CR5 Issue 155 April 2018 digital


April 2018

Need More Space?

Time for a move...

Whether you’re running out of space

at home or just looking for a fresh start,

Park & Bailey can help.

If you are considering a move in 2018,

contact our team of property experts

for a personalised market consultation.

Call us on 020 8763 8060

Visit our website at for the latest properties

Read our 5 Star

Google Reviews


Vegetarian Feast

on a Banana leaf

more than 30 dishes



y, 18th January



Starts fr

rom 5.30 pm to 10.30 pm

Cost: £26.90 per person

On the 18th


2018 at


var we are hosting a


14th Festival

April evening,

with a 4 course menu.

11.00am to 3.30pm


vations fo

or the evening are

now being taken

£25 per person

Vegetarian Feast

Valenties Day



now being taken

Bookings now being taken

2 TO







local community

CALL : 0208


773 4737



If you are thinking of selling or renting your property,

please call us today to arrange a free valuation.

020 8763 8878

To advertise call Lucy on 01737 557888 or 07703 209292


Welcome to the April 2018 Issue of CR5

CR5 is your local community magazine delivered FREE of charge every month

to 11,500 homes in Coulsdon, Old Coulsdon, Netherne, Hooley & Chipstead.

Welcome to the April 2018 issue of CR5


I hope you all had a nice March despite

several snowfalls. Luckily none of them

lasted for long, but gave the youngsters

time to enjoy building snowmen and

sledging. Let us hope that spring is well

and truly on its way and we can look

forward to some warmer weather.

No doubt gardening will be on everyone’s

minds to prepare for the summer months

Don’t miss our for our Fab Prize

competition on page 8 :-)

If you are planning any new projects in

your home this year, please do take a look

at the wealth of advertisers in the CR5

Magazine. The handy index is on page 98

for your convenience.

CR5 Magazine is brought to you by a

local publisher giving you access to a

huge selection of local businesses along

with a wealth of local information on the

Community Pages (p90-97).

If you call any advertisers, please do

mention you found their advert in the CR5

Magazine- this will ensure the future of

CR5 popping through your letterbox each


Dont forget to LIKE our Facebook page

for regular updates. You can also find

more information on our website

Wishing you all a happy, and healthy


Warm regards

Lucy McAlpine

Editor CR5 Magazine

Telephone: 01737 557888

Mobile: 07703 209292


Published by CR5 Magazine,

Hillside, Netherne Lane, Coulsdon, CR5




@CR5 Magazine

Lucy McAlpine

Michelle Plant


CR5 Wordsearch COMPETITION 8

Fool me once ... 16

Furry Friends Animal Rescue 24

Animal Protection Trust 24

Quirky Britain: Take a walk with a llama 32

CR5 History: A memorial to post 40

CR5 Gardening: Ovehaul your lawn 44

Croydon Conservatives Update 48

CR5 Technology: Don’t be an April Fool 56

On your bike... 60

Taking Time... 64

CR5 Travel: Belgrade 68

Coulsdon & Purley Debating Society 72

CR5 Recipe: Lemon Marscapone Creams 76

CR5 Pets : Protect your pets this Spring 76

Private Health Insurance? 78/79

CR5 Motoring: BMW X3: Truly Capable 80

Preventing Keyless Car Theft 82/83

Coulsdon Library 84

The Ash Girl - Courtyard Theatre 85

CR5 Kids Page 86

Old Coulsdon Camera Club 87

Filled with the fullness of God 87

CR5 Just for Fun Crossword 88

Trip Down Memory Lane 89

CR5 Recipe: Spice crusted baked salmon fillets 89

CR5 Community Pages 90-97

Index of Advertisers 98

We take the hassle out of advertising, giving

you time to run your business.

To advertise your business in the next issue, either

call or email us for our CR5 media pack

Deadline for artwork for May 2018 issue:

18th April 2018

Please note: Advertising Space cannot be

guaranteed in our deadline week: please make

your booking in plenty of time


Although every effort has been taken in compiling the contents,

the publisher cannot be held responsible for errors, omissions or

information supplied by its advertisers.

CR5 is COPYRIGHT protected. No part of this publication may be

reproduced, stored in any retrieval systems or transmitted in any

form, without prior permission of the publisher.

A walk in the woods, a day of fun, or a

weeks holiday ~ your dog becomes part

of our family !

BiFold Doors

Composite Doors

Wooden Doors & Windows

UPVC Doors & Windows

Patio Doors

‘A’ Rated double glazed units

Free Quotations/Fully Insured

Call Karen 07958 14010 Year 10 Year Warranty

Double or single glazed repairs

Broken or misted sealed units

Broken hinges and handles

Patio Doors

Cat Flaps

Conservatory Roofs

Burglary Repairs

**24hr Boarding Up Service**

Stoneyfield Road, Old Coulsdon

email :


To advertise call Lucy on 01737 557888 or 07703 209292


Complete design consultancy services tailored to your personal requirements

Custom Made Curtains & Blinds •Window Dressing Service •Designer Wallpapers

Bespoke Furniture • Headboards •Full Installation Service

Opening hours: Monday, Wednesday, Friday and Saturday - By Appointment only

Tuesday and Thursday -10am - 4pm

Follow us on Instagram -

01737 355284

145 High Street, Banstead SM7 2NT


6 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292



A Pet, Baby

or Family

Photo Session at

Andrew Franklin


(Worth CR5 ROADNAMES £49)




Firstly, locate all of the listed roads in BECKETT

the grid

H G I E L T S E W B to the left.


The remaining letters will spell out a road

N R A L I E D N R E name in the CR5 area not previously listed. CLOVER

Submit your entry by email with the subject



“COMPETITION” to or post

to CR5 Magazine, Hillside, Netherne Lane,


T S R E G O N T V K Coulsdon. CR5 1NR.


Please do not forget your name and address



and contact number on your entry.



Competition closes 18th April 2018. HOMEFIELD

The winner will be randomly selected, notified and

A E C S E N N N C T named in the May 2018 issue of CR5. HOW

No cash alternative is available. Editors decision LACEY is

N D I N L W U O H T final. No correspondence will be entered into.

































8 Log into your local community website! WILHELMINA



The Friendliest Salon in Coulsdon!

Tue ~ 9am -5pm Wed ~ 9am -5pm Thu ~11am-7pm Fri ~ 9am -5pm Sat ~ 9am -5pm

77 Stoats Nest Road,

Coulsdon CR5 2JJ








FREE QUOTE • 020 8287 0543

23 Wood Street, Hackbridge, Surrey, CR4 4JT

To advertise call Lucy on 01737 557888 or 07703 209292


10 Log into your local community website!


Specialist Cladding by Cladding Specialists

• Fascias & Soffits

• Guttering

• Cladding

• Cement Verges


With no obligation to buy


We won’t be beaten on price

Tel: 0800 1389072 07782 172086

To advertise call Lucy on 01737 557888 or 07703 209292


Tax advisers & cloud accountants

QuickBooks Pro-trainers

B: 01737 551904 M: 07739 098890


Call Mike Devine ATT

to arrange a free initial meeting and quote.

We are a home based firm of accountants and tax

advisers. With over 25 years of experience we offer

a friendly, efficient and cost effective service.

For our range of fees, client case studies and

10 reasons to consider using our services


4 Marlpit Lane, Coulsdon, Surrey, CR5 2HA

Need help seng up your bookkeeping? Have you

looked at cloud based software? Call us for a

free, no obligation demonstration of

QuickBooks Online.

12 Log into your local community website!






Chipstead Valley Primary School

Chipstead Valley Road



Tuesdays 5:30pm and 7:30pm

Your Consultants name is Marie

Telephone 07786 265261

Old Coulsdon Congregational

Coulsdon Road Church Hall

Opp Tudor Rose, Old Coulsdon


Wednesdays 5:00pm and 7:00pm

Your Consultants name is Marie

Telephone 07786 265261

Coulsdon St Andrews Church

Woodmansterne Road

Coulsdon, Surrey


Thursday at 7:30pm

Your Consultants name is Nicola

Telephone 07951 153824

0344 897 8000

To advertise call Lucy on 01737 557888 or 07703 209292


14 Log into your local community website!

Helping you make your house a home

• Carpets

• Laminates

• Parquet

• Wood floors

• Design floors

• Commercial work

Showroom: 937 Brighton Road, Purley. Tel: 020 8660 0473

All types of carpet & flooring on display - Monday - Friday 9.30am – 5.00pm | Saturday 9.30am – 4.30pm

To advertise call Lucy on 01737 557888 or 07703 209292


Fool me once, shame on you…

…fool me twice, shame on me.

The first of April is traditionally April Fool’s

Day, or more correctly, All Fools Day.

Its origins, like so many traditions that have

been handed down to us across the generations,

are shrouded in a certain amount of


It might be related to the ability of Spring

weather to provide us with theunexpected,

sunshine and showers in close order, or even,

like this year, snow at Easter.

There’s the possibility that it’s the

celebration on the fruitless expedition

by the crow on Noah’s ark to find dry land.

Some speculate that it comes from the Hindu

festival of Holi or Huli, where the celebration

of the defeat of evil takes the form of people

throwing coloured powder and water at each

other. Others suggest that it’s an evolution of

the medieval Feast of Asses or Feast of Fools

which had its beginnings in France. Certainly,

the most modern form of All Fools Day started

there. You have to remember that up until

1582, when Pope Gregory brought in a new

calendar, the 1st April was the start of the New

Year, not the 1st January. It’s why, at least in

part, our tax year still works along those lines.

(Now there’s an April Fool’s trick. Income Tax

was first introduced in the UK back in 1799

purely as a temporary measure to help pay for

the war against Napoleon. Note the use of the

word ‘temporary’. Two hundred odd years later,

and I’m still waiting for the Chancellor to leap

out from No.11 Downing Street and shout ‘April

Fool! You can have it all back now…’)

They really knew how to celebrate in those

days. Not for them a quiet evening with some

Aldi Prosecco and Jools Holland’s Hootenanny

on the TV, oh no. The celebrations lasted a

week and ended with parties, dancing late into

the night and the giving of presents. But when

the Gregorian calendar came in, not everyone

knew about it. It took a long time for news to

travel. Pope Gregory couldn’t just tweet ‘Let’s

make the calendar great again. It now starts in

January’ and the known world suddenly,

simultaneously, upgrade to Year V2.0 (Papal

Edition). Some didn’t hear about it, some did

and refused to accept the change. Others

frankly forgot about it. But what began to

happen was that people who had made the

change began to play tricks on those that

hadn’t, by inviting them to non-existent New

Year’s Eve parties.

And those who fell for it became ‘April Fools’.

The tricks, or pranks, began to develop, getting

people to believe that something that was true

was actually false. And the tradition began to

migrate, reaching England and the rest of the

British Isles in the 18th Century.

Nowadays it’s usually the reverse,

with the media often cunningly and

meticulously crafting fictional news stories and

articles which have just enough credibility to

possibly be true. In 1957, the BBC famously ran

an item on the deadly serious news magazine

programme Panorama in which they explored

the problems experienced by spaghetti farmers

on the Swiss/Italian border. In 1964, Swedish

Television announced to their viewers that they

could convert their black and white televisions

to colour through the simple expediency of

pulling a nylon stocking over the screen.

Sir Patrick Moore once announced that a

unique planetary alignment would result in less

gravity on Earth and that if you jumped at a

particular time you might even float.

In 1998 Burger King announced the launch of

the left-handed Whopper burger.

The Independent wrote an 8 page pull-out

special on a wholly fictional Caribbean island,

with detailed information on its culture, trade,

tourism and history.

Waitrose advertised the Pinana, a banana/pineapple

hybrid. Did people fall for them? Oh yes.

So, this April 1, keep an eye out for

the pranks and the tricks. And look hard.

These days they’re a lot trickier to spot. It’s

not that they’ve become so much more clever

and sophisticated, it’s just that the real news is

often so unbelievable…

Paul M Ford writes for GrayDorian

– The Writing Bureau

16 Log into your local community website!

A friendly family business with traditional

values, supplying all your tyre needs at

affordable prices.

All leading brands . Tyre fitting . Wheel alignment

Wheel balancing . Puncture repairs . Mower & barrow tyres

Call us for a quote or drop in for a free tyre

check. We guarantee great service and lowest

New for 2015!

prices on budget & premium branded tyres.

Hunter 4 Wheel Alignment System

If you suspect uneven tyre wear or vehicle handling problems please

call in for your free tracking / alignment check.

