Debtfree Magazine January 2018

South Africa’s debt counselling magazine 

CAN 

BITCOIN 

SOLVE 

YOUR DEBT 

PROBLEMS? 

January 2018 

www.debtfreedigi.co.za

Water, Steinhoff and Bitcoin. It 

seems that’s all anyone wants to 

talk about at the moment. That 

and how the holidays flew by and 

it feels like we never had a break 

at all. Perhaps those close to you 

have also been fixating on these 

topics and admittedly, this issue 

of the magazine we also caved 

and discuss them as well. They 

are well worth talking about for 

a variety of reasons. 

If you live in one of the many towns 

or cities across the country where 

even the wasteful are finally waking 

up to the possibility that the water 

shortage could inconvenience them 

on a day to day level then no doubt 

you have seen people heading home 

from the shops with litres and litres 

of water bottles. They are now being 

forced to adjust their behavior but it 

has taken a long time. And if you 

have been saving water all along, 

then: well done! 

When a consumer uses more money 

than they earn then they are often 

able to access credit to temporarily 

make up the difference. If they can 

later repay that debt then, no harm, 

no foul. But when a city is using more 

water than is falling out the sky… 

well, thus far none of the banks are 

trading in water. If they did, trading 

values would be sky rocketing. Kind 

of how Bitcoin and many other 

cryptocurrencies took off in the last 

half of 2017. 

For some who have come up with 

water saving innovations, then 

business has been booming. 

In many places you can’t get a 

borehole drilled without having to 

wait months and you can’t find any 

large storage tanks in the shops. 

Bottled water sales are sure going 

through the roof. This just goes to 

show that, there are opportunities 

for profit around us every day. 

Some wonder if Bitcoin and other 

cryptocurrencies could be their 

opportunity to find a way out of debt.

We discuss what all the hype is/was 

all about and how the technology 

works (we try to keep it simple). We 

also cover all the latest news like 

what is going on with the draft bill to 

amend the National Credit Act and 

what’s going on with Steinhoff. 

FROM 

THE 

E 

If you’ve lived through your own 

personal drought of access to credit 

slowly drying up then you are no 

doubt familiar with the sense of 

hopelessness that arises when you 

feel that things are beyond your 

power to change. People can stare 

at the clouds all they want but they 

can’t make them rain. You can 

stare at your late payment bills 

but wishing alone won’t solve your 

problems. Fortunately, unlike with 

the nationwide drought, debt review 

is already in place and has been 

helping hundreds of thousands of 

consumers. And unlike the drought, 

debt review is always designed with 

an end in sight. We hope that this 

year is a good one for you and that 

it takes you one step closer to the 

refreshing feeling of finally being 

debt free. 

D 

IT 

O 

RSDESK

SURE 

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BITCOIN AND 

CRYPTOCURRENCIES 

C 

O 

NTENTS 

NEWS 

BALANCE 

IN 2018 

AMENDING 

THE ACT 

SERVICE 

DIRECTORY 

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BITCOIN & 

CRYPTO- 

CURRENCIES 

If everyone agrees that seashells are valuable 

(or even Tulip flowers) then, they are. Everyone 

says they are and because we all agree that 

they are valuable well, you can trade them for 

other things and services because that item is 

in demand.

“ ” 

Hand over all the 

lupins you’ve got

BITCOIN & CRYPTOCURRENCIES 

In the past, most currencies like the Rand or Dollar where connected with 

gold. Gold is valuable. It is hard to find and is pretty and shiny. So, the 

small piece of paper you held in your hand (money) replaced the need to 

actually carry the gold around. Over time however, this has changed and 

now the piece of paper or even more so the ones and zeros reflected on a 

computer somewhere, are linked to a commonly perceived value system. 

We all agree it is valuable because…we all agree it is valuable. 

And as we all know, from things like diamonds, the rarer they are then the 

more valuable they seem to be. There are (or will be) 21 Million Bitcoin in 

total. This is important because if you can keep walking down to the beach 

and finding more and more seashells the overall value of an individual 

shell will drop (and if you figure out you can grow Tulips). 

One of the challenges with many currencies is that the notes wear out, 

so new ones have to be printed or the regulating body may just decide 

to go ahead and print a bunch more notes making each one already in 

existence worth less.


WHAT IS 

BITCOIN? 

Bitcoin is one of many different electronic currencies. You use it by 

downloading software and it can be traded for services and bought 

with real world money. Unlike normal currency, no one entity or 

single government controls this currency. 

Bitcoin is the brainchild of a mysterious creator (or creators) known as 

Satoshi Nakamoto (“ah...you say, “it was made by a computer smart 

Asian sounding person. Now it makes sense”- Don’t be racists - we don’t 

even know who this person or people are but…yes, the name engenders 

confidence doesn’t it?) 

The currency is created and managed by using a type of technology called 

Blockchain. The system reduces the chance of fraud and crosschecks itself 

continually. The original core code was only 3000 lines long. 

Imagine a system where all users, on all computers, have the overall ledger

of where all the money is, has been and where it has currently moved to. 

Even though the different user’s identity is hidden, the figures are known 

by all. Each time a single transaction is made it is added to the ledger and 

it contains a record of every single transaction that has ever been made 

before. 

By comparing all the information on all the computers the system can make 

sure that every computer agrees, and that any single computer which says 

something different is lying. This prevents fraud. In theory it is impossible 

to cheat. Each transaction has a private portion (between you and the 

buyer or seller) and a public portion which is known and checked by all to 

make sure it is legitimate. 

If you help check that the current transaction is legitimate and that all the 

information on the ledger is accurate, you get rewarded by the system. 

This is called mining (technically it is when you run and confirm the specific 

hash value of the nonce and other such techno jargon).

We appear in the following courts and act as a correspondent for Dc’s 

and their attorneys. 

ATLANTIS 

BELLVILLE 

GOODWOOD 

CALEDON 

CAPE TOWN 

WYNBERG 

CERES 

GRABOUW 

HOPEFILED 

KHAYELITSHA 

KUILSRIVER 

MALEMSBURY 

MITCHELLS PLAIN 

MOORREESBURG 

PAARL 

PIKETBERG 

ROBERTSON 

SIMON’S TOWN 

SOMERSET WEST 

STELLENBOSCH 

STRAND 

TULBAGH 

WELLINGTON 

WORCESTER 

Please contact adri@kempdebruyn.co.za to 

enquire about our fees. 

 

 

 

+27 (21) 200 5644 

adri@kempdubruyn.co.za 

21 Station Street, Paarl, 7646


IS BITCOIN 

MONEY? 

Now, you might think that the answer is simple, but smart Judges 

in Courts around the world have disagreed. Even many countries 

disagree. In some pretty pivotal cases in the US, it has been ruled that 

Bitcoin did not meet the standard of money and thus the accused 

in those cases walked away scot-free though accused of all sorts of 

financial misconduct. Subsequently, several states have had to make 

new laws to take cryptocurrencies into account.

Companies like Microsoft and Dell accept payment in Bitcoin and even 

universities (like Nicosia University on Cyprus – who were the first) accept 

student fee payments in Bitcoin and some other currencies. Countries like 

Japan (since April 2017) and the micro state of Liberland are leading the 

way in making Bitcoin legal tender (ie. You can’t refuse payment in it). 

On the other hand countries like Belgium, Switzerland and Finland see 

Bitcoin as a ‘commodity’ and not a currency and don’t even make you pay 

VAT on it. 

