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Half Times Fall 2017 yumpu

inside view | a trip to

inside view | a trip to memphis 34 HALF TIMES

a trip to memphis | inside view Memphis A Big, Small Town THE BLUES, BARBECUE AND BALMY SUMMER nights are what come to mind when people think of Memphis, Tenn. While known as the “Home of the Blues,” Memphis has a rich musical legacy that also includes gospel, jazz, rhythm and blues, rap and soul. Historic Beale Street rivals New Orleans’ Bourbon Street for musical entertainment. Sun Studios — home to singersongwriters including Elvis Presley, Johnny Cash and Jerry Lee Lewis before they were famous — is considered the birthplace of rock ’n’ roll. It’s no wonder Tennessee’s second-largest city is mentioned in more songs than any other city in the world. Nearly half of the cotton grown in the United States is marketed along Cotton Row on the Mississippi River. The city is also considered the hardwood capital of the world. So it’s no surprise that manufacturing and distribution are among our Memphis office’s biggest clients, as are the healthcare, nonprofit and services industries. Often called a “big, small town,” Memphis offers the amenities of urban life alongside plenty of personal connections. For example, “the accounting community is tight knit in Memphis,” said Robert Beck, division director for Robert Half Finance & Accounting. “Almost everywhere I go, I run into a candidate I’ve placed or a client I’ve helped. It’s one of the things I like about this city.” The Memphis office culture reflects the small-town feel of the city itself. “We’re like family,” said Accountemps division director Alanna Brooksbank, who’s been with Robert Half for 20 years. “We support each other and we work hard, but we don’t take ourselves too seriously.” CROSS-MARKETING BEYOND OFFICE WALLS A willingness to collaborate is evident in how often the divisions partner together. “OfficeTeam takes us on client visits because we can promote accounting and Salaried Professional Service (SPS) professionals, resulting in more job orders,” said Accountemps SPS staffing executive Alison Kirshner. OfficeTeam senior staffing manager Tara Langford added that they also partner with the East Memphis, Chattanooga, Knoxville and Nashville offices in Tennessee, as well as some of our offices in Arkansas and Alabama. Robert Half Management Resources landed some big projects this year by partnering with Protiviti. “One was a large, longterm implementation for a claims management company,” said client services director Odus Wiley, who used to be a client and consultant before joining Robert Half. Finding talent is the biggest challenge for the Memphis team, for which their strategies include increased activity, networking and more face time with clients. “Having the right personality for a job means more than it used to,” Alanna said. “We advise clients not to pass on someone because they fall short of the required skill set if we think they’re a good fit for the company.” Having a lot of tenure on the team gives them a leg up with clients and candidates. “People are more comfortable with consistency,” said Robert Half Technology division director Adam Robertson, who has been with us for 13 years. “Clients have said they appreciate working with recruiters they’ve worked with in the past.” HALF TIMES 35