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20— Vanguard, WEDNESDAY, APRIL 11, 2018<br />

Moisturisers: Quest for consumer<br />

satisfaction triggers product <strong>in</strong><strong>no</strong>vation<br />

Stories by<br />

Pr<strong>in</strong>cewill Ekwujuru<br />

The quest to satisfy<br />

customers' desire for<br />

more value have triggered<br />

upsurge of <strong>in</strong><strong>no</strong>vative product<br />

changes by producers of<br />

moisturis<strong>in</strong>g creams <strong>in</strong> the<br />

health and beauty market.<br />

This is reflected <strong>in</strong> the<br />

<strong>in</strong>tense market<strong>in</strong>g strategies<br />

adopted by producers to<br />

rek<strong>in</strong>dle consumer loyalty to<br />

their various brands.<br />

The manufacturers have also<br />

accelerated research on<br />

different sk<strong>in</strong> types <strong>in</strong> a bid to<br />

reformulate and produce more<br />

sk<strong>in</strong>-friendly products.<br />

This became necessary when<br />

market <strong>in</strong>sight showed a<br />

susta<strong>in</strong>ed rise <strong>in</strong> population<br />

and grow<strong>in</strong>g desire for smooth<br />

and healthy sk<strong>in</strong>, all <strong>in</strong> a bid<br />

ma<strong>in</strong>ta<strong>in</strong> youthful look. The<br />

result is an upsurge <strong>in</strong> demand<br />

for moisturis<strong>in</strong>g creams, which<br />

defied the adverse<br />

macroeco<strong>no</strong>mic situation of the<br />

country.<br />

Consequently, to rema<strong>in</strong><br />

relevant <strong>in</strong> the market, the<br />

manufacturers have started to<br />

adopt critical market<strong>in</strong>g<br />

measures such as repackag<strong>in</strong>g,<br />

redesign<strong>in</strong>g of product shape,<br />

colour and size, <strong>in</strong>clud<strong>in</strong>g<br />

additional fragrance for<br />

<strong>in</strong>creased customer attraction<br />

and patronage.<br />

These developments have<br />

however, narrowed contenders<br />

to local and imported<br />

moisturis<strong>in</strong>g creams of Dove,<br />

produced by Unilever Nigeria<br />

Plc; Olay, manufactured by<br />

Procter and Gamble. Others are<br />

imported brands that have<br />

helped to heighten competition<br />

for market share which <strong>in</strong>clude,<br />

Nivea, Avee<strong>no</strong>, CeraVe AM,<br />

ACCA Kappa, Palmer’s Cocoa<br />

Butter, Bliss Body Butter, Aqua<br />

Phor, Amlactia, Rosen cream<br />

among others.<br />

Vanguard’s Companies and<br />

Markets, C&M, f<strong>in</strong>d<strong>in</strong>gs reveal<br />

that consumer <strong>in</strong>difference<br />

towards the various products <strong>in</strong><br />

the market, compels them to be<br />

attached to a particular brand.<br />

Consumers’ reaction<br />

However, majority of the<br />

consumers and distributors who<br />

spoke to C&M, <strong>in</strong>dicated<br />

preference for Nivea, Dove,<br />

Avee<strong>no</strong>, Olay, CeraVe and<br />

Aqua Phor for their gentleness<br />

on the sk<strong>in</strong>.<br />

A consumer, Ms. Joseph<strong>in</strong>e<br />

Ibekwe, who <strong>in</strong>dicated<br />

preference for Olay said: “It<br />

goes on smoothly; works well<br />

under makeup, and can even<br />

moisturise comb<strong>in</strong>ation sk<strong>in</strong><br />

type without leav<strong>in</strong>g you<br />

look<strong>in</strong>g sh<strong>in</strong>y. This product is<br />

<strong>no</strong>n-comedogenic (will <strong>no</strong>t<br />

block your pores) and also<br />

comes <strong>in</strong> oil-free and<br />

fragrance-free formulas to suit<br />

oily or sensitive sk<strong>in</strong> types,<br />

respectively.”<br />

A<strong>no</strong>ther consumer, Tayo<br />

Adepetu, said: “Depend<strong>in</strong>g on<br />

your sk<strong>in</strong> type, if you are able<br />

to f<strong>in</strong>d the cream that suits you,<br />

you may say the cream you are<br />

us<strong>in</strong>g is the best. Most creams<br />

are good. I believe <strong>no</strong> company<br />

will like to put out bad product<br />

for consumers to buy.”<br />

Mrs. Joan Iheukwumere,<br />

who operates a cream shop <strong>in</strong><br />

Surulere, said: “If you have<br />

sensitive sk<strong>in</strong>, fragrance-free<br />

CeraVe AM Facial<br />

Moisturis<strong>in</strong>g Lotion is one of<br />

the few sunscreen-conta<strong>in</strong><strong>in</strong>g<br />

products that probably would<br />

<strong>no</strong>t cause any irritation or<br />

redness. Its broad-spectrum<br />

protection can also help<br />

prevent sun damage and<br />

reduce your risk of sk<strong>in</strong> cancer.<br />

Meanwhile, CeraVe AM as a<br />

lotion does a beautiful job of<br />

moisturis<strong>in</strong>g and sooth<strong>in</strong>g your<br />

sk<strong>in</strong>. Thanks to moistureboost<strong>in</strong>g,<br />

sk<strong>in</strong>-<strong>no</strong>urish<strong>in</strong>g<br />

<strong>in</strong>gredients like ceram<strong>in</strong>es,<br />

niac<strong>in</strong>amide and hyaluronic<br />

acid.”<br />

Distributor speaks<br />

A distributor, Omeje O<strong>no</strong>vo of<br />

Omeruibe Enterprises, said<br />

that majority of the<br />

moisturis<strong>in</strong>g creams <strong>in</strong> the<br />

market are do<strong>in</strong>g well,<br />

especially those products<br />

which address sk<strong>in</strong> irritation.<br />

He, however, <strong>no</strong>ted that<br />

Nivea, Dove, Avee<strong>no</strong>, Olay,<br />

CeraVe AM are the preferred<br />

moisturis<strong>in</strong>g creams <strong>in</strong> the<br />

market today.<br />

Expert speaks<br />

A dermatologist, who simply<br />

gave her name as Ar<strong>in</strong>ke, who<br />

is <strong>in</strong>to private practice, said:<br />

“Tak<strong>in</strong>g care of your sk<strong>in</strong> does<br />

<strong>no</strong>t have to mean a complicated<br />

beauty rout<strong>in</strong>e: For many<br />

people, us<strong>in</strong>g a good facial<br />

cleanser, followed by a quality<br />

face moisturiser at least once a<br />

day, makes a huge difference.<br />

*From Left: Santosh Kumar, Regional Sales Manager, South-West; Utkarsh Tyagi, Brand<br />

Manager; Swatanter Saraswat, Head of Sales & Market<strong>in</strong>g; Akpororo, celebrity comedian;<br />

Kumar Venkataraman, Manag<strong>in</strong>g Director, Sweet Nutrition Limited, at Choco Love Product<br />