Some countries see Bitcoin as a threat to their sovereign currency and 

have banned its use like: Saudi Arabia, Bolivia, Ecuador, Bangladesh and 

Kyrgyzstan (Russia is not that fond of it either). 

In some countries you can use it but never exchange it for the state currency. 

It is how the oil producing countries must feel about electric cars. They 

have been in charge for hundreds of years and want things to stay how 

they are. This new technology threatens that and defies regulation.


BITCOIN 

AND CRIME 

Another concern is that it is almost impossible to know who is paying 

for what, criminals can use the currency to pay for all sorts of nasty 

stuff. 

Cryptocurrencies have been used to pay for all sorts of illegal things like 

assassinations, drugs, weapons, human trafficking and more. Crooks like 

to use these currencies since no one can see who they are, and what 

they are paying for. Some forms of cryptocurrency, which hide even more 

information about all users and transactions, are growing in popularity 

with criminals and it is said many have switched from Bitcoin to these 

newer currencies.


WHAT’S 

THE SNAG? 

Well, you know how you have been hearing that desalinating water 

is not too difficult but that it takes a lot of electricity? 

Something similar happens when every computer has access to the entire 

ledger and computers have to generate random strings of hash numbers 

and see if they match the transaction. It is said that one Bitcoin transaction 

takes 3994 times more energy to process than a credit card transaction.


WILL BITCOIN 

MAKE YOU RICH? 

Bitcoin mining and trading has certainly made many people rich. 

Especially those who bought low and sold high. For those who bought 

too early and went out and used some Bitcoin to buy two pizzas, 

they didn’t realize they were spending what would one day be worth 

millions of Rands for dinner (true story). 

The value of the currency swings up and down to some pretty frightening 

extremes and over very short time periods. During 2017 the value of many 

cryptocurrencies shot up by many hundreds of percent. 

Sadly, some desperate people borrowed lots of real world money to buy 

Bitcoin (and others) at the top of the curve (late in 2017) and when the 

value bubble burst in mid December the value plummeted. The expensive 

thing they had bought suddenly lost a huge part of its value (like buying 

Steinhoff or African Bank shares on the wrong day). This is not to say that 

the value won’t go up again, nothing is for certain.

Asking if buying Bitcoin will make you rich is like asking if trading on the 

stock market will make you rich. It is possible. Is it a good idea to go out 

and borrow lots of money from the bank and convert it into cryptocurrency? 

Who knows? Maybe talk to a broker, but be prepared for some pretty 

divergent answers. 

Today, not having debt is the new form of wealth. Taking steps to ensure 

that you don’t owe anyone anything can be hard. It can certainly appear 

harder than a chance to get rich quick but are definitely more reliable and 

consistent. 

The future of blockchain technology and the currencies which operate off 

it is unclear, other than to say they are probably here to stay (for a while).

STUCK 

USING 

ANCIENT 

TECHNOLOGY? 

Contact Maximus on 011 451 0041 | www.dcmax.co.za


WHAT IS 

BLOCKCHAIN 

Essentially Blockchain is a decentralized ledger of all transactions 

across a peer-to-peer network. Using this technology, participants 

can confirm transactions without the need for a central certifying 

authority. Potential application fund transfers, settling trades, voting 

etc.


PLEASE 

NOTE 

The process is quite 

technologically advanced 

and we are not techno 

wizards, so we have tried to 

simplify the process which 

may result in some slight 

oversimplifications. 

We also may only be able to 

tell part of the story as things 

are complicated so, some 

information presented may 

seem somewhat incomplete. 

Please feel to research the 

topic further yourself for a 

complete picture. 

We don’t know everything… 

just some things.


DID YOU 

KNOW... 

• The FBI own 1.5% of the worlds Bitcoin. 

• Chinese mining pools control +- 81% of Bitcoins network collective 

hashrate. 

• A man called James Howell once threw a hard drive against a wall and 

broke it. The hard drive contained Bitcoin worth 4 Million British Pounds 

at the time. 

• Refunds are not possible with Bitcoin. Someone once sent US$137 000 

worth instead of US$5. They never got it back. 

• There are over 1400 Bitcoin ATMS in 55 countries around the world. 

• Because Bitcoin mining is often done using the processing power 

of graphics cards, worldwide graphics cards prices have shot up in 

response to the demand during late 2017.

KIM 

ARMFIELD 

AND ASSOCIATES 

DEBT REVIEW | CREDIT LAW | LITIGATION 

CONTRACTS | FAMILY LAW | WILLS & ESTATES 

Tel: 021 949 1758 | 084 702 3760 

info@legalwc.co.za | www.capeattorney.co.za

NEWS 

ONE|SURE 

WORKSHOP 

For daily debt counselling news 

in 3 minutes or less visit www. 

debtfreedigi.co.za 

Insurance specialists ONE|SURE 

provide insurance products 

tailor made for consumers 

under debt review. 

On 22nd February 2018 they 

will be holding a one-day 

workshop in Gauteng. The 

workshop (which starts at 

11am) will cover topics such 

as last year’s big changes to 

NCA section 106, FAIS and how 

that impacts on DCs, Transfer 

to OMART and the ONE|SURE 

operations process. 

Included in the agenda will be 

a discussion of the 1web system 

and a look ahead at new 

products being developed by 

ONE|SURE and how they can 

assist consumers under debt 

review.

THE RAND 

DOING WELL 

HERMAN JOUBERT 

APPOINTED DC 

PARTNER CEO 

The Rand continues to benefit 

from a weaker US Dollar and 

has broken significant barriers 

in the last few weeks. 

American President Donald 

Trump surprised the world by 

saying that the US wouldn’t 

mind a slightly weaker Dollar 

and it seems everyone is taking 

him seriously for a change. 

The Rand broke through the 

R12/1 US$ barrier and has 

done well to stay there for some 

days. 

After many years of Mrs. 

Gesie van der Merwe leading 

Payment Distribution Agency, 

DC Partner as CEO, the role 

has now passed to the well 

known and much loved, Mr. 

Herman Joubert. 

Herman officially took on the 

position at the George based 

PDA, at the beginning of this 

year. 

Congratulations! 

This has had additional knockon 

benefits to South Africans by 

reducing the cost of fuel etc.

NATIONAL CREDIT 

ACT AMENDMENTS 

BILL 

IT’S LOOKING 

‘ROFF’ FOR 

STEINHOFF 

The Portfolio Committee on 

Trade & Industry has drafted a 

new Bill to amend the National 

Credit Act. The bill introduces 

a type of debt relief for very 

specific groups of people, 

and those who the Minister of 

Trade and Industry may identify 

from time to time in hard hit 

industries or areas. 

The Bill also introduces some 

changes in regard to debt 

review. Public hearings (at 

the end of January and start 

of February) and written 

submissions of comments 

have been arranged by the 

Committee, in an effort to 

engage with the industry and 

public. 

[more in this issue] 

Retail Empire Steinhoff has 

made brands such as Pep, 

Ackermans and Tekkie Town 

household names. Until 

recently, Steinhoff used to be a 

top 10 share on the JSE, then 

growing allegations of financial 

irregularities resurfaced, their 

CEO quit suddenly and the 

media began to warn of danger 

to investors. 

