. These customers 

are prime candidates for “thank you” 

promotions and secret sales to 

maintain their loyalty. These are also 

the most suitable audience to consider 

a multiple purchase promotion (“Buy 

more, save more” types of promotions 

to stimulate pantry loading.) 

Lapsed Customers – these are past 

customers who have not re-purchased 

with you recently. Sometimes they 

have moved or closed, they have 

slowed down their usage rates or they 

have defected to competitors. Treating 

them differently from current and 

potential customers is key. You must 

say that that their lapse has been 

noticed, you miss their business and 

invite them back. It is critical to invite 

them to give you feedback about why 

they have not returned. A good way to 

re-engage this group is to provide them 

with a simple two question survey to 

understand why they have not 

purchased recently and then give them 

a promotional offer once they 

complete the survey. In that way, you 

can both learn more about the group’s 

needs and motivate them to begin a 

purchase cycle with your site. 

Prospective Customers – these really 

split into two components: Those 

potential customers whose contact 

information you have gained 

organically and those you have to 

reach through targeted marketing. In 

either regard, your main goal is to 

move them into their first trial 

purchase with your site. Once they 

place their first order, they can move 

into the purchase cycle. 

Flora Delaney 

While you may be comfortable creating demand and stimulating sales using traditional sales and advertising 

methods with your brick and mortar store, motivating internet sales requires other skills. 

“ 

The three major 

customer categories have 

different needs 

Using a CRM or an email 

management system to striate 

customer contacts in this manner is 

essential to making your messages as 

attractive as possible. Offering a 

promotion to the wrong audience such 

as sending current customers “first 

order” discounts, for example, will only 

motivate them to unsubscribe from 

your emails. Each time you create an 

ecommerce promotion, develop a 

version for each of the major customer 

groups listed above – at a minimum. 

For most ecommerce sites there are 

two different promotional plans for 

their various target audiences. One is a 

scheduled promotional plan that 

follows a promotional calendar. 

Seasonal sales and new item 

announcements can be part of a 

promotional calendar. 

The second is an ongoing plan that 

engages customers once they begin a 

purchase cycle. According to RJMetrics 

56 THE RECYCLER • ISSUE 302 • JANUARY 2018 

“

Tel: 01993 899800 • info@therecycler.com • therecycler.com 

2015 Ecommerce Buyer Behaviour 

study, 69 percent of a customer’s first 

year spend will occur within their first 

30 days as a customer. However, only 

32 percent of customers place a 

second order within their first year as a 

customer. It is critical to cement a 

relationship with first-time customers 

so that they place a re-order and 

become loyal to your brand. 

A purchase cycle campaign is an 

ongoing marketing effort that is not 

driven by the calendar but by customer 

purchases. Typically, this begins with 

the first order and an immediate email 

confirming the order and shipping. 

Within a week of delivery, customers 

get their first follow up email asking 

about their experience and providing 

information about other items they 

may be interested in purchasing. Then 

on a regular cadence of 14 to 30 days, 

customers receive offers that drive a 

second sale such as complementary 

products, refills or renewals of 

consumables and special services. This 

loyalty campaign is meant to keep 

customers in a purchase cycle that 

stimulates sales without pestering 

them to such a degree that the 

communication is intrusive. 

One way that eCommerce brands 

prevent customers from unsubscribing 

is to offer valuable insight or free 

guidance in addition to a sales 

promotion. Recipes, videos, look books, 

trends and gift ideas are common in 

the consumer channel. How-to’s, 

templates, infographics and news are 

common in the B2B channel. By 

leading with free, entertaining or 

informative content, retailers can keep 

customers opening emails and 

scanning their promotions. 

For current customers or lapsed 

customers, consider “secret sales” or 

one-day sale promotions to give 

customers an incentive to take 

immediate action. Secret sales on new 

items can help you in prove your sales 

forecasts and customer demand. 

Importantly, when promoting new 

items, you need not discount pricing to 

create demand. 


“ 

One way that 

Commerce brands 

prevent customers from 

unsubscribing is to offer 

valuable insight 

or free guidance 

“ 

If your prospective customer list is 

lean, you will have to engage a 

marketing campaign to reach new 

customers. For consumers, Facebook 

and Google ads are easy to administer 

and offer internal tools so that you can 

test and learn about your promotional 

offer acceptance. New social media 

platforms like Pinterest, Instagram and 

Snapchat are exceptional when your 

offers or content can be visually 

represented. For business and 

commercial customers, Google and 

purchased mailing lists can focus on 

specific search terms and target 

markets. While hit rates can be very 

low, reaching thousands of new 

customers is easier than weeks of 

cold calls. 

Finally, even if you are primarily a 

brick and mortar store, you can still 

take advantage of ecommerce. 

