1 3 5 4 6 8 7 9 0 2 User Guide SoundPoint® IP ... - Polycom Support
1 3 5 4 6 8 7 9 0 2 User Guide SoundPoint® IP ... - Polycom Support
1 3 5 4 6 8 7 9 0 2 User Guide SoundPoint® IP ... - Polycom Support
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Forward<br />
Conference<br />
Transfer<br />
Call Lists<br />
Speed Dial<br />
Time & Date<br />
Redial<br />
<strong>User</strong> <strong>Guide</strong><br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> 1.4.x<br />
1 2 3<br />
DEF<br />
4 5 6<br />
GHI<br />
7<br />
PQRS<br />
*<br />
JKL<br />
8<br />
TUV<br />
0<br />
OPER<br />
ABC<br />
MNO<br />
9<br />
WXYZ<br />
#<br />
Menu<br />
Voice Mail<br />
Do Not Disturb<br />
Hold<br />
Del<br />
Sel<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong><br />
USER GUIDE
Contents<br />
Introduction ............................................... 1<br />
Parts List ................................................... 1<br />
Installing SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong>.................. 2<br />
Connecting Network and Power Source................................2<br />
Connecting the Handset and Optional Headset ....................3<br />
Attaching the Base.................................................................3<br />
Features .................................................... 4<br />
Key Descriptions ......................................... 5<br />
Using SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> ....................... 6<br />
Placing a Call ........................................................................6<br />
Answering a Call....................................................................7<br />
Call Hold ................................................................................7<br />
Microphone Mute...................................................................7<br />
General Key Use ...................................................................8<br />
Local Conferencing................................................................8<br />
Transferring a Call .................................................................8<br />
Call Timer...............................................................................9<br />
Ending a Call .........................................................................9<br />
Redial.....................................................................................9<br />
Call Forwarding......................................................................9<br />
Volume Adjustment................................................................9<br />
Do Not Disturb .....................................................................10<br />
Time and Date .....................................................................10<br />
Headset Memory Mode .......................................................10<br />
Display Contrast .................................................................. 11<br />
Ring Type............................................................................. 11<br />
Call Lists .............................................................................. 11<br />
Contact Directory.................................................................12<br />
Speed Dial ...........................................................................12<br />
Multiple Lines.......................................................................13<br />
Multiple Call Appearances ...................................................14<br />
Shared Lines........................................................................14
Voicemail and Voice and Text Messaging............................15<br />
Distinctive Ringing / Call Treatment.....................................16<br />
Presence / Status / Buddy Lists...........................................16<br />
Instant Messaging................................................................17<br />
Multilingual <strong>Support</strong> (Localization).......................................17<br />
Phone Reboot......................................................................18<br />
Troubleshooting ........................................ 18<br />
Safety and Compliance............................... 20<br />
Part 15 Rules.......................................................................20<br />
Class B Digital Device or Peripheral....................................20<br />
Modifications........................................................................20<br />
Installation Instructions ........................................................20<br />
Plug Acts as Disconnect Device ..........................................20<br />
Industry Canada (IC) ...........................................................21<br />
CE and VCCI Mark ..............................................................21<br />
<strong>Polycom</strong> Limited Warranty<br />
and Limitation Liability .............................. 21<br />
Exclusions ................................................ 22<br />
Warranty Exclusive.................................... 22<br />
Service Agreements................................... 22<br />
Limitations of Liability ............................... 22<br />
Disclaimer................................................ 23<br />
Governing Law ......................................... 23<br />
Copyright Notice ....................................... 23
Introduction<br />
Thank you for choosing the SoundPoint ®<br />
<strong>IP</strong> 500 S<strong>IP</strong>, a full-duplex, handsfree<br />
telephone. This unit provides business<br />
telephony features and functions such as<br />
Multiple Call Appearances, Call Hold,<br />
Transfer, and Conference over an <strong>IP</strong><br />
network. In this <strong>User</strong> <strong>Guide</strong>, you will<br />
find everything you need to quickly set<br />
up your new telephone. Be sure to verify<br />
Parts List<br />
The following items are included in your<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> package. Check<br />
this list before installation to ensure that<br />
<strong>Polycom</strong> SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong><br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Handset & Handset Cord<br />
Network / Power Cable<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0<br />
OPER<br />
#<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
1<br />
with your System Administrator that your<br />
network is prepared for configuring your<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> telephone or consult<br />
the Administrator <strong>Guide</strong> SoundPoint<br />
<strong>IP</strong> S<strong>IP</strong> for more information. As well, be<br />
sure to read the Parts List, and the Safety<br />
Notices section in this guide before you<br />
set up and use the SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong><br />
telephone.<br />
you have received each item. If you are<br />
missing any items, please contact your<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> reseller.<br />
Power Adapter<br />
(specification varies according<br />
to country)<br />
Telephone Base<br />
Quick Start <strong>Guide</strong>
Installing SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong><br />
This section provides basic installation<br />
instructions and information for obtaining<br />
the best performance with the Sound-<br />
Point ® <strong>IP</strong> 500 S<strong>IP</strong> telephone. If you require<br />
additional information or assistance<br />
with your new telephone, please contact<br />
your System Administrator.<br />
Connecting Network and Power Source<br />
AC Power Option<br />
Connect the keyed end of the supplied<br />
Network Cable to the LAN<br />
jack on the telephone, and connect<br />
the shorter end to the Network<br />
(LAN) port. Connect the DC plug<br />
of the AC wall adapter into the supplied<br />
LAN cable as shown.<br />
In-Line Power Option<br />
If the telephone is connected to a compatible<br />
Ethernet switch that can provide in-line<br />
power, the telephone will use that power<br />
option. Simply plug the keyed end of the In-<br />
Line Power Cable (optional accessory) into<br />
the LAN jack on the telephone and connect<br />
the shorter end of this cable to an available<br />
Power and Data port on the In-Line Power<br />
switch. The AC wall adapter is not required<br />
when using In-Line power.<br />
CiscoCatalyst In-Line<br />
Power Switch<br />
IEEE 802.3af compliant<br />
In-Line Power switch<br />
2<br />
The SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> <strong>User</strong> <strong>Guide</strong><br />
includes regulatory compliance information<br />
that your System Administrator<br />
should review and can also be found at<br />
http://www.polycom.com.<br />
LAN PC HEADSET HANDSET<br />
LAN PC HEADSET HANDSET<br />
Cisco In-Line Power Cable<br />
(Part No.2457-11014-002)<br />
OR<br />
IEEE 802.3af In-Line<br />
Power Cable<br />
(Part. No 2457-11077-002)
Connecting the Handset and Optional Headset<br />
1. Connect the short straight end<br />
of the telephone cord to the<br />
handset and the corresponding<br />
longer straight end of the cord to<br />
the handset jack on the back of<br />
the telephone.<br />
2. Connect the headset (optional<br />
accessory) to the headset jack on<br />
the back of the telephone.<br />
For a list of compatible headsets,<br />
go to:<br />
http://eknowledge.polycom.com<br />
and follow the”Knowledge base”<br />
link.<br />
Attaching the Base<br />
1. Place all cords in the recessed area<br />
above the modular jacks as shown.<br />
3<br />
(Optional)<br />
LAN PC HEADSET HANDSET<br />
2. Align the two protrusions on the<br />
bracket with their corresponding<br />
holes in the telephone and snap<br />
them together to lock the base to the<br />
telephone.
Features<br />
Speakerphone<br />
Microphone Mute<br />
Headset<br />
Feature Keys<br />
Access important features<br />
using these keys.<br />
Dial Pad<br />
These 12 keys provide<br />
the 10 digits, the 26 alphabetic<br />
characters, and special characters available in context<br />
sensitive applications.<br />
Hookswitch<br />
Speaker<br />
For ringer and<br />
handsfree audio<br />
output.<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Line/Speed Dial Keys<br />
Use these keys to activate up to three lines or speed<br />
dials that can be assigned to your telephone.<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
4<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Sel<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Hold<br />
Volume / Display Adjustment Keys<br />
Use these to adjust the volume of the handset,<br />
headset, speaker, and ringer, as well as the display<br />
contrast.<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Display Control<br />
Keys<br />
Use the arrow keys<br />
to scroll through the<br />
displayed information.<br />
Use the Sel key to select<br />
a field of displayed data<br />
and the Del key to<br />
delete it.<br />
Soft Keys<br />
The screen will display<br />
labels for these keys,<br />
to identify their contextsensitive<br />
functions.<br />
Indicator<br />
This will alert you to<br />
incoming calls, new<br />
messages, Sel<br />
and other<br />
events.<br />
Del Del<br />
Graphic Display<br />
Menu Shows information<br />
about Messagescalls,<br />
messages,<br />
soft keys, time, date,<br />
Do Not Disturb<br />
and other relevant<br />
data.<br />
Hold<br />
Handsfree Microphone<br />
This works best when the telephone is placed on a hard, flat surface.