Steinhoff shares quickly 

dropped by R194 Billion or 

around 84%, throwing the 

market into disarray and hitting 

many people’s investments 

hard. It may have cost the 

Public Service Pension Fund 

as much as R12.5 Billion. As 

a result, the Public Servants 

Association (PSA) now want 

regulators to take criminal

action against former Steinhoff 

CEO, Markus Jooste after he 

“jumped ship” just before the 

company hit troubled waters. 

They even initiated legal action 

along with the PIC to try to 

recover a joint R17 Billion. 

Even though Steinhoff came up 

with an amazing R13.1 Billion 

over a single weekend to shore 

up loses and try build some 

market confidence, there is no 

light at the end of the tunnel 

as investigations are underway 

in both Europe and South 

Africa. The company’s former 

bosses have also been trying 

to desperately gather as much 

cash as they can, as fast as they 

can. 

Christo Wiese (who resigned 

in December) sold shares in 

Shoprite for about R4.2 Billion, 

as well as Aspen Pharmacare 

Holdings. Markus Jooste has 

sold shares, auctioned off race 

horses and is trying to sell one 

of his many local properties 

in the Cape (for around R15 

Million). 

Efforts are underway by the 

company to refinance loans 

and borrow even more funds 

to try right the ship.

NATIONAL DEBT 

COUNSELLING 

ASSOCIATION 

DEBT 

COUNSELLORS 

COLLECTIVE 

After a quiet build up, the 

National Debt Counselling 

Association has officially begun 

to make public announcements 

on behalf of its members. 

The new Debt Counsellors 

association, which is primarily 

for very large Debt Counselling 

firms, has weighed in on the 

proposed amendments to the 

National Credit Act. 

This is the first official public 

statement the new association 

has given. 

Providing DC’s with a voice on 

an industry level is vital if DC’s 

want to help drive the industry 

in a direction to benefit both 

consumers and DC’s. In the 

past many DC’s have turned 

to various Debt Counsellors 

associations for assistance in 

this regard. This saw the rise 

and fall of many associations 

over the years. 

Now a Facebook based group 

of Debt Counsellors, known as 

the Debt Counsellors Collective, 

are beginning to make waves. 

The small group has amassed 

numbers over the last 6 months 

but says outright that it is not 

an association but rather a 

collective of Debt Counsellors 

who wish to be heard on an 

industry level eg. CIF.

We offer back office services to Debt Counsellors including: 

17.1, 17.2, Capturing CoBs, sending your proposals and 

helping handle court or NCT applications. 

Our full call centre and payment division can help you 

reduce your overheads and cut staff expenses. 

Cell: 083 232 1908 | Tel: 086 722 7405 | Email: elmarie@dcoperations.co.za 

www.dcoperations.co.za

FINDING 

BALANCE 

IN 2018

FINDING 

BALANCE 


Did you feel overwhelmed by all your responsibilities in 2017? Were 

you desperate just to make it to the holidays? How can you avoid 

losing your balance, feeling rushed, burnt out and overly stressed 

this year? 

Most people feel overwhelmed these days by all the demands put on 

them by their home life and work responsibilities. Stress has become 

the new “norm”. In a 2015 survey on the topic, people from 8 different 

countries reported that they struggled to keep up with all the demands 

on them, both at home and at work. Respondents from USA reported 

working an average of 47 hours each week and 20% of all respondents 

said they work 60 hours or more a week.

Do you feel that if you are not working at the office, you are working at 

home? Are you feeling off balance and unhappy? 

As a result of this pressure, most of us try to take a break each year (like 

in December) but these days it seems like even when you are relaxing, 

there is just not enough time or that it feels rushed. This can leave you 

feeling like you need a holiday after your holiday! 

When you are regularly rushing from one task to the next, you can easily 

become stressed. Stressed employees (and employers) deliver poor 

quality work, and are more likely to argue with colleagues and lose 

sales. 

How can you avoid becoming overly 

stressed in 2018, and how can you 

find better balance this year? 

Let’s first talk about why we fall into the trap of trying to do too much, 

too quickly.

FINDING BALANCE IN 2018 

PUTTING “FOOD 

ON YOUR FAMILY” 

US President George W Bush once made a funny comment about 

“putting food on your family” (as opposed to “the table”, which is 

how that saying normally goes). This is one of the most common 

reasons why people lose balance. 

The desire to give our kids nice things, or maybe just a better life than we 

had, is strong for most parents. This can pressurize parents to work nonstop. 

A seven day work week is not uncommon in South Africa. Sadly, 

trying to keep your kids happy by giving them things may actually have the 

opposite effect. Some studies indicate that both parents and children who 

attach too much importance to money and material things, tend to be less 

satisfied with life and even less healthy than those who do not. 

In an effort to push their kids to great heights, some parents involve their 

children in too many different activities and leave their kids with little or no 

time to rest or time for themselves.


THINKING 

“MORE IS 

BETTER” 

Adverts tell us that we need all the latest gadgets. To get them, we 

probably need to work longer hours and focus more on work. 

In the past, SciFi writers thought that technology would result in less work 

and more relaxing. How wrong they were! As more technology has become 

available, people are now working harder to acquire it. We “need” the 

latest phone, tablet, gadget or device. Using an old model is not cool, and 

if 1 is good, then 2 is going to be better!


TRYING TO 

PLEASE OTHERS 

Come December, most people head home to see family and friends, 

but feel a lot of pressure to come back with arms full of gifts and 

goodies, there is an expectation. 

Family members can put pressure on us to provide money for all sorts 

of events all year long, rather than carrying their own weight. If a family 

member has debt problems, encourage them to talk to a Debt Counsellor. 

Don’t adopt other people’s debt. 

Co-workers might also make you feel bad if you do not keep pace with 

them and put in extra hours at work. Just because they don’t have a 

life doesn’t mean you can’t. Many employees report to being scared of 

displeasing their boss by leaving work ON time, or turning down overtime. 

There is also the pressure to “keep up with the Joneses”. We don’t 

want to be left behind or miss out on what others have.


OUR WORK 

DEFINES US 

Many people report that their self worth and value is attached to 

their job. 

What they do and how far up the corporate ladder they climb defines how 

they feel about themselves and what they think others think of them. Some 

feel that busy people are important people and so, they want to be busy.


STRIKING A 

BALANCE 

It is important to be a hard worker and be good at your job, but 

this needs to be done in balance so as to get the best from life. Here 

are some ways you can strike a reasonable balance in 2018.


DEFINE YOUR 

PERSONAL GOALS 

AND VALUES 

It is common for people to re-evaluate their lives at the end of one 

year and the start of the next. So, it might be time to figure out why 

YOU want to work, and what YOU want to get out of work. The 

obvious answer is money, right? Well, that’s what you need to figure 

out. 

Do you really want money or do you only want certain things that money 

can typically get you? If so, how much money do you really need? What 

do you think it means to be really successful and why do you feel that way? 

Take the time to figure it out. Many people are actually surprised by how 

little money they need to reach their real goals in life.


DON’T LET 

MARKETING PEOPLE 

DICTATE YOUR 

HAPPINESS 

If you find all you do is watch adverts and shop online or even stare 

at shopping catalogues, then it might be time to moderate this. 

What you put in front of your eyes all the time will eventually make you want 

it. Stare at Instagram pictures of island holidays every day and soon you 

too will be wanting to book a plane ticket to Bora Bora. Watch out! Even 

the people you hang around with can influence you. If they are shopping 

mad or fascinated with having the newest everything then, guess what? 