Tel: 01737 557122

Open Mon-Fri 8.00-5.30pm, Sat 8.00-4.00pm

75 Brighton Road, Hooley, Surrey, CR5 3EG (on A23 next to ESSO service station)

20 20 years years experience


Best Best price, price, first first time, time,

everytime everytime

To advertise call Lucy on 01737 557888 or 07703 209292


• Extensions & Renovations • Loft Conversions

• Driveways & Landscaping • Decking & Fencing

• Kitchen & Bathroom Fitting • Insurance Work

• Refurbishments

• Roofing

020 8669 8318

07967 885336

Free Quotation and advice

All work fully insured and guaranteed


18 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292




Independent Catholic Primary School for boys and girls aged 3-11 years

Catholic Independent Primary School for boys and girls aged 3-11 years

Catholic Independent




Peaks Primary

Hill, Purley,

Hill, School


Purley. for




CR8 and


girls 3JJ


aged 3-11 years

29 Peaks Hill, Purley,



3JJ. 0208 660 3351

0208 660 3351 email:


educational development email:

of children in

‘The “The educational the EYFS development setting development is excellent.’ of children of children in the in

the EYFS setting is is excellent” excellent.’

Children love to explore the world we

live Children in and love here to at explore Laleham the Lea world we use we

Science, live in and here Technology, at Laleham Engineering, Lea we use

the Science, Arts and Technology, Maths (STEAM) Engineering, subjects

across the Arts the and curriculum Maths (STEAM) to inspire subjects and

encourage across the pupils curriculum to get to to inspire grips with and

these encourage key areas pupils of to learning. get to grips with

these key areas of learning.

Contact Mrs Edwards in the school

office Contact now Mrs to Edwards book a tour in and the secure school

your office child’s now to book place a for tour 2018/2019. and secure

Tel: your 0208 child’s 660 3351. place for 2018/2019.

Tel: 0208 660 3351.

At Laleham Lea we firmly believe in putting the child

at the centre of everything we do.

From the warm welcome as you walk throug the

door in the morning to the playground where all

ages play, run and socialise together as one happy


Bright, light filled classrooms and enthusiastic,

experienced teachers engage young minds’ thirst

for knowledge, helping each developing individual to

reach their full potential and untimately move on to

the school of their choice.

Contact Mrs Edwards in the school office now

to book a tour and secure your child’s place for

2018/2019. Tel: 0208 660 3351

Limited places




remaining Places for

remaining for


Still available for


September 2018 2018


We look forward to welcoming you to our school

20 Log into your local community website!





Terms & Conditions apply

First class facilities for all types of events:

• Wedding receptions & Civil Ceremonies

• Dinner Dances

• School Proms

• Birthdays, Anniversaries, Christenings & Baby


• Meetings & Conferences

• Corporate launches & Team Building Days

• Remembrance Gatherings

For details of our services & packages, please contact the

Club of your choice:

Surrey National Golf Club

01883 344 555

Westerham Golf Club

01959 567 100

Woldingham Golf Club

01883 653 501

To advertise call Lucy on 01737 557888 or 07703 209292




Spring 2018

Up to





Designer Frames

Saturday 28th April

Exclusive styles on show for one day only

Free contact Spectacular lens trial frames from as little as £98*

Free goodie complete bags with single vision refl ection free lenses*

Nibbles and beverages

Free nails treatment session

We look forward to styling you!

* Frame and varifocal lenses are available from £178

Visit us on 381 Croydon Rd

Wallington Green SM6 7NY

Like our page to receive a voucher

for *Free Single





8647 8992

116 Woodcote Rd

*Free Single vision offer subject to any

Wallington SM6 0LY

frame purchase at £69 or above, limited to

the first 100 registered Tel: Facebook 020 8647 likes 3644

141 Brighton Rd

Coulsdon CR5 2NJ

Tel: 020 8660 7343

157 High Street

Banstead SM7 2NT

Tel: 01737 850349

22 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


24 Log into your local community website!

All aspects of modern arboriculture

Insured and qualified

Tree Reductions

020 8657 7667

07931 220044

Tree Removal

Stump Removal

Woodland Management

Hedge Cutting

Site Clearance

To advertise call Lucy on 01737 557888 or 07703 209292


Work with us...

Facilities Manager

An exciting opportunity has arisen within our flourishing

Academy. We are recruiting a full time Facilities manager, not

only is this a chance to join an enthusiastic team of staff but

also the potential to further your career and join us on our

journey to become an outstanding Academy.

For further

info or opportunities

please contact Hannah Suleyman

01737 551161

26 Log into your local community website!

‘Certificate of Excellence 2017’ Tripadvisor

‘Hotel of the Year 2017’ Les Routiers

‘Restaurant of the Year 2016’ Les Routiers


2 for 1


*Friday Evenings

Set Tasting Menu

*Vegetarian menu on request

*Normally £65 pp

*Valid until 04/05/18



3-Course Prix Fixe


*Tues-Fri LUNCH only

*3 Choice starter/main/dessert

*Mention CVLUNCH

when booking

Please mention

this advert

when Booking!

01883 620451


3-course normally £44.95 per head*


*Until 03/05/18

*Must mention PF241 when booking

01883 620451 | | 432 Limpsfield Road, Warlingham CR6 9LA

To advertise call Lucy on 01737 557888 or 07703 209292


28 Log into your local community website!

Hair by Rachel

Hair by Rachel


Home based salon opened in

Coulsdon with Free on street parking

Mobile hairdressing offered in the surrounding area


Senior Stylist offering a large range

of hair services in comfortable surroundings

07789 710592

All the benefits of a salon in the

relaxed comfort of a home


2 Parkside Gardens, Coulsdon, CR5 3AS

Computer Training and Support Specialists

that come to you!

We can visit your home, workplace or you can

come to us for one2one computer training.

Word Processing




Digital Cameras

File & folder management


Internet & Email


We can also

Web Design and virus removal troubleshoot your


issues and help with


recommendations for


new purchases and

migration of data.


PLUS many more!

The number of hours you need is up to you!

CALL JUDY: 01883 346516

Keystroke Associates (Established 1994)

Franchising opportunities available

To advertise call Lucy on 01737 557888 or 07703 209292


30 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


Feeling stressed out?

Take a walk with a llama

by Kate McLelland

According to the advertisement

strapline for one of the many llama

trekking trips available in the UK

today: “You feel calmer when you

walk with a llama”.

If you’ve recently browsed

magazines or websites offering

rural escapes, the chances are you

will have noticed promotions for

llama trekking. Llamas originally

came from South America, where

local people have used them as

pack animals for hundreds of

years. Their specially adapted feet

- padded, like a dog’s - together

with their friendly natures made

them the perfect companion for

long treks across the mountainous

Andes region.

Like the alpaca, the guanaco

and the vicuna, llamas belong

to a biological family known as

‘camelidae’. All four species,

known as ‘New World camelids’,

sprang from a common ancestor,

which was also the antecedent of

the African and Asian camels.

From the middle of the 20th

century llamas began to be

exported to the US and Canada in

large numbers. Avocado farmers in

California found them particularly

useful for transporting their

harvested fruit down steep valley

slopes, but it wasn’t long before

Californians began to recognise

therapeutic benefits of walking

with llamas. When llama trekking

arrived in Britain in 1997, the

Independent newspaper described

it as “an exotic import” but since

then opportunities to walk with

llamas have become almost




Although llamas are able to pull

carts and carry up to 25% of their

body weight, they are not suitable

for riding, so your trekking experience

will be limited to leading

your llama on a halter as you walk

along. At first glance this may not

seem like much of an ‘experience’,

but trekkers report that leading a

llama is a surprisingly relaxing and

calming experience.

A UK llama trek can involve anything

from a half-day trip (ending

with a cream tea, of course) to a

ramble lasting several days. Brenda

Stevens, a member of the British

Llama Society and owner of the

trekking company UK Llamas, offers

visitors the opportunity to halter

and groom their llama before leading

them into the country lanes and

footpaths around the village of Mosterton

in Dorset. Llamas are usually

well-behaved but have been known

to pause on their route if they find

a particularly tasty hedgerow plant.

Brenda explains: “Our llamas enjoy

nothing more than exploring the

village and helping our neighbours

by ‘trimming’ their bushes and trees

along the way!”



Llamas will also stop in the

middle of a trekking expedition

if they sense the presence of

wildlife, helping their human

companions spot creatures they

might otherwise fail to see on a

countryside walk. With their sharp

senses and strong protective

instincts, they are often used on

farms to guard lambs, ducks and

chickens from attack by predators.

Hardy and undemanding, they are

also placed in paddocks to provide

companionship for horses and


Perhaps it is this ability to bond

with other species that has singled

32 Log into your local community website!

llamas out as ideal travelling

companions for humans. In spite

of rumours that llamas can spit

in spectacular fashion if angered,

this rarely happens. These animals

can exhibit aggressive behaviour if

they are not reared in groups with

other llamas, but are usually docile

and friendly to humans if allowed

to socialise with their own kind.

In fact, many UK llama owners

have become so confident of

their animals’ good behaviour

that they have started to involve

them in animal therapy sessions.

Llamas’ soft fur, large eyes and

human-like expressions are

helpful when working with autistic

children and adult dementia

patients. Parties and celebrations

are another growth area for the

‘llama experience’. In 2009 James

and Suzanne Benson set up

Nidderdale Llamas from their farm

in North Yorkshire with a view to

diversifying their farm business,

and they now make their animals

available for hen parties and


For hen parties the llamas are

equipped with pink ‘L’ plates on

their tails, while participants can

hire sashes to wear as they walk.

At weddings, llamas meet and

greet guests and provide a focus

for photographs. Paying to lead

an animal on a countryside ramble

may seem like a slightly eccentric

thing to do, but there’s little doubt

that llama trekking is a magical

and unforgettable experience for

those who take part, providing an

effective way to de-stress and get

back in tune with nature. To quote

one happy customer who reviewed

his trekking trip on the TripAdvisor

website: “Quite simply one of the

BEST days out we have had.”

To advertise call Lucy on 01737 557888 or 07703 209292


34 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


36 Log into your local community website!

A wide range of fresh and frozen seafood

and shellfish available from around the world

Open Wednesday to Friday 10:30am - 4:30pm

Saturday 08:00am - 12:00pm

Imperial House, Redlands, Coulsdon, Surrey CR5 2HT

Tel: 07939 278485 or 0208 668 0931

To advertise call Lucy on 01737 557888 or 07703 209292


Maiden Maintenance

is dedicated to providing the highest

service and customer satisfaction.

No job is too

big or too


I am a female qualified plumber

and property maintainer.

♦ Bathroom design and installation

♦ All types of decorating

♦ Laminate and wood flooring

♦ Tiling, fencing and much more.

The customers’ needs are of the utmost importance

– I am committed to meeting those needs and

exceeding expectation.

I am trustworthy, tidy, reliable and take immense

pride in every job I do. The majority of my work

comes from repeat customers and referrals.

Please get in touch for your free estimate.

Kerrie Sturgeon

Mobile: 07930 408557 Home: 01323 318165


Full Public Liability Insurance

38 Log into your local community website!

We know that an electrical fault can occur anytime

day or night; that's why we will always have an

electrician on stand-by ready to solve the problem

- Landlords Certificates

- Rewires

- Routine Maintenance

- 24hr Callout

- PAT Testing

- Regular safety checks

- Surge Protection

- Smoke/Carbon Monoxide Detectors

- Dedicated Circuits

- Wiring Upgrades

- Reactive maintenance with

property maintenance companies

- Full Public Liability Insurance

- No job too small

0208 406 0127 / 07446 905 802

email :

To advertise call Lucy on 01737 557888 or 07703 209292


History: A Memorial to Post By Catherine Rose

In the era of email

and smartphones,

many believe the

art of letter

writing is

declining. So,

what of the

history of our

postal system,

once the only way

people could


across long


During medieval

times, letters

were usually handwritten

on velum

and sealed with

wax (there were no envelopes in

those days), after which they were

sent via messenger on horseback,

or even by trained hawk or carrier


In 1507, Cardinal Wolsey appointed

a Master of the Posts to manage

a postmaster in each major town

who would keep a team of horses

and post boys to deliver letters.

In 1635, the Royal Mail was founded

and the first official post or

‘letter’ offices were set up. By 1660

letters were being inked to show

the date they were mailed using a

hand-held stamp, also known as a

‘Bishop stamp’ after its inventor,

Henry Bishop.

The cost of postage wasn’t

rationalised, however. There was

corruption and widely varying

charges applied to different areas

and routes, for example over

bridges with tolls. As it was the

recipient who had to pay, post

was often refused on the grounds

of cost, resulting in losses and an

inefficient system.

In 1837, polymath Sir Rowland Hill

wrote a pamphlet – Post Office

Reform, its Importance and

Practicability – which outlined

suggestions to revolutionise the

postal system.