Consider partnering with a 

complementary internet company that 

does not have a brick and mortar store 

front. A high number of internet sales 

have to be returned. US retailers with 

store fronts are finding they can act as 

return centers for a pure internet 

retailer. Many internet sellers are 

struggling with processing returns 

efficiently. Their costs of re-stocking 

can consume their entire profit margin 

on some items. They are looking for 

assistance on this complicated and 

necessary step in their operations. 

Consumers who want to return their 

purchase can return their goods to the 

store instead of sending it back 

themselves. By creating a return center, 

your store could consolidate all the 

returns and makes sure returns 

conform to your partner’s 

requirements (like new, original 

packaging, etc.) Then, while the 

customer is in your store, stimulate 

impulse purchases with attractive 

merchandise displays or promotional 

offers. Include a step in the process to 

acquire emails and customer contact 

information to augment your 

prospective customer marketing’. 

Ultimately, making sales offers and 

stimulating sales relies on placing an 

enticing offer in front of a target 

market at the same time they are 

considering a purchase. Keep your 

offers fresh, consistent and focused 

on key customer segments to 

influence ecommerce sales and 

meet your goals. 

R 

Flora Delaney is a retail consultant and 

advisor to the remanufactured cartridge 

industry in the US. A seasoned retail 

executive, Flora’s clients benefit from 

her holistic approach and pragmatic 

solutions. Email flora@floradelaney.com 

to reach her. 

57

Wide-Format Column 

A good, used printer brings 

Wide-Format in-house 

Large-format printers for everything from posters to durable, vinyl prints are now a commonplace part of 

the small-business workplace. These versatile printers are coming down in price, but more important, 

once-rare features such as cutters are featured on even the lowest-priced printers. 

The buzz is about single-pass, but 

these printers are in the tens of 

thousands of dollars or Euros. While 

everyone agrees single-pass, Memjetlike 

technology is here, it will take 

time to be economical enough for the 

average small business. 

Speed is less important than the ink 

pouring through nozzles in thousands 

of droplets, particularly because the 

speedy printers lack the resolution of 

their higher-resolution counterparts. A 

hard drive is always desirable and, as 

we have said, a good cutter. Seek an 

automatic cutting program to go with 

it. Use of pigmented inks cuts 

lamination, but dye inks have a 

versatility that may be desirable for 

those prints that are not hung 

outdoors. 

Since this is The Recycler, it goes 

without saying that a future printer 

buyer should try to buy printers that 

allow remanufactured ink use, such 

as bulk-ink systems. There are those 

that remanufacture the large 

cartridges, too, though these are hard 

to find. It usually involved getting a 

chip for the printhead that may be 

expensive’. 

Most media is third-party for Wide- 

Format, and making sure the printer 

purchased can print on the media 

used for the business is an important 

consideration. Try to get the widest 

range of media possible. It’s amazing 

what aqueous ink will print to. And 

always check to see how the media 

will load. Rear-loading media printers 

were made by one OEM some years 

ago, but a small office and having to 

move the printer to load it will soon 

make it an object of loathing, not 

loading. Look for multiple-roll 

printing, too. 

All the machines in this article are 

primarily aqueous printers’. In every 

case, having support through a 

friendly customer rep and one who 

understands the small-business uses 

for the printer is desirable. 

HP DesignJet Z6200 


Tel: 01993 899800 • info@therecycler.com • therecycler.com 

The production printers 

HP DesignJet Z6200 

Continuing the DesignJet legacy that 

HP started 26 years ago in 1991, the 

HP Z6200, introduced in 2010, is the 

highest-speed printer in its class 

with a photo production printer option. 

It rolls out photo-quality prints for 

everything from professional 

photographers to small-government 

offices using CAD, advertising prints 

and even design. The front medialoading 

printers are compatible with 

Apple, Windows and Linux. 

The 160 GB hard disk and 1024 

DRAM assures faster printing. It can 

print up to 2400 DPI at speeds of 

1,500 square feet or 140 square 

meters per hour. 

As for durability of prints, Wilhelm 

Imaging Research, Grinnell, Iowa, 

USA, shows 100-year archivability of 

prints on multiple media using eight 

HP Vivid Photo Inks in 775-milileter 

and smaller cartridges. The printer has 

chromatic red ink capability and has 

an extended colour gamut. Costs per 

OEM cartridge are in the hundreds of 

dollars, plus the printhead costs 

hundreds, too, so anyone using these 

printers will want to look at 

economising and optioning for print 

heads with bypass chips and bulk ink 

options. 

There is an embedded spectrophotometer 

(X-Rite) for making 

International Colour Consortium 

(ICC) profiles for most frequent 

configurations of printer and media. 

The automatic cutter works with every 

media except canvas. 

