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2016-2017 Training and Management Catalog_Projections Consulting Inc

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7<br />

COURSE & DESCRIPTION<br />

HANDLING DIFFICULT PEOPLE<br />

The customers <strong>and</strong> suppliers you need to work with effectively may be outside your company or in the next<br />

office <strong>and</strong> you may not always see eye to eye. Even if you have strong interpersonal skills <strong>and</strong> common goals,<br />

conflict can happen. Make sure you know how find common ground, calm emotions <strong>and</strong> forge a productive<br />

path forward.<br />

INTERVIEWING SKILLS FOR MANAGERS<br />

This course teaches students the fundamentals of interviewing. Students examine the guidelines for interviewing<br />

c<strong>and</strong>idates, researching references, h<strong>and</strong>ling difficult c<strong>and</strong>idates, evaluating c<strong>and</strong>idates, choosing<br />

objectively, <strong>and</strong> appropriately following up with all interviewees. Course activities also cover underst<strong>and</strong>ing<br />

the laws regarding interviewing <strong>and</strong> selection‐equal employment opportunity, pregnancy discrimination, disabilities,<br />

<strong>and</strong> immigration status‐<strong>and</strong> functioning within their parameters.<br />

THE ART OF NEGOTIATING: HOW TO GET WHAT YOU WANT<br />

This course looks at all forms of negotiating, but emphasizes win‐win negotiating principles <strong>and</strong> strategies. It<br />

includes new concepts, tools, <strong>and</strong> guidance, reflecting recent advances in collaboration <strong>and</strong> cooperation <strong>and</strong><br />

new attitudes toward negotiation. Negotiation is thought of as a contest in which one side wins <strong>and</strong> the<br />

other side loses. The truth is that we negotiate every day with a view toward meeting our needs without antagonizing<br />

or defeating others. This kind of negotiating is known as win‐win or collaborative problem solving.<br />

PRACTICAL TIME MANAGEMENT<br />

Time, like any other resource, can be managed through a variety of techniques. This course leads you<br />

through an analysis of your time management problems <strong>and</strong> presents the principles <strong>and</strong> techniques you need<br />

to become master of your time rather than a slave to it.<br />

PROVEN PROBLEM SOLVING<br />

Learn a step‐by‐step approach that will enable you to analyze complex problems, make more objective decisions<br />

<strong>and</strong> anticipate potential future problems. You will return to work with a logical <strong>and</strong> usable critical thinking<br />

system that can be applied immediately either when working in a team, individually or with your customers.<br />

TECHNICAL WRITING IN THE CORPORATE WORLD<br />

Technical writing is an essential part of the corporate world, because technology in present day is complicated<br />

for the average individual. That is where the technical writer is a valuable asset, the skill set they have<br />

enables the consumer to use, <strong>and</strong> underst<strong>and</strong> the technology of the product.<br />

VIRTUAL TEAMING<br />

This course outlines the principles for using technology to maximize team productivity, working without time<br />

<strong>and</strong> place restrictions, developing good collaboration skills, building trust, <strong>and</strong> avoiding miscommunication.<br />

Virtual teams are not just an idea for the future, they are a reality in today's workplace. Students will learn<br />

how to foresee <strong>and</strong> overcome challenges associated with global <strong>and</strong> mobile team members, so that these<br />

teams can implement solutions that work effectively across geographic <strong>and</strong> cultural boundaries.<br />

INTERVIEWING SKILLS FOR APPLICANTS<br />

In today’s business world, competition for jobs has never been keener. Therefore, your ability to respond to<br />

this highly competitive environment starts with the interview. In this class, you will learn tools <strong>and</strong> techniques<br />

through case study reviews, h<strong>and</strong>s‐on exercises, <strong>and</strong> video examples how to prepare, respond, <strong>and</strong><br />

participate in the interview process. You will also learn how to ask <strong>and</strong> answer questions, <strong>and</strong> channel your<br />

nervous energy during the interview to present a great first impression of a truly polished professional.<br />

DURATION<br />

2 Days<br />

2 Days<br />

1 Day<br />

1 Day<br />

1 Day<br />

2 Days<br />

2 Days<br />

1 Day<br />

BUSINESS SKILLS<br />

training business professionals<br />

757.220.9699 ph | 866.834.7024 fax | www.<strong>Projections</strong><strong>Consulting</strong>.com

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