At that time there was a postal

charge for distance and an

additional one for each sheet of

paper sent which resulted in many

people writing ‘between the lines’,

i.e. turning the paper around 180

degrees and writing the second

page in the spaces between the

lines of the first. (There is a wonderful

example of this in a letter

on display at Jane Austen’s House

Museum in Alton, Hampshire.)

Hill made a case for abolishing

the existing complicated and expensive

postal tariffs. He suggested

introducing a penny post across

the board for standard letters of an

ounce or less, paid for by the sender,

with higher rates of postage for

packets and parcels dependent on

weight.This idea proved popular

with the public and together with

the Postmaster General Lord

Lichfield, they came up with the

idea of using a small label “covered

at the back with a glutinous wash”

that could be stuck to an envelope

to show that the sender had paid

the required postage.

Named after the original hand

stamp method used for postmarking,

the postage stamp was

born. However, it was perhaps

not as novel as it is claimed for

similar pieces of paper, attached to

documents using lead staples, had

already been in use to denote paid

taxes for several hundred years.

It was decided to place the

postage stamp in the top righthand

corner of the envelope to

speed up postmarking (also known

as cancellation), because postal

workers would be using their right


In 1839, Hill ran a competition to

design the first postage stamp

with a prize of £200. There were

nearly 3,000 entries. In the end, it

was R. A. William Wyon’s depiction

of a young Queen Victoria’s profile

that was chosen, based on a bust

he had modelled of her when she

was just fifteen and which was

subsequently used for a commemorative

medal on her first visit to

London as Queen. Another artist,

Henry Corbould, drew the head

and embellished the background.

The whole design was then line

engraved for printing.

40 Log into your local community website!

The Penny Black was officially

launched in May 1840, followed

two days later by the Tuppeny

Blue. More than 70 million letters

were sent annually over the next

two years, a figure that had more

than quadrupled by 1850. Along

with the demand for post came the

production of folded envelopes.

The initial stamps were printed

onto sheets of paper and then

manually cut using scissors.

Perforated sheets to facilitate

tearing were introduced in 1854

after Henry Archer invented a

perforating machine. The Penny

Red was the first to appear with

the characteristic edge we now

associate with stamps.

Other countries soon followed suit

with their own postage, but the UK

remained the only country that did

not geographically identify itself on

its stamps, the reigning monarch’s

head being deemed sufficient.

The explosion in letter sending

necessitated another invention –

the post box. Surprisingly, it was

the Victorian novelist Anthony

Trollope who introduced the

iconic pillar box in 1853. Initially,

it was designed in green to blend

with the surroundings, but it soon

became clear that people needed

to be able to spot it and green was

replaced with the now familiar and

famous ‘pillar box red’.

Postcodes were phased in

between 1959 and 1974 to help

with the sorting and delivery of

letters. It is interesting to note that

when looking back prior to Hill’s

founding of our modern postal

system, rural addresses often only

consisted of a number and the

name of the village – fine for a

messenger on horseback searching

through a handful of houses.

Today, we can sit at our laptops

and send a message in the blink

of an eye. And with companies

increasingly going ‘paperless’, who

knows what the future will be for

our postal system?



147 Brighton Road, Coulsdon,

Surrey, CR5 2NJ.

T: 020 8660 1072

M: 07947 343271


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Gutter Cleaning • Window Cleaning Carpet Cleaning • Pressure Washing

Graffiti Removal • House Clearances • Drain Unblocking • House Cleaning

To advertise call Lucy on 01737 557888 or 07703 209292


42 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292



Your Lawn

by Pippa Greenwood

It has rained so much in recent

months and the ground has

become so wet that there have

been times when I’ve thought

that my garden might be about to

turn into a paddy-field! The flower

and vegetable beds are starting

to pick up remarkably well, but

it is the lawn that seems to have

taken the most obvious battering.

Over-wet conditions can cause

roots to die off and will reduce the

oxygen in the soil. Worse still, any

areas of the lawn that you’ve had

to walk on, albeit infrequently, or

over which you’ve had to move

a wheelbarrow or other fairly

weighty bit of equipment, will have

become compacted or squashed.

It may not be obvious but the air

spaces that should be plentiful in

the soil will have been dramatically

reduced, and the heavier your soil

is, the worse the problem is likely

to be. So if you want your grass

to be as green as it should be and

ready for the summer use it’s likely

to get, it’s time to get to work


Check over your lawn mower and

see to anything that needs sorting.

If it’s too much to take on yourself,

take it to a reputable outlet for a

service as soon as possible – you’ll

need it even more in a few weeks’

time! Once it is working well again,

you’ll be surprised at how much

quicker and easier each mowing

session becomes.

In most areas of the country grass

will have started to grow quite a

bit faster recently and so may need

cutting. Make sure that you don’t

set the blades too low for the first

few cuts, as this will weaken the

growth and make it more likely

that weeds will start to invade.

You can relieve some of the soil

compaction to allow air down

to the roots, making for better

growth and healthier grass. Do

this after you’ve mown the lawn.

If only small areas are compacted,

use a garden fork and drive it into

the lawn every 4-6 inches or so,

trying to get the tines of the fork

to a depth of 4-6 inches as well.

Once the tines are in the soil,

gently ease the handle of the fork

back and forth to enlarge each

hole. You now have some drainage


If you mix up some sieved garden

soil or loam with horticultural sand

(about one part soil/loam to nine

parts sand) you can brush this

mixture across the lawn and into

the holes you’ve made. The result

is a drainage system over those

compacted areas.

If the soil in the garden is quite

heavy or contains a lot of clay,

the chances are that these last

few months will have done a lot

of damage and the whole lawn

will benefit from aerating. For an

enduring and even more useful

effect, buy, borrow or hire a

‘hollow-time aerator’, either as

a hand operated one, a machine

or a mower attachment. This will

actually cut cylinders of soil out of

your lawn, and when filled with the

‘top-dressing’ mix above will result

in much longer-lasting drainage


Moss might look good and green

right now, but it tends to look

miserable later in the year as it

dries out and becomes brown.

So apply some moss killer and

then rake it all out after the time

specified on the pack. It will make

your lawn look worse initially, but

allows more air to the roots of the

44 Log into your local community website!

grass plants and gives them more

space to grow and spread too.

Lawns that have suffered from

serious waterlogging will really

benefit from a suitable feeding

regime. Poor growth and overwet

conditions will have put

these plants under a lot of stress.

Whether you choose a granular

or liquid feed, make sure that it is

a spring lawn food, as this will be

formulated specially to give the

balance of nutrients lawns need

now. If you do use a granular feed,

ensure that you water it in unless it

rains shortly after you’ve applied it.

Walking on a very wet lawn soon

wears it out and kills off grasses.

Get these bare or bald areas

sorted now and by the time the

summer comes it won’t look like

a patchwork. Roughen up the

bare or thin areas using a rake and

then sprinkle a suitable seed mix

on to match in with the existing

grasses. If you’ve not got many

patches to sow, you can buy small

patch repair packs to keep the cost


Once all the work is done, and

it may well take several hours in

total (depending on the size of the

lawn and exactly how damaged

and waterlogged it was), try

your best to keep off it for a few

weeks to allow it to bask in all that

pampering and take advantage of

all the TLC and grow away really


Visit Pippa’s website www. and you’ll

find some great gardening things:

‘Grow Your Own with Pippa

Greenwood’ plus Nemaslug, biocontrols,

gardening tools, raised

bed kits, Grower Frames, signed

books and more!

To advertise call Lucy on 01737 557888 or 07703 209292


NPTC Arboriculture, National Diploma Landscape & Horticulture (Merrist Wood)

Your Local Trusted Tradesman

We are a small family business, committed to our customer

satisfaction, providing high quality services at competitive prices.

Check out our customer testimonials on our website and


“We were so impressed with the work carried out on our property. The men

that turned up over the course of the 3 days worked so hard in the snow

and constant rain. The area they worked on looks great and they left the

garden immaculate. We would highly recommend them (and have done so

already) and will be asking them back to complete more work on our

garden in the new year. Thank you! - Caterham Customer December 2017

The services we offer include:

tree pruning

tree removal – specialists in section felling

planting and aftercare

hedge cutting

crown reductions, lifting and thinning

stump grinding

grounds maintenance for commercial and domestic clients



Fully insured and qualified. Free quotations and advice.

Recommendations on request.

Contact Chris on: 01737 555192 or 07500 193383

£60 per bulk bag, with FREE local delivery

46 Log into your local community website!




WES Electrical Fuse Board Offers are Back!

Does your fuseboard look like this?

Do you still have fusewire?

If YES then you could replace

it with a 17 th edition

MCB/RCD Consumer Unit

Car Charging

Points at Home

Electric Car


£595 + VAT

Your fuseboard is the fi rst line of defence to protect

your wiring system and prevent the chance of

electric shock- how safe is yours?

Replacement Consumer Unit


Earth Bonding & certificate

Multi Room Audio/Music Systems

Sky/Multi Room Visual Systems

Home Automation & Energy Saving Systems

Central Heating & Wiring of Central Heating Systems

Periodic Inspections/Testing & Issuing of Certificates

Cooker Circuits/Kitchen Circuits/ Bathroom Circuits


Main Earthing & Earthing of Gas and Water Services


Fire Alarm Installations/Smoke detectors


Changing of consumer units

plus Music Control

Full re-wires/ part re-wire

Changing Sockets

of your Speakers


Andrew Young

Garden Electrics

Fault Finding

07767 423261 Mobile

CAT 6 Internet Points

01737 555300 Offi ce

BT Points

Aerial Points

75 Tollers Lane, Old Coulsdon, CR5 1BF

Full Public Liability Insurance


Professional Indemnity Insurance

To advertise call Lucy on 01737 557888 or 07703 209292


Croydon Conservatives Update

It’s always a pleasure to contribute to the CR5

Magazine, not least because it’s important to

feedback on our many activities on your behalf

as we come up to the Croydon local elections

which will be held on Thursday 3rd May 2018.

In Croydon, your councillors have been

campaigning hard on the many issues which

confront those living not only in our part of the

borough, but right across the town. Sadly the

current administration of the Council is doing

its level best to force hundreds of entirely

inappropriate planning applications though the

Planning Committee.

There has been a plethora of

applications to demolish perfectly sound four

and five bed houses around Purley and

Coulsdon and replace them with blocks of flats,

which in aggregate erode the special character

of our area and put yet further strain on our

struggling infrastructure.

In Coulsdon, your local councillors have joined

hundreds of local residents in objecting

vociferously to two planning applications

which would have a devastating impact on the

Coulsdon community. The first, at Lion Green

Car Park would provide no less than 157 flats

for up to 237 residents in several buildings up to

seven storeys high.

The other planning application causing local

concern is the proposal to demolish the

much-loved Coulsdon Community Centre and

replace it by a four storey block of 33 flats.

The loss of the building would be a sad event

as it has much architectural and historic

interest to the local community, and is

well-used, with a 95% occupancy rate. In the

past, the Labour Cabinet Member for Culture

has cited the Centre as an example of best

practice in the borough, so demolishing it is

surely an act of cultural vandalism.

At the time of writing these applications have

yet to be heard by the Planning Committee,

but we hope they’ll be refused for the good of

our town.

Recently Croydon’s Labour-run Council

celebrated the imposition of a blanket 20mph

speed limit on all non A and B roads in the

south of the borough. In the North, affected

residents were asked in a local referendum

whether they wished their area to become a

20mph zone, and on a miniscule turnout and

by a tiny majority, they decided that they did,

and so it happened. But the centre and south

of Croydon were not offered the democratic

principle of an equal referendum as is the case

with the north. The Labour Councillor in charge

confirmed that a few thousand residents had

written in to oppose it – but was unable to

confirm how many were in favour. We are not

opposed to the principle of 20mph roads, but it

must be in accordance with the wishes of local

people. Why hold a referendum in one part of

the borough but not in the other two? Why not

allow people to write in favour of the scheme?

Why does the Council not publish how many

thousands they need to hear from to listen to


There are four other problems with the

implementation of this 20mph scheme:

• It cost £1.5m, which completely absorbed

the Council’s road safety budget; this meant

that it was not possible to spend any money on

targeted road safety measures where they are

truly needed - like as outside schools.

• There are no specific plans for enforcement

of this speed limit as the Police rightly have

much higher priorities such as fighting anti-social

behaviour and knife crime.

• The existence of a speed limit which is

unlikely to be observed debases the general

importance of adherence to speed limits


• If you look at Croydon’s road accident

statistics on , you’ll see

that only about 20% of all accidents occur

on all the side roads which are now subject

to a 20mph limit. All the rest, occur on A and

B roads which have generally retained their

30mph limits. So if the intention of this scheme

was to have a real impact on accident statistics

status, then the wrong roads have been

targeted. What a waste of money.

