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A Unique World Just For You


Welcome to the world of <strong>Centurion</strong>.<br />

Your membership opens the door to myriad possibilities.<br />

This booklet has been created to remind you about just<br />

some of the numerous ways that <strong>Centurion</strong>® can add<br />

value to your life and how to access each benefit.<br />

• <strong>Centurion</strong> Lifestyle<br />

• <strong>Centurion</strong> Rewards<br />

• <strong>Centurion</strong> Travel


<strong>Centurion</strong> Lifestyle<br />

<strong>Centurion</strong> Lifestyle<br />

EXCEPTIONAL ACCESS, EXPERIENCES AND EXPERTISE<br />

Through your <strong>Centurion</strong> membership, you can enjoy insights and access to unique<br />

experiences across the lifestyle spectrum, including:<br />

• Exclusive invitations to local and international events<br />

• Bespoke gifting and sourcing of luxury sought after goods.<br />

RESERVED TABLES AT REMARKABLE RESTAURANTS<br />

<strong>Centurion</strong> brings coveted access to some of the most difficult to book restaurants.<br />

There are tables set aside every day of the week – just for <strong>Centurion</strong>.<br />

Participating restaurants include, among many others: 1<br />

• Mandarin Oriental<br />

• Zuma<br />

YOUR CENTURION CONCIERGE<br />

It starts with your <strong>Centurion</strong> Concierge: someone you can talk to who can make tailored<br />

recommendations, help you make the most of <strong>Centurion</strong>, and generally help make life easier:<br />

• Last-minute travel arrangements and bespoke itineraries<br />

• Restaurant recommendations and reservations<br />

• Help fulfilling requests with all things lifestyle related.<br />

Whether you are looking for inspiration for that special evening, a restaurant<br />

recommendation or help booking your next trip, just call us. You can rely on us to tap<br />

into the global network of contacts we have on hand to help make things easier for you.<br />

• Corbin & King<br />

• Marcus Wareing<br />

• Heinz Beck<br />

• Daniel Boulud<br />

• Alain Ducasse<br />

• Hakkasan<br />

To reserve a table, please call your <strong>Centurion</strong> Relationship Manager.<br />

For all your <strong>Centurion</strong> Lifestyle Benefits, please call your <strong>Centurion</strong> Relationship<br />

Manager or email AmericanExpress<strong>Centurion</strong>@Nedbank.co.za.