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
Directories<br />
Services<br />
Call Lists<br />
DEF<br />
3<br />
Conference DEF<br />
MNO<br />
6<br />
Transfer<br />
MNO<br />
WXYZ<br />
Redial 9<br />
WXYZ<br />
#<br />
Key Descriptions<br />
Feature Key Description<br />
Directories<br />
Directories<br />
Directories<br />
Services<br />
Services<br />
Sel<br />
Services<br />
Call Lists<br />
Directories<br />
Call Lists<br />
Directories<br />
Call Lists<br />
Directories<br />
Conference<br />
Services<br />
Conference<br />
Services<br />
Services<br />
Del<br />
Conference<br />
Services Transfer<br />
Directories Call Lists<br />
Transfer<br />
Call Lists<br />
Transfer<br />
Call Lists<br />
Sel<br />
Redial<br />
Services Conference<br />
Menu Redial<br />
Conference<br />
Conference Redial<br />
Conference<br />
Messages Call Transfer<br />
Lists<br />
Transfer<br />
Transfer<br />
Del<br />
Sel<br />
Allows for handsfree communication during calls.<br />
Mutes audio transmission locally during calls.<br />
Del<br />
Allows users to place and receive calls through an optionally con-<br />
Sel<br />
Sel<br />
Del<br />
nected headset.<br />
Sel<br />
Sel<br />
Sel Del<br />
Sel<br />
ABC<br />
DEF<br />
1<br />
2 2ABC<br />
3 DEF<br />
ABC<br />
DEF<br />
1 ABC2<br />
DEF3<br />
GHI 1<br />
2 JKL ABC 2<br />
3 MNODEF<br />
3<br />
4<br />
GHI 5 5ABC<br />
JKL 6 6DEF<br />
MNO<br />
GHI<br />
JKL<br />
MNO<br />
GHI 4 JKL5<br />
MNO6<br />
PQRS GHI 4<br />
5<br />
6<br />
ABC<br />
TUVJKL<br />
5DEF<br />
DEF WXYZ MNO 6<br />
ABC<br />
ABC<br />
DEF<br />
1 7<br />
GHIABC<br />
DEF 2 8 8JKL3<br />
DEF<br />
1 9<br />
PQRSABC<br />
22<br />
TUV3DEF<br />
9MNO<br />
11<br />
2<br />
WXYZ<br />
PQRS 7<br />
2<br />
TUV8<br />
3 PQRS<br />
TUV 8 WXYZ WXYZ<br />
1<br />
1<br />
ABC<br />
7<br />
2<br />
DEF 9<br />
ABC 2<br />
2 DEF 9<br />
OPER8<br />
3 3<br />
DEF 3<br />
3<br />
9<br />
PQRS 7ABC<br />
TUV 8DEF<br />
GHI<br />
JKL<br />
MNO WXYZ 9<br />
GHI ABC<br />
JKL<br />
JKL DEF<br />
MNO<br />
GHI<br />
MNO<br />
4GHI<br />
JKL * PQRS JKL 4 5 0 MNO 0TUV<br />
MNO<br />
4<br />
#<br />
GHI 5JKL<br />
OPERMNO<br />
6 WXYZ<br />
44<br />
55<br />
6<br />
ABC OPER OPERDEF<br />
GHI<br />
JKL<br />
1 * JKL 0<br />
66<br />
0MNO<br />
MNO #<br />
GHI 1<br />
4<br />
4<br />
* 2<br />
5<br />
JKL 2<br />
5<br />
5<br />
5 MNO #<br />
OPER 03<br />
6<br />
6<br />
PQRS<br />
TUV<br />
WXYZ 3<br />
6<br />
6<br />
GHI JKL MNO<br />
PQRS GHI<br />
JKL<br />
TUV MNO<br />
TUV<br />
WXYZ<br />
PQRS<br />
PQRS<br />
WXYZ<br />
PQRS<br />
TUV 7<br />
ABC TUV<br />
WXYZ 8<br />
8 OPER WXYZ<br />
PQRS<br />
DEF<br />
7<br />
TUV 8<br />
8<br />
WXYZ 9<br />
9<br />
GHI<br />
JKL 8 9 MNO 9<br />
PQRS<br />
7 TUV<br />
8 WXYZ<br />
9<br />
PQRS<br />
4<br />
74<br />
77<br />
7 8 9<br />
TUV<br />
OPER 5<br />
8 WXYZ<br />
PQRS TUV 5<br />
8<br />
WXYZ 6<br />
9<br />
OPER 6<br />
9<br />
PQRS TUV<br />
OPER<br />
OPER WXYZ<br />
GHI JKL OPER<br />
OPER 0 MNO * 00<br />
#<br />
PQRS * 00<br />
# * 00<br />
# * #<br />
TUV<br />
WXYZ * OPER<br />
0 0 # * 7<br />
OPER<br />
OPER 8<br />
0 #<br />
8 9<br />
Do Not Conference Redial<br />
Disturb<br />
Redial<br />
Redial Dials last connected party from the telephone.<br />
Transfer Menu<br />
Sel Del<br />
Sel<br />
Hold Hold<br />
Redial Messages<br />
Do Not Disturb<br />
Menu<br />
Del<br />
Messages<br />
Sel<br />
Hold Hold<br />
Do Not Menu Disturb<br />
Messages<br />
Del<br />
Sel<br />
ABC<br />
1<br />
Hold Hold 2<br />
Do Not ABC Disturb<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
Sel<br />
5<br />
MNO<br />
6<br />
GHIMenu<br />
JKL MNO<br />
Del<br />
PQRS<br />
7<br />
Del<br />
TUV<br />
8<br />
Del<br />
Hold Hold<br />
PQRS Messages TUV<br />
*<br />
0<br />
OPER<br />
Menu<br />
Line or Speed Dial keys.<br />
Access to local directories and call lists.<br />
Access to special services (future implementation).<br />
Access to Missed, Placed and Received calls.<br />
Allows setup of a 3-way local conference.<br />
Transfer of current call to third party.<br />
Places current active call in Hold state.<br />
5<br />
Sel<br />
Sel<br />
Sel<br />
Menu<br />
Menu<br />
Sel Del<br />
Del Sel Del Menu<br />
Del<br />
Del<br />
Del<br />
Del<br />
Messages<br />
Messages<br />
Messages<br />
Do Not Disturb<br />
Menu<br />
Do Not Disturb<br />
Menu<br />
Menu Del<br />
Do Not Disturb<br />
Menu<br />
Messages<br />
Messages<br />
Hold<br />
Messages<br />
Hold Hold<br />
Do Not Menu Disturb<br />
Hold Hold<br />
Do Not Disturb<br />
Do Not Disturb<br />
Hold Hold<br />
OPER<br />
Cancels PQRS ringing TUV and directs WXYZincoming<br />
calls to your Voice Mail (if<br />
Sel<br />
OPER<br />
supported).<br />
*<br />
0<br />
OPER<br />
Place/receive text and voice messages.<br />
Del<br />
#<br />
Access local and server features.<br />
Messages<br />
Hold<br />
Hold<br />
Do Not Hold<br />
Hold<br />
Hold Hold Disturb<br />
Hold Hold<br />
Select and Delete controls for options and text within local menus.<br />
Scrolling Sel<br />
of lists and control of text/number entry on display.<br />
Del Del<br />
Messages<br />
Do Not Disturb OPER ABC<br />
DEF Menu<br />
Messages<br />
1<br />
2 3<br />
Do Not Disturb ABC DEF Volume keys to adjusts audio and ringer volume.<br />
GHI<br />
JKL<br />
MNO<br />
Do Not Disturb<br />
4<br />
5 6<br />
GHI Messages<br />
JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Hold Hold Dial 7<br />
Pad 8 9 General Hold Hold dialing and alphanumeric entry (incl. special characters).<br />
PQRS TUV WXYZ<br />
OPER Hold Hold<br />
* Do Not 0 Disturb #<br />
OPER<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Soft keys to select from various context-sensitive options.<br />
Menu<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold
Using SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong><br />
Placing a Call<br />
Using the Handset:<br />
1. To obtain dial tone, pick up the handset.<br />
2. Dial the desired number,<br />
OR<br />
Dial by S<strong>IP</strong> URL or <strong>IP</strong> † address:<br />
• After obtaining dial tone press Name<br />
• Enter URL or <strong>IP</strong> (press * for “.” and #<br />
for “@”)<br />
• Press Send to complete the call.<br />
Using Handsfree Speakerphone Mode:<br />
1. With the handset on-hook, press a line<br />
key, , or NewCall to obtain dial tone.<br />
2. Dial the desired number,<br />
OR<br />
Dial by S<strong>IP</strong> URL or <strong>IP</strong><br />
Conference Directories<br />
† address as<br />
above.<br />
Services<br />
Using the Headset:<br />
1. With the optional Call Lists headset connected,<br />
press a line key, , or NewCall to<br />
obtain dial tone.<br />
Buddy Status<br />
2. Dial the desired number,<br />
OR<br />
My Status<br />
Conference Directories<br />
Services<br />
Dial by S<strong>IP</strong> Redial URL or <strong>IP</strong> Call Lists<br />
† address as<br />
above.<br />
Buddy Status<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
MNO<br />
WXYZ<br />
9 ABC<br />
DEF<br />
1 1WXYZ<br />
2 3<br />
ABC Sel<br />
DEF<br />
GHI # JKL<br />
MNO<br />
4 5 6<br />
dialtone. Simply enter the number My Status then lift the handset OPER or press the Dial soft key or<br />
press the or keys.<br />
Directories Conference<br />
Redial<br />
Sel GHI<br />
PQRS<br />
JKL<br />
TUV<br />
MNO<br />
Del<br />
WXYZ Sel<br />
*<br />
During a call, users can alternate<br />
between handset, headset,<br />
or handsfree modes by pressing<br />
the or keys.<br />
See also Headset Memory Mode.<br />
7<br />
PQRS<br />
Del<br />
*<br />
Conference Directories<br />
Services<br />
Call Lists<br />
Buddy Status Services<br />
My Status<br />
Redial<br />
8<br />
OPER<br />
0<br />
Directories Conference<br />
Call Lists<br />
Buddy Status<br />
My Status<br />
<strong>User</strong>s also have the option to dial directly from the dial pad without first getting<br />
In all cases, the active call will appear on the display showing call duration and<br />
destination. Services<br />
TUV WXYZ<br />
Conference<br />
Call Lists Directories Conference<br />
†<br />
Forward Examples: 10.3.0.42<br />
joe@205.173.1.24<br />
Buddy Status Services<br />
Transfer<br />
sip: jane@polycom.com<br />
ABC<br />
My Status Call Lists<br />
1 2<br />
Call Lists<br />
ABC<br />
Redial GHI Buddy Status JKL<br />
Speed Dial<br />
Redial<br />
1<br />
DEF<br />
3<br />
DEF<br />
4 5<br />
MNO<br />