These are just two areas - planning and traffic

management – where we as your councillors

are fighting for your best interests. We are

proud to have been elected to do so, and

hope to continue with your support after the

elections on 3rd May. There is much more still

to be done.

Mario Creatura

Councillor, Croydon Council


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to a fabulous Sunday Lunch.

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vegetarian options and children’s menu

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Saturday 19 th May 2018

7pm-11pm. £20.00 per person to include Chef’s buffet.

Pre booking essential

Coulsdon Manor Hotel & Golf Club, Coulsdon Court Road, Old Coulsdon, CR5 2LL

020 8668 0414

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50 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


52 Log into your local community website!

07946 549459 / 020 8660 8308

Misted or Cracked glass units replaced

Window hinges, handles, locks

Door handles & locks

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weeks holiday ~ your dog becomes part

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Office: Woodcote Grove, Coulsdon, Surrey CR5 2AG

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The largest range of ink cartridges in the local

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Keep your stuff safe on PCs and phones

It seems like every day there’s a new warning

about hackers and dodgy software — and over

Christmas we learned that there was a security

flaw in almost every modern computer, tablet and

phone that could let baddies get our passwords and

other private information. So how do we keep our

important information safe and secure?

There are three important things to consider. They

are: loss, where you lose digital things such as

photos, home movies or documents you don’t want

to lose; malicious software, which is when a program

sneaks onto your computer and causes trouble; and

hacking, which is when somebody you don’t know

gets into your computer to access your personal

information and/or demand money. The good news

is that they’re all easy to deal with.

Let’s talk about loss first. The single best way to

prevent loss of valuable personal things such as

family photos is to have extra copies. They don’t

need to be printed copies — if you take as many

photos as we do the cost of getting even some of

them printed is frightening — and if you keep your

copies digital then you don’t need to spend too

much money to copy your entire photo or video

library, or anything else you want to keep a backup


You can store backups on services such as Google

Photos, Flickr and Apple’s iCloud, but for proper

peace of mind we’d recommend backing up to an

external hard disk: that’s

much faster, and doesn’t

require you to keep up

a membership or pay a

monthly subscription as some

online services do. You can

get a really good external

hard disk for less than £40,

and you don’t need to pay

much for faster, even higher

capacity ones: at the time of

writing Seagate’s Expansion

drive, which offers 1TB of storage and has a superfast

USB 3.0 connection for modern PCs and Macs, is

just £45. If you’re backing up really massive libraries,

a whopping 4TB of storage is still under £100 —

although most of us won’t need anything close to


External hard disks aren’t the only options. You

could burn your own DVD data discs, or use USB

flash drives such as SanDisk’s Ultra Flair 32GB

(£12.95). However, we’re not convinced

they’re great options for long-term

backups. Drives such as the

Patuoxun Portable USB DVD CD

RW Writer may be cheap — £17

from Amazon, with discs even

cheaper — but DVD and CD discs don’t last forever

and many of our ones started to rot after a few

years in normal conditions. And if you’ve used many

USB sticks you’ll know of their incredible ability to

go missing and never be found again. There’s not

much point in having a backup if you can’t find it

when you need it.

The cures for malicious software and hacking are

the same: security software. There are plenty of

free options such as the excellent AVG Free (www., but it’s worth considering spending a

little money on a paid-for security suite such as

BitDefender Total Security (around £49/£69 for an

unlimited-device Family Pack). BitDefender doesn’t

just cover your PC: it protects Macs, Android and

iPhone/iPads too, and it includes tools to stop bad

things getting onto your devices as well as antihacking

protection for your personal data. It comes

highly recommended by the internet’s most trusted

review sites.

1. Seagate Expansion USB hard disk 2. SanDisk USB Flash

Drive 3. Patuoxun Portable USB CD RW Writer

4. BitDefender Security software

56 Log into your local community website!





To advertise call Lucy on 01737 557888 or 07703 209292





From a simple door swap to

a full replacement kitchen





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Visit our showroom:

159 Shirley Road, Shirley,

Croydon CR0 8SS

58 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


On Your


by Kate Duggan

Learning to ride a bike opens up

a whole new world of fun and

independence for children. Even

babies and toddlers can join in

the fun of a family bike ride,

with a little help…

Babies can start joining you on

bike rides from around nine

months old, as long as they can

hold their head up unsupported.

You’ll need to choose between

a trailer and a front or rear bike


Child bike seats start from

around £30. The more expensive

ones usually have extra features,

such as a five-point safety

harness, rather than a threepoint

one. Some have backs that

can be tilted for on-the-go naps.

Front-mounted seats sit in

front of you and attach to the

frame. They sometimes have a

shorter back than rear mounted

seats, and usually have a lower

maximum weight allowance, so

they won’t last you quite as long.

On the plus side, you’ll be able

to see your child, which makes

sharing a ride more fun.

Some rear seats fit to a pannier

rack, while others fit to the

frame. You might find balancing

is a little bit easier with a rear

seat compared to a front one,

and it should last you until your

child is around four years old.

Whichever type of seat you go

for, you’ll need to check that it’s

suitable for your bike and the

weight of your child. Look for

a seat with plenty of padding,

a good safety harness and

adjustable foot supports.

Bike trailers are more expensive

than seats, but you can pull older

children, and often two at a

time (plus picnics or shopping).

Trailers usually have a cover, so

your child will stay dry if you get

caught in the rain, even if you

get soaked. You might struggle

with a trailer on steep hills

though, and you’ll need a garage

or shed to store it when it’s not

in use.

It’s a good idea to visit your local

bike shop to speak to a specialist

adviser before you make any

decisions. They’ll be able to

recommend a trailer or bike seat

that’s right for you, your bike

and your child.



Once your child is old enough to

ride a 16” bike, you might want

to progress from a seat or trailer

to a Trail Gator or other tow bar.

These attach your bike to your

child’s, so you can pull your child

behind you. They’re handy for

when you fancy a longer ride

than your child could otherwise

manage. Some tow bars can be

unclipped and folded down, if

your child wants to ride on their

own for a while. Your child’s bike

might feel a bit wobbly when

it’s being pulled, so tow bars

aren’t suitable for children under

around four.


Lots of roads have designated

cycle lanes now, and there are

plenty of traffic-free routes to

explore too. The National Cycle

Network offers 14,000 miles of

bike-friendly roads and paths.

Visit for

free printable cycle route maps.

Fancy joining other families for a

bike ride? lists

hundreds of UK cycling events,

including ones that are suitable

for families.

It’s also worth asking what your

local bike club has to offer, as

lots of cycling clubs organise

volunteer-led rides for beginners

and families.

60 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


Recognised by most major healthcare insurers including AXA PPP,

AVIVA, Cigna, Allianz, Simply Health etc.

● Professional & friendly Practice

● Use variety of techniques to treat

all ages - Structural Osteopathy

(soft tissue / manipulation),

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Acupuncture, Photobiomodulation/

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● Treatment of pain and stiffness

including neck, back, joints,


injuries, repetitive strain

injuries, postural and tension

headaches etc.

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62 Log into your local community website!

Regulated by the Solicitors Regulation Authority, SRA no. 00638162

To advertise call Lucy on 01737 557888 or 07703 209292


Taking time

I like to pride myself on my efficiency and

productivity – If you tell me something will

take two hours I will try and accomplish in one.

Unfortunately not being superhuman has

frustrated my efforts on many occasions.

I reflected on my insatiable need to get things

done as I answered work emails on my mobile

whilst laying on a hospital bed at St George’s

waiting for the Doctor to see me about my

wounded hand (a story for another day!)

I can safely say this is probably unhealthy

behaviour and it reminded me how fast-paced

out 24-7 society has become. Technology

designed to serve us has become our master

and there is a constant stream of information

to consume and activities to keep us occupied

day or night (my gym is now open 24-7 as is

the Starbucks in Hooley for those wanting a

3am latte…!) Whilst the freedom it promises is

alluring perhaps it is a trap?

Jesus was a busy man. He worked as a

carpenter but also preached, travelled,

performed miracles and healed the sick.

What interests me are his priorities. It would

have been easy to try and work 24-7. There

were plenty of people to heal. However he

regularly chose to take time out to be with his

father God. Whether walking on the Mount of

Olives or crossing the red sea he made time

with God a priority. God promises that he will

give us rest when we give Him our worries and

anxieties and trust Him. He invites us to spend

time with Him; allowing Him to speak and

bring peace.

Perhaps you’ve been too busy to consider God,

maybe He seems like yet another thing to add

to your ever-growing list. I have found that it

is in spending time with Him and trusting Him

that I find rest.

Why not take an hour out; find a place you feel

comfortable where you are not distracted, turn

off the mobile and ask God to meet with you

and to speak to you. If you have a Bible you

might try reading some of the Psalms – number

23 is a good place to start.

Peter Russell

Prayer for Coulsdon & Old Coulsdon

Prayer for Coulsdon & Old Coulsdon exists to

encourage Christians to pray for the town and

its residents. If you are interested in praying

with us you are warmly invited to join us for

one of our prayer gatherings (which last an

hour) on:

Monday 9th April

9am - 56 Bradmore Way,

Old Coulsdon

Tuesday 24th April

8pm – 65 Edward Road,


64 Log into your local community website!



Made to Measure curtains & soft furnishings, blinds, cushions & poles. Experienced design & technical

advice and a professional fitting service. All in the comfort of your own home.


A unique, reliable & independent business offering quality made to measure curtains, blinds and soft furnishings. The

Mobile Curtain Studio visits you in your own home, at a time to suit you, bringing 1000's of designer, non-designer,

classic & contemporary fabrics. You can choose different fabrics from the mobile shop and display them in your own

room, where you can confidently match colours and patterns to your existing interior. We can offer design tips, provide

a professional measuring service as well as offer technical advice.

Call us today to find out more.

To read our testimonials and see photos of our work, visit our website

web: email:

To advertise call Lucy on 01737 557888 or 07703 209292


Tel: 020 8660 2174 | Visit:

Audio & Visual


Internet & Wifi


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CR5 Magazine



Deadline 18th January 2017



Half page Non bleed - 130mm x 90mm


Simon Kelly | 07976 244670 |

Counselling and talking therapies individually

designed to suit you, set in the beautiful

Surrey countryside in a simple summerhouse.

Dealing with a variety of drawbacks you may

be experiencing- from PTSD to eating

disorders, depression or just need to talk.

Qualified in Psychotherapy & Hypnotherapy

Call Fiona 07954 654980

66 Log into your local community website!

W. Brown is a family run business that has been operating for over 35

years and have extensive knowledge of roofing and building.

We offer a reliable and professional service throughout Surrey and London

where our main objective is customer satisfaction.

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0208 660 0076 - Office

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114 The Glade, Coulsdon. CR5 1SN

To advertise call Lucy on 01737 557888 or 07703 209292



By Solange Hando

Whichever way you arrive, the first

sight of Belgrade takes your breath

away, the ‘White City’ rising like a

sphinx above the confluence of the

Sava and Danube rivers. Up on the

hill, the iconic spire of St Michael’s,

the Orthodox cathedral, dominates

the old town but all eyes are set

on the citadel spreading along the

ridge, 125 metres above the valley.

This strategic location fired up

battles and invasions for almost

2,000 years, razing the city to the

ground 44 times, but in the new

independent Serbia peace has

come and the old fortress sprinkles

towers, turrets and walls in the

wonderful oasis of Kalemegdan,

the city’s central park. Birds

twitter all around and there are

statues and flower displays, grand

staircases, fountains and gates,

a few crenellations, a couple of

museums and churches and lots

of winding paths and shaded

seats where locals come to chat

or play chess. Visitors stroll along

the beautiful cliff top promenade

to enjoy the views, the modern

city in the distance, the bridges,

the cruising boats anchored

along the Sava, the green waters

of the Danube flowing around

the Big Island’s nature reserve.

Excavations have revealed the

presence of the Vinca, one of

the oldest prehistoric cultures

in Europe, the Celts, Romans

and many others, but surviving

fortifications only date back to the

18th century, rebuilt by Austro-

Hungarian and Turkish rulers.

The ‘old town’ is even younger,

claiming 200 years at the very

most, but is stylish and colourful

with tree-lined streets, outdoor

restaurants and stunning buildings

ranging from Romantic or

Renaissance style to neo-Baroque,

Art Nouveau or early Deco, in

white or pastel hues. The wide

pedestrian street Knez Mihailova

is everyone’s favourite, the place

to meet friends, enjoy a drink or

browse the luxury shops before

heading to the vast Republic

Square. There you can gaze at the

equestrian statue of 19th century

ruler Prince Michael, the National

Theatre and the National Museum

containing some 290,000 exhibits

from around the world. Most

valuable is the Miroslav’s Gospel,

the oldest Cyrillic manuscript of its

kind, with 362 illuminated pages

dating back to around 1180.

