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III<br />
Index . Indice<br />
01<br />
Brand Profile . Profilo de la marque / VI<br />
Philosophy . Philosophie / VII<br />
02<br />
Product Line & Service . Produit et service / XI<br />
Target Market . Marché cible |CHRISELLE|/ XII<br />
Customer Profile . Profil client |CHRISELLE| / XIII<br />
Target Market . Marché cible |CHRISELLE BLACK | / XIV<br />
Customer Profile . Profil client |CHRISELLE BLACK| / XV<br />
03<br />
Collection . Collection |CHRISELLE BLACK| / XVIII<br />
05<br />
Quality Control . Contrôle de qualité / XXVIII<br />
Packaging . Emballage / XXIX<br />
Global Distribution . Distribution et livraison mondiale / XXX<br />
After Sales . Après vente / XXXI<br />
06<br />
Future Plan . Plan d’avenir / XXXIV<br />
07<br />
Point of Content . / Point de contenu XXXVI<br />
04<br />
Public Relations . Relation publique / XXIV<br />
Branded Marketing Materials . Matériel de marketing de marque / XXV
V<br />
<strong>BRAND</strong> <strong>PROFILE</strong><br />
01| PHILOSPHY
VI<br />
Brand profile . Profilo de la marque<br />
CHRISÉLLE, A Melbourne based international brand offering ranges of high-end event wear that<br />
across different occasions. The premium labels offer intricate architecture designs for event wear as<br />
well as selections of luxurious fashion separates.<br />
The face & creative mind behind CHRISÉLLE, Christine Chan. The Hong Kong-Born Australian<br />
Designer. She initially trained in Royal Melbourne Institute of Technology, before working with some of<br />
the iconic Australian labels.<br />
An indefinable talent that is recognized for her signature of transformed couture personality into a<br />
wearable art form. Her motivation to enable women to express themselves proudly, her dream to encourage<br />
a true expression of inner beauty & her passion to send a message through the uniqueness of each<br />
design. A vision of feminine desires that listen from hearts is unstoppable. Each collection follows by an<br />
unpredictable journey.
VII<br />
Philosphy . Philosophie<br />
Driven by her desire though merging classic couture silhouettes or technique elements with a<br />
sophisticated attitude she has created the timeless classic with glamorous sensibility and a distinctively<br />
feminine aesthetic.<br />
Her philosophy for the label, dedicated to delivering runway inspires styles into unprecedented<br />
assessable fashion items for the customer. Underlying Christine Chan’s work is a utilisation of<br />
architectural shapes and texture as well as an understanding of fabrications and its application.<br />
Through the designers’ love of luxurious fabrics, statement details & channelling those glamorous<br />
vibes, each sculptural piece inspired by the architectural silhouette of the body. Not compromising<br />
quality is the aim of the brand to deliver exceptional products to our consumer.
VIII<br />
PRODUCT & SERVICE<br />
02| CUSTOMER <strong>PROFILE</strong>
ATELIER<br />
X<br />
©CHRISELLEOFFICIAL LOGOS
XI<br />
Products Line & Service . Produit et service<br />
CHRISELLE is the core labels of the brand. It offers a range of event wear from formals,<br />
cocktail to black tie. Chriselle offers consumer to build their own inner beauty by building<br />
their wardrobe with timeless items.<br />
Chriselle black introduces a mix of fashion transformed event pieces from party wear to<br />
after five items. Black labels feature statement pieces with architectural silhouettes & innovative<br />
materials.<br />
Chriselle Atelier offers personalized made to measure couture service. Chriselle Atelier<br />
allows the customer to experience an ultimate experience from consultation, design, toile<br />
to final bespoke products.
