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100% Real Questions & Correct Answers from Lead2pass A. 1, 3 and 4 only B. 2, 3 and 4 only C. 1, 2 and 4 only D. 1, 2 and 3 only Answer: D QUESTION 93 In which of the following should details of a workaround be documented? A. The service level agreement (SLA) B. The problem record C. The availability management information system D. The IT service plan Answer: B QUESTION 94 Which one of the following is NOT a characteristic of a process? A. It is measureable B. It delivers specific results C. It responds to specific events D. It structure an organization Answer: D QUESTION 95 Which one of the following is NOT a responsibility of the service transaction stage of the service lifecycle? A. To ensure that a service managed and operated accordance with constraints specified during design B. To design and develop capabilities for service management C. To provide good-quality knowledge and information about services ITIL-Foundation Dumps ITIL-Foundation Exam Questions ITIL-Foundation New Questions Get Full Version ITIL-Foundation Q&As From Lead2pass: https://www.lead2pass.com/itil-foundation.html

100% Real Questions & Correct Answers from Lead2pass D. To plan the resources required to manage a release Answer: B QUESTION 96 Which of the following BEST describes technical management? A. A function responsibilities for facilities management and building control systems B. A function that provides hardware repair services for technology involved in the delivery of service to customers C. Senior managers responsibilities for all staff within the technical support function D. A function that includes providing technical expertise and overall management of the IT infrastructure Answer: D QUESTION 97 Which of the following is not a service desk type recognized in the service operation volume of ITIL? A. Local B. Centralized C. Outsourced D. Virtual Answer: C QUESTION 98 What is the primary focus of the business management? A. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology B. Review of all capacity supplier agreements and underpinning contracts with supplier management C. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion ITIL-Foundation Dumps ITIL-Foundation Exam Questions ITIL-Foundation New Questions Get Full Version ITIL-Foundation Q&As From Lead2pass: https://www.lead2pass.com/itil-foundation.html

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