Belgrade has myriad churches,

including Saint Sava rebuilt in the

20th century and now one of the

largest in the world, honouring

the country’s medieval patron

saint and founder of the Serbian

Orthodox Church. Saint Sava is set

on the Vracar plateau but nearer

to the town centre is an elegant

cluster of former palaces, now

turned City Hall and Presidential

Seat, enhanced by lawns and

flower beds. Look out for the

House of the National Assembly

across the park, pristine white and

fronted by sculptures of ‘Black

Horses Playing’.

Relaxed and cosmopolitan, easy

to walk around, Belgrade is a

delightful capital, from the gently

buzzing centre and waterways to

the lovely Botanical Garden or the

secluded Bohemian District around

Skadarska Street. Once home to

gypsies, this steep cobbled lane is

full of old charm, a hideaway for

writers, artists and savvy visitors.

There are intriguing paintings

and trompe l’oeil, antique and

ethnic shops, small galleries and

inviting flower-draped terraces

serving delicious food and wine

at affordable prices. Guitar,

harmonica, violin or tamburitza,

traditional music sounds in every

corner, late into the night but a

world away from the throbbing

nightclubs and floating restaurants

along the Sava. Meanwhile on the

cliff-like ridge, all is quiet and the

old citadel glows high above the

mighty rivers.

Above: St Michael’s Cathedral

68 Log into your local community website!

To advertise call Lucy on 01737 557888 or 07703 209292


Do you need

financial advice?

Christmas is over, we’ve rung in the New Year and you’ve set

your New Year goals. Let me help you achieve some financial


• Can I consolidate my loans & credit cards to save money?

• Can I afford to build that extension I’d always planned?

• Can I finally upgrade to that larger property?

• Can I use my home to top up my retirement income?

These are some of the typical questions many of us ask but don’t always seek answers to for

many reasons - it could be we don’t know who to ask those complex questions, we don’t

think what we want is affordable or we don’t have the time to research the answers.

My name is Wayne Griffiths, I’m a Financial Adviser with over 25 years’ experience in

Banking and Finance and I’m the right person to ask, I’ll have an initial consultation with you

at my cost and I’ll provide the answers to those complex questions. I pride myself on being

truly independent, so I access the whole of the market to help clients like you find the right

solutions, at the right time, for your financial needs. I can advise you in the following areas:

Investments, pensions, savings, Inheritance Tax Planning, mortgages, equity

release, life insurance, business protection and more…

I am happy to come and meet you in the comfort of your own home at a time that is

convenient to you or at our offices in Whyteleafe.

Please contact me on on 020 3714 9565 or 07880 200 189 for a free

confidential initial consultation at a time suitable for you.

One solution for all your financial needs

One Financial Solutions Ltd is an Appointed Representative of 2Plan Wealth Management Ltd, which is autorised and regulated by the Financial Conduct Authority. It is entered on to the

Financial Services Register ( under reference 461598. Tax planning is not regulated by the Financial Conduct Authority. Your home may be repossesed if you do not keep

up repayments on your mortgage. Most Buy to Let mortgages are not regulated by the Financial Conduct Authorty.

70 Log into your local community website!

Professional Treatment for;

Low Back Pain

Neck Pain

Trapped Nerves (Sciatica)


Shoulder Pain

Hip & Knee Pain

Sporting Injuries

Ankle & Foot Problems

Repetitive Strain Injury


Registered Osteopaths:

Mr Jitendra Vara

Mr James Marro

Miss Lucinda Johnston

Miss Emilie Roddie

Recognised by BUPA, PPP AXA, HSA & most major health insurance companies

107 Coulsdon Road

(opposite Tudor Rose Pub),

Old Coulsdon. CR5 1EH

Tel : 01737 551743

To advertise call Lucy on 01737 557888 or 07703 209292


MAY 3rd 2018:


Tim Pollard, Councillor for Sanderstead and Leader of the

Conservative Group, will propose that

‘It’s time for Croydon to go back to the Tories’


Andrew Pelling, Labour Councillor for Waddon will oppose him.

Ahead of next month’s Council Elections,come and hear what the

two major parties have to offer.

Coulsdon and Purley Debating Society

Monday, April 16th., 8 p.m., Old Coulsdon Day Centre, Grange Park,

Old Coulsdon. Visitors welcome; for further details, contact Angela Applin,

020 8668 8558.

Private Home Tutoring

Weekly one-to-one online tuition from PhD tutors:

11+ Entrance Exams

Maths and Science

(KS2, KS3, GCSE and A level)

One-off mentorship for coursework, presentations,

CVs and EPQs

PhT. provides all your educational needs online!

Contact Ellen on 07887 782761 or visit our website to see the

glowing testimonials from our students and more information.

email :

Offer:First consultation free, Buy 10 lessons and receive a 10% discount

Build confidence and knowledge

72 Log into your local community website!

Milan Design


Personalised Consultation • Occasional Wear • Cocktail Wear • Jewellery

Smart Casual Ranges • Shoes and Handbags • Control Underwear

Spring Collection

Opening Hours: 9:30am to 5:00pm - Monday to Friday • 9.30am to 5:30pm - Saturday / 01883 332 888

22 Chaldon Road, Caterham, Surrey, CR3 5PE * FREE parking at rear

To advertise call Lucy on 01737 557888 or 07703 209292


Come an

us at the C


15th J

We offer the following services:

We offer the following services:

Formative Tree Formative Safety Pruning Surveys Pruning

Crown Lifting,Thinning, Crown Crown • Thinning Cleaning & Reduction and and Reductio

Reshaping Hedge Cutting and Hedge • Tree Cutting Felling • Tree & Tree Felling Stump and Tree

Reshaping and Hedge Stump Removal Removal Cutting • Tree • Tree Preservation Tree Felling Order

and Tree

Removal Conservation Tree Area Preservation Application Order

Conservation Area Application

Fully Insured & Qualified to Dip Arb L4

(Merrist Wood College)

Fully Insured & Qualified to Dip Arb L4 (Merris

We offer 10% Discount for senior citizens

Tel: 01737 215569 Mobile: 07747 735256


Tel: 01737 215569 • Mobile: 07747 735256




Sanding and Refinishing

Parquet Flooring Restoration

& New Installations

Amtico Design Flooring



Over 16 YEARS Experience


Mobile: 07787 124113



in this space for as little as

£32 per month + VAT

(minimum booking period 3 months)

Call 01737 557888

or email



with bookings of three months

or more

Call 01737 557888

or email

74 Log into your local community website!

Property Care and Repair has grown to

become a respected home maintenance

and home repair contractor.

Our attention to detail, unrivaled value

and customer service has enabled us to

grow year on year.

Our full range of services

•Driveway and patio repairs

•Brickwalls, slabbing, shed bases, pointing

•Roof repairs, roof cleaning, guttering & fascias

•Tree surgery & garden services, fencing,

turfing & artificial grass installers,

•Power washing for all surfaces plus weed removal

•Gutter cleaning, interior & exterior painting & decorating

•Wallpapering, laminate flooring, tiling, loft insulation

•Loft boarding

All work guaranteed. References available. Full public liability insurance.

OAP discounts, free accurate and honest quotations.

1a Croydon Road Industrial Estate, Tannery Close, Beckenham BR3 4BY

Office: 020 8485 7888 or 01689 768392 Freephone: 0800 474 8693

To advertise call Lucy on 01737 557888 or 07703 209292



• Juice of 2 large lemons

• 50g caster sugar

• 250g tub mascarpone


• 200ml double cream

• 10 sponge fingers

• 2 tbsp white chocolate

curls, to decorate

(see tip)


To make white chocolate curls,

run a swivel-bladed vegetable

peeler along the side of a bar of

good quality white chocolate.

If you’re enjoying the warmer

weather this springtime, and

spending more time in the garden

with your pet, here are a few tips

to keep both cats and dogs safe

and well, and avoid any urgent

visits to the vet.

Seasonal plants

Some spring bulbs and plants can

be poisonous to dogs and cats.

Daffodils, in particular, cause

problems if ingested, but other

plants such as tulips, hyacinths,

crocuses and clematis are also


Symptoms include diarrhoea,

vomiting, and lethargy, potentially

leading to dehydration and

convulsions. In cases where the

most poisonous plants have been

Lemon Mascarpone

Creams Serves 4

Ready in 15 minutes

These quick and easy desserts make a

delicious sweet treat for any occasion. Add

the zest of 1 lemon to the cream mixture for an

extra citrus kick.

1. Mix the lemon juice and sugar in a bowl and stir until the

sugar has dissolved.

2. Place the mascarpone in a large mixing bowl and beat with

a wooden spoon until soft and smooth. Gradually beat

in half the lemon sugar mixture, beating well after each


3. In a separate bowl, whip the cream until softly peaking.

Gently fold the cream into the lemon mascarpone mixture.

If it is a little too firm, fold in 2-3 tbsp of milk or single cream.

4. Dip four of the sponge fingers in some of the remaining

lemon and sugar mixture then arrange in the base of four

glass serving dishes, breaking to fit if necessary. Spoon half

the mascarpone cream mixture on top.

5. Repeat the layers once more using the rest of the sponge

fingers, lemon sugar mixture and lemon mascarpone

cream. Scatter the white chocolate curls over the top.

Serve immediately or chill in the fridge for 2-3 hours before


Protect Your Cats and Dogs in the Garden This Spring

consumed, the after-effects may

be seen within 15 minutes.

Chocolate Easter eggs

Chocolate contains theobromine,

which is highly toxic to your dog

or cat. Although dark chocolate

contains the most theobromine,

the levels in milk chocolate are also

sufficient to cause serious health


It’s advisable to consult your

vet as a matter of urgency if you

know that your pet has consumed

chocolate – symptoms include

rapid breathing, hyperactivity,

seizures, vomiting and diarrhoea.

Slug and snail pellets

As spring is ‘slug season’, you may

be tempted to use slug pellets to

control this problem in your

76 Log into your local community website!

garden. Dogs and cats tend to find

slug pellets tasty, however, and as

many brands contain a poisonous

substance called metaldehyde,

your pet’s health is at serious and

immediate risk after ingestion.

Look out for symptoms such as

muscle spasms, seizures and lack

of coordination, and contact your

vet as a matter of urgency.

By Ann Haldon


Fiona’s Farm

- we come to you !

Make your childs party unique with our

visiting compact farm. A fun, educational,

hands on experience for all ages.

If having the farm at home is not an option

then come to the animals! A small farm set

in the Surrey countryside. Secure area

specifically designed for the children to

meet the animals with a picnic area to eat,

handwashing facilities and a porta loo.

The farm is fully insured with checked and

qualified staff.

Call Fiona on 07954 654980

247 Property Solutions

We are a family-run business and undertake all aspects of:


(Napit and Part P registered)



Painting and Decorating

Fencing Decking

and Gardening

Kitchen and Bathroom



How to contact us call or email

0203 590 2916

07731 723586

To advertise call Lucy on 01737 557888 or 07703 209292


Finance By Ann Haldon

Is It Worthwhile Taking Out Private

Health Insurance?

Private health insurance generally

covers the cost of private

consultations, treatments,

and immediate aftercare as an

inpatient. Some policies also

pay for outpatient care, such as


Employers sometimes offer this

type of insurance as a benefit

to their employees, but if you’re

thinking of taking out your own

policy, how do you know if it’s

going to be worthwhile?

Before we look at the benefits and

potential drawbacks of private

medical insurance, here’s a little

more detail on the cover that

could be included.



The benefits provided by private

health insurance vary according

to the monthly premiums, with

comprehensive policies offering

the greatest level of cover. Here’s

a general outline of the main


• Private consultations

• Anaesthesia

• Inpatient stays for investigative

tests, surgery, or immediate

post-treatment care

• Treatments and procedures as a

day patient

• Outpatient treatments and

aftercare - physiotherapy or

hydrotherapy, for example

Some health insurance providers

also offer cover for alternative

therapies such as acupuncture,

homeopathy and herbal medicine,

and dental or eye care.


Although specialist insurers do

exist, a basic health insurance

policy doesn’t generally cover:

• Pre-existing conditions (usually

in the last five years) or chronic


• Pregnancy and childbirth

• Cosmetic surgery

• Fertility treatment

• Emergency treatment



Private medical insurance is

designed to work alongside

NHS services, so your GP would

need to refer you for a private

consultation. Policies are renewed

annually, with monetary excesses

78 Log into your local community website!

applying in the same way as with

other forms of insurance.