So will you. Take a piece of paper and write down a list of things you 

actually need. You will be surprised at the amount of things on the list that 

you already have, and how many things don’t make the list.

Sign Up Now To Use DReX 

http://www.consumerfriend.co.za/drex-registration/


YOU MIGHT BE ABLE 

TO WORK LESS 

If you have taken the previous steps, you will probably find that you 

don’t need as much money as you thought. This really helps you to 

keep work in its place. 

Have you ever been sick for a week or two and could not go into work? 

Isn’t it amazing how the office still managed to get on without you? You 

realize that much of your work (which you should do as well as you can) 

can honestly wait a day or two. All that overtime and constant rush is 

probably not necessary (especially, if your boss does not pay you for it). 

If the company wants more work done, they need to plan better, and hire 

more people or update your contract. Work hard when you are at work 

so you don’t feel bad when you leave at the end of the day. At one large 

Debt Counselling firm, all the staff know that one of the Debt Counsellors 

leaves around 3pm each day, to go fetch his kids and spend some time 

with them after school.


MAKE FAMILY 

A PRIORITY 

Sadly, many parents work long hours and a lot of over-time and 

never actually spend any time with the family they are trying to 

care for. They neglect their family’s emotional needs and end up 

becoming a stranger in their own home. 

Your home is meant to be a safe and fun place to be. But if you are never 

there, your spouse and kids will begin to resent you and no amount of 

material things will make up for it. You will send them a simple message: 

Work is more important than you. 

When you are with your family, be careful not to tune out by getting glued 

to social media or TV and neglect actually spending quality time together. 

Your kids will learn to imitate you and they will stop communicating. Try 

to eat at least one meal together, talking together. Research shows that 

families who do this have children who perform better at school and have 

higher levels of well being.


DEAL WITH 

YOUR DEBT 

Was 2017 a mad rushed year? Did you feel stressed out, all the 

time? Were you only worried about money and paying debts all 

year? 2018 does not have to be like that. 

If you are not in debt review but are concerned about your debt, then take 

debt-stress out of the equation by entering debt review. Put your debt in its 

proper place. If you are already in debt review, then all you need to do is 

make your monthly debt repayment. Stick to your budget so that you know 

you have enough available each month and also for those special annual 

expenses.


BALANCE 


A good example of balance is a tightrope walker. They need to be 

focused and relaxed in order to remain safe. So, focus on what you 

really need this year and you will see you don’t need to spend all 

your time fixated on work, to the detriment of everything else. If 

you work hard but know where to draw the line, you will be far less 

stressed. 

Don’t let other people influence you to provide for them or impress them. 

Figure out what is really important to you, and work towards that as a 

family. 

If you strike a balance between your financial needs and your personal 

goals you will be much happier. Happier people are more productive at 

their jobs, and enjoy better relationships with their families and friends. 

Make a conscious decision to keep work, recreation, family and finance 

in its proper place this year. 2018 can be a great year for you, once you 

figure out how to strike the right balance.

PRESS RELEASE 

FOR IMMEDIATE RELEASE – 25 January 2018 

PRESS RELEASE 

FOR IMMEDIATE RELEASE – 25 January 2018 

Mr. Herman Joubert appointed new Chief Executive Officer of DC Partner. 

Mr. Herman Joubert appointed new Chief Executive Officer of DC Partner. 

Payments distribution agency DC Partner has announced with excitement the appointment of Mr. Herman 

Joubert as their new Chief Executive Officer. He has assumed responsibilities on 1 January 2018 and succeeds 

Mrs. Gesie van der Merwe, who has stepped down after many years of valued service as head of the 

company. 

yments distribution agency DC Partner has announced with excitement the appointment of Mr. Herman 

ubert as their new Chief Executive Officer. He has assumed responsibilities on 1 January 2018 and succeeds 

rs. Gesie van der Merwe, who has stepped down after many years of valued service as head of the 

mpany. 

e Board of Directors, through succession planning and with comprehensive search and assessments 

rocesses, were pleased to have found the best individual to assume leadership of this dynamic and high 

nked position. 

The Board of Directors, through succession planning and with comprehensive search and assessments 

processes, were pleased to have found the best individual to assume leadership of this dynamic and high 

ranked position. 

erman Joubert has been part of the DC Partner team for 10 years and brings a stellar leadership reputation; 

wealth of customer, management and change management experience, and a passion for the debt and 

edit industry to DC Partner. During his career time at DC Partner in his previous role of General Manager he 

ccomplished noteworthy growth in the company and established firm relationships with the customers and 

dustry stakeholders throughout the market while being responsible for the daily management of DC Partner 

erations at the Head office in George. He has also been serving as chairperson of The PDA Agent 

ssociation of South-Africa (PDASA). 

Herman Joubert has been part of the DC Partner team for 10 years and brings a stellar leadership reputation; 

a wealth of customer, management and change management experience, and a passion for the debt and 

credit industry to DC Partner. During his career time at DC Partner in his previous role of General Manager he 

accomplished noteworthy growth in the company and established firm relationships with the customers and 

industry stakeholders throughout the market while being responsible for the daily management of DC Partner 

operations at the Head office in George. He has also been serving as chairperson of The PDA Agent 

Association of South-Africa (PDASA). 

erman Joubert – “If the nearly 9 years I have spent with DC Partner has taught me anything, it is that 

nsistency, transparency and honesty still remain the bedrock of what a business of this kind must be. 

r years, DC Partner has been at the forefront of this industry, not only serving as a PDA, but also taking on 

e responsibility to educate and assist consumers and the DC’s that so willingly serve their communities. 

ese basic principles are what has made us the successful company we are today. 

m not here to reinvent the wheel or drastically change what we have been doing so well for 10years. We 

wever have to adapt to the ever-changing economic environment and be very cognizant of the macro 

onomic factors that determine consumer behaviors in South – Africa.’’ 

y vision for our great company is to maintain the high level of standards we have always set ourselves and 

expand the brand of this business to DC’s who share the values of our company and want to serve the 

eople of South – Africa. 

Herman Joubert – “If the nearly 9 years I have spent with DC Partner has taught me anything, it is that 

consistency, transparency and honesty still remain the bedrock of what a business of this kind must be. 

For years, DC Partner has been at the forefront of this industry, not only serving as a PDA, but also taking on 

the responsibility to educate and assist consumers and the DC’s that so willingly serve their communities. 

These basic principles are what has made us the successful company we are today. 

DC Partner (Pty) Ltd ; 59 Victoria Street, George ; 044 873 4532 ; www.dcpartner.co.za 

O Box 10311, 6529 George, Western Cape ; Registration Number : 2008/018741/07 

1 

I am not here to reinvent the wheel or drastically change what we have been doing so well for 10years. We 

however have to adapt to the ever-changing economic environment and be very cognizant of the macro 

economic factors that determine consumer behaviors in South – Africa.’’ 

My vision for our great company is to maintain the high level of standards we have always set ourselves and 

to expand the brand of this business to DC’s who share the values of our company and want to serve the 

people of South – Africa. 