Travel benefits<br />

THE CENTURION AND INTERNATIONAL<br />

AMERICAN EXPRESS® LOUNGES<br />

COMPREHENSIVE WORLDWIDE TRAVEL<br />

INSURANCE<br />

UPLIFTING TRAVEL<br />

EXPERIENCES<br />

<strong>Centurion</strong> members enjoy<br />

preferential fares with select<br />

airlines as well as superior<br />

travel experiences that<br />

include:<br />

• Complimentary lounge access<br />

• Comprehensive worldwide<br />

travel insurance<br />

• Hotel Programmes.<br />

For all your <strong>Centurion</strong> Travel<br />

Benefits, please call your<br />

Relationship Manager.<br />

You and up to two of your guests or immediate<br />

family members (spouse and children under 18)<br />

have access to the lounges listed below.<br />

<strong>Centurion</strong> Lounges are available at the following<br />

airports:<br />

• Dallas/Fort Worth International Airport – Dallas Fort<br />

Worth USA (DFW)<br />

• Houston Intercontinental Airport – Houston<br />

USA (IAH)<br />

• McCarran International Airport – Las Vegas<br />

USA (LAS)<br />

• LaGaurdia Airport – New York USA (LGA)<br />

• Miami International Airport – Miami USA (MIA)<br />

• Tacoma International Airport – Seattle USA (SEA)<br />

• San Francisco International Airport – San Fransisco<br />

USA (SFO)<br />

The International American Express® Lounges at the<br />

following airports:<br />

• Aeroparque Jorge Newbery Airport – Buenos Aires<br />

(EZE)<br />

• Indira Gandhi International Airport – Delhi (DEL)<br />

• Mexico City International Airport – Mexico City<br />

(MEX–3)<br />

• Monterrey International Airport – Monterrey<br />

(MTY–2)<br />

• Sahar International Airport – Mumbai (BOM)<br />

• Sydney (Kingsford Smith) Airport – Sydney (SYD)<br />

• Toluca International Airport – Toluca (TLC)<br />

Here are some of the amenities you can look<br />

forward to at the <strong>Centurion</strong> and International<br />

American Express lounges:<br />

• A member service desk for last-minute travel<br />

and Card assistance.<br />

• A conference facility.<br />

• A family room.<br />

• A computer bar with printing, faxing and copying<br />

facilities.<br />

Emirates Lounges<br />

• Complimentary access to the Emirates Business<br />

Class airport lounge in Dubai. In addition,<br />

complimentary access to the rest of Emirates<br />

airport lounges worldwide.<br />

Priority Pass Lounges<br />

• You and your travel companions can escape the<br />

crowds and access over 1 000 lounges worldwide.<br />

Bidvest Premier Club Lounges<br />

• Complimentary access to Bidvest Premier Club<br />

airport lounges in South Africa.<br />

CENTURION LOUNGE LAS VEGAS<br />

You enjoy remarkable worldwide protection for<br />

you, your partner, your children and Secondary<br />

members. Protection extends to trips of up to<br />

120 days and includes:<br />

• Up to R15 million in medical assistance<br />

and expenses<br />

• Up to R35,000 for lost or stolen bags<br />

• Up to R12,500 for trip cancellation<br />

Exclusions and limitations apply. For full details<br />

of your insurance benefits, please contact your<br />

<strong>Centurion</strong> Relationship Manager.


Hotel Programmes<br />

YOUR EVERY<br />

STAY ENRICHED<br />

Whether you want to savour the very<br />

best hotels, enhance a business trip<br />

abroad or enjoy a memorable family<br />

holiday, <strong>Centurion</strong> membership can<br />

bring you extra value all around the<br />

world. <strong>Centurion</strong> hotel benefits come<br />

to life through five major programmes:<br />

• FINE HOTELS & RESORTS<br />

• The Hotel Collection<br />

• The Vacation Collection<br />

• Onefinestay 2<br />

• Hotel Loyalty Programmes<br />

Details of how to take advantage of<br />

these hotel benefits are included on<br />

the following pages.<br />

For all your Hotel Programmes, please<br />

call your <strong>Centurion</strong> Travel Benefits,<br />

please call your <strong>Centurion</strong> Relationship<br />

Manager.<br />

FINE HOTELS & RESORTS<br />

US$550 per stay of exceptional benefits at 5-star hotels<br />

Your luxury hotel programme brings you a collection of over 900 hand-selected,<br />

iconic 5-star properties worldwide, including Four Seasons, Ritz-Carlton and<br />

Mandarin Oriental. Enjoy competitive rates and complimentary benefits that<br />

offer an average total value of US$550*. 3<br />

At each property you can expect the following:<br />

• Complimentary daily breakfast for two people<br />

• Complimentary room upgrade upon arrival (when available)**<br />

• Noon check-in (when available)<br />

• Guaranteed 16:00 late check-out<br />

• Special amenity at each property, such as a food and beverage credit<br />

or a massage for two people***<br />

• Complimentary Wi-Fi, exclusions apply.<br />

When you stay at selected hotels from Aman, Belmond, Mandarin Oriental Hotel<br />

Group, Oetker Collection, The Peninsula Hotels, Rosewood Hotels & Resorts,<br />

St. Regis, and Waldorf Astoria Hotels & Resorts, you will receive additional amenities:<br />

• A room upgrade at time of booking, when available (replaces room upgrade<br />

upon arrival)<br />

• A US$100 or US$200 food and beverage or spa credit with a minimum<br />

paid two-consecutive-night stay.***<br />

* Average value based on FINE HOTELS & RESORTS bookings in 2015 for stays of two nights.<br />

Actual value will vary based on property, room rate, upgrade availability, and use of benefits.<br />

** Certain room categories are not eligible for upgrade.<br />

*** Special amenities and <strong>Centurion</strong> benefits vary by property.<br />

To claim your benefits, book through your <strong>Centurion</strong> Relationship Manager.<br />

