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xmlguide

Table of Contents About

Table of Contents About This Guide & Legal ................................................................................................................................................. 1 Copyright, Trademark, and Distribution Notice ........................................................................................................ 1 Usage and License Notice ......................................................................................................................................... 1 Transact XML ................................................................................................................................................................... 3 Overview ...................................................................................................................................................................... 3 Transact XML in Engage: User Set Up ........................................................................................................................ 12 Managing Transact XML ............................................................................................................................................ 28 Transact XML for Developers...................................................................................................................................... 34 Maintenance ............................................................................................................................................................. 103 Troubleshooting ....................................................................................................................................................... 105 www.silverpop.com 1-866-SILVPOP (745-8767) © 2012 Silverpop Systems Inc. All rights reserved.

Transact XML About This Guide & Legal Copyright, Trademark, and Distribution Notice This document contains proprietary information, code, and programming data that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without prior written consent of Silverpop Systems Inc. Usage and License Notice This document describes an XML Application Programming Interface (API) for executing certain functions of Silverpop Transact. The purpose of this document is to assist marketing professionals, developers, and other IT professionals to use Silverpop Transact to send transaction response emails and to automate the interactions between their current computer and software systems and Silverpop Transact. If used incorrectly, critical data can be altered or deleted. Users who create and send XML Submit documents should have knowledge of Internet technologies including: • Experience with XML • FTP file transfers (if using FTP) Other users of this document should have knowledge of the above technologies, in addition to the following: • Basic knowledge of XML Namespaces and XML Schema • Server-side programming language (PHP, JAVA/JSP, ASP, Perl, etc.) • TCP/IP Protocol • Hypertext Transport Protocol • Socket programming If you need support related to the use of these XML API, please contact technical support to open a support ticket. The schemas in this document for Silverpop Transact are provided in the documentation for illustrative purposes only. Copying schemas and using them for xml validation in a production environment is not recommended without thorough testing. Generally, usage of the Silverpop XML API is governed by the same terms and conditions as set forth in your Silverpop Transact License Agreement or Silverpop Services Agreement (an Agreement). Usage of the Silverpop XML API is strictly prohibited unless you have a valid, unexpired Agreement in place. 1 www.silverpop.com 1-866-SILVPOP (745-8767) © 2012 Silverpop Systems Inc. All rights reserved.