XII<br />
Target Market . Marché cible<br />
The collection based on the contemporary aesthetic of mainline but offers more investment,<br />
luxury materials, classic pieces in sophisticated and flattering styles and architectural<br />
silhouettes.<br />
Pricing to be more luxury for mainline - Customer are willing to invest in a timeless piece.<br />
Price is higher than Chriselle black to distinguish from the younger consumer.<br />
Offer luxury brand experience online through web page layout but maintains exclusivity<br />
though promotion over social media. Selected styles to be available online through Chriselle web<br />
site.<br />
Limited edition items available in certain boutique and department stores to maintain the
XIII<br />
Customer Profile . Profil client<br />
Aged 25- 55+<br />
|Working Professional and potentially parents.|<br />
| Express her true inner beauty in her own styles. |<br />
|Purchase for investment pieces that are sophisticated.|<br />
|Spending reflects on lifestyles - purchase more in one transaction but less frequently.|
XIV<br />
Target Market . Marché cible<br />
Contemporary fashion built, spellbinding cuts and more trend-driven fashion with edgier<br />
styles and play with innovative materials.<br />
Lower Starting pricing point target new luxury consumer with entry-level prices. Pricing does<br />
not reach as high as Chriselle.<br />
Promotional efforts to be based on acquiring consumers and starting new loyal relationships.<br />
Engaged with the customer through different social media platform.<br />
Entire collection available online and promotion to expand over social media to raise brand<br />
recall in the market segment.
XV<br />
Customer Profile . Profil client<br />
Aged 16- 25<br />
|Studying or starting a career.|<br />
| Early adopters of trends. |<br />
|Purchase statement luxury pieces to mix with lower price level clothing. |<br />
|Has fewer finical outgoings - less sensitive to price when they have the money. |
XVII<br />
03| COLLECTION<br />
ÍPSA LUNA
‘<br />
XVIII<br />
IPSA<br />
LUNA
Collection . Collection<br />
Marking the launch of ÍPSA LUNA, the first of many to come. Tones inspired by the<br />
milky way after the blue moon eclipse. She has a galaxy in her eyes, a universe in her<br />
mind.<br />
In amongst the looks, ball gowns, cocktail dress, fashion separates & ethereal slip dress sailed<br />
by airy materials, timeless guipure lace, quality bonded crêpe, metallic lurex mesh flows with<br />
bustle & cover button details, daring foil jacquard and a fine touch of intricate trims.<br />
Step into our spellbinding world of once unreachable fashion and finally make that dream of<br />
having couture gowns as part of your wardrobe come true. She is all about the effortless, faithful<br />
and ethereal look.
XX<br />
HEAVEN GATE GOWN<br />
TILL THE END GOWN<br />
PERFECT STRANGER DRESS<br />
“ IPSA LUNA 18 ”
XXI<br />
FADE INTO YOU MIDI DRESS<br />
HEART TO HEART LACE BALL GOWN<br />
THE BETTER HALF LONG SLEEV EDRESS<br />
“ IPSA LUNA 18 ”
XXII<br />
PUBLIC RELATIONS<br />
04| <strong>BRAND</strong>ED MARKETING MATERIALS
XXIV<br />
Public Relations . Relation publique<br />
Social Media | A wide range of social media platforms to interact with customer and voice<br />
the value of the brand. The Brand will share the latest collection, media edits and celebrities<br />
or blogger photographed wearing Chriselle products on soical media platform such as<br />
Instagram, Facebook, Snapchat, Weibo and Pinterest. This enables a wide audience to personally<br />
engage with the brand and keep up to date with the latest trends and who to follow and aspire<br />
to.<br />
Direct Marketing | Informing customer of the latest collections and upcoming events by newsletter.<br />
This allows Chriselle to remain exclusive by only targeting existing and potential customer<br />
which sign up for the database. Chriselle is able to collate information on the customers<br />
buying, enabling Chriselle to use more personalised marketing communication.
XXV<br />
Branded Marketing Materials . Matériel de marketing de marque<br />
Chriselle creates marketing materials for our clients to support their sales, to send to VIP<br />
customers or small gifts at fashion events. Branded marketing materials remain as relevant<br />
as ever in helping promote the labels and generate leads. We like to add the extra touch that can<br />
add quality to the brand beyond the sea of digital marketing. Small items that can be used in<br />
a daily life like an exclusive monogram silk scarf or an embossed luggage tag. It makes a great<br />
impact on the potential and existing customer.