6<br />
GHI My Status JKL<br />
PQRS<br />
MNO<br />
TUV WXYZ<br />
Redial<br />
9<br />
ABC To obtain DEF the <strong>IP</strong> address OPER of your Messages telephone,<br />
2 press 3 Menu followed by System Status and<br />
ABC<br />
Do Not Disturb<br />
JKL General. MNO The <strong>IP</strong> address is listed together Menu with<br />
5 6 Voice Mail<br />
other network information.<br />
JKL MNOABC<br />
DEF<br />
Messages<br />
TUV1<br />
WXYZ2<br />
3<br />
8<br />
1<br />
8 9<br />
2Do<br />
Not Disturb 3<br />
9ABC<br />
DEF<br />
Hold<br />
6TUV<br />
WXYZ<br />
Do Not Disturb<br />
GHI<br />
JKL<br />
MNO<br />
1 3<br />
DEF<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
OPER4<br />
0<br />
4<br />
0GHI<br />
5<br />
#<br />
5<br />
JKL<br />
6<br />
MNO<br />
Menu<br />
#<br />
Del<br />
1<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
Sel<br />
*<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV1<br />
8<br />
1<br />
8<br />
TUV<br />
OPER 4<br />
0<br />
4<br />
0GHI<br />
OPER<br />
7<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
Do
I<br />
I<br />
S<br />
S<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
Answering a Call<br />
Using the Handset:<br />
Pick up the handset.<br />
GHI<br />
JKL<br />
Using Handsfree My Speakerphone Status<br />
Mode: 4 5<br />
Press or with the Redial handset on hook<br />
press the line key ( ) opposite the<br />
incoming call, or the Answer soft key .<br />
Using the Headset:<br />
Pressing<br />
Conference Directories<br />
or the line key (<br />
)<br />
Conference Directories<br />
will answer the Services Directories Conference call through an optionally<br />
connected headset. Services<br />
Del<br />
Menu<br />
Del<br />
Sel<br />
Call Lists Services<br />
Menu<br />
In all cases, The active call will appear<br />
Call Lists<br />
ABC<br />
DEF<br />
Messages Menu<br />
on the display showing call duration and 1 2ABC<br />
2 3DEF 3<br />
Buddy Status Sel<br />
Messages<br />
Del<br />
Call Lists<br />
Conference Directories 1 2 3<br />
destination.<br />
1 2 3<br />
Buddy Status<br />
ABC DEF<br />
ABC ABC DEF DEF<br />
Do Not Disturb<br />
GHI<br />
JKL<br />
MNO<br />
Do Not Disturb Messages<br />
GHI<br />
JKL<br />
MNO<br />
Services<br />
My Status My Status 4 1<br />
4 41<br />
4 5 2<br />
55<br />
2<br />
5 6 3<br />
6 3<br />
Buddy Status<br />
If there is an active call when a new incom- Pressing ABCAnswer<br />
6 DEF will also answer the call in Menu<br />
Del<br />
GHI GHI JKL JKL MNO<br />
Do Not Disturb<br />
GHI<br />
JKL<br />
MNO<br />
ing call is received, pressing PQRS<br />
PQRS<br />
TUV<br />
TUV<br />
WXYZ<br />
Redial Redial the Answer Call Lists soft the previously connected mode.<br />
Sel<br />
ABC<br />
DEF<br />
My Status<br />
Hold<br />
7<br />
7 4 8<br />
8 5 9 6<br />
Hold<br />
Messages<br />
key places the active call on hold to answer<br />
1 2 3<br />
Hold<br />
Buddy Status PQRS GHI TUV JKL WXYZ MNO<br />
PQRS TUV WXYZ ABC DEF<br />
the new call. Menu<br />
OPER<br />
PQRS<br />
TUV<br />
WXYZ<br />
Do Not Disturb<br />
Redial<br />
OPER<br />
GHI<br />
JKL<br />
MNO<br />
* 7 0 #<br />
My Status<br />
* 7 0 8 OPER 8 4 4#<br />
9 5 6<br />
Hold<br />
DEF Del<br />
Messages<br />
PQRSOPER<br />
TUVGHI<br />
WXYZ JKL MNO<br />
3<br />
PQRS<br />
TUV<br />
WXYZ<br />
DEF<br />
Redial<br />
OPER<br />
Do Not Disturb<br />
Hold<br />
* 07<br />
07<br />
#<br />
8 9<br />
Hold<br />
MNO<br />
PQRS TUV WXYZ<br />
Call 6 Hold<br />
Menu<br />
OPER<br />
OPER<br />
MNO<br />
During a call, press Hold<br />
WXYZ<br />
9 Messages 9<br />
Hold or the Hold soft key.<br />
WXYZ<br />
The call will be placed on hold and this will<br />
Do Not Disturb<br />
be # indicated on the display. The remote party<br />
will see a “Held” call state on their display.<br />
Press Hold again or the Resume soft key to<br />
retrieve the call.<br />
Microphone Mute<br />
Directories Conference<br />
Services<br />
Call Lists<br />
Buddy Status<br />
During a call, press . The LED on the<br />
telephone lights up and a flashing microphone<br />
on the display indicates that the other<br />
Conference Directories<br />
party (parties) cannot hear you.<br />
Services<br />
Call Lists<br />
Buddy Status<br />
My Status<br />
Redial<br />
7<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
4 5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
*<br />
0<br />
Sel<br />
Hold<br />
Sel<br />
Del<br />
If multiple calls OPER are on hold, use the line<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Incoming calls may be<br />
ignored by pressing the<br />
Reject soft key or<br />
during ringing.<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
keys on the left of the display to select a<br />
line then the arrow keys to select a call<br />
then press the Resume soft key to retrieve<br />
the call.<br />
Sel<br />
Microphone Mute applies to all modes:<br />
handset, headset, and handsfree. You can<br />
still hear all other parties while Mute is<br />
enabled.<br />
To turn off Microphone Mute, press<br />
again.<br />
Del<br />
Menu<br />
Sel<br />
Messages Conference Directories<br />
Do Not Disturb Services<br />
Call Lists<br />
Hold<br />
Buddy Status
Directories<br />
Services<br />
ABC ABC DEF DEF<br />
General Key Use 1<br />
2 3<br />
Conference<br />
1<br />
2 3<br />
Conference<br />
ABC ABC DEF DEF<br />
GHI GHI JKL JKL MNO MNO<br />
To navigate Transfer<br />
through menus 4<br />
4<br />
and 5 5 5to<br />
enter 6 6 data,<br />
these are useful Sel tips: GHI GHI JKL JKL MNO MNO<br />
PQRS PQRS TUV TUV WXYZ WXYZ<br />
Redial<br />
7<br />
7<br />
8 8 9 9<br />
1. Use and to PQRS<br />
scroll TUV TUVthrough<br />
WXYZ<br />
Sel<br />
lists.<br />
Hold Hold<br />
OPER OPER<br />
In some lists the Sel 0<br />
Del *<br />
and 0 00<br />
# # keys<br />
OPER<br />
can be used as “Page Up” and “Page<br />
Down”.<br />
Menu<br />
Del<br />
2. When Messages menus have submenus, use Sel<br />
C DEF<br />
3 and to Selmove<br />
Menu one level down or<br />
Do Not Disturb<br />
C DEF one level back up.<br />
L<br />
MNO<br />
Messages<br />
Del<br />
6 ABC<br />
DEF<br />
L 1<br />
MNO 2 3<br />
3. The Menu key can be pressed to<br />
Del<br />
V WXYZ<br />
Do Not Disturb<br />
irectories ABC DEF 9<br />
quickly exit from any menu. Menu<br />
EF<br />
Hold<br />
GHI<br />
JKL<br />
MNO<br />
V 4 WXYZ 4 5 6<br />
Messages<br />
6<br />
Menu<br />
ervices ER<br />
Messages<br />
GHI JKL MNO #<br />
ABC<br />
DEF<br />
EFPQRS<br />
TUV<br />
WXYZ<br />
ER7<br />
7 8 9 1<br />
2 2Messages<br />
3<br />
onference<br />
Do Not Disturb<br />
NO<br />
Hold<br />
ABC<br />
DEF<br />
Do Not Disturb<br />
ABC DEF<br />
PQRS 2 TUV 3 WXYZ<br />
GHI Do JKL Not Disturb MNO<br />
OPER<br />
ransfer ABC DEF<br />
* 0 # 4<br />
5 6<br />
NO<br />
6<br />
JKL<br />
MNO<br />
GHI JKL MNO<br />
5 OPER 6 Local Conferencing<br />
XYZ<br />
PQRS<br />
TUV<br />
WXYZ<br />
edial<br />
JKL MNO 7<br />
8 Hold 9<br />
Hold<br />
TUV<br />
WXYZ A conference PQRS may TUV WXYZ be created with two other<br />
XYZ8<br />
9<br />
Hold<br />
Hold 8 9<br />
OPER<br />
TUV WXYZ parties using the<br />
* Directories 0 telephone’s # local conferenc-<br />
OPER<br />
OPER<br />
0 # ing feature.<br />
OPER<br />
Services<br />
1. Place a call to the first party.<br />
ABC<br />
2<br />
2. Press<br />
1 2<br />
Conference or the Confrnc soft key<br />
ABC<br />
to obtain a new line (the active call GHI is JKL<br />
Directories<br />
placed Transfer on hold).<br />
4<br />
5<br />
Redial<br />
Hold<br />
Del<br />
Transferring a Call<br />
Services<br />
Call Lists<br />
Conference<br />
8<br />
Menu<br />
Messages<br />
Do Do Not Not Disturb<br />
Hold Hold<br />
DEF<br />
1 3<br />
DEF<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
1. During a call, press Transfer or the<br />
Trnsfer soft key (the active call is<br />
placed on hold). Redial<br />
0<br />
2. Dial the number to which you want OPERto<br />
transfer the call.<br />
8 7<br />
3. The call may TUV<br />
be PQRS transferred Redial<br />
without<br />
JKL<br />
GHI<br />
5 4<br />
consultation by immediately pressing<br />
Transfer<br />
or the Trnsfer soft key again 4 5<br />
GHI<br />
JKL<br />
(“Blind Transfer”),<br />
Conference<br />
Call Lists<br />
Services<br />
Directories<br />
PQRS<br />
OPER<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
# 0 *<br />
7<br />
TUV<br />
8<br />
3 1 DEF<br />
6<br />
1 2<br />
