AHG EXPO SHOWCASE passionate dependable At H&L inventory management is a passion We pride ourselves on our understanding of the hospitality industry Be assured that our reports are accurate and not “near enough” as some others may be You can always depend on us to support your business Call Us 1800 778 340 QHA REVIEW | 58 www.hlaustralia.com.au Australia – making all things POS, possible!
AHG EXPO SHOWCASE HOW EFFECTIVELY DOES YOUR POS TALK? Can your POS “talk” and what can it talk to? H&L Australia has maintained an overall approach to venues, allowing them to manage and recognise all aspects of their business including stock control, POS, workforce, bookings, and loyalty and marketing. All of our products are able to “talk” to each other, in that they are integrated or have an interface. This allows you as a venue owner to fully understand the ins and outs of your business, and determine what and how each component is contributing to your bottom line. SYSNET Our core H&L product is Sysnet, a hugely popular POS and inventory management software, that many hospitality staff are accustomed to or have had exposure. It has the most comprehensive stock management system, which handles ordering, receiving, and cost analysis, and works from the inside-out, integrating to a range of H&L products seamlessly. As all integrations are managed inhouse, there are no glitches or issues as other software may experience. WORKFORCE MANAGEMENT Workforce Management is a result of listening and responding to many years of feedback from the hospitality industry. It includes a range of tools and devices that allow venues to have an “upper hand” in reducing wage costs, while simultaneously complying to the complex conditions of the Modern Award System and Fair Work Act. Workforce Management allows you to forecast your revenue and set budgets based on actual sales, and when integrated with Sysnet allows actual wages and revenue to be monitored as the week unfolds. Managing wages in a system that integrates fully to your POS and payroll software empowers you to truly manage your business. BOOKBOOK BooKBooK is an advanced booking system that achieves what no other restaurant reservation application can. Its advanced integration with the H&L point of sale is what makes it unique — all bookings, correspondence, customer history, and table management will appear on the POS. BooKBooK saves time, with no need to allocate tables or organise running sheets, while seamlessly handling deposits. The comprehensive integration ensures that you will never miss a booking. ZEN GLOBAL Zen Global is able to handle your loyalty and marketing, gift cards, and live sales reporting. It is a platform which integrates with Sysnet to provide up to date sales and loyalty information over the cloud. Gift cards are able to be recharged and redeemed through the POS. It also consolidates live sales data from multiple sites to one database. Email and SMS marketing tools allow you to target customers based on their dining habits, membership data, and membership type. This ensures members are getting the most relevant information to them. All of which is possible due to the integration between H&L and Zen Global. HARDWARE Simply put, if you don’t have hardware, then you don’t have point of sale. Our webshop stocks many different state of the art hardware options and provides easy access to purchase these components at the click of a button. We are always on the forefront of new hardware technology, while simultaneously ensuring they are reliable, stable, and fit for purpose. If you are looking to improve profitability, a fully integrated POS that considers not only your current – but also future – needs is absolutely imperative. For more information on H&L’s product suite or to visit our online store, please look to www.hlaustralia.com.au. Feel free to contact CEO Burt Admiraal at email@example.com or 0418 550 005 for any questions. You can also contact our office on 1800 778 340 or firstname.lastname@example.org. QHA REVIEW | 59
q u e e n s l a n d h o T E L S a s
With Albert Hakfoort at the Redbric
DAMIAN STEELE QHA Industry Engageme