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8 months ago

Showdown Displays

GENERAL INFORMATION HOW

GENERAL INFORMATION HOW TO ORDER __________________________________________________________________________________________________________________ WEB ORDERS – www.showdowndisplays.com Orders placed via our website will receive a 2% discount, and setup fees will be waived. Submit art at time of order placement for faster order processing. EMAIL ORDERS – sdorders@signzoneinc.com Orders may be emailed. PHONE ORDERS – 888-376-7469 Our Customer Care team is dedicated to helping you place an order. Please give us a call during our customer service hours: 7:00 a.m. to 5:30 p.m. Central, Monday through Friday FAX ORDERS – 763-746-1133 Faxed orders are accepted as original orders. Any written confirmation of a faxed order must be marked "CONFIRMATION OF FAX – DO NOT DUPLICATE" to avoid duplicate orders. HARDWARE-ONLY ORDERS Most hardware-only orders placed before 2:00 p.m. Central will ship the same day (subject to capacity and inventory levels). Customer Care will inform you of any shipment delays at the time of ordering. IMPRINTED PRODUCTS Refer to the product's production lead time. See the DEFINITIONS section for details. ALL ORDERS/APPROVALS RECEIVED AFTER NOON CENTRAL WILL BE PROCESSED ON THE NEXT BUSINESS DAY. OUR FACTORY IS NOT RESPONSIBLE FOR ANY OMITTED INFORMATION OR SERVER/ FAX MALFUNCTIONS THAT AFFECT RECEIPT OF THE ORDER. ORDERING DETAILS __________________________________________________________________________________________________________________ CREDIT/PAYMENT TERMS All orders must be prepaid until credit terms are established. We accept Visa, MasterCard, and American Express credit cards. All new customers are required to prepay their first order. Credit application is available on our website. www.showdowndisplays.com ORDER CHANGES & CANCELLATIONS No graphic or product manufacturing changes will be accepted after final proof approval. Customer is responsible for all labor and material costs incurred prior to cancellation and will be billed accordingly. SHIPPING __________________________________________________________________________________________________________________ MULTIPLE DROP-SHIP ADDRESSES OR SPLIT SHIPMENTS A $5.00(G) fee will be added for each additional address, plus all applicable shipping and handling. Contact Customer Care for the formal drop-ship address document to complete. Additional fees may apply depending on the request. SHIPPING Visit our website for shipping information and packing dimensions. All printed products ship F.O.B. Ramsey, MN 55303. Special shipping and pricing guidelines apply to oversized products to ensure product is delivered intact and on time. RETURN POLICY __________________________________________________________________________________________________________________ CLAIMS/RETURNS Any damages or discrepancies must be reported within five days of receipt of merchandise. We reserve the right to not honor any claims not reported within five days. Returns will not be accepted after 90 days and cannot be returned without prior authorization from our factory. Returns may be subject to a 15% restocking fee. Contact Customer Care for additional processing information about claims or returns. SUBSTITUTIONS Due to unavoidable style modifications and enhancements to the products within this catalog, we may need to substitute a product with a similar item of comparable cost and style. We reserve the right to withdraw any product offering without prior notification. DEFINITIONS __________________________________________________________________________________________________________________ SETUP FEE - $20.00(G) The setup fee represents all costs of preparing process-ready artwork for production, as well as email proofing and two years of archival storage. There is no setup fee when referencing a previous order within two years of order placement, for the same item using exact previous artwork. This setup fee will not be applied to orders placed via our website. PRODUCTION LEAD TIMES A production lead time is the amount of time it takes our factory to produce a finished product once final proof approval is received. Production lead times are listed for each product on their respective catalog pages and are subject to capacity and inventory levels. Your order will be scheduled within our production lead times or with rush service as requested to meet a required in-hands date. The factory reserves the right to adjust lead times. Customers will be contacted regarding affected orders. Production begins upon receipt of: • Complete purchase order • Payment/credit approval • Production-ready artwork • Final proof approval Your order will ship on or before the scheduled ship date via the freight method requested on the purchase order. QUICK SHIP – 24-HOUR OR 48-HOUR Completed purchase order, payment and productionready artwork must be received by 5:00 p.m. Central. Orders must be placed via our website. Established credit terms or credit card payment will be due at the time of order placement. Quick Ship item numbers must be used when placing orders for this program. Order drop ships from factory on the next business day (24-Hour Quick Ship) or within two business days (48-Hour Quick Ship) via UPS or FedEx only. • Proofs are not available; accuracy of the artwork is the customer's responsibility • Our factory will not be held responsible for any delays in the shipment due to discrepancies with the artwork and/or purchase order • Virtual samples and design services are not available • Quick Ship items cannot be combined with items that have regular lead times on any purchase order • Artwork setup fee is included in the price • Maximum quantity per order per day, indicated by end-column quantity • This program is subject to availability RUSH CHARGES/FEES For products not included in our Quick Ship program, rush service is available; this requires a prior approval by Customer Care. All documents received after 12:00 p.m. Central will be counted as received on the next business day. Same-day service is not available. Standard rush charges: Subtract one business day from product lead time = $75.00(G) Subtract two business days from product lead time = $125.00(G) WARRANTY All of our products are designed to be cost effective and durable. Unless otherwise stated on the product's catalog page, standard hardware warranty is a one-year parts and labor warranty, which warrants product against defects in material or workmanship. Warranties do not cover damage due to accidents, abuse, or normal wear and tear. Products found to be defective will be replaced or repaired at the discretion of our factory. TRADEMARKS By submitting artwork to our factory, the customer assumes full responsibility for its use. Our factory will not be held responsible for submitted artwork that violates applicable laws or restrictions. 190 www.showdowndisplays.com • asi 87188 • PPAI 254687 • SAGE 67383 • PPPC 20101202