ABC<br />
2<br />
ABC<br />
4. The Conference Directories key can be pressed to<br />
quickly exit from any directory.<br />
Services<br />
5. To enter text using the dialpad, press<br />
the number Call Lists keys one or more times.<br />
For example, for ‘A’ press ‘2’ and for<br />
‘C’ press Buddy Status ‘222’. When in text entry<br />
mode the display title will show<br />
whether My Status keys will generate numbers<br />
GHI<br />
(1), upper-case (A) or lower-case (a)<br />
PQRS<br />
Redial<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
7<br />
characters and the 1/A/a soft key<br />
can change this.<br />
PQRS<br />
WXYZ<br />
9<br />
Sel<br />
Ending the call on the conference<br />
Del<br />
WXYZ<br />
Redial<br />
#<br />
1<br />
Hold<br />
ABC<br />
DEF<br />
2 3 Call Lists 3<br />
ABC DEF<br />
GHI<br />
4<br />
OR<br />
JKL<br />
MNO<br />
5 5Conference<br />
6<br />
Menu<br />
Messages<br />
3. Dial Directories the telephone number of the<br />
second party.<br />
Services<br />
Do Not Disturb<br />
Hold<br />
GHI<br />
*<br />
4. When the second party answers, ABC press<br />
1 2<br />
Conference or the Confrnc soft key again<br />
MNO<br />
ABC<br />
to join all parties in the conference.<br />
GHI<br />
JKL<br />
WXYZ<br />
9<br />
WXYZ<br />
MNO<br />
6<br />
MNO<br />
3<br />
DEF<br />
originator’s telephone will terminate<br />
the conference.<br />
Transfer<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL MNO<br />
TUV Transfer WXYZ<br />
OPER<br />
0<br />
OPER<br />
Directories<br />
Services<br />
Hold<br />
Do Not Disturb<br />
Messages<br />
Menu<br />
Del<br />
Sel<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
1<br />
DEF<br />
3<br />
DEF<br />
4<br />
5<br />
MNO<br />
6<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
Menu<br />
MNO<br />
WXYZ<br />
9<br />
Messages<br />
WXYZ<br />
1<br />
#<br />
GHI<br />
4<br />
Press or the Trnsfer soft<br />
8 9<br />
key again after 9 consulting with the GHI<br />
TUV WXYZ<br />
PQRS<br />
new party Redial (“Consultative Trans- 7<br />
#<br />
7<br />
fer”).<br />
PQRS<br />
Transfer may be cancelled during progress<br />
by pressing the Cancel soft key. Press<br />
Resume to return to the active call.<br />
*<br />
Sel<br />
Del<br />
ABC<br />
2<br />
Do Not Disturb<br />
ABC<br />
JKL<br />
5<br />
Hold<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXY<br />
#
Call Timer<br />
Call progress on an active call is monitored<br />
through a local call timer. This is visible<br />
within the active call window on the display.<br />
Directories Conference<br />
Ending a Call<br />
Press the Services line key or the EndCall soft key.<br />
OR<br />
Call Lists<br />
Redial<br />
Buddy Status<br />
My Status<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
Press Redial to dial the last call 7 placed<br />
7 8<br />
from your telephone.<br />
PQRS TUV<br />
WXYZ<br />
9<br />
Hold<br />
WXYZ number, press Directories Conference<br />
Call Forwarding<br />
*<br />
Calls may be Forwarded (Diverted) to<br />
another extension as follows:<br />
OPER<br />
0<br />
OPER<br />
1. Press the Forward soft key from the<br />
telephone’s idle display.<br />
2. (Optional) If multiple lines are in<br />
use, select which line to forward.<br />
3. Select Contact: and press the Edit<br />
soft key to enter a number or URL to<br />
forward all future calls to.<br />
4. Press the Forward soft key to confirm<br />
Call Forwarding.<br />
Idle display returns with a moving arrow on<br />
the line label to confirm Call Forwarding<br />
enabled.<br />
Volume Adjustment<br />
Press the volume keys to adjust receiver<br />
volume during a call. Pressing these keys in<br />
idle state adjusts the ringer volume.<br />
9<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
#<br />
Sel<br />
1<br />
ABC<br />
2<br />
ABC<br />
Del<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
Replace the handset, or press if in<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Handsfree Mode, or Menu<br />
7<br />
8 9 if in Headset<br />
Mode.<br />
PQRS<br />
*<br />
TUV WXYZ<br />
OPER<br />
0 0Messages<br />
#<br />
Conference Directories<br />
Transfer<br />
Redial<br />
Services<br />
Do Not Disturb Conference Directories<br />
To redial another previously dialed<br />
or Buddy Call Lists Status and<br />
Call Lists<br />
select Placed Calls to scroll through the<br />
list.<br />
Services My Buddy Status Status<br />
Call Lists<br />
Buddy Status<br />
1<br />
GHI<br />
4<br />
1. Press the My Forward Status soft key from the<br />
GHI<br />
Redial<br />
OPER<br />
To turn call forwarding off:<br />
Call Services Lists<br />
Redial My Status<br />
Redial<br />
telephone’s idle display.<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Conference Directories<br />
Services<br />
Buddy Status<br />
My Status<br />
Redial<br />
2. (Optional) If multiple lines are in<br />
use, Select which line to disable<br />
Call Forward.<br />
3. Press the Disable soft key.<br />
Idle display returns and the line indicator<br />
now displays the regular icon.<br />
To conform to regulatory requirments,<br />
handset and headset volume<br />
will return to a preset level after each<br />
call. Handsfree volume settings will<br />
be maintained across calls.<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPE
DEF<br />
3<br />
EF<br />
MNO<br />
6<br />
NO<br />
XYZ<br />
9<br />
DEF XYZ<br />
3 3#<br />
EF<br />
MNO<br />
6<br />
NO<br />
XYZ<br />
9<br />
XYZ<br />
#<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Press Do Not Disturb to prevent the telephone<br />
from ringing on incoming calls. A flashing<br />
icon and text on the display indicates that<br />
Do Not Disturb is on.<br />
Menu<br />
Hold<br />
Calls ABCreceived<br />
DEF while Do Not Disturb is<br />
Messages<br />
enabled 2 are logged in the Missed Call list.<br />
1 2<br />
ABC<br />
3<br />
DEF<br />
GHI<br />
4 5 6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
To turn JKL off Do MNO Not Disturb, press<br />
again. 5 6<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
MNO<br />
WXYZ<br />
9<br />
Time and Date<br />
WXYZ<br />
Sel<br />
OPER<br />
curacy is maintained through Directories Conference server control.<br />
time or date is incorrect. Services <strong>User</strong>s have control<br />
Del<br />
Buddy Status<br />
My Status<br />
Do Not Disturb Redial<br />
Sel<br />
Sel<br />
Del<br />
Do Not Disturb<br />
Hold<br />
Time and Date is clearly displayed on the<br />
#<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> telephone. Ac-<br />
Contact your System Administrator if either<br />
over the format of the display. Select a<br />
Call Lists<br />
format which is right for you as follows:<br />
1. Press<br />
Menu<br />
Voice Mail<br />
Hold<br />
ly enabled to place and receive calls from<br />
.<br />
2. Select Settings followed by Clock.<br />
Headset Memory Mode<br />
As an option, the headset can be permanent-<br />
any audio keys on Del the telephone. This is<br />
especially useful for regular headset users.<br />
To do this:<br />
1. Press<br />
Sel<br />
Menu<br />
Del<br />
Do Not Disturb<br />
.<br />
2. Select Settings followed by Headset<br />
Messages<br />
Memory.<br />
3. Use the up or down arrows and Select<br />
soft key to enable Headset Memory<br />
Mode.<br />
4. Press Menu to return directly to<br />
Hold<br />
the main menu.<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
10<br />
(Optional) If multiple lines are in use, Do<br />
Not Disturb can be set on a line-by-line<br />
basis. Contact your System Administrator<br />
for futher details. When Do Not<br />
Disturb is enabled for a particular line,<br />
this is indicated by a flashing “ X ” beside<br />
the line indicator on the display.<br />
Sel<br />
3. Select from Clock Date or Clock<br />
Time or Clock Order.<br />
Del<br />
4. Scroll through the options via the up<br />
and down arrow keys.<br />
5. Press Select to confirm and Menu<br />
to return directly to the idle display.<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
OPER<br />
Subsequent 0 calls # to or from this telephone<br />
using OPER the headset will activate a flashing<br />
headset icon on the display permanently.<br />
Pressing the line keys or Answer soft key<br />
to receive a call will now connect to the<br />
user’s headset automatically.<br />
Repeat steps 1-3 and select Disable to turn<br />
Headset Memory Mode off.