DC Partner is a Payment Distribution Agency in South Africa with the head office operations based in 

George in the beautiful Southern Cape. On 28 August 2008, DC Partner began distributing as a newly 

appointed Payment Distribution Agent and accredited by The National Credit Regulator. On 25 April 2016, 

DC Partner officially registered in terms of the National Credit Act as a payment distribution agency. IT was 

indeed a proud DC moment Partner in (Pty) the Ltd history ; 59 Victoria of the company. Street, George For ; years, 044 873 Herman 4532 ; www.dcpartner.co.za 

Joubert and the executive team 

have PO Box been 10311, lobbying 6529 George, to not only Western to be Cape a part ; Registration of the industry Number but : 2008/018741/07 

also recognized by the act. 

Mr. Herman Joubert is unique in his ability to translate vision and strategy into DC Partner, bringing together 

teams and people to drive results. He knows every DC Partner process, technology area and customer, and 

1 

will move the company forward with the momentum required to capitalize on the opportunities in the market. 

For additional information, please contact: 

Tel: 044-8734530 

Email: Marketing Manager - petro@dcpartner.co.za or Chief Executive Officer herman@dcpartner.co.za

All professionals have professional indemnity if the unforeseen 

happens. Do you as a professional Debt Counselor have 

professional indemnity as stipulated by the ethical code? 

contact us today for more information 

086 111 2882 

TELEPHONE 0861 112 882 FACSIMILE 086 605 9751 MOBILE 082 449 6856 EMAIL andre@in2insurance.co.za 

www.in2insurance.co.za 

MELIORLEAF WON’T 

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OR REPUDIATE A 

LEGITIMATE CLAIM 

Specialist insurance for people in debt 

review. Ask your debt counsellor. 

CALL US NOW 0861 635 467 

www.meliorleaf.co.za

DRAFT NCA AMENDMENT BILL 

AMENDING 

THE ACT 

The Portfolio Committee on Trade & Industry have been trying to get 

a draft Bill passed into law which will amend the National Credit 

Act. Over the past few months, different parties have submitted written 

comments on the draft bill, and at the end of January and beginning 

of February, public hearings at Parliament allowed interested parties 

to voice their thoughts on the draft Bill. 

One of the largest features of the proposed Bill is called ‘Debt Intervention’. 

It is an envisaged debt relief mechanism where certain types of consumers, 

who qualify, could ask the National Credit Regulator and National 

Consumer Tribunal to reduce debt repayments or pause payments on them 

for a period of 12 months. The NCT has the option to pause payments 

again for a further 12 months, if the consumer still does not have income 

or sufficient income to cover their debts. The Bill then goes even further to 

give the NCT the power to write off unsecured debt entirely (if all the debts 

add up to less than R50 000) if after two years, the person still has no 

means to repay any of their debt.

Though a lot of people are very interested in the prospect of some consumers 

not having to repay their debts, this is not the intention of the Bill. The 

idea is to get the NCR to help low income consumers who currently do 

not benefit from debt review due to the NCR set fee structures for the 

industry. Many of these consumers are not advertised to because of the 

low financial return for Debt Counsellors and the relatively large workload 

involved in helping them. The Portfolio Committee thinks that the NCR will 

be able to assist where thousands of registered Debt Counsellors and their 

companies have held back in the past. 

Concerns have been raised that the NCR, and by extension the NCT, does 

not realistically have even partial capacity for any such debt relief measures. 

Another aspect of the draft Bill would see every credit act entering debt 

review scrutinized for reckless credit and potentially hundreds of thousands 

of possible cases of reckless credit reported to the NCR and courts to 

investigate. Failing to report possible cases could see Debt Counsellors 

get into serious trouble and face fines or worse. There are concerns about 

the ability of credit providers to supply the needed documentation on 

every credit agreement entering debt review, and capacity at the NCR

to investigate. To protect themselves from problems, Debt Counsellors 

would have to flag almost every matter they look at and can’t get papers 

for in time. There is naturally also concern among credit providers over 

the possible fines and share price impact of thousands of investigations 

every year. 

Also of interest, are clauses in the Bill that will see business owners and 

the big bosses held accountable for the actions of their staff (that they are 

aware of). This could see Board members, CEOs and CFOs heading to 

jail for things that happen at branches and outlets among credit providers, 

credit bureaus, ADRAs, PDAs and Debt Counselling firms. 

After all the comments - written and oral - have been made, the Portfolio 

committee have to consider if they will amend or add any clauses (there are 

a lot of areas where the NCA urgently needs amendments that have been 

totally ignored in this Bill). Eventually the Bill will go before Parliament and 

various committees and even the President before it is potentially enacted.

Jothie Bechoo 

ATTORNEYS & DEBT 

COUNSELLOR 

Taking care of all your legal needs 

Specialising in Debt Review Applications 

for Debt Counsellors/Attorneys 

Our offices personally attends to debt 

review applications in the following 

courts: 

Durban 

Pinetown 

Chatsworth 

Verulam 

Ntuzuma 

We aim to have debt review orders 

granted at the first court appearance 

We avoid unnecessary adjournments 

Our fees are reasonable 

We have six years’ experience in Debt 

Review applications 

We assist clients in Rescission of Debt 

Review orders & administration orders 

Suite 7 Gladstone Court 

103 Smiso Nkwanyana [Goble] Road 

Morningside 

Durban 

Tel: 031 303 1004 

Mobile: 076 835 2810 

Email: jbechoo@jb-attorneys.co.za 

Also specializes in: 

Deceased Estates, Wills, Divorces, Ante Nuptial Contracts, Correspondent Attorney, Rescissions

DEBT REVIEW 

SCHOOL 

If you only paid some of your 

debt review payment in Dec or 

Jan then individual credit 

providers could begin new legal 

action against 

you. Some of your 

accounts might 

be taken out of 

debt review.

DON’T WORK WITH AN OUT 

DATED VERSION OF THE ACT 

UPDATED 

2017 

We are happy to announce that the Amended National Credit Act booklet 

is now available via our shop. 

Get the latest version for only R250.00 

ORDER NOW 

http://debtfreedigi.co.za/product/pocket-sized-national-credit-act-booklet/

Die Republiek van 

SKYT AFRICA 

Hallo al die Lesers, 

Vervelig gaan 2018 beslis nie wees nie en daar is baie eksterne 

faktore en rolspelers buite ons beheer wat of n positiewe of negatiewe 

impak op ons individuele koopkrag gaan hê, maar wat soos n paal 

bo die water uitstaan is dat aan die Regering se kant al lank gelede 

opgetree moes gewees het om fiskale vermorsing vas te vat om meer 

stabiliteit te verseker en beleggingsvertroue te vestig. Geleenthede het 

gekom en gegaan. Moenie dat die geleenthede jou verby gaan nie. 

By jou huis is jy die minister van jou finansies en dus die persoon wat 

verantwoordelik is vir die besluite wat geneem gaan word en uiteindelik ook 

verantwoordelik vir die impak wat dit vir die res van die jaar en moontlik 

vir die res van jou lewe gaan hê. Daar is drie belangrike besluite wat jy 

nou kan neem wat jou finansiële toekoms gaan bepaal. 

Eerstens kan jy besluit om negatief teenoor jou skuld situasie, jou krediteure 

en jou Skuldberader te staan. Dinge werk in elk geval nie so wat de hel,

almal se m**r, ek sal dreig, raas, baklei en stry met al wat leef en beef 

en ek sal oral op sosiale media en teenoor my vriende en enige iemand 

wat wil luister of nie, my lot bekla en die hele lot blameer vir my finansiële 

verknorsing. Glo dit of nie daar is baie sulke mense wat ongelukkig so 

dink en uit my ondervinding het hulle nog altyd aan die kortste end getrek. 