FREE VIRTUAL SAMPLE SERVICES CREATIVE SERVICES Having a hard time visualizing your completed art or logo on our products? Try a virtual sample. Service Details: • We will apply a logo or completed artwork to a product image • Requests are processed within 1-2 business days • Free service is limited to three virtual samples maximum Restrictions: • Design and layout are not included • Virtual samples are not available for Quick Ship products or in-house orders • Virtual samples depict a rough representation of the product and should not be used for proofing Your completed art Virtual sample Your logo Virtual sample HIRE OUR DESIGNERS TO CREATE YOUR ARTWORK For an additional fee, you can connect with designers who specialize in creating artwork for our product line. The standard fee for this service is $60.00(G) for every 30 minutes of design time. Service Details: • Design and layout • Creation of production-ready art • Logo re-creation • Virtual sample requests exceeding three virtuals How to Get Started: • Email us your project details and contact information • You will receive your quote within one business day of your request • Creation of art will begin upon receipt of: • Approved design time quote • Purchase order including design time • Payment/credit approval • Projects extending beyond quoted design time due to customer revisions will require the purchase of additional design time (you will be contacted by Creative Services to make the change to your order) Go from ORDINARY... to WOW! Go from unusable... to production-ready! Bad Raster Art Good Vector Art Restrictions: • Design Services are not available for Quick Ship • Additional lead time is required for this service • Design services are only available for our product line Contact us: creativeservices@signzoneinc.com Creative Design Services Pricing Item # Description Price 290006 30 Minutes of Design Time 60.00 USD MSRP (G) We are proud to partner with Our corporate philosophy is to provide opportunity and security for all our employees. In recent years, we've extended this philosophy beyond our walls through our partnership with Common Hope. Through Common Hope, our employees now sponsor more than 90 children in Guatemala. We help these children acquire high-school-level education in a country where the average adult has received only 5.4 years of schooling. We've had several volunteer teams travel to Guatemala, where they've helped build homes and organize classroom activities. PLEASE VISIT WWW.COMMONHOPE.ORG AND JOIN US IN HELPING THE CHILDREN OF GUATAMALA. www.showdowndisplays.com • asi 87188 • PPAI 254687 • SAGE 67383 • PPPC 20101202 191

  • Page 1 and 2:

    ASI 87188 PPAI 254687 SAGE 67383 UP

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    eally NEED IT FAST? Sometimes regul

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    Best Seller PRODUCT INDEX • Ideal

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    = Best Sellers TABLE COVER COMPARIS

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    TABLE THROW FABRIC COLORS Black Blu

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    TABLE COVERS 8' 6' PREMIUM TABLE TH

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    UltraFit Round Item # Description 1

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    Suggested Uses: •• Career Fairs

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    TABLE COVERS 4' 5' 31.5" bar-height

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    Suggested Uses: •• Tailgating

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    TABLE COVERS 8' SATIN TABLE THROW A

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    Suggested Uses: •• Exhibits •

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    VALUE LITE THROW FABRIC COLORS Blac

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    GOOD BETTER BEST SPECIALTY = Best S

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    Suggested Uses: •• Airports •

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    RETRACTABLE BANNERS 48" 31.5" 33.5"

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    RETRACTABLE BANNERS Adjustable Grap

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    RETRACTABLE BANNERS Adjustable Grap

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    INVERSION HANGING RETRACTOR This re

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    Suggested Uses: •• Store Promot

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    Suggested Uses: •• Retail Promo

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    RETRACTABLE BANNERS 6' 8' 5' JUMBO

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    Suggested Uses: •• Sidewalk Sal