Showcased at Photokina in 

Cologne, Germany in early 2010, this 

printer was introduced in November of 

that year. It has kept its residual value 

through the past six years. Price now 

is about $8,000-$8500 (€6,717 to 

7,137 Euros) for the 42-inch (106.7 

cm.) model. That’s a little high for 

some small businesses, but the speed 

might offset the cost. If the 60-inch 

(152.4 cm.) model is desired, it 


“ 

Anyone using 

these printers will 

want to look at 

economising 

makes sense given the price for the 

used printer is about $9,000 (€7,556 

Euros). That is a remarkable price, 

given its initial price at almost 

$18,000 (€15,113 Euros) for the 60- 

inch and about $10,600(€9,000 

Euros) for the 42-inch. 

The printer’s weight is 551 pounds 

(260 kg.) for the 60-inch or 271 

pounds (123 kg.) for the 42-inch HP 

DesignJet Z6200. 

Canon Image PROGRAF Pro-4000 

This 44-inch (111.8 cm.) printer, 

introduced in 2016, has some 

features in terms of media handling 

that are truly unique and should 

attract large users of media. 

The second media roll can also be 

used as a take-up roller. Switching 

back and forth can be an automatic 

function, and the intelligence of the 

printer for this task is almost 

Canon image proGRAF Pro-4000 

“ 

unparalleled. A 320-gigabyte hard 

drive allows speedier printing. It is 

compatible with Windows and Apple. 

It weighs 267 pounds (121.1 

kilograms) 

The now-mandatory screen display 

on modern large-format printers is a 

touch screen on the Pro-4000, with 

status lights that change colour. Wi-Fi 

capability is included, but Ethernet 

ports are built in, as is a USB memory 

stick on the front of the printer for 

running by itself or with a tablet or 

remotely. A separate cutter ability can 

cut even canvas adroitly. 

It uses 12 inks with 700-milliliter or 

330-milliliter cartridges. A set costs 

hundreds and with printheads costing 

over $500 (€420 Euros) each, 

alternative inks and bulk-ink systems 

will be a desirable option. 

As for the spectrophotometer or 

chroma optimizer, Canon says, “The 

colour calibration function is designed 

to produce consistent colour 

reproduction. This new printer 

includes an upgraded, built-in colour 

densitometer that offers precise 

calibration and colour matching. 

Using a three-colour LED and newly 

developed condenser lens the sensor 

enables accurate recalibration of the 

59

Wide Format Column: A good, used printer brings Wide-Format in-house 

device, allowing you to maintain a 

low average printer-to-printer colour 

difference. The colour calibration is 

finished quickly after a few simple 

steps on the printer’s operation panel. 

A single colour calibration performed 

with one type of media can be applied 

to media in all printing modes.” 

The printer is only one year old, but 

already its price is about $4,000 

(€3,358 Euros), and it hovers around 

the same price as when introduced in 

2016. Still, it’s well below the $5,000 

(€4,198 Euros) many small 

businesses use as a guide for buying a 

Wide-Format printer, with many 

improved features over other printers 

for that price. 

Epson SureColour SC-P8000 

The Epson SureColour SC-P9000 is 

so close in price and features to the 

SC-P8000, we are briefly including it 

in our review of its brother printer. The 

P9000’s price at $4,000 (€3,358 

Euros) is within $600 (€509 Euros) 

of the 44-inch (111.8 cm.) SC-8000 

at $3,400(€2,855 Euros). 

However, the printer has some 

costly accessories standard in our 

other reviewed printers. Some are not 

and cost extra. An optional 320-GB 

hard drive (it has 256 MB RAM) is 

about $400(€336 Euros) and an 

“ 

The buzz in the 

market about Memjetlike 

single-pass 

technology will 

continue 

“ 

optional spectrophotometer is about 

$2,700 (€2,267 Euros). Some 

features, including printing up to 1.5- 

millimeter posterboard and about any 

other media, may offset the drawback 

of non-standard options. The printer 

also includes a cutter and a printer 

stand and fabric catch bin included. 

The SC-P8000 is Windows and 

MacOS compatible. The printers use 

nine UltraChrome inks. The SureColor 

SC-P9000 wide-format printer uses 

10 colors of Untrachrome HDX, which 

can also be used as colours for the 

P8000. The advanced black & white 

printing technology uses an algorithm 

with three-level black system to 

optimize quality That these printers 

have been quickly adopted by 

photographers is a testimony to the 

small, 1.5 picoleters-per-droplet 

technology and 2,880 by 1,440 DPI 

capability (in monochrome). 

The front control panel has a 2.7” 

colour LCD screen (7.1 cm.) for 

checking print status. Weight is 298 

pounds (135.2 kg.). 

Future trends in used Wide-Format 

The buzz in the market about Memjetlike 

single-pass technology will 

continue, as it is seeing more sales 

and an increase in print volume at this 

time. Latex continues to expand in 

versatility and use as another gainer, 

particularly in the aqueous-format 

area. 