launch/Press brief<strong>in</strong>g held <strong>in</strong> Lagos.<br />

MTN Foundation fetes kids across Nigeria<br />

THE MTN Foundation has<br />

put a smile on the faces<br />

of about 1,500 kids <strong>in</strong> 36<br />

<strong>in</strong>stitutions across the country.<br />

Each establishment was gifted<br />

foodstuff and baby care<br />

products.<br />

Accord<strong>in</strong>g to Dennis Okoro,<br />

Director, MTN Foundation,<br />

“the provision of basic liv<strong>in</strong>g<br />

amenities and consumables to<br />

the less privileged is critical to<br />

the growth and development of<br />

our country. We are passionate<br />

about this and that is what<br />

these <strong>in</strong>itiatives are about,<br />

mak<strong>in</strong>g life better for the<br />

children of this great nation.”<br />

The management of the<br />

homes visited expressed their<br />

gratitude for MTN<br />

Foundation’s care, which they<br />

described as timely and<br />

uplift<strong>in</strong>g.<br />

MTN Foundation Director,<br />

Mrs Mosun Bello-Olusoga<br />

<strong>no</strong>ted that “Children’s homes<br />

such as these typically have a<br />

hard time sourc<strong>in</strong>g funds. We<br />

all need to do our part, we all<br />

need to do more. Moments like<br />

these give us the opportunity<br />

to step out, reach out and show<br />

love.”<br />

Dur<strong>in</strong>g each visit, MTN staff<br />

and representatives of the<br />

Foundation spend time with<br />

the children, talk<strong>in</strong>g about life,<br />

<strong>in</strong>terests and <strong>in</strong>spirations as<br />

well as play<strong>in</strong>g with the kids.<br />

“These are very special places<br />

with very special children.<br />

Burst<strong>in</strong>g with ideas, kids are<br />

such great dreamers <strong>no</strong>t bound<br />

by perceived limitations. They<br />

are so full of love, children are<br />

Swift to deploy<br />

10,000 hotspots<br />

<strong>in</strong> Lagos<br />

Swift Networks said it is<br />

go<strong>in</strong>g to deploy 10,000<br />

free Wi-Fi across Lagos.<br />

The company said the<br />

deployment will be made<br />

possible <strong>in</strong> partnership with<br />

residential customers.<br />

The product, named Red<br />

Cheetah, is expected to help<br />

deepen Nigeria’s broadband<br />

penetration and aspiration for<br />

universal <strong>in</strong>ternet access for<br />

greater social equity and<br />

<strong>in</strong>clusion.<br />

The Manag<strong>in</strong>g Director/<br />

Chief Executive Officer of<br />

the company, Charles<br />

Anudu, at the <strong>in</strong>troduction of<br />

the product <strong>in</strong> Lagos said the<br />

company’s plan is to roll out<br />

an <strong>in</strong>itial 10,000 Red Cheetah<br />

hotspots <strong>in</strong> Lagos and then<br />

extend to other parts of the<br />

country.<br />

“The Red Cheetah service<br />

model follows <strong>in</strong> the<br />

company’s tradition of<br />

demystify<strong>in</strong>g and mak<strong>in</strong>g<br />

tech<strong>no</strong>logy work for Nigerians<br />

so that they can hook up to<br />

the digital world to explore,<br />

work and enterta<strong>in</strong> more<br />

efficiently.<br />

“We are excited to pioneer<br />

this cutt<strong>in</strong>g edge service<br />

model and will rapidly extend<br />

it to more cities <strong>in</strong> Nigeria and<br />

the cont<strong>in</strong>ent. The security of<br />

every user’s access is<br />

