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6 days ago

CoachCultureSAMPLE

CONTENTS

CONTENTS ACKNOWLEDGMENTS.....................................................v INTRODUCTION.............................................................1 TURNOVER.....................................................................5 ENGAGEMENT..............................................................6 MOTIVATION.................................................................8 OVERWORKED AND DISCONNECTED...................9 EXPERTS ONLY............................................................11 FEAR: A LESSON FROM VOLKSWAGEN................13 A NEED FOR CONTROL............................................14 CURIOSITY & CULTURE............................................18 ARE YOU READY TO CREATE A COACHING CULTURE?.....................................................................21 PART I: THE WHAT........................................................25 CHAPTER 1: WHAT IS COACHING..........................27 PART II: THE WHY.........................................................49 CHAPTER 2: WHAT CAN COACHING DO FOR YOU.................................................................................51 CHAPTER 3: AN INTRO TO THE THREE MODALITIES OF COACHING..................................67 PART III: THE OPTIONS..............................................73 CHAPTER 4: EXTERNAL COACHING.....................75 CHAPTER 5: COACHING SKILLS FOR LEADERS.......................................................................89