In traditional Wide-Format, Printing 

Impressions, which does evaluations 

based on data, stated UV printing 

continues to grow and “LED-UV 

technology is spreading across all 

products, and is positioned to replace 

high-end solvents. Trends to watch 

include UV flex inks for vehicle wraps, 

gel ink and devices printing on wood, 

metal, glass and plastic. 

“Digital Wide-Format printing is an 

evolving and intricate sector,” the 

September 2017 Printing Impressions 

article said, “with continued 

developments in supported media, 

workflow, and productivity. From the 

low end to the high, there are wideformat 

printers out there to suit every 

PSP’s need. Key segments are seeing 

growth, while other, more aged 

technologies are in decline. On a 

whole, digital Wide-Format printing 

will continue to be a key sector in the 

printing industry for the foreseeable 

future, as it remains a stable market 

into 2021.” 

R 

Epson SureColor SC-P8000 

Editor’s Note: Neal McChristy is a 

freelance writer with over 30 years 

journalism experience in magazine, 

newspaper and web-based work. He has 

been contributing editor for a magazine 

column in the wide-format industry for 

seven years. He also has 20 years’ 

experience as writer, editor and editorial 

contributor in the printing and imaging 

area. He likes to correspond with 

readers and can be reached at 

freelance9@cox.net. 


PRODUCTS & TECHNOLOGY 

Search for The Recycler on Facebook for more news and industry coverage 

EUROPE IR Italiana, Cartridges, 

Remanufacturing 

IR Italiana 

Riprografia 

launched new 

products 

The Italian company announced 

new compatible ink-jet 

cartridges for use in Brother. 

The latest cartridges launched by 

IR Italiana Riprografia are 

compatible Graphic-jet inkjet 

cartridges for use in Brother MFC 

J5330DW (LC-3217) with a yield of 

550 pages in black and 550 pages 

in colour. 

Also launched were compatible 

Graphic-jet inkjet cartridges for 

use in Brother MFC J5330DW (LC- 

3219) with a yield of 3,000 pages 

in black and 1,500 pages in colour. 

The above-mentioned cartridges 

feature the “following 

advantages”, according to IR 

Italiana Riprografia: “OEM 

equivalent print quality”; “100 

percent compatibility with OEM 

toners”; “significant savings over 

[the] OEM” and “MSDS in 

compliance with REACH”. 

Additionally, the cartridges were 

produced “in a certificated 

environment” including the ISO 

9001:2008 quality management 

system certificate; the ISO 

14001:2004 environmental 

management system certificate; 

and the BS OHSAS 18001:2007 

occupational health and safety 

management system certificate. 

The “product performances of 

several items distributed” by IR 

follow the standards set by STMC 

and ISO 19752 and ISO 19798. 

For more information, please 

visit www.itrip.it. 

EUROPE Embatex, Turbon, Cartridges 

New releases from Embatex 

and Turbon 

The remanufacturers have unveiled a new range of remanufactured cartridges and drum units, 

for use in a variety of OEM devices. 

Embatex and Turbon have launched a wide range 

of remanufactured cartridges and drum units this 

month. 

Two new replacement monochrome cartridges 

have been released for use in Brother machines. 

The monochrome cartridge for use in the Brother 

HL-L6300 MA has a page yield of 8,000, while the 

monochrome cartridge for use in the Brother HL- 

L6300 MA HC has a capacity of 12,000. The 

remanufacturers also released a replacement 

drum unit for use in the Brother HL 1110 printer, 

which has a page yield of 10,000. 

Embatex and Turbon have also extended their 

HP range of products, releasing a monochrome 

cartridge compatible with the HP Laserjet Pro 

M12/M26 DK, which has a page yield of 2,000. 

Their HP-compatible contributions also include 

a full CMYK cartridge set to be used in HP Colour 

LJ Pro M252 machines, with the black cartridge 

having a capacity of 1,500 pages and the CMY 

cartridges offering a yield of 1,400 pages. 

Also announced was a specialised edible green 

Aster Holland has announced that a new selection 

of replacement toner cartridges is now available 

from its warehouse in the Netherlands which 

include replacement cartridges for use in the HP 

CF217, CF230, CF530 series and CF540 printer 

series. 

The CF217A replacement toner cartridge is 

compatible with HP LaserJet Pro M100 series, 

while the CF230A and CF230X replacement toner 

cartridges are compatible with HP LaserJet Pro 

M200 series. 

According to Aster’s announcement, “All the 

replacement toner cartridges are equipped with 

100 percent workable chips.” 

The replacement CF530A series is for use in HP 

Colour LaserJet Pro MFP M181fw, M180nw and 

M154nw, while the CF540 series is for use in HP 

LaserJet Pro MFP M281fdw, M254dw and M280nw. 