Services<br />
DEF<br />
3<br />
EF Call Lists<br />
MNO<br />
6 Buddy Status<br />
NO<br />
XYZ<br />
9 My Status 9<br />
XYZ<br />
#<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
XYZ<br />
#<br />
Conference Directories<br />
Redial<br />
Sel<br />
Display Contrast<br />
Del<br />
To adjust the contrast on the display to a<br />
comfortable level:<br />
1. Press Menu . Select Settings followed<br />
by Contrast.<br />
Messages<br />
2. Press the Up or Down soft keys (or<br />
volume keys) to increase or decrease<br />
Do Not Disturb<br />
ABC<br />
DEF<br />
the display contrast.<br />
Ring Type<br />
Hold<br />
1 2<br />
ABC<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
*<br />
JKL<br />
OPER<br />
MNO<br />
Many ring types are available. <strong>User</strong>s can<br />
Sel PQRS<br />
TUV<br />
WXYZ<br />
select different rings to 7 7distinguish<br />
8 between 9<br />
lines (on a multiple line PQRSconfigured<br />
TUV tele- WXYZ<br />
phone) or to have a different ring OPER from their<br />
neighbor’s Directories Conference telephone. 0 #<br />
Del<br />
To change the incoming ring to a desired<br />
Services<br />
sound:<br />
1. Press Menu . Select Settings followed<br />
by Ring Type.<br />
ABC<br />
DEF<br />
Call Lists<br />
Buddy Status<br />
Messages<br />
2. (Optional) If multiple lines are used,<br />
GHI<br />
JKL<br />
MNO<br />
first select which line 4 to change. 5 6<br />
My Status<br />
Redial<br />
Call Lists<br />
Do Not Disturb<br />
PQRS<br />
Hold<br />
Conference Directories<br />
A local list of calls missed, received, and<br />
OPER<br />
placed is maintained by the telephone (up to<br />
100 for each). Services<br />
Press Directories Conference or Call Lists followed by<br />
Missed, Received, or Placed Calls as desired.<br />
Services Call information Buddy Status will be displayed.<br />
From this screen:<br />
Call Lists<br />
My Status<br />
3. Choose Exit to return to the GHI previous JKL<br />
Redial<br />
My Status<br />
1. Choose Edit to amend the dial string<br />
Buddy if necessary.<br />
Status Redial<br />
2. Choose Dial to return the call.<br />
menu.<br />
1 2 3<br />
ABC DEF<br />
GHI<br />
PQRS<br />
7<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
PQRS<br />
7<br />
PQRS<br />
To delete all calls from a particular list,<br />
press the Clear soft key from the Call *<br />
Lists or Directories menu.<br />
Directories<br />
Directories<br />
Directories<br />
Services<br />
Services<br />
Services<br />
Conference<br />
Conference<br />
Conference<br />
Transfer<br />
Transfer<br />
Transfer<br />
Redial<br />
4<br />
5<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
ABC<br />
DEF<br />
1<br />
2 3 ABC 3 DEF<br />
ABC<br />
DEF<br />
1<br />
ABC DEF<br />
GHI<br />
JKL 1<br />
2 2<br />
MNO 2<br />
3 3<br />
ABC DEF<br />
4<br />
5 6 ABC11<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
GHI<br />
JKL<br />
MNO<br />
GHI 4<br />
JKL MNO 4 5 6<br />
PQRS<br />
TUV 4<br />
5<br />
WXYZ 5<br />
6 6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Sel<br />
Del<br />
3. Press the Ok or Cancel soft keys to<br />
accept or cancel changes.<br />
4. Press Menu or the Exit soft key<br />
to return to the idle display.<br />
Messages<br />
Do Not Disturb<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
1<br />
GHI<br />
4<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
GHI<br />
JKL<br />
MNO<br />
4 5 6<br />
DEF<br />
GHI 3 PQRS 3 TUV<br />
WXYZ<br />
the idle display.<br />
7DEF<br />
7 8 9<br />
MNO<br />
PQRS 6<br />
GHI<br />
JKL<br />
MNO<br />
Sel<br />
Menu<br />
Press More JKL and MNO Exit soft keys Messages to return to<br />
*<br />
3. Using the Sel<br />
arrow keys, highlight<br />
the desired Hold Holdring<br />
type. Press the<br />
Play soft key to hear the selected<br />
ring type.<br />
Del<br />
4. Press Select to change to the selected<br />
ring type.<br />
5. Press Menu or the Exit soft key<br />
to return to the idle display.<br />
Messages<br />
See also Distinctive Ringing /<br />
Do Not Disturb<br />
Call Treatment.<br />
Hold<br />
For additional choices, press More followed<br />
by:<br />
4. Info to view information about the<br />
call.<br />
Del<br />
5. Save to store the contact to the<br />
Contact Directory.<br />
6. Clear to delete the call from list.<br />
Do Not Disturb<br />
TUV WXYZ<br />
OPER To quickly view respective call lists<br />
0 0from<br />
the # idle display:<br />
OPER<br />
Press Sel for Placed Calls. Hold<br />
Sel<br />
Press for Sel Received Calls.<br />
Press for Missed Calls.<br />
Del<br />
Menu<br />
Del<br />
Del<br />
Menu<br />
Menu<br />
Messages<br />
Messages<br />
Messages<br />
Do Not Disturb<br />
Do Not Disturb<br />
Do Not Disturb<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
XYZ PQRS<br />
#<br />
Contact Directory<br />
In addition to a directory of missed, placed,<br />
or received calls, the telephone can store a<br />
local directory of 200 or more contacts*.<br />
<strong>User</strong>s can add, delete, edit, dial, search,<br />
or instant-message any contact in this list<br />
through just a few key strokes.<br />
To add or edit a contact:<br />
1. Press<br />
Directory.<br />
Conference Directories<br />
Services<br />
Buddy Status<br />
and select Contact<br />
2. Press Add to enter another contact<br />
into the telephone’s database or<br />
Call Lists<br />
highlight an existing entry then press<br />
Edit.<br />
3. Enter first and/or last name from the<br />
keypad. My Press Status the 1/A/a soft key to<br />
select between numeric and upper/<br />
lower case Redial alphanumeric modes.<br />
Press the Encoding soft key to access<br />
special characters in other languages.<br />
4. Enter the Contact number. This is a<br />
required field and it must be unique<br />
(not already in the directory).<br />
5. Speed Dial Index, Ring Type and<br />
Divert Contact may be left blank.<br />
6. Use Sel and to Selswitch<br />
between<br />
Enabled and Disabled settings for<br />
the last four fields.<br />
Del<br />
Speed Menu Dial<br />
1<br />
GHI<br />
4<br />
GHI<br />
Messages<br />
Messages<br />
Pre-assigned numbers can be associated<br />
ABC<br />
DEF<br />
with 2 line 3 3Do<br />
Not Disturb keys for rapid Do Not automated Disturb dialing.<br />
ABC DEF<br />
Speed JKL<br />
MNODial<br />
entries are consecutively placed<br />
5 6<br />
JKL next MNO to assigned line keys on the telephone.<br />
PQRS<br />
7<br />
8 9<br />
*<br />
TUV<br />
WXYZ<br />
Hold<br />
Hold<br />
To assign Joe to a Speed Dial key:<br />
TUV WXYZ<br />
OPER<br />
0<br />
OPER<br />
Del<br />
Menu<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
1. # Press Conference Directories and select Contact<br />
Directory.<br />
Services<br />
2. Press the Add soft key to enter Joe’s<br />
contact details (see Contact Direc-<br />
Call Lists<br />
tory) or highlight Joe’s existing<br />
directory entry and press Edit.<br />
Buddy Status<br />
3. Enter Speed Dial Index as “1”. This<br />
My Status<br />
Redial<br />
*<br />
PQRS 12<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Sel<br />
Del<br />
3. Press Search to search for contacts. Menu<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
Directories<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
Services 6<br />
GHI<br />
7<br />
PQRS<br />
7. Press Save to confirm or Cancel to<br />
abandon the changes then press<br />
Exit to return to the idle display.<br />
To search for a particular contact:<br />
1. Press More and then Search from<br />
the Contact Directory menu.<br />
2. Using the dial pad, enter the first<br />
few characters for First or Last<br />
names.<br />
4. Successful matches can be dialed<br />
from the resulting screen.<br />
To send a text message to a contact<br />
from the Contact Directory menu:<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Messages<br />
Do Not Disturb<br />
1. Press the More soft key and then<br />
press InstMsg.<br />
Hold<br />
2. See Voicemail and Voice<br />
#<br />
and Text Messaging for<br />
further details.<br />
*Limit depends on Server configuration.<br />
Contact your System Administrator<br />
for full details.<br />
assigns Joe to the first available<br />
line key on the display.<br />
Sel<br />
4. Press Save to confirm or Cancel to<br />
abandon the change then press Exit<br />
to return to the idle display.<br />
Idle screen is now as shown:<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
JKL<br />
MNO<br />
TUV WXYZ<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb
An additional speed dial key for Jane can be<br />
added to the previous example as follows:<br />
5. Repeat steps 1 and 2 above for Jane’s<br />
contact details.<br />
6. Enter Speed Dial Index as “2”.<br />
7. Press Save to confirm or Cancel to<br />
abandon the change then press Exit to<br />
return to the idle display.<br />
Idle screen is now as shown:<br />
Directories<br />
Services<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
1<br />
Hold<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
Sel<br />
3<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
4<br />
Conference<br />
5<br />
three lines, each associated with Transfer its own line<br />
Del Del<br />
MNO<br />
Menu<br />
To dial Call Lists a number assigned to a Line PQRS Key, TUV WXYZ<br />
ABC<br />
DEF<br />
Hold<br />
OPER Messages<br />
1 2 3<br />
simply 1 2 3<br />
Conference press the line key ABC directly DEF * opposite 0 #<br />
GHI<br />
JKL<br />
MNO<br />
OPER Do Not Disturb<br />
the number Transfer on the display. 4<br />
5 6<br />
GHI JKL MNO<br />
Redial<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
Hold Hold<br />
PQRS<br />
*<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
WXYZ Directories<br />
#<br />
Services<br />
Multiple Lines<br />
GHI<br />
PQRS<br />
7<br />
JKL<br />
TUV<br />
8<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> can display up to<br />
6<br />
WXYZ<br />
9<br />
key. Lines can be configured for local Direc-<br />
Redial<br />
tory Numbers (DNs), such as your main extension<br />
and private or shared lines or for Speed<br />
Hold<br />
Dial shortcuts for outbound dialing.<br />
Typically, the top-most line key is reserved for<br />
the principle DN of the telephone. Depending<br />
on how your telephone is configured, the display<br />
could resemble one of the screens shown:<br />
13<br />
To remove a Speed Dial entry:<br />
1. Press<br />
To quickly view a complete list of<br />
assigned speed dial entries, press<br />
from the idle display. Dial directly<br />
Sel<br />
from a selected number.<br />
Conference Directories<br />
Directory.<br />
and select Contact<br />
Services<br />
2. Scroll to the desired entry and press<br />
More followed by Edit. Sel<br />
Call Lists<br />
3. Delete the Speed Dial Index number<br />
using the Sel<br />
1<br />
Buddy Status then Del keys.<br />
4. Press Save and Exit Menu to return to the<br />
idle display. My Status<br />
