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6 months ago

Look Inside Young Adult Road Map

3 Guiding Star Point

3 Guiding Star Point Three: Build Relationships LGBTQI2-S Some young adults who identify as Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, or 2-Spirited (LGBTQI2-S) face special challenges when they look for medical or behavioral health care. They may feel uncomfortable talking with certain providers about gender orientation or sexuality issues. Medical doctors and nurses may have little or no training about how to serve gender non-conforming patients. The issues get more complicated for underage teens who worry that a doctor might “out” them to family members. (In many cases, doctors and nurses keep this information confidential unless there is reason to suspect the patient will be harmed or will harm someone else. However, that is NOT always true. To be sure, ask: “Will the health information I give you be shared with my family?”) Look for providers who have experience with LGBTQI2-S clients. “I recommend connecting with local advocacy organizations,” says Jasmine Marshall, a young social worker in Chicago who is active in the LGBTQI2-S community. “Usually, the best treatment providers are the ones that the local community itself recommends.” Some helpful national resources include: National Youth Advocacy Coalition http:// nyacyouth.org and Gay, Lesbian and Straight Education Network https://www.glsen.org/ Both offer excellent blog and other information contributed by young adults. Another source of information about choosing providers for the transgender and intersex community is Rad Remedy Transgender Health Network (University of California) http://radremedy.org/resource/2526/ You are here: Guiding Star Point Three Review To find help with your concerns, you may need to talk with people in one or more systems. To find the right people, you will need to learn some of the language used in each system and how things typically get done. Every system has key words that people use to exchange important information and decide whether someone is eligible to get services. (You will find many of those key words and definitions in the Glossary section of this Guide.) 1. As the client, you are in a position of authority and have a right to be treated with respect. Sometimes you have to change the conversation about your role by speaking and behaving in ways that show you expect to be a full partner in decisions about your services. 2. Be prepared for appointments. Arrive on time. Explain your top three concerns or reasons for being there. Bring a written, numbered list of any questions you may have. Look directly at the provider when speaking or listening. Don’t text or view social media on your phone during this time. 3. Use the “Reflective Response.” This means repeating the basic points of what the provider said. It allows the provider to clear up any misunderstanding or add more information. 4. Keep in touch with providers between visits. Ask providers how they want to be contacted if something changes. Use patient portals if they are available. Communicate in writing whenever you can. When calling or sending a note to a provider about some change that affects your services, include your date of birth, full name, contact information, and the date of the event. 5. State clearly and calmly what you believe to be true. Use “I” statements such as “I think that….” and “I feel that….” Don’t raise your voice. If you aren’t satisfied, say so politely but firmly. Make suggestions. Ask for ideas. Speak your mind, even if your voice shakes. – Maggie Kuhn, Social Activist 42

Guiding Star Point four: Manage Information Keep good records. Track and report your progress so medical providers and others can understand how you are doing. Insist on clear explanations of any evaluations or reports that are used to make decisions about you. 43 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 0 0 0 1 1 0 1 0 1 1 0 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 1 0 1 1 0 1 0 1 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 0 0 1 0 1 1 1 1 0 0 1 1 0 1 0 0 0 1 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 0 0 1 1 0 1 0 0 1 1 0 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 1 0 1 0 1 1 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 0 1 1 1 0 1 1 0 1 1 0 1 1 0 1 0 0 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 1 0 1 1 0 1 0 1 1 0 1 0 1 1 1 1 0 1 1 0 1 0 1 1 1 0 0 1 0 1 1 0 1 1 1 1 0 0 0 1 0 0 1 0 1 1 0 1 0 0 1 1 0 1 0 0 0 1 0 1 0 0 0 1 1 1 0 0 0 1 0 1 1 0 1 0 0 0 1 1 0 1 1 0 1 0 0 I K N O W M Y I N F O