February 2018 FDR newsletter

1st Quarter 2018
Quarterly Laundry Report
FDR Services Begins Phase II of Hempstead Plant Renovation
As part of our efforts to consistently provide the most innovative laundry solutions to our customers, FDR
Services has started Phase II of our $10 million renovation project. We are excited to share that we are
starting the following series of upgrades and installations to better serve you:
Power Plant: FDR Services is installing three new parallel upright 150 HP boilers to reduce total plant
natural gas consumption by approximately 30%. Other power plant upgrades include the installation of a
new heat reclamation system, and an installation of our own well. We are also installing brand new
compressors and air dryers in the plant, using less natural gas and automating the balance of the
washroom. We will also incorporate the use of a code generator in Phase III.
Thermal Ironers: We are installing a completely new line of self-contained thermal ironers. We will also
be utilizing an ergonomic delivery system to all new feeders and folders with automatic traffic control to
ensure all flat goods automatically reach the pack out location.
Soil/Sort Rail System: Through the installation of a new soil/sort rail system, FDR Services will be able to
automatically deliver linen directly into tunnels, thus eliminating double-handling of soiled linen and
increasing efficiency.
Site Improvements and Logistics: In an effort to create efficiency, FDR Services is installing new docks for
both soil and clean linen.

Employee Appreciation:
FDR Sponsors Annual Holiday Plant Luncheons and Corporate Party
FDR values all the hard work and dedication their employees put into the company. Each and every employee at
FDR is a member of our family which is why throughout the month of December, the New York, North Carolina, and
Virginia plants all held holiday luncheons for plant employees. The parties were flowing with fun, food, and holiday
cheer!
FDR also hosted their annual holiday party for corporate employees at the Mill River Club in Oyster Bay, New York.
This year’s theme at the corporate holiday party was casino night, which provided employees with the opportunity
to learn how to play Craps, Black Jack, and Roulette. The party also included dinner, dessert, and raffle prizes.
Every year, the owners of FDR, Donald and Keith Luneburg, and Jesse McCormack, give speeches at each party to
recognize the achievements throughout the previous year. It unites everyone in the company to be able to get
together and celebrate their success. Our team works diligently to keep FDR at the forefront of the healthcare
laundry industry and we thank every one of our employees for their extra efforts in going above and beyond for our
customers.
Corporate Holiday Party
Virginia Holiday Luncheon
New York Holiday Luncheon
North Carolina Holiday Luncheon
Additional benefits include:
Maximum absorbency and
wicking technology that leaves
patients feeling comfortable
and dry.
Featured Product Story: Dermapads
At FDR, we take pride in providing our customers with superior products at the most
competitive pricing. That’s why with increased focus on patient care and financial strains, we
offer our clients reusable Dermapads as a cost-saving, friendly alternative to disposable
incontinence pads.
Implementing the use of Dermapads that are more absorbent, washable and durable can
reduce capital and storage costs.
Reducing costs by minimizing
the buildup of moisture to
support prevention of ulcers.
For more information about Dermapads and our other cost-effective linen solutions, contact us here.
2