THE ROSEBERY LOUNGE, MANDARIN ORIENTAL HYDE PARK, LONDON<br />

SHANGRI-LA HOTEL, PARIS


The Hotel Collection<br />

Benefits at even more properties<br />

<strong>Centurion</strong> membership also brings<br />

you great benefits at even more<br />

properties through our Hotel<br />

Collection programme. Enjoy the<br />

tantalizing prospect of credits and<br />

upgrades at more than 400 hotels<br />

in over 30 countries, including<br />

W Hotels, Westin, Sofitel, Hilton<br />

and Marriott.<br />

Book and stay two nights or more at<br />

any property in The Hotel Collection<br />

and you will receive: 4<br />

• US$75 credit to spend on hotel<br />

amenities like dining, spa or other<br />

leisure facilities<br />

• A room upgrade at check-in, if available.<br />

To claim your benefits, you must<br />

book through your <strong>Centurion</strong><br />

Relationship Manager.<br />

The Vacation Collection<br />

Holidays with a difference<br />

Make your holiday extra special. As well as<br />

enjoying specially negotiated room prices for<br />

<strong>Centurion</strong> members, you could benefit from: 5<br />

• Complimentary room upgrade, subject to<br />

availability at check-in<br />

• Early check-in and late check-out.<br />

When you book two nights or more at<br />

most of our hotels, you could also receive<br />

a complimentary dining experience, spa<br />

treatment, resort credit offer or<br />

complimentary nights.<br />

Some hotels also offer 20% off food and<br />

beverages or spa treatments.<br />

To claim your benefits, you must book<br />

through your <strong>Centurion</strong> Relationship Manager.<br />

INTERCONTINENTAL NEW YORK – TIMES SQUARE<br />

BANYAN TREE RAS AL KHAIMAH BEACH –UAE


Hotel Loyalty Programmes<br />

Membership Rewards points<br />

VALUABLE AND FLEXIBLE REWARDS<br />

onefinestay<br />

Get the local experience, in style<br />

For those craving a better way to experience a city and enjoy the<br />

charm and practicality of a real home, onefinestay offers luxurious<br />

homes and flats in Rome, New York, Paris, Los Angeles and London,<br />

selected for their style, character and comfort. 6 <strong>Centurion</strong> members<br />

enjoy:<br />

• A £200 credit on each booking<br />

• A personal meet and greet on arrival<br />

• An iPhone loaded with local area recommendations.<br />

To claim your benefits, please call your <strong>Centurion</strong> Relationship<br />

Manager.<br />

Higher-tier memberships<br />

As a <strong>Centurion</strong> member, we also elevate you to<br />

the higher tiers of leading loyalty programmes.<br />

Our leading hotel loyalty partners include:<br />

• Hilton Hotels Worldwide<br />

– Hilton Honors – Diamond Status<br />

• Intercontinental Hotels Group<br />

– IHG® Rewards Club – Platinum Elite Status<br />

• Shangri-La Hotels & Resorts<br />

– Golden Circle Diamond Membership<br />

• Starwood Hotels & Resorts<br />

– Preferred Guest Gold Status<br />

• Meliá Hotels International<br />

– MeliáRewards Platinum<br />

• Carlson Rezidor Hotels<br />

– Club Carlson Gold Elite<br />

• Relais & Châteaux<br />

– Club 5C<br />

• Jumeirah Hotels & Resorts<br />

– Sirius Gold<br />

• Marriot Hotels & Resorts<br />

– Gold Elite status<br />

Enrolment is required to enjoy the benefits of<br />

each loyalty programme. To enrol, please call your<br />

<strong>Centurion</strong> Relationship Manager.<br />

A REWARDS PROGRAMME THAT IS EVEN MORE REWARDING<br />

Membership Rewards® is just one of the ways we recognise your loyalty.<br />

When you or your Supplementary member spend,<br />

you will earn 1.75 MR points for every R5 spent 7<br />

that can be redeemed for anything from a luxurious<br />

travel destination to exquisite jewellery, to a round<br />

of golf on a world-class course or any number of<br />

sought-after items.<br />

You have numerous redemption options including:<br />

• using points towards purchases to offset eligible<br />

spend on your Card;<br />

• shopping;<br />

• booking flights and accommodation; and<br />

• transferring points into any of our partners’ frequent<br />

flyer or hotel programmes, such as British Airways or<br />

Virgin Atlantic.<br />

There is no expiry date and no earning cap on your<br />

points either, which means you can save them and<br />

redeem them at any time in the future.<br />

To view all the options and to find out more, visit<br />

membershiprewards.co.za


TERMS AND CONDITIONS<br />

1. CENTURION DINING. Subject to availability. American Express<br />

and Partner Terms and Conditions apply. In addition <strong>Centurion</strong> has<br />