Also launched this month were replacement 

cartridges for HP CF214A/X. 

The replacement toner cartridges are for HP 

ink, designed for use in HP 56 Egg marking green; 

the ink is available in 21ml bottles. 

Further released remanufactured monochrome 

cartridges included cartridges for use in the 

Kyocera Ecosys P2040dn/dw, with a page yield of 

7,200, replacement monochrome cartridges for 

use in the Lexmark Optra X860/X862/X864 

machines, with a yield of 35,000 and replacement 

monochrome cartridges for use in the OKI 

B721dn/731dn, with a page yield of 18,000. 

For more information, visit www.turbon.de or 

www.emstar-net.com. 

EUROPE Aster, Cartridges 

Aster releases replacement 

toner cartridges 

The remanufacturer has unveiled a new range of replacement toner cartridges for use in a 

range of HP devices. 

CF214A/X, for use in the HP LaserJet Enterprise 

MFP M725 series, the HP LaserJet Enterprise 700 

printer and the HP M712 A3 monochrome laser 

printer series. 

The replacement CF214A cartridges come with 

yields of 10,000 pages and the replacement 

CF214X cartridges come with yields of 15,000 

pages. 

Both the CF214A and CF214X are available now 

from Aster’s Chinese factory. 

For more information, please visit 

www.goaster.com. 


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ASIA Zhono, Chips, Remanufacturing 

Zhono releases replacement chips 

The chip manufacturer has released a variety of replacement chips for use in different OEM applications. 

Zhono has unveiled a full colour 

(CKMY) set of replacement chips 

for use in the Epson LP- 

S520/620/M620F printer series, 

with the chip for the black 

cartridge offering a page yield of 

2,000 and the chips for the C, M 

and Y cartridges each offering a 

page yield of 1,400. 

A full colour set of replacement 

chips are also available for 

Sharp MX-C250/ C300P/C301W, 

with each chip offering a page 

yield of 6,000, as well as a replacement chip 

for the Sharp MX-M364N/365N/464N/465N/ 

564N/565N monochrome printer. This chip 

for the mono cartridge offers a page yield 

of 40,000. 

A full colour set of chips have been released 

for use in the Ricoh IPSIO SP C420/420e, all 

replacement chips for the cartridges offering a 

page yield of 15,000. 

In addition, Zhono has launched a full 

colour set of replacement chips for use in the 

Sindoh C430, with the chip for the black 

cartridge offering a page yield of 29,500, and 

the C, M and Y cartridges yielding 18,000 

pages each. 

Chips have also been released for the 

CKMY cartridges of the Toshiba e-studio 

2000AC/2500AC. The K cartridge offers a 

page yield of 38,400 pages and the chips for 

the C, M and Y cartridges have a page yield of 

33,600 pages. 

A full CMYK set of replacement chips 

are available for the Kyocera Taskalfa 

5052ci/6052ci, with the chips for the black 

cartridge having a page yield of 

30,000 and the chips for the CMY 

cartridges offering page yields of 

20,000 pages each. A replacement 

chip is also available for the 

monochrome Kyocera Mita Taskalfa 

4002i/5002i/6002i; the chips for the 

mono cartridge of this device has a 

page yield of 35,000 pages. 

Replacement chips have been 

released for the CKMY cartridges of 

the Kyocera TASKalfa 7052ci/ 

8052ci, with the chips for the black 

cartridge producing a page yield of 70,000 and 

the chips for the CMY cartridges having a page 

yield of 30,000 pages each. 

Finally, Zhono has launched replacement 

chips for the CMYK cartridges of the 

Kyocera ECOSYS6035/6535cdn 6035/6535ci, 

with the chips for the black cartridge 

having a page yield of 12,000 and the chips for 

the CMY cartridges having a page yield of 

10,000 pages each. 

For more information go to 

www.zhono.com. 


63


ASIA Gikar, Cartridges 

Gikar releases 

replacement 

CF217A with 

compatible chip 

The Chinese company’s “highly 

anticipated” cartridge is on sale 

after much demand. 

Gikar has unveiled its latest 

replacement toner cartridge, the 

CF217A with compatible chip. 

The release has been described by 

the Zhuhai-based company as “highly 

anticipated”, due to the long-term 

shortage of the chip. Gikar 

commented to The Recycler: “We 

glad to tell all of the customers that 

the compatible CF217A chip is tested 

ok and mass order supply is 

available.” 

The replacement CF217A cartridge 

is for use with the HP Laserjet Pro 

M102a, 102w printer, and the HP 

Laserjet pro MFP M130a,130nw, 

130fn, 130fw printer and according to 

Gikar “The page yield of this model is 

as same as OEM.” 

