Views
6 months ago

Annual Performance Plan 508

Annual Performance Plan 508

LEADING THIS OBJECTIVE

LEADING THIS OBJECTIVE Rafael Diaz Chief Information Officer Office of the Chief Information Officer FY14 APG PROGRESS UPDATE The Department is underway in identifying obsolete applications and systems to be decommissioned in order to streamline HUD systems. HUD had reduced the number of IT systems to 201. Initial customer satisfaction survey results show positive results that we hope to build on in FY15. MAJOR MILESTONES 6/30/2015 Develop and implement an IT Human Capital Plan Develop comprehensive plan to guide the recruitment, training, and retention of IT specialists, along with a long-term approach to strategically supplement in-house expertise with skilled contracting services. 6/30/2015 Establish a consolidated IT infrastructure • Identify obsolete applications and create decommissioning schedule in order to streamline HUD systems. • Refine IT governance processes to ensure collaborative approach to IT infrastructure investment and maintenance. 6/30/2015 Develop and implement a data governance structure Through data governance working group, develop strong data governance structure. Identify single, authoritative source for all HUD data collected, as well as a data owner for each set of data and work to consolidate data into a single location with common data elements across multiple data sets. 6/30/2016 Operationalize Master Data Management (MDM) 6/30/2016 Complete Implementation of the IT Human Capital Plan 7/31/2016 Execute training strategy to close skills gap identified through the HUD Learn organizationwide skills assessment 9/1/2016 Increased percent of platforms standardized 136 Achieving Operational Excellence Management Challenges and Objectives

MEASURING OUR PROGRESS To track our progress towards this objective, HUD will monitor the following key performance indicators: Number of IT systems Total number of HUD IT systems FY12 Actual FY13 Actual FY14 Actual FY14 Target FY15 Target FY16 Target No Data 216 201 205 195 186 Cost of IT systems (in millions) Total cost of operating and maintaining HUD IT systems, excluding infrastructure FY12 Actual FY13 Actual FY14 Actual FY14 Target FY15 Target $97,948,771 $107,084,731 No Data 135 $101,730,494 136 5% reduction from FY14 FY16 Target 5% reduction from FY15 IT customer service satisfaction scores Conduct an annual survey of HUD staff on satisfaction with IT services provided. FY12 Actual FY13 Actual FY14 Actual FY14 Target FY15 Target No Data No Data 84% NA 137 87% FY16 Target 2% increase from FY15 135 OCIO’s Capital Planning branch is working to resolve audit findings from NFR-16 and implement a process that more accurately captures the cost and to validate the costs that have been previously provided. 136 Represents a 5 percent reduction from FY 2013 actual. 137 Survey launched in FY 2014. Achieving Operational Excellence Management Challenges and Objectives 137

Annual Performance Plan - Saps
Consolidated Plan for 2011-2015 and the Annual Action Plan for 2011
ANNUAL PERFORMANCE PLAN - Dedea
annual performance plan 2012 | 2013 - Independent Complaints ...
draft Annual Action Plan - Greenville
Annual Action Plan Program Year 2013 - Office of Temporary and ...
Consolidated Annual Performance and Evaluation Report
Annual Performance Plan - USPS.com
Annual Performance Plan 2012 - 2013 - Department of Labour
2012 - 2013 Annual Action Plan - City of Greenville
Consolidated Annual Performance and Evaluation Report Program ...
strategic plan and annual performance plan - Department of Tourism
Consolidated Annual Performance and Evaluation Report Program ...
Annual Performance Plan - USPS.com
Annual Performance Plan 2013/14 - Department of Education
AnnuAl PerformAnce PlAn for the South AfricAn Police ... - Saps
Annual Performance Plan 2011/2012 - Saps
Annual Performance Plan 2011 - Department of Labour
OHFA Annual Plan - Ohio Housing Finance Agency
Annual Action Plan Program Year 2012 - Division of Housing and ...
annual performance plan 2011-2012 - Independent Complaints ...
HomeGround Annual Report 2010/11 - HomeGround Services
Annual Performance Plan 2009-10 - Co-operative Governance and ...
ANNUAL
2012-LIHTC-Tenant-Data-Report-508
Annual Performance Plan 2013-2017 - National Treasury
Revisions to the Marine Safety Performance Plan and Annual ...
Annual Affordable Housing Targets Report for FY 2012
STRATEGIC PLAN - HUD
Annual Performance Plan 2012-2016 - National Treasury