over 350 recommended restaurants, handpicked by our culinary experts<br />

and ready to welcome you with a complimentary bottle of wine or an<br />

appetizer. American Express and Partner Terms and Conditions apply.<br />

Benefits are valid only when full payment is made with an American<br />

Express Card in the <strong>Centurion</strong> member’s name. To redeem benefits,<br />

restaurant reservations must be made through <strong>Centurion</strong> Concierge<br />

and the reservation must be in the <strong>Centurion</strong> member’s name. Benefits<br />

are valid for seated dining only and cannot be combined with any other<br />

offer or promotion. Benefits are limited to one redemption per visit, per<br />

<strong>Centurion</strong> Card, per bill, per table, unless otherwise stated. Blackout<br />

dates may apply, please check with <strong>Centurion</strong> Concierge when making<br />

a reservation. Cancellation and no-show policies may apply, please<br />

check with <strong>Centurion</strong> Concierge when making a reservation. Benefits<br />

may be limited to a maximum number of people, please check with<br />

<strong>Centurion</strong> Concierge when making a reservation. Each reserved table<br />

has a maximum number of diners and your booking cannot exceed this.<br />

All reserved tables may be subject to a pre-communicated sitting time.<br />

Please check with <strong>Centurion</strong> Concierge for full availability.3. PRIORITY<br />

PASS. Both the main <strong>Centurion</strong> member and Supplementary <strong>Centurion</strong><br />

member can enrol into Priority Pass. In order to access priority pass<br />

lounges, the <strong>Centurion</strong> member must present a valid Priority Pass card<br />

in his/her name, along with boarding pass for same-day travel and<br />

government-issued id. The main <strong>Centurion</strong> member and Supplementary<br />

<strong>Centurion</strong> member may bring up to one guest into lounge at no cost.<br />

Any additional guests will be charged a fee at the prevailing rate –<br />

currently US$27 per person, per visit, to his or her American Express<br />

<strong>Centurion</strong> Card.4. AMERICAN EXPRESS LOUNGES. <strong>Centurion</strong><br />

members have unlimited complimentary access to American Express<br />

Lounge locations. Guest access policies vary by location and are subject<br />

to change. To access American Express Lounges, the <strong>Centurion</strong> member<br />

must present the agent with the following upon each visit: his or her<br />

valid Card and upon request, same-day airline ticket on any carrier and a<br />

government-issued ID. Failure to present this documentation may result<br />

in access being denied. <strong>Centurion</strong> members will not be compensated<br />

for changes in locations, rates or policies. For US lounge locations,<br />

<strong>Centurion</strong> member must be at least 18 years of age to enter without a<br />

parent or guardian. <strong>Centurion</strong> member must be 21 years of age to enter<br />

a lounge with a self-service bar, unless accompanied by a parent or legal<br />

guardian. American Express reserves the right to remove any person<br />

from a lounge for inappropriate behaviour or failure to adhere to lounge<br />

rules, including, but not limited to, conduct that is disruptive, abusive<br />

or violent. Access is subject to space availability. Hours vary by location<br />

and are subject to change. Amenities and services vary among lounge<br />

locations and are subject to change. Use of American Express Lounges<br />

is subject to all rules and conditions set by American Express. American<br />

Express reserves the right to revise the rules at any time without notice.<br />

Skywards frequent flyer programme apply and can be found at emirates.<br />

2. ONEFINESTAY. Bookings to be made through <strong>Centurion</strong> Travel<br />

service unless otherwise agreed. Credit valid for bookings made<br />

before 31 December 2016. Credit will appear on the check-out invoice<br />

in currency of destination. Charge to <strong>Centurion</strong> member is in the<br />

currency of destination. Payment must be made in full with a <strong>Centurion</strong><br />