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    BASE-X BANNER DISPLAY This banner d

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    4.5' Stack with aluminum fabric ban

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    Suggested Uses: •• Retail Store

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    TAURUS BANNER DISPLAY This lightwei

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    BANNER DISPLAYS PULLDOWN HANGING BA

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    EUROFIT PRO HANGING BANNER This han

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    QUICK & EASY ONLINE BANNER ORDERING

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    TITAN 13 OZ. SMOOTH SCRIM VINYL BAN

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    ALUMINUM FABRIC BANNER Give your me

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    FABRIC BOULEVARD BANNERS High-quali

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    Suggested Uses: •• Marathons

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    BANNERS & FLAGS VALUE SAIL SIGN Val

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    Streamline Teardrop Sail Sign Singl

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    Premium Teardrop Sail Sign Single-S

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    SAIL SIGN MOTORIZED SPINNER BASE Th

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    24-HOUR QUICK SHIP PREMIUM SAIL SIG

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    TENT COMPARISON CHART = Best Seller

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    CHOOSE YOUR IMPRINT LOCATIONS Valan

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    CHOOSE YOUR IMPRINT LOCATIONS Valan

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    CHOOSE YOUR IMPRINT LOCATIONS Valan

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    CHOOSE YOUR IMPRINT LOCATIONS Valan

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    Suggested Uses: •• Street Festi

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    Quarter Tent Walls Item # Descripti

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    IMPRINT LOCATIONS Valance One impri

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    Suggested Uses: •• Outdoor Part

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    Suggested Uses: •• Job Fairs

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    appz® Customize your cooler to pro

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    Suggested Uses: •• Corporate Ev

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    PRIZE DROP GAME Crowds will line up

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    SIGNICADE DELUXE A-FRAME This A-fra

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    Suggested Uses: •• Coffee Shops

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    SIGNAGE 8' HORIZONTAL A-FRAME This

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    UPTOWN A-FRAME This A-frame present

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    SIGNAGE LOW PRO SIGN A sleek, low-p

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    Suggested Uses: •• Sidewalk Sig

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    WE'LL COVER ANYTHING! From bollards

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    Suggested Uses: •• Hair Salons

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    FRONT-LOAD SNAP FRAME Change out po

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    BUBBLE SIGN This versatile sign has

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    INDOOR SURFACE GRIP This temporary

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    CUSTOM SIZES, CREATIVE USES Whether

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    Suggested Uses: •• Gas Stations

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    Suggested Uses: • • Trade Baker

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    Suggested Uses: •• Point of Pur

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    Suggested Uses: •• Lobby Displa

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    Suggested Uses: •• Trade Shows

  • Page 139 and 140: MICRO GEOMETRIX GRAPHIC PANELS Grap
  • Page 141 and 142: SPLASH TABLETOP DISPLAY This displa
  • Page 143 and 144: EUROFIT MODULAR DISPLAY SYSTEM MORE
  • Page 145 and 146: 54"H EuroFit Straight Wall Item # D
  • Page 147 and 148: EuroFit Corner Item # Description 1
  • Page 149 and 150: EUROFIT DISPLAYS EuroFit Arch Plus
  • Page 151 and 152: EUROFIT DISPLAYS EUROFIT ACCESSORIE
  • Page 153 and 154: Suggested Uses: •• Media Backdr
  • Page 155 and 156: Suggested Uses: •• Hotel Lobbie
  • Page 157 and 158: GEOMETRIX AND DELUXE GEOMETRIX GRAP
  • Page 159 and 160: FLOOR DISPLAYS GeoMetrix Kit 337121
  • Page 161 and 162: Deluxe GeoMetrix Kit 342004 Item #
  • Page 163 and 164: Deluxe GeoMetrix Connector Kit 3420
  • Page 165 and 166: FLOOR DISPLAYS 20' straight is two
  • Page 167 and 168: Suggested Uses: •• Retail Signa
  • Page 169 and 170: 8' Curved Show 'N Rise Item # Descr
  • Page 171 and 172: 8' Curved ARISE Item # Description
  • Page 173 and 174: ULTIMATE LED LIGHT KITS Shine some
  • Page 175 and 176: QUAD POD MONITOR STAND This innovat
  • Page 177 and 178: DIRECTOR CHAIR FABRIC COLORS Black
  • Page 179 and 180: Suggested Uses: •• Meeting Spac
  • Page 181 and 182: Suggested Uses: •• Trade Shows
  • Page 183 and 184: PREMIUM CARRY CASES An upgrade to o
  • Page 185 and 186: Suggested Uses: •• Trade Shows
  • Page 187 and 188: Suggested Uses: •• Sports Games
  • Page 189: GRAPHIC & PRINT GUIDELINES FILE PRE
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