Jy kan voel jy het hier en daar n geveg gewen deur iemand aan die 

anderkant van die telefoon af te jak en hulle in geen twyfel gelaat van jou 

opinie nie maar die oorlog gaan jy beslis nie wen nie en die kanse dat 

jy jou bates gaan verloor is n werklike moontlikheid. Moet asseblief nie 

hierdie denkrigting volg nie. 

Tweedens kan jy besluit om passief teenoor die hele situasie te staan, ek 

doen wat ek kan en wat moet gebeur moet dan maar gebeur. Jy soek nie 

hulp of raad nie en indien dit aangebied word luister jy maar met n halwe 

oor want niks wat jy doen gaan die situasie verbeter nie. Dit is nie dat jy 

dinge gelate aanvaar nie maar die wil om n uitkoms te soek ontbreek. 

Gewoonlik wanneer dinge dan begin skeef loop dan tree negatiwiteit in 

met dieselfde gevolge soos vooraf genoem.

Derdens en laastens kan jy n proaktiewe en positiewe benadering volg en 

besluit om iets daadwerklik en opbouend te doen. Verstaan jou situasie 

en soos al telkemale in die verlede gesê is wees eerlik daaromtrent. Praat 

met kundiges en luister na hulle oplossings vir jou probleem en nee, n 

kundige is nie hierdie “besighede” op Facebook wat kitslenings aanbied 

nie, die wat adverteer dat geen ITC gedoen word of dat hulle jou ongeag 

van jou krediet telling (credit score) sal help, dit klink te goed om waar te 

wees en is! 

Positief beteken hoe vinnig kan jy uit die moeilik kom en wat kan jy doen 

om dit te bewerkstellig, Het jy n paar Rand spaar wat jy ekstra op my skuld 

kan betaal, hoeveel van jou jaarlikse verhoging of jou jaarlikse bonus wat jy 

in hierdie jaar gaan ontvang kan jy gebruik om jou skuldlas te verminder? 

Die spreekwoord van wat jy insit sal jy uitkry is so waar in hierdie geval. 

Help jou Skuldberader om ‘n jaarlikse assessering van jou inkomste en 

uitgawes te doen en wees proaktief om jou finansiële welvaart terug te kry. 

Groete en gaan julle goed! 

Christo Hattingh 

Kyk gerus my LinkedIn profile: 

https://www.linkedin.com/in/christo-hattingh-351a52130/ 

* Seriously please do let us know if you found this article to be 

funny/offensive/amusing/interesting feedback@debtfreedigi.co.za

South Africa’s 

leading Debt Counsellors 

Start getting out 

of debt today! 

www.creditmatters.co.za 

Call our national 

call centre on 

086 111 6197

PAYMENT DISTRIBUTION AGENCY 

What is the role of the Payment 

Distribution Agency? 

Over-indebted consumers pay their debt 

installments to their creditors, through an 

accredited PDA such as DC Partner on a 

monthly basis. 

DC Partner (PDA), distributes debt review 

funds securely to credit providers and keep 

track of the payments and balances on 

accounts through the debt management 

software program. 

The PDA provides monthly statements to the 

Debt Counsellor and consumer.

W H Y C H O O S E D C P A R T N E R A S P D A ? 

A client relationship officer is assigned for 

EACH Debt Counsellor – Single point of 

contact & communication! 

We assist to follow up on default clients, 

unpaid funds and unidentified deposits. 

National representation – Frequent face to 

face visits to your office by skilled, trained 

agents. 

Automated e-mails which can be sent directly 

from our system – 17.1, 17.2, proposals, 

cascades etc. 

Systematized client statements for each 

distribution sent as e-mail or sms. 

Daily Distributions on all clients. 

24 Hour access to our system (Including 

distribution data) from any PC, Cell Phone or 

tablet with internet access. 

Individual, dedicated business bank account 

for each debt counsellor. 

Multiple management review reports 

accessible directly to manage your debt review 

business and processes. 

NCPDA2 

R E G . 2 0 0 8 / 0 1 8 7 4 1 / 0 7 

HEAD OFFICE: 

59 VICTORIA STREET, GEORGE 

TEL: 044 873 4530 EMAIL: PDA@DCPARTNER.CO.ZA 

WWW.DCPARTNER.CO.ZA

PROFESSIONAL DEBT 

COUNSELLING ATTORNEYS 

TEL: 021 872 1968 

11 MARKET STREET, PAARL 

www.steyncoetzee.co.za

DEBT REVIEW 

SCHOOL 

If you did not pay your debt 

review payment in December 

or January then your Credit 

Providers have the right to 

begin new legal 

action against 

you. You will lose 

the protection of 

the debt review.

Debt Counsellors Collective 

Don’t need an association but 

want a voice at industry level? 

Estonia is set to launch its own 

Government backed crypto 

currency called Estcoin! 

info@moneyclinic.co.za 

www.bdcf.co.za 

www.newera.org.za 

Facebook page members can 

comment on the new poll about 

reckless credit 

www.allprodc.org

Visit our Facebook page and tell 

us about concerns you have over 

the Draft National Credit 

Amendment Bill 

https://www.facebook.com/BlackDebtCounsellorsForum/ 

www.bdcf.co.za 

Regional Meetings 

Free State 9 February 2018 

KZN 16 February 2018 

WCape 13 February 2018 

National Debt Counselling 

Association 

Check the website for upcoming 

regional meeting dates in other 

provinces. 

www.dcasa.co.za

DEBT COUNSELLING 

COMMUNITY SUPPORT 

CAN 

DEBT COUNSELLING 

YOU HELP? 

COMMUNITY SUPPORT 

During 2017 the Nedbank Debt Rehabilitation & Recoveries 

Department made an effort to gather canned non perishable goods. 

Each member of the team from management to the call centre, all 

chipped in by bringing a can of non perishable food to work. They 

did this for several months. From small beginnings the canned goods 

quickly began to stack up. 

Nedbank are proud supporters of the DCCS program and asked 

DCCS who would be best suited to receive a little extra help at the 

end of the year. DCCS asked several Debt Counsellor members if 

they knew of families who would appreciate the assistance and who 

it would help the most. 

Contact admin@dccsupport.co.za

NEDBANK CAN! 

Soon deserving families (who regularly pay their debt review 

payments every month) were identified and DCCS and Nedbank 

sprang into action. The canned goods were distributed to the various 

families. Going a step further Nedbank showed their care for loyal 

debt review clients by making a financial sponsorship towards the 

DCCS programme. Using these funds DCCS has now identified even 

more debt review consumers who can be helped. 

DCCS want to say a huge thank you to the staff at the Nedbank 

Debt Rehabilitation & Recoveries Department for their generosity 

towards consumers who are making a big effort to settle their debts 

responsibly. DCCS receive many messages of thanks from the families 

and their Debt Counsellors. 

Thank you Nedbank!