Del<br />
Messages<br />
GHI<br />
4<br />
ABC<br />
DEF<br />
The 1<br />
Speed 2 3 Dial for that Do contact Not Disturb is re-<br />
ABC DEF<br />
Menu Redial<br />
GHI<br />
JKL<br />
MNO moved.<br />
4<br />
5 6<br />
GHI<br />
PQRS<br />
7<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL MNO Messages<br />
TUV<br />
WXYZ<br />
8 9<br />
Hold<br />
TUV WXYZDo<br />
Not Disturb<br />
OPER<br />
0 #<br />
OPER<br />
Hold<br />
PQRS<br />
*<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
Directories<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
Services<br />
OPER<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Sel<br />
Hold Hold<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold Hold<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPE
Multiple Call Appearances<br />
Each line configured on the telephone can<br />
have two call appearances. This is useful if<br />
there is an active call and an incoming call<br />
arrives on the same line. In the example<br />
shown, extension 9301 is in an outbound<br />
call with 9304. The second diagram shows<br />
an incoming call from extension 9305. Soft<br />
key labels are updated on the display to enable<br />
the user to:<br />
1. Answer this incoming call, the first<br />
call is automatically placed on Hold.<br />
2. Reject the second incoming call.<br />
3. Forward the incoming call to another<br />
extension.<br />
Answering the incoming call places the<br />
original on Hold and refreshes the soft key<br />
labels as indicated (last illustration).<br />
A user can also place another outbound call<br />
on the same first line. Press Hold during the<br />
first call and press NewCall to obtain dial<br />
tone for a second call.<br />
Shared Lines<br />
The telephone supports shared lines * .<br />
A shared line is indicated by a different<br />
line icon. In the diagram, the first line is<br />
private and the second line is shared. If two<br />
telephones share a line, an incoming call<br />
to that number will cause both telephones<br />
to ring. The call can be answered on either<br />
telephone but not both.<br />
If a shared line is in use on one of the telephones,<br />
it cannot be used on the other one.<br />
The shared line icon changes to a moving<br />
icon when the line is in use remotely.<br />
Calls on shared lines can be transferred, put<br />
on hold, or added to a conference.<br />
14<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
* Shared lines are an optional feature configured on the server<br />
and may not be supported on your particular system. Contact<br />
your System Administrator to find out.<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Sel<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Sel<br />
Hold Hold<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Sel<br />
Hold Hold<br />
Del Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold Hold<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold
DEF<br />
3<br />
DEF<br />
MNO<br />
My Status 6<br />
NO<br />
Redial<br />
WXYZ<br />
9<br />
XYZ<br />
#<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
NO<br />
WXYZ<br />
9<br />
XYZ<br />
#<br />
Conference Directories<br />
Services<br />
Call Lists<br />
Buddy Status<br />
Voicemail and Voice and Text Messaging<br />
<strong>User</strong>s can send and receive both Voice * and<br />
Text messages on the telephone. Received<br />
messages will be indicated by a flashing<br />
Message Waiting Indicator LED on the<br />
front of the telephone and optionally a<br />
visual notification on the display.<br />
Individual line indicators reflect voice or<br />
text messages left on that line (useful if<br />
multiple lines are in use).<br />
A stutter dial tone Sel in place of normal dial<br />
tone is used to indicate that one or more<br />
voice messages are waiting at the message<br />
center.<br />
S<strong>IP</strong> Instant (Text) Messaging is supported<br />
in real-time. <strong>User</strong>s can send and receive<br />
text messages using their telephones.<br />
To read text messages:<br />
1. Press<br />
Messages,<br />
OR<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
and select Instant<br />
Press the InstMsg GHIsoft<br />
key JKL to read MNO a<br />
PQRS<br />
TUV<br />
WXYZ<br />
message just received.<br />
2. (Optional) If multiple PQRS TUV lines are WXYZ in<br />
OPER<br />
use, select from which line messages 0 #<br />
are to be retrieved. 0<br />
3. Messages appear first to last in sent<br />
order.<br />
4. Press the Next or Prev soft keys to<br />
cycle through messages in order.<br />
5. Press the More soft key to access the<br />
Delete, Reply and New options.<br />
To send a text message:<br />
1. Press<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
2. Select Instant Messages.<br />
Do Not Disturb<br />
3. (Optional) If multiple lines are in<br />
use, first select from which line to<br />
send the message.<br />
Hold<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
7<br />
*<br />
4. Press the More soft key then New.<br />
.<br />
8<br />
OPER<br />
9<br />
15<br />
5. Enter the desired extension or S<strong>IP</strong><br />
URL. Press the 1/A/a soft key<br />
to alternate between numeric and<br />
upper/lower case alphanumeric<br />
modes.<br />
6. Press the Select soft key to choose<br />
from various pre-scripted short<br />
messages.<br />
OR<br />
Press Edit to compose a custom<br />
message. Use dialpad keys to<br />
cycle through the character set.<br />
Use keys 1, *, 0, and # to select<br />
Del<br />
special characters.<br />
7. Press Send when finished.<br />
To listen to voice messages:<br />
1. Press<br />
Sel<br />
Menu<br />
Messages<br />
2. Select Message Center *,† .<br />
Do Not Disturb<br />
3. (Optional) If multiple lines are in<br />
use, select from which line messages<br />
are to be retrieved.<br />
Hold<br />
4. Display indicates number of<br />
messages and their importance.<br />
Press Connect to initiate Voice Mail<br />
retrieval from the Message Center,<br />
OR<br />
* Voice Mail is an optional feature<br />
configured on the server and may<br />
not be supported on your particular<br />
system. Contact your System Administrator<br />
to find out.<br />
† Screen options may vary with<br />
server-based application.<br />
.<br />
Press Clear to turn off the flashing<br />
LED without listening to messages.<br />
5. Follow voice prompts to listen to<br />
messages.
ABC<br />
DEF<br />
1<br />
2 3<br />
DEF<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
Distinctive Ringing / Call Treatment<br />
<strong>User</strong>s can set distinctive incoming ringing<br />
tones for contacts in their local directory.<br />
This allows identification of a contact by a<br />
specific ring tone.<br />
To set a distinctive ring for a local contact:<br />
1. Press<br />
Directory.<br />
Conference Directories<br />
Services<br />
Call Lists<br />
and select Contact<br />
2. Using the arrow keys, scroll through<br />
the directory to choose a contact.<br />
3. Press Edit and scroll down to Ring<br />
Type. Buddy Status<br />
Sel<br />
4. Enter a number corresponding to<br />
My Status<br />
one of the ring types available (press<br />
GHI<br />
Sel then Del to remove an existing PQRS<br />
Redial<br />
value). See Ring Type in this 7<br />
Menu<br />
7<br />
guide for further details.<br />
PQRS<br />
Del<br />
Hold<br />
Messages<br />
now have the distinctive ringing pattern Del<br />
Call Lists<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3 Redial 3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
Do Not Disturb<br />
MNO Menu<br />
OPER<br />
Presence 6 / Status / Buddy Lists<br />
MNO<br />
WXYZ Messages<br />
Hold<br />
TUV<br />
8 The 9 telephone combines interactive mes-<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
WXYZ<br />
sage Do Not Disturb services and status monitoring to com-<br />
#<br />
pliment a traditional messaging application<br />
such as email.<br />
Directories<br />
Live interaction within a pool of telephones<br />
is possible Services by monitoring the “presence”<br />
ABC<br />
DEF<br />
of the parties involved. Each 1<br />
telephone 2 3<br />
Conference<br />
ABC DEF<br />
can “watch” the status of up GHI to eight JKL other MNO<br />
Transfer<br />
telephones. These other telephones 4<br />
5 form<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
the “Buddy Redial List”. The status 7of<br />
buddies 8 9 is<br />
7 8 9<br />
displayed and updated in real PQRStime.<br />
TUV Each WXYZ<br />
Hold<br />
OPER<br />
telephone can also be “watched” * by 0 up # to<br />
OPER<br />
eight other telephones.<br />
To add or delete a contact from your<br />
buddy list, or block a contact:<br />
1. Press<br />
Directory.<br />
Conference Directories<br />
Services<br />
Call Lists<br />
Watch Buddy Status or Block Buddy fields.<br />
My Status<br />
Redial<br />
and select Contact<br />
2. Using the arrow keys, scroll through<br />
the directory to choose a contact.<br />
3. Press Edit and scroll down to the<br />
5. Press the Save soft key or Cancel<br />
to abandon the change then press<br />
Sel<br />
Conference Directories to return to the idle display.<br />
Services<br />
Incoming calls from this contact will<br />
applied.<br />
Buddy Status<br />
Menu GHI<br />
This My feature Status is local to the telephone, 4<br />
and may be over-ridden by Server Messages GHI<br />
PQRS<br />
settings. Contact your System Ad- 7<br />
ministrator for more details. Do Not 7Disturb<br />
PQRS<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
Directories Conference DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
Services 6<br />
GHI<br />
PQRS<br />
7<br />
JKL<br />
TUV<br />
8<br />
16<br />
PQRS TUV<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
JKL<br />
5<br />
MNO<br />
6<br />
*<br />
Hold<br />
4. Press Sel to switch between Enabled<br />
or Disabled status.<br />
5. Press the Save soft key or Cancel<br />
Del<br />
to abandon the change then press<br />
Conference Directories Menu to return to the idle<br />
display..<br />
Messages<br />
Services<br />
The diagrams show a typical Buddy<br />
Do Not Disturb<br />
Status screen display of monitored tele-<br />
Call Lists<br />
phones and a My Status display.<br />
Buddy Hold Status<br />
Directories<br />
Services<br />
Call Lists<br />
Conference<br />
Transfer<br />
Redial<br />
Call Lists<br />
My Status<br />
Redial<br />
Buddy Status<br />
My Status<br />
Redial<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
7<br />
PQRS<br />
PQRS<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Sel<br />
GHI<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
Sel<br />
TUV<br />
8<br />
TUV<br />
Del<br />
OPER<br />
0<br />
Menu<br />
OPER<br />
Messages<br />
Do Not Disturb<br />
Sel<br />
Hold<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
NO<br />
WXYZ<br />
9<br />
XYZ<br />
#<br />
Services<br />
DEF<br />