Here at FDR, we pride ourselves in being HLAC-accredited in our Front Royal, VA and Greensboro, NC laundry
processing facilities. But what does this mean for our customers?
The Healthcare Laundry Accreditation Council (HLAC) accredits laundries that process
reusable textiles for healthcare facilities based on the highest, professionally
recognized standards for patient safety and infection prevention. Having an HLACaccreditation
means that we’ve raised the bar on patient safety, credibility, and
quality improvement and that our practices are the industry’s best and most current
available.
To receive accreditation by HLAC, a laundry processing facility must pass an HLAC
inspection of its facility, policies and procedures, and the entire textile laundering
process from start to finish. This includes the handling and transporting of soiled
healthcare linens, the in-plant laundering, and delivery back to the customer. A
routine inspection includes a physical walk-through of the entire plant and places
critical assessment on factors such as design, equipment, training, practices,
protocols, and observance of regulatory body requirements.
Being an HLAC-accredited laundry means that we share the same goals as our customers, with patient-safety
being our main focus. Patient safety and OSHA-required practices, including Bloodborne Pathogen Exposure
Control Standards, are paid special attention by HLAC-accredited laundry processing facilities. Most recently, a
Part III was added to the Standards which addresses the surgical pack assembly room and its activities. Our
operational process strictly adheres to the professionally recognized infection prevention and control policies.
Because patient safety and quality improvement go hand-in-hand, meeting and maintaining HLAC Accreditation
Standards means we commit to a new level of excellence in the way we process our laundry. The accreditation
process ensures our customers have quality assurance and monitoring processes in place to provide hygienically
clean linen every time. Some of our quality control factors are:
Who’s Washing Your Laundry?
The Importance of Using an HLAC-Accredited Laundry
“FDR is proud to announce that we recently received our HLAC re-certification at our Front Royal,
VA and Greensboro, NC plants.”
Textile specifications, maintenance and inventory.
Laundry facility design, ventilation and chemical management.
Contingency planning, back-up and protocols.
Equipment, preventive maintenance, and operations.
Personnel qualifications, hygiene and training.
Customer policy, contact and complaint procedure.
Universal precautions, handling, storage and transportation.
Customer satisfaction and providing our customers with the utmost care are our top priorities. To learn more
about the HLAC and their accreditation standards, please visit www.hlacnet.org.
Please Send Us Your Stories and Pictures
As our customer, you are considered a part of our extended family here at FDR. That’s why we are looking to share
good news about engagements, marriages, babies, awards, promotions, parties, volunteer activities, birthdays, and
more. If you have any exciting news or announcements you would like to see in our company newsletter, please
submit stories and pictures to cbarnett@fdrcorp.com.
Interested in advertising in our newsletter?
Email cbarnett@fdrservicescorp.com to find out pricing and
options.
3

About FDR Services
FDR Services provides a
wide range of products and
services specifically
designed for the healthcare
community. With more than
40 years of experience, our
customer-centric approach
has set us apart from other
healthcare laundry
specialists.
Our partners include
hospitals and clinics,
assisted living, rehabilitation
and extended care facilities,
and surgical and outpatient
centers. From healthcare
linen rental, to employee
uniforms to resident
clothing programs, FDR’s
experience in the industry is
second to none.
Our cutting-edge facilities
include state-of-the-art
washers and dryers, and
constant facility upgrades
help us turn around
products and rental services
more quickly and efficiently
than ever before. We
operate 24 hours a day, 7
days a week, 365 days a
year based on the needs of
the healthcare market we
serve.
Disposable vs. Reusable Cover Gowns:
Which is Saving You Money?
Cover gowns are a common necessity for any
healthcare facility with an OR. While both
disposable and reusable cover gowns are used in
the surgical field, a reusable cover gown is the most
cost-effective option.
Many of our customers have made the switch to our
reusable cover gown rental services and have
benefited from cost savings and sustainability.
Our customers’ OR staff members are in and out of
the operating room several times a day. Each time a
member of the staff walked out of the OR, he or she
was throwing away their disposable gown and
would have to replace it with a new one several
times a day.
Additional Benefits Include:
Cost Benefits of Using Reusable Cover Gowns vs. Disposables
Reusable Cost $0.65 - $0.85
Disposable Cost $1.05 - $1.20
Employee Comfort
Company Branding
Inventory Control
Professional Image
The choice is clear: Reusable cover gowns are the most cost-effective and
sustainable option. To learn more about our uniform rental programs and other
linen rental services we offer, please click here or call 1-800-337-0097.
Let’s Get Social!
We’re ready to connect with you!
We plan to share more about what’s going on at each of our plant locations
as well as important industry news and we’d love to connect with you. If you
are using any of the social platforms below, please follow, like, share, and
comment! With locations throughout the east coast, we want to make sure
you are in the loop and feel like a part of the FDR family!
Upcoming Events
Twitter: @FDRServices
March 5-8, 2018
American College of Health
Care Administrators (ACHCA)
48TH Annual Conference
Villa Roma Conference Center
356 Villa Roma Road
Callicoon, NY 12723
LinkedIn: https://www.linkedin.com/company/fdr-services-corp-
Facebook: https://www.facebook.com/FDR-Services-Corp-978291688934473/