Card in the <strong>Centurion</strong> member’s name. One booking per Account<br />

(main or Supplementary) per stay. <strong>Centurion</strong> member must travel on<br />

the itinerary booked to be eligible for benefits described. May not be<br />

combined with other offers unless indicated. Limit one benefit package<br />

per property, per stay. Back-to-back stays within a 24-hour period at<br />

the same property considered one stay. Blackout dates may apply and<br />

vary by property. Visit onefinestay.com/terms-conditions/ for full<br />

Terms and Conditions. 3. FINE HOTELS & RESORTS. Average value<br />

based on FINE HOTELS & RESORTS bookings in 2015 for stays of two<br />

nights. Actual value will vary based on property, room rate, upgrade<br />

availability, and use of benefits. Valid only for new FINE HOTELS &<br />

RESORTS bookings made through <strong>Centurion</strong> Travel service. Payment<br />

must be made in full with a <strong>Centurion</strong> Card in the <strong>Centurion</strong> member’s<br />

name. <strong>Centurion</strong> member must travel on itinerary booked to be eligible<br />

for benefits described. Noon check-in and room upgrade are based on<br />

availability and are provided at check-in. Certain room categories are<br />

not eligible for room upgrade; call <strong>Centurion</strong> Travel service for details.<br />

Breakfast amenity varies by property, but will be, at a minimum, a<br />

Continental breakfast. Complimentary Wi-Fi is provided in room, with<br />

the exception of select properties where In-Room Wi-Fi is included as<br />

part of a mandatory daily resort fee or is not available. In these instances<br />

complimentary Wi-Fi will be provided in a common space on property.<br />

Call <strong>Centurion</strong> Travel service for property-specific details regarding<br />

Wi-Fi. Benefit restrictions vary by FINE HOTELS & RESORTS property<br />

and cannot be redeemed for cash, and may not be combined with other<br />

offers unless indicated. Benefits and additional FINE HOTELS &<br />

RESORTS promotions are only applied at check-out and expire at checkout.<br />

Limit one benefit package per room, per stay. Three-room limit<br />

per <strong>Centurion</strong> member, per stay; back-to-back stays within a 24-hour<br />

period at the same property considered one stay. 4. Valid only for new<br />

CENTURION FINE HOTELS & RESORTS bookings made through<br />

<strong>Centurion</strong> Travel service at participating Aman, Belmond, Mandarin<br />

Oriental Hotel Group, Oetker Collection, The Peninsula Hotels,<br />

Rosewood Hotels & Resorts, St. Regis, and Waldorf Astoria Hotels &<br />

Resorts properties. Payment must be made in full with an American<br />

Express Card in the <strong>Centurion</strong> member’s name. Available for <strong>Centurion</strong><br />

members only. <strong>Centurion</strong> member must travel on itinerary booked to<br />

be eligible for benefits described. Noon check-in is based on availability<br />

and is provided at check-in. Room upgrade will be confirmed at time<br />

of reservation subject to availability, and will replace FINE HOTELS &<br />

RESORTS room upgrade at time of check-in. Certain room categories<br />

are not eligible for room upgrade; call <strong>Centurion</strong> Travel service for<br />

details. Breakfast amenity varies by property, but will be, at a minimum,<br />

a continental breakfast. Benefit restrictions vary by CENTURION<br />

FINE HOTELS & RESORTS property and cannot be redeemed for<br />

cash, and may not be combined with other offers unless indicated.<br />

Certain participating CENTURION FINE HOTELS & RESORTS<br />

properties will offer with a minimum paid two-consecutive-night stay<br />

a <strong>Centurion</strong> benefit of (1) a US$200 food and beverage or spa credit;<br />