3 Call Lists<br />
EF<br />
MNO<br />
6 Buddy Status<br />
NO<br />
XYZ My Status<br />
9<br />
XYZ<br />
erence tories Redial<br />
#<br />
ices<br />
Lists<br />
Conference Directories<br />
y Status<br />
al<br />
tatus<br />
To view and change Presence settings:<br />
1. Press<br />
Del<br />
Menu<br />
and select Presence.<br />
2. Choose My Status to change your<br />
Messages<br />
own status (online, busy, etc.). This<br />
affects information sent to watching<br />
Do Not Disturb<br />
telephones. Presence information<br />
will also be sent to watching telephones<br />
when the user goes off-hook<br />
or invokes Hold Do Not Disturb. The My<br />
Status display can also be accessed<br />
by pressing the MyStat soft key from<br />
the idle display.<br />
3. Choose Buddy Status to monitor the<br />
status of the contacts within your<br />
buddy list. This can also be accessed<br />
by pressing the Buddies soft key on<br />
the idle display.<br />
Instant Messaging<br />
See Voicemail and Voice and Text Messaging.<br />
Multilingual <strong>Support</strong> (Localization)<br />
Many languages Del and call progress tones are<br />
supported by the telephone.<br />
To change language:<br />
1. Press<br />
Sel<br />
Menu<br />
Messages<br />
and select Settings.<br />
2. Scroll down to and select Language.<br />
3. Scroll Sel through the list of available<br />
ABC<br />
DEF<br />
languages Do Not and Disturb press the Select soft<br />
key when the desired 1 language 2 3 3is<br />
ABC DEF<br />
highlighted.<br />
4. The Del display will change to the lan-<br />
Hold<br />
guage of your choice. GHI JKL MNO<br />
5. Exit to the idle screen by pressing<br />
Menu . PQRS TUV WXYZ<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
GHI<br />
4<br />
PQRS<br />
7<br />
*<br />
JKL<br />
5<br />
TUV<br />
8<br />
OPER<br />
0<br />
OPER<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
MNO<br />
6<br />
WXYZ<br />
9<br />
#<br />
17<br />
4. Choose Watcher List to see which<br />
telephones are currently monitoring<br />
your status. Press the Block soft key<br />
to block a watcher.<br />
5. Choose Blocked List to see which<br />
telephones you have blocked from<br />
monitoring your status. Press the<br />
Unblock soft key to unblock a contact.<br />
The software running on the telephone<br />
is compatible with Windows<br />
and MSN Messenger for peer-topeer<br />
presence and instant messaging.<br />
Call progress tones are changed automatically<br />
when the language is changed, but<br />
the user can manually Del select a different<br />
set of tones.<br />
To change call progress tones:<br />
1. Press<br />
tings.<br />
Sel<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
and select Set-<br />
2. Scroll Sel down to and select Call<br />
Progress Tones.<br />
3. Scroll through the list of available<br />
call progress tones and press the<br />
Select Del Delsoft<br />
key when the desired<br />
Hold option is highlighted.<br />
4. Exit to the idle display by pressing<br />
.<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold
Phone Reboot<br />
Conference Directories<br />
Periodically, the telephone may require a user<br />
Services<br />
reboot. Reasons for this include accepting a<br />
Call Lists<br />
new configuration or new software.<br />
To reboot the telephone, simultaneously press My Status<br />
and hold the Messages, Microphone Mute, Redial<br />
and Volume keys (highlighted above) for<br />
more than 3 seconds. The reboot process will<br />
begin and is complete when the idle display is<br />
shown.<br />
In the case of problems, it may be possible to restore normal operation of your<br />
telephone without rebooting. Contact your System Administrator before attempting<br />
to reboot the telephone.<br />
Troubleshooting<br />
No Dial-Tone<br />
Verify power is correctly applied to the<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> telephone:<br />
• Check that the display is illuminated.<br />
• Make sure the LAN cable is inserted<br />
properly at the rear of the telephone<br />
(try unplugging and re-inserting the<br />
cable).<br />
• If using inline powering, check that<br />
the switch is supplying power to<br />
the telephone (contact your System<br />
Administrator).<br />
Buddy Status<br />
18<br />
1<br />
ABC<br />
2<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
No Display, Incorrect Display or Bad Contrast<br />
Verify power is correctly applied to the<br />
SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> telephone:<br />
• As “No Dial-Tone” above.<br />
Verify contrast adjustment:<br />
• Follow the instructions in this <strong>User</strong><br />
<strong>Guide</strong> to readjust the contrast to a<br />
darker level.<br />
• Reboot the telephone to obtain a<br />
default level of contrast (follow the<br />
instructions in this <strong>User</strong> <strong>Guide</strong>).<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
*<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Verify if dial tone is present on any other<br />
audio paths:<br />
• Switch between handset, headset<br />
(if present) or hands-free to see if<br />
dial tone is present on these other<br />
paths.<br />
• If dial tone exists on one of these,<br />
connect a different handset or<br />
headset to isolate the problem.<br />
Verify successful outbound or inbound<br />
calling:<br />
• Place a call to the telephone under<br />
investigation. Check that the<br />
display indicates incoming call<br />
information.<br />
• Lift the handset. Ensure dial<br />
tone is present and place a call<br />
to another extension or number.<br />
Check that the display changes in<br />
response.
No Ringing<br />
Verify incoming ring setting and volume<br />
level:<br />
• Adjust the ringing level from the<br />
front panel using the volume up/<br />
down keys.<br />
No Audio on Headset<br />
Verify correct connections:<br />
• Ensure the headset is plugged into<br />
the jack marked Headset at the rear<br />
of the telephone.<br />
• Ensure the headset amplifier (if present)<br />
is turned on and/or the volume<br />
is correctly adjusted.<br />
No Response from Feature Key Presses<br />
Directories Conference<br />
Verify telephone is in active state:<br />
Services<br />
• Make a call to the telephone to<br />
Call Lists check for inbound call display and ABC<br />
DEF<br />
ringing as normal. If successful, 1 2 2try<br />
3<br />
Buddy Status<br />
ABC DEF<br />
to press feature keys within GHIthe<br />
call JKL<br />
MNO<br />
My Status<br />
4 5 6<br />
to access Directory or Buddy 4<br />
GHI Status 5 6<br />
JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
for example.<br />
Redial<br />
7 8 9<br />
PQRS<br />
TUV<br />
WXYZ<br />
OPER<br />
* 0 #<br />
Display shows “Network Link is Down”<br />
Directories Conference<br />
OPER<br />
Verify LAN cable is properly connected:<br />
Services<br />
• Check termination at the switch or<br />
Call Lists hub (furthest end of the cable from ABC<br />
the telephone). 1 2<br />
Buddy Status<br />
ABC<br />
DEF<br />
3<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
• Check My that Status the switch or hub 4 is op- 5 6<br />
erational (flashing link/status GHI lights) JKL MNO<br />
PQRS<br />
TUV<br />
Redial<br />
or contact your System Administra- 7 8<br />
WXYZ<br />
9<br />
tor.<br />
PQRS TUV<br />
OPER<br />
0<br />
WXYZ<br />
#<br />
*<br />
OPER<br />
19<br />
• Check same status of handset,<br />
headset (if connected) and through<br />
the hands-free speakerphone.<br />
Verify successful outbound or inbound<br />
calling:<br />
• As “No Display” above.<br />
• Swap the handset into the headset<br />
jack at the rear of the telephone<br />
and verify that audio or dial tone<br />
is now present.<br />
For a list of compatible headsets, go to:<br />
http://eknowledge.polycom.com and fol-<br />
Sel<br />
low the link to “Knowledge base”.<br />
Del<br />
• Press Menu followed by System<br />
Status and Server Status to con-<br />
Messages<br />
firm line is actively registered to<br />
the server. Do Not Disturb<br />
• Reboot the telephone to attempt<br />
Sel<br />
re-registration Hold<br />
to the server.<br />
Del<br />
• Press Menu followed by System<br />
Status and Network Status. Scroll<br />
Messages<br />
down to verify LAN port is Active.<br />
Do Not Disturb<br />
• Reboot the telephone to attempt<br />
re-registration with the server.<br />
Hold
Safety and Compliance<br />
Part 15 Rules<br />
This device is compliant with Part 15 of the<br />
FCC Rules. Operation is subject to the following<br />
two conditions:<br />
1. This device may not cause harmful<br />
interference, and<br />
Class B Digital Device or Peripheral<br />
Note: This equipment is tested and complies<br />
with the limits for a Class B digital<br />
device, pursuant to Part 15 of the FCC<br />
Rules. These limits are designed to provide<br />
reasonable protection against harmful<br />
interference in a residential installation.<br />
This equipment generates, uses, and can<br />
radiate radio frequency energy and, if not<br />
installed and used in accordance with the<br />
instructions, may cause harmful interference<br />
to radio communications. However,<br />
there is no guarantee that interference will<br />
not occur in a particular installation. If this<br />
equipment does cause harmful interference<br />
to radio or television reception, which can<br />
be determined by turning the equipment off<br />
Modifications<br />
In accordance with Part 15 of the FCC<br />
Rules, the user is cautioned that any changes<br />
or modifications not expressly approved<br />
Installation Instructions<br />
Installation must be performed in accordance<br />
with all relevant national wiring rules.<br />
Plugs Acts as Disconnect Device<br />
The socket outlet to which this apparatus is<br />
connected must be installed near the equipment<br />
and must always be readily accessible.<br />
20<br />
2. This device must accept any<br />
interferences received, including<br />
interference that may cause undesired<br />
operation.<br />
and on, the user is encouraged to try to<br />
correct the interference by one or more of<br />
the following measures:<br />
1. Reorient or relocate the receiving<br />
antenna.<br />
2. Increase the separation between<br />
the equipment and receiver.<br />
3. Connect the equipment into an<br />
outlet on a circuit different from<br />
that to which the receiver is connected.<br />
4. Consult the dealer or an experience<br />
radio/TV technician for help.<br />
by <strong>Polycom</strong>, Inc. could void the user’s<br />
authority to operate the equipment.<br />
L’Installation doit être exécutée conformément<br />
à tous les règlements nationaux<br />
applicable au filage électrique.<br />
La prise électrique à laquelle l’appareil<br />
est branché doit être installée près de<br />
l’équipement et doit toujours être facilement<br />
accessible.