enhanced by the Red<br />

Cheetah App which<br />

establishes a dist<strong>in</strong>ct and<br />

secure Virtual Private<br />

Network, VPN connection to<br />

the <strong>in</strong>ternet for each device on<br />

the platform. I strongly believe<br />

that this dogged work of over<br />

two years is the ideal model<br />

that will empower Nigerians<br />

to live their most productive<br />

lifestyles <strong>in</strong> a digital world. I<br />

am extra proud that<br />

everyth<strong>in</strong>g about Red<br />

Cheetah is Nigerian and<br />

shows what we can achieve<br />

when we commit to solv<strong>in</strong>g<br />

the problems of our society,<br />

tak<strong>in</strong>g our context <strong>in</strong>to<br />

consideration.”<br />

Cadbury plans $50m healthy lifestyle programme for<br />

children, families<br />

CADBURY Nigeria Plc<br />

and other companies<br />

under the Mondelez Group<br />

have <strong>in</strong>itiated a $50million<br />

healthy lifestyle programme<br />

aimed at br<strong>in</strong>g<strong>in</strong>g nutrition<br />

education, active play and<br />

fresh foods to at-risk children<br />

and their families <strong>in</strong> Nigeria.<br />

The company jo<strong>in</strong>s n<strong>in</strong>e other<br />

countries <strong>in</strong> the Mondelez<br />

International family <strong>in</strong> this<br />

<strong>in</strong>itiative which will <strong>in</strong>volve a<br />

$50million multi-year<br />

commitment to promote healthy<br />

lifestyles and address obesity.<br />

an <strong>in</strong>spiration to us all! I am<br />

grateful and ho<strong>no</strong>ured to have<br />

been part of this,” said<br />

Adekemi Adisa, a General<br />

Manager <strong>in</strong> MTN’s Human<br />

Resources Division.<br />

Places visited <strong>in</strong>clude Kids<br />

with a vision Foundation, Jos;<br />

Kats<strong>in</strong>a Children’s Home; Al<br />

Ansar Home, Abuja; Bethesda<br />

Home for the Bl<strong>in</strong>d, Lagos and<br />

others.<br />

In a statement, the Manag<strong>in</strong>g<br />

Director of Cadbury West<br />

Africa, Mr. Amir Shamsi, said:<br />

“This is the first-ever Mondelez<br />

International Foundationfunded<br />

effort <strong>in</strong> Nigeria. The<br />

programme, which will run<br />

over a three-year period, is<br />

targeted at nearly 6,000<br />

children and families <strong>in</strong> n<strong>in</strong>e<br />

schools. It will operate <strong>in</strong><br />

Cadbury Nigeria (Ikeja and<br />

Ondo) and focus on nutrition<br />

and healthy lifestyle.”<br />

Shamsi further stated that the<br />

Foundation will partner Helen<br />

Keller International to teach<br />

about 6,000 children the<br />

importance of proper nutrition,<br />

physical activity and garden<strong>in</strong>g<br />

through <strong>in</strong>-school and afterschool<br />

activities.<br />

“Mak<strong>in</strong>g a positive impact on<br />

the people and the planet is at<br />

the core of who we are,” added<br />

Sarah Delea, President of the<br />

Mondelez International<br />

Foundation, <strong>in</strong> a statement.<br />

“S<strong>in</strong>ce 2012, our partners and<br />

their programmes have been<br />

transform<strong>in</strong>g the lives of more<br />

than a million children around<br />

the globe by <strong>in</strong>creas<strong>in</strong>g their<br />

nutrition k<strong>no</strong>wledge, physical<br />

activity and access to fresh<br />

fruits and vegetables.”

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