CLICK THE C 

SERVICE D 

DEBT COUNSELLORS 

SUPPORT 

SERVICES 

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FINANCIAL 

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DO YOU WANT TO LIST 

YOUR COMPANY? 

directory@debtfreedigi.co.za 

LEGAL 

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PAYMENT 

DISTRIBUTION 

AGENCIES 

CREDIT PROVIDER CONTACT 

DETAILS & ESCALATION PROCESS

DEBT COUNSELLORS 

GAUTENG 

KWAZULU- 

NATAL 

FREE STATE

LIMPOPO NORTH WEST EASTERN CAPE 

MPUMALANGA NORTHERN CAPE WESTERN CAPE

PENNY WISE 

Cathy Foster 

Debt Counsellor – NCRDC1977 

Penny Wise Debt Counselling 

Tel: (011) 679 1540 

Fax: 086 719 3378 

Mobile: 083 298 4467 

Email: cathy@pennywise.co.za 

www.pennywise.co.za 

Credit Matters 

South Africa’s Leading 

Debt Counsellors 

14th Floor, The Pinnacle 

Cnr Strand & Burg St 

Cape Town 

Tel: 086 111 6197 

Fax: 021 425 6292 

info@creditmatters.co.za 

GAUTENG 

Armani Debt Counselling 

Take the First Step 

to Financial Freedom 

Tania Dekker 

Tel: 011 849 3654 / 7659 

www.armanigroup.co.za 

Dynamix Debt Counselling TLC 

Alida Christie NCRDC2324 

Office 1, 34 Beefwoodstreet, 

Vanderbijlpark, 1911 

Tel: 079 520 4369 

Tel: 016 100 8020 

tlcdebt@mweb.co.za

0861 123 644 

Specialist Debt Management Centre 

Beverley Ludick, NCRDC948 

Pretoria 

Tel: 012 377-3557 

Email: obligco@gmail.com 

Email: dc@obligco.co.za 

www.obligco.co.za 

Creators In Financial Wellbeing 

NCRDC677 

You Are Not Alone 

We’ll handle your creditors so you 

don’t have to! 

1 Dingler Street, Rynfield, Benoni 

0861 10 11 00 

info@debtmend.co.za 

www.debtmend.co.za 

info@debtrescue.co.za 

NCRDC197 

Tel: 011 660 9970 

Fax: 086 540 5017 

KRUGERSDORP 

e-mail: nicky@nvdmdc.co.za 

www.nvdmdc.co.za 

All Debt Solutions 

Fast tracking your financial freedom 

Tel: 0861 255 3328 / 021-557 9981 

Email: info@allds.co.za 

www.alldebtsolutions.co.za 

https://www.facebook.com/ 

alldebtsolutions 

CCDC 

Consumer Care Is our Priority. 

Tel: 018 462 4263 / 073 624 6949 

Email: info@ccdc.co.za 

www.ccdc.co.za

DEBT NO MORE - NCRDC1973 

Christelle du Toit 

Tel: 016 423 6301 

Cell: 083 321 6731 

FAX: 086 219 3306 

Email: debtnomore@jjckruger.co.za 

www.jpawfin.co.za 

GAUTENG 

MV Business Empowerment 

9 River Road 

Morning Hill 

Bedfordview 

(next to Eastgate mall) 

Tel: 083 490 3339 

velaphi@infitech.co.za 

Suite 7 Gladstone Court 

103 Smiso Nkwanyana [Goble] Road 

Morningside 

Durban 

Tel: 031 303 1004 

Mobile: 076 835 2810 

Email: jbechoo@jb-attorneys.co.za

Get 

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¨ 

help today! 

016 423 3029 

082 812 5442 

info@resolutiondebt.co.za 

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012 772 2074 

076 289 1191 

info@lepingdebtcounsellors.co.za

0861 123 644 

National Debt Advisors 

Fighting For Consumer Justice 

Tel: 021 007 1688 

www.nationaldebtadvisors.co.za 


KWAZULU- 

NATAL 

Debt Review Specialists 

23 Coronation Road 

Mithanagar 

Tongaat 

4399 

Tel: 071 222 9481 

Tel: 032 944 3446 

admin@kmadebt.co.za 

www.kmadebt.co.za

DEBT FREE, STRESS FREE 

AND LIVE BETTER 

087 001 0867 

info@bmhdebtsolutions.co.za 

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Cape Town 

Tel: 086 111 6197 

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Tel: 021 007 1688 







Cape Town 

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FREE STATE 

0861 123 644 

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LIMPOPO 



Tel: 021 007 1688 







Cape Town 

Tel: 086 111 6197 

Fax: 021 425 6292 


Depopulating a generation of over 

indebted and populating a debt free 

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Office no 2, 5 A Schoeman Street, 

Polokwane 

Tel: 0152912731 

Tel: 0877028518 

Email: admaau66@gmail.com 

www.maaudebts.co.za 

SMS Salary Management Services 

Annerien de Jager 

Registered Debt Counsellor 

NCRDC0075 

015 307 2772 

info@smslimpopo.co.za 

0861 123 644 


MPUMALANGA 

GMC Debt Solutions 

52 Kerk Street 

Lydenburg 

Tel: 087 802 7054 

Tel: 087 151 1034 

www.gmcdebtsolutions.co.za 



Tel: 021 007 1688 


Romi Oliphant 

Debt Counselling 

Service 

013 650 0116 

rodcs4u@gmail.com 

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062 502 5987 






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Tel: 021 007 1688 







Cape Town 

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NORTH WEST 

Depopulating a generation of over 

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Office No. 6, Prime Pharm Building, 

36 Dr Nelson Mandela Drive 

Tel: 0186320053 

Tel: 0877026744 

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www.maaudebts.co.za 

0861 123 644 




Tel: 021 007 1688 







Cape Town 

Tel: 086 111 6197 

Fax: 021 425 6292 


NORTHERN CAPE 

0861 123 644 




Tel: 021 007 1688 







Cape Town 

Tel: 086 111 6197 

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EASTERN CAPE 

0861 123 644 


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WESTERN CAPE 

CONSOLIDEBT 

Heidie Knorr NCRDC209 

Paarl, Worcester, Wellington, Ceres, 

Piketberg, Clanwilliam, Vredendal 

Tel: 021 863 2754 / 082 380 4401 

consolidebt@vodamail.co.za 

Encouraging Freedom, Creating Wealth 

Etienne Pieterse NCRDC2210 

Tel. (021) 204-8001 

etienne@ffsdc.co.za 

www.financialfreedomsolutions.co.za

ISISEKO DEBT HELP 

Get Your Life back on track 

TEL: 087 230 0223 

FAX: 086 551 1649 

EMAIL: makanti@isiseko.co.za 

WEB: www.isiseko.co.za 

NCRDC1142 

No 2 Golden Isle Building 

281 Durban Road, Oakdale, 

Bellville, 7535 

Tel: 086 111 3749 

Email: help@zerodebt.co.za 

www.zerodebt.co.za 






Cape Town 

Tel: 086 111 6197 

Fax: 021 425 6292 


All Debt Solutions 

Fast tracking your financial freedom 

Tel: 0861 255 3328 / 021-557 9981 

Email: info@allds.co.za 

www.alldebtsolutions.co.za 

https://www.facebook.com/ 

alldebtsolutions 

“There is no dignity quite so 

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For your Convenience Our Range of 

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Jackie Coetzee 

079 317 8557 

022 713 2021 

documentswc@fusiondc.co.za

Credit Rescue 

Debt Review 

Debt Review Removal 

Administration Removal 

Garnishee Removal 

Contact 

James Scott 

0834525829 

Email: helderberg@credit-rescue.co.za 

Your Guide to Financial 

Wellness and Recovery 

0861 229 922 

info@debthero.co.za 

www.legalhero.co.za 

WESTERN CAPE 

CONSUMER DEBT SUPPORT 

Annienne Nel NCRDC2452 

Kairo’s House, 22 Fairfield 

Southstreet, Parow, 7550 

Office: 021 930 5791 

Cell: 082 641 2328 

Fax: 086 563 3264 

e-mail: info@debtcentre.co.za 

www.debtcentre.co.za

Take control 

of your finances... 