EUROPE Katun, Toner Cartridges 

Katun launch new 

colour toners 

The distributor made the 

announcement on LinkedIn. 

Katun EDC B.V. have announced the 

launch of a range of new products, 

including colour toners for the 

Kyocera Taskalfa 406ci-Series. 

The toners, under their Katun 

Performance brand, include the 

49354 (K), 49355 (C), 49356 (M) and 

49357 (Y). These are replacements 

for Kyocera’s 1T02R60NL0 (K), 

1T02R6CNL0 (C), 1T02R6BNL0 (M) 

and the 1T02R6ANL0 (Y). 

For more information visit 

www.katun.com. 


EUROPE M2, Toners, MPS 

M2 rolls out Dynamic Toner 

Management 

This new system has been designed to improve toner management by monitoring real time usage 

in order to provide true Just In Time (JIT) consumable delivery. 

M2 revealed that its customer service team have 

been devising this new system over the past few 

months in order to improve its service delivery 

standards for its customers. Its Proactive solution 

has been evolved to “improve toner management 

so it dynamically moves with you”, creating “a 

more robust system” that monitors customers’ 

real time usage of toner to ensure genuine Just In 

Time delivery. This system is a first in the 

automated toner replenishment (ATR) industry. 

Vikki Smith, Customer Experience & People 

Director at M2 commented: 

“Our M2 Intelligence platform has led the way 

in customer accessibility to information on their 

fleet and assets including proactive consumables. 

We constantly look at ways to improve our service 

to customers and this has seen the development 

of Dynamic Triggering Consumable Dispatch.” 

“Rather than setting the trigger level at a fixed 

percentage, we work out on a daily basis based on 

variable usage when we should dispatch. This 

means consumables arrive when they are really 

needed, making the whole service far more 

seamless, leading to a better customer 

experience.” 

In order to improve its Proactive service, M2 

“has made a fundamental change” to its 

monitoring and ordering of toner on an automatic 

basis, transitioning from a “static industry setting 

prompt” to a dynamic rules-based, customer 

usage-led trigger. 

NORTH AMERICA LMI, Cartridges, Remanufacturing 

LMI releases new range of 

remanufactured toner cartridges 

LMI Solutions announced a new range of remanufactured toner cartridges for use in Samsung 

and HP machines. 

The first product release was remanufactured 

Samsung MLTD208L toner cartridges for use in 

Samsung SCX-5635 FN and SCX-5835 FN printers. 

The cartridges come with page yields of 10,000. 

Also released were remanufactured HP LJ Pro 

CF279A-L toner cartridges for use in LaserJet Pro 

M12A, LaserJet Pro M12W, LaserJet Pro M26A and 

LaserJet Pro M26NW printers. These cartridges 

come with a page yield of 1,000. 

And finally LMI Solutions announced the 

release of remanufactured HP Colour LJ Pro 

CE264X toner cartridges for use in HP Colour 

LaserJet Pro CM4540. The remanufactured 

Gareth Monk, Customer Service Consumables 

Efficiency Manager, explained: 

“We’ve added more science to the process by 

implementing a dynamic trigger that intelligently 

interprets fluctuating device usage, previous toner 

deliveries and consumables yields.” 

“The system is no longer reliant on a ‘one size 

fits all’ static setting governed by the device and 

toner type to trigger replenishment on a just in 

time basis.” 

As M2 describes, it’s new dynamic system 

“reacts in real-time to customers’ current usage on 

an individual device and per toner basis (CYMK). 

It uses historic device information, such as 

previous order and delivery dates and how long 

previous toners lasted, rather than basing usage 

on static industry set yields.” 

Because the solution poles more than one 

metric (meter readings, toner levels, device status 

reports) it can provide “a robust trigger system” 

with “inbuilt resilience” – this means, according to 

M2, that “should one fail, another will pick up on 

a first past the post system.” The solution 

evaluates and adjusts each trigger on every 

automatic reading received from the device in line 

with customer usage. 

This new algorithm “has extended compatibility 

to mono devices that were not previously 

compatible with M2’s Proactive due to technical 

OEM constraints and also enables each colour 

(Cyan, Yellow, Magenta) to be individually read.” 

cartridge comes with a page yield of 17,000. 

For more information, please visit 

www.lmisolutions.com. 


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EUROPE CIG, Cartridges, Remanufacturing 

New products announced by CIG 

Clover Imaging Group (CIG) announced remanufactured toner cartridges for use in Lexmark 

C736 series and Lexmark X738 series. 


ASIA CET, Parts, Remanufacturing 

CET unveils new 

Kyocera 

compatible parts 

The company has announced the 

launch of new Kyocera compatible 

parts including an OPC drum and 

drum unit rebuild kit. 

