1 month ago



SIZING & ENGRAVING SIZING Comfort-Fit Ring Sizers In an effort to eliminate returns and sizing errors, we have assembled a comfort-fit ring sizer to the exact specifications of our Comfort-Fit profile. Please use the Benchmark Comfort-Fit Ring Sizer when fitting your customers for our rings. Style #CFRINGSIZER14KYSP Cost: $15 Ring Stick How We Measure Straight Inside: Measure to the leading edge of the ring. Comfort-Fit: Measure to the middle of the ring. ENGRAVING Block Font Guidelines Benchmark can engrave any band 3mm or greater. Benchmark can only engrave up to 30 characters including spaces. Benchmark offers the following fonts for engraving: BLOCK and SCRIPT. Engraving may add 1-2 additional business days to process and complete your order. Engraved bands are only returnable with a $25 fee for all products. Script Font Benchmark cannot engrave a retailer’s name into the ring. All engraving orders placed by fax and email are subject to a $25 processing fee per each engraved ring. Engraving can be added to all qualifying orders while ordering online. In the event that an engraved ring is sent back for size exchange, a $25 re-processing fee for engraving will be applied. *NOTE: Engraving characters above are only shown as an example. The characters and size of characters may differ on the actual ring(s) depending on the style and finger size. 4

LIFETIME GUARANTEE BENCHMARK LIFETIME GUARANTEE In our most recent Consumer Survey, your customers ranked the Benchmark Lifetime Guarantee as the second-most important reason to buy from our collection. The first reason, of course, is the appearance of the ring. We are committed to improving your business. You will receive a certificate like the one pictured here with every Benchmark band you purchase. You may either register the band for your customer or pass the guarantee on to them to register. Benefits of the Lifetime Guarantee If the ring ever needs refinishing due to normal wear, Benchmark will repair or replace the ring free of charge. If the consumer’s finger size ever changes, Benchmark will resize or replace the ring free of charge. In the case that Benchmark has to add material to the ring, the consumer will only be charged for the difference in additional metal or stones needed to restore the piece. Guarantee Parameters All Benchmark rings must be registered within 30 days of purchase, or the Guarantee is null and void. Benchmark’s Lifetime Guarantee does not cover a ring that has been purchased in the incorrect finger size. Including if the finger size changes between purchase and delivery of ring. Benchmark must do the work on any size adjustment over 1⁄4 size in order to maintain your Lifetime Guarantee. Any third-party alterations to a band will automatically void the LTG. Chipped or missing stones are only covered by Benchmark during the first 60 days of actual wear. Any lost ring or damage, outside of normal wear and tear, will void the LTG. Rolling rings and Engagement rings are not supported by the Lifetime Guarantee. All bands can only be eligible for resizing after 60 days of actual wear and due to the true finger size change. Registering the Lifetime Guarantee There are two ways a Benchmark ring can be registered: 1. Your customer can register the rings through our consumer website. Log on to and select the “Register Your Ring” tab. 2. You, as a retailer, can register the ring for your customer through our website. Log on to and select the “Register Your Ring” tab. Benchmark suggests that you register the ring for your customers. When registering the ring, please be sure that you have the following pieces of information present: The consumer’s name Purchase price Benchmark style number Guarantee number located on this card 205.345.0555 5

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