Question 14 of 20 5.0/ 5.0 Points A well-designed web page: • A. uses hyperlinks to direct readers to other information. • B. includes few, if any, headings. • C. incorporates many different fonts and styles. • D. has very narrow margins. Question 15 of 20 5.0/ 5.0 Points When writing for a web page, you should: • A. catch the reader’s attention in the first two paragraphs. • B. use vague words. • C. write in lengthy, complicated sentences. • D. avoid a neutral tone. Question 16 of 20 5.0/ 5.0 Points An effective proposal: • A. demonstrates a clear understanding of the audience’s needs. • B. identifies benefits of solving the problem. • C. offers a realistic solution. • D. All of the above. Question 17 of 20 5.0/ 5.0 Points When writing for corporate blogs or wikis, you should: • A. create lengthy blocks of text. • B. be diplomatic in correcting another person’s error in a wiki. • C. provide the same amount of background for both external and internal audiences. • D. focus on your needs instead of the customer’s. Question 18 of 20 0.0/ 5.0 Points Extemporaneous delivery style is: • A. the style most suited for very formal speeches to large, unfamiliar audiences. • B. effective for moderately complex topics. • C. the best style to use when time limits are strict. •
D. not the best style for a presentation with visual elements. Question 19 of 20 5.0/ 5.0 Points Internal corporate blogs: • A. generally waste employee time. • B. are not useful for training. • C. support employee knowledge sharing. • D. are used as a replacement for face-to-face meetings. Question 20 of 20 5.0/ 5.0 Points Social networks are used by: • A. companies. • B. nonprofit organizations. • C. individuals. • D. All of the above.