(2) a US$200 food and beverage credit only; or (3) a US$100 food and<br />

beverage or spa credit. Call <strong>Centurion</strong> Travel service for details. Credit<br />

is applied in U.S. dollars or equivalent in local currency based on the<br />

exchange rate on the day of check-out. Unused credit will be forfeited<br />

at check-out. Benefits and additional FINE HOTELS & RESORTS<br />

promotions are only applied at check-out and expire at check-out.<br />

Limit one benefit package per room, per stay. Three-room limit per<br />

<strong>Centurion</strong> member, per stay; back-to-back stays within a 24-hour<br />

period at the same property considered one stay. Participating FINE<br />

HOTELS & RESORTS properties and benefits are subject to change.<br />

5. THE HOTEL COLLECTION. Valid only for new THE HOTEL<br />

COLLECTION bookings with participating providers of two or more<br />

consecutive nights made through <strong>Centurion</strong> Travel service, American<br />

Express Travel office or American Express Travel Online (online<br />

bookings currently only available to Basic members). Available only<br />

for the following American Express members: Consumer and Business<br />

<strong>Centurion</strong>® Members (“Eligible members”). Payment must be made<br />

in full with an American Express Card in the Eligible Cardmember’s<br />

name. Eligible Cardmember must travel on itinerary booked to be<br />

eligible for benefits described. A one-category room upgrade is based<br />

on availability and eligibility at check-in to the hotel. The Cardmember<br />

will receive the credit as a deduction from the final hotel bill when<br />

checking out of the hotel; they will receive US$1 for each eligible dollar


spent up to US$75. Eligible charges exclude charges for taxes, gratuities,<br />

fees and cost of room. Additional exclusions based on specific hotel<br />

restrictions may also apply (including without limitation purchases<br />

within the hotel that are unaffiliated and/or owned by third parties) –<br />

see hotel front desk for details. Credit must be used in conjunction with<br />

initial stay and cannot be carried over to another stay, is not redeemable<br />

for cash and expires at check-out. Credit is non-exchangeable and<br />

non-refundable and is applied in USD or equivalent in local currency<br />

based on exchange rate on day of arrival. May not be combined with<br />

other offers or programmes unless indicated. Limit one credit per room,<br />

per stay. Three-room limit per Eligible Cardmember per stay; back-toback<br />

stays within a 24-hour period at the same property considered<br />

one stay. Hotel nightly rates vary by property, dates, room category<br />

and occupancy. Participating providers and benefits subject to change.<br />

5. THE VACATION COLLECTION. Room upgrade is to the next room<br />

category, at the discretion of the hotel and subject to availability at<br />

check-in. Early check-in and late check-out subject to availability at the<br />

hotel. Benefits vary per property and by validity date. Complimentary<br />

nights offers are based on minimum-consecutive-stay criteria. Offers are<br />

non-transferable, non-combinable, and valid for new bookings only. For<br />

a full list of offers please contact your <strong>Centurion</strong> Travel service. Partner<br />

Terms and Conditions apply. The Vacation Collection travel arrangements<br />

are operated by ALG Tide UK Ltd, operating Travel Impressions and The<br />

Vacation Collection (Registered Address 49 Southwark Bridge Road,<br />

London, United Kingdom, SE1 9HH; Registered Number 08514631).<br />

Member of ABTA (number Y6128) and ATOL (number 10780).<br />

6. HOTEL PARTNER LOYALTY PROGRAMMES. Enrolment<br />

is required to receive programme benefits. Individual benefits vary<br />

by partner and are subject to availability. Please refer to each hotel<br />

loyalty partner’s Terms and Conditions. American Express reserves<br />

the right to instruct Hotel Partners to cancel your membership<br />

if you cease to be a <strong>Centurion</strong> member or your Account is not in<br />

good standing. Benefits are subject to availability. Call <strong>Centurion</strong><br />

Concierge for details of each partner’s Terms and Conditions.<br />

7. MEMBERSHIP REWARDS. Membership Rewards points<br />

are not earned on balance transfers, cash advances, American<br />

Express Travellers Cheque purchases, foreign exchange, fees and<br />

interest charges for returned payments, finance charges, late payment and<br />

referral charges, fees/charges including joining, annual and Membership<br />

Rewards fees. Full Membership Rewards Terms and Conditions<br />

apply and can be requested from AmericanExpress<strong>Centurion</strong>@nedbank.co.za.<br />

American Express ® is a registered trademark of American Express. American Express Cards is operated under licence in<br />

South Africa by Nedbank Ltd Reg No 1951/000009/06, authorised financial services and registered credit provider (NCRCP16)

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