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4 months ago

PLT_Playbook_v2

The Nationwide Academy

The Nationwide Academy Playbook May 14 th Training Tactic (Continued) Intro and Overview Sessions (Agents) These virtual sessions are designed to build awareness and desire for the PolicyCenter/One Product transition. Agenda includes high level One Product benefits/major changes, PolicyCenter benefits/major changes, and the Agency Learning Path. Second Round of eLearning Modules Become Available (Agents) The second set of eLearning modules focus on changing and servicing policies. They are available in both iLearn. This modules are simulation based, prompting agents to click where they would in the live system to advance. • PolicyCenter Auto Change Policy for Agents • PolicyCenter Property Change Policy for Agents • PolicyCenter Umbrella Change Policy for Agents • PolicyCenter Auto/Property/Umbrella Cancel Policy for Agents • PolicyCenter Auto/Property/Umbrella Edit a Renewal Policy for Agents • PolicyCenter Auto/Property/Umbrella Preemption for Agents • PolicyCenter Auto/Property/Umbrella Process Out-of-Sequence Transactions for Agents • PolicyCenter Auto/Property/Umbrella Prior-Term Changes for Agents • PolicyCenter Auto/Property/Umbrella Remarketing Activities for Agents © 2018 Nationwide Mutual Insurance Company 18 Return to Timeline

The Nationwide Academy Playbook May 21 st Communication Still time to get training! If you still haven’t signed up for one of the live, virtual training sessions or the face-to-face event, there’s still time! These courses will help you build a foundation of knowledge about One Product and PolicyCenter now that you can begin quoting the new personal solutions in Oregon and Washington. The training and e-learning modules in iLearn will be key to your success with the new system and products, so I encourage you to check them out! Important training One Product, Affinity session – Please click on one of the following dates to register (I’d recommend first completing the SmartRide for One Product module in iLearn): • Wednesday, xxx at xx p.m. • Thursday, xxx at xx p.m. PolicyCenter session – Please click on one of the following dates to register (you must complete the Quoting Fundamentals bundle in iLearn before this session): • Wednesday, xxx at xx p.m. Thursday, xxx at xx p.m. Face-to-face session registration – Practice on PolicyCenter in a demo environment! This session is intended for you to demonstrate what you have learned in the virtual sessions. Click here for locations and agenda . Please make sure you bring a laptop with you to your face-to-face experience. Registration link Registration link Registration link (Continued on next slide) © 2018 Nationwide Mutual Insurance Company 19

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