Suitable for the SME environment, the A4 colour 

laser printers from the Lexmark C736 Series have 

a print speed of 33 ppm for mono and colour, 

and a maximum duty cycle of up to 85,000 pages 

a month. The maximum paper capacity is 4,300 

sheets. 

CIG’s newly launched remanufactured 

cartridges are a CMYK set for use in Lexmark 

C736 DN, Lexmark C736 DTN, Lexmark C736 N, 

Lexmark X736 DE, Lexmark X738 DE and 

Lexmark X738 DTE printers. 

The black cartridge comes with a page yield of 

Apex confirms replacement chips still work after OKI firmware update. 

The company announced in October, OKI had 

issued a firmware update on 18 October and 

immediately tested that their replacement chips 

still work. 

Apex released the statement “Apex has tested 

and verified in new firmware and found the 

products for OKI B432 series can worked 

normally.” 


12,000 at 5 percent coverage and the CMY 

cartridges come with a page yield of 10,000 at 5 

percent coverage. 

The product release stated: “CIG’s 

remanufactured colour cartridges are a perfect 

fit for these printers. They are remanufactured 

using only high quality and non-harmful 

components. Our collection programs are fully 

compliant with current environmental and waste 

regulations.” 

For more information, visit 

www.cloverimaging.eu. 

GLOBAL Apex, Chips, App 

Apex chips resist OKI firmware update 

As part of the latest update to the Apex 

Support 3.0 App, it is now possible to view all 

test results for firmware updates. According to 

Apex the chip test results will be updated every 

week. Simply log in, go to “Firmware Test 

Results” and look for the item you need – the 

verification results will be shown in 

chronological order. 

The new parts released by CET Group 

offer “OEM performance at a fraction 

of the cost”, and “have all been tested 

and evaluated in CET’s R&D Lab.” 

They also provide more “Cost per 

Copy” solutions. 

Launched was a Paper Pickup Roller, 

for use in the Kyocera TASKalfa 

4002/U5002i/G002i series and OPC 

Drum (10mm) Japan for use in the 

KM-1620/2020/2050 series. 

A Lower Sleeved Roller for use in 

the Kyocera ECOSYS P2235dn/2235dw, 

ECOSYS P2040dn/2040dw, ECOSYS 

M2135dn/2635dn, ECOSYS M2635dw/ 

2735dw, ECOSYS M2040dn/2540dn 

and ECOSYS M2540dw/2640idw series. 

A Drum Unit Rebuild Kit, which 

consists of 1 10mm OPC drum, 1 drum 

cleaning blade and 3 drum picker 

fingers, for use in the KM- 

1620/1650/2020/2050 series. 

The final launch were a drum 

cleaning blade for use in ECOSYS 

P2235dn/2235dw, ECOSYS P2040dn/ 

2040dw, ECOSYS M2135dn/2635dn, 

ECOSYS M2635dw/2735dw, ECOSYS 


2640idw and a fuser fixing film is for 

use in ECOSYS P2235dn/2235dw, 

ECOSYS P2040dn/2040dw, ECOSYS 


2735dw, ECOSYS M2040dn/2540dn, 

ECOSYS M2540dw/2640idw. 

For more information, visit 

www.cetgroupco.com. 

65



GLOBAL Paperless, App, Printing 

FLEETSHEET 

app eliminates 

paper printing 

This unique new app, launched 

on Google Play, has 

revolutionised Paperless 

Printing. 

FLEETSHEET is a “first-of-its-kind” 

app that eliminates paper printing 

by transferring documents 

between a computer and smart 

devices with a single click. The app 

(patent pending) is now available 

on Google Play and will be coming 

soon to iOS devices via the App 

Store. 

FLEETSHEET is the brainchild of 

Long Island entrepreneur and 

bookkeeper, Christine Reina Hoyt, 

and was developed in partnership 

with Binartech, a Polish innovation 

leader situated in Opole. The app 

allows the user to click ‘print’ on 

any PC and have their documents 

appear instantaneously on a tablet 

or smart phone. Devices simply 

need to be paired on the same Wi- 

Fi network. 

If users opt for an upgrade, they 

can make notes on a small screen 

with a stylus, then save and 

instantly share what they have 

done. 

The purpose of this new app was 

to bring a paper-free and virtual 

travelling office ever closer. 

“Working on dual monitors or 

split screens is annoying to many 

people,” said Hoyt. “Sometimes 

you just need to see things on 

paper’. But, it’s so wasteful – you 

can’t help but think of the 

environment. I figured there had to 

be a better way to compare 

documents or retrieve information 

than constantly printing everything 

out.” 

To find out more go to 

www.paperfreeprinting.com 

GLOBAL Sharp, Printer, MFP 

Sharp unveils new A3 entrylevel 

MFP 

The new MX-2630N ensures flexible ways of working and comes with the easy-to-use functions 

common to all of Sharp’s A3 colour devices. 

