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PLT_Playbook_v2

The Nationwide Academy

The Nationwide Academy Playbook 4 Post-launch timeline Weeks from Launch (All dates are week of) 1 Week (June 18th) 2 Weeks (June 25th) 3 Weeks (July 2nd) Communication Plan Sales Managers Agents PLT Agency News #7 SM OYB Communication #9 SmartRide Promo PLT Agency News #8 SM OYB Communication #10 Mechanical Equipment Breakdown Promo Training Experience Scorecard Training Experience Scorecard Onsite Meetings (CT/GA/MD/NY) vILT Auto, Property, Umbrella Onsite Meetings (CT/GA/MD/NY) vILT Auto, Property, Umbrella SM OYB Communication #11 Training Experience Scorecard Conversion Training 4 Weeks (July 9th) SM OYB Communication #12 Onsite Meetings (OH, TX, VA) Conversion Training 5 Weeks (July 16th) 6 Weeks (July 23rd) 7 Weeks (July 30th) 8 Weeks (August 6th) 9 Weeks (August 13th) 10 Weeks (August 20th) 11 Weeks (August 27th) PLT Agency News #9 PLT Agency News #10 PLT Agency News #11 PLT Agency News #12 Onsite Meetings (OH, TX, VA) Calling Campaign Conversion Training Onsite Meetings (OH, TX, VA) Calling Campaign Conversion Training Calling Campaign Conversion Training Calling Campaign Conversion Training Calling Campaign Conversion Training Calling Campaign Beyond 9/10/18 PLT Agency News #13 © 2018 Nationwide Mutual Insurance Company 4

The Nationwide Academy Playbook April 2 nd Communication New personal lines business quoting paused for PolicyCenter, One Product implementation in CT, GA, MD, OH, TX, VA The implementation of PolicyCenter and One Product is on track, and in preparation you are no longer able to quote new standard auto, home, tenant, condo and umbrella business with an effective date of July 1 or later in CT, GA, MD, NY, OH, TX, VA. Quoting will resume June 8 with effective dates of July 15 or later. This does not apply to dwelling fire or powersports. Important dates coming soon Here are milestone dates for the next round of states to transfer to the new personal lines products and technology: States Implementation Date New Business Effective Date Renewal Date GA, MD 6/8/2018 7/1/2018 8/16/2018 CT 6/8/2018 7/1/2018 8/31/2018 OH, VA 6/8/2018 8/1/2018 9/15/2018 TX 6/8/2018 8/1/2018 10/15/2018 Training If you have questions about iLearn where much of the training will be made available, you can check out this video – Using iLearn. In addition, a how-to guide is attached if you need help registering for iLearn or logging in and using the system. Click here to access. If you have questions about the changes coming to personal lines in the states listed above, please contact your sales manager. © 2018 Nationwide Mutual Insurance Company 5 Return to Timeline

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