The insurer sets a limit on the

amount of cover available to you

annually. They define the benefits,

plus any exclusions that apply - a

pre-existing illness, for example

- in the policy document. You pay

a monthly premium, usually by

direct debit, and are able to take

advantage of cover during the

policy year, up to the set limits.




• You need fast access to a

consultation, investigative

procedure, or treatment

• Treatment isn’t available on the


• You’re employed, but don’t

receive private health insurance

as a benefit

• You’d like to see a particular

consultant, or require a

specialist referral

• You want the comfort of staying

in a private room

• You don’t want to wait for

physiotherapy after surgery




• Policies are costly, with

premiums increasing every year

• Some health conditions

are excluded, so a private

healthcare policy may not cover

all your medical needs

• You have to pay an excess each


• You may have ethical concerns

about private health care

• The insurer sets limits on the

amount of cover available

for each condition, each type

of treatment, and an overall

amount in the policy year



Policies can be tailored to

individual circumstances, so if

you have a family for example,

you could take out a policy that

covers your partner and children.

Some people choose age-specific

policies, but bear in mind that the

older you are, the more expensive

private health insurance will be.

As well as family policies, you can

buy individual private healthcare,

joint policies and standalone

policies specifically for children.



Various factors are taken into

account by insurers when setting

the price of private healthcare

premiums - these include (but are

not limited to):

• Age

• Existing health

• Medical history as an individual,

and of your family

• Lifestyle

• Types of cover required

It’s advisable to shop around

before buying private health

insurance. Comparison websites

offer an idea of how much various

policies cost, but as with many

other types of insurance, there

are ways to lower your premiums.

Choosing to pay a higher excess

in the event of a claim can reduce

the amount you pay each month.

Some insurers also offer no claims

discounts, and reductions if you

can prove that you attend a gym

regularly, for example.

If a ‘waiting time’ is added to your

policy’s terms and conditions, it

can also lower the costs involved

when taking out private medical

insurance. Essentially, this means

that, if the NHS waiting list is less

than the waiting period stated

in your policy, you must receive

treatment on the NHS. Otherwise,

your policy covers the cost of

private treatment.



There are alternative ways to

fund private medical treatment

without taking out an insurance

policy. If you have residual income

or existing savings, for example,

you could set aside a sum to

cover a proportion of future


Paying only for the initial

consultation is also an option if

you require an urgent medical

opinion. The consultant would

then refer you back to the NHS

for treatment, if necessary.

Healthcare cash plans also exist

that help you cover your medical

costs. In this case you’re refunded

the costs that you pay up front,

up to pre-agreed limits.


CR5 East East & and West West Quiz

1. Which body of water is known by names that translate as

"the East Sea" in Germany, Denmark and the Netherlands

and by a name that translates as "the West Sea" in Estonia?

2. Which country was known as the Dutch East Indies when it made its first and

only appearance at a FIFA World Cup in 1938?

3. What is the most westerly capital city in mainland Europe?

4. Which other English county borders both East Sussex and West Sussex?

5. What are the names of the two rival gangs in West Side Story?

6. In which county would you find the town of Lowestoft, which is the most

easterly settlement in the UK?

7. What name did the Western Allies use to refer to the best-known crossing point

between East Berlin and West Berlin during the Cold War?

8. The term West Bank is normally used to refer to a region in the Middle East that

lies to the west of which river?

9. What is the name of the local London Underground station in EastEnders?...

Walford East or Walford West?

10. If you flew due east from Edinburgh airport, what would be the first country you

would fly over after leaving Scotland?

Answers on page 88

To advertise call Lucy on 01737 557888 or 07703 209292


BMW X3: Truly


by James Baggot

The wheels are spinning, but the

BMW isn’t going anywhere. Every

revolution of the alloys acts as a

spade, shovelling sand and sinking

the new X3 deeper into the huge

blood-orange dunes.

But this isn’t a seaside resort. 25

miles from civilisation, we are in the

Saharan desert and we’ve spent

the last hour tackling one of the

toughest off-road routes I’ve ever

experienced. The fact that only

now, just a few feet from our final

destination, one of my colleagues

has managed to half bury a BMW is

a testament to the X3’s abilities.

Nestled in a lunar landscape,

beneath a carpet of stars so bright

they look superimposed on the sky,

is our camp. A series of Bedouin

tents have popped up between

the dunes, rugs laid out across the

sand and a sweet smell of mint

tea is wafting through the rapidly

cooling air.

The next day, we set off on our epic

drive towards the Atlas Mountains,

thrown head first into the madness

of Marrakesh. It’s an assault on the

senses, and tests defensive driving

skills to the limits.

It subsides as quickly as it erupted,

the roads opening up into out-ofthis-world

landscapes. Soon we’re

crossing the Tizi n Tichka mountain

pass, one mighty hairpin after

another. Our X30d – with a new

260bhp, 620Nm engine – is by far

the pick of the range, and on roads

like this, it’s swift and enjoyable.

At midday we arrive in Ouarzazate,

and the famous Atlas Film Studios.

We drive around the sandy site in

our BMWs, entering the gates of

Game of Thrones, a huge city set

made real by the thousands of

extras that are bussed in from the

surrounding villages when they’re


By dusk we’ve covered nearly

300 miles and have taken in the

stunning Anti Atlas Mountains. We

filter our way through M’Hamid,

the last conurbation before the

desert, in a dusty convoy. To the

locals we look like aliens, 15 brand

new BMWs disappearing off into

the darkness.

Our camp, not far from the Algerian

border, is an hour of off-roading

away. It would be great fun, if

only we could see where we’re

going. Just the lights of the cars in

front illuminate the impenetrable


It’s this swamp of blackness that

unbalances the rhythm of one of

our colleagues when approaching

the camp. They fail to give a sand

dune the run up it deserves,

beaching the BMW in a position

that takes seven men and shovels

to retrieve it from.

The next morning, we’re told today

will be tougher than yesterday. Five

hours of harsh off-roading will be

followed by a dash back across the

mountains to the airport.

Warning soon forgotten, we’re

quickly back in the groove, drifting

the off-roader around sandy

corners and clattering over sharp

rocks. As the desert eases, we

experience the barren, flat, dry

river beds of the Ouef Draa, Iriki

Lane and Erg Chigaga, all stages of

the famous Dakar Rally.

As we approach Foum Zguid, on

the edge of the desert, our BMW

calmly tells us our nearside rear

wheel has lost pressure. BMW

chaperones soon arrive out of the

dust and whip the ruined wheel off,

and we once again make our way

back on to tarmac – after five hours

of bumping and crashing, the X3

feels like it’s riding on a cloud.

Back in the Anti-Atlas Mountains,

we start to make good progress,

giving us time to enjoy the X3’s

comfy new interior and smart

80 Log into your local community website!

multimedia system. But 100 miles

in, we hear a popping and a

hiss, and the now all-too familiar

warning chime caused by another

tyre losing pressure.

This time team the BMW team

isn’t close, and with no phone

reception we’re left waiting in the

searing heat for help to arrive. An

hour later, the support car pulls

up but now it’s not the tyre that’s

causing frowns, but the time. We

have 130 miles to go, back across

the challenging Atlas Mountains,

and even without hold ups it looks

like we’ll miss the only flight out of

Marrakesh that day.

So begins a rush to the airport

quite unlike any I’ve experienced

before. We head off on a threehour

rally stage. From screeching

hairpin bends to blink-and-you’llmiss-them

overtakes, the BMW

takes it all in its stride.

Through sweat, tears and clenched

body parts we hurtle into the

Marrakesh airport car park with

just minutes to spare. The flight is

closing, but we manage to get our

boarding passes and dash to the


Sat, perspiring, exhausted but

elated on the plane, I look across

to the newspaper hacks who’ve

endured the pan-Moroccan mad

dash with me, and we smile. The

BMW X3 may have two new tyres,

but it’s been returned unscathed

and we’re taxiing down the runway

just 25 minutes after we arrived at

the airport.

All credit to BMW. There aren’t

many firms who’d put their cars,

or a bunch of journalists, through

what we experienced. The X3 has

proven it’s a truly capable car, able

to transport you and your family

on any adventure – and I for one

am certainly looking forward to the

next one.

To advertise call Lucy on 01737 557888 or 07703 209292






Criminals are using

increasingly sophisticated

methods to steal motor

vehicles. Your vehicle

could be at risk.

82 Log into your local community website!

What is keyless theft?

The process criminals use to steal a car via keyless theft – also known as relay theft – is relatively

simple. First, they buy a relay amplifier and a relay transmitter; these electronic gizmos can be

purchased from the darker corners of the internet. Next, they identify a house with a nice car

parked outside and, by using these gadgets, can detect whether the car features keyless entry

and go. One criminal then stands by the car with his transmitter, while a second waves his

amplifier around the perimeter of the house. If the car key is close enough the amplifier will

detect its signal, amplify it and send it to the accomplice’s transmitter. This transmitter then

effectively becomes the key, and tricks the car into thinking the real key is nearby, whereupon

the thieves are able to open the car, get in and drive away. The whole process can take as little

as 60 seconds and can be completed in near silence.

Don’t forget the basics

Andy Barrs, head of police liaison at Tracker, says owners shouldn’t forget to take standard

security measures, ensuring their car is properly locked and keeping keys far away from doors

and windows. This will minimise the chances a crook will be able to find and amplify the key’s

signal and is general good practice, as it’ll prevent thieves from easily breaking in and swiping

them. Barrs also says owners can keep their car keys in a metal tin to block signals.

Physical barriers

You could also purchase an aftermarket security device such as a steering wheel lock, a

driveway parking post, or even a wheel clamp. Even if the thieves are able to access and start

your car, these should prevent them from driving away – and many criminals will consider

bypassing these for being too much hassle.

Signal-blocking pouches

Consider purchasing a Faraday pouch to keep your car key in.

These pouches contain signal-blocking materials that stop your key

transmitting its code, preventing crooks from being able to detect

and amplify the signal. You should, therefore, test whether a pouch

you’ve purchased works by putting the key in the Faraday bag and

ensuring the car doesn’t unlock when you stand next to it.

Is there anything more you can do?

Other steps you can take to keep your car safe include checking if

there are any software updates for the car itself, remaining vigilant for unusual activity in your

area and having an aftermarket immobiliser or tracker fitted. Carmakers themselves are working

on countermeasures to combat the issue of keyless theft, with new frequency technologies,

software and keys among the developments taking place. If owners are worried about keyless

theft, they can contact their dealer to see if the system can be disabled.

For advice on recommended security devices, see: or

In an emergency dial 999.

For all other enquiries call the non-emergency number 101 or visit the website

Follow on Twitter @metpoliceuk

To advertise call Lucy on 01737 557888 or 07703 209292



It’s free to join the library and nearly everything is free to borrow.

Adults and teens can borrow up to 25 items, children up to 15.

We have free wifi, free use of PCs and access to the internet for

up to two hours per day.

Library services are available 24/7, with a digital library of audio

and e-books to download.

For Children


Rhymetime. Tuesdays 10-10.30am. Babies, toddlers and their adults.

Wiggle and Jiggle. Thursdays 11-11.30am. Babies, toddlers and their adults.

Craftytime. Fridays 3.45-4.30pm. 3-7 year olds and their adults.

Rock & Rhyme. Saturdays 10-10.30am. Babies, toddlers and their adults.

Storytime. Saturdays 3-4pm. 3-7 year olds and their adults.

8-12 year olds use the fun and interactive LEGO Education programmes, WeDo or StoryStarter.

WeDo shows how to make models which can be programmed to move; creative stories can

be inspired with StoryStrarter. £1.50 library members/£3.00 non-library members per session.

Both in cash. Advanced booking required. Monday 9th & 23rd & Tuesday 3rd and 17th. 4-5pm

For Adults

Free talk by South East Cancer Help Centre. Friday 6th April from 10.30-11.30am.

Please contact the library to book a place.

Free talk on countryside volunteering, conservation and walking in the local area.

Friday 20th April from 10.30-11.30am. Please contact the library to book a place.

Adult Craft Mornings - Adult Colouring & Dot-to-Dot and Knit, Stitch and Crochet group.

Every Monday 10.30am-12pm.

Reading Group - Second Thursday of the month 2-3pm. At the Edge of the Orchard by Tracy

Chevalier will be discussed on the 12th April. Copies available from the library.

We now have a Live Well Adviser at Coulsdon Library to support people who want help to

access the JustBe website or to have a chat about their lifestyle.

Tuesday Mornings 9.30-11.30 am.

Do your Health MOT on the JustBe Croydon website -

Free one hour one-to-one IT help sessions on Saturdays between 11am and 2pm.

Please contact Coulsdon Library to book.

Opening Hours

Monday 9am-6pm, Tuesday 9am-6pm, Thursday 9.30am-6pm, Friday 9am-7pm, Saturday 9am-5pm.

