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Retail Platform Software for Windows User's Guide

3-12 Chapter 3:

3-12 Chapter 3: Understanding the RSM LE Viewing Exported Event Logs The RSM application provides the functionality to view the events of an exported event log. To view the events of an exported event log, follow these steps: 1. On the Event Logs section of the RSM Console, select Open Log File. 2. The system displays the Open Log File window. Double–click Event Log Path.

Chapter 3: Understanding the RSM LE 3-13 3. The system displays the Event Log Path window. Browse for and select the event log file you want to view, and then select OK. 4. On the Open Log File window, double–click Event Log Type. The system displays the Event Log Type window. 5. Select the Event Log Type from the drop–down list, and then select OK. 6. Select OK in the Open Log File window. The RSM Event Viewer displays the events of the exported log file. Note: You can not view .evtx files exported from newer operating systems, such as Windows 7, on operating systems that do not support .evtx files. Viewing Event Details To view the details of each of the events displayed in the RSM Event Viewer, follow these steps: 1. On the Event Logs section of the RSM Console, double–click the event log type you want to view. 2. The system displays the RSM Event Viewer. Perform any of the following: Select the event from the RSM Event Viewer, and then select Details. Or Double–click the event from the RSM Event Viewer.

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