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PLT_Playbook_v2

The Nationwide Academy

The Nationwide Academy Playbook June 11 th Communication Snacks and virtual sessions – On demand “learning snacks” are short, recorded sessions that fit your schedule. You’ll also be able to register for more virtual sessions on topics such as SmartRide and PolicyCenter servicing by clicking here. Training lists – The course checklist and job aid listing below both will give you a glance at the learning resources available. If you need help finding training in iLearn, you can watch this short video or review this job aid. Course checklist Job aid listing More on One Product You can check out this list so you have an idea of what some of the key differences are for Oregon and Washington . Support These tips for using PolicyCenter can help while you’re using the system. This document also includes specific company names to know for placing auto, property and umbrella business in PolicyCenter when you’re using an agency management system. You can also contact support channels listed in this document (underwriting teams are available for risk eligibility questions). And as always you can reach out to me with questions about the new products and policy system. © 2018 Nationwide Mutual Insurance Company 28 Return to Timeline

The Nationwide Academy Playbook June 11 th Communication Training Virtual sessions, on-demand learning snacks and more will help you become more comfortable with PolicyCenter. Check out the links below to register for courses and learn more about the training that’s available Snacks and virtual sessions – On demand “learning snacks” are short, recorded sessions that fit your schedule. You’ll also be able to register for more virtual sessions on topics such as SmartRide and PolicyCenter servicing by clicking here. Training lists – The course checklist and job aid listing below both will give you a glance at the learning resources available. If you need help finding training in iLearn, you can watch this short video or review this job aid. Course checklist Job aid listing More on One Product You can check out this list so you have an idea of what some of the key differences are for Oregon and Washington . Support These tips for using PolicyCenter can help while you’re using the system. This document also includes specific company names to know for placing auto, property and umbrella business in PolicyCenter when you’re using an agency management system. You can also contact support channels listed in this document (underwriting teams are available for risk eligibility questions). And as always you can reach out to me with questions about the new products and policy system. © 2018 Nationwide Mutual Insurance Company 27 Return to Timeline

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