XXVII<br />
QUALITY CONTROL . PACKAGING<br />
05| GLOBAL DISTRIBUTION . AFTER SALES
XXVIII<br />
Quality Control . Contrôle de qualité<br />
To ensure the quality, desired finishing, construction and fits meet the high industry standard.<br />
Strick production procedure is in place from first samples to shipment samples. We<br />
evaluate the capacity and capability of suppliers and manufacturers.<br />
We have strong communication with our factories. All the supplier and factories are required<br />
to address any issues in the first place with our quality assurance. Common production issues<br />
are fabric availability or colour variation. The production team and the factories will work<br />
together to come up with a solution. We will then communicate with our buyers or clients if<br />
amendments or changes are accepted. We ensure each garment is high quality when it delivers<br />
to our wholesale clients and retails consumer.<br />
Great garment fit has always the priority for Christine to produce her products. The extensive<br />
garment fitting experience that she has allowed CHRISELLE to provide excellent and consistent<br />
fit for the garments. Her design has been well known to have great fits and high quality.
XXIX<br />
Packaging . Emballage<br />
She loves to deliver exceptional products in a complete packages. Presents the garment with<br />
an impressive hanger or monogrammed garment bags.<br />
Chriselle provides our clients with not only great service and high quality. We also look at<br />
the bulk packaging and ensure the products will be in perfect conditions when it arrives at our<br />
clients’ warehouse.<br />
Two bulk packaging will be offered for delivery. Flat packaging and garment hanging box<br />
packaging. The customer is able to choose the options follows by their needs. Options or any<br />
other request can be discussed when an order is placed.
XXX XXX<br />
Global Distribution & Delivery . Distribution et livraison mondiales<br />
Chriselle collection was designed to carries for our clients internationally. Our major target<br />
customer base would be from Australia, America, UK, France, Italy, German, China &<br />
Middle East counties.<br />
It is extremely important to ship the goods to our customer on time. But to avoid or minimize<br />
the chance of delay delivery as scheduled. We communicate with our supplier and clients very<br />
closely through the process. The delivery windows will be communicating with the buyer when<br />
an order is raised. When there is a delay caused by production issue. It will be addressed to the<br />
clients immediately for an alternative arrangement for an approval.<br />
Multiple stores order delivery can be shipped to your assigned warehouse with the bulk orders.<br />
We also offer pre-allocated styles for your multiple stores from our supplier distribution centre.<br />
All the shipment arrangement can be finalised prior shipping.
XXXI<br />
After Sales . Après vente<br />
Look after our clients from selling to after sales is our aim of service. Great business is all<br />
started from great commuincations.<br />
Feedback and question are welcome in any stage of the process from orders to shipping. We<br />
value for our clients comments.
XXXII<br />
06| FUTURE<br />
PLAN
XXXIV<br />
Future Plan . Plan d’avenir<br />
With the extensive couturier and bridal backgrounds. Chriselle white will be a future<br />
project that attracts existing or potential customer to purchase their dream gown from<br />
Chriselle White. Chriselle White will have 2 ranges a year along with 20 pieces prêt-à-porter<br />
collections. She is romantic, confident, not afraid to show her inner beauty and the most beautiful<br />
self on her special day.<br />
Chriselle Bridesmaid offers our clients to share Chriselle philosophy with their bridal party.<br />
“Her motivation to enable women to express themselves proudly, her dream to encourage a true<br />
expression of inner beauty & her passion to send a message through the uniqueness of each<br />
design.”
WHITE<br />
XXXV<br />
BRIDESMAID<br />
©CHRISELLEOFFICIAL LOGOS
XXXVI<br />
CHRISTINE CHAN<br />
Creative Director<br />
e’ christine@chriselle.com.au | m’ +61 422 776 909<br />
@ CHRISELLEOFFICIAL
@CHRISELLE2018
WWW. CHRISELLE.COM.AU