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Retail Platform Software for Windows User's Guide

2-2 Chapter 2: RPSW

2-2 Chapter 2: RPSW Installation Retail Platform Software Installation You can install the Retail Platform Software for Windows (RPSW) (D370–0924–0100) through any of the following ways: Install through the installation CD. Install through installers that you can download from the NCR website http://www.ncr.com/support. After obtaining the installers, you can then either use the installation packages on the terminals or upload the installers to the RSM SE Server or FitClient Server so that it can be downloaded and installed on the terminals. Refer to the “RSM File Distribution” chapter in the NCR Retail Systems Manager Software User’s Guide (B005– 0000–1518) for additional information on how to upload applications. Installation Versions The RPSW comes in two versions. Retail Platform Software for Windows.msi Retail Platform Software for Windows.exe The .exe version installs the Windows Installer package (ISScript.msi file) in addition to the RPSW. If you use the .msi version, you need to install the Windows Installer separately before installing the RPSW. The .msi version is only required for older versions of operating systems. Remote Installation Remote installs can be performed on .msi files, which mean that the application can be pushed from the server to the client without any action at the client terminal. The Install Parameters (for non–GUI installation) for the RPSW are listed in the Command line parameters for Retail Platform Software for Windows.doc file on the CD. Push installs using RSM can not be done until the RPSW LPIN (with RSM client software) is installed on the system terminal. Upgrades of RPSW can be installed remotely using RSM. Refer to the section on using Packages in the NCR Retail Systems Manager Software User’s Guide (B005–0000–1518) for additional information on using RSM to remotely upgrade the RPSW.

Chapter 2: RPSW Installation 2-3 OPOS Installation Prerequisite of the RPSW If you install the RPSW and install OPOS 2.2, then you are installing an older release version of OPOS over it; the install will let you because the “product name” has changed from OPOS to Retail Platform Software for Windows, and the old installation can not detect the newer release. The real problem comes if you then try to upgrade that older version you just installed back to the newer version. The install thinks the newer version is already there and does not upgrade. If you get into this situation, you have to uninstall both the older release and the newer release of OPOS, and then reinstall. Before installing the RPSW, you may need to install the Microsoft SNMP Service. Refer to the next section for more information. Microsoft SNMP Service If you use SNMP, ensure that you have installed the Microsoft SNMP Service before installing the RPSW. The RPSW installation does not ask any questions about the SNMP installation, but some Microsoft SNMP parameters are configured by the RPSW install for use with the RSM SNMP agent. With RPSW 2.3 or later, only the RSM SNMP agent is valid. The SNMP LPIN D370–0512–0100 cannot be used with RPSW 2.3 or later. Refer to the NCR Retail Systems Manager Software User’s Guide (B005–0000–1518) for additional information on setting up and using SNMP. Installing the Retail Platform Software for Windows To install the RPSW, follow these steps: 1. Browse for and double–click the installation file, which can be any of the following: Retail Platform Software for Windows.exe Retail Platform Software for Windows.msi Note: If you are installing from the Windows Installer (.msi), restart the system if prompted. If you are installing from the .exe file, the Windows Installer is installed, and then the Retail Platform Software for Windows (RPSW) package is installed. Note: If you are running on Windows 7 operating system, you must install the RPSW 4.0 install package through the Run as Administrator option. If you do not run the installation program as Administrator, the install will not recognize the terminal type and some necessary components of the RPSW software will not be installed properly.

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