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Market Leader Intermediate 3rd edition SB

UNIT 10 •• ETHICS We

UNIT 10 •• ETHICS We can use different tenses to narrate a story. Past simple Past continuous Past perfect Present perfect The company fired her. Everything was going really well. She had lied on her Cv. Since then. I've advised everyone to be honest. Which tense is normally used for: 1 setting the scene and providing background information? 2 events which happen before the story begins? 3 events in the story? 4 saying what the present results of the story are? Grammor reference page 150 m )>> CD2.29 Listen to the conversation again. Follow the audio script on page 163 and note down examples of each of these tenses. a) past simple c) past perfect b) past continuous d) present perfect II Complete this text about a pharmaceutical company with the correct tenses of the verbs in brackets. We like to think we are an ethical company. but we when we ....... ' (launch) our new product. .. ' (have) a problem last year Let me give you the background to the problem. The new product .. ....) (sell) very well. we ..... ......' (get) good feedback. and sales. ...' (increase) month by month. Everyone was happy. Then it all ... . ..' (go) wrong. In August. we . 7 (start) to get complaints from some doctors about one of our salesmen. They ............ 8 (complain) about the methods " that the salesman ... ......... 9 (use) to persuade them to endorse the product. He ... (offer) them expensive gifts and ........... . n (take) them to expensive restaurants. The doctors ... . .. " (feel) under pressure to promote the product. By the end of the year. we ..........." (receive) over 30 complaints about that particular salesman. In December. articles . ..........,. (start) to appear in the press about our unethical sales methods. In the end. we ............" (fire) the salesman. As a result of this. we ..........." (recently issue) guidelines to all sales staff about appropriate gifts. IlJ Tell a story about any of these ideas. 1 A significant news event you remember well 2 An ethical problem you know about 3 A memorable event in your life (good or bad) 4 An unusual or memorable experience while you were travelling abroad 5 Your first or last day in a job or organisation 100 scanned for Paul Jennings

UNIT 10 •• ETHICS SKILLS Considering options m ,.»)) C02.30 Listen to two directors talking about a top salesman, Tom Pattison, who is not doing his job properly. Then answer the questions. 1 In what ways is To m behaving unprofessionally? 2 What two options does one of the directors mention? 3 What do the directors finally decide to do? [J Which of the headings (a-g) in the Useful language box should these comments go under? Some may go under the same heading. 1 I'd say there are two ways we could deal with this. 2 We could have a chat with him about his sales reports. 3 If we take a firm approach, there's a risk he may get upset and look for another job. 4 OK, let's look at it from another angle ... S It might be the best way to deal with the problem. 6 Yeah, the problem is, he's a really good salesman, but I agree he needs tighter control. 7 If we just have a friendly chat with him, he may not take it seriously. II ,.)>> C02.30 Listen again. Tick the expressions from the Useful language box that you hear. USEFUL LANGUAGE aJ STATI NG THE bJ LOOKING AT cJ DISCUSSING dJ CHANGING YOUR PROBLEM OPTIONS POSSIBLE EFFECTS APPROACH The problem is, So, what are our If we do that, he Let's look at it from he's a really good options? may come to his another angle. salesman. There are (two/ senses. Let's consider The way I see it several) ways we One consequence another approach. is he doesn't like could deal with this. could be that Why don't we deal rules. he gives in his with it in a different resignation. way? eJ EXPRESSING f) MAKING A g) STATING FUTURE QUALIFIED DECISION ACTION AGREEMENT The best way I'll arrange for Tom I'm with you up to to deal with the to meet us. a point, but it may problem is to talk The next thing to do not work. to him. is fix up a meeting. You could be right, Let's see if we can but it's a risky sort this out. strategy. I!J Role-play this situation. You are senior managers of a department store. Your business is losing market share. You strongly suspect your main rival is using unfair methods to compete against you. For example, you are almost sure that your rival has been: a) trying to obtain information about your marketing strategy from an employee who has just left your company; b) offering members of your award-winning window-display team exceptionally high salaries and bonuses to leave your organisation. Hold a meeting to consider how to solve the problems. scanned for Paul Jennings 101

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