Industry Canada (IC)<br />
This Class [B] digital apparatus complies<br />
with Canadian ICES-003.<br />
CE and VCCI Mark<br />
This SoundPoint ® <strong>IP</strong> 500 S<strong>IP</strong> is marked<br />
with the CE mark. This mark indicates<br />
compliance with EEC directories 89/336/<br />
EEC and 73/23/EEC.<br />
<strong>Polycom</strong> Limited Warranty<br />
and Limitation Liability<br />
LIMITED WARRANTY. <strong>Polycom</strong> warrants<br />
to the end user (“Customer”) that this<br />
product is expected to be free from defects<br />
in workmanship and materials, under<br />
normal use and service, for one year from<br />
the date of purchase from <strong>Polycom</strong> or its<br />
authorized reseller.<br />
<strong>Polycom</strong>’s sole obligation under this express<br />
warranty is at <strong>Polycom</strong>’s option and<br />
expense, to repair the defective product<br />
or part, deliver to Customer an equivalent<br />
product or part to replace the defective<br />
item, or if neither of the two foregoing<br />
options are reasonably available, <strong>Polycom</strong><br />
may, on its sole discretion, refund<br />
to Customer the purchase price paid for<br />
the defective product. All products that<br />
are replaced will become the property of<br />
<strong>Polycom</strong>. Replacement products or parts<br />
may be new or reconditioned.<br />
21<br />
Cet appareil numérique de la classe [B]<br />
est conforme à la norme NMB-003 du<br />
Canada.<br />
A full copy of the Declaration of Conformity<br />
can be obtained from <strong>Polycom</strong> Ltd.,<br />
270 Bath Road, Slough, Berkshire, SL1<br />
4DX, UK.<br />
<strong>Polycom</strong> is expected to warrant any<br />
replaced or repaired product or part for<br />
ninety (90) days from shipment, or the<br />
remainder of the initial warranty period,<br />
whichever is longer.<br />
Products returned to <strong>Polycom</strong> must be<br />
sent prepaid and packaged appropriately<br />
for safe shipment, and it is recommended<br />
that they be insured or sent by a method<br />
that provides for tracking of the package.<br />
Responsibility for loss or damage does not<br />
transfer to <strong>Polycom</strong> until the returned item<br />
is received by <strong>Polycom</strong>. The repaired or<br />
replaced item will be shipped to Customer,<br />
at <strong>Polycom</strong>’s expense, not later than thirty<br />
(30) days after <strong>Polycom</strong> receives the<br />
defective product, and <strong>Polycom</strong> will retain<br />
risk of loss or damage until the item is<br />
delivered to Customer.
Exclusions<br />
<strong>Polycom</strong> will not be liable under this<br />
limited warranty if its testing and examination<br />
disclose that the alleged defect or<br />
malfunction in the product does not exist<br />
or results from:<br />
• Failure to follow <strong>Polycom</strong>’s installation,<br />
operation, or maintenance instructions.<br />
• Unauthorized product modification or<br />
alteration.<br />
Warranty Exclusive<br />
IF A POLYCOM PRODUCT DOES NOT<br />
OPERATE AS WARRANTED ABOVE,<br />
CUSTOMER’S SOLE REMEDY FOR<br />
BREACH OF THAT WARRANTY<br />
SHALL BE REPAIR, REPLACEMENT,<br />
OR REFUND OF THE PURCHASE<br />
PRICE PAID, AT POLYCOM’S OPTION.<br />
TO THE FULL EXTENT ALLOWED BY<br />
LAW, THE FOREGOING WARRANTIES<br />
AND REMEDIES ARE EXCLUSIVE<br />
AND ARE IN LIEU OF ALL OTHER<br />
WARRANTIES, TERMS, OR CONDI-<br />
TIONS, EXPRESS OR IMPLIED, EI-<br />
THER IN FACT OR BY OPERATION OF<br />
LAW, STATUTORY OR OTHERWISE,<br />
Service Agreements<br />
Please contact your <strong>Polycom</strong> Authorized<br />
Reseller for information about service<br />
Limitations of Liability<br />
LIMITATION OF LIABILITY. TO THE<br />
FULL EXTENT ALLOWED BY LAW,<br />
POLYCOM EXCLUDES FOR ITSELF<br />
AND ITS SUPPLIERS ANY LIABILITY,<br />
WHETHER BASED IN CONTRACT OR<br />
TORT (INCLUDING NEGLIGENCE),<br />
FOR INCIDENTAL, CONSEQUEN-<br />
TIAL, INDIRECT, SPECIAL, OR<br />
PUNITIVE DAMAGES OF ANY KIND,<br />
22<br />
• Unauthorized use of common carrier<br />
communication services accessed<br />
through the product.<br />
• Abuse, misuse, negligent acts or omissions<br />
of Customer and persons under<br />
Customer’s control; or<br />
• Acts of third parties, acts of God, accident,<br />
fire, lightening, power surges or<br />
outages, or other hazards.<br />
INCLUDING WARRANTIES, TERMS,<br />
OR CONDITIONS OF MERCHANT-<br />
ABILITY, FITNESS FOR A PARTICU-<br />
LAR PURPOSE, SATISFACTORY<br />
QUALITY, CORRESPONDENCE WITH<br />
DESCR<strong>IP</strong>TION, AND NON-INFRINGE-<br />
MENT, ALL OF WHICH ARE EX-<br />
PRESSLY DISCLAIMED. POLYCOM<br />
NEITHER ASSUMES NOR AUTHO-<br />
RIZES ANY OTHER PERSON TO AS-<br />
SUME FOR IT ANY OTHER LIABILITY<br />
IN CONNECTION WITH THE SALE,<br />
INSTALLATION, MAINTENANCE OR<br />
USE OF ITS PRODUCTS.<br />
agreements applicable to your product.<br />
OR FOR LOSS OF REVENUE OR<br />
PROFITS, LOSS OF BUSINESS, LOSS<br />
OF INFORMATION OR DATA, OR<br />
OTHER FINANCIAL LOSS ARISING<br />
OUT OF OR IN CONNECTION WITH<br />
THE SALE, INSTALLATION, MAIN-<br />
TENANCE, USE, PERFORMANCE,<br />
FAILURE, OR INTERRUPTION OF<br />
ITS PRODUCTS, EVEN IF POLYCOM
OR ITS AUTHORIZED RESELLER<br />
HAS BEEN ADVISED OF THE POS-<br />
SIBILITY OF SUCH DAMAGES, AND<br />
LIMITS ITS LIABILITY TO REPAIR,<br />
REPLACEMENT, OR REFUND OF THE<br />
PURCHASE PRICE PAID, AT POLY-<br />
Disclaimer<br />
Some countries, states, or provinces do<br />
not allow the exclusion or limitation of<br />
implied warranties or the limitation of<br />
incidental or consequential damages for<br />
certain products supplied to consumers,<br />
or the limitation of liability for personal<br />
injury, so the above limitations and exclu-<br />
Governing Law<br />
This Limited Warranty and Limitation of<br />
Liability shall be governed by the laws of<br />
the State of California, U.S.A., and by the<br />
laws of the United States, excluding their<br />
conflicts of laws principles. The United<br />
Nations Convention on Contracts for the<br />
International Sale of Goods is hereby<br />
excluded in its entirety from application to<br />
this Limited Warranty and Limitation of<br />
Liability.<br />
All rights reserved under International and<br />
Pan-American Copyright Conventions.<br />
No part of the contents of this manual may<br />
Copyright Notice<br />
Portions of the software contained in this<br />
product are Copyright (c) 1998, 1999,<br />
2000 Thai Open Source Software Center<br />
Ltd. and Clark Cooper.<br />
Permission is hereby granted, free of<br />
charge, to any person obtaining a copy of<br />
this software and associated documentation<br />
files (the “Software”), to deal in the<br />
Software without restriction, including<br />
without limitation the rights to use, copy,<br />
modify, merge, publish, distribute, sublicense,<br />
and/or sell copies of the Software,<br />
23<br />
COM’S OPTION. THIS DISCLAIMER<br />
OF LIABILITY FOR DAMAGES WILL<br />
NOT BE AFFECTED IF ANY REMEDY<br />
PROVIDED HEREIN SHALL FAIL OF<br />
ITS ESSENTIAL PURPOSE.<br />
sions may be limited in their application to<br />
you. When the implied warranties are not<br />
allowed to be excluded in their entirety,<br />
they will be limited to the duration of the<br />
applicable written warranty. This warranty<br />
gives you specific legal rights which may<br />
vary depending on local law.<br />
be copied, reproduced, or transmitted in<br />
any form or by any means, or translated<br />
into another language or format, in whole<br />
or part, without written consent from<br />
<strong>Polycom</strong>, Inc.<br />
Do not remove (or allow anybody else to<br />
remove) any product identification, copyright<br />
or other notices.<br />
<strong>Polycom</strong>, the <strong>Polycom</strong> logo design, and<br />
SoundPoint are trademarks of <strong>Polycom</strong>,<br />
Inc. in the U.S. and various other countries.<br />
and to permit persons to whom the Software<br />
is furnished to do so, subject to the<br />
following conditions:<br />
The above copyright notice and this permission<br />
notice shall be included in all copies<br />
or substantial portions of the Software.<br />
THE SOFTWARE IS PROVIDED “AS<br />
IS”, WITHOUT WARRANTY OF ANY<br />
KIND, EXPRESS OR IMPLIED, IN-<br />
CLUDING BUT NOT LIMITED TO THE<br />
WARRANTIES OF MERCHANTABIL-
ITY, FITNESS FOR A PARTICULAR<br />
PURPOSE AND NONINFRINGEMENT.<br />
IN NO EVENT SHALL THE AUTHORS<br />
OR COPYRIGHT HOLDERS BE LI-<br />
ABLE FOR ANY CLAIM, DAMAGES<br />
OR OTHER LIABILITY, WHETHER IN<br />
24<br />
AN ACTION OF CONTRACT, TORT OR<br />
OTHERWISE, ARISING FROM, OUT<br />
OF OR IN CONNECTION WITH THE<br />
SOFTWARE OR THE USE OR OTHER<br />
DEALINGS IN THE SOFTWARE.
<strong>Polycom</strong>, Inc.<br />
1565 Barber Lane<br />
Milpitas, CA 95035<br />
©2003 <strong>Polycom</strong>, Inc. All Rights Reserved. <strong>Polycom</strong>®, <strong>SoundPoint®</strong>, and the <strong>Polycom</strong> logo design<br />
are registered trademarks of <strong>Polycom</strong>, Inc. in the U.S. and various countries. All other trademarks<br />
are the property of their respective compainies.<br />
1725-11519-001 Rev. B
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