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Spring 2018 Issue

Internal Newsletter written by the employees of the Colorado Division of Oil and Public Safety

Internal Newsletter written by the employees of the Colorado Division of Oil and Public Safety

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Education<br />

<strong>2018</strong> Short Courses -<br />

Changing it Up<br />

by Jacquee Wilson<br />

Now that most of you have taken the short courses we’ve offered over the last few years,<br />

we’re making a few adjustments to give you a chance to expand your knowledge on these<br />

important soft skills in a more laid-back environment.<br />

This year, we’re going to have brown bag discussions where we’ll watch some quick video<br />

clips, do some fun activities and talk about how we can continue to hone our skills in the<br />

areas you requested on the short course survey, which are:<br />

Oldies but Goodies<br />

• Public Speaking<br />

• Article Writing<br />

• Incident Investigations<br />

• Effective Team Communication<br />

New Topics<br />

• Active Listening<br />

• Resolving Conflict with a Coworker<br />

• Seeking First to Understand<br />

• Writing Appropriate Emails<br />

• Telephone Etiquette<br />

• Documenting Field Notes (Using Your Phone)<br />

We will continue to make these sessions available via GoToWebinar for those who can’t<br />

come in person, and we will also be recording them for you to watch when you have time.<br />

Stay tuned for short course meeting dates!<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 31

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