EN360 Technical Communications Online Quiz 2 Answers (Ashworth College)

EN360 Technical Communications
Online Quiz 2 Answers (Ashworth
College)
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EN360 Technical Communications Online Quiz 2 Answers (Ashworth College)
Question 1 of 20
5.0/ 5.0 Points
Digital tools for the technical writing process include:
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A. wikis.
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B. social media.
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C. tracking systems.
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D. All of the above.
Question 2 of 20
5.0/ 5.0 Points
A online community encyclopedia that allows users to edit content is a:
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A. social media platform.
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B. website.
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C. blog.
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D. wiki.
Question 3 of 20
5.0/ 5.0 Points
Getting information directly from an original source is:

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A. primary research.
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B. secondary research.
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C. scholastic research.
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D. participant observation research.
Question 4 of 20
5.0/ 5.0 Points
The primary aim of brainstorming is to:
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A. produce as many ideas as possible.
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B. critique the suggestions of others.
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C. engage in vigorous debate over options.
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D. exclude all but nontechnical employees.
Question 5 of 20
5.0/ 5.0 Points
In informational interviews:
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A. try to write down everything the respondent says.
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B. deviate from your interview plan to allow for interesting material to emerge.
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C. invite the respondent to review your version of any material to be published.
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D. you should do most of the talking.
Question 6 of 20
5.0/ 5.0 Points
Which of the following statements is MOST accurate?
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A. Revision guarantees improvement.
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B. No one step in the writing process is complete until the whole is complete.
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C. Always begin the writing process by brainstorming.
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D. When drafting a document, you should write the introduction first.
Question 7 of 20
5.0/ 5.0 Points
Which of the following involves examining and evaluating information, as well as weighing

alternatives and considering consequences?
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A. Deductive thinking
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B. Critical thinking
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C. Intuitive thinking
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D. Methodological thinking
Question 8 of 20
5.0/ 5.0 Points
Everyday writing situations typically pose:
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A. persuasion problems.
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B. collaboration and ethics problems.
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C. information problems.
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D. All of the above.
Question 9 of 20
5.0/ 5.0 Points
When proofreading, do NOT:
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A. work from hard copy.
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B. work slowly.
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C. proofread only once.
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D. take a break before proofreading your final document.
Question 10 of 20
5.0/ 5.0 Points
Which of the following questions is crucial to answer at the planning stage of the document?
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A. Is the style readable?
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B. Is the organization sensible?
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C. Who is my audience?
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D. Have I left anything out?
Question 11 of 20
5.0/ 5.0 Points

Which statement below is MOST accurate? at the same time.
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A. Blogs are not useful for collaboration.
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B. Email is the most effective way to hold a group meeting.
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C. Collaborative writing software allows team members to log into a document
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D. “Internet conferencing” is another term for “teleconferencing.”
Question 12 of 20
5.0/ 5.0 Points
Potential sources of conflict in collaborative groups include:
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A. interpersonal differences.
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B. cultural differences.
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C. gender differences.
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D. All of the above.
Question 13 of 20
5.0/ 5.0 Points
Which of these statements about web-based research is MOST accurate?
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A. The more design elements on a site, the more reliable the information there.
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B. Since websites are always accessible, you do not need to save any of the material you find on
them.
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C. No single search engine indexes everything on the web.
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D. You may download anything from the web and use it without permission.
Question 14 of 20
5.0/ 5.0 Points
Choose the MOST accurate statement below about reviewing a team document.
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A. Offer only general comments when identifying weaknesses.
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B. Begin with a positive comment before suggesting improvements.
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C. Rewrite the entire document yourself if needed.
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D. Dictate advice to the team.
Question 15 of 20

5.0/ 5.0 Points
Which of the following strategies for teamwork is LEAST effective?
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A. Work without a manager; allow all team members to take charge.
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B. Compose a purpose statement.
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C. Develop a file-naming system for documents.
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D. Decide on a specific meeting schedule.
Question 16 of 20
5.0/ 5.0 Points
Which of the following is valid?
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A. Key words and search phrases should be as general as possible.
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B. Hard-copy materials are still important sources of research.
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C. Commercial sites never should be used as reliable sources of information as they are
inherently biased.
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D. A survey is an example of secondary research.
Question 17 of 20
5.0/ 5.0 Points
All of the following statements are valid EXCEPT the following:
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A. Social cues are not conveyed well in certain types of digital communication.
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B. Conference calls are no longer used as a form of virtual communication.
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C. Face-to-face meetings are still essential for personal contact.
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D. Women who speak up in meetings are often perceived as too controlling, while men who do
so are considered to be leadership-oriented.
Question 18 of 20
5.0/ 5.0 Points
The term used to describe a controlled form of observation designed to verify an assumption is
an:
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A. elucidation.
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B. examination.
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C. experiment.
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D. analysis.
Question 19 of 20
5.0/ 5.0 Points
Writing technical documents differs from writing essays in all of the following ways EXCEPT
that:
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A. grammatical correctness is essential.
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B. the documents are often being written by teams.
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C. organizational politics can be involved.
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D. research often involves speaking with technical experts.
Question 20 of 20
5.0/ 5.0 Points
Which of the following is NOT an example of a Web-based only resource?
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A. E-libraries
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B. Periodical databases
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C. Discussion forums
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D. Periodicals