Coulsdon Library at 167 Brighton Road, Coulsdon, CR5 2NH,

Tel 020 3700 1007 email:

84 Log into your local community website!

When an invitation to The Ball from Prince Amir arrives at the Ash Girl’s

house, she can’t bring herself to believe that she, like her sisters, can go.

With her mother dead and her father away, she must learn to fight the

monsters that have slithered and insinuated their way into her heart

and mind. She must have faith in herself for others to do the same.

In her wondrous reconstruction of the Cinderella fable,

Timberlake Wertenbaker gives us a splendid exploration of the beauty

and the terror which are both inherent in growing up.

To advertise call Lucy on 01737 557888 or 07703 209292


Answers on page 88

86 Log into your local community website!

Dave says "I felt this was an image just waiting to be

taken, I was lucky enough to be there just as the top

was being lowered onto The Gerkin. However, it has

always puzzled me how they got the actual gerkin


They say the camera never lies but you can tell a

good story with enough images and the skill to

manipulate them!


3rd "Landscapes" by Alan Thomson FRPS

10th Digital Image Competition (3 of 3)

17th "From designer to photographer and back

again" by Marshall Pinsett

24th Practical Workshop

We meet each Tuesday evening (7.45pm for 8pm)

in Cameron Hall, Canons Hill, Old Coulsdon.

Visitors £5 (refunded on joining).

Visit, see us on

facebook or contact

Filled With The Fullness of God?

“...and to know this love that surpasses

knowledge—that you may be filled to the measure

of all the fulness of God.” Ephesians 3:19 (NIV)

If you haven’t decided to become a Christian yet; if

that decision is somewhere in the back of your mind

and you feel urged to make it, I guess one of your

questions that you ask must be “How can anyone

live the life of a Christian in this world?” In answer

to that, see a section of a prayer in the bible where

one of God’s greatest servants prayed for a tiny

congregation in a place called Ephesus. Ephesus

was a large and prosperous city in Asia Minor and

was the Headquarters of the goddess Diana’s

worship. Because of this, Ephesus was a very

difficult place to be a follower of Jesus. His beautiful

prayer of encouragement for this tiny Church,

surrounded by pagan worship is recorded in

Ephesians 3:14-21. As you read this amazing prayer

you’ll be aware that Paul is praying that they would

come to understand the sheer dimensions of God’s

love for everyone:

First the “length” to which God’s love is willing to

go—it’s limitless! And so “he (Jesus) is able to save

completely those who come to God through him,

because he always lives to intercede for them”

(Hebrews 7:25).

Next, the “breadth” of God’s love is shown by

Christ being “the atoning sacrifice for our sins, and

not only for ours but also for the sins of the whole

world” (1 John 2:2).

Now the “depth” of it? Well, “For you know the

grace of our Lord Jesus Christ, that though he was

rich, yet for your sakes he became poor, so that you

through his poverty might become rich”

(2 Corinthians 8: 9 ).

And what can the “height” of this love be?

Ephesians 2:4-6 tells us “because of his great love

for us, God, who is rich in mercy, made us alive with

Christ even when we were dead in transgressions—

it is by grace you have been saved. And God raised

us up with Christ and seated us with him in the

heavenly realms in Christ Jesus.”

Such is the amazing generosity of God’s love for

everyone and filled with the power of that love

which indwells every corner of our lives, we can all

become—“more than conquerors through him who

loved us!” (Romans 8:37). This is how much you are

loved—so now you know—the next move is yours!

Prayer: Father, your love is overwhelming-a great

gift for all peoples because of the precious sacrifice

of your son Jesus. Please accept our thanks and

praise. Amen

GCI Coulsdon Community Church meets at 11.00am

on Sundays In Coulsdon Community Centre Upper

Hall. For further information please contact Pastor

Brian Smith or

01798 813133. To receive daily e-mail messages

like this one please go to

To advertise call Lucy on 01737 557888 or 07703 209292


CR5 Just for Fun Crossword


7. Buff up (6)

8. Equality (6)

9. Throw (4)

10. Used by trains (8)

11. Tangled (7)

13. Dizzy (5)

15. Frighten (5)

17. Laughed (7)

20. Fuel (8)

21. Applaud (4)

22. Light wind (6)

23. Hug (6)


1. Pillar (6)

2. Cash register (4)

3. Agitated (7)

4. Ruin (5)

5. Fighting (8)

6. Remained (6)

12. Revenue (8)

14. Without sound (7)

16. Seats (6)

18. Authorise (6)

19. Repaired (5)

21. Surrender (4)

KIDS answers from page 86

Kites B & D are the same.

There are 25 flying leaves on the page.

Across: 7 Polish, 8 Parity, 9 Hurl, 10 Railways, 11 Knotted,

13 Giddy, 15 Scare, 17 Giggled, 20 Gasoline, 21 Clap,

22 Breeze, 23 Cuddle.

Down: 1 Column, 2 Till, 3 Churned, 4 Spoil, 5 Brawling,

6 Stayed, 12 Turnover, 14 Silence, 16 Chairs, 18 Enable,

19 Fixed, 21 Cede.

East and West Quiz Answers from p79

1.The Baltic Sea 2.Indonesia 3.Lisbon 4.Surrey

5.The Sharks and the Jets 6.Suffolk

7.Checkpoint Charlie 8.The River Jordan

9.Walford East 10.Denmark

88 Log into your local community website!

CR5 Trip Down Memory Lane

This photograph shows the Coulsdon & Purley ARP Heavy Rescue Squad in about 1940

possibly taken in Whytecliffe Road, Purley.

Are you interested in local history? Then why not join the Bourne Society.

Apply to : J Hurrion, 7 The Towers, Hayes Lane, Kenley, CR8 5YL

• 6 x 150g salmon fillets

• 2tsp mild chilli powder

• 2tsp ground coriander

• 2tsp ground cumin

• 1/2tsp freshly ground black pepper

• Squeeze of lemon or lime juice

• 2tbsp olive oil

Spice Crusted Baked Salmon Fillets

This salmon dish is ideal for easy weekend entertaining. Bake the

day before and when cold cover and chill in the fridge overnight.

Allow to come to room temperature for 30 minutes before


Serves 6 - Ready in 1 Hou

Preheat the oven to 200C, 180C Fan, Gas 6. Run your fingers

along the top of the salmon fillets and remove any fine

bones with tweezers. Mix together the spices and rub over

the surface of the salmon fillets. Season with a little salt.

Place the salmon pieces in a foil-lined roasting tin. Whisk

together the lime or lemon juice and oil and drizzle over the


Bake for 20-25 minutes until the salmon is just cooked to the

centre. Remove from the oven and leave to cool completely.


• 6tbsp mayonnaise or soured


• 2 spring onions, trimmed and

finely chopped

• Zest and juice from 1 lime

• Lime wedges and spring onion

curls (see tip) to garnish


Arrange the cold salmon fillets on a platter. Mix together the

mayonnaise or soured cream, spring onions and lime zest

and juice. Serve the salmon and mayonnaise garnished with

lime wedges and spring onion curls.

To make spring onion curls use a sharp knife to thinly shred

a few spring onions. Place in a bowl of iced water and leave

in the fridge for about 1 hour until curled. Drain on kitchen

paper before using.

To advertise call Lucy on 01737 557888 or 07703 209292


What’s On in the Community

FREE page for local charities and non-profit making organisations

Here to help you

The South East Cancer Help Centre is a local charity that over the last 30

years has helped thousands of people affected by cancer.

Talk to us and explore the ways we may be able to help you, whether it be

through information, counselling or the wide range of complementary

therapies we offer.

We have local NHS recognition and provide a friendly, supportive environment

with only one purpose – to help you cope

Visit or call 020 8668 0974 for more information

South East Cancer

Help Centre,

2 Purley Road,

(Tesco Development)

Purley, CR8 2HA

Registered Charity No. 1011509

Talk to us – we’re here to help

making things possible

London South

We can be contacted on 07780 366 130

Something you need to do, but can't manage.

Something which would help your comfort, but not available.

Something you play, but the equipment does not suit.

Contact Remap London South for ideas, adaptions, and custom aids.

Remap London South is a registered charity supported by voluntary donations.

Charity Reg No. 1137666.

90 Log into your local community website!

What’s On in the Community

FREE page for local charities and non-profit making organisations

Registered Charity no. 1105863

The Choir for Female Voices performs a varied and

growing repertoire at both public and private concerts,

including carols at Christmas.

New term new challenge

Come and join us!

Rehearsals are held on:

Wednesdays: 7.30pm

Methodist Church

Limpsfield Road, Sanderstead

For more details or to enquire about membership

call Jill 07957 627 783

The RSPB Croydon

Local Group

Monthly Illustrated Wildlife Talks in

South Croydon

Whitgift Sports Club, Croham Manor Road -

off Croham Road, South Croydon, CR2 7BG

Second Monday of each month, 2pm and again at 8pm.

Admission £4.00. Everyone is welcome, not just RSPB


Free refreshments. A selection of RSPB goods, nuts &

seeds are on sale.

Parking limited on site but free in adjacent roads.

64 & 433 buses stop nearby in Croham Road.

Monday April 9th 2018: “Tropical Queensland”.

David Boag is a full-time author and wildlife

photographer. Come along and share with us his

experiences on this trip to Queensland. David’s

presentation of the wide diversity of wildlife found in this

extraordinary part of Australia is not to be missed.

For more information contact John Davis

on 020-8640 4578

or see

Note: on request we give illustrated bird talks to local


Charity Classic Car Run 22 April 2018

organised by The Rotary Club of Croydon Jubilee

We Start

the Annual Classic Car run at Denbies Wine Estate, London Road, Dorking, Surrey RH5 6AA and take

a stunning route over two counties through the high grounds of Surrey Hills and country lanes of

parts of “Old Surrey & West Sussex”, incorporating the most beautiful villages and hamlets. Picnic

at one of the beautiful sights on the way or enjoy a lunch at one of the plentiful pubs.

We end

at Glorious Goodwood Motor Circuit, Chichester, West Sussex, PO18 0PH. Nestled at the foot of

the Sussex Downs just a few miles from the sea, the track is the only circuit in the world to

remain entirely in its original form. Should you wish to have a bite at Goodwood it has the

Aero Club and NAAFI wagon.

The entry price

is £45 which includes the car, the driver, one passenger, a run pack, route guide and finisher’s

plaque. Additional passengers are £15 each. Space is limited to 150 cars.

All surplus will go to local charities

Closing date for entries is 19 April 2018

Contact details:

Tel: Dhiraj 020 8686 7757 (9am - 5:30pm) 020 8654 4545 (6pm - 9pm)

Tel: David 020 8688 0273 (6pm - 9pm)

To advertise call Lucy on 01737 557888 or 07703 209292


What’s On in the Community

FREE page for local charities and non-profit making organisations

Saturday 21st April 2018

Clockhouse Singers

Think you can’t sing?

Want to sing better?

Just want to sing?

Come and find your true voice with

your local Community Choir

The atmosphere is very relaxed, and

beginners are welcome.

Saturday mornings

10:30 a.m. to 12 noon

Whitethorn Avenue Methodist Church,


(Opposite Beechwood Avenue)

Young people welcome from age 7

with Safeguarding policies and

Certificated helpers

Call: Anna Crowther on 020 8668 3769


or just turn up!

92 Log into your local community website!

What’s On in the Community

FREE page for local charities and non-profit making organisations

2 nd Tuesday of every month

2pm – 4pm

& fun quizzes and entertainment

for a modest donation

Holy Communion at 1.30pm




Hold the Dates

Sunday 24 th June in the afternoon

St Andrew’s Choir Summer Concert

Please join us for a wonderful afternoon of

music, fun and laughter.


3 rd Tuesday of every month

3.30 – 5.30 pm

in the Church Hall

Messy Church is for all ages

to be creative, learn about Jesus

and eat a yummy meal together.

Everyone is welcome &

it’s totally FREE!


Spacious, well appointed kitchen and

servery, cutlery, dishes, furniture and

some parking, competitive rates


This page for April please

Children’s Activities

All activities must be booked in advance, unless otherwise stated.

Children under eight must be accompanied by an adult.

Sunday 1st & Monday 2nd April - Open Day

& Easter Egg Hunt

Explore the gardens looking for clues to find the

eggs. 1pm-5pm Cost: Adults £5 children, £2. NO


Wednesday 4th and Friday 6th April

Toddler Trails and Tales (2–4 years)

Enjoy the story of ‘The Scarecrow’s Wedding’ and

go for a walk around the park to bring the story

to life. Return to create artwork linked to the story.

10am–11.30am or 1.30–3pm. Cost: £7.50 per child.

