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Retail Platform Software for Windows User's Guide

3-30 Chapter 3:

3-30 Chapter 3: Understanding the RSM LE Alerting The Alerting section provides you the functionality to change the settings for the logs and tallies and configure the SNMP Agent. Log Event Types You must select the event types that will be logged to the Windows event log. All types that are not selected will not be written to the event log for any event source that uses RSM or Store Minder APIs to log events, but are still used for determining State of Health and critical events. If none of the event types are selected, the event filter is disabled and all event types are logged.

Chapter 3: Understanding the RSM LE 3-31 The log event types include: Error Warning Information Success Audit Failure Audit Tally Save Interval The Tally Save Interval is the frequency at which tally values are saved from memory to persistent storage. The default is 60 minutes. Refer to the “Tallies” section in this chapter for more information on tallies and how to trigger an immediate save of current tally values. RSM SNMP Configuration RSM provides SNMP support through RSM LE. Support is provided for SNMP traps only. The monitoring and thresholding is performed by RSM LE. These processes include the monitoring for state of health changes, critical events, and tallies that have exceeded a configured threshold. When these conditions occur, RSM LE has the ability to send an SNMP trap. An RSM license file with the SNMP feature licensed is required to use the SNMP feature. Note: The Microsoft SNMP Agent must be running to be able to use the RSM SNMP Agent. If RSM SNMP is not running as expected, you need to manually check whether certain settings in the Microsoft SNMP Service are successfully set. Refer to “Appendix A: Troubleshooting SNMP” for more information about these settings.

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