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6.20 Sum up In this

6.20 Sum up In this lesson you learned: • About the two main categories of data: quantitative and qualitative. • Surveys are used mainly to collect quantitative data. • Interviews and observations are great sources of qualitative data. • Different methods to analyze quantitative and qualitative data from surveys, interviews and observations, such as use of statistics and theme creation. • Analysis report as best practice for reporting analysis results and recommendations. • Analysis report format and content may vary but there are specific topics that will be important to include in every analysis report. Audio: In this lesson, you learned about the data analysis process and how to report results. More Precisely: You learned that there are two main categories of data that we have to consider when we analyze our data: quantitative and qualitative. Surveys are used mainly to collect quantitative data in comparison to interviews and observations, which are great sources of qualitative data. You use different methods to analyze data from each collection method, such as statistics for quantitative data from surveys and theme creation for quantitative data from interviews or observations. Finally, the best practice for reporting your analysis results is the analysis report. It’s format and content may vary but there are specific topics that will be important to include in every analysis report. 24

6.21 What’s next One important thing you learned in this lesson, is that the audience you address will determine the way you ll report your analysis results. In the next module, you’ll learn how to communicate effectively your results and recommendations to the stakeholders in order to get the buy in for the project. • Identify stakeholders • Identify stakeholders’ needs • What each stakeholder is interested in • Appropriate ways to communicate the results • Next steps after buy-in. Audio: One important thing you have learned in this lesson, is that the audience you address will determine the way you ll report your analysis results. In the next module, you’ll see how to communicate effectively your results and recommendations to the stakeholders in order to get the buy in for the project. • How to identify the right stakeholders that you will have to communicate your results • Identify the needs of different stakeholders • And what each stockholder is interested to know from the data analysis results • Appropriate ways to communicate the results and recommendations to different types of stakeholder • And finally what your next steps are going to be after you get the buy in. 25