Thursday 5th April Forest Fun (4-7yrs)

Join us in our Forest School area, explore Cedar

Wood, make woodland crafts and enjoy a snack

around the fire. 10am-12noon or 1.30pm-3.30pm.

Cost: £7.50 per child.

The Gatton Trust, Gatton Park,

Reigate, RH2 0TW

01737 649066

Monday 9th April Feathered Friends

(4–7 years)

Find out more about the interesting birds that live

at Gatton, through crafts, trails and games.

10am–12noon or 1.30pm–3.30pm. Cost: £7.50 per


Wednesday 11th and Friday 13th April

Toddler Trails and Tales (2–4 years)

Enjoy the story of ‘The Smartest Giant in Town’ and

go for a walk around the park to bring the story

to life. Return to create artwork linked to the story.

10am–11.30am or 1.30pm–3pm. Cost: £7.50 per


To advertise call Lucy on 01737 557888 or 07703 209292


What’s On in the Community

FREE page for local charities and non-profit making organisations

Friends of Marlpit Lane Bowling Green

2018 Season Starts Saturday 31 st March To September

Membership not required.

We are open to the public

Also Putting

Fees : Bowling and Putting

£3.00 Adult

£10 00 Family

£2.00 Under 16

Includes equipment.

(All Players must have flat shoes).

Marlpit Lane Memorial Ground


More volunteer help is needed for

next season. Contact Gill : 07532 233159

Marlpit Lane Bowling Green


Have a lot of FUN !

Get outdoors

Learn new skills

Make new friends

Contact : Sonya Dyer


6.15 to 7.45 pm

Try new things

Tel : 01737—553004

Text : 07900—281949

24th PURLEY SCOUT GROUP : Rear of Hillars Heath Road, Coulsdon CR5 2JP

94 Log into your local community website!

What’s On in the Community

FREE page for local charities and non-profit making organisations

Old Coulsdon Community Friendship Club


Formerly Croydon Decorative & Fine

Arts Society

Meet Monthly (2nd Thursday) at 10.15

All Saints Church Hall, Sanderstead

We are looking for like minded people

that are interested in Art.

We have expert lecturers to do the talks.

12th April Double Dutch, Symbols

Emblems and Double Entendre

10th May Germany’s post WW2

culture of Memorials

For further details phone 0208 657 2496 or


Meetings: 2 for 2.30 p.m.

Venue: The Cameron Hall

Old Coulsdon Congregational Church

Canons Hill, Old Coulsdon

All welcome

Contact: Joan Dixon Tel. No: 01737 851467

Feeling like a friendly chat?

A warm welcome awaits you on:

Wednesday 11th April (2 for 2.30 pm)

“A Year at Wisley” - talk with slides

by Colin Jones.


Wednesday Wednesday 9th May

(2 for 2.30 pm)

“The Spitfire Women of WWII” - talk by

Clare Walker.

Croydon Classic Car Show & Family Fun Day

Sunday 24th June

10:30am till 4:00pm

Rotary Fields, Brighton Road, Purley CR8 2BR

Entry: Adults £3 Children £1

Exhibitors: Show your classic car or bike including two

people for just £5. Book in advance or for more information

please see our website:

Harwoods Croydon 01737 306200 Classic Car Insurance 020 8641 3131

To advertise call Lucy on 01737 557888 or 07703 209292


What’s On in the Community

FREE page for local charities and non-profit making organisations


Old Coulsdon District

Wednesdays 10am - 12 noon

Satrting 7th February 2018

Kenley Memorial Hall, Godstone Road

All abilities welcome and we are a very

friendly group so why not come and join us

£17 for 10 sessions

Including coffee & biscuits

For Details, Call Audrey 01737 555025

Coulsdon Floral Arrangement Group

Fun & Friendship with Flowers

Sit back and enjoy watching beautiful

flower arrangements

by an expert demonstrator

Meetings held at The Cameron Hall,

Canons Hill,Old Coulsdon

Come along for a visit (£5.00) and see

what we are all about

At 7.00pm for 7.30pm

First Wednesday of the Month

Except January & August

Chairman - Chris Sawer 01737 554815

Honorary Secretary

Ann Nicholson 020 8656 7388


Brownie Leaders 18+ for Brownie pack

for girls age 7-10 needed in

Old Coulsdon

Can you spare max. 2 hours a week

term time?

Free training given.

Good fun and very rewarding

Contact District Commissioner




Guest Artist:David Hyde

Soper Hall



Friday 30th March 10 to 5

Saturday 31st March 10 to 5

Sunday 1st April 10 to 3

96 Log into your local community website!

What’s On in the Community

FREE page for local charities and non-profit making organisations

Worried about debts?

Looking for a job?

Struggling on a low income?.

Then get in touch with your local

Christians Against Poverty ( CAP )

centre who would love to help you.

All you need to do is visit the website

at, choose the service

you are interested in and enter your

post code.

Or you can email

to request more details

Welcomes lively over 40's

to social events including

barbeques, theatre, walks,

meals etc.

New members evening – 1st

Thursday of the month at 9pm


Linda 020 8668 1382,

Glenn 020 8656 9007,

Shirley 020 8651 5835.


St Andrew’s Contact Group

Monthly Pop In Teas

at St. Andrew’s Church

Hall, from 2-4pm on the

second Tuesday of every

month. A cup of tea,

sandwiches and cakes

are served for a modest


The Contact Group Volunteers invite you to

join them for companionship and friendly

conversation. If a lift would help, contact

Monica Jefford 01737 555996

St. Andrew’s Church, Coulsdon, CR5 2DD.

To advertise call Lucy on 01737 557888 or 07703 209292




LJ Accounting 33

One Financial Solutions 70

Tax Data 12

•Aerials / Satellite

Communitech 66

•Architectural Services

Jameson Architectural Services 25


Interior Transformation Studio 6

JT Blinds 57/59

Mobile Curtain Studio 65

Surrey Blinds 42

•Building Services

AVACO Scaffolding 57

Exclusive Extensions 31

MJ Building Services 69

SN Building Services 27

STL Building Services 18

Taylors Building Services 43

•Care Services

Right Care For You 19


Ben Saunders Carpentry 50


Carpets 4U 55

CSL T/A Coulsdon Flooring Co 45

Janes Flooring 74

Keith Harris Carpets 15

•Childrens Entertainment

Fiona’s Farm 77


Brite N Breezy 29

Ovenu 69

Surrey Carpet Care 38

•Computer Services

Computer Solutions 37

Fahy Consultancy 28

Plum Planet Computer Tuition 29


Counselling/Talking Therapies 66

Your Life Matters 74


Carlton Video 61

•Education & Tuition

Laleham Lea School 20

Oasis Academy Coulsdon 26


BGW Electrical Contractors 39

Michael Steele Electrician 34

Surrey Electrical Services 30

Wandle Electrical Services 50

Watt Electrical Services 47

•Estate Agents

Bond & Sherwill 99

Daniel Adams 3

Park & Bailey 1

John Brown 100

•Farm Produce

Flower Farm 11


James Knight of Coulsdon 37

•Gardening Services

Absolute Gardens 52

Aralia Tree Services 74

CJ Gardening 23

Daisy Garden 17

Emsworth Tree Care 54

Expertrees 46

Gaskells Gardens 10

Little Oak Treecare 9

Manor Gardens 25

Marion Bonfante Gardening Serv. 50

•Health, Hair & Beauty

77 The Hair Salon 9

Counselling/Talking Therapies 66

Coulsdon Opticians 22

Foot Health Centre 23

Hair by Rachel 29

Jane Naylor-Maury Osteopath 62

Mobile Hairdressing by Shirley 50

Old Coulsdon Osteopathic Clinic 71

Relax Therapy 43

Slimming World 13


Coulsdon Manor Hotel 49

•Interior Design

Interior Transformation Studio 6


Dream Doors 58

•Ladies Fashion & Accessories

Milan Design 73


Alpine Lock Services 59


Car Body Solutions 19

Coulsdon Auto Parts 51

Robe & Hitchen 52

Top Marks Tyres 17

Wallace Automotive 30


Paintsmart 62

Richard Perring Decorator 81

Southern Decorator Supplies 10

•Pest Control

BEE OFF Pest Solutions 57


Animalia Dog Walking Services 69

Anwells Veterinary Practice 61

Little 4 Paws 54

Sitting Purrfect 27

Whoof Whoof Doggie Day Care 28


Andrew Franklin Photography 7


KWS Plastering Services 28

SWS Plastering 65

•Plumbing & Heating

Dapson Heating & Plumbing Serv. 33

DV Services-Plumbing/Install 51

GC Gas & Heating 77

Jonathan Davidson Heating 6

MPM Plumbing 28

SE Services-Heating & Plumbing 14


Advanced Print 54

•Property Maint/Handyman Services

247 Property Maintenance 77

David Tuppen Handyman 66

Maiden Maintenance 38

MJ Services ~Elect. & Plumbing 33

Newhill Handyman 14

Property Care & Repair Services 75

RCB Maintenance 19

Warwick Property Maintenance 41


Chez Vous 27

Coulsdon Manor Hotel 49

Curry Leaf 42

Karnavar 2

Surrey National Golf Club 21


BB Roofing 34

Cladmaster 11

SG Roofing 39

Tacey Roofing 19

W.Brown & Sons 67


AVACO Scaffolding 57


Rowe Radcliffe 31

Streeter Marshall 63

•Sports & Recreation

Caterham Dance School 9

Surrey National Golf Club 21


Vapepit 36

•Weddings & Event Services

Coulsdon Manor Hotel 49

Surrey National Golf Club 21

•Windows & Doors

Atlas Glass 5

Selsdon Windows 35

The Surrey Glazing Company 53





Bond & Sherwill have just won The British Property Awards for Coulsdon.

Bond Their & Sherwill team performed have just won outstandingly The British throughout Property Awards the extensive for Coulsdon. judging

period, which focused on customer service levels.

Their team performed outstandingly throughout the extensive judging

period, Bond & which Sherwill focused have now on been customer shortlisted service for levels. a number of national awards

which will be announced later in the year.

Bond & Sherwill have now been shortlisted for a number of national awards

which The British will be Property announced Awards later provide in the year. agents throughout the UK with an

invaluable opportunity to compare the service that they provide against

The the British service Property provided Awards by their, provide local, agents regional throughout and national the competition.

UK with an

invaluable opportunity to compare the service that they provide against

the Agents service who provided go that by extra their, mile local, and regional provide outstanding national levels competition. of

customer service are rewarded with our accolade, which acts as a

Agents beacon who to highlight go that extra these mile attributes and provide to their outstanding local marketplace. levels of

customer service are rewarded with our accolade, which acts as a

beacon to highlight these attributes to their local marketplace.

Bond & Sherwill

134 Brighton Road, Coulsdon, CR5 2ND

Bond 020 & 8660 Sherwill 0189


Brighton Road, Coulsdon, CR5 2ND

020 8660 0189







THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency

awards providers as they do not charge to enter. This has enabled their award to be

THE structured BRITISH in a PROPERTY manner that AWARDS ensures maximum are one of participation, the most inclusive on average estate judging agency over

awards 90% of providers agents that as meet they do their not minimum charge to criteria enter. on This a has local enabled level. their award to be

structured in a manner that ensures maximum participation, on average judging over

90% The of team agents personally that meet mystery their minimum shops every criteria estate on a agent local against level. a set of 25 criteria to

obtain a balanced overview of their customer service levels. The judging criteria is

The team personally mystery shops every estate agent against a set of 25 criteria to

obtain periods a balanced to ensure overview that agents of their have customer been rigorously service and levels. fairly The judged. judging criteria is







periods Robert to McLean ensure from that agents The British have Property been rigorously Awards said and “Our fairly awards judged. has been

Robert entry, McLean such as cost, from to The ensure British that Property we have Awards the most said inclusive “Our awards awards. has been Our award

has also been designed to remove any opportunity for bias or manipulation. If an

entry, agent such has as been cost, attributed to ensure with that one we of have our the awards, most it inclusive is simply awards. down to Our the award fantastic

has customer also been service designed levels to that remove they have any opportunity demonstrated for bias across or manipulation. a prolonged period If an of

agent time. has Winning been agents attributed should with be one proud of our that awards, their customer it is simply service down levels to the provide fantastic a

customer benchmark service for their levels local, that regional they have and demonstrated national competition”. across a prolonged period of

time. Winning agents should be proud that their customer service levels provide a

benchmark for their local, regional and national competition”.


PLEASE CONTACT US ON 020 3151 5525





QUOTE “CR5 “for


our standard fees

in April 2018

Hatching a plan to

move this Spring?

Make a move with your leading local

and experienced independent agent



01737 551111

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