The MX-2630N “includes a range of intuitive and 

time-saving features as standard”. These include “a 

customisable user interface, accessed via a 7” 

touchscreen, and an integrated pull printing 

solution.” This unique offering from Sharp 

removes any need for a print server or other 

additional complicated set-up; in addition, users 

“are able to print securely from any networked 

MFP, rather than waiting for an occupied MFP to 

become available.” 

As well as “meeting all basic print, scan and copy 

needs”, the MX-2630N can be “easily integrated 

into existing workflows, including mobile and 

cloud applications”. Users can connect to popular 

public cloud services such as BOX, SharePoint and 

Microsoft Drive via the MFP. This allows 

information to be “securely shared and accessed 

anywhere, anytime.” 

Sharp’s new release also offers businesses a 

diverse range of optional features, including “a 

variety of advanced finishing solutions, Office 

Direct Print and Sharp’s Open System 

Architecture.” 

Rachel Dean, European Product Manager, 

comments “We know that technology needs to be 

simple, familiar, and able to connect with other 

devices in order to be used and to have real impact 

on a business’ productivity. By focusing on the 

EUROPE Aldi, 3D printer 

Aldi unveils 3D printer 

According to 3D Printing Industry, 

Aldi – which has over 10,000 stores 

in 18 countries – “may be better 

positioned than most” to make 

household 3D printing a 

widespread phenomenon. 

From 19 November 2017 the 

chain has been making its own 3D 

printer available to pre-order at a 

cost of £299 (€335.58). The printer 

uses software that “comes with easy 

access” to Myminifactory, a 3D 

printable object-sharing platform 

that “hosts more than 36,000 

guaranteed” 3D printables. 

Aldi’s new release comes in the 

wake of the chain’s 2016 testing of the 3D market, 

when an offer was made available through its 

features that make the biggest difference to 

businesses, our refreshed A3 colour line-up is 

proving a huge success and helping to create a 

better working environment for our customers 

across Europe”. 

The entry-level MX-2630N strengthens Sharp’s 

MX A3 colour series of devices, which now 

consists of 14 models “which are built around the 

needs of SMB workgroup environments.” The 

“simplified product lines, common user interface 

and operation, and common consumables” mean 

that Sharp’s MX series has benefits for office 

workers, business owners, IT managers, and 

channel partners. 

For more information, visit www.sharp.co.uk 

The global supermarket chain will be making its own 3D printer available to pre-order. 

Australian branches. It has 

now become “one of the 

first major global retailers 

to sell a branded customeroriented 

3D printer.” It is 

thought that “the 

technology will soon 

compete with other 

consumer devices like game 

consoles for Christmas.” 

Aldi’s 3D printer features 

includes a sturdy steel 

frame, a fully enclosed 

power supply built into the 

base, a new touchscreen 

LCD with intuitive menus 

and control, and a heated bed for improved 

filament adhesion. 


To advertise here 

Call: 01993 899800 

or email: info@therecycler.com 

marketplace 

ETIRA: Working for all 

remanufacturers and partners 

Meeting new clients and partners at our network meetings! 

A strong fight against clever chips, unfair patents, 

waste transport rules etc.! 

PR-work to tell the world about remanufactured cartridges 

and why they are good for both consumers and the 

environment! 

Promotion of top-quality remanufacturing 

(standardisation)! 

Join our business Code of Conduct, and 

sell more cartridges thanks to our logo! 

Meeting 60 top remanufacturers already 

member of ETIRA........... 

ABOUT ETIRA 

ETIRA is the European trade 

association for the inkjet and 

toner cartridge remanufacturing 

industry, and represents the 

interests of remanufacturers and 

suppliers, as well as compatibles 

manufacturers and more. 

Created in 2003, it is the 

recognised industry body for all 

topics affecting this industry. By 

joining ETIRA, you will be part of an 

association working on important 

topics like quality, standardisation, 

legal and regulatory issues, public 

relations, and member contact 

platforms. 

Membership fees are very 

reasonable and reflect your 

annual turnover, act today. 

ETIRA brings the remanufacturing Industry together. Be part of the family! 

Grieglaan 7 • 4837 CB Breda • The Netherlands 

Tel: + 31 6 414 614 63 • Fax: + 31 76 564 04 51 info@etira.org 

www.etira.org 


marketplace 

To advertise here 

Call: 01993 899800 

or email: info@therecycler.com 

THE RECYCLER • ISSUE 302 • JANUARY 2018 69

Get in touch with us about news or features at news@therecycler.com 

THE RECYCLER - ISSN 2045-2047 (Print) 

JANUARY 2018 EDITION 

302 PUBLISHED 

22 December 2017 

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ISSUE 303: FEBRUARY 2018 

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