0861 123 644 


Marie Kruger 

NCRDC2039 

021 919 2271 

083 460 3689 

marie@helpmydebt.co.za 

www.helpmydebt.co.za 

RIGHT STEP TO A 

DEBT FREE LIFE. 

086 111 2274 

081 785 3724 

info@logicaldebtsolutions.co.za 

www.logicaldebtsolutions.co.za

SUPPORT SERVICES 

011 451 0041 

0860 072 768 

www.dcmax.co.za 

lana Van Herwaarde, 

DC Operation Centre (PTY) 

Tel: 0867227405 Email: 

info@dcoperations.co.za 

www.dcoperations.co.za 

DEBT 

086 126 6562 

debt@one.za.com 

www.one.za.com

COMING SOON 

TRAINING 

COMING SOON 

FINANCIAL PLANNING

LEGAL 

Liddles & Associates 

“It always seems impossible until it 

is done” N. Mandela 

(T) 021 930 5790 

(F) 0866070940 

(E) frontdesk@liddles.co.za 

www.liddles.co.za 

Steyn Coetzee Attorneys / 

Prokureurs 

Adri de Bruyn 

11 Market Street / Markstraat 11, 

Paarl, 7646 

Tel: 021 872 1968 

Fax: 021 872 2678 

adri@steyncoetzee.co.za 

RM Brown and Associates 



Cape Town 

Tel: 021 202 1111, f: 021 425 0875 

Email: roger@rmbrown.co.za

Your Debt Counselling Attorneys 

Johannesburg | Cape Town 

Kim Armfield 

Attorney & Family Law Mediator 

Address: Unit 1B, FinansHuis, 7 

Voortrekker Road, Bellville 

Tel: 021 949 1758 / 021 945 2526 

Office cell: 084 8588 284 

kim@legalwc.co.za 

Andre Van Zyl 

021 494 4862 

info@bassonvanzyl.com 

www.bassonvanzyl.com 

CREDIT 

BUREAUS 

Xpert Decision Systems (XDS) 

South African information bureau. 

Cape Town | Johannesburg 

+27 11 645 9100 

info@xds.co.za 

www.xds.co.za

PAYMENT DISTRIBUTION AGENCIES 

DC Partner 

044 873 4530 

Hyphen PDA 

011 303 0060 

NPDA 

0861 628 628

SYSTEM PROVIDERS 

Tel: 011 451 0041 

Tel: 0860 072 768 

www.maxpayments.co.za 

Debt Review Software 

Tel: 016 004 0031

CAPITEC CONTACT DETAILS 

Form 17’s 

Proposals 

Court documents 

General Queries 

Refund Requests / 

Cancellation of Debit Orders 

Complaints 

Insurance Certificates 

ccsforms17@capitecbank.co.za 

ccsproposals@capitecbank.co.za 

ccsdebtrevieworders@capitecbank.co.za 

ccsdebtreviewqueries@capitecbank.co.za 

ccsrefundrequests@capitecbank.co.za 

ComplaintManagement@capitecbank.co.za 

coming soon 

Sharecall Contact Number 086 066 7783 - Select Option 2 

ESCALATION PROCESS 

COMING SOON

Debt Review DepartmentEmail Address 

Turnaround Time 

Contact Details Standard Bank Debt Review 

Debt Review Call Center: 0861 111 525 or 0861 111 402 

Debt Review Documents*: 

DRApplications@standardbank.co.za 

Debt Review Service requests: debtreviewservices@standardbank.co.za 5 days 

Debt Review payment queries: DRPayments@standardbank.co.za 7 days 

Debt Review administrative requests**: DebtReviewAdmin@standardbank.co.za 5 days 

Debt Review complaints and escalations: debtreviewcomplaints@standardbank.co.za 5 days 

Reckless Lending Allegations 

recklesslendingallegations@standardbank.co.za 

*Debt Review documents: Form 17.1; Form 17.2; Proposals; Court Applications; Court Orders 

**Debt Review Admin related requests: debit order cancellations; statement requests ; refunds; paid up 

letters; account closure instructions; settlement balances; or outstanding balances 

Other Standard Bank areas 

Credit Card 086120 1000 

Diners Club 0113588400 / 0860346377 

Vehicle Asset Finance Recoveries 0861102347 

Vehicle Asset Finance Collections 0861102347 

Home Loans Pre Legal 0860102270 

Home Loans Customer Service 0860123001 

Standard Bank Insurance 0860123911 

Deceased Estates 0861001868

ABSA TASK SPECIFIC DEBT 

ABSA TASK SPECIFIC DEBT REVIEW ENTRY POINTS 

REVIEW ENTRY POINTS 

Form 17.1 

DRCOB@absa.co.za 

Debit Order Cancellations 

Debitordercancellations@absa.co.za 

Proposals 

DRProposals@absa.co.za 

Exits from Debt Review 

17.4@absa.co.za 

All Court Documents 

Courtapp@absa.co.za 

DC Switches 

DCTransfere@absa.co.za 

Termination Queries 

DRTerminations@absa.co.za 

Queries 

debtreviewqueries@absa.co.za 

Escalated Queries 

debtreviewmanager@absa.co.za 

Call Centre 

0861 222 272

First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Reg. No. 1929/001225/06.

DC Query Process DC Query Process 

www.nedbank.co.za

17.1, 17.2, Proposals, General 

correspondence: 

debtcounselling@africanbank.co.za 

To register for Legal Web Access: 

lwac@africanbank.co.za 

Reckless Lending investigations: 

RLA@africanbank.co.za 

ESCALATION PROCESS 

DETAILS COMING SOON

Telephone: 031 251 4151 

Fax: 031 251 4252 

GENERAL CONTACT DETAILS (FIRST POINT OF CALL)* 

17.1‘s, 17 .2’s, 17.3’s, Rejections and 17 .W’s, Change or 

Transfer of Debt Counsellor 

Proposals / Revised Proposals / Consents / 

Related Queries 

Notice of Service / Court Applications 

Updated Balances / Settlements / General Queries 

Section 86(10) Letters and All Related Queries 

applications@consumerfriend.co.za 

proposals@consumerfriend.co.za 

courts@consumerfriend.co.za 

customeraccounts@consumerfriend.co.za 

terminations@consumerfriend.co.za 

ESCALATION CONTACT DETAILS* 

Complaints / Service Delivery / Management 

17.1‘s, 17 .2’s, 17.3’s, Rejections and 17 .W’s, 

Change or Transfer of Debt Counsellor 

Proposals / Revised Proposals / Consents / 

Related Queries 

Notice of Service / Court Applications 

Updated Balances / Settlements / General Queries 

ryan@consumerfriend.co.za 

justin@consumerfriend.co.za 

charlene@consumerfriend.co.za 

charlene@consumerfriend.co.za 

roderick@consumerfriend.co.za 

diane@consumerfriend.co.za 

*Please do not CC multiple email addresses